support

[thin plover]

your other appeal was done and I denied it

[long wren]

appeal is a last resort

[rich crown]

I was only ever told to do an speak

Appeal*

Never got talk to an admin about the situation

Was sent right over to the appeals

[amber nacelle]

Can you check your dms

[thin plover]

yes the appeal is how you talk to an admin

[rich crown]

I never talked to an admin I was denied without an explanation

[thin plover]

no

[thin plover]

well it's because there was already enough evidence, have a good evening

[rich crown]

🫤. It’s been two years since the ban and admins still don’t get it

If I was never reported or caught hacking I shouldn’t be banned for hacking

[amber nacelle]

Why

[thin plover]

I do not offer support in dms, we have a channel for that reason

[amber nacelle]

Then can I get some help

An admin told me he was gonna help me but now he gone and haven’t seen him in this channel all day

[thin plover]

you are not welcome to play on our server from what I can see

[amber nacelle]

Why

[amber nacelle]

An admin luke was supposed to talk to me about the ban never did

[amber nacelle]

can you find out what happen

[long wren]

Guys your appeal has been denied it means you can't play on Rustoria server anymore we only judge with 100% proof and we don't share proof for Rustoria's internal security we know you don't understand but we have to manage it strictly so we can't help it we say it again you can't play on Rustoria server so you don't need help. If you continue to ask the same question, you may be muted. please move #general @amber nacelle @rich crown

[amber nacelle]

my appeal was denied when i was supposed to speak to an admin

[amber nacelle]

what proof i didnt even play the wipe

[rich crown]

I haven’t typed in 15 minutes crazy you a lil slow or smth

Better late then never head ahhh

[amber nacelle]

last wipe i played was weeks ago then when i wanted to join my friend i was banned and it said discord luke im not trying to argue or ask the same question all im asking is that an admin looks into it

[long wren]

I just organized it in case you guys ask again. If you chat here any more, I will mute you.

[rich crown]

So I can’t chat here anymore for the rest of my life

[craggy sage]

SOLONA FINAL BOSS CHEATING US MAIN

[amber nacelle]

THIS

[open grail]

!report

[glass olive]

Hey, @craggy sage

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

Don't call them out

[frigid vessel]

how long does it take for admins or who ever to look at my appeal ?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid vessel]

damn why so long?

[long wren]

Because the admin has a lot to do besides appeals.

[frigid vessel]

wow that's unfortunate but ty for the info.

[jolly elm]

how much playtime do u need to be able to vote for maps?

[long wren]

Unfortunately, We can't tell you because it can be exploited.

[proud flicker]

where do i appeal a association ban

[long wren]

!appeal

[glass olive]

Hey, @proud flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud flicker]

!appeal

[glass olive]

Hey, @proud flicker

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

@empty jackal what can we help you with?

[empty jackal]

I'm from the CLK clan, and I kill my entire team. He knows where we are, we hide.

[wispy dirge]

Have you reported them via F7/the support site?

[humble quest]

@wispy dirge admin

[signal agate]

Please, check ticket: appeal #ef5d27

[humble quest]

i got a cheater that im trying to report

but i dont find the link

[long wren]

appeals take 1-3 bussines days

[long wren]

Is the link referring to the cheater steam profile?

[humble quest]

76561199823826615 this guy is cheating at us main

[wise breach]

hi guys

@sharp rapids is server how much max team ?

[long wren]

There is no point in reporting a player here, it can only be handled with a report or ticket.

[long wren]

you mean team ui max?

[humble quest]

is fucking flying bro this is crazy

[wise breach]

team

[humble quest]

lol

[long wren]

Team UI 12

[wise breach]

team

[wise breach]

This server is not binary

[long wren]

There are no restrictions on teammates

[hardy loom]

There is no VIP for us monday?

[long wren]

https://donate.rustoria.co/packages.php?game=3&server=30 have a month vip

[hardy loom]

so if i buy this one i will have it for the wipe tomorrow?

[long wren]

If you buy VIP, you can connect to the server right away without having to wait in queue

[hardy loom]

alr thx

[woeful merlin]

@long wren man. we have a full cheating in rustoria Br main im already report but this hours they not respond

[mortal eagle]

@cinder zealot i just got around to checking and it says my ban goes away in 3 days and 19 hours from now which would be 8 PM EST on Thursday so I wouldn't be able to join for force wipe. Can you shorten it to like 2 PM EST so I can be there w everyone else for force?

[stone stone]

Do Bps wipe on US long?

[hardy loom]

Do bps wipe on us monday?

[tribal merlin]

got a bad cheater, going 1v5 right now

can we get some help on rustoria main

shooting through walls etc

[torpid depot]

I goth band for no reson

[stone stone]

https://tenor.com/view/slaybak-gif-23270321

[open grail]

!report

[glass olive]

Hey, @tribal merlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

!appeal

[glass olive]

Hey, @torpid depot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Yes

[gloomy sparrow]

No

[stone stone]

Thank you ❤️

[near halo]

gonna make your server premium?

[cinder zealot]

Appeal please 🙂

[near halo]

you going to make your servers premium

[prime latch]

Hey guy when sea main wipe BP

[tall sphinx]

Can someone look at my reportt please Ticket #110c7d on toria small

[tall sphinx]

can u help me out

[long wren]

!force

[glass olive]

Hey, @prime latch

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[long wren]

tickets are processed in the order they are received

[prime latch]

Thx bro

[tall sphinx]

how many admins are on toria small

[long wren]

Sorry I don't know much about that either.

[mortal eagle]

I did appeal right when it happened the other day, my whole team was told our bans would be shortened so that we could make it for force, lmk if you need anything else from me def wanna have it cleared up by then

[open grail]

Which one

[lyric basalt]

Hello unfortunatelly you cannot

[cinder zealot]

Whats ur Appeal Id?

[mortal eagle]

5607f4

[stone stone]

Are you guys going to go premium this force?

[mortal eagle]

@cinder zealot someone responded in it and closed it but idk what they're on about because we were told it would get shortened so that we could make force and it looks like the rest of my teammates have been shortened so idk whats good w that. idk what else i have to do lmao

[jade owl]

report cheateur 76561199365390782 https://youtu.be/iFtiqnFFkJk?si=YBJmWH9u5aijvPHm

[glass olive]

Hey, @jade owl

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cinder zealot]

I will speak to your banning admin and discuss, but the decision is ultimately up to them, thanks 🙂

[mortal eagle]

huh? i was told you were the admin handling our situation and its already been resolved for my teammates so idk why i wasnt also included

[cinder zealot]

I spoke to each teammate 1 by 1 in Discord, you never joined.
I was helping you with your appeals, but each player is on a case by case.
Please be patient and I’ll get back to you

[mortal eagle]

I was eating dinner when they all hopped in there and then i joined the call 20 mins later and waited for over an hour but never heard anything, if its on a case by case basis i have like 2k hours the majority of them in rustoria and i've bought hundreds of dollars of queue skips and played on a number of teams. if u want me to hop in a call like i said then i have 0 problem with that just lemme know. this just isnt making sense to me and i already thought there was a resolution but now appparently im being evaluated separately or something

[cinder zealot]

Why don’t you wait 15 minutes while I hop on and check your appeal? I’m sure you’ll be okay 🙂

[mortal eagle]

alright im on standby just lemme know if u need anything else from me

[cinder zealot]

Your bans been reduced, thanks 🙂

[mortal eagle]

awesome thank you for helping me sort that out 👍

[long wren]

Did you report it via ticket?

[bitter bison]

Why did you delete my message? They told me there is no cheat, what's going on here? I show the post, the admins delete the message and say there is no cheat! Are you nuts?

[thin plover]

I deleted your message

Because calling out players in discord or in game chat will not help at all

[long wren]

Tickets and reports are processed in order, so there is no point in reporting them here.

[stone stone]

...

[uneven epoch]

1 time in my life I went to the rastoria without cheats, after I tried to log in again, Hacking writes, you can somehow file an appeal

[dense pelican]

does not allow access to the server for the following reason: hacking

But for all that, I've never logged into this server or the classics at all.

@long wren

[lyric basalt]

!appeal

[glass olive]

Hey, @dense pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense pelican]

thnk

[sturdy terrace]

Head to #looking-for-group please.

[oak wing]

Hi, I've been banned from the rustoria eu long server, even though I've never used them in my life.

[open grail]

!appeal

[glass olive]

Hey, @oak wing

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc vale]

i keep getting disconnected connection attempt failed for all rustoria servers

[long wren]

!gamefile

[glass olive]

Hey, @zinc vale

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[long wren]

can you try it?

It's not certain

[zinc vale]

still not working

@long wren

[long wren]

Sorry, I don't know how to solve it either

[open grail]

Fully close steam and easy anti cheat in task manager. If you use another game that runs eac it can be funky

[zinc vale]

still doesnt work and i can join other rustoria servers except for eu main and eu mondays

[open grail]

Hmm I'd open a ticket. It might be something fixable

[open grail]

!ticket

[glass olive]

Hey, @zinc vale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Head to #looking-for-group thanks.

[zinc vale]

done

[wet plover]

I have the same but Disconnected. Timed Out. Nothing help . Sad

!ticket

[glass olive]

Hey, @wet plover

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[agile herald]

One question, I bought the VIP but in the chat my username continues to appear in blue like everyone else, is this normal?

[thorny dune]

If it's a wipe pass you have, this is normal

[agile herald]

ah okey, thanks u

[unreal marlin]

i wanna submit a ticket

for a hacker

[tough bane]

?report

[glass olive]

Hey, @unreal marlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[unreal marlin]

yo but i gotta log in with my steam account

[tough bane]

yeah and?

[unreal marlin]

sure

whatever

[meager bay]

yo can u mute this guy on eu medium he dosent stfu w his sht twitch

spaming since 3 h

[long wren]

!ticket please make an ticket with proof

[glass olive]

Hey, @meager bay

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager bay]

he can just check the logs of the srv chat, i didint make any ss of the proof.

[thorny dune]

They aren't spamming this excessively to the point we would intervene, I'd recommend just right clicking their name and muting them

[meager bay]

kk i will do the same thing then

[runic flare]

thanks

[lyric basalt]

[humble vigil]

Research on EU Long has been removed?

[novel fjord]

i have a problem

@lyric basalt

i have a problem

[long wren]

hello what issue are you having ?!

[lyric basalt]

Whats your problem

[novel fjord]

I have a problem with receiving data

[lyric basalt]

Not much we can do, you have to reconnect

[novel fjord]

I am waiting on the support

[long wren]

There is nothing we can do about this issue. There is no other way than reconnect. @novel fjord

[novel fjord]

I hope for a lot of help, and I was one of the first people to enter. And now there is a lot of waiting

[long wren]

Unfortunately, this issue occurs not only on Rustoria but also on other servers.

[novel fjord]

Give me a skip to enter

[long wren]

There is also a way to skip the queue by purchasing VIP.

[novel fjord]

My luck is bad but with your kindness it will become good you are wonderful

[dawn lantern]

US small is down

for over 30 mins

[thorny dune]

Taking a look into this now, thank you

[novel fjord]

How to get vip for life

[long wren]

You just need to subscribe to VIP

[long wren]

!vip

[glass olive]

Hey, @novel fjord

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[long wren]

VIP for one month is 10$

[novel fjord]

The maximum period is one month, and I need it for life.

[long wren]

If you subscribe, the VIP fee will be automatically charged every month, so you can receive VIP benefits for life.

[novel fjord]

Thank you for your help

[dawn lantern]

Eta on coming back up?

[thorny dune]

I've forwarded it onto our devs, as soon as I get an update I will let you know

[dawn lantern]

ok ty

[random wind]

What time is Bp wipe

[long wren]

!force

[glass olive]

Hey, @random wind

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1741287600:F> (your local time) is the time of the next force wipe and it will happen <t:1741287600:R>.

[marsh dagger]

Hi

can u help me?

Appeal #444b06

[light summit]

Hello. If you've already made an appeal, please wait while our admins get to your ticket. The standard response time is 1-3 business days but can be more or less depending on the situation 🙂

[marsh dagger]

i need help now

i cant waiting

plz

[light summit]

I get the urgency and frustration but our admin team has thousands of tickets to go through and they try their best to do so as quickly as they possibly can. We appreciate your understanding and patience while they get to yours 🙂

[sudden cobalt]

@lyric basalt Hello can you help me i am appealing for long 12 days, its ticket #f7e3c6?

[long wren]

ticket or appeal?

[sudden cobalt]

sorry its appeal

[hexed nimbus]

Did you ever bother to check back on the page you made it if it would be 12 days I het you had a reply allready

[turbid garnet]

hello, can any admin help me ?

[warped prawn]

why i got banned?

[sudden cobalt]

Yeah, i checked it said "Hello please join discord.gg/rustoria and find admin called Marzy . We will discuss it further there. Have a good day"

[void condor]

@lyric basalt

[turbid garnet]

<@&274971100184576010>

[light summit]

Not an admin but I would love to help if you could share what the issue might be

[turbid garnet]

can we talk from dm ?

[light summit]

!appeal - I am not sure either but if you make an appeal, an admin will let you know

[glass olive]

Hey, @warped prawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[turbid garnet]

!appeal

[glass olive]

Hey, @turbid garnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light summit]

Unfortunately not, so it would be best if you could let me know what your issue might be here 🙂

[lyric basalt]

Hello send me a DM please

Ahh wrong reply

@sudden cobalt

[gray current]

yo my team8 got banned for hacking and hes never cheated before, he didnt even get the chance to load in to the server. my other mate had the same issue and it was caused by some internet lag . please someone help me

we have played plenty of times on this server with no problems

[sick wadi]

!appeal

[glass olive]

Hey, @gray current

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gray current]

last admin just solved it quickly cant u just dm me

[sick wadi]

Can you DM he his SteamID

[sudden cobalt]

i cant

[cobalt storm]

rustoria mondays got a cheater

[sudden cobalt]

@lyric basalt

[young zodiac]

i did 600 qeue and my game is stucked on reciving data

what should i do¿

admins pls i did 2 hours qeue

[lyric basalt]

You have to change it in settings

[young zodiac]

marzy

can u help me¿

[young zodiac]

.

[lyric basalt]

Unfortunatelly we cannot help you, you will have to reconnect

[young zodiac]

bro im not waiting 2 hours again

[thorn forge]

then dont play

or buy vip

[young zodiac]

its not my issue some people had the same problem

[thorn forge]

or sit thru queue

3 options pick 1

[young zodiac]

maybe u go fuck urself

[thorn forge]

😄

[lyric basalt]

As Shenzyy told you in #general it’s a Rust bug and you need to rejoin

[young zodiac]

u r not even admin

[young zodiac]

i did and now i have qeue

[thorn forge]

so wait

[young zodiac]

bro i alr waited 2 fucking hours

[thorn forge]

he already said there is nothing he can do, so either wait or don't play. its up to u

[young zodiac]

yep

he can skip our qeue

i know admins can do that

[thorn forge]

rustoria doesn't skip people thru queue

[sudden cobalt]

@lyric basalt

[lyric basalt]

Change it in your Discord settings

I cant mesaage you aswell

[sudden cobalt]

sorry

you can now

[simple orchid]

My game crashed and now i have to wait queue!

[zenith bridge]

any admin or someone who can help me?

i had rust on my main account, I had 5000 hours but someone hacked my account and they used hacks on rust, so they gave me vac, i bought rust on another account but I cant play rustoria, i would like to know if something can be done, buy an unban or something else

[west osprey]

You can appeal your ban on our website and add any information you have so we can look into the situation

[zenith bridge]

I tried it, what happens is that when I enter the server it automatically bans me for hacking, I don't know if anything can be done, I have more than 100 days of vac

[gusty bronze]

Can you please help me with my ticket? no : #058e37

[zenith bridge]

pls help me ticket #323081

[rough vector]

Hi, sorry to ask but for EU medium is it a 3pm (gmt) wipe?

[sturdy terrace]

The next EU Medium wipe is at 7 PM GMT. You can double check yourself in #server-info

[gusty jacinth]

Im stuck at receiving data. If i cancel my que and reconnect will i have to wait in que again?

[sturdy terrace]

Yes, you will have to wait in queue again.

[gusty jacinth]

omd all this waiting and still have to wait

fucking hell

[gusty bronze]

The ticket has not been checked for 1 hour, can you help me?

[rough vector]

It says 3pm. Thanks for confirming

[west osprey]

Just checked, you can connect in 20 minutes.

[gusty bronze]

I waited in line for 2 hours, there is a line again, how do I get in?

[minor temple]

It's because it force wipe this Thursday, So all server will wipe at that time.

[gusty bronze]

help Ticket #dbebcc ?

@west osprey ı need help ?

[west osprey]

Which server are you trying to connect to

[west osprey]

?

[gusty bronze]

Eu monday

@west osprey You banned me when I entered the server

[ocean void]

Having vip on the server you are trying to join would give you queue skip

[near halo]

Help me <@&274971100184576010>

[west osprey]

?

[near halo]

Hello. I was planning to join EU Mondays wipe with my friends, I bought VIP but I keep getting disconnected from the server with an error message: “Disconnected: Hacking.” I haven't used any cheats, but I'm using VPN as Discord is banned in my country and I suspect this might be the cause of the problem. I would appreciate a quick solution. Can you help me?

[south dragon]

<@&274971100184576010> @near halo is my friend and we have been spending time in the pastorate for a long time, you can help.

[misty scroll]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south dragon]

We created an appeal

[pale loom]

i cant find the client connect for US mondays

[misty scroll]

You can find it in #server-info

[pale loom]

ty

[surreal zenith]

when will mondays montly vip be back in stock

[misty scroll]

It will be in stock whenever somebody else's runs out. You can get notified when it is available in #vip-stock-role-assign

[surreal zenith]

eu monday is not there

[ocean void]

average response time is 1-3 business days for an appeal, an admin will review your appeal as soon as theyre available

[misty scroll]

Hmm, will forward this to our devs

[surreal zenith]

sound

unless im blind

but dont think i am

[misty scroll]

No it looks like you're right

[south dragon]

sizin gibi modun tea mmmk

understand me

[surreal zenith]

can i get get a free 5 day for pointing this out 😘

[manic wigeon]

nvm

[south dragon]

sizin gibi modun

yapacağınız sistemin

I get the "Disconnect: Hacking" error even though I haven't turned on any cheats.

<@&274971100184576010>

[subtle prairie]

i just got disconnected and no queue protection??

[drowsy tree]

i got banned from my name i changed it do i get unbanned? never happened to me before

[wispy dirge]

?appeal

[glass olive]

Hey, @south dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south dragon]

I sent him, he doesn't answer

[wispy dirge]

When did you put in an appeal?

[south dragon]

New

but it's an emergency

I want to play Rust but I can't connect to the server

And my friend is having the same problem

Can't you help us right now?

My friend and I didn't activate the cheat but we got banned for using cheat

Please help us

Since Discord is banned in our country, we entered Discord with VPN, I think that's why we had such a problem. <@&274971100184576010>

[mint beacon]

is the waiting for support room active

there is any admin who can help or I have to open ticket?

I got issue like more to network problem that I can't spwan or type in chat for min, and my Internet speed 400 Mbps

[neat pumice]

Hey, what's your steam ID please?

[south dragon]

help me ?

[neat pumice]

What's your steam ID?

[south dragon]

76561199387769441

[mint beacon]

https://steamcommunity.com/profiles/76561199239859055/

[neat pumice]

What's your ping to the server currently?

[mint beacon]

On F8 Menu is 8-9 Ms

[lunar sigil]

paid for vip and i keep disconnecting everytime i join

[neat pumice]

You'll need to wait for an answer on your appeal - your ban has nothing to do with you using a VPN 🙂

[misty scroll]

That's not your ping, you need to type "client.ping" in your F1 console to see it

Otherwise if you want it to always show on your screen, type "global.perf 4" and it'll appear in your bottom left corner

[south dragon]

I didn't activate the cheat but I am using the cheat and it gives an error.

[misty scroll]

What is the disconnection message?

[south dragon]

I've spent a lot of time in Rustoria and I'm not one to cheat.

Can you help?

[lunar sigil]

i cant make it pass spawning world

wtf is goin on

[misty scroll]

That's a Rust issue most likely, restart your game (and verify gamefiles if it still doesn't work)

[south dragon]

@neat pumice Can you help?

[neat pumice]

No, I already told you - you need to wait for an answer to your appeal

[south dragon]

I want to play in rustoria right now and I didn't use cheats.

I'm getting banned for cheating for nothing

???

[mint beacon]

86

in Console I get Skipping Packet due to Flooding effect

[sturdy terrace]

I get that you want to play Rustoria now, but if you're banned for cheating, you will have to wait for an admin to respond to your appeal. It usually takes 1 - 3 business days for an admin to answer. I hope this helps.

[south dragon]

ok thanks

[next radish]

<@&274971100184576010> hi there can i ask something? is spamming chat allowed on not allowed on EU mondays

[runic marlin]

It's not allowed

[next radish]

ok i made a ticket on the website can you see if its there had an issue with the ticket system in the past

Ticket #78c04e

just wanna make sure it went throu

@runic marlin

thank you

[runic marlin]

He's been muted

[next radish]

is see that thank you very much

[blazing lance]

What is the maximum per team in Rustoria US Mondays?

[misty scroll]

There is no team limit, only team UI restrictions, which can be found in #server-info

[blazing lance]

He won't let me invite more than 14

[misty scroll]

The UI on Mondays is limited to 12

So that would make sense

[blazing lance]

There are 20 of us and he won't let us invite anyone

[misty scroll]

Yes, that is how the UI limits work

Only 12 can be in one UI

[lean gust]

bro i waited 2 weeks for my ban to be gone and stilll says banned can someone help???

@misty scroll

tell me how im still banned gang

[misty scroll]

If you send me your SteamID I can probably tell you why

[lean gust]

76561199211004423

please bro

waited a 14 day ban

and come to load in still banned bro

(Rustoria Admin
• 02/17/25 at 6:35 PM •
Admin
Hi there, the player "Tokyo" was cheating and your ban will remain for 14 days since it is your 3rd ban on our servers recently. Be careful in the future who you play with and maybe a little background check would help. Your next ban could be a lot longer.)

what admin said bro

[thin plover]

your ban just expired but you've been spamming the connect button, just wait 15 minutes before trying again

[lean gust]

alright bro preciate it

[next radish]

<@&274971100184576010> massivce spamming in chat please help Ticket #9180d8

[lean gust]

still says banned bro

@misty scroll can u helop me bro

[idle grove]

got told to come to discord by nickalo?

[raven bison]

Wait it out, we can't make it go any faster

[raven bison]

@cinder zealot

[lean gust]

yo can u helpo me

can u tell me why im still banned after im supposed to be unbanned

[idle grove]

can you not read or something

[shy remnant]

Please read #support message

and #support message

[lean gust]

ive waited 30 minutes bro

and i waited the 20 then reconnected

[shy remnant]

No you did not

[lean gust]

bro

[shy remnant]

wait 30 FULL minutes

[lean gust]

bro he said 15

[lean gust]

^^^^

[shy remnant]

It's 12:26AM for me, you tried to connect at 11:50PM, 12:10AM, 12:19AM, 12:25AM

[raven bison]

Bans usually clear within ~15 minutes of it being expired, that's not always the case

[shy remnant]

It's not an exact science, i'd recommend waiting again without trying to connect and it'll be sorted out asap

[lean gust]

ok bro ill wait 30 idk

[shy remnant]

Unfortunately we can't go any further on this

Sorry

It's automatic

[lean gust]

ok

[idle grove]

where my boy nickalo at im trying to play some rust gang

[raven bison]

@lean gust you can join now

[lean gust]

WWWW

[thin plover]

you can leave your steam ID here and tag him and he'll get back to you when he's around

[idle grove]

76561199019610520 @cinder zealot

[vast flame]

Hello any admins available

My friend cannot send another appeal because he already did one and got denied so he was waiting out his 7 day ban for playing with a hacker

His timer should have been done yesterday but when he tries to connect it just says "disconnected: playing with hacker"

Was told to just wait 30min and retry yesterday and it still says the same thing

tried again today and it still shows the same thing

Did his temp ban get turned into a perm? why is he not able to connect? can someone please help check the status of his account please.

His steam ID is 76561199112905319

Thank you

<@&274971100184576010>

[thin plover]

Does your friend have access to discord?

[vast flame]

no he does not, he's primarily communicating with me on steam

[thin plover]

Ok then can you be the messenger I guess? If so can you message the administrator @misty scroll

[vast flame]

yeah I can help deliver the messages to him. Just trying to figure out the situation with his temp ban. It's just not letting him connect but also doesn't show a timer or that hes perm banned from the server on US Medium

Do I message the admin here or in DM's?

[thin plover]

In dm's

[vivid matrix]

<@&874995535881326632> im wondering why im always get 'disconnected: Hacking' all times, although im not using any cheats

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @vivid matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid matrix]

done

[kindred wyvern]

<@&874995535881326632> ПРИВЕТ меня забанило, что делать

[vivid matrix]

pls check it out for me <@&874995535881326632>

[thin plover]

holy macaroni, no need for multiple tags

[elder matrix]

admins check ticket

[polar raven]

yo why was my whole team just banned

[long wren]

did you make appeal?

[polar raven]

im in the que but it might kick me when i load in we all got banned for kickbanned for playing with hacker but no ones hacking?

[viral vector]

any admin can help me ı want to report 2 guys

[long wren]

!ticket

[glass olive]

Hey, @viral vector

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

i think you need make an appeal

[long wren]

!appeal

[glass olive]

Hey, @polar raven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar raven]

ok is it on website?

oh ok nvm thank you

[lean viper]

look we made tickets and just got told that is was playing with cheaters with no sold proof

solid*

[polar raven]

bro its say two of our friends were cheating and my appeal was denied redpectfully can i have proof and if your right i will shut up

[lost plover]

I would also likke to see the proof that these two are cheating as well

[lean viper]

if you can show me something that is rock solid then ill publicly apologize

[polar raven]

same

[lost plover]

Thats crazy we have been on there grinding for hours and get kicked and given no proof and there was no discussion with admin regarding this. Just to boot us on a trust me they were cheating. Please just give up proof so we know.

[thin plover]

we do not share evidence like any other big respectable Rust orgs, but we are 100% sure before we ban people.

not sharing evidence isn't anything new

[polar raven]

just asking why not show evidence?

[thin plover]

it would be pretty much teaching people what to avoid next time

like how we catch people and then make it harder next time to catch them again

[polar raven]

we both know thats not the case bro

[lean viper]

yea if someone was trying to avoid something....

[thin plover]

[lost plover]

Yeah so capital punishment for people who arent cheating?? Then dont give proof of the accused?? Is that how the judicial system works where your from? Sounds socialist.

[thin plover]

if you actually look, no other Rust admins from other org will share evidence to players

[thin plover]

this is a Rust server...

[lost plover]

That people have spent time and money on.....

[thin plover]

I do understand but we have rules

https://rustoria.co/rules

[polar raven]

brother even if they were cheating it wasn't me who got banned for cheating i got banned for association pls dm me or sum and if my teamates were cheating i wanna know so i dont play with them again

[thin plover]

"No cheating"

[lost plover]

Yeah I want to abide by those rules however to just say trust me??? Thats crazy.

Yeah I shot this man it was self defense trust me.

Thats crazy

[thin plover]

I have a long experience in Rust administration and we do not ban people just because we "feel like it" we gather evidence on our side before we proceed with a ban

[thin plover]

well being banned from here and having your appeal denied is a pretty GOOD sign to not play with them again

I would be mad at your teammate more for cheating and getting you banned

[lean viper]

if you think im spending all this time to talk to you just to avoid a cheating ban, im here to tell you youre wrong i just wanna play this game after work

thats why i wanna see what you have

[polar raven]

its so strange theres no evidence like bro theres admins on every official server ever that ban cause they dont like you

[thin plover]

I have no clue who you are to be respectful

[lost plover]

I just don't get why we all get association bans for playing with cheaters if we are all in here saying that we had no clue. I just want to play the fucking game I paid for.

[thin plover]

I gain nothing from banning people, I simply make sure rules are respected

[polar raven]

u banned us?

[thin plover]

I am saying this as a general thing

admin do not know who players are

[lost plover]

To ban a cheater is one thing to bann everyone else is wild.

[thin plover]

we don't know you personally and we do not ban simply because "we don't like you"

[lean viper]

my name is not hard to figure out lol

[thin plover]

well good thing in our rules it states : Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[lost plover]

kk eat a dick

[thin plover]

have a good rest of your evening

[polar raven]

bro please can u even show me a slight hint they were hacking please

[lean viper]

okay i get that but you gotta understand at least 3 of us are on here trying to figure out why we got banned because no one is fessing up if they even are

[thin plover]

like I have said, we do not share evidence and never have before and certainly won't start today

it is the same everywhere else

[lean viper]

no its not

[polar raven]

yea alright please stop banning people for no reason have a good rest of ur day

[lean viper]

rusty rats has let me talk to them about a ban before

[thin plover]

Moose, Rustafied, Rusticated, etc. they do not share evidence to players

[glad prairie]

i was the cheater all along

🤓

[thin plover]

I am naming some respectable official community

[glad prairie]

your cought

[thin plover]

do not play with the two players again. Have a good evening as well

[glad prairie]

admin do we get 7 days for each cheater

[polar raven]

so u did just ban them off a grudge ok have a good night aswell

[thin plover]

[glad prairie]

...

[thin plover]

case to case, some got 14d some got 7 days

[glad prairie]

why

[thin plover]

it will show you if you try to connect

[glad prairie]

why did i get 14

[crimson bear]

Oh, I can't attach an image

[thin plover]

because some people have already a few bans, if people keep playing with cheaters then we increase the time

we have a F7 option or website to report people, not discord

[glad prairie]

dang

[crimson bear]

Okay, Ive done that, thanks

[glad prairie]

Take a chance and you may lose. Take not a chance and you have lost already.

[idle grove]

@cinder zealot i been waiting to play man

[wet plover]

Hi, when connect to Rustoria always Disconnecred. Timed Out

I played 1 year and now this happened

Help me pleas because I don’t know

I reinstalled rust

[thin plover]

just try to connect again

it's most likely related to connection issue

[wet plover]

10 times try

[thin plover]

try to reset your modem/router

[wet plover]

Okay

[paper storm]

Yoo

why am i banned from rustoira I haven't played rust in like 4 weeks

[long wren]

!appeal

[glass olive]

Hey, @paper storm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[paper storm]

About that i don't know my password to my steam

[long wren]

Find your password

[polar raven]

admins ban for no reason

[paper storm]

you know what i just fucking finded out

my brother Named Iateham on steam got banned for playing with a cheater

Crazy shit but whatever

[eternal urchin]

cheater

[glass olive]

Hey, @eternal urchin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[paper storm]

are you some retard I said I got banned for play with a hacker which i didn't

[vivid matrix]

i got banned for no reason, check out my appeal pls adminm

[long wren]

appeals take 1-3 bussines days and only banning admin can reply

[vivid matrix]

....tf nearly wiped day

[maiden wadi]

can u plz ban him

[hearty fulcrum]

We do not accept reports in Discord. Please use our ticket website or make an F7 ticket. https://rustoria.co/support
Thank you

[hollow cosmos]

no way to add the server bots to other servers on rustoria?

like this

[vernal ruin]

Rep teammate he installed cheats while i was asleep

[long wren]

did you make appeal?

[grave stump]

us monday76561198800034261 hacker

three head

A few hackers in a pair

Blocking the doorstep and killing someone outside is like shooting three bullets, and no one is allowed to play with it

[valid granite]

bro can yall respond to reports ?

https://rustoria.co/support/tickets/ca8ef3

[ocean void]

have you made a ticket?

[ocean void]

tickets are handled in the order they are received, an admin will take a look as soon as one is available

[tribal merlin]

we're getting raided by cheaters right now

any mods on us main

[long wren]

!ticket

[glass olive]

Hey, @tribal merlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lusty thunder]

а

[ocean void]

!appeal

[glass olive]

Hey, @topaz widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @topaz widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Is it a gameban ( red text on steam profile ) or are you banned on the server ?

[vast flame]

Hello, is there any way you can notify Schaadt to check his discord dm's, I have messaged him earlier today and still haven't gotten a response. Idk if hes able to see the message I sent. Thanks

[long wren]

your banned reason come to discord Schaadt?

or is there another reason why you absolutely must message him?

[lyric basalt]

Will let him know that you are waiting for him 🙂

[vast flame]

Thank you marzy

[vast flame]

Was told by another admin to dm him directly about the issue. Basically the temp ban timer is done but still cant enter the server after 2 days and it just says "disconnected: playing with hacker" with no timer or even saying banned. Trying to figure out if its just an error or if it's perm banned for some reason.

[long wren]

ahhhh

[nocturne canyon]

can i appeal a ban

through discord

[tough bane]

?banappeal

[glass olive]

Hey, @nocturne canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne canyon]

i cant use the website

[long wren]

what happen ?!

[long wren]

Oh, I just saw it above. Why can't I use the website?

[thin plover]

When I told you that it was already late for him so you might have to wait a bit

[high jetty]

how long does it take to review a ticket?

[long wren]

Tickets are processed in order, so you should expect to receive a response within a day, although it may be faster or slower.

[high jetty]

appeals as well?

[long wren]

Nope !! appeals : The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare cairn]

I need some help if someone can?

I applied for chat moderator and it’s been like a week does it normally take this long or should I make a new appeal?

Im thinking maybe it’s bugged ?

[long wren]

not a bug

[spare cairn]

Does it take that long or is it a no as an answer?

How long does it normally take brother? If you don’t know all good man 🙂

Just curious

[long wren]

I don't know either because I'm a chat moder

[spare cairn]

Okay thank you. But if I may ask how long did it take for you if you remember?

[dense ibex]

on which servers are Blueprints deleted?

[lyric basalt]

it can usually take like a week, if you dont get answer by the end of this week (Friday) message me and I will forward it to people in charge of it

[spare cairn]

Okay man 🙂 thank you alot for the answers!

[lyric basalt]

Bps will be deleted on all servers ( only on Mondays will remain )

[spare cairn]

I will remember your name thanks again brother,

[dense ibex]

monthly too?

[lyric basalt]

yes, when you click on server you want more info about you can see it here

[dense ibex]

ty!

[hollow hornet]

Hello please can I get help ?

[long wren]

Hello what issue are you having?

[hollow hornet]

Can u please check on Appeal #ea440c and #9478a8 please

And the is one 6d0045 this is with vod too it’s all the same case

Thank you

[long wren]

appeals take 1-3 bussines days

[hollow hornet]

lol can I do on Mondays after 3 days when I get unbanned

what

it’s false ban

[long wren]

false whether it is banned or not will be determined by the admin 🙂

[hollow hornet]

bo shit

[high dirge]

How do I appeal

[long wren]

!APPEAL

[glass olive]

Hey, @high dirge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar condor]

<@&874995535881326632>

[long wren]

hello

[cedar condor]

bro watch ticket pls

[high dirge]

Now lets hope my appeal gets seen before force wipe so I can play 🙂

[long saffron]

68415b if anyone fancies doing anything

[hexed nimbus]

1 to 3 business days so might make it

[high dirge]

Maybe

[hexed nimbus]

Depends in what you are banned for tho

[high dirge]

For playing with a hacker

[hexed nimbus]

If its playing with its standard 7 days

[high dirge]

Ye but if I appeal does it get rid of the ban

[long saffron]

fucking freak

[hexed nimbus]

Nope knowing or not its a default 7 day for team

[high dirge]

Noone was hacking tho

[high dirge]

Damm 😦

[hexed nimbus]

Well somebody was orherwise you would not get it

[high dirge]

My whole Team Got it we were playing as a trio

[hexed nimbus]

Simpel way to find out who it was just join a vc and stream login and the one cheating will have banned for hacking. Rest has playing with

[high dirge]

Ye but we all already checked the ban reason its said for all of us that were were banned for playing with a hacker

[long saffron]

stop lyinnn

[high dirge]

Who is you

[long saffron]

bro is lyinggggggggggggggggggggggggg filthy hacker

[hexed nimbus]

Maybe you teamed up with somebody to raid is also possible but just wait for the appeal to get looked at but worst outcome would be 7 days

[high dirge]

It was maybe from previous wipe someone helped us defend our base and we invited him and his teammate to our Team idk anymore

[cobalt schooner]

@neat pumice Hello Dear Administrator，I don't know why I was banned from entering the server.I've been busy with work and haven't been on a server for almost half a year，I wanted to enter the server with my friends three days ago, but I was banned, no reason was shown, just a reminder that I need to be on discord, so I wanted you to do me a favor and check out the reason for my ba，my steam 76561199022806879

[solid geyser]

!appeal

[glass olive]

Hey, @cobalt schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cobalt schooner]

bro thank so much

[neat pumice]

Heya, send me a DM please 🙂

[cobalt schooner]

@neat pumiceok🥺

[south dragon]

hi

Change of application made yesterday and still no response

I didn't use any cheats but I logged into a flagged steam account so Rustoria banned me even though I didn't use any cheats

And I'm so bored I want to play rust in Rustoria

[hexed nimbus]

Responce time is between 1 to 3 business days

[long wren]

😮

[south dragon]

I know but I don't have to wait 1-3 business days for no reason

This is not true

[hexed nimbus]

!appeal read the last line mate

[glass olive]

Hey, @south dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modest blade]

Yo mike

[hexed nimbus]

Might wanne remove that

Lfg also

And rtg

[hexed nimbus]

#looking-for-group message

[modest blade]

Doen

Done

[hexed nimbus]

Still one in RTG

[hexed nimbus]

#rtg-ukn message

@modest blade

[deep radish]

again, pls help
<@&274971100184576010>

[hexed nimbus]

!appeal

[glass olive]

Hey, @deep radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep radish]

I was beaten up in 10 minutes, you can also

I can't write an appeal,not shown ban on the 10x

<@&874995535881326632> help

[devout python]

admins look at the chat of us mondays

atuo dont stop sppaming

[deep radish]

when I was spamming?

[devout python]

bro

just wait 6 hours

i have prints

[south dragon]

help <@&274971100184576010>

[hexed nimbus]

No need to tag them just wait for the banning Admin to look at your appeal so useless to tag the entire admin team

[supple acorn]

why i dont have my blueprints anymore?

aint it a no bluprint wipe?

[south dragon]

I got banned for no reason?

[buoyant sapphire]

df

[supple acorn]

this server just took all my blueprints

on monday

[polar raven]

Rustoria false bans teams brother it sucks

[south dragon]

yep

[slate verge]

hello any mods

[sturdy terrace]

wsup?

[slate verge]

CHEATER ON EU MONDAYS ONLY HEADSHOT

[glass olive]

Hey, @slate verge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

As stated above please create a report

[slate verge]

f7 reported

how to make ticket

[sturdy terrace]

Head to this link https://rustoria.co/support/report

[hearty slate]

Can someone please look into Ticket #6864d9

Hes only hitting heads during night time

Blatant cheater for big group

[sturdy terrace]

I understand your urgency, but the admins answer reports as soon as they can. So please have a little patience

[hearty slate]

Thanks alot

Kinda hard to play when hes just outside blatant cheating

[sturdy terrace]

I understand, but I can suggest just chilling for 20 minutes until an admin reply's to your ticket.

[hearty slate]

Thanks mate

[unique sundial]

Just had a question, how does VIP and Q-SKIP Restock work for force wipe?

[light summit]

Hello! I hope I am understanding your question correctly but VIP becomes available as others' VIP expire. Once other players' VIP expire, VIP will automatically restock so you will just need to check regularly to ensure you get your VIP for force 🙂
VIP stock alerts here: https://discord.com/channels/274965952116817920/1007451933105201302

[unique sundial]

goat thank you so much

[light summit]

Or subscribe to this so you will be alerted as soon as the server you are keen to purchase VIP on has available stock https://discord.com/channels/274965952116817920/1007451982849659020

[light summit]

You are most welcome. Have a great wipe!

[drifting anvil]

rustoria going to support premium server on force?

[torn leaf]

No information yet

[gray current]

hey cheater on mondays got hella clips

@sick wadi could u help me again

hes rage cheating

[sick wadi]

Hey, please submit a ticket on our website: https://rustoria.co/support/tickets

[gray current]

done

just loading, did it work?

[sick wadi]

yes, it came through

[gray current]

alr 😄

TY

can u /remove base

[queen grove]

Hey i played for a few hours yesterday as a solo and didnt do much but walk around and mess with people in voip but today i woke up and tried to connect and it says disconnected for hacking? how does this even happen lol

[minor temple]

Nope, We don't interfere with gameplay sorry

[gray current]

damn

[cosmic ether]

i want to know who was the cheater i played with

[gray current]

guess only modded does that

[minor temple]

!appeal

[glass olive]

Hey, @queen grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cosmic ether]

!appeal

[glass olive]

Hey, @cosmic ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

!steamid

[glass olive]

Hey, @cosmic ether

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[queen grove]

okay ill go through the process, im just baffled at how this was even possible i cant imagine anything i could have done that would look or seem even remotely close to hacking...?

[cosmic ether]

go check the appeal

[queen grove]

i checked the appeal and its from 19 months ago it says now?!?! lol wtf okay so how was i playing yesterday i dont understand

[minor temple]

!steamid

[glass olive]

Hey, @queen grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[queen grove]

76561199172213865

[agile flame]

sdfsd

[minor temple]

If you wait 10 minutes then connect you should be good to go

[queen grove]

okay thank you!!! theres a 90% chance i log in to being raided anyways but now i can atleast find out

[grand burrow]

Hi I was wondering If I could get unbanned off rustoria it has been around 200+ days since I last played Rustoria

[minor temple]

Why were you banned?

If you send me your Steam ID i can look

[grand burrow]

I was banned for hacking but I wasn't hacking my freind was hacking on rustoria on his account but since he stopped playing rust he gave me his account to play on and the ban transfered over I have tired explaining this many times and no one seems to believe me I can send you whatever you need to help assist me.

[grand burrow]

Would you like me to still send my steam id?

[minor temple]

Please

[grand burrow]

https://steamcommunity.com/profiles/76561199554981068/

Does this work?

here I found it 76561199554981068

[cosmic ether]

waht appeal from 19 months

was i playing 19 months ago ?

you stupid ?

[dusty spire]

can you only do the fishing rod quest once on rustoria monday?

[sturdy terrace]

Most quests you can only do once per wipe

[grand burrow]

@minor temple Are you still looking into my ban?

[dusty spire]

[minor temple]

You should be find to play again now

[grand burrow]

So you unbanned me?

[grand burrow]

Thanks you so much I love you

[torn snow]

yo i was playing in a duo and we bouth got banned for playing with a cheater and im confused

[minor temple]

!steamid

[glass olive]

Hey, @torn snow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn snow]

76561199203096208

[minor temple]

You can appeal here on the website, https://rustoria.co/support/appeals This will go to your banning admin. You can also ask and find out who the cheater was there.

[torn snow]

where do i ask for the cheater

[clever sparrow]

what map is eu long next??

[sturdy terrace]

As L Kitty stated above, you can ask the admin that banned you who the cheater was in your appeal.

[torn snow]

ah ok thank you.

[sturdy terrace]

Head to https://rustoria.co/maps and see for yourself 🙂 a vote is probably ongoing for what map it is going to be.

[amber nacelle]

can i play other officals if im banned on rustoria?

[minor temple]

If you want? Would suggest Reading their server rules and see what they say

[amber nacelle]

ok thanks

[amber nacelle]

i thought if your banned from rustoria then you cant play officials again

[eternal bloom]

how is the new update this force wipe going to work since you guys have chickens disabled?

[jovial bay]

I put in a ticket and an admin said it takes 1-3 days for them to get to it. Been 3 days...

[hexed nimbus]

1 to 3 business days so its day 2 now

[jovial bay]

Im permed for playing with a banned evader i didn't even know about... Like i understand a week long ban or even a month but perm banned with no warning is just insane...

[glass olive]

Hey, @jovial bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Well if its perm
I bet it was not your first ban or other evidence the found to justify this

[near halo]

will you guys look at my ticket thank you for taking your time. #775c1e

[long wren]

Please wait a moment. An admin will review your ticket as soon as possible.

[pliant dust]

i also made ticket :]

[near halo]

okay no problem

[faint bronze]

hoq to i make a tickewt

how do i make a ticket to report cheater

<@&274971100184576010>

[thin plover]

F7 or website

we do not take report off discord and please do not call them out

[hollow field]

HELP SUPPORT, HOLE CLAN CHEATING, 100% MACRO, VIDEO PROOF

[faint bronze]

crazy

guy is running around launch triplling everyone

dm he gone

[hexed nimbus]

!report

[glass olive]

Hey, @hollow field

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow field]

Sent the report at the website. Please be quickly.

[long wren]

[jovial bay]

yes i was banned before like 4-5 months ago but ive played with so many random teammates. Im not even cheating and im perm banned i don't feel thats fair. So hard to find a team that isn't cheating... Every single 8 man and up team on your servers has a player using dma.

[supple moat]

can u get band if u in a team with a hacker but u not playing with him js for him not to kill u

[thin plover]

what kind of question is that

[open grail]

Itz too early to be doing mental gymnastics, just say death to all cheaters and run into his instant headshot spray and report him

[analog zinc]

yo cheating at dome

kid literally just flew up how tf can we detect this hello????

toria mondays

[slender anchor]

@thin plover where do i make a ticket blatant cheater on us monday

[crude hornet]

!report

[glass olive]

Hey, @analog zinc

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[crude hornet]

If there is video , it would be helpful for this

[analog zinc]

it was night time cant see shit

im sitting in a corner and get doubled by a boy then tripled

[open grail]

!report

[glass olive]

Hey, @slender anchor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

But if you've got evidence to post you can put it in a ticket otherwise f7 works fine

[analog zinc]

HES FUCKING CHEATING

[open grail]

Shot gun trap ftw though

[slender anchor]

yeah lol

[analog zinc]

like clipping not wokring and youd literally ban him the instant you see him bruh

aint even hiding it

[open grail]

He's probably rage cheating if he's got no hours

[slender anchor]

he is

rage cheating

he just got banned

[open grail]

Gods work

[gloomy stag]

Disconnected: hacking - what should I do?

[open grail]

!appeal

[glass olive]

Hey, @gloomy stag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

Unless you were hacking in which case I wouldn't bother

[gloomy stag]

I haven't logged into the server yet.

[open grail]

Then I'd lodge an appeal

[gloomy stag]

ok, ty

[neat badge]

yo i waited 7 days now im perma banned for occation

<@&274971100184576010>

[raven bison]

id?

[neat badge]

https://steamcommunity.com/id/423144228953542354/

https://steamcommunity.com/profiles/76561198295058070/ also my friends

[thin plover]

it just expired, wait like 20-25 minutes before trying to join again

[neat badge]

ight

[neat badge]

yo i still not unbanned?

[long wren]

please close the game now and try again in 30 minutes.

[neat badge]

30 minutes 💀

[long wren]

please wait exactly 30 minutes

[neat badge]

<@&274971100184576010>

[long wren]

There's nothing the admin can do about it since your account has already been unbanned.

[neat badge]

not

its been 1 hour already and nothin happened

[torn heart]

ay you gotta wait every attempt to connect will cause the server to not update your ban

[hearty fulcrum]

It's possible that you may have to wait longer than 30 minutes. You've been spam connecting so much that it's probably caused an error. I recommend leaving it alone for a while then trying it again once. If it kicks you again, you'll just have to wait again. I would help you if I can, but there's nothing I can do for you once you've already caused the error.

[neat badge]

💀

[long wren]

It wouldn't be a bad idea to give it a try after watching the movie.

[high jetty]

If I was given an unfair ban for playing on a server 15 months ago, can I count on an early appeal?

[grand skiff]

surely not .

[long wren]

did you make appeal?

[open grail]

consider anything not directly announced by Rustoria as pure speculation

[high jetty]

yeah

[grand skiff]

that’s why i’m asking here

😂

[long wren]

when did you appeal?

[high jetty]

15 hours ago

[open grail]

Nothing has been announced

[grand skiff]

knowing toria could be announced a day before or a week before

[long wren]

Does this mean you have a record of being banned from other servers besides Rustoria?

[open grail]

[long wren]

If so, we don't care about the ban on other servers.

[high jetty]

there is only for playing with a cheater on rustoffied

but now i'm banned on rustoria us small which i played 15 months ago

[long wren]

You just have to wait for the response to your appeal

[neat badge]

ots been 30 min do i do it now

[long wren]

If you try and it doesn't work, next time it would be better to wait an hour

[grand skiff]

somethings wrong @long wren when i was banned and unbanned it was fixed in 5 minutes.

not 30 mins, hour unless its different for some. i was dmd and unbanned within 5 mins

[open grail]

id try restarting my steam too could help

[long wren]

He is a connect spam issue

[urban sluice]

I NEED HELP

a cheater is deep on my base

can someone please get rid of him

[strong lake]

Help please

i need a admin

[urban sluice]

yeah can soeone get this fucking cheater out of my base

[hearty sleet]

!ticket

[glass olive]

Hey, @urban sluice

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[blissful rapids]

76561199319463736 cheater on eu mondays

please help hes just headshooting

<@&274980199668645888>

someone?

[open grail]

!report

[glass olive]

Hey, @blissful rapids

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open grail]

we will get them just make the f7

[blissful rapids]

i did

he has a brand new account and everything

not even set up

[torn heart]

you spelt certified wrong

[strong lake]

bro has no life

[zealous oar]

may i ask why my fd get this?

[long wren]

tell your friend

Send a dm @balmy cypress with steamid

[slate verge]

<@&274971100184576010> Ticket #558f4c

[ebon island]

When is the next wipe

For sea main

cuz its force wipe do we need to wait for Mondays servers?

[open grail]

!wipe

[glass olive]

Hey, @open grail

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[fierce lily]

<@&274971100184576010> Appeal #286c2f

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful rapids]

hey do players who get banned base get destryoyes?

[hearty sleet]

you'd need to raid them i believe

[cosmic frigate]

Fluid switch and pumps not working on EU Monday

[wind locust]

yo i got association banned for a guy i just met i didnt know he said he was a streamer and was getting stream sniped and was playing on new account he said that from jump like truth and he got banned he wasnt good i dont think he was cheating but i just want to get unbanned i dont know who he was and like yea

how can i get help @here

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @wind locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind locust]

@long wren just did

[long wren]

[long wren]

I will forward your msg

[hearty fulcrum]

hey, i can try to help you with this. are you able to join the support call? https://discord.com/channels/274965952116817920/368790610783764480

[ebon island]

blud got invited

[wide perch]

@balmy cypress

[long wren]

come to discord - Luke !?

[wide perch]

yes

[mossy bear]

is there anyway to update an appeal because i submited an appeal for "playing with hacker" before i got some new information that i now learned that he was infact hacking. i have it all writen out but cant find a way to update it on the website

[silver cairn]

@balmy cypress

[long wren]

come to discord luke?

[long wren]

Send a dm @balmy cypress with steamid

[open grail]

Just to clarify our rules say you cannot play with a hacker regardless if you knew or not or if they lied to you

[silver cairn]

ye p

[open grail]

If you're wanting to give further evidence on a hacker who's alting or something of that nature make a report on the website

[long wren]

#support message

[silver cairn]

OK bro

[fierce lily]

Bro @open grail can you go to dms so I can update u my whole team including pine got banned cuz one kid wanted to be funny

[mossy bear]

so theres no way to get unbanned or even a temporary ban? even know i was unknowing at all that he was hacking? i see in the rules it does say "benefitting deliberately or not" but not even possible to get a temporary ban?

[open grail]

I don't even have access to do anything about it. You can vent to me and I'll listen but if you want something actually done the ticket system is the correct way to do it

[long wren]

🤨

[fierce lily]

I alr submitted a ticket

🤨

[long wren]

#support message

read

[open grail]

Appeals are the only way to have a ban changed or removed

[fierce lily]

@long wren Y’all jobs to respond to tickets and now ur telling me to read lmao

go look at the ticket perhaps

[mossy bear]

like i said before i sent in an appeal but with new information want to update it

because i sent it in thinking he wasnt hacking still

[open grail]

Chat mods do not handle tickets. We're here to guide you to what you need and assist you

[fierce lily]

Can you guide us to an admin

[mossy bear]

i have it all writen out if i can give it to someone to pass along

[fierce lily]

Can I pay to skip line so that I can get unbanned

[long wren]

Nope

[fierce lily]

This shi aggravating

[open grail]

It wouldn't change anything. If you want to add anything further you can try the ticket system but once an appeals closed that's the end of it

[mossy bear]

which admin can i message

[fierce lily]

yeah can I get like an admin here or an email or support number

[long wren]

[fierce lily]

very intelligent btw^

Rustoria us mondays

Can u guys narrow it down to the admin?

[open grail]

I've given you the route to take

[fierce lily]

I alr took that route

Can I just get my boy in here to talk to yall he’s partnered with your servers has like a mil subs

And than can this get sped up

[open grail]

Rustoria treats all cases equally and fairly there's no special treatment

[fierce lily]

bro then just tell us the admin who works one rustoria us mondays?? Who was active 2 hours ago?

[mossy bear]

its an appeal not a ticket tho im confused

[open grail]

We do not discuss internal workings of rustoria

[fierce lily]

You do not get paid enough for this

[open grail]

If you've made an appeal and it hasn't been closed then you'll need to wait 1-3 days once it's closed its finalised and there's no further appeals

[fierce lily]

I put blood sweat and tears into this server 3 days and half the pop dies

I had a compound before the Cheater joined he got us like 3 sars and that’s it…

[open grail]

My advice is trust no one, do your background checks

[fierce lily]

Bro I alr know this

[open grail]

Obviously not

[mossy bear]

so i have to wait 3 days and then can i send in a new appeal with all the new found information that he was indeed a hacker

[long wren]

Rustoria staff is volunteer 🙂

[fierce lily]

Bro when u live ur life and have friends ur friends say stuff in a joking matter most of the time you don’t take them seriously

[open grail]

You won't be able to make a new appeal once an appeal is closed. You can open a ticket and reference the appeal number if you reaaaallly need to add something further

[mossy bear]

is there anyway we can get unbanned or only have a temp ban. or is this just a straight perma ban

[open grail]

Then you really messed up

[fierce lily]

Yippie volunteer to not be helpful take notes from seraphiel

Who’s not helpful either but consistently puts up with us

And responds with what he knows how to

[open grail]

Crazy is a fine chat moderator and he does his job just fine

[fierce lily]

get an admin

[mossy bear]

messed up by playing an hr of rust unknowingly with a hacker?????? thats what u call really messing up

[fierce lily]

Not our fault not our problem