support

[lusty badge]

thank you

[ocean thistle]

I don't see it

[lusty badge]

76561199049105783

[ocean thistle]

Thanks

[ocean thistle]

Please DM @lyric basalt with your steamid. They would like to have a chat with you.

[lusty badge]

so I have to wrote marzy my steamid?

[ocean thistle]

Correct.

[lusty badge]

ok thank you @ocean thistle I wrotw him +rep

[ocean thistle]

No problem. Please wait for their response

[empty plume]

BRO ITS a mf hackiong in sea main

check them out bro

[glass olive]

Hey, @empty plume

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

hacking banned?

[empty plume]

wait you baned them?

[deft wagon]

@fast mist

[fast mist]

Hi

[ocean thistle]

@deft wagon how can i help

[sick ore]

hello

any idea why i can't connect to rustoria us main?

i try to connect, and it just says disconnected after a few seconds

[deft wagon]

@ocean thistle HI

[sick ore]

i think it's just restarting

[ocean thistle]

Daily restart.

[full spear]

how long

[ocean thistle]

What server?

[full spear]

us main

[vale quest]

@ocean thistle The markers on my map have been bugged on EU Main for almost a month now. EU Main is the only server I've had that problem and I can't fix it. Basically there keeps popping up a marker that's called "auto-name" on my map, which I can't remove. It changes location as well it seems to take over my death marker after a while but because of this bug I cannot change color, icon or rename of any of my other markers. Is it possible to delete my player profile from the server data that might fix it.

[full spear]

i cant join

[ocean thistle]

5 or so more minutes

[ocean thistle]

Can you please make a ticket about this?

[vale quest]

Sure

[ocean thistle]

Thank you

[eternal cloud]

can any admin give me a answer about the server ? will you add the steam inventory value 15-20 dollar ? thanks

[ocean thistle]

Please keep an eye out on #announcements

[nocturne spoke]

hello, i have a problem with following the socials and linking, I have followed on youtube and twitch, but the site still says I have not

if anyone has a solution so i don't have take up others time with a ticket

twitch is working now but youtube stil isnt

[frozen sonnet]

hey are u able to make more than 1 ban appeal?

[ocean thistle]

If your appeal was denied then that decision is final.

[frozen sonnet]

what if it was for ban evading?

[ocean thistle]

Youtube has not worked for quite some time. It does not affect your points or kits

[ocean thistle]

No

[frozen sonnet]

well what if the 180 days is up?

[ocean thistle]

!steamid

[glass olive]

Hey, @frozen sonnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[frozen sonnet]

no no im js asking

[ocean thistle]

!rules you may review our rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[versed wadi]

is there anyway to contact an admin ASAP

[ocean thistle]

What's up

[versed wadi]

hi, can i chat in private?

[ocean thistle]

Does it have to do with reporting or appealing a ban?

[versed wadi]

it has to do with reporting

[ocean thistle]

Please create a ticket and/or F7 (if you haven't already)

[versed wadi]

i have already done that, but this is very urgent

[ocean thistle]

You will get a response once our investigation has concluded

[civic tulip]

bro im waiting on my appeal for 2 days

no way youre getting ahead

[versed wadi]

the problem is that im always reporting them and the admins take 4 hours to see the player and they go offline

the player has 200 hours

[ocean thistle]

29a217?

[versed wadi]

yeah exactly that one

[ocean thistle]

Your ticket was created 3 minutes ago. I ask for your patience as there are tickets ahead of yours.

[versed wadi]

and now i am about to get raided because i took all their ak kits

so now they decide as usual to spawn in their "best" player

[hexed nimbus]

sorry that the admins are only human and not robots Hai will take care of you dont worry

[versed wadi]

i dont think you understand the issue here. if theres a report system and it doesnt get used, whats the point of having it then?

in the end they always get banned but its a few days to late

[hexed nimbus]

it does as the get notified mate

[raven mist]

We are humans, not robots or eac

Cant expect your ticket to be reviewed within 3 minutes lol

[hexed nimbus]

damm 3 min allready you slacking today Shenz

[versed wadi]

yeah i understand that, but if i were to show you a screenshot of every ticket i have previously made. you will see that 90% was because the admins either checked one whole day too late or around 8 hours too late

and of course the hackers would go off by then

and i am always told to go and make a ticket....

[hexed nimbus]

take not admin positions and basicly all staff positions are volunteer basis the love the game hate the cheaters but it aint a 24/7 active paid position where you can demand/expect fast service the do it as fast as the can when the are avaliable some even look during the work breaks at there actual work if the got pc access so just be patient

[frozen sonnet]

i have a lil problem me personally got falsely ban from youre server for ban evading but the ban evading wasnt from me it came to my attention that one of relative that had my account got ban and tried using my account to play as a second option and also got my account ban and tried to get it appealed soo is there anyway i can get that fixed orr what.. i can send proof or whatever u need please lmk

[versed wadi]

i am not DEMANDING anything form anyone. i know already how it must suck to try and get every hacker on every server banned but its just this once that its pretty obvious that the guy is using hacks.

[ocean thistle]

!steamid

[glass olive]

Hey, @frozen sonnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

Well the person to complain to is him as it’s your account your responsibility to keep it safe

[frozen sonnet]

76561199825299660

[frozen sonnet]

yeah ik im not fw him no more

[ocean thistle]

I understand, thank you for your ticket. You will get a response once our investigation has concluded. I can assure you. Thank you for your patience in advance. I can't disclose more

[ocean thistle]

What's your other accounts?

[versed wadi]

no worries, but thanks for the quick reponse.

[hexed nimbus]

Atm it’s insane hope the next upcoming premium server settings will block a lot of them so just bare with them as the hate it just as much as you do

[frozen sonnet]

just this one 76561199381904452 this is on my personal pc

[versed wadi]

you have no idea how much of a smart idea this is from facepunch 🙏

[frozen sonnet]

the first one is my main and the second is my alt

[ocean thistle]

I can only help you if you're being honest with me. You are being dishonest. Let me know when you truly want assistance. Thank you.

[frozen sonnet]

i can send screen shoots

would u like one?

[ocean thistle]

You may provide me all your accounts in DMs

Only then I will continue this conversation

[empty plume]

bro please fix roofcmapers and 10 mans bro litteral 10 man roofcmaping for 1 day and they go down naked to take our loot and we go insdie their compound ofr pvp

cmon man

[ocean thistle]

Hello, roof camping and 10mans are part of the game

[empty plume]

yeah bro ik but im a dou and this is insane i just want like team limit yk

[ocean thistle]

We have a 5x solo/duo/trio

[empty plume]

no players man

[long wren]

and small server

[empty plume]

wait does it have sea?

[long wren]

sea server?

[ocean thistle]

For SEA, we have a Main and Long.

[empty plume]

wait what im asking for is like asea server like dou trio

[ocean thistle]

There are probably some out there, but we do not host them at this time.

[empty plume]

okay okay peace✌️

[ocean thistle]

[hybrid bane]

can someone please help me

[sturdy terrace]

What's the matter?

[hybrid bane]

can you please come in to the waiting room ???

[sturdy terrace]

No. Please state your problem here.

[hybrid bane]

ahh oke i am getting discoknnected every time i go on the server and the reason is hacking what should i do and why is standing hacking ?

[sturdy terrace]

!appeal If it says "Hacking" then you can start with creating an appeal. Maybe an admin will check out #support eventually and will check your message out. Otherwise you will have to wait for an admin to respond to your appeal.

[glass olive]

Hey, @hybrid bane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid bane]

!appeal

[glass olive]

Hey, @hybrid bane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid bane]

where should be standing hacking =

?

[sturdy terrace]

I meant when you get disconnected, if it says anything with "hacking" then create an appeal. 🙂

[hexed nimbus]

click the blue line in the message and appeal on the website mate

[hybrid bane]

ah oke but idk why i am banned #

yeah i did

[hexed nimbus]

hacking you said that yourself what it said in the disconnect message

[hybrid bane]

but i didnt do anything like hacking

[sturdy terrace]

Alright if you say so. That's what you need to prove to an admin when they respond to your appeal ticket. An admin should respond to your ticket in 1 - 3 business days.

[hybrid bane]

okok tx

[civic tulip]

my appeal hasnt been checked for 2 days...

[ocean thistle]

Hold on

You should get a response soon :)

(forgot a few words)

[civic tulip]

alright alright 🙂 Thanks!

[ocean thistle]

;)

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[civic tulip]

Thank you very much! Im just curious...how did I get banned for Cheating? I was on after wipe for like 2 minutes and the only thing I did was kill sb with a bow

[ocean thistle]

I believe you were temporarily banned by EAC.

[civic tulip]

Hm okay, but do you know how that can happen? Because I really don't know what I did wrong. Didn't even talk ingame or anything like that

[ocean thistle]

Unfortunately I do not, I am not EAC :(

[civic tulip]

😄

kk

Well, Thanks again and have a nice rest of the weekend!

[ocean thistle]

You too!

[ocean thistle]

Hey, what's your steam id?

[hybrid bane]

76561199659380693

[ocean thistle]

I'm going to send you a DM

[hybrid bane]

okok thank you verry much

[mellow peak]

Is it possible to play from a standing branch during a global wipe?

[sturdy terrace]

Yes. After force wipe you can play on staging branch. Of course only until staging branch gets a new patch.

[mellow peak]

does the standing branch get updated earlier than the normal rust client?

[sturdy terrace]

Yeah, since its made to be a test client for upcoming updates, it gets updated more frequently compared to the main client.

[mellow peak]

thx

[wicked sigil]

how do i report someone and when they get banned i get there codes and base spot

[sturdy terrace]

!report You can report someone through F7 ingame or the link underneath. You will not get the cheaters codes or base spot, sorry.

[glass olive]

Hey, @wicked sigil

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hexed nimbus]

It’s 2 separate branches so the update will not work on main branch so you have to wait till the release it on steam

[ocean thistle]

thanks

[carmine moon]

CHEATER ON MAIN

[glass olive]

Hey, @carmine moon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sturdy terrace]

Please create a report ticket instead of calling cheaters out on the discord, since they can also read this chat.

[carmine moon]

will you take a look

[sturdy terrace]

I can't take a look since I'm just a Chat moderator.

[carmine moon]

get someone too plssssss

[sturdy terrace]

Have you made a report ticket?

[carmine moon]

yes

[sturdy terrace]

Then an admin will respond as soon as one is available. I can't help any further sorry.

[carmine moon]

thank youuuuuu

there banned

[sturdy terrace]

Great!

[carmine moon]

w rustoria!!!!

that was beautiful

[near halo]

Hello, is there any way to discuss a appeal with the responsible administrator for your ban direct? Thanks, its been a month.

[sturdy terrace]

Did you create an appeal?

[near halo]

Yes, i did get an answer, but short and brief. That was a month ago, i would just like to get the reason.

[sturdy terrace]

If your appeal was closed then that decision is final. If they didn't give a reason then it is most likely going to stay that way.

[near halo]

Thank you for taking time to answer, i just dont understand why.

[elfin helm]

how do i explain to admins this team is making new accounts and cheat and kill everyone then dc before admins can take a look?

[molten temple]

where acnn i protest ban? im not cheater

[sturdy terrace]

I mean make a report ticket and say write this exact thing in the ticket.

[sturdy terrace]

!appeal

[glass olive]

Hey, @molten temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten temple]

in website, theres no reply.

i already made a ticket

[sturdy terrace]

It usually takes 1 - 3 business days for the admins to reply to an appeal.

[molten temple]

Your appeal has been denied. You are no longer able to add to the appeal.

umm...

[sturdy terrace]

If your appeal was denied then that decision is final.

[molten temple]

is there any chance to talk with?

what an unfair..
i really didnt use someof cheats.

[sturdy terrace]

No, sorry. As I just said, if your appeal was denied, then there is nothing more to do.

[frozen sonnet]

@sturdy terrace i have a lil problem me personally got falsely ban from youre server for ban evading but the ban evading wasnt from me it came to my attention that one of relative that had my account got ban and tried using my account to play as a second option and also got my account ban and tried to get it appealed soo is there anyway i can get that fixed orr what.. i can send proof or whatever u need please lmk

[sturdy terrace]

Is this your first time getting banned for ban evading?

[frozen sonnet]

mine yes

[sturdy terrace]

Then the ban is usually 7 days long.

[frozen sonnet]

what?

[sturdy terrace]

wait sorry

i misunderstood

If you've been banned for Ban evading and your ticket has been denied then that decision is final.

[frozen sonnet]

but the evading wasnt from me that what im tryna tell u it was from my cheating ass cousin

[frozen sonnet]

did u read it?

[sturdy terrace]

I understand that, but nonetheless it was your account that your cousin played on.

[frozen sonnet]

sooo i cant get it unban?

[sturdy terrace]

As i said earlier, if your appeal was denied then that decision from the admins is final.

[frozen sonnet]

mmk im kinda curious tho lets say some hacked someones acc and was cheating on it the person who own the account got it back and tried to appeal what happens ?

[minor temple]

If you send you steam ID i will have a look, Can't promise i can do anything though

[frozen sonnet]

yayay

76561199825299660

the only steamids ive ever had on my pc is 76561199381904452 and 76561199825299660

[lapis sable]

can i appeal ban i was playing with my friend and he didnt tell me he was cheating the thing is he was dying and stuff i had no idea

[minor temple]

I can see you've already discussed this with Hai and had an answer,

[sturdy terrace]

!appeal Please go ahead and create an appeal

[glass olive]

Hey, @lapis sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen sonnet]

kinda BUT she kept tryna say i had other steamids when i know noting of or about

[minor temple]

There's not really anything more to discuss on it sorry, You will have to play your rust elsewhere

You wanna change your profile picture? Then I can have a look for you

[frozen sonnet]

soo i have to be punished for someone else mistakes? pretty crazy

[minor temple]

Thank you, I will have a look now,

[lapis sable]

i did my appeal sorry guys next time i will defo do my own research

[minor temple]

If you wait 15 minutes or so you should be able to connect.

[lapis sable]

let me know plz kitty

[frozen sonnet]

@minor temple u cant look into the loggin or something or the ips?

[minor temple]

Your appeal will be looked into by your banning admin, It's not something I can sort for you sorry

[hexed nimbus]

then still its your account and you are responsible to keep it safe its just that simple and dont say its impossible because the tried mine many times over many years

[signal socket]

asny admins can help there is a cheater on the rtg ukn server

got clips

[hexed nimbus]

F7 report

[signal socket]

i have can u not even spectate him either to ban him like its ur server

[hexed nimbus]

rtg not realy staffed tbh just F7

[signal socket]

bruh

[uncut raven]

i need an admin

[placid grail]

i need an admin i am at waiting for support

[sturdy terrace]

What's the problem?

[uncut raven]

so there is this kid in us small that has aimtbot

[placid grail]

i am getting constantly kicked for cheating after killing 3 guys with a fricking slidge hammer

[wispy dirge]

What’s up

[hexed nimbus]

!report

[glass olive]

Hey, @uncut raven

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[uncut raven]

hes full cheating

[placid grail]

i keep joining and kicked i am at the rig i have a lot please help me fast if you can

disconnected for hacking it says

[wispy dirge]

!appeal please pop in an appeal so we can take a look

[glass olive]

Hey, @placid grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[placid grail]

in the site?

[hexed nimbus]

nah on paper and mail it in

[placid grail]

shut yo mouth

[wispy dirge]

Via the support site, yes 🙂

[uncut raven]

!report

[glass olive]

Hey, @uncut raven

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[placid grail]

i created it is it really gonna take some days?

i have the clip aswell

i am at the rig so is it all gone?

[wispy dirge]

I don’t think it’ll take too long

[placid grail]

i hope

@wispy dirge can i make a complaint about the admin banned me after getting unbanned

i think he admin abusing not gonna lie didnt even use a gun to kill them

[sturdy terrace]

Please head to #general for these types of messages.

[topaz violet]

need some support with a voice channel ban

[raven mist]

We’ll see how you behave and maybe it gets removed

[placid grail]

yo shenzy

[raven mist]

Elloo

[placid grail]

can you report admins?

or make complaints?

[raven mist]

Sure, to our staff managers @balmy cypress or @neat pumice

[placid grail]

alright thanks

[topaz violet]

doesnt work tried countless times

[raven mist]

?

[placid grail]

you be teasing too much horn chilll

[topaz violet]

the amount of abuse that ive witnessed by the admins is insane

[raven mist]

Horn, whatever happened to you is all yourself lmao

Admin abuse where? You getting muted was all your own fault

[topaz violet]

you muted me for ''2 years''

[raven mist]

Tried to constant push limits was all yourself.

[topaz violet]

didnt breake any rules tho

[raven mist]

Can also turn it back to perm

You did countless times and was constantly disrespectfull

[topaz violet]

nevermind ur all good admins never been abused misstyped i think

so shenzy hows ur day going?

[topaz violet]

i just wanna talk with my friend jenx 🙂

[placid grail]

@raven mist

can you help me in the dms please

[azure ermine]

i have been false banned

[shrewd folio]

Hi Admin, is it possible to find a ban history

[azure ermine]

i am 95% sure due to my vpn but i am unsure

[minor temple]

We do not publicly share our ban info

[minor temple]

!steamid

[glass olive]

Hey, @azure ermine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[placid grail]

@minor temple could you check dms please

[azure ermine]

i have already posted my steam id and submitted an appeal on the website like 2 days ago

[topaz violet]

u can find ur own ban history if u go https://rustoria.co/support/appeals and look at ur ban appeals

[shrewd folio]

as in players who just got banned on the server

[placid grail]

i need an admin

[shrewd folio]

or is that classified?

[topaz violet]

classified

[shrewd folio]

okay thank you

[azure ermine]

you cant publically see who they have banned, idk if you still can but you can check thier individual accounts for game bans

i think

[shrewd folio]

game bans and server bans are different

[minor temple]

Okay, you appeal will be replied to as soon as it can be. Standard response times are 1-3 working days

[placid grail]

l kitty can you help me please

[topaz violet]

shenzy look im behaving

[azure ermine]

i appreciate it kitty, W mod

[minor temple]

I help with your situation sorry

[placid grail]

can you check dms please

i cant tell it to you through here

[minor temple]

If your appeal has been denied that decision is final there's nothing else i can do for you sorry

[placid grail]

i am telling yall i have clips

litreally all the kills all the gameplay are you guys just not giving damn about your players

[minor temple]

Did you include those clips in your appeal?

[placid grail]

i cant

there is no way to put them inside the site

[minor temple]

If you want to DM me the clips i will have a look when i have time

[placid grail]

i did

already

[lofty minnow]

Can help 1guy cheating so bad...

[sturdy terrace]

!report

[glass olive]

Hey, @lofty minnow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lofty minnow]

already did in game report. not banned..

[sturdy terrace]

Then an admin should check out your report as soon as they're available. Thank you for your patience

[lofty minnow]

Cant play this game.. blud nonstop cheating

SED - 76561199059505245

[undone moat]

yo i need a admin now on us main theres a ban evader right outside mt base getting a dude to doorcamp should i report this on the website or discord

[sturdy terrace]

!report Make a report on the website please 🙂

[glass olive]

Hey, @undone moat

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[undone moat]

Thank you very much stormz for helping me I will be making a report thanks to you. Have a great day.

[sturdy terrace]

You too

[lofty minnow]

Ban this guy please, SED - 76561199059505245. EU MAIN, BLUD CHEATING NON STOP, how can i play game and have some fun, when this shit shooting nailgun 100m, instant 10 hs

[rugged prism]

pls help

[cinder zealot]

!report

[glass olive]

Hey, @lofty minnow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rugged prism]

a cheater in my base rn

[bright lodge]

<@&274971100184576010> ban fast 76561199674538552

[rugged prism]

hes despawning

[bright lodge]

cheater despawning

[glass olive]

Hey, @bright lodge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[bright lodge]

I ALREADY DID THAT

[lofty minnow]

Admins dont give a shit about it lmao how fun...

[bright lodge]

XD

[lofty minnow]

Main getting rapped by cheaters who cares?

[bright lodge]

no problem in force i will move

[rugged prism]

76561199674538552

[bright lodge]

yes

[stoic elm]

hi hows it going everytime i load in server it kicks me for hacking ?

[bright lodge]

please if you are in main f7 76561199674538552

this man is embarrasing

[rugged prism]

thx rustoria for banning

[bright lodge]

thx

[opal current]

<@&274980199668645888> <@&274971100184576010> i need help

[ivory perch]

What do you need help with?

[opal current]

do*

[long wren]

?

[sturdy terrace]

That's @long wren

[opal current]

your not funny

[long wren]

@opal current ?

or just trolling

[cinder zealot]

!report

[glass olive]

Hey, @lofty minnow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[opal current]

im banned

come to discord

[cinder zealot]

If you want to report someone, do this, we can’t respond and ban cheaters fast if you don’t report them.

[opal current]

@long wren

[long wren]

Who told you to come?

[opal current]

it just says "Disconnected: Come to Discord - "

[opal current]

yea like that

[long wren]

please connect again

[long wren]

need to know the name of the admin

[opal current]

wym

i cant see

it just says "come to discord gg/rustoria -"

[opal current]

theres nothing there for me

[long wren]

Is there no indication after that?

[opal current]

no

[long wren]

!steamid

[glass olive]

Hey, @opal current

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[opal current]

7656119978654546

[long wren]

i forward your message

[opal current]

ty

@long wren anything yet?

[long wren]

If an admin is around, will respond.

[opal current]

am i getting unban

<@&274971100184576010>

[minor temple]

Are you sure that Steam ID is correct?

[opal current]

yes

[long wren]

Bri

bro that my account

LMAO

[minor temple]

Can you connect here please connect rtg.rustoria.uk

[opal current]

yes let me open rust

i connect

@minor temple

[long wren]

got disconnected?

[opal current]

yes

[minor temple]

This is not correct then

Can you send your profile link please

[opal current]

i did

[minor temple]

What's your name in game

[opal current]

Arctic

[minor temple]

Your Gamebanned, you will need to appeal that with EAC

[opal current]

what does that mean

[long wren]

this my costom URL 😅

[opal current]

shit

[opal current]

who is eac

[minor temple]

It means the game publisher has banned you

[opal current]

ubisoft banned me?

[minor temple]

EAC is Easy anti Cheat the company Rust uses to ban cheaters

[opal current]

yes but who is it

[long wren]

https://www.easy.ac/en-US/support/contact/appeal

[opal current]

nice ip logger

im not stupid

[long wren]

https://www.easy.ac/en-US/support/contact/appeal please make an appeal on the eac website

[opal current]

join vc and show me you clicking on it

[long wren]

lmao

[minor temple]

You don't have to click on it, you can find it yourself on google. Good luck with your appeal

[long wren]

It's not a scam website

[opal current]

"sign in through steam"

yea right

im not stupid

[long wren]

did you make appeals?

[opal current]

yes but i still cant join

[long wren]

please wait until we hear back from you regarding your appeal.

[opal current]

can i join vc with admin

pineapple

[long wren]

Why do you need a admin

[opal current]

i have question

<@&274971100184576010>

[minor temple]

you dont need to keep pinging us

but you can ask a question yes

[opal current]

can we join vc

i have question

[minor temple]

No i cannot vc rn sorry

[long wren]

Ask your question here

[iron lion]

L kitty i just got kicked and it said to come to discord

thats what my team mate said

[minor temple]

#368790610783764480 If you join here i will be there in a minute

[iron lion]

in there

[somber gorge]

im in support

[glass wadi]

10x us rustoria down?

[somber gorge]

i need suppor

t

[lost basalt]

blatant cheater US small 76561199817896294 https://steamcommunity.com/id/fastlol123 60 real hours

[long wren]

!TICKET

[glass olive]

Hey, @lost basalt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[somber gorge]

bro everytime i call out a hacker yall dont dop anything

theres a flippin 6 man that all toggling cheats off and on

but yall just cant do anything about

it

@glass olive

[long wren]

!TICKET

[glass olive]

Hey, @somber gorge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vernal cypress]

hey
i want to appeal for a false ban 7 months ago
i cant appeal on ur website because its not letting me do it

it says that i apealed before, i apealed 7 months ago when i got the banned

im still banned on the server even after 7 months!!!

[shy remnant]

Was the previous appeal closed ?

[vernal cypress]

yes

7 months ago

[shy remnant]

What was the answer to it ?

[vernal cypress]

denied

[shy remnant]

Then it’s denied

[vernal cypress]

now i have been playing rust for the past 7 months since i got banned on ur server

if i was cheating i should be game banned

[shy remnant]

That’s a thing, but if your appeal is denied then it’s permanent

[vernal cypress]

please stop relook at my case again

[vernal cypress]

but im not a cheater!

[shy remnant]

Being game banned or not does not confirm the ban

We do not ban without evidences

[vernal cypress]

dude its been 7 months

[shy remnant]

I understand, but if your appeal got denied I’m sorry but it’s a permanent decision

[vernal cypress]

ur only evidences that day was ( i killed 11 man on large rig as a solo )

[shy remnant]

We don’t ban off stats ..

[vernal cypress]

i literly got banned for that

[shy remnant]

When I talk about evidences it’s actual evidences

[shy remnant]

You can’t know that

[vernal cypress]

ok not my point for now
i want to get unbanned

[shy remnant]

You’re guessing it’s because of this but trust me it won’t be just because you killed 11 players on an oil rig. There is way more in our investigations

[vernal cypress]

cuz my ban is a false ban

[shy remnant]

I’m sorry but it’s not possible

Appeal denied is a permanent decision

[vernal cypress]

damn what a joke

i will come back after months

[shy remnant]

Sure if you want

[vernal cypress]

and remind u that im not a cheater

with the same and only account im banned on ur servers

[shy remnant]

No problem, but that won’t change the fact that you are banned Rustoria and that will remain I’m afraid

[long wren]

I don't think you understand, so there's no need to come back again.

[vernal cypress]

ok

i wanna know the evidences that got me banned

[shy remnant]

I know hundreds of accounts that are actually cheating (rage hackers) that never got game banned

Being game banned or not doesn’t prove anything unfortunately

[long wren]

#support message

[shy remnant]

We do not show evidences to players

[vernal cypress]

i never cheated, i hate cheaters and cheating

[shy remnant]

Is your ban reason actually « Hacking » ?

[vernal cypress]

im not tryting to be rude or something but,

that day i contact support on ur website and all i can say L support

i was trying to tell them that i have records

all wipe for that day

[shy remnant]

Unfortunately we can’t relay on records as well, everything can be well hidden

[vernal cypress]

in the records it was showing my teammate on computer station giving me info for large rig

and everything was shown in the vids

[shy remnant]

Was your ban actually « Hacking »?

[vernal cypress]

yes

[shy remnant]

!steamid

[glass olive]

Hey, @vernal cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vernal cypress]

76561199687623443

here it is

[shy remnant]

I’m forwarding your message to the banning admin, but that’s all I can do

They will contact you only if they need to

[vernal cypress]

very appreciated sir

i hope i can talk to one of them to understand why i got banned

and i dont mind share my pc with them and they can hand check everything

[long wren]

we do not do pc check

[vernal cypress]

its fine, at least let a good admin look at my case again

[true phoenix]

xpiwel, i got contacted by a rustoria admin and they told me to dm the admin berch. i have no idea what that is

[long wren]

Because it's meaningless

[long wren]

come to discord?

[true phoenix]

can anyone help with this

[shy remnant]

@thorny dune

Send them your Steam ID in DM

And wait for a response

[true phoenix]

thank you

[glass wadi]

@shy remnant whens 10x us gonna be up

[shy remnant]

No idea, let me look

No ETA at the moment I’m sorry, we are waiting as well

[true phoenix]

xpiwel do you know when it will get looked at?

[shy remnant]

Whenever Berch is available

[true phoenix]

ok thhank you

[gloomy junco]

Hey so how do i know if i get unbanned?

[woeful merlin]

@shy remnant we have a full cheating in Br main full fly on the sky

[glass olive]

Hey, @woeful merlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful merlin]

i make a ticket but i took so long to respond hes full aimhack

[long wren]

The appeal is approved, or you can try to connect the server

[cosmic nymph]

ban 76561199002367583 on eu medium jeez man

[gloomy junco]

thanks bro!!!

🫡

[bleak marlin]

bro

[frigid vessel]

/appeal

[glass olive]

Hey, @frigid vessel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @quasi sage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber nacelle]

it said my appeal was denied but it gave me no reason why

after ive waited 8 days

[amber nacelle]

My appeal was denied but didn’t give any reason

[vast flame]

Hello any admin online?

my friend was banned for playing with hacker and his timer should be up but when he tries connecting it says this "Disconnected: Playing with hacker"

He had a timer before and now it's gone and can't connect

His account is 76561199112905319

if you can help me check for him that would be appreciated

<@&274971100184576010>

[long wren]

Tell your friend to make an appeal

[vast flame]

He cannot make an appeal, he had already appealed once to try and get the ban lifted last week. Now he waited out the temp ban and the timer is gone and he still can't get into the server.

US Medium

[long wren]

The admin has proof, but admin don't tell the player exactly why

[long wren]

I think it's a spam connect issue. Turn off the game and try again in 30 minutes

[vast flame]

Okay, I can tell him to try again but he said hes been closing steam and restarting his PC for the last hour and it's not updating anything at all.

[near halo]

when does sea long map voting start

[long wren]

I think it will start around next monday

[near halo]

ok

[amber adder]

/report

[glass olive]

Hey, @amber adder

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[amber adder]

teen romance someone spectate

hes cheating on rus main us

insantly doubled me from behind a barracade

[long wren]

please make an ticket

[amber adder]

made an f7

[long wren]

[amber nacelle]

Proof of what

The appeal was just closed no reason why or what happen after waiting such a long time

[long wren]

#support message

[amber nacelle]

What is this?

[long wren]

The reason the appeal was denied is simple: the admin had 100% proof.

[amber nacelle]

Proof of what

That’s what I’m not being told of proof of what

[long wren]

The reason admin don't tell you the exact reason is to prevent it from being abused in the future. There are other reasons too.

[misty iris]

I sent in an appeal for a hacking ban from 34 months ago, I don't have any leaderboard data and I don't think I have played on this server before

[amber nacelle]

I was never told the reason why I was banned

It just said discord luke

That’s why I’m confused on what I am being accused of

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @misty iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber nacelle]

I was never told the reason why I was banned from the server just said discord Luke

[amber nacelle]

What am I being accused off cuz again all it said was discord Luke

[long wren]

You said the appeal was denied

[amber nacelle]

Yes

But all it said was discord Luke when I was banned

[amber nacelle]

A admin never said anything in the appeal not a single message

[long wren]

Haven't you talked to Luke?

[amber nacelle]

Nope lol

[amber nacelle]

Still haven’t after 10 days

[amber nacelle]

That’s why I was confused I never got a message back or anything

[long wren]

Did you send him a dm?

[amber nacelle]

Yes many

[amber nacelle]

Never replied 10 days later

[amber nacelle]

Only closed my appeal with no reason

[long wren]

Do you remember when your appeal was denied?

[amber nacelle]

Yes today

[amber nacelle]

It was suspended then it was reopened today then denied with no messages or anything

[long wren]

Oh, then I guess you don't need to talk to Luke.

[amber nacelle]

Huh wym

I never got a message back from any admin or Luke

[long wren]

If you reconnect to the server, there will be a reason.

[amber nacelle]

But when I was banned it said I needed to speak to Luke and it never happened

Let me try hold on

[amber nacelle]

Nope just says discord Luke

[long wren]

!steamid

[glass olive]

Hey, @amber nacelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[amber nacelle]

76561199277669445

[long wren]

i forward msg

[amber nacelle]

alright pls do cuz force wipe is soon

Been 10 days already

[long wren]

Unfortunately, your wont be unbanned

[amber nacelle]

Wait why

[amber nacelle]

?

[long wren]

I don't know why, but the admin knows

[amber nacelle]

Huh

Can I be told why like what

[amber nacelle]

Can he dm me or something

[amber nacelle]

So let me get this straight im banned but was never given a reason why i was banned and now im not gonna get the reason why im not being unbanned

[long wren]

Sorry I feel like there's nothing I can do anymore

[amber nacelle]

Can you guys explain

Your not giving me reasons for anything

[amber nacelle]

I can dm u if u want and u can explain it there

[amber nacelle]

Can I join waiting for support

[runic marlin]

He’s a chatmod, he’s told you what he can. Your ban will remain

[amber nacelle]

Can I be given a reason

[amber nacelle]

I was never given a reason in the first place why I even was banned

[amber nacelle]

Didn’t know he was a chatmod can I speak to a higher up then

[runic marlin]

That would be me, I’ll doublecheck something and get back to you in a bit

[amber nacelle]

Thank you very much

[tribal merlin]

us main down

[acoustic gull]

g

[formal helm]

us main down

[weak pine]

yep

[long wren]

I forward msg thank you

[tribal merlin]

back up

[reef heron]

us main down

[timid hollow]

US main still down

[thick basalt]

UP LIKE MY WINER

[thorny dune]

US Main is booting, almost done

[blazing canopy]

Why is my rustoria points decaying? and i dont even use anything?

[near halo]

what time map voting start

[long wren]

which serveR?

[near halo]

Sea long

[long wren]

I think it will start in 1-2 days

[near halo]

Hmm sus

[sturdy terrace]

Check out #server-info and find the server you want to play.

[heavy elbow]

how do i check which map has won or has the highest votes now. because i am not eligible for map voting.

[long wren]

If you don't have the right to vote, you can't see it.

[hexed nimbus]

in that case you can check it on the server once you join

[near halo]

I know what server I want to play I just want to know when the map voting starts for sea long

[hexed nimbus]

#map-vote-roles get it and you get notifications its just that easy

[sturdy terrace]

Head to https://rustoria.co/maps

[long wren]

The website says it starts 4 days before the wipe, but we won't be able to see the exact time until later.

[hexed nimbus]

if he gets the role he will get notified

!report and do not call them out in public as the can also see this

[glass olive]

Hey, @exotic violet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[split terrace]

!report

[glass olive]

Hey, @split terrace

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wet plover]

Hi , I have a problem, whe connecting ( time out all servers ) what the problem ?

[long wren]

!gamefile

[glass olive]

Hey, @wet plover

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[long wren]

Could you please try it like this clip?

I don't really know the cause of the time out issue.

[sturdy belfry]

Perspective, people don't know where it is, aiming at my head three times, he locked my head in the port and hit me, and I was killed before I leaked out of the bunker.

His steam information is a privacy setting. I can't see his data and kd. It's in the us main server.

@thorny dune

[thorny dune]

Please open a ticket https://rustoria.co/support and we will take a look as soon as possible

[sturdy belfry]

okay

[tranquil anvil]

hello

[sturdy belfry]

Has appealed.

[thorny dune]

Hello, please open a ticket and we will take a look https://rustoria.co/support

[acoustic citrus]

can a staff get me in?

[primal timber]

Where do I report on Cheater?

Except for f11

[hexed nimbus]

!report and its a F7 not F11

[glass olive]

Hey, @primal timber

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[primal timber]

THX

[maiden prism]

#f25e08 esp

[sour notch]

cheater on my roof rustoria . co 2x vanlina scaled up my roof please get banned

[glass olive]

Hey, @sour notch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dreamy jackal]

Hello mıster support we have a cheater on rustoria EU Long. He one clipped 4 people on the air ballon from 264.2 metre. I got 3 bullets while I was wounded as well

[remote kelp]

hi

i need support

:]

[dreamy jackal]

Thank you mister support. The cute one has been brought to justice

[thorny dune]

Hey there, what can we help you with?

[remote kelp]

can you come to voice chanel pls

i think my friend get banned

@thorny dune

[thorny dune]

Cant jump into voice at this moment in time but appeals aren't handled over Discord anyway, if your friend is banned they can submit an appeal on our website https://rustoria.co/support/appeals.

[remote kelp]

please come to the voice channel i don't understand

can you come to see his problom

@thorny dune

[signal agate]

approximately how long should I wait for a response to the appeal?

[surreal eagle]

!appeal

[glass olive]

Hey, @surreal eagle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi sage]

I was banned for playing with hacker and when i go to make the appeal it says ban not found this ban happened yesterday

[long wren]

!steamid

[glass olive]

Hey, @quasi sage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[long wren]

If you post your steamid, I will forward it to the admin

[fickle glen]

Ticket #b9a98c, fast please full cheat

[long wren]

tickets are processed in the order they are received so please be patient

[quasi sage]

nawh thats not me

[long wren]

🙂

[grizzled valve]

did rustoria eu long have 5 min for rejoin without queue?

[long wren]

Nope we dont have grace period

[fickle glen]

Banned, thanks!

[eternal oriole]

When map voting on eu long will be available?

[long wren]

wipe starts 4 days ago

[inner iron]

yo

I had so I could refound my VIP but the channel that I had to click in I believe is gone

What do I do?

[raven mist]

You mean the #payment-support ticket?

[inner iron]

yessir

[raven mist]

Did you receive a transscript in dms?

[inner iron]

Well Luke wrote in channel to me and then there was some stuff I had to do in that channel, like press some link or smt, but I had no time at the time so I waited and now today I can't see it

[raven mist]

It was probably closed and you shouldve received a transcript in your dms

If you havent, make a new ticket in #payment-support

[inner iron]

Like idk im so stupid

sry I see it now

[raven mist]

No worries

[lean portal]

/appeal

[glass olive]

Hey, @lean portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn merlin]

Admin, players named DC and HIMES in the EU main server are cheaters. We want you to look into it urgently. They watched our house and entered our house after we left. We want them to be banned urgently.

[sturdy terrace]

!report Please go ahead and create a report ticket, and an admin should respond as soon as they're available

[glass olive]

Hey, @solemn merlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[clever sparrow]

how do i see someone's steam id

[sturdy terrace]

!steamid

[glass olive]

Hey, @clever sparrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[nocturne juniper]

Is it possible to see the names of all my recent kills?

[sturdy terrace]

Sorry wrong one. https://steamid.uk/
Head to this website and put the persons steam profile link in the search bar

[nocturne juniper]

Also, is it possible to toggle clan tags in chat?

[toxic storm]

HI can somw1 help real qick]

[amber nacelle]

Anything

[light summit]

Hello. How can we help you?

[copper jetty]

/report

[glass olive]

Hey, @copper jetty

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rough vector]

what is the max team size on eu medium please

[sturdy terrace]

The team ui limit is 12 on EU medium, but there is no team limit.

[rough vector]

thank u

[frigid vessel]

how do i check how long a ban is?

[civic hamlet]

I belive mate you have to open a support ticket with your Steam ID to get info on your ban duration.

Also, if there system is working you can go to https://rustoria.co/support/tickets and submit a ticket there. They respond farely quickly.

@balmy cypress I have questions about the application?

[prisma herald]

!ticket

[glass olive]

Hey, @prisma herald

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[old solstice]

нужна помощь

есть кто из админов русский

[amber nacelle]

Can I speak to a higher up pls about my appeal

[old solstice]

disconnected hacking

the problem is that I've been playing on the server for two days for cheats, although all my life without cheats I don't understand what's going on, maybe because of the high ping

[civic hamlet]

@ashen grotto Has been spamming some youtube link in both #looking-for-group and #feedback-suggestions .

now #rtg-ukn

<@&274980199668645888>

[brittle scarab]

#support

[civic hamlet]

?

[thick musk]

where do i report cheaters ?

[civic hamlet]

!ticket @thick musk

[glass olive]

Hey, @civic hamlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thick musk]

so i just f7 and wait ?

[civic hamlet]

Yes, If you would like to you can upload evidence in your ticket on there website.

[amber oxide]

76561199652528395 nickname. played to rustoria eu small (he cheater)

[lyric basalt]

banned

[lilac swallow]

<@&874995535881326632>

[modest blade]

@lilac swallow make a ticket.

Report them

[glass olive]

Hey, @modest blade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lilac swallow]

i have no idea who to make a ticket bro im new

i have report all them and from game to

[modest blade]

Thats alright, you can use the f7 button ingame to report a player ingame

Never mention a cheaters name or id

[lilac swallow]

ok i did that one i report them in game and i thinki i finishet and the ticket if im not ronge

i have and video but it is to long around 3h so i eill need to crop it just the moment

[runic flare]

i belive i got false banned

[civic hamlet]

@runic flare !ticket

!ticket

[glass olive]

Hey, @civic hamlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic flare]

ok ty i did

[odd python]

When is Mondays eu tomorrow?

[civic hamlet]

Can you elaberate?

[civic hamlet]

#server-info This will show you wipe times mate.

[lyric basalt]

!steamid

[glass olive]

Hey, @runic flare

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[craggy sage]

Fade just shot me through an armored car full hp 3 body 1 headshot, pretty sure this guys cheating US MAIN...

[civic hamlet]

F7 report mate, the admins will be able to check him out.

!ticket

[glass olive]

Hey, @civic hamlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[odd python]

Why is Bradly in Radtown in Mondays Eu?
Is that normal in rustoria?
(I never play this server)

[frigid vessel]

brad roams at the last day of wipe its normal

[shy remnant]

Not wipe

Force wipe 🙂

[frigid vessel]

oh

[novel shoal]

<@&274971100184576010> i want to see proof that i cheat

[civic hamlet]

@novel shoal

[shy remnant]

We do not show off proofs to players

For obvious reasons

[shy remnant]

How can we help you ?

[novel shoal]

ye?

[novel shoal]

what is the reason

i got banned for hacking when i dont cheat

[civic hamlet]

was gonna say what @shy remnant said.

[shy remnant]

Why would we show how we actually catch people ?

[civic hamlet]

i was looking to ask questions about the application

[runic flare]

can i type u my id

[shy remnant]

Applications for ?

[runic flare]

76561199533305942

[shy remnant]

Seems like Marzy already fixed it

You should be able to reconnect already

[civic hamlet]

Staff application? do you have other applications?

[shy remnant]

Just needed to be sure about what you were talking about

Tell me more, how can I help

[novel shoal]

@shy remnant i just would like to know i mean there could be different reasons like aimboting, speedhacking, wallhacks

[shy remnant]

I can not share informations about a ban

You need to fill out an appeal, but bans information/details won't be given out

[novel shoal]

i did

[civic hamlet]

im looking to talk with someone about the positions. and to get some more detail.

[amber nacelle]

@runic marlin were u able to find out anything?

[novel shoal]

im pretty sure i got banned for having low hours but playing better then certain people that i think i cheat

and then they call you guys to look at my gameplay and then u ban me for no reason

[shy remnant]

You can apply to Chat Moderator in #staff-applications, if you had previous admin experience you can apply to Trial Administrator in the same channel

Pretty much everything is detailed in this channel 🙂

[shy remnant]

We don't ban off an account hours

Wait for your appeal to be answered please 🙂

[novel shoal]

then theres no reason for the ban man, if i was a cheater i wouldnt be dying

my kd is almost 1

normal kd

[shy remnant]

Cheaters are clearly dying, that's not an argument

Wait for your appeal to be answered please

[novel shoal]

its just crazy but sure ty for the help

[shy remnant]

This debate will not be useful for your appeal / the situation I'm afraid

We don't ban unless we are 100% certain of what we are actually doing

And we don't ban because you have low hours

[novel shoal]

can i know at least who banned me ?

[ocean thistle]

No, but you can talk to your admin in the appeal. It functions like a DM :)

[last apex]

the ticket got closed 🙂

[ocean thistle]

Are you Alosha?

[novel shoal]

i cant i send them 1 dm and he texted me back and i cant send him more

[last apex]

im his friend

[novel shoal]

its just crazy 4k hours on ur server and i get banned for hacking )

[ocean thistle]

Please mind your ban.

[magic owl]

are the no bp wipe servers wiping bps this force cus of the tech tree upate or no ?

[ocean thistle]

What account do you have 4k hours on?

[last apex]

i got banned because of him bruh

[ocean thistle]

Then submit an appeal.

[civic hamlet]

lol

[magic owl]

are the no bp wipe servers wiping bps this force cus of the tech tree upate or no ?

[novel shoal]

my main 1 but it got hacked so i had to buy another 1

i did recover it but it was to late already bought rust on this acc

[ocean thistle]

Well, sadly your appeal got denied. You are no longer welcome to play on Rustoria. We wish you the best of luck elsewhere.

[civic hamlet]

👏

[novel shoal]

crazy

[ocean thistle]

Like our Mondays?

[magic owl]

yes

[last apex]

so i got banned because of a guy that aint cheating??

[shy remnant]

!appeal

[glass olive]

Hey, @last apex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

I don't think so as our Mondays never wipe BP.

[magic owl]

alr

[civic hamlet]

👍

[magic owl]

ty

[ocean thistle]

No problem!

[last apex]

what will that help with?

oh ur friend is cheating we cant give more info

wow thats so fkin helpful

[shy remnant]

I do not know, probably nothing assuming your friends appeal is already denied. But this is the only place to "contest" a ban

[last apex]

how can i contest it?

if yall dont wanna help

[shy remnant]

By making an appeal

[last apex]

acting like bitches

[amber nacelle]

Can I get your help

[civic hamlet]

On the Rules Mate

Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[sharp moth]

I need help

[shy remnant]

Alright, if you can't be respectful, I'll wish you a pleasant day and please head to #general

[shy remnant]

Yes ?

[shy remnant]

What do you need help with ?

[amber nacelle]

My appeal was denied but was never given a reason why I was banned it just said discord Luke and then my appeal was denied but also was never given a reason

[last apex]

okok sorry sorry

[amber nacelle]

An admin called trashy said he would look into it but it’s been 12 hours and I still got nothing

[sharp moth]

i think a cheater looted all my loot through the wall on eu small

[shy remnant]

I'm sorry but the appeal is the only way to "appeal" a ban. If you appeal is denied, it means you can no longer play on Rustoria and this is a permeant decision

[last apex]

cheater?

[shy remnant]

#general

[civic hamlet]

!ticket

[glass olive]

Hey, @civic hamlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shy remnant]

Have you sent Trashy a DM ?

With your Steam ID ?

[amber nacelle]

But I was never given a reason why I was banned it just said discord Luke and I’ve waiting 10 days just to never get a reply back from the admins and for it to be just denied

[amber nacelle]

Yes

[last apex]

xPiwel, what can i do to possibly unban myself?

[amber nacelle]

The ban said to talk to luke and it’s been 10 days sent many dms and never got any respond back from anyone

[sharp moth]

i think a cheater looted all my loot through the wall on eu small

[amber nacelle]

Not even on my appeal a admin respond

[civic hamlet]

Nothing

[shy remnant]

Playing with acker bans are temp bans

[shy remnant]

Usually 7 days only

[last apex]

not talking to u mate

[shy remnant]

Try to connect on a rustoria server, it'll tell you how much time your ban will last for

[last apex]

it doesnt tell, it just told that i got banned

[shy remnant]

!steamid

[glass olive]

Hey, @last apex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tired yacht]

wassup fuckers , i have a problem that my friend was acused of chating and i was banned from the server to why ?

[shy remnant]

#rules for your kind words

!appeal @tired yacht

[glass olive]

Hey, @tired yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

^for your ban

[tired yacht]

vai po caralho

[shy remnant]

Or your team mate's ban

[civic hamlet]

🤣

[last apex]

here u go bae 76561199525636279

[shy remnant]

Ok mate, #general now

[civic hamlet]

[tired yacht]

nah i dont feel like

[shy remnant]

<t:1741561860:F> < This is the exact date and time of your unban (shown in your local time)

[amber nacelle]

What should I do cuz I never got a response on my appeal or ban just said discord Luke but Luke has never reached out back to me or anything can you look into it

[tired yacht]

oh ok , but i wanna know why i got b anned

[shy remnant]

Wait let me try with other words

Make an appeal

[last apex]

Oh nice, but whats the fun without my team8 😦

[shy remnant]

#rules take a break

[shy remnant]

If your appeal is denied, there is nothing I can do mate I'm sorry

[amber nacelle]

It was denied but no reason was given why

There was no reason even when I was banned

All it said was discord Luke then an admin told me I need to speak with him

But he’s been MIA for the past 2 weeks

[last apex]

i mean he had an account with 4k+ hours and got the account stolen and hacked on and because of that he had to create another one

[amber nacelle]

Can you reach out to trashy and ask him or can an admin look at jt

Cuz I was never given any reason why I was banned in the first place and then never a reason for the appeal to be denied not a single message from anyone

[last apex]

@shy remnant

[rich crown]

If I was banned a while ago and already made an appeal. Is their a way I can make another one

I got wrongly banned and can’t make an appeal cuz I already made one a while ago

Like 2 years ago

[long wren]

your appeal was denied?

[civic hamlet]

[rich crown]

Yeah with no reason given

There was no evidence of my cheating i never did

I tried playing the server on a network which was banned from Rustoria

And since I joined that network I got banned too

[queen jolt]

is their symmetry building lol i’m building a huge base and im the only builder

[thin plover]

we do not have symmetry building, what server are you talking about?

[queen jolt]

idk i’m new that’s why im asking .

like on the main 10x branch

[thin plover]

only servers you will find that option is on building/creative server

[queen jolt]

yep okay thanks

[amber nacelle]

can you contact trashy cuz u remember what he said last night that he would look into it

[long wren]

I don't know your exact situation but Rustoria doesn't ban without 100% proof. Bottom line is that the admins have proof. and Rustoria doesn't share proof for internal security reasons because it could be exploited next time. To be honest, since your appeal was denied, there's nothing more you can do. Appealing here is a waste of time. I think you'd be better off finding another server.

[rich crown]

Nono, what happend was I joined a wifi network that had a ban on rustoria servers. Since I joined Rustoria under that network I got instantly banned.

I wasn’t aware of the ban so I got falsely banned.

[long wren]

what your banned reason?

[rich crown]

“Hacking”

Disconnected reason hacking

[long wren]

If the admin needs you, he will tag you or send you a DM.

[amber nacelle]

i never got anything even from the appeal no reason

[amber nacelle]

can u contact an admin for me or higher up

[long wren]

Sorry I don't know your banning admin only admin can know

[near halo]

GUYS VOTE MAP 1 ON SEA LONGGGG

[long wren]

please move #general

this channel is for players who need help.

[near halo]

OK DADDY

[amber nacelle]

The banned from the server was luke but it just said discord Luke

On the appeal no admin replied they just closed it and didn’t say for what I was banned for

Again the admins never said what I was banned for which is funny because when your banned it gives u the reason

[rich crown]

@long wren

[thin plover]

what is your steam ID?

[long wren]

If your appeal is denied, there is nothing you can do. Don't ask why. We just won't share it for internal security reasons. Remember, Rustoria doesn't have false bans, so the admins have 100% proof to ban you

[amber nacelle]

But I would like to know what I was banned for tho

[rich crown]

76561199176185566

[amber nacelle]

I’m not arguing I just wanna know the reason why I was banned

[long wren]

Yes, the reason is that we do not share information for Rustoria's internal security. #support message

[amber nacelle]

Oh

[amber nacelle]

But why did it say then discord Luke

[thin plover]

seems like the ban was correct, you cannot play here

[amber nacelle]

The admin called trashy said he would look at it and get back to me but got nothing from him so far

[rich crown]

The ban reason was for hacking, but if I never hacked why am I banned

[thin plover]

[rich crown]

What does that mean

[long wren]

You guys can't play Rustoria @rich crown @amber nacelle

[rich crown]

Yeah I’m aware but I would like an explanation to why

[amber nacelle]

Idk why I’m banned lmao I was never told why just said discord Luke

[thin plover]

because you are banned from our servers

[rich crown]

I was never hacking, I got insta banned for playing on a network that was banned from your servers

[thin plover]

it's not because you try to join on another account that you can play here

[rich crown]

Huh?

[thin plover]

the ban was correct at the time, it is still valid

you can find other servers to play on

[rich crown]

And if I was hacking was I banned by an admin or anti cheat

[long wren]

Don't think about it, because anyway, the ban is decided through appeal.

[rich crown]

And could I see some proof of me cheating because I never got to play and got insta banned

[amber nacelle]

But the admin never replied to me in email or said a single message so how is it decided I’m just lost

[thin plover]

we do not share evidence, like I said you are welcome to play somewhere else

[rich crown]

Yeah I’m aware I can play on any other server, as I wasn’t banned on them for no reason

Is their a way I can make another appeal and explain the situation

[long wren]

No

[rich crown]

Because if someone actually understands what happend there would be no reason for me to be banned

[rich crown]

Why not?