support

[strange saffron]

i would assume atleast

i will take that as a yes

[ocean thistle]

I don't think so

Not that I'm aware of anyway

But you can reach out to me again (here or DM) for any updates!

[strange saffron]

i have a name(s) plenty of them 😄 but what may be the issue then im curious now

mind telling me in dms or just here

[ocean thistle]

I'm not exactly sure hence why I need to reach out haha

[strange saffron]

keep me posted 🙂

[ocean thistle]

[strange saffron]

counting on you

[tacit pelican]

where do i make a report

[eternal solar]

You can make a ticket on our website. https://rustoria.co/support

[tacit pelican]

thank you

[strange saffron]

ill personally counting on you Hai

[ocean thistle]

I'll do my best but no promises :)

[strange saffron]

i dont like that 😦

y would i be a special case? 😦

[ocean thistle]

You're not, I say that often

[strange saffron]

i feel special now thanks ":D

[ocean thistle]

[strange saffron]

btw also the /s show op 5x the ammo gear and favorites doesnt work

[ocean thistle]

I can forward that to the dev team

[west osprey]

false

[strange saffron]

you love me i know

i love you too so thats great ❤️

lets get married

[chrome junco]

some guy cheating on my server

[grave quail]

which of the admins i can dm?

want to show u video

[strange saffron]

Any more updates hai 🙂

[ocean thistle]

Nope

[frigid trail]

Please make a ticket here

https://rustoria.co/support/report

Please include as much information as possible

[chrome junco]

i did

[lament kindle]

Hai can you help me about my report, the player i wanna report doesnt show up on the list neither by the username or steam64id.

[strange saffron]

@west osprey miss perfect you wouldnt have any more info would you

[ocean thistle]

You may select generic ticket

[lament kindle]

Thank youu, i created a ticket

[grizzled swallow]

Please consider my appeals

[loud tundra]

how long it takes for admins to respond to an appeal?

[shell roost]

What should I do if I click on the unsubscribe button but nothing happens ?

[merry dagger]

report player?

account made 1 mins ago

[hearty fulcrum]

What do you mean nothing has happened? Can you elaborate, please?

[hearty fulcrum]

It can take an average of 1-3 days

[west osprey]

No, Hai gave you accurate information/help

[lament kindle]

How long does it take for generic tickets to get answered 😦

[hearty fulcrum]

F7 or https://rustoria.co/support

[west osprey]

If you made a ticket through the ticket system we will get to it as soon as possible

[merry dagger]

made a ticket guy needs going and his team cant get out of base, boring

[heady summit]

!ticket

[glass olive]

Hey, @heady summit

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[strange saffron]

thats just straight up toxic babe

[trail wolf]

what do i do someone help i’ve tried everything

[tacit pelican]

can someone help me in here

[lime quarry]

admins read our reports please quickly

a few of our team has reported the same guy

[surreal zenith]

admins can u look at my report

this is my steam id 76561198891854679

[loud dawn]

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[surreal zenith]

we did

[lime quarry]

yayaya we done that bai

[surreal zenith]

thxs

[merry dagger]

sort your monday server out

lke serously

just full of cheaters

[long wren]

!report

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[severe sapphire]

nobody checking reports

[west osprey]

We very much are.

[surreal zenith]

thxs

[stable shore]

On toria eu mondays theres a glitch in arctic where ur game crashes every time u are in fruit building. I dont know whats the actual name of the building.

[severe sapphire]

soz papi

[lime quarry]

its the "apple store"

[stable shore]

If thats what its called tjem yh that.

I reconected and instantly crashed. I dont know if I can move out the area.

[hearty fulcrum]

Are you playing with any teammates?

[stable shore]

Yeah, why?

[hearty fulcrum]

Is it happening to your teammates as well?

[stable shore]

Yes. It has happened before to us on Rustoria.

[hearty fulcrum]

Is it happening to them now

[stable shore]

It was like 3 weeks ago on same server in arctic. But last time it was in the recycler building.

I can send a picture of where im sleeping and where i crashed.

[hearty fulcrum]

?

[stable shore]

Yes.

[hearty fulcrum]

Do any of you have a clip of this?

It's helpful for our developers to see

[stable shore]

Never mind. The 3rd time i logged in, it doesnt crash anymore.

[graceful creek]

Lily! DM Please Shenz got off

[stable shore]

Weird. Sorry for wasting ur time.

[raven mist]

If you make it quick

About to go sleep

[graceful creek]

BET

[severe sapphire]

please check our reports on mondays

https://cdn.discordapp.com/attachments/1333129425805508710/1338642311630033037/Untitled_video_-_Made_with_Clipchamp.mp4?ex=67abd34d&is=67aa81cd&hm=4525f9aca2c00f0152f44af97dc69c72c8c7819a859b9d63f2ee8a750bde4971&

[long wren]

Did you submit the clip through the ticket?

[lime quarry]

yes

[severe sapphire]

yes

like 5 of us

[gritty chasm]

we all did

[tough kestrel]

hey its 2025 and i was never unbanned i never cheated to my account was hacked

[lime quarry]

admins?

[long wren]

tickets are processed in the order they are received so please be patient

[lime quarry]

just saying it was sent over an hour ago

[odd hare]

how do i make a ticket for cheating

[long wren]

!ticket

[odd hare]

!ticket

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wicked hinge]

!report

oh sorry

[odd hare]

!report

[wicked hinge]

anyway this guy has aimbot, pls check 76561199021785826

[long wren]

#support message

bot broken 😄

[wicked hinge]

i already did f7 just wanted to do both here

[iron zinc]

is this normal ?

it my first ticket after like a year

[tight rampart]

yo crazy yall ever get lemon unbanned?

[abstract prism]

i cant send a screenshot bruh omg

how tf do i report somebody so i can show proof

he was screensharing and i got screenshots of the esp and stuff

[eternal solar]

Hi, you can make a ticket on our website https://rustoria.co/support/report

[abstract prism]

yeah i try that but this ui is so confusing

do i have to be on the server?

i havnt joined the server yet i just i saw him screensharing and hes on rustoria mondays

[eternal solar]

You dont have to be on the server

Just log in with steam on the website

[abstract prism]

i did

idk what to do now

[eternal solar]

You are going to see a create ticket button

Click on it

[abstract prism]

i did im on the screen but i cant like do anything

[long wren]

#support message

[abstract prism]

i sent u a screenshot in dms

[eternal solar]

If you want I can assist you over a voice call. If you are willing freely join #368790610783764480

[abstract prism]

alr yea

[tough kestrel]

hey its 2025 and i was never unbanned i never cheated to my account was hacked
can i get unbanned

[long wren]

did you make appeal?

[tough kestrel]

yeah over 2 years ago

[long wren]

#support message

your appeals was denied

[tough kestrel]

you s ure i talked so some in vocie chat and then he told me hes going to talk to a admin and they there going unban me

my first ever appeal was 100 words or a very bad one so they declined me and the i did it again they said they would look

[agile shadow]

Can someone check my ticket please. Ticket #976317 thank you

[silver salmon]

please check payment sup

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[tough kestrel]

i could show that i was unbanned and i could show that it was actually hacked

[long wren]

https://rustoria.co/support can you make appeal?

[severe sapphire]

Ticket #d7dc99

[lime quarry]

Ticket #5b477b

[long wren]

#support message

[tough kestrel]

"ban Already Appealed
You already submitted an appeal for this ban.
Banned for
Hacking
EU Main
41 months ago"

[long wren]

and denied?

[abstract prism]

@eternal solar join back vc

[tough kestrel]

yeah i think it says X

[long wren]

You have already had your appeal reviewed and your appeal has been denied. That is the final outcome.

[severe sapphire]

yeah what about my ticket Ticket #d7dc99

[long wren]

Hey,

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough kestrel]

76561199080261324

[lime quarry]

yeah nice one admins

[austere quest]

Did you need help with something?

[severe sapphire]

our tickets were all closed after 2 hrs of waiting for them to tell us the playyer logged off?

[lime quarry]

load of boohockey

[dusky tulip]

Hello how can i report player?

[severe sapphire]

you cant

[lime quarry]

you physically cant

[open grail]

!report

Oh it's down

You can f7 ingame

[hollow ginkgo]

does rustoria have admins or what

[dusky tulip]

i did

[open grail]

Yer we check f7s

[dusky tulip]

thx

[open grail]

Good we can see it then

[hollow ginkgo]

so why is smeone full blatant not gettign banned then lol

[lime quarry]

yeah after about 2hrs when the cheater has gotten off

[open grail]

Takes time sometimes. Reports get checked asap

[hollow ginkgo]

ticket made f7 made now gotta wait till i can play game again without getting full cheated on

[open grail]

Its a never ending battle. It's much worse on other servers

[hollow ginkgo]

debatable

[dusky tulip]

I was killed many times from guy who hawe 30 hours in rust and 10 hours on this server

[lime quarry]

takes them 2hrs for them to look at the ticket only for them to tell you theyve gotten off

[open grail]

It doesn't always take 2 hours usually it's done faster

[marsh folio]

admin i was banned for bugg abuse when i was completely stuck

anything you guys can do>

[open grail]

!appeal

Oh right

[long wren]

[open grail]

You can appeal on the website

[severe sapphire]

so if i make another ticket am i just gonna be told the same thing

[open grail]

If you make a ticket we will review it asap

[open grail]

[floral thunder]

how do i make a ban appeal

[open grail]

On the rustoria website

[floral thunder]

alr thx

[open grail]

http://rustoria.co/

[floral thunder]

i waiited a week to be unbanned but it still wont let me join a server

and on the website it says im not banned

[thorny dune]

If your ban has just expired, avoid spam connecting for at least 10 minutes and then try again as this can cause issues

[floral thunder]

oh ok thank you

[lime quarry]

apparently the clip of him tripling us isnt enough

[hollow ginkgo]

what server?

[lime quarry]

eu mondays

[severe sapphire]

my ticket said the guy was offline but hes right here still cheating

[lime quarry]

hes very much still online admins

76561198051533827

[cinder stratus]

yo, one of our guys just got bug abuse but its a complete mis understanding, we have clips, is a ban appeal the only way? We are just worried due to how long it might take and bro cant even play for a week.

yes he has submitted an appeal

[teal sequoia]

@long wrenYes, I already did it

[open grail]

All evidence is carefully reviewed. There's certain criteria that needs to be met before a ban can be placed

[long wren]

appeals take 1-3 bussines days

[open grail]

Ban appeal is the only way. It'll get looked at 1-3 working days

[cinder stratus]

damn bruh

[marsh folio]

can u not get an admin to check it now please?

[lime quarry]

you made us wait 2hrs to tell us hes offline when hes not

[cinder stratus]

will pay admin to check it now

[lime quarry]

2hrs to lie

[hollow ginkgo]

the fall off of toria needa be studied LMAO

[lime quarry]

cheers

[cinder stratus]

if an admin checks it now i got paypal

[hollow ginkgo]

what we gotta do to just spectate someone for 2 mins and realize hes cheating

[marsh folio]

Appeal #9ce1c7 get an admin to check it please

[open grail]

I'm sure it's just a simple oversight. Admins go through a looooot of paperwork. Just put in another f7 its quick and let them know you placed a ticket previously but they wernt on

[teal sequoia]

ok

[lime quarry]

Ive f7d him like 30 times

[analog pumice]

!map

[lime quarry]

plus all of my other teammates

[analog pumice]

Why does that not work anymore?

!map vote

[open grail]

Don't spam the ticket system otherwise it can get pushed lower in the list. We handle oldest to newest

[lime quarry]

5 of my team made tickets with tickets all with videos with all of their povs showing that he is cheating.

[open grail]

But i appreciate your efforts to make rustoria cheater free thank you

[lime quarry]

so you didnt oversight, you just didnt care, they just brushed over it

[open grail]

The bot became sentient. We're just working on it to prevent the ai uprising

[open grail]

I promise you we care. We're just not all seeing. We're all volunteers to ensure you all have a fun place to play rust

[lime quarry]

clearly when the cheater is still in the server

[worn dirge]

Mind on u

Is a cheater, please look into him

[open grail]

All I can do is recommend you put in a player report and sit tight

[lime quarry]

oh I have dont you worryt

[worn dirge]

Mind on u - Is a big cheater on us long

[lime quarry]

but ill be told hes gone offline in two hours time because you take years to respond

[near halo]

Hello

I put a appeal in it’s been 3 days now and it’s still pending what should I do

[ocean void]

Average response time for an appeal is 1-3 business days. We appreciate your patience and you should get a response as soon as banning admin is available

[near halo]

Thanks Dre just saying it’s been in since Friday lunchtime

[ocean void]

Saturday and Sunday don’t count as business days so technically today would be day two if that makes sense

[near halo]

Yeah I’m in Australia it makes sense

Can I ask you something tho

[ocean void]

Ofc I’ll do my best to answer

[zenith musk]

I am trying to apply in #staff-applications but Steam is not showing up as linked. I waited 1 day, and it is showing Linked on Rustoria/Linked

[near halo]

I’m banned because my 3rd brother was cought cheating and he got banned but our ip address was banned so we all got banned and he doesn’t play rust anymore but me and my other brother brought vip and we got instant banned how do we fix that I said this in the appeal to explain to the admin I’m just wondering if we will still be banned

[loud mason]

Hey there's a blatant hacker on the server right now i have his Steam Id and reported on FP side as well as Steam side where should i paste his SteamId on this discord for admins to check

!report

[zenith musk]

https://rustoria.co/support

Create Ticket at the top right corner.

[near halo]

All we play is us main and us mondays

[ocean void]

The admin who handles your appeal would be able to give you more information as far as your specific situation. You should hear back soon to your appeal and hopefully get some more answers that only an admin can supply for you

[ocean void]

Please report the player via f7 report in game or visit the support website linked above to create a ticket if you have proof to attach

[zenith musk]

@ocean void Do you know anything about this Dre?

[loud mason]

thank you

[near halo]

Ok thanks Dre you see my problem hey it wasn’t fair we got banned I only just got me and my brother J8HN-WICK monthly vip

[thorny dune]

Feel free to DM me and I can assist with this

[zenith musk]

Sounds good Just sent

[ocean void]

There ya go bmw, Berch is here to save the day

[zenith musk]

Thank you.

[velvet patio]

oo

[wicked hinge]

guys pls admins 76561198226326644 this guy fullblatant 4 heads 350 meters

literally just f7d you can download 29hours acc

[zenith musk]

Report using F7, you can also report at https://rustoria.co/support

[wicked hinge]

i did both

but its literallyfull blatant rage

[zenith musk]

If you're able to grab videos, it would speed up the process by the way.

<@&274980199668645888>

[open grail]

Scammer

[zenith musk]

@open grail #feedback-suggestions message

[wicked hinge]

can literally anyone work

eu mondays full blatant aimboter is ruining cargo

76561198226326644

[open grail]

Report with f7 we will see it

[wicked hinge]

i did 3 times

29hours only headshots 300meters

[long wren]

please be patient

[wicked hinge]

yeah i am trying but lost 3 full kits to him xd

[long wren]

sad 😔

[tough patio]

pls cheater on check my ticket

[odd hare]

can someone please ban these two kids on us long ffs

76561198189903045

76561198181895849

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ripe drum]

The fact that yall aren't taking the time to actively rid your servers of cheaters is nothing short of a tragedy to your community 😦

[wicked hinge]

https://streamable.com/fd4nvn in case you need to see more

[long wren]

please add it to the ticket

[gilded frost]

@ripe drumyea fr they are all in a video call jerking off to one another vs doing their job it never fails

[wicked hinge]

U literally have clip, id and you still need some ticket

With literall clip evidence…..w/e

[near halo]

yo wheres my free vip?

[gilded frost]

@wicked hinge all they care about is high pop so people buy vip so they can make money thats it

[wicked hinge]

I am not even mad, i dont care abou the loot no more, but just get rid of him xdddd

[lavish cedar]

why are tickets removed bro

this kid is cheating SO HARD BRO ANTICHEAT IS NOT BANNING HIM

[novel gull]

can we restart us small, lag is awdul

[lavish cedar]

@thorny dune

[long wren]

If you think he is cheating again, please report him to f7

[toxic hill]

Good morning admins we are just curious because we saw some items missing within the span of 30 minutes full build and everything intact is there a way to check if a code raid happened or things have been despawning?

[long wren]

Even if the admins knows how to check, it is difficult to tell you.

[iron zinc]

Admin the website report is not working for me is this just me or is it the website ?

https://cdn.discordapp.com/attachments/360757201566171137/1338658570446704660/image.png?ex=67abe272&is=67aa90f2&hm=98783837b0142f76bc4656d28a09a3a420eda7490b7022609a46ea019d2c1982&

wait it almost 4h and not working

[latent relic]

crazy theres a blatant scripter in us 5x no bp with the word scripter in his name and bro is still on the server LMAO

[long wren]

!report

[glass olive]

Hey, @latent relic

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[loud tundra]

it seems we need to quit rustoria once and for all
bans people without any verification.
appeal pending for more than 10 hours
haters report and their tickets is approved within minutes, without any verification why? Bec they are in admin's circle.
how that sounds fair to y'all?
feel free to check my teammates pc. evade ban immediately. and you are mod don't tell me its on the ban admin. all b'shit. u have power escalate it asap!
<@&274971100184576010>

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
and please read the #rules and do not tag the admins with your personal issues.

[loud tundra]

on the contrary he can go on banning people on their personal issues?

[long wren]

We do not ban players for personal issues of the admins

[loud tundra]

but why verification before banning is not in rule book?

we were onto something in game and now all of us are banned. for what?

i don't know what doesn't make sense. me or you? either u guys are lazy and not doing your duty properly or corrupt am i wrong?

[long wren]

🤦‍♂️

[loud tundra]

imgaine your mom grounds you and you are confused why.

[long wren]

hahaha

[brave lance]

as Crazy has already told you, you will get a response within 1 - 3 business days with more information. admins do not ban without a valid reason.. your appeal will tell you why you are banned and may have more information pertaining to your ban

[loud tundra]

the process should be inverted. you should take time in banning than unbanning.

it would give a positive user feedback, of-course only if you care about it not your pockets. :)

[loud tundra]

exactly

btw how will i know when my appeal is responded. will someone text me on dc or what?

[long wren]

on the website

[brave lance]

you can check on the website: https://rustoria.co/support/appeals or if you have your discord linked then you'll receive a DM once your appeal has been responded to

[loud tundra]

salty is more professional

[lavish cedar]

what are banned words like insta mute words ingame

@thin plover

[long wren]

you got ingame mute?

[fallen bridge]

where do i appeal

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lavish cedar]

bro

what the fuck do u think

gotta be slow

[vestal egret]

i need support

[long wren]

Hello

[vestal egret]

i've been banned again for hacking which i still didnt do. third time now. Eu mondays

[long wren]

#support message

please make an appeal

[halcyon cloud]

!ticket

[vestal egret]

yeap. i had the same problem last week.

[loud tundra]

welcome to rustoria

[vestal egret]

yes. im a regular in Eu mondays and this is starting to piss me off

lol this time i've been banned for Eu Main 28 months ago

what the actual fuck

[dusty wyvern]

how do i fill out a ticket for a cheater

[wild nebula]

I have a clip of a someone cheating. How do I submit that on discord? Open a support ticket?

[long wren]

#support message @dusty wyvern @wild nebula

[dusty wyvern]

same thing as him

[loud tundra]

admin on hemp 👀

[long wren]

please upload the video to youtube or streamable and add clip link when making a ticket

[wild nebula]

Its a video link on Medal, does that work?

its viewable by clicking the link.

[long wren]

Yes medal clip link can

Anything is fine as long as you can create a video link.

[fallen bridge]

I got false banned, how to i get an admin to review my ticket?

And maybe ss me or do whatever it takes to get me unbanned.

[vestal egret]

yeap man, i had this problem fckn two days ago as well

[wild nebula]

Thank you crazy. Clip link and Ticket submitted. Its blatant.

[long wren]

appeals take 1-3 bussines days

and only banning admin can reply

[cinder olive]

any admin on

76561199824084475 fun guy 13h in game

[loud tundra]

haha, don't spam the same thing

[wheat crescent]

im back

[loud tundra]

read rule book

[wheat crescent]

@long wren have yall figured out what yall are going to do with my account

[long wren]

I don't know anything but when your account is unbanned the admin will tag you

[tough kestrel]

ok whats next

[long wren]

Just wait for the reply and the admin will tag you when the reply comes

[cinder olive]

any admin on watch

[willow vortex]

Hey craZy

i need admin support pls

[long wren]

Hello what issue are you have?

[runic grail]

yo i just got muted for no reason? came back and im muted

[long wren]

discord or ingame rust?

[runic grail]

ingame

[long wren]

How many hours is it mute?

[runic grail]

2 days

2 days and 22 hrs

[long wren]

!appeal

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[willow vortex]

I have bought VIP for my 2 teammates, they both got wrongfully banned, for a 3rd brothers actions, since they all live under the same roof and under the same IP address, 2 legit accounts were banned for evasion when i paid for both their VIPs. i PMd luke directly and have not heard back. I need a refund for this.

All ready did iyt

[long wren]

Hey,

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[willow vortex]

Crazy you are useless

[ancient grail]

ahahhahahah

[willow vortex]

Actually, I'm only messaging the bottom of the barrel because your boss is offline

[long wren]

Yes I am useless but since you used vip it will be hard to get a refund

[willow vortex]

Are you indian????

[long wren]

no?

[ancient grail]

I just want to cry because of such support

[mossy mulch]

is this the only admin??

[ancient grail]

maybe

[willow vortex]

I spent VIP on LEGIT accounts that got wrongfully banned, This is considered fraud, i need to speak to someone in authority.

[long wren]

Hello what issue you have

[long wren]

https://rustoria.co/terms

[mossy mulch]

any other admins?

[willow vortex]

Yeah did that crazy, problem is we have gotten no response in 5 buisness days

[long wren]

.

@mossy mulch

[mossy mulch]

no other admins?

[long wren]

did you make payment ticket?

or just dms?

[long wren]

Hello what do you need help?

or just trolling?

[mossy mulch]

i want to talk to a diffrent admin if there is any

what?

[long wren]

your issue

[mossy mulch]

you make 0 sence wym you will pass it on to a admin you are one are you some ai shit like chat gtp

[long wren]

i can forward

[mossy mulch]

ill just talk to another one later thank you

[long wren]

usrd

[long wren]

Hello what issue are you having?

[mossy mulch]

i said ill talk to one later champ

[long wren]

i can forward msg your issue your understand?

[mossy mulch]

dam bro made me laugh real knee slapper editing it to make youreself look dumb

[long wren]

🤣

[prisma zinc]

how do i appeal for unban as i had no clue that 1 of my team mates were hacking

[brave lance]

!appeal

[prisma zinc]

!appeal

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Sorry bot broken

hahaha

[brave lance]

^

[maiden wadi]

76561199317595371 almost 100% sure hes cheating please ban him

please staff look into it

[ivory perch]

Hey, @maiden wadi

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[maiden wadi]

okj

[civic viper]

@brave lance can u guys fix my bani have maked a apeal, im banned to hacking when im not hacking,

[long wren]

only banning admin can reply

[prisma zinc]

@long wren i submitted the appeal , can u guys fix my appeal , i was platying with cracking and humble

[long wren]

appeals take 1-3 bussines days

[heady hemlock]

i wont help anyone anymore. just fix the ban TECHADO.its not his fault. its my fault that i help people in the game!

[mellow surge]

hey, i just got false banned on long where do i appeal

happy to jump in a call have clips of all my kills this wipe

[warm goblet]

@hearty fulcrum

@jagged escarp

[near halo]

Hey my appeal is over 4 days now how long does it take

[long wren]

https://rustoria.co/support Could you please check the status your appeal?

[long wren]

https://rustoria.co/support If you are banned from the rustoria server, you can make an appeal on this website.

[civic viper]

fun to buy wip on this sever and then get banned for nothing

[long wren]

hello reason come to discord?

[warm goblet]

we just got false banned on long

champ

[long wren]

ahhhh First of all, please make an appeal on the website. That's the best way https://rustoria.co/support

[raven mist]

Yours is fixed

[long wren]

@tough kestrel I got a reply that your ban remains in place

[near halo]

Crazy still says pending after 4 days

[long wren]

#support message @mossy mulch ahh he your brother?

[wild nebula]

US Long - crashed

[exotic zephyr]

hi guys a cheater just got banned and we raided his base and all his teammates are in there sleeping, they didnt get banned in the chat

is it possible he was unauthed on tc so the rest of his team evaded the bans

[exotic zephyr]

this too

[long wren]

I think it hasn't even been 3 days since you filed your appeal.

[near halo]

It has been

I done it at Friday

[mossy mulch]

well if its been 4 days i guess its been 4 days not 3 retard

[long wren]

appeals take 1-3 bussines days

[near halo]

Yeah it’s been 3 business days

Friday Monday Tuesday

[mossy mulch]

ya its thuesday turning wensday so check the facts you indian

[long wren]

~ 72 hours

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mossy mulch]

bud we heard this before stop ctrl c you're shit you unemployed fucking shit throwing monkey

[long wren]

read

[near halo]

Yeah business days do you work

Friday Monday and Tuesday 72 hours are business days

[long wren]

@near halo please read

[near halo]

I did read

[long wren]

Hello do you need help?

[mossy mulch]

crazy you have to be the most stupid fucking idiot i have ever talked to in my life friday is a buisness day so is monday and tuesday so how about you get off youre fat ass and get someone to look at his shit you fucking retard

[long wren]

Has your brother been banned too?

[junior fog]

Did you submit the appeal on Friday ?

[mossy mulch]

yes he did

and its been 3 nearly 4 days since then

[near halo]

Friday morning it’s now Tuesday night

[long wren]

@near halo

answer?

[junior fog]

And today is Tuesday, it’s not been 3 business days let’s count shall we, Monday 1, Tuesday 2

[mossy mulch]

its wensday dick head

[near halo]

Friday 1 Monday 2 Tuesday 3

[mossy mulch]

thuesday is the third buisness day so how about you go back t school champ

[near halo]

Can you count

[mossy mulch]

ya well youre a american fat fuck

[long wren]

i think you dont need help can you move #general ?

[junior fog]

You don’t count the day you start that would be day 0 …

[mossy mulch]

na that counts as day 1

[junior fog]

😂

[mossy mulch]

nick get off the dick im talking to crazy not you

[near halo]

Ok nick you npc

[long wren]

I think you need help @near halo but your brother dont need help

right?

[mossy mulch]

crazy quit trying to help you cant do shit about it you bottom of the barrel worker

[junior fog]

Go cry in #general it’s not been 3 days no one here can help

[long wren]

Hello can you move #general last warn 🙂

[mossy mulch]

its warning

[long wren]

bye

[near halo]

Nick you couldn’t help anyway because your a low level admin bottom of the barrel and crazy your a npc and it’s against the rules kick people from a chat that is to help unban/player and I’ll be taking it higher to your boss luke

[long wren]

I gave you many opportunities, but you brought it upon yourself. @mossy mulch

[long wren]

So, can you tell me what kind of help your brother needs?

If you have any complaints about me, please create a general ticket. I am always welcome.

[wary zodiac]

Hey! I play on SEA Long and just got raided. Not sure if it was a clip/code raid just want to make sure so just reaching out for a potential cheater possibly.
Name is - XOROHA_DAS (76561199478923828)

[near halo]

Crazy you know you can’t kick people off the chat it’s against the rules the same rules admins create

[long wren]

Nick didn't do anything 🙂

I didn't kick him

[near halo]

He’s rude and a smart ass he’s a admin shouldn’t be like that you are supposed to help not be a dick about it and I will put a complaint to your boss Luke the head boss

You treated it crazy

[long wren]

!report

[long wren]

Yes sir !

[junior fog]

monday 9am -tuesday 9 am is 1 day. thats all the conversation that needed to be had and he was extremely rude i got what he deserved

[near halo]

Yeah I did nothing wrong I was just asking what’s happing as it says 4 days on my appeal

[junior fog]

i'm sure it will be dealt with ASAP. TY for your patience

[wary zodiac]

Will do! Is that an in game command?

[long wren]

Nope just discord command

[near halo]

Thank you nick for the response i was looking for

[wary zodiac]

Got it. Appreciate it

[long wren]

Tickets have to be made separately on the website

[young moss]

moders help quick

cheats camping my house

and one of theese shooted through my roof via minigun

we playing on vanila x2

[long wren]

please f7 or make an ticket

[young moss]

we already do it

u not answering on it

i make it again

on perry do something quickkkk

[long wren]

[young moss]

check dm

[lime quarry]

Again took you people 2 full hours to respond and say the exact same bot message as before hand

Gg you’re letting cheaters reign free I guess

[long wren]

Sorry im not an admin

[young moss]

((((

[tacit summit]

Pretty sure this fadius guy is phishing he just gave me a link to streamcumnnunity.ru

[long wren]

dont click website

[tacit summit]

i aint that stpid brother

[leaden depot]

Rage cheater US LONG

[tacit summit]

hes a shit hacker bro he just has a fake steam signin page

[long wren]

can you send me a proof?

[tacit summit]

if you want i can screenshare it to you

he pretends to be recruiting for a team and then sends ppl a legit google forms link

[long wren]

Yes please send

[tacit summit]

can i dm you it i dont think i have perms here

[long wren]

Yes sir my dms open

[queen crystal]

I submitted an apeal but could an admin help us, me and my friend got banned for no reason and we were doing hella good this wipe. I want to keep playing. Please help

[rich patrol]

I just bought the game and tried to play with some friends, apparently the server thinks I cheated 22 months ago when I never owned the game up until a week ago lol. Someone help please

I submitted an apeal

[arctic yew]

I got false banned wondering if there is any other way to get this removed besides waitind the 4 days for the appeal. My teamate also got banned for associaction and we would like to play the rest of this wipe or at least have it resolved by thursday.

[junior fog]

appeals are roughly 1-3 days. no faster way though, sorry

[queen crystal]

damn bro that sucks we were doing pretty good this wipe and got banned for no reason. Hopefully we can get it figured out by thursday

[arctic yew]

Is there a way to know why I got banned?

[queen crystal]

My friend that is "hacking" has a 0.88 kd 😂

[junior fog]

when you log in should giove you a message with some idea

[lyric basalt]

Give me your steamid @arctic yew

[arctic yew]

just says hacking

76561199491317005

[lyric basalt]

Please wait for the response on your appeal

[arctic yew]

danm really, think it will be appealed by thursday?

and if my appeal goes through will my friend also get unbanned for association or does he need to make his own appeal

[lyric basalt]

Best for him to make own appeal

as he is appealing playing with hacker and you hacking

[arctic yew]

k thanks

[river pilot]

how do i make a ticket

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[green shore]

http://steamcommunity.com/profiles/76561199586173131

nice this guy killing with his back wp

destroying my snowball wpwpw

1 friend 2 lvl steam

[sweet turret]

36hours and no admin saw my appeal is not possible .-.

[long wren]

appeals take 1-3 bussines days

[sweet turret]

I play on Rustoria for a LONG time, never take so much time

Even on vacations when the servers are full

[pallid mortar]

i still didnt got answer

even tho i appeal

it has been 20h

first my team got ban for no reason and now they dont answer

fking 1 or 3 days for what

they ban u for no reason and waste your f wipe

[dull sail]

can you fix rubberband in sea long admiin

[pallid mortar]

it crazy we got ban without any pc check they just think a guy is hacking if he kill some other player

[heady hemlock]

my base wont last even three days. theres a chance to look at it sooner. my appeal

[dark prairie]

My ban been a few years, and I wasn’t able to do the appeal on the website I was just hoping I’d be able to play on server again plz help support

[heady hemlock]

you us cheat! dont play!!!! because of people like you. innocent people suffered

[long wren]

alt account

[dark prairie]

Wym?

[chilly glen]

guy near outpost named wza, is toggling only reason i realize is they were fighting another group and i was way far away with binos and as he killed a kid it was a immedite 180 to a trip headshot

[green shore]

do you have any fix for being stuck like this

[dark prairie]

My discord yea is a alt

[long wren]

F1 kill

[junior fog]

log out should despawn the float

neeed to be fast back in though you can drown

[dark prairie]

Can I have any help it says my bank appeal 35 months ago was approved and yet I still can’t join

[long wren]

What is your main discord id?

[dark prairie]

I’ll go grab it

[dark prairie]

611742556174155787

[long wren]

you can make appeal?

[dark prairie]

How do associations bans work? I was told ur first two are temp then the 3rd is perma

[supple loom]

Appeal #177763 CAN SOMEONE LOOK AT THIS PLEASE

[long wren]

first ban 7days and after that, it depends on the situation.

[dark prairie]

Can I have another chance to appeal it’s been 35 months plz

My second one was perma

[long wren]

your appeals was denied right?

You initially said your appeal was approved, but now you are asking for another chance to appeal.

[supple loom]

???

[dark prairie]

I read it wrong is why my first ban was approved but the second time was denied and it was only my second one

[balmy hare]

Steam profile: https://steamcommunity.com/id/panfick0/
I was blocked for playing with a cheater. Some girl accepted me into the team because I farmed a tree for them, they had a large team most likely of the same random people like me, I had no idea that any of them were cheating. Please unblock my account, I recently bought Rust on sale and did not think that there could be cheaters in their team (I am composing a message through a translator)

[supple loom]

HALLOW CAN SOMEONE PLEASE UNBAN ME

[austere quest]

Appeals can take up to 1-3 business days, please be patient. We try to get to them as soon as possible.

[supple loom]

MY BUDDY UNBANNED IN 10 MINS LOL

[umbral dust]

sea long is still lagging, i am rubber banding every 30 second

[torn mesa]

Ticket #ad08d7
some one please my tickets

[supple loom]

HELLO I WOULD LIKE A ADMIN TO TELL ME WHY YOU GAVE ME A LINK TO THE PERSON THAT WAS CHEATING BUT UNBANNED HIM??

ADMIN GET YOUR STUFF TOGETHER ?

[coral pumice]

muted for saying gil check dc?

[supple loom]

ALSO I WAS SUPPOSED TO BE UNBANNED AND IM NOT

[fast nexus]

Why did I get banned for playing with a cheater that I didnt know was a cheater and he got unabnned while im still banned?

[supple loom]

FACTS

[torn mesa]

admins come on please some one need check this ppl he is not possible every time some think every time

[fast nexus]

these admins geeked

[cobalt jackal]

Hey. Send me a DM

[long totem]

How long does a payment support ticket take to be answered?

[fast nexus]

like a fucking year

[long wren]

okay You will never have a chance

[dark prairie]

Why’s that

[long wren]

because your appeals was denied

[dark prairie]

Only 1 was

[fast nexus]

How do I talk to an admin?\

[dark prairie]

Yea, I’d like to speak with a admin

[fast nexus]

this shit is stupid

fuck all yall

[long wren]

ummm to cheater?

[fast nexus]

huh

wdym to cheater

[long wren]

report cheater

[fast nexus]

Yes and No

[long wren]

huh?

[fast nexus]

So I signed and appeal right to be unbanned bc I was teamed with a cheater that I didnt know was one right

[long wren]

ahhh

[fast nexus]

And then so what happened was the CHEATER got unbanned while I was still banned

and Im kinda disapointed why he wasnt banned and I was

[long wren]

If there is a admin around, admin will help you

[fast nexus]

I have been trying to get ahold of one

but no one is responding

so is there nothing I can do @long wren \

[long wren]

You should wait for a response to your appeal or ask the adminis here about this.#support message

[fast nexus]

@long wren

[long wren]

sir

[fast nexus]

I already did an appeal a Admin said sorry cant unbanned, but im confused bc my teamate and the cheater got unbanned but not me>>?

[long wren]

umm what your banned reason?

[fast nexus]

Teaming with a cheater, I was on a team with like 7 ppl we were like a teamted villiage, and one of them was a cheater that I didnt know of

and he got unbanned but I didnt?

I think he should be banned and not me

[long wren]

teaming with cheater mean playing with hacker?

[fast nexus]

yes but I didnt know he was a cheater/hacker

at the least ban him

[long wren]

your appeals was denied?

[fast nexus]

yes

and idk how he got unbanned, maybe he was a friend with an admin?

[dark prairie]

Atleast ur ban isn’t perm for 2nd time association :/

Hoping to speak with a real admin

Begging at this point

[long wren]

Do you have to wait until the ban period expires? or perma banned?

[fast nexus]

I have to wait 1 week, I dont have much free time to play this game and figured I would have some fun on that server for a few days.

[near halo]

dms

[dark prairie]

Bro you only have to wait a week I’ve waited 35 months to play

[long wren]

Well then, that's good. Just wait until the ban is lifted.

[fast nexus]

yea but @dark prairie I have done nothing for that ban

[fiery saddle]

<@&874995535881326632> How long does it take to review an application to lift a ban on the official website?

[fast nexus]

@long wren bro I did nothing and I have to wait a week? These are some pretty shity admins to ban me for a week but let the cheater be unbanned

[dark prairie]

I didn’t do anything either

[long wren]

appeals take 1-3 bussines days

[fast nexus]

shits stupid

[long wren]

Yep

[near halo]

I sent you a dm, individual is sending fake steam links. Ur welcome.

[long wren]

im checking

[fiery saddle]

Wow! Is there any way to speed up the process if the ban was issued by mistake and there is absolutely no reason for it?

[near halo]

alr, ur welcome! Thanks.

[fast nexus]

@near halo I got falsely banned

sir.

[near halo]

I doubt you did if the actuall devs banned you from the game via steam.

[fiery saddle]

Me too )))

[fast nexus]

this stupid shit

@near halo can you please at least ban the actual cheater

[near halo]

im not a staff.

[fast nexus]

then why am I even talking to you

its 7 days you stpud ass retard fuck yourself

[near halo]

fix sea long bro so fucking laggy

cheater assosiation ig

[fiery saddle]

@near halo Can I get unbanned? I don't think I can be a cheater with 1 kill and 3 deaths on my account. I really don't understand how I could get banned for cheating.

[fast nexus]

xym suck my dick and balls

[near halo]

again, I am not a staff

[fiery saddle]

Sorry

[balmy hare]

My appeal for unban was approved on the site, but when I try to enter the server, it tells me that the block is for 7 days. I was mistakenly banned for playing with a cheater
https://steamcommunity.com/id/panfick0/

[fast nexus]

fuck off

[fiery saddle]

I was also mistakenly banned for hacking, but I did nothing like that. Please consider my request as soon as possible. I hope for a positive response.
https://steamcommunity.com/my/
<@&393554009799000064>

[long wren]

did you make appeal guys? @balmy hare @fiery saddle

[fiery saddle]

Yes. I filed an appeal on the official website.

[long wren]

[fiery saddle]

For 7 hours after creating the appeal I have not received a single message from moderation

[balmy hare]

yes, they told me they would unban me, Appeal #784d6c

I've been waiting for an hour but the server hasn't unbanned me

[long wren]

appeals take 1-3 bussines days

[balmy hare]

ok, thanks for the answer

[marsh berry]

can i add the sea long and sea main server pop ups onto my private discord like rustafied does?

[near halo]

no

[marsh berry]

cringe

[long wren]

[marsh berry]

L server

[shrewd cliff]

yo can i report a dm scammer or na

[near halo]

😂

[pine bluff]

I need to report a player for suspected esp

[north crest]

!report

[north crest]

I think bot is broken... you can via F7, or through the website

[north crest]

https://rustoria.co/support

[pine bluff]

I did F7 anyone can take a look kid seems to always know where i am and another player has same suspision

@north crest whenever i put his id on the website he doesnt come up

id # 76561198189903045

His name is 8365muebfd837

[north crest]

not an admin, try f7

[vestal dawn]

Why is @lyric basalt ignoring me? When I try to connect, the game gives me a message come discord - marzy, one of the adminis said you need to chat with this guy, but he ignores me.

[runic marlin]

!steamid

[dark prairie]

Can I please have another chance to appeal

[runic marlin]

https://rustoria.co/getmyid

Send me your steamid64 please

[runic marlin]

If your appeal was denied there's nothing more you can do

[dark prairie]

Can I

[dark prairie]

But it was a 2nd time associated ban

How in my case is it permed

[runic marlin]

!steamid

ah right

https://rustoria.co/getmyid

[dark prairie]

Please it was over 35 months ago

[shy remnant]

Post your Steam ID as requested please

[dark prairie]

76561198020508177

[runic marlin]

yeah your ban will remain

[dark prairie]

But how man it was my 2nd time

Why does everyone else have a 3rd chance but I can t

[vestal dawn]

76561199389646136

[austere juniper]

guys i need to get unbanned, i have been falsely banned

[shy remnant]

Make an appeal

[austere juniper]

where?

[zenith musk]

https://rustoria.co/support

[dark prairie]

That’s crazy the only way you can play Toria again is to buy a new acc

Ridiculous

[shy remnant]

https://rustoria.co/support/appeal

[zenith musk]

If you got banned, and your appeal was denied. If you got on another account, you will get banned again. Thats ban evading.

[shy remnant]

And you’ll get catch again

[dark prairie]

Nice grammar you should work on that

[shy remnant]

Now please you are welcomed to play anywhere else but here

[runic marlin]

One sec

[austere juniper]

i have sent a ticket how will i get reply

[zenith musk]

An admin will read it and give a response.

[lyric basalt]

Next time please mention that you are banned for come to discord, I dont know when you just send me a link to your account

[austere juniper]

ye but where

[runic marlin]

Fixed now @vestal dawn, should be good to connect in around 10-15 minutes

[frail wedge]

!ticket

[austere juniper]

guys where do i see the reply

on ticket

[zenith musk]

https://rustoria.co/support

Go here, and it will show you your ticket. Click on your ticket. If there is no reply, then you have to wait.

[mighty jolt]

Bro I got banned for HACKING and Im not hacking WTF

[junior fog]

!appeal

[mighty jolt]

!appeal

[junior fog]

https://rustoria.co/support

[torn mesa]

any one staff here?

[junior fog]

sup ?

[torn mesa]

what to do with my ticket i have 4 hour

[mighty jolt]

Bro wtf admins are so shit

[ocean fulcrum]

What type of ticket?

[ocean fulcrum]

Why is that?

[mighty jolt]

I got banned for no reason

[ocean fulcrum]

As Nick said above, create an appeal

If you feel you have been falsely banned that is the best place to voice this concern.

[austere juniper]

ye i have waited for a reply very long aswell

[vestal dawn]

ok, why i was banned by hacking?

[torn mesa]

@ocean fulcrum Ticket #ad08d7

that and two more up from that

[ocean fulcrum]

If it is regarding an appeal they usually take 1-3 business days, but can take longer or quicker until you receive a response.

Is that a ban appeal?

[austere juniper]

yes

[ocean fulcrum]

.

[austere juniper]

1-3 business days?

[ocean fulcrum]

Generally, yes

[austere juniper]

gyat damn

[junior fog]

mon-friday

[austere juniper]

fuck, its fine tho.

[scenic falcon]

me too i got banned i want an appeal

[ocean fulcrum]

!appeal

[zenith musk]

https://rustoria.co/support/appeal

[junior fog]

https://rustoria.co/support

[ocean fulcrum]

there are you^

[verbal ridge]

how can I report someone?

[junior fog]

f7 primarily , if you have further evidence use the website

[mighty jolt]

Ok I made an appeal can Someone look at it please

[junior fog]

usual response time is 1-3 buisness days, can be longer or shorter

[mighty jolt]

Alr thank you

[scenic falcon]

thank you

[torn mesa]

@ocean fulcrum

[ocean fulcrum]

Yes?

[torn mesa]

can you come to see one clip?

[ocean fulcrum]

I cant take reports if thats what you want

Needs to be done on the website if you want to include proof

[torn mesa]

how i will show clip

[ocean fulcrum]

You can upload it to a platform like youtube or streamable and then include it in the report

If it is an appeal there generally is no need to add videos - if you still want to do the same^

[torn mesa]

if you can check now the bi in the x5 server he dont have vision and shoot me instant head

brother i make to much report and nothing to do how ?

[ocean fulcrum]

If you made a report you simply need to wait for an admin to respond and review the report.

[torn mesa]

he is two ppl go spect him now he is 2 and he play 2vs 10 ppl

[candid ravine]

hey, I was playing on Rustoria for like 5 days and today i log on and it says i got disconnected for hacking, anyone knows if maybe some applications are causing this?

[ocean fulcrum]

You would be banned in this case

[candid ravine]

huh

[ocean fulcrum]

https://rustoria.co/support/appeal

[candid ravine]

I even bought a vip

[ocean fulcrum]

Being disconnected for "hacking" indicates that you are banned

[austere juniper]

why does it take so long to get reply?

[candid ravine]

but i got no notification anywhere and not even a reason

[ocean fulcrum]

Because only the admin who banned you can reply to your appeal, and unfortunately they are not always available.

[ocean fulcrum]

The reason would be for hacking, a notification is not something we do.

[candid ravine]

so I have to wait for the admin that banned me to even get an explanation?

[ocean fulcrum]

Correct

[raven mist]

!steamid

Post me your steamid so i can take a quick look

[ocean fulcrum]

Bot is down 😔

[raven mist]

sadge

[candid ravine]

76561198289824675

[raven mist]

You should be able to join again

[candid ravine]

okay, thank you so much, but what even happened, did i like get confused with someone or got too many tickets?

[raven mist]

Nah , linked to something wrongly - your isp likes to changes IPs

[candid ravine]

oh, okay, thanks

[dull vector]

what 'Disconnected:Steam Auth Timeout:No auth response'

sea long

[primal drift]

im vbanned for quote on quote hacking never hacked a day in my life

[prisma mason]

i am banned for hacking as well and have been live since i loaded to prove i have no che ats

[main torrent]

Hi. Can I contact the administration on Discord regarding a player using harmful programs? Your website is not working. <@&274971100184576010>

[torn mesa]

x5 rust server he more from 8 ppl guys he dont have clan and make raid right now all together that is not fair

[eternal solar]

Have you made an appeal?

[eternal solar]

If you could make a ticket over our website that would be great. https://rustoria.co/support

[fiery saddle]

<@&274971100184576010> I applied for unban 11 hours ago. When will I finally be vindicated? My account doesn't look suspicious and I didn't buy it. Why did the admin consider me a cheater?

[eternal solar]

Hi you can also submit a report through f7 in game if the website isn't working for you.

[fiery saddle]

Rustoria profile 76561199376003545

[eternal solar]

Sadly, you will have to wait for a response in your appeal. As only the banning Admin can resolve your situation.

[main torrent]

I did it. But I can provide a video of his shooting. He aims straight for the head. This person has no conscience or fear and openly demonstrates his superiority using cheats.

[raven mist]

You can join again

[vagrant atlas]

🤓

[eternal solar]

If I can ask what is the issue you are having with the website?

[fiery saddle]

What the hell?! What reasons did the administrator have to ban me? I have a completely normal account with no suspicious activity. Why are such issues being resolved so slowly?!

[vagrant atlas]

OMG

[runic marlin]

He just told you it's been fixed

[vagrant atlas]

slow ass mf

[fiery saddle]

Haha forgive me for saying that. I don't understand English very well and I misunderstood his words. I offer my sincere apologies.

[main torrent]

The loading wheel keeps spinning endlessly. The complaint does not go through. I tried several times.

[runic marlin]

It's fine I understand, have fun playing 🙂

[fiery saddle]

Thank you ♥️

[main torrent]

This happens at the final stage of submitting the complaint.

[gray quartz]

lets go eu main servers down now i can grub these raiders haha

[eternal solar]

That is unusual, I don't see why that would be happening.

[fallow vale]

servers down

eu main

[main torrent]

Can I send you the video and the cheater's Steam ID in private messages?

[eternal solar]

Sadly, I am only a chat moderator.

[gray quartz]

where are the game mods, I'd love an update on EU Main

[fallow vale]

fr

[eternal solar]

But if you want. You can join #368790610783764480 and ill see if I can help you with submitting an appeal over the website.

[mystic ferry]

WHY DID RUSTORIA EU MAIN CRASH

like for the 20th time

Fix eu main

[gritty needle]

why do sprinklers not work in Rustoria?

[fallow vale]

ik mods aint doing shit

[gray quartz]

Any awnser would be nice

[gritty needle]

or is there something specific?

[mystic ferry]

<@&274971100184576010> when is eu main up

[fallow vale]

<@&274971100184576010>

[raven mist]

Its booting up

[mystic ferry]

its still not up

[gray quartz]

also is there no rust+ on rustoria?

[ocean fulcrum]

There is

[gray quartz]

on eu main?

[ocean fulcrum]

There should be

I havent seen anyone else ask about this

[mystic ferry]

now it is

[torn mesa]

@odd kayak

[gray quartz]

cuz my teammate said that rust+ said it couldnt find the server

[torn mesa]

@odd kayak please open the turrent one more time brother

[ocean fulcrum]

Tell him to come here and we can help him

[gray quartz]

will do

[warm tide]

where can ido a report

[ocean void]

!report

[glass olive]

Hey, @warm tide

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ocean void]

you can use f7 report in game to report a player or via the support website linked in the message above!

[whole trail]

OMG HADE HI

[fading glen]

Now that Google is no longer recognizing pride month is toria gonna do the same? Not homophobic just curious

New question why it’s it called whatever-phobic when you don’t like someone who’s LGBTQ, if it’s less of a fear more of a hate? Not me or anything I don’t care who people diddle, just thinking out loud

@hexed nimbus do you have the answers dad?

Again I’m not being homophobic I’m autistic and genuinely curious on these things

[rugged locust]

@raven bison jerkmates 1v1?

[fading glen]

What’s your elo?

[mystic ferry]

Who are u

[whole trail]

check dms with rivenpc

im on my alt rn so

[austere juniper]

why does it take so long for reply?

[elder juniper]

!ticket

how do i make a ticket

i just got muted on long for typing "come chinhook frfr" in chat wtf

[hexed nimbus]

!appeal

[runic marlin]

!steamid

omg

Im stupid

[hexed nimbus]

Lol tags broken again 😂

[hexed nimbus]

We know no need to brag about it

[runic marlin]

Fixed @elder juniper sorry about that

[copper ledge]

Hello admin, good day. Just wanted to ask. Is there some sort of bug for the sprinkler? For some reason, my farm base's sprinkler stopped working. It was doing just fine then it stopped. I already tried to reset it up but same issue. Your response is much appreciated thank you

[copper prairie]

hi, I am trying to reconnect to your server - Rustoria.co - US Low Pop, but it isn't allowing me to

I also have VIP on that server

[still brook]

how many time are we ban when its the fcking second time im ban for playing with a hacker ?

[wary niche]

i am inside the ground, i need help on br long, inv full, i cant move or drop items

[copper prairie]

suggest using the website to create a ticket - the link is above in comments

[wispy dirge]

We don't interfear with game play, we will be unable to assist, sorry!

[wispy dirge]

1st rule of rust: Trust no one.

[still brook]

yeah i mean i should do that but how may time i will be ban ? 1week or more bcs its the 2nd time in 2 month

[ocean thistle]

Hey are you able to connect via F1?

[copper prairie]

trying the whole reset computer, checking rust file integrity, cmd dism.exe /online /cleanup-image /restorehealth, sfc /scannow - thing

[copper prairie]

I can connect to other rustoria servers, just not US Low Pop

[ocean thistle]

I'm able to connect and so can others. Have you tried to use a VPN?

[copper prairie]

never had a VPN b4

[ocean thistle]

That's my suggestion for now. However, our network team may be able to assist you further - #network-support-old

[copper prairie]

is there an IP address I can use to connect to the server? or command in f1 menu to connect to Rustoria.co - US Low Pop

[ocean thistle]

connect lowpop.rustoria.us

^ copy that directly into your F1

[past moth]

can i get refound for vip on eu main? cos the other day I didnt want to buy it

[ocean thistle]

!refund please read this first

[glass olive]

Hey, @past moth

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[opaque moss]

is us main down?

@glass olive @cunning tulip US Main issue, disconnected and 0/250 players

[quick escarp]

booting

[opaque moss]

ty

@quick escarp

[tender prawn]

wtf, why is us main down?

we pay all this money for vip every month just for constant lag and server crashes,

[analog plank]

I got a gb +180 days ago, I have to open ticket or something else to play again?

if any admin knows what should I do it would be helpfull, I dont want to play and get banned for evading or something like that

[tawdry gale]

can i get admin on vc

[lyric basalt]

Send me a DM with your accounts

[analog plank]

done

[tulip otter]

Hello I wanted to ask if an admin on Rustoria Eu Long is suspected of being a cheater and is currently raiding a base on W10. There are 3 people

[long wren]

!report

[tulip otter]

!report

?

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dapper depot]

were do i go to appel a ba

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

here !

[dapper depot]

ok

will i get unbaned for charge back

i did it beacuse it would not let me cancel and i was out of money

[long wren]

Hey,

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[noble furnace]

The server has been bugged and the beds don't work. And when my friend was inside the bunker, he was killed for no reason. He just died from magic damage caused by the server. So we have a closed bunker. Can any admin open it?

[slim storm]

Need help with a cheater

[lofty glade]

https://steamcommunity.com/profiles/76561199108539156 cheater on US Long

[sterile herald]

Why am i getting kicked for advertising

[slim storm]

@lofty glade yeah hes cheating

most likely a purhcased account

first seen 4 years ago played for 2 hours then started playing again 9 days ago averaging an hour on each server

[long wren]

Unfortunately, we can't help you. because admins does not interfere with gameplay at all

[slim storm]

Who do i contact about cheating

[random condor]

need help banning a cheater

Rustoria us mondays

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

@random condor please make an ticket

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sterile herald]

ban?

for what fucking reason

[long wren]

The reason is as you can see, it is advertising

[sterile herald]

wtf do you mean advertising

I've been playing since force and haven't advertised anything

[long wren]

https://rustoria.co/support can you make an appeal?

[sterile herald]

fine is it a ban appeal

o-r just a generic ticket

[long wren]

Yeah ban appeal

[long saffron]

wen admin look at tickets

inb4 queue zzzzzzzzzzzzzzzzzzzzzz

[random condor]

u guys arent looking at tckets

theyre spin botting and its nothing to u

76561199664572956

76561198982871207

both their ids RUSTORIA US MONDAYS

[near halo]

!report

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

Cant make tickets. Cheaters ruining the fun.
130 hours w softaim on Rustoria Medium .. 76561199154811629 ggs to my wipe 🙂