support

[dreamy sparrow]

!appeal

[glass olive]

Hey, @marsh latch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marsh latch]

ı didint knpw

how admin will help me

[pine bluff]

How can i report player i just watched someone scale a 2 story base with no ladder

[west osprey]

If you know their name, please make a ticket on the website

[dreamy sparrow]

!report

[glass olive]

Hey, @pine bluff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine bluff]

!report

[glass olive]

Hey, @pine bluff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

If your teammate was banned for hacking, typically you will be banned for association for 7 days. You can appeal your ban on the website, but we can not assist you with anything here.

[pine bluff]

Open my ticket i dont know how to set up where i can record video but hes active right now you might be able to catch him

[hardy arrow]

Thanks. So what happened even?

[zenith grove]

my friend just got baned while he was afk colecting points when he got back he was banned whats going on ?

[long wren]

tell your friend make an appeal

[glad skiff]

i got banned of easy anticheat btw of rust self

[glad skiff]

where can i appeal

[long wren]

!appeal

[glass olive]

Hey, @glad skiff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glad skiff]

but its a ban from your side i think and my whole rust got banned is that possible ?

[thorny dune]

You are game banned, this is not something we can do or change. You will need to appeal with EAC if you believe it is incorrect.

[glad skiff]

EAC, how can i contact them

[fallow vale]

eu main is laggy asf

[gray quartz]

eu main crashing?

[lusty scaffold]

yea eu main dying rn

[sinful cosmos]

gg

[thorny dune]

A quick Google of EAC Appeal and you should be fine to find their appeal system

Forwarding EU Main issues

[fallow vale]

it crashed

[glad skiff]

Thankyou i submitted but i couln"t tell my story part its just an appeal

[hardy arrow]

Hey I’m just wondering what even happened for me to get disconnected for hacking because I don’t want it to happen again is there anything I can do to prevent it now that it is fixed

[runic marlin]

It was an error on our side, no need to worry just keep on playing

[hardy arrow]

Okay thank you I am newer to the game so just didn’t know if I did something wrong

[fallow vale]

do you know how long this restart will take?

[runic marlin]

around 5-10 minutes

[fallow vale]

ok ty

[manic warren]

my flat's IP got banned cos my disabled flatmate got an EAC banned. Is there anything I can do?

[junior fog]

does it say your banned ?

[manic warren]

no but my flatmate got EAC banned yesterday and now today when I am trying to join rustoria from my pc it kicks me saying "hacking"

[junior fog]

!appeal

[glass olive]

Hey, @manic warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[manic warren]

!appeal

[glass olive]

Hey, @manic warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[honest cove]

can i cancel a support ticket

[runic marlin]

which one is yours

[honest cove]

the refund one

[runic marlin]

I can close it for you if you no longer want to proceed with it

[honest cove]

yes please

[runic marlin]

[honest cove]

https://tenor.com/view/ltg-low-tier-god-ltg-happy-have-a-good-weekend-ltg-have-a-good-gif-4215539049859224827

[trail charm]

Thank you for your research. Can I ask what you are basing your decision on?

[brazen spire]

<@&274971100184576010>

hello admin, now we were in rustoria us long with my team, this platoon friend called platoon was a cheat, how many times he shot us and raid us, he could see inside the house, he had a lot of tricks, and now he was banned, I know his house, he has 2 houses and he has a partner, can you give our loot back?

[dreamy sparrow]

We don't give loot back

feel free to raid him tho 🙂

[frank girder]

U just bought vip for us main but it won't let me skip que for us large

I

Can sumone help

[brazen spire]

I don't have the material to raid 2 times raided the house directly next to us and now it is banned but 0ız is not helping right now cheat man

[dreamy sparrow]

us large ?

[frank girder]

Yea

[dreamy sparrow]

if you buy vip for us main it's only for us main ?

[frank girder]

My freinds bought us main and skipped que for us large

[dreamy sparrow]

There's no other way to get your loot back i'm afraid

[brazen spire]

thanks bro

[dreamy sparrow]

us large you mean us long ?

[frank girder]

No us large my freind bought him us main vip and can skip que for us large

I been waiting 2 days so far

[tiny compass]

bro please unban me

[dreamy sparrow]

Brother US Large does not exist , but if you bought vip for 1 server it's only for that server

[frank girder]

Rustopia us large is a thing

[junior fog]

!appeal

[tiny compass]

i did last night

[dreamy sparrow]

yes

we are not rustopia

[tiny compass]

still no response

[dreamy sparrow]

we are rustoria

[junior fog]

Hey,

To appeal your mute or ban on Rustoria, please use the following:
The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dreamy sparrow]

I think you are on the wrong discord brother 🙂

[frank girder]

Thought y'all were the same thing😕

[dreamy sparrow]

Haha , nope 🙂

[frank girder]

I just spent my only money i have on a server I'm not going to play

[junior fog]

#payment-support

[brazen spire]

now this guy cheated but got back in the game nick plat

just banned he can see he has aimbot please ban him urgently

[junior fog]

!report

[brazen spire]

!report

[dreamy sparrow]

https://rustoria.co/support

[junior fog]

dont call them out in chat or on here ... all you do is make them alert them.

[west osprey]

I'm saying your ban wasn't a mistake as in it was a legit ban by an admin, and not due to vpn issues

[full rose]

How do I get this one guy off the toilet at the refinery he isn't doing anything so I can't cook my crude oil 😦

[dreamy sparrow]

you can't 🙂

[full rose]

Then how am I supposed to cook my crude

[dreamy sparrow]

There should be more then 1 refinery in outpost no ?

[full rose]

Udk

Idk

[junior fog]

dependiong on the server there should be more than one,

[full rose]

I'm on us long

[junior fog]

try these locations in outpost

circles may not be exact just going from meory

[full rose]

I could find another one

Couldn't

[junior fog]

if the server only has one (not played long) im afraid nothing can be done if somone is trolling thats just how outpost is sometimes

[full rose]

Will it ever kick him off after a certain period of time

[junior fog]

not till he starves to death

[full rose]

Nvm I found another one

[junior fog]

perfect was it at one of those circles ?

[full rose]

I don't think so, I will see after I cook my crude

[gloomy ferry]

!report

[glass olive]

Hey, @gloomy ferry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive oyster]

Hi can you please tell me if it is possible to buy a vipka from Russia to the server on the site?
Or rather, pay with Russian cards?

@junior fog

[dreamy sparrow]

#looking-for-group

[cursive oyster]

@dreamy sparrow Maybe you can help me with my question?

[dreamy sparrow]

I would brother , but i don't know the answer for sure

[cursive oyster]

Got it. Sorry.

[devout python]

hey admin

[dreamy sparrow]

But i think you can't buy it from russia sadly 😦

[dreamy sparrow]

wassup

[cursive oyster]

It's very sad(((

[devout python]

i get banned for playing ewith hack but i only in the team to get tag allies no same base

i dont even reconise him

[dreamy sparrow]

!appeal

[glass olive]

Hey, @devout python

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cursive oyster]

And I just wanted you to take my money.))))

[drifting condor]

admin

관리자님 계신가요?

rustoria US LONG , Z22 snow peak, hacker, one person killed more than 40 people, 76561199318469607, help solve it

[dreamy sparrow]

!report

[glass olive]

Hey, @drifting condor

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drifting condor]

198m MP5 AK kill 50people

[devout python]

can an admin see my apeal i need to stream

[dreamy sparrow]

appeals take 1 to 3 bussiness days

[devout python]

hell nah bro

my base gonna decay

i get banned for no reason

i live so far for the guys i only get tags

[twilit dock]

Im wondering if an admin will read this and kick a cheater named sweeper? On the US Low Pop server. The guy has no games on his account, level 0. Clearly ESPing and aimbotting

[dreamy sparrow]

!report

[glass olive]

Hey, @twilit dock

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[cursive oyster]

@dreamy sparrow Is there anywhere to buy a vip besides the website?

[dreamy sparrow]

No

[cursive oyster]

😦

[dreamy sparrow]

i mean someone could gift it to you i guess

[devout python]

1-3 business day ? to see apeals

[dreamy sparrow]

yes sir

[devout python]

i realy need to stream btw

[dreamy sparrow]

it is what it is bro

[devout python]

banned for no reason playing with hacker i dont even know him

[dreamy sparrow]

then why do you invite random people to the team ?

[devout python]

im just in team to dont kill each other

allies

[dreamy sparrow]

yeah that's always dangerous bro 😦

[devout python]

but i dont talk to him play nothing

fuck this game

why the people cheat

[twilit dock]

So an admin will actually look into F7 reports?

[dreamy sparrow]

unless an admin decides otherwise an association ban is 7 days

[devout python]

thats not fun at all

ruined my wipe

[dreamy sparrow]

yes ofc

[twilit dock]

ok this guy has been making it impossible to play, for probably more than just me

Ty!

[devout python]

why the admin just ban the guy how play directly with the hacker

not the team tags

[dreamy sparrow]

that's the rules brother

[devout python]

how i know its a hacker

[dreamy sparrow]

if you don't know who is hacking , don't invite random people into your group

[devout python]

thats a village

lol bro im just gonna wait for a response on my ticket

[dreamy sparrow]

That's for the best 🙂

[runic marlin]

I understand your frustration here I really do, however, this is also why you have to be careful with you you're associated with. You may not always know they are cheating but you still may have benefitted from playing with them, which would give you an unfair advantage over other regular players. Luckily first offense is usually just 7 days so I wouldn't be too upset about it, wait for your appeal to be reviewed and in the future just be more careful with who you play with 🙂

[devout python]

i dont get any benefitted from him

Admin What are the business days?

my base is 10Hour decay aaaaaaa

[dreamy sparrow]

Monday to friday

[devout python]

only respond monday to friday

The admins dont see te ticket in sundays

[dreamy sparrow]

They do

[azure cipher]

MY TEAMATE IS CHEATING AND I DONT WANT TO GET BANNED WHAT DO I DO

[lyric basalt]

Please make a ticket with proof

[devout python]

SAME GUY AS ME AHAHAH

in the village i think

marzy do u see appeal

[lyric basalt]

send me a DM

[azure cipher]

ion have proof he just started screen sharing and flying

[lyric basalt]

send me a DM aswell

[devout python]

i send u a dm

[azure cipher]

we kicked him and changed codes but i just want him banned

[drifting condor]

There are too many cheaters. No matter how hard we try, it's becoming a hopeless game.

In the past, there was hope that the cheaters would get vanned after five to ten minutes, but these days, they have to pass as early as one day and an average of 15 days to get vanned

I've loved this game for 6 years, but I'm so tired.

[sick wadi]

I totally understand the frustration. Cheaters ruin the experience for everyone, and we're doing everything we can to catch and remove them as quickly as possible. Out of curiosity, are you using our ticket system or do you use the F7 report system? In almost all cases our ticket system will be faster

[obsidian temple]

#support

[lyric basalt]

Hey, how can we help you

[cunning cradle]

any ways to check if this player is banned on your server? 76561198799278601

[lyric basalt]

Thats not something we can share with you

[cunning cradle]

ight ty anyway

[hexed nimbus]

!report and dont call them out in public as the can also see this

[glass olive]

Hey, @manic plover

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[flint pivot]

good evening, please tell me what to do, the money for the subscription was withdrawn, but I subscribed, I no longer use it, how to return the money?

[heavy pilot]

when i load rust it doesnt load and says rust.exe smth not repsonding ive tried everything and nothing works

[runic marlin]

Make a ticket in #payment-support and they'll look into it

[wraith locust]

Hi, if i want to skip queue i must buy VIP??

[lyric violet]

Hey there, i got a question. Ive made a ban appeal a couple of days ago and in the support ticket there was said that i will be unbanned in 5 days, but nothing has happened so far. My appeal ID is Appeal #03b672

[kind tiger]

cheater US Medium 76561199336157003

[glass olive]

Hey, @kind tiger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pastel hornet]

https://steamcommunity.com/profiles/76561199570982560

[granite imp]

hoho clan is recruting dm me to be a PVP
Builder
Farmer
sulf bot

[gaunt raft]

<@&274971100184576010><@&393554009799000064>
Got a Clan ban in BR Long
But some part of they already disbanned

My Steam ID: 76561198847705361

[keen tendon]

help s'il vous plait, je n'arrive pas a apprendre le lance roquette a l'etabli T2 alors que j'ai le scrap necessaire

ça bloque a la "baliste"

[spark leaf]

is f7 the only way to report a player?

[keen tendon]

f7 and create ticket rustoria

[chrome junco]

i need help with a guy i beleive is cheating

[old cradle]

appreciate the quick ban within like 3 minutes of the f7

[chrome junco]

are u an admin??

i reported him a while ago and hes still camping my base

<@&274971100184576010>

[hexed spruce]

@thorny dune @west osprey can i be moved pls?

[stark viper]

<@&274971100184576010> <@&393554009799000064> Can you ban these cheaters steam id - 76561198253595106 and the other one - 76561199668512201 both hard cheating I did an f7

[long wren]

!appeal make an appeal

[glass olive]

Hey, @gaunt raft

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

and dont tag staff role

[hexed spruce]

can i get moved pls?

[long wren]

umm what do you need help?

[viscid vine]

#looking-for-group

[trim bolt]

hi i want to know for how long is banned a player ho doxed somebody and post it on the global chat

[long wren]

#looking-for-group

[quaint gale]

oops mb

[devout python]

BR LONG admin during a raid

the server crash

br long just dessapear

[long wren]

server crashed?

[bold glen]

how long ban for playing with cheater

[stark viper]

BRO WHEN IS THIS DUDE GETTING BANNED HE KILLS ME PITCH BLACK WITH TOMMY HAZ bye bye ak kit

[limber spindle]

just trying to log on to Br Long and i got banned? what? didnt hack or play with a hacker. can i talk to staff?

[crude hornet]

!appeal

[glass olive]

Hey, @limber spindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limber spindle]

ty

[gaunt raft]

Is there any administrator attending?

I'm waiting on #368790610783764480

[long wren]

Hello what do you need help

[tulip otter]

!ticket

[glass olive]

Hey, @tulip otter

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

@gaunt raft What did you need?

[gaunt raft]

@eternal solar explained me
But i was asking about my appeal, about being banned for playing with hacker
Since all my team mates have been unbanned and i still

[frozen flicker]

ticket

how long does it take to respond to a hacker ticket?

[long wren]

tickets are processed in the order they are received

[frozen flicker]

ok thank you

[summer creek]

<@&274971100184576010> We got false banned on Rustoria the member that got banned for cheating is willing to submit to a pc check we need to get this solved fast before we get raided

hes in the #support channel
<@&393554009799000064> <@&274980199668645888> could yall reach out

[modern bison]

any admins on?

[wanton crown]

cheating pos

[crude hornet]

!appeal

[glass olive]

Hey, @summer creek

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wanton crown]

see u next wipe

[modern bison]

yeah im waiting lol

its a false ban no other reason lol no clue why

[stark viper]

hey can you respond to my ticket

[summer creek]

he already did that just need you to reach out to staff to get him checked

[crude hornet]

If he has been banned, this may be the final result, and you need to check if your teammates have engaged in cheating behavior.

[loud dawn]

If you've submitted a ban appeal then wait for an administrator response. The standard response time is 1-3 business days.

[summer creek]

well all our loot will be gone....

[modern bison]

im confused if there was an admin to ban me wouldnt they be online now?

[shrewd tide]

admins are all off for the day

[summer creek]

hes false banned if someone could just check his pc he is in the waiting in support channel just check his PC

[crude hornet]

Checking your teammates is your most important thing after being banned，Dot play with cheaters

[summer creek]

I have his PC scan from echo

[worthy quail]

The person who was banned is trying to get checked right now, can you help us?

[reef lynx]

we echo scan everyone

[crude hornet]

!appeal

[glass olive]

Hey, @crude hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tulip otter]

Can I speak to an admin?

[long wren]

for what ?

[ionic dune]

I am Brazilian and I need some help from Admin

[ivory basin]

cheater on us main

[glass olive]

Hey, @ivory basin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip otter]

cheater support

[glass olive]

Hey, @long wren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip otter]

I made a ticket and all

[long wren]

nice

[tulip otter]

but last night I was talking to luke and he came on the server and banned him instantly

I have a new group now

[ivory basin]

check reports <@&274971100184576010>

[tulip otter]

They have a person with level 0 account 40 hours and another with a priv proflie

[south crow]

hello, how are you i have a problem lt says that l mam banned from all rustoria servers and l have not done anything

[ionic dune]

when I enter the BR Long server, when it is time to enter the game exits and Disconnect: Hacking appears, what is this?

[chilly phoenix]

yoo

[long wren]

It's right to take care of it through the original ticket

[long wren]

!appeal

[glass olive]

Hey, @ionic dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chilly phoenix]

need an admin to ban blatant cheater on Rustoria.co US Small

[long wren]

!appeal

[glass olive]

Hey, @south crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[reef magnet]

can we get some support please

[long wren]

group banned?

[reef magnet]

yessir

[exotic zephyr]

yes lol

[long wren]

!appeal

[glass olive]

Hey, @reef magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern bison]

already did

[long wren]

and dont tag staff role 🙂

[reef magnet]

already have watched yous unban on dfalse bans in the same hour

[chilly phoenix]

@long wren are you able to ban people or scan accounts good sir

[long wren]

!ticket

[glass olive]

Hey, @summer creek

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[exotic zephyr]

our base be getting fobbed up on rn by three groups

[summer creek]

we did but I would prefer not to lose all the loot from out force wipe

[exotic zephyr]

would be unfortunate if this was a false ban

[dark wind]

and the VIP $ we spent .....

[reef magnet]

i want to understand why you's aren't even moving on it, or acknowledging besides make a ticket

[modern bison]

almost all of our team including me purchased VIP, it would be appreciated if this was treated like something urgent.

[reef magnet]

alot of us have put alot of time and money into your severs and this is the response we are getting

[long wren]

vip only queue skip

[summer creek]

We will provide whatever yall need just please take a look at the situation

[reef magnet]

thats still money mate, what are you talking about

[long wren]

There are no other benefits

[reef lynx]

We're just asking for some courtesy here

[tulip otter]

Whats the rules for applying for admin

[long wren]

#staff-applications

[chilly phoenix]

any admins able to scan a blatant cheater's account or do I just lose my rockets. 1000% this guy is cheating not trying to waste ya'lls time

[summer creek]

Were not a group that cheats we scan all our members accounts to avoid situations like this whatever proof you need we are willing to provide it just please message the admin that banned us in the staff channel and have him check @modern bison 's PC and we can all get unbanned and problem is resolved

[long wren]

did you make ticket?

[ionic dune]

how do I send a ticket to request the lifting of a ban?

[long wren]

we do not do pc check 🙂

[long wren]

!appeal

[glass olive]

Hey, @ionic dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worthy quail]

Unban endgame we are good people

[summer creek]

How do we prove this is false ban in a timely manner then before losing all our loot?

[chilly phoenix]

@long wren making ticket now

[spring ridge]

^

[bitter jacinth]

cheater on my base

[glass olive]

Hey, @bitter jacinth

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Guys? If you have been banned, please make an appeal.

[bitter jacinth]

told me what slots my weapons were in his name is kissmybullet

they also raided me

on rustoria us long

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter jacinth]

76561199624434300

[long wren]

!ticket

[glass olive]

Hey, @zenith musk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

you too

[worthy quail]

Unban endgame!

[summer creek]

we did the problem is that your saying that its going to take 1-3 buisness days and our base is going to be gone in 1-2 hours

[long wren]

and dont report here

[exotic zephyr]

chat mods dont have power to do this stuff

[long wren]

That's too bad

[spring ridge]

very professional btw 🙂

[worthy quail]

NEver again

[tulip otter]

Please can you guys get a admin on rustoria us long

[ionic dune]

I created Ticket

[tulip otter]

stop watching the superbowl please

and come ban these pricks

[bitter jacinth]

^

kissmybullet rage cheating same with two others

[long wren]

you created a ticket, so just wait for a reply.

[bitter jacinth]

snow is also cheating

[long wren]

!ticket

[glass olive]

Hey, @zenith musk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tulip otter]

there is no admins bro

the amount of cheaters on here not getting banned is insane

[long wren]

tickets are processed in the order they are received so please be patient

[bitter jacinth]

made a ticket

gonna take too long my base gone

so many cheaters on toria cant even snowball

[tulip otter]

There is SO many fuckiing cheaters on long rn

[chilly phoenix]

same with small

[pale sable]

HELP ME with the launch site cheaters bruzz

[long wren]

!report

[glass olive]

Hey, @pale sable

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[faint laurel]

yes

[ivory basin]

PLEASE FUCKING BAN THIS CHEATER

<@&274971100184576010> i made report on website

and F7

[long wren]

please you dont need admin tag

[sweet pilot]

yo i put in a report on someone obiously aimhacking can yall look at him please

[ivory basin]

well get on they fucking job

dude still hard cheating literally spiderman up the giant excav

[barren plank]

yo admins main is like cheater invitational tournament can you lock in

us main

[hollow forge]

YOO THERES LIKE 2 FUCKING HACKER IN US LONG MOTHNLY

AND NO ADMIN IS DOING ANYTHING

WE REPORTED THEM 100 TIMES YET NOT BANNED

[sweet pilot]

atleast one by radtown not even trying to hide it

[hollow forge]

ONE IS LITTEAY JUS RAGE HACKING

[warped oriole]

where do i report cheaters

[long wren]

!report

[warped oriole]

76561199822776434

!report

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

bot broken😅

[warped oriole]

hes very blatant

[hollow forge]

ITS BEEN AN HOUR HES NOT BAN??

HES ON R BASE SPIDERING AIMBOTTING

2 HACKERS IN TEAM

[long wren]

record it and make an ticket

[hollow forge]

76561199624434300 I got record

[long wren]

sorry i mean video

[hollow forge]

i have vidoeo

[long wren]

please upload the video to youtube or streamable and add clip link when you making a ticket

[hollow forge]

76561199165315479 this guy is rage hacking wheres the ticket?

[spring ridge]

can i be unbanned please and thank you 🙂

[long wren]

!ticket

[long wren]

!appeal

[spring ridge]

!appeal

[long wren]

oops sorry

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spring ridge]

no ban found it said

[long wren]

!steamid

ah

[spring ridge]

76561198976572979

[slim storm]

wheres the cheating form

[long wren]

i forward msg please wait

[ebon island]

help cheater

2 hours shot me in the night without nvgs

SEA MAIN

@long wren

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sweet pilot]

bruh this is retarded double head shot witha a bow in pitch black

[ebon island]

i already reported

please ban him and when yall ban him can i get my loot back?

[long wren]

@exotic zephyr Hey,

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[exotic zephyr]

76561199417505925

[long wren]

Unfortunately, you cannot get your loot back.

[exotic zephyr]

i am in now

thank you to all involved it works now

[long wren]

unbanned?

[exotic zephyr]

yes

[long wren]

[spring ridge]

free the gang till its backwards

ggs

[ebon island]

if he is banned tell me

please he so blatant

2 hours in game only

[long wren]

Ingame chat will probably tell you

[ebon island]

ok

[long wren]

like this

[near halo]

Is there a admin on

[ebon island]

yo where do i need to put the last genetic

anywhere?

[austere quest]

Yes, any of the remaining spots

[austere quest]

Yes

[near halo]

Hey mate how are you I have a problem I would love if you could fix

I have been banned evasion on us main and I don’t cheat me and my brother got banned because we are on same ip address I don’t cheat or anything I pay rustoria vip and I play with shoeburt he can verify we don’t cheat please could you help it’s the only fun rust server

[long wren]

did you make appeal?

[near halo]

Yes it’s been pending for a day already

[long wren]

@spring ridge hello you were banned from what?

[near halo]

Me and my brother J8HN-WICK don’t cheat we have a brother who does but we got banned to due to same ip address because we share a game room

[spring ridge]

im unbanned

ty

[long wren]

ohh nice

[near halo]

Our brother was cheating while I was at work and J8HN-WICK was at school and we all got banned because of ip address and now we have a evasion ban

I have done a ban appeal it’s been pending for ages now

[torn leaf]

normaly it takes 1-3 business days

when did you send the appeal ?

[near halo]

Almost 2 days now

[torn leaf]

It's Weekend, these are not business days. I guess you just need to wait until admins review it 🙂

[near halo]

I’m in Australia I forgot it’s weekend for you guys

I deeply apologise for the inconvenience over your weekend

[near halo]

hard cheater on sea long

come someone help\

[winter copper]

Is my account unlocked

@long wren

[near halo]

https://www.battlemetrics.com/players/1183578252

his battle metrics fressh account hard cheating

get this guy banned

[winter copper]

76561199181240760

[near halo]

any admins around or what

[long wren]

huh?

[near halo]

crazy

ban this guy in sea long

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[zenith musk]

Hey quick question for you. For #staff-applications , I have linked my steam and discord. But it is not showing my steam as linked.

[winter copper]

?

[long wren]

https://rustoria.co/ Can you check if it's linked again?

[zenith musk]

Both are linked

[long wren]

can you post picture?

[winter copper]

@long wren 🥲

[long wren]

what happen?

[zenith musk]

Of course

[winter copper]

@long wren this my account 76561199181240760 i dont know why it get ban🥲

[zenith musk]

Make an appeal at https://rustoria.co/support/appeal

[long wren]

I'm not sure, can you try again in a little while?

[zenith musk]

Sounds good

[long wren]

can you click steam icon?

[torn leaf]

You did not get banned only by Rustoria, if I am seeing right. It's a Gameban from Facepunch or EAC. You need to appeal to EAC I guess. Are you banned on all servers?

[zenith musk]

It will not let me sadly.

[long wren]

ahh😅

[winter copper]

@torn leaf ok

[long wren]

did you make eac appeal right?

[tight rampart]

YO WERE THE ADMINS AT

[long wren]

for banned?

[tight rampart]

FOR BANNED WYM

[long wren]

what issue are you having?

[tight rampart]

im in the waiting for support

my little bro got banned and doesnt know why

just told him take his play elsewhere lol

[long wren]

Hey,

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

please make an appeal

[tight rampart]

he did a while ago and never got a response

and cant submit another one

[wheat crescent]

im present

[tight rampart]

thats him

[wheat crescent]

thats me

[long wren]

when he make appeal?

[tight rampart]

40 months ago

ITS BEEN AWHILE lol

[long wren]

no way tell your friend https://rustoria.co/support check again

[wheat crescent]

just checked

[long wren]

What is the status of your appeal?

[wheat crescent]

it just says banned already appealed

it says banned for play elsewhere im just kinda confused

[long wren]

denied?

[wheat crescent]

mmhm

[long wren]

#support message

[wheat crescent]

been there done that

[long wren]

pending or denied?

or?

[wheat crescent]

denied

[long wren]

If your appeal is denied, you will no longer be able to play Rustoria

[wheat crescent]

it wasnt my account then and i just want to know why i am banned and if there is anyway to fix it

[long wren]

ummm

[wheat crescent]

yep

is this conversation donezo?

[long wren]

The ban will probably remain in place

[wheat crescent]

that makes sense lol

can i know why this account is banned

[long wren]

if you connect server. you'll see banned reason

[wheat crescent]

it says "Play elsewhere" when i try to connect not sure what that means

can we get in a call and i show yoi

you*

[tawdry geyser]

Can an admin ban the cheater FALL FOR ME. no admin has doen anything

!report

please

[long wren]

please dont tag admin and staff role

[wheat crescent]

why is my account banned?

[tawdry geyser]

@long wren please do your job

[wheat crescent]

no need to get an attitude with him

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tawdry geyser]

5 people reported him hours ago

[tight rampart]

ever thought he may not be cheating your just bad?🤣

[tawdry geyser]

your server description say, "ACTIVE NON PLAYING ADMINS". Cap

[tight rampart]

#getmorehours?

[tawdry geyser]

you ever thought you can look at the end of a shotgun

[tight rampart]

gotta be ban worthy @long wren

[wheat crescent]

wait so i got banned for cheating?

[tawdry geyser]

dick rider

[wheat crescent]

is that what play elsewhere means

[tawdry geyser]

ride that cock

[tight rampart]

im like an undercover admin

[tawdry geyser]

Budda master dick rider

[wheat crescent]

Please dont use foul language or i will get the head honcho in here

[tight rampart]

how many hrs u got ben

[long wren]

chill guys

[tight rampart]

he started

[long wren]

this is support channel

[wheat crescent]

crazy anyway u can get back talking to me

im still confuzzled

and banned

how i do that

[wispy dirge]

https://rustoria.co/getmyid

[wheat crescent]

76561199107177919 my friend gave me this account and it was already banned on rustoria

i just want to know why

[long wren]

hahaha

[wheat crescent]

why that funny not nice

[tight rampart]

lemon still banned lol

#freelemon

[wispy dirge]

Take it to #general if you don't need support @tight rampart

[wheat crescent]

hes my emotional support

[tight rampart]

just in here for my boy ya heard

[wheat crescent]

preciate it

[tight rampart]

ill leave yall too it tho just get this sorted out fr fr

[long wren]

last warn move #general

[wispy dirge]

https://rustoria.co/support/appeal

You will need to file an appeal via our website.

[wheat crescent]

it says ban already appealed and wont let me do another one

[long wren]

He appeal was denied 40 months ago

[wheat crescent]

the guy with the account before me must have made one

[wispy dirge]

Why should we believe that you got this account from a friend?

[wheat crescent]

im just telling yall i mean i feel like i should use all the details

[pearl ridge]

yall get this solved yet with lemon?

[wheat crescent]

nah not yet

[long wren]

Oh then ask your friend what he did to your account

[wheat crescent]

hes not sure it was just saying play elsewhere for him to he said he put a derogatory term on a wooden sign on his base but i wasnt sure if u could get banned for that

[zenith musk]

@long wren I waited about an hour, and it is still not linked. Please let me know if there is anything else I can do.

[near halo]

You can get banned for anything I got banned for being in the same ip address my brother was cheating on

[wheat crescent]

this account was banned when i got it im just wanting to know why

@long wren u still here

i want to know if there is any chance we can get this ban sorted out or not cause its well past my bedtime

[brittle thicket]

Is there a way to offer VIP to a friend ?

[dark radish]

timew to move on bro

[viscid vine]

Yes, you can gift VIP to your friends, when you want to purchase VIP you need to select "it's a gift" option

[wheat crescent]

so i cant know why my account is banned that makes sense

[dark radish]

if u login and ur banned it tells you when u get disconnected

[wheat crescent]

it just says "Play elsewhere" im not sure what that means

[brittle thicket]

Thank you !

[dark radish]

self explanatory play elsewhere, thats the risk you assume when u buy accounts tbh

[wheat crescent]

i guess so but i bought it from my close friend we are roommates and he wasnt sure why he was banned either

and play elsewhere isnt a reason to get banned

@long wren so this is over?

[wispy dirge]

I've brought it up for discussion, should the ban change I will reach out to you.

This topic is on hold for the moment.

[wheat crescent]

aight u can just DM me

[tight rampart]

i got a question are admins payed hourly or is it salary

looking for a line of work

[wheat crescent]

whats the percent chance i get unbanned

[wispy dirge]

50/50

[wheat crescent]

i like those odds

[wispy dirge]

I'll ping you if we decide to unban you

[wheat crescent]

is it gonna be tn or not cause im about to gts

[tight rampart]

how much do admins make like decent pay?

[wispy dirge]

Not tonight

[wheat crescent]

yes sir

[wispy dirge]

All volunteer

[tight rampart]

danggg

[wheat crescent]

yeesh

[wispy dirge]

It's fun tho

[tight rampart]

i volunteer as tribute

[molten hearth]

@wispy dirge Is it allowed to use Nvidia Geforce Now in rustoria servers?

[wispy dirge]

For recording?

[molten hearth]

for playing only

[wispy dirge]

You're good to use it 🙂

[tight rampart]

could i get an interview for an admin role

[molten hearth]

the one with the monthly subscription in nvidia websites in particular.

[wispy dirge]

#staff-applications

[tight rampart]

preciate it

ahh u cant play and be admin

[wispy dirge]

Aslong as it doesn't provide an advantage you're fine

[tight rampart]

cant put it down lol

[wheat crescent]

thanks bull river glad i can play rustoria servers ive heard some good things about them

and @long wren thanks for being patient with me

[warped kraken]

calm the glaze lil bro

[near halo]

Hey bull.river I put a appeal in about 2 days ago it’s still pending I got banned so did my brother for being on the same ip address we got ban evasion even tho we wasn’t playing while he was cheating but we got banned how do we get past it I pay for vip and everything I only just brought a monthly one and our mate shoeburt can verify that we don’t cheat I know it’s a weekend and appeals won’t be sorted and I know you guys are busy and all I just really wanna play

[long wren]

appeals take 1-3 bussines days so please be patient

[near halo]

Ok sorry just worried I won’t be able to play agian

[wheat crescent]

Nvm @long wren still banned

[long wren]

#support message

[wheat crescent]

i see, it was letting me play for like 30 secs then said play elsewhere again i was just confused

[gritty lichen]

!ticket

[glass olive]

Hey, @gritty lichen

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rich kernel]

I am a loyal player of Rustoria server, and my Steam ID is 76561199716925381. Recently, I found that my game account was innocently banned by the administrator of your server, which caused me to be unable to log in to the game normally. This has left me very confused and puzzled.
After receiving the ban notice, I carefully reviewed my behavior in the game and confirmed that I did not violate any game rules or server regulations. I have always followed the game rules, respected other players, and actively participated in the construction of the game community. Therefore, I believe that this ban may have been due to some misunderstanding or misjudgment.
In order to resolve this issue as soon as possible, I kindly request your team to re-examine the ban on my account. If possible, I would like to obtain specific reasons for the ban so that I can understand and correct any potential issues. Meanwhile, I am also willing to provide any necessary evidence or information to support my appeal.
I believe that through your team's fair review, my account ban issue can be properly resolved. I look forward to restoring the usage rights of my game account as soon as possible and continuing to enjoy the fun brought by Rust with all players.
Thank you for taking the time to read my appeal letter amidst your busy schedule. Looking forward to your reply.
This letter
Salute!

[karmic rapids]

🤓

[long wren]

did you make appeal?

[tired birch]

this interaction failed

@karmic rapidshi

[junior fog]

!appeal

[glass olive]

Hey, @rich kernel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave arch]

chatgpt carried

[gaunt raft]

Good Morning Adminastros ( <@&274971100184576010> )
Have you sleeped well?

Can one of you look at: Appeal #cc7894

[shy remnant]

Please wait for it to be reviewed, 1-3 business days. Unfortunately tagging us all won’t speed up the process

It’ll be reviewed asap by the banning admin tho

[gaunt raft]

It's because every mate of the team have been unbanned, only 2 left
And we sent at the same time "?

[hard drum]

can someone review my appeal, cus i think i got banned for using a vpn

[gaunt raft]

Did u open the appeal respectively about ban for VPN?

[hard drum]

yes i submitted an appeal

[stark sundial]

is someone able to review my appeal. not actually sure what the ban is for.

[ocean fulcrum]

In that case please be patient, it will be responded to as soon as possible!

[ocean fulcrum]

Only the admin who banned you can review your appeal. What is the ban message which you are receiving?

[minor tree]

what happened to the sprinklers on us long? Water flows to them through a pump, but they do not work...

I've already tried everything, they just don't work...

their watering animation does not play and they don’t seem to work

could this be a server side problem?

because yesterday when I left the game everything was working

@ocean fulcrum @shy remnant

[lyric basalt]

Let me have a look

[ocean fulcrum]

Are you certain that your system is hooked up properly?

I’ve never used water/sprinklers so I’m not of much help 😅

[minor tree]

yes, I have already tried many connection options...
Water flows into the pump, but does not come out of it in the first case. And in the second it works, it comes out, but the sprinklers do not reproduce the watering animation

[ocean fulcrum]

Odd, sprinklers might be glitched

Let Marzy check it out and he’ll probably be able to find a solution

[minor tree]

Okay, please tag him

[lyric basalt]

No need to tag me 😀

[ocean fulcrum]

Yup, he already is checking as said above 🙂

[lyric basalt]

I am investigating

https://tenor.com/view/cat-fbi-federal-bureau-of-gif-8514161478359178167

[thorny dune]

This should now start to work again

[lyric basalt]

@minor tree

[stark sundial]

playing with hacker

only 7 day ban tho?

[ocean fulcrum]

Generally for the first offense yes

[ocean fulcrum]

This means that you were affiliated with a cheater and thus benefited from them.

[minor tree]

Yes, thank you. Can I find out what happened?)

[stark sundial]

are you able to provide the name of the cheater

[hard drum]

We were banned for playing with hacker. but i am thinking maybe the anticheat detected a vpn and mistaken it as somesort of injector. and i have reviewed almost everyone's account and i dont see anyone who is the actual "cheater".

[junior fog]

can someone fix my roles, bot not working i want to change map votes from US mondays - Eu mondays

[hexed nimbus]

It’s simple all join a VC and stream the login to the server. The person caught for cheating will have “ banned for hacking “ the rest will have “ playing with a hacker”

[leaden moat]

I can,t find the 5 santa drops.. how do u claim it even

Its not in the kit list

[hexed nimbus]

Relog and you should have them in inventory

@leaden moat

Think it also says so in the item description when you bought them

[leaden moat]

Ahhh

I see

[hard drum]

heres the thing, we kicked like 3 people cus they were friends with an insider

[hard drum]

and they blocked us, so we cant even check them

so now idk what to do

[hexed nimbus]

Well the person caught for hacking won’t be able to get back on the servers anyway as he is perm banned

[hard drum]

so i just wait out the 7 day ban?

[junior fog]

if its hacker association you can do an appeal. more insight may be gained here

alternatively if it was of those then will need to see out the ban.

[junior fog]

!appeal

[glass olive]

Hey, @hard drum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Unfortunately as in any way shape or form knowing or not you guys had benefit of this person so the issue a 7 day temp to the team

[hard drum]

i understand

[hexed nimbus]

Do make a appeal tho after that’s been reviewed you can see a timer if you try to join so you know when it’s over

[hard drum]

sure thing

[cloud cradle]

when eu monday was bp wiped?

[junior fog]

never wipes

[cloud cradle]

ok thanks

[stark sundial]

am i able to get a name of the account that got caught hacking?

[hard drum]

is hacking on rustoria, a garanteed vac ban?

[pine torrent]

yo my garag on eu medium despawned i think

it was right next to my base and it had same tc. when i came from school it was just gone

like everything

[honest pelican]

ya'll suck like admins

[pine torrent]

<@&274971100184576010>

[honest pelican]

banned me & i literally got clips of everthing they don't even let ppl show prof

bunch of bitches ong

[karmic rapids]

hes a scammer who tries to get ur steam account

<@&274971100184576010>

[pastel zephyr]

how much time it takes to get vip ingame

[pine torrent]

just restart game

[pastel zephyr]

already did few times

[pine torrent]

then do a ticket

[pastel zephyr]

<@&274980199668645888>

[dreamy elk]

Why is there no 5 minute privilege on the SEA LONG server? I've been disconnected 5 times due to server lags and at the same time I have to queue 100 people in a row

[runic marlin]

Should be immediate

Make a ticket in #payment-support if it’s not working

[dusty salmon]

What should I do? I was mistakenly banned from Rustoria EU Main. What should I do? I've never played with any third-party software.

[runic marlin]

!appeal

[pastel zephyr]

can anyone help me the wipe is soon i am worried, i did the ticket

[valid shale]

Scammer

https://tenor.com/view/i-love-you-gif-8034123080517444629

[runic marlin]

https://rustoria.co/support/appeal

[runic marlin]

Hello do you have proof of this?

[karmic rapids]

yea

do i have to send it here or can i just dm it

i would prefer if the conversation would stay private

[runic marlin]

DM me please

[vivid kestrel]

Ticket #0c6848

[mild marsh]

i am banned for no reason

how i get unbanned

[junior fog]

!appeal

To appeal your mute or ban on Rustoria, please use the following:
The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

https://rustoria.co/support

[past moth]

Can I get a refound for rustoria main vip?

[grand wadi]

My VIP membership has not expired, why is it no longer available?

@junior fog

@runic marlin

[thorny dune]

Open a #payment-support ticket, the team there will be able to assist

[queen cloak]

i stuck on receving data

@Nick
@runic marlin

[icy basalt]

do Rustoria have arabic support?

[lavish cedar]

im stuck on receiving data

do yall q skip bro this is so stupid

[lavish cedar]

@thorny dune

[green shore]

i have this all time can ido smth with this

[queen cloak]

@thorny dune

[lavish cedar]

hello??

[thorny dune]

If you are stuck on receiving data, it's just a game bug unfortunately and you need to reconnect

[icy basalt]

@thorny dune

[green shore]

so wipe over xd

[thorny dune]

You are welcome to DM me your preferred language and I will try to translate

[green shore]

nice

let me on

[young jolt]

lagging sea long

[humble peak]

how to buy a VIP card? the site is not working correctly

[thorny dune]

Forwarded this on to our team to look at

[humble peak]

@thorny dune you help me?

[thorny dune]

Are you using our website? https://donate.rustoria.co/, if so, how do you mean it's not working correctly?

[humble peak]

my acount has conected

[thorny dune]

I will DM you

[wide jackal]

EU Mondays has ping issues? My teammates and I are 200+ ping

[junior fog]

im in and im fine

[wide jackal]

So weird. Checked my network and everything's fine. Same with my teammates

In game chat also there's people complaining about the ping. Not sure if the issue is on my end or server's

[junior fog]

probably your end

[shy remnant]

From what region are you and your team mates ?

[kind ermine]

Trying to join rustoria in a long time and it says that im banned for hacking when i never did and i didnt even play rustoria for months. would like some help to know the reason for this.

[junior fog]

!appeal

[eternal solar]

Hi there, can you make a appeal on our website.

[eternal solar]

https://rustoria.co/support/appeal

[wide jackal]

Spain, EU

It's normal now. I don't know what happened

[ebon island]

cheater

[glass olive]

Hey, @ebon island

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon island]

sea main

[manic bridge]

I bought wrong vip

I bought for main instead of mondays

[raven mist]

#payment-support

[zealous brook]

i got disconnected is says hacking

whats going on i just bought vip

[manic bridge]

any chance u could check the ticket disconnected with door open

[zealous brook]

any chance an admin can help me i'm at waiting for support

[raven mist]

I cannot no, only payment staff can

[raven mist]

!steamid

[glass olive]

Hey, @zealous brook

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[zealous brook]

done

76561198385020523

[manic bridge]

ok thx tho just anoying i am still in que XD i will be in if they take longer

[raven mist]

Should be fine now

[zealous brook]

can any admin talk to me ?

[raven mist]

You can join the game again

[zealous brook]

what happened tho

[manic bridge]

Also if i buy vip again can i get the other refunded?

[signal gale]

Queue protection didn't worked at Rustoria mondays

[manic bridge]

I payed with card

[raven mist]

We dont have queue protection

[signal gale]

Really

:(

[raven mist]

Should be able to, as long as u havent used it

[zealous brook]

shenzyyy what was the reason for that banned tho

[raven mist]

Was linked to something wrongly

[zealous brook]

my fult tho?

[manic bridge]

did not connect to main so i will buy again write in ticket i want to refund that one

[zealous brook]

thanks its fixed

[lime sentinel]

Why was it banned?

[eternal solar]

Hi there, if you could make a appeal on our website that would be great. https://rustoria.co/support/appeal

[vital cave]

Can u guys unban me? Please 🤨 I’ve already send a ban appeal

[loud thicket]

Bro we’ve been false banned and we gonna get pounded

[plucky shale]

how come i cant connect to rustoria long US?

[ocean axle]

same bruh

my whole team too

[loud thicket]

It’s crazy bruh they take to fucking long to appeal

[slow jetty]

<@&274971100184576010>

[loud thicket]

<@&274971100184576010>

[raven mist]

?

Whats burning

[loud thicket]

We’ve been falsely touched

[raven mist]

Touched?

[loud thicket]

Banned

[slow jetty]

YALL NEED TO CHECK YALL BAN APPEALS YOU NECK BEARD FUCKS

[raven mist]

Yeah, you can wait a bit longer

[raven mist]

!steamid

[glass olive]

Hey, @loud thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[loud thicket]

He’s part of my team

Shenzy we gonna get raided

[raven mist]

I have no interests in talking to your teammate if they'r going to behave that way

[loud thicket]

My team already submit a appeal 39 minutes ago

He’s slow but I’m talking to you nicely

Speak to me

[raven mist]

Whats your steamid?

[loud thicket]

One sec my WiFi ass

76561199808833791

[graceful creek]

Here is my ID Shen 76561198116667150

I'm 5'7 teammate aswell

[raven mist]

Can you show me a screenshot of the error message (ban message?)

[loud thicket]

Yeah one sec

[torn peak]

i was the only one on, my id 76561198246237578

[loud thicket]

The error says playing with hacker

[raven mist]

This id doesnt seem abnned

[loud thicket]

Can’t post it here tho

[raven mist]

banned*

[raven mist]

Same for this one

[loud thicket]

Humble got banned

[raven mist]

So why are you asking about your ban?

When you are not banned

Oo

[loud thicket]

Because when you’re in a team the whole team gets banned maybe

That’s how the bans work

🤓

[vivid kestrel]

Ticket #c4edbb best sniper tru bushes

[loud tundra]

what i wanna say is check my guys pc if you want to ban. unfair to us.

don't work for money under the table bro. just come on it's a game not politics

[graceful creek]

Yeah we are reaching out and if 1 person was banned the entire group is so we were hoping for a resolution or closure on who or if it was a mistake.

[ocean axle]

<@&274971100184576010> yo guys check your bans through bruh we didnt do anything and still got banned
check our pcs if u must bro we dont mind

[raven mist]

The group of "Tobi" was banned

Not sure if thats all of you included

[graceful creek]

Who tf is Tobi xD

[raven mist]

"Tobiヅ"

[graceful creek]

We have no players with that name

[loud thicket]

Not in our group

[raven mist]

Dm me @graceful creek

[empty plume]

bro aint nwoa yall banned me

LOL YOU WERE STANDING STILL IN THE ROCK??? I CAN SE YOU CLEARLY

[humble flax]

atleast pc check me if you guys think I'm hacking cause of my hours

[empty plume]

PC CHECK RN

LOLLLLL FUNNY AHH

[raven mist]

Appeal on bans.rustoria.co

[loud tundra]

we did

[empty plume]

WE ALREADY DID

[humble flax]

already did

[raven mist]

Now wait for the banning admin to reply

[loud tundra]

how will admin reach us

[raven mist]

Through your appeal

[empty plume]

how long does it take for them to reply

[loud tundra]

okay

[humble flax]

you need to support us right cause this is a support category

we need you to go get the ban admin?

ban*

[loud tundra]

can u please escalate the process we were out with comps and sulfur on the road bruh

[raven mist]

Nope, we do have an appeal category for appeals.

[empty plume]

hop in a call w us

yo hop in the call talk

cause we knjow we not hacking tahts why we laughing this off

[loud tundra]

all in the vc is my team we nee justice rn

[empty plume]

im litterally proud people accuse me of how cracked iam

[pallid mortar]

lol

[empty plume]

hitting a headshot and = meaning hacking

[humble flax]

its just unfair man

[empty plume]

lol funny ahh

[humble flax]

atleast pc check

[empty plume]

funny ahh

[raven mist]

You can be in waiting for support as long as you want, the only admin handling your appeal is the banning admin

[pallid mortar]

alr man

we can wait

[loud tundra]

u are a mod escalate pls

[empty plume]

alr talk w us in a call though

1v1 me ukn ill show you them skills that got me false banned

[raven mist]

Like i said, you'll need to wait for your appeal

[humble flax]

dang.

aight we'll wait

[south mist]

admin promised unban after we spoke on discord but still hasn't unbanned me

[blazing fern]

how come I cant rotate vendy on main?

[heavy bone]

when’s wipe us monday?

[zenith musk]

@raven mist

<@&274980199668645888>

[viscid vine]

Please don't tag us, tell your problem directly

[zenith musk]

#server-info

[zenith musk]

The problem was in the deleted message that I replied to.

[modest blade]

So what was it ?

[zenith musk]

$50 steam giftcard steam link, msg got deleted.

[zenith musk]

You should be able to check, its in your logs

[ocean fulcrum]

Already done 3ddy 🙂

[zenith musk]

Preciate it

[crisp dome]

I just got banned on my Mac mini 2020 on rust for nothing, i am banned on all Rustoria servers and am really upset. I was logging on to research Thomson blueprint and it said I was disconnected for hacking

[viscid vine]

!appeal

[glass olive]

Hey, @crisp dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crisp dome]

The ban is not showing up on my history, I have been banned on all Rustoria servers

[wispy dirge]

rustoria.co/getmyid

[crisp dome]

I signed in already and it shows that I only have one ban from 10 months ago

[long wren]

Hey,

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crisp dome]

Ok

76561199556927871

[mystic elm]

I got ban 76561199624730039

[viscid vine]

!appeal

[viscid vine]

Please make an appeal here https://rustoria.co/support

[crisp dome]

I understand you guys are busy but I would like to get in touch privately and explain my situation

[viscid vine]

Just make an appeal.

[crisp dome]

It is not showing up in my van history

I refreshed multiple times

And tried but still not working

[viscid vine]

so you are saying that you can't make an appeal because it's not showing up that you are banned on Rustoria ?

[crisp dome]

Yes

It only shows a ban 10 months ago

[viscid vine]

What was the ban reason 10 months ago ?

[crisp dome]

Hacking

[viscid vine]

Well if you did make an appeal 10 months ago and it got rejected there is nothing to do.

[crisp dome]

I never made an appeal for it

I was playing this wipe with my friends

[frozen sonnet]

my brother i let play on my pc used a unlock tool for cod while on rust and my account got game ban i was wondering if i play on a diff acocunt on youre server will i get ban?>

[crisp dome]

And wipe was very rough so I asked for a Thomson from a solo to research and I log in next day banned

[viscid vine]

Probably yes, ban evading is forbiden.

[frozen sonnet]

well can i appel it bc i want my fault? and didnt even cheat on rust ?

bc i only play rustoria i have abt 5k hour on your guys sever alone

@viscid vine

[viscid vine]

You can try to appeal rustoria.co/support/appeal

[ocean thistle]

You're game banned. You need to appeal with EAC.

[crisp dome]

Am I just not understanding something?

[ocean thistle]

I'm taking a look at your issue

[ocean thistle]

You should be good to connect in 15 minutes.

[crisp dome]

Ok thank you

[ocean thistle]

No problem

[frozen sonnet]

i made a apple wit eac but can i play on a diff account on your server?

[ocean thistle]

No, you are game banned. You are banned from the game. You cannot connect on any server.

[ocean thistle]

To play on another account please review our server rules

https://rustoria.co/rules/vanilla

[strange saffron]

Question for the Auth system on the 5x when will i be able to use discord and youtube again

since i now cant use 2 kitsand miss a 2 points

[ocean thistle]

Youtube is still broken as far as I know. However you don't need Youtube linked to get the kit

[strange saffron]

Discord i do

i had it linked but it unauthd or smth

and typing /auth just keeps saying i need to link it

but when i go to the auth website its linekd

[ocean thistle]

It shouldn't take more then 15-60 minutes if you recently /auth again

Ah I see

[strange saffron]

its been sayin it for over 3/4 years now haha

[ocean thistle]

I did something on the back end

Can you see in 15-60 minutes? You may tag me here or DM me

If it still doesn't work I have another idea

[strange saffron]

sure

[ocean thistle]

Oh wait I see now yeah... let me reach out to someone

[strange saffron]

thanks

it shouldnt be this discord acc

[crisp dome]

It worked! Thank you 🙏

[ocean thistle]

Let me see what I can do but it's unlikely... sadly

[strange saffron]

why

if i may ask

[ocean thistle]

It's complicated

[strange saffron]

its bc the old admins dont like me 🙂

[ocean thistle]

I gotta reach out to someone