support

[raven mist]

Denied and unbanning in 7 days is the same

[shy remnant]

Have you received an answer do your appeal ?

[vale matrix]

mine is not denied

im unbanned right now

[raven mist]

Is it accepted?

[vale matrix]

yes

[teal ravine]

how can it be denied when we literally have no cheater

[raven mist]

Okay

[teal ravine]

check his pc

[vale matrix]

i can show u screenshot or FaKe_Cyco on steam if u want to check it

[tranquil crag]

and ours are denied

[raven mist]

Looks like “primlocked” was cheating

[tranquil crag]

tf

[shy remnant]

We don’t do pc checks

[vale matrix]

primlcoked is @fervent berry

[raven mist]

That id is still banned for 7 days

[vale matrix]

american with 178ping and serve rlag happened

[vale matrix]

refund

[gusty radish]

Rustoria EU LONG

[shy remnant]

Ok so I’m going to repeat this again

[teal ravine]

how was he cheating?

[vale matrix]

refund my vip then

[shy remnant]

APPEAL

Debating here is useless

[tranquil crag]

LMAO

[teal ravine]

that guy was afk in base for the whole day

[gusty radish]

RUSTORIA EU LONG SERVER LAGGG

[raven mist]

Not going disclose how a cheater got caught

[surreal zenith]

sorry for asking but how do u know if a appeal has been looked at

[vale matrix]

we are all false banned FOR 1 WHOLE WEEK refun our shit RN

[tranquil crag]

we appeal but u guys are dog shit at ur job

get a real job instead of watching ur screen all day

[gusty radish]

RUSTORIA EU LONG LAGG SERVER HELP !

[raven mist]

Make an appeal and wait for a response

[shy remnant]

Get some respect

#rules

[teal ravine]

wow so u are straight up banning us with no proof? we dont know for what are we banned

[raven mist]

Not going to repeat it again

[vale matrix]

buddy why are we baned for 1week when we did nothing

[teal ravine]

please lets just resolve it im sure its a missunderstanding

[shy remnant]

We don’t ban with no proof. Now MAKE AN APPEAL if you believe it’s wrong

[raven mist]

We have proof, however no reputable community will ever show you

[gusty radish]

@shy remnant RUSTORIA EU LONG LAG SERVER HELP

[lilac nova]

beacuse you were playing with a cheater

[vale matrix]

i cant appeal

[raven mist]

U already did?

[vale matrix]

pc check him

[raven mist]

You said

[gusty radish]

RUSTORIA EU LONG LAG SERVER HELP@lilac nova

[shy remnant]

Listen a bit please

We don’t do pc checks

[raven mist]

Again, we dont do pc checks

[lilac nova]

We don't do PC checks, means nothing

[vale matrix]

yes but im still banned for 1week as u say

[placid pecan]

is there active admins to check reports in the weekend?

[raven mist]

Its not even replies to yet?

[teal ravine]

is there any way u can check him that hes not cheating?

[raven mist]

Yes

[raven mist]

…

[placid pecan]

ok

[raven mist]

Again

[teal ravine]

or u just straight up ban him cuz hes rubberbanding

[vale matrix]

i literally have a clip of hte last seconds before we got banned

noone was suspicious in the clip

not at all bro

[gusty radish]

RUSTORIA EU LONG LAG SERVER HELP

[shy remnant]

DEBATE IS OVER

Make an appeal at https://rustoria.co/support/appeal. If the appeal is DENIED then the decision is PERMANENT

Debating here is USELESS.

Now #general !

[surreal zenith]

sorry for asking but how do u know if a appeal has been looked at

[gusty radish]

RUSTORIA EU LONG LAG SERVER HELP FIX SERVER

[shy remnant]

You"ve all been answered to your question, over

[shy remnant]

Thank you, will forward

[shy remnant]

You'll get an answer on the website

[vale matrix]

no i want to know why we are false banned

[raven mist]

Youll get a response in dms or on the website

[shy remnant]

A P P E A L

That's it

[surreal zenith]

ok so i just log back in a few days

[raven mist]

Wait for your appeal to be answered

[surreal zenith]

thank you my friends hope to back on ur server s sometime

[shy remnant]

What's ur steam id ?

[heady flume]

can any admins help me with an appeal? My friend and I got banned last night for "playing with a hacker"
I am playing in a duo and there was a guy near us that we added to the party because he was being friendly, but we never actually played with him. He had his own base and ran around on his own. We didn't get loot from him and didn't pvp or run monuments with him or anything. My duo and I had no way of knowing he was hacking.
Our base is about to start decaying and we spent 2 days building
would appreciate any help

[shy remnant]

Tell your friend to make an appeal and wait for a response to it

[surreal zenith]

76561198891854679

[heady flume]

we both made an appeal I was just hoping to expedite it since our base is starting to decay i think

[shy remnant]

Appeal will be reviewed by the banning admin within 1-3 business days

[heady flume]

so we are fucked then i guess? Our base is gonna be gone 😦

[shy remnant]

@fervent berry again sitting in WFS will not speed or do anything else to that situation

[shy remnant]

Appeal and wait for a response to it that's it

[buoyant palm]

!ticket

[glossy tiger]

Where do i go to get unbanned

[surreal zenith]

the website

[shy remnant]

What's ur steam id ?

[teal ravine]

it has been denied to all of us but we are 100% sure he did not cheat or anything

[heady flume]

Steam ID: 76561198272668817

[teal ravine]

give us a chance to prove it

[shy remnant]

You can connect again in 10mn

[shy remnant]

If it's denied, it's permanent

[surreal zenith]

thjank you so much

[shy remnant]

Your friend was cheating

End of debate

[teal ravine]

we can prove it however u want cuz he is not cheating

[heady flume]

my friend is lumby

[shy remnant]

We have proof that he is cheating, we are not going all over it again Redmi

[teal ravine]

ok how can i refund my vip? cuz i got false banned this is sueable

[dreamy sparrow]

it's really not

[shy remnant]

According to the ToS, no but you can still make a #payment-support ticket

And the ban is not false

[lilac nova]

why are you so confidence of them not cheating? You were sitting right next to them?

[teal ravine]

bro there can be no proof cuz he did not, if he rubberbanded thats bcs hes american

give us the way

[shy remnant]

As Mumu just said, unless you were sitting watching their screen the entire time, you can't say they are not cheating

We can, we got proof to it

[teal ravine]

do u want me to pc check him and send u the video or what??

[shy remnant]

End

Of

Debate

Stop asking for a PC Check omfg

We don't do that

[surreal zenith]

can i have his name so i dont play with him again and can block him /kick him from the group

[shy remnant]

Ur good, you did nothing wrong

[teal ravine]

he was streaming it we have like last 30hrs

[surreal zenith]

ok thanks for quick response

[median tulip]

ADMIN THIS GUY HAS A CAR BASE OUTSIDE MY BASE HONKING 24/7 CAN U PLEASE BAN HIM IS IT EVEN POSSIBLE ?

[shy remnant]

Not going to tell you more about that, sorry. The appeal is denied, the debate is for the 1000x time over

[west minnow]

hello ?

[shy remnant]

?

[median tulip]

@shy remnant

[shy remnant]

We can't do anything about this sorry

[shy remnant]

Yes ?

[median tulip]

ok understandable

[tranquil crag]

no it aint over LMAO bc yall ban for no reason

[heady flume]

Steam ID: 76561198272668817

[shy remnant]

1-3 business days for an appeal to be answered, please be patient

[tranquil crag]

we watched his screen and nothing is there

[teal ravine]

i have that record on my pc and the ban has no been given for anything that happend 2 days ago so i have a really good proof that he was not cheating so that is in fact sueable

[shy remnant]

it actually is over, we have our proof, we have our reasons. The ban for them is permanent, PWH bans are temps, wait it out

[lilac nova]

Interesting, but he's 100% cheating based on the evidence we have

[tranquil crag]

no bro cause yall are stupid and wont pc check him like it takes 5 mins of ur day

[shy remnant]

Notified the banning admin and they will review it whenever they can

[tranquil crag]

u sit at home 24/7 with ur big ass man titties bouncing off ur desk so pc check him crooked teeth pussy

[teal ravine]

alr give me quarter of our vip back and im chilling, dude i have played this server for 3k hrs i do not need to cheat or play with cheaters also why cant u send the cheater himself his clip of cheating? thats not any GDPR fraude

[shy remnant]

Ur getting muted again. Have a nice day and get some respect #rules

[lilac nova]

We don't ban people out of offical servers without 100% proof, then why would PC checks matter when we have enough

[craggy sage]

Can yall look into buzz mcallister? he was banned by mistake by one of your admins for playing with hacker and we didnt add anyone else to team. Please look into it i think an admin made a mistake or misclick

[teal ravine]

u still a person not a robot and it could be a conincidence of stuff happening

that guy is not a cheater man i can swear on that all u want

[west minnow]

My base is being raided and I need to wait 1-3 days for a response?

[heady flume]

Appreciate it. Is it possible for you guys to stop our base from decaying in the meantime?

[lilac nova]

then you are wrong, that's all I can tell you

[teal ravine]

even if what u said is true we did not benefit from it in any way in fact we did not even know that so why are webanned? just delete our base clear our bps and let us play without him

[lilac nova]

That's not how it works

[teal ravine]

we innocent and i think if u get rid of all our progress its fair to let us play noticing that we didnt know hes cheating

i still think he was not

[lilac nova]

Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.

[teal ravine]

so delete our loot keep him banned delete our bps and theres no benefit

[craggy sage]

Can yall look into buzz mcallister? he was banned by mistake by one of your admins for playing with hacker and we didnt add anyone else to team. Please look into it i think an admin made a mistake or misclick

[dreamy sparrow]

Make an appeal

https://rustoria.co/support

[craggy sage]

we made appeals but takes the admins forever to get to it, seems like it was a mistake by an admin hoping they make it right

[dreamy sparrow]

Appeals are answered in the order they are received

[shy remnant]

Describe your issue please dd77

[teal ravine]

hello dear <@&274971100184576010> can u o please join me in the vc called wfs so i can explain you my problem its complicated

and i aint have much time

[glossy tiger]

Sup. Submitted my ban appeal and waiting it out. I just want to know if it is possible to see the ban history for the server or who was actually responsible for getting my friends and I banned?

[teal ravine]

of course sir join me and i will describe it

its not so simple

<@&274971100184576010>

please guys i need quick help

[shy remnant]

Is it about a ban

Or a report of a cheater

[teal ravine]

https://steamcommunity.com/profiles/76561199745228266/

https://steamcommunity.com/profiles/76561198431003940

[craggy sage]

pls look into buzz mistake by admin

[gusty radish]

Rustoria EU LONG LAG SERVER

RUSTORIA EU LONG LAG SERVER

RUSTORIA EU LONG LAG SERVER

@shy remnant

[vivid kestrel]

Ticket #9c7177

full cheating

[raven mist]

Are 3k hour accounts new accounts now?

wut

[vivid kestrel]

this guy

is 3 servers played prefiring

Ticket #9c7177

[raven mist]

We'll take a look

Thanks

[vivid kestrel]

a guy who comes back after 4 months and goes to modded servers for few hours sorry but that is sus

[raven mist]

Im still not sure why you would call that a new account

[teal ravine]

3k hrs aint much buddy

still a noobie

[raven mist]

🤔

[placid pecan]

#d379d3

6hours on his account, 1v3 just now, full chest

[digital zenith]

I don't want to be annoying but I made a ban ticket two days ago
I would be very happy if an admin could check it out
Appeal #95a89d

[placid pecan]

he got banned

just now

[raven mist]

Correct

[placid pecan]

not even 100hours for the 3 of em

[daring temple]

Hey there i believe i was banned for ‘playing with a cheater’, I’m still at work so i don’t have an appeal number due to this, would i be able to speak to a member of staff for this please?

[frigid trail]

BAN for playing with cheater is 7 days

[placid pecan]

@raven mist
why is there someone active in there base still?

[daring temple]

Yes however i’ve paid for VIP to play for this wipe, is there a way i can appeal and get this ban removed or a way to get my money back? As i had no knowledge of any cheater in my group?

[ashen flax]

how to get un banned for charge back??

[raven mist]

2 other players were banned with said player so not sure if it already got raided

[placid pecan]

its not

its 20m away from my base

[raven mist]

ah nvm i see

gimme a min

[ashen flax]

how do i get unbanned for charge back???

[daring temple]

LMAOOO

sorry that was rude

[raven mist]

make a #payment-support ticket

[raven mist]

Handled now

[placid pecan]

yes thx, hope he didnt sealed

[frigid trail]

You can try to make an appeal and see what a admin says but its unlikely the ban will be lifted

[frigid trail]

!appeal

[glass olive]

Hey, @daring temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[daring temple]

thank you, i understand you cant really prove if i knew of the cheater or not, but its more frustrating that i’ve wasted money rather than i’ve been banned as i understand that association no matter what circumstance is shady.

[gusty radish]

RUSTORIA EU LONG LAG SERVER
@shy remnant

@raven mist

[daring temple]

well its not their fault is lagging is it genius?

[raven mist]

Honestly not seeing any other complaints atm, can you make a #network-support-old ticket please

[gusty radish]

my clan of 20 people feels lags, we are in different parts of the world check your server for lags and freezes

@raven mist

[raven mist]

What kind of laggs?

[frail sonnet]

im having probelms with joining ur servers this is what i get

come to discord.gg/rustoria - berch

[sick wadi]

Please DM @thorny dune your SteamID

[burnt smelt]

!TICKET

[glass olive]

Hey, @burnt smelt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frail sonnet]

he hasent anwsered me

[sick wadi]

He'll respond once he's available

[frail sonnet]

alr how long will this take?

[sleek prawn]

guys?

[languid ether]

ну какого хуя

[radiant sapphire]

server down

[languid ether]

4 раз за день

[sleek prawn]

what the flip

[slate dagger]

Realy?

main again down?

[sleek prawn]

yup

[languid ether]

yes

[sleek prawn]

mid fight

[slate dagger]

i know.. we raid right now... joke...

[languid ether]

XD

[sleek prawn]

i was grubing oxums

lmao

[bright lodge]

me cargo

[gray quartz]

i swear if this keeps going on im gonna play minecraft

[sleek prawn]

ima play oxide

or trident survival on roblox

same thing

[gray quartz]

haha yes much better

[buoyant bane]

Ez cargo

[digital zenith]

I don't want to be annoying but I made a ban ticket two days ago
I would be very happy if an admin could check it out
Appeal #95a89d

[gray quartz]

what did u do bro lmao

[digital zenith]

got banned from the anti cheat because it didnt recognize my crroshair software.

[floral oyster]

can an admin check rl floppy he s got multiple game bans on reccord

eu mondays

[junior fog]

!report

[glass olive]

Hey, @floral oyster

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[floral oyster]

ok

but the admins are not banning anyone

there a kid with 30 hours played and 1000 farmed headshoting anyone and he is still not banned

[junior fog]

if you have footage, make a ticket via the website with addiitonal evidence

[raven mist]

Please make a ticket on our website and we'll get to it

[long wren]

appeals take 1-3 bussines days

[long wren]

Ban and crosshair are not related

[digital zenith]

i know its sounds snicky buy check the ticket and you will understand

[vale sandal]

submitted another ticket for the cheaters that are griefing being back online. blatant af scripts and wallhacks

[tall peak]

@stark canyon

[stark canyon]

Why am I banned

I was a duo invited a solo and banned after its a trio server

[long wren]

!appeal

[glass olive]

Hey, @stark canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Did it say eac in the ban message ?

[digital zenith]

what is eac

it said hacking

[hexed nimbus]

Sounded different as you said but then you just gotta wait for a appeal reply

[stone vale]

does US Monday still wipe on monday even thou it wiped on thursday?

[minor temple]

Yes it will

[stone vale]

😱 👹 thanks

[heady flume]

<@&274971100184576010> My ban appeal just got denied because a random neighbor of mine was being friendly with me so I added him to my party and he ended up being a hacker so I get banned for playing with a hacker after 2 days of farming and building a base. I didn't base with him, pvp with him, run around the map with him, or get any loot whatsoever from him. Great system you guys have going here!

[raven mist]

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."
https://rustoria.co/rules/vanilla

[heady flume]

So i guess in the future I should never add anyone to my party

[dreamy sparrow]

Not randoms

[raven mist]

Please do be carefull on who you team with yes

Your ban is probably 7 Days and not perm

[heady flume]

ya its 7 days. Just annoying to have wasted 2 days grinding to lose it all because someone nearby my base was hacking

I legit didn't benefit from them at all

[violet ruin]

welcome to rustoria tm

[heady flume]

worst part is the only reason I added him to my party was because he was pretending to be a new player that needed help

[raven mist]

Send me your steamid, did you also have any teammates?

[heady flume]

lumby was my teammate

Steam ID: 76561198272668817

[long wren]

It doesn't matter whether you benefited or not. 🙂

[heady flume]

ok

[raven mist]

Forwarded again to our banning admin, but you'll probably have to wait out the 7D ban i'm afraid

[heady flume]

thanks

[gaunt sleet]

76561199277122492 hacker w hacker friends smh

[green flame]

yo how much exlpo do i need for a stone foundation with a c4. So 1 c4 and how much exlpo

[digital zenith]

Appeal #95a89d
glad if someone check
ban ticket

[vale sandal]

is it possible to have an admin relook at the ticket submitted? cant really leave base at this point sicne they are back online

a90d6a

[raven mist]

Looks like that ticket is being reviewed rn

[quaint gale]

shenzyy how do i appeal i just got playing with a hacker i just found him on rust find a team and now im banned

[raven mist]

!appeal

[glass olive]

Hey, @quaint gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quaint gale]

shenzyy would i get a text after i just appeal?

[raven mist]

!verify

[glass olive]

Hey, @quaint gale

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[raven mist]

If you do verify you'll get a dm

[daring temple]

shenzyyy, I understand the ruling system put in place is to make sure there is NO cheating. but some of your rules with it are wack and slightly out of pocket, although i do get it.
Is it possible for me to get my money back from purchasing vip, i didnt willingly play with a cheater so i feel a bit scammed so could i get some of my money back please?

[raven mist]

!refund

[glass olive]

Hey, @daring temple

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ashen flax]

how long does is usually take for somone to look at my ticket?

[modern elm]

Can I talk to a mod please ?

[drifting elk]

@ them

[grave wren]

may i talk to a mod

@minor temple

[minor temple]

Hello

[karmic current]

@minor temple can u look Appeal #ab8947

[stark canyon]

I can’t make ticket I was banned for more team limit and I only had my duo and my other friend join

Tickets aren’t working for me

[ashen flax]

how long does is usually take for somone to look at my ticket?

@minor temple can you look at eu-3587

[tacit oasis]

!ticket

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west minnow]

bro

[junior fog]

depends on the ticket type, reports are ASAP apeals are 1-3 buisness days

[ashen flax]

okay thanks

[junior fog]

is there a question about this you need help with ?

[west minnow]

I bought VIP to play Wipe, but you asked me to wait 1-3 days

i need join server

[junior fog]

#payment-support

[long wren]

I don't think he wants a refund.👀

[near halo]

us long cheater 76561198326401010 this is steam id

[long wren]

!report

[near halo]

super obvi

like full esp

[long wren]

Hey,

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

please make an ticket

[violet kraken]

Ticket #3a886e
this guy has lvl 0 account and is prefiring every player

[eternal solar]

Hi there, thank you for the report. Our Admin team will get to it as soon as possible.

[nocturne spire]

76561199487206521 hard cheater already made F7, rustoria us main. i have multiple clips

[simple yoke]

guys blue room just glitched on smoil on EU Medium, closed when crate was activated, we don't have blue card lmao - can admin reopen?

[near halo]

love getting offlined by a cheating clan :p

[fluid stump]

hello rustoria admin deal with the cheaters

us long

[warm pine]

Can we have an admin help with tickets made on us small blatant 3hr cheater please

[west minnow]

ahhah After refunding the VIP membership, I finally got a reply

7 hours

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inner pawn]

<@&274971100184576010> pls check ticket

[timber rose]

THERE IS ONLINE ADMINS NOW;

[karmic current]

<@&274971100184576010> pls check Appeal #3cbf2d, i want play with my team

[marsh sluice]

what i have to do when i got kicked with reason come to discord

[hearty fulcrum]

!steamid

[glass olive]

Hey, @marsh sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[crimson sluice]

can an admin type to me there is a blatant ESP cheater on rustoria EU MAIN whole day he hasnt sttopped and no one has reacted please just get him out of here

[karmic current]

@hearty fulcrum can u help me, Steamid: 76561198428084963 - Ticket: Appeal #3cbf2d

[marsh sluice]

76561199019550447

[inner vector]

Hi can i speak to someone about a racist, homophobe stream snipping?

[hearty fulcrum]

Please message @balmy cypress with your Steam ID (the number you sent above). He is the one who asked you to come to Discord because he needs to speak to you.

[marsh sluice]

okay so i dm him?

[crimson sluice]

lily sorry but could i get some help?

[hearty fulcrum]

Yes Please message him and wait for a reply, thank you

[hearty fulcrum]

If you have made a ticket, we will investigate. We do not accept reports in Discord

[crimson sluice]

where do i make it

[marsh sluice]

okay ty

[hearty fulcrum]

F7 or use our website https://rustoria.co/support if you would like a response from the admins

[crimson sluice]

okay thanks

[rancid carbon]

since that kid https://steamcommunity.com/profiles/76561199296195556 got banned can i get his codes

[crimson sluice]

was he cheating?

and was that on EU MAIN server

[silk saddle]

arer any of yall able to help me

i was banned for playing with a cheater i had no idea and i blocked him once he told me

im new to the game and he killed me with crossy and i asked him to team

[nova plume]

can any mods help me real quick with resolving an issue

[stark hatch]

@balmy cypress come to discord???...

[balmy cypress]

Hey, thanks for coming to discord. Please send me a DM

[hardy arrow]

I just got banned for hacking?

[silk thicket]

im getting disconnected for hacking first time logging into the server

[crimson sluice]

,,macanaka,, guy plays in EU MAIN server he is BLATANLY CHEATING WITH ESP its so obvious just do something about it, thanks

made 50 reports aleady

[inner vector]

can i get anyhelp?

[silk thicket]

fr any admins or mods in here?

been waiting for support

cant get into the gd game lol

[alpine jetty]

76561199112431790 on eu long cheating private profile

[silk saddle]

can somone in support look at the appeals

[bleak tulip]

never really did oil, if the crate at oil is gone does that mean there is no scientist there yet

[gentle swan]

how i can report?

[hearty fulcrum]

Feel free to explain your issue in the chat here, and we'll help you out.

[glass olive]

Hey, @gentle swan

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

make a au server

[nova plume]

i sent a ticket

where do i see if u reply

[hearty fulcrum]

The same website will allow you to view previous tickets that you've created. Or you can go to https://rustoria.link to link your Discord with your Steam and receive a message from a bot with the admin response (only if your DMs are open and your accounts are linked)

[nova plume]

lily can we hop in call real quick

and can you help me resolve my issue

[hearty fulcrum]

What do you need help with?

[nova plume]

ban appeal

can I explain in call its a lot easier

[willow hinge]

he wants to show you his penis

[nova plume]

ur weird bonker

[willow hinge]

heh.....

he tryna talk crazy in the vc

[nova plume]

broooo why did i get banned for some bs

[hearty fulcrum]

If you have already appealed at https://bans.rustoria.co, then you need to wait for a response from the admin in charge of your ban. We do not accept appeals in Discord, and only the admin who banned you can make a decision regarding your ban.

[silk saddle]

hoow log is the wait its been an hjour

@hearty fulcrum do you know how long the wait is ive been waiting for over an hour

[inner vector]

CAn an admin like help mea deal with all these racist homophopes stream sniping scum bags? or na?

[silk saddle]

one sec

[stuck flume]

@hearty fulcrum can you check out Ticket #922c2d

Im pretty sure they have esp

[dusky bay]

dude can you guys please ban this team of cheaters on US long

[spiral knot]

there is a cheater on us long his name is 消失

he has game ban and has a private profile

[dusky bay]

11 day old account hacking his cock off on us long do something about it

[nova plume]

what if admin never checks?

[dusky bay]

bruh

no way we let this shit go on

[nova plume]

@dusky bay Taking care of it right now, what grid and whats his in-game name?

[hardy arrow]

can my ticket be looked at

[dusky bay]

shut up

[exotic zephyr]

your online support page is not working right now

[nova plume]

Watch yo mouth

bros been on urst for 13 hours straight

afking hours weirdoooo

people who afk hours are weird

[dusky bay]

how my meat taste pussy

[nova plume]

Good meow

[tulip otter]

@hearty fulcrum where do I make a ticket to report a cheater

[crisp badge]

yo can i pls get help

[mystic storm]

what happend to the 10x server

[crisp badge]

i found someone is a flg serv and i let him join me and he was cheating i dont what to do

[long wren]

!ticket

[glass olive]

Hey, @inner vector

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!ticket

[glass olive]

Hey, @tulip otter

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[copper knoll]

do i need to be whitelisted for exitlag

[stuck flume]

#922c2d
cheater with big base

[long wren]

we dont have whitelist

[copper knoll]

bruh it says too many connections from this ip when i have exit lag open but only for sea long

not any au servers

[crisp badge]

i made a ticket will they talk to me on discord

?

[split oasis]

yo i got ban evasion when im not banned at all can you fix this?

[torn heart]

!appeal

[glass olive]

Hey, @split oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusky bay]

bro for the love of god ban this mother fucker

[crisp badge]

i made a one

[split oasis]

says i already made an appeal but ive never been banned how can i be evading a ban

nvm its letting me do it

[torn heart]

https://cdn.discordapp.com/attachments/1275388866207023137/1299798313821929583/wut.gif

[low zealot]

why not gonna ban cheaters teammates?

[tiny compass]

bro i just got banned for some bs

[dusky bay]

still a blatant fucking hacker ruining wipe in us long lmnebula

11 day old fucking account cheating his nuts off

[stuck flume]

what grid is he in

im playing same server

[dusky bay]

nickalo for the love of god ban this idiot

[glass wadi]

rustoria 10x us not up?

[quaint blade]

hey admins, very obvious cheater Rustoria EU long without even trying to hide.
please speed up the ban, Ticket #323efc

[dusky bay]

BRO FUCKING BAN ImNebula on US long for the love of fucking jesus

Ticket #b36ac1

Ticket #b36ac1

[tiny compass]

#ae4e64 appeal this ban its bs i didnt do nothin

[dusky bay]

Ticket #b36ac1

Ticket #b36ac1

Ticket #b36ac1

[torn mesa]

some one please

we have chiter in x5 server

the name is NIN

[dusky fjord]

76561199260173455 cheater Eu long

[dusky bay]

Ticket #b36ac1

[torn mesa]

every day we have problem with cheater come on guys

[dusky bay]

Ticket #b36ac1

Ticket #b36ac1

[last edge]

spamming wont help, pls stop

[dusky bay]

neither does ignoring hackers

[mystic storm]

Bro where is the 10x its been like an hour since it went down

[last edge]

tickets are review in order they come, pls be patient, an admin will check yours asap

[last edge]

already aware, working on it

[mystic storm]

ok

please lmk when updates happen

[winter copper]

IS MY ACVOUNT UNUNLOCK

[torn mesa]

IN X5 SERVER Steam name NIN AND Ja he have cheating any staff never?

[dusky bay]

just let blatant cheaters play all night huh

[stark quiver]

Ticket #567abf A 2-hour account is cheating, please observe him

[dusky bay]

They won’t watch

[long wren]

tickets are processed in order they are received so please be patient.

[quaint blade]

thats crazy

[modest spire]

Servers down?

[south cobalt]

Yo I can't connect to rustoria us main

only that server

[simple pike]

yeah almost like the server is down

[south cobalt]

yeah server is down

[supple loom]

frfr

[simple pike]

i hope youre being ironic

[iron lion]

f7 US main blatant cheats

[south cobalt]

real

[inland sundial]

Reported him yesterday, nothing tho

[rancid carbon]

is it down

[barren plank]

cheaters logged and crashed the server

[glass olive]

Hey, @barren plank

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy plover]

plz open the server

씨발

[coral tinsel]

what server are yall talkig abt

[prime frigate]

a cheater in the server

Eloise, he know where i am all the time

Rustori.US Main

Rustoria.US Main

[pliant merlin]

Hacker US-small POLIKOVIK only headshots very easy to tell hes cheating

[glass olive]

Hey, @pliant merlin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

@ocean thistle any updates on the issue

[gusty radish]

https://steamcommunity.com/profiles/76561198127083890/ can't log in to the server check

@long wren

Rustoria EU long

@gloomy parcel

[vestal dawn]

how fix "disconect" come to discord - marzy"?

[tough bane]

@lyric basalt < Have a chat with this guy

[vestal dawn]

in private messages?

[tough bane]

Sure, send him your steamid of the account you got banned

[near halo]

@jagged escarp 76561199336302741 cheater us long

ones named 00 the other 0

[dreamy sparrow]

!report

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[knotty rain]

is there an admin in here?

[dreamy sparrow]

What do you need ?

[knotty rain]

can I get an admin to come to my position in US long...I want to show them something strange

?

[dreamy sparrow]

something strange ?

[small basin]

@stiff widget check DM

[knotty rain]

yes...don't know if it's worthy of taking a note....but, when I put a horse to a feeding trough....it floats through the ceiling to about 80 feet in the air above my farm

but I can go to the spot on the trough, mount it...and sit on it 80 feet in the air

I've tried placing the trough in several spots...but the same thing keeps happening

don't know if an admin wants to make a note of this or not

[dreamy sparrow]

idk for sure , would have to wait untill an admin sees your message

[dreamy sparrow]

you could also make a ticket

!ticket

[glass olive]

Hey, @dreamy sparrow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[knotty rain]

well, I'm gonna leave the horse there....an admin can come look whenever one is available

[tiny elm]

i was banned 600 days ago on rustoria servers anyway i can whitelist a new account?

[dreamy sparrow]

No

[tiny elm]

not even for asoc

[dreamy sparrow]

asoc ?

[tiny elm]

twas an association ban but like the 3rd offense

[dreamy sparrow]

if you are still banned on that account , there is no way to play on another account at rustoria

[gilded frost]

CAN YALL DO SOMETHING WITH THE GODDAMN CHEATERS ON US LONG WHEN A FUCKING REPORT IS MADE FOR FUCK SAKE

[strong veldt]

NEED HELP

some1 just killed me on roof and spiders up on my roof

[hexed nimbus]

your caps seems stuck, btw you not the only player to make a ticket the get hundreds a day so be patient as the go trough them as fast as humanly possible and in order the come in.

[hexed nimbus]

!report

[glass olive]

Hey, @strong veldt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful geode]

where admins? eu medium cheater "1mpala" full rage

[dreamy sparrow]

report him 🙂

[glass olive]

Hey, @woeful geode

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gilded frost]

@woeful geode they all on jerkmate give them 3 days or so to do anything

[gilded frost]

and yall are stuck on jerkmate actually do something

[shrewd mesa]

<@&274971100184576010> where admins? eu medium cheater "1mpala" full rage

[strong veldt]

3 team close to my base r full on aimbotting and using spider to fly up my base

like how blatent

[dreamy sparrow]

The only thing to do here is report and wait for a response

[strong veldt]

reported them ill just wait

[frozen flower]

https://steamcommunity.com/profiles/76561199382062519 - 730197507170238587 (discord id) cheater

[strong veldt]

u gotta go on there website

[dreamy sparrow]

you need to make an appeal brother

[hexed nimbus]

!report and do not call them
Out in public as the can also read this

[glass olive]

Hey, @frozen flower

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frozen flower]

oh i will and aight

[indigo dock]

<@&274971100184576010> maybe u guys wanna look reports?

[frozen flower]

hes in voice chat with me rigth now telling me hes cheating lol

real nice

[hexed nimbus]

No need to tag the go trough tickets as fast as humanly possible and in order the come in you are not the only person to make one so be patient

[indigo dock]

its been 4h bro :D?

[dreamy sparrow]

We have alot of tickets to answer brother 🙂

[indigo dock]

i dont think so but okay

[strong veldt]

do you know when ppl get scoted?

[dreamy sparrow]

scoted ?

[strong veldt]

like check if they are cheating like go on the server

[hexed nimbus]

The do but won’t tell you when the there just don’t call them out as the could toggle if you do and then you prob get a msg we didn’t find anything just continue to play and try to go away from them and let the admins do there thing

[hexed nimbus]

That’s also why it takes more time to go trough tickets because sometimes the get on and it’s real obvious and the get banned in a few min in other situations it could take way longer to get evidence the are cheating so just be patient guys the do look at every single one

[strong veldt]

do the admins destroy the cheaters base?

yea im next to the cheaters base and they are just staying AFK in the base

[hexed nimbus]

Also if you made a F7 you won’t get a reply ( the can’t trough f7) if you made a ticket on the site the will reply to it

[gusty radish]

Rustoria EU LONG SERVER LAG

RUSTORIA EU LONG FIX SERVER

[strong veldt]

i made 2 tickets for each cheater

[gusty radish]

@dreamy sparrow

[hexed nimbus]

Just one with good info is enough cause the have to look and handle every ticket mate so there is your delay if every one makes multiple

[strong veldt]

thing is i had my recordings off so i didnt upload any clips does that make the waiting time longer?

[gusty radish]

@hexed nimbus RUSTORIA EU LONG HELP SERVER

[frozen flower]

i made a ticket

if someone could take a look at it that'd be great

[dreamy sparrow]

appeals take 1 - 3 bussiness days

[frozen flower]

bruhhhh

i was on the server for like 30 minutes, got invited to a team and got instant ban like 5 mins later - kid that was cheating literally admitted that shit on video too i have it all recorded

[dreamy sparrow]

Does not really matter if he admitted it or not

[gusty radish]

RUSTORIA EU LONG HELP SERVER

@dreamy sparrow

[dreamy sparrow]

it would still be an association ban

[runic marlin]

Will forward

[gusty radish]

The server is lagging and freezing check the server RUSTORIA EU LONG

@runic marlin

[frozen flower]

my friend was walking around outpost asking people if they wanted to play with us because we are a duo and wanted more players, and 15 minutes later we get ban because that kid he invited to team was cheating lol

[dreamy sparrow]

Don't invite random people you don't know ?

[frozen flower]

😂 i never do, rather play solo was homies idea

i'll wait, thanks for the help

[gusty radish]

The server is lagging and freezing check the server RUSTORIA EU LONG

[dreamy sparrow]

Thats all you can do atm brother 😦

[frozen flower]

ripp

[dreamy sparrow]

Depends what it is for

[gusty radish]

The server is lagging and freezing check the server RUSTORIA EU LONG

@runic marlin

[dreamy sparrow]

brother you are the only one complaining out of 450 players

[fallen surge]

can i have dedicated player role 76561198880843493

[warm snow]

Yo, I am getting kicked for hacking in Rustoria.co US - Small

[stoic current]

Hey @runic marlin can we join a vc for a ticket for a ban

[gusty radish]

log in to the server and take a look at the chat@dreamy sparrow

[dreamy sparrow]

if the appeal was already denied , then there is really nothing you can do

[dreamy sparrow]

!appeal

[glass olive]

Hey, @warm snow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frozen flower]

yeah could we like get in a voice channel?

[stoic current]

yeah

[dreamy sparrow]

No

[warm snow]

appricated.

[gusty radish]

log on to the server and look at the chat. Everyone in the chat is writing about lags on the server@dreamy sparrow

[dreamy sparrow]

Thrashy already forwarded it to the admins

[hexed nimbus]

just stfu and wait trashy just said will forward meaning he will notify devs to take a look so just wait no need to keep spamming the same message every min

[gusty radish]

We're standing there, we can't move@dreamy sparrow

[stoic current]

@dreamy sparrow why is it that we cant get in a voice channel with a admin

[dreamy sparrow]

admins don't have time for all that bro 🙂

[hexed nimbus]

if its about a ban make a appeal and wait for it to be reviewed

[dreamy sparrow]

just make a ticket/appeal and wait for the response

[gusty radish]

I would have stopped doing it if you had been doing it before I texted you.@hexed nimbus

[stoic current]

@hexed nimbus i have one in how long will it take

[hexed nimbus]

1 to 3 business days for appeals

[stoic current]

Dam by that time are whole base gonna be gone

for something that wasnt are fault

[hexed nimbus]

what was the ban reason ?

[stoic current]

sum kid wanted to play with us that we meet on the beach and we were playing and he was cheating with out us knowing and got all of us banned and we didnt even know we just want to continue playing without him and enjoy the server ]

we have clips of him saying it was him and we didint know

[warm snow]

it's weird it only shows me a ban I had 15 months ago in EU Mondays but not the one in US Small

[hexed nimbus]

well i can tell you that this type of ban is a default 7 day temp for playing with hacker anyway so the 3 days wont matter but you still have to appeal you will see a time after its been reviewed and when thats gone you can play again

[dreamy sparrow]

Does it give a ban reason when you try to log in the server ?

[hexed nimbus]

its messed up sometimes but admins can see the actual info if you appeal

[warm snow]

US Small or EU Mondays?

[warm snow]

Ight, imma submit it then rq.

[raven mist]

!steamid

[glass olive]

Hey, @warm snow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[warm snow]

tyty

[raven mist]

Send me your steamid please

[warm snow]

Getting it on sec.

[stoic current]

yeah u can see we never played with him and he said he likes to do that to people so its messed up everything we worked for is gonna be gone because of sum dumb kid theres no way we can get back on today @hexed nimbus we want to play with the stuff we worked for

[warm snow]

76561198143444951

[regal ingot]

<@&274971100184576010>

[warm snow]

oh did he mean in dms?

[stoic current]

we want to get in a call to show proof

[hexed nimbus]

thats up to the banning admin but just letting you know what it potentially comes down to so you know in advance

[raven mist]

No no all good

You can join again @warm snow

[stoic current]

is he on @hexed nimbus its a kid ruining people games and its not there fault and there losing what they worked for

[warm snow]

US small right?

[raven mist]

Yes

[warm snow]

very much appricated broski

[stoic current]

Appeal #a00603 i just would want this resolved

and how can u meet people if u dont play with them

[stoic current]

thats corney theres admins on and should be at least lookin at them quick

especially for things like this when people are not cheating

[gusty radish]

RUSTORI EU LONG

Server stop

!!!!!!!!!!!!

[hexed nimbus]

reports
server issues
general inquiries
appeal

and its a weekend so people have time with fam and such the are volunteers its not a 24/7 paid job

[gusty radish]

RUSTORI EU LONG FIX SERVER

Admin

[hexed nimbus]

its stopped right so what might be happening you think ????

my god this guy LOL

[gusty radish]

We can't move, the doors won't open.

RUSTORI EU LONG FIX SERVER
Admin

[raven mist]

Its been forwarded and being looked into by our devs

We already told u

[strong veldt]

what does PWC mean? bc apperently the cheater got banned for that

[stoic current]

ight bro i guess yah dont care what so ever

[hexed nimbus]

playing with cheater most likely

[strong veldt]

in my ticket they didnt find any evidence on them apperently

ah ok

[stoic current]

your cooked they aint helpin u brody

free your base to

[hexed nimbus]

he just said the guy got banned so the did LOL

[strong veldt]

yea one of them got banned and the others aswell

[stoic current]

@hexed nimbus maybe in banning someone nun else

[void briar]

What’s the rule on vac ban how long does it have to be until my friend can play

[stoic current]

6days for nun

[hexed nimbus]

vac is not rust relates

[hexed nimbus]

https://tenor.com/view/7days-gif-20309510

[dreamy sparrow]

Not for nothing , you played with a cheater:)

[void briar]

Yeah but all officials are 120-180 days if u have a vac ban on ur acc ur playing on

[stoic current]

your corney asf

[hexed nimbus]

for gamebanned accounts

[void briar]

What’s the vac rule how long does it have to be until my friend can play or is there not one

[stoic current]

wrd 2 my mother head admin for what to talk shi lol

no wonder its unpaid @hexed nimbus

[void briar]

Nah it’s vac AND game ban bc the acc he’s playing on is vac banned on steam and most server Ed are either 120 days or 180

[hexed nimbus]

if you had a account rust gamebanned then you cant join till that ban is over 180 days vac bans are not related to rust as rust uses eac

[void briar]

So my friend can play if he has a vac ban on his account that he’s playing on with a game ban on R6 on his acc idk it’s weird bc moose kicks him for the vac ban and making him wait till 180 days

[thorny dune]

The only thing we moderate is Rust game bans, so if your friend doesn't have any of those, they are good

[rapid barn]

Steam ID: 76561198985870952

[hexed nimbus]

and the reason for posting this ?

[hexed nimbus]

!appeal

[glass olive]

Hey, @rapid barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallen surge]

can i have dedicated player role 76561198880843493

[rapid barn]

I saw the guy before, he wrote and he got unbanned

[hexed nimbus]

you got 2000+ playtime on one server ?

[hexed nimbus]

you need to appeal mate

[rapid barn]

i do

[gusty radish]

The problem with lags on the server can be solved in these last 6 months, maybe you need to upgrade your equipment, maybe come up with a system to log in to the server to reduce the attacks, is there any solution to this problem, or will this server always lag? have you noticed that the top clans have not played on the server for 3 VIPs?

Rustoria EU LONG

[loud dawn]

Congrats on 2,000hrs on Rustoria US Main!

[raven mist]

Done

[forest bone]

br long offline pls help @raven mist

[warm elk]

Hi i bought vip but im still in Q

[thorny dune]

Please open a #payment-support ticket, the team there will assist with this as soon as possible

[raven mist]

Make a ticket on our website please so we know who you're talking about

I do see many f7s but i still have no idea who you are in game

[plucky shore]

! Appeal

how to appeal a ban <@&274971100184576010>

[runic marlin]

!appeal

[glass olive]

Hey, @plucky shore

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep gulch]

hey boss there is a closet cheater with a big team

[frigid trail]

!ticket

[glass olive]

Hey, @deep gulch

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[prime stratus]

can someone answer my ticket please ❤️

[thorny dune]

A report ticket or an appeal?

[knotty aurora]

admin i got into the server and my game crashed with no error

and im now on queue again wtf is this

[dreamy sparrow]

Rustoria does not have a grace period when disconnected

[knotty aurora]

thats ass

[cedar nacelle]

how long is the appeal being considered approximately

[dreamy sparrow]

1-3 bussiness days

[cedar nacelle]

ty

[small talon]

I did nothing

[oak bluff]

what happend to eu main

guys

[fickle glen]

where rto report players?

[wheat monolith]

!report

[glass olive]

Hey, @wheat monolith

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

This should be fixed now and you can connect

[oak bluff]

What happend to eu main?

[fallow vale]

why does the server crash?

[fickle glen]

Ticket #b79a66 please check asap ^^

[thorny dune]

Looks like a crash, it's been forwarded so it can be brought back online asap

[oak bluff]

alr

[dense totem]

Расширьте слоты на rustoria EU long

[oak bluff]

Any progress?

[thorny dune]

It's now booting

[fallow vale]

shouldnt take long then right?

[fickle glen]

Berch can u check Ticket #b79a66

[thorny dune]

Almost finished booting yes

[thorny dune]

I see your ticket, will be checked as soon as possible and you'll get a reply in-game

[digital zenith]

broi submited my ticket almost 3 days ago wtf is going on can someone check it pls Appeal #95a89d

[thorny dune]

Appeals are responded to usually within 1-3 business days, the banning admin will check and reply to your appeal as soon as possible

[digital zenith]

ty (:

[austere niche]

!report

[glass olive]

Hey, @austere niche

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hardy arrow]

This same thing happened to me I got disconnected for hacking last night I put in a ban appeal thinking it was a ban

I can send a sc of proof

[haughty yew]

Expand slots on Asia Long

[long wren]

!appeal

[glass olive]

Hey, @hardy arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trail charm]

Can I ask here about got mistakenly banned?

[west osprey]

!appeal

[glass olive]

Hey, @trail charm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

You can also put your steam ID here and I can take a quick look

[trail charm]

This is my steam ID 76561199175809386.

[hardy arrow]

why cant i send a sc

[digital zenith]

@west osprey pls brother ive been waiting for 3 days almost for my ban appeal an you pls take a quick look on it too Steam ID 1083012186 and my ticket ban appeal is #95a89d

[hardy arrow]

76561199522579523 is my steam id

[kind tiger]

there is guy sending fishing links in here

[hardy arrow]

im trying to send a sc it just says disconnected hacking

[digital zenith]

yeah me as well

but before 3 days ago!!!

waiting till now

[coral adder]

can anyone help with transport heli stuck on my base its very loud

[hardy arrow]

yeah same im not even banned i just get disconnected

[warped robin]

Appeal #5a5bd8 please look this appeal

[hardy arrow]

also then when i go to appeal page it says the ban was 6 months ago?

[wild nymph]

drag us

[digital zenith]

I know you're doing what you can to handle all the ban appeals because your anti-cheat is really screwed up. But it's not fair that I have to wait so long for a response when someone who just sent a message in chat got help in a second. ban appeal: #95a89d steam id: 1083012186

[silver jetty]

need some help chinook is stuck in my base on eu mondays

[ocean thistle]

Can you DM me?

[wild nymph]

pls drag

me to magma

[ocean fulcrum]

Do you need help Knay?

[rugged wharf]

@ocean thistle can u help me

[ocean fulcrum]

I might be able to - what’s up?

[stark quiver]

Ticket #d007ce Please observe him, he is taking action

[lyric basalt]

!appeal

[glass olive]

Hey, @wild nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rugged wharf]

ticket Appeal #5a5bd8

[digital zenith]

can you check my ban appeal its been up for a long time

2 and a half days

[rugged wharf]

@lyric basalt Appeal #5a5bd8

[ocean fulcrum]

Ban appeals generally take 1-3 business days

It’s the weekend right now, so it wouldn’t count as a business day

[digital zenith]

so when i will get a response

[hybrid obsidian]

ive been banned for hacking but ive never hacked i have 10k hrs

[ocean fulcrum]

!appeal

[glass olive]

Hey, @hybrid obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital zenith]

Tuesday?

[ocean fulcrum]

Hard to say, usually 1-3 business days

Give it until Wednesday

It usually is even quicker but can take longer in tough situations

[lean summit]

Is there somewhere to report cheaters beyond f7

[ocean fulcrum]

Website

!report @lean summit

[glass olive]

Hey, @lean summit

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[lean summit]

45 hr dude spidermaning I to our base

Aimbotting as well.. crazy

Us large

[digital zenith]

i sent it in Friday man This is infuriating.

[wild nymph]

@thorny dune

you down to drag me maybe

@lyric basalt

[ocean fulcrum]

I understand your frustration, especially since you want to play, however, due to the large number of ban appeals we receive, it can take a while. Also, only the admin who banned you can respond to your appeal.

[raven mist]

We dont have a us large

[ocean fulcrum]

Please stop pinging admins 🙏

What do you need support with, Knay?

[digital zenith]

and after waiting for so long i see someone who just sent their appeal gets a response

[digital zenith]

i was banned by the anti cheat bro

i didnt even got to play

[ocean fulcrum]

By EAC?

[digital zenith]

no

[raven mist]

Ah nvm theyr banned @lean summit

[lean summit]

Banned thank u

[west osprey]

Does not appear that your ban was a mistake

[digital zenith]

i was loading the server and then it said disconnected: hacking

[lean summit]

Teammate cheating. As well

[west osprey]

lol

[ocean fulcrum]

This means you were banned by an admin, for hacking.

[west osprey]

If you have one banned account for hacking, this means you can't play here on any of your accounts

[ocean fulcrum]

^

[digital zenith]

Okay, but this is really depressing because I really didn't do anything wrong.

[west osprey]

Not on this account, because you couldn't connect.

[ocean fulcrum]

That is why we have an appeal system.

As you said it is has been 2 and a half days. It is Sunday, meaning you created this appeal on Friday. As I told you, appeals generally take 1-3 business days but can be quicker or longer depending on the situation.

[digital zenith]

I do have a hacking account but its also been banned because of stupid anti cheat

[west osprey]

That is why you can't play here. You can appeal your EAC gameban through them, but until that is removed you can not play here.

[high pawn]

appeal me i didnt do anything smh i got banned for being in team ui with a CHEATER AND DIDNT KNOW

[digital zenith]

i just played with chrossir x from the internet thats all man

[ocean fulcrum]

Appeal with EAC

[digital zenith]

you have a link ?

[silver jetty]

CAN I GET SOME HELP

[ocean fulcrum]

Not on hand, no

[lyric basalt]

Please make a ticket and we will look at it

[raven mist]

Theyr coming for you lmao

[silver jetty]

who>

[raven mist]

The heli 😂

[silver jetty]

💀

[lyric basalt]

😂

[ocean fulcrum]

I say it should stay there

[silver jetty]

yeppp nice admin

[west osprey]

🤦‍♀️

[ocean fulcrum]

Trophy for catching hell

[runic marlin]

That's cool no ⁉️

[tepid apex]

can someone help me im trying to claim the rust skins (twitch drops) but when i click "check for missing drops" its stuck on please wait... and no drops in my inv

[digital zenith]

f5 and try again

maybe the steam connect to another account also

[tepid apex]

tried f5 still same and the acocunt twitch and steam is right it used to work before

idk its bugged now

[warped robin]

wait

and again

[tepid apex]

its been stuck like this since last night

[deep radish]

I am disconcerted by hacking, I have never played with cheats ( server [EU] Rustoria 10x) here is steam ID 76561199237097869

[deep radish]

<@&274971100184576010>

[lyric basalt]

!appeal

[glass olive]

Hey, @deep radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty lichen]

Hi admins. Need support on SEA Long with an active cheater named "yuriioo"

[west osprey]

I have fixed this, you can connect in 20 minutes

[west osprey]

!ticket

[glass olive]

Hey, @gritty lichen

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deep radish]

THX

[gritty lichen]

F7 reported done lorie. Thanks for looking into it. They're actively hacking atm, probs the best time to observe

[fickle glen]

Hey Lorie, where can I ask for suggestions or anything? about server related changes perhaps

[crisp badge]

bro i made a ticket and i was on a lfg serv found this dude and he was cheating and he just sat in base so i let him and i get banned like wtf i did nothing wrong

[west osprey]

#feedback-suggestions

[crisp badge]

and i was i got the base he joined after and he did not do shit

[west osprey]

Definitely rough, you're welcome to appeal on the website

[gusty mist]

any admins

<@&274971100184576010>

[compact ivy]

can someone despawn the chinook on rustoria mondays EU its stuck on our base

[runic marlin]

@gusty mist

[compact ivy]

<@&274971100184576010>

[gusty mist]

rustoria eu mondays

there is a heli stuck G6

@runic marlin

[compact ivy]

yeah ^^

[gusty mist]

frick you george

get off ur roof mate

[compact ivy]

it aint me mate

[raven mist]

Can u please make a ticket about it on our website?

[gusty mist]

how

[raven mist]

So an admin can come check it out

Rustoria.co/support

[coral adder]

]]]]

[compact ivy]

there is already a ticket

[raven mist]

Gotcha

We’ll get to it aaap

Asap*

[compact ivy]

better jit

[crisp badge]

bro i did

[silver jetty]

I MADE A FUCKING TICKET

ty for the response

[dreamy sparrow]

calm down bruv

[silver jetty]

can we get some compensation

[dreamy sparrow]

for what

[compact ivy]

can we get some compensation for player well being

[gaunt sleet]

can someone check this man out

im pretty sure he is toggling and esping

[compact ivy]

our ear drums have been damaged from the chinook

[silver jetty]

nah u can remove our tower thats blocking it we dont care

[gaunt sleet]

i was sitting in my base hiding in a corner and he knew exactly where i was

[silver jetty]

the windmill and nest

[dreamy sparrow]

We don't remove things

[compact ivy]

yo remove the tower blud clart jeez

[silver jetty]

?

like wot

[compact ivy]

u an admin or server or a chat mod?

[runic marlin]

!ticket

[glass olive]

Hey, @gaunt sleet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dreamy sparrow]

chat mod

but we don't interfere with gameplay

[silver jetty]

FOUNDATION WIPE OUR BASE

[compact ivy]

its interfering w my gameplay tho

then just despawn the chinook i dont understand

[dreamy sparrow]

did you get it stuck there ?

[compact ivy]

no tf?

[silver jetty]

???????????????? how many hours u got

[dreamy sparrow]

i didin't see chinook bro

[silver jetty]

stay a chat mod not gameplay lil jittle

[dreamy sparrow]

we were typing at the same time

[compact ivy]

bro G6 EU rustoria mondays

[silver jetty]

lkike a g6 like a like a g6 nanananana

[dreamy sparrow]

watteflip

well , that's where that lives now

[silver jetty]

ur just a chat mod

[coral adder]

😐

[raven mist]

Admins are working on it

[compact ivy]

🤙 🤙 🤙 🤙

[west osprey]

Been trying to remove, seems its bugged

[raven mist]

Give em some time , relax haha

[silver jetty]

why cant u just remove our towers bruh

[west osprey]

I responded to your ticket, reaching out to the dev team

[hardy arrow]

I have been disconnected for hacking never had a cheating account

[compact ivy]

dev team 🤓

[silver jetty]

sure buddy

[west osprey]

Did you need something?

[raven mist]

[compact ivy]

I AM SORRY

[silver jetty]

https://tenor.com/view/erm-aksuali-veli-vel-nerd-nerd-emoji-gif-11908435316515627035

[compact ivy]

excuse my friend

[silver jetty]

cough it up

[hardy arrow]

Many other people I have seen say they got disconnected for hacking and it has been false

[west osprey]

!appeal

[glass olive]

Hey, @hardy arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[compact ivy]

bro just got appeal checked

-aura

[hardy arrow]

I have already but I’ve seen like 5 people be unbanned for the same instance just in this chat

[hardy arrow]

This guys got fixed in seconds

[coral adder]

haha lol

[west osprey]

You haven't posted any other information

Whats your steam ID?

[brittle void]

What should I do if I get banned by a VPN?

[pliant flame]

why i don't have queue 5 min?

[narrow dawn]

when is rustoria eu mondaywiping?

[hardy arrow]

This

Sorry I’m not on my pc so couldn’t resend had to reply

[compact ivy]

yo

can this chinook get removed yet

wtf

[west osprey]

We can not remove it

It is bugged.

We also can't remove part of your base as we are not able to interfere with gameplay/entities

[west osprey]

fixed

20 minutes

[marsh latch]

hii ı gett banned for my friend was cheatrer howw gonne help me ??