#support
1 messages · Page 683 of 1
Hey, @high plover
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
nah I raided the spaniards next door
you are a shitter bro
also
3 blocked messages
dont type to me pissbob 😉
you freak flexing on watiwo when his base got key locks haha
Svante who is pissbob typing too?
go touch grass guys
shit is a joke 🤣
Now 5 blocked messages
Hey on US medium, I researched battering ram on workbench level 2 and it said it was 138 scrap, but used 550 it seems?
dunno I don't talk 80iq russian dialect
svante
Fleaynex prim every wipe
dont be a dick
svante add me
Stop tryna mutual farm
If you don't need support, please get out of here lol
guys wtf?
sowwy
this is why I messaged you -_- in here talking when you don't need support!!!!
<@&274971100184576010> can you leak banned players cords?
no
theyre already raided and looted
lorie jumpscared me i thought i was banned for a second
If you don't stop typing in here when you're not supposed to 
Hey on US medium, I researched battering ram on workbench level 2 and it said it was 138 scrap, but used 550 it seems? (also do i need to keep resending this)
@raven bison Just in case (our dev)
However I believe this is a rust issue, and not specific to rustoria
hey i cant report this guy but im pretty sure it doing some against the server stuff
ty
I would suggest reporting through f7 as a bug (I'm sure they already know, but it never hurts)
!ticket
Hey, @red ingot
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
thanks lorie
can i ask a question are u guys against third party website the are autoclicker?
5 stars for the service if yo uspawn me 500 scrap, 4 stars if not
I'll take the 4 😛
hahahahaha
Pretty sure the total costs that show in the workbench aren't right
Not on my pc anymore unfortunately
any admin?
check out 76561199296195556 hes on rustoria us long and id say hes very sus
wtf
why is it that when I write an appeal, he tells me that I don't have a ban? But when I connect to the server, he writes to me that I am banned for playing with a cheater.
wheres report
SEA Long is still lagging, half the server has been on 500 ping for the past day and still nothing is done
76561199296195556
Any admins on
!ticket
Hey, @dapper valve
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @dapper valve
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
admin look at tickets
管理员,我在us long被提示有骇客行为,但我昨天还能进入服务器,现在不能进了,我没有作弊你能帮我解决吗
!appealcn 申诉
已经申诉
那么你需要等待1-3个工作日等待在此期间
ok
/ticket
Hey, @tall peak
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
whys my bags been deleated in out post when the server restarted
Admins around?
Says i have been banned for hacking that I havent done... again
just says disconnected: disconnected or disconnected: hacking
and the appeal i made says ive been banned for Us Mondays which i dont even play
im a Eu Mondays -regular
There is an obvious cheater on US long, admin message me for name and location
Im getting disconnected for hacking and I have never hacked ever and its on every rustoria server idk what going on
Same idk whats going on idk how to even hack
yup long 3 gone
what is the typical time for unban?
Whats your cords lumby? Youre not getting unbanned anytime soon.
why not
They dont work that fast, even if youre innocent and didnt know the hacker.
thankyou for server restart i was radeing you degenerate fat admins go upstairs from your dwelling basement off your stinky hairy butt hole and fix the server you lards
GOODBOYYYY PUBLIC SERVANT! @raven bison
@raven bison YOUR SUCH A GOOD BOY, WAG THAT TAIL
@raven bison plz suckle on my left nut\
<@&274971100184576010> us long down eta?
<@&274971100184576010>
<@&274971100184576010> ETA
<@&274971100184576010> FIX UR CRUDDY SERVER
Savages
ADMIN IS GOODBOY
@raven bison you can really really tell your servers are run on the best hardware!
STOP 🛑
This is a support channel, any non support message will be muted
read the end of a shotgun
:ok_hand: channel locked by @xpiwel
:ok_hand: channel unlocked by Trashy (@trashy1)
I need support?
!report
Hey, @nocturne wyvern
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey there, what's up?
yo Berch i also would like to be unbanned for hacking that i didnt do. im a Eu mondays regular
had this same problem two months ago
!banappeal
Hey, @vestal egret
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I need to report a cheater
!report
Hey, @dreamy lynx
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report 76561199347949579
Hey, @dreamy lynx
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I'd just like to know can i play today or does it take 24hours again
bro this kid just killed me at sats and found me insta when I was crouched and looted my 3 gun stash
I love toria!!!!!!!!
I have an issue, with 2 teammates getting ban evasion, but there are 3 brothers playing together under the same household and all of them got banned
!steamid
Hey, @vestal egret
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
They will need to submit an appeal, make sure they provide as much information as possible and the banning admin will review it and reply as soon as possible
thank you good sir @thorny dune , have a nice day.
Huh? If you send me your SteamID I will take a look for you
@thorny dune yo berch i have a problem where its saying im building to close to harbor when im really far away from the harbor building line
We don't make any kind of changes to building perimeters, also we are unable to interfere with gameplay on any kind of level so wouldn't be able to assist with this I'm afraid as frustrating as that may be if you had a building spot in mind. Will just need to go a bit further back
ah alright
no need, im good to go. thx anyway
Admin please
<@&274971100184576010>
Its so obvious.. its a quick 60 second first person view and a ban
Hey, @runic marlin
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
^^^^^
@runic marlin Ive made a ticket with vid mate easy win
we have already sent reports and written a complaint on the website, but they are still not banned.
please monitor us long reports
<@&274971100184576010> i f1d in fishing village and came back 10 mins later and my bag is gone??
im going to RM f this
this man is not even trying to hide it either smh
Dealt with 
ands its funny cause a bunch of chinese dudes pull up to fishing and them all my shit is gone
he was actually cheating lmaoooo
eu main restart?
problem has been forwarded to admins
Did they ever patch the horse looting exploit insafe zones
Yes, they were banned
the decay isd off the charts on the 10x
<@&274971100184576010> I was playing a game this morning and killed 2 people moving by my house and got banned from the server its so unfair please unban me
Admins, how we gonna have a trio of rage hackers on long admitting it in chat, and they still not banned 1+ HR after F7 lol
you only are gonna get unbanned if you appeal your ban
i just saw one doing something admin
he was pushing bags out of fishing village with rocks
like stone or something
let me get the name real quick
This has been a thing for a little while now and not something we would moderate
Takes a bit of patience but yeah go for it
I need some help i've tried to make a ticket and it won't let me
^^^
@thorny dune can you assist me please
Were you trying to report a player?
If you are attaching a clip, it may be too large, you can either submit the ticket without it, or upload it to a service like YouTube or Streamable and share the link to the clip in the ticket
Yeah, the error message is a bit confusing, but when it says that it means the clip is too large
Perfect, will be checked as soon as possible and you'll get a reply in-game
thanks for the help
hello can you helpme
With what brother
Big clan base over there ?
Hey, @stone ibex
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
whys sea long not letting us in, it says its up
@runic marlin
Hello
dms
why i cant create ticket on website it always showing you are doing too fast make a ticket after a cooldown
can any admin check my ticket? this guy played on rust for 6 days
should be a quick ban
after create a ticket its just going a infinite mode laoding
what cheese are you using my boi
visit their official website
ok thanks
rustoria support link your account create a ticket
i did
<@&274971100184576010> Upon clicking the "Create Ticket" button, the page enters an infinite loading state and ultimately displays a message indicating that I am attempting to proceed too quickly.
stuck on this page for last 10 minutes
after the ticket , where can i see if they read it?
wait they will reply you
nothing man 😦
only i use is free crosshair but that is not banneable is just a crosshair with other color i dont think that may be reason
im still waiting for a reply
thats what it saying for me too
<@&274971100184576010> can you fix thr lagg on sea long
what is the limit?
10MB?
i cant even upload a 10second clip...
Not sure honestly -best to upload to yt or streamable
WHY they ban me??????????? i play this server for like a year dont use cheats , admin read appeal please?
yt uploaad works for me
still waiting , where can i make a complain of this server??? im not happy how they handle me , hacker? really? shit joke man , someone can tell me official ticket to rustoria it self????? this is amazing weird , me?????????? hacker???????
does facepunch have also ticket submit? i wanna tell my story so everyone know shit admin the one who ban me does not do good job
Relax - breathe in and out. You're already unbanned 
Relax
??????????? i play 9k solo , alistair allowed crooshair v2 official site facepunch , i suck on pvp always die , i only make my hard with pixel gaps bunker and if this is a reason to ban me from server im not happy with it , its ABUSE
@raven mist can you look at my ticket i js did
Cheater report or appeal?
i livd in a allyed village and got banned for playing witha ahcker?
Ah appeal, you'll need to wait untill the banning admin reviews it im afraid
how long will that be because this is non sence
1-3 business days - or depends on the availability of the banning admin
because i acually might have a guess who was hackiong but he said he was new to the game
If you allied with a team you're associated
Which means you're allied (associated)
"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."
Rules and guidelines for Rustoria vanilla servers.
they dont ban me as bug abuse , or hacker asociation , they just ban me as hacking ? wtf?
76561198036057401 this man is playin w hackers and is one himself they r like a 5 man
i think or less or more
!report
Hey, @gaunt sleet
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
report please ^
!report
Hey, @gaunt sleet
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ADMIN i have been unbaned? ok ????????????? but whyyyyyyyyyyyyyyyyyyyyyyyyyyyy
is the banning admin looking rn cause i woke up early to farm lmao
Already told you, yes
Something wrongly linked to you - dont worry about it to much
ok coool , lets gooooooooooooooooooooooooooooooo
@raven mist when are buisiness hrs
DOnt ever do this to me? i almost got hart attack deal?
xD
lol i was zo angry i was writing facepunch too , but i close now all tabs lets play and move on boys xD im solo a long way and sufferiing playtime wait me on rustoria main eu xD
nice you and me all got the justice
why is sea long so laggyyy
@raven mist when are banning admins buisinees hrs
<@&274971100184576010> I've been banned for Hacking on EU long, under the name Martin Looter King ... can we get this appealed?
Business days - weekdays
!steamid
Hey, @round geyser
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
im happy for u too , thanks for time and help
<@&274971100184576010> https://steamcommunity.com/profiles/76561198078667576/inventory/
No need to tag all admins everytime
sorry😅
Ill dm you
so i have to wait the entire weekend for this?????
"or depends on the availability of the banning admin"
ah
this is stupidest banned ever because i know its not my teamates and i didnt get to choose whos on this ui
Disconnected: Exception (cs:112840): NullReferenceException: Object reference not
set to an instance of an object.
Rust.Platform.Steam.SteamPlatform.GetPlayerStatFloat (System.String key) (at <00
got some connection issues here admin. Not sure whats happening i can't log in any server could you help me to figure it out please?
hi can anyone help me ive been banned for hacking after my game crashed now i cant get bk on
!verify
Seems to be a client issue
!gamefiles
Hey, @sleek quarry
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
its not working
If its on every server you're joining you might need to reinstall
down twice
@raven mist where do i find when he admin reports back on your appeal
!verify
Hey, @hollow needle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
!verify
Hey, @hollow needle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
i keep getting disconnected for hacking under the name rondobber after my game crashed earlier on any help?
Aware
Good morning, any aadmin on?
Hello do you nee help?
i pay for vip and im stuck because he doesnty work like every month the same problem idw why.
Can u help me?
eu main crashed
AGAIN...........
i make ticket and everythink but i cant wait 1h for play
you mean vip queue issue?
yes sir
but every month I take it and there is always the same problem please try to unblock me quickly this time
did you make payment ticket ?
now?
Then please wait for the reply. Thank you.
u cant do that?
only a few admin can handle payment tickets.
ok appreciet ure help have a nice day sir
@long wren You know what happening eu main?
Is eu main down again?
Yes
well amazing
It seems to be an official server, but crashes more often than non-official servers
when up?
Ticket #eaf972
is there any admins on this server or u just free to cheat
Theres always admins , but you gotta make a ticket if you suspect someone to be cheating
you fully ignore the tickets bro
i got a reply this morning on a guy already banned that theres not enough evidence
What was your ticket number?
theres a guy full stand spraying with 200 hours on eu long atm
how is he even allowed to play the game
So 200 hours shouldnt be allowed to play the game? Noted
So, what was your ticket number?
200 hours should not be allowed to play the game if he is getting mass reported no
Would be quite easy to mass report someone, no?
Ticket #f831bf
Thank you
Do you think it makes sense that a 200 player behaves like that
Ticket #011301 you can check this too while ur at it
We'll check your ticket asap
imagine how much easier your job would be if you put a hour limit on joining the server
maybe people would have more fun but then u wouldnt make as much money i assume 😦
@raven mist
Would block genuine new players from joining an official server
it's the first category of servers new players see, why would they be blocked from servers officially endorsed by facepunch
Everytime I load in it instantly disconnects me and says Disconnected: Go to discord-Loriemagpie
can admin please fix my payement support i whaitg to long now..
@west osprey
Is there any other way to buy a VIP? I'm from Russia
Hello dear admins, who should I write to if I received a ban for playing with a cheater, even if I haven’t played with him?on the server Rustoria.co-SEA MAIN
unban my acc want to play on surv
appeal Rustoria ban and then come back with the answer from them.
atm whitelist declined 76561198126991023
311586886013419531
We allow VPNs on our servers, no whitelist necessary. Are you sure you're connecting to the correct server?
when restart on eu long
? pls help
I am banned on your servers, I don’t know why
What server are you trying to connect to?
I want to play on survivors.gg whitelist server
We are not survivors. We are Rustoria. You need to ask survivors.
they ask for your answer
We are different organizations
why am I banned
wait i check
Good luck
where
Where what?
i do not see
Can you specify when the restart will be?
It's below that text on #server-info
how can i make ticket to unban
There are no bans anywhere, only on Rustoria, I don’t know why
I've fixed this for you, please allow 15 minutes for it to resolve
!slots
Hey, @low pier
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
okey
server down again amazing
Sserver down
rustoria on top
whaat
its just the 5th time today
us main on?
Almost up
EU main almost back up??
Will be back asap
@ocean thistle When up eu main?
We're aware of EU Main and will try to get it back up ASAP 
EU Main is rebooting
How many more times will it stop today? It's pretty hard to play like that
Do you know what's wrong? This is the 4th chrash today
Unsure :( But know we will be on it to fix asap. Sorry for all the issues today
Thank you for your answer. I hope it can be resolved. Have a nice day
We deployed a fix and we're hopeful this will help address the issues that's been happening today.
I'm unsure, but it's likely there will be some rollback as the server crashed
Okay, how long will it take do you think?
Not sure
Okay
can anyone give me ip for eu main pls?
connect main.rustoria.uk:28010
thank you mate
can someone please help i cant connect keeps saying disconnected:hacking ive been trying since 11am
Its down rn
seems like you have been banned for hacking 🙂
when it up sea long?
i was on my pc crashed and now it keeps saying i woudnt even know where to get hacks
Best thing to do is !appeal
!appeal
Hey, @dreamy sparrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
nah ur def hacking
i wish
Its almost there
ok
what that mean
did u fix the problems with it>?
the rubber banding and shit?
Lets hope , there are some changes so we can only hope 🙏
SEA Long?
yh
Can you let me know if it gets better or worse in like 10 minutes? Also please make a ticket in #network-support-old please.
i have yesterday no one has replyed :((
What's the ticket #?
apac0099
what to do if a friend was banned by mistake
no apac 0112
I love that im safe resycling at lighthouse then when the server goes back up theres a guy with a pump that kills me :D
and i lose aboiut 60 sewing kits full mp5 kit and like 20 tarp and 40 rope
super great :D
!appeal please have your friend submit an appeal
Hey, @brittle turret
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Can u guys like maybe warn when its like restarting or soemthing????
like i just lost so much fucking shit
There is a warning for daily restarts in chat, however there is no warning for crashes.
Well then is there any way i can get my shit back then cus i just died with 3k cloth adn full mp5 kit cus of crash
Unfortunately, we cannot
I've alerted the dev team 👀
how long do you think this will take, 430 ping is unplayable
Unsure. Sometimes it's not an easy fix. If it was an easy fix then it would no longer be an issue
Sorry again, and thank you for your continued patience
just letting you know it's been around 20 mins still the same
Thank you! I've alerted our team.
ok
@ocean thistle when are banning admins working
When we find evidence :)
Please make a ticket or F7
no im banned
for false reasons
when will they review my ticket because this is a false banned and now im bannedfor a week
did you make appeal?
Ah gotcha
yes
i really want it reviewed soon because this is false

when dod you think it will be reviewed by
appeals take 1-3 __bussines days __
no weekends?
Small update. The issue is with our host. Can you try to use a VPN in the mean time?
no weekends at all?
i don't have a vpn, i haven't been paided so i can't buy one
There are free options
Yes
i've tryed, after like 3 mins it times me out off the server
don't want to be sitting in que
well this is so stupid im false banned and have ti wait till the week
like they can make the ban during the weekend bu what abiut the appeal
Ah I see yeah when you connect with a VPN you'll need to reconnect
no no it's fine when i'm in
@hollow needle what's your appeal id or steam id?
Appeal #ce5f37
!ticket don't call them out, please make a ticket or F7. Thank you.
Hey, @cursive bough
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
does the host have a time/eta on when it will be fixed
please wait for the reply from the banning admin
Unfortunately no at this time.
is he acitve rn
and #support message
what are the fre vpn options?
I've forwarded your appeal to the admin to review earlier today. As Crazy said, please be patient now. Thank you
Try proton vpn
that's the one that keep timing me out xD

ok thanls for the help
No problem
Is there other options or is that it?
There are others, but I don't know any more good free ones
Maybe exitlag or something?
ok i may aswell go sleep it's 4 am and i can't play lets pray we don't get offlined 🙏

Stop calling them out and make a ticket or F7. @cursive bough
Then please be patient.
Thank you
He's left the server soon after you called them out in chat. Next time, please F7 or create a ticket and be patient. You don't want to alert them to know if they are being investigated.
Do you have the required scrap? I know there is a visual bug where it says you need less than what is needed
How much does it say you need
Server?
Eu main
If you have the authority you can tp me
looks like only battary ram. others can be open with scrap
I will forward
okey thanks. waiting
hello
yo
Will probably take a little longer if she forwarded to devs 😁
aa okey
@ocean thistle any more updates b4 i go sleep
Nope :(
ok
@ocean thistle Lost 800 scrap after server rollback. I went to recicle components and already deposited everything in my base. After rollback everything was gone
server still dogshit btw...
What's wrong with the server, we all want a rollback of at least 1 hour.
All players lost a lot of resources.
76561199436195487 this man is cheatin btw
A rollback is a reload of a previous save
items can't diseaper
oh yea
lost like half my stuff because restarts amazing
im on eu rn and holyyy the lag spike was crazy
well they did?
How many minutes will the rollback last?
the items are where they were at the moment of the save
(as in when the server restarted)
yea i lost 60 sewing kits 20 tarp 40 rope and full mp5 kit earlier cus of crash
dang
I GOT ROLLED BACK IN THE MIDDLE OF NOWHERE AND LOST EVERY DAMN THING I HAD
We want a rollback of at least 30 minutes, we all lost resources because of this.
bro no i just farmed for so long
please no rollback
Ok that way different 🙂
amazing lovely game tbh one server full of cheaters the other one crashes every 10 minutes and theese are the "Officals"
i just farmed 20k metal and if it rollbacks
just amazing
the items didn't diseapered, either you got looted or died with them
but the items are somewhere
please dont roll back far it just build a new base
We all lost a lot of resources because of this, most of us are in favor of doing a rollback of at least 30 minutes
yea nice you farm 3 days wanna do 1 recycle run with your best gear and you lose it all because server is dying
except major issue/corruption a rollback is no longer than 15 min
exatly
At least a 30 minute rollback is needed, too many resources have been lost
And also my favorite thing is that if the server crashes its at least half an hour to restore AT LEAST
We won't redo a rollback
Which server ?
WHO CAN GO CHECK SEA MAIN
Eu main seems to have crashed 6 minutes ago
RAGE CHEATERS IN GAME
yea again
any admin can go check sea main?@toxic shard
it was instantly restarted and is in the starting process
for the 8th time today...
How can you claim to know what can or cant happen during a rollback, but cant even keep a server up and running for more than 30 minutes
A rollback = reloading the last save
how can i post a video
a rollback is not an action from someone
A 50 minute rollback is needed
how can i post up a video ?
you are mental
no its not
The "best" server in Rust crashed like 5 times today
cheaters flying in the sky bro
Hey, @keen harness
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!ticket
Hey, @keen harness
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
There were 2 restarts people, and we lost a lot of resources, 50 minutes is perfect
Only cause u lost it doesnt mean everyone did
and if people did other stuff in those 50 minutes then they lose all the progress?
There won't be an additionnal rollback if it's not required from a technical point of view
how is that fair for everyone else
yeah
thank you!
well i mean there should be a rollback beacause of laggs but not 50 thats mental
nah cause if it would have been only a 5 minute rollback i would have had everything in my fucking base already
yea
exacly like 5-10 minutes at most
!appeal
Hey, @honest pelican
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
No, almost all players lost a lot of resources.
No they did not bro
Like I said a rollback is a reload of the last save
we do not control if it's 5 min ago or 10 minutes ago
But still admins cant controll rollback
When is it back up Marc?
we didnt lose anything
U guys working on it?
I was just about to say that
The server is in the starting process for 10 minutes already
Neihter i just farmed metal and sulfur + stone and got alot of shit for my elec furnacses
Bro, there were a lot of restarts, 50 minutes needed, I also did a lot, but I don’t mind losing because the server was lagging a lot then
a main server usualy takes ~15min to boot
alr
Mate there wont be 50 calm down
fr bro
I lost stuff to it happens get on with it
i lost about 4k cloth earlier cus of crash which is annoying
but they couldnt do anything about it
At least 30 is needed
bro look what the admin is typing
Like its annoying af but you cant lose multiple kits and stuff because 5 minutes of lagg...
Are the crashes and lags normal? like everywipe or is it just this one
you are trying to convince us like german painter just quit it wont happen
nah i think its just today
Crash and lag are mainly related to server issue (as in the game server program)
Nah mate it started yesterday...
today it just got worse
Oh okay
there is no need to blame mods or anything since they cant help it we will just have to deal with it for now
cant they just give our stuff we lost?
its vanilla
Why does it keep happening then
unlucky buddy
No its hard to do that
The only thing we can do really is take logs/traces/... and send them to FP which we do
you think if they could fix it they wouldnt have already?
this with the purpose of improving it for all communities
I mean yea im not blaming them but it seems like no one does nothing about fixing the server just restarting them every hour it wont get better...
Server up
and what does that mean?
14 minutes to restart
it will restart again or wdym?
anyone else hiding there loot in floor stacked loot bunkers?
no, it took 14 minutes to start since crash
if they could fix it they would they dont like complaints
The only people that can fix it is FP we do provide them we all the info we have
no rollback btw
nice 🙂
thank god
the hugern1 guy is gonna come complain i promise XD
!report
Hey, @keen harness
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
the best way to report a cheater is to make a ticket.
ture
how do i make a ticket
!ticket
Hey, @charred carbon
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
Hey, @violet needle
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
If I submitted an unban request on Friday morning, when should I receive a response and where should I receive it?
The standard response time is 1-3 business days, but can be more or less based on the situation.
I got banned from anti cheat because of crosshair software that was in a free version from the internet. Apparently the anti cheat recognized it as a cheats.
yeah could be , you just have to wait for a response on your ticket . best not to use 3th party software ofc always 🙂
Yes, I learned my lesson.😂
is US long down?
i got kicked while fighting someonbe and cant rejoin but all other servers r working
Yes , it's been forwarded
what channe;
What do you mean " which channel " ?
where did they say it was down
@dreamy sparrow Where should i receive a response? i linked my discord
On the rustoria website on your ticket
thats the thing im sure i sent the ticket, but i cant find it
Where exactly is this on the site?
Then if you log in you can see tickets and appeals
where did they say server was down?
I forwarded it to the admins and they are looking at the problem
ah ty
oh yeah, found it thanks!
you are really great admin
Hey guyz
No problems brother
yeah very helpful ty
yeah some other people talked about the ram , seems to be a rust problem
do you think there will be rollback on us long?
Did it crash out of nowhere ?
Most likely is gonna be a rollback
how far?
don't know how much time to
sadness i had inventory of farm xD
could also not really be long , we can't know for sure
why us long down???
bcus u farted
@dreamy sparrow why us long don’t work
ur sped
US_Long is booting
nuh uh
thanks dad
many rollback?
@lyric basalt how much longer to wait
No way to know
fake news
I take it back hes no longer my dad
<@&274971100184576010> why i can´t research the battering ram
Thats been forwarded to our devs
Not sure whats the matter with that
So how do we get on the US long server now, it's not showing up on the server list on rust
its still down
ok and what i cant do for research the rocket launcher
Ok
i have reconnect page up spamming it
such shitty server <@&274980199668645888>
just start spamming it when the discord status changes
server up
anything before that is useless
Pfff
were backkk
<@&274980199668645888> the server is down i think
its up
<@&274980199668645888>
We are aware brother
Stop pinging
Stop pinging
some people lol
its not needed.
<@&274980199668645888>
Stop pinging that chat moderator role you've already been told
You don't have to ping them for everything
wdym
He literally replied saying we are aware
aware of what
retard
<@&274980199668645888> the server rolled back so far before i made eoka play and chance in refund
Jeez
Stop pinging chat moderators can't do anything about servers being down
I've already told you to stop pinging
Hello what do you need help
I have been unable to join EU Main for hours now please help
If the server is down, please tag the server bot.
Its not down
Everytime I join it times me out once im finished loading in
It says Disconnected: Go to discord-Loriemagpie
hello! I have a problem with a cheater who has not been able to get banned for 2 days.I have all the documents and video recordings for you to verify for us. please consider my request and immediately check this player by his nickname is KrasQal He's playing with cheats or his friend Pablo.
send a dm @west osprey with your steamid
Hello how to report on discord or ingame ?
Is there only the f7 on ur servers now ?
!report
ingame ?
f7 or via the website
please make an ticket
where?
!ticket
in this chat?
You can make a ticket on our website https://rustoria.co/support, we will check and reply as soon as possible
Crazy tell @west osprey to respond as im trying to play the game
ok
why am i admin banned though?
https://steamcommunity.com/id/Scoobert19472/home/ please figure this shit out
Gona need to look the kick message and speak to the corresponding admin
Lorie wont respond
Gonna need to wait for her to be available
it says Disconnected : Come to Discord - Loriemagpie
Looks like admins don't agree with you 🙂
that's between you and lorie
@ocean thistle @raven mist anything else with me problem ? cant techtree battery ram, so i am stuck. cant techtree battery ram and others
as for now there is no end date
This problem has been forwarded to the devs
is it just eu main?
Most of our ban are community wide
how long i should wait? i am asking bcs i dont know whats mean forwarded devs. sorry
okay now i wait for lorie to respond ig
@dreamy sparrow not just me right?
No , other people have raised this concern
Oh thanks man
One other player had the same issue afaik
just don't be racist 🙂
Can u check #d379d3
Trio with a terrible sus guy account created today, 10hrs etc
thx
so they say someting you don't like , so you just say it back ?
Hello
because im a first time offender
is there any moderators that would be able to take a look at my ban appeal
Would have to ask the admin , idk
#f72dcd
So unless Lorie thinks otherwise id say its month ban
lorie wont respond unfortunately
it's the weekend , so you will have to wait until she is available
okay thats fine
The standard response time is 1-3 business days, but can be more or less based on the situation.
there isnt anyway to speed it up? im innocent and i worked hard on my base all day and its gonna decay 💀
i was just on a team with some neighbors and we never ever had the same base or played together or shared loot it was just convience so we didnt shoot eachother since we were friendly
and turns out they were cheating
yea , it's best not to go into team with randoms
i didnt know 😦
sadly no way to speed it up 😦
😦
Guys, can someone help us please? We got bug with garage doors in our house, which coused by ingame texture generation. We put the door, opened it, and then cannot close or put the code lock on it
we needs admin if it's possible, please
take the door off
we can't, because it's in texture
even with hammer
admins will not interfere with gameplay brother
Rustoria EU LONG LAGGG FIX SERVER
how to make a ticket
!ticket
!ticket
?
command not working atm 🙂
our whole team got banned on eu long for playign with cheater??
literally noone in team cheating
then make an appeal 🙂
!appeal
Make an appeal
Then wait for the answer to it
1 to 3 businessdays appeals can take and its weekend now
i got answer
Then it’s sorted then
W admins i guess
and like 3sks kits
false banning is wild
some sars
how long does a ban appeal take to be check
i would ban m again
@teal ravine join other call we unbanned
1-3 business days
1 to 3 business days
can u check my ban appeal
1-3 business days
1 to 3 business days and atm its a weekend
hes in my team and im unbanned
like huh make that make sense
Let me say it again
ive never cheated or scripted and i cant join and rustoria servers cause it says im hacking. help
Appeal -> https://rustoria.co/support
i did
Then wait for the response to it
so u will unban him and not me
if ur banned for playing with a cheater does it say that or does it say hacking
it says that
w a i t for the response to YOUR appeal
ok so my account was hacking then
@shy remnant im not able to make a ticket on site for appeal
give ours kits back
We do not reimburse loot / kits / spawn any item
Why is that ?
why do u false ban then
we lost our stuff to false ban and the false ban is clearly not our fault
@cinder olive dw we unbanned we will be back in serve rin a second
Go in #general now
cheater in laucnh spidering up awalls us long i didnt die @raven mist
ok mb
thanks for the response
i dont have his name
but i still need support for getting my stuff back which i lost due to false ban
Im not home, please do make a ticket
Answered you already
how can i make a ticket requesting a refund
Refund of ?
ima make another useless ticket for my rfiend
vip and for the ppl i bought it for, we're not longer interested in playing here servers are unplayable now sadly
i cant appeal for him
Stop now, go in #general and enjoy the game
Why ?
go waiting for support vc
No
ok listen then
Tell me why please
he logs in and then his page refreshes and hes just not logged in after that
@shy remnant
Ask him to try on another browser
he even tried inkognito and without
Are you community banned on Steam ?
how do i check
On Steam community or your profile I guess
okay 1 sec
If you’re community banned then it’s likely the issue here
piwel do u think u could check my appeal before monday wipe or do you guys not do that kind of thing i just want to get a few bps before wipe
it is youre right
can i make a ticket in discord?
i just got banned again???
îm banend again bro pc check
pc check us all idc i want my unban rn
i can load in the game
but im getting banned when i spawN???
How long does it take to get an appeal reviewed cause I got banned for nothing and im angry
Sometimes unbans take a few minutes @vale matrix
1-3 bussiness days
Wait 10-15 minutes before joining again
aight ggs all our stuff def gone then
yall sum bum ass admins lowkey
lost 2full ktis and like 4sars 3sks due to your amazing anti cheat
like pc check us all this is bullshit this ban
this guy is frmo us and server lag happened seconds before the ban
my ticket for the same reason as @vale matrix has been denied and says i will be unbanned in 7days but we are in the same team and the guy called out for hacking is false banned and willing to be pc checked
go fix ur anti cheat guys
fr???
one guy gets accepted other gets denied then u cant do a simple pc check
we can all get pc checked
fr
Not really how it works
how does it work then
bruu i aint never cheated in my life
u just false ban ppl for fun?
you said you were unbanned ?
No? Wouldnt really benefit us
We dont do pc checks
tf
Once banned for hacking m
@raven mist
fr
A ban is not a scam
Ez charge back bum ass admins