support

[warped flare]

This guy is a cheat but his ID does not appear on the Rustoria website. 76561198865892986

help me

[jagged escarp]

but not all 400 players on there atm are in qld

[near halo]

I’m from nsw and my tm8 is we had the same problem

It was legit fine at the start of wipe

I was at the normal 200

[jagged escarp]

I understand - but im hoping you understand that its not the server

[fossil bear]

#ff5d9b - please observer

[jagged escarp]

there is an issue for you, and i have asked someone to take a look into it

[warped flare]

heyyy @jagged escarp

[near halo]

It 100% is

[warped flare]

he is cheatin

[jagged escarp]

there isnt anything else i can do about it for you, and typing in here isnt going to change that

[toxic agate]

Hey, guys i have an issue where i connect to server but can't respawn what can i do?

[jagged escarp]

why have i got 124 ping then?

[ashen root]

if its not a server issue, why has it gotten progressivly worse
like at the start of the wipe i was chilling now im at 400-500

[near halo]

Cause you’re in qld

It’s unbelievable just get ya devs to fix it

[jagged escarp]

which is my point

you get it? not everyone has the issue you are describing

[near halo]

I’m pretty sure half the cunts in the server do

[jagged escarp]

anyways, someone is looking into it for you.

[toxic agate]

Hey @jagged escarp i could use your help if you have any ideas.
Yesterday i had issues i can't pass receiving data, or if i do i am stuck at respawn, lets me click but does nothing.
I have reinstalled rust, verified files like 10 times, restarted router, everything that comes to mind, restarted PC

[near halo]

Righto

[alpine zenith]

rust really fked up the tier2 its so expensive to go down to launcher or sar without finding the raw blueprint

[ashen root]

lets pray we dont get offlined

[near halo]

Yeah I’m not playing that shit anymore if I get offlined it’s unbelievable

How after 17 hours the issue isn’t fixed

[ashen root]

fr

[near halo]

#lost 12k cloth to a nail gun kid cause my gun didn’t do anything 🫠

[jagged escarp]

did you try exit lag or similar when i suggested it?

[near halo]

Yes tryed a von kept kicking me

[jagged escarp]

I'm sorry, this is not something i am able to help you with unfortunately

[jagged escarp]

can you post your steam please

was it exit lag or smth else

[near halo]

No I got off

Not on my pc

Unless I can send it from my phone

[teal glen]

Can management solve VPN ban Thank you

[near halo]

https://steamcommunity.com/id/7968385838289592/

@jagged escarp

[molten flicker]

!appealcn 你需要申诉

[glass olive]

您好, @teal glen

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[teal glen]

oky

[still crag]

Cant u bring up slots for eu long?

[jade sail]

ive appealed for rustoria unban, i got my appeal accepted but i tried to joinfor force and im still banned

<@&274971100184576010>

[near halo]

@jagged escarp why’d u need my profile for

[sick wadi]

Can you send me a DM with your steamID

[jagged escarp]

you said you kept getting kicked, so i was looking into it for you

[near halo]

There was a while ago I turned the VPN on I was good for like 2 mins then my game just shuts itself and times out

[jagged escarp]

looks like you were on from 2pm to 10 pm with no kick?

[near halo]

Yh probs then I tryed a co

Vpn I tryed the vpn earlier

Like 10 around that

So I just turned it off cause I kept getting timed out with it on

[jagged escarp]

well it doesnt seem youve had an issue since 930 am?

[near halo]

Yes not with disconnecting only sitting on 500 ping

[jagged escarp]

other aus playing also have said they have no issues

although this isnt my area of expertise, that suggests its less likely to be a server issue.

[near halo]

If it wasn’t a server issue why would it be happening to other people

[jagged escarp]

isp, area issues like i said when you first reported it

sometimes exit lag works for players when they have this issue

even resetting router some times (i have ping issues a lot, sometimes resetting router makes a difference)

anyways, i hope the issue is resolved for you, whatever it is. I get that youre frustrated with it.

[near halo]

js reset my router

see if it's changed at all

[jagged escarp]

i hope that works for you!

[near halo]

cheers m8

[jagged escarp]

no worries. just add to your network support ticket any measures like this youve taken

[near halo]

alright

says 500 ping still

[jagged escarp]

damn

[near halo]

look at the pic i sent ya

[jagged escarp]

ok

[near halo]

i can use this vpn but it always times me out

[opaque pine]

!report

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

@covert schooner hello what do you need help?

[dark stream]

increase.the.slots.

[tranquil anvil]

hello

[shrewd pumice]

Hola me banearon injustamente con quien puedo hablarlo???

[ocean fulcrum]

Tienes que apelar

[jagged escarp]

!slots

ummm

[shrewd pumice]

Por la web?

[ocean fulcrum]

!appeales @shrewd pumice

Ah no funciona el bot

Dame un segundo

[jagged escarp]

Slots are automatic

[ocean fulcrum]

https://rustoria.co/support/appeal

Aquí lo puedes hacer

[shrewd pumice]

Oh okey muchas gracias!

[ocean fulcrum]

De nada

[tranquil anvil]

someone can help me ?

i want buy vip but i dont want refresh when finish 30 day

[shy remnant]

You can click on "One time payment"

Instead of "Subscription"

[tranquil anvil]

where i cant see

[thorny dune]

After you select the VIP you want and click "Buy Now" it will show you the option to select one time payment

[tranquil anvil]

ah thank you bro

i bought bro thx

i hate wait 4hour

[violet kraken]

Ticket #cd0fc6
this guy is cheating and I lost all my guns his steam profile is not even set up

[half latch]

How come i have paid for vip but im still in queue

[thorny dune]

If you're facing issues with your VIP, please open a #payment-support ticket, the team there will be able to help

[glacial tulip]

how do we get access to the remover tool in game i messed something up on my base and dont wanna have to rebulid

[junior fog]

which server ?

[glacial tulip]

no bp 5x

[long wren]

my bad

[violet kraken]

How long does the admin take to watch a player who is cheating after getting reported?

[junior fog]

no exact time scale just ASAP

[bitter widget]

where is appeals

[junior fog]

!appeal

[bitter widget]

!appeal

[glacial tulip]

so is there any way u could come demo the wall with the remover tool?

[junior fog]

hmm bot is down i guess

[junior fog]

https://rustoria.co/link

[bitter widget]

bro i just got banned mid monument run

thank you

[junior fog]

not sure if that server has one im loggin in now to check

[glacial tulip]

it does i just dont have acess or rights to it

[junior fog]

what happens if you type /remove ?

[tranquil anvil]

what is vip features?

[glacial tulip]

the tool pops up but it wont let me demo says i dont have rights

[tranquil anvil]

except queque

[sacred garnet]

Will the slots be expanded to rustoria eu long?

[open trail]

I bought the wrong VIP account, can I transfer it?

[junior fog]

did you place the item ? & have tc access ?

[tranquil anvil]

what is vip features except queque?

[glacial tulip]

i have acess but tm8 placed it

[junior fog]

tm8 needs to remove then

[eternal solar]

You should make a payment support ticket for any issues with ViP

[glacial tulip]

oh ok thx

[tranquil anvil]

what is vip features except queque?

[junior fog]

where is this ?

[tranquil anvil]

eu long

[open trail]

Already

[junior fog]

dont belive there are any features apart from queue skip

[eternal solar]

That's good, but sadly you will have to wait for a response as only a few staff members deal with payment issues/ VIP issues.

[sturdy oracle]

<@&874995535881326632> Can you help me find out who cheated and got me banned? I need to kick him out of the team.76561199206346961

[hexed nimbus]

well he will not be able to play rustoria anymore as he will be perm banned

[sturdy oracle]

I need his ID

[hexed nimbus]

you can ask in your appeal or get the team in a VC and all stream your login to the server, the one that was cheating will have "banned for hacking " rest will have banned for "playing with a hacker"

[sacred garnet]

Will the slots be expanded to rustoria eu long?

[shrewd pumice]

cuanto demoran en responder una apelación? llevo esperando como 2hrs

[onyx ivy]

<@&274971100184576010>

waiting for support

[runic marlin]

Hello oats, would you like to tell us what it is you need help with?

[onyx ivy]

yeah

[runic marlin]

I'm not available for a chat in voice at this moment, could you type it instead?

[onyx ivy]

Do you mind i contact to you directly? Cuz my appeal failed.

what to ask something that confused me alot

[runic marlin]

If your appeal was denied that means your ban is going to remain

[onyx ivy]

no that mean

cannot submit tho

[runic marlin]

What deos it say?

[onyx ivy]

say nothing, i just click the "next" it'snot working

[runic marlin]

!steamid

[glass olive]

Hey, @onyx ivy

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[onyx ivy]

76561198825546479

This is the info i was going to type in: Our team have conducted a complex, long-term, and thorough review of everyone who joins our team. We take the game seriously. However, unfortunately, our entire team was banned today for “playing with a hacker.”

There is also a point of doubt—typically, when a hacker is kicked out, a “cheating” message appears in the public chat. However, none of our team members received a “cheating” ban notification; instead, we were all banned with the “playing with a hacker” message.

Therefore, at this moment, my appeal is not to request an unban but to identify who the hacker is. Appreciate it.

[jade lava]

I want my money back

[onyx ivy]

we have 20 members in our group and all of us have been banned by "playing with hacker"

[west apex]

same wth

[west osprey]

Because you were playing with someone who was banned for hacking.

[west apex]

brother i was in a lfg how tf qwould i know he was hacking

[steady gull]

we got banned for no reason none was hacking

[steady gull]

yea same

[proper spruce]

me same

[west osprey]

https://rustoria.co/rules

[onyx ivy]

could you plz check who is the hacker? I ve ask a admin in .co he is my friend. and he said it properly banned by main admin

[jade lava]

Today, I entered the game after a long time, I bought VIP and we met a friend in the game, we formed a team, we are both VIP players, we have been playing on this server for many years. We were both banned with the text "playing with cheater". If we are both playing with a cheater, who is the cheater? Please reply back, otherwise I want my money back.

[onyx ivy]

@west apex how many guys do you have tho

[west apex]

10 ppl

whole group

[shy remnant]

Not the channel to chit chat please

[rotund cape]

is the rust + bot bannable

[west apex]

brother how to appeal

[shy remnant]

https://rustoria.co/support/appeal

[west apex]

i bought vip

[onyx ivy]

all of us bought vip

[jade lava]

xPiwel I thing Rustoria making a big mistake

[steady gull]

same for my group

[shy remnant]

Big mistake of ?

[onyx ivy]

misban

[rotund cape]

can you get banned for using the rust + bot

[shy remnant]

No

[shy remnant]

!steamid

[glass olive]

Hey, @onyx ivy

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[onyx ivy]

76561198825546479

[west osprey]

!appeal

[glass olive]

Hey, @west osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx ivy]

thanks xPiwel

[west osprey]

You'll need to appeal your ban on the website.

I've looked into your sitaution and it does not appear to be a mistake

The admin handling your situation will review your appeal.

[shy remnant]

i can confirm what Lorie just said

I've just looked at the situation too

[onyx ivy]

I don’t know why my Google Chrome is temporarily unable to submit an appeal. I asked my .com administrator friend, and they said that for such a large team to be banned, there is likely decisive evidence. Could it be that…?

[rotund cape]

can i get unbanned if i did nothing wrong and i submited a appel 3 hours ago

[raven mist]

We wont ban without being sure of the situation

[jade lava]

xPiwel
I just entered the game, made friends with any VIP player and got banned. I haven't killed even one person yet. We got banned the moment I joined the team.

I just want to know who the cheater is, that's my right

[shy remnant]

https://rustoria.co/support/appeal

[jade lava]

I make already

but no one care us

[shy remnant]

Waiting time is 1-3 business days

[sturdy oracle]

<@&874995535881326632> Can you help me find out who cheated and got me banned? I need to kick him out of the team.76561199206346961

[shy remnant]

Ask in your appeal

[sturdy oracle]

@shy remnant

[shy remnant]

No need to tag me + tag admins

BRO

I litteraly JUST answered

[jade lava]

Look, you are making a mistake, my house will melt down in the process and the VIP I bought to save time will be wasted. Do you expect me to continue playing further behind everyone else?

[shy remnant]

Make an appeal

[raven mist]

I'm very sure many of the players in your team are able to tell you that.

[sturdy oracle]

No one admits it, I don't know who he is

[shy remnant]

If they are not guilty, they should be able to screenshot the message "Disconnected : ..." when they try to connect on any Rustoria server

If not ,you found your guy

Or make them stream

[raven mist]

!steamid

[glass olive]

Hey, @sturdy oracle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Whats your steamid?

[chrome oasis]

pls more slots on EU LONG

[shy remnant]

!slots

[glass olive]

Hey, @chrome oasis

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[still violet]

PLEASE MORE SLOTS ON EU LONG THEY DONT WORK

[chrome oasis]

!slots

[glass olive]

Hey, @chrome oasis

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[still violet]

I dont think its very automatic if theres 300 q

[raven mist]

"based on server performance and the servers intended playstyle."

Read it all

[rotund cape]

so did they ban everyone for having vip

[strong lake]

CAN I GET UNBANNED

[sturdy oracle]

76561199206346961

[raven mist]

This is your discord account?

[onyx ivy]

Hey buddy, Mmy primary concern right now is not about getting unbanned, but about identifying who the cheater is. I hope to obtain their SteamID.

[shy remnant]

Ask in your appeal

Please

[onyx ivy]

no problem, thanks

[strong lake]

@shy remnant

can you help me get my team un banned

[sturdy oracle]

yes

[long wren]

please make an appeal

[raven mist]

Make an appeal please 🙂

[long wren]

@strong lake appeals take 1-3 bussines days

[onyx ivy]

Appeal #83d499 Really wish that it could be solved before London time zone 19:00

[magic owl]

yo

if i got someone banned does his whole team get banned for assosciation ?

[raven mist]

Should be yeah

Well, normally

[magic owl]

alr sounds good ty

[sullen dagger]

why was i banned for no reason

[rotund cape]

did you have vip

[raven mist]

Not sure what that has to do with being banned

lmao

[sullen dagger]

yeah i had to think awhile on that

[rotund cape]

well everyone saying they had vip and got banned

[raven mist]

That does not make sense...

[sullen dagger]

honestly..

[rotund cape]

i had vip got banned and im not doing anything wrong

[sullen dagger]

could u check my appeal? thanks.

[raven mist]

We'll check it asap!

[rotund cape]

check mine while your at it

[sullen dagger]

reported my neighbors for blatant esp

and im the one that got banned

please appeal before i get raided and lose my vid

[raven mist]

Always helps putting your recordings in your appeal

[sullen dagger]

my recordings r like cut cut when kill

[raven mist]

Any bits help

[magic owl]

were u on medium

[sullen dagger]

nahh

[magic owl]

o nvm

[sullen dagger]

my base is so gone lmao

thats fucked

[jade lava]

hello I'm unban now but but Ican't join game why ?

[sullen dagger]

@raven mist wher do i put recordings

id love to get unbanned before my home gets crumbled by my neighbors

[raven mist]

Upload to streamable/yt and put in your appeal please

Banning admin will review it asap

[jade lava]

Hello there, we take our rules seriously when it comes to players who associate with cheaters, being as this is your first time being banned for this, I will take your word as being true. Please be more careful who you choose to team with in the future and only play with those that you trust as another ban for this will likely result in the ban remaining. Thank you for your cooperation and have a good day.

but I see 7 days I'm banning

[sullen dagger]

is there an estimated time on it?

@raven mist 🙏

[raven mist]

I'm not in charge of your appeal i'm afraid

[sullen dagger]

ive sent afew streamables

love it im dead on rust+

[obtuse stag]

Please admins help I have been banned by mistake and I have opened a ticket. Yesterday I was playing so normal and today it jumps to me that I have been banned for hacking unintentionally

[hexed nimbus]

because all playing with cheater players get a 7 day temp ban as knowing or not knowing you had benefit of the cheater in your team so you have a time out now

[hexed nimbus]

appeals can take up to 3 business days mate

[sullen dagger]

how bout me

AHAHHAHAHAHAH

ur funny ay

[hexed nimbus]

!appeal

[glass olive]

Hey, @sullen dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen dagger]

@raven mist u lied to me 💔

[hexed nimbus]

who funny now huh

[sullen dagger]

well based on the situation i was falsebanned bcs i was getting spam reported by my bricked neighbors 😭

[sullen dagger]

all u

[hexed nimbus]

did you get temp eac ??

[sullen dagger]

like the eac 1/2 thing?

[runic marlin]

No that's authentication timeout I believe

[sullen dagger]

ah

[hexed nimbus]

no thats just a dc or connection attempt fail

[sullen dagger]

nah i wasnt authentication timeout

[runic marlin]

Can confirm this was not the case by the way

[sullen dagger]

ok thats interesting

[knotty cairn]

My teammate has been banned by anticheat for a mistake. He is not cheating so I will open a ticket so they can unban him as soon as possible

[sullen dagger]

[junior edge]

why does it keep crashing bro???

[sullen dagger]

[vivid lintel]

why cant i join hollow 3x duo mothleyu?

[junior edge]

can we get an explanation for all these server crashes

been going on for 6 hours

[sullen dagger]

[cursive seal]

What's with the servers?

@runic marlin

[sullen dagger]

[hollow zenith]

eu main how much time？

[hot abyss]

Why did you tag me

[runic marlin]

ex-admin duh 🙄

[sullen dagger]

can imagine ur lispy voice saying that with the sass added

[hot abyss]

I'm still an admin wym

[runic marlin]

at rustoria

[hot abyss]

Yeah

Ask Ryan

[lusty scaffold]

Guys any help? the server kicked me for timed out and it doesent allowing me back

[cursive seal]

when it starts working eu main?

[hot abyss]

Stop cheating

[gray quartz]

Guys i got kicked and timed out and it keeps saying disconnected when i try to connect to the server what do i do?

[lusty scaffold]

who?

[lusty scaffold]

same thing and i get 0 help amazing support

[cursive seal]

It's the same for me

[gray quartz]

yeah i know right

[junior fog]

which server guys ?

[gray quartz]

it just says Disconnected: Disconnected

[lusty scaffold]

Eu main

[gray quartz]

EU main

[cursive seal]

eu main]

[gray quartz]

I'm a VIP too so i thought its weird

[junior fog]

server is restariong by the looks

[gray quartz]

ohh okok ty haha

[junior fog]

just keep trting should be back up in next 10-15 mins

[near halo]

I would like to ask the official website can not find the ban record, but it still shows that the face is covered by ban.

[lusty scaffold]

ohh shii my bad i had problems like this before and it was not a server restart soo i thought it happened again,,, anyways thanks mate!

[west osprey]

IN MY HEART YES

[hot abyss]

I never left, I put some of my hair under the desk in the office

[brave thicket]

can someone please tell me why my rust is crashing after loading into a server after this update

[sullen dagger]

[runic marlin]

@lusty scaffold @cursive seal @gray quartz I'm assuming you're talking about EU main, it crashed but is now booting

Up now

[long wren]

personal Issues

[brave thicket]

No

[sullen dagger]

[brave thicket]

I was literally good before this stupid update

[gray quartz]

yesyes tyty joining

[sullen dagger]

[long wren]

issue occurred after the update, so it is a Rust issue.

[sullen dagger]

any updates my favorite server's little elfs

[onyx ivy]

<@&274971100184576010> Thank you to all the administrators. Although we have not yet obtained definitive evidence confirming the identity of the cheater, after consolidating the available information, we have internally confirmed that someone was PLAYING WITH HACKER, and they did so INTENTIALLY. We cannot tolerate such behavior, and the individuals involved in cheating have already been expelled.

I sincerely appreciate the administrators’ meticulous review, which helped us uncover those who attempted to take shortcuts. Otherwise, We would still be in the dark.

To support the server’s operations and to show appreciation for the administrators’ efforts in maintaining a fair gaming environment, I will donate €5,000 to the RUSTORIA server.

Respect.

[sullen dagger]

[raven mist]

Appreciate it and i hope you’ve indeed removed said individuals from your group

[magic aurora]

I'm going to open a ticket but there is a cheat, what should I do?

<@&393554009799000064>

[raven mist]

!report

[glass olive]

Hey, @magic aurora

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

^

[shy jay]

does eu long going to get more slots

there is 300 quee

[sudden cobalt]

I, got kicked in the queue when i hopped on a bicycle why????? Can you text rust developers because i cant accept such a misery, fix the bycle bug and give me vip to bypass queue!!!!!!!!!!!

[terse gyro]

My whole team got banned, playing with hacker but we don’t know who? How do I check who cheated

We were like 20 deep

[sullen dagger]

[hexed nimbus]

get whole team in discord vc and stream all logins to the server 1 by one the person cheating will have banned for hacking as reason the rest will show playing with

[sullen dagger]

[slate skiff]

!report

[glass olive]

Hey, @slate skiff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[viral oak]

When to check tickets <@&393554009799000064>

[civic patio]

ESP and aimlock

[glass olive]

Hey, @civic patio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

!ticket

[glass olive]

Hey, @slate skiff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

!ticket

[glass olive]

Hey, @civic patio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

!ticket

[glass olive]

Hey, @burnt smelt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[west osprey]

PLEASE do not come here to call out cheaters.

Mentioning their name or steam ID here could make them aware that we could be looking into the situation.

[sullen dagger]

[burnt smelt]

!ticket

[glass olive]

Hey, @burnt smelt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[manic warren]

!ticket

[glass olive]

Hey, @manic warren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wraith trail]

About an hour ago, I bought VIP and entered the game. While I was fighting in the game, I lost connection and when I wanted to log in again, I saw the message “playing with a cheater”. I think this is a system error.

[manic warren]

I have a question, my flatmate got EAC banned on rust, would it be safe for me to join rustoria servers or will I also get banned?

[wraith trail]

@thorny dune

where is the admins

[sullen dagger]

[runic marlin]

!appeal

[glass olive]

Hey, @wraith trail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[manic warren]

I have a question, my flatmate got EAC banned on rust, would it be safe for me to join rustoria servers or will I also get banned? I am on a different PC from him but just dont want to risk getting banned

@runic marlin

[sullen dagger]

[hollow cosmos]

is there some system limiting water?

i have 4 sprinklers but only 3 work even with enough water input

is it because i piped water 1 grid using tcs? (yes i know about new rule)

[gilded terrace]

How to confirm ak

[dapper valve]

hello

What should I do if I can't access the server [EU] Rustoria 6/2 - 2x Vanilla for the reason: Hacking, although I didn't do anything like that?

[viral oak]

!ticket

[glass olive]

Hey, @viral oak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dapper valve]

!ticket

[glass olive]

Hey, @dapper valve

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @dapper valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tacit turret]

Dude some guy just muted me somehow

[left pebble]

can u guys inscrease number for joining in EU long? 500 online 300 on queue

[tacit turret]

Bro

[sullen dagger]

[runic marlin]

Could you move to #general with your shenanigans please

[woeful sage]

where do i got to appeal ban?

@runic marlin

[runic marlin]

!appeal

[glass olive]

Hey, @woeful sage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful sage]

@runic marlin do you know how long it will take to get unbanned? i legit did nothing

[runic marlin]

Standard response time is 1-3 business days

[woeful sage]

i also bought vip so i need a refund or essentially ive just been scammed

[brave thicket]

fixed it, had to re-install STEAM

[long wren]

!vipissue please read

[glass olive]

Hey, @woeful sage

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[sullen dagger]

or just dont cheat lil bro

am i right or am i right @runic marlin

[woeful sage]

i never cheated in my life

on any game

genuinley i put it on god

[solid geyser]

Just gotta be patient banning admin will get around to your ticket when they can they get a lot of tickets to look over

[fickle fulcrum]

!ticket

[pallid hedge]

!ticket

[woeful sage]

i just dont get why im banned in the first place ive legit been gettin shit on all day

[sullen dagger]

yk a way to lessen their work load is to stop false banning

[woeful sage]

maybe they banned the wrong guy on accident?

[solid geyser]

I get it but man im sorry i cant do much from here just be patient and if u did nothing u have nothing to worry about

[woeful sage]

does that ever happen?

[woeful sage]

alr bro

[glossy palm]

!ticket

[long wren]

just please for wait

[inland sundial]

<@&274971100184576010> Can you please look at my ticket ASAP there is a blatant cheater that is farming kits right now trainyard in US Main

[dapper valve]

!ticket

!ticket

[lucid edge]

wait is the lag on SEA Long still happening??? no shot lmao

[floral oyster]

!ticket

[dapper valve]

!ticket

[floral oyster]

dude how do i create a ticket

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[floral oyster]

ok

[zenith gate]

/report

[glass olive]

Hey, @zenith gate

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hollow cosmos]

is there some system limiting water?
i have 4 sprinklers but only 3 work even with enough water input
is it because i piped water 1 grid using tcs? (yes i know about new rule)

[manic warren]

I have a question, my flatmate got EAC banned on rust, would it be safe for me to join rustoria servers or will I also get banned? I am on a different PC from him but just dont want to risk getting banned

!ticket

[glass olive]

Hey, @manic warren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

https://rustoria.co/rules/vanilla please read eac gamebanned rule

[runic marlin]

There's a possibility, we can't gurantee "safe passage" follow our rules and if you don't break them you'll be alright.

[manic warren]

Yeah I read the rules, problem is that it says if you have received an eac banned. I have not, that is why I am asking

[manic warren]

Alright thank you, i will try playing and if I get banned then it is what It is

[lucid edge]

@runic marlin any update on SEA Long server issue? Has been lagging since force wipe

[inland tinsel]

!ticket

[elder juniper]

!ticket

[long wren]

Hey,

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal. @inland tinsel @elder juniper

[shadow vale]

My friend got stuck in the train in EU Long his nickname is камар

[deft bane]

so when will this be fixed? was working fine ealier today, totally unplayable atm got 12000 ping

[hexed nimbus]

!report and dont call out here in public

[tardy kelp]

Оk

[hexed nimbus]

#support message

[raven mist]

Your ticket is being looked into currently

[deft bane]

people appear out of nowhere, it keeps teleporting me around, can't reload the weapon https://streamable.com/q594r1

can't mine, can't even open/ close doors

[near halo]

hi can i get help i cant get into servers and i have no ban can i get help please

wen i get past warning prefab i get kicked off

[hexed nimbus]

what does the disconnect message say ?

[terse gyro]

but like who is the cheater though

can u not just tell us

since u banned us u must know who the cheater is right?

[cobalt salmon]

!ticket

[terse gyro]

!report

!ticket

[thorny dune]

If you are trying to report a cheater, you can use our website https://rustoria.co/support and an admin will investigate as soon as possible

[terse gyro]

i made ticket

and cant u guys use a bot for this 😭 gotta do it the manual way

[thorny dune]

We do have a bot haha, it just seems to be on a break at the moment

[onyx ivy]

@terse gyro what are you doing here

[terse gyro]

finding out who the spas cheater is

[terse gyro]

could u check my ticket 🙏 thanks

[thorny dune]

A cheater report or?

[terse gyro]

no we got banned as a team, 20 deep we dont know who the cheater is

we want to know who the cheater is so we can boot them

[thorny dune]

If you made an appeal, you can ask this in that appeal, you can send multiple messages, so you can go back to the appeal to add or ask additional questions

[terse gyro]

ok but approx how long will it take ye to respond to the appeal?

[thorny dune]

I couldn't give anything specific, it would depend on the case and the availability of the responsible admin, they will endeavour to reply as soon as possible though

[terse gyro]

ye but yous know who the cheater is right

since u banned us 😭

[thorny dune]

The admin which dealt with your ban will of course yes, that's why I mentioned asking in your appeal as this is a direct 1 to 1 with them

[raven mist]

@terse gyro Pretty sure your clan already figured that out

[terse gyro]

they wont tell us gang

gate keeping who the cheater is thinking their slick

@onyx ivy

[raven mist]

🤷‍♂️

[terse gyro]

what u mean 🤷‍♂️

cmon tell me who it is

@raven mist

[raven mist]

We'll reply in your appeal

[terse gyro]

thanks

[raven mist]

If you still wanna play on a server with fake pop, right 😉

[terse gyro]

gang it is fake pop

u cant even blame me

chat should be on fire

[raven mist]

You think an official server would allow fake pop?

[terse gyro]

its dead, im the only one keeping it active

[raven mist]

🙃

[terse gyro]

ye probably

[raven mist]

No

[terse gyro]

its 2025 gang many things go unnoticed

[raven mist]

Your tin foil hat must be on tight

[runic marlin]

😂

[terse gyro]

yall admins really making fun of me rn 😭

[runic marlin]

Facepunch would catch us pretty quickly if we had fake pop I'll tell you that

[raven mist]

You'll be fine haha

[mental linden]

anyone admin connected?

[misty scroll]

Do you need help with anything?

[mental linden]

yes

[fresh tide]

/Report

[ionic nimbus]

hey gang whats up with au ping on sea?

[fresh tide]

How i report?

[mental linden]

a cheating player

how can i report?

is so annoying

[sick wadi]

You can submit a ticket here: https://rustoria.co/support

[mental linden]

thanks!

[pulsar sierra]

please add slots rustoria.co eu long

[north kestrel]

How long are Association Bans? I already appealed, just curious as I've never dealt with this issue

[hexed nimbus]

if its the first time usually 7 days if no other things been found by admins

[north kestrel]

Gotcha, I apprecaite it!

[mental linden]

please, read the ticket 🙂

[hexed nimbus]

tickets get looked at as fast as humanly possible and in order the come in be patient

[mental linden]

Thanks:)

[dark stream]

lf trio 5k+ hrs 18+ full fight no chill dm

[glass wadi]

is the servers gon still wipe on fridays

after force?

[hexed nimbus]

Servers stick to there normal posted while cycle

[hushed pebble]

expand the number of slots on rustoria eu long

I've been waiting for 17 hours, and the "you're next" tag is already worth 4 hours, why?

[hexed nimbus]

#support message

[hushed pebble]

Is it possible that I've been standing in one place for 4 hours because of the update?

[hexed nimbus]

Yes. Cause no player leaving means nobody joining

[hushed pebble]

бля ну пиздец

[obsidian cypress]

Hello, help me please

Good evening, I log on to the server, and I'm immediately banned, I've never used cheats, the computer is absolutely clean while I was standing in line playing cs2. I would also like to add that I distribute the Internet for playing from my phone, where the VPN is always on. He writes that he was banned 6 months ago, although I bought the rast only in September-October 2024.I would like to get an unban, as well as find out the reason for the ban, thank you in advance.

My nick name account АрТёМ КоЛлЕкТоР

[tender lake]

@strong willow @stiff widget @lyric basalt @hearty fulcrum i am trying to join rustoria.co us Long, it lets me connect as soon its done it disconnects me from it ands says: disconnected: Hacking you guys can check my acc on steam DODGEHOUND open profile no bans, no hacking legit 7.5k hours can u guys unban me? thank you!!

[hexed nimbus]

https://rustoria.co/support/appeal

[hexed nimbus]

https://rustoria.co/support/appeal

[obsidian cypress]

already applied

[hexed nimbus]

1 to 3 business days

[tender lake]

i need admin to contact me

or do something ....

[hexed nimbus]

wait for a reply on the appeal if you made one if not make one thats how appeals get dealt with

[obsidian cypress]

But there’s no way to speed it up, I’d like to relax and play on your server this weekend

[hexed nimbus]

nope just make it and be patient

[obsidian cypress]

I apologize in advance, I use a translator as my English is very bad

[tender lake]

like....i cannot bc i have no steamguard code so i cannot connect w steam...

this is my only way of communication

[hexed nimbus]

correct

[obsidian cypress]

Is it possible that I was banned because of VPN? I distribute the Internet from a phone on which VPN is always turned on

[hexed nimbus]

if so turn it off wait 15 min and try again if its the same then wait for the appeal it could be bad vpn ip thats been used before

[obsidian cypress]

Ok, thanks

[torn mesa]

some on admin we have problem in x10 please

[raven mist]

Whats the problem

[torn mesa]

i am support channel support

[raven mist]

I cannot join vc atm, but whatsup

[torn mesa]

we have 2 players and maybe have good chair

he *

[raven mist]

Ah , please do report them on our website

https://rustoria.co/support

[glass wadi]

@torn mesa whjat 10x do you play on

[copper flume]

@raven mist i got banned for no reason and told me to go to discord

[hexed nimbus]

what name did it say ?

[copper flume]

shenzy

[hexed nimbus]

dm him your steamid

[umbral dagger]

i got kickbanned too @raven mist

[hexed nimbus]

and say its due to a come to discord ban

[copper flume]

ok

[hexed nimbus]

also a come to discord ?

[umbral dagger]

yea

[hexed nimbus]

also shenzy ?

[umbral dagger]

yes

[hexed nimbus]

read above same deal

[umbral dagger]

send him my steam?

[tender lake]

i need help

@Nec @prodigy @Marzy @lily i am trying to join rustoria.co us Long, it lets me connect as soon its done it disconnects me from it ands says: disconnected: Hacking you guys can check my acc on steam DODGEHOUND open profile no bans, no hacking legit 7.5k hours can u guys unban me? thank you!!

[sick wadi]

Hey, please make an appeal here: https://rustoria.co/support/appeals

[tender lake]

i cant...i dont have steamguard so i cannot link w my steam acc

[hollow tide]

Hi I was muted, and I don't know what i said that was bad I literally said something about dabbing and being a 'capper' I don't think any of that i a slur or inappropriate? could i please get unmuted typing is my only commss for my team rn

[hexed nimbus]

recover it

[tender lake]

i cant! tryed

@raven mist

[hollow tide]

please free/unmute me! no mic no bad language was used!!!
76561198119366324

[hexed nimbus]

https://steamcommunity.com/sharedfiles/filedetails/?id=1126338995

[raven mist]

!steamid

[glass olive]

Hey, @tender lake

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Whats your steamid

[hexed nimbus]

appeal here: https://rustoria.co/support/appeals

[hollow tide]

🫡 please free me submitted

im a good boy

[raven mist]

Should be unmuted

[tender lake]

can i be unbanned?

second

[buoyant cape]

i have problem with cheater

[tender lake]

@raven mist

[hexed nimbus]

#support message

[tender lake]

@raven mist second let me checkkkk

[hexed nimbus]

make a ticket https://rustoria.co/support

[tender lake]

76561199133963786 my steam id @raven mist

[raven mist]

Checking

[tender lake]

thank you!

[raven mist]

You can join again

[tender lake]

i will try!

[obsidian cypress]

Shenzyyy cheek my problem pls🙏

[raven mist]

!steamid

[glass olive]

Hey, @obsidian cypress

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

You can also join

[obsidian cypress]

problem solved?

[raven mist]

Yes sir

[tepid bridge]

hello

[obsidian cypress]

one question, why it got banned?

[tepid bridge]

sorry i was playing rustoria 5x eu nobp

[raven mist]

Something not related to you

[tepid bridge]

and i suddenly got banned

for ban evasion even though its my first time playing rust

[obsidian cypress]

Ok fanks

[vale fog]

@raven mist i got banned exactly a week ago for ban because i accidentally played with a cheater and another admin said i would be unbanned already but when i load into toria it still shows im banned the timer in game finished

[uneven rampart]

@raven mist I am a Korean user who is having fun playing Rust. While I was having fun playing the game with my friend, I grabbed two users who were moving next to my house with a bow and grabbed the other user who was coming behind me with a gun,and suddenly the game bounced, and I tried to reconnect, but Disconnect: Hacking popped up and I closed the game and reconnected, but it was updated so I thought oh this is the problem but it wasnt, so its so unfair,,

[obsidian cypress]

Wouldn't it be a problem if I deleted my steam id? Shenzyy

I would like to maintain some confidentiality

If you need it I'll send it again

Fanks, good night

[vale fog]

@raven mist look at my msg pls im tryna play force

[raven mist]

!steamid

[glass olive]

Hey, @vale fog

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vale fog]

76561198331522579

thats my steam id

[high oxide]

@vale foghwo we do this

yo

@glass olive

[raven mist]

You are unbanned, however you need to stop spamconnecting for 15 minutes and try again

[vale fog]

oh so thats why

but ive waited more then 15 m and still

it did not work

i went to eat and came back and did not work

[high oxide]

@raven mistyo- you have a guy on a server called Rustoria.co - 5x No BPs [ Solo/Duo/Trio | Shop ] JUST WIPED with a game ban, this user was banned on rustafied. I have a personal bone to pick with this guy

his ID is 76561199344820342

[vale fog]

@high oxide you make a report on their site rather then going to this type of support

[high oxide]

how do i do that

[broken stirrup]

i need contact with an admin on eu small

[high oxide]

@vale fog thanks man found it

[broken stirrup]

how can i speak with admin

@raven mist can you help me with a chater?

cheater*

[raven mist]

Make a report on our website please

https://rustoria.co/support

[broken stirrup]

Thanks

[gray gulch]

Hello. Can you tell me at what time the EU LONG server restart?

[mint river]

im trying to make a report but i cant seem to find the players, i searched with names and steam id. any help?

@raven mist

[long wren]

daily restart <t:1738998000:F>

[long wren]

make gereric ticket please

[mint river]

ight

[inland sundial]

<@&274971100184576010> got another one please check my ticket

[long wren]

please dont tag admin

[still crag]

i have a clip of cheater of rustoria long eu

[long wren]

!ticket

[glass olive]

Hey, @still crag

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

please upload the video to youtube or streamable and add clip link when making a ticket

[still crag]

okey

[echo sonnet]

What is the average time frame for an appeal to be reviewed?

[long wren]

appeals take 1-3 bussines days

[echo sonnet]

ok, thank you

[still crag]

10 mins to upload

ok nvm tickets there

[glass olive]

Hey, @torn mesa

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal shell]

hola me gustaria reportar a un cheater en el BR main

su nombre de usuario es 012 Y este es su id de jugador 76561199195579204

[long wren]

!ticket

[glass olive]

Hey, @normal shell

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal shell]

ya lo reporten en F7 pero se demora mucho la sancion

el tipo tiene wall hack y no lo banean del sv

[shrewd pumice]

Hola cuanton demoran en las apelaciones?? estoy esperando hace 12 hrs

[long wren]

!appeales

?

[shrewd pumice]

Ya abri un ticket a las 10am y ya son las 9pm

[long wren]

Nota: El tiempo de respuesta estándar es de 1 a 3 días hábiles, pero puede ser más o menos según la situación.

[shrewd pumice]

A entonces tengo que perder dias porque me banearon injustamente

god

[terse gyro]

<@&274971100184576010> can someone check my ticket pls
Appeal #8e449e its been 5 hrs

[long wren]

please dont tag admin and only banning admin can reply

[humble wave]

hello, is it possible to get an admin help with something with base?

[long wren]

Um, what kind of help do you need?

[humble wave]

when putting a garage door down it went up and got stuck in a rock so i cant access it to close or put lock on it

i dont know if an admin will help with that type of problem but i wanted to ask

[long wren]

Unfortunately, the admins don't interfere with gameplay.

[humble wave]

Alright, thanks

[timber granite]

i made a ban appeal, it was over a year ago for ban evasion

idek what it was for ngl

hopefully someone could take a look for me because im looking to join my group

[deft dove]

!report

[glass olive]

Hey, @deft dove

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

appeals take 1-3 bussines days

[timber granite]

okay no worries thank you

[lilac ibex]

can someone check my ticket its been up for a day

[long wren]

tickets are processed in the order they are received so please be patient

[jagged hawk]

any admin

Ticket #200c34 i have this ticket

[wooden plinth]

admin it does not show the server I am on to put in a report ticket nor the player when looking at recents

what needs to be done or can I get an admin to DM I have F7'ed just want it looked into further

[maiden timber]

why i got banned for hacking?, can someone pls tell me info, i didnt do anything

[red ingot]

can i some help i was in game right now and ran over a car and dc and then i went back in to connect i got put in que how does that work ive been on for almost 14 hours and dont have the saved que ?

sorry if this was'nt the place to put my message

thank you for the fix u guys are amazing

[long wren]

!appeal

[glass olive]

Hey, @maiden timber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

What did you need?

[latent musk]

I need an admin pls

i want to buy sulfur x 1 workbench nivel 2, but the outpost vending maching says that i cant affort it, and i have the level 2 workbench in my hands

[north atlas]

hello, is this where i would report a player?

[latent musk]

so what do i do?

[teal sequoia]

Do I need an admin to review my ticket and tell me why I'm banned?

[placid gorge]

any admin on >?

[north atlas]

how do i make a ticket

[empty jackal]

in rustoria

[latent musk]

Thx bro you saved my ass

[empty jackal]

in the web

[long wren]

did you make appeal?

[long wren]

!ticket

[glass olive]

Hey, @north atlas

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gloomy night]

I cant learn the battering ram, is that a bug?

[pine wedge]

!appeal

[glass olive]

Hey, @pine wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning river]

i have this problem too

anyone can help ?

any mods

[pine wedge]

Dear admins.I filed an appeal 13 hours ago, but it still hasn't been reviewed.is there any way to speed up this process?

[long wren]

appeals take 1-3 bussines days

[vale sandal]

crazy that you can f7 someone who is blantaly cheating and absolutley nothing happens then 14 hours later do it again and stil no response

[west osprey]

You can always make a ticket on the website

[long wren]

Yes, if you think he's cheating again, please report him again.

[lucid bridge]

https://rustoria.co/support/report/server/vanilla_main_us

[west osprey]

!ticket

[glass olive]

Hey, @vale sandal

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

through workbench? or research table

[west osprey]

you can also use our support site

[vale sandal]

I made a ticket, we shall see they have already full griefed our base at this point but hopeful, thanks for linking the website

[long wren]

@gloomy night

[keen nexus]

@west osprey i got banned for come to discord

what do i do

[west osprey]

Send me a dm 🙂

[flat mica]

i need to talk to admin please ASAP

[long wren]

please dont tag admin 🙂

[long wren]

Hello what do you need help?

[flat mica]

i literally just got banned on rustoria main for " reason playing with hacker" i just met this dude not even an hour ago on discord man im not tryna get banned for nothing i got 2.5k hours and didnt do nun never even killed anyone with gun yet he did 6 times

[flat mica]

anyway you can help?

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @flat mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[muted garnet]

PARA CUANDO BANEAN A LOS SCRIPTERO CON WALLHACK DEL BR LONG LAUNCH

[long wren]

!ticket

[glass olive]

Hey, @muted garnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

tickets are processed in the order they are received

[ivory basin]

how did i get banned

[solid kayak]

support

[hazy moss]

Wow thats sad uzi

[solid kayak]

i just got banned for making peace with the neighbor clan

[hazy moss]

Your brother is hacking too

[cunning river]

workbench

[midnight zephyr]

ANGELO YOU SUCK

[cunning river]

workbench

[hazy moss]

Angelo uses people

[midnight zephyr]

GET BANNED PUSSIES

[hazy moss]

Like a sweat shop

[solid kayak]

trashty

[midnight zephyr]

NICE ESP CHEATER

[solid kayak]

i got screwed

[gloomy night]

Through workbench

[hazy moss]

Yeah his brother is esping too

[long wren]

Please make an appeal for server ban guys

!appeal

[glass olive]

Hey, @long wren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[midnight zephyr]

Watiwo ur horrible red owns you

Uzi ur a pussy get banned loser

[long wren]

Have you research all the items from before?

[quartz crag]

@ivory basin cus u playing with cheaters

[hazy moss]

Yeah they used me for getting bp’s and now they got me banned

White trash fr

[midnight zephyr]

No more rust you guys are gonna tweak out 😂

[solid kayak]

<@&274971100184576010> Hey admin

[midnight zephyr]

Admins needa ban the second team ui they are allied with the cheater

[ivory basin]

helloooo how do i get banned for a different team ??????????

[long wren]

!ticket

[glass olive]

Hey, @midnight zephyr

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable sun]

@ivory basin always plays with hacker

[astral field]

LLLLLLLLLLLLL

[solid kayak]

how tf as a solo am i supposed to know if if a group next to me is cheating especially if im shitting on them so they add me to team?

like tf?????

[astral field]

thats what they allllll say

[midnight zephyr]

Dude ur horrible watiwo ur not shitting on anyone LMAO

[solid kayak]

k dude wats ur deal

idk u, u dont know me

[fringe cedar]

You're a disgusting cheater

[solid kayak]

im not tho

[fringe cedar]

You ought to be ashamed. We got your shit btw

[solid kayak]

im a solo

[midnight zephyr]

I know you. I change my steam name every day so u dk me but i always dog you and so does my duo

[fringe cedar]

You're a liar

[solid kayak]

and the neighboring clan added me to team because i didnt want them to raid me

[midnight zephyr]

Watiwo actually doesnt cheat hes just bad and was allied with a zerg

[solid kayak]

ur just butt because nobody wants to join ur womens suffrage shit

[fringe cedar]

13 deep. Enjoy being a cheater. Hope that's fun for you. Freak,.

[solid kayak]

apparently u dont read chat

[fringe cedar]

zero cheaters btw.

[solid kayak]

i dont cheat

i didnt know the neighboring clan i befriended had a cheater

plain and simple

[midnight zephyr]

Consequences buddy

[solid kayak]

for what?\

what consequence do i actually deserve

[midnight zephyr]

Its not complicated figure it out

[solid kayak]

jack shit

[midnight zephyr]

You were in ui with cheater

[solid kayak]

cuz im not a cheater

[midnight zephyr]

Go outside and drink water for once

[solid kayak]

ya so i wouldn't kill them

[long wren]

Guys? did you make appeal?

[solid kayak]

Crazy

[ivory basin]

can you get banned for spawning on a sleeping bag?

[midnight zephyr]

You will get unbanned in 7 days or less

Its association it happens sometimes

[autumn nova]

how do i make a ticket for a cheater

[long wren]

!report

[glass olive]

Hey, @autumn nova

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stable sun]

@ivory basin just take an L on that ban and come back next week

[solid kayak]

@long wren crazy please see dm

[void mesa]

how is angelo, and colzen not banned

can we please get there grouped banned aswell

[fringe cedar]

Uzi is not a cheaterm but Watiwo definitely is

[void mesa]

sent in a ticket for hard esping'

[ivory basin]

cause its not us cheating

[solid kayak]

coco why did u add me to team if u had a cheater on ur team?

like fr

[gloomy night]

yes

[midnight zephyr]

Watiwo sit in that support channel like a good boy

[long wren]

i think bug

[west osprey]

I'm seeing this issue across lots of rust servers, not just ours. I will forward to our devs, but I believe its a rust bug

[solid kayak]

Lorie

[midnight zephyr]

L rizz

[west osprey]

If you've been banned, appeal at bans.rustoria.co

[solid kayak]

I just got fucked over

as a solo

[long wren]

!appeal

[glass olive]

Hey, @solid kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[midnight zephyr]

Watiwo submit appeal and stfu youre not special

[gloomy night]

ok, thank you for respond 🙂

[solid kayak]

Doesn't make any difference my wipe is fucked

[midnight zephyr]

Unfair to everyone that got cheated too

Association ban is so short too yall will survive

[solid kayak]

ya well im not even in there base, i dont help with their fights they are just neighbors so we dont kill each other

[quartz crag]

@solid kayak lololol

you teamed with them

welcome to banned by assoication!

[long wren]

You can check the response to your appeal through the website. You do not need to be on the vc

[midnight zephyr]

Yeah you literally teamed with them.

[solid kayak]

teamed?

teamed means i assist them

[midnight zephyr]

Haha stfu

[solid kayak]

there is 16 of them how am i supposed to know one was cheating its pretty hard to discern especially if they arent killing you

[midnight zephyr]

If you cant load into rustoria servers then stop talking

[long wren]

Hello what do you need help?

[midnight zephyr]

No im just enjoying the moment

[long wren]

This is a support channel for players in need. If you don't need help, I'd appreciate it if you could go here #general warn

[hazy moss]

If someone on your ui cheats, how are you suppose to know that? I was banned, so how long do i have to wait?

[long wren]

!appeal

[glass olive]

Hey, @zenith sleet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy moss]

Crazy can you tell me?

[burnt girder]

@runic marlin

[long wren]

did you make ticket?

[zenith sleet]

I was banned for playing with a cheater that I never met or talked to and I didn't play with him either.

[long wren]

Hello what do you need help?

[burnt girder]

i was banned and told to talk to him

do i just dm him?

[long wren]

what your banned reason?

[west osprey]

yes, dm him

[hazy moss]

Crazy where do i make a ticket?

[long wren]

!ticket

[glass olive]

Hey, @hazy moss

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hazy moss]

!ticket

[glass olive]

Hey, @hazy moss

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grand nacelle]

HELO ADMIN

Can i get HELP i bought VIP FOR THE WRONG SERVER!! i need a refund ASAP

[long wren]

!vipissue

[burnt girder]

idk not like cheating or something it just said banned come to discord - trashy

[glass olive]

Hey, @grand nacelle

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fickle dirge]

yo, dude hard cheating un rustoria us lol pop, off my tip

[long wren]

oh yes send him a dm like loriemagpie said above

[fickle dirge]

literally camping our base

[long wren]

and with your steamid

[long wren]

!report

[glass olive]

Hey, @fickle dirge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hazy moss]

Crazy am i banned for 7 days if i have association with a cheater?

[long wren]

Yes If it's your first association ban

[hazy moss]

Ok thanks and fuck you uzi

[near halo]

<@&274971100184576010>

[raven bison]

!ticket

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

you forgot to ban this player, hes part of TMT Jr group, hes actively playing in the base rn

missed a spot

[solid kayak]

@long wren Would it be possible to have an Admin take a look at my appeal.

Appeal #d141c2

[long wren]

only banning admin can reply

[solid kayak]

Who is the current admin that is on duty

[long wren]

and appeals take 1-3 bussines days so please be patient

[solid kayak]

Crazy

My heart goes into this game

Help a brotha out

I would really like to vc with the admin who banned me

So I can best explain myself

[astral field]

omw to watiwo's base

[solid kayak]

well you wont find cheater loot there my friend

go to their base

[long wren]

No need for vc with admin, just appeal further through website

[solid kayak]

Crazy what is the point of the "Waiting for support" channel

To talk with admins

[wanton crown]

its to cry in

cry waiting for admin l m f a o

[quartz crag]

@solid kayak where was ur base?

[solid kayak]

Like I'm telling you I'm getting unbanned

[quartz crag]

@solid kayak I like how you advertise yourself as a solo but are always on a 16 deep UI lmfao #FAKE

[wanton crown]

cheating pos

[solid kayak]

Fucking not getting this pinned on me because these Brazilians had a cheater on their team

[wanton crown]

lmfao good luck

[west osprey]

I'm looking into your association

[solid kayak]

Lorie I appreaciate it

[ivory basin]

and mine cause this bull

[solid kayak]

Uzi u got fucked too?

[ivory basin]

no way i get banned lmao

[balmy cypress]

Ban appeals are best done on the website, it’s middle of the night EU and late US right now so you’ll probably be waiting a while in voice

[long wren]

Yes, you can wait. Waiting is free, but I'm not sure if you can talk to the banning admin

[quartz crag]

They legit were on the UI and played with the, they are guilty

[ivory basin]

i put in the Appeal

[balmy cypress]

Ah you are lucky!

[ivory basin]

im waiting
i never was on Team UI or TC idk wtf

[quartz crag]

Yes you wer

[ivory basin]

sure bud

[quartz crag]

or you wouldnt have been flagged

why would you be flagged? you legit allied with these people

[ivory basin]

NN no roles in cord

[quartz crag]

Lmfao

[ivory basin]

idk who u are Im dedicated to this server

[quartz crag]

ur daddy

[west osprey]

SUPER LUCKY

[solid kayak]

@west osprey If we could jump into a VC some I can explain the situation

[west osprey]

I've read your appeal, theres no need 🙂

[solid kayak]

I would really appreciate this I'm a long time Rustoria supporter

[long wren]

lol

[solid kayak]

I hate typing its tedious

and I'm already stressed af

[spark leaf]

Hey on US medium, I researched battering ram on workbench level 2 and it said it was 138 scrap, but used 550 or os?

[near halo]

@solid kayak your shit is done lil homie

[near halo]

hexel has like 14k hours on this shit

bro just didnt ask for dedicated role

[long wren]

stop spamming

[high plover]

If only I could get support 😭

[long wren]

hello what do you need help?

[sweet sparrow]

UH OH! @solid kayak

[high plover]

I’m in vc

[high plover]

Me and OC are in YOUR core

[solid kayak]

thank svante

[rapid night]

yall are losers XD

[long wren]

Please tell here

[sweet sparrow]

I was sent to do this

[fiery isle]

bro trying so hard to fuck with a solo

[sweet sparrow]

I don't claim to be a shitter

[fiery isle]

ROFL