support

[brave shoal]

!wipe Eu main

[glass olive]

Hey, @brave shoal

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[brave shoal]

!force

[glass olive]

Hey, @brave shoal

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1738868400:F> (your local time) is the time of the next force wipe and it will happen <t:1738868400:R>.

[prime stratus]

help 🥺

[lyric basalt]

help here

[lyric basalt]

how can we help you

[long wren]

.

@lyric basalt

[prime stratus]

hey

bro look up i typed man

[lyric basalt]

Send me a DM

[prime stratus]

okey

[wanton kraken]

@lyric basalt exacttly in how many hours is wipe for EU MEDIUM?

[long wren]

<t:1738868400:F>

It's 200% accurate wipe time today

[swift haven]

WILL THERE BE A RUSTORIA MEDIEVAL SERVER!?!?

[regal furnace]

hi, admin.
i bought a vip 2 times, I used 1 vip, you told me to write 1 vip when the deadline came.

[long wren]

you mean medieval DLC?

[swift haven]

no a server that is medieval. I guess tier 1 locked in regards to guns

I've seen a few other servers like it but curious if rustoria will have something like it

[raven mist]

Rustoria will not have it

[prime stratus]

i opened a ticket can some one help now 🙂

[long wren]

about network ticket?

[potent stratus]

!force

[glass olive]

Hey, @potent stratus

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1738868400:F> (your local time) is the time of the next force wipe and it will happen <t:1738868400:R>.

[torn agate]

!vip

[glass olive]

Hey, @torn agate

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[tepid finch]

Im wondering of rustoria will have a new server for the new primitive gamemode

If*

[tepid finch]

Thanks

[celest sable]

!appeal

[glass olive]

Hey, @celest sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[prime stratus]

yea

im waiting for anyone to respond

[near halo]

is next wipe force

[split quest]

where do I see the maps for the servers that are going to wipe

[zinc cargo]

best fucking support ever got my problem solved in 3 min

[icy star]

can i move my VIP from 1 server to another?

[quiet gazelle]

!map

[glass olive]

Hey, @split quest

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[gritty lichen]

!wipe

[glass olive]

Hey, @gritty lichen

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[prime stratus]

im waiting for an hour man

[quiet gazelle]

!refund

[glass olive]

Hey, @icy star

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[wanton kraken]

@lyric basalt is it it 1hour i got different timezone

[raven mist]

This shows your local time

but yes in one hour

[long shell]

I hope my problem with the pass will be resolved sooner than this hour xd

[prime stratus]

can someone help me please 🙂

[quiet gazelle]

How can I help you

[dire pewter]

СФТ Г ыутв ьу ьфз ащк ыуф дщтп ды

can u send here map for sea long

[limpid belfry]

hey, its been a long time since i played rust. We used to play rustoria 2x vanilla eu but it got ddosed and the player count was destroyed. Did it ever recover? what is the average player count on wipe day now?

also, do horse farms still work? when we used to play there was no limit on how many fert u could trade. hoping its still the same?

[quiet gazelle]

https://rustmaps.com/map/fde5d1ad829c44fba4fec368c9a3f77b

this is the map for SEA long @dire pewter

[desert mica]

Hello
I bought a Vip on the server, but it's not there. What should I do?

[dim inlet]

Someone will help me, I bought a VIP card, but it’s not there

[covert glade]

WHERE İS EU MEDİUM

@long wren

[prime stratus]

can any admins respond to my ticket please

[kindred zephyr]

d

[prime stratus]

bro its gonna wipe

and it has been 1 hour and half

no one answered

[torn rapids]

force wipe is in 30ish minutes

[trail blaze]

anyone knows why i have 150 of ping in a server who is from my region??????????

[prime stratus]

yeah i know im waiting for the admins to help

[regal furnace]

<@&274971100184576010>

[raven mist]

What?

[prime stratus]

i need help shonzyyy

[raven mist]

With what?

What ticket?

[prime stratus]

network

[regal furnace]

i bought a vip 2 times, I used 1 vip, you told me to write 1 vip when the deadline came.

[prime stratus]

please help man

[raven mist]

You'll need to wait on our network support engineer

admins cannot help you there

Also, servers are down its normal you are not able to join

[raven mist]

#payment-support

[prime stratus]

no

i couldnt join from before

[raven mist]

You can try a VPN, probably an issue of the route to the server

[prime stratus]

okey

[raven mist]

or reset your router

[prime stratus]

okey ty

[split bison]

If I hypothically got a game ban 177 days ago, I will be able to play in 3 days?

[next heart]

are there map previews for force wipe?

[raven mist]

#wipe-feed

[split bison]

?

[gritty ferry]

eu mondays restart ?

[cinder wave]

can i get the connect ip to the eu medium

[limpid belfry]

hey, its been a long time since i played rust. We used to play rustoria 2x vanilla eu but it got ddosed and the player count was destroyed. Did it ever recover? what is the average player count on wipe day now?

also, do horse farms still work? when we used to play there was no limit on how many fert u could trade. hoping its still the same?

[river shoal]

rustoria eu medium bot is offline

[static heron]

update out?

[river shoal]

fix medium botttttt

[covert glade]

where is eu medium

[river shoal]

online

[trail blaze]

anyone knows why i have 150 of ping in a server who is from my region??????????

[river shoal]

connect medium.rustoria.uk:28010

[magic aurora]

Rustoria EU Small Team limit: How many people?

<@&393554009799000064>

[hearty shell]

where is rustoria mondays map

[cobalt jackal]

Team UI: 8

[magic aurora]

team limit is 8 not twill ui

[rich wraith]

How come about 100 players get onto the server 15 minutes before the rest?

[clever sparrow]

why cant i join eu long

[wet gorge]

does rustoira have a primitve server on wipe?

[ocean fulcrum]

What issue are you facing?

[wanton kraken]

EU MEDIUM OFF?

[clever sparrow]

client update required

@ocean fulcrum

[ocean fulcrum]

Update your steam

Your rust on steam*

[clever sparrow]

already did it

[ocean fulcrum]

Are you sure? Chances are you did it wrong

[wanton kraken]

@ocean fulcrum

[ocean fulcrum]

Not sure

[clever sparrow]

i need to verify files right?

to update @ocean fulcrum

[unkempt trench]

Hello I think due to dlc people could start with ak bp

[native cove]

US LONG RUSTORIA ON LOCK ❤️

[modern surge]

does rustoria have queue prot ?

[raven mist]

no

[modern surge]

what can i do if i have my sounds bugged?

[sonic nebula]

could anyone help me with vip ? My old one did not expire, even bought a new one but still cannot joing withour queu

[raven mist]

You'll need to make a #payment-support ticket please

[covert glade]

where is eu medium s bot

[raven mist]

Not sure, probs down

i'll forward it

[covert glade]

the server is up?

[rocky holly]

the kick me for hacking , and now i need to do queen .

[raven mist]

Yes

[rocky holly]

rustoria eu long

[shrewd bay]

I think something happened with us small

map didnt wipe

[raven mist]

Will forward

[rocky holly]

the kick me for hacking , and now i need to do queen .

[shrewd bay]

is there gonne be a rewipe or should i proceed

[rocky holly]

is not possibile

[winter spire]

im blacklisted for a4tech mouse, but i have hyperx one, how do i get unblacklisted?

[vivid goblet]

Is Us Small going to be wiped propperly in an hour like the rest of the servers?

[atomic pulsar]

hey

[steep thunder]

US small hasnt been wiped?

[atomic pulsar]

ıs anyone get kick for hacking?

[rocky holly]

the kick me for hacking , and now i need to do queen . <@&874995535881326632>

[shrewd bay]

<@&274971100184576010> whats up with small

[raven mist]

Aware of US small

[winter spire]

<@&274971100184576010> im blacklisted for a4tech mouse, but i have hyperx one, how do i get unblacklisted?

[rocky holly]

@raven mist

[atomic pulsar]

no one help ?

I dont know why i am kicked for hacking

[rocky holly]

me to bro is not normal

[atomic pulsar]

I also have hyperx mouse

[raven mist]

!steamid

[glass olive]

Hey, @rocky holly

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rocky holly]

ok

[raven mist]

!steamid

[glass olive]

Hey, @atomic pulsar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rocky holly]

i do

[raven mist]

Ok send it to me

😄

[rocky holly]

this 76561198991614059 ?

[raven mist]

Yes

[winter spire]

76561198333189391 im blacklisted for a4tech mouse, but i have hyperx one, how do i get unblacklisted?

[raven mist]

Fixed

[worldly spoke]

i get kicked for hacking too

i submit apply

[atomic pulsar]

76561198196030706 my steam id

[rocky holly]

now i need to do tail ?

[raven mist]

Thats EAC kicking you

not us

[atomic pulsar]

@glass olive 76561198196030706 my steam id. thanks for help

[winter spire]

omg, any helping word? xD

[worldly spoke]

but i hope thet it will be able to check it faster, becuse i bought vip and wanted to start the wipe. May be someone can help with that?

[raven mist]

You can join again

[raven mist]

!steamid

[glass olive]

Hey, @worldly spoke

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[naive kindle]

yeah but is the server up though

[raven mist]

https://tenor.com/view/cat-crying-cat-cat-meme-cat-crying-meme-crying-cat-meme-gif-7433931244412524776

[worldly spoke]

76561199120259499

[rocky holly]

@raven mist i cant skip tail ? am get kick form eac is not correcet

[raven mist]

You can join again

[atomic pulsar]

@raven mist thank you. trying

[raven mist]

What server did you join?

[rocky holly]

Eu long

[worldly spoke]

thx you i am trying

[rocky holly]

thx @raven mist

[tame cliff]

expand eu medium

[tepid mason]

Expand Europe medium

[lucid sandal]

dowland stays in world 0.2

[tawdry nest]

loot on 5x EU isnt 5x btw

[raven mist]

Will forward

What loot exactly?

Boxes?

or nodes?

[haughty hinge]

btw everyone has ice ak bp by default admins

[raven mist]

FP is aware

[tawdry nest]

yeah barrels/boxes not checked the nodes one sec

[raven mist]

bug across all servers

[tawdry nest]

nodes seem fine

[obtuse marlin]

the kick me for hacking , and now i need to do queen .

[lucid sandal]

dowlanding world 0.2 help

can someone help

[thorny dune]

There isn't anything we can do if you are stuck on the loading screen unfortunately

[tame cliff]

expand eu medium

[torn agate]

!vip

[glass olive]

Hey, @torn agate

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stone lake]

got kicked for hacking what do i need to do i have never cheated

[frozen light]

will there be a primitive server

[raven mist]

No

[stone lake]

is getting kicked for hackin an issue right now?

[winged pawn]

yeah for cheaters

🦨

[dawn acorn]

i cant join it wants me to update my client what do i need to do?

[stone lake]

im getting eac kicked but only from rustoria servers

[raven mist]

!steamid

[glass olive]

Hey, @stone lake

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stone lake]

76561199122437234 my steam id

[tame cliff]

expand eu medium

[dawn acorn]

76561199823784960

[azure igloo]

why when i pay vip this cost is 7,99 and in my bank say that it cost 10

[limpid gorge]

Hey. I was kicked for hacking but just enter the server, i bought vip here 4 times and play with no problem. What da hell

[raven mist]

You can join again

[thorny dune]

Possibly a currency difference, hard to say without being able to see. You can open a #payment-support ticket if you would like to check

[thorny dune]

!steamid

[glass olive]

Hey, @limpid gorge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

So update your client

😄

[limpid gorge]

76561198209316124

[thorny dune]

This should now be fixed and you can connect

[limpid gorge]

thank u, what time it gonna take?

[tame cliff]

expand eu medium

[thorny dune]

Should be immediate

[wheat lark]

Where can i appeal what?? I just bought vip and tried to connect and kick for hacking out of nowhere

[thorny dune]

!steamid

[glass olive]

Hey, @wheat lark

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wheat lark]

76561199019901992

[dusky whale]

People still have their BPs on Rustoria Long

[runic marlin]

What region?

[dusky whale]

US

[thorny dune]

If you are referring to the AK Ice BP, it's a game bug and FP are working on a fix

[dusky whale]

No, my buddy has stims

[wheat lark]

can someone look forum Appeal #a72307

[winter vault]

I just got banned for hacking ?? can i get an admin?

[thorny dune]

!steamid

[glass olive]

Hey, @winter vault

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winter vault]

76561198994355387

[vagrant spear]

Can anyone help me I cant seem to purchase vip, website just isn't loading stuck on "checking connection"

[shadow spoke]

Anyone hvaing audio issue

[shell token]

in the br long, there is bps of the ak too. Are you going to reset or you can fix without doing that? (sorry about my english)

[raven mist]

Try an incognito browser

[raven mist]

We are not going to rewipe no - FP is aware and looking into it

[shell token]

ok. Thanks

[winged pawn]

430 queue on eu long crazy 😭

[finite bronze]

Why ak blueprints are unlocked on eu long after bp wipe ?

[raven mist]

FP bug

they'r looking into it

[finite bronze]

Thanks, 1h after wipe people already have aks

[raven mist]

Yeah we know, not much we can do about it for now

[crystal mantle]

Can i switch vip from long on main?

[thorny dune]

If it's a recent VIP that is unused, it may be possible. Open a #payment-support ticket and they will be able to take a look.

[olive epoch]

can anyone help me w fps?

[near halo]

br main, tera outro wipe as 18 horas?

RUSTORIA US LONG 2 CHEATERS FLYING AROUND AND JUMPING UP WALLS TO LOOT

br main, will there be another wipe at 6 pm?

we didnt die but an admin needs to look at this like rn cuz its gonna be bad when they get guns @raven mist

[raven mist]

Any names?

[vapid flax]

why tf did server wipe 1h and 15 min before scheduled

[near halo]

no but they are at launch rn

go sit at launch and youll see them spidermaning up buildings

[raven mist]

Us long?

[near halo]

we ran away, and yes us long

[raven mist]

Will see if i can do something

ty

[near halo]

they are maybe at power plant now

theres 2 of them and they both have the cheats

[hidden violet]

are the cargo creates meant to be only the primitive loot

[near halo]

thank u shenzy if that was them

[raven mist]

Gottem

[near halo]

thank u

should be one more

[raven mist]

Also gone

[near halo]

thanks man ur awesome

br main, will there be another wipe at 6 pm?

[raven mist]

Today.? No

[near halo]

TODAY WILL YOU HAVE WIPE BR MAIN?

[raven mist]

No

Its already been wiped because of force

[hidden violet]

are the cargo creates meant to be only primitve loot

[raven mist]

On what server?

[hidden violet]

eu 5x no bps

[raven mist]

Will forward

There was some issues with crates before

is it like vanilla loot?

[hidden violet]

ok thanks i got all 4 crates and didnt get a sigle piece of 556

[raven mist]

or just containing some prim loot

[hidden violet]

no only the new prim stuff

[runic marlin]

Minicrossbow and metal shield?

[clear sun]

Good afternoon, can any admin help me please?

[runic marlin]

What about the other loot inside of it, what was that like?

[hidden violet]

and the battering ram

[runic marlin]

what's up?

[hidden violet]

and all that

[runic marlin]

Were there any actual 5x loot in the crates though?

[errant roost]

How do I create a ticket?

[clear sun]

I'm banned supposedly for using VPN, can you help me?

[runic marlin]

!ticket

[glass olive]

Hey, @errant roost

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hidden violet]

no only the stuff from new update

[runic marlin]

!steamid

[glass olive]

Hey, @clear sun

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Gotcha, we will fix that as soon as possible - thanks for letting us know

[hidden violet]

but all the other creates were fine only the cargo ones are broke

[clear sun]

76561199222205230

[clear sun]

76561199222205230

[runic marlin]

Looking

[clear sun]

ok

thanks

[runic marlin]

Fixed @clear sun

[clear sun]

thanks bro

[raven mist]

Sup @sturdy radish ?

And team i assume

[fervent pulsar]

Shenzyy we a part of the same team mind if i speak?

[raven mist]

Cannot join vc but whatsup?

[fervent pulsar]

Our whole team got banned, I'll just be straight up about what happened.

[raven mist]

Seems like your teammate was gamebanned

[runic marlin]

Could you all make a ban appeal at https://rustoria.co/support/appeal please

[fervent pulsar]

Our team mate got his account breached yesterday, I can provide proof of a russian IP login, we have steam support proof and such, and he got all his skins traded out over 800 USD worth ect ect, He got his account restored by steam just 2 days ago, but ended up with muiltple game bans.

I can show you the steam support stuff and everything his account being restored, and the unauthorized access

[raven mist]

But it literally got gamebanned 5 minutes ago?

[fervent pulsar]

Yes, because he's playing on his second account I can show you his main account which is a 10 year old steam account and such

[raven mist]

You'll need to create an appeal on bans.rustoria.co

[fervent pulsar]

And I can show you the account being restored, everything happened two days ago.

[raven mist]

Whenever his gameban gets lifted yours will too

[fervent pulsar]

None of us have a game ban, just him

[raven mist]

I know, i'm talking about the rustoria ban

[fervent pulsar]

How soon do you think we would be unbanned because we all bought vip and such on this

[wraith glen]

i want refund for vip then

[fervent pulsar]

Or is wipe just ruined for us?

[wraith glen]

holding my money hostange

[shy remnant]

!refund

[glass olive]

Hey, @wraith glen

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[raven mist]

first offense is 7 days

if his gameban gets lifted then earlier

[fervent pulsar]

Can I send proof of his account being taken over and steam support restoring it?

Because it puts us in a awkward situation and ruins wipe for us

[wraith glen]

can we play without him?

[raven mist]

I'm sorry, but we cannot take the rist

as theyr gamebanned

No

[wraith glen]

keep him bannned?

[shy remnant]

You should definitely ask your friend to appeal to Facepunch

[wraith glen]

i didnt even know he had a gamebanm

[raven mist]

No, thats not how it works i"m afraid

[fervent pulsar]

But wait please guys

[shy remnant]

So their game ban gets lifted sonner

[hidden violet]

can someone let me know when the cargo creates are fixed

[raven mist]

Hopefully soon

[fervent pulsar]

If we provide proof of his account being restored and such by steam, is there anyway we can have an expection? because we are telling the truth on the matter and we can prove it, if we provide full proof of what happened there's no real reason to keep the rest of the team banned is there?

[shy remnant]

^

[raven mist]

Your teammate is full gamebanned, not even temp gamebanned

[wraith glen]

so we have a 7 day ban because of out teamate?

[raven mist]

So i'm afraid you'll need to wait our your ban

[raven mist]

Correct

[wraith glen]

thought i was gamebanned lmoa

[fervent pulsar]

Damn man, I understand the reason behind it but even if we provide full proof ect?

[raven mist]

They are full gamebanned...

[shy remnant]

If FACEPUNCH lift your friend’s game ban, your will be too

[cold tulip]

Guys, I got banned for hacking, but I just recently bought the game, and it's my first time on this server

[shy remnant]

Your friend may really want to appeal

[raven mist]

No no, rustoria banned

not gamebanned

[wraith glen]

okay

[raven mist]

We cannot handle out gamebans

[upbeat flume]

can i get my money back then

[fervent pulsar]

He's gonna attempt to appeal it and provide all the evidence but knowing facepunch got only knows the results and how long it'll take. Pretty sad situation we all spent money on this wipe and haven't genuniely did anything wrong.

[upbeat flume]

not wasting 10 bucks for nun i got spotify preium to pay for

[raven mist]

Thats not how it works... But you can try in #payment-support

[shy remnant]

If they respond to him and unban him, we will lift yours as well

[upbeat flume]

thats like deadas bs

[fervent pulsar]

It ain't gonna happen, it is what it is sadly I'll have to find another server i play on then ultimately, it's sad because we've played this server for an ungodly amount of time and spent a lot on it

Further more we can provide proof of no wrong doing.

[raven mist]

If you'd see a team playing with someone being gamebanned you would also like that team banned for pwh

[upbeat flume]

i payed 10 bucks to not get my shit back because someones steam got hackec

[runic marlin]

@upbeat flume @spiral star @wraith glen @sturdy radish @fervent pulsar If you're all in the same team, get your teammate to appeal his gameban and if that gets lifted then we will unban you just like Shenzy and xPiwel has said. There is no reason for you to sit in waiting for support as there isn't much more we can do on our end I'm afraid.

[raven mist]

Their current steam doesnt look hacked?

[upbeat flume]

i dont give a shit for rust i just want my money

[raven mist]

They got gamebanned 10 mins ago while they were playing?

[fervent pulsar]

Yeah we are aware we'll get him to appeal might just take some time that's all just sucks to not be able to play wipe properly

[upbeat flume]

idk i just met these guys on siege idk what happened to his account

[reef token]

why am in a queue I insta reloaded

[fervent pulsar]

Yea cuz his main account is banned for what I mentioned

[wraith glen]

His account was hacked he got back and was gamebanned on a different game

[fervent pulsar]

I'll get him to appeal properly

[wraith glen]

which lead to rust gameban

[fervent pulsar]

No he was game banned on rainbow, rust and another game

[wraith glen]

aids

[raven mist]

That sounds... Weird

[sturdy radish]

im so confused idk whats happening

[runic marlin]

I hear you but we can't just go around unbanning people straight away that's been playing with someone who just got gamebanned

[wraith glen]

idk whats going on

[raven mist]

You dont get gamebanned because u get gamebanned on an other game

lol

[sturdy radish]

igot vip can i get money back

[fervent pulsar]

Nah he was banned from 3 games, Febol just doesn't understand the situation with his primary account

[wraith glen]

go to payment support

[cold tulip]

I get banned only on Rustoria , maybe you know what to do

[shy remnant]

To be fairly honest, if their account got hacked, it means they have been having a lack of attention to their account’s security

[upbeat flume]

yea fr i got shit to pay off

[fervent pulsar]

.

[fervent pulsar]

He prob clicked some dumbass link obviously lol, just a stupid situation

[shy remnant]

Yeah unfortunate :/

[raven mist]

Sounds like it, i'm afraid you'll still need to wait out the ban

[fervent pulsar]

Super annoying lol, it's good thanks guys I understand your guys POV I'll have him appeal and put in the effort to get the game bans removed from his account

[wraith glen]

+1

[fervent pulsar]

Also another question, Because like honestly i think we can both agree that regardless of what he sends to facepunch the odds of getting him unbanned is very low, would everyone else be unbanned in 7 days anyways?

[raven mist]

If they'r not getting unbanned by FP it will most likely indeed be a 7 days ban

[fervent pulsar]

Ok thanks, we have to appeal tho correct to make it 7 days?

[raven mist]

Should be automatically

[sly carbon]

https://tenor.com/view/discord-support-memes-gif-19435065

[near halo]

another cheater at launch

[fervent pulsar]

Ok ty for the help man, and sorry for my team mates acting childish lol you know how most rust players can be annoying and don't know when to shut up lmao.

If it ends up being longer then 7 days I can provide proof of everything that I said is honest, whatever everyone else said may seem inconsistent cuz they don't listen and don't know what they are talking about, but everything I've told you is accurate I just wouldn't like to be perma banned when there was no cheating / and everything genunie

[raven mist]

Gone, also please do make a ticket next time on our website

[devout belfry]

What should i do if i got ban for bug abbusing for 6 days but i dont know how i got it?

just wanted to play wipe

[limber iris]

yes you know exactly what you did

[turbid berry]

What time was the BR main wipe?

[sly carbon]

to bad admins dont care'

[raven mist]

You can stop that behavior 🙂

[raven mist]

!steamid

[glass olive]

Hey, @devout belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cold tulip]

will I get a response to my appeal?

[raven mist]

When did you make it?

[cold tulip]

an hour, maybe two hours ago.

[raven mist]

Appeals take 1-3 business days, all depends on the case and the availability of the banning admin

but you'll get a response soon

[cold tulip]

kk

[raven hull]

can i have your site addres

[runic marlin]

https://rustoria.co/

[devout belfry]

to make clear im writing for my friend cuz he cant use this channel

[tender lion]

can you boys check Appeal #350328
will be pleasure

[obtuse marlin]

client.connect long.rustoria.uk:28015client.connect long.rustoria.uk:28015

[stuck urchin]

wtf ??? I just got kicked

disconnected wtf?i am keep getting disconnected.

why???

[summer portal]

long = restart

[stuck urchin]

DUDE

I WAS SKIPPING 150 PEOPLE QUEUE

2 HOURS AND GET KICKED LIKE THAT?

WTF IS WRONG WITH THEIR TRASH SERVERS ONG

RUSTYMOOSE IS BAD, RUSTORIA IS BAD. WTf?

[summer portal]

can try now

[stuck urchin]

DUDE

WILL I RECOVER MY QUEUE??? OR DO I NEED TO START AGAIN

[summer portal]

monitoring server maybe without que

[stuck urchin]

NAH

I WANT TO GO IN BY ADMIN PERMS THIS IS UNFAIR ASF

LEMME CHECK IF I RECOVER THE QUEUE

..

i just disconnected again

[toxic agate]

Hey guys i keep getting stuck on receiving data, and in case i load in it doesn’t let me respawn, could anyone support me?

[junior fog]

you cant recover que

[stuck urchin]

why the fuck do i keep GETTING DISCONNECTED.

[junior fog]

if the server is restarting just keep trying and youll probably get in sooner anyway

[stuck urchin]

eu long

can u check if its restarting please?

[toxic agate]

It’s not, wait the queue

[stuck urchin]

dude its keep disconnecting me

my wifi's running super well, wtf is wrong with this server..???

[toxic agate]

@junior fog? could you support me if you have a second

[junior fog]

sure whats up

[toxic agate]

Hey guys i keep getting stuck on receiving data, and in case i load in it doesn’t let me respawn, could anyone support me?

I got no idea what to do, i didn’t play rust in 1 month and i updated the game, i have a pretty good pc and great wifi

[stuck urchin]

what does that mean..? '-'

[junior fog]

have you tried verifying game files ?

[toxic agate]

Yes

Everything passed, i am for 30 min on google and can’t find anything

[junior fog]

means it was restarting i belive i cant see if they were though

[junior fog]

when you say you cant respawn what exactly does it look like ?

[toxic agate]

Normal, i click the button and i see click going through but nothing happens. No console errors i did the escape thing, kill everything. But now i can’t even pass receiving data

I restarted my pc, everything is updated from the drivers, verified

[junior fog]

just opur servers or all ?

[toxic agate]

I tried your only

[junior fog]

did you get back in quue ?

[stuck urchin]

i did much lower

[toxic agate]

Even when loading console is empty, when i open it it says Rust Console 4.0 and nothing else

[stuck urchin]

thanks for ur help nick! 😄

❤️

[junior fog]

win win

[junior fog]

try another server see if its the same, do you run a vpn or anything ?

[toxic agate]

I mean i can try other server but why vpn?

[reef token]

EU LONG RESTARTED and my ping went from 120 to 260

[junior fog]

im just curious if you do, there allowed buyt they can casue issues

[thin badger]

wtf this queue on long

[junior fog]

in game or in lobby ? in lobby can be tempromental

[thin badger]

open slots

[reef token]

in game

same thing happened with my friend

[toxic agate]

Seems like other servers same issue, stuck on receiving data

[junior fog]

do you use a vpn or anything ?

[toxic agate]

No

[turbid garnet]

@junior fog i have a ban that i was falsely banned for it says i was hacking but im clearly not i already made a ticket is there anything you can do to get me unbanned ?

[junior fog]

when dfid it last work successfully ?

[junior fog]

did you make an appeal ?.

[toxic agate]

When i played a month ago or less, just doesn’t let me join

[turbid garnet]

yes

[junior fog]

if the appeal was rejected there is nothing i can do, sorry

[turbid garnet]

its still pending

[junior fog]

very strange, other than the annoying re-install, where in the world are you located ?

[toxic agate]

I re-installed rust 20 min ago. I am in Serbia. I have like 800 hours in rust and i have never experienced this

[junior fog]

normal response is 1-3 working days

[rocky holly]

dwd

[toxic agate]

I just play on your servers so i want to fix it but i have no clues

[rocky holly]

i buy vip but i dont get @raven mist

[turbid garnet]

damn my force is gone but thanks for your help nick

[thorny dune]

Please open a #payment-support ticket, the team there will be able to assist with this

[junior fog]

is your ISP antika by any chance ?

[toxic agate]

Not sure, i sent you screenshot in DM if it's not an issue what i have in console rn

[rocky holly]

where are get the steam link

[viscid heath]

Is this car despawn?

[raven mist]

If it doesnt despawn its part of the map

[rocky holly]

new i get

[thorny dune]

!steamid You can get your ID from here

[glass olive]

Hey, @rocky holly

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[junior fog]

who is your internet service privider ?

[toxic agate]

Orion

Serbia, Belgrade

[viscid heath]

?

[thorny dune]

You should be able to connect now

[molten pollen]

@lyric basalt ?

[raven mist]

"If it doesnt despawn its part of the map"

Those cars can be part of the map and dont despawn

[toxic agate]

@raven mist do you have any idea about stuck on receiving data error, if you had any experiences in the past?

[raven mist]

Thats a rust bug, you'll need to reconnect

[toxic agate]

I restared rust, reinstalled it 20 min ago, drivers up to date, good pc, stable internet

[timber rose]

!TICKET

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wanton ether]

@raven mist can you help me with somethign please

[raven mist]

!gamefiles

[glass olive]

Hey, @toxic agate

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[raven mist]

Can try this ^

[toxic agate]

I verified

[raven mist]

Then no idea

[toxic agate]

Sorry, forgot to mention it

[wanton ether]

Or some admin?

[toxic agate]

Thanks anyways

[raven mist]

What do you need help with

[toxic agate]

@raven mist i joined somehow, but now i can't respawn

[junior fog]

try and restart your router maybe ?

[toxic agate]

Will give it a shot

[junior fog]

wired or wifi ?

[toxic agate]

wired

[raven mist]

might be a connectivity issue indeed

[wanton ether]

Can we you like join to room and give me some advice around ban

@raven mist

[raven mist]

Are you currently banned?

[wanton ether]

My friend got ban from fp

And we will need some advice what can we do with that

If you have a little time

[molten pollen]

i just got banned and told to join disc from Marzy yet no one is joining ?

[thorny dune]

If your friend got game banned, there is nothing we can do. They need to appeal with EAC if they believe it is incorrect.

[junior fog]

!appeal

[glass olive]

Hey, @wanton ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic agate]

Restarted router nick hopefully it works now

[junior fog]

🤞

[wanton ether]

Even if he get banned on different server that we played?

We played on eu small and he got banned on us small

[thorny dune]

If you were banned by association, you will be banned from all of our servers for the duration of your ban

[iron lion]

bro wtf is wrong with rust servers

i come back from being afk to piss and i see the server just go away as i sit down

not even disconnected just gone

[hidden violet]

are the cargo creates fixed

[molten pollen]

@lyric basalt bro where you at ? cant just ban someone tell them to come discord and go missing

[raven mist]

Dmed him you're here

[molten pollen]

ive dmed him as well

[junior fog]

any joy ?

[lyric basalt]

hey send me a message please

[molten pollen]

sent already

[toxic agate]

Joining rn

[thorny dune]

I believe this was fixed yes, are you still seeing the issue?

[cold tulip]

please consider an appeal #4e3e2a

[toxic agate]

@junior fog wrong chat i sent in general, i am joined but can’t respawn. My isp is orion telekom tim d.o.o.Beograd

[near halo]

whats going on with this lag

[calm sand]

long dead rip (got heartbeated)
** still on aparently, but stutter is really bad.

[raven mist]

Forwarded

Ty

[wanton ether]

Shenzyy can i send you something to dms about ban?

[toxic agate]

@raven mist i am sleeping and can't wake up, but i moved my body while sleeping, what is this bug lol?

[teal swan]

where do i go to get unbanned when wrongfully banned for hacking

[wet steeple]

my game crashed and i loaded right back in why am i in queue

[teal swan]

theres no fucking way u guys messed up my wipe ive been waiuting for a week by wrongfully banning me

[mighty spruce]

Hi!
I haven't played Rust for a few months and I've never had any bans. But now I'm trying to log into the EU Long server and it disconnects me and says "Hacking". What could be the problem?

[mild sphinx]

Is there a chance to get some live support?

[shell token]

What about rust +? It says that is not abailable

Im talking about BR LONG

[teal swan]

Guys since when do we get wrongfully banned, get our wipe ruined without a single warning or anything before banning with absolutely no proof?

[raven mist]

!steamid

[teal swan]

Not even asking me to come on discord for a check or anything

[glass olive]

Hey, @teal swan

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[teal swan]

https://steamcommunity.com/profiles/76561198186788283/

[mighty spruce]

My SteamID 76561198001863959

[raven mist]

Looks to be a legit ban, please appeal on bans.rustoria.co

[minor granite]

is server down?

[teal swan]

no warnings ? nothing ?

what is a "legit ban" ? has there been proof ?

ok, i made an appeal

[minor granite]

you got banned bro get over it stop cheating

[teal swan]

LOL i'm not cheating x)

[raven mist]

You can join again

[teal swan]

i have 6k hours bruh

[minor granite]

is us long down?

[raven mist]

Why would we give a warning for cheating lol

[teal swan]

i'm not cheating tho thats the problem

[raven mist]

Appeal on bans.rustoria.co

[teal swan]

i've been recording every wipe lol

[raven mist]

Thats what u have to do rn

[minor granite]

bro get a life

[teal swan]

gotcha

[raven mist]

Yes restarting still

[minor granite]

ty shenz

[wanton ether]

@raven mist can i send you something in dms about ban ?

[maiden kettle]

https://tenor.com/view/smoking-that-pack-gif-24686544

[raven mist]

If its regarding that gameban, not much we can do

[wanton ether]

I want to ask you about something . Can i in dms ?

[teal swan]

i guess i'll take it as a compliment that i'm good although it ruined my wipe i've been preparing for an entire week

[raven mist]

Sure , but i might reply delayed

[minor granite]

bro you cheated stop cheating your doggo

[teal swan]

hilarious x)

[minor granite]

no cap get over it play another server

[teal swan]

no thank you, i'll take my unban instead

[minor granite]

your doggodi dogggg

[teal swan]

clearly not dog if i got banned for hacking

i guess im tHe goat

[minor granite]

why do you care so much

like your life depends on it

[raven mist]

Guys move to dms

[teal swan]

pardon me

[lost tinsel]

man..........

28 hours, killing me twice with jackhammer straight lining

[cold tulip]

Your site says I was blocked a year ago, but this is my first time on your server and I bought rust a couple days ago. how can this be?

[atomic oasis]

i want a refund for the vip plz made a mistake

[teal swan]

i'm not sure but maybe in #payment-support ?

[gaunt raft]

What Happened on BR LONG with Rust+?
Saying that was disabled the feature

[digital harbor]

can you unban me on eu long 76561198858829606 the rest of my team got unbanned and i havent had it yet

[gaunt raft]

!appeal

[glass olive]

Hey, @digital harbor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[teal swan]

free the TimZ

plez

[broken aspen]

yo admins?

Found a minor bug on your 2x vanilla servers

[near halo]

why do yall ban for ban evading when its there first time playing the game

[broken aspen]

You cannot stack 5k mats in the shockbyte tc on x2 EU Vanilla

[near halo]

yall admins dont know what yall are talking abt💀

[teal swan]

their*

[near halo]

mbmb

[teal swan]

all good

[near halo]

whats wrong iwith sea long

i wen't out for a hour come back to 330 ping?

[high laurel]

how to load in faster in server

[broken aspen]

<@&274971100184576010>

[raven mist]

Will forward

[broken aspen]

thanks

[near halo]

shezzyyyy

check my ticket pls

[teal swan]

hey man, you can't be asking them to check ur ticket, they have so many tickets they have to check, it takes some time

(please check mine instead)

[near halo]

well whats wrong with the fucking server

[wild nymph]

support why do i got banned

[fierce wharf]

i got vip but im still in queue and i restarted my game

[near halo]

<@&274971100184576010> my tmt got banned for ban evading becasue he was on a new acc becasue he was using reshade he doesnt use it no more is there no way for him to play?

[near halo]

no lol thats ban evading if he got banned for using reshade he can't play anymore

[gloomy sparrow]

#payment-support

[near halo]

he got his main acc banned

not his new one

[hexed nimbus]

Stop trying to evade a previous ban on a new account

[near halo]

yeah so if he is on a new account after he got banned its ban evading

even if he was chill on rustoria ?

yes mate

alr

so he just cant play ever again?

[shrewd mesa]

<@&274971100184576010> Hello, I get kicked from the server for "hacking" however, i am not a hacker. I use the program for my microphone which prevents me from playing official servers. What should I do?

[near halo]

yeah he can't

[hexed nimbus]

Stop cheating might help. And sure it’s was a mic program 😂

[teal swan]

sus

[hexed nimbus]

I also bet it was your brother playing and not you when it got banned

[teal swan]

mic program accidentaly gives him ESP

jk jk

[high laurel]

how to buy vip for loading in server faster?

[hexed nimbus]

!donate ( if it’s not sold out yet )

[glass olive]

Hey, @high laurel

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[near halo]

im not gonna support if ur gonna ban my tmts for stupid stuff

[raven mist]

Maybe they shouldnt get banned in the first place lmao

[hexed nimbus]

Tell your teammate to stop cheating

[simple mortar]

excuse me?

[shrewd mesa]

I don't play with cheats because I play with a team and I don't really like people who use cheats

[near halo]

@raven mist whats wrong with sea long mate

[simple mortar]

my teammates and I got banned for cheating

[raven mist]

Not sure whats wrong?

[simple mortar]

with no other details ????

[near bane]

is reserved slot after game crash not working? my game crashed and im on queue

[near halo]

i got on at force and i loaded back in like 10 mins ago to being on 330 ping me and my mate?

[teal swan]

i dont think rustoria has that, not sure

[near halo]

we were 200 beofre do you know the issue

[hexed nimbus]

Not active here

[raven mist]

Not sure, not seeing any other complaints about it atm

U and your mate are from the same region?

[near halo]

yeah bro australia

[raven mist]

Might be something ongoing with your ISP, your best bet will be waiting on your network support ticket

[near bane]

Also, not sure whats up on BR Long, but arctic base is crashing everyone

game insta closes, already 5 of our team had their game insta close

[hexed nimbus]

Welcome to wipeday where the fix one thing and break another

[shrewd mesa]

<@&274971100184576010> Hello, I get kicked from the server for "hacking" however, i am not a hacker. I use the program for my microphone which prevents me from playing official servers. What should I do?

[hasty aspen]

yo why did i just get banned from the server

[simple mortar]

same

[hasty aspen]

im perma banned for hacking????????

[simple mortar]

what the fuck is wrong with your servers

[hexed nimbus]

Buy a better mic and not cheats

[near halo]

it's not i joined a au server and my ping is fine

[teal swan]

that's crazy, we are all getting banned for hacking lol

[hasty aspen]

really

[near halo]

this doesn't make sense why is the ping always changing i use to get 100 on sea main now i get 200

[hasty aspen]

im literally playing every single wipe on rustoria and i got 4 cheaters banned already and after 1k hours on rustoria i get banned for hacking lmao

[hexed nimbus]

Make a #network-support-old ticket like he said so the can try to help you

[teal swan]

i'm out here missing 50% of my shots, getting some lucky shots sometimes, i get insta banned meanwhile hackers not hiding it and beaming everyone can roam for 4 hours last wipe without getting banned, they were even being called in chat by everyone lol

[raven mist]

You got gamebanned

Not rustoria banned

[shrewd mesa]

I can play on all servers except Rustoria and I never use cheats

[teal swan]

thats a fat rip

[hexed nimbus]

[teal swan]

talisman real hacker question mark

[simple mortar]

he is not

[raven mist]

He is.. gamebanned..

[simple mortar]

we've been playing every wipe last month

[shrewd mesa]

and even if I had cheats I wouldn't write to support

[raven mist]

[hasty aspen]

bro wtf

[hexed nimbus]

Then why did eac/facepunch gameban him.

[teal swan]

he should ask them

[near halo]

omg like what is wrong with fucking sea long can someone help

[simple mortar]

that's what we're trying to find out

[hexed nimbus]

Exactly

[hasty aspen]

bro i literally have 1.4k hours on rust and im playing constantly and now i get game banned for no reason

i guess steam support it is

[raven mist]

We cant help you with that

[raven mist]

Gotta wait on our network engineer

Us admins cannot help you with that

[hexed nimbus]

Go to eac. Google appeal eac rust ban

[near halo]

where is he

[shrewd mesa]

Hello, I get kicked from the server for "hacking" however, i am not a hacker. I use the program for my microphone which prevents me from playing official servers. What should I do?

[near halo]

needs to do his job this is bs

[raven mist]

!steamid

[glass olive]

Hey, @shrewd mesa

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[simple mortar]

unlucky force wipe I guess

[teal swan]

someone come help shenzyy out bruh he out here moderating all by himself

[raven mist]

Its literally free support you’re getting

[near halo]

can't even play a server without having to pay for something

[raven mist]

Paying? What would you need to pay for?

[hasty aspen]

do i send a ticket to rust support or something

[hexed nimbus]

You do realize the all here in there own free time this is not a 24/7 paid job

[near halo]

well it's not good support

[shrewd mesa]

76561198206059752

[raven mist]

Seems like you were temp eac banned

[cold tulip]

heey
Your site says I was blocked a year ago, but this is my first time on your server and I bought rust a couple days ago. how can this be?

[raven mist]

Or you were temp eac banned atleast

[raven mist]

!steamid

[glass olive]

Hey, @cold tulip

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

https://support.facepunchstudios.com/hc/en-us/articles/214241045-EAC-Banned

[wild nymph]

Appeal #a8c591 pls check this

[cold tulip]

76561199234949021

[hexed nimbus]

1 to 3 business days

[shrewd mesa]

what should i do then?

[wild nymph]

come down

[near halo]

wait for your unban

u can't play if you got temped

[shrewd mesa]

i bought premium in advance, i open the server and i see that i am banned.
can you check me or do smth about it?
That all happened because of the headphones program

[junior fog]

sorry io had tro go for a bit di dyou get on or still having issues ?

[raven mist]

Are you still temp eac banned?

[shrewd mesa]

yes

[raven mist]

You will have to wait untill thats lifted

[shrewd mesa]

how much time does it usualy take to unban me?

[hexed nimbus]

Could be a day could be 3 could be a week but can also become a perm depending on what the find after review

[simple mortar]

I got banned for playing with talismantomi, is it perma or what? He sent an appeal on eac

[hexed nimbus]

If it’s first time playing with it usually is 7 days for team

[shrewd mesa]

I just bought a new microphone and was setting it up and I had the program turned on and it turned out that I was able to play for a few minutes and I got banned

[hasty aspen]

i sent the appeal, could it be that its because i played on some other pc

[hexed nimbus]

Cheap cheats.microphone.exe

[shrewd mesa]

Are you sure that I use cheats?

[near halo]

fix fucking sea long

[jagged escarp]

EAC is an easy anti cheat ban - it is not our ban.

[near halo]

stupid sea servers

always fucking something wrong with them

this is why rustafied is better

[shrewd mesa]

yes I understand that but I don't even have a ban notification in my profile and I can play on other servers but not Rustoria

[near halo]

no u stupid child you got temp banned ya fuking idiot

can;t play anything

[hasty aspen]

https://tenor.com/view/what-is-the-next-step-gif-10550297288601576464

[shrewd mesa]

I want to know if I can get unbanned from this server? And if so, after how long?

[raven mist]

If your eac temp ban is over

You’ll be unbanned here

[shrewd mesa]

If you are a small stupid child then I will not communicate with you

[teal swan]

bro i don't wanna be annoying but i had plans for this wipe, been waiting a week bruh i was supposed to make a vid, some1 pls check my appeal and let's get this over with

i'm wrongfully banned, my pc is clean... i have 6k hrs i've been palying since almsot day 1 bruv

[hexed nimbus]

Temp eac band block you from playing any official servers. You could still play community unless it’s made into a full eac band then no more rust

[near halo]

fucking rustoria ya servers fucking suck cunt

this why ya server always dead

[hexed nimbus]

Appeals can take up to 3 business days mate be patient

[teal swan]

bro...

i dont got 3 BUSINESS DAYS

[hexed nimbus]

[teal swan]

its not my problem i got wrongfully accused omg

[woeful geode]

The fact of the matter is that he is unbanned everywhere except for Rustoria.

[near halo]

dogshit server connections

[hexed nimbus]

Doubt that as it’s a eac ( rust anti cheat ) that banned him and it’s blocking him from playing any official servers

[stuck urchin]

dude

wtf is wrong with their servers.

[toxic agate]

Anyone got ideas how to fix receiving data bug? ( stuck on it and can’t load ) <@&274971100184576010>
I tried verifying
Reinstalling game
Restarting router
ISP is stable since i play everything normally, i got higher end pc
So i have no ideas

[shrewd mesa]

if you want i can show you the stream and you can watch me go to the official server

[hexed nimbus]

You had your answer from shenzyyy just wait and head to #general as your question been answered

[high plaza]

cheating team

how i report ?

report

[glass olive]

Hey, @high plaza

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[woeful geode]

Well, you yourself admitted that this is hardly eac. If it’s not him, then it’s one of the moderators/administrators. You keep constant logs of why and who was banned. So maybe you can solve this problem? A person bought a pass for 10 euros and you simply cannot solve his problem.

[hexed nimbus]

Google temp eac ban and figure it out mate. Gl have a great day

[hearty sleet]

!ticket

[glass olive]

Hey, @hearty sleet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wheat barn]

Hello I was banned for 7 days and today it ended and I am still banned if you can check it on the rustoria page I made the claim they answered me they unbanned me in 4 days and the time I had is already over. I'm still banned. Name: Globaly. Id: 255793484

[solemn hazel]

!ticket

[glass olive]

Hey, @solemn hazel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!steamid

[glass olive]

Hey, @wheat barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wheat barn]

76561198216059212

[long wren]

i think spamming connect issue turn off rust and take 30 min and trt again

[fickle glen]

Servers should rewipe

this ak craft shit is fucked up

[junior wing]

hi do admins still look at tickets made on the site or just f7 for reporting players

[junior fog]

on the site will be reviewed yes

[long wren]

@wheat barn

[digital horizon]

can i exchange vip?

[long wren]

talking about refund?

[brave flame]

hello i got banned for 7 days, and i waited the time, but im still banned 😦

[long wren]

or server change

[long wren]

#support message

[sturdy notch]

Найс

[digital horizon]

refund or to transfer it to a dif server

i meant to buy us long but got us medium

[long wren]

!vipissue

[glass olive]

Hey, @digital horizon

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[brave flame]

what?

[digital horizon]

yes i did a ticket can someone pls take a look at it?

im us but there was no us emoji it says its a eu ticket

[long wren]

please close the game and try connecting again after 30 minutes

[brave flame]

ok

[white ermine]

i need help so my steam acc was hacked and the person who hacked, hacked on your server what do i do?

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[long wren]

you mean server banned or

[white ermine]

i been banned

[long wren]

you were banned from what?

[white ermine]

i have proof like my acc was hacked and stuff

us low pop

[long wren]

!appeal

[glass olive]

Hey, @white ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

please submit it by appeal

[winter copper]

why i get ban but when i try to ban appeal and it say ban Not Found
Try connecting to our servers. Your ban may have expired.

[white ermine]

okay i made it

[near osprey]

!appeal

[glass olive]

Hey, @near osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!steamid

[glass olive]

Hey, @winter copper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[winter copper]

@glass olive why i get ban but when i try to ban appeal and it say ban Not Found
Try connecting to our servers. Your ban may have expired.

[long wren]

post your steamid

[glass wave]

help me please

[long wren]

@winter copper your steamid right? 76561199473966365

[glass wave]

Hello, I tried to log in to the server via vpn, but I was banned about 24-25 days ago. Please help me, I beg you, I beg you, they banned me because of vpn

[long wren]

hacking?

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @glass wave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winter copper]

76561199181240760
Damon

@long wren

[glass wave]

like they were banned because of the vpn

[long wren]

#support message this your alt account?

[long wren]

Yes please make an appeal

[winter copper]

yes

[glass wave]

How long will I consider my appeal?

[near halo]

@raven mist kid cheating camping my base

[dusty elm]

Why am I forced to wait 200 people even though I bought VIP?

Do I need to configure anything?

[near halo]

icl ts pmo is cheating shanzy please get him

[glass wave]

тут есть Русские ?

[long wren]

Which server vip did you buy

[long wren]

!report

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

and dont tag admin

[winter copper]

help

[long wren]

i relayed your msg please for wait

[long wren]

!appealru

[glass olive]

Привет, @glass wave

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[dusty elm]

us main

[long wren]

and still you have queue?

[dusty elm]

It's gone now, but about 10 minutes ago there were about 160 people.

[glass wave]

ладно спасибо огромное

[long wren]

please make an payment ticket if you have a queue again #payment-support

[fallen elk]

Why did "trio 5x us" wipe today?

[bronze wave]

help

[long wren]

Hello what do you need help

[bronze wave]

can you join the support talk

i think i might od bought prio for the wrong server

[long wren]

Nope i can't but what happen?

[bronze wave]

for a friend

i just wanna make sure i bought it on us main not eu maibn

[long wren]

vip?

[bronze wave]

yeah

i can send his steam number

[long wren]

https://donate.rustoria.co/ please check it out here

[bronze wave]

how do i know which one i bought it for

found it

[long wren]

yep

[bronze wave]

it was us main thxs

[frosty escarp]

got banned and told to come todisc\

[raw ledge]

first time tryna get on rustoria im banned for nothing

[runic grail]

<@&274971100184576010> i bought queue skip and its not giving me it please help

[analog glacier]

My friend, how do I talk to an admin?

How do I object to Band?
@mystic pasture
<@&274971100184576010>

[long wren]

your friend got banned?

[analog glacier]

He wanted me and Tim added me and I exited the server and went away

[long wren]

server banned right?

[barren zenith]

ADMINS GIVE ME AN EXPLANATION FUCKING NOW WHY AM I FLYHACKED BY JUMPING ON A TRUCK AT JUNKYARD AND I GET KICKED AND NOW IM IN A 160 PLAYER QUEUE

[runic grail]

crazy i bought queue skip and i havent recieved any idea why?

[analog glacier]

Yes it is a band

[robust ginkgo]

Skill issue @barren zenith

[frosty escarp]

i got Banned and told to join disc how long do ihave to wait

[long wren]

!appeal

[glass olive]

Hey, @analog glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[native garden]

Where can I buy queue skip for US long

[analog glacier]

What should I do?

[runic grail]

BRO I GOT MY MONEY TAKEN AWAY PLS HELP

[long wren]

you were banned from what?

[frosty escarp]

us long

[native garden]

<@&274971100184576010>

[runic grail]

I GOT MY MONEY TAKEN AWAY I NEED ANSWERS BRO

[barren zenith]

@long wren WHY IS THERE NO ADVANTAGE

[runic grail]

QUEUE SKIP DOES NOT WORK

[barren zenith]

I GOT KICKED AND IM NOW IN A 160 QUEUE

[long wren]

please make an payment ticket #payment-support @runic grail @native garden

[runic grail]

I MADE A TICKET ALREADY BRO

[long wren]

nice please for wait

[frosty escarp]

what about me crazy

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[long wren]

what your banned reason?

[frosty escarp]

"join discord"

"come to discord" to be exact

[long wren]

and who?

[austere condor]

STAFF

[frosty escarp]

from monologic

[austere condor]

i ask for help

[tulip crow]

Enquiring about network issue with locked ping, posted a ticket

[austere condor]

@long wren

[long wren]

That's Rust bug. It's not our issue

[austere condor]

excuse me

[long wren]

send a dm @neat pumice with your steamid

[long wren]

Hello

[austere condor]

it said i had 40 mins til i ws unbanned and its been 40 mins and its saying im banned

[long wren]

make network ticket?

[stuck urchin]

<@&274971100184576010> wtf is wrong with ur servers..???

[austere condor]

hey dont cuss

[tulip crow]

yeah ive created one is there a way to tell if a network support person is online?

[patent galleon]

who cussed

[long wren]

please close the game and try again in 30 minutes.

[patent galleon]

we should start our own server

[split oar]

broooooooooooooooooooooooooooooooooooooooooooooooooooooooo

[patent galleon]

is this where i find teammates

[outer rose]

https://tenor.com/view/honest-gif-27574448

[stray light]

retarded servers

[stuck urchin]

ONFG FACTS

[outer rose]

[sick jackal]

bro i got banned because my anti cheat wasnt installed tf do i do

[stuck urchin]

DUDE SERVER CRASHED 3 TIMES THIS HOUR

[patent galleon]

who wants to team i only have four gamebans

[stray light]

fucking fix u shity ass servers when 100 people by vip

[sick jackal]

i dont cheat been playing since 2021

[stuck urchin]

ONFG

[stuck urchin]

sounds like a u issue should've not deleted ur anti cheat.

shouldn't have lol.

[patent galleon]

lol how do u not have anti cheat installed you sound sus

[outer rose]

🇱 🇸 🇪 🇷 🇻 🇪 🇷

[split oar]

my whole team crashes, other teams runs over and loots us

[patent galleon]

malice i hope you stay off cheater accounts

[analog glacier]

@long wren Rifaat ticket
How long does it take for the admin to respond?

[split oar]

like lmao

[long wren]

appeal or ticket

[stuck urchin]

not only sus look at his profile. Looks like a regular cheater.

[sick jackal]

yuh well i didnt have it and it wouldnt let me start the game so i yt it and then i did everything they said and reopened the game then outta nowhere i got a ban but it let me open the game so i though i had it installed?

[stuck urchin]

U-Issue.

[austere condor]

charlie????