support

[long wren]

ohhh can you try?

[plain folio]

Alright

[alpine elm]

Where Rustoria.co - eu Medium?

[golden pecan]

Just went down

Came here to see what happened

Any mods know whatsup?

[long wren]

#general message

[worldly brook]

where i can authenticate my staem acc

[vapid cobalt]

medium top

[long wren]

!auth

[glass olive]

Hey, @worldly brook

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[long wren]

@plain folio you can join server?

[narrow seal]

yo i just got banned for hacking

[long wren]

did you make appeal?

[narrow seal]

yea

and i said i wasnt cheating

[summer portal]

medium offline?

[narrow seal]

how will i know when i get unbanned

[long wren]

appeals take 1-3 bussines days

[narrow seal]

omg

the anti cheat is f*cked bro

[narrow seal]

thank you crazy

[violet ruin]

Open medium

[sturdy island]

eu medium ?

[crimson rain]

any admins on that can get me unstuck.... im on us main

[long wren]

Hello what happen?

[crimson rain]

i got stuck inside a barrel on a floating pile but its fine it just killed me ...

[long wren]

😅

[void ore]

i need admin please

my guns are glitched on base and i cant grab it

im us small i need help my tier 3 gun is stuck on roof and wont let me grab it

@long wren @stiff widget

[vague stratus]

/report

[glass olive]

Hey, @vague stratus

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[void ore]

?

/report

[glass olive]

Hey, @void ore

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

Hey, @frail cipher

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[odd plume]

<@&274971100184576010> SOMEONE LOGGED IN MY STEAM RN SOMEONE HELP ME

PLEASE

[raven mist]

We are not steam support...

Not sure how we can help you

[odd plume]

please

just help me. He stole my RUST

can i dm you???

[raven mist]

We cannot help you with that

I'm not sure what you expect us to do

[odd plume]

idk mby someone esle had this prob

my Rust is gone now

[raven mist]

if your steam is hacked, try to recover it on steam

[odd plume]

i did

but Rust is gone

I have my account back

[long wren]

Sorry admin does not interfere with gameplay at all

[raven mist]

Not sure what to tell you, theres nothing we can do about that

[odd plume]

i understand

[north crest]

there should be a way to recover it, this happened to my friend, its just been removed from your library I think.

[odd plume]

okey can you please help me how

[north crest]

Did you try google?

[odd plume]

nope

[north crest]

try that first

[odd plume]

im pannicking rn, I saw and account from Russia in my stema

i kicked him

[north crest]

Change your password etc. My friend got his back, he found the answer on google

[odd plume]

alrihgt

[raw oxide]

hey Guys where can i report a Hacker ?

[runic marlin]

!ticket

[glass olive]

Hey, @raw oxide

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[odd plume]

@north crestdidnt find shit

[north crest]

hmm, found it real easy

[odd plume]

just foiund it rn in an other forum

thanks

Did it. Tahnk you so much ❤️

[near halo]

am i allowed to use gamma

to see at night

on nvidia control panel

[neat pumice]

Using any kind of software to gain an advantage in-game, is risking a ban - do so at your peril

[near halo]

no but its nvidia control panel gamma

everyone has it

[neat pumice]

I am aware of what it is, but no matter which way you look at it, you're still using 3rd party software to gain an advantage in-game

[near halo]

so crosshairx also risks a ban

[neat pumice]

No, because Facepunch have specifically said that crosshairs do not constitute a breach of ToS

[near halo]

because ur using a 3rd party software to gain an advantage (better crosshair) ingame

well does nvidia control panel breach ToS

everyone with nvidia gpu's has it

[neat pumice]

If you're having to ask the question, you're better off not doing it

[neat pumice]

2 birds with one stone

[runic marlin]

[near halo]

Wait I had my gamma on, i think that’s why I got banned then

I didn’t know shit wasn’t supported

Anyway I get unbanned?

[runic marlin]

Are you gamebanned or banned on rustoria

[willow bough]

hola nesesito ablar con el admin por fabor

[gleaming hound]

are you able to be banned on rustoria?

[runic marlin]

Hey there, thanks for your question - yes if I were to break any rules I would also be punished like everyone else! 🙂

[patent trout]

Hi admins, i am getting banned two times a year on rustoria Skufart (76561198995093121) can you unban me? i'm not a cheater, can you look at my account, i've been playing for several years and still haven't gotten a vac ban.

[runic marlin]

!appeal

[glass olive]

Hey, @patent trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

he banned on rustoria and appeals was denied

[runic marlin]

Ah fair enough then no

[long wren]

#support message

[willow bough]

plis como puedo ablar con el admin de rustoria

[long wren]

Hello what do you need help?

[subtle flame]

wtf, server kick for reason Hacking but i never play with cheats, and just spawned.

[ebon island]

hey im trying to pair my Rust+ how do i do it i watch the tutorial and im confused

[long wren]

!appeal

[glass olive]

Hey, @subtle flame

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[subtle flame]

bro, i can’t find my server in appeal, server only kicking me for the reason Hacking

I just spawned and it immediately kicked me

u knw?

[long wren]

Then I guess you'll have to wait here for the admins

[long wren]

!steamid

[glass olive]

Hey, @subtle flame

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[subtle flame]

ok ty

[willow bough]

Hello, I was banned from Rustoria Small Us. I need you to explain why, please.

[long wren]

can you post your steamid?

[long wren]

!appeal

[glass olive]

Hey, @willow bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[willow bough]

yes

76561199344763858

[long wren]

please make an appeal on the website

[ebon island]

i cant pair my rust+

[long wren]

@subtle flame Hello?

[willow bough]

As a brother, the problem is that I can't even walk on Discord. Could you help me, how do I do it?

bro how do i enter the website

[long wren]

are you american?

#support message @willow bough

[willow bough]

I'm not Cuban

what I'm translating what you put in a translator bro

[long wren]

spanish?

[willow bough]

yes bro

[long wren]

!appeales

[glass olive]

Oye, @willow bough

Para apelar su ban o mute, por favor siga este enlace para enviar una apelación: https://rustoria.co/support/appeal

Si usted ha linkeado su Discord en https://rustoria.co/link recibirá una respuesta de parte de nuestro bot por DM.
De lo contrario, tendrá que revisitar el sitio donde apeló para chequear su estatus.

Una vez que haya enviado su apelación, un administrador la revisará tan pronto como pueda.
Nota: Los tiempos de respuesta estándar son de 1 a 3 días hábiles, pero pueden ser más o menos según la situación.

[willow bough]

as bro

[ebon island]

@long wren

you have any vid for me to pair Rust+ to my phone?

[long wren]

Did you install Rust+ on your phone?

[long saffron]

seems undeniable that since you guys have disabled tickets in game the amount of cheaters has increased, are you actively monitoring f7 reports or not?

its fine if you aren't but my understanding was that you were, if you're not then we'll start adding tickets through the website

[ebon island]

yeah

[ebon island]

yes

@long wren connected it to my steam on my phone too

@long wren i already reset mygame too

[long wren]

Then turn on Rust+ on the server and pair it

connect to the server and pairing

[ebon island]

it just show this

[raven mist]

f7s are monitored, however you might have more success making a ticket on our website

[long wren]

Puede consultar la respuesta a su apelación a través de la página web, sin necesidad de esperar en el VC. @willow bough

[long wren]

click refresh

[raven mist]

However, the increase of cheaters is just a rust thing 😛

[ebon island]

it shows the same thibgn

[long wren]

Turn on the Rust+ on the phone and refresh again

[ebon island]

doesnt help

[long wren]

which server you on?

[willow bough]

bro I already did what you told me now I hope

[ebon island]

SEA MAIN

[candid bramble]

restart your game

[ebon island]

rustoria

[ebon island]

already did that

[candid bramble]

i had the same problem and i restarted and loaded in and it worked

did you load in and did you refresh the app?

refreshing the app is 80% of the reason it worked for me

[long wren]

I tried it too, but I think it's a server issue, sorry lol

[sweet marlin]

how long does association ban last?

[long wren]

first 7days

[rugged hearth]

then perm?

[willow bough]

Hello, please can someone help me and explain to me. I was banned from Rustoria Small Us. I am from Cuba and I was playing normally and suddenly it won't let me enter the server. Please help me, brothers.

[long wren]

@ebon island

[rugged hearth]

yo, so second or third ban for association is perm?

i got banned cause a wierd kid they invited was hacking and was alr 7 days ago

[long wren]

Did you go into rust+ on your phone and update the version to the latest version? @ebon island

[long wren]

It depends.

I tried it after updating rust+ to the latest version and it worked.

[willow bough]

And what do I do bro? I was banned and I don't even know why it was. I need someone to explain to me why.

[brave lance]

!appeal

[glass olive]

Hey, @willow bough

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stray cloud]

have a false ban from 19 months ago

[rugged hearth]

How can i know if im banned for association ?

[tough patio]

check ticket pls

ex/ex/ex name

[hexed nimbus]

It will say so if you try to join the server

[rugged hearth]

ik that, but idk if its temp or perm

it was 7 days ago

[hexed nimbus]

Depending on circumstances it normally is 7 d. But if there factors know by staff or happend often in the past it could become a perm. If it was a temp you will always see a counter running 7 days to 0

[rain palm]

my ticket is just stuck

bruh

this is my first ticket

[hexed nimbus]

You adding a clip ?

[rain palm]

yeah

[hexed nimbus]

If so upload to yt or streamable and add the link to the ticket. You can’t direct add clips that’s why you get this msg

[rain palm]

THANK YOU HES BANNED

OH LORD THANK YOUU

bro hes back in his base

on a different accout

[subtle harbor]

ADMIN FAST 76561198445770030 sits in the texture and shoots rustoria eu small

[hasty scroll]

there is a scientist stuck in the terrain by the front door of my base. is there any way for an admin to despawn him? he's effectively invulnerable and keeps blasting me and I have nothing I can do.

it is really harshing my vibe

[raven mist]

Taking a look

[long wren]

Sorry we can't because admin does not interfere with gameplay at all

[hasty scroll]

lovely

[raven mist]

Should be resolved

[hasty scroll]

thank you

I heard that ❤️

appreciate you guys have a nice day

[devout stag]

Hello, you banned a Cheater yesterday with a nickname, he came back with an account with the same nickname

[calm cliff]

@raven mist can you help med unlink a discord acc to steam acc?

[frigid trail]

!ticket report him as usual

[glass olive]

Hey, @devout stag

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Anything we can help you with @coarse oak ?

Cannot join vc , however can try to help you this way

[coarse oak]

Hey no problem, appreciate the response - a cheater was banned on US Main, confirmed and banned. However, he either returned on a different account or his teammates were not banned despite playing with him from day 1 (yesterday). Their base continues to expand.

[raven mist]

Send me the name in dms so i can take a look

[coarse oak]

Thanks, will do

[pliant smelt]

when is us main gonna be up

[nocturne spire]

https://tenor.com/view/hop-on-rust-hop-on-rust-hope-one-piece-gif-17676506053785962078

[solar frigate]

O Gracious and Noble Keepers of Rustoria,

Verily, we beseech thee, O wise and mighty Admins of the Rustorian realm, to heed the cries of thy loyal subjects. For lo, the lands of Rustoria are beset by a grievous plague most foul—yea, the server dost crash with such fury that even the stoutest of warriors and humblest of farmers are cast into the abyss of disconnection!

Dost thou not see the ruin that doth befall us? Our fortresses stand half-built, our swords lie unbloodied, and our crops wither ‘ere they may be harvested! The people wail and gnash their teeth, for their toils are undone by forces beyond mortal reckoning.

Thus, we entreat thee, O stewards of this hallowed domain—take up thy sacred tools of repair and mend that which is broken, lest Rustoria fall into darkness and despair. Grant us stability, that we may once more build, raid, and conquer in thy great name!

With all due reverence and urgency,
Thy Faithful and Frustrated Servants of Rustoria

[long wren]

huh?

[nocturne spire]

By my solemn will and deep longing, do hereby declare:

I yearn, with great passion and unwavering resolve, to return to the hallowed grounds of the Launch Site Monument on the Rustoria US Main server. It is there, within the remnants of broken metal and scattered memories, that I find my purpose—where battles are fought, and true glory is earned.

I vow to traverse the harsh terrain, brave the perils that lie in wait, and reclaim my place within the hallowed ruins of that forsaken site. It is my destiny to stand once more amidst the wreckage, to bask in the challenge of survival and the thrill of the unknown.

Thank you most gracious administrators.

[turbid berry]

Where do I report?

[long wren]

!ticket

[glass olive]

Hey, @turbid berry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[near halo]

can we ban all of the fucking russians

[raven mist]

Yeah, i'm not going to take any suggestions from someone with a name like yours

Lets not change it back 🤔

[long wren]

#general move please

[tropic tree]

how can i report someone for sending phish links after he saw my post in lfg?

[long wren]

[tropic tree]

?

[near halo]

why

[tropic tree]

can they get banned from this discord if thats true that they are tryna phish people

[long wren]

Yes can you send me msg? my dms open

[quasi vault]

Can I get dragged into call please

[long wren]

@quasi vault Hello what do you need help?

[quasi vault]

I got banned for assosiacion but im the only one in my team that got banned and I dont even know who got banned for cheating I have no clue what happened all ik is when I joined back in I was banned for playing with hacker

[sweet marlin]

when is an admin gonna look at my tickest its been a day bro

[long wren]

did you make ticket?

[quasi vault]

yeah and its been a while and I want to contiunue playing wipe

[near halo]

for an appeal or a player report?

[sweet marlin]

appeal

[near halo]

the standard response time for an appeal is 1-3 business days (weekends don't count)

[sweet marlin]

bro

[austere condor]

sheznyy

HELP ME PLEASE

@raven mist

[long wren]

Hello

[austere condor]

not this again

[raven mist]

?

[austere condor]

YES

please help me...

[raven mist]

with what?.

[austere condor]

I GOT BANNED AGAIN FOR THE SAME THING

[long wren]

you have wair for reply

[austere condor]

can you check out my ticket?

[raven mist]

Whats your steamid?

As i have no clue what this is about

[austere condor]

lemme get it rq

association

76561199165547640

[raven mist]

Looks like your teammate got gamebanned

[austere condor]

good

[raven mist]

you'll most likely need to wait out your ban

[austere condor]

i js met that loser

I NEED TO PLAY FORCE

PLEASE

[raven mist]

Force is next thursday

[austere condor]

ik

isnt it a week ban?

i got banned at 8 my time

so id be 7 hours late to wipe.

5

[raven mist]

Ah yeah i see, unfortunatly you'll need to wait it out

[austere condor]

my ticket wont get checked out?

how does that make sense

[raven mist]

Probably, i'm just giving you a reply on what i see

as i'm going to sleep

[austere condor]

ohhh

if you can could you check it out in the morning?

[raven mist]

Patience, it will get looked into whenever

[austere condor]

yes sir

[raven mist]

pushing it is not going to get it looked into faster ^^

[austere condor]

so 1-3 business days tho right?

[raven mist]

Correct, but could be earlier depending on the availability

[austere condor]

so if they take the ban away ill be able to play force?

[raven mist]

Anyways im going to sleep now, goodnight!

[raven mist]

IF they take it away, probably

[austere condor]

thank you for your support

what?

[buoyant palm]

<@&274971100184576010>

[lyric basalt]

@buoyant palm

@buoyant palm

[buoyant palm]

i hate to say this in here like trhis but tehre is asuch a blatant cheater on munday

[lyric basalt]

@buoyant palm

[buoyant palm]

mondays

[lyric basalt]

!report

[glass olive]

Hey, @buoyant palm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[buoyant palm]

dude that takes so long to make aa ticket

theres like 8 of them

if i make a ticket can you pleasde look at it

Ticket #c05917

please, i actually beg

[austere condor]

be patient brother

[buoyant palm]

i just lost so much stuff

2 more ak kits from a cheater

[long wren]

huh

[buoyant palm]

they are explo pvping and everything with a m2

[severe marlin]

please look at Ticket #df646b

[near halo]

tickets are handled in the order they are received. as for appeals the standard response time is 1-3 business days.

[long wren]

#looking-for-group

[south hill]

how will i know if i get unbanned or not? just trying to log in? or will i get some sort of a response? TIA

[long wren]

did you make appeal?

[south hill]

yes i did

it wasnt that long ago, but still just wanted to make sure

[somber fable]

can i get an admin help please

idk how to make an appeal and i js got banned for logging into my friends account which got banned a year ago for cheating

[long wren]

appeals take 1-3 bussines days and you can check it through the website where you made the appeal

[long wren]

!appeal

[glass olive]

Hey, @somber fable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[south hill]

okay thank you ill check!

[long wren]

https://rustoria.co/support

[south hill]

okay i see it tyty

[cursive latch]

Age
Hours
Steam link
Clips
Active 1-10
Role

[somber fable]

bro

cant believe I just got banned from logging into a different account that was banned for teaming with a hacker

crazy

any admins i can talk to plz

[long wren]

your banned reason playing with hacker?

or hacking?

[somber fable]

playing with a hacker

while not knowing he was

@long wren you think I will get unbanned or nah?

its rustoria eu 10x

been playing the server for over a year and a half

[glass olive]

Hey, @somber fable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[somber fable]

thanks just made an appeal

[timber bridge]

It's hard to say considering we don't know the full back-end reason since we are not admins but if it was a simple mistake then yeah you will get unbanned, but as a ex-admin, admins have access to things that will help them investigate further and will help them determine if it was a simple mistake. The only advice I can give is include everything you think will help your case and explain why it was a mistake.

[somber fable]

i tried my best to explain that it was on another account and that the person i used to play with is no longer my friend and that I have not played with him and I was not personally cheating

[timber bridge]

Well the ban reason is playing with the hacker not that you are hacking. So I don't think they think you were cheating the ban reason is that you were playing with a cheater, but glad you included everything that may help determine if it was a mistake. The only thing you can do now is wait for the admins to review the appeal. 🙂

[somber fable]

thank you splooty🫰

[near halo]

Hello, I can't make a ticket because Steam doesn't allow me to connect to the website due to a refund I requested and I was blocked on Steam, I would like to report a team of cheaters who haven't been banned until now, they both have 100 hours profiles/76561199810769004 profiles/76561198425610952 RUSTORIA US MONDAYS

If it's possible for support to forward it to the team, so they can just analyze it, I'm happy.

[scarlet trout]

Need help, getting hacked on

[glass olive]

Hey, @scarlet trout

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[scarlet trout]

Can i get help?

Any mods on?

[thin plover]

is it regarding a ticket or appeal?

[scarlet trout]

ticket

[thin plover]

make a report like we said in general

[scarlet trout]

im not able to

[thin plover]

why not

[stray cloud]

can i join support and get help?

[thin plover]

what do you need help with?

[umbral peak]

why is the ping so bad on toria us main

[quasi vault]

@thin plover can u please look over my appeal

ive been waiting all day

its main wipe

I got banned for assosiacion but im the only one in my team that got banned and I dont even know who got banned for cheating I have no clue what happened all ik is when I joined back in I was banned for playing with hacker

[thin plover]

only the banning admin or admin assigned with your appeal can deal with your appeal

[quasi vault]

can u tell me who banned me then?

[thin plover]

no

they will deal with your appeal in 1-3 business days

the appeal system is a 1on1 with the admin

[copper forum]

where do i apeal from a ban?

[hardy kettle]

where can i report a player? 100% cheater

[near halo]

!report

[glass olive]

Hey, @hardy kettle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stray cloud]

hard to explain

[copper forum]

i made an apeil like a month ago and im still banned they approved it tho

[wary mulch]

hey i just got muted on rustoria eu main for 2days for typing full hp ak for diesel
or something like that
could someone confirm it was a mistake? was trying to sell to someone in chat but just got muted lol

[neat knoll]

for the love of god, ive made multiple reports on rustoria.co us small about a guy named "server antagonist" and hes HARD cheating and nothing is being done about it. PLEASE check the report.

[near halo]

Way to call him out dumb dumb.

Hopefully he isn't watching this chat.

[hard spruce]

were do we make tickets for cheaters?

[neat knoll]

idc if i call him out or not. dudes been hard cheating and im over it.

[stray cloud]

online

[near halo]

!report

[glass olive]

Hey, @hard spruce

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[stray cloud]

any admins able to look at tickets by any chance?

[rugged hearth]

Hello, how long till ticket gets answered

[runic grail]

yo is it just me lagging?

[balmy cypress]

which server?

[near halo]

for an appeal or a player report?

[runic grail]

rustoria us main

[somber fable]

appeal

[runic grail]

is it just me or nah?

[near halo]

the standard response time for an appeal is 1-3 business days but could be more or less based on the situation - keep in mind weekends do not count

[balmy cypress]

looking into it

[somber fable]

ok

[balmy cypress]

There was a little spike a minute or two ago but seems back to normal now

Or are you still lagging?

[runic grail]

im still lagging like crazy

it lags for a bit then stops then again

[wary mulch]

hey i just got muted on rustoria eu main for 2days for typing full hp ak for diesel
or something like that
could someone confirm it was a mistake? was trying to sell to someone in chat but just got muted lol

[runic grail]

im tryna fight but i cant i just died to a tommy

[balmy cypress]

?steamid

[glass olive]

Hey, @wary mulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

not seeing any other complaints currently

still looking further though

[runic grail]

ok

[wary mulch]

76561198311419015

[balmy cypress]

Looks like an incorrect flag, unmuting you now

[wary mulch]

thank you appreciated

[pseudo cargo]

Mr sushi is hacking booted my whole team and ddossed them when they were roaming with shit ton of stuff he also has aimbot and maybe esp but hee need to get banned idk if Mr sushi is his exact name but its something like that

[balmy cypress]

Sorted now, sorry about that mate

Try not to write exactly what you wrote again

[wary mulch]

all good, happens :D

i will keep that in mind haha

[rugged hearth]

yo, how do i know if im temp or perm ban for association

its been 7 days now

[balmy cypress]

Hey, have you made a ticket?

[balmy cypress]

When you connect it should say the time of your unban

or send your steam and i'll look

[rugged hearth]

if it doesnt im perm?

[rugged hearth]

76561198258902660

[somber fable]

yea luke it says the same for me it only says hacking idk if im perm

[pseudo cargo]

i cant bc i didnt get killed by him i think one of my teammates is making a ticket we gonna have to switch servers now dude cooked our whole wipe

[balmy cypress]

send your steamid

[balmy cypress]

perm yes, try appealing unless you were already denied

[balmy cypress]

I'll take a look, thank you for heads up on them

[balmy cypress]

are you sure its "Mr Sushi" and not something similar?

[pseudo cargo]

imSushi is his name

idk why i was told mr

[somber fable]

how do i check my steamid again?

[balmy cypress]

I see them, honestly as far as I am aware, its not possible to boot people out of servers or someone would've been doing that on mass to all players they come across. I'll try to spectate shortly

[balmy cypress]

?steamid

[glass olive]

Hey, @somber fable

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[somber fable]

thank ya

@balmy cypress 76561199126077521

[balmy cypress]

Will be fixed in 5-10 minutes

[pseudo cargo]

i think everyone lagged our from him ddossing cuz everyone was getting high ass lag and packet loss and they kept checking general chat here and in server and no one else was lagging they also dced all at same time but thank you for going to take a look

[somber fable]

my ban?

[balmy cypress]

I can say with almost 100% certainty that he is not ddossing everyone

What makes you think he is doing that?

[balmy cypress]

yes

[pseudo cargo]

sorry i meant everyone on my team lol

[runic grail]

im still laggin luke

its happenin again

[faint ridge]

Hello I suspect there is someone trying to send out steam account stealing links pretending to be a Rustoria skin artist: https://steamcommunity.com/profiles/76561197998895265/

This individual reached out to me via steam with the following "pitch":

Hey mate
im rustoria visual skin designer and I'd like to ask for your help.
We have a new skin for Twitch Drops that we've created, and I would ask u to vote to get our skin into Twitch Drops.
<insert pretty gun skin image here"

btw sorry if this feels like spam*

and then pointed me to the following website to vote that requests steam login: https://facepunchcontentstudio.com/

Reviewing the SSL cert for this site shows me that it was created today. So all very sus

[somber fable]

THANKKKKKK YOUUUUUUUUUUUUUU

[faint ridge]

I have already reported their account to valve as a potential stolen/scam account

[balmy cypress]

Hey, please report them to Steam, sadly not much we can do as Steam don't take much action on these accounts

[faint ridge]

I did, I am just letting you know they are impersonating you guys. I doubt Gabe in all is ineptitude will fix anything regarding scammers.

[runic grail]

irs so laggy alot of people are complaining luke

[balmy cypress]

Thank you for letting us know, I've forwarded to Facepunch due to the URL but past that there is not really anything we can do against those accounts. Throwaway bot accounts, they probably have hundreds like that on Steam

[jolly fable]

Rustoria.co - Main is lagging pretty bad for westcoast players.. can someone fix this pls.

[runic grail]

rustoria mad laggy bro restard or sum cant even fight without laggin

admin pls bro

i cant deal with it anymore

so fucking ass fix it some geared guy got away

cause of the lag

[rugged cosmos]

Hello, i found some unusual latency in rustoria.co US Mondays, The issue is around water treatment monument, lag is pretty bad

[runic grail]

laziest admins ever bro

[narrow seal]

yo i have one question. so i created a ticket and i dont know were i will get my response

[runic grail]

admins on a vacation rn

[tough patio]

yp <@&274971100184576010> check my ticket rn big cheater

[thin plover]

the tag wasn't necessary and your ticket is 1 minute old...

[oblique willow]

hey any admin can check my ticket please? 🙂

[thin plover]

we look at tickets in order they come in

[jolly fable]

can you look at the chat and realize that half of the pop is saying the server is lagging

[thin plover]

we have 25 servers, a little hard to keep track of "the chat"

!ticket

[glass olive]

Hey, @keen sand

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

what server is lagging?

[jolly fable]

rustoria us main

[oblique willow]

ok srry! said it because he's being obvious rn and maybe later he wont

[balmy cypress]

Which server?

[jolly fable]

rustoria us main

[jolly fable]

rustoria us main

[low geyser]

pls fix the server lag its awful @balmy cypress i cant even play

[runic grail]

yall need to fix lag its so bad

do a restart or sum its super bad

youre ok for 5 sec then lag for 20

[thin plover]

I've forwarded it

[runic grail]

feels like im playing on hotel wifi

[craggy sage]

US main is lagging really bad for some people and not others pls help

[runic grail]

bro im lagging so bad pls i just lost ak

pls fix it

[mystic ferry]

<@&274971100184576010> i got a cheater on eu main he is hard esp and prefiring where i peak

[soft prism]

Any chance I can talk to an admin, I was banned for "cheating" 4 years ago, i appealed it 3 ish years ago and it was denied, I still have 0 game bans but i cant appeal again?

[jagged escarp]

!report

[glass olive]

Hey, @mystic ferry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jagged escarp]

Hi there, what is your steam id

[near halo]

admins are understaffed

[jagged escarp]

if you dont require support pls go to general

[hard storm]

theres a cheater on rustoria main

goes by the name 123

[coarse oak]

Ah I see youre here to report him too

We all f7ed him, hes just triple tapping from 200 meters,

[hard storm]

idk how hes not banned yet i know over 10+ people with proof and reports

bro its insane

[coarse oak]

hes got a duo right? near launch site?

[hard storm]

like its so obvious yet hes not banned hes been doing all day

they a trio but one of them is HQM

[coarse oak]

yep

thats them

[hard storm]

idk the third they live J18

[coarse oak]

J18? got it, we may try to set up turrets to keep them contained

[hard storm]

some guys tried raiding them but failed

case well hes cheating

[coarse oak]

yep, he rage hacked after we killed his teammate

[hard storm]

can you send ss here?

[coarse oak]

then he sprayed down our bolty from 213 meters away,headshot head shot headshot

[hard storm]

oh thats yall?

[coarse oak]

yep, we dont want to be on roof, we were on ground and killed them once then they came back

and now theyre just coming with their rage hacks and tryna take kits

[hard storm]

yuh its like a weird circleish base with 4 retakes on each side with an orange door and a single barricade outfront

[coarse oak]

very frustrating that hes blatantly doing it and we cant do anything about it

got it ill let the guys know ty

[hard storm]

lmao they just said we have a cheater friend but he hasnt played all day

proof they play with a cheater XD

[tepid pier]

I was just banned for playing with a cheater but i didnt even know he was cheating ive only known this guy for 3 hours https://steamcommunity.com/profiles/76561198263540094/

?

what i just said

[coarse oak]

@jagged escarp YOURE THE BEST

[near halo]

@jagged escarp

[quartz crag]

@jagged escarp they were with other players as well

[coarse oak]

@near halo you were fighting them too?

[quartz crag]

at launch

[coarse oak]

yep us too

[near halo]

did yall remember edgemaster, sgt squirt, and yikes?

[jagged escarp]

please DM me

[wind egret]

@jagged escarp

dms

[bitter wolf]

Hello! I was banned on your server for no reason! It always kicks me out for hacking, please fix this

[jagged escarp]

just for reference - none of you reported this player via our website ticket system. I didnt see any of these messages until after i banned them, because i am responding to tickets on the website - we dont take reports via discord. One player reported them via web tickets and that is why I was looking into them prior to you all messaging here, and thats why they were investigated and banned..

[coarse oak]

Noted for the future. The in-game system implies that f7ing them also gets sent to the admins, so we assumed that was enouigh to get him investigated

For the future, we will file a ticket via the website when we have a high confidence that they are cheating, Thank you

[jagged escarp]

perfect! mainly wanted you to know we dont check discord for reports as that isnt how players are reported

[wind egret]

@jagged escarp dms

[coarse oak]

Thanks!

[wind egret]

rtc

[wanton steeple]

!report

[glass olive]

Hey, @wanton steeple

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[grand rock]

@jagged escarp u can read dm please

[quiet hawk]

!report

[glass olive]

Hey, @quiet hawk

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[toxic swallow]

Good afternoon, dear admins! There is a new problem on the server today when logging into the game! You're standing in a queue of 50 people, and towards the end of the queue, about when you're 10 people, you take a timeout, and this happens for the 5th time in a row. Rustoria EU Medium Server

[steel saffron]

Good afternoon. Tell me, if you belong to the official Rasta servers. Why doesn’t the rule of 5-10 minutes of restarting the server work on your server?

[ebon island]

is this godclone?

[lyric basalt]

nope

god clone contain only G and Y

[ebon island]

what does it stands for

the symbol

[lean ravine]

growth, yield and hardiness

[willow hinge]

G means god you want all Gs

[long wren]

G3 Y3

[ebon island]

thx

what does yeild means

[lean ravine]

how much you get from a single harvest

more y means more berry

[willow vortex]

any admins active?

[lost vapor]

When wipe on rastoria eu long?

[cursive kayak]

@lost vapor

:flag_eu: EU Long

IP: connect long.rustoria.uk:28010
Next Wipe: <t:1738868400:F> (<t:1738868400:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

[willow vortex]

No active admins on main

Joke

[raven mist]

Theres always active admins

Feel free to report on our website

[tough stag]

Why does the UKN server says I gotta be verified in discord in other to use private arena, I got everything linked, it used to work for me in the past also, but now it does not work

[patent trout]

Hi admins, I haven't been able to play on the server for a day now. It says Hacking 17 months. But this is a bug for which I was already unbanned once. Now for some reason the same thing is happening again. Please unban me. SKUFART (76561198995093121)

[devout falcon]

waited in queue never played before gets kicked for hacking need support

[hexed nimbus]

!appeal

[glass olive]

Hey, @devout falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @patent trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent trout]

thx!

[cyan yacht]

hello

my friend cant join server

its says HACKING if he join

[runic marlin]

He has to appeal at https://rustoria.co/support/appeal

[cyan yacht]

answer is like 200year

[ebon island]

Where can I find yellow berrys

I can’t find any in the first

[old quiver]

Hello it also says I am not able to join the server when I go to appeal it says no ban exsist, i put in a ticket through general explaining what happened. I've never had this happen on rustoria before.

[long wren]

Can't find a banned server on the website?

[opal plume]

hello, I was banned for cheats on your server, well, I have more than 2000 hours in the Nair game on different accounts, for what and why I was banned and provide evidence

[junior fog]

!appeal

[glass olive]

Hey, @opal plume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal widget]

what does ban evasion mean

[ocean fulcrum]

Means you’re banned on one account, and then somehow got around that ban

Usually by using an alt account to connect.

[normal widget]

i don't have another account in the same server

[ocean fulcrum]

Create an appeal

!appeal @normal widget

[glass olive]

Hey, @normal widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sly basalt]

76561199002367583 triples in full night behind walls

[normal widget]

i appeal and it's denied, can i appeal again

[sly basalt]

website kinda fucking slow

[normal widget]

@ocean fulcrumsir

[ocean fulcrum]

Unfortunately no, you can not appeal again.

[rugged hearth]

hello, how long till ticket gets checked, been 20 hours

[ocean fulcrum]

You will need to play on a different server network.

[ocean fulcrum]

Appeal ticket?

[rugged hearth]

yes

[ocean fulcrum]

Can take 1-3 business days

[normal widget]

but i‘m unjustly accused

[rugged hearth]

When did they add perm ban for association

[normal widget]

i can give further explannation

[rugged hearth]

it was never like that, and you cant know if guys are cheating if u get a team from chat

[ocean fulcrum]

You can receive a permanent ban for association if it is something which is repeated many times

[ocean fulcrum]

Unfortunately the admin who banned you reviewed your ticket and determined that you deserve to stay banned.

[sly basalt]

Tickes dont work bro

[ember trench]

hello can u told me why this account get banned https://steamcommunity.com/id/diamorph1ne/ he dont have cheats loading to rustoria and insta get ban

[sly basalt]

Its stuck on review

[ocean fulcrum]

Not sure I understand

[runic marlin]

It’s not immediate

An admin has to review it

[ocean fulcrum]

Ah, yes^

[ocean fulcrum]

Create an appeal

!appeal @ember trench

[glass olive]

Hey, @ember trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sly basalt]

Review it then

[runic marlin]

We will within 1-3 business days

[normal widget]

bro i even donate and play 300hrs in the rustoria and got ban evasion yesterday

[sly basalt]

Bro ur not fucking businessman

[normal widget]

is that make sense?

[sly basalt]

Just review it

[vast trellis]

how to find out when vip ends?

[sly basalt]

U working from home

[runic marlin]

We will within 1-3 business days

[sly basalt]

🤖

[vast trellis]

how to find out when vip ends?

[ocean fulcrum]

!cancel

[glass olive]

Hey, @ocean fulcrum

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ocean fulcrum]

Follow these steps its the same thing as canceling more or less^

[storm stag]

Crazy that my appeal was denied and I was not even cheating

Theres kids running around blantant cheating and you guys ban me

[normal widget]

i can even accept checking my computer

plz give me another chance

bro i even donate 30$ and play 300hrs in the rustoria and got ban evasion yesterday

@ocean fulcrum@runic marlin plz admins

[ocean fulcrum]

I apologize however if your appeal was denied, there is nothing more we can do.

Also, we do not do computer checks, as we feel they are an invasion of privacy.

[normal widget]

so how can i prove the ban is wrong

bro

i have passion on rustoria 😭

[runic marlin]

If we denied your appeal there is nothing you can do to change our opinion on your ban

[normal widget]

it is not a hacking ban

[runic marlin]

It’s a ban nonetheless

[normal widget]

which means that it can be proved

[runic marlin]

No

[long wren]

chill guy you can play another server

[normal widget]

i have passion on this server so i'm a little bit mad

if i'm cheating i can just go to another server as u said

i just ask another chance

fine i'll come back 180 days later

[long wren]

You don't have to come here

[normal widget]

it said i can appeal again after 180days

[hexed nimbus]

https://tenor.com/view/benjammins-not-legal-illegal-inmate-cops-gif-901117068584926830

[normal widget]

Hello there, your team was indeed banned but you are not banned for associating with them. You are banned for ban evasion, you cannot play on our servers if you have a game banned Rust account. Feel free to appeal again once that game ban reaches 180 days and we can review your appeal again. Thank you.

[hexed nimbus]

Bet you won’t

[long wren]

OOPS

[meager bay]

<@&274971100184576010> srv main dying

[long wren]

eu main?

[meager bay]

yea

its totaly dying

[stable bison]

admin

help me

@thin plover

@thorny dune

[long wren]

Hello sir

[stable bison]

hello bro

i want to know why I'm eating ban

rustoria eu medium

https://steamcommunity.com/id/KarlaWCH/

[long wren]

you were banned from what?

[stable bison]

it says that I am banned when entering the rust server

[ocean thistle]

Your ban is legitimate. You'll need to create an appeal or do whatever the disconnect message says.

[stable bison]

where

[ocean thistle]

!appeal

[glass olive]

Hey, @stable bison

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elder belfry]

Where do I report it hacking

@long wren

[long wren]

!ticket

[glass olive]

Hey, @elder belfry

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ebon island]

im confused whats the black genetics

[long wren]

google it and look it up

[remote finch]

Im pretty sure its just the previous clone.

[ebon island]

is this good?

[storm light]

Yes very good

[inland mica]

Hello my game timed out and is not possible to join the server anymore

[winged lintel]

EU MAIN DOWN ?

[ocean thistle]

EU Main? We

We're aware

[inland mica]

Oh okay np

[verbal rapids]

how to get an admin review a group on one of the servers?

[ocean thistle]

!ticket

[glass olive]

Hey, @verbal rapids

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[inland mica]

Any idea how to fix the timeout issue?

[ocean thistle]

Server isn't quite up yet. It's almost up

[wide meadow]

Any admin join waiting for support??????

ANY ADMIN JOIN WAITING FOR SUPPORT?????

[long wren]

Hello what do you need help?

[fiery isle]

https://tenor.com/view/dog-gif-20968675

[golden shale]

!ticket

[glass olive]

Hey, @golden shale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[golden shale]

/ticket

[glass olive]

Hey, @golden shale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager bay]

<@&274971100184576010> main srv dying agian

[lyric basalt]

eu/us/br/sea

which one

[long wren]

eu

he playing now

[meager bay]

EU

[wanton carbon]

is it any skinbox on rtg?? ifso where can i buy

[meager bay]

terribol lag on eu main

[olive nebula]

Yes, i feel it too <@&274971100184576010>, EU main is having a lot of lag for our friends that play from the EU. One of them that plays from outside EU does not have the issue

[meager bay]

then meay cloudfare problem

[olive nebula]

perhaps, yeah

[spare scaffold]

cant i ues the shop but im linked

[long wren]

@wide meadow Helloooooo?

[cerulean hull]

can you check the Appeal #c9287f pls?

steam id 76561199276249436

[long saffron]

10x eu ticket f6c7f6 asap plzzzzz

[cerulean hull]

you are banned hacking too?

[long saffron]

no u dirty cheater

[cerulean hull]

woaa chill mate

i'm didn't playing like 3 weeks

[long saffron]

we are not the same u should stay perm banned

[cerulean hull]

lol

[long saffron]

i bet it was ur lil bro on ur account u clown fuck

[cerulean hull]

uh

wym are you so mad?

[dawn sparrow]

[austere condor]

can i speak to an admin

[long saffron]

brother dont @ me ur a retarded cheater lmao

[cerulean hull]

?

[austere condor]

@long wren

[long wren]

only banning admin can reply and appeals take 1-3 bussines days

[long wren]

Hello

[cerulean hull]

ty for info

[long wren]

@wide meadow hello sir~!?

[violet ruin]

only playing against cheaters cheaters cheaters cheaters cheaters

no admins ever im going moose i swear to god

[long wren]

never play rustoria?

[neat bridge]

wipe rustoria eu long?

o clock

[long wren]

next week

[neat bridge]

okay

[long wren]

force wipe <t:1738868400:F> your local time

[long saffron]

restart 10x plz

[dawn sparrow]

restart no bp 10x, everyone rubberbanding

[raven mist]

Forwarded to our devs @long saffron @dawn sparrow

[brazen atlas]

76561198258214966 - cheating on eu main

[long wren]

!ticket

[glass olive]

Hey, @brazen atlas

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic marlin]

I'll send you a dm

[hardy relic]

Aight

[severe shore]

!ticket

[glass olive]

Hey, @severe shore

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass olive]

Hey, @meager bay

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager bay]

ban fast

Ticket #b09169

fast please ! lost tonds of shit to ragge cheater

how this fk pp its allowed to play

[severe shore]

Appeal #2f5f1e
Please check this appeal

[meager bay]

and while i get fucking ragge cheated now i get fucking boltyed 200m away by a fk roofcamper like tf

[meager bay]

so what i just do pay a cheater to go and raid them for me ?

i mean hes on not my team so its good no ?

bcs like tf bro theres always team w 1 full bltant guy

[runic marlin]

@meager bay You already know the process, make a ticket and we'll have a look at it as soon as we get to it. This channel is not to report players and I know you're well aware of that, please and thanks

[meager bay]

alr done

and he keeps bulilding base and rage cheating

Ticket #b09169

[runic marlin]

I understand your frustration but there are other players patiently waiting for their ticket to be reviewed aswell

[meager bay]

u guys need to add a system

to provide codes if theres 1 cheater on their team

like atlas bcs this shit its 0% fair

[runic marlin]

What do you mean, give you the codes to their doors if we ban them?

[fierce ether]

<@&274971100184576010> How do i report cheater ?

[meager bay]

yea

[meager bay]

!tickets

!ticket

[glass olive]

Hey, @meager bay

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic marlin]

We don't interfere with gameplay and never will, especially not on official servers

[meager bay]

yea ik but give codes its not doing anything

[runic marlin]

It is

[meager bay]

also u can tell me if this guy its cheating ghxst0515

bcs hes on our team and he got ban x2 times and frist time u guys unban him

ah thats normal i just got trripled few times by a lr guy w a puchased account

just be happy 🙂

[fierce ether]

nice offical server XD

[meager bay]

i mean they will ban them but our shit its lost bcs im lazzy to farm 400 rockets to go raid them for our loot back

[meager bay]

could i talk u dms and show u his steam id and u tell me if hes legit or not ?
just to know if kick him from the team or not

[runic marlin]

We don't do legitchecks like that, play with them at your own risk.

[meager bay]

no he got ban and hes ban rn but i want to know if u got proof in your admin base

but its the second time he got ban so idk if its false ban like first time

[runic marlin]

Again, we don't share proof. If you believe he may be cheating, go ahead and make a ticket and we'll have a look for you. However, we wont tell you "This player is legit you will not get banned for playing with him/her" because that isn't something we can gurantee and it's a risk that it may backfire.

[meager bay]

ah yea i know i just asking if u got any proof of him cheating to kick him directly in the case hes lying

u dont need to share, just to tell me if he did sus shit

[torn scarab]

where can i report some1?

[long wren]

!report

[glass olive]

Hey, @torn scarab

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torn scarab]

in dc tho

[raven mist]

We dont take reports over discord

Website or f7

[torn scarab]

oh ok

[raven mist]

Theyve been banned btw

[meager bay]

the ones i reported ?

[severe shore]

@runic marlin you check my Appeal? Appeal #2f5f1e

[raven mist]

No idea who you’re referring to

Was talking to @fierce ether

[meager bay]

check if u can for more info Ticket #b09169 | blatan guy w a purchased acc 2 years off and on since 1 month

[meager bay]

oh kk

[severe shore]

@raven mist Will it be displayed on the website immediately when my Appeal is checked?

[long saffron]

we dont get outcomes on tickets anymore? just straight up closing them?

[junior fog]

!ticket

[glass olive]

Hey, @long saffron

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long saffron]

that doesnt answer my question

[raven mist]

Shouldve gotten a reply

Ticket nr?

[long saffron]

f6c7f6

[runic marlin]

@long saffron player was banned fyi

[long saffron]

thanks

[runic marlin]

Accidentally got closed before sending that information your way, thank you for reaching out!

[severe shore]

May I have an answer to my question?

[runic marlin]

Yes

[raven mist]

Seems like the reply was a bit delayed before closing lol

[severe shore]

What decision was made on this account? We had about 3 accounts banned, as the person playing in our club told me.

It just says on the website that "The appeal is pending consideration"

[raven mist]

Was handled btw

[meager bay]

yup just got reply ty

[severe shore]

@raven mist @runic marlin How long is the approximate time to wait for the account to be unblocked? To know if we should refund the person's PC rental money or not.

[long wren]

appeals?

[severe shore]

one second

Appeal #2f5f1e

[long wren]

appeals take 1-3 bussines days

[severe shore]

Oh, okay

I looked in the steam community, and there people wrote that they were considering it for an hour.

[indigo gorge]

how u appeal

[severe shore]

On site

[indigo gorge]

thx

[long wren]

!appeal

[glass olive]

Hey, @indigo gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[severe shore]

Do I understand correctly that I need to check the status of the appeal on the Rustoria website?Appeal #2f5f1e

[runic marlin]

!link you can link your discord to your steam and you'll get a reply on discord once it's been reviewed

[glass olive]

Hey, @severe shore

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tough patio]

ticket for cheater US main pls check now

[viscid vine]

Have patience

[tough patio]

the think is with ur "patience" all hackers will)l be offline thats the thing

4 hours to respond shame

[open grail]

It's usually really fast

[tough patio]

4 hours like i said

last ticket

i post at 5.42 they respond me at 9.50pm

[long wren]

once you create a ticket, it will be processed in the order of arrival, so it may take some time to process.

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[meager bay]

main dying again sir

eu

[timber rose]

we know when EU main will be back ;;

[pliant swallow]

@wide meadow can i maybe help u here ?

[spark knoll]

howw do i appeal if I get banned for playing with a cheater without knowing he is cheating

[last edge]

!appeal

[glass olive]

Hey, @spark knoll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rigid basalt]

I need help. The option to cancel VIP does not work. I played on the server for 1 month, and they already charged me for 9 months. The cancellation option is not working! Br long server

[long wren]

!cancel Did you do this and it still doesn't work?

[glass olive]

Hey, @rigid basalt

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[long wren]

@rigid basalt If cancellation is not possible, please create a payment ticket here #payment-support

[narrow seal]

yo mods i need help. i send a appeal to rustoria support cuz i got banned for cheating and i dont know were will the response be. like are you guys going to send me an e-mail?

[long wren]

Hello, you can check the response to your appeal through the website.

https://rustoria.co/support

[narrow seal]

thank youu

[twilit geyser]

One message removed from a suspended account.

[grizzled escarp]

!ticket

[glass olive]

Hey, @grizzled escarp

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

can't you connect to the server?

[open tree]

One message removed from a suspended account.

One message removed from a suspended account.

[glass olive]

Hey, @open tree

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[open tree]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[thin plover]

that would be something you can ask in the official Rust discord

stop spamming your message

[open tree]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[thin plover]

you can google it and you'll be able to find some solution

[open tree]

One message removed from a suspended account.

One message removed from a suspended account.

One message removed from a suspended account.

[thin plover]

unfortunately we're not the devs of the game, just a server 😅 not much we can help you with on that

[open tree]

One message removed from a suspended account.

[thin plover]

I'm quite busy at the moment and cannot assist you by joining a voice channel

I'm sure if you keep looking with google you'll find a solution

[open tree]

One message removed from a suspended account.

[open tree]

One message removed from a suspended account.

One message removed from a suspended account.

[raw ivy]

Two very vocal Ukrainians perma trying to heli bomb the 10x safe zone

EU 10x no BPs

[lime quarry]

Admins can you help my friend in Outpost on EU Main please

nevermind

[long wren]

Hello what do you need help?

[lime quarry]

its all sorted now

my friend got stuck when i bought a scrap heli

but he just F1 killed and he got unstuck

[daring abyss]

76561199809801942 cheater on us rtg ukn

[neat knoll]

Can an admin watch the chinese letter named outside our base and watch them

they're cheating, they are doing very sus stuff

we are on rustoria.co us small

[near halo]

!report

[glass olive]

Hey, @neat knoll

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[errant magnet]

hi im getting exteremly high ping spikes on RTG was wondering if any 1 could help

[long wren]

!ticket please make an generic ticket

[glass olive]

Hey, @daring abyss

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tough patio]

to late as always

[errant magnet]

HELP MEEE

[neat knoll]

!ticket

[glass olive]

Hey, @neat knoll

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[neat knoll]

i wanna make a ticket on this server to send the video

the website is laggy for me atm

[errant magnet]

cappa

it aint laggy

[neat knoll]

im sending a video and its literally just going in circles

[long wren]

Please upload the video on youtube or streamable and add a link

[neat knoll]

i am sending it, but its leading i think?

can i dm someone the video?

i sent a video

[rose tendon]

HOW DO I MAKE A TICKET?

[tough patio]

check this guyyyyyy !!!!

[thin plover]

don't call out players

[gleaming compass]

can som1 join support call please

considering i cant make a ticket so i need a lil bit of support

getting off but can som1 look into the_comic29 on eu 10x he has max 100 hours according to battlemetrics and his account isnt even setup
and he is trippling people left right n centre

[near halo]

for a ticket or an appeal

[mossy gale]

ARE YALL NOT GONNA DO NOTHING ABOUT RUSTORIA MAIN TOUFXY

HES CHEATING BRUH

L ADMINS

@strong willow

[tough patio]

then do ur job <@&274971100184576010>

all u do its checking people when they are offline

[mossy gale]

always saying f7 report but they never fucking check

wtf am i donating for

hello??

<@&274971100184576010>

on my momma yall need more staff

76561199409138935

[tough ermine]

hi

how can i report a hacker?

[mossy gale]

dont bother admins dont do ahit about it

im off this shit

cant even see reports

[earnest marsh]

tragic

[ebon island]

Yo i need help on sea main my base have a shop that is not mine and its closing and opennning we already cleared TC and we cant find the shop

its gone

[sly basalt]

how tickets work ]

trash ass servers bro

even the fucking website is fucking slow

[robust grove]

hi

There is cheating

man's nick M4

server eu main

[stoic sapphire]

Rustpria us long won’t let me connect

Problem on my end or yours?

[somber blaze]

down again

[stoic sapphire]

Estimate on time?

[somber blaze]

no clue i think we should ping someone

[stoic sapphire]

Fuck bruh I was balls deep in a raid

[somber blaze]

i was outside with all my shit

[stoic sapphire]

Lmaooo

[somber blaze]

this server shuts down everytime i play

im gone after this wipe

[stoic sapphire]

Explains why it’s 30 pop

[somber blaze]

no fr it was 100 before

but it shut down 3 times in 12 hours

killed it

[stoic sapphire]

wtf

[somber blaze]

earlier this month it was 100+ all the time

[stoic sapphire]

Tbh I have no idea why I’m on this server I usually play main or Monday

Just wanted to play a chill server

How are you level 404 on steam…

[stoic sapphire]

Fuck ass admins fix yo game

<@&874995535881326632>s

@moderator

[ebon island]

how to get rid of W genetic

[balmy cypress]

It'll be back up in a moment, hard to say exactly how long but around 10 minutes is a rough estimate

sorry for the downtime

[ebon island]

@balmy cypress

[balmy cypress]

Best bet is to look on youtube or something for that, I am not the best in that topic

[patent turret]

I wonder how to lift my ban for violations. I'm just a novice player with 110 hours of gameplay

@balmy cypress

[candid trellis]

Hello, admin. I am a player from China. My friend and I were shown hacking because the VPN server node we used was used by cheaters on the Southeast Asian server before October. We love this game and hope that we can be restricted. Thank you (our VPNs are all purchased from Chinese companies. We have never played on Southeast Asian servers, but have always played on American servers) --- These are all translated by Google.<@&874995535881326632>

@balmy cypress

[craggy sage]

Jenna tolls cheating US main

[hexed nimbus]

!report don’t call out in public the can read this also

[tiny sluice]

!report jenna tolls is cheating

[honest onyx]

how to report

[tiny sluice]

!report

[honest onyx]

!report