support

[runic marlin]

@icy linden Will be looked at if you reported him, please don't call an eventual cheater out in public 😛

[dark parrot]

i did but it isnt recognising the steam

[icy linden]

It is now our first time F7 reporting him, been doing it for days

Alright, got it

[runic marlin]

It may take up to 15 minutes before it properly registers, try waiting that time and type /auth in-game again. If it still doesn't work by then let me know

[dark parrot]

alr thank u

[drowsy shoal]

ok, and can someone here at least tell me what the ban was for... really I'm extremely confused now, if I used cheats I'm not a little kid and I would accept the punishment, but now I really find it unfair that I got banned for something I never used in the game rust...

[balmy cypress]

You are banned for cheating back in 2020, cheating bans are perm

[drowsy shoal]

but I NEVER CHEAT IN RUST... or can you please say how I can put cheats in cloud gaming?

[runic marlin]

We have no obligation to explain to you, if it was always your account as you said there's no other explanation. The ban is legit and it will stay forever

[icy linden]

This guy I just mentioned logged off

What a perfect time to log off omg

How sus

Is Rustafiled ban list not shared with Rustoria? How does a team of DMA gets banned two weeks ago on .com permanently just hops on .co and keeps hacking?

[drowsy shoal]

So kiss my ass with your whole server... I absolutely don't understand, I never fucking cheat in the game and you are falsely accusing me here... this is absurd behavior of your whole A-team.

[runic marlin]

With that out of the way, please stop typing in this channel as your case is closed

[drowsy shoal]

fuck you Trashy and go fuck your self

[runic marlin]

I understand your frustration but in order to be 100% sure we always conduct our own investigations before taking action

[icy linden]

We are a loyal clan of Rustoria.co, https://rustoria.co/clans/I Diamond I, we have been playing on EU Main for years and all of us keep our VIP subscriptions on yearly. I personally have been donating to the server and discord channel since 2018-19, it can all be traced back from my linked steam and dc account.

Our plea is to check out the player I mentioned as soon as possible because he and his toxic team has been DMA/ESPing for almost 10 days now since their perm-ban on Rustafiled.com (we have screenshots) and confirmed with Rustafied Admins) on EU Main. We are all seasoned rust players with loads of hours, we know when someone is dirty and this is our first time making a case like this.

Thanks for your time Rustoria team.

[raven mist]

We understand that, but we cannot just ban a player because you say so. Always make a ticket in this case, even on our website so you get an answer from an actual admin when looked into

We do not take over bans from other communities blindly

[icy linden]

Alright, we've made a ticket

[runic marlin]

Please don't call them out in chat

[raven mist]

Make a ticket please dont put it in here

Also please make it when theyr online

We cannot do much if they'r offline

[steady grail]

Hi, admin has been waiting for my ticket and got a reply for 2 days. Normally how long is it gonna take? Also, my teammate got banned from Us Monday but he has never played before also 2 days ago has submitted the ticket.

[raven mist]

Appeals take 1-3 business days

[steady grail]

Got you, But what happened to the ban from the server never played before?

I can u send you his steam 64 if you need

[raven mist]

Sure, send it over

[steady grail]

76561199813014125

[icy linden]

He is online now!

[raven mist]

Doesnt seem like they are banned

Alright, did you make a ticket on our website?

[icy linden]

Yes

[raven mist]

Yet again going to ask you not to call em out

[worldly quartz]

yo can an admin give my stuff back on us mid the water just dissapeared

[raven mist]

not something we can do

[lyric basalt]

Unfortunatelly we cannot give anything back

[worldly quartz]

can you atleast fix it so i dont fall trugh the map again?

[lyric basalt]

can you DM me ?

[icy linden]

I've made a ticket on the website and also F7 reported him, he is now online and hacking around launch at EU Main

[raven mist]

Be patient, we'll get to it

[icy linden]

Over the years Rustoria response time has gone down as far as I can feel, just out of curiosity, are none of you actual Admins of the server? I mean r u guys just chat mods of DC or something?

[raven mist]

You created your ticket 18 minutes ago?!

[icy linden]

yes 18mins ago

[raven mist]

You got to understand :

1. Its sunday.
2. You are not the only one creating tickets on over 20+ servers
3. You created it 18 minutes ago, we are humans not robots

[icy linden]

But has been F7ing him since wipe day

[raven mist]

I'm proud of you

[icy linden]

I understand

[raven mist]

Now be patient

[icy linden]

Just a little frustrated sry

[raven mist]

If you rather have us talking to you in support instead of looking at them, thats also fine for us

[icy linden]

Sorry, I won't bother you guys anymore then,
I'm over 30 and is just sad to see a beloved game of mine and a beloved server that I've been playing for years affected by these hackers. Two games I played years back Overwatch and PUBG has died down because of hackers, and I just get emotional and hate these hackers to the core of my bones.

[raven mist]

I get that, and we do hate hackers as much as you do. But keep pushing us to ban someone is not helping at all. Some bans can take a bit longer which is normal as its not always straight forward

[icy linden]

I fully understand, hardware hacks and DMAs has involved so much throughout the years. Thanks again for all your teams hard work.

[rustic isle]

aimbotting real hard US MED 76561198798136063

[ebon island]

why cant i join any servet

[long wren]

?

[raven mist]

Wrong community

[long wren]

cant join rustoria too?

[ebon island]

yeah

[raven mist]

Try to fully restart steam

[ebon island]

doesnt help

tried restart Pc too

[runic marlin]

banned

[ebon island]

imma deep reset

[runic marlin]

first try this

[ebon island]

does yall do PC check?

i have a very sus guy

[runic marlin]

!gamefiles

[glass olive]

Hey, @ebon island

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[runic marlin]

No, but feel free to make a ticket and we'll have a look at the player

[ebon island]

i need to do this to get it fixed?

[runic marlin]

worth a try

[ebon island]

mine looks like this

[runic marlin]

go to installed files

[ebon island]

ahh ok

what does this do?

[runic marlin]

It makes sure all the files are installed properly, if not it will fix it

This tends to fix most connection issues for me

[vapid pulsar]

WHATS THE REPORT LINK ?

[ebon island]

@runic marlin

!report

[glass olive]

Hey, @ebon island

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[runic marlin]

Yeah now try to connect again

[ebon island]

@vapid pulsar

[steady grail]

76561199382340381 bought the VIP short but still needs to queue up to the server.

[runic marlin]

@icy linden Is there someting else you need help with? If not, would be appreciated if you left waiting for support 😄

[runic marlin]

Make a ticket in #payment-support please

[steady grail]

ty

[vapid pulsar]

@ebon islandty

[hardy galleon]

helloo adminss

I was muted for no reason

[runic marlin]

!steamid

[glass olive]

Hey, @hardy galleon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hardy galleon]

https://steamcommunity.com/profiles/76561199655794250/

[long wren]

!ticket

[glass olive]

Hey, @hardy galleon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[raven mist]

Fixed

[hardy galleon]

yoo thank u guysss ❤️

[long wren]

oh

sorry my bad

ahaha

[hardy galleon]

u best xd

[gusty thicket]

https://steamcommunity.com/profiles/76561198134531885

[gusty thicket]

cheater

[glass olive]

Hey, @gusty thicket

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sour token]

hey i get come to discord

@raven mist

[raven mist]

Dm me

And send me your steamid

[shadow turret]

@raven mist

i got bannned for nothing just joined this server for first time

[long wren]

hacking banned?

[shadow turret]

yes 1 moth ago , and i was not playing rust 1 moth ago , and it was US server and im from eastern europe

my acc was hacked 2023 and that human cheated on my acc

[long wren]

you can make appeal?

[shadow turret]

i did

10s ago

[long wren]

oh yea thank you

[shadow turret]

👍

[left hedge]

is it allowed to post hacker here? F7 didnt help..

[ebon island]

will you guys patch the Card bug?

https://www.youtube.com/watch?v=BvC2WML1B6c&t=958s

[long wren]

!ticket

[glass olive]

Hey, @left hedge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[shadow turret]

you re checking my appeal ? 🙂

[long wren]

sorry im not an admin i can't look appeal and ticket 😅

[shadow turret]

bruh.

admins with do not disturb mode ;/

[long wren]

Yes, because they get a lot of tags

[shadow turret]

can you message them , at least one of them?

Please.

[long wren]

only the banning admin can confirm your appeal

appeals take 1-3 bussines days so please be patient

[shadow turret]

omg really?

okay

[pliant jetty]

hello administrators! Who can I leave a complaint to?

[long wren]

Hello what issue are you having?

[eternal condor]

is US long down??

[pseudo thunder]

how do you create a custom lobby in rtg ukn

@raven mist@gloomy sparrow

[ebon island]

it happen again and i tried do the thing that @runic marlin said but it doesnt works

PLEASE SOMEONE help me i cant join

[raven mist]

Not much that we can do about eac time outs

[ebon island]

what does EAC ti,meout means

[solid geyser]

its more client sided i believe so just try restarting your game if it happens or just try reconnect

[pliant jetty]

a person spams in a chat that sells resources, when people write to him, they transfer money to him and block them

[long wren]

I don't understand well, is this related to Rust?

[raven mist]

Please make a ticket

On our website

[ebon island]

Yo someoneis Flying and BOOST THE FUCK out of Bass in SEA MAIN bro is LIKE THE FLASH Idk his name tho

hes a naked

[ocean fulcrum]

Report him please 🙏

[glass olive]

Hey, @ebon island

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[mortal igloo]

!ticket

[glass olive]

Hey, @mortal igloo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[still crag]

got muted for saying to report cheater :)

[long wren]

!appeal

[glass olive]

Hey, @still crag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[still crag]

theyre banned

and now i have nothing bcs of them

[still crag]

is there some way u could let us in theyre base?

[ocean fulcrum]

Unfortunately we can not do that. We don’t interfere with gameplay, so we can’t give you access to their base.

[still crag]

fuuuuuck so we just have to blow in by our self

[long wren]

[still crag]

got it xD

[ocean fulcrum]

Yup you’ll need to raid them yourself

[still crag]

well wish me luck then

thx btw

[ocean fulcrum]

Best of luck 😂

[still crag]

i mean if would want to help us in game xD

[ocean fulcrum]

Let’s use #general for chatting

[manic radish]

arttuko sayd the N Word Hard R in game vc

[manic radish]

...

[long wren]

please voice sound off

[thin plover]

We do not moderate voice chat in game

[buoyant swallow]

why is it every time i post my looking for group post i always dont have permission to type in any channel and my post gets deleted

[long wren]

I think it's automatically deleted

@buoyant swallow which channel is don't have permission?

[runic marlin]

Too many lines, try to shorten it a bit

[long wren]

#looking-for-group message 😅

[buoyant swallow]

its just when i post it i dont have perms to type in general

[runic marlin]

What you mean? You can't type there at all?

[buoyant swallow]

yh i only for some period of time im not able to type there bc it says i dont have permision

[runic marlin]

There's a slowmode there for 2 hours so it doesn't get spammed, most likely why

it's here?

[inland river]

where do yall have it so I can cancel my subscription on your website?

[runic marlin]

!cancel

[glass olive]

Hey, @inland river

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[inland river]

ty

[gleaming ruin]

I never got a refund

I made a ticket and everything yesterday and didn’t get a refund

[long wren]

!vipissue

[glass olive]

Hey, @gleaming ruin

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[flat dragon]

does someone who gets banned on rustoria have their base wiped so we can get our loot back?

[runic marlin]

No, we do not interfere with gameplay

[flat dragon]

comon bruh

they stole all our shit

[runic marlin]

Sorry to hear that, I’m afraid you’re gonna have to raid them

[hushed harness]

@open grail i got unbanned

[long wren]

congrats and please dont tag our staff

[hushed harness]

alr

[runic marlin]

If your hacking appeal has already been denied then that’s the final decision

[shadow turret]

@long wren how to check , did admin responded on my appeal

[runic marlin]

!steamid

[glass olive]

Hey, @grizzled needle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @runic marlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Yea your ban isn’t going anywhere

I mean either way your ban appeal was denied so

Well, that doesn’t really matter

Hacking bans are permanent

There’s no need man

An admin was confident enough to ban you, and the admin then doubled down by denying your ban appeal.

For appealing in the future

[flat dragon]

tbf it doesnt look liek ur hacking

admin he has 3.5k hours asw

i dont even know the guy but it doesnt seem like he should be banned

[long wren]

You can find it on the website https://rustoria.co/support

[flat dragon]

crazy can u wipe these cheaters base on eu small, they got banned but their base is so big and they took all our boom by raiding us and just blatantly esping and it will take like 10 hours to grind the shit to raid them

[runic marlin]

#support message

[long wren]

If you don't need help please move #general

[flat dragon]

i do need help

[long wren]

which?

[runic marlin]

Crazy is right, there is nothing more we can do for you

[flat dragon]

bru

thats dumb rules ngl

[long wren]

we are an official server, so we have strict regulations.

[runic marlin]

I’ve told you no like 5 times now

[long wren]

and you have already been re-examined on appeal

[royal moth]

@lyric basalt

[hexed nimbus]

You just said it yourself “ can’t reappael “

[hearty fulcrum]

@glacial ice Hello, how can we help you

[wispy knoll]

@hearty fulcrum check my appelation please

[long wren]

appeal ?

[hearty fulcrum]

What is your Steam ID?

https://rustoria.co/getmyid

Send it to this channel please

[royal moth]

what do i do if i see a messge when trying to join to come to the discord

[long wren]

Isn't it behind who told you to participate?

ex come to discord - Crazy

oh

[hearty fulcrum]

What is your Steam ID?

[long wren]

marzy?

[royal moth]

somthing like that

yea

[royal moth]

https://steamcommunity.com/profiles/76561199527628642/

[long wren]

#general message

[royal moth]

?

[hearty fulcrum]

You can dm @lyric basalt your Steam ID and say "hello you asked me to speak to you"

[royal moth]

ty

[long wren]

I did that because I remembered

[hearty fulcrum]

!ticket @glacial ice

[glass olive]

Hey, @glacial ice

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy knoll]

76561199697518639

@hearty fulcrum

@hearty fulcrum my steam id 76561199697518639

[hearty fulcrum]

I will send you PM

[gleaming compass]

admin better get on 10x and watch this shit

[long wren]

!ticket

[glass olive]

Hey, @gleaming compass

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gleaming compass]

i cant?

i dont know how many time i hve to say it i cant log into website and admins know about it

@lyric basalt can u get on 10x n ban these kids for teaming please

[runic marlin]

F7 report

[gleaming compass]

its teaming not cheating

3 clans vs us its insane

[runic marlin]

Ahh I see

Can you not get your teammate to make a ticket

If they’re online

[gleaming compass]

pretty sure he has

[keen sundial]

Hello, why did my friend get banned if he is not using any programs? Our team...

[gentle ember]

#support

[dreamy sparrow]

!appeal

[glass olive]

Hey, @keen sundial

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen holly]

i need a ban appeal

from toria mondays for playing with a "hacker "

[ocean fulcrum]

!appeal

[glass olive]

Hey, @sullen holly

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital pebble]

/report

[glass olive]

Hey, @digital pebble

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[digital pebble]

i've tried reporting this one guy in game and he is totally cheating. F7d and all. won't say name in here for obvious reasons but please check tickets on medium

[valid whale]

!ticket

[glass olive]

Hey, @valid whale

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[normal orbit]

Did you make a ticket on our website? to report him.

[digital pebble]

no i just f7d. There are a couple of potential sketchy ass players running around the same area LOL

if i have to make a ticket on a separate website to report someone that's just sad im ngl, im just f7ing 😭

[oblique vale]

on rustoria us medium i just died to a death barrier from the terrain @U0 and up when I was seeing wtf it was and had my start on me

[digital pebble]

yeah medium is cheater haven rn LMFAO

[oblique vale]

it wasnt a cheater it was a death barier

[digital pebble]

oh damn that's even worse rip

[inner canopy]

submitted tickets hours ago, can we get a mod on us medium? the cheaters are insane.

[tough patio]

yo fix my lag US medium <@&274971100184576010>

nevermind bad server

lose everything cause of this lag gg trash servers pce

[lyric basalt]

[ebon island]

how to see next wipe map?

[uneven bridge]

When rustoria EU main is wiping? <@&274971100184576010>

[shy remnant]

Please do not ping

[uneven bridge]

Sorry

[shy remnant]

Ask your question and wait for the reponse 🙂

You can look in #server-info

[shy remnant]

https://rustoria.co/maps

[distant zodiac]

how do i report cheatrers?

theres a 4 man of guys rage cheating on a server right now

[long wren]

!ticket

[glass olive]

Hey, @distant zodiac

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[distant zodiac]

!ticket

[glass olive]

Hey, @distant zodiac

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[limber granite]

hello support i was wondering if you could review my appeal

!ticket

[glass olive]

Hey, @limber granite

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

only banning admin can reply

and you dont need ticket 😄

[limber granite]

oh lmao

so how to i get my apeal looked at?

[long wren]

https://rustoria.co/support here!

[limber granite]

so i sent a message, how long does it typically take for a response @long wren

[coarse ingot]

!ticket

[glass olive]

Hey, @coarse ingot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

appeals take 1-3 bussines days

[coarse ingot]

nah fr

[limber granite]

so there is no chance of me playing on this server today? @long wren

[coarse ingot]

im tryna play to n i got banned for no reason

[long wren]

sorry I'm not sure about that

[long wren]

!appeal

[glass olive]

Hey, @coarse ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bold hazel]

how do i access parkour? on The TG?

[hardy peak]

I need some staff help dealing with a cheater

@quick escarp @versed quartz

US vanilla main

[spring abyss]

!ticket

[glass olive]

Hey, @spring abyss

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hardy peak]

his teammate is stilla t launch site @

[spring abyss]

any admins for ban appeal online?

[long wren]

only banning admin can reply for appeal

[spring abyss]

yh just got banned

for no reason cause somebody in my team ui, he was my neighbour not teammate started to rage cheat

[hardy peak]

!ticket

[glass olive]

Hey, @hardy peak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[reef magnet]

ADMIN RAGE HACKER 76561199676571929

[tribal kraken]

I keep getting kicked for hacking but im not hacking. I had a game ban but it was a temporary game ban for suspicious activity or cheater assosiation.

[long wren]

!ticket

[glass olive]

Hey, @reef magnet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[full sable]

dog yall got a fuckin rage hacker on rn

[long wren]

can you make appeal?

https://rustoria.co/support

[tribal kraken]

it just keeps telling me kicked or hacking

what do i make the ticket for

support or ban/appeal

@long wren

[long wren]

I'm asking if you can make an appeal on the website

[tribal kraken]

i can

[long wren]

!appeal

[glass olive]

Hey, @tribal kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tribal kraken]

!appeal

[glass olive]

Hey, @tribal kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[full sable]

where is this dudes body

[tribal kraken]

made one

@long wren

[long wren]

thank you

[tribal kraken]

👍

[full sable]

how you guys not gonna association ban the people that got him on

[tribal kraken]

?

i dont even know who the cheater or activity was

[long wren]

cheater teammate still playing?

[glass olive]

Hey, @full sable

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[full sable]

we have suspicion a team got him on and had him come grief us. cant even tell us where his dc'd body is.. sucks

[brazen wren]

/REPORT

[glass olive]

Hey, @brazen wren

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[craggy sage]

dickinpants cheating US MAIN PLEASE BAN

[dense escarp]

if i got a week ban last week, does it expire on the day or to the second i got the ban? Just trying to see if I can play right at wipe or not

[craggy sage]

dickinpants bribed admins

thank you finally banned this guy

W rustoria

[long wren]

Can you see when the ban expires?

like https://cdn.discordapp.com/attachments/1330325820215922761/1330619101361737728/image.png?ex=678ea31b&is=678d519b&hm=1173da5c150db34c9c54cb90e3a2171165bf555840b7d288fe1cacee849d1e9e& ex

[dense escarp]

so do i just try to load the server and check? I wasnt able to see anything like that

[long wren]

yes you can check load the server

[dense escarp]

okay one sec

[cerulean zodiac]

!ticket

[glass olive]

Hey, @cerulean zodiac

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gleaming wolf]

i got banned with dawson it says we are still bannewd for 1d 0hrs

[long wren]

playing with hacker?

[gleaming wolf]

yeah he was a friend of someone we were playing with i think i stood next to him for 30 seconds total 😫

[exotic zephyr]

can anyone help with a rage cheater currently killing both teams in big raid

[long wren]

!ticket

[glass olive]

Hey, @exotic zephyr

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[exotic zephyr]

Ticket #392ee2

[long wren]

did you make appeal?

[reef magnet]

bento box RAG EHACKING PLEASE ADMINS

[gleaming wolf]

i did not but i can. just trying to play on wipe

[exotic zephyr]

thanks guys

[long wren]

tickets are processed in the order they are received so please be patient

[exotic zephyr]

❤️

[reef magnet]

LOVING THE ACTIVE ADMINS BEING FUCKING ON POINT TODAY

❤️

APPRECIATE YOUS

[molten topaz]

!ticket

[glass olive]

Hey, @molten topaz

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rocky dagger]

hey admins idk if this guy has cheated yet or not but he's gonna play toria mondays tomorrow, i asked him for his steam account and its bought as all hell, flag him or something, almost assured he's a cheater

https://steamcommunity.com/profiles/76561199019819394

https://www.battlemetrics.com/players/1181939505, has 10 real hours, 3 days ago was online on us main for 2 hours, was probably cheating then

[frozen hamlet]

i love using reshade night filters its so easy to kill people at night now

[dark radish]

gloating about cheating in the support channel 💀 😭 🙏 🔥

[frozen hamlet]

reshade>

[reef magnet]

JOPNES RAGE HACKING US MEDIUM

PLEASEGETTING TICKET NOW

[exotic zephyr]

Ticket #c58d5e

please help just wiped 9 of us

i think a group next to us is just bagging in rage cheaters ong this is happening too often

[reef magnet]

Ticket #28571e PLEASE ADMIN PLEASE

HES FUCKING SPEED RUNNING SURLERY

<@&274971100184576010> PLEASE MAN

[exotic zephyr]

thanks admins

[timber lance]

<@&274971100184576010> RUSTORIA US MEDIUM X5 IS HARD CHEATING. 10 TIME HEADSHOT WHILE I WAS ON MINI WITH FULL POT. ALSO THERE IS A 2x1 WITH 2 BLATANT RAGE CHEATERS. PLS TEXT ME IF YOU WANT VISUAL PROOF BUT PLEASE BAN THEM

[raven mist]

!report

[glass olive]

Hey, @timber lance

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber lance]

!report

[glass olive]

Hey, @timber lance

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[timber lance]

shenzyyy bro pls they are so blatant

[raven mist]

Please make a ticket on our website and we will take a look

[long wren]

nobody cares if you use reshade
dont. If you don't need help please move #general 🙂 last warn

[willow vortex]

Are there any admins on???

[raven mist]

Always, sup

[keen sundial]

Good morning, how long does it take for you to respond to support tickets?

[raven mist]

Depends on how busy it gets

What kind of ticket?

[keen sundial]

Yesterday, our team received a ban, and even a person logging in for the first time got banned, for whom it was the very first day on the server. I'm trying to figure out the reasons behind this.

[raven mist]

Ohh, appeals are 1-3 business days, but can also depend on the availability of the banning admin

[keen sundial]

Well, I understand that, but I really didn’t want to lose all the progress. Yesterday, I called a friend to help, sent him some pictures, and when he went to that location, he got banned as well. Does that count as cheating?

Because I was planning to transfer everything to him until we could resolve the situation.

[willow vortex]

@raven mist On US MAIN there is a duo blantantly cheating and we have reported them and doesnt seem to be any admins on

[raven mist]

If you got banned for playing with a cheater and give someone the codes to a base with cheaterloot they do have a chance of getting banned too yes

[raven mist]

Can you make one on our website?

[willow vortex]

my trio has reported them several times, theres just no active admins right now looking at the tickets or somthing they are repeatedly killing everyone in this area. It could not be more obvious, quad headshots through trees, etc..

[raven mist]

Make a ticket in our website so you will get a custom reply as i have no idea who you are referring too rn

In the ticket 😅

[keen sundial]

So, I want clarity on who among our members is considered a cheater because the entire team receives the same message.

[raven mist]

!steamid

[glass olive]

Hey, @keen sundial

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[keen sundial]

76561198061618426

[long wren]

I think one person is lying

[raven mist]

Their name is “bumbum” or “.”

[keen sundial]

Could you explain the reasoning behind this? Or perhaps message me directly? The whole team wants to know.

[raven mist]

Because they got caught cheating? 😅

[surreal raft]

hi

any admins want to help a chump like me out

[steady grail]

Hi, Shenzyyy has been waiting for my ticket for 3 days. Appeal #f8d573

[long wren]

only banning admin can reply

[long wren]

Hello what issue are you having?

[surreal raft]

ive been talking in the ticket on the website

but nobody wants to respond i think

[long wren]

tickets are processed in the order they are received

please for wait

[surreal raft]

what does this mean

and are u crazy btw??

can u please just respond to my ticket???

i really want to play

im new to the game

[long wren]

you mean appeals?

[surreal raft]

Yess

[long wren]

appeals take 1-3 bussines days

[surreal raft]

why not todays?

ive already made the ticket

[long wren]

I thought you were talking about tickets

[long wren]

They might check it out today at the earliest

[keen sundial]

Well, we will wait for a full response to the support ticket. The entire team, including the mentioned member, has already submitted their tickets. However, we would appreciate a more detailed and specific response.

[exotic zephyr]

Ticket #0e4cbc

please help

[reef magnet]

PLEASE ADMINS HELP Ticket #0e4cbc

ANOTHER ONE

FIRST TIME ON SEVER 30 MINS AGO AFTER YOUS BANNED LAST ACC

[exotic zephyr]

had my bolt the last rage cheater got away with

then blows into our farm after just joining the server for the first time

funny that ahaha

[long wren]

😅

[reef magnet]

got a clip just then

literally rage hacking

time frame it n stay on death screen

[reef magnet]

can i literally live stream his last two kills

too prove hes cheating

Ticket #5f79a2

[long wren]

I think someone called a hitman and ordered him to bully you guys 😅

[exotic zephyr]

we been stomping the snow a little bit too hard

[reef magnet]

hacking or ?

[exotic zephyr]

yes

yea we found the 2 m249 we lost to him too

incredible

[novel marten]

!vip

[glass olive]

Hey, @novel marten

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[reef magnet]

THANKYOU ❤️

[exotic zephyr]

thanku admins

[novel marten]

how do i cancel my vip membership for wipes

[reef magnet]

Rough start of wipe with slow reactions but must say yous have been on point last couple days

[exotic zephyr]

another one just came back

please god ahahahhaha

[long wren]

!cancel

[reef magnet]

any active admin on for a quick chat

[glass olive]

Hey, @novel marten

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[thorny dune]

You can do this by logging back into our website and going to your account page https://donate.rustoria.co/account.php here

[novel marten]

thanks

[thorny dune]

Hey there, what's up?

[exotic zephyr]

Ticket #efef0c

[reef magnet]

we have a clip of our leader talking/ baiting the cheater yous just banned and he got asscoation with him when yous banned him cause must of been in base or on auth

[exotic zephyr]

pls admins 🙏

we were in the middle of raiding the cheater and our leader got banned

[thorny dune]

I'm happy to discuss this with them, they should check their appeal for a message

[reef magnet]

easy thankyou

[reef lynx]

yo yo

I checked my appeal, said to come here

[long wren]

who said come to discord?

[thorny dune]

All sorted

[long wren]

Yes sir

[fossil viper]

please help me, they were banned for hacking reasons, there are no bans anywhere else except rustotii, please consider my text since the tickets are just closed to me https://steamcommunity.com/profiles/76561198811653099/

[long wren]

did you make appeal?

[fossil viper]

I wrote an appeal many times, where I was refused without explanation and in the end they simply closed access to the appeal

[long wren]

https://rustoria.co/support The reason why the appeal was closed was because you got an answer

can you check again?

[fossil viper]

Hey there, unfortunately your appeal was denied and that decision is final. You are no longer welcome to play on Rustoria servers. We wish you the best of luck elsewhere. This is the answer to the third ticket, after which I could no longer write them.

[long wren]

Your appeal has literally been dis

[fossil viper]

Well, the system banned me for nothing, and I don't have any bans anywhere else.

[fossil viper]

We can go to private messages for convenience or to contact the admin.

[exotic zephyr]

there are bradley shells exploding in the air on the other side of the map from launch

what going on with this server ahahaha

[thorny dune]

Which server is this so I can take a look?

[exotic zephyr]

US medium

~X22

[long wren]

Yes, you can contact admin, but the result doesn't change

[exotic zephyr]

any idea what it is?

it has been going for like an hour now very annoying

[craggy storm]

can an admin help with a cheater?

[thorny dune]

Should now be fixed

[thorny dune]

You can submit an f7 report or use our website https://rustoria.co/support and we'll take a look as soon as possible

[craggy storm]

[exotic zephyr]

thank you

[full bear]

disconnect hacking
how to go on server

[long wren]

!APPEAL

[glass olive]

Hey, @full bear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silent sentinel]

Good afternoon, tell me, please, I was banned for playing with a cheater (neighbor), I didn't know he was a cheater, can you help with this issue? Does not allow you to file an appeal on the website

https://steamcommunity.com/id/fgdgsgjsjgsikghsiog/

[gleaming compass]

Some people cant even log into the website

Better off appealing through the discord

[final adder]

how long does it take for people to respond to tickets

still no reponse for my ticket

[long wren]

appeals take 1-3 bussines days

[craggy shuttle]

we pay money on vip so ticket rew should be much faster, we need answers. who was cheating and how. 19 days was all good till we hit a jack pot raid.

[long wren]

did you make appeal?

[craggy shuttle]

yes

[long wren]

tickets will be processed in the order they were received, so we do not plan on creating ticket benefits for VIPs.

You were not a ticket, you were an appeal 😅

[craggy shuttle]

this is nerw wracking. it not nice to be associated with a hacker

[raven mist]

You pay VIP for queue skip, not for tickets to be faster

You're free to send me your steamid so i can let you know who was the cheater

[craggy shuttle]

yes please 76561198341278343

[dense escarp]

yo can i unbanned before the monday wipe i am banned until 8pm and im just trying to play the legit wipe

[ocean fulcrum]

Have you created an appeal?

[dense escarp]

i did the day i got banned last monday, but it got denied. I am just trying to see if i can get a couple hours lifted off

[craggy shuttle]

76561198341278343

[raven mist]

You were banned for playing with "BumBum"/"."

[prisma cave]

I would like to speak with support

[long wren]

hello what do you need help?

[old elm]

hello when wipe of eu mondays ? ( hours) thx

[long wren]

in 2hours

[old elm]

16:00?

[long wren]

idk but ye

in 2 hours

[old elm]

okok, thanks you bro

[kind pine]

need help

[long wren]

Hello what do you need help!

[kind pine]

Hi Can u check my friend’s ban?

Cause he can’t join server and submit appeal

76561199381730405

[long wren]

appeals can be made through the website. dont need discord server 😄
https://rustoria.co/support

[lament dome]

who can check tickets?

[barren elbow]

how long does it take for appeal?

[ocean fulcrum]

Usually 1-3 business days

[pale lark]

I was inexplicably banned. I was banned before entering the game

[glad narwhal]

When is mondays going to wipe?

[long wren]

admins

[long wren]

EU US?

[glad narwhal]

Eu

[muted kiln]

Hello, there is a guy whos name is FaQ i want to ask him in chat and i got muted for 12 hours lol

[long wren]

in 27min

[tardy chasm]

i bought eu mondays vip can i see the map for the wipe?

[long wren]

https://rustmaps.com/map/5e1fe7b189f94c22942f8392cc5cc06a

[tardy chasm]

cheers

[long wren]

!appeal

[glass olive]

Hey, @muted kiln

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[high plaza]

We bought 5 days of VIP but it has not been processed yet. Will it be processed when the server closes?

[finite kayak]

.

[hybrid void]

DIDENT RECIVE MY VIP

ADMIN

[faint breach]

WHY ERROR/ no ipV6 support yet?

fast admin u blind my wipe!

[runic marlin]

Make a ticket in #payment-support please

[runic marlin]

Hello, are you still having issues?

[runic marlin]

Could you elaborate please

[static meadow]

how can i buy vip for sıngle wipe

[runic marlin]

!donate

[glass olive]

Hey, @static meadow

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[runic marlin]

See if the package is available for the server of your choice

[static meadow]

ty

[warm goblet]

do people look at tickets ?

[runic marlin]

Admins do

[chilly marlin]

.

[static meadow]

hello can i buy vip as a gift to a steam account

@runic marlin

[glad path]

why us long dont work?

[runic marlin]

Yes

You can gift to a steam accounts steamid64

!steamid @static meadow

[glass olive]

Hey, @static meadow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[runic marlin]

Send that link to whoever you’re gifting and tell them to login and copy the steamid and send it to you

[static meadow]

he cant logın right now i just want pay vip and i can share his profile is that possible

[modest blade]

!report

[glass olive]

Hey, @normal widget

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[granite oriole]

help

[normal widget]

help

[granite oriole]

help pls

[modest blade]

With?

Make a report.

[granite oriole]

report

[glass olive]

Hey, @granite oriole

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[modest blade]

!report

[normal widget]

!report

[glass olive]

Hey, @normal widget

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[granite oriole]

I made a report

[modest blade]

Thats good, our admins need time to handle that report.

[granite oriole]

pls

[normal widget]

fuck me

[granite oriole]

look, I'm begging you

[normal widget]

3 headshot

on oilrig

[modest blade]

I understand, but there is not much we can do from here.
Please have patient.

[normal widget]

ok

thx anyways

[runic marlin]

Send me his profile

[granite oriole]

they will take away the copter from us

[static meadow]

from private chat

[granite oriole]

ban pls

[static meadow]

https://steamcommunity.com/id/csss121/

[glad path]

<@&274971100184576010> why us long dont work

[granite oriole]

@runic marlin

[runic marlin]

As 3ddy said, please be patient we’ll get to your report asap

[granite oriole]

help us

what are you like a robot

talk normally

?

@runic marlin

[runic marlin]

What? 😂

[granite oriole]

what you can't check the players right away

who threw 3+ reports

[runic marlin]

Me personally, no. I just got home from work and got some stuff to do. However, another admin will have a look at your report as soon as possible

[granite oriole]

who do you work for

[runic marlin]

That’s not really any of your business

[granite oriole]

Why

[normal widget]

calm vadim

[late sage]

hello! , may you please check appeal #052f71

[granite oriole]

if you don't have time what are you doing as an admin?

@runic marlin

[runic marlin]

Just because I don’t have time right this moment doesn’t mean I never have, please move to #general and leave this chat for players that actually need help.

[dark flume]

<@&274971100184576010> can someone check my ticket #86c69f thanks ❤️

[ionic mango]

Would love some help on ticket #1330920680266403901

[true lily]

Is the rust app working in br main??

[ionic mango]

is the support team even active rn?

Bought VIP and still cant get in, but no help to find

[thorny dune]

There is a limited amount of people that are able to deal with these types of requests in order to safeguard your information but someone from the payment support team will take a look and reply as soon as possible

[dusty saddle]

#payment-support make sure to open a ticket here in relation to BERCH's msg

[vital rapids]

can i report people inside of this discord server here or not?

[long wren]

not

inside is not against the rules

[vital rapids]

not a person who is in this discord server i meant like im talking discord harrassing for no reason nothing to do with rust 😭

[north crest]

you can report them to discord

[rocky dagger]

hey admins idk if this guy has cheated yet or not but he's gonna play toria mondays today, i asked him for his steam account and its bought as all hell, flag him or something, almost assured he's a cheater

https://steamcommunity.com/profiles/76561199019819394

https://www.battlemetrics.com/players/1181939505, has 10 real hours, 3 days ago was online on us main for 2 hours, was probably cheating then

[glass olive]

Hey, @rocky dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dry garden]

ive just been timed out from eu mondays and after reconnecting ive been put into the queue even though i reconnected within 30 seconds. shouldn't I get priority for at least 5 minutes?

[pulsar frigate]

I seem to have been banned by mistake. How should I appeal?

!appeal

[glass olive]

Hey, @pulsar frigate

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Send them a DM please 🙂

[safe summit]

will do

@raven mist his DMs are closed and not accepting and friend requests

[rocky dagger]

@raven mist can you assist me with something? i'm not in game at the moment to do an f7 but you guys have a cheater, or at very least a person with a very very suspicious account, on rustoria us mondays right now

he tried to join my team last night, i noticed his account was super suspicious, he claimed it was legit, its very clearly not

[raven mist]

Can you make a #payment-support ticket? You'll be able to contact them this way

[north crest]

#support message

[rocky dagger]

like i said, im not ingame at the moment

[raven mist]

Read it fully

😄

[north crest]

Its not only ingame report system lmfao

[rocky dagger]

ohhhh ok

to be fair that first message should be more descriptive lol

at first glance it looks like "we don't do tickets anymore only F7"

[north crest]

"You can still contact us via the support website as normal." First paragraph

[rocky dagger]

new problem is i can't log into rustoria website cause im community banned on steam lol

whatever i'll just load into mondays and report him like that

[shy briar]

WTF

[rocky dagger]

y'all should have a ticket system in the discord, be pretty cool

prob more clean than a general support channel idk

[true lily]

Is the rust app working in br main?

[rocky dagger]

i can't find him in the f7 list

do you guys want a cheater banned or not lol XD

[summer hearth]

hey i cannot find the us long server anymore?

and it still had a week and half or so till wipe

[north crest]

in f1 type report <steamID>

[rocky dagger]

ok will try

[north crest]

its will pop up the f7 with their account

[rocky dagger]

does not work

i know he's online on us mondays right now though

i have his battlemetrics and steam profile

https://steamcommunity.com/profiles/76561199019819394

https://www.battlemetrics.com/players/1181939505

5k hours on the account, 10 real hours on rust

100% cheater account

[north crest]

player.report <SteamID>

[rocky dagger]

doesnt work

tried client.report as well

[north crest]

hmm

Well, always works for me

[rocky dagger]

maybe too new on rust

idk

[north crest]

Id suggest stop calling them out here though, can hinder the admins investigation

[rocky dagger]

not sure how else to call them out, i cannot make a ticket in game, f7 on rust, or log into site

alternative is to do nothing and expect someone else to catch them after the cheater has done damage to the integrity of the server

please help admins

[north crest]

I mean, calling them out is not helping admins.

[rocky dagger]

who are you exactly? you're not helping, so stfu

if i want the opinion of some loser i'll let you know, till then, pipe tf down?

[north crest]

Retired admin.

[rocky dagger]

then you should care more bout getting a cheater banned lol

explain to me how im supposed to report this guy

without f7, site, or ingame ticket

[north crest]

Ask a teammate to use the website maybe?

[rocky dagger]

dont have any teamamtes online rn

can u go make a ticket on my behalf?

u have all the info i h ave

[summer hearth]

@north crest why are some rustoria servers not showing atm

[north crest]

Do you mean in the Rust list?

[summer hearth]

yes mainly the us long server

[north crest]

That happens to me sometimes, try f1 connect. one sec

connect long.rustoria.us:28010

Type this in f1 ^

[summer hearth]

ok ill try it

[rocky dagger]

@north crest ?

[fierce stump]

any adimn can help me please?

admin

[grim fable]

Failed to initialize graphics.
Make sure you have DirectX 11 installed, have up to date
drivers for your graphics card and have not disabled
3D acceleration in display settings.
InitializeEngineGraphics failed

[rocky dagger]

nah they're not much help here altaraz, wont even ban a cheater

[grim fable]

why does my rust keep saying this

[rocky dagger]

@north crest just likes to yap instead of solving problems

rest of em dont read this channel i dont think lol

[north crest]

I would try and check your Graphics drivers, make sure they are all up to date. Looks like that might be the issue.

[grim fable]

already tried

[hoary verge]

yo i just got randomly disconnected now i have to wait in queue is there anything they can do? do i have to wait another 3 hours

[north crest]

Try verifying your game files in steam.

[grim fable]

didnt work

[hoary verge]

empress can you assist bro

[north crest]

The only other things I would try is restarting computer, and at last resport, re install rust. Thats all I could think 😦

[north crest]

There is no queue protect

[hoary verge]

aight thanks

[mighty tide]

can i get support please

[rocky dagger]

@north crest bitch

yap yap yappin to not solve the problem

then you pitch a suggestion but wont do it yourself

[raven mist]

Move to #general @rocky dagger

[rocky dagger]

now ignoring me

[raven mist]

Not the place

[smoky cape]

She's not staff if youre implying she do something do resolve a situation

[rocky dagger]

i am trying to get a cheater banned bro

but no one is helping me

[raven mist]

Make a ticket

[rocky dagger]

i cant log into the website

[raven mist]

F7

[mighty tide]

can i get help please im in the voice room

[rocky dagger]

he doesnt show up on there

but he's online on us monday son battlemetrics

[runic marlin]

F1 reportplayer <steamid>

[rocky dagger]

tried that, didnt work

[raven mist]

Send me the profile in dms

[rocky dagger]

i swear this guy is cheating tho, he's got 5k hours but only 10 real ones

[raven mist]

since you're so nice

[rocky dagger]

sent

no you'll see man he's cheating for sure

[quaint echo]

I hate cheaters very much

The cheater deceived me into joining his team, resulting in my permanent suspension

[ivory perch]

Try !appeal

[mighty tide]

can someone help me

[ivory perch]

!appeal

[glass olive]

Hey, @quaint echo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory perch]

Can try

[mighty tide]

im in tthe waiting room

[ivory perch]

Can't do voice sorry

[mighty tide]

i will msg you

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[ivory perch]

Ok just letting you know that I'm not the admin and do not handle anything else than general help such as helping report or appeal

[mighty tide]

ah ok i think i need a admin

i purchased vip for the wrong server

can a admin help me

[quaint echo]

I didn't know at the time that it was my permanent ban, and I wasted my appeal. I just asked how long I was banned without explaining my situation, so I won't be able to compete in Rustoria in the future. I hate cheaters extremely

[mighty tide]

@raven mist

[raven mist]

Make a #payment-support ticket please

[mighty tide]

done

[spring abyss]

Can the admin who banned me please react to my ticket it has been 18 hours i want to plag wipe

[shy remnant]

Appeals are between 1-3 business days for a response, please be patient until they become available

[mighty tide]

can someone please respond tto my ticket

@raven mist

[ocean void]

did you make a ticket with #payment-support

[mighty tide]

yes

[ocean void]

perfect, there are a limited amount of people who can handle payment tickets due to security reasons. One of them will take a look and reach out as soon as one is available!

[stoic sapphire]

When does Monday server wipe

[halcyon cairn]

i sneaked to an ak guy i shoot him really low and he just fly away like cheating is allowed

i got his id i think

from combatlog

[stark sparrow]

@raven mist i cant play its saying i been banned 8 months ago u just got a acount

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[jagged anchor]

how the decay act more fast? keeping the cupboard within materials or destroying the cupboard?

[grizzled carbon]

some admin that can go in and remove my mute ? have submitted a mute appeal. I was afk for over 2 hours and came back and have a mute and there is no reason provided to the mute. im so confused how can u get a mute when you are afk. did a mod fuck up and muted me by misstake or what? since i was afk meaning i could not have been muted by the automatic system, meaning some mod must have given me a mute when i was already afk.

[hexed nimbus]

Tell your hamster to stay off your keyboard

[grizzled carbon]

think it must been casper the friendly ghost then, i have no pets o.o

[tough patio]

when wipe US mondays ?

[sharp dock]

it keeps saying ive been disconnected for hacking but im not

[cobalt minnow]

can someone look at appeal #3349b7 please

[normal orbit]

#server-info

[spring abyss]

Is it posible that i can speak to a admin about my ban, and let hem see the video fotage?

[normal orbit]

The only way to get unbanned is to make an appeal I'm afraid.

!appeak

!appeal

[glass olive]

Hey, @normal orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

!appeal

[glass olive]

Hey, @sharp dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modest blade]

Be patient, nobody is gonna look at it by rushing it up in here.

[grizzled carbon]

then how about when u have been wrongfully given a mute ? a mod must have given me a mute and never stated a reason behind it ._. power abuse and i get to suffer from it since its 1-3 business days ? doesn't seem fair to me.

[vestal rock]

i was loading in then it said connection failed then put me all the way to 600 in q

assssss server hosts i stg

[hexed nimbus]

Lol you ain’t even on the server yet. It’s a connection issue mate even the slightest connection dip could cause this to happen

[vestal rock]

still ass server hosts with all the lag and crashes that happen with rollbacks or resets every start of the wipe

[hexed nimbus]

And that’s the great unity engine at its finest

[vestal rock]

nah its the ass server hosts

[timid hollow]

https://gyazo.com/74194b5e3973e5f541426d1dcd5918ac

[vestal rock]

this the only server ive ever played that crashes every wipe

[timid hollow]

US mondays 14k ping

[hexed nimbus]

And that’s why FP posted about the memory leaks causing this

[vestal rock]

ive only had this issue with this server

[hexed nimbus]

Enjoy the q mate #general

[vestal rock]

zzzzz

[timid hollow]

I only play 2 serversm US main and US mondays and this problem is every week

[woven compass]

where can i report cheaters?

[vestal rock]

i play multiple servers but ive only had it happen with this server every wipe

[woven compass]

so staff can ban them

[timid hollow]

Please get different server hosting? It's clearly a hosting issue

[runic grail]

LAG

[vestal rock]

they wont

even with all the people who pay for VIP and shi

[timid hollow]

Too busy counting VIP money

[vestal rock]

ong

[modest girder]

rustoria mondays makes me wanna kms

[lime fossil]

yo admins my friend got kicked out of que

and i just got timed out

[timid hollow]

They just need to spend good money on a server host

Not some Fiverr shit

[lime fossil]

it keeps saying connection fail

[dull bobcat]

i cant load into mondays its says connection failed

[runic grail]

yalls server is so shit

[brazen harbor]

why tha heck can someone fly around and still dont get banned they must be sleeping or dont care at all

[runic grail]

i got kicked im in queue now and i had crossy 40 cloth

[modest girder]

<@&274971100184576010> do something instead of jerking off

[lime fossil]

fr

[timid hollow]

ong

[runic grail]

yalls server is trash

[tender nacelle]

whats up with mondays?

[timid hollow]

Same thing every week

[lime fossil]

i just got kicked loading in

i got timed out

[tender nacelle]

I'm running around with the tree models as the far away ones lol

[runic grail]

i got kicked for time out pls do something i lost horse 40 cloth and crossy

[timid hollow]

I just see that

[runic grail]

shitty fucking server

[timid hollow]

]the tree texture are fucked

[quasi blade]

Woke up, do 2 steps got kicked

[timid hollow]

bushes too, 2d pancake trees

[tender nacelle]

i think they're the textures for the far away trees

[runic grail]

do you not get advantage in queue if you get kicked anymore?

[tender nacelle]

like the game thinks we're on the beach still

[lime fossil]

@stiff widget yo bro get me in i got kicked

[runic grail]

<@&274971100184576010> shitty

[timid hollow]

im on 13220 ping

[tender nacelle]

ohj shit its back

[lime fossil]

like my whole team got kicked loading in

[timid hollow]

Im on my 4th old fashioned gonna pour a 5th

Hope lags fixed

[lime fossil]

bro

[thorny ivy]

Why can’t I wake up

[tough nymph]

hey why does it just say conenction attempt failed

[small yoke]

MONDAYS

[hexed nimbus]

Admins are aware just be patient

[timid hollow]

https://gyazo.com/74194b5e3973e5f541426d1dcd5918ac

[thorny ivy]

I can’t wake up

[tough nymph]

i bought vip and cant even connect

cmon guys

[feral tartan]

i want a refund please

[jolly zealot]

lagtoria

[feral tartan]

how do i go wtih doing that

[lime fossil]

alr but are they gonna put me back in server after timing me out

[timid hollow]

I just ran to power plant

[daring elm]

WE TRAPPED A CHEATER INSSIDE BASE

[timid hollow]

No hemp spawned no barrels

[jolly zealot]

REWIPE COPYYYYYY

[hexed nimbus]

#payment-support

[daring elm]

I AHVE 6.5 K HOUR

[timid hollow]

trees are 2d pancakes

[undone atlas]

Ive gotten timed out and put in a queue why am i queued? Rustoria US mondays

[timid hollow]

Servers is taking a shit

[daring elm]

ITS FOR SSURE

RUSTORIA EU MONDAYS

WE TRAPPED A CHEATER INSSIDE BASE

[hexed nimbus]

The are aware just be patient

[daring elm]

r17

r17

[jolly zealot]

<@&274971100184576010>

[lime fossil]

yo admin ive been kick when doing prefabs pls help me skip que

[lyric basalt]

@jolly zealot

@jolly zealot

[shy remnant]

@jolly zealot

[lyric basalt]

@jolly zealot

[shy remnant]

@jolly zealot

[dull bobcat]

@jolly zealot

[pale ravine]

bro the lag so bad it just kicked me out of monday and requed me aint no way

[dull bobcat]

@jolly zealot

[eternal terrace]

@jolly zealot

[tough nymph]

anyone else gettin connection attempt failed

[shy remnant]

!report

[glass olive]

Hey, @daring elm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dull bobcat]

@jolly zealot

[grim fable]

server going to rewipe?

[oak vessel]

Hello, I have an error when requesting an appeal on the web @shy remnant

[jolly zealot]

@jolly zealot

[tough nymph]

piwxel u think this is on my end or ur end

[daring elm]

u guys sjust banned him ty

[pale ravine]

monday lag is terrible i was at airfield and respawned me on beach and then kicked for me player tick since lag so bad im in 300 player que again ur kidding...

[runic grail]

is server rewiping?

[lime fossil]

admins can u get me in i got timed out

[thorny ivy]

it kicked me now i have to wait in 300 player q

[proper laurel]

Just wondering when we'll receive an update on Monday wipe?

[jolly zealot]

rewipe

[dull bobcat]

@jolly zealot

[lime fossil]

when loading into the game

[graceful prawn]

REWIPE

[jolly zealot]

REWIPE

[runic grail]

REWIPE

[lime fossil]

rewiped

[dull bobcat]

REWIPE

[eternal terrace]

@jolly zealot

[pale ravine]

kicked me too...

[thorny ivy]

REWIPE

[oak vessel]

It won't let me appeal a wrongful ban request. The ban was 18 months ago and they told me that I would appeal 180 days after the ban. <@&274971100184576010>

[runic grail]

REWIPE

[lime fossil]

rewip

[dull bobcat]

REWIPE

[pale ravine]

reqipe

[runic grail]

REWIPE

[grim fable]

rewipe

[lime fossil]

rewipe

[dull bobcat]

REWIPE

[pale ravine]

rewipe monday

[thorny ivy]

REWIPE

[modest girder]

stfu loser ass mf

[lime fossil]

oh nah

[oak vessel]

The problem is that it doesn't allow re-appeal.

[runic grail]

REWIPE

[tough nymph]

honestly i feel like they need to cap the player base at 600 and limit the vip sales instead of being greedy

[pale ravine]

reqipe

[lime fossil]

u wont get me in cus u kicked me

get me in

[pale ravine]

rewipe

[runic grail]

REWIPE

[rugged sandal]

how about use the vip sales to get a better sderver

[runic grail]

<@&274971100184576010> REWIPE

[tough fjord]

this

[hexed nimbus]

Guys just stop acting like 10y olds the are aware just wait till it’s fixed and keep this channel for support questions so others can get helped #general is locked for a reason

[thin plover]

We locked general for this exact reason

[pale ravine]

fr server so fucking bad probs gone be my last rustoria wipe till they figure their shit out

[tough nymph]

i bought vip and it says connection attempt failed like i cant even load in

[thorny ivy]

Is their q protection?

[tough nymph]

cmon guys !

[hollow tide]

fix us mondays wtf is this i pay for this

[autumn vector]

Mighty Mike youre a bitch

[tough fjord]

theyre fixing the server so u cant load in just wait u have vip

the server isnt working rn anyway

[grim fable]

dont think so

[tough nymph]

but my team needs me