#support
1 messages · Page 660 of 1
Hello I’d like to know how to buy VIP <@&874995535881326632> <@&274971100184576010>
How do I know which server I’m in?
It says main when I join and I’m in the us so I’m guessing us main?
Are you in the game? Using ESC, you can view the current server name
Alr cool
Is this same for console?
Can I buy vip on console?
PS5 or PS4?
we dont have console server
Weird there’s a rustoria on console 😮
is exitlag allowed?
hi admin
we have received a VIP for 1 account 2 times, 1 VIP this month, 2. Is the VIP happening for the next month ?
maybe
where can i whitelist?
im using exitlag too
Its fine to use
what even is that ?
??
Yeah thats just someone using our name
please check the expiration date through the website
Will there be a significant improvement
um....
can I send a screenshot?
got banned playing with hacker by an accident check pls 76561198379572309 76561198122351242 (I don't know who got banned. I don't know this person) <@&274971100184576010>
!appeal
Hey, @modest spoke
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
do i still need to get whitelisted?
and dont tag admin please
we dont have whitelist
mb mb sorry. thanks for the answer
would you mind checking the friend request, please?
no
This is just a suggestion
You can try using another Steam account. In the appeal interface, there is a "create a ticket not reporting a player in specific" option on the far right. Click on it and select the server you want to appeal to. Then click on the "Other" option and write in detail the account you want to appeal to, as well as the reason why you did not submit the ticket using the banned account. If your ban is incorrect, the administrator will review and reply. Based on the current ticket processing process, you need to provide the ticket to the administrator for review. I think this may not be the quickest way to solve the problem, but it is currently the only method I can think of using another account to submit tickets to your banned account. You can give it a try. Compared to being unable to log in to the website, it seems worth it
how to i appeal a ban
!appeal
Hey, @wintry quarry
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
"1-3 business days" rly WTF ?
@tepid wharfIf the red ban is permanent, in order for you to be able to purchase VIP and participate in activities organized by Rustoria in the future, I think you should switch to a different Steam account.
that is the issue
i have made an appeal by making a question for a server like you asked me to now
thank you
You need to be responsible for your account. If you cannot lift the red ban on your account, you should consider changing your Steam, which can avoid many unnecessary troubles in the future.
Any rustoria us main admin on?
ok so how can i appeal my ban on my main account for rust
@tepid wharf
This is the method I can think of for my current position. If the administrator has other requirements, they shall prevail. Of course, if your ban is correct, you need to wait for the ban to end. You can try logging back into the server and there will be an end time for the ban.
ive logged off but if an admin wants to look at ticket #bbf517 theres a blatant cheater on us mondays , pretty blatant probs gonna ruin some peoples nights
so getting muted by the automatic bot system in the chat, by writing a normal word in swedish in chat, and that for some reason is a bad word. even tho its not even remotely near any kind of bad word or slurs. and have to wait "1-3 business days" for an 6hour mute. i just want to be able to write again like come the fuck on ....
"1-3 business days" is an average, not an exact timeframe. It looks like your appeal is already answered, and you have been unmuted. This can happen sometimes, but all you need to do is make an appeal and write in here to let us know. If an admin is around, you will be helped.
Love that admins don’t ban cheaters
More than three days on a sever
Made tickets and everything
Do your job please
He’s hard cheating
Any admins available to look at a cheater quickly because i cant even leave my base
dogshit admins
dudes blatantly cheating and hes still not banned
submitted tickets and everything
everyone knows hes cheating too
zdulvcmo got banned🙏
on eu main 2 people are blocking resource exchange and occupying it, theyve been here for hours and they arent actually buying anything off of the vending machine, anything yall can do or naw
a tip is to record and send in video as evidence going to be easier to prove it that way xd.
i cant join rustoria server i havnt played for a few years
it sais : chargebacks
what happend here
?
You will need to DM @balmy cypress to resolve this.
You can also create a #payment-support ticket if you’d like.
sorry bout ping but anything yall can do about what i said above
vpn ban
!appeal
Hey, @hybrid root
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what to do if there is endless prefab preparation when loading servers, everything works on vanilla servers
can someone look at my ticket
hi rustoria admins i appeal yesterday and no one answer my ticket yet please help me i want to play the force wipe tommorow and i cant because its says that i am banned,Appeal #c35fea
!ticket
Hey, @lost dawn
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
vpn ban
!appeal
Hey, @cinder zealot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@steel matrix
<@&274971100184576010> Plz check Appeal #8c0eb5
only banning admin can reply and Isn't your ban 7 days?
I was kicked off the server and invited to this server in discord. Tell me what to do?
ban for what? I haven't logged into rustoria's servers at all in the last week.
it has been five days since i filed my appeal
you were banned from what?
yes but im confuzed bc i never played that server
when did you make appeal?
I do not know, I did not do anything, I can not even imagine what I could be banned for.
reason hacking or come to discord -XX
vpn ban
this is the first time in a long time that I have been trying to log into the rustoria servers and everything is the same as before
i mean when you make appeal
Please tell me what to do. I want to play with my friends.
come to discord - Luke right?
yes
or just got hacking banned
how do I get unblocked then?
bro where can i submit an appeal as well?
can you try connect rustoria server?
!appeal
Hey, @hybrid root
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @hybrid root
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I tried to reconnect, but after logging into the server, I immediately get a kick.
!appealcn
您好, @hybrid root
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
ss
中国人吗兄弟
huh?
I never played us low pop yet im banned from that server
i need your kick msg
there's no point in appealing here. Please make additional appeals through the website
and where can I get it?
i did almost 3 days agoe
after the kick it says come to discord luke
you're not 3 days old yet
@balmy cypress send a dm him with steam64id
well i guess all i can do is hope i get unbanned before 3 pm
I don't really understand how to do this.
send him your steam account
!steamid
Hey, @buoyant wigeon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199173026617
@long wrenDid I do everything right? When can I play?
It depends on Luke's reply
send a dm Luke
ok
and please wait for him to answer
ok, how long will you have to wait?
So I got banned for “hacking” literally today when I was loading in just to get missing bps on main and I’m trying to see if there is anyway to speed up the appeal process like paying or something cause I know I wasn’t cheating so ima just get unbanned but I read that it takes 1-3 days and I’m trying to play wipe tmr
there is no way to expedite the appeal process
I don't know when he'll answer
Is he in charge here?
on eu main 2 people are blocking resource exchange and occupying it, theyve been here for hours and they arent actually buying anything off of the vending machine, anything yall can do or naw
um.... maybe
This guy is very busy apparently
<@&274971100184576010> any admin on?
my friends have been waiting for me for an hour and a half and they all ask me to come in as soon as possible to play with the whole team, but I'm just being kicked off the server
ppl say these guys on horses block vending like 10h+ can u do something about it?
no
rustoria eu main
no need to tag us for that
fr get these mfers outta here
it is not, they are simply blocking the use of machines, they aren't abusing any glitches
<@&274971100184576010>
ok can you stop with the tags
how hard is it to tp the mfer off of the vending machine
so start do someting
we won't do anything
time out this guy ffs
they are playing the game, this is an official vanilla server
this guy is afk wdym
"this is an official vanilla server"
i mean if people can do that why cant we wall off outpost
what if there was a zerg doing it to every vending machine, would u not do something then? no difference
why luke does it only solve all these problems with the ban, I'm not the only one, but there are thousands of players
@fossil igloo @balmy cypress how this guy on horse is playing game if he is afk and block vending ( ppl say they do it 10h)?

.
if its a vanilla server why cant i wall off outpost
stfu
alright, have a good evening
I was banned, but I'm not a hacker
!appeal
Hey, @cosmic stream
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
luke will respond as soon as he is available, thank you for your patience
ok
whoa
Please wake me up, I can't wait that long.
@autumn stirrup maybe hoppel and luke will answer the same as jenx
is long down?
why do I have to wait so long for the server to unblock me when I haven't done anything?
wtf us long dont work?
о ты русский
да аче
да смысле забанили ни за что
How long will us long not work?
и щас ждать разбана
какой серв и ник
Hey, @drowsy plank
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
support website жми
жди
и жду его ответа
ну а сколько можно ждать
тимейты играют
а я еще и билдер в команде
без меня не могут норм построится
<@&274971100184576010> please check my Appeal #8c0eb5
скоро еу медиум подрубят?
appeals take 1-3 bussines days and you dont need admin tag 😄
shitty ass server. Throw my backpack with full ak metal kit in my bedroom and server crashes and its despawned? ya im charge backing vip
@long wren I know that the appeal is considered within 1-3 days, but sometimes it helped. And in my case, the cheater was banned by the EAC system who raided us at the beginning of the wipe and we flew away together with him, although he was an enemy for us.
He may have authorized someone from our green team to enter his tc or entered one of our tc without a lock.
wtf long server offline..
looking into it
thx
when can I log in to us long approximately bro?(
rustoria admins are pathetic lol
US Long is up again
https://steamcommunity.com/profiles/76561199474096899/ cheater rusto sea main
Hello, dear Rustoria EU (main server) administration,
I would like to report an issue on the server. A player is using the store while sitting on a horse, preventing others from making purchases for the past 3 hours. This disrupts the gameplay experience and inconveniences other players.
Please address this situation and take appropriate action.
Thank you in advance for your attention and assistance!
Best regards, TARIK
Hello bro, i have a question. Server 2x vanilla EU. Wipe 2 times of week? Monday and Thursday???
thx
EU MAIN a man stands near a vending machine on a horse and interferes with the sale of resources
!ticketcn
!appealcn
您好, @hybrid root
如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal
如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。
当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。
Hello, dear Rustoria EU (main server) administration,
I would like to report an issue on the server. A player is using the store while sitting on a horse, preventing others from making purchases for the past 3 hours. This disrupts the gameplay experience and inconveniences other players.
Please address this situation and take appropriate action.
Thank you in advance for your attention and assistance!
Best regards, TARIK
ADMINS a man stands near a vending machine on a horse and interferes with the sale of resources EU MAIN server
we can't do anything about it because it doesn't violate the rules
thx
hello Brother, why hasn't my appeal been successful after five days?
@long wren‘
you made an appeal today 😄
and Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I'm not very good at English, so it's a bit difficult for me to communicate. I already filed an appeal on that website five days ago. Is all I need to do now just wait?
ok
thanks you
oops sorry wait please.
Okay, no problem. I'll wait patiently.
Thank you for helping me.
Your appeal was responded to 4 days ago, you can check back on the website for this.
maybe it helps or not but can yall please quicky look at my ticked Appeal #db1129
ADMIN HELP RUSTORIA US LONG ADMIN RAID MY BRO PLS HELP IM REPORTED HIM
76561199153487539 CHEATER STEAM ID HELP!!
Just wait bro
Be patient 🙏
ok bro
crazy how i get banned for "hacking" and they deny my appeal but dont give any sort of proof i stated on my message on the appeal if they could tell me why i got banned and all he says is "after reviewing your ban in this case your ban will stay" like atleast explain y u decided to ban me for no reason lmao
Rustoria staff doesn't share evidence
its evidence about me lmao and i want a reason tbh like ive bought shit on this server and it randomly decides to ban me for no reason? and cant tell me why they did 😂
You know full well why, so if you want to discuss this my DM's are open.
Can I get help? I’ve been banned from all rustoria servers but it says I got banned on rustoria US main although I’ve never played that server so why was I banned?
!appeal Make an appeal, they’ll be able to help you more there
Hey, @brisk palm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I was banned from one of your servers that I have never joined. Who can explain how this happened?
<@&274971100184576010> ?
@thorny dune
!appeal
Hey, @clever jolt
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please don’t ping admins - make an appeal.
pls voice chanel ?
Ok thanks
come
Same for me
I can not at the moment
Please make an appeal for the time being, maybe another mod or admin can join a call later
So now I can’t play wipe today cuz it made me get banned on all other servers as well
How can I prove that I have never joined this server?
Go on recent servers in rust no?
Explain this in the appeal. If you have never played this server they will be able to see that.
I am unable to provide screenshots in the ban appeal. What should I do?
Just write this in words
Or upload a link to an imgur
That's ridiculous. How can they see something that didn’t happen and issue a ban? I never share my account with anyone.
Unfortunately I dont know. I dont have access to bans so I can’t tell you. Again, if you make an appeal they will be able to help you.
I understand it’s frustrating, but the best thing to do when banned is make an appeal.
If I send you the screenshots, can you take a look at them?
Please create an imgur or something similar and include the link in the ban appeal.
Sending me these screenshots wont help in getting you unbanned.
You should find that your ban appeal has received a response and was approved.
How long does it take for you to respond in the appeal?
Generally 1-3 business days
Alr
tnx
And how can I redo my appeal I want to be more detailed?
tnx ılama
You can add more comments to the appeal
Go to the appeals homepage and select the appeal and you should be able to add more
No worries
Let me know if you need anything else.
Appeal #e261eb
I didn’t expect it to be this fast!
Did they see u didn’t play that server?
Sometimes it can be very fast, especially if its an easy issue 😃
please check i need force wipe
Force wipe was last week
I can’t add anything to the appeal
wipe*
Can you send me a picture in Dms?
Appeals usually take 1-3 business days but it can be faster or slower at times.
We ask for your patience, but rest assured you will receive a response.
No need to add me, can DM directly
Oh because it says cannot send to this user
Odd - ill add you then
I want to appeal for kick hacking
!appeal
Hey, @snow topaz
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @snow topaz
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
it says on the website that there are no bans, but it is being kicked to the server
Have you been banned on a different rustoria server than the one you are trying to connect to?
Or have you made an appeal in the past?
yes
You will be banned from all rustoria servers in that case.
I play without cheats and I'm ready for any checks.
I assume you’ve already made an appeal in the past?
no, but I wanted to go to the site, but the site says that there are no bans
Can you send me a picture in DMs?
hello y need support
whats up?
suddenly I was banned for hacking and I don't understand why if you could help me
steam ID
76561199100370633
I want to solve the problem the sooner I don't want to miss the main wipe
I have fixed this, however please don't try connecting for about 15 minutes as sometimes it can delay the unbanning process.
!report
Hey, @somber portal
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
thank you very nice you and abirto ticket also on the web if you can close it i am using translate i am Spanish
I can’t join the server it says steam auth invalid anybody know why?
for sure
Want to play wipe but I have no idea why it won’t let me
Why rust+ doesnt work?
#ed5247 please
It says that ive been banned on a server that i have never played on befor
how do i appeal
!appeal
Hey, @brisk palm
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
#ed5247 please
It says that ive been banned on a server that i have never played on befor
admins, 2 hours,cheater not banned , im reported him ok
checking
thx sir
Fixed, please try to connect in 15 minutes. If you try connecting before, it can slow down the unbanning process.
Thx alot sir or mam
i wish my ban was that easy to solve 
Hello I need support
lets see 😛
I've actually already been looking into your ticket 🙂
whats up
I was disconnected for hacking and idk what do.
thats like mine dotn worry
i realy appreciate every one who tried to help me out, including Marzy he was realy nice in voice and helpful but sadly my appeal got denied
!ticket
Hey, @somber portal
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
ok
Appeal #e261eb pleeeease checking wipe 37 min
when you make appeal?
Can you guys check the Appeal #447bd5, please? I need it for today's US Wipe
sorry i can't cuz only banning admin can reply
and who's that?
My friend received an association suspension on Monday for playing with a cheater. You don't want to miss the US Main cleanup. If I lend you a secondary account. Would they re-impose the association ban on that account?
8h ago
How cheaters can just run on the server without banning them? Other servers ban these players after the reports fast.
what is the max pop of us small on wipe day?
eu small 2 cheater running on the server right now at least 🤣
ay yo chat
any admin on, why am i banned for hacking 2 months ago on usmain but i never played on it 😭
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
did you make appeal?
sorry i dont know
!steamid
Hey, @keen forge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Resolved
ty papi
Hello what do you need help?
i ask for a network support
Ticket #9b49f4
Please...
hey i have a question, how can i got vip role there if i donated ??
buy Vip
what does VIP do
allow you to join without queue
@long wren I made a network support and no replyes for over 15 hours
trolling not force wipe
when does eu medium wipe?
I don't know because only a few admins can respond
but it didnt wipe today and in the server info its written its going to wipe in 7 days which doesnt make sense in my opinion
yes eu medium wipe is next week
ohh ok so its bi weekly?
If lowpop has a UI limit of 6 then why the hell is there 3-4 zergs on there anyway? more than half of the server pop is these groups, one is 20 deep. Whats the point in having a UI limit when there isnt a TC/turret limit aswell??
ye
Hello. My vip doesn’t work (eu main)
Algun admin del br long
!ticket
Hey, @valid whale
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
cant make ticket
send a DM to @lyric basalt with your steam ID
ok
how to make ticket
ok
i am next for 10 min there is a problem ?
No. Long queues as it just wiped
oi shenzy
Ello
Hola, he pagado el vip, pero sigo teniendo cola.. 😭
!vipissuees
Oye, @worthy stump
Si usted está teniendo problemas con su VIP, como:
- Salto de cola no funcionando
- Nunca recibió su kits dentro del juego
- Transferencia de VIP(si compro para el servidor equivocado)
- Desea un reembolso acorde al TOS (Consulte el 6. Returns and Refunds https://rustoria.co/terms)
Que no ofrecemos:
- Reembolsos no acorde al TOS (Consulte el 6. Returns and Refunds https://rustoria.co/terms)
- Transferencia de VIP (A menos que se compre para el servidor equivocado)
Nota: Solíamos transferir VIP dentro de los primeros 7 días de la compra, pero esto ha cambiado desde entonces.
Primero revise que usted esté conectado al servidor correcto. Si usted está, entonces:
Asegúrese de conseguir su SteamID64 (Puede conseguirlo en https://rustoria.co/getmyid).
Luego haga un ticket en #payment-support y provee su SteamID64 y cualquier información relevante para que su problema se pueda solucionar más rápido.
Hello, I got "connection failed" on EU monday
you cant connect eu monday?
Nope
I was connected 5 hours ago
and now i cannot anymore
can you restart to game?
for now i am the next
It work now
nice@
why does these things happen anyway? been eyeballing the chat and it seems like a rather frequent thing from my perspective that people that have never played on x servers gets banned from them for seemingly no reason at all 😐
i am next for half an hour there is a problem ?
same i have been at 70 que for over 20mins
When you guys gonna start banning cheaters?
We do, daily, hundreds
Make another report so we can take another look if you suspect them to be cheating
can i make an appeal again
Can only make an appeal once
That does not matter..
not even after a year?
Nope
Llevo hora y media esperando al soporte que me explique porq mi VIP no funciona...
Hello I buy rust on pc not long ago I have 170 hours and when I co me a your server sa me kic ken saying hacking these normal?
!appeal
Hey, @rose lark
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@lyric basalti am next for hour and half there is problem ?
On EU main you mean?
says im banned when i try to load in but when i check rustoria website it says no ban found what im supposed to do
Wait 15 min and try again
Also make sure you login with the right steamid
i did multiple times
Yes
If you look there is 851 people in the server right now, while the maximum is 850
When that 1 extra player leaves the queue can begin to move again
But hour and a half next ?
No, you are next in the queue, correct?
So as soon as there is 849 players in the server you will be able to join
I m banned for my friend using night filter, he didt tell us about this action ,we eight people with 6 vips,what will happened next ,how long will i be banned ,is it possible to unban?
When I connect to the rustoria server, it says discornnect: hacking, but I have never played this server
You need to make an appeal
!appeal @near halo
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Yes
😦
Ah wait sorry
No no
Playing with hacker is 7d
Generally
My bad, I read that wrong 🙏🙏
night fitler like <gamma panal>is hacking?
Things like reshade? Yeah
yes
ok
what about the control panel thingy where you just adjust your brightness from monitor?
It doesn’t affect your game itself, so I figure that would be fine, but I’m not sure
it kinda brights up the night, still can't see shit doe
I got that 2002 monitor with 9 working pixels
@ocean fulcrum sry but , will this people be unban? I know it is unreal
I can't see 1 meter ahead of myself when it's night time
If you make an appeal there is a chance you will be unbanned yes. This is up to the admin who banned you however
am I allowed to add my own crosshair?
Yes
no wonder I get headshot from 300 meters
hope to meet a kind admin 🙂
so , people being banned by manual?
I though it would be automatic
EAC does a lot but we man many manually
Since yesterday I've been needing assistance and no one has answered me, they told me to speak to LuKE privately. And nothing so far since yesterday morning.
@balmy cypress
Luke is a bit busy at the moment - if you wait a little bit more he should respond soon enough
KKKKKKKKKKKKKKKKKKK Just kidding, wait a little longer since yesterday morning I've been waiting but it's worth it, hang in there, 100% depending on you, hang in there, we're screwed
where can i buy queue skip?
!vip
Hey, @marsh fossil
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
dont work
Can you explain?
says im banned for hacking n i never even play rustoria and when i check the website says no ban found
cooked
i paid the queue skip
and its not working
eu main
i reconnect and still 105 ahead
!vipissues
Hey, @ocean fulcrum
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Have you ever been banned on a different Rustoria server than the one you’re trying to connect to?
and appealed that ban
naw i havent
Send your steam ID let me see if I can get an admin
nobody answers
76561199180902500 @ocean fulcrum
Appeal #e261eb check pleeeeeease. 12h ago
Good evening, I can't connect to your server When the Crash game spawns, can I connect to all the servers except yours? do you have a solution I tried everything to install the games check the files, driver
Are there any Russian administrators here?
I can’t see this
will have a look
@vernal marlin can you send me DM please ?
can someone help me?, my mate just got flyhack kick but is unable to join server again
Hello. I was banned by mistake. I was playing with my friends, there were about 8 of us, but I was the only one banned because of hacking. Please review my blocking again. You can look at my statistics on murders and deaths, everything speaks for itself there. I am ready for a full discord scan of the computer, if necessary.
When I was playing at home, everything was fine. After 4-5 hours, I logged in from a friend's computer under the same steam account and got banned there.
Server EU Medium
I forgot to add it. My brother is also playing with me in the house, also on this server. I wanted to log in from his account to play, but he was also blocked for hacking. Although he played yesterday. Here is his steam ID 76561199153743441
Why isn’t he able able to join?
!appeal
Hey, @sleek fulcrum
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i dont really know but he says he got flyhacked banned buthe was trying to jump up to a foundation
When he tried to connect what happens
@ocean fulcrum Good evening, There is a problem on your server I am able to join all your servs Except the hand which makes me Crash
he is unable to join back in server bc of the ban
Hey, @tawny vapor
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
okey thank you
No worries
What time does 2x main wipe
Appeal #e261eb
Please wait patiently. Only the banning admin can review your appeal.
Usually it takes 1-3 business days.
@raven mist
wtf rustoria us long offline?
happens every time i go out for a big sulfer farm with a tea active lmao
im fight 2 bro and crashed lol
any update on when us long is going to be up again
<@&274971100184576010> I'm still banned, and the friend I'm playing with has already been unbanned, some admin can help me Appeal #0609c5
They'll have a look at it as soon as they can, no need to ping them
Hey it’s been 3 days on my appeal
It's possible they'll review today then
i got screen from steam
trashy can we get an update on when us long will be back up
I was banned on a server on never played lol
No idea man
my friend is unbanned and im steal ban
Admin here can help with vip issue?
Make a ticket in #payment-support for any VIP issues
what happened to rustoria long us?
crashed
yeah its been down for like 30 min now
I noticed that it takes a long time to start even after restarting the server
bro why dont i get the i am the captain now rust achievement
We're not facepunch 😄
Long servers always take longer due to the amount of entities
hard hard cheating
!report
Hey, @brazen creek
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
!report
Hey, @ocean fulcrum
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
use that^
@ocean fulcrum help
yes?
ive been wrongfully banned and would like to talk to someone, says ive been banned 27 months ago all of a sudden. even tho ive been playing on your servers for a while now.
That is odd - can you make an appeal?
i did
Perfect - usually appeal as take 1-3 business days to receive a response!
Hi, I'm getting some odd message when i finish loading into the game would anyone be able to help 🙂
disconnected: couldn't download level procedural__4500
(cannot resolve destination host)
Nothing we can do about that unfortunately, thats a rust side issue
You’ll need to disconnect and reconnect
Damn yall cant skip me or nun
Sadly not 🙁
Shitty ahh server no bap
!report
Hey, @sullen beacon
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
having the same issue george
guy wiped my group on a roam & then fucked our whole raid just to get banned 10 mins right after 😀 hopefully new account gets banned too lol
thankyou <3
i never play us mondays at 10 month ago and then i got banned
can someone help me to cheak Appeal #61a535
i just play us main at 5H ago
Hey, @steep wagon
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
How do I put the rustoria bot from a server I want on my discord??
BR MAIN??
BR MAIN ?
no auth response
BR MAIN?
br main ta cagado em
admins, how do I add a video to a ticket about a cheater?
WHY ALWAYS BR MAIN WORKS LIKE A BITCH
Devs are working on BR main
@ocean fulcrum im entering
upload the video to somewhere like youtube othweise it might not fit on the website
por que crasheo llama?
Todos los wipes un problema viejo
I know, some players can enter it seems
But others cant
@ocean fulcrum ok
FREE HQM
the majority cant
No se que ha pasado, pero los admins ya saben y han informado a los devs
fix br main bithces
Es raro porque alguna gente puede entrar, pero la mayoría no puede
hasta el bot de ds esta offline
bro el hamster dejo de rodar'
my teammates told me its is working now
reset wipe
@ocean fulcrum deven rewipar por que algunas personas entraram
MARCORITOS NO DIJO NADA
reset wipe @ocean fulcrum
REWIPE
Yo no se que va a pasar, pero espera un poco y los devs ya van a arreglar todo
te queremos mucho llama, gracias por todo
pruebo 😅
É MAFIAA
queue a pedazo el sv
rewipe br main
eac timed out
cade o bek aquele lixo
cuando entre chau su server d meioerda, el que lohizoeuesnkog,olico
pra arrumar essa porra
restart server
rewipe
re wipe br main
estaba adentro con la kk mierda esa me mandaron p[al lobby
Dale que ya entramos, quedan 300
rewipe
!report
Hey, @zenith bridge
As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.
To report a rulebreaker on Rustoria:
- Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.
To report a bug or an issue on Rustoria:
- Please use our support website. Include as much information as possible.
If you are banned; please make an appeal.
I CANT CONNECT
Whats the error message?
DISCONECT TIME OUT
Seems like players are able to connect again
I sent an appeal 1 day ago and its been a year since my ban and they told me I can appeal my ban and play after six months if I can get some help with it all it would be very appreciated
I WAS IN BR MAIN AND TIME OUT
Reciving data...
i waited all de queue and got disconnected when i enter to server XD br main
AND NOW I CANT CONNECT
and now i have queue again
boa manooo, agora so tenho que fazer 400 de queue
Receiving data is a rust bug, nothing we can do about it
you need to rejoin
me too
.
shenzyy, he is banning me from the server when I don't even log in due to supposed cheats and no one answers my tickets or anything
open slots br main pls
If I log out and log in I will never play again with a 300 queue
And why do I have to queue again, when in others there is no need once you enter.
maybe the issue is related to player who has been buy the vip previously and got disconnected to buy again
bro br main is the worst server
just rewipe br main
Because we dont have it enabled
.
. @raven mist
rewipe
Increase at least to 800 players in the wipe, 650 for the entire North American region is too little
Is it an official server, should it or not?
No
It was never enabled here
how do i make a ticket
<@&274971100184576010> can i took whit an admin?
has comprado el vip antes makoto?
What?
i have a problem
What problem?
cala boca nando
I have a problem too
come in chit chats
toma no teu cu
Cant join vc, whats the problem
i cant tell you very well here
increase the capacity of this server, 400 people? 2 hours in line
pls is one second
3 times I shut down server 2 due to steam errors that never happen and now this is only in br main, nice
i need to ask you guys something about a possible scam
increase the capacity of this server, 400 people? 2 hours in line @raven mist
250 queue, open slots on br main pls
Shenzyyy could you help me out with this appeal or get someone. You can help others I just need ya to acknoledge my message so I know not to just sit here and keep typing
250 queue, open slots on br main pls
Could I kindly ask you to please rewipe the br main server at your earliest convenience? I would truly appreciate your attention to this matter. Thank you so much for your assistance.
increase the capacity of this server, 400 people? 2 hours in line
Wont be rewiped
w
What server?
I hope this message finds you well. I would like to kindly request if it would be possible for you to consider re-wiping thebr main server at your earliest convenience. I understand that you may have a busy schedule, so I truly appreciate any time and effort you can dedicate to this task. Your attention to this matter would be of great help, and I would be extremely grateful for your assistance. Please feel free to let me know if there are any details or further clarifications needed on my end. Thank you so much in advance for your support, and I look forward to your kind response
bro, every wipe the same shits
may someone help me?
they dont open more solts cause still vip stock 🤑🤑🤑
Shenzyyy can ya help with this rq
rustoria br main
not that
can ya help with this
I trust this message finds you in good health and spirits. I am reaching out with a humble and respectful request, and I truly hope it is not too much of an imposition. If it would be possible, would you be so kind as to consider re-wiping the br main server at your earliest convenience? I completely understand that your time is valuable and that you likely have a number of pressing responsibilities at hand, so I genuinely appreciate any attention or effort you can dedicate to this task.
Please rest assured that I do not take this request lightly, and I would be deeply grateful for your support in this matter. Your assistance would significantly contribute to ensuring the smooth progress of our work, and I hold your expertise in high regard. Should you require any further information or clarification regarding the specifics of the task, please do not hesitate to let me know—I am more than happy to provide any details necessary to facilitate the process.
Once again, I would like to extend my sincerest gratitude for your time, consideration, and assistance. It truly means a great deal, and I am confident that your efforts will have a meaningful impact. I look forward to your response and appreciate you taking the time to read my request
rustoria br main dont looks like an oficial server
I already replied to you
Thats the hard cap
It's incredible that they are such a big company and don't know how to handle a LATAM server well, I couldn't get involved because of their server lags, and when I finally managed to connect I got stuck in Recivieng Data and didn't let me in, then I ask for help and no one is able to solve it, the admins are painted, Very sad to be honest
is it posible to open slots on br main, or not?
Receiving data is not our fault but a rust bug
Infinite
I lost 30 minutes of whipple because of the queue? put capacity at 800
also to me bro
It seems that the server has its favorites, I say this because I never had problems until other servers in Rustoria na
@raven mist i have a guy in my dms saying he is an admin on this server and would like me to vote to get a skin of yalls on onto twitch drops i can give you more info on him
US MAIN:
put it at a million
I lost 30 minutes of whipple because of the queue? put capacity at 800
Scam
Shenzyyy can ya help
can we mute this guy for trying to get people to hit the filter?
hes baiting people into doing it
try not to be toxic in the support channel
It is very easy to say it behind a screen, instead of helping the other who is playing on your server and you are not able to give a solution, how would it be to recognize those of us who could not, embarrassing.
bro is the filter hero
Not sure what else you want me to say, there is nothing we can do to fix the receiving data issues
I lost 30 minutes of cleaning because of the line? set the capacity to 800
my game freezes on "receiving data" and now i got a 300 queue
Shenzyyy can you help me with something
What?
yes you can do so much thing
just rewipe the server
No, its a rust bug
one for example is to help me to reconnect again into the server
@raven mist is it posible to open more slots on br main or not?
its not
increase the capacity of the br main server, for the love of god,
I have an appeal in on the website and I need someone to review it. It has been a little over a day just wanted to contact you guys.
its a bug of your server that you cant manage it well
No
Not going to keep repeating myself
emabarasing
Its a bug in rust, nothing we can do anything about
rewip or more slot...
re wipe
I have an appeal in on the website and I need someone to review it. It has been a little over a day just wanted to contact you guys.
nando deja de llorar
No
No
Appeals take 1-3 business days
bro, i have already connected, i got a timeout, and so after a 240 queue my game freeze on receiving data
Alright thank you
and no, its not a rustoria problem
It can't be that any admin helps you It's really painful, supposedly rustoria, the best servers in the world and every time you wipea it's impossible to play jhahaahaah painful
hermano no puede ser que tenga problemas de desconexion cada vez que se me acaba el vip y luego cuando tengo vip anda re bien
increase the capacity of the br main server, for the love of god,
The same thing happened to me and only on this server does this happen to me, it's very strange
If you're going to be completely ignorant and ignore whatever say thats your thing
ignorant me?
increase server capacity, rustia br main
they need to sell vips
hahahahhaaha
they are hugry
You're not reading at all what i'm saying
Nope, theres always a hard cap on server
@raven mist increase server capacity, rustia br main
Read above please
you cant manage a server bro, you supossed to be a admin and you cant help others and you dont help
Why would I buy VIP when I was one of the first to enter and they kick you out 2 times and 1 receiving data bug. nice.
Can t fix something thats in the game sir
read
why cap on 400=
friend literally the only server that throws me that error is yours and on top of that at the beginning it could not be entered, ignorant you do not know the situation of your OWN server, sorry change this admin please
rustoria need money to pay for best servers
You're free to believe whatever you want, not going to keep repeating myself when i'm talking to a brick wall
Next time makes server playable human beast
Will do, thank you
this admin is a chat gpt integration
All the reason
Go on beast, the worst admin by far, thank goodness you're here fierce
i know a kid on rustoria.co us monday that is ban avading
shenzy is AI
hahahahaha
Move out of support if you dont need any further support, thank you
the worst admin by far
Shenzy, give me a windows activation key please
haahahahahhaha
Simply because you didnt like the answer you were given doesnt make me a bad admin, i've told you numberous of times receiving data is a rust bug. NOT a server bug
can we see de network logs from the server to check if is not a server bug?
Network logs for being stuck on receiving data?
@raven mist i know a kid on rustoria.co that is ban avading
i got disconected
We need human admins, not a chat gpt integration
a friend have the same issue
fix this shitty line bro
but a vip friend doesnt
I'm a human 🙂
It's not because of that beast, it's because it can't be that your servers always have so many problems, plus I may believe that it's a game error, but the first error you had with the horrible server is that we couldn't enter, there you already screwed up my experience and I couldn't enter, it should be done re wipe
We cant do much about a queue i'm afraid
Regarding that, we are going to say that it is a bug, but the other thing is because they took me out twice before, so I got to walk on the map and they took me out. Can you explain that to me?
Solution........
nao vou pagar pra jogar nesse sv q dura 2 dias
pagar pra jogar num lixo desse
Solution for those who do not have good internet or PC, I would say.
fila de um ano plmds
Buy VIP on this horrible server so that later it goes badly for you? Not even in a fut
literal
Solution if the server takes you out twice, is it to buy VIP?
Buy yourself VIP so that the server is on the fourth floor doesn't even last 2 days
this is a mafia
facts
ainda por cima tenho usar tradutor com esses gringos
like manchester city
kkkkk literal
mafia
.......
Go eat a McDonald's better and let others manage the server that you are useless
Im not here to listen to your constant abuse
He didn't respond to me when they kicked me out twice and I have to queue again, good admin.
ping
@severe orchid Advertising is a perm ban on Rustoria. Think again before placing links please
The problem happened to everyone for sure [and structure problem and game bugs
I congratulate you, I also have good internet and a PC but I repeat, it is the only server that happens to me and I have 20k hours played
yo rewipe br main, we all went to queue enter the server and then got kicked and now there is a huge ass queue re wipe this shit
Explain to me why when I enter, I walk a few meters and they take me out?
fr
I accept that receiving data is a bug in the game
Us main lag
a bug in the game that only happens here
<@&274971100184576010> US MAIN LAG PLEASE FIX
rewipe, start a poll in the general chat so we can vote for the re wipe
It's not going to be rewiped
Aware, looking into, thanks 
bro
put br main to 800 players RIGHT NOW
FIX THIS SHITTY BR MAIN LINE, NOBODY CAN DEAL WITH THIS, SHIT
ROTTEN SERVANT ROTTEN STAFF
us main lagging my whole base got deeped on
role back 30min
wtf
restart server?
it lagged for 5 min straight cmon
refund vip please
We're on it
need refound airdrop
im ngl every wipe i come back i immediately regret giving money for vip
it seems every single wipe i play, there is a restart for memory leak on day 1
eac heartbeat disconnection error on main?
I pay for vip almost every wipe and everytime i get it it always crashes what the pouint in even buying VIP when im getting scrrewed on the first hours of wipe ITS THE WHOLE POINT OF VIP why should i keep giving yall money
join the club
is it rewiping?
@lusty dock LOL
<@&274971100184576010> are u rewiping the server?
yes US Main will rewipe
man unironically bought nitro
what does that mean?
me compre un vip br main y todavia no se activo
buy me a winrar license next pls
the question is, I was banned from the rastoria 10 months ago. Is it possible to unban?
stop cheating
im not cheating
why u ban
hacking
-_-
It depends
If you’ve made an appeal already, no
If you haven’t yet, make one
I bought an account and it was banned, then I bought a rast for my main account and was eventually banned from the rastory because of the account I bought
<@&274971100184576010> is it reweping
Ahh - well I’d recommend you to make an appeal either way
!appeal @eager linden
Hey, @eager linden
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
wait is this mean everyone loses everything
yes, including your account, your wallet, and your parents
I filed an appeal, and they told me that I had an account in the sauna that I had bought.
I’m sorry I don’t understand? Which Sauna?
Which language do you speak? I can use a translator
no does this mean we get a chance top gwet are build spot
I'm just translating through a translator, so there's a mistake.
I can translate to your language to make it a bit easier
I bought a 5-day VIP in BR Main and I'm still waiting for it to arrive, I bought it more than 10 minutes ago
Create a ticket in #payment-support
And include your Steam ID
I already did
when I filed an appeal 5 months ago, I was told that it was rejected due to the fact that my account was blocked, which I bought
Perfect, admins hopefully will respond soon
Ahh I see, in this case there is nothing we can do…
If your appeal was rejected this is the final decision.
In principle, I can handle the translation anyway.
it turns out that I was banned for life on the server
fix this shitty line bro, I've been here since 7:13 pm
I have been waiting for 10 minutes
open slots im poor
I first time in 6 months tried to play on reddit and got perm banned'
was there a roll back?
and my dad got banned as well
I dropped 3 guns at the bottom of oil rig before it reset, i assume they are all gone now that it has restarted?
i just made a huge play dropped the guns, went back up and died to the lag
This isnt reddit
i dont assume you can do anything to what i wrote above
