#support

1 messages · Page 659 of 1

eager umbra
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working days

feral comet
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😭

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i want a refund of my vip then lol

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banning for no reason is crazy

long wren
eager umbra
#

crazy can u check pc and unbanned us

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??

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or look at my ticket

feral comet
#

they will take 3 days, the wipe will be 0 pop

long wren
#

because it's meaningless

eager umbra
#

ok then why we are banned all my teammates are banned for playing with hacker

feral comet
#

i want to play 😭

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banning for no reason bro

eager umbra
feral comet
#

they literally banned me for being too good ong

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i would have a VAC ban if i were cheating, this is meaningless

eager umbra
runic marlin
open grail
#

Rust uses eac

feral comet
runic marlin
#

You get a gameban, not a vacban

feral comet
#

if you get a gameban you get vac

runic marlin
#

VAC is valves anti-cheat

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No you don't

pine bramble
#

please look at my Appeal #a9fe8b

open grail
open grail
feral comet
#

anyways they just banned me from rustoria mondays for no reason

long wren
pine bramble
#

ahaha

runic marlin
open grail
runic marlin
#

Make a ban appeal if you haven't already 🙂

feral comet
pine bramble
eager umbra
long wren
#

we do not your pc check

runic marlin
#

They will not have a converation with you in an appeal, they will review it and choose to either accept it or deny it

feral comet
#

the admins just see that ur too good and ban you ong, please look at my POV lol

runic marlin
pine bramble
#

and now it’s not like they just banned me for no reason
@open grail

gusty radish
#

RUSTORIA EU LONG LAGG GGG HELP SERVER

#

RUSTORIA EU LONG LAGG GGG HELP SERVER

feral comet
gusty radish
#

RUSTORIA EU LONG LAGG GGG HELP SERVER

feral comet
#

but i cant wait 3 days, i paid vip

runic marlin
feral comet
pine bramble
runic marlin
#

I have helped you, told you to be patient

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Chatting here will do nothing to help your cause

long wren
#

Trashy was staff

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best

feral comet
runic marlin
eager umbra
#

who owns rustoria server

#

??

raven mist
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Why?

eager umbra
#

i wanna kiss him'

runic solstice
long wren
raven mist
eager umbra
feral comet
runic solstice
#

then how does he not know that when you get eac banned in rust it also gives you a vac

raven mist
#

not a vac

runic solstice
#

wait

raven mist
#

respectfully, you're wrong

runic solstice
#

YES I AM IM RETARDED
\

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too much fent

raven mist
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Now shake hands with Trashy

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😂

runic solstice
#

lol

long wren
#

🤝

runic marlin
runic solstice
#

🤝]

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i think you still get vac unsecure status after game banned

runic solstice
#

btw

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is there any rust report bots like there is in cs

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should look into this guy on rustoria small name is OUGMU

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aimbotting bow in dark

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i believe

iron token
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how do i send a report?

sharp granite
runic marlin
glass oliveBOT
#

Hey, @iron token

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

iron token
river atlas
#

@daring field

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CHEATER ON US MONDAYS

glass oliveBOT
#

Hey, @river atlas

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

quick bluff
#

increase pop on eu long

river atlas
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HE IS NOT GETTING BAN AND WE REPORT HIM

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THEY HAVE ESPS

quick bluff
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been in q for 3 hrs

river atlas
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<@&274971100184576010>

quick bluff
quasi vale
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im trying to buy vip but my card getting declined why

modest blade
cloud glen
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hey

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bought vip for low pop Eu but stil got a QUEUE can someone help me

south marsh
#

cheating in rustoria us monday

hexed nimbus
glass oliveBOT
#

Hey, @south marsh

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

south marsh
quasi vale
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but the card has no problems

gusty radish
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RUSTORIA EU LONG LAGGGG

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RUSTORIA EU LONG LAGGGGGGG 6 DAY!!!!!!!!!!!!!!!!!!

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RUSTORIA EU LAGGGGG HELP SERVER

stoic hollow
shadow spoke
#

water broken again us main

modest blade
quick bluff
#

bro eu long been in q for 4 hrs 6th day not normal.

#

make 500 pop

quasi vale
quasi vale
modest blade
#

That should be working fine normally

quasi vale
#

the card is working fine i contacted the bank and bought from other sites but i cant buy vip from yours

modest blade
#

They might help you further

quasi vale
#

it worked just know anyway tnx

modest blade
#

Alright, Enjoy VIP 🙂

gusty radish
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@stoic hollow HELP SERVER !

stoic hollow
gusty radish
#

RUSTORIA EU LONG LAGG GGG HELP SERVER

#

@gleaming sky

raven mist
hot trout
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fluid switches aren't working on rustoria eu long

raven mist
#

Taking a look

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probably someone having a messy water system KEKWehhh

hot trout
#

and sprinklers have visual bugs etc, i.e. if I disconnect them from all water they appear to keep outputting water

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I really hope they fix all problems with water for farming 2.0

raven mist
hot trout
raven mist
#

😄

hot trout
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ever since I disconnected it once

raven mist
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will doublecheck in a few mins

hot trout
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you can come look if you want

gusty radish
#

i'm wondering if you do also scream in real life all the time

cosmic flint
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No recoil on Revolver at 70 meters, player can act legit but knows exactlyt where i am in the Launch Site batiemnt. And the admin, told me "I have watch bla bla bla bla" how do you watch player ? Crazy this server.

gusty radish
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I'm wondering, when you fix the server from lags, have you noticed that the online on the server drops?@raven mist

cosmic flint
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All time the same guys, all the clan are going on Rustafield because of how you watch cheater/ macro etc

gleaming compass
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Can som1 take a look into eu 10x lagging so bad

idle rain
#

когда рассматривают аппеляцию?

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можно как то ускорить процесс аппеляции?

#

@raven mist

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<@&274971100184576010>

shy remnant
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In English please ?

idle rain
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I was banned when I restarted the Internet and re-logged in, and this is the third time in all the time, I don't understand what the problem is.

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:/

glass oliveBOT
idle rain
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76561199185135622

raven mist
worn trout
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hi, who can I ask about the ban on logging into your server?

hexed nimbus
glass oliveBOT
#

Hey, @worn trout

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

deep egret
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can someone join support pls

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or move me thank you

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???

runic marlin
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Unless someone drags you I may be able to help you

deep egret
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pls thank you

runic marlin
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What's your issue?

deep egret
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3 cheaters on medium, we have reported they are draining everyones kits in snow,120 hours and 600 hour accounts

runic marlin
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Ahh I see, best thing you could do is make a ticket if you haven't already and wait

deep egret
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ok

runic marlin
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Ah you had my bad

deep egret
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pls

runic marlin
#

Yeah best thing now is to just wait, an admin will have a look at it asap

deep egret
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they are draining everyones kits thanks you

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where can i make a ticket

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pls link channel!

runic marlin
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Have you reported them through F7?

deep egret
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yes we all have but its been past an hour

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thyeres both there profiles could you help if possible

runic marlin
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I can't help as I'm not an admin, as you've already reported them there is no need to sit in waiting for support though

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Your reports should be looked at very soon

raven mist
glass oliveBOT
#

Hey, @deep egret

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

raven mist
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Make a ticket on our website

deep egret
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!report

glass oliveBOT
#

Hey, @deep egret

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

deep egret
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the guys we are reporting dont even

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show up with there steam profiles on the server

raven mist
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Just add a name to your report

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..

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Not here, they might be looking at this channel 🙂

gilded cargo
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admin help

deep egret
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@raven mist if they get banned can we get our loot back its a joke how much they stole from us

velvet crypt
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Admin Why did I get kicked out of the server I didn't use any software to cheat

raven mist
cloud glen
#

yikers

velvet crypt
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Appeal #ab0ce1 @raven mistI need to pay for my above account and I didn't use any cheating why I was convicted of hacking

violet cargo
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i have a problem with connect to server(disconnected: hacking), but i don't have any cheats( How i can fix that problem?

glass oliveBOT
#

Hey, @violet cargo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hybrid tinsel
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made ticket about cheaters playing on br long yesterday and still no answer, they keep playing on launch and killing with wallhack everybody

rose marsh
thin plover
gilded cargo
#

admin ,Why can't I access the network after reconnecting?

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where admin

glass oliveBOT
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Hey, @gilded cargo

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

rose marsh
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please don't tag admins unless you have been asked to

empty oasis
#

hey guys, i got a cheater, pls give me private message pls

glass oliveBOT
#

Hey, @empty oasis

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

fickle dew
#

is ticket system on website down?

rose marsh
fickle dew
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wont let me submit one

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is just loading forever

rose marsh
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hmm strange

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try a different browser if you have another\

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clear cookies etc

fickle dew
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will try that thanks

scenic vigil
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!appeal

glass oliveBOT
#

Hey, @scenic vigil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fickle dew
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yea it just keeps loading

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ive tried brave , chrome, and edge

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it says theres a countdown now?

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but theres no time for the countdown

scenic vigil
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Appeal #311e9e

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Appeal #311e9e

fickle dew
rose marsh
fickle dew
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just says that. but i havent even been able to make 1

thin plover
fickle dew
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yes

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is that whats making it boom

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should i just attack a link in the text instead?

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thanks, was able to make it now

gleaming compass
#

can some1 mute <@&274980199668645888>

rose marsh
glass oliveBOT
#

Hey, @gleaming compass

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

near halo
#

SO MY APEAL WAS DENIED AND IM NOT FUCKING CHEATING AND NEATHER IS MY TEAM LIKE WHAT????????????????????

lofty ingot
#

is there an admin that can answer some questions

thin plover
lofty ingot
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so im on toria long i have some allys and one of them pointed out the one big group in the ally has a team8 whos account is 30 days old and hasnt played till today were not sure if hes cheating but wanna make sure if someone can look into it i can send steam id and profile if needed we reported ingame just incase we also dont wanna be banned for association if this kid is cheating

thin plover
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if you believe someone is cheating then do not ally with them

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you can report them and explain all that in a ticket

clever holly
thin plover
clever holly
lofty ingot
#

were allied with them to begin with they just got this guy on

empty path
#

how long does unban appeal takes?

thin plover
clever holly
long wren
empty path
lofty ingot
#

admin question if this kid is cheating and were in team ui and he gets banned are we screwed?

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we dont live with them were just in team ui

thin plover
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as long as you are honest

lofty ingot
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okay thanks

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i am id like yall to let us know i got 10k hrs never been banned i dont like cheaters lol

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yea one of the solo allies pointed this kids account out to me and is asking me what we should do

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my friend said he cant make a ticket and that theirs a countdown he cant msg cause hes muted in here

thin plover
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we have a website

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we do not have a discord ticket system

lofty ingot
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he said the website doesnt work for him

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"youre making tickets really fast, we'll create your ticket after this quick countdown" and its been minutes and still wont work

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he said thats what its saying

young dirge
#

is there any admin here

rose marsh
rose marsh
lofty ingot
#

he said no

young dirge
manic radish
#

I hate this fucking game bro i farmed scrap for 1h Almost to buy mini and my fucking game crash mid game bro

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Mid flight

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For Fuck saké

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Admins can i get my scrap back atlest tmr

thin plover
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we do not interfere with gameplay

naive canopy
#

where we can repoort cheaters on discord ?

thin plover
#

!ticket

glass oliveBOT
#

Hey, @crystal tapir

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

thin plover
#

when we say rage cheater we mean someone spin botting and flying around?

young dirge
thin plover
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no

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you can make a ticket

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I was just saying because a lot of time people exagerate

naive canopy
thin plover
naive canopy
#

knda spammed f7 report already

thin plover
#

I have lost it already

glad ore
#

rage cheater on sea long, been on server for almost 7 hours blatantly cheating, please ban

thin plover
glad ore
#

ive made tickets in game wdym

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and a ticket on the rustoria website

thin plover
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just now you did

glad ore
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lmao

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'just did'

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mind you other players have made a ticket on this group

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6 hours they been on server 🙂

thin plover
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you said the player has been on the server for 7h blatantly cheating and you just reported them now

glad ore
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i only just fight them

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but others are telling me they reported them 5 hours ago

thin plover
#

we'll look at it

glad ore
#

great job admin team!

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yes

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nice

thin plover
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you don't need to call them out

glad ore
#

what a joke hahahahaha

thin plover
#

what is a joke

glad ore
#

the fact a 4 man is running excav with a cheater only hitting head, 6 hours total play time and only now its being looked at

thin plover
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yes since you just reported them

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they have not been reported before that

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anyway like I said, it will now be looked at

glad ore
#

THANKS FOR YOUR HELP!

ivory cypress
#

people exagerate just dead

lofty ingot
#

are tickets broken on the site

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its giving me and my friend the same error

royal spade
rose marsh
#

!report please dont call out cheaters and report them, thanks

glass oliveBOT
#

Hey, @timber minnow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

rose marsh
#

dont call out people in chat

thin plover
#

ticket, we make ticket in 2025

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not report in discord

humble cosmos
#

how the fuck do i make a ticket

rose marsh
glass oliveBOT
#

Hey, @humble cosmos

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

thin plover
#

read a little above

#

it was literally right above your message

humble cosmos
#

okay well these guys have literally been cheating for hours now? whats it take for someone to get banned?

thin plover
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make a ticket

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that's a start

humble cosmos
#

multiple tickets have been made on these guys already?

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isnt that enough of a start

thin plover
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no

rose marsh
#

just one ticket is enough

humble cosmos
#

or do u need to meet a threshold to actually go look

thin plover
#

there's been one ticket made and its a few minutes old

humble cosmos
#

over and hour old and ur saying a few minutes?

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i dont see how that works

thin plover
#

I use my eyes and see that you've never made a ticket with us before

humble cosmos
#

whats the point of having a ticket system if the tickets dont get followed up on

#

smh

glad ore
#

smd

thin plover
humble cosmos
#

whats the point of fludding u with tickets if they dont get looked tat

thin plover
#

ok then why are you reporting again

humble cosmos
#

SO U GUYS CAN PULL UR FINGER OUT AND DO SOMETHING

thin plover
#

I am already looking and you are calling out the player in chat and in discord

#

which isn't helping me

#

help yourself before I can help you

glad ore
#

ban the legits before the cheaters!

#

humble cosmos
#

smh despawning

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say bye bye to comp on sea long

thin plover
#

sure, have a good evening.

glad ore
#

would i get banned if i got cheats?

humble cosmos
#

^

thin plover
#

yes you would

glad ore
#

how long would it take tho?

humble cosmos
#

what about these other guys? did they buy a special vip pass?

glad ore
#

6 hour? 8 maybe

humble cosmos
#

hows does one get in contact about doing such thing

thin plover
#

if you guys don't need anything else, you can head to #general

#

have a good evening

#

or day

rose marsh
#

you do realise you are not the only people reporting people right? theres soo many reports and only so many admins... you have been given your answers, if there is nothing else we can help you with that is legitiamate support, please take it else where and keep the support channel free

humble cosmos
#

no im in need of support

humble cosmos
#

i need support kerm

thin plover
#

no it's ok, you don't need support #general

humble cosmos
#

how does one get access to special vip to cheat?

thin plover
#

if you click on the link it will bring you to general

humble cosmos
#

Anabolic leave the chat mods work to him and go look at these rage cheaters smh

thin plover
#

no it's ok, have a good evening

lofty ingot
#

support tickets on the toria site arent working

thin plover
lofty ingot
#

its giving the same error to me and afriend

#

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

thin plover
#

are you trying to link a clip?

lofty ingot
#

first ticket ive made

#

no im not just text

thin plover
#

are you free to join VC and try to remake that ticket, usually it's because a clip is trying to be attached

rose marsh
#

do not tag admins and stop asking, you have already been given a clear answer, be patient

glad ore
#

i just reported a different cheater xd

thin plover
#

you don't need to let us know in discord

glad ore
#

nice edit

rose marsh
glad ore
#

well i did

rose marsh
#

well don't anymore, thanks

glad ore
#

womp womp

thin plover
#

most of the time, I do not look at discord while doing tickets as most of us do as well, it's best to just make a ticket and not do anything else, thank you

#

it will be looked at

glad ore
thin plover
#

you too

ivory cypress
#

Cheaters are banned How about it my loot the kill me 10+

glass oliveBOT
#

Hey, @ivory cypress

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

ivory cypress
#

loot will be back?

thin plover
#

no

ivory cypress
#

sad

lofty ingot
#

anabolic can u hop in a call

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and he can show u how tickets arent working

#

also is there a way he can get unmuted in the discord

#

hes a changed man idk what he did but it would be nice so i dont have to keep typin for him

#

his names choni ma

#

hes in waiting for support

thin plover
#

I know who it is

final kelp
#

How long does it take to attend to an appeal?

slender scroll
#

I filed an appeal, and a day later, no one responded.

ocean void
final kelp
#

Could you answer some questions?

thin plover
#

it is usually the reason of your disconnect

final kelp
#

So it's possible that it's because of the alt?

thin plover
#

what is your steam ID?

final kelp
final kelp
runic solstice
#

where can i see banned player history

thin plover
thin plover
final kelp
thin plover
clever holly
#

hey

#

do you guys have clan tables on?

#

im @golden flower outpost and cant figure it out

drifting plank
river turret
#

US Long just went down

fossil igloo
sour saffron
#

I've already been waiting more than 4 days for my appeal to be considered, how long can I?

rose marsh
sour saffron
dull dagger
#

hello

#

anyone help on 10x eu ?

#

2 guys hard cheating

rose marsh
glass oliveBOT
#

Hey, @dull dagger

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

near halo
#

admin?

#

need help on 10xeu

slim swift
#

weve already F7 and noboys doing anything

runic marlin
#

They’ll have a look as soon as possible, not the most active time for admins as majority of them are EU.

runic marlin
#

Bro stop lol

near halo
#

wrong person mb

naive canopy
#

hs only

#

pre firing

near halo
#

no one cares

rose marsh
#

Don't tag admins unless they have asked you to

near halo
#

Wrong person mbb

rose marsh
#

!report Do not call out players in chat

glass oliveBOT
#

Hey, @rose marsh

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

pastel marten
#

!report

glass oliveBOT
#

Hey, @pastel marten

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

ruby lava
#

admin

#

a guy going by 6exchill said he was an admin and said i was reported for something about a db. Is this true?

#

he was floating in the air but died to a SAR kid

simple mortar
ruby lava
#

ok thankyou i F7 reported him

floral inlet
#

!report

glass oliveBOT
#

Hey, @floral inlet

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

floral inlet
#

Admin look at Ticket #99039f for me please. It's an easy ban, he is flying and sprinting backwards and sideways. Rage cheating

#

ANOTHER CHEATER

#

AND HIS TEAM TICKET#8982d2

faint juniper
#

bro how did i get banned on sea long?

#

can an admin help me out

#

im pickle

floral inlet
#

HES JUMP SHOOTING AHAHAHA PLS ADMIN #8982d2

jagged escarp
glass oliveBOT
#

Hey, @faint juniper

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
#

😅

long wren
floral inlet
raven mist
floral inlet
#

ik it's just the situation I was in. Ive fought nothing but cheaters

#

I can admit very good response time tho

raven mist
#

Yeah rust and their cheaters , very unfortunate 😦

jolly spindle
#

ban BILLY FANS

#

eu main

gleaming cloak
#

BRO ADMIN CHECK MY SHIT RN

#

RAGE HACKING TICKET PLZ

raven mist
open grail
glass oliveBOT
#

Hey, @jolly spindle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

gleaming cloak
#

MO

#

NO ITS SO BAD

raven mist
#

Did you create a ticket on our website?

gleaming cloak
#

YES BRO IM NOT A DUMBASS

#

JOIN THE DAMN SERVER

raven mist
#

Whats the ticket number?

#

Cuz i have no idea who or what you're talking about

rare scaffold
#

If a cheater gets banned that i reported do i get anything from his loot?

rare scaffold
#

Alr cheers

gleaming cloak
#

icket #e2c1ac

#

PLEASE

long wren
gleaming cloak
#

BRO ADMIN

raven mist
muted zodiac
#

the translator bot isnt working on rustoria medium, the chat is is flooded with russian and chinese words

#

EU medium

gleaming cloak
#

all good. he moved from his port a fort shack with a back pack of aks 🙂 no idea where he went so have fun

rocky parcel
#

Ticket #0b3f16
Made a ticket about rage hackers i know sometimes it takes long for them to look into tickets cause rust is full with cheaters when u have a chance look into it no rush thanks for your time

long oak
#

I have the clip that show he is cheating

#

please ban him fast he dosent let us play

#

@raven mist

glass oliveBOT
#

Hey, @long oak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

muted zodiac
#

Can an admin sort my VIP issues. The link on rustoria.co dosnt work. There is queue now for VIP's

ocean void
muted zodiac
#

thanks

gleaming cloak
#

admin should tell me where the cheater moved to so i can raid him

#

since yall didnt ban before he left

hexed nimbus
long oak
# long wren !ticket please make an ticket

I made ticket but the respond very slow and the admin give me this respond yestarday "Hello there, thank you for submitting a report, unfortunately at the time I've gone to jump in and carry out an investigation on this player they are offline therefore I was not able to complete a full investigation by spectating the player. I have looked into everything that's available to me while the player is offline and I have noted this player in case they become active again at which point I will try to take a look into them then. While they are offline, be sure to submit an f7 report so that EAC can also take a look. If you see the player active again in the future please do not hesitate to reach out and let us know and hopefully we will be able to look into your report fully at that time. Thank you again and I hope you have a good day"

#

now the cheater is active but admin need 4-12 hours to respond

raven mist
#

Also the player you reported was banned by the looks of it, probably on a later time

zenith gate
#

all my teammates and me got ban from us monday

#

how can I solve this ban ?

open grail
glass oliveBOT
#

Hey, @zenith gate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zenith gate
#

ths dude

tall basalt
#

where to whitelist

granite furnace
#

Someone knows that I have already bought a VIP why did I not have to queue yesterday but suddenly have to queue today?

worthy cairn
#

VIP ISNT WORKING IN RUSTORIA EU MEDIUM

granite furnace
#

yeah isnt working in eu med

eager umbra
#

check my ticket pls

crude tundra
#

Eu medium i m vip,Why am I waiting in line?

deep egret
#

can medium pop be upped

#

increased

#

60 player q only 200 online?

#

???

stable sorrel
#

yo man
i need help im trying to join rustoria and get a mesage saying says come to discord.gg/rustoria - nkro
i dmed nec but hes offline atm
can i please get help
76561199665460712 my steam ID

long wren
#

oh sorry

muted zodiac
#

VIP STILL BUGGED

#

wtf cant even protect base with this shit system

stable sorrel
wide meadow
#

I need help

ebon island
#

I need help

wide meadow
#

VIP DONT WORKKKK

ebon island
#

my ping is so high its ussually 200-300 but nows its 3000

#

I play in US monday but im In Sea

long wren
long wren
glass oliveBOT
#

Hey, @muted zodiac

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

stuck condor
#

@sharp rapids vip not working

muted zodiac
#

i have spoken with admin that said he had sorted it

#

it didnt, everyone have issues

#

shut down the server and restart it

#

also wtf is with the 200 limit size, should be minimum 350

rain wolf
#

How long does it take to review an appeal?

neat pumice
tall crane
#

why 200 limit size on medium?

jagged escarp
rain wolf
#

How long does it take to review an appeal?

ocean fulcrum
ebon island
#

@ocean fulcrum

#

please
help
its ussually 200-300
im also using Etherne
even i tried change to Wifi its still bad
i even tried to reset my pc
and its still the same
yesterday wasnt like this

#

Im in thailand But i play in US monday

#

Rn the ping is 500-800

#

is there a way to lower my Ping?

viscid vine
#

I would even check for malware

#

Also set Rust on high priority from Task manager

neat pumice
viscid vine
#

You can also file a complaint towards your network provider, the issue can be from them to.

dense wagon
#

i need help from an admin please

#

can someone help me with a building issue/ glitch

#

im playing on US mondays

viscid vine
dense wagon
#

im trying to place a foundation

#

and it says blocked by player BOT JOHN

#

but theres no one theree

rain wolf
dense wagon
#

so i dont know what is going on, we have full tc access and no bases around

rain wolf
#

keef nickname

dense wagon
#

it says my building is blocked by Player BOt

viscid vine
dense wagon
#

but no one is here...

#

ill try that

#

@viscid vine still does not allow me

#

it says blocked by player bot jim

#

and there is no one here lol;

zealous sable
#

Can I also get unbaned? I got banned bc of playing with cheater after guy gived me his base XDD @viscid vine

dense wagon
#

gave building plan to my friend and for him it also does not allow him

ebon island
#

and its 9K ping

languid halo
#

BR main is lagging a lot

crude hornet
#

@strong willowsir,are u online

balmy shadow
#

@neat pumice why did you give me a ban on No BPs 10x EU. My nickname - mersiska

dense wagon
#

@thorny dune

#

can you help me plss:

thorny dune
crude hornet
#

@thorny dunesir.My friend has been VPNban, please help me check it out
#85aea9 76561198885917050

dense wagon
#

i made a ticket @thorny dune

#

i can also wait for you in the support channel

#

its kinda hard to explain i can screenshare you

#

@thorny dune can you hop into the "waiting for support" channel

leaden meteor
#

I tried to load rustoria sea long up and it says im banned i have 11k hrs not banned on rustafied or other servers how come i have been banned for "Hacking"

#

76561198400142266

#

my steam id

thorny dune
dense wagon
#

@thorny dune can you come into waiting for support VC

ocean fulcrum
#

!appeal @leaden meteor

glass oliveBOT
#

Hey, @leaden meteor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorny dune
leaden meteor
#

it wouldnt let me appeal on website says no ban

#

so i did a support ticket under genral questions

rose yoke
#

Can someone fast check a cheater

#

He's building right next to me...

viscid vine
glass oliveBOT
#

Hey, @rose yoke

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

viscid vine
ebon island
#

what can i do with the malware

#

reinstall windows?

viscid vine
#

if this don't work, you should contact your network provider, also you can create a ticket at #network-support-old channel

ebon island
viscid vine
ebon island
#

its not cheap tho

#

im broke

viscid vine
#

if nobody from network support can help you.

viscid vine
ebon island
#

They arent responding my messsaages

viscid vine
ebon island
#

btw

#

does my SSD have something to do with my Ping?

sour saffron
#

I've been waiting for 3 working days and 2 days off, clowning.

languid halo
#

please take a look at BR Main, it's been lagging for hours

ebon island
#

@viscid vine

#

OMFG

#

how they find my passwords

#

like my mails thats crazy

#

thats why my mail is getting alerts of someone trying to use

viscid vine
#

can't tell this, it's a maybe yes or a no, but there are lot of types of malware that can use your PC to mine for crypto, that's why i said to run a malware bytes scan.

ebon island
#

omg

#

thats crazy

#

can i swear in this DC?

viscid vine
#

i would not recommend.

#

For this types of converstation you can move to #general use this channel just if you need support.

mellow peak
#

ticket

open grail
glass oliveBOT
#

Hey, @mellow peak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

real matrix
#

what should I do if when I enter the server it crashes and says that I should go to the discord server "SkylineGTST"

rose yoke
#

hes flying onto my base and headshot only

#

nobody banning him wtf

ebon island
#

btw @viscid vine

#

why arent there any SEA Monday

viscid vine
mellow peak
#

How much admins check tickets

#

Rage hacker on eu low pop

viscid vine
#

Was it a perma ban ?

dreamy river
ebon island
#

permanet

tight niche
#

U cant

viscid vine
#

Was your first ban permanent ?

dreamy river
#

Yes?

viscid vine
#

Then you have your answer.

ebon island
#

@viscid vine

#

how to get verify

viscid vine
glass oliveBOT
#

Hey, @ebon island

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

dreamy river
#

@viscid vine even if u will spectate me

ebon island
#

btw i already found the problem @viscid vine about the ping

dreamy river
#

still no?

viscid vine
dreamy river
#

"EAC never do mistakes" moment

ebon island
#

i think the server changed places

#

cuz theres no way i jumpped from 200 to 500 ping

candid phoenix
#

Fix this lags!

#

I cant play! Boat will turn over BECAUSE IT LAG!

#

Freezes in pvp. AND its not my pc for 3500$

open grail
glass oliveBOT
#

Hey, @candid phoenix

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

meager shoal
#

!support

forest quest
#

the map to the long server does not open

twilit mulch
#

admin online?

lyric basalt
drowsy plank
#

admin help me pls

#

i wont a cheater

#

지환 nick server:rustoria us long pls help we kill me

#

(((

#

adminn helpp

#

@lyric basalt pls help me cheater steal my loot!!!(((

#

i have a proofs

glass oliveBOT
#

Hey, @drowsy plank

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

drowsy plank
#

?

opaque iris
manic radish
#

vernell is spamming too much in chat

#

mute him

ocean fulcrum
#

!report @manic radish

glass oliveBOT
#

Hey, @manic radish

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

manic radish
#

!report

glass oliveBOT
#

Hey, @manic radish

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

ebon island
#

@ocean fulcrum

ocean fulcrum
#

yes?

ebon island
#

is there a SEA that does do BP wipe?

ocean fulcrum
#

I’m not sure

#

I believe main and long do

#

I might be wrong though

opaque iris
naive canopy
#

bru

#

have a duo raging on br main for days, reported for over 10 guyys and still not banned

runic marlin
#

Heyo, DM @balmy cypress and send your steamid to him

undone wolf
#

then I have to send him a message so he can release me because I don't understand the first time I'm going to play is today

runic marlin
#

Go ahead

undone wolf
#

I was watching the videos on YouTube and I thought the game was cool and I downloaded it here to play

lost dawn
#

What should I do if there is an endless prefab preparation in rasta when the server is loaded?

undone wolf
#

@balmy cypress

lost dawn
wispy dirge
undone wolf
#

I sent him a private message, I don't understand why I have to call him privately and you guys can't release it. The first time I'm going to play is today, and like five, I have to go into discord to be able to release it.

lost dawn
wispy dirge
lost dawn
#

its no help

wintry elm
#

On my farm I brewed tea and worked with cloths. I sold them tea and that's it. I didn't run with them or help. We were teammates, so we couldn't kill each other. I played undercover so that I could raid them later at night. But I was banned, please look at my appeal. My teammates have video evidence that I am not playing with them. My name Артемка попкожуй

lost snow
#

!ticket

glass oliveBOT
#

Hey, @lost snow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

wispy dirge
#

You will need to wait for a reply to the ticket, please don't call them out in chat or in Discord.

undone wolf
#

You tell me to talk to this guy and he's not even online. How am I going to get into the city? @balmy cypress

#

If I had known it was that complicated, I wouldn't have even bought the game.

runic marlin
hearty kestrel
#

can some1 tell me the pop on eu small

undone wolf
#

but to be able to play on this server you have to wait because the first time we play we start like this. Imagine the other servers, God forbid.

pulsar trout
native pumice
#

!ticket

glass oliveBOT
#

Hey, @native pumice

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

deep egret
#

guy with 4 vac bans playing on ur server

#

sorry 2

#

like hahahaha

raven mist
#

We dont ban for vac bans, if you do have a suspicioun they are cheating feel free to report

deep egret
#

another kid in snow running pockets cheating

#

with a whole group

raven mist
#

Alright, make a ticket

deep egret
#

weve reported 7 kids this wipe xd

raven mist
#

F7 or on our website?

deep egret
#

both

#

hahaha

raven mist
#

if you got a response they werent cheating then, at that moment we've not seen anything that would indicate that they were cheating

deep egret
#

who?

raven mist
#

The one you reported?

deep egret
#

the ones i reported all got banNED?

raven mist
#

So what is the issue??

deep egret
#

the one now is 20000% cheating

raven mist
#

So make a report??????

#

😂

warm jay
#

!ticket

glass oliveBOT
#

Hey, @warm jay

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

hybrid tinsel
#

br long T18 we re getting raid by cheaters can any admin check them

fossil tundra
#

when wipe 2x vanilla

cursive kayakBOT
#

@fossil tundra

:flag_eu: 2x Vanilla EU

IP: connect 2x.rustoria.uk:28010
Next Wipe: <t:1736434800:F> (<t:1736434800:R>)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8

fossil tundra
#

yessssss

ocean fulcrum
#

no worries

lapis narwhal
#

Just finished loading in to EU low pop, game crashes and now im in back of queue again??

ocean fulcrum
lapis narwhal
#

i crashed 2-3 days ago and were able to load straight back in? bit sad, having spent 2,5 hours in queue

ocean fulcrum
gleaming cloak
#

yo, so a guy in us long who i reported got game banned but he was already raided and off the server. I wanted to tell yall because his teammates were some clowns and should get banned also but wont be recognized

ocean fulcrum
#

!report @gleaming cloak

glass oliveBOT
#

Hey, @gleaming cloak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

silver salmon
#

please check ticked #722f79

oak vortex
#

Eu Long is lagging for the past 30mins. Barely playable.

visual bobcat
#

i can talk to other people but i cant see anything but server messages announcing pop

#

why

west axle
#

eu long lagging hard

rocky urchin
#

is there a place to place tickets

frigid trail
glass oliveBOT
#

Hey, @rocky urchin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

frigid trail
visual bobcat
#

you sir have a massive wiener and comparable brain

#

i commend thee

quick bluff
#

PLS EU LONG LAGGING SO HARD

#

<@&274971100184576010>

lyric basalt
#

Will forward

quick bluff
lofty mist
#

am i able to stop doors closing automaticly

raven mist
#

do /ad

lofty mist
#

thanks

split moth
#

im trying to connect to rustoria.co - us long and it is saying i've been disconnected for hacking, and i've never played on this server before, nor do i have any bans in my history

rocky urchin
#

how long do appeals take

wary pond
#

Is it possible to download a map and connect to it before wipe?

sage sigil
#

how can i report a cheater

cursive elbow
glass oliveBOT
#

Hey, @sage sigil

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

sage sigil
#

thank you !

quick bluff
#

CAN LONG RESTART???

#

HOLY MOLY 15 min restart

lyric basalt
quick bluff
lyric basalt
quick bluff
timber valley
naive canopy
#

reported a rager on br main and my mesage got deleted, he is playing for 3 days and no bans

raven mist
#

Reported it where?

naive canopy
#

where, on website, on f7

raven mist
#

What was the ticket number?

#

on website

naive canopy
#

Ticket #b0812a

#

he is online

#

Ticket #35f2af
his duo also online, and joined on a big team on server 80 pop thats cringe

raven mist
#

Can you make a new ticket about them please? So we can assign an admin to it? 🙂

undone wolf
#

So far I've been waiting for an answer since 1 pm and nothing @balmy cypress

naive canopy
#

did it

#

hope everyone gets association

potent sinew
#

got banned for playing with hacker, had been in one team UI with some neighbours, didn't know they were hacking, didn't even played the server for several days as you can see on my battle metrics, waiting for further support
76561199269856587

west axle
#

<@&274971100184576010> got banned playing with hacker by an accident check pls 76561198379572309

lyric basalt
glass oliveBOT
#

Hey, @west axle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

west axle
#

ok ty

frail linden
#

i need a a help

#

any mod on?

wispy dirge
#

What's up @frail linden ?

wheat geode
#

yo

frail linden
wheat geode
#

any admin online ?

a friend of mine got banned 2 years ago because his account got pulled and now he cant do a appeal since his last one that was pretty klong ago got declined

#

and now he cant create a new one

#

he would like to clear things up since he really wants to play rustoria again

#

is there anything you could do ? we are planing on playing wipe tonorrow with a clan but he needs to get unbanned

dapper crypt
#

@wispy dirge
I'm banned from the servers for "haking" even though I've never used it and never played with anyone who uses it. Can you tell me what happened? If you have photos, videos, or any proof, this ban doesn't make sense.

gusty radish
#

FIX SERVER RUSTORIA EU LONG

fickle onyx
#

Щас тебе починят

gusty radish
#

FIX SERVER RUSTORIA EU LONG

fickle onyx
#

Не переживай

gusty radish
#

FIX SERVER RUSTORIA EU LONG

#

FIX SERVER RUSTORIA EU LONG

#

Fix RUSTORIA EU LONG

deep depot
#

can you check my ticket
Ticket #dc367a

#

thank you

nova ermine
#

hly shit

#

admins take the money to clearly go eat or somethingcant even ave a stable server every 3 walks = lag

gusty radish
#

FIX SERVER RUSTORIA EU LONG 7day lag non stop

spring scroll
#

<@&274971100184576010> check my ticket i got ban idk why

gusty radish
#

FIX SERVER RUSTORIA EU LONG 7day lag non stop

#

@weary mason

glass oliveBOT
#

Hey, @spring scroll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

storm violet
#

Anyone know why cant auth on tc on eu mondya
wont let me access tc just says auth friend

#

anyone???

pliant swallow
#

@round kite I cant join Voice Support rn can i may help u here ?

round kite
#

HY i have a crack rust can i play in thi servers

pliant swallow
ocean fulcrum
round kite
#

noop jest rust crack version

ocean fulcrum
#

Not sure what rust crack version is

round kite
#

a free version of rust

ocean fulcrum
#

Ah yes pirated, no I doubt you will be able to play

#

Usually pirated versions don’t have any online access, especially not to servers on the official rust

round kite
#

yes bet jest in modd servers

ocean fulcrum
#

Not sure I understand, can you send a message in your language and I can translate?

neat pumice
#

Any of them

junior fog
#

if i applied for staff do we hear back if rejected ?

ocean fulcrum
junior fog
#

awsome so no reply means still under review right ?

ocean fulcrum
#

Should be yeah

ocean fulcrum
ebon island
#

oh ok

junior fog
ebon island
#

mb

ocean fulcrum
junior fog
#

ty

ocean fulcrum
#

No worries

tawdry cliff
#

how do i get an admin for us long

ocean fulcrum
tawdry cliff
#

a cheater

ocean fulcrum
#

!report @tawdry cliff

glass oliveBOT
#

Hey, @tawdry cliff

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

tawdry cliff
#

okay thank you i made a f7 report

delicate sorrel
halcyon vessel
#

I bought VIP and I didnt know it was monthly I have been charges 10$ to my mothers card for over a year and I dont even play the server how do I cancle my subscription PLS help

glass oliveBOT
halcyon vessel
#

thanks ive charged over like 170$

#

dont even play either

inland vortex
#

Anyone know the fix to only my graphics settings not saving everytime I relaunch the game

halcyon vessel
#

it says this platers statistics are hidde

ocean fulcrum
#

in DMs

inland vortex
#

Anyone know how fix to only my graphics settings not saving everytime I relaunch the game, they reset to default everytime shit is very annoying

ionic elbow
#

so erm

#

cheat on this sever fopr 3 days not banned w rustoria

glass oliveBOT
#

Hey, @ionic elbow

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

ionic elbow
#

so like when they gonna get banned

#

there f7ed and reported

#

do your job please

#

us low pop btw

devout python
#

!ticket

glass oliveBOT
#

Hey, @devout python

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

devout python
#

Ticket #b80b9c can an admin see pls

loud osprey
#

are people allowed to stand behind a vehicle at Outpost and take damage and get the operator killed
cuz to me it seems like exploitation

#

plz

devout python
#

<@&274971100184576010> can pls see my ticket

loud osprey
#

yes too they can do that

#

?

crude hornet
#

Under normal circumstances, players within the safe zone will not suffer fatal injuries other than being crushed by waste helicopters and hot air balloons

sour quartz
lyric patio
#

I take it this isn't one of the admins trying to hook me up with some goodies for a simple clicking of a link ? Lmao

glass oliveBOT
#

Hey, @sour quartz

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

  • Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

If you are banned; please make an appeal.

tepid wharf
#

im trying to appeal a ban from another account however my current account does not have a ban placed on it so i cannot appeal

sour quartz
tepid wharf
#

Is it possible to get someone to ban me so I can appeal it?

long wren
crude hornet
# lyric patio I take it this isn't one of the admins trying to hook me up with some goodies fo...

Be careful of scam bots that are claiming to be a part of our community/staff team.

A scam is currently doing the rounds where you will receive a message, on Steam or Discord, from somebody claiming to be a member of our staff team, asking you to log into a website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (always double check the URL)

Do not click on links to unfamiliar websites or enter your account credentials anywhere you wouldn't normally do so

We will only ever give away skins in the giveaways channel and you will see a tag in there if you have won something. Prizes are claimed via ⁠payment-support - you won't be contacted about claiming prizes in DMs.

Reset your steam password immediately if you have logged into any of these websites and check you do not share that steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen

Log in to your Steam account to get help with your Steam games, contact Steam Support, request refunds, and more. Help is also available if you can't log in, need to reset your password, or recover a hijacked account.

tepid wharf
#

and I cannot log into the account on steam on the browser due to it having a red steam account alert from it being hacked

crude hornet
tepid wharf
sour quartz
#

im going to freak out

tepid wharf
sour quartz
#

i dont understand how someone CAN PLAY ON AN ACCOUNT THAT IS 2 MONTHS OLD

#

BLATANT I CANT TAKE IT

junior fog
#

no new players can ever play rust then ?

sour quartz
junior fog
sour quartz
#

the game is unplayable bc this kid based in my grid

#

literally nothing i can do

junior fog
#

just f7 and use website to report on here

sour quartz
#

i did

#

f7 does nothing

junior fog
#

took a couple hours last wipe but they got the only cheater i encountered

#

f7 flags to server admins also

tepid wharf
long wren
tepid wharf
#

If i click not you it is going to log me out of the account im trying to log into

long wren
tepid wharf
#

how can i make an appeal before i log in

long wren
tepid wharf
#

you arent listening. I cannot log in to the account i am banned on. It will not allow me to because I have a red steam account alert when my account was hacked when i was young and someone in my family chargebacked the payment. So i cannot log into the account i am banned on.

#

It will not allow me to log into the website. it gives me the error i got which i sent to your dms

tepid wharf
#

I literally tried and sent you a picture

long wren
tepid wharf
#

we are going round in circles now

long wren
#

and Log out of your account and log in as a banned account

crude hornet
#

I roughly understand what it means

tepid wharf
#

that is the image i sent you

#

I can log in with my account im trying to play on now. I cannot log in and i am getting the error on the account i have the gameban on

long wren
tepid wharf
crude hornet
#

Are you saying that you need to appeal your banned account, but due to past history, your Steam account cannot log in to any website other than the official Steam website

cosmic stream
#

I don't know why I was banned, I didn't have any hacking

glass oliveBOT
#

Hey, @cosmic stream

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sour quartz
#

PLEASE

#

THIS KID IS SHOOTING IN THE NIGHT HAZZY HEADSHOTS 100 OUT

tepid wharf
sour quartz
tepid wharf
sour quartz