support

[ocean fulcrum]

warehouse is mining outpost

[cyan sail]

why they gotta make the names so weird

ty

[ocean fulcrum]

no clue

[rough summit]

Ive got literally few more hours to play, whole weekend work, 500 people in q and cant buy vip because its out of stock ;/ any plans to adding more slots?

[primal bear]

what time did us main wipe??

[ocean fulcrum]

same time as force wipe

like 2:36 ago

[primal bear]

ight shorty

[hushed badger]

YO I ACCIDENTALLY LEFT THE SERV IS THERE ANY WAY I CAN RECONNECT WITHOUT HAVING TO STAY IN QUEUE

didnt mean to put caps

[ocean fulcrum]

Unfortunately not, you’ll need to wait in the queue or purchase VIP to skip the queue.

[hushed badger]

how much is vip

[ocean fulcrum]

!donate

[glass olive]

Hey, @ocean fulcrum

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ocean fulcrum]

You can see on there^

[tame pendant]

RUSTORIA BR MAIN NEED MORE SLOTS

HAVE 450 SLOTS AND 400 PLAYERS IN QUER

[fluid thunder]

@suport can you get in call we need some help

[tame pendant]

QUE

QEUE

[orchid fox]

hello, i want to buy the vip but i can't login from website, can i buy it manually?

[torpid basin]

@suport can you get in call we need some help

[fluid thunder]

@ocean fulcrum

[ocean fulcrum]

i cant get in call atm

but i might be able to help

whats up?

[ocean fulcrum]

create a #payment-support ticket

include your steam id^

[torpid basin]

its not abt payment

[gleaming cloak]

@ocean fulcrum how long does it take to review a ban appeal not related to cheating?

[ocean fulcrum]

i know i was speaking to paradise

[ocean fulcrum]

1-3 business days usually

[gleaming cloak]

[ocean fulcrum]

@torpid basin how can we help though

[gleaming cloak]

all good!

[rough summit]

i just want to buy VIP 😦

or more like, i just want to play with my friends 😦

[torpid basin]

yes

[ocean fulcrum]

Do you need help to do so?

[torpid basin]

bro we need vc support kinda hard to txt

[rough summit]

no, its out of stock 😦

[ocean fulcrum]

Ahh okay

[rough summit]

and i cant play during weekend

[torpid basin]

llama pls

[rough summit]

so im begging everywhere ;d

[torpid basin]

some secs

[ocean fulcrum]

Ehdix its a bit late where I am I can’t speak

I can watch/listen

[torpid basin]

just listen then

[ocean fulcrum]

alright one sec

[torpid basin]

get us all in the support tho

all but yeezy

[hushed badger]

yo im in an 8 man team and we cant get over 6 max on team?

[ocean fulcrum]

i dont have perms to move to support it seems

is it fine if we use chit chat or is a dm better

[ocean fulcrum]

which server?

[hushed badger]

lo w pop us

low pop us

[torpid basin]

privat call llama

[ocean fulcrum]

You can have as many people in the team you want

[torpid basin]

?

[hushed badger]

i mean on team in gaem

[torpid basin]

i added you

[ocean fulcrum]

sorry mis-typed

but team UI is 6

@hushed badger

[hushed badger]

ok thx

that sucks

[cyan sail]

Question about the map. So HQM quarry is on the road connecting to outpost If someone put walls all around HQM that would block the road and if they set up turrets guarding the road. Then that would be blocking off outpost right?

[tough minnow]

why tf is eu long not getting restocked

its ridiculous

[slow vapor]

!slots @unborn gorge

[glass olive]

Hey, @unborn gorge

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[atomic mauve]

Hi, can i get any content creator vip?¿ I cant even buy

[midnight zephyr]

no one knows you lil bro go meet the rope

[marble scaffold]

the eu main is off again?

[rough sigil]

i am banned bro

[thin relic]

Hello my vip is not working

[rough sigil]

for cheating 💀

[balmy cypress]

Hey, I sent you a DM

[balmy cypress]

please use #payment-support

[marble scaffold]

@balmy cypress what happen now in Eu main

[tall sluice]

open slot in br main, it wont be long before there are more people waiting than playing xd

[rough sigil]

how can i make a ticket

i am banned for cheating because i have a lucky bow shot

[ocean fulcrum]

!appeal

[glass olive]

Hey, @ocean fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean fulcrum]

@rough sigil ^

[marble scaffold]

@ocean fulcrum what happen now in EU main?

[ocean fulcrum]

not sure

[tall sluice]

it makes no sense that the brlong has the same host according to you and has more lost xd

they have 204 people waiting with the same host

[ocean fulcrum]

Server restarting

Will be up soon

[marble scaffold]

okey

like in 5 min right?

[ocean fulcrum]

More or less

[marble scaffold]

thanks

[near halo]

What do I do. after waiting 3 hours in queue on EU MEDIUM, and when i was finally loading in, game turned off. i reconnected now and there are 179 players ahead of me.

[rough sigil]

i made a appeal

how can i see the reaction

you guys can check my pc for cheats bro

i want a unban

[cobalt jackal]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[rough sigil]

yeah bro my reason is hacking man but i am 100% clean

check my pc or something

[south sage]

I was banned by the system for Hacking for nothing. I have written an appeal, please check it.

[near halo]

me too guys

i have banned by the system for hacking and i didnt do nothing

i even got banned in the wrong server i waset even playing

i was playing eu main and got banned in eu mondays☠️

[uncut valve]

i have banned by the system for hacking and i didnt do nothing

[near halo]

same.

[rough sigil]

me to

[bright rune]

@balmy cypress please healp Karson, he have problem which I had

help*

[rough sigil]

yeah i was in my base bulding and i got an anticheat

[near halo]

@balmy cypress i got the same problem too

and i am a vip too idk why it dosent show

[bright rune]

@ocean fulcrum Llama please

[ocean fulcrum]

!vipissues @near halo

[glass olive]

Hey, @near halo

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

what about my false ban and all the other guys?

[ocean fulcrum]

I’m off for the night guys so I’m sorry but I can’t help more🙏

[thorny mural]

how do you make a ticket i am stuck on rustoria us main

[bright rune]

Can you call someone who can help us?

[proud fiber]

When do they view the tickets we made

[near halo]

what are u appeling

for

[proud fiber]

for some reason it keeps saying i have vpn/proxy server on

[south sage]

Help me

[near halo]

oh

YES HELP ME TOO PLS

[bright rune]

@hearty fulcrum @weary mason @wispy dirge @raven mist help please guys. System banned Hacking @uncut valve he is not a cheater

[near halo]

like 5 ppl got false banend as im 1 of them

[south sage]

I was banned by the system for hacking for nothing. I have written an appeal, please check it.I am ready to pass any test.

[regal cape]

https://medal.tv/de/games/rust/clips/jpxIqU23AEqas9ekf?invite=cr-MSwzNzgsMTk5ODg3NjE5LA

please ban this dog

[lusty ingot]

how do i report

/report

[glass olive]

Hey, @lusty ingot

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rough sigil]

what is this shit anticheat

[uncut valve]

i have banned by the system for hacking and i didnt do nothing

[rough sigil]

yeah me tio

[near halo]

me too

[near halo]

react if u got banned

[sonic gorge]

I thought these servers had crash protection. game crashed 2 min ago now have 48 people in front of me

[fervent glade]

hello i need an admins help.

us small

[viscid vine]

if it's about a cheater

[viscid vine]

!report

[glass olive]

Hey, @fervent glade

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dusty saddle]

!appeal

[glass olive]

Hey, @uncut valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fervent glade]

its about the vip. it keeps rebuying it and i dont want to do that/

[dusty saddle]

!appeal

[glass olive]

Hey, @rough sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

!cancel

[glass olive]

Hey, @fervent glade

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fervent glade]

that dosnt pop up for me tho

[dusty saddle]

make sure you are logged in

[fervent glade]

I am

the drop down is diffrent though

[dapper thorn]

I cant log in, got the same problem twice, can anyone help me?

[fervent glade]

that video is to old

[dapper thorn]

I cant send the print here

[viscid vine]

What do you mean by ''i can't log in'' ?

[dusty saddle]

https://donate.rustoria.co/account.php

login from there

[dapper thorn]

Waited the queue and then got a message "Disconnected: Banned: Hacking"

[viscid vine]

!appeal

[glass olive]

Hey, @dapper thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper thorn]

Wish I could send the print here

[sonic gorge]

game crashed why am i in Que now? i thought your servers had a 5 min rejoin thing?

[lusty ingot]

biggie how quickly are admins looking into reports

[fervent glade]

is there any way i can get the money back. i had no clue it was a subsricption

[viscid vine]

We do not have a grace period.

[viscid vine]

!refund

[glass olive]

Hey, @fervent glade

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[raven mist]

Make a ticket in #payment-support To have it refunded if not used

[dusty saddle]

they are always looking just can't tell you how fast, it really depends

[fervent glade]

how do i do that?

[sonic gorge]

That is utter BS. now i have to wait like 2 hours to join

[raven mist]

Click on this channel #payment-support

[dusty saddle]

!vip You can always get VIP

[glass olive]

Hey, @sonic gorge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[raven mist]

and make a ticket there

[viscid vine]

#general message

[lusty ingot]

okay mate cheers

[dapper thorn]

Ticket sent.. Ticket #bdb4af

If anybody can have a look please 🙂

[raven mist]

Should be able to join

[dapper thorn]

Thanks

[slate belfry]

why am i getting authticketcanceled

[dapper thorn]

What was the problem?

I got kicked out twice

[near halo]

PLEASE CHECK #7dd297

[dapper thorn]

After waiting the queue time

Such a long time lost

[dapper thorn]

@raven mist

[raven mist]

What server did you join?

[dapper thorn]

BR LONG

[raven mist]

Ru in queue rn?

[dapper thorn]

Yes

Can you skip me so I can test?

[near halo]

can u check my tickeet pls

[dapper thorn]

If I got a problem still

[dusty saddle]

restart rust, maybe even steam

[near halo]

pls 7dd297

[carmine estuary]

i just got kicked for steam auth something and a bunch of numbers and now i am in queue, is there not any grace period?

like i rejoined 3 seconds after i got kicked

[viscid vine]

#general message

[slate chasm]

my queue worked at 2 now it says im in a queue

when i got it today

[dapper thorn]

Ive logged, any way I can have more info about that ticket? I dont want to run into the same problem again 🙂

[woven oxide]

Good afternoon, can you tell me when the VIP will be available for purchase? EU LONG

[timber rose]

we dont know

[slate chasm]

why wont my vip work when it worked at 2

[viscid vine]

!vipissues

[glass olive]

Hey, @slate chasm

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[near halo]

can some 1 plesae check my ticket

[proud shoal]

I've been trying to enter in br main for 4 hours and the server kicks me out. 4 hours. What is happening?

[near halo]

its very importent t0o me.

#7dd297

[viscid vine]

Please have patience.

[near halo]

ive already waited 1 hour

no respone no nothing...

[sage bison]

@viscid vine my q skip is not working rn

on eu long

[viscid vine]

!vipissues

[glass olive]

Hey, @sage bison

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[spice wing]

eu main is unplayable atm as it is lagging for the last 10mins

[jolly sonnet]

can we talk about the state of eu main

[raven mist]

#announcements

[near halo]

gg wipe ended cuz i got false banned

[timber rose]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

i did alreawdy

like 1 hour and 30 mins ago

[sage bison]

ive created a ticket can you pls resolve this asp the team needs me🙏🙏🙏

[near halo]

im still waiting till now

[viscid vine]

You will need to wait till an admin from payment will check your ticket

[timber rose]

I'm sorry but the only thing I can do is to inform you to wait

[near halo]

cuz how tf i get banned in eu mondays but i was playing eu main

[viscid vine]

Appeals can take 1 to 3 business days.

[near halo]

?!?!?!

[near halo]

yh so gg wipe/rip vip

[sage bison]

@raven mist bless me up brother n fix my vip pls

[raven mist]

Admins cant

You gotta wait for our payment staff

[sage bison]

where the payment staff at

[near halo]

]'

[verbal sigil]

any eta when leaderboard will be fixed or is it only for me it wont load?

[fathom prism]

卧槽泥马卡死了玩尼玛啊退钱

[winged geyser]

How to fix Disconnect:Hacking? pls help

[near halo]

lol

another guy who got it

[sage bison]

where this payment staff at my vip doesnt work

[fathom prism]

eu main why?

[viscid vine]

Restarting

[near halo]

like 6 ppl reported getting banned for hacking even tho they warent

[viscid vine]

!appeal

[glass olive]

Hey, @winged geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eager pilot]

@raven mist any chance too unlock more VIP slots for br main? my game crashed when i was respawning in my tug

[near halo]

i got banend in a server i wasent even playing

[long wren]

!slots

[glass olive]

Hey, @eager pilot

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fathom prism]

Why can't I improve my defense by restarting all the time?

[timber rose]

Make an appeal

!appeal

[glass olive]

Hey, @timber rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

a VIP slot will be open after one will expire.

[near halo]

I DID ALREADY IM WAITING ALMOST 2 HOURSSSS IM BOUT TO LOSE IT

[eager pilot]

so no chance for today

[winged geyser]

!appeal

[glass olive]

Hey, @winged geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber rose]

The appeal response time is 1 to 2 business days

[near halo]

its 1-3 but then my vip gonna be ended

for this wipe

so whats the point

[raven mist]

There you go

Handled

[timber rose]

I'm sorry but I can't help you further

[raven mist]

Now find another server to play on

[near halo]

????

[raven mist]

Exactly what i said

[near halo]

why tho

[sage bison]

what estimated time for response on payment support

[near halo]

whyd u do it

[raven mist]

Im sure you have some other accounts to cheat on

Goodluck elsewhere

[timber rose]

Same

[near halo]

cheat?

[sage bison]

1-3 days????

ur taking the piss

[near halo]

i got banned in the server eu mondays but i was playing eu main??

[raven mist]

Payment support asap

[raven mist]

We are talking about appeals

[near halo]

i bought the vip to eu main too
???

[raven mist]

It had to be eu main not eu mondays

[sage bison]

okay but i asked bout payment so yh

[near halo]

it says eu mondays am i wrong?

[sage bison]

.

[near halo]

so how it saying i got banend in eu mondays when i was playing this wipe eu main

[raven mist]

You are not wrong, but it had to be eu main, nog eu mondays

Wrong on our end. But you are deffo banned for hacking

[near halo]

but i didnt cheat dosent matter what server it banned me on

[near halo]

??

[merry elbow]

When restart on Eu Long?

[raven mist]

You are reading it well

[near halo]

do u got any proof i cheat ? u wanan pc check me or something cuz ik i defo didnt cheat

[timber rose]

!ticket

[glass olive]

Hey, @timber rose

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[sage bison]

tf u mean restart that shit already wiped😭

[near halo]

and how my clan didnt got banend while i did

[raven mist]

We do. And no we are not going to show you any evidence

[raven mist]

They did.

[uneven wolf]

Lmao y’all admins our buns bro you guys banned me for a week for playing with cheater when I was solo the entire wipe sad bro and my appeal was denied

Crazy how a solo can get banned for association like how’s that even possible

[near halo]

crazy i didnt even cheat as i fac reset my pc 3 days ago dont have anyshit installed

[sage bison]

lwk i js wanna play eu long man vip broken😔

[tough bane]

You may shared some code or a tc or were in a team. You never know.

[near halo]

clearly sad

[raven mist]

Damn, this proofs alot

You got me there

[sage bison]

can u tell yo payment support to check eu-3128

[near halo]

u wanna any desk?... i will do eveything to prove i didnt cheat/hack

[raven mist]

No need, we already have enough

You wont be unbanned

[uneven wolf]

Wait so I got banned for association bc a guy gave me a base he was cheating and I Auth on tc that’s all the prof you need

[covert needle]

Where I buy the br main bio

[sage bison]

@raven mist plzzzzzz man i wanna play eu long

[covert needle]

Vip

[near halo]

I KNOW I DIDNT CHEAT THO WYM

[raven mist]

Stopppp, just be patient

[long wren]

!vip

[glass olive]

Hey, @covert needle

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sage bison]

IMMM ITCHING FOR EU LONGGGGGG

[outer rain]

ur cooked. do an appeal

[outer rain]

Admins trying their hardest to get to you.

[foggy barn]

so is eu main gone?

[winged geyser]

Can you help me?

Disconnect:Hacking

[uneven wolf]

Nah bro tbh it’s sad how you guys can ruin one of my best wipes bc I was given a base don’t you guys need proof to ban for association how is me being in the same base after tc was cleared and I changed basically all code locks how does that warrant me getting a ban

[long wren]

!appeal

[glass olive]

Hey, @winged geyser

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd sparrow]

so the whole team died cause of the restart/lag, thats cool

so we just supposed to suck it up?

[sage bison]

i hope this is true🙏😵😛😫💀🔥

[foggy barn]

so eu main no longer here?

oh its here wasnt showing tho

[uneven wolf]

This why you guys servers are dead never would of gotten banned for some bs like this in other servers bc their admins have a functioning frontal
Lobe gg wp admins recall making the server better by banning solos 👍

[viscid vine]

Well if the guy who gave you the base got banned and you got his loot it's Association

[violet tundra]

where the heck are the vendors at the fishing village

[viscid vine]

Because you got an advantage.

[violet tundra]

on us main

[uneven wolf]

lol that happens on lots of servers other servers don’t punish the legit players tho just ban the cheater move on maybe despawn the loot but don’t ban the unknowing solo who has no idea bro is cheating

[eager pilot]

@viscid vine is it impossible to unlock 5 more vip keys for BR Main?

queue is too long

[uneven wolf]

Also when cheaters get banned on official the base blows up then it’s a free for all for loot

[sage bison]

mf if u gnna break my q skip atleast restock vip so i can rebuy 😭

[viscid vine]

You got his base with the loot, you had an advantage, you got banned.

[uneven wolf]

So should all the people who get cheater loot get banned ?!

[viscid vine]

On official servers the base will just decay, nobody will blown up the base for others to take the loot.

[sage bison]

yo cant u js push me through the Q??

[viscid vine]

No.

[viscid vine]

VIP slots will be available as soon as one expires.

[uneven wolf]

Any other server isn’t banning people for getting cheater loot just this one I guess

[sage bison]

how long till yall restockin eu long cuz

[uneven wolf]

Idc won’t be playing these servers again don’t realize your moderators where retarded

[eager pilot]

@viscid vine next wipe then, got it

[viscid vine]

Thank you for your kind words, hope you will enjoy your journey on other server.

[viscid vine]

Probably couple of hours or days, track the #vip-stock-alerts channel better.

[sage bison]

yall havent restocked vip in a month.....???

[viscid vine]

It is restocking automatically

[sage bison]

YES TY

[slender nimbus]

@viscid vine my vip renewed today but im in que?

[viscid vine]

!vipissues

[glass olive]

Hey, @slender nimbus

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[viscid vine]

#vip-stock-alerts

!vipissues

[glass olive]

Hey, @proud spoke

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[viscid vine]

Actually, you need to verify yourself

!auth @proud spoke

[glass olive]

Hey, @proud spoke

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[viscid vine]

open a ticket on #payment-support

[trim lodge]

admin

[viscid vine]

How can we assist you ?

[brave igloo]

is it possible to report someone in this disc?

[viscid vine]

What do you mean more exactly ?

[brave igloo]

cheater report

[glass olive]

Hey, @brave igloo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[verbal pollen]

We don't take cheater reports on Discord, if that's what you're wanting to know.

[fair pewter]

hey my chinese friend recently got banned from rust for 1 week and he was wondering how long the ban from rustoria will last]

[viscid vine]

you just got your answer above.

[brave igloo]

okay i just have clips of someone blatantly aimboting

so i was wondering if i could do something with it

[viscid vine]

Report it in game using F7 and after you can upload it on the website.

[brave igloo]

what website

[fair pewter]

?

[viscid vine]

https://rustoria.co/support/report

[sleek plover]

Can I verify that my prio queue is working?

[viscid vine]

Was is for cheating ?

[fair pewter]

not sure

[viscid vine]

Just if you log in.

[fair pewter]

it was a 7 day ban from ust

rust like someone mass reported his account

[viscid vine]

It should be shown when he is trying to connect to the server

[sleek plover]

I find it odd that I'm 46 in queue

[viscid vine]

What server ?

[sleek plover]

US Long

[fair pewter]

it just says the temp ban was to recent

doesnt have a time frame

[viscid vine]

!appeal

[glass olive]

Hey, @fair pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

Devs are aware.

[sleek plover]

Thanks

[verbal pollen]

Thanks for letting us know and for being patient while they look into it!

[wind mango]

!report

[glass olive]

Hey, @wind mango

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[tender plinth]

@quick escarp @west osprey rustoria eu long stats are projecting last wipe please update thanks

[outer rain]

pls 🙂

[near halo]

!report

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[visual plover]

can i please get help with a ban appeal. ive been waiting almost 2 hrs with no reply. i have all valid proof for my reasoning

[obtuse widget]

can someone reply to my ticket please

[thin plover]

You made a NETWORK support ticket

[visual plover]

alr

i made one on the ban one too

[thin plover]

Like I told you in it before I closed it, you need to appeal on the website

[visual plover]

no response for 1.5hrs

yes i have

[thin plover]

It is currently force wipe and we have a lot of stuff to look at, the banning admin will have a look when they can

[visual plover]

ok i understand

how long should i be expecting it to take??

[thin plover]

It is usually 1-3 business days but it can be faster depening on the situation

[visual plover]

days?? alr man thanks

[compact fern]

How can i report someone for cheats?

[foggy barn]

f7

[sage bison]

where is payment support at

[compact fern]

Only with f7?

[obtuse widget]

fr

[brave igloo]

are you removing bases that get banned?

[sage bison]

been waiting 3 hrs

[hoary gorge]

are u planning to fix the main server, its not playable, restart every 10 mins

[long wren]

NOPE

[trim swan]

I GOT KICKED FROM THE SERVER

I WENT TO THE BATHROOM AND I GOT KICKED FROM RUSTORA

US MAIN

[long wren]

!appeal

[glass olive]

Hey, @trim swan

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[foggy barn]

admins fix ure fucking servers

[fathom prism]

I will not buy vip for eu main anymore. You should be responsible for vip for such a bad server.

[trim swan]

what tf is that spposed to do?

i aint got banned or anything

[obtuse rover]

Help lag

[acoustic citrus]

restart eu main

[foggy barn]

@stiff widget

[obtuse rover]

Miun

[foggy barn]

@strong willow

@toxic shard

[hoary epoch]

stinky server

[foggy barn]

@west osprey

[fathom prism]

This is the worst server I have ever seen.

[long wren]

Hello what do you need help?

[foggy barn]

broda

fix ure servers

[hoary epoch]

they only know how to let ppl buy vip

[foggy barn]

aint possible to move getting kicked

[long wren]

we aware please dont tag admin

thank you

[karmic spindle]

guys what should i do if i have a 6+ deep cheater clan next to my base that are just not getting banned? like these guys are just flying around aimbotting everyone and raiding every base. Me and my duo alrdy f7 reported them but nothing happens. Like where tf are the admins?? (its been 2 hrs now since the f7 reporting)

[foggy barn]

ima find a group of ppl to especially tag u (joke)

[thin plover]

Just in case you can also make a ticket on our website

[hoary epoch]

bow 3 headshot from 280m still playing

[fathom prism]

The server had to be restarted at least 30 times today

[vestal orchid]

why eu main so bad??? every wipe

[scenic sedge]

@thin plover is EU Main restarting?

[shadow spoke]

Hi I purchase vip earlier today for US MAIN however it put me into queue I have restarted the game 2x now I know its not me can it be fixed please ty.

[urban island]

!support

!ticket

[glass olive]

Hey, @urban island

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[trim swan]

just got vip cause of your bitch ass

[long wren]

#payment-support please make a ticket

[shadow spoke]

Bump

[trim swan]

pussy ass bitch

[long wren]

thank you

[shadow spoke]

Damn thats crazy

now i gotta wait for that ticket too

[trim swan]

mod can say shit or else he will loose his 10 scrap paycheck

[languid plover]

Yeah im on this monday server and everytime i try to connect it says disconnected: disconnected but when i go on any other server its fine?

[shadow spoke]

are there any active admins? waiting in support for a while now.

[nova yew]

restart and restart and restart and restart

[river folio]

us main lagging badly

[craggy sage]

server laggin out

[dawn bear]

servers US MAIN is super bad rn

[thin plover]

#payment-support

[shadow spoke]

I made a ticket what is response time?

Is that the only way to get this resolved?

I have player id ready to go

[long wren]

only a few admin can handle payment tickets. So it's hard to say how long it will take

[long wren]

Yep

[shadow spoke]

Its just frustrating to pay money for something that doesnt work. I bought this because I gotta go to work and when I get home Im tryna play some mufucking toria so its sad when i gotta wait in queue for dat shit

[proud fiber]

omg i created a network appeal at 4:08 and its 6:27 now how much longerrrrrrr

[thin plover]

What is the error you're getting

Huh you said it's a problem about RUSTAFIED.COM us main...

[proud fiber]

oops lmao

[thin plover]

It's RUSTORIA here

Glad I fixed it

Sometime a little reading fixes problem

[candid steeple]

is there not a cheating report in this discord??

[languid plover]

goodjob dad

[thin plover]

Not in discord no

We have a website

Make a ticket

[candid steeple]

okay then check it right now when i make it

whats the website

[thin plover]

I will not but another admin will

[thin plover]

!ticket

[glass olive]

Hey, @candid steeple

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[visual plover]

can an admin please look into my appeal or the website its been three hours man i payed vip to just get banned from rustorias mistake... i have all thge proof (Appeal #327848) is the code im begging man lmao

[long wren]

only banning admin can reply

[visual plover]

and that is??

[long wren]

and appeals take 1-3 bussines days

[visual plover]

what bro??

[broken tapir]

I need help

I just got banned for idek what

[long wren]

Hello what do you need help?

[long wren]

!appeal

[glass olive]

Hey, @broken tapir

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken tapir]

I mad an appeal but I was on the server earlier and then I left for work to comeback to being banned

[bold axle]

!appeal

[glass olive]

Hey, @bold axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken tapir]

I just dont get it

Im banned for what

and It says I didnt even get banned on the server I was on

[long wren]

you were banned from what?

reason

[sage bison]

!report

[glass olive]

Hey, @sage bison

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[hard maple]

@thin plover look dms

[thin plover]

No thank you

What is the problem

[hard maple]

look

hard cheater on eu long

spinbot loooser

[thin plover]

Ok, my dms are not the website to report people

And I am not even close to my pc at all

[hard maple]

fuck it ima let him cheat for me nextwipe

[sage bison]

was his name soundcue? @hard maple

[thin plover]

Even if I was to look, there's not much I can do

I'm on my phone

[hard maple]

shit ima let it fly out

[stiff gull]

📃 ✍️ reporting players in anabolics dms

[thin plover]

We have a report system for a reason

[hard maple]

look at this spinbotting looser

locked on me from behind

[broken tapir]

Cheating I guess but I just play a rustoria server for the first time ever

[thin plover]

Make a ticket

[hard maple]

no thanksyou

[thin plover]

Ok then, have a good evening

[hard maple]

im recruit him nextwipe hes a chill guy

cant beat them gotta join em

[thin plover]

Ticket

[stiff gull]

weak mindset my guy, dont play with cheaters

[thin plover]

The time he took to come here and send it to my dms (which I can't help with) is longer than it would take to open the website and make a ticket

[long wren]

and can't you make an appeal right?

[broken tapir]

I made one

im just confused

[sage bison]

can someone check report tickets

hard cheater on eu long

[shadow spoke]

Is payment support out for the night?

[thin plover]

They might still be around but I'm not sure as all of them are in EU timezone

[shadow spoke]

I figured prolly wont get a response till tomorrow then?

[thin plover]

And its like ~2am right now for them

[shadow spoke]

Will they delete my ticket if i dont respond?

[thin plover]

No

[stiff gull]

4 AM if they're in central eu ^

[long wren]

If the ticket is deleted, it means fixed vip

[broken tapir]

is there any way to get a faster response on my ticket?

[long wren]

There isn't

[broken tapir]

oml how long will it take for a response

[strange rapids]

tickets arent working

[long wren]

appeals take 1-3 bussines days

[broken tapir]

youre just making them to fast

[strange rapids]

i am not

[verbal pollen]

no, that's a bug with tickets and uploading video. The video is too long/file too large.

[iron scroll]

vip

!vip

[glass olive]

Hey, @iron scroll

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[verbal pollen]

If you post it to youtube or streamable and then link the video in the ticket, it'll work fine

[pine elm]

<@&274980199668645888> i am sorry i dont know if you can do anything against that and sorry for the ping but we are getting rage cheat raided on eu mondays F18 on lake

[echo drum]

How do i report a player here?

[ivory perch]

!report

[glass olive]

Hey, @echo drum

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[echo drum]

thanks man

[long wren]

!ticket

[glass olive]

Hey, @pine elm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pine elm]

last wipe it took 2days till the cheater got banned can you do anything? also my mate just suddenly got disconnected after 9hours without problems ofc can be random but i think ddos

[stiff gull]

considering the amount of players and assuming like 1 in 10 opens a ticket thats rather quick

[pine elm]

not fun tho to grind 9hours just for some kids to get mad that you wipe them and they start rage cheating?

[thin plover]

If ONE player got disconnected, chance of ddos are very low

[thin plover]

If you want to have a proper ticket you can use our website

[pine elm]

Yes ofc idc about that but still obvious cheats

Alr

[thin plover]

We are much faster than 2 days, you probably mean they got banned by EAC

[stiff gull]

got a cheating clan next to me aswell, just open a ticket and watch some movies

[thin plover]

I have never a ticket open for more than 24h in my time as admin here

And I've been here for a bit

[pine elm]

They are on our base very mad after we wiped them

[stiff gull]

if you wiped them i doubt they can do much harm other than trying to doorcamp then

can recommend giving Fireforce or Berserk a look, give it like 4 episodes and the doorcampers are most likely not there anymore

[sage bison]

@thin plover ARE U ON PC?

[thin plover]

No

[pine elm]

we got back to base with loot suddenly my mate gets 3headed my other mate too and they know exactly where we peak but anyway good day

[sage bison]

whos a active admin rn

[thin plover]

If you make a ticket, they will see it

[sage bison]

ive made a ticket 35 mins ago

[thin plover]

Ok that's good

[sage bison]

still no response

[sage bison]

u want ticket number maybe u can push it up to someone active rn?

[thin plover]

It is force wipe, we are looking at every ticket in order they come in

Your ticket will be looked at and answered when the admin come to a conclusion

Banned or not

[sage bison]

ight ty

[sage bison]

BRO WE JS GOT CHEATED ON BY THE SAME GUY

bout to put more clips in the ticket

ty tho anabolic

[thin plover]

No problem, just be a little patient

I will get on to look at tickets when I'm off work

[proven locust]

As Luki said we rn getting raided they got wallhack https://medal.tv/games/rust/clips/jpCBzjL0YfT-z1OHp?invite=cr-MSxyYnEsMjQ1NTcwMTQ0LA

[pine elm]

So fun 2 wipes 2 times getting raided by cheaters

[thin plover]

That can go in a ticket as it will most likely be unoticed here

[proven locust]

Ticket doesnt to anything, it takes ages. Till any1 will answer, the base is gone and the fun is ruined

[steel relic]

!support

[thin plover]

I will say that personally when I do tickets, I'm not looking in here at all so yes it is 100% better to make a ticket

[undone mist]

ive restarted my pc 3x and steam like 4 why dont i have the rust update out

pls help someone

[thin plover]

Verify your files

[proven locust]

Yeah anyways, he said that admin doest care, our base is gone, cannot even peak without getting killed

[thin plover]

Ah so you are calling them out in game too

...

[proven locust]

No, we literaly said that they shouldnt be mad about beeing countered from giant excuvator

and he repplyied that admins doesnt look anyways

in VC

[proven locust]

We didnt called out, im sorry that I dont have a clip of that saying

[thin plover]

You don't need a clip, just report them on the website

[undone mist]

ty

[thin plover]

And then we'll get to it

[gusty plank]

who banned me? id: 76561199130240207

[undone mist]

worked

[proven locust]

Report doesnt do anyways, even if he get banned 3days later, our base is still gone

[glass olive]

Hey, @proven locust

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thin plover]

Unfortunately Rust as a whole have a big problem with cheaters but we do our best to keep them off the servers

Or ban them when we get evidence

[proven locust]

Yeah I know, but problem is, no active admins

in rust

[thin plover]

We are active, just looking at tickets made before yours

And then we'll get to yours and will answer it when we have a conclusion

[gusty plank]

^ to add on, if appealed, do ban logs ever “timeout” or go away?

[proven locust]

Anyways they raided straight to tc, they knew everything, didnt even respawned in my bag, I died instantly, even if I report/create a ticket, doesnt do anything, since we gonna quit from the server, that we got raid rage cheated twice, have a nice day

[thin plover]

You too

!ticket

[glass olive]

Hey, @cedar helm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[gusty plank]

u gonna answer me?

[thin plover]

I am on my phone, I cannot check

And as you can see, I was already talking to someone before you came along

[gusty plank]

do they ever timeout or get deleted if appealed

apologies

[elder salmon]

need help from admin plz

[thin plover]

What do you mean

[proven locust]

Yeah Its alright, base raided, nothing we can do about that

[elder salmon]

i bought vip and cant get in plz help

[gusty plank]

I was banned for playing with a cheater from LFG. Im curious on whether the appeal is accepted, does it mean the ban will be deleted as I didnt know he was cheating?

Or if it is permanently bound to my account

[elder salmon]

<@&274971100184576010> hellpppppppp

[sage bison]

@thin plover no rush bout the cheater report but its been a hr since ticket been up n no reply 🙏

[long wren]

Hello what do you need help?

[elder salmon]

i bought q skip and still in q i restarted my game too

[thin plover]

I am not the banning admin but usually the ban will stay as it is your job to check who you are playing with

[gusty plank]

alright so if the appeal is accepted the ban will still show and I wont be given another chance?

[long wren]

you mean bought a vip?

[elder salmon]

yes

[sage bison]

blud ibr i need my teams kits back 🙏

[thin plover]

Your ban is most likely for 7 days

[long wren]

#payment-support please make an ticket

[gusty plank]

it is, but im saying does it stack or reset or like yk

[thin plover]

Even if the player end up getting banned, we do not give kits back or anything

[sage bison]

dont u delete the base

[thin plover]

No we do not

Don't believe everything camomo does

Bad example of what we do

[sage bison]

😭

[sage bison]

so wtf happens to their base when they get banned

do u j leave it to decay

[gusty plank]

decays

[sage bison]

ill js offline the mfs while they banned or logged off

[elder salmon]

opened

[gusty plank]

you get banned for that

[sage bison]

thats if admins ban the cheater!

[long wren]

someone raided or decays

[gusty plank]

im pretty sure you get banned for raiding a cheater base

[sage bison]

bro wtf....

i mean theres no way

[sage bison]

be deadass mods can we get ts confirmed?

[long wren]

If you raid the cheater base, there's no ban

[sage bison]

what if i raid after the ban

[pine elm]

can anybody here ban my mate he makes me crazy, while the cheaters raid my base he just places a vending machine in the way and now we cant even deffend i will kill myself tonight

[thin plover]

What, no

[sage bison]

so like how in the fuck does that work

[long wren]

Don't believe his nonsense

[thin plover]

Once a cheater is ban, its up for anyone to raid it

[sage bison]

bet

[sage bison]

no i miss read ur thing i thought u meant that if we raid the cheater b4 ban then the cheater wont get banned

[sage bison]

if i show u a box of sulf can u check my ticket

[thin plover]

I am still on my phone

I'm like some kind of emotional support right now

[pine elm]

who need admin i just raided myself cant be raided without base

[sage bison]

i need support

rn on this cheater

[gusty plank]

i love that they spent time banning me when i wasnt cheating

but not the actual cheaters

[pine elm]

yay they just griefed our external tcs

[gusty plank]

i literally got an ESPer banned 5 mins before i got associatation banned

[thin plover]

Unfortunately association will also get you banned but only for a couple days

[sage bison]

cuz when r u home

[thin plover]

after work, now now if you guys don't need anything else please head to #general

[vagrant lichen]

!help

[burnt crane]

Yo I need help now

[gusty plank]

is there no chance ill be jnbanned early

[vagrant lichen]

how do i speak to Amin

[thin plover]

What do you need help with

[vagrant lichen]

cheater on us small

[glass olive]

Hey, @vagrant lichen

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[vagrant lichen]

i have clips

[thin plover]

Well as you can read, we have a report system

Like pretty much every other Rust servers

[vagrant lichen]

thanks

if you wanna check him while i do ticket its so clear

[pine elm]

one of our tc got griefed by the cheaters because they are so bad that we defended. is it possible that a admin destroys the tc they built? since it was built by cheater?

[burnt crane]

Bro I have bought vip twice and it’s not working y’all need to let me in or I’m going to another server

[thin plover]

no, we do not interfere with gameplay

especially on Vanilla servers

[burnt crane]

@thin plover can you do something about my problem

I have opened a ticket but that does nothing for me tonight

[tiny egret]

i dont now

[thin plover]

have you made a payment support ticket

[burnt crane]

Yes

I want to play tonight and not wait for queue

That’s why I bought vip twice and it’s still not working

[thin plover]

you didn't need to buy VIP twice

[burnt crane]

I thought maybe it glitched the first time

But now I realize it’s y’all’s fault

[thin plover]

I cannot see any payment ticket from you, I am not able to help with money stuff but just to make sure one is open

[tiny egret]

??? @thin plover

[thin plover]

what do you need help with?

[burnt crane]

The account is Heaven I am using two accounts

@thin plover

I don’t care about the money I want to play help get me in

[vagrant lichen]

@thin plover i try to send a ticket and it says im doing it too fast and it wont send it

[sly haven]

where do i type to call out a cheater

[thin plover]

it is most likely because you're uploading a clip that's too big

[burnt crane]

Chop chop

[sage bison]

@thin plover r u sure admins r active rn n possible not jerkin it rn 1hr n 40 mins since ticket report n no reply 🙏

[tiny egret]

I can't link my account I don't understand??

[burnt crane]

Bruh

[thin plover]

it's already being looked into

[burnt crane]

Y’all get paid to help and don’t do anything?

[thin plover]

I do not get paid, I do this for fun

[safe ravine]

Better get fortnite booted up loser

[sage bison]

omg did u know that ur sexy

no homo luv for that

[burnt crane]

@safe ravine I will come in u

[thin plover]

@burnt crane can you dm me real quick, but nothing like that ^

[burnt crane]

Dms r closed

[thin plover]

add me then

[burnt crane]

Done

[tiny egret]

I don't understand how to do it?? @thin plover

[sage bison]

@thin plover can u dm me once uve made ur decision bout my report

[thin plover]

I am not the admin that's looking into it but you will see on the website the answer

[thin plover]

try to do /auth

because to me it looks like you are linked

[naive ember]

#a46261

can sm1 look into this while his team is still online

[sage bison]

IGHT

it is being looked into rn tho yh?

[thin plover]

yes just be patient

[sage bison]

ighty

[pine elm]

crazy fun to have no admins on a server again getting raided since 4hours we defended and now we just cant go out of base because we die instantly and they just grief tc

[fair cradle]

how do i make ticket?

[long wren]

!ticket

[glass olive]

Hey, @fair cradle

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[devout python]

!ticket

[glass olive]

Hey, @devout python

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fair cradle]

What is the wait time for tickets?

[long wren]

tickets are processed in the order they are received

[naive ember]

still no response

[ashen kiln]

??

[vagrant lichen]

When a ticket is submitted typically how long until I hear back

[pine elm]

3days

[grizzled fable]

need help with cheaters

[drifting wind]

!report

[glass olive]

Hey, @drifting wind

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[drifting wind]

any br main admin on?

[viscid vine]

Please don't call out cheaters, report them using F7 in game.

[drifting wind]

our tug boat has been raided and sinked, how long it take to respawn on the harbor
I read that it will took 30 min but still nothing
how long it will take ?

[river folio]

can i report here?

[obsidian yarrow]

rustoria eu small my nickname binance why mute me

[wispy dirge]

?report

[glass olive]

Hey, @river folio

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[wispy dirge]

?appeal

[glass olive]

Hey, @obsidian yarrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny whale]

lag br main

[ashen kiln]

lag br main

[static sable]

puta la wea

paque el vip

si esta como las weas

[frigid ocean]

Lag br main shit host

[ashen kiln]

admins ql

[dawn sundial]

brr main unplayable

@quick escarp ]

[wooden condor]

Help br main

[woeful mantle]

kkkkkkkkk br main down after takin heli

[ashen kiln]

<@&274971100184576010>

[woeful mantle]

#nomorevip

[static sable]

EL OTRO DIA 5 HORAS OFF EL PUTO SERVER

[dawn sundial]

#nomorevip brr main

[ashen kiln]

@stiff widget br main unplayable

[woeful mantle]

they will only hear us when we decide to move

[thorny whale]

SE FUDER QUANDO TO FAXENDO GENETICA CAI KKKKKKKKKKKKK

[zenith hemlock]

Estava fazendo a mesma coisa

[long wren]

😅

[thorny whale]

SE CONSEGUIR A BOA VENDE AI KKKKKKKKKKKKKKK

TO 4 HORAS AGORA IA CONGUEI UMA 3 X 2 Y KKKKK

3 G

[wooden condor]

to com uma 2g 4 y

marcha

[thorny whale]

MAS E KKKK

OQUE FICA MELHOR MAIS Y OU MAS G

[wooden condor]

Depende

G faz crescer

[ashen kiln]

FIIIIXXXXXXXX BR MAIN<@&274971100184576010>

[jolly forge]

PORAA ADM SERV MERDA BASE SO TA POR 5 MIN WTF SEMPRE ESSE SERV

[raven bison]

BR Main is rebooting

[honest finch]

can admin look at my ticket please Ticket #ed8f0a

[honest finch]

^

[zenith hemlock]

To com 300 clones já 3G 3Y vendo por mola

Mas é pano

[thorny whale]

BR MAIN ?

[zenith hemlock]

Chá já já sai, sim

[jolly forge]

eu gostoo

[thorny whale]

MOLA NAOS EI OQUE TENHO KK

[dim fjord]

de novo vai ficar 12horas offline?

[thorny whale]

PARESE QUE SIM

[dim fjord]

carai, brabo, nem jogou, foi direto fazer hemp kkkk

[jolly forge]

nice admmmmmm

[ebon cosmos]

T23 LA MEJOR TIENDA DEL SERVIDOR, AL MENOS POR AHORA JAJA... :laugh:❗

[native stirrup]

how to write an unban ticket

[rough carbon]

morri pro javali, nesse lag que caiu o server

perdi todo meu inventario

[long wren]

!appeal

[glass olive]

Hey, @native stirrup

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut valve]

i have banned by the system for hacking and i didnt do nothing

[gleaming sky]

!appeal

[glass olive]

Hey, @uncut valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proud steeple]

dude there is a cheater on rustoira us long

please help

[spare widget]

!ticket

[glass olive]

Hey, @proud steeple

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[thorny dune]

This should now be fixed and you can connect

[rotund venture]

Appeal #116f4f vpn ban 76561198301589811

I need to get into server PVP

[timber star]

how do i get unbaned, it says chageback but never bought anything on this surver or any rustoria surerzx

[ocean fulcrum]

!appeal

[glass olive]

Hey, @timber star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steel relic]

I have appealed for for three days, but I haven't heard back

76561199381383994

@dusty saddle @viscid vine

Give me a hand

@thorny dune

@hearty fulcrum

@toxic shard

@strong willow

[thorny dune]

Your appeal was replied to 2 days ago and denied. You will need to find somewhere else to play.

[zealous matrix]

hey @thorny dune i made a ticket cause i accidently got vip for SEA Main instead of SEA Long could i get it transferred by chance? 76561198204272887

[steel relic]

why

[thorny dune]

Avoid spam connecting for 10~ minutes and you should be fine

[steel relic]

I'm not a hacker.

[near halo]

mb thanks

[long wren]

It'll be possible if the conditions are met

[steel relic]

@thorny dune

[thorny dune]

Do you mean a #payment-support ticket? If so, only a select few members of the team can handle these due to the sensitive information but they will take a look as soon as possible

[zealous matrix]

@thorny dune yeah i made a payment support ticket and too easy cheers

[steel relic]

I'm not a hacker, but why ban me

76561199381383994

[agile hinge]

<@&274971100184576010> 100% cheater, please help

76561198392396140

EU Main

[frigid crane]

@adiministrator

[zealous matrix]

sorry mate what do you mean by conditions

[frigid crane]

<@&274971100184576010> how did my tc break if no one broke any doors or boomed any walls

[steel relic]

@thorny dune 那我该如何二次上诉

[frigid crane]

im so confused

nothing got looted

[steel relic]

@thorny dune How am I supposed to appeal twice?

[long wren]

If vip has never been used

[raven mist]

!report

[glass olive]

Hey, @agile hinge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[frigid crane]

did he flyhack through my base?

[steel relic]

How do I appeal again

[strong willow]

you don't appeal twice, please stop pinging admins, you already have a response

[zealous matrix]

yeah i got it about 10min ago and haven't loaded into sea main at all

[raven mist]

do you have external tcs?

[steel relic]

But this response is wrong

[long wren]

#payment-support give that a try.

[steel relic]

I'm not a hacker.

[zealous matrix]

cheers 👍

[frigid crane]

no externals our main tc is broken without being raided

i think he is a chinese hacker

he didnt raid but out tc is broken

our*

[raven mist]

Havent seen that happen yet so i would be suprised

We cannot go back in time and see what happened unfortunatly

[frigid crane]

nothing got looted all our doors and walls are still up

i just have no clue how he couldve broke tc

[raven mist]

Maybe a teammate messed up?

[long wren]

we have a very small number of payment ticket admins, so it may take a while for us to respond 😅

[frigid crane]

no we were all roaming and we came back to broken tc

im just confused how

[raven mist]

I havent seen a cheat where a TC gets broken through walls, not sure if thats even possible

Anyways, we cannot see what or who did it - or if you have a suspicioun what player it was we can take a look at said player

[frigid crane]

it just sucks we had a good start and somehow our tc is broken and my one of our team members has a bag still in base

[rough ember]

Yo guys wanna see some bug I found out 😄

[agile hinge]

@raven mist I did send a report, how long should i wait

[frigid crane]

it just makes no sense at all

[raven mist]

Untill we get to it, asap

[agile hinge]

its a huge group on Eu main

[frigid crane]

it didnt decay at all

[agile hinge]

cheating, its bad if it will least for long time

[frigid crane]

can you maybe some into server and see who it was he left my team members bag

but somehow broke two other bags and TC

[raven mist]

We cannot

[frigid crane]

hes vpn and doesnt speak any english at all

[raven mist]

?

[frigid crane]

theres just no way

[void helm]

bro,I am unable to access rustoria.co

What can I do to resolve this?

[raven mist]

Why not?

[frigid crane]

so there is no way i can get help at all

it just makes no sense

[raven mist]

Theres nothing we can do about it, we cant go back in time and check what happened

We cant go just ban around based on suspiciouns

[void helm]

This website is using a security service to protect itself from online attacks. The action you just performed triggered the security solution. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data.

[raven mist]

Try an incognito tab

[frigid crane]

they didnt even get in how could TC be broken

[raven mist]

My response remains the same

We cant go back in time and see what happened exactly

Repeating yourself over and over is not going to change that

[frigid crane]

your so useless

[raven mist]

Thank you

[frigid crane]

thanks for the help lmao not even gonna investigate at all

[raven mist]

^

Make a ticket if you do have a suspicioun 🙂

[void helm]

I don't know what do you mean

[rough ember]

So nobody wants to se a bug huh aight you will see it on youtube then 🤷‍♂️

[raven mist]

?

[rough ember]

you aint prepared for this xD

give me one sec

[raven mist]

Still not sure what you're referring to

[rough ember]

to the masterpeice

[raven mist]

Bit more context would be nice

[rough ember]

I cannot send an image here lol, I can send it to you and then you can submit it

if ya want

[raven mist]

Sure feel free to dm it to me

[prisma sparrow]

0.4 KDa ban by cheats ahahaha

[rough ember]

you need to accept friend req it says i cannot message you we are not friends

[raven mist]

My dms are open

its your settings

but i'll accept

[glass osprey]

look Im part of the team with qlinical we went roaming for 15 minutes we look at the map the two bags in tc room are broken along with tc our teamate who didnt have a bag in tc rooms bag is still up it just seems like he some how went through walls destroyed the two bags in tc room and tc to make it look like its decaying so it wont cause attention it just doesnt make sense all of our loot is there he sealed our doors in idk ive been raided plenty of times but theres no seal from where he raided all of our doors are up and none of our loot is touched

just seems like hes been cheating and did it in a way to not cause attention to himself

I get you cant go back in time but can you at least watch him hes in the cave on I4 like he didnt raid us if there is a way to destroy tc with out raiding please let me know cause ive never seen it before

[prisma sparrow]

Can you ban the app because we've been hit by a streamer stack with a total online presence of 3,000 people?

Appeal #cd40db

[raven mist]

!Report

[glass olive]

Hey, @glass osprey

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass osprey]

nah you just allow cheaters fuck this server

[frigid crane]

such a joke

[raven mist]

I'm simply telling you to make a ticket so we can look into it

Not sure where you see we allow cheaters

If you cant do one basic step we're asking from you i'm not sure what you're expecting