support

[ripe wraith]

<@&274971100184576010> im subscribed on steam and twitch,but on server i have only discord and discord booster, what i need to do?

[candid mist]

cheater guy killing us

[glass olive]

Hey, @candid mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[candid mist]

I have clips contact me

[deft frigate]

You have to make a ticket on the website

[last edge]

for donator role https://donate.rustoria.co/

[neat cloak]

is an advise for posting a suspicious thing in my friend profile

[shell roost]

can i get help ?

[lyric basalt]

how can we help you

[shell roost]

Hi I bought a VIP on Thursday on vipe day and everything was fine.
This afternoon I was playing and everything was fine too but when I started to log in tonight I got a queue for some reason and VIp status failed.

[lyric basalt]

Please make a #payment-support

ticket

[shell roost]

just did it thank you

[lyric basalt]

[ripe wraith]

im subscribed on steam and twitch,but on server i have only discord and discord booster,and i dont have auth from steam and twitch, what i need to do?

[hexed nimbus]

Unsub steam resub then wait 10 min and type /auth ingame steam is slow sometimes

[tulip wadi]

hello im looking for support says come to discord "anabolic jenx"

[hexed nimbus]

Send you steam id to @thin plover or wait for a reply here

[tulip wadi]

@thin plover

[tulip wadi]

thank you

[thin plover]

are you able to join #368790610783764480

https://rustoria.co/rules/vanilla

[severe mulch]

rustoria monday is a map wipe or bps wipe ????

[neat cloak]

.

[thin plover]

@tulip wadi alright you can connect in 5-10 minutes

[lost snow]

Help!

Cheater on eu medium Hubert

[glass olive]

Hey, @lost snow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tulip wadi]

appreciate it !

[craggy quarry]

instead of banning dudes for dumb shit why dont you fix the blatant cheaters at launch on medium

[wind hearth]

@wind hearth

[wind hearth]

yo

[plush current]

do you need help lol

[hallow ginkgo]

RUSTORIA EU MED 76561199583680749

[deft frigate]

!report

[glass olive]

Hey, @hallow ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solar hazel]

Hey my appeal is still pending #cea42e, can anyone look thank you

[deft frigate]

When did you submit it?

[solar hazel]

6 hours ago

[deft frigate]

appeals can take up to 3 business days

[solar hazel]

are yall short staffed?

rustaified gets back in like 5-10 mins, ill be happy to apply for an admmin spot if yall are short staffed

[deft frigate]

#staff-applications

[solar hazel]

i think its nc i sent a long message bc ik someone who made a ticket after i did anfd theres got them unbannned

[agile hedge]

hi I was playing your server I have been playing it for months and I log onto it and it wont let me join and kicks me and says hacking I have never cheated before I have 1700 hours Please help me you can go thru my pc idc i just wanna play with some friends thank you

[deft frigate]

!appeal

[glass olive]

Hey, @agile hedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile hedge]

I have done that but it doesnt say there is any so i think it is a glitch

I click the ban and it searchs and doesnt find anything

[solar hazel]

mine did the same thing i reloaded it and restarted my pc and it should fix itself

[solar hazel]

when do they loook at the applications?

[magic coral]

EU medium offline?

[deft frigate]

when they have time for it

[deft frigate]

seems to be online

[magic coral]

No, server down

[deft frigate]

yea just noticed that

[agile hedge]

it started thursday and still hasnt fixed

[solar hazel]

weird

[agile hedge]

I think im banned but when i go to appel it says nothing found

[magic coral]

Unknown when up server?

[deft frigate]

It should be up soon

[open grail]

Try a different browser first otherwise I'll raise this for you

[agile hedge]

okay

[open grail]

Also include a pic of the error if you could

[agile hedge]

okay one second thanks

[crude tundra]

76561198130652988
Is hacker,Can fly and run fast.

[open grail]

!report

[glass olive]

Hey, @crude tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[agile hedge]

hi Can i dm you the pic it doesnt let me send it in here

[agile hedge]

it also didnt work either

[open grail]

Yep absolutly

[open grail]

I'll escalate it for you just send me your steam I'd too

[agile hedge]

hey i sent the friends request so i can send the pic

and also for my steam info

my steam name is kkd315

[verbal flax]

/ticker query:76561199512095633

[open grail]

!ticket

[glass olive]

Hey, @verbal flax

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal flax]

Admin can you help please?

3 cheaters started living near us. They shoot through the wall. They give 3 heads for each. Can you check please?

76561199746457315, 7656119746457315

Rustoria EU LONG

[glass olive]

Hey, @verbal flax

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral iris]

eu mondays wipe

[open grail]

!wipe

[glass olive]

Hey, @umbral iris

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[open grail]

!force

[glass olive]

Hey, @open grail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

[umbral iris]

Where can I check the map voting?

[lyric basalt]

https://rustoria.co/maps

[tacit flicker]

!report

[glass olive]

Hey, @tacit flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tacit flicker]

/ticket

[glass olive]

Hey, @tacit flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rich lance]

Is this the discord for rustoria rust server?

[mystic rain]

yes it is 🙂

[rich lance]

I was killed in my core by a player called "Blackburnsnightmare" and as soon as I started asking in chat how to message an admin all the loot from my body is magically back in a box next to my body

[neat cloak]

if i have an alert in my account can i play any server? or i am banned from every server?
is an advise for posting a suspicious things in my friend profile

[tacit cairn]

admin pliseeee

[polar raven]

can someone check my ticket?

[tacit cairn]

3 enamy cheat

plisee respon admin

[misty axle]

Tenmai cheat ESP

Rustorai.Sea main

[tacit cairn]

Even if I want to play Heppy, it's difficult

I love this game, please admin respond quickly

[lyric basalt]

!ticket @misty axle @tacit cairn

[glass olive]

Hey, @misty axle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brazen lark]

76561199068656561This bloke is a cheat.

[open grail]

!report

[glass olive]

Hey, @brazen lark

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat cloak]

if i have an alert in my account can i play any server? or i am banned from every server?
is an advise for posting a suspicious things in my friend profile.

[open grail]

What kinda alert

[misty axle]

cheater raid my base at rustoria sea main

[glass olive]

Hey, @misty axle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random sleet]

Hi i'm try to enter in the server and my game is crashing

[neat cloak]

"This account has been blocked for posting or upvoting suspicious content on Steam"

[open grail]

Well I don't think we ban for upvoting someone feel free to correct me here

[random sleet]

help

[tacit cairn]

admin slow respon

[open grail]

Does it give a crash log

[misty axle]

admin low respown

[tacit cairn]

gg

[neat cloak]

its an steam alert for the account

[open grail]

Screenshot it for me rq

[neat cloak]

is in spanish

i speak spanish

[open grail]

I can translate it it's fine

[neat cloak]

how i send it?

[open grail]

Pm it if you'd prefer

[random sleet]

No, idk why but just my game crash when I try to join

[open grail]

Have you run a file integrity check

[bold canopy]

how do i make a ticket for a blatant cheater

[open grail]

If you go to steam>local files> and find rust you'll see a crash log post it here or send it to me if the file check doesn't help

[open grail]

!ticket

[glass olive]

Hey, @bold canopy

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat cloak]

i send you the image

[open grail]

Yep all sorted. You just need to contact steam support they think your account is compromised so they've locked it but you can play on our servers just fine

[storm cypress]

!Ticket

[glass olive]

Hey, @storm cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn moth]

hey so if i just got dmed on steam by a rustoria "admin" can i like verify with you guys if its real or not or just let yall know that there is a person faking yall

[open grail]

You can check the user ids between them and this discord. If they are asking for passwords or a link I wouldn't trust it

Oh on steam? No defo don't trust it

[thorn moth]

yeah thats waht i figured cuz they gave me a link to "steamworks" to vote on a skin for twitch drops

do you like want the profile or just ignore it

[open grail]

Nooooooo don't click

Report it to steam not much we can do

[glass olive]

Hey, @open grail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crude tundra]

76561199156198157 VPN ban , Please unlock it .

[lyric basalt]

Fixed, wait 15 mins before joining

[neat cloak]

something else, there is a way to get a better chance of the account unbanned?

i think i cant play beacause it doesent let me put online mode

[polar raven]

can u look at my cheater report ticket please

been waiting 2 hours

[lone jasper]

@balmy cypress please check dm 🙏🏻

Dear <@&274971100184576010> , please help me with unblocking, 3 days ago I was blocked with the words : go to dmscord to Luke, I went in, wrote to him, he has not answered me for the 3rd day, and I want to play, please help me

[ocean void]

Tickets are generally handled in the order they are recieved, an admin will take a look as soon as one becomes available. We appreciate your patience.

[ocean void]

Unfortunately you will have to wait and have a chat with Luke. If you send him your steam id he will get back to you as soon as he can

[crude tundra]

Eu medium,
There are many hackers. Is there an administrator?

[vagrant oak]

_btwthx RAGE CHEATER ON RUSTORIA MAIN, theres no admins bro

[open grail]

!ticket

[glass olive]

Hey, @crude tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[open grail]

!ticket

[glass olive]

Hey, @vagrant oak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal atlas]

!ticket

[glass olive]

Hey, @verbal atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[novel plume]

disconnected: Come to discord.gg/rustoria - Shenzyyy, help me please
I've been asking for help for three days now

[woven hull]

@glass olive

@glass olive

[pulsar crater]

@glass olive

[woven hull]

we need you now we just got banned for playing with a hacker even rhough he is not cheating

[vagrant oak]

please look the tickets bro i got the clip of a rage cheater ho is not baneed

[woven hull]

zanoo who is the rage cheater

[tough perch]

shut the fuck up nga

who the fuck are you

deadass quit rustoria nobody is rage cheating you bum

and if they are you can rocket pvp you dumb ass

[woven hull]

crabstastebadjust shut up bro

<@&274971100184576010>

<@&274971100184576010>

<@&274971100184576010> get here plz got banned off your servers for no reaon because your fanbase thinks my teamate is cheating 💀

[brave lance]

There is no need to ping multiple times

[woven hull]

there isd

[vagrant oak]

btmwhmx

[woven hull]

cuz i got banned for no reason

[pulsar crater]

Xd

[brave lance]

!appeal

[glass olive]

Hey, @woven hull

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave lance]

you can create an appeal if you believe you were falsely banned

[vagrant oak]

bro please get to main us and ban 76561199083072574

[woven hull]

no you can just do it here cuz it says playingwith cheater so you can check his pc rn

[vagrant oak]

he is rage cheating

[woven hull]

hes in the call rn

drag us bro this your job <@&274971100184576010>

<@&274971100184576010>

<@&274971100184576010>

[brave lance]

?steamid

[glass olive]

Hey, @woven hull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn heart]

ping them one more time they might respond loser

[marble phoenix]

76561199512095633

[woven hull]

here

is his steam id

[marble phoenix]

i made an appeal already btw

[woven hull]

idc

he can drag us and check your pc

[pulsar crater]

76561199510384897

[marble phoenix]

okok

[woven hull]

heres mine too https://steamcommunity.com/profiles/76561199678407443

<@&274971100184576010>

<@&274971100184576010>

drag us please

thats wwhy you have this call

right??

drag us all

[brave lance]

again, there is no need to spam ping - I took a look and it appears to be valid, you will have to submit an appeal

[woven hull]

bro check his pc

he legit showed me no cheats or anything i want you to check for your self

[brave lance]

we will not be doing a pc check or dragging you - the only way to have your ban POSSIBLY lifted is by submitting an appeal

[vagrant oak]

76561199083072574 admins ban him on main US hes is rage cheating

[woven hull]

and if he is then i will know for sure xcuz you checked rn in front of me

[proven laurel]

some servers are restartin

[woven hull]

will i soon get unbanned if its playing with a cheater

<@&274971100184576010>

<@&274971100184576010>

[proven laurel]

stop spamming

they do whats right

[woven hull]

cuz i think my teamate was just to good for your playeers

bread hush br on a real one

*bread

just be quiet

[proven laurel]

aight

[woven hull]

gd noy

[marble phoenix]

I ALREADY HAVE BRU IM NOT CHEATING IF U THINK I AM DRAG ME

[proven laurel]

im not gonna do others business

[woven hull]

*boy

nah im playing respect to you

[marble phoenix]

like bro it was obvious with the kid that killed me u fag

if i was so on so cheating i would not have been there at that moment

u weird ass child

[woven hull]

fr bro

staying up all night just to get false banned and loose all are shit because your population of the server cant take it getting killed

@brave lance ima make a pelase can you anserv it straight away

join the call back

[brave lance]

only the banning admin can answer you, it may take anywhere from 1 - 3 business days for appeals.

[woven hull]

g

[pulsar crater]

gg

[woven hull]

do i look like a dickhead to you

your only the banning admin

what to you makes perks gameplay suspicous

[vagrant oak]

and how many days to ban a rage cheater?????????????

[proven laurel]

what does 3 business days mean

[pulsar crater]

i think bro got auto banned gang

[woven hull]

means like monday to wednesday

like all the week days

[brave lance]

have you created a ticket on the player you wish to report?

[woven hull]

stop dodgeing salty what looked so suspicous of perk

[vagrant oak]

yes

[woven hull]

and how did junn get banned he wasnt even in the team when we got banned and hadnt even got to the base

to even be by us

[vagrant oak]

Yes and i already send the clip of the cheater and my hole team f7 him (7 deep) like a 1 hour ago and his still playing, i cant believe theres a rage cheating on MAIN US, all the server complaining about him, and his still playing bro, ticket 0324

[brave lance]

the cheater you F7ed was banned 10 mins ago

if you wish to report someone else, you are welcome to F7 report them and/or create a new ticket

[vagrant oak]

and can we get the base or my loot back, he get literally all my components and my lasts kits

[viscid vine]

Admins do not interfere in this case.

[vagrant oak]

nice u guys let a 2 vac bans user get in the server and rage cheater for an hour and dont give the loot back

[viscid vine]

Just wait till the base decays or raid the base, we can't know if a player will cheat or not.

[vagrant oak]

at least can u guys let me know wheres the base was?

[mint lichen]

How can I make a appeal

[long wren]

!appeal

[glass olive]

Hey, @mint lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

We don't really give out information like this, but if they got VAC banned by EAC, they didn't get banned by our admins.

So we don't even know where their base was.

[vagrant oak]

but u guys can se what tcs he got auth

[viscid vine]

I understand how frustrating is to face cheaters, but there are more important things for admins to do.

[vagrant oak]

lol, like im pretty sure that dont take that much long to verify, i mean that ur job help people and all the users in it, and u tell me u have more importants thing to do but u guys dont ban a player in +1hr ho was rage cheating so i dont really know what u guys was doing, all with respect i gotta say.

[brave lance]

many reports come in for numerous players across all the servers, investigations also take time as you can imagine, so while I understand your frustration, it's not like admins want to keep cheaters on the servers, that benefits us in no way - we do our best to get to tickets as quickly as possible but again, many players are reported and we go through every report as diligently as possible

[viscid vine]

You need to understand that admins are people too, they can't stay awake 24/24 to check for cheaters, there are a lot of tickets to review, they are doing their best to give our players the best game experience.

[vagrant oak]

I mean i got that, dont worry im just asking if i can get the base location because he literally got all of us

[brave lance]

unfortunately that is not information we disclose

[vagrant oak]

we where farming for +8 hours to lose it to a cheater

[brave lance]

I understand that, your best option is to use your in-game knowledge from encounters to locate their base and try to raid it

[vagrant oak]

Nah we cant bro we where following him and he was hitting hs only +250m so theres was no way to know that.

[crude tundra]

Eu medium z14
Hackers attack computers, and all teammates are collectively disconnected.

[plush wind]

I was banned for being a cheater but I don’t use cheating I was banned I understand because I found a server bug I understand so? I ask you to unban me because it’s not fair, it’s a server bug and I’m not a cheater, I ask you to unban me, then I won’t be a user of this bug (I didn’t use it, I didn’t kill anyone, I just abandoned the house to save resources) thank you for looking at my appeal and I ask you to look at it as soon as possible )

[glacial herald]

!ticket

[glass olive]

Hey, @crude tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming compass]

These kids aint arsed they been spamming slurs for days now
perm mute?

[modest blade]

Still?

[gleaming compass]

mate have u not seen chat

[modest blade]

No, i just literally started my pc

[gleaming compass]

lol hes been spammin it for ages

[modest blade]

He got no life?

[gleaming compass]

essentially

[modest blade]

Taken action in a few.

[gleaming compass]

thinks racism is the key to unlock everything in life

[raven bison]

shouldn't be able to do that for the next 30 days 🙂

[gleaming compass]

lel ty bro

[modest blade]

Hahaha

u muted him?

I was on my way to do it xD

But 30 days sounds better.

[crude tundra]

There is no home, what's the use of reporting it?

[modest blade]

What you mean?

[glacial herald]

[crude tundra]

Hackers attack computers, and all teammates are collectively disconnected.
There is no home, what's the use of reporting it?

[modest blade]

to avoid it next time?

[ocean void]

!report

[glass olive]

Hey, @jolly tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crude tundra]

Can you ban them?

[viscid vine]

Just report from F7 or from !report, don't call out cheaters on discord or ingame, all you do is helping him not us banning him.

[plush wind]

I was banned for being a cheater but I don’t use cheating I was banned I understand because I found a server bug I understand so? I ask you to unban me because it’s not fair, it’s a server bug and I’m not a cheater, I ask you to unban me, then I won’t be a user of this bug (I didn’t use it, I didn’t kill anyone, I just abandoned the house to save resources) thank you for looking at my appeal and I ask you to look at it as soon as possible )

[vernal oasis]

appeal it

[slow vapor]

!appeal

[glass olive]

Hey, @plush wind

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken bronze]

yeah gang how do i check my appeal status

[slow vapor]

Hello! You can go to the rustoria website and check all your tickets from there. If you have linked your discord you'll also get notifications

[broken bronze]

Dexian do you get paid for this

and thanks

[slow vapor]

No, this if voluntary. You are welcome

[vernal oasis]

❤️

[broken bronze]

dexian do you have to be active

[vernal oasis]

how long does a ban appeal usualy take ?

[slow vapor]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.\

[vernal oasis]

ty

[slow vapor]

If you want to become part of the staff team you should apply #staff-applications. Any further details can be discussed with the team on later stages

[quartz night]

I am getting disconnected:hacking warn on EU Main.

And i am not hacking XD

Joining this server first time and i had no ban on any server.

[open grail]

!appeal

[glass olive]

Hey, @quartz night

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quartz night]

<3

[hexed silo]

do bps keep in eu mondays??

or reset in every wipe

[thorny dune]

Blueprints do not wipe on EU Mondays, you will keep them

[marble pawn]

hello, logging into your server at the end of the upload kicks for hacking, although there are no bans and cheats and macros. Couldn't you see what's the matter?

[glacial herald]

!appeal

[glass olive]

Hey, @marble pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marble pawn]

!appeal

[glass olive]

Hey, @marble pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mystic ferry]

<@&274971100184576010> why cant i send rocket launcher that i bought inn outpost home to my shop ?

[viscid vine]

Do you get any error ?

[real valve]

I was banned from the server because I did nothing that violated your rules. What should I do?

[deft frigate]

!appeal

[glass olive]

Hey, @real valve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy elk]

Good afternoon, Rustoria administration, I just played on Rustoria EU Main Wipe, the next day I log in and see that you are banned

[deft frigate]

!appeal

[glass olive]

Hey, @tardy elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn spade]

Hello, there is a problem, I and my friends played on your server RUSTORIA.CO - US SMALL and we added our neighbors to the team, he is Americans, but we are Russian, we added them to the team so as not to kill each other and we had no idea that they were cheaters
can we get unbanned or find out when it ends
I just typed this text through Google translator

[calm sluice]

how to write a ticket?

[deft frigate]

!report

[glass olive]

Hey, @calm sluice

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[deft frigate]

!appeal

[glass olive]

Hey, @unborn spade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sudden ibex]

!appeal

[glass olive]

Hey, @sudden ibex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy lodge]

Hello, I sent an appeal on Friday evening, but no one recalled it, they deprived me of the game for no reason. I had two boxes of sulfur explosions, I've been playing on your servers for a long time, I have 2050 hours
please look and draw conclusions, let me play, don’t ban me so easily, please, I’m not a cheater at all.
I am against cheats, cheaters
nickname in болтай
76561199477841804
rustoria.co - Mondays

[warped robin]

Please check Appeal #5e6f53

[glacial herald]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial herald]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[west viper]

bro why server lag again ?

yesterday very good but today so laggy

[glacial herald]

Which server ?

[west viper]

eu main

[manic helm]

Bro i got banned 40 months ago and you cant unban me? I dont cheat anymore i was younger and dumber

[glacial herald]

!appeal

[glass olive]

Hey, @manic helm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[manic helm]

I already got denied

[mystic ferry]

no it just said cant afford

<@&274971100184576010>

[mint lichen]

how can i now if my appeal mgot checked and lifted

@glass olive how can i tell if you lifted my ban

[viscid vine]

Well you need 20 scrap to make a purchase in outpost.

[viscid vine]

Check the appeal you opened.

[warped robin]

@viscid vineWhen can I view my appeal

Is there no management online now

[solemn raft]

why no one replying to our appeal ?

nice support 3 days gone now

the best support ever

[mystic ferry]

ye i have

20 scrap and half hp rocket launcher

[night root]

76561198875614837 CHEATIN MED EU

[deft frigate]

!report

[glass olive]

Hey, @night root

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[fervent dawn]

@balmy cypress check dm pls

[viscid vine]

Make sure that you already have something in the shop selling for a rocket launcher

[solemn oasis]

!appeal

[glass olive]

Hey, @solemn oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden haven]

Can I please talk to admin about my ban evasion on an account with 4K hours and I buy skins on? They denied me and said they have good proof I have another account with a ban. Can a vpn cause this? Shared ips or something?

I’ve been looking for a week into how I could’ve gotten banned for ban evasion and I need help please

I’ve not ever been banned on my account and it’s my only account

I know every cheater says the same things but I’m seriously at a loss here how I’ve gotten banned from evasion it’s impossible

[deep orchid]

I got kicked for Hacking, even though I don't have any third-party software.

[wooden haven]

I just need a admin to hear me out and if it’s decided I don’t have much of a choice bc I’m banned so

[solid geyser]

!appeal

[glass olive]

Hey, @wooden haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wooden haven]

My appeal has been denied because they said there’s proof I have another account with a ban. It’s not possible. The only thing I can find is maybe a vpn I used for something outside of rust that I never turned off when I used to play shared me a ip with a cheater in rust because it was a free vpn.

It’s the only thing I can think of

[raven mist]

Whats your steamid and why are you on a new discord account?

[wooden haven]

I was banned on discord bc I used to talk trash in discord, not because of cheating reasons

[raven mist]

Hmm

[wooden haven]

Let me get my steam id

I’m serious 😂

Not because of cheating stuff

[deep orchid]

Please help me, I was kicked because of Hacking. I can pass any check

[raven mist]

If you're banned already on discord you've already went far

we dont ban easily on discord either

[warped robin]

I am also avoiding ban

@raven mist

[raven mist]

avoiding a ban?

[warped robin]

Appeal #5e6f53

for this

[raven mist]

Wait for it to be handled

like we already told you multiple times...

[warped robin]

But I was still playing EU main yesterday

[wooden haven]

No I got banned on discord like 6 months ago, nothing to do with this recent ban

[deep orchid]

@raven mist You can find out what happened because a lot of people kicked like that yesterday.

[warped robin]

Will you close the ban if I am not online during processing. You know there's only one appeal

[raven mist]

Try to join now

[wooden haven]

I feel like either my vpn got me banned because shared ips or a admin decided they wanted me gone but I don’t cheat. I went to far talking shit online but I don’t cheat.

[raven mist]

Send me your steamid here

[wooden haven]

My steam id is 76561199161966284

[deep orchid]

I play on Eu long and the website says that I'm banned for Hacking on US small even though I've never played there.

[warped robin]

thanks

[raven mist]

Checking

[wooden haven]

I promise I don’t cheat, if I played for months y’all could check against my account and you’ll never see other accounts or any cheating activity. Why would I cheat when I put so much money and time into rust. I literally have gotten so many cheaters banned with /ticket

[warped robin]

@raven mistStill still. Ban Evasion

[raven mist]

Try again

[deep orchid]

Here you can somehow communicate with the administrator about the problem.

[warped robin]

Still going on

[raven mist]

Wait 15 minutes and try again, dm me if still not fixed

[raven mist]

Checking

[wooden haven]

Why are other people getting ban evasion? When I got banned for it other people were also getting banned. I got my ban removed and than a hour later they were saying I had another account with a ban

[raven mist]

Case by case, this case of Mr Wei is completely unrelated

[wooden haven]

Understood

I feel like a certain admin wanted me gone because I took trash talking too far like 6 months ago. The only two reasons I can think is my brother used to play on my ip but he don’t live here anymore or shared ip through vpn. I don’t even think it’s my brother. I don’t think he could even figure out how to cheat.

[deep orchid]

!appeal

[glass olive]

Hey, @deep orchid

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep orchid]

admin help pls

[raven mist]

Admins are neutral, we are not just going to ban someone because we want them "gone"

[raven mist]

What was the account of your brother?

[wooden haven]

I understand that but I literally have not cheated on rust ever

I’m not sure because I didn’t play with him really

He usually played with a group or while I was at work

I’m not sure if he cheated but I don’t even know if he could figure out how to cheat but it’s possible

If I could show yall my wipes wipe by wipe for months on rustoria you could see I never had a cheater account like these clans do 😂

[thin plover]

make an appeal on the website if that's what you need

[wooden haven]

I just love rustoria and it’s so crap that I got banned for ban evasion and I can’t even prove I never cheated

[deep orchid]

My house will rot during this time, and I didn't do anything like that.

Appeal #69b906

[west thicket]

Is there also an admin that I can talk to about unbanning my friend he got banned for association that we didnt know about quite a while ago and we wanna play toria main

[deep orchid]

@thin plover Yesterday, a lot of people were kicked out of the server due to Hacking, maybe this is some kind of server bug?

Which got to me, too

[wooden haven]

Like can I be placed on a watch list even, I don’t have anything to hide. Yall could watch me for years and years and I wouldn’t cheat.

[mystic ferry]

i do

[wooden haven]

I hate cheaters in rust

[strange panther]

im too

[raven mist]

i'll get back to you, dm me and i'll keep you posted

[raven mist]

!steamid

[glass olive]

Hey, @deep orchid

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[astral solstice]

admins i just submitted a ticket please remove my mute ban it's honestly BS

someone trolled me for a free base and had me say a bad word in chat i didn't know was a bad word

[warped robin]

Still going on

[wooden haven]

I did 🙏

[ocean fulcrum]

Appeals generally take 1-3 business days to respond to.

[west goblet]

why cant i use the chat?

already restartet and re-conectet and still cant see and type

hello?

[deep orchid]

76561199514256730

[sullen pumice]

@ocean fulcrum ama

[sullen pumice]

help @west goblet uwu

[ocean fulcrum]

In game, you mean?

[west goblet]

ye

idk why it happened

[ocean fulcrum]

You might be muted

[west goblet]

but why

[ocean fulcrum]

!appeal Check here if you can submit an appeal

[glass olive]

Hey, @ocean fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uncut shell]

i’ve been sitting in the dm for a hour now waiting for a response from a admin

[ocean fulcrum]

Is there a reason you specifically need an admin? I might be able to help

[uncut shell]

payment issue

get me a admin

[ocean fulcrum]

Have you made a ticket in #payment-support ?

[uncut shell]

yes

[west goblet]

so how long does it take that i get unmuted ?

llama

[cerulean veldt]

Does the 5x no BPs wipe at 1 or 3 EST? (asking since the description of the server in rust and the discord dont match up)

[west goblet]

so how long does it take to unmute me?

[vague dock]

can someone appeal my ban? My stats aren't even outrageous.... shot 1200 bullets and only hit 400...

[ocean fulcrum]

Have you submitted an appeal?

[west goblet]

yes

[ocean fulcrum]

Usually 1-3 business days

[west goblet]

but idk if its an mute or not

[vague dock]

damn wtf yall hired for if it takes 1-3 days to check appeals💀

[west goblet]

fax

[west goblet]

so i need to wait almost 3 days, throw my wipe away because you guys just muted me for no reason?

[ocean fulcrum]

If you were able to appeal something, and all that you cant do is speak in chat, yeah its a mute

[west goblet]

is that correct?

[ocean fulcrum]

Just to clarify, all that you cant do, is speak in chat, correct?

[mint lichen]

76561199575688474 thats my steam id i sent a appeal earlier

[west goblet]

yes and i cant see the chat

its like the chat isnt even existing

[ocean fulcrum]

Mind sending a picture of the appeals website, just so i can double check?

[raven mist]

You cant see the chat?

Thats not a mute, you might've turned off global chat

[plucky flume]

Which respawn green card on supermarket?

[junior fog]

just went into one of the chritsmas tunnels , it tp's me above the map kicked for fly hack and killed me - Us mondays

[ocean fulcrum]

All good, resolved

Unfortunately the decision given in an appeal is final.

If an admin sees your message here they could choose to help, but they would tell you the same thing.

Please stop pinging the administrators.

[misty scroll]

Being honest in your appeal would have been a good place to start. It is very clear from your ban reason and the denial of your appeal that you will NOT be unbanned.

You are not "wrongly isp flagged" or whatever it is you are talking about here. We don't ban anybody because of which ISP they use if that's what you are suggesting? Rustoria has no whitelist of any kind.

As for the other servers, I wouldn't know the reason for your bans and unbans, but they have nothing to do with your Rustoria ban.

Please refer to our rules regarding game banned alt accounts:
https://rustoria.co/rules/vanilla
https://files.rustoria.co/schaadt/ce7ea8c3-60e1-4dbf-8d2c-d654151bad26.png

So just to be clear: You are permanently banned and will not be unbanned. You are not falsely banned.

[regal furnace]

!appeal

[glass olive]

Hey, @regal furnace

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[regal furnace]

hey bro

[finite turret]

Hi

Its a real admin? or its fake to try any scam?

[quaint patrol]

Fake admin, Block and report 🙂

[regal furnace]

hey jacob

[finite turret]

ty

[regal furnace]

whats up bro

[quaint patrol]

Hello

[regal furnace]

i have sent a video proof ticket, when can you check it? 100% cheating.

[raven mist]

In a few mins most likely 🙂

Whenever our admin team gets to it

[regal furnace]

okay, thank you for your attention.

[nocturne canyon]

!report

[glass olive]

Hey, @nocturne canyon

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[solemn grove]

need support @thin plover @quaint patrol

[thin plover]

what do you want kai

[open tulip]

we get raiding right now. 3 cheaters. we have all proofs

[thin plover]

!ticket

[glass olive]

Hey, @open tulip

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[halcyon tapir]

@thin plover

[thin plover]

@halcyon tapir

[halcyon tapir]

i need

suport

loook my ticket

[thin plover]

what ticket

[deep orchid]

Please help me with the ticket

Appeal #69b906

there is an administration that would help you with the problem

[viscid vine]

Have patience.

[deep orchid]

but I just didn't do anything like that, I can go through any checks, just help me fix this problem, I played for a week, nothing happened, and then at the moment of the kickban due to Hacking. I've been developing and I want to keep playing.

[viscid vine]

You will need to wait till an admin will review your appeal.

[covert sonnet]

My friend was 7 day suspended off rust and once he got banned he also got banned off Toria because his ban will he able to play once he gets unbanned?

He said Facepunch said that he was able to play again in a week

And we all got association banned

[patent nacelle]

because mine is showing this I can't enter the city like to discord. gg/rustoria -luke

[ocean fulcrum]

Please send a DM to @balmy cypress

Include your steam ID in the Dm

!steamid

[glass olive]

Hey, @ocean fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean fulcrum]

Here is how to find it^

[near halo]

Admin i need help with this cheater

we reported him already but he is still going

[thin plover]

!ticket

[glass olive]

Hey, @near halo

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[patent nacelle]

@Luke 76561199806050021

Help me, it's been days since I've logged in. When I went to log in, it's now like this, as I sent you in the group.

because mine is showing this I can't enter the city like to discord. gg/rustoria -luke

[ocean fulcrum]

I told you already, you need to dm @balmy cypress

[proven peak]

i just got muted for 6 hours because I was trying sell my base for money. I had no idea it was bannable or mutable, the chatmoderator instantaneously muted me with no warnings, and im assuming its because i have a lot of prior mutes. this was on toria us main.

[open grail]

!appeal

[glass olive]

Hey, @proven peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic marlin]

Can't sell stuff in-game for IRL money

[thin plover]

it is YOUR job to look at our rules

https://rustoria.co/rules/vanilla

"The selling of in-game services or resources for real world currency is not permitted. This includes the advertisement of such services in chat."

that is the warning

[proven peak]

last map i saw a kid do it he sold his base to a new player for 40 bucks

[thin plover]

and actually the mute is the warning because next time you will be banned

[runic marlin]

Report him, you can't play on rustoria before agreeing to the rules so you should know them all before playing really

[glass olive]

Hey, @proven peak

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[proven peak]

unfortunate, i saw someone do it last map so I tried it.

trashy bro i get youre trying to be a moderator proud of u bro

[thin plover]

he's an ex admin

he did it all actually

[runic marlin]

[proven peak]

interesting. whered that rank go bro. gotta get it back. u can get it back by unmuting me. ill vouch for u

[ocean fulcrum]

Dont think it works like that

[runic marlin]

can't if I'm not staff, either way it's just 6 hours so what's the sweat 😛

[proven peak]

llama quiet boy. now heres a real sweat chat moderator

[proven peak]

ya ik i was just talkin to people in chat was havin fun. lol

[thin plover]

#general

[proven peak]

tbh tho i would be a chat mod. ez vip thats why everyone has it. i said some bad boy things tho and rustoria doesnt like that.

[open grail]

not me i barely play rustoria im here to serve

[neat swift]

Hello fine Rustoria staff,

I have been banned for 53 months (4.4 years). During this time I have reflected heavily on my misdeeds, and I must say that I am a completely reformed gamer. I would like the opportunity to discuss the potential for an unban, as I have already exhausted my one appeal attempt on the website. I have realized the importance of honesty and integrity in every facet of life. Lets work this out lads.

I look forward to discussing further.

Best Wishes,
Xenofax

[rose marsh]

Ban decisions are final unfortunetly, sorry

[runic marlin]

Not necesarily, appeal decisions are final.

[rose marsh]

sorry yeah ban appeal decisions!

[hearty fulcrum]

@bronze atlas

necesita ayuda?

[neat swift]

Yeah but I feel like this is a unique situation as my initial appeal was 3 years ago. I havent been banned on any other server or game since then, it was a mistake and I feel like in the span of 4 years one can change enough to be given another chance

[thin plover]

what is your steam ID?

[neat swift]

76561198972445606

[thin plover]

that account was last active 2y ago idk what other servers you've played since but you were banned for hacking

[neat swift]

are hacking and scripting the same thing?

[thin plover]

it is

idk if you were serious just now

[neat swift]

I am

How can I prove that I am a reformed gamer

But I havent played rust bc all my friends only play rustoria : (

[covert sonnet]

Would any management know the question

[thin plover]

if he gets unbanned from EAC and everything is in order with his account then he will need to appeal

[covert sonnet]

Well, Facepunch said he’s not gamebanned permanently that it was a temporary suspension lasting 7 days and that after it’s up he would be ok to play again

I’m asking for him cause we still use team speak to play 😂

?

[open grail]

i misread lol thought we were talking about tac

[thin plover]

when it is over like I said he will need to appeal his ban here and we can look

[covert sonnet]

Oh, yea he’s don’t permanently sadly

[covert sonnet]

Ok should I let him know to make a discord?

We use snap and team speak when we play didn’t know he would need a discord to appeal

[misty scroll]

Appeals go through https://rustoria.co/support/

[covert sonnet]

Oh, ok thanks

[misty scroll]

There is no need for a Discord account, just the Steam account they are banned on

[covert sonnet]

Alright

[patent moon]

I made a ticket few days ago and it closed and said I would be unbanned in 2 days but im banned longer then the person that answered my ticket

and im trying to play monday wipe so?

am I able to get unbanned to play monday wipe

[swift epoch]

Hello I have been told to come to discord by @lyric basalt my steam ID is this 76561199759805745

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[rose marsh]

!steamid What is the status of the ticket? While you wait patiently post your steamid here

[glass olive]

Hey, @patent moon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[patent moon]

76561199057715085

its closed now but it said on 12/19/24 I will be unbanned in 3 days, but I am still banned for 1 more day

[rose marsh]

an <@&274971100184576010> will take a look shortly, please be patient

[patent moon]

okay ty

[thin plover]

the ban expire tomorrow

[zealous skiff]

When will my appeal get looked at?

[rose marsh]

appeals take 1-3 business days, sometimes longer depending on the situation, please be patient

[zealous skiff]

okay thank you

[patent nacelle]

@balmy cypress

[rose marsh]

please don't tag staff, just ask your question 🙏

[patent nacelle]

because mine is showing this I can't enter the city like to discord. gg/rustoria -luke

If I don't have help, what will I do now?

[rose marsh]

!steamid please post your steam id here and @balmy cypress will take a look when he is available

[glass olive]

Hey, @patent nacelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[patent nacelle]

76561199806050021

It's been over a week since I last played. I went to log in and now it's like this. What's wrong?

[rose marsh]

Luke will assist you when he is available

[hollow radish]

Can I speak to an admin please on a personal matter?

[rose marsh]

best to ask your question here and we can best direct you, your other option is create a ticket on the website and wait for a response

[hollow radish]

Thank you

[jaunty junco]

Help a brotha out, got chat banned for 12 hours for saying some dudes username 🙏 Bless me

[rose marsh]

!appeal

[glass olive]

Hey, @jaunty junco

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jaunty junco]

1-3 business days i'll be unbanned 😭 💀

[unique mulch]

just made a ticket but dont see any timeline just wondering how long it usually is?

[rose marsh]

tickets are handled in the order they come in, they are done as quickly as possible, we cannot give an eta unfortunately... it's normally pretty quick

[unique mulch]

bet, thank you

[patent moon]

ye but it said ill be unbanned in 3 days and its been 3 days today

so I should get unbanned at 5 am today or should already be unbanned

im not tryna get unbanned after wipe Im tryna play wipe day

[ocean fulcrum]

The ban expires down to the minute that you were originally banned, so that could be it.

[graceful jungle]

We just got raided by name spoofers

[open grail]

Raid em back

[tender mason]

still banned for "hacking" what is ts 💔

[wooden mantle]

Guy who toggles if he loses an important fight on small and not getting banned ba yall take 2 years to answer tickets. I have a clip

[rose marsh]

Please add your clip to the ticket as evidence

[wooden mantle]

nah nvm ima go hop on a different server whose mods reply like humans lmfao

[gusty basalt]

yo

we got a cheater on medium any admins on

[rose marsh]

sorry you feel that way, feel free to leave some feedback or suggestions in #feedback-suggestions

[tender mason]

it says ban already appealed but has it been reviewed yet? am I just banned now??

[rose marsh]

!report them and do not call them out, just makes the admins jobs harder

[glass olive]

Hey, @gusty basalt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose marsh]

was the appeal you previously created denied?

[tender mason]

idk no?

"ban already appealed"

[rose marsh]

if you head over to the website and look at the existing appeal, it will have a status

[rose marsh]

https://rustoria.co/support/appeals

[tender mason]

pending

why did I even get banned?

is this happening to ther people too?

[rose marsh]

ok cool, well ban appeals can take 1-3 business days, sometimes longer depending on the situation, please be patient

[rose marsh]

when you connect to the server, it will give you your reason

[tender mason]

being banned just for "hacking" and no other things sounds generic and auto

there are other servers too its fine

[rose marsh]

pretty clear reason?

[tender mason]

hacking like what??

I dont even do anything besides play the game so what happened

[rose marsh]

you can request for more detial in your ban appeal

[tender mason]

I would like to see a clip of my supposed "hacking"

[thin plover]

what is your steam ID

[tender mason]

lemme see

STEAM_0:0:504915750

[thin plover]

that is not your steam ID but I found it

I fixed your ban, you can join again in 15 minutes

[graceful jungle]

sad that we get raided by name spoofers and there is not admins in sight

[tender mason]

thanks. What happened btw??

[thin plover]

your ISP

just linked to some stuff

[tender mason]

what does that mean

[wooden mantle]

Anabolic can i DM you a clip of a dude cheatin ticket was already made and no help is happening

[thin plover]

no you can add it to your ticket

[slow heron]

how so?

where would i do that?

76561199309808175

if u dont mind letting me know more about it

[austere bay]

How do I report a blatant hacker

[rose marsh]

!report

[glass olive]

Hey, @austere bay

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[slow heron]

f7

[rose marsh]

this wasn't a reply to you, what seems to be the problem?

[austere bay]

F7 doesn’t do anything anti cheat is buns

[slow heron]

just curious why exactly i got banned obviously got denied so not trying to fight it or anything but id love to see a clip or whatever u guys are allowed to show

[slow heron]

it sends to server admins aswell

[austere bay]

Oh ok

[rose marsh]

we now also monitor f7 reports... otherwise create a ticket via the website

[slow heron]

did i get mass reported or something

[austere bay]

Thank you ❤️

[rose marsh]

just to understand your situation more, did you make a ban appeal and it was denied?

[slow heron]

just curious

[slow heron]

yeah

just wondering if im allowed to know any details

[rose marsh]

so, ban appeals are final, if a decision was made and your appeal was denied, there is nothing else you can do. We do not discuss outside of the ticket why etc.

[slow heron]

yeah ofc

so would i be able to know any details if i opened a ticket?

[rose marsh]

I don't think so, your disconnect message should have the reason why, I doubt they will go into much more detail then that

[slow heron]

alr ill just take the slap on the wrist then

is what it is even though i dont think it was fair

[rose marsh]

ban appeal decisions are final, sorry

[slow heron]

yeah np

ik

[gusty basalt]

yo someone check my ticket plz

cheater camping us

[glass olive]

Hey, @gusty basalt

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[rose marsh]

tickets are handled in the order they come in, please be patient

[gusty basalt]

lol

[undone plaza]

how long are tickets backed up.what is a good eta

[gusty basalt]

thank you

[vale tendon]

Response time is usually 1-3 business days with those days being monday through friday

[lyric basalt]

Cheating report or ban appeal

[undone plaza]

cheater report

[gusty basalt]

he is banned

[undone plaza]

he got banned but yall missed one of his friends

[lyric basalt]

Do you have a name of that player ? Can you send it to me in DMs ?

[undone plaza]

i cant see his name he logged in base ill raid it then send you the name give me 20

[iron ermine]

Anyone that can look into active cheater on US main ?

i've sendt ticket aswell

[warped robin]

@lyric basaltPlease review my appeal. Approved, but unable to access the server Appeal #5e6f53

[heady hinge]

how to make a ticket on X10 ?

[rose marsh]

!report

[glass olive]

Hey, @heady hinge

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dawn bear]

how do i report someone ?

[verbal pollen]

!ticket

[glass olive]

Hey, @dawn bear

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[warped robin]

My appeal has been approved

But unable to access the server

[long wren]

!steamid If you wait here, admin will help you

[glass olive]

Hey, @warped robin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn bear]

i need help in Main

there is a active hacker rn

[verbal pollen]

!ticket

[glass olive]

Hey, @dawn bear

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[dawn bear]

ive done that.

they are walling me into my own base at this point after instantly finding my t.c hidden lol. just fustrating is all no big deal.

[verbal pollen]

That's the best thing you can do. Sorry I can't help more!

[dawn bear]

thats pretty sad. hope an admin looks into it.

[verbal pollen]

Nah, not sad--I'm just a chat mod. Gotta work up to Admin. 🙂 You don't really want the admins here doing chat stuff when there's cheaters to be caught, yeh?

[dawn bear]

I'm saying the situations sad and that i'm not getting any help on a server that has admins :(.

[verbal pollen]

The ticket is a big help. The team will take it from there. Thanks for letting us know!

[glass olive]

Hey, @daring reef

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[daring reef]

i submitted a ticket but pls help he's just countered our raid and stealing everything

[verbal pollen]

Please don't call cheaters out by name in here or in game chat. It can cause them to toggle off and make it harder for Admins to catch them

[daring reef]

yeah sry

just tilted as you can imagine

[verbal pollen]

np, trust me igi

[daring reef]

not had a cheater this bad in years

[verbal pollen]

putting in a ticket is the best thing, super appreciate the report!

[daring reef]

yeah i did straight away

lost 40 rockets to him 😄

[azure quiver]

On Rustoria Small US their is a guy named VillageDweller cheating and he has a bunch of people associated with him that he is teaming with

I have reported multiple times

[raven sable]

guys, i have a question but here i cant sent the pictures to show what i mean, what i must doing ?

can i use imgur ?

and my question is : can player build a "doubleroof"?

[azure quiver]

He is pretty blatant

[high jacinth]

<@&274971100184576010> can u check somones pc i think they are cheating

[long wren]

!ticket

[glass olive]

Hey, @high jacinth

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

!rules please refer to the rules

[glass olive]

Please see all rules for our servers at https://rustoria.co/rules

[raven sable]

i know, but i not found exactly

[long wren]

!steamid @fiery isle

[glass olive]

Hey, @fiery isle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[high jacinth]

<@&274971100184576010> i have clip hes cheating

pls he might raid us

[patent moon]

ye but it says in the ticket id be unbanned in 3 days

so yall out here lyin in tickets lmfaooooo

[torn heart]

yeah 3 days to the minute

[patent moon]

nah

[torn heart]

yes

[patent moon]

its alr been 3 days

[high jacinth]

<@&274971100184576010> IMMA JOIN WAITING FOR SUPPORT PLS DRAG ME

[patent moon]

since he answered the ticket

guess admins just lyin on tickets

[torn heart]

the answer of 3 days if based off of your ban time

[patent moon]

are u real

[torn heart]

yeah

[long wren]

please make an ticket

[patent moon]

im banned till tomorrow 7 pm and he said ill be unbanned in 3 days instead and id be unbanned now according to the ticket information

[high jacinth]

I CANT

[patent moon]

its been 3 days since whoever answered my ticket

[high jacinth]

WHERES THE TICKETS AT???

[patent moon]

so whoever answered it is a d1 liar

I should be unbanne dyb now

[long wren]

!ticket

[glass olive]

Hey, @high jacinth

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[torn heart]

enjoy the rest of your time

stare at the screen and wait

[long wren]

we dont watch screen sharing

[patent moon]

talking to a broke degenerate

[high jacinth]

@long wren HOW DO I MAKE A TICKET IF I DONT SIGN IN WITH MY FUCKING STEAM?????

[torn heart]

talking to someone who can't be off rust for a day without fucking itching their skin

get a grip and go outside get a life

[high jacinth]

I JUST LOST 4 AKS 12 C4 AND 40 ROCKETS 2 BOLTIS

[patent moon]

u say that u have rustoria admin in ur bio like its an accomplishment

fucking loser

[high jacinth]

@long wren I CANT SIGN IN WITH STEAM SO HOW DO I MAKE A TICKET IN UR FUCKING WEBSITE

[patent moon]

ur broke irl lmfao

[torn heart]

my rust inventory prolly more worth than the amount in your bank rn

i got 2k to throw away on skins

[patent moon]

lol same guy saying u cant be off rust for a day yet u spend paycheck to paycheck on rust lmfaoooooooo

u live paycheck to paycheck btw

[torn heart]

ay paycheck to paycheck

thats why i have 2k in rust skisn just chilling

[patent moon]

ur broke asf

[torn heart]

get a grip my car worth more than your entire family

[patent moon]

got more money then ur whole family combined

[torn heart]

you wish

i throw away the cash you got in your bank on a daily basis

[patent moon]

"Retired Rustoria Administrator"

[torn heart]

talk to me when you pay off a V8 charger at 19 years old

[patent moon]

ur def a virgin

[torn heart]

all cash

[smoky cape]

Get out of the support channel if you dont need further assistance

[long wren]

If you can't log in to Steam, the only way is to report the player on ingame

[high jacinth]

OK THANKS USLESS PIECE OF SHIT

[long wren]

please respect the other person

[patent moon]

hes a geek

kerm for head staff

kids 1000x better then these geeks

[rose marsh]

move it to general please, stop filling the support channel with non support chit chat

[patent moon]

well I actually needed help till this jacob guy replying to my shit

[azure quiver]

Please go Rustoria Small US n ban the cheater village dweller

[long wren]

If you don't need help, can you chat over there? #general

[azure quiver]

he is being completely

[patent moon]

what was the point of the admin answering my ticket and saying 3 days till unban but making me wait till the ban is over

[smoky cape]

He gave you an answer to your situation and you made the situation worse

[azure quiver]

blatant

[smoky cape]

!report

[glass olive]

Hey, @azure quiver

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[patent moon]

idc why is he even answering me

[azure quiver]

300 hours account

[patent moon]

ion see chat mod on his name

[smoky cape]

Because he knows what he is doing

[rose marsh]

please do not call out people in chat 🙏

[patent moon]

nah

[smoky cape]

Yes

[torn heart]

ay put some respect on my name

[smoky cape]

He was part of the admin team for quite some time

Now move to #general

[patent moon]

ok so why did an admin answer ticket say 3 days till banned on 12/19 and im still banned

[azure quiver]

he been cheating for like 2 and a half days n nothing been done

[smoky cape]

You have been told multiple times already

[smoky cape]

Like jacob said, to the minute

Not day of

[patent moon]

nah

[rose marsh]

Please take it else where, you have been given an answer....

[patent moon]

bro im banned till tomorrow tho so how is that to the minute

tomorrow is 4 days

what admin answers tickets

[smoky cape]

The admin who banned you

[patent moon]

ye let me see what he looks like def 500 pounds

why he lyin on tickets

[rose marsh]

alright, that's enough... last warning

[smoky cape]

Staff doesnt lie about anything

[patent moon]

he did

[smoky cape]

Move it to #general now

[patent moon]

u want the screenshot? lmfao

[torn heart]

i'll be nice and give a real answer, it's likely time zones of the admin who responded to your ticket conflicting with the unban time in actuality, not all staff are US Based, so for a European, when reviewing it on the 19th, it could be the 20th in their case, seeing as to them the unban is on the 23rd, it's 3 days based on time zones, which causes a misconception 🙂

[patent moon]

dc its 3 days for me

[smoky cape]

Thank you jacob!

[patent moon]

3 days is 3 days

unban me before wipe happends then

im tryna play monday jit

[rose marsh]

You will automatically be unbanned when the timer is up, it is an automated process...

[patent moon]

yo jacob go b4b ong

[smoky cape]

Move it to #general

[ivory basin]

can someone help me US main

[verbal pollen]

!ticket

[glass olive]

Hey, @ivory basin

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[verbal pollen]

Also, please don't name/call out cheaters in here or in in-game chat. This can cause them to toggle off, which makes the Admins' job harder. Thanks!

[strange shore]

hello

can anyone assist me?

[long wren]

Hello what do you need help?

[fiery isle]

76561199257508098

[strange shore]

i cant connect to the server, it keep loading and dont let me in, can you check my profile 76561198442153927

[umbral citrus]

hello

can anyone help me? a mod or admin on rustoria maybe? im on rustoria US main, and our base is being doorcamped by a hacker who keeps triple headshotting us every time we walk anywhere outside of our base

we are reporting him ingame and calling him out in chat but he is not getting banned

i dont know how else to get a hold of an admin, please

[rose marsh]

don't call them out in chat

calling cheaters out in chat just makes it harder for admins to catch them...

[umbral citrus]

youre right

im sorry

[rose marsh]

report the player using F7 and a admin will look at it as soon as they can... as you can imagine we get a lot of tickets so time can vary on how quick an admin gets to your specific ticket, so please be patient

[umbral citrus]

@rose marsh i understand, thank you for your help and acknowledgment sir!

[rose marsh]

again, please don't call out names in chat or discord

reporting them is enough!

[umbral citrus]

i got rid, sorry

i didnt think it through xD ❤️

[rose marsh]

I suggest while you wait for a response to your ticket, avoid the area, spawn on the beach and do something else for a bit...

[sullen rose]

@near halo

[steel relic]

vpn ban

76561199381383994

vpn ban 76561199381383994

[rose marsh]

?

[rose marsh]

!appeal

[glass olive]

Hey, @steel relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steel relic]

vpn ban

[rose marsh]

sorry coming in here and saying vpn ban gives me no context... but I'm assuming you got a ban and you believe it is because of your VPN, if so, make an appeal

[steel relic]

ok

[echo jetty]

any active admins watching tickets

[verbal pollen]

Did you need help?

[echo jetty]

yes sir

[rose marsh]

Admins are always looking into tickets

[echo jetty]

i submited a ticket

d67acc

[verbal pollen]

Please be patient while the team helps everyone! They work on tickets in the order received.

[echo jetty]

alright thanks

[glass wadi]

@verbal pollen

[plush current]

please make an f7 ticket

[verbal pollen]

!ticket

[glass wadi]

i did

[glass olive]

Hey, @glass wadi

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[glass wadi]

no one comes on that server because its dead

people like to cheat on there because no admin gets on there at all

[verbal pollen]

Please don't call them out in chat or Discord. This can cause them to toggle off, which makes it a lot harder for the Admins to catch them. Appreciate you putting in the report!

[slim swift]

EU10X down?

[verbal pollen]

Yep. The team is working on it! - #general message

[slim swift]

cool

[umbral citrus]

@rose marsh thank you for your help ❤️

[fiery isle]

76561199257508098 my steam is, need dedicated player role

have 2k hours on us main

[somber fable]

wrong channel fynex there is one for teams

[fiery isle]

no?

am i blind

[somber fable]

a little lmao

the one that is under rustoria at the bottom says looking for groups

[fiery isle]

i’m not looking for group?

are you blind

i am trying to get dedicated player role for playing on rustoria us main for 2k hours

you can get discord role for that

76561199257508098 my steam id

[pliant kestrel]

76561199582360613 aiming fly hacking the whole 9

medium

[plush current]

!ticket

[glass olive]

Hey, @pliant kestrel

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[pliant kestrel]

guys been rage hacking for 2 hours now without being banned

but another guy we reported got banned in 5 min

[iron scroll]

https://steamcommunity.com/profiles/76561199213931326/

https://steamcommunity.com/profiles/76561199055121149

We got banned because of VPN ,check plz

Had made two appeal

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @iron scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron scroll]

We had did it

[long wren]

i see thank you

[iron scroll]

I only played three hours yesterday , and got banned today, we did nothing in game

[iron scroll]

Ticket
#cd84e8
#003d63

Please be quick and my base is going to rot

[ancient hawk]

just sent a ticket of a ridiculous 5 man on atlas 5x trio max

we beat them so bad all day and raided one of their bases

[tacit chasm]

76561199466240069 cheater

[iron scroll]

@wispy dirge got VPN banned

Check the ticket plz

@quick escarp help?

[long wren]

!report

[glass olive]

Hey, @tacit chasm

As of <t:1734872400:D> we have replaced /ticket in-game in favour of us now monitoring F7 reports you make. You can still contact us via the support website as normal.

To report a rulebreaker on Rustoria:

• Please submit an F7 report in-game. If you wish to upload evidence in your ticket, please use our support website.

To report a bug or an issue on Rustoria:

• Please use our support website. Include as much information as possible.

If you are banned; please make an appeal.

[long wren]

Hello what do you need help?

[karmic halo]

Is there anyone here?
I need help.

[glacial herald]

Hi. How can I help ?

[karmic halo]

Could you please tell me how to operate the refund for VIP?

[glacial herald]

#payment-support

All info in that channel

[karmic halo]

I have been waiting for 20 hours without any reply.

I just left my previous ticket.

[quasi walrus]

When I enter the server, it prompts' disconnected hacking '
I assure you that I did not cheat
Please help me

Ticket #36ede5

[viscid vine]

You have to open an appeal and wait till an admin will help you.

[quasi walrus]

How can I appeal on Discord?
I have already appealed on the official website

[viscid vine]

It's where you actually appeal so you did the right thing, just wait.

[quasi walrus]

Can you help me urge it?
This is my work order number Ticket #36ede5

[viscid vine]

I can't, sorry.