#support

1 messages · Page 641 of 1

glass oliveBOT
#

Hey, @jade bough

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

jolly glacier
#

yea

versed quartz
#

As it says above, appeals can take a bit longer than the standard response time and we appreciate your patience

jolly glacier
#

great

timid sapphire
#

Good evening, yesterday I ran into a connection problem on Rustoria eu long, it issues Hacking, but there was no such problem earlier in the day. I wrote an appeal, but it was made in the ban section on Rustoria eu medium for 9 months (which I found out about only yesterday), since there was no ban section on Rustoria eu long. Will this appeal solve the problem with Rustoria eu long?Please help me. Appeal #9978bf

gleaming ruin
#

Can i talk to an admin rq, to talk about some possibilities with my ban, because i want to play this upcoming Rustoria EU Medium wipe but im banned

frigid trail
glass oliveBOT
#

Hey, @gleaming ruin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frigid trail
gleaming ruin
#

!appeal

glass oliveBOT
#

Hey, @gleaming ruin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gleaming ruin
#

I made one

unreal shell
#

admin?

#

necesito un admin

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para que reporten un jugador

viscid vine
glass oliveBOT
#

Oye, @unreal shell

Para informar correctamente de un infractor en nuestros servidores, utilice alguno de los siguientes métodos:

  • El sitio web de tickets https://rustoria.co/support/report incluyendo información que pueda ser relevante a la investigación.
  • El comando /ticket EN EL JUEGO, incluyendo el nombre de los infractor/es y lo que están haciendo.

Para incluir evidencia en el ticket utilice el siguiente método:

  • Para adjuntar capturas de pantalla, cárguelas en un servicio como Imgur e incluya el enlace en su ticket.
  • Para adjuntar un video, súbalo a un servicio como Streamable o YouTube e incluya el enlace en su ticket.

Si usted está baneado y quiere apelar, utiliza !appealES en Discord.

regal sedge
#

When I'm loading into a rust server it says in my performance tab in task manager 15 gb out of 16gb is being used

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bro wtf

hardy relic
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So I never played the server and apparently I'm banned? Doesn't show on website

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Other official servers are fine

deft frigate
hardy relic
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Just " hack "

deft frigate
#

Then you were probably cheating
You can make an appeal using the website

#

!appeal

glass oliveBOT
#

Hey, @deft frigate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hardy relic
deft frigate
#

If you got banned there is surley a reason for that i can asure you

#

Fell free to make an appeal

hardy relic
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Alright

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That's so unfair just a random ban PepeYIKES

dusk vapor
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Any admins can help ? Appeal #206d17 . Got banned due game bug for 1h. Need unban asap BlobNervous

ocean thistle
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We are not FacePunch or EAC (Easy Anti Cheat). We do not issue game bans.

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Good luck tho!

glass oliveBOT
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Hey, @serene shore

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dusk vapor
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ss attached in appeal

ocean thistle
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That's the connect

dusk vapor
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sure

ocean thistle
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Thanks

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Let me know

hardy relic
ocean thistle
hardy relic
ocean thistle
# hardy relic no just asking

His situation is different which only applies to him! However, I can take a quick look into your case. What's your steamid or appeal id?

hardy relic
ocean thistle
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Take your time :)

hardy relic
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76561199380905516

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here

ocean thistle
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One moment

ocean thistle
hardy relic
ocean thistle
hardy relic
ocean thistle
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Yep

hardy relic
ocean thistle
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My pleasure. I hope you have a good day heartoria

hardy relic
sour violet
ocean thistle
dusk vapor
ocean thistle
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I'm not sure, we're not EAC

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What's his steamid?

dusk vapor
deft frigate
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make an appeal please

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!appeal

glass oliveBOT
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Hey, @karmic raven

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

deft frigate
#

No you cant sorry. You are going to have to use the website, thats the only way we look at tickets and appeals.

karmic raven
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thats not good

deft frigate
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Our website is safe

smoky river
#

cheater on us monday

glass oliveBOT
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Hey, @smoky river

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

deft frigate
#

Our rustoria website is safe

deft frigate
glass oliveBOT
#

Hey, @smoky river

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hardy relic
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make a ticket

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and explain and you should be good

lime narwhal
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hard cheater Troll OB

timid adder
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Bro just got trippled 100m away in dark 🫢

vernal cargo
#

Hello, in September I got banned and had a appeal. It was moved to a admin named Luke and in the middle of talking to him he stop reaching back. I haven't seen him on and I don't even see him on admin team anymore. I can't make a another appeal because it's already closed

rose marsh
glass oliveBOT
#

Hey, @lime narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

coral vigil
#

!report

glass oliveBOT
#

Hey, @coral vigil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rose marsh
timid adder
vernal cargo
#

Why was it pushed to Luke than?

timid adder
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can u please look into checkmate us main?

rose marsh
rose marsh
timid adder
rose marsh
rose marsh
glass oliveBOT
#

Hey, @timid adder

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

timid adder
thin plover
#

from experience, I don't look at discord when doing tickets

rose marsh
vernal cargo
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Can I give you the appeal case to look over? The person doing the appeal pushed to Luke and then I haven't heard anything back

rose marsh
timid adder
rose marsh
thin plover
thin plover
#

what not to do 101

rose marsh
timid adder
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Lmao ight sorry i got angry

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had full inv of farm bro

open grail
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I love recording them to help admins catch them

woven root
#

Anyone know how to get unbanned from Official Rust Discord server?

rose marsh
timid adder
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i couldnt record that cuz my fucking geforce lagged

thin plover
rose marsh
timid adder
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he said checkmates been banned for cheating he isnt here do any admins say that?

woven root
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I don’t even know how I did

timid adder
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do admins say that theyve been banned in voice chat?

thin plover
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we reply to tickets

woven root
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may you send the link to me in a private dm

thin plover
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we do not talk, interefere, type or do anything in game

timid adder
woven root
#

how long do tickets take to be answered

open grail
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1-3 days usually. We get a high volume of tickets

thin plover
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that's for appeal

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tickets are answered in a matter of a few minutes to a few hours if we have a lot of tickets

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I've been admin for a while and I've never seen a ticket being answered after 24h

vernal cargo
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@thin plover no he never got back to me the person dealing with the appeal said my case was weird and they said message Luke on discord

timid adder
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@thin plover question can u guys like replay stuff that happend?

thin plover
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I cannot say what we do

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when investigating someone

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🕵️

open grail
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lets just say we got the right investigation team on the job

vernal cargo
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@thin plover oh yeah my ticket says suspended not denied

long wren
#

!appeal pleaee make a appeal @static moat

glass oliveBOT
#

Hey, @static moat

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vernal cargo
#

It use to say denies

thin plover
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well it might just be on hold until a date

vernal cargo
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@thin plover ok thanks for the clarification

thin plover
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what is your steam ID

vernal cargo
#

@thin plover sent in DM

thin plover
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just post it here

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I have so many dms

vernal cargo
#

76561198067463334

north cipher
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i need sup

rose marsh
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please don't tag staff, whats up?

north cipher
#

a hacker killed me and my team

rose marsh
glass oliveBOT
#

Hey, @north cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
vernal cargo
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I'll try

north cipher
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If in Russia support tells me to go slower and doesn't give me a solution, what do I do?

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I've literally been waiting for 10 minutes

rose marsh
timid adder
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bro how can i check if sm1 got offline?

rose marsh
north cipher
rose marsh
vernal cargo
#

@timid adder Rust plus app

timid adder
#

this fucking cheater is geniunly gonna make me crash tf out

barren sable
#

guys is it possible for somebody to codelock hack? somebody coded in my base with an uncommon code

rose marsh
barren sable
#

how the f? hes gotta be hacking.

rose marsh
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all you can do is report him

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!report

glass oliveBOT
#

Hey, @rose marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

formal radish
#

!ticket

glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
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more tickets doesnt mean a faster answer

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@boreal pendant I also see no tickets from you

patent moon
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whats the point of making a ticket if yall nvr reply

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been 2 days and im tryna play thursday wipe and im still gonna be falsely banned crazy

rose marsh
fluid basin
#

NEED AN ADMIN, 2 CHEATERS ON US MONDAYS

rose marsh
glass oliveBOT
#

Hey, @fluid basin

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fluid basin
#

I MADE AN INGAME TICKET, BUT IM NOT PLAYING ON THIS LAGGY CHEATING SERVER ANYMORE.

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THEYRE ASSOCIATED WITH THE CLAN RIGHT NEXT TO THEM, THEY LIVE IN A 2X2 RIGHT UNDER A CHINA WALL.

rose marsh
rose marsh
fluid basin
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MY FEEDBACK WOULD BE TO HAVE VOUCHED FOR PLAYERS THAT WHEN THOSE PLAYERS REPORT, THEIR TICKETS GOTO THE TOP. ALSO IF THEY HAVE UNDER 500 HRS THEY GET BANNED AND HAVE TO MAKE AN APPEAL

rose marsh
patent moon
#

lmk when I spammed😂

rose marsh
hollow marten
#

does anyone know how long it takes to have an appeal reviewed?

rose marsh
hollow marten
#

ty

steel relic
rose marsh
glass oliveBOT
sacred gust
#

help me

verbal pollen
sacred gust
#

and has never played with hacks

verbal pollen
verbal pollen
glass oliveBOT
#

Hey, @sacred gust

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sacred gust
inland tinsel
#

Hello, i got a message from this account on steam saying they are zerkees asking me to sign in to a external website with my steam creds to vote for a skin for rustoria, im assuming this is a scam? here is the link to the profile. i blocked it. https://steamcommunity.com/profiles/76561199544892504/

ocean void
glass oliveBOT
#

Hey, @inland tinsel

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

inland tinsel
#

ah thank you, just making sure

brazen lark
#

@wispy dirgeHello admin, how has my account been banned for 4 days? I would like to know the reason for this account, 76561199786345523.

rose marsh
brazen lark
#

I'm appealing, sorry I used this for the first time.

rose marsh
brazen lark
#

How do I appeal?

rose marsh
glass oliveBOT
#

Hey, @brazen lark

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brazen lark
#

Thank you for the trouble.

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Hello admin, I've appealed.

rose marsh
brazen lark
#

ok

plucky night
#

Hello admin I had a question rustoria.co eu main what time does it wipe at

verbal pollen
plucky night
#

Like which time zone

verbal pollen
#

It's set up so that it should show in your time zone

plucky night
#

O ok thx man

rose marsh
glass oliveBOT
#

Hey, @plucky night

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

swift pond
#

Hello Servrer Banned me for Cheating but im not cheater

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I played in Rustoria,EU Main

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Pls Help

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!appeal

glass oliveBOT
#

Hey, @swift pond

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worldly dagger
#

Admin how can you deal with this?

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wall hacker

long wren
glass oliveBOT
#

Hey, @worldly dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

full anchor
#

help me!

#

<@&274971100184576010> i got error hacking but i not hacking help me!!!!!!!

long wren
glass oliveBOT
#

Hey, @full anchor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

maiden sinew
#

!ticket

glass oliveBOT
#

Hey, @maiden sinew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

maiden sinew
#

could we get some help with a glitch

long wren
maiden sinew
#

do /ticket right

full anchor
#

!appel

long wren
full anchor
#

!tiket

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!ticket

glass oliveBOT
#

Hey, @full anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

full anchor
#

чаво блат

#

сука какой сайт

#

блять

long wren
#

!appeal

glass oliveBOT
#

Hey, @long wren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

full anchor
#

КАК Я НАХУЙ ТИКЕТ НАПИШУ В ИГРЕ

#

!appeal

glass oliveBOT
#

Hey, @full anchor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

full anchor
#

не за что банят ахуенно👍👍👍👍👍👍👍👍

long wren
full anchor
#

ахуенно узнать за то что меня забанили ошибочно👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

#

разве это одно и тоже?

image.png image.png
#

пиздец

sudden kindle
#

i guess admin have a lot of ticket for unlink acc....

full anchor
#

паплач

full anchor
feral cargo
#

<@&274971100184576010> on mondays can you guys check my ticket??? 76561199020226640

shy remnant
glass oliveBOT
#

Hey, @full anchor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

feral cargo
shy remnant
plush socket
#

id like to submit a ticket regarding VIP

open grail
glass oliveBOT
#

Hey, @plush socket

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

worthy geode
#

can someone help i think someone trying to scam me using youre server name saying the admins asking me to vote for there ak twitch drop skin??

#

there msging mw through steam

pulsar nebula
#

I can't connect because the system says it's been hacked. But I haven't enabled any hacks yet. I'm just a newbie

#

I need support

long wren
glass oliveBOT
#

Hey, @pulsar nebula

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
glass oliveBOT
#

Hey, @worthy geode

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

mild needle
#

i have a guy whos blatantly cheating and i have footage but wen i submit a ticket it says 'woah, slow down' '(your making tickets really fast)' wen this is literally the first ticket ive submitted, i also tried to submit one a few months back and had to just give up cause it said the same thing. im not submitting loads of tickets its just 1 but i get this message

#

<@&274971100184576010>

rose heath
#

When will the vape on eu Mondays?

thin plover
#

Upload it to YT or Streamable first

mild needle
#

the last time i had this issue i didnt have a clip submitted

long wren
mild needle
#

this time i did but it was short but ill try it

rose heath
#

Yes

thin plover
solar wharf
#

anabolic

#

check my ban appeal

#

i got banned for no reason

wise anchor
#

where can i report a cheater?

long wren
glass oliveBOT
#

Hey, @wise anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rocky estuary
#

is it possible to load a map into the game that will be on wipe?

long wren
slender magnet
#

!report

glass oliveBOT
#

Hey, @slender magnet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

uneven verge
#

It has been 4 days since i've made a appeal on the support website, does it normally take this long for a response?

thorny dune
glass oliveBOT
deep epoch
#

Appeal #1b3276
3 days ago
how long i must wait ?

thorny dune
deep epoch
deep flame
#

appeal #9be925
waiting 3,5 days
ty

gaunt remnant
#

appeal imnekit5

#

waiting 1 year

long wren
gaunt remnant
#

Sorry, I was just banned a year ago.

full anchor
#

help me! i not hacking but i got ban! what to do?

image.png
long wren
full anchor
#

The appeal does not help

gaunt remnant
#

I have the same mistake.

full anchor
#

I am filing an appeal and I am still banned on vanilla, although I was banned only for 10x

long wren
#

It's help to make an appeal 🙂

gaunt remnant
#

appeal imnekit5
waiting 1 year I was just banned a year ago.

long wren
full anchor
#

What should I do then? I had such a ban and I was unban, but now they don't unban me. What should I do? I don't understand, I want to play

long wren
glass oliveBOT
#

Привет, @full anchor

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

gaunt remnant
#

I'm sorry, I've never filed an appeal. How do I file it?

full anchor
#

да сука

#

забанитли не за что

#

ахуенный сервер прям пиздец

#

апелляция 1-3 дня совсем обалдели?

#

1-3 дня можно город блять сделать нахуй в бисиеге

#

пиздец блять

long wren
glass oliveBOT
#

Hey, @gaunt remnant

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

long wren
odd hare
#

баньте читера \

fair gate
#

!appeal

glass oliveBOT
#

Hey, @fair gate

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

neat pumice
#

Наши администраторы находятся здесь добровольно, они не находятся в сети круглосуточно, чтобы специально обработать вашу апелляцию, поэтому срок рассмотрения составляет 1–3 дня.

hybrid pawn
#

is using reshade allowed?

normal orbit
# hybrid pawn is using reshade allowed?

I know many youtubers and streamers have used it for along time now without getting banned. But I don't know of any 'official' post from facepunch saying it's not allowed.

hybrid pawn
normal orbit
# hybrid pawn is using reshade allowed?

I just found this from a mod on the rust offical discord.

''EL Hog — 12/15/2024 11:01 AM
Rust does not support reshade and vise vera, filters in rust are not allowed especially for gaining advantages at night time but yes''

#

Basically using it at night for an unfair advantage is bannable, accordingg to one of their mods.

hybrid pawn
normal orbit
#

A safe bet would be going with their t+c's, any 3rd party software that would give you an unfair advantage , don't do it.

full anchor
# odd hare баньте читера \

чел я без читов играл и меня просто так забанили нахуя сразу писать читер? можешь даже меня проверить у меня нихуя нет

hybrid pawn
thorny dune
hybrid pawn
thorny dune
left pebble
#

ticket

cinder olive
#

oi check ticket

stoic hollow
#

bro shelzy not cheater, his account got stolen he had to buy new account, he got 12k hours

solemn raft
#

check tickets

vernal cove
#

ZOFER IS INNOCENT

cinder olive
#

from shelzy he's not cheating xd

vernal cove
#

SHELZY ISNT CHEATING

cinder olive
#

shelzy 13k hours

stoic hollow
#

we have his alt account pls unban us, we are getting raided

cinder olive
#

SHELZY 13K HOURS XD

left pebble
#

shelzy innocent

vernal cove
#

FREE ANDREAK

cinder olive
#

GO CHECK HIM

vernal cove
#

U CAN BAN DUSKEYY

stoic hollow
#

admins pls fast wtfffffff

cinder olive
#

LIKE GET HIM CHECKED HE'S FUCKING INNOCENT XD

solemn raft
#

admins

vernal cove
#

FREE EVERYONE ELSE

left pebble
#

admin

cinder olive
#

#FREE_SHELZY

vernal cove
#

#Free_shezky_ban duskey

#

#Free_shezky_ban duskey

cinder olive
#

fast before we get raided

solemn raft
#

we need support fast anyone here

covert tundra
#

Appeal #93ac14

vernal cove
#

FREE SHELZY

covert tundra
#

#Free_shezky_ban duskey

stoic hollow
#

u dumb fok dont type this retard, type shelzy not cheating he is playing on alt account

cinder olive
#

<@&274971100184576010> asap

solemn raft
#

we have clips and everything

vernal cove
#

<@&274971100184576010> FREE SHEZZY

cinder olive
#

@gloomy sparrow check appeal

left pebble
#

everything for proof is ready for show to see admin we are not cheating

solemn raft
#

<@&274971100184576010> help

#

any support

stoic hollow
#

where tf are the admins foken hell

cinder olive
#

CHECK APPEALS JEEZ

vernal cove
#

FREE SHEZZY

solemn raft
#

no one cares i think

vernal cove
#

U CAN KEEP DUSKEYY

mighty sundial
#

Well shelzy he is 100% legit, he edittig the full fight rn, he is old account got stolen thats why he is on new account

stoic hollow
#

shittiest admins here tf, go check his account he had to buy new account cz his main got stolen, he got 13k hours

left pebble
#

@quick escarp

balmy cypress
stoic hollow
#

gg thanks to shitty admins for false banning, the guy literally playing on new account cz his main got stolen, his main 13k hours

#

i hope u can do this fast before we loose our base

covert tundra
left pebble
solemn raft
covert tundra
#

<@&274971100184576010> we want another opinion

#

this is bullshit

solemn raft
#

<@&274971100184576010> bullshit admins

balmy cypress
#

You can stop tagging admins though, I am here and looking, tag me if anything

covert tundra
#

but this is ur opinion we want another admin to view

solemn raft
#

best server ever banning non cheaters and letting real cheaters play on the server LOL

balmy cypress
left pebble
#

u reviewed & what u saw? nothing.. we was 5 on launch site & told someone is behind the wall because someone saw him he crouching there & u banned it because my teamate was ready for killing?

covert tundra
#

"he looks sus to me" isnt a valid excuse for ban what is this

#

when the so called cheater gets call outs and pre fires

solemn raft
#

every one look sus

balmy cypress
covert tundra
#

what im being told

left pebble
#

whats your opinion for banning that fight...?

balmy cypress
#

I've told your teammate to appeal and attach a clip, but in my opinion the ban is fair.

#

Not my ban so its not my cal though

left pebble
#

then the guy who banned show himself here & answer

covert tundra
#

wait so if its not ur ban why cant we talk to the admin that banned him

#

tf is this shit

balmy cypress
#

In the appeal you can

left pebble
#

we wasted alot of time here on the server & we want answer

#

we did already... all of us

covert tundra
#

can we get the name of the admin that did?

raven mist
#

No

left pebble
#

we need admin who banned our teamaTE... because if it go late & he go unban us on late time we gonna lose server & time we used... whos gonna answer for that?

covert tundra
#

just tryna get this shit over with before we get raided

covert tundra
#

why

balmy cypress
#

Make an appeal, we can't take DM's for appeals

hollow python
#

can someone check if i have vip or not i dont know how to check

raven mist
# covert tundra ?

You cannot, you’re able to talk to your banning admin in your appeal

covert tundra
#

fair enough process gonna take ages thats all

mighty sundial
left pebble
#

ok imagine he unbanned us like next 2hour... what if someone come & raid us alll.. what u can do about it?

balmy cypress
vernal cove
#

Imagine if u actually banned the cheating groups like this

covert tundra
#

thanks anyways lads hopefully gets sorted soon

covert tundra
balmy cypress
#

Its 99% chance that you'll be banned for the full 7 day duration, with the player banned for hacking as a perm

left pebble
#

u ban immidialty & unbanning slowly

vernal cove
#

"he jumped over a wall sussy"

balmy cypress
raven mist
vernal cove
#

meanwhile R2 running around flying spinbotting and u saying they legit

balmy cypress
#

We don't ban without being 110% certain

left pebble
#

& if its not cheating & u making mistake then what

vernal cove
balmy cypress
#

Anyways, please appeal on our website. I don't think this conversation is going anywhere for now.

raven mist
solemn raft
vernal cove
hollow python
#

can someone check if i have vip or not pls

#

cant find it on the website

balmy cypress
glass oliveBOT
cinder olive
balmy cypress
hollow python
#

76561198964475057

vernal cove
#

U better give everyone banned free vip for 2 years after u realise ur retarded

balmy cypress
hollow python
#

ok ty

balmy cypress
cinder olive
hollow python
#

bruh im on the wrong server is stupid

cinder olive
#

check the foking appeal look at the clip xD

hollow python
#

but ty

covert tundra
balmy cypress
#

It will be reviewed soon, writing here will not speed this up.

covert tundra
#

smh

cinder olive
#

DUDE WE GETTING FOBBED RN

raven mist
left pebble
#

we are getting raid by now

cinder olive
#

NOT FUN U KNOW @balmy cypress

image.png
left pebble
#

ppl start to raiding us right now because u banned us w/o any proof that u get

ornate kettle
#

@cinder olive next time don’t play with cheaters

covert tundra
balmy cypress
solemn raft
ornate kettle
#

@solemn raft cheater party

covert tundra
#

#Free_shezky_ban duskey

urban island
#

@covert tundra u got banned?

hot trout
#

ahahah rip gavin (I got banned too)

raven mist
stoic hollow
#

<@&274971100184576010> we did an appeal and we sent the clip pls look into it :c

tepid maple
toxic shard
#

also an account is ALWAYS recoverable

stoic hollow
toxic shard
#

your friend must have bought a stolen account on a sketchy platform

stoic hollow
toxic shard
stoic hollow
toxic shard
#

You might want to speak with him again then

stoic hollow
#
  • this account that u ban him on isn't a stolen account, its fresh new and he paid for dlcs so he can start over again, so he doesnt loose the account
toxic shard
#

we do not take over appeals of other admins

stoic hollow
#
  • i got 17k hours and my teammates got 12k+ hours, idk why we would need a cheater in team lol
toxic shard
#

also it's not the first time this happens

stoic hollow
toxic shard
#

actually not even half

stoic hollow
#

17,205 hrs on record
Currently In-Game
Rust

toxic shard
stoic hollow
#

XD, i have never seen funnier admin than u

#

u can check my achievements and my screenshots

#

go check my account now, go check the screenshots

toxic shard
#

already did

#

also checked the others

balmy cypress
toxic shard
#

And that's why we don't take over cases of other admins 🙂

west viper
#

server eu main lag again and always happend this time

toxic shard
#

actually it just went down for wipe

west viper
#

from asia s

toxic shard
#

Well from asia you will always have more lags from anybody else

west viper
#

another time not lag

#

always lag this zone time 2-3 hrs

novel abyss
#

what to do if ur friend was cheating and u didnt know

toxic shard
late kelp
novel abyss
#

i didnt lmao

#

ii wa

toxic shard
novel abyss
#

i was playing with a group of russians

late kelp
#

oh then

novel abyss
#

and then a friends said can i join

late kelp
#

i trust u

novel abyss
#

friend

#

romanian friend and after 2h he gets banned

late kelp
#

not all russians but always russian

novel abyss
#

i didnt know shit

toxic shard
novel abyss
#

2 people who didnt know got banned

toxic shard
#

now the actual response is mine

novel abyss
#

what can we do about this?

toxic shard
#

and wait for your ban to run out

novel abyss
#

it didnt said how long

#

it js said banned

toxic shard
#

USUALY it's 7 days

toxic shard
#

something most people wouldn't notice get emplified because of the distance

#

that's why we have server in EU/US/SEA, to propose the lowest latency

west viper
#

eu is so fun for us T^T

hearty fable
#

what is mean lmao?

long wren
hearty fable
#

ok ty

solar hazel
#

did one of the admins add me? i got a notification for it but its not popping up?

celest galleon
#

але долбоебы

frozen prawn
#

where eu medium?

shadow lodge
#

wtf with wipe on eu medium

celest galleon
#

але админы

#

мудаки ссаные

shadow lodge
#

hahahah]

#

where wipe

solar hazel
#

<@&874995535881326632>s is zerkees a real admin just checking incase of a scam or sum

hearty fable
shadow lodge
#

mrazi zapustite uje

humble tapir
#

why is it not happening wipe?

hearty fable
#

admins please give vip for my friend he has 600 queueue

humble tapir
#

And why is there no update right now

shadow lodge
#

fucking dermo

#

on support

cedar sentinel
#

guys if u forgat the eu meduim its still offline

humble tapir
#

почему вы тоже не обновляли раст и заходите что это?

shadow lodge
#

твари запустите уже

humble tapir
#

фоткай почему не обновление щас?*

shadow lodge
#

?

humble tapir
#

ну раньше когда происходил глобал вайп всегда надо было устанавливать обнову а щс нет?

shadow lodge
#

щас не глобал

humble tapir
#

балинннннн перепутал

#

спасибо где будешь жить?

shadow lodge
#

я даже тут карту не видел

#

я на мед 2 заходил и в очередь попал

stuck condor
#

а че вип

#

не рабоатет

ebon tendon
#

LET ME INTO SERVER MAYBE? JUST BOUGHT VIP

image.png
long jasper
#

I'm VIP on rustoria eu medium I'm waiting 90 que ?

stuck condor
#

Why not work vip??

devout fractal
#

why am i in q

ebon tendon
#

^^

devout fractal
#

wtf is this

long jasper
#

<@&274971100184576010>

short pasture
#

Why not work vip

ebon tendon
short pasture
#

hey

devout fractal
#

nice

celest galleon
#

идите нахуй уебки

devout fractal
long jasper
#

@fossil igloo

cedar sentinel
#

xd

elder lion
#

@cunning tulip WTF is this?????

image.png
lapis timber
#

I bought a VIP why am I standing in line? EU Medium

devout fractal
#

restart ur game

cedar sentinel
#

xd

devout fractal
#

bro

celest galleon
#

HAHAAHAHHAHAHAHA

stray crypt
#

Timed out eu med ahahahhahah

devout fractal
#

this server is ass

celest galleon
#

NAH THIS SEVER

cedar sentinel
#

why guys i join with out vip why

fickle lark
#

media perms

devout fractal
austere sinew
#

SOSAL?

celest galleon
#

DA

hidden citrus
#

Bruh why is not up yet

viscid cobalt
#

admins was already inside the sv and suddenly it disconnects me, can you explain why?

hexed nimbus
#

Booting takes about 10/15 min bro

viscid cobalt
#

admins was already inside the sv and suddenly it disconnects me, can you explain why?admins was already inside the sv and suddenly it disconnects me, can you explain why?admins was already inside the sv and suddenly it disconnects me, can you explain why?

fickle lark
#

30 mins late to wipe

hexed nimbus
sleek fern
#

is the max pop for main servers 850 and not 1000?

fickle lark
#

give me 8 dollars credit

viscid cobalt
celest galleon
#

fukk shit

#

full

viscid cobalt
#

Now I have 400 queues and I don't have all the afternoons, you know?

sand rapids
viscid cobalt
#

@hexed nimbusNow I have 400 queues and I don't have all the afternoons, you know?

main galleon
devout fractal
viscid cobalt
#

@hexed nimbusNow I have 400 queues and I don't have all the afternoons, you know?

opaque osprey
ornate kettle
#

Rustoria eu long Andreak banned for playing with cheater and play from new account in this base authorise in doors can you ban him g9 his name dill pickle

sand rapids
little trellis
#

@devout fractal hi

devout fractal
devout fractal
viscid cobalt
#

Bro was coming in and he took me out because if I'm not understanding it

stuck condor
#

vip not working

crystal basin
#

Toria admins suck big fat cock can’t do anything right holy shit like get some admins who don’t have down syndrome or are words

forest quest
#

MORE SLOTS MEDIUM

little trellis
#

do you still talk to james

viscid cobalt
#

Bro was coming in and he took me out because if I'm not understanding it

devout fractal
alpine oxide
#

whats with eu main 40 online????

little trellis
#

i love james

viscid cobalt
#

REWIPE

ornate kettle
#

Any admin can help me please
Rustoria eu long Andreak banned for playing with cheater and play from new account in this base authorise in doors can you ban him g9 his name dill pickle

viscid cobalt
#

RUSTORIA EU MAIN SUCK

hexed nimbus
glass oliveBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hexed nimbus
bleak spruce
#

I was playing on eu main just now and i threw a snowball and it didnt go out of my inventory and it turned invisible and then i got disconnected and now im in a 400 player queue

viscid cobalt
bleak spruce
viscid cobalt
balmy cypress
viscid cobalt
hexed nimbus
near halo
#

lol

pallid raft
#

why am i stuck on recieving data on medium loading screen after spawnig world and loading prefabs and everyting

viscid cobalt
#

but I don't understand why it has so many flaws, it's because now I and other people have to do that much more.

fresh snow
humble tapir
#

how many people have bought a vipka, tell the admins??

fresh snow
#

scam queue rustoria

pallid raft
fresh snow
pallid raft
#

after beign one fo the first in when it first wqiped

viscid cobalt
#

<@&274971100184576010> but I don't understand why it has so many flaws, it's because now I and other people have to do that much more.

fresh snow
#

85 players ahead of you - 200 slots = 85 players ahead of you - 450 slots

covert glade
#

@balmy cypress eu medium will open more slots?

hexed nimbus
hexed nimbus
glass oliveBOT
#

Hey, @covert glade

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

fresh snow
#

85 players ahead of you - 200 slots = 83 players ahead of you - 450 slots

midnight finch
#

VIP DOESNT WORK

covert glade
#

!slots

glass oliveBOT
#

Hey, @covert glade

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

viscid cobalt
#

REWIPE

#

REWIPE

muted verge
#

BRUH

midnight finch
#

DOES VIP WORK FOR U GUYS

hexed nimbus
midnight finch
#

TY

hollow marten
#

There is a chance that some admin will help me with a ban, I already made my appeal but they denied it for no reason, I would appreciate it very much if someone helps me. <@&274971100184576010>

muted verge
#

VIP DOESNT WORK

full jetty
#

hello how i can take vip

long wren
viscid cobalt
#

REWIPE ADMINS

hexed nimbus
pallid raft
#

<@&274971100184576010> whwat is happenig right now i have loaded in but stuck on recieinv data wtf do i do

bitter sorrel
#

is eu medium max pop always 450 or is it going to be made bigger

near halo
#

Will the slots be expanded?

fresh snow
#

i know this

long wren
long osprey
#

are medium going to open slots or what?

humble tapir
#

How many people have bought a VIP?????????????? admin <@&874995535881326632>

viscid cobalt
#

REWIPE

pallid raft
#

@long wren well then i will have to queue

humble tapir
#

How many people have bought a VIP?????????????? admin

hexed nimbus
robust sinew
#

I HAVE 2 LINES OF MORE THAN 10 MINUTES I WILL NOT BUY VIP

#

I HAVE 2 LINES OF MORE THAN 10 MINUTES I WILL NOT BUY VIP

long wren
winged stream
#

@long wren i have been on rustoria eu main que for 37 mins im on placement 7 and i can see on battlemetrics people are joining all the time but my placement is not changing

viscid cobalt
#

ADDMINS RUSTORIA SUCK

near halo
#

Will the slots be expanded?

viscid cobalt
#

REWIPEÇ

fresh snow
winged stream
#

i have been on 7th for20 mins of it

pallid raft
#

so why do i have to now queue after getting in the first time it wiped

fresh snow
#

rustoria = VIP SERVER

robust sinew
#

I HAVE 2 LINES OF MORE THAN 10 MINUTES I WILL NOT BUY VIP

blissful inlet
#

Seems VIP doesnt work, right?

balmy cypress
glass oliveBOT
#

:ok_hand: channel locked by Luke (@rustoria)

balmy cypress
glass oliveBOT
#

:ok_hand: channel unlocked by Luke (@rustoria)

quaint bane
#

INCREASDE MID TO 650

tawny tundra
#

INCREASE SLOTS TO 700

warm valve
#

OPEN SLOT FAST

fresh snow
#

450 maximum?

bleak spruce
tacit summit
#

luke = erdoğan

near halo
#

ADD slots to medium otherwise the wipe will die day 2 with those issues we already had

bleak kettle
#

will the expansion of slots be on the medium?

ornate kettle
#

ban dill pickle rustoria eu long playing in cheater base why he not banned please

#

I do tickets he not banned for 2h

stray crypt
#

520/450 mb add slots?

#

eu med

minor zenith
#

can you buy premium to skip queue?

glass hare
#

hello, can i got support?

ornate kettle
#

Luke you ban andreak party why he join from
New account and still playing

glass hare
#

i got banned for playing with hacker, but im play solo, can someone explain ?

stray crypt
#

we r 40+ ppl and need to stay 530/450 que?

#

tf

glass hare
#

yo, admins

#

!ticket

glass oliveBOT
#

Hey, @glass hare

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

wary relic
#

but why do I have VIP but it won't let me in?? and the fifth time he restarts the game

long wren
glass oliveBOT
#

Hey, @glass hare

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

radiant notch
#

does anyone recognise this problem, i have just loaded down rust, the game is very slow i have all the settings at low. and the loadingscreen takes like 20-30 minutes to join a server. When i have joined the server it is very laggy and it is freezing all the time. and i think my pc is compable to play rust, SPECS, gtx 1650 super, inte icore i5 10400, 8gm ram, 500gb ssd

long wren
hollow marten
# hexed nimbus Denied means final decision mate

I really never did anything to get banned that's why I'm asking for your help personally): on no other server have I received a ban and on the one I received I had been playing it for months and in the last wipe I got banned and I don't know why): @hexed nimbus

forest quest
#

MORE SLOTS MEDIUM PLS <@&274971100184576010>

long wren
glass oliveBOT
#

Hey, @forest quest

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

radiant notch
#

does anyone recognise this problem, i have just loaded down rust, the game is very slow i have all the settings at low. and the loadingscreen takes like 20-30 minutes to join a server. When i have joined the server it is very laggy and it is freezing all the time. and i think my pc is compable to play rust, SPECS, gtx 1650 super, inte icore i5 10400, 8gm ram, 500gb ssd

long wren
glass oliveBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

glass hare
#

cos its not a first time banned for no reason

long wren
humble tapir
#

сервер помойка

glass hare
#

I got banned 3 times and need to wait for respons, cos someone of stuff make a wrong choice

#

but ok, ty for explain

dusky estuary
#

is there protection for crash?

long wren
rocky estuary
#

another byte to buy a VIP card? 450 slots per wipe day xd

next meteor
#

well its a medium , if you wanted more slots go to main xD

rustic arch
#

Yo what do i get for boosting?

junior mirage
#

scammed

long wren
glass oliveBOT
rustic arch
#

so no skip queue?

next meteor
#

skip queue is by buying vip on page

rustic arch
#

kk

green charm
#

@long wren can you see dm

tropic gulch
#

450 slots on EU Medium is max?

next meteor
#

YEP

long wren
tropic gulch
minor zenith
#

can you buy some kind of premiur to ski queue?

#

premium'

tropic gulch
tacit summit
#

!slots

glass oliveBOT
#

Hey, @tacit summit

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

tacit summit
#

lier

sonic star
#

!wipe

glass oliveBOT
#

Hey, @sonic star

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

balmy forge
#

will i be able to use the advent calender again when thursdays wipe?

reef wing
#

why cant i type

#

in looking for group

#

i was jus able to yesterday

fair harness
#

i was loading inside the game and my game crashs with this message

long wren
fair harness
#

that shit is not fair

#

i wait for 1hour to this happen to me

reef wing
west viper
#

ahh lag delay 10 sec

manic helm
#

Is there anyway to ban appeal got banned 2 or 3 years ago

long wren
manic helm
long wren
cedar glade
#

why does 2x vanilla have such a small online?

ocean fulcrum
glass oliveBOT
#

Hey, @manic helm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean fulcrum
#

If you’ve never appealed you should be able to here

hollow marten
#

Can any <@&274971100184576010> help me since I was banned for no reason and they also rejected my appeal and I no longer know what to do to get the ban removed, this situation really makes me very helpless, because I never did anything I was accused of) =

long wren
grand edge
#

still waiting for my appeal to be delt with

quartz forum
#

Can you open more slots in rustoris EU MAIN?

hollow marten
grand edge
#

still waiting for my appeal to be delt with

hollow marten
#

and due to an unjustified ban I will no longer be able to play any more Rustoria servers)=

grand edge
#

admin help!

#

@long wren

#

hello

long wren
grand edge
#

its about to be 3 days

quartz forum
long wren
glass oliveBOT
#

Hey, @quartz forum

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

quaint bane
#

!slots

glass oliveBOT
#

Hey, @quaint bane

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

quaint bane
#

eu medium is intended to played by 650 people

cedar glade
#

Why does 2x vanilla have such a small online?

quaint bane
#

open slot

toxic plinth
#

Why is the pop only 550 on medium? 350 in que due to the crash

#

I was in then got disconnected and I couldn’t join and got que now

gleaming sky
glass oliveBOT
#

Hey, @quaint bane

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

cold crystal
#

I bought VIP for my friend as a gift but it doesn't work what's the problem???!!!

long wren
candid jungle
#

what time does US MAIN wipe

cunning gulch
#

why is EU medium offline again?

vivid kettle
#

I need an admin to assist me please, unless a headmod is capable of assisting me with unlink issues.

patent moon
#

yo any admins or mods?

cursive kayakBOT
#

@candid jungle

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1734638400:F> (<t:1734638400:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

long wren
barren sable
#

Am I experiencing an error? One of my wood exterior walls wont upgrade. It doesnt say why. Just says upgrade blocked or something like that. All the other walls are able to.

stuck condor
#

rewipe

minor zenith
#

inditsatok mar el geci

patent moon
# long wren Hello

I did a ticket appeal and it said I will be unbanned in 3 days but my ban is still 4 days

minor zenith
#

eu medium whats happening

patent moon
static quail
#

Is there a way i could add like server thing on the side where useres are on my dc server?

narrow cradle
#

eu medium hellooo

tawny tundra
#

EU MEDIUM WILL BE OPEN AT 1 HOURS

coarse kestrel
#

？

minor zenith
#

nem fog elindulni geci?

#

elinditjak meg ma geci?

#

el fog indulni a szerver geci vagy mivan?

cunning gulch
#

guys is eu medium actually up in 1 hour

#

like what even happened

boreal mica
#

Time for a j

minor zenith
#

de elindul geci?

warm ether
minor zenith
#

el fog indulni geci?

long wren
minor zenith
#

de el fog indulni meg ma geci?

covert tundra
#

Appeal #93ac14

minor zenith
#

elindul ez a szar meg ma geci faszomat bele?

patent moon
#

but my game when I join toria says 4 days

coarse kestrel
#

@sharp rapids GOGO

patent moon
#

so how they gonna say 3 days but its still 4

finite tundra
#

i have vip and standing in queue

#

wtf?

pine orchid
#

wipe rustoria us medium??

viscid vine
glass oliveBOT
#

Hey, @finite tundra

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

pine orchid
#

!wipe

glass oliveBOT
#

Hey, @pine orchid

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

pine orchid
#

!wipe us medium

#

!force

glass oliveBOT
#

Hey, @pine orchid

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1735844400:F> (your local time) is the time of the next force wipe and it will happen <t:1735844400:R>.

pine orchid
#

!wipe

glass oliveBOT
#

Hey, @pine orchid

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

viscid vine
pine orchid
bitter siren
#

can someone do my ticket pls? eu-2850 i cant connect even tho i bought vip ggs

dense saffron
#

76561199198733389 my steam ID please skip me i have VIP

plucky night
#

The queue is so long

#

Waiting for 3hrs

balmy cypress
viscid vine
#

For me it's 10:00 PM for my time zone ( EU )

cursive sable
#

where do i send ticket?

exotic blaze
#

I can't log in to the server but I've never played with cheats

#

but im disconected for hacking

viscid vine
glass oliveBOT
#

Hey, @exotic blaze

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

viscid vine
glass oliveBOT
#

Hey, @cursive sable

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

finite tundra
#

<@&274971100184576010> check pls ticket eu-2853, I can't get in without a queue, but I bought a VIP

exotic blaze
#

where i can check my appeal

#

status

viscid vine
exotic blaze
viscid vine
#

You should be able to see your already opened appeal status

sonic star
#

Map files for us med?

viscid vine
sonic star
#

When are they released?

#

A hour before wipe? 30 minutes?

midnight finch
#

!ticket

glass oliveBOT
#

Hey, @midnight finch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

midnight finch
#

/ticket

glass oliveBOT
#

Hey, @midnight finch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

restive pike
#

where do i make a report?

lyric basalt
midnight finch
#

cant find the player i want to reporty

toxic plinth
#

why is it so low pop on medium

#

200 ppl in que open up 50 more or sum at least

cedar glade
#

why is Rustoria 2x Vanilla so small online when there was a vape today

toxic plinth
deft frigate
glass oliveBOT
#

Hey, @toxic plinth

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

cedar glade
toxic plinth
cedar glade
#

how to understand the new server

restive pike
lyric basalt
restive pike
lyric basalt
gleaming ruin
#

Hi ,can i speak with one of the admins, my ban should be over. but it says im still perm banned, also i just bought vip. So can i get a refund for the server,, it should be over in a week

slow vapor
glass oliveBOT
#

Hey, @gleaming ruin

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

gleaming ruin
#

My ban shouldve expired

#

but im still banned

slow vapor
#

when did your ban expire?

gleaming ruin
#

when it was 8 am, i have 4 hours on my ban

#

now its 1 16, its should been gone

#

Now, it says im banned with no timer

#

The admins said " only your ban will instead be lifted early to expire with the server wipe"

slow vapor
#

sometimes it takes a while for the servers to sync

gleaming ruin
#

ok

#

Ill be back in 10 min

hexed nimbus
# gleaming ruin Ill be back in 10 min

In the mean time don’t spam connect or it will take longer give servers time to sync data then connect would atleast not connect for 10 to 15 min after your last try

gleaming ruin
#

im back, going to connect and see and come back in 10

restive pike
# lyric basalt yes

yeah i think i created a ticket, this guys just 200m tommying everyone l0l 50 hours level 1 profile smh

crude gust
#

@lyric basalt

#

u asked me to come discord?

#

why've you banned me and asking me to come here? what am i meant to do

#

is this the right place

quaint patrol
zenith lake
#

Hello, I'm coming to complain about the same thing again, they've already redeemed me for the VIP 5 times after giving it, I have to cancel now, I don't have to do it because that's lost money for me that they haven't given me back. Can you verify that I don't even enter the cerver, I'm asking for a solution because no matter how much he has to cancel, he continues to charge me

quaint patrol
glass oliveBOT
quaint patrol
#

Follow these steps

zenith lake
#

I already said about that video and that's nothing I'm complaining about

#

???

grim fable
#

!ticket

glass oliveBOT
#

Hey, @grim fable

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

zenith lake
#

???

#

I'm sorry for being impatient but as I repeat, it's a lost money that no one is going to return to me.

pseudo pasture
#

Hello, i have thé same problem.... When i click to stop m'y subscription.... Anyone subscription is cancel .... I create m'y second ticket but anyone can find a solution

restive pike
#

Yo admins, I aint trying to be that guy but how long do tickets take to be investigated? I wouldn't normally ask but this team we're playing against are sus af all under 200 hours on accs all in last week level 1 profiles and 200m beaming everyone.. getting quite boring as we've also all invested in VIP for this lol

zenith lake
#

🤨

restive pike
#

Only time in my 13k hours I've chased up a ticket like this and not waited out the process but this is kind of ridiculous and pretty blatant their sus af lol

dreamy field
#

Dowd sort the fella out

restive pike
#

@balmy cypress check my chat history never complained about anything previously but this is just so frustrating

abstract jackal
#

!ticket

glass oliveBOT
#

Hey, @abstract jackal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

restive pike
#

Been a loyal customer for probably 5 years+ do us a favour dowd it is Christmas afterall

balmy cypress
restive pike
#

hero

abstract jackal
#

@balmy cypress

fierce sedge
#

!ticket

glass oliveBOT
#

Hey, @fierce sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fierce sedge
#

/ticket

glass oliveBOT
#

Hey, @fierce sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fierce sedge
#

Is there a glitch or something?

balmy cypress
glass oliveBOT
fierce sedge
abstract jackal
fierce sedge
#

I was just playing yesterday getting bps, so I dont understand what happened lol

idle rampart
#

any admin can help me get unbanned

#

its been 3months that i been banned for association

#

i serious want to play rustoria eu main no joke

vague lotus
#

alguno tiene el mapa de rustoria br main porq no me deja descargarlo

ocean fulcrum
glass oliveBOT
#

Hey, @vague lotus

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

ocean fulcrum
#

Vete allí en Rustoria.co/maps y elige BR Main y allí deberías ver “View en Rust maps” o algo así, y alii puedes very todo

ocean thistle
glass oliveBOT
ocean fulcrum
ocean thistle
#

@idle rampart please post your steamid here

idle rampart
vague lotus
ocean fulcrum
ocean thistle
ocean fulcrum
idle rampart
ocean fulcrum
idle rampart
#

so you want me to start new account and play there is it possible

#

or new pc ?

ocean fulcrum
ocean thistle
idle rampart
#

if i am getting association banned atleast say some months