#support

1 messages · Page 640 of 1

glass oliveBOT
#

Hey, @fresh snow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

blissful bough
#

Hello guys how I can appeal ban ?

verbal pollen
glass oliveBOT
#

Hey, @blissful bough

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sick tundra
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i need to report a player i have proof

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can i get some help please im getting griefed by them everytime i step outside lmao

glass oliveBOT
#

Hey, @sick tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

young jackal
#

#FreeSeaOtter

stoic hollow
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any admin can check Ticket #cdf86d please, i can go bait the cheater while u watch

long wren
stoic hollow
storm dagger
#

!report

glass oliveBOT
#

Hey, @storm dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

faint bane
#

can we do smth abut rustoria mondays so there is no leak every 10 min?

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<@&274971100184576010>

runic marlin
pure rose
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<@&274971100184576010> check appeal #421b49 plz

ebon pilot
#

<@&274971100184576010> check appeal #558ecc please and thank you

runic marlin
runic marlin
ebon pilot
#

okei

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i got banned for what

long wren
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@pure rose @ebon pilot appeals take 1-3 bussines days so please be patient 🙂

sly umbra
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please help me here, the type on rustoria low pop kills my friend in my head as soon as he leaves the house

oak token
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Hey, I submitted a report just a few minutes ago through rust, I strongly believe this guy is cheating. Are there any further steps I would need to take?

civic patio
#

where support

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<@&274971100184576010>

shy remnant
#

here support

glass oliveBOT
#

Hey, @sly umbra

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
oak token
#

Okay, thank you. If you need me I have discord open, just message me or @ me, thank you.

shy remnant
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!report

glass oliveBOT
#

Hey, @civic patio

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
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@civic patio send us a report via our ticket systeml please

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As always

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We will get to it very asap

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Just a quick /ticket add STEAMID from in-game is fine

mighty lodge
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Hey im being raided by a cheater rn in Mondays Us

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Pretty much just took our wipe hes got 100 hours and game bans on record

runic marlin
glass oliveBOT
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Hey, @mighty lodge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mighty lodge
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I did the ticket thing in game but they already raided me

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i was hoping it would be looked at before i was raided

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Player Name CUMTASIO id 76561198447697703

tepid maple
mighty lodge
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? i didnt call him out nor is he in the discord isnt a game ban on record against server rules?

low yacht
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who can help

mighty lodge
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Ive lost all my shit already so i dont really care just want him to be looked at

tepid maple
mighty lodge
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Thank you very much

low yacht
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Why im getting crashes when im trying to join the server it says Dowloading map ant then im getting crashes

last edge
cosmic elbow
last edge
#

Cause it doesnt seem like a rustoria issue, most like a game issue. U can try verifying files in steam aw

last edge
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What u need help with

cosmic elbow
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sorry but i was banned in eu low pop vanilla by mistake

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what can i do ?

last edge
glass oliveBOT
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Hey, @cosmic elbow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

last edge
#

The admin will take a look at ur appeal asap

low yacht
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why im getting crashes when im joining crashes ??

glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

wet arch
#

Were can I report cheating? I accidentally reported it to the finance guy

mighty lodge
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Thank you for resolving all of that i have his teamates info as well. Player name: Do you recharge QB?id:
76561199160889932 And the other base next to them was associated as well: Cheater association?

low yacht
#

!appeal

glass oliveBOT
#

Hey, @low yacht

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fathom folio
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hi adim i need help

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i vpn ban steamid is 76561199383281189

long wren
glass oliveBOT
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Hey, @fathom folio

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

low yacht
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Why im getting crashes when im joining like it says Loading map ant then it crashes

fathom folio
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need help

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best adim

long wren
fathom folio
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only appea?

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appeal?

fathom folio
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fina thx best adim

normal orbit
#

!appeal

glass oliveBOT
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Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

normal orbit
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Normally 1-3 business days @near halo

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I'm afraid the only support you can receive regarding bans is through the appeal system, creating a ticket is the fastest way to get an update or response.

viscid vine
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If you never played on the server, make an appeal, you will get unbanned as soon as possible, sometimes it happens to get banned because of some connection problems.

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Send the appeal ID in here so if an admin will check the support channel will see your ID and maybe check it faster.

peak plinth
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@lyric basalt mozes mi prosim ta napisat ked budes mat cas, kvoli tomu appealu dikec

stray palm
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@near halo I am having the same issue, I tried to join last week on the US Monday server and joined and it said the the same thing.

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My appeal number is #207cf4

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yeah I got a slow computer LMAO

timid sapphire
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!appeal

glass oliveBOT
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Hey, @timid sapphire

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

stray palm
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Mine is the opp, I have good internet but just a slow computer. Wonder if it works the same way

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that could be a problem lol

reef temple
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Hello, I got banned due to VPN, can I getm y case looked at plase

long wren
ocean fulcrum
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Appeals take 1-3 business days.

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I understand it is frustrating, but in due time you will have received a response 😄

reef temple
summer compass
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how long do tickets take to get a response?

ocean fulcrum
summer compass
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ahh alr fair

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thanks

languid mulch
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hello i get banned but i don`t played this server before why i get banned?

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Wait i sent screenshot

deep flame
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how long ban for associating? (first)

languid mulch
#

i can send screenshoot

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can`t

languid mulch
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i want know why i get banned

deep flame
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realx bro i ask admins

languid mulch
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Disconnected:Hacking

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k bro il wait

deep flame
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xd

languid mulch
#

?

ocean fulcrum
glass oliveBOT
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Hey, @languid mulch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

languid mulch
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i joined Rustoria X10 and get banned

ocean fulcrum
ocean fulcrum
languid mulch
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But i don`t play with cheats i just joined rustoria X10 and get banned

ocean fulcrum
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Unfortunately even if it was an incorrect ban, you’ll need to fill out the ban appeal.

deep flame
blissful bough
#

Hello how I can unban?

slow vapor
glass oliveBOT
#

Hey, @blissful bough

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

heady hemlock
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<@&274971100184576010> hi. can you help me? i can not move,ping 11469.

glass oliveBOT
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Hey, @heady hemlock

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

stray palm
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I have an appeal open (#207cf4) if any mods or admins are available to assist, thanks

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I want to play with my friend also

summer compass
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is there any support in this discord or only ingame?

verbal pollen
summer compass
verbal pollen
summer compass
#

cheater

glass oliveBOT
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Hey, @summer compass

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

summer compass
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got 5+ clips all combined

verbal pollen
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Please go ahead and send in a ticket on the website so the Admins can take care of that. If you have any video clips, please toss them up on YouTube or Streamable then put the link to the video(s) in your ticket

summer compass
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im not 100% ofc but its really suspicious and i would love it if u looked into it for me

verbal pollen
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The Admin team will need to do that for you--I'm just a chat mod. Thank you for reporting!

summer compass
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oh alr fair enough thanks man

scenic wraith
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cheater report

glass oliveBOT
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Hey, @scenic wraith

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

green charm
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i cant open ticket in website why ?.

tame talon
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can i get a admin to help me rq

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please i beg

verbal pollen
long wren
green charm
#

can you come voice

scenic wraith
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this shit is a joke

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why the fuck is the ticket shit even a thing if you fuckers dont even check them for 12 hours

verbal pollen
tame talon
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or server related cause idk

long wren
shy wren
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is the 5x trio dead?

tame talon
shy wren
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hello

long wren
tame talon
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jackass

whole sentinel
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hey i got banned for playing with a hacker but i didnt know he was cheating what do i do

glass oliveBOT
#

Hey, @whole sentinel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

whole sentinel
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1-3 business days??

verbal pollen
long wren
atomic shard
#

how are there still no response from the admins... from report tickets

whole sentinel
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how long is ban period

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bc im tryna play the game man jus got aks

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then boom im banned

verbal pollen
maiden timber
#

yo Pandakaizen can you help me with smt please?

verbal pollen
# whole sentinel how long is ban period

It all depends on the ban reason. I can't see that, so I'm not able to tell you why/how long it might be. The best thing you can do is put in an appeal ticket.

verbal pollen
glass oliveBOT
#

Hey, @whole sentinel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

verbal pollen
empty surge
#

wow

maiden timber
# verbal pollen I can try! What's up?

There is a guy on the BR - Main server, who is cheating very blatantly, but we can't get a clip since everything is very fast, we have the steamid, he has the account created less than 2 months ago, he has a private profile, I don't know If you can send someone to spectate him, he is without clothes with a bolt shooting head always and for too many meters.

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I don't want to create a ticket because they might tell me that I need to get a clip or something but I really can't, literally by looking at it they will realize it very easily.

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im using google translate btw

verbal pollen
verbal pollen
maiden timber
verbal pollen
verbal pollen
maiden timber
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thank you so much

spare adder
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hello

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can someone help me

light summit
spare adder
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can we join a chat room

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im in waiting for support

light summit
viscid vine
shy remnant
spare adder
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im in the waiting room

shy remnant
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A ban?

shy wren
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y doesnt solo duo trio 5x have pop anymore

ocean fulcrum
spare adder
#

yes for some reason when i try to play your server it kicks me and says im ban for "hacking" but i dont get why it keeps doing that when every other server is fine i dont get why its only on this server

glass oliveBOT
#

Hey, @spare adder

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy wren
#

what do u mean low player intrest it used to be full pop and it died all of a sudden

ocean fulcrum
spare adder
#

@shy remnant hello

spare adder
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how long does it take for someone to look at your ticket

ocean fulcrum
spare adder
#

do yk the amount??

shy wren
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zeziy fuck up and learn patience

light summit
# spare adder do yk the amount??

The standard response time for an appeal ticket is between 1-3 business days, but can be more or less depending on the situation. We also do not discuss the number of tickets here with players. We appreciate your patience while admins get to your ticket 🙂

shy wren
#

ur banned buddy

light summit
light summit
atomic shard
#

hello, admin need help getting cheated on blatantly

shy wren
#

\shimmy how old are u

glass oliveBOT
#

Hey, @atomic shard

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

light summit
shy wren
#

what are u a cop

open grail
spare adder
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another thing is there a way that i could see my ticket after i made one??

shy wren
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are u gonna ban me from the dead servers

light summit
light summit
shy wren
#

shimmy ur gonna lose ur job soon all the servers are dead

quick gorge
#

!cheater

shy wren
#

do u want to work for me

long wren
glass oliveBOT
#

Hey, @quick gorge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spare adder
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im on the website and i dont see my ticket

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but it said i made one

light summit
spare adder
#

ok

shy wren
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yea ill talk to u in dm about job opening

atomic shard
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did report already. and tickets

shut sage
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we got 2 diferent pov's of blantant cheating

light summit
shut sage
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we are trying again atm

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It also just loads for ages

light summit
shut sage
shut sage
light summit
# shut sage

And is this the case for the rest of your team mates as well? Are you all trying to upload videos along with your ticket?

shut sage
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There is video evidence attached yes

narrow valley
#

°can any admin view my support ticket please its been a day now almost 2

light summit
verbal pollen
light summit
narrow valley
#

someone else had problem that cant join any rustoria server and kicks you out rason hacking. i never used any shitt on playing on server for 2k hours

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nor do i have any bans or game bans

shut sage
atomic shard
#

we are getting cheated on, badly and blatantly how is there still no admin?

glass oliveBOT
#

Hey, @atomic shard

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

atomic shard
#

created like 5-7 tickets already.

slow vapor
#

Admins respond to all tickets but we receive many. Be patient and they will be checked.

grand edge
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i would like to speak to a admin

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i made a ticket and was falsely accused of it would like for it to be resolved have evidence to back it up

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could. you dm me!!

ocean thistle
obtuse scroll
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my team find a cheater

grand edge
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already made a ticket

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3 days ago still not resolved could you dm me

ocean thistle
ocean thistle
grand edge
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one minute ill get that

obtuse scroll
stray palm
#

I have an appeal open (#207cf4) if any mods or admins are available to assist, thanks

ocean thistle
obtuse scroll
#

where

ocean thistle
#

For ingame, type /ticket

grand edge
#

Appeal #3ed5a9

#

appeal id

ocean thistle
light summit
ocean thistle
grand edge
#

okay do you think i will get unbanned i wasn’t playing with a hacker ? frustrating

ocean thistle
#

!ticket

glass oliveBOT
#

Hey, @obtuse scroll

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ocean thistle
#

Don't call them out, thanks!

shut sage
obtuse scroll
#

i send ticket in the game

stray palm
#

how can i add images for an appeal

ocean thistle
ocean thistle
stray palm
#

okay thanks for the help

grand edge
#

thats crazy i was not playing with a hack i have evidence i wasn’t

ocean thistle
#

Playing with a hacker*

south crow
#

I was banned from the server for cheats, although I have never played with them, my ticket was not answered, I am ready for any checks, in total I have more than 6000 hours in the game.

ocean thistle
ocean thistle
candid isle
#

I need someones help everytime I join the server it says come to discord, I dmed admin who it says in the message serveral months ago but didn't get a response so I just played other servers. Can someone please help me

south crow
grand edge
#

thats was my same scenario i have the same hours in game never banned for that before

ocean thistle
glass oliveBOT
#

Hey, @south crow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grand edge
#

i don’t understand why it cant get appealed

ocean thistle
grand edge
#

thats was my same scenario i have the same hours in game never banned for that before

ocean thistle
#

You have done all you need to do, now you need to wait. If you no longer need support please head to #general so I am able to assist other players. Thank you @grand edge

candid isle
#

I need someones help everytime I join the server it says come to discord, I dmed admin who it says in the message serveral months ago but didn't get a response so I just played other servers. Can someone please help me?

ocean thistle
candid isle
#

SkylineGTST

ocean thistle
glass oliveBOT
stray palm
candid isle
ocean thistle
candid isle
hot trout
#

I'm getting raided because of a ban, can someone look at my appeal so I can save my base :)))

ocean thistle
hot trout
#

The admin is still banning rn, can he wake up and read the situation

stray palm
ocean thistle
glass oliveBOT
ocean thistle
#

Nevermind, your ban is legitimate. You need to create an appeal if you haven't already and wait for a response. @hot trout

hot trout
#

i made one

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but it's a clear situation and people taking the opportunity to raid us like always

ocean thistle
#

Awesome!

stray palm
ocean thistle
stray palm
glass oliveBOT
stray palm
#

76561198141222994

ocean thistle
hot trout
#

can u look at mine Hai

hot trout
#

I posted proof though in the ticket etc

ocean thistle
#

Only the banning admin can review it

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So you'll need to be patient

hot trout
#

we try to invite ONE PLAYER and it gets us banned immediately 🤣

stray palm
ocean thistle
stray palm
hot trout
#

holy fkkk can an admin wake up and review my appeal with theirwipe ending decisions

rose marsh
hot trout
#

meanwhile my base is getting raided

rose marsh
hot trout
#

no if a player is on the server for a week and not banned but then get's banned the day he is invited to my team, that is on the admin team

rose marsh
#

if there's nothing else we can help you with, can we please keep the support channel free for support.

hot trout
#

teams should only be banned when there is repeated abuse of cheaters

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and obvious intention

rose marsh
#

!rules I recommend reading and understanding the rules to avoid having any issues in the future

glass oliveBOT
hot trout
#

by definition of the rules then, about 4 teams should be banned then for benefitting from my team which is now a banned team

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common sense is needed

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I'll wait for the appeal, good evidence on the ticket

glacial badger
#

can an admin break a tc thats from a decayed clan base and been sitting for days and still not decayed ?

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or is that not possible

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armoured hqm bunkered tc annoying tf out of me

runic marlin
glacial badger
#

: (

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is there any reason why a admin could break such a tc?

hot trout
#

NO

runic marlin
quick gorge
#

i previously reported a cheater and was told the account was forwarded to EAC to be scanned and to report when the cheater is back online - the guy is now back online. i submitted a second ticket but i want an admin to see this quickly

gleaming hound
split spruce
#

lol almost 2 days on my ticket on the site

scenic wraith
#

what do I do when the cheaters that raided me got banned and I have no base

hot trout
pliant swallow
halcyon lily
#

hi I should be unbanned but I'm still banned

ivory perch
glass oliveBOT
#

Hey, @halcyon lily

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban island
#

!appeal

glass oliveBOT
#

Hey, @urban island

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

halcyon lily
quick gorge
#

hey i need an admin to look at my ticket, the guy i previously reported as cheating is now raiding us

rose marsh
rose marsh
ivory perch
rose marsh
potent light
#

ik a cheater group in rustoria us mondays

quick gorge
urban island
#

Hey, i just got banned cuz my stupid retarded teammate decided to invite a random guy he felt bad for what can i do now?

glass oliveBOT
#

Hey, @urban island

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

urban island
#

ty

potent light
#

!report

glass oliveBOT
#

Hey, @potent light

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rose marsh
slender flame
#

hey im curtious why i got a 12 hour chat mute? i was just wondering the reason mostly if youre able to pull up chat logs. no idea why it happened, didnt say any bad words

rose marsh
slender flame
#

In US main, I’m still in game, happened like 5 minutes ago

#

Username is Ovuvuevuevue

rose marsh
glass oliveBOT
#

Hey, @slender flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rose marsh
#

being racist, homophobic, constant spamming and or baiting people to say naught words are some of the reasons you will get a mute

slender flame
#

I said I was “helping a kid out to get bps”… is kid a banned word?? Just very confused. I’ll do an appeal tho

rose marsh
#

let me look, it may of been the auto mute bot we have, sometimes it can get a little confused

slender flame
#

Thanks friend

rose marsh
#

!steamid send me your steam id here also

halcyon lily
glass oliveBOT
rose marsh
glass oliveBOT
slender flame
#

76561198843161933

rose marsh
halcyon lily
rose marsh
# slender flame 76561198843161933

!appeal It looks like either the automation muted you or maybe an admin did... for the time being create an appeal... when an admin sees this they will def sort it out for you!

glass oliveBOT
#

Hey, @slender flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic shard
#

tried to evade the auto mute but failed

#

mute well deserved

slender flame
#

Wait so what did I do though? What does it mean to evade auto mute

toxic shard
#

you know exactly what I mean

slender flame
#

I really don’t, I’m sorry, I just wanted to add more to my original message

#

Did I reply too fast?

toxic shard
slender flame
#

I’m not sure what it thinks I meant… I was trying to express that I left my team ui to join someone else to help him farm. I wish I could scroll back up to see my message to maybe explain? Could have been a typo? Honestly not sure

#

But I do appreciate you helping… just a bit confused is all

#

But yeah apologies if y’all think I was being inappropriate, can I wait in support group voice chat? Maybe you can send a picture of chat logs so I can give context if it thinks I said something bad

toxic shard
#

handled

slender flame
#

Got it

violet hearth
#

wtf is taking so long for an appeal, it has been 24 hours

edgy spoke
#

wally1k or WALLY1K idk if its all caps or not

deft frigate
#

!report make a report instead

glass oliveBOT
#

Hey, @deft frigate

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

deft frigate
glass oliveBOT
toxic shard
#

the account linked to your discord is the gamebanned acount, I need the account you are currently using

violet hearth
#

Appeal #705ca9

hot trout
toxic shard
toxic shard
#

he needs to appeal first

hot trout
#

sigh

#

wtf are these rules

long wren
hot trout
#

it shows we invited a guy who was on the server for over a week to our team yesterday, and now today he got banned and so all of us got banned

#

there's two images in the imgur

rose marsh
hot trout
#

why are u so aggro

#

the admin was talking to me

sudden kindle
#

how many time its taking for unlink a account ?

rose marsh
# hot trout the admin was talking to me

I did not see that, I appologise but please, add the evidence to your ticket, and stop asking in here constantly, multiple people have given you the same answer

rose marsh
glass oliveBOT
sudden kindle
rose marsh
halcyon lily
# toxic shard he needs to appeal first

Hello, good evening, I haven't received any response. I have a ban for playing with a cheater and 7 days have passed and I'm not unbanned. Sorry for bothering you.

urban island
#

Is there a way to see which admin has banned me?

rose marsh
urban island
#

k ty!

patent socket
#

i got disconnected for "chargebacks". not even sure what that is/means

rose marsh
patent socket
#

yes

#

it wont let me connect

#

i just got back from a 2 or so month break

#

was vip for like 6 months prior

rose marsh
# patent socket yes

I have a feeling that has to do with you buying VIP and then asking your bank for a charge back...

patent socket
#

well how do i appeal / fix that? i definitely didnt charge back $7 lol. or not on purpose at least

rose marsh
#

I think maybe create a ticket in #payment-support for the time being, unless someone else tells you otherwise

patent socket
#

ok thanks

rose marsh
solemn raft
#

i'm trying to signups on CHRISMAS EVENT but site gives this

royal lava
#

Can we get these cheaters banned on US Mondays? There is like 30 of us trying to get our stuff back

verbal pollen
glass oliveBOT
#

Hey, @royal lava

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
hot trout
#

omfg ranked league is disabled too, can an admin unban me already

opaque iris
#

@fossil igloocome to discord-hoppel

urban island
#

sorry, but does anyone know when the admin can pull me into the channel?

hot trout
#

yes please, i play 16 hours a day, im staring at the wall

urban island
#

sb dont expose us like that hello???

hot trout
#

im an ex chat mod can they unban me for that

open grail
urban island
#

Yes i have

#

me and sb have

open grail
#

It can take 1-3 days, it could be a significant wait in vc

urban island
#

Ok time to build my tent

rose marsh
# urban island Yes i have

Sorry to step in Seraphiel... I have already told you both multiple times, make an appeal and please wait

#

appeals take 1-3 business days... and most likely if the person that was cheating does not appeal or get unbanned, you will have to wait out the 7 days... no way around it... please stop spam asking in here and asking for help. I have give you an answer, we want to keep this channel free for support

uncut saffron
#

anyone else having issues connecting to us mondays?

glass oliveBOT
#

Hey, @uncut saffron

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

uncut saffron
open grail
uncut saffron
open grail
#

have you already tried connecting through console?

uncut saffron
#

same error

#

im gonna try restarting steam again..

rose marsh
#

what is the error message you are getting?

uncut saffron
#

world file mismatch procedural 4000

#

smth like that

open grail
#

have you tried verifying files

uncut saffron
#

yeah, all other servers are working too

wise plaza
uncut saffron
#

after asset warm up and que gets through, it kicks me

neon gale
#

@open grail

open grail
glass oliveBOT
#

Hey, @neon gale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rose marsh
#

it sounds like for some reason the map files you have are out of sync or maybe corrupt, I would recommend deleting the map files to force you to redownload them from the server

open grail
#

thats one solution i found

uncut saffron
#

do you think thats server specific? i loaded into main just fine, and other servers.

open grail
#

alright were all agreeing to the fix so if he breaks his pc were all going down with the ship

verbal pollen
#

I loaded in perfectly fine, fwiw.

rose marsh
neon gale
#

Would love to play now

open grail
#

I loaded in okay as well [Aus]

opaque iris
open grail
#

!appeal

glass oliveBOT
#

Hey, @open grail

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

opaque iris
#

but he tell me come to discord

open grail
#

do you need help making an appeal?

uncut saffron
#

Disconnected: World File Mismatch: procedural__4000_4czIl9VyVkOQF0Qnt0aL5Q

#

in case you wanted to know

open grail
uncut saffron
#

yes

#

verifying files rn

open grail
#

this might be a greater issue then.... but for now follow these instructions and see if it gives you a fix ---

#

"Clear all temp files and go ahead and delete all the rust maps on your drive. Restart the game and see if that works. If not, uninstall and reinstall."

#

Oh youre the same fellow haha - let us know if that fix works

tranquil sorrel
#

Can anyone help me with verifying on this discord?

open grail
tranquil sorrel
#

Thank you!

open grail
#

If you pop your steam ID here and ping Hoppel he will get to you soon @neon gale

#

!steamid

glass oliveBOT
sharp dust
#

Is there a way to know if there getting close to checking my appeal?

sharp dust
#

Poo ok I’m just fending for the Christmas stuff and can’t play it. At least I have twitch drops to grind.

civic night
#

APPEAL

open grail
glass oliveBOT
#

Hey, @civic night

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

whole sentinel
#

i made an appeal 8 hours ago still not looked at

#

u slow ass discosd mods so quick to ban but when its false yall dont do shit

#

like what are yall acting doing lmaoooooo

#

u got 1 job

rose marsh
# whole sentinel u got 1 job

ban appeals take 1-3 business days, sometimes longer depending on the scenario... there are multiple factors when looking at ban appeals that take time. Please be patient

whole sentinel
#

sur bud

rose marsh
whole sentinel
#

oh ok sure bud

buoyant schooner
#

Hey is there anybody i could speak to

rose marsh
buoyant schooner
#

the issue i have is not very common

rose marsh
buoyant schooner
#

so me and my brother shared a steam family accounts

#

and we had seperate rust accounts but linked together

#

but sadly he started to hack and in the proccess he got banned, but for some reason i also got banned but only on your server?

#

is there any chance i could get unbanned for this mistake that he caused

#

if not its okay

rose marsh
glass oliveBOT
#

Hey, @buoyant schooner

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

buoyant schooner
#

!appeal

glass oliveBOT
#

Hey, @buoyant schooner

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

buoyant schooner
#

Thanks kerm

#

have a merry christmas man

rose marsh
#

you too thanks

buoyant schooner
#

I sent it

#

thanks for the help kerm

ashen crane
#

im confused, i was banned, appealed and then just denied. no explanation, nothing. wtf

warm kiln
#

/ticket

glass oliveBOT
#

Hey, @warm kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fiery isle
rose marsh
last edge
#

!vip

glass oliveBOT
#

Hey, @last edge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

dark marsh
#

help

#

help

#

please help me

rose marsh
dark marsh
#

come to discord-hoppel

#

what is mian

rose marsh
glass oliveBOT
dark marsh
#

okok thanks bro

hard zodiac
#

can i put in a request to have someone banned blatant cheating??

#

@rose marsh

rose marsh
glass oliveBOT
#

Hey, @hard zodiac

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hard zodiac
#

just did and did multiuple t4imes and still no ban this is so agrivating

rose marsh
hard zodiac
#

ok i reported a bunch in game with all my tm8s and then just sent out the ticket. i mean we lost everything to them cheating. a lot of stuff gone just looking to get there base gone and then we get out stuff back or at least some of it. he of course has no pfp onm steam and just random, numbers

rose marsh
hard zodiac
#

dam welp ight then...

#

i will i know if they get banned since i dont want to wait on the game the whole time lkooking for there names in chat??

rose marsh
buoyant schooner
#

hey kerm how many days does a ban appeal take

rose marsh
buoyant schooner
#

thanks man merry chirstmas

rose marsh
sturdy oracle
#

@fossil igloo

dark marsh
#

1

#

我也被ban了

#

就是这个人

#

@fossil igloo

young jackal
#

I want to be unbanned 😦 please love me

open grail
glass oliveBOT
#

Hey, @young jackal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

young jackal
# open grail !appeal

I did appeal. I was just hoping my ban would be overturned before my base decayed. Im just in here whining like a child.

spiral herald
#

@fossil igloo give me a reason

dark marsh
#

@fossil igloo give me a reason

spiral herald
#

I was did noting in server, @fossil igloo give me a reason

dark marsh
#

Why can't I send a screenshot?

spiral herald
#

@fossil igloo ban me because I didn't buy VIP?? Or waht

dark marsh
#

hahaha

ocean void
dark marsh
#

What does dm mean

young jackal
#

Thank you to whichever admin unbanned me.

dark marsh
#

@ocean void

young jackal
#

jk it let me load in all the way just to tell me im still banned

long wren
dark marsh
#

OK thankyou

long wren
sleek ibex
#

what is the avarage wipeday pop of eu medium?

vale tendon
simple pike
#

How long does it usually take for ticket replys?

long wren
simple pike
#

awesome. thank you, I was just curious

lyric stag
#

hi,admin,i get baned, i need hoppel

#

Appeal #6a2b1d

long wren
lyric basalt
delicate lava
#

Which country is Judge Hoppel from? Is he still sleeping now?

delicate lava
#

come to DC,by hoppel,ban

steel relic
#

@fossil igloo

runic marlin
#

Chill with the tags

steel relic
#

help me

runic marlin
#

He’ll help you as soon as he can

steel relic
#

thank you

tardy locust
vocal quiver
#

any admain?

#

help@fossil igloo

long wren
gray pebble
#

help

gray pebble
long wren
limpid chasm
#

the problem is with the server and not with the client

gray pebble
#

76561199035408700

limpid chasm
#

Each person will not send him his steam id LOL

gray pebble
#

thanks you admain

long wren
limpid chasm
#

500 people send their steam ID to the developer, he's fucking sick of it pekek

gray pebble
primal umbra
#

why did 500 chinese get banned today

tough bane
#

Eu Mondays lagging like hell again <@&274971100184576010>

lyric basalt
#

Will forward to devs

tough bane
#

?banappeal

glass oliveBOT
#

Hey, @rich kernel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rich kernel
#

yes

tough bane
#

<@&274980199668645888> <@&274971100184576010> Can someone delete this. Private information being published. (email data)

rich kernel
#

I logged into the appeal webpage but couldn't find any ban records

long wren
#

got it

ocean fulcrum
ocean fulcrum
tough bane
tough bane
stoic thistle
#

major hacking problem on us mondays

tough bane
glass oliveBOT
#

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torn geyser
#

Studies on the Medium server remain on the revipe

tough bane
slow vapor
glass oliveBOT
#

Hey, @tough bane

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

lyric basalt
hot rivet
devout hinge
#

Hello, help me with the problem, I can't log in to the server, it says come to discord - Nkro, what is this problem?

hot rivet
#

same problem

devout hinge
#

And how to decide?

#

@stoic thistle

long wren
devout hinge
#

@long wren Hello, help me with the problem, I can't log in to the server, it says come to discord - Nkro, what is this problem?

#

Can someone help me?

lyric basalt
devout hinge
#

Sent

hot rivet
lyric basalt
lyric basalt
devout hinge
hot rivet
#

send

#

pls check ty

static scaffold
#

how do i make a ticket

normal orbit
glass oliveBOT
#

Hey, @static scaffold

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hot rivet
#

@lyric basalt sorry to bother you is there any reply?

static scaffold
#

my account got banned 6 months ago and i have some proof that it wasnt me using the account and i can't make another appeal because i already made one

#

my account got hacked

lyric basalt
hot rivet
honest finch
#

hey i was wondering if i can get my ticket checked please #c0f161

cursive elbow
honest finch
#

i made my 2 days ago

#

ok thank you ig ima just keep waiting

smoky mason
#

@fossil igloo hello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181

cursive elbow
glass oliveBOT
#

Hey, @smoky mason

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky mason
raven mist
distant wave
#

hi,admin,i get baned,i need hoppel

steel relic
#

1

distant wave
#

im not cheating ,76561199468440329

#

Appeal #a24061

opaque iris
steel relic
#

help

#

@raven mist

#

76561199381383994

#

thank

hot rivet
smoky mason
#

@raven mist still cant loginhello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181

west osprey
cerulean forum
#

guy rage cheating on eu mondays

#

L12

#

MODS

#

rapid fire flying around

#

76561199428511858

balmy cypress
long wren
#

ㅡㅡㅡ

hot rivet
#

@luke pls check dm thank y

#

@balmy cypress pls check dm ty

crystal badger
#

76561199075781765 i banned for ban evasion (180 days), the ban time has already passed, can I be unbanned?

#

@balmy cypress

long wren
glass oliveBOT
#

Hey, @crystal badger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

crystal badger
# long wren !appeal You need to get a final answer from the banning admin

Rustoria Admin: " Hello there, it appears you have a Rust game ban on another account. You may re-appeal from Rustoria when that game ban reaches 180 days. We do not allow accounts to play on our servers that have a game ban within 180 days of the last EAC ban. You may review our server rules - https://rustoria.co/rules/vanilla. All the best and I hope you have a wonderful day. " - But i cant re-appeal, cuz i have previous appeal, i cant write there or close it

long wren
gloomy sparrow
waxen steppe
#

rustoria mondays cheaters

#

@gloomy sparrow

#

other one is wuhu

#

or some shit

slow vapor
glass oliveBOT
#

Hey, @waxen steppe

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

waxen steppe
#

!report

glass oliveBOT
#

Hey, @waxen steppe

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

queen mirage
#

It takes 2 minutes to solve my problem, but no one can answer for 24 hours now.
how long is the wait?

cursive elbow
queen mirage
#

Wow, it takes 3 days to reply to people, here you reply instantly.

#

ok

ornate kettle
#

Guys why rustoria eu long player with name .shelzy didn’t get banned account 17days

#

He playing full rage all day

outer drift
#

admins please

ornate kettle
#

Admins full day afk?

queen mirage
#

<@&274971100184576010> It takes 2 minutes to solve my problem, why do you write 1-3 days if you always reply on the 3rd day, to each and every one
Appeal #41f193 my ticket.

queen mirage
raven mist
#

Whats your steamid

queen mirage
#

STEAM_1:1:795819155
76561199551904039

raven mist
queen mirage
raven pine
#

i made an appeal to get unbanned and i got approved but ingame it still says im banned

restive nebula
#

may i PM? i have no cheat

analog pollen
#

tripled me fully stand from 90m and he has 1k hrs

glass oliveBOT
#

Hey, @restive nebula

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

restive nebula
#

ok i will do this now, i think i am signed in already

verbal pollen
#

!ticket - and please don't post the player's info in chat, as this can cause them to toggle off and make the Admin's job harder

glass oliveBOT
#

Hey, @analog pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

restive nebula
#

!appeal

glass oliveBOT
#

Hey, @restive nebula

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

analog pollen
#

/ticket

glass oliveBOT
#

Hey, @analog pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

restive nebula
verbal pollen
restive nebula
#

its ok, i understand, thx for help

somber vessel
#

can any admin respond to my ticket already? It's been over 2hours and I'm still waiting ...

sharp dust
#

You will have to have patience Im at two days now on mine.

verbal pollen
peak path
#

What does Evasion mean

viscid vine
peak path
viscid vine
peak path
viscid vine
# peak path I only have one account

Well if you loged on in internet cafes with the same account, you will have a '' log '' on your account, like a history of Ip's on the server.

peak path
#

What should I do?

#

I don't know what the reason is

viscid vine
#

Somebody who used the same PC and internet cafe cheated after you played there.

viscid vine
#

Got banned, your account is there too so you got banned too.

peak path
#

But it's not my fault, what should I do about it

#

I don't know why it turned out like this

viscid vine
# peak path But I didn't cheat,

Ban evading refers to the act of attempting to circumvent or bypass a ban or suspension that has been imposed on an individual, typically on an online platform, game, or community. When someone is banned, they are restricted from accessing the platform or service due to violating its rules or guidelines. Ban evading happens when the banned person tries to get around this restriction by creating new accounts, using different IP addresses, or employing other methods to continue interacting with the platform.

#

I didn't said you cheated.

viscid vine
#

!appeal @peak path

glass oliveBOT
#

Hey, @peak path

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

austere solar
#

Hello, I need help, I have a friend who bought today and when he tries to enter the rustoria.us server it tells him: banned reason hacking. but it's the first time he plays

glass oliveBOT
#

Hey, @austere solar

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak path
viscid vine
sour violet
viscid vine
sour violet
viscid vine
west osprey
sour violet
whole tusk
#

Why is no one answering my ban appeal

fresh snow
#

slight_smile

karmic walrus
#

wtf

verbal pollen
karmic walrus
#

i got banned for no reason?

#

hacking???

#

!apeal

verbal pollen
verbal pollen
glass oliveBOT
#

Hey, @karmic walrus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

karmic walrus
#

i did

#

a ticket

verbal pollen
#

Then you'll need to wait for the banning Admin to review your appeal, as noted.

karmic walrus
#

he will answer in discord or in the website it's self?

verbal pollen
karmic walrus
#

thank you

verbal pollen
#

np! Sorry I can't help more, but we do appreciate your patience!

whole tusk
verbal pollen
regal sedge
#

can anyone help me with my game it's running like crap

verbal pollen
regal sedge
#

A ton of lag spikes, and when I'm loading in rust it just keeps saying rust.exe isn't responding and takes forever.

#

like it's almost unbearable to play because I constantly lag

verbal pollen
#

Lag spikes are generally network issues, but getting errors loading into the game is a system issue ususally. Have you tried closing out of steam, restarting, and verifying your game files?

regal sedge
#

yea I haven't done it in a while but I can

#

and its more of I lose all of my fps and ping goes crazy

glass oliveBOT
#

Hey, @regal sedge

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

verbal pollen
#

I'd start there. Also, depending on your systems' RAM and overall network strength, might be worth making sure you don't have a bunch of other stuff running at the same time. Like if you're getting crazy ping, but you're also streaming to Twitch or listening to streaming music, try shutting some other stuff down and check performance.

#

And yes, if you're still getting issues, please do put in a network ticket as @viscid vine noted above!

regal sedge
#

I have 16g and I never have anything running could it be the settings I'm running?

verbal pollen
#

I used to only run 16g and it just sucked across the board on high pop servers, tbh.

#

Rust be hongry for memory

regal sedge
#

ive had people tell me there's runs fine with 16g that's why it's just confusing

verbal pollen
#

Still worth verifying your game files with Steam to make sure there's nothing messed up first, then putting in a ticket with #network-support-old !

regal sedge
#

okay sounds good thank you

verbal pollen
#

np! Good luck!

ember ember
#

us mondays restarting?

fickle quail
#

us mondays down

cosmic nacelle
serene jetty
cosmic nacelle
#

true

devout python
#

Bro wtf i enter in the ginger house and my body limb wtf

#

and i get fly kick

#

e want my guns back lol

regal sedge
serene jetty
cosmic nacelle
#

please

regal sedge
#

good thats what I need then

cosmic nacelle
#

us mondays down

verbal pollen
#

Known issue, they're working on it

regal sedge
cosmic nacelle
viscid vine
neat pumice
#

Can confirm we are aware

serene jetty
regal sedge
#

up until a few months ago I didn't have a problem

verbal pollen
#

32 is good, 64 is better. 😄

serene jetty
#

bro dont listen to this chat mod dan telling you 16gb is great lol its not

#

im telling u when u upgrade to 32gb ull notice a massive difference

viscid vine
viscid vine
regal sedge
#

my computers clean I have like 2 games and clean it constantly💀

viscid vine
regal sedge
#

yes

viscid vine
#

Check for malware

verbal pollen
#

Win11?

regal sedge
#

yea

timid hollow
#

US mondays surprise crash

viscid vine
analog quiver
#

<@&274971100184576010> Rustoria us mondays is dead

regal sedge
#

literally yesterday

viscid vine
viscid vine
regal sedge
#

why?

viscid vine
#

Win11 is good, but still have lot of issues when it comes to gaming.

verbal pollen
#

I'd still get more RAM, personally, but that's me. Win11 is chonkers. 😄

regal sedge
#

I've had windows 11 for like a year and there was no problems until like 4 months ago

proper laurel
#

win10 on top

verbal pollen
#

I jumped from 16 to 64 and it's night and day.

analog quiver
#

win10 on top of xo

proper laurel
regal sedge
#

im about to just go get some ram and throw it tf in😂

cosmic nacelle
viscid vine
regal sedge
#

I don't do any of that though

viscid vine
molten fog
#

whens us mondays gonna be back up

timid hollow
#

I was flying mini just before restart

#

Hopefully im not flying whilst it rolls back lol

cosmic nacelle
quick steeple
#

Any admins who could help me?
I'll describe my situation in DM

viscid vine
#

Me personally i'll try to check for malware, clean the windows, or reinstall, if this dosen't work yeah, maybe an upgrade issue, also, i would check the temperatures.

regal sedge
viscid vine
#

If your CPU overheats, it can cause lag spikes.

regal sedge
#

couldit just be my specs?

regal sedge
#

can't

viscid vine
regal sedge
#

Ryzen 5 3600 and 1660 ti

quick steeple
#

Any admins who could help me?
I'll describe my situation in DM

regal sedge
#

but I can't enable xmp because my bios doesn't have it

viscid vine
regal sedge
#

I have no clue then

timid hollow
viscid vine
#

I played Rust on a I7 7700k and 1060 3gb.

quick steeple
#

<@&274971100184576010>

viscid vine
regal sedge
#

but my game loads slow ash and is constantly saying rust.exe isnt responding and then is unbearable when I get into a game

viscid vine
#

Temperatures are good ?

regal sedge
#

yea

#

everything looks good which is weird

#

but it does say that it takes up about 7gb out of my 16gb

quick steeple
#

No

viscid vine
#

That's not a ram problem.

regal sedge
#

then what is it

viscid vine
#

Do you have the last update for your BIOS ?

regal sedge
#

yea

south crow
#

Where will the answer come to me after I have filed an appeal?

solar hazel
#

Any admins? i was farming on us mondays and and it says disconnected, ive tried to restart and nothings working, only thing i can think of is someone reported me like the guy i killed who had night vision i could only see him bc of the sky annd i could see his outline, other than thaat i have no idea whats going on i could use some help

viscid vine
#

If you have another SSD, install windows 10 on that one and try it out.

neat pumice
#

It's restarting

solar hazel
#

oh okay thank you i was like no way i get falsly baanned, thank you for the update much appireated

verbal pollen
solar hazel
#

eta when itll be back up ?

south crow
verbal pollen
south crow
#

Can you send me a screenshot?

timid hollow
#

Thx mondays is back

verbal pollen
gentle crystal
#

dammit no way someone got my ak done with this shit us mondays

verbal pollen
paper nimbus
#

Admins please give me my fucking ak back someone full looted my full kit

neat pumice
gentle crystal
#

thats so dumb

paper nimbus
#

Bro that was my last kit

#

I was on cargo

#

I snowballed to that shit

#

Never playing this ass server again

neat pumice
blissful yoke
#

how do i limnk discord to rust

neat pumice
glass oliveBOT
#

Hey, @blissful yoke

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

neat pumice
#

Here ^

jade bough
#

help i am beeing kicked for hacking although i am not

jolly glacier
#

I submitted a hacking ticket and says 1-3 days, almost a week for me to get looked at

jolly glacier
#

im really tryna hit wipe tm YEpleasemaam

versed quartz