#support
1 messages · Page 640 of 1
Hello guys how I can appeal ban ?
!appeal
Hey, @blissful bough
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i need to report a player i have proof
can i get some help please im getting griefed by them everytime i step outside lmao
!ticket
Hey, @sick tundra
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
any admin can check Ticket #cdf86d please, i can go bait the cheater while u watch
tickets are processed in the order they are received so please be patient
the guy is blatant esping :c
!report
Hey, @storm dagger
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can we do smth abut rustoria mondays so there is no leak every 10 min?
<@&274971100184576010>
Memory leaks are not really on rustorias end, they are caused by the game software
<@&274971100184576010> check appeal #421b49 plz
<@&274971100184576010> check appeal #558ecc please and thank you
Tagging them wont speed up the process, just wait like everyoen else has to 🙂
Tagging them wont speed up the process, just wait like everyoen else has to 🙂
@pure rose @ebon pilot appeals take 1-3 bussines days so please be patient 🙂
please help me here, the type on rustoria low pop kills my friend in my head as soon as he leaves the house
Hey, I submitted a report just a few minutes ago through rust, I strongly believe this guy is cheating. Are there any further steps I would need to take?
here support
!report
Hey, @sly umbra
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Just wait for an admin to take a look at the report 🙂
Okay, thank you. If you need me I have discord open, just message me or @ me, thank you.
!report
Hey, @civic patio
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@civic patio send us a report via our ticket systeml please
As always
We will get to it very asap
Just a quick /ticket add STEAMID from in-game is fine
Hey im being raided by a cheater rn in Mondays Us
Pretty much just took our wipe hes got 100 hours and game bans on record
!ticket
Hey, @mighty lodge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I did the ticket thing in game but they already raided me
i was hoping it would be looked at before i was raided
Player Name CUMTASIO id 76561198447697703
Please do not call out rulebreakers, report them via the /ticket command.
? i didnt call him out nor is he in the discord isnt a game ban on record against server rules?
who can help
Ive lost all my shit already so i dont really care just want him to be looked at
I mis-read the names. Once got the ticket, will get to it asap, please be patient.
Thank you very much
Why im getting crashes when im trying to join the server it says Dowloading map ant then im getting crashes
Did u try opening the game again or closinng steam?
Cause it doesnt seem like a rustoria issue, most like a game issue. U can try verifying files in steam aw
!appeal
Hey, @cosmic elbow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The admin will take a look at ur appeal asap
why im getting crashes when im joining crashes ??
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Were can I report cheating? I accidentally reported it to the finance guy
Thank you for resolving all of that i have his teamates info as well. Player name: Do you recharge QB?id:
76561199160889932 And the other base next to them was associated as well: Cheater association?
!appeal
Hey, @low yacht
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @fathom folio
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Why im getting crashes when im joining like it says Loading map ant then it crashes
please tell your friend to make an appeal 😄
fina thx best adim
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Normally 1-3 business days @near halo
I'm afraid the only support you can receive regarding bans is through the appeal system, creating a ticket is the fastest way to get an update or response.
If you never played on the server, make an appeal, you will get unbanned as soon as possible, sometimes it happens to get banned because of some connection problems.
Send the appeal ID in here so if an admin will check the support channel will see your ID and maybe check it faster.
@lyric basalt mozes mi prosim ta napisat ked budes mat cas, kvoli tomu appealu dikec
@near halo I am having the same issue, I tried to join last week on the US Monday server and joined and it said the the same thing.
My appeal number is #207cf4
yeah I got a slow computer LMAO
!appeal
Hey, @timid sapphire
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Mine is the opp, I have good internet but just a slow computer. Wonder if it works the same way
that could be a problem lol
Hello, I got banned due to VPN, can I getm y case looked at plase
did you make appeal?
Appeals take 1-3 business days.
I understand it is frustrating, but in due time you will have received a response 😄
I did
how long do tickets take to get a response?
Tickets are responded to in the order that they are recieved.
hello i get banned but i don`t played this server before why i get banned?
Wait i sent screenshot
how long ban for associating? (first)
There is no text about how long the ban
i want know why i get banned
realx bro i ask admins
xd
?
!appeal
Hey, @languid mulch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i joined Rustoria X10 and get banned
Generally 7 days for cheater association
Please follow the steps above on how to appeal your ban.
But i don`t play with cheats i just joined rustoria X10 and get banned
Unfortunately even if it was an incorrect ban, you’ll need to fill out the ban appeal.
3 of them ill wait my appeal response :c
Hello how I can unban?
!appeal
Hey, @blissful bough
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
<@&274971100184576010> hi. can you help me? i can not move,ping 11469.
!ping
Hey, @heady hemlock
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
I have an appeal open (#207cf4) if any mods or admins are available to assist, thanks
I want to play with my friend also

is there any support in this discord or only ingame?
We have support here! What were you wanting help with?
i would like to report smt please
Looking to report a cheater, or something else?
cheater
Hey, @summer compass
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
got 5+ clips all combined
Please go ahead and send in a ticket on the website so the Admins can take care of that. If you have any video clips, please toss them up on YouTube or Streamable then put the link to the video(s) in your ticket
im not 100% ofc but its really suspicious and i would love it if u looked into it for me
will do thanks
The Admin team will need to do that for you--I'm just a chat mod. Thank you for reporting!
oh alr fair enough thanks man
cheater report
Hey, @scenic wraith
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i cant open ticket in website why ?.
What seems to be happening when you try?
Hello what do you need help?
when i press create ticket just still loading nothing happen
can you come voice
this shit is a joke
why the fuck is the ticket shit even a thing if you fuckers dont even check them for 12 hours
Go ahead and jump in Waiting For Support and I'll pull you into chat.
i was in a gingerbread house and i died to game related cause
or server related cause idk
I think it's Rust bug
is the 5x trio dead?
well imma need my ak kit back 😭 🙏
hello
unfortunately, that's not possible 😅
never buying queue skip or vip again just because of this message right here. thanks for your hard work
jackass
hey i got banned for playing with a hacker but i didnt know he was cheating what do i do
!appeal
Hey, @whole sentinel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
1-3 business days??
I'm able to load into it, so it's running. it's low pop as it's set to wipe in 50 minutes. More info is on #server-info
or you have to wait until the ban period expires
how are there still no response from the admins... from report tickets
how long is ban period
bc im tryna play the game man jus got aks
then boom im banned
The Admins help with tickets in the order received. Please be patient!
yo Pandakaizen can you help me with smt please?
It all depends on the ban reason. I can't see that, so I'm not able to tell you why/how long it might be. The best thing you can do is put in an appeal ticket.
!appeal
Hey, @whole sentinel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I can try! What's up?
wow
There is a guy on the BR - Main server, who is cheating very blatantly, but we can't get a clip since everything is very fast, we have the steamid, he has the account created less than 2 months ago, he has a private profile, I don't know If you can send someone to spectate him, he is without clothes with a bolt shooting head always and for too many meters.
I don't want to create a ticket because they might tell me that I need to get a clip or something but I really can't, literally by looking at it they will realize it very easily.
im using google translate btw
I wish I could help with that. You'll need to put in a ticket so the Admins can take a look at it. We can't take reports in Discord, unfortunately.
The translator is working just fine! Trust me, you don't want to hear my Spanish/Portuguese. It's bad. 
can i make a report without showing clips?
Sure! If you get clips later, you can upload them to YouTube or Streamable and then link the videos in a ticket comment.
Clips are great to have, but reporting is the most important thing.
thank you so much
Hello. Of course! What do you need help with?
Would you mind letting me know here what the issue might be? I am unable to join VC at the moment
I can join if you want and if i can't help him i'll DM you.
What is it about ?
im in the waiting room
A ban?
y doesnt solo duo trio 5x have pop anymore
Low player interest 🤷♂️
yes for some reason when i try to play your server it kicks me and says im ban for "hacking" but i dont get why it keeps doing that when every other server is fine i dont get why its only on this server
!appeal @spare adder
Hey, @spare adder
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what do u mean low player intrest it used to be full pop and it died all of a sudden
Well we don’t control the pop of the servers, the usual reason for servers having low pop is low player interest.
@shy remnant hello
how long does it take for someone to look at your ticket
They are responded to in order that they are recieved, so depends on the amount currently awaiting review.
do yk the amount??
zeziy fuck up and learn patience
The standard response time for an appeal ticket is between 1-3 business days, but can be more or less depending on the situation. We also do not discuss the number of tickets here with players. We appreciate your patience while admins get to your ticket 🙂
ur banned buddy
ok thank you
I believe they were asking because they were unsure of the waiting time so you did not have to be nasty
You are welcome 🙂
hello, admin need help getting cheated on blatantly
\shimmy how old are u
!report
Hey, @atomic shard
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
And how is this a support question?
what are u a cop
Please respect the staff team
another thing is there a way that i could see my ticket after i made one??
are u gonna ban me from the dead servers
If you do not require support from the staff team, feel free to move to #general
Yes! You will be able to see it when you log in on our support website https://rustoria.co/support/appeal
shimmy ur gonna lose ur job soon all the servers are dead
!cheater
do u want to work for me
!report
Hey, @quick gorge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I'll DM you
ok
yea ill talk to u in dm about job opening
did report already. and tickets
We cant make a ticket the website is brocken for us
we got 2 diferent pov's of blantant cheating
What do you mean? Mind sharing a screenshot of the error please?
We tabed out of it but it said "Your making tickets too fast, please slow down" even tho we only created 1 ticket
we are trying again atm
It also just loads for ages
Can you check if your first ticket has been submitted? https://rustoria.co/support If you see it show up under 'Tickets', then your ticket has already been submitted
And is this the case for the rest of your team mates as well? Are you all trying to upload videos along with your ticket?
just one of us is doing it right now
There is video evidence attached yes
°can any admin view my support ticket please its been a day now almost 2
So sometimes this error occurs when a player is uploading videos that are too large in file size. Could you guys try to upload them to YouTube or Streamable and share a link instead?
Admins are working through tickets in the order received. We appreciate your patience while they're helping everyone!
Alright we will try it that way
Yes please, and if the error persists, please let us know here 🙂
someone else had problem that cant join any rustoria server and kicks you out rason hacking. i never used any shitt on playing on server for 2k hours
nor do i have any bans or game bans
We croped down the video and it worked 👍 , could we get a fast ticket response since those guys are owning the area with the blantant cheats
we are getting cheated on, badly and blatantly how is there still no admin?
!report
Hey, @atomic shard
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
created like 5-7 tickets already.
Admins respond to all tickets but we receive many. Be patient and they will be checked.
i would like to speak to a admin
i made a ticket and was falsely accused of it would like for it to be resolved have evidence to back it up
could. you dm me!!
Please create an appeal if you haven't already. After, all you need to do is wait for a response. Thank you!
my team find a cheater
Then, all you need to do is wait for a response. If you want to include more information please do so in the appeal
I can take a look but no promises. What's your appeal id?
one minute ill get that
can u ban a 100% cheater on rustoreia long?
I have an appeal open (#207cf4) if any mods or admins are available to assist, thanks
You'll need to create a ticket.
where
Your appeal was created 20 hours ago, not 3 days ago.
Unfortunately not, as admins review tickets in the order they are submitted. My advice would be to avoid the area(s) you suspect these cheaters are in as much as possible before an admin responds 🙂
You'll need to wait for a response. Thank you.
okay do you think i will get unbanned i wasn’t playing with a hacker ? frustrating
It's unlikely, but I have forwarded your ban appeal to the admin in charge of your ban
!ticket
Hey, @obtuse scroll
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Don't call them out, thanks!
They live less then 50m away from us :')
i send ticket in the game
how can i add images for an appeal
You'll need to upload it to a image host website, like imgur (for example)
then attach the link?
Correct!
okay thanks for the help
thats crazy i was not playing with a hack i have evidence i wasn’t
Playing with a hacker*
I was banned from the server for cheats, although I have never played with them, my ticket was not answered, I am ready for any checks, in total I have more than 6000 hours in the game.
How long ago did you create your appeal? Appeal, not ticket.
Feel free to include any additional information in your appeal.
I need someones help everytime I join the server it says come to discord, I dmed admin who it says in the message serveral months ago but didn't get a response so I just played other servers. Can someone please help me
Can you tell me in which section?
thats was my same scenario i have the same hours in game never banned for that before
!appeal on the website
Hey, @south crow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
1-3 business days....
i don’t understand why it cant get appealed
You need to wait for a response
thats was my same scenario i have the same hours in game never banned for that before
You have done all you need to do, now you need to wait. If you no longer need support please head to #general so I am able to assist other players. Thank you @grand edge
I need someones help everytime I join the server it says come to discord, I dmed admin who it says in the message serveral months ago but didn't get a response so I just played other servers. Can someone please help me?
What's the username behind the come to discord?
SkylineGTST
!steamid can you give me your steamid please
Hey, @candid isle
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
i think it is a common issue they have, and I am not entirely sure why. I have been in this channel for about 6 hours and I have seen alot of people having the same issue
76561199264881106
I'm going to DM you.
sounds good
I'm getting raided because of a ban, can someone look at my appeal so I can save my base :)))
Each situation is unique. Please wait for a response on your appeal if you haven't created one already. Hanging out in the support channel will not expedite the appeal. Once the admin is available to review your appeal, then you will receive a response.
The admin is still banning rn, can he wake up and read the situation
Well I am in here to see if other people have the same problem. After being here, I would say it is a very common occurrence with Rustoria servers, but I can't figure out why. Just looking for information
I understand completely where you're coming from. Majority of the time the ban is legitimate. I cannot speak for other people's bans as it is their bans and not yours. The correct procedure is to appeal as you can see it can get quite busy and spammy in this channel from people reporting cheaters and/or having to create an appeal themselves.
!steamid
Hey, @hot trout
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Nevermind, your ban is legitimate. You need to create an appeal if you haven't already and wait for a response. @hot trout
i made one
but it's a clear situation and people taking the opportunity to raid us like always
Awesome!
I have already made my appeal, and I want to play with my friend on this server because he already has a start. We dont want to switch so I am just "killing time" being in here.
I gotcha, if you no longer need support. Kindly please move over to #general :)
I mean I already made an appeal, is there anything else I can do at this point?
!steamid
Hey, @stray palm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198141222994
Sending you a DM
can u look at mine Hai
@hot trout I did
I posted proof though in the ticket etc
we try to invite ONE PLAYER and it gets us banned immediately 🤣
On discord or the rustoria website?
Discord

holy fkkk can an admin wake up and review my appeal with theirwipe ending decisions
appeals take 1-3 business days, sometimes longer, please be patient
meanwhile my base is getting raided
yeah, it sucks that one bad egg can ruin a wipe, now you know for next time to do your checks more thouroughly!
no if a player is on the server for a week and not banned but then get's banned the day he is invited to my team, that is on the admin team
if there's nothing else we can help you with, can we please keep the support channel free for support.
teams should only be banned when there is repeated abuse of cheaters
and obvious intention
you have your answer, please take this converstation else where
!rules I recommend reading and understanding the rules to avoid having any issues in the future
Please see all rules for our servers at https://rustoria.co/rules
by definition of the rules then, about 4 teams should be banned then for benefitting from my team which is now a banned team
common sense is needed
I'll wait for the appeal, good evidence on the ticket
can an admin break a tc thats from a decayed clan base and been sitting for days and still not decayed ?
or is that not possible
armoured hqm bunkered tc annoying tf out of me
No they wont interact with gameplay, gonna have to raid that I'm afraid
NO
No they don't interfere with gameplay whatsoever. Only situations they would is if there are bugs such as a player being able to go under the mesh, where an admin would need to patch up etc.
i previously reported a cheater and was told the account was forwarded to EAC to be scanned and to report when the cheater is back online - the guy is now back online. i submitted a second ticket but i want an admin to see this quickly
lol almost 2 days on my ticket on the site
what do I do when the cheaters that raided me got banned and I have no base
hello admin wakey wakey https://rustoria.co/support/appeals/3cea7c
What do u need ? 🙂
hi I should be unbanned but I'm still banned
!appeal
Hey, @halcyon lily
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @urban island
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
7 days have already passed
hey i need an admin to look at my ticket, the guy i previously reported as cheating is now raiding us
please stop spamming your ticket, you have already had multiple answers
Tickets are handled in the order they come in, please be patient
ok i havent been instructed about this but i was in same situation i just waited but you may ask Kerm he may know
if you just tried to connect, wait 20mins for the server to sync and try again... if you still can't connect after 20mins come back here and let me know!
ik a cheater group in rustoria us mondays
ok thx
@halcyon lily
i was told to inform the staff team when he came back online, so I was just making sure someone was aware. I understand you are busy
ok no problem, thanks 🙏
Hey, i just got banned cuz my stupid retarded teammate decided to invite a random guy he felt bad for what can i do now?
!appeal
Hey, @urban island
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
u can get in line
ty
!report
Hey, @potent light
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Please leave this channel for support, you can use the #general channel for random chit chat, thanks 🙏
hey im curtious why i got a 12 hour chat mute? i was just wondering the reason mostly if youre able to pull up chat logs. no idea why it happened, didnt say any bad words
was it in game? and are you still chat muted?
In US main, I’m still in game, happened like 5 minutes ago
Username is Ovuvuevuevue
!appeal would be the best way to find out, they may give you an answer there
Hey, @slender flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
being racist, homophobic, constant spamming and or baiting people to say naught words are some of the reasons you will get a mute
I said I was “helping a kid out to get bps”… is kid a banned word?? Just very confused. I’ll do an appeal tho
let me look, it may of been the auto mute bot we have, sometimes it can get a little confused
Thanks friend
!steamid send me your steam id here also
I waited 20 minutes and it still says I'm ban
Hey, @rose marsh
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!steamid will have to get an <@&274971100184576010> to look into it, please post your steamid!
Hey, @halcyon lily
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198843161933
76561199093480187
when an admin sees this they will sort you out, please be patient
Well I hope thanks for helping me
!appeal It looks like either the automation muted you or maybe an admin did... for the time being create an appeal... when an admin sees this they will def sort it out for you!
Hey, @slender flame
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
you fucked up. ...
tried to evade the auto mute but failed
mute well deserved
Wait so what did I do though? What does it mean to evade auto mute
you know exactly what I mean
I really don’t, I’m sorry, I just wanted to add more to my original message
Did I reply too fast?
"..... left ui to help a kid" the first word
I’m not sure what it thinks I meant… I was trying to express that I left my team ui to join someone else to help him farm. I wish I could scroll back up to see my message to maybe explain? Could have been a typo? Honestly not sure
But I do appreciate you helping… just a bit confused is all
But yeah apologies if y’all think I was being inappropriate, can I wait in support group voice chat? Maybe you can send a picture of chat logs so I can give context if it thinks I said something bad
handled
Got it
wtf is taking so long for an appeal, it has been 24 hours
yo WALLY1K is cheating on rustoria.co us mondays
wally1k or WALLY1K idk if its all caps or not
Please do not call out cheaters in the chat. It makes it harder for the admins to do their job.
!report make a report instead
Hey, @deft frigate
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Appeals ussualy take between 1-3 buisness days
?steamid
Hey, @violet hearth
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
the account linked to your discord is the gamebanned acount, I need the account you are currently using
76561199374184207
Appeal #705ca9
can you look at my appeal next @toxic shard https://rustoria.co/support/appeals/3cea7c
Gonna need to wait for it to be reviewed correctly. your case is not that easy
if the ban remains on the hacking player yours will remain too for 7 days
he needs to appeal first
what does this mean?
it shows we invited a guy who was on the server for over a week to our team yesterday, and now today he got banned and so all of us got banned
there's two images in the imgur
@hot trout I have already given you an answer, please stop spamming in the supprot channel, this is your final warning
how many time its taking for unlink a account ?
I did not see that, I appologise but please, add the evidence to your ticket, and stop asking in here constantly, multiple people have given you the same answer
!unlink have you made an unlink request?
Hey, @sudden kindle
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
yes i did i just wanted to ask how many time is it gonna take
all tickets are handled in the order they come in, so please be patient 🙏
yes sorry to ask :))
Hello, good evening, I haven't received any response. I have a ban for playing with a cheater and 7 days have passed and I'm not unbanned. Sorry for bothering you.
Is there a way to see which admin has banned me?
I believe only if its in the disconnect message
k ty!
i got disconnected for "chargebacks". not even sure what that is/means
is that the message you got when you try to connect?
yes
it wont let me connect
i just got back from a 2 or so month break
was vip for like 6 months prior
I have a feeling that has to do with you buying VIP and then asking your bank for a charge back...
well how do i appeal / fix that? i definitely didnt charge back $7 lol. or not on purpose at least
I think maybe create a ticket in #payment-support for the time being, unless someone else tells you otherwise
ok thanks
I'm not 100% on the "chargeback" message, but experience tells me they are talking about payment chargebacks
i'm trying to signups on CHRISMAS EVENT but site gives this
Can we get these cheaters banned on US Mondays? There is like 30 of us trying to get our stuff back
Please put in a ticket, and don't call them out on Discord, as this can cause them to toggle off and make the Admins' job harder
!ticket
Hey, @royal lava
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Thanks for the report! I've passed it along to the team.
omfg ranked league is disabled too, can an admin unban me already
@fossil igloocome to discord-hoppel
sorry, but does anyone know when the admin can pull me into the channel?
yes please, i play 16 hours a day, im staring at the wall
sb dont expose us like that hello???
im an ex chat mod can they unban me for that
The admins review tickets in order, have you already put in a ticket?
It can take 1-3 days, it could be a significant wait in vc
Ok time to build my tent
Sorry to step in Seraphiel... I have already told you both multiple times, make an appeal and please wait
appeals take 1-3 business days... and most likely if the person that was cheating does not appeal or get unbanned, you will have to wait out the 7 days... no way around it... please stop spam asking in here and asking for help. I have give you an answer, we want to keep this channel free for support
anyone else having issues connecting to us mondays?
!network
Hey, @uncut saffron
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
already filled out a ticket
ill try to connect to the server now for you
sounds good, not happening on any other toria server
have you already tried connecting through console?
yep
same error
im gonna try restarting steam again..
what is the error message you are getting?
have you tried verifying files
yeah, all other servers are working too
https://www.youtube.com/watch?v=l4JEIuzDTBk&ab_channel=Bluey oh look, one of the people we reported last wipe. whattaya know.
after asset warm up and que gets through, it kicks me
@open grail
!appeal
Hey, @neon gale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
it sounds like for some reason the map files you have are out of sync or maybe corrupt, I would recommend deleting the map files to force you to redownload them from the server
Clear all temp files and go ahead and delete all the rust maps on your drive. Restart the game and see if that works. If not, uninstall and reinstall.
thats one solution i found
do you think thats server specific? i loaded into main just fine, and other servers.
alright were all agreeing to the fix so if he breaks his pc were all going down with the ship
loll
I loaded in perfectly fine, fwiw.
each server has a different map file
Would love to play now
I loaded in okay as well [Aus]
same as
Hey, @open grail
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
but he tell me come to discord
yes to make an appeal 🙂
do you need help making an appeal?
Disconnected: World File Mismatch: procedural__4000_4czIl9VyVkOQF0Qnt0aL5Q
in case you wanted to know
are you having the same error?
this might be a greater issue then.... but for now follow these instructions and see if it gives you a fix ---
"Clear all temp files and go ahead and delete all the rust maps on your drive. Restart the game and see if that works. If not, uninstall and reinstall."
Oh youre the same fellow haha - let us know if that fix works
Can anyone help me with verifying on this discord?
Link your accounts to get special rewards in-game.
Thank you!
If you pop your steam ID here and ping Hoppel he will get to you soon @neon gale
!steamid
Hey, @open grail
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Is there a way to know if there getting close to checking my appeal?
unfortunetly no
Poo ok I’m just fending for the Christmas stuff and can’t play it. At least I have twitch drops to grind.
APPEAL
!appeal
Hey, @civic night
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i made an appeal 8 hours ago still not looked at
u slow ass discosd mods so quick to ban but when its false yall dont do shit
like what are yall acting doing lmaoooooo
u got 1 job
ban appeals take 1-3 business days, sometimes longer depending on the scenario... there are multiple factors when looking at ban appeals that take time. Please be patient
sur bud
if theres nothing else I can help you with, please take it over to #general or elsewhere and keep the support channel free for support.
oh ok sure bud
Hey is there anybody i could speak to
sure what's up
the issue i have is not very common
ask your question here
so me and my brother shared a steam family accounts
and we had seperate rust accounts but linked together
but sadly he started to hack and in the proccess he got banned, but for some reason i also got banned but only on your server?
is there any chance i could get unbanned for this mistake that he caused
if not its okay
!appeal create an appeal and an admin will look into it for you, appeals can take 1-3 business days sometimes longer depending on the situation, so please be patient
Hey, @buoyant schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @buoyant schooner
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
you too thanks
im confused, i was banned, appealed and then just denied. no explanation, nothing. wtf
/ticket
Hey, @warm kiln
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
wsg
what were you banned for?
please use #general for chit chat
!vip
Hey, @last edge
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
whats up
!steamid please post your steamid and @fossil igloo will hit you up when he sees this
Hey, @dark marsh
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
okok thanks bro
!report report them
Hey, @hard zodiac
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
just did and did multiuple t4imes and still no ban this is so agrivating
you only need to report them once please, tickets are looked at in the order they come in, we get a lot of tickets, please be patient
ok i reported a bunch in game with all my tm8s and then just sent out the ticket. i mean we lost everything to them cheating. a lot of stuff gone just looking to get there base gone and then we get out stuff back or at least some of it. he of course has no pfp onm steam and just random, numbers
we do not interfere with game play, if they get banned their base does not get removed
dam welp ight then...
i will i know if they get banned since i dont want to wait on the game the whole time lkooking for there names in chat??
you shoud get a replyin your ticket
hey kerm how many days does a ban appeal take
it's not definitive, but normally around 1-3 business days, sometimes it can be longer, depends on the situation
thanks man merry chirstmas
Merry Christmas! enjoy
@fossil igloo
I want to be unbanned 😦 please love me
!appeal
Hey, @young jackal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I did appeal. I was just hoping my ban would be overturned before my base decayed. Im just in here whining like a child.
@fossil igloo give me a reason
metoo
@fossil igloo give me a reason

I was did noting in server, @fossil igloo give me a reason
Why can't I send a screenshot?
@fossil igloo ban me because I didn't buy VIP?? Or waht
hahaha
you will have to wait for when hoppel is available and can have a chat with you. You can send hoppel a dm and you will get a response as soon as theyre available again. We appreciate your patiance
What does dm mean
Thank you to whichever admin unbanned me.
@ocean void
jk it let me load in all the way just to tell me im still banned
direct message
only banning admin can reply and appeals take 1-3 bussines days
what is the avarage wipeday pop of eu medium?
I’m not sure about EU but for US I usually see around 750 so I’d assume it’s similar

How long does it usually take for ticket replys?
admins usually answer within a day, but it can vary from situation to situation
awesome. thank you, I was just curious
please dm @fossil igloo with steamid
Good morning, website is back and working 
Which country is Judge Hoppel from? Is he still sleeping now?
Why?
come to DC,by hoppel,ban
because come to discord.gg/rustoria -hoppel
@fossil igloo
76561199381383994
@fossil igloo
Chill with the tags
help me
He’ll help you as soon as he can
thank you
Come to discord.gg/Rustoria.co - hoppel
@fossil igloo Come to discord.gg/Rustoria.co - hoppel
please send your steamID to hoppel and wait until reply
help
just like this
@gray pebble
the problem is with the server and not with the client
76561199035408700
Each person will not send him his steam id LOL
thanks you admain
@fossil igloo please dm him
500 people send their steam ID to the developer, he's fucking sick of it 
help admain
why did 500 chinese get banned today
Eu Mondays lagging like hell again <@&274971100184576010>
Will forward to devs
?banappeal
Hey, @rich kernel
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yes
<@&274980199668645888> <@&274971100184576010> Can someone delete this. Private information being published. (email data)
I logged into the appeal webpage but couldn't find any ban records
got it
I mean, its his own email account but yeah incase it isnt best to delete.
thanks crazy
You need to be a little patient. Sometimes it take a little.
Still nothing to be broadcasted here 😉
major hacking problem on us mondays
?ticket
Hey, @stoic thistle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Studies on the Medium server remain on the revipe
Eu Mondays lagging again <@&274971100184576010>
!ping
Hey, @tough bane
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
Will forward
hello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181
Hello, help me with the problem, I can't log in to the server, it says come to discord - Nkro, what is this problem?
same problem
hello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181
please send your steamID to @fossil igloo and wait until reply
@long wren Hello, help me with the problem, I can't log in to the server, it says come to discord - Nkro, what is this problem?
Can someone help me?
Send DM with your steamID to @strong willow
Sent
i already send him but no Reply for 10hours
Send me DM with your steamID
Send me DM with your steamID
Sent
how do i make a ticket
!ticket
Hey, @static scaffold
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@lyric basalt sorry to bother you is there any reply?
my account got banned 6 months ago and i have some proof that it wasnt me using the account and i can't make another appeal because i already made one
my account got hacked
Give me 5 mins
OK thank for your work
hey i was wondering if i can get my ticket checked please #c0f161
Tickets gets checked in the order they're received in
@fossil igloo hello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181
Please do not @ staff - please make an appeal instead
!appeal
Hey, @smoky mason
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
come to discord.gg/rustoria - hoppel
its come discord
You can join already
hi,admin,i get baned,i need hoppel
1
come to discord.gg/rustoria - hoppel
come to discord.gg/rustoria - hoppel
76561199381383994
help
@raven mist
76561199381383994
thank
@raven mist 76561199808821683
hello Disconnected: Come to discord.gg/rustoria - hoppel
@raven mist still cant loginhello Disconnected: Come to discord.gg/rustoria - hoppel
steam id 76561199664867181

guy rage cheating on eu mondays
L12
MODS
rapid fire flying around
76561199428511858
Thanks, they look to have been banned a few minutes after you wrote this
ㅡㅡㅡ
76561199075781765 i banned for ban evasion (180 days), the ban time has already passed, can I be unbanned?
@balmy cypress
!appeal You need to get a final answer from the banning admin
Hey, @crystal badger
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Rustoria Admin: " Hello there, it appears you have a Rust game ban on another account. You may re-appeal from Rustoria when that game ban reaches 180 days. We do not allow accounts to play on our servers that have a game ban within 180 days of the last EAC ban. You may review our server rules - https://rustoria.co/rules/vanilla. All the best and I hope you have a wonderful day. " - But i cant re-appeal, cuz i have previous appeal, i cant write there or close it
If you wait here, admin will help you re-appeal
I see that you have already written in your appeal, please wait for the banning admin to respond
OH, okey
thx
!report
Hey, @waxen steppe
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!report
Hey, @waxen steppe
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
It takes 2 minutes to solve my problem, but no one can answer for 24 hours now.
how long is the wait?
It can take up to 3 business days to get answered
Guys why rustoria eu long player with name .shelzy didn’t get banned account 17days
He playing full rage all day
admins please
Admins full day afk?
<@&274971100184576010> It takes 2 minutes to solve my problem, why do you write 1-3 days if you always reply on the 3rd day, to each and every one
Appeal #41f193 my ticket.
yes
Chatmods dont handle appeals
Whats your steamid
STEAM_1:1:795819155
76561199551904039
You can join again
i made an appeal to get unbanned and i got approved but ingame it still says im banned
hello, last night i play and i come today and i receive "ban for hacking" ?
may i PM? i have no cheat
tripled me fully stand from 90m and he has 1k hrs
!appeal
Hey, @restive nebula
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ok i will do this now, i think i am signed in already
!ticket - and please don't post the player's info in chat, as this can cause them to toggle off and make the Admin's job harder
Hey, @analog pollen
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @restive nebula
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
/ticket
Hey, @analog pollen
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
this one takes long? i dont want my base to be raided by offline
The admins handle tickets in the order received. I understand that can be frustrating, but the people ahead of you in tickets are also worried about getting raided, so we really appreciate your understanding as our team works through all the reports!
its ok, i understand, thx for help
can any admin respond to my ticket already? It's been over 2hours and I'm still waiting ...
You will have to have patience Im at two days now on mine.
Admins are working on tickets as quickly as possible! Appeals can take 1-3 business days, depending on circumstances. Report tickets are in the order received, so we appreciate your patience.
What does Evasion mean
If you were banned before for any reason and you come back with another account or another ways on the server.
I have never been banned before. I played in internet cafes
Did you played with the same account ?
I only have one account
Well if you loged on in internet cafes with the same account, you will have a '' log '' on your account, like a history of Ip's on the server.
idk, But I only used my account,
What should I do?
I don't know what the reason is
Somebody who used the same PC and internet cafe cheated after you played there.
But I didn't cheat,
Got banned, your account is there too so you got banned too.
But it's not my fault, what should I do about it
I don't know why it turned out like this
Ban evading refers to the act of attempting to circumvent or bypass a ban or suspension that has been imposed on an individual, typically on an online platform, game, or community. When someone is banned, they are restricted from accessing the platform or service due to violating its rules or guidelines. Ban evading happens when the banned person tries to get around this restriction by creating new accounts, using different IP addresses, or employing other methods to continue interacting with the platform.
I didn't said you cheated.
You can try also to appeal.
!appeal @peak path
Hey, @peak path
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, I need help, I have a friend who bought today and when he tries to enter the rustoria.us server it tells him: banned reason hacking. but it's the first time he plays
!appeal @austere solar
Hey, @austere solar
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have already appealed
All you can do now is to wait till an admin will reply to your appeal.
Hey! Just got a quick question. What Host are you guys using?
I'm sorry, but i can't help you with this information.
Are admins able to give it out?
I'm not sure.
We don’t share that info 🙂
Can I atleast know if self hosted or web hosted?
Why is no one answering my ban appeal
wtf
Appeals can take 1-3 business days to be reviewed. We appreciate your patience while our team works through all the appeals received!
I can't see your appeal or your ban, so I can't tell you what's going on. Please file an appeal if you haven't already.
!appeal
Hey, @karmic walrus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Then you'll need to wait for the banning Admin to review your appeal, as noted.
he will answer in discord or in the website it's self?
It will be answered on the Website. As long as your account is linked with Discord, you should get a notification here as well.
thank you
np! Sorry I can't help more, but we do appreciate your patience!
Mb I didn’t knew it bc im waiting for 2 days alr
You should get a reply soon, then. Thanks for being patient!
can anyone help me with my game it's running like crap
Happy to try! What seems to be happening?
A ton of lag spikes, and when I'm loading in rust it just keeps saying rust.exe isn't responding and takes forever.
like it's almost unbearable to play because I constantly lag
Lag spikes are generally network issues, but getting errors loading into the game is a system issue ususally. Have you tried closing out of steam, restarting, and verifying your game files?
yea I haven't done it in a while but I can
and its more of I lose all of my fps and ping goes crazy
!ping
Hey, @regal sedge
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
I'd start there. Also, depending on your systems' RAM and overall network strength, might be worth making sure you don't have a bunch of other stuff running at the same time. Like if you're getting crazy ping, but you're also streaming to Twitch or listening to streaming music, try shutting some other stuff down and check performance.
And yes, if you're still getting issues, please do put in a network ticket as @viscid vine noted above!
I have 16g and I never have anything running could it be the settings I'm running?
I used to only run 16g and it just sucked across the board on high pop servers, tbh.
Rust be hongry for memory
ive had people tell me there's runs fine with 16g that's why it's just confusing
Still worth verifying your game files with Steam to make sure there's nothing messed up first, then putting in a ticket with #network-support-old !
okay sounds good thank you
np! Good luck!
us mondays restarting?
us mondays down
seems to be down
16 gb of RAM is why yo shit is dogshit 32 gb is the new baseline
true
Bro wtf i enter in the ginger house and my body limb wtf
and i get fly kick
e want my guns back lol
im about to buy 64gb
youll notice a yuge difference
please
good thats what I need then
us mondays down
Known issue, they're working on it
would 32 still be good ash
Okay, thank you!
For Rust 16Gb it's still great. You played Rust on the same PC before ? had the same issues ?
Can confirm we are aware
ya
up until a few months ago I didn't have a problem
32 is good, 64 is better. 😄
bro dont listen to this chat mod dan telling you 16gb is great lol its not
im telling u when u upgrade to 32gb ull notice a massive difference
You can find several cleaning programs, try to clean your windows.
There is no difference between 16gb and 32gb if the game dosen't need more than 10-12 to run.
my computers clean I have like 2 games and clean it constantly💀
Temp files deleted ?
yes
Check for malware
Win11?
yea
US mondays surprise crash
Updated recently ?
<@&274971100184576010> Rustoria us mondays is dead
literally yesterday
Devs are working on it.
They know --> #support message
Rollback the update.
why?
Win11 is good, but still have lot of issues when it comes to gaming.
I'd still get more RAM, personally, but that's me. Win11 is chonkers. 😄
I've had windows 11 for like a year and there was no problems until like 4 months ago
win10 on top
I jumped from 16 to 64 and it's night and day.
win10 on top of xo
R U IN R U IN R U IN
im about to just go get some ram and throw it tf in😂
what are your components
16gb is still good if it comes to gaming, if he wants to run second monitor / browsers / stream in background, yeah, 32gb would be great.
I don't do any of that though
Well if you can afford it, yes, do it, but nobody garants that this will solve your issue.
whens us mondays gonna be back up
I was flying mini just before restart
Hopefully im not flying whilst it rolls back lol
in a few minutes
Any admins who could help me?
I'll describe my situation in DM
Me personally i'll try to check for malware, clean the windows, or reinstall, if this dosen't work yeah, maybe an upgrade issue, also, i would check the temperatures.
I was told by someone else to overclock my ram but I can't because my motherboard doesn't support it
If your CPU overheats, it can cause lag spikes.
couldit just be my specs?
XMP activated ?
can't
If you tell me your specs, i can help you maybe.
Ryzen 5 3600 and 1660 ti
Any admins who could help me?
I'll describe my situation in DM
but I can't enable xmp because my bios doesn't have it
There should be no problem running Rust on this specs.
I have no clue then
Don't be a sussy Baka
I played Rust on a I7 7700k and 1060 3gb.
<@&274971100184576010>
Is it about a ban ?
but my game loads slow ash and is constantly saying rust.exe isnt responding and then is unbearable when I get into a game
Temperatures are good ?
yea
everything looks good which is weird
but it does say that it takes up about 7gb out of my 16gb
No
That's not a ram problem.
then what is it
Do you have the last update for your BIOS ?
yea
Where will the answer come to me after I have filed an appeal?
Any admins? i was farming on us mondays and and it says disconnected, ive tried to restart and nothings working, only thing i can think of is someone reported me like the guy i killed who had night vision i could only see him bc of the sky annd i could see his outline, other than thaat i have no idea whats going on i could use some help
If you have another SSD, install windows 10 on that one and try it out.
US Mondays crashed
It's restarting
oh okay thank you i was like no way i get falsly baanned, thank you for the update much appireated
Appeals can take 1-3 business days for a reply. Please be patient while our Admin team works through the appeals we have. They are handled in the order received.
i dont
eta when itll be back up ?
I understood this, but where will the answer come to me, where will I see it?
Ah! You should see it on the Rustoria site on your account.
Bro, I understand you have a hard job where you have to communicate with people a lot, but tell me in which tab I should see it, I already understood that somewhere on the site.
Can you send me a screenshot?
Thx mondays is back
Go to https://rustoria.co/support while you're logged in. It should show you tickets/appeals in the system.
dammit no way someone got my ak done with this shit us mondays
thx bro u best
Sorry for not understanding your initial ask!
Admins please give me my fucking ak back someone full looted my full kit
We don't interfere with situations like that I'm afraid
thats so dumb
Bro that was my last kit
I was on cargo
I snowballed to that shit
Never playing this ass server again
Sorry to see you go! It is what it is though, loot comes and goes - official servers won't ever reimburse loot - but best of luck wherever you end up 🙂
how do i limnk discord to rust
!verify
Hey, @blissful yoke
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Here ^
help i am beeing kicked for hacking although i am not
I submitted a hacking ticket and says 1-3 days, almost a week for me to get looked at
An appeal?
im really tryna hit wipe tm 
!appeal