support

[vapid pulsar]

3/10

[near halo]

you just have a lot of hair cause you arent shaving

[vapid pulsar]

2/10

[near halo]

are you gonna jump off your window when the timer achieve 0?

[lilac venture]

guys stop aruging

[vapid pulsar]

bad one go to general

[lilac venture]

im going to masturbait to yalls profile pictures

[vapid pulsar]

hahhahahhah

[ocean fulcrum]

Can you guys move to #general please

[lilac venture]

can you?

this was a conversation between a and b, c yourself out

[minor tangle]

why a rollback

U dumb b

[sinful blaze]

!ticket

[glass olive]

Hey, @sinful blaze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[minor tangle]

Thanks ryan for having the worst servers in history

I want a loot refund

[sinful blaze]

Love getting banned for ban evasion when I just started the game not to long ago 😍

[ocean fulcrum]

You’ll have to make a ticket as stated above.

[sinful blaze]

Ok

[echo venture]

I'm sorry you feel this way 😦

[minor tangle]

Give me a loot refund

I killed 3 of them than the servers crashed and rolled back

[echo venture]

Unfortunately if I could refund everyone fairly I would, but with how Rust as a game is, it's near impossible

However, we have identified a potential cause of that crash just then and are looking at a fix as we speak

[azure gulch]

Shut the fuck up 🤓

[near halo]

How do i find out when my ticket gets appealed

[misty scroll]

You can see the status of your appeal on the same website you submitted it

[placid schooner]

Dear Rustoria, it’s been almost 4 years since my ban on Rustoria and I’ve never been banned on any other server. I promise I’m a good player with no ill intentions—-just wanna play rust. Made a small mistake a few years ago but no one was harmed or hurt from it. Please unban me 😭😭

[old moss]

bro server crashed again wtf 0 eu

[vapid pulsar]

boyssssssssss

[minor tangle]

@echo venture BRO

[azure gulch]

Shit server

[old moss]

10x

[vapid pulsar]

the 10x

[minor tangle]

FIX THIS SHIT

Its been years and it still keeps crashing

[heavy rune]

horror

[minor tangle]

Stop making excuses

[azure gulch]

🐒

[minor tangle]

Who is gonna carry the boats and the logs?

[vapid pulsar]

who ever type on here is gaay

[heavy rune]

hey there

[viscid sentinel]

adsa on top

or asda maybe

[heavy rune]

dyslexic?

maybe?

[viscid sentinel]

yes

maybe

[heavy rune]

me too

maybe

[viscid sentinel]

im still very sext tho

maybe

[heavy rune]

sick my duck

[viscid sentinel]

fo guck suryelf

[azure gulch]

@echo venture ur a millionaire and cant fix shit servers

[echo venture]

We are working on fixing it right now

[viscid sentinel]

poeple ddos

[echo venture]

Not a ddos

[viscid sentinel]

felt like it last night when 2 teams raided me

[minor tangle]

Thats what u always say

[vapid pulsar]

who were they

[minor tangle]

Stop capping

[viscid sentinel]

kune and g2

[echo venture]

Because we are, not every server crash is the same issue

[vapid pulsar]

no way they raided me to

[minor tangle]

Ye but this has been going on for YEARS

[viscid sentinel]

what? at the same time?

[vapid pulsar]

yeah exact same time made a ticket but they wernt cheating

[viscid sentinel]

god stop moaning, no server is persect

purfect

[old moss]

no ways!!! G2 and June raided me too!

Kune*

[heavy rune]

damn they raided me too

[minor tangle]

@echo venture can you pay off my student loans

[near halo]

its on

[minor tangle]

So I can play rust full time

[knotty rain]

Why is the :U.S. Long server down AGAIN?

several times a day

for months now

[viscid vine]

Our dev's team are working to fix the issue.

[honest finch]

where US long

[civic pewter]

Rebooting

[honest finch]

will server roll?

[small galleon]

cant wait to see all these sleeping bodys HAHHAA

[knotty rain]

My question is: WHY does it keep happening so frequently over the last couple months?

What is/are the issue/issues?

[small galleon]

shhh

[cosmic flint]

And he said he doesnt hac.....

[open grail]

Did you open a ticket to report this?

[grim sapphire]

how do you stop from doors automatically closing by themselves in the 10x server

[cosmic flint]

Yes ticket opened

But as usual, they wil lstop cheating for some minute and go again. Just his profile speak by itself... Anyway.

[open grail]

All cheaters get banned in the end. The best thing to do is assist us in this effort and report any suspects in our tickets. And remember not to call them out in chat it makes them toggle

[hollow summit]

the command /ad is disabled the automatic door closing but after how we can unabled ?

[toxic leaf]

How can I report a possible hacker?

[ocean fulcrum]

!report

[glass olive]

Hey, @toxic leaf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[woeful fable]

i got chat banned for saying something i didnt even realize was a slur because its my race. can an admin help

wasnt even meant to be offensive

[open grail]

https://rustoria.co/support/appeal

[toxic leaf]

!report

[glass olive]

Hey, @toxic leaf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn forge]

!ticket

[glass olive]

Hey, @thorn forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sterile herald]

how do i know if my ticket has been responded to

[stark halo]

!ticket

[glass olive]

Hey, @stark halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stark halo]

/ticket

[glass olive]

Hey, @stark halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sterile herald]

!ticket

[glass olive]

Hey, @sterile herald

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[woven root]

/ticket

[glass olive]

Hey, @woven root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[open grail]

Are you able to make one on the website?

[shell owl]

Ticket #cb0adb

Yeah that worked, in game doesnt

[open grail]

Just hold tight then. An admin will get to it soon 😊

[wraith summit]

can a mod check out this guy please i think hes cheating and i cant do anything rustoria medium

[deft frigate]

!report make a ticket please

[glass olive]

Hey, @wraith summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wraith summit]

thanks

its not working in game

[ocean fulcrum]

Yeah unfortunately in-game tickets aren’t working currently. You’ll need to use the website.

[wraith summit]

made a ticket thanks

[sleek cloud]

please look at my ticket Ticket #39b26f, if the admin is online, this person is disturbing our village right now, it is clear that the cheater is 100%

[solid geyser]

Admins only really respond when its business days

[sleek cloud]

Okay, thanks.

[uneven verge]

I'm attempting to connect to Rustoria SEA Long but for some reason i get disconnected: Hacking message when I load in.

[ocean fulcrum]

!appeal

[glass olive]

Hey, @uneven verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[uneven verge]

i

I've already visited the support website but it doesn't show my ban

[ocean fulcrum]

Does it show a ban from another rustoria server?

[uneven verge]

Yes, a ban from EU Main. A server i've never played before

[ocean fulcrum]

If you are banned from one rustoria server you will be banned from all.

If you feel you were incorrectly banned from EU main, you can always appeal it.

[uneven verge]

and I have only recently bought rust with around 100 hours, this ban was made 31 months ago

[ocean fulcrum]

!appeal

[glass olive]

Hey, @uneven verge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[molten kraken]

hii guys im from australia i usualy play on sea main and sea long wich are hosted in singapore but with rustoria sea long i get 260 ping and that is hosted in singapore anyone know how to fix

[vale tendon]

!network

[glass olive]

Hey, @molten kraken

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[earnest gull]

!report

[glass olive]

Hey, @earnest gull

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest gull]

/report

[glass olive]

Hey, @earnest gull

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid halo]

/report

[glass olive]

Hey, @hybrid halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal merlin]

does /ticket add not work anymore?

[verbal pollen]

You'll want to use the site for the moment. There have been some issues with in-game reporting.

Sorry for the inconvenience!

[tribal merlin]

huge cheating problem on US main right now

[verbal pollen]

!ticket

[glass olive]

Hey, @verbal pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[low temple]

/ticket

[glass olive]

Hey, @low temple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mighty lava]

eu main rustoria ty

[dusty lantern]

<@&274971100184576010> Hello, yesterday I was invited to a big rate at the Eulon space, to the G8 clan, I like big raids, as it turned out later that the whole clan and the people they invited were banned for associating with a cheater, I didn't know that these guys weren't playing fairly... I regret that I wasn't careful when choosing a team. Please consider my appeal.

[verbal pollen]

!report

[glass olive]

Hey, @mighty lava

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

The team knows about the issue with /ticket in-game, so you'll want to use the site to make a report for now. Sorry for the inconvenience!

[verbal pollen]

!appeal - Please make sure to put in an appeal ticket, and we'd appreciate it if you didn't tag the role! They will answer your ticket in the order received.

[glass olive]

Hey, @dusty lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty lantern]

It seems like you don't understand what I wrote, and you know perfectly well how the appeal works, only the administrator can help here.

[mighty lava]

!report

[glass olive]

Hey, @mighty lava

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty lantern]

Pay attention to my situation I am an honest player and for fair play! thank you! https://steamcommunity.com/profiles/76561198206291237/

[mighty lava]

please take a look at my ticket, he is killing people giving some other guy the loot

straight up killing me in dark, triple hs etc

[hearty fulcrum]

As Pandakaizen has said, please wait for your appeal to be answered. Only the admin in charge of your ban can make a decision regarding your ban. If you would like to explain the situation to that admin, it is better to put it in the appeal that they will look at rather than here in Discord where they might not see it. We try our best to answer appeals within three business days, so please be patient.

[hearty fulcrum]

Hello, if you have created a ticket, please try to be patient. We try our best to go through tickets in the order that we receive them. If the situation is extreme, there may be someone already investigating. Thank you for being patient.

[hearty fulcrum]

and if the ticket is still open, you can reply to your ticket to write this on your ticket too.

[dusty lantern]

Thank you for your attention👍. It's a pity that the problem cannot be solved..

[glass olive]

Hey, @fallow escarp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vivid badger]

SaltyFlyrodder
• 12/14/24 at 2:15 PM •
Initial Message
Simply looking for a reason as to why I was given a 3 day mute. I am only seeing "no reason" being provided.
Rustoria Admin
• Yesterday at 1:00 AM •
Admin
Hello there, unfortunately you mute will remain, Think about your chat history and I hope you adhere to the rules moving forward https://rustoria.co/rules/vanilla, thank you and have a great day!

Any admin willing to provide the reason for my mute?

[long wren]

look at Rustoria rules and think about your chat history and you'll find the answer

https://rustoria.co/rules/vanilla
We don't mute for no reason thank you

[halcyon fractal]

Hello, please tell me where to contact in order for me to be banned from the server, before that I was banned by the anti-cheat facepunch, but after a while the lock was lifted because it was erroneous

[long wren]

Hello you got banned rustoria?

[halcyon fractal]

Yes

Rustoria 5x

[long wren]

!appeal you can talk to the banning admin through appeal

[glass olive]

Hey, @halcyon fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid badger]

So just to be clear it is this servers stance that you will not provide the reason for a mute?

[thin plover]

you said some racist stuff about asian people from reading your chat history

[vivid badger]

How does that work when I'm asian?

@thin plover

[thin plover]

Doesn't matter, you still said that in chat, the mute is correct

[vivid badger]

You guys are lost

[nocturne iris]

welcome to our eu cuckoldian's swamp

[tall quiver]

Bro really tryin the old 'no, it's ok, i have a black friend' on the admins lul

[vivid badger]

Not hard to see the name attached to payments to the server over the years.

[tall quiver]

And bro thinks they have access to his banking info, crazy. He just don't stop

[vivid badger]

bro incapable of observing facts...

[hexed nimbus]

Just do t be racist and you won’t get in trouble just suck it up and deal with the consequences

[quaint patrol]

Regardless of race, it’s a breach of the rules to talk in a racist manner

[hushed atlas]

I have a vac ban in Counter-Strike. This ban has 1000+ days on my account, but I can't connect to your servers, it gives an error - Ban Evasion

Help me solve the problem!

[viscid vine]

!appeal @hushed atlas

[glass olive]

Hey, @hushed atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hushed atlas]

!appeal

[glass olive]

Hey, @hushed atlas

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

I submitted an appeal 3 days ago, but no one answered it.

Why do I pay money ?

Best administration!

-rep

[ocean fulcrum]

Appeals take 1-3 business days to answer

[mint warren]

Bro you are really?

[ocean fulcrum]

Am I really what?

[mint warren]

It's been 4 days since my appeal was opened

[ocean fulcrum]

Your appeal will be answered, but it is monday now, over the weekend it is unlikely your ticket would have been answered.

[mint warren]

....

I'm getting banned for 30 days

Why I'm fucking pay money

I just want to play bro

And I can't right now do payment support 👍

[near halo]

do you know what business days mean ?

[mint warren]

I know bro

Oh wait

Ahhh

I'm dumb

[near halo]

you will get your answer in like 1-2 day

[mint warren]

Yes)

But I'm making an appeal on Friday

[ocean fulcrum]

Yes, and saturday and sunday are not business days.

[mint warren]

I think today they write to me )

[ocean fulcrum]

I would assume it’s either today or tomorrow!

[mint warren]

Yes

Thanks. I'm really dumb

[near halo]

no worries

[rose yoke]

Where to make a ticket for cheater

[ocean fulcrum]

!report

[glass olive]

Hey, @rose yoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[valid depot]

@balmy cypress please message me

[fathom bear]

any support available?

[open grail]

How can i help

[fathom bear]

i am sorry for disturb, can u ask Luke to answer DavayYEHAL

it's important

[open grail]

I would recommend opening a ticket

!ticket

[glass olive]

Hey, @open grail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tiny mantle]

You can't buy vip with crypto ?

[still hedge]

Admins/Mods any chance one of getting some info about Rustoria EU 2x?

Is there random respawn? or just on the beach?

[rose yoke]

WHY THESE FUCKERS NOT GETTITNG BANNED

WTF IS THIS SHIT, i MADE A TICKET

AND THEY FULLY RAIDED ME NOW omg... this server

trash admins wtf..

[open grail]

Your ticket will be looked at as soon as possible, Admins review tickets in the order they are made so you might not get a response on your ticket immediately, but it will definitely be responded to

[viscid vine]

It's just on the beach.

[viscid vine]

These are the only available options

[rose yoke]

Jeah awesome, ill get a respond after they fullwiped my base now + 1 hour

Wipe is over already, thanks cheaters

Let me just deinstall game, not worth playing

[open grail]

I'm sorry your wipe got cut short. fighting cheaters is a never ending battle, we try to ban cheaters as soon as we can

[rose yoke]

I already reported 3 and nothing happened

so i guess you supporting them

nvm fuck this game

[open grail]

Including screenshots and videos can help with catching cheaters, and remember not to call them out in chat it makes it hard for the admins.

[still hedge]

I just joined and I spawned by launch

[viscid vine]

Sorry for my wrong answer then, i only play vanilla.

[timid wharf]

i would like to set up stats in discord, do you guys provide api for the website?

[lyric basalt]

Unfortunatelly we do not provide this

[timid wharf]

ty marzy

[blissful rapids]

im sorry but why tf does your bot open slots to the server so slow

[short smelt]

been 8 hours since my network support ticket 🙁

[restive pike]

eu mondays broke?

[blissful rapids]

@lyric basalt someone needs to make the bot faster to get in the server

[analog pollen]

max pop 500 ?

[agile hinge]

Steam Auth Failed

why do i have this joinin on eu mondays

[placid jay]

Steam Auth Failed ONLY on monday

[agile hinge]

what to do?

[craggy matrix]

why does it say us long has 450 pop with 43 queue, server is literally restarting lol

[gilded junco]

yeah steam auth failed for mine too

[steel glacier]

steam auth failed can an admin help me out and my mate we got same problem

[placid jay]

can you guys fix steam auth

[sharp cargo]

what happend 🥲

[ivory lodge]

steam auth failed for 20times.

[tawny niche]

steam auth failed on EU mondays..

[placid jay]

steam auth failed on EU mondays..

[viscid vine]

Devs are aware, working on it.

[ivory lodge]

@viscid vine But i will loose start and shit because of that.. Like everybody will have guns and shit and i am running like naked with rock man wtf.. just loose my build spot.

[compact ermine]

Can some1 help with steam auth error?

[steel glacier]

Never paying any que skips on this server ever again

always somthing wrong losing money for SHIT

[compact ermine]

fr, bought vip and can't join, lol

[steel glacier]

Cant get a refund IF SHIT HAPPENS

[austere barn]

One message removed from a suspended account.

[sand rune]

wtf is this ive just got steam auth time out

[steel glacier]

i paid 100+ euros in que skips 40 euros are just a waste cus of lag and steam auth

[viscid vine]

Any further information about a rewipe or about the server will be announced, just be patient.

[compact ermine]

Maybe just restart? Cause it's a massive issue, idk

[steel glacier]

pretty sure they won't lol 850 people on rn

[split tapir]

yk what else is massive?

[steel glacier]

if im not wrong

[split tapir]

https://tenor.com/view/ninja-fortnite-reaction-ninja-low-taper-fade-gif-1784137995500051652

[steel glacier]

ur nose?

[split tapir]

the LOWWWWWWWWWWWWWWWWWWWWWWWW TAPER FADE

[placid jay]

we are a 7 man group and none of us are able to connect rn

[solemn mica]

do i need to restart rust if it says steam auth failed

[compact ermine]

doesn't help

[placid jay]

we tried restarting steam, verifying game files, restarting pc, restarting network, and vpn too

[solemn mica]

i bought a vip and i cant join now

[placid jay]

it only happens on eu monday

[compact ermine]

same for a lot of people here

[solemn mica]

wtf

[steel glacier]

[solemn mica]

lol so you buy a vip for nothing

[compact ermine]

and can't get a refund, xd

[empty surge]

lamo steam auth i ghave

[austere barn]

One message removed from a suspended account.

[solemn mica]

do we just need to wait?

[empty surge]

me to

[compact ermine]

we have no other choice but to wait

[steel glacier]

https://tenor.com/view/katlo-ren-cat-cute-big-ears-gif-15733794

[solemn mica]

yeah i know but like wait for the admins to do shit about it

[south crow]

me to

[solemn mica]

well gg boys

[compact ermine]

ye, one of the mods said so

[solemn mica]

1st vip i buy for rust in 8 years

[swift epoch]

Nice I bought VIP and cant get in Admins get your shit together and re wipe EU mondays thanks

[solemn mica]

and thats what i get

[empty surge]

me to

[viscid vine]

Just have some patience, everything will be fixed as soon as possible, our Devs team are already working on it.

[modern mist]

yo my vodka bottle spawned in outpost but its glitvhed in a place i cant get to what can i do?

[empty surge]

restart server rustoria

[ivory lodge]

you need to pay them more to get it faster 😄 Can i buy the server i would probably can use it better?

[tawny niche]

please re-wipe..

[swift epoch]

you got over 100 people to buy VIP for this. Wipe the server is the fix to this

[agile hinge]

will you rewipe? cuz i paid for entrance

ask please devs

[empty surge]

wtf is steam auth

[steel glacier]

maybeu h ave to delet game and redownload

[viscid vine]

It's a connection problem between Steam and Eu Mondays right now.

[buoyant beacon]

ok, interesting

[viscid vine]

I can't decide if the server needs wipe or not.

[steel glacier]

YES IT HAS TO

[quick gorge]

also got vip and cant get in steam auth issue

[compact ermine]

it has been 30 minutes, people r getting loot and vips just sitting there waiting for god knows what, lol

[solemn mica]

@viscid vine iwant to cry

[steel glacier]

cry

[quick gorge]

is it just vips who have the issue

[sand rune]

yes u need

[solemn mica]

yes

[quick gorge]

wtf

[solemn mica]

thats the funny part

[viscid vine]

It's not just about the people who bought VIP, other people without VIP can't connect either.

[ivory lodge]

Because the server is made by chinese.

[swift epoch]

but VIP people get priority obs

[placid jay]

apparently people who are not in eu are connecting fine

while eu watches from the side

[solemn mica]

thats some propaganda shit

i agree

[solemn mica]

i am not eu

and cant log

[buoyant bane]

admin i cant log it says steam auth failed

i got VIP

can i get to server or get a refund

[fathom bear]

Guys maybe wipe server? There is a big problem to connect with steam auth.

@viscid vine my friend, did u find solution or we need to wait? 34 minutes trying to connect

[quick gorge]

Will the server restart again?

[viscid vine]

it's not in my power to fix the server, all i can do is answer to your questions

[quick gorge]

It's pretty unfair to miss out on so much time

[fathom bear]

who decide to wipe server? if there is a vote i submit it

[steel glacier]

than answer this why is it that this server always got problesm

[glass hare]

I bough vip and waiting for no reason, like 6 month ago I bough vip and got banned for "cheats" and unban in 18h, why i need to lose my money for this?

mb u will give some attention to ur community

[keen ledge]

why i cant join eu monday?

steam auth field

[arctic notch]

same here

bought que skip nothing working

[pale token]

steam auth failed

[buoyant bane]

REFUND OR FIX

[arctic notch]

steam auth bought que skip better get ts shit fixed gng

[arctic notch]

what he said

[buoyant bane]

NOTHING

[long wren]

#payment-support sorry please make an ticket

[pale token]

crazy its not lating me join server steam auth what do i do

[fathom bear]

Create vote to rewipe maybe?

[steel glacier]

u gotta become an alpho to join

[pale token]

when u have m4 we talk buddyyy

[long wren]

#general message

[last gull]

EU MONDAY RESET OR RESTART ?

[calm dome]

123

[trim garden]

!map

[glass olive]

Hey, @trim garden

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[drowsy abyss]

My clan of 20 people will loot sleepers who don't have VIP!

[stuck dagger]

i was played on Eu Small yesterday, but today i cant play. İt says hacking. How am i do this ? Please save me, i am not a hacker

[viscid vine]

!appeal @stuck dagger

[glass olive]

Hey, @stuck dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stuck dagger]

!appeal

[glass olive]

Hey, @stuck dagger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn mica]

gg camomo caught you

[glass hare]

sorry for aggresive guestion, but its true

[normal nova]

you and your whole team got banned 😄

[old dawn]

hate this server

[green granite]

Guys, easy fix. Play this instead

[old dawn]

always getting timed out and chat mod just timed out me on discord

thanks for adding fuel to fire

[viscid vine]

PLEASE USE THIS CHANNEL JUST FOR SUPPORT.

[shy remnant]

#general

[old dawn]

mod timed out me in general chat and i cant even type shit anywhere other than this one

[crude thunder]

EU mondays

[solemn mica]

server is restarting

yay

[viscid vine]

EU Mondays has not crashed, it is restarting, it will be back online in 10-15 minutes.

[ocean fulcrum]

Everybody is “timed out” in general chat. It is locked

[shy remnant]

Support channel only, as asked. Thanks you

[sand rune]

So no wipe

[crude thunder]

why

[sand rune]

This is a joke man

[solemn mica]

can all the auth failed join after?

[ocean fulcrum]

Server already wiped, but it is facing issues

[shy remnant]

#general message

[viscid vine]

Server it's restarting, should be fixed and working.

[solemn mica]

yay thx

[empty surge]

tyyyyyyyyyyyyyyyy

[boreal rain]

rewipe or just restart?

[tall fable]

restart

[empty surge]

dan havw eaura

[wicked cargo]

Pls tell me the gonna backup 5 minutes

[gentle trout]

What time will the New Year's update be released?

[viscid vine]

Usually it takes 10-15 minutes.

[wicked cargo]

@viscid vine no i mean backup

[empty surge]

its re wipe or reastart dan

[viscid vine]

Oh, sorry missunderstod, it will be probably rolled back 10 minutes.

[placid jay]

a wipe or a restart?

[viscid vine]

#general

[wicked cargo]

Bro i'm gonna kiss you

[gentle trout]

What time will the New Year's update be released?

[steel glacier]

ofcourse restart they wont wipe it for 50 people

[knotty hedge]

SHIT SERVER

[viscid vine]

Just on the cheek.

[fathom bear]

DaN, it is rewipe or only restart?

[steel glacier]

can i stay on rust or do i close it?

[viscid vine]

You can stay on rust.

[viscid vine]

#general

[fathom bear]

it's closed my friend

[empty surge]

double w for ryustoria

[viscid vine]

See the last comment.

[gentle trout]

не дай бог я щас буду в очереди ебаноый стоять , я вас выебу

[fathom bear]

oh i see sorry, my bad

[plush merlin]

how long will it take
?

[dusk belfry]

vodka noob

[wicked cargo]

Bc i die with my all stuff building

[viscid vine]

it's booting up, probably another 5 minutes.

[shut sage]

@viscid vine Is it a rewipe?

[green granite]

nah

[shut sage]

i wasnt in the chat

[dusk belfry]

i will fuck your mom vodka

[green granite]

rolled-back 10 minutes

[viscid vine]

#general

[shut sage]

bs

[dusk belfry]

ugly ass big forehead vodka

[empty surge]

i love dan

[wicked cargo]

Band that kid

[viscid vine]

Love you to.

[empty surge]

https://tenor.com/view/walter-white-j-walter-white-candy-smoke-jesse-pinkman-gif-25730872

[wicked cargo]

Fast i want to go eat

[stuck dagger]

When will my appeal be answered ?

[wicked cargo]

Server back

[viscid vine]

1-3 business days

[empty surge]

itys working

letys go

iam gonna suck u

love it

[stuck dagger]

what ? server wiped in 3 days

[viscid vine]

PLEASE USE THIS SERVER JUST FOR SUPPORT NOT FOR FREE CHAT!

[wicked cargo]

I hope I'm back with my loot

[gentle trout]

What time will the New Year's update be released?

[wicked cargo]

Sorry

[stuck dagger]

how can we speed it up ?

[wicked cargo]

Open general chat

[peak elbow]

my teammate getting a queue with vip 💀
also im in queue after already being in the server wtff???

[arctic notch]

@viscid vine can i switch que skips i bought the wrong one

[plush merlin]

im on a queue too

[arctic notch]

meant to buy mondays but bought main

[viscid vine]

When it restarts everybody is getting a que, but you will not be in need to wait a long time.

[empty surge]

love u

[dusk belfry]

restart server

[empty surge]

i was ragging when its say me 10 tim,es auth stesm'

[finite anchor]

why is the queue not going down

[viscid vine]

NOW PLEASE USE THIS CHANNEL JUST FOR SUPPORT, FOR EVERYTHING ELSE USE #general

[slow light]

3 min receiving data

[stuck dagger]

please someone look my appeal. İ cant play with my mates. Everybody knows, every minutes will very precious in rust

[tall fable]

why cracked windows?

[finite anchor]

i’m 60th in queue and it has gone down like 5 people

[arctic notch]

Can i make a ticket to switch my que skip i bought the wrong one?

[viscid vine]

Have patience, only the admin who banned you can review your appeal.

[viscid vine]

!refund

[glass olive]

Hey, @arctic notch

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[maiden cipher]

eu mondays da neden 300 kişi var

[long wren]

I think you need to reconnect

[opal tapir]

kill in f1

[quick gorge]

i got same f1 kill and reconnect

[digital sky]

stuck in recieving data on loading screen

[sand cargo]

SAME

[faint geyser]

sameeee

[viscid vine]

Try to reconnect

[ember quiver]

bro i was playing good but when u do rest i join first one and now my game stuck in receiving data bro please help me

[digital sky]

it'll lose my position in queue if i reconnect though no?

[faint geyser]

yes it will

[ember quiver]

bro i hear ppl fighting my game stuck in receiving data

[digital sky]

yeah 622 players ahead of me now lmao

[faint geyser]

still stuck on receiving data

[digital sky]

yeah i could hear people around me

[faint geyser]

damn

big scam that waiting list

[south crow]

at first I was banned and couldn't play, and now I'm sitting in line and can't play)))

[sand cargo]

bru that sucks

[ember quiver]

Moderter help me bro i was playing good but u guys do rest and now my game stuck in receiving data

[digital sky]

need to reconnect mate

[faint geyser]

reconnect

[ember quiver]

bro i wil lget que

[faint geyser]

yeppp

[digital sky]

yeah I had to also

[faint geyser]

540 players queue

[ember quiver]

you have to wait much

GG

[long wren]

sorry we cant help you try reconnect

[faint geyser]

great!

[native yoke]

💀💀💀

[ember quiver]

bro i was playing good but u guys do rest this is unfair before u guys do rest iwaited que also

[sand cargo]

[ember quiver]

i reconnect and i get 600 que

[native yoke]

should have rewiped scammed so many people

[ember quiver]

this is unfair

[snow flicker]

fix steam auth Timeout: no auth response

[quick gorge]

vips pay just to get rewarded by losing an hour of progress

[limber idol]

What about VIP's? I have a queue

[digital sky]

i refuse to pay for a queue skip on here when I've experienced plenty of faulty wipes in the last few months

[ember quiver]

THS SHIT UNFAIR

[long wren]

Did you purchase it?

[limber idol]

Yes

Before wipe

[long wren]

#payment-support make ticket please

[modest rose]

!refund

[glass olive]

Hey, @modest rose

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[slim yoke]

How long until they reply for refund or transfer?

[unborn vale]

where do i go to report cheater

[long wren]

!report

[glass olive]

Hey, @unborn vale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[azure egret]

I was already on the server playing, then I was kicked out of the server, I log in a minute later and it throws me into the queue. Why is that?

[pulsar pawn]

you should be ashamed of yourselves

[native yoke]

because this server is a one big scam

[pulsar pawn]

you get so much money and what is this

ridiculous

[snow flicker]

fix steam auth Timeout: no auth response

@long wren

[long wren]

#general message

steam issue

[peak elbow]

i am having to wait a long time, as the server isnt increasing server pop

is it dynamic pop? cos its 450 q

[raven mist]

To a certain extend

[peak elbow]

tell me straight up is server pop just not gonna increase past 750 so either 450 people buy vip or just are in q so other vips are taking priority?

[raven mist]

If its at 750 rn it will probably not extend no

[azure egret]

I was already on the server playing, then I was kicked out of the server, I log in a minute later and it throws me into the queue. Why is that?

[peak elbow]

... well thats cooked as i was already in before

[raven mist]

Because we dont have a queue protection

[peak elbow]

• just so vips take priority cos we no vip lives dont matter

[azure egret]

so there were updates in the very growth of this, and they said that it was on every server

[raven mist]

We never had it enabled

[peak elbow]

its optional for servers to add

[azure egret]

but it would have been better with him, I logged into the server on time, and because of the crash for 10 seconds, I have to wait for 400 people in the queue

[civic turtle]

i havent played rust in a long time, have they removed the 3x that wiped like 3 times a week?

[neat pumice]

3x servers are indeed gone, sadly

[cinder olive]

he's legit btw

in some admin eyes ;)_

[north crest]

Glad EAC did their job!

[cinder olive]

gladly it's 1 week too late

oh sorry sadly

[empty surge]

my game crash and i have que

wow

[honest canopy]

Hello, I created a ticket on the website to appeal the ban. But 20 hours have already passed and there is no answer. How long should I wait for a response?

[lyric basalt]

It can take 1-3 business days

[balmy musk]

bumped #ce2cf4

[empty surge]

its vip

if i buy vip iam skip que

?

[ivory perch]

hi yes you do

[ivory perch]

!vip

[glass olive]

Hey, @empty surge

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[empty surge]

buy itt

[dawn zephyr]

hey i just got mystiously banned on rustoria

it says i was banned 7 months ago on us long but i was playing us main last thursday

[lyric basalt]

!steamid

[glass olive]

Hey, @dawn zephyr

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn zephyr]

i need to be unbanned by 3 i need wipe 🤣

its already in there

[lyric basalt]

send it here I cannot see it there

[dawn zephyr]

76561198974736993

[lyric basalt]

Fixed you can join in 15 mins

[dawn zephyr]

great thank you

[vapid oasis]

thanks marzy

[tropic shoal]

is there gonna be rust update?

or only server updating

@everyone

[tall fable]

should be christmas rust update

[solid geyser]

rust update i believe

[tropic shoal]

does rust need a restart?

[ocean fulcrum]

Well you’ll need to update, so yes

[pulsar pawn]

this server is a joke

[solid geyser]

sorry to hear that what seems to be the problem

[pulsar pawn]

sorry i am just frustrated

why so many restart

i was solo cause my friend after the first restart couldnt join back

now i do my first run where i acc kill someone and get guns

and it restarts again

[plush merlin]

when is rust updating??

WTF

[broken mason]

Christmas event, https://discordapp.com/channels/274965952116817920/656251893596684290/1318288180750843957

[pulsar pawn]

Also the lag is insane

[solid geyser]

yeah i understand it can be hella frustrating but you just gotta bare with us sorry to hear that but sometimes wipe days can be hectic on server load

[tropic shoal]

when is server up?

[solid geyser]

is it like server lag or client side

[pulsar pawn]

server

[solid geyser]

ok thank for letting me know what region are you playing from and what server

[pulsar pawn]

i am playing on EU monday

from italy

istg i managed to get my first revy

[solid geyser]

ok thank you i will let someone know and sorry for any troubles

[solid geyser]

dont worry man there always another chance

[pulsar pawn]

not for me cause im dogwater

thank you you are very helpful

[solid geyser]

🫡 hope ur wipe takes a turn for the best

[pulsar pawn]

i hope so too thanks

only 58 queue PLEASE IF GOD IS REAL LET ME GET IN BASE

[tall fable]

there ain't no god

[torpid heron]

guys what's new with the update ??

[solid geyser]

christmas rust update

[craggy matrix]

is there a steam update?

[torpid heron]

yeah but like what does it adds

[torpid heron]

yeah

[solid geyser]

honestly not to sure i think one is the Christmas event and the advent calendar

when presents fall from the sky

[torpid heron]

okayyyy the advent calendar give us some free stuff ?

[solid geyser]

yeah

each day

[torpid heron]

ooooooo that's cool thanks for helping man ^^

[solid geyser]

npnp

[pulsar pawn]

THEY DIDNT EVEN LEAVE THE ROCK IN MY INVENTORY

NOT EVEN THE TORCH

[warped scarab]

bruv

all my loot gone coz u wanna restart the server twice i been in a queue of 500 ppl twice

[cosmic forge]

how do i report someone for hacking

[warped scarab]

how is his fair

[plush merlin]

stick in recieving data

[lyric basalt]

!report

[glass olive]

Hey, @cosmic forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stable flame]

update?

[stoic hollow]

how long until server is up ?

[bronze rover]

any admins or mods here

why is the ping high in ur servers

the monday one

[vivid kettle]

How long can it take for a (steam/discord) unlink request typically?

[faint bane]

can somone look into this guy pls /ticket add 76561198976437283

full cheating on toria mondays

[near halo]

i cant join ukn server comes up with a constant error msg and i have revalidated my files

[solid geyser]

validating files is very easy

you can try it to see if it lets u join if it still doenst work i can get you further help

[near halo]

i have done it

it still doesnt work

[solid geyser]

#network-support-old

wait

is it rustoria ukn or act ukn

[near halo]

rustoria

[stoic hollow]

someone can check ticket Ticket #123901 pls, he toggling hard

[finite bane]

how do i buy vip

[solid geyser]

/vip

[glass olive]

Hey, @finite bane

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[primal bear]

wht does the gift box give da first day?

jacky

WIPE THE SERER

[urban ivy]

is sever wiping?

[delicate frost]

!appeal

!appeal

[glass olive]

Hey, @delicate frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[serene swan]

admin please drag asap

[torpid heron]

guys i need help from a mod i was in the gingerbread house with my friend we finished it by killing all of them and when we were about to leave we literally died for no reason miles away from our stuff, i got a record of everything that happen if i can send it to a mod to get back my thing. i really don't want to lose it all please

[serene swan]

bro

its official

[torpid heron]

wdym man official or not i died cuz of a bug

it's aint my fault

[ocean fulcrum]

Unfortunately admins do not interfere with gameplay, so we can not assist.

[serene swan]

there u go

@torpid heron

@ocean fulcrum can you please drag me when availible

[torpid heron]

even if i don't get my loot back idc just they need to fix that cuz if they don't what's the point of playing in a lagged out server

[ocean fulcrum]

I’m only a chat mod, depends what it is but probably wont be able to help if it requires dragging to another channel.

[torpid heron]

i didn't lost crazy loot but i'll be happy to help other player from not dying from a dumb bug lmao

[willow berry]

Monday up

?

[torpid heron]

ye

[raven mist]

We cant fix the game unfortunatly

[fading spear]

bro is monday gonna go up

[viscid vine]

I don't think you died from a bug that's from the server, if it's a game bug you should report it to Facepunch

[fading spear]

holy shit

[raven mist]

You'll need to f7 a bug if its within the event houses

[serene swan]

can someone please drag

[torpid heron]

k k i'll do that then

[night hill]

mondays still down?

[torpid heron]

nah its up

[night hill]

me and my 2 buddies are spamming client connect and it aint working

[lyric basalt]

Working on US Mondays

[fading spear]

Cuz it’s not up

[night hill]

its up mow

[serene swan]

@balmy cypress can u drag g

[urban ivy]

Thank you

[torpid heron]

damn that's sucks just you should prevent people from going inside those house if the same happen to them they will prob ragequit

[night hill]

mondays is up now!!

[lyric basalt]

It’s up

[dense escarp]

275 q is devious work

[serene swan]

ive been in the vc for nearly 30 mins can you please drag asap

[raven mist]

Whatsup?

[serene swan]

can you just drag please

[raven mist]

Not able to join vc, what do you need help with

[wild glade]

uhh why can't I see the server? when i try to connect using IP it says "client update required" but there's no update i've restarted Rust 4 times and restarted Steam 3 times and it hasn't showed an update once
ps: I even restarted Steam thru task manager

[viscid vine]

It's not the servers fault, it's the game, report the bug to Facepunch.

[raven mist]

Restart steam

[wild glade]

through what?

[viscid vine]

Try to restart your PC

[oak walrus]

what will the population for US monday probably be by the time the servers fully up?

[raven mist]

?

[wild glade]

ok

[lean linden]

harrison, just verify your games files . . it'll force ur game to update

[serene swan]

made a ticket

[raven mist]

For a cheater?

[wild glade]

whats that?

[serene swan]

no

[raven mist]

What for?

[serene swan]

payment

[viscid vine]

!gamefiles @wild glade

[glass olive]

Hey, @wild glade

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[raven mist]

You'll need to wait for our payment staff to help you there

admins cant help you with that

[serene swan]

CAN i say the payment support ticket in here

[raven mist]

Yes but would not speed up the process

[serene swan]

its a problem on your guy's end

[raven mist]

You bought 2 VIPS, just be patient and we'll get back to you

[wild glade]

shit there is an update i verified it and now it updates

fucking hell I had to leave on wipeday for 2 hours cuz of this crap

[viscid vine]

Sometimes Steam is trolling us, enjoy your game.

[gleaming compass]

Teamate is gettin this error
can som1 gimme some clarif?

[viscid vine]

Verify the game files

[gleaming compass]

its not the game

can join other servers its just rustoria

[viscid vine]

Can you send another picture ?

more clear

[gleaming compass]

it will be exact same hes on stretch res

[viscid vine]

Open the console

and ss just the console part

[gleaming compass]

that will be even worse hes on stretch res

but ill ask

[serene swan]

can i pay for fast track

[gleaming compass]

he just logged off so i cant get it

[viscid vine]

i think his game it's not updated

[gleaming compass]

its only rustoria

he can join every other server

[midnight zephyr]

stuck on receiving data us mondays

[molten mirage]

my vip isnt working, ive restarted 5 times

[viscid vine]

Next time when he gets the error, tell him to check the console.

[viscid vine]

!vipissues @molten mirage

[glass olive]

Hey, @molten mirage

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[viscid vine]

Reconnect

[gleaming compass]

ok

[midnight zephyr]

dawg i just waited queue

such bullshit bro yall need a grace period

[molten mirage]

" a grace period" xd

[ocean fulcrum]

We used to have a grace period, but it caused more problems than it solved.

[midnight zephyr]

well i coulda been in 10 min ago but now im late and buying vip for some shit server i get cheated on every wipe

[wild nymph]

any admin

has time

[ocean fulcrum]

I'm not an admin but I might be able to help. What can we do?

[wild nymph]

i got banned for playing with cheater but we just raidet them

and went inside their base

after the cheater got banned

30 min later i got banned

[ocean fulcrum]

Ahh thats odd - I'd recommend you to make an appeal

!appeal @wild nymph

[glass olive]

Hey, @wild nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk warren]

I need to report someone trying to steal steam accounts

[lilac silo]

Hi any payment admins

[brisk warren]

Is there any admins who can assist me?

[boreal gazelle]

HEY! What is the turret limit on 10x

[stoic thistle]

!report

[glass olive]

Hey, @brisk warren

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic thistle]

!ticket

[glass olive]

Hey, @lilac silo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brisk warren]

The issue is in the discord server

[stoic thistle]

Have you clicked on any links etc? Most likely they’re trying to scam you.

[viscid vine]

Is somebody from this discord server ?

[viscid vine]

You can always report him to Discord with the evidence if he is not.

[rancid crag]

yo can i get some assistance

[brisk warren]

I got it sorted out with another admin, but thanks anyway.

[split spruce]

hey is someone active from the support

[rancid crag]

i been stuck loading in at recieving data after waiting in the que for the past 20 min same screen but tips are cycling

[viscid vine]

How can we help you ?

[viscid vine]

You need to reconnect.

[split spruce]

hey i linked my discord with the wrong steam account

[rancid crag]

dog imma be sent to the back of the que

dont fuck me get me back in pls

[molten mirage]

BUY VIP

[rancid crag]

fucking scam

[viscid vine]

If you want to skip que you need to buy VIP.

[rancid crag]

bro i waited in que

at server wipe

[viscid vine]

I understand what are you saying, but others are waiting too.

[molten mirage]

its less than $5

[rancid crag]

so it gets stuck and i get fucked when i waited at wipe and got in before

now you guys are scamming to make a few bucks

[viscid vine]

I think you can cancel that from Discord.

[rancid crag]

fuck out of here

bitch ass admin

[split spruce]

i cant its on ur website for the rewards

[viscid vine]

We know about the problem and we are not trying to scam anybody, unfortunately you are not the only one facing this problem.

[rancid crag]

useless fuck

eat a dick

[molten mirage]

ur broke

[raw mesa]

how can I get block evasion???/

[rancid crag]

nah its a scam

[viscid vine]

You mean Ban evasion ?

[rancid crag]

its the principle i waited in que at wipe and they being bitches trying to get a few bucks out of people

a few from me but also 400 otherts they force into that screen and tell taht too

[raw mesa]

yes, but I did not evade blocking and there are no grounds for a ban

[molten mirage]

its not their fault

[viscid vine]

!appeal

[glass olive]

Hey, @raw mesa

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split spruce]

@viscid vine hey can u speed it up somehow with unlinking my rustoria and discord cause i want to boost server

[viscid vine]

Unfortunately i can't help you with this.

[split spruce]

i made a request via the site

[viscid vine]

Great! All you need now is a little bit of patience, somebody will help you as soon as possible.

[steady basalt]

is there a ticket spot or is this the only support?

[viscid vine]

!ticket @steady basalt

[glass olive]

Hey, @steady basalt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steady basalt]

@viscid vine I appealed 2 and a hald years ago and is there anyway i can make a reapeall?

[viscid vine]

Did you appealed for a ban ?

[steady basalt]

yeah 2 and a hald years ago

can i like make a reapeall? or nah

[runic marlin]

What were you banned for @steady basalt

[viscid vine]

If the ban was permanent unfortunately i don't think there is a chance for you to get unbanned.

[split spruce]

[raw mesa]

Is it possible to leave a ticket number so that it can be checked faster?

[viscid vine]

Admins are checking the tickets by order, they will review your ticket too.

[near halo]

do you think the earth is flat?

[rose marsh]

please move this convo elsewhere, we like to keep #support free for support, thanks

[cunning cape]

i cant join on the server eu mondays when i join it says take a break what does that mean ?

[rose marsh]

!appeal create an appeal, looks like you may of copped a ban

[glass olive]

Hey, @cunning cape

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dapper crypt]

When I try to enter the server the message "Disconnected: Haking" appears, what is that? I'm not using a hack

[rose marsh]

!appeal create an appeal

[glass olive]

Hey, @dapper crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cunning cape]

the wipe just started can u please unban me it says take a break pls

i didnt do nothing wrong i just played the game and got my first gun then i get banned im not a hacker 😦

[rose marsh]

create an appeal, they can take 1-3 business days sometimes longer... be patient sorry

[cunning cape]

im just dissapointed why u get banned for nothing and then it says take a break what does that even mean thats not a ban reason but ok i guess i will not play on this server anymore GG

[solar hawk]

i also got a ban, said i was playing with a hacker, but there is no way I was unless the team leader added someone to the team temporarily. I appealed though

[rose marsh]

all you can do is make an appeal, sorry..

[rose marsh]

sorry you feel that way... only way to find out why you were banned is make an appeal and wait for an admin to reply... sorry

[dapper crypt]

I wasn't banned, I'm just being disconnected, there isn't that option on the site you bookmarked, it's just for bans

[rose marsh]

what is the message you are getting?

[dapper crypt]

Disconnect: Haking

[rose marsh]

you have been banned

[dapper crypt]

wtf

i dont use haking

[rose marsh]

do you have multiple steam accounts?

[dapper crypt]

Yes

[rose marsh]

make sure you are logged into the correct one that got banned on the website when creating an appeal

[dapper crypt]

But play rust only 1

[dapper crypt]

I will open a ticket to see this

[solar hawk]

so it says i was playing with a hacker. is it possible that could happen if my team leader added a hacker to the team but we didnt know he hacked?

[runic marlin]

Yes

[rose marsh]

if you were in team when someone on the team was banned, yes

[solar hawk]

aww thats brutal

[rose marsh]

when a cheater is in the team, the whole team cops a ban

[runic marlin]

I get you but it's not always to punish you it's also because your team benefitted from playing with one

[solar hawk]

yeah i understand that. I might know who it could have been but he was on our team for like 1 hour i think and then he left or maybe got banned? i never even saw him. oh well. i appealed

[runic marlin]

They are able to let you know who the cheater was if that's in your interest

[solar hawk]

Oh that would be nice to know

[rose marsh]

not sure this is true, admins do not normally talk about other peoples bans... anyways, take the convo elsewhere so we can keep the support channel for support 🙏

[runic marlin]

When I was an admin here this is something we'd do, if that's something that's changed over the years then anyone is free to correct me 😄

[random shell]

i was banned me for 7 days supposedly because I invited my neighbor to the team and he was using cheats and the 7 days have passed and I'm still banned

i can do something?

[misty scroll]

If you send me your SteamID I can tell you who the cheater was quickly

[misty scroll]

Send me your SteamID please

[random shell]

https://steamcommunity.com/profiles/76561199234531229/ this?

[misty scroll]

Yeah exactly that. You should stop trying to connect for ~20 minutes before trying again, then it should be fine

[random shell]

Thank you very much friend, you relieved me a lot

[solar hawk]

i dm'd you. or should i send it here?

[young jackal]

@misty scroll I was the one who played with the guy who you banned, but he was never in the team UI with Dav and the rest of my team. I was also unaware that he was cheating.

[long wren]

!appeal

[rose marsh]

create a ban appeal

[glass olive]

Hey, @young jackal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[torpid heart]

!report

[glass olive]

Hey, @torpid heart

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

!report please don't call out players, it actually makes life harder for us

[glass olive]

Hey, @analog quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

!ticket - and please don't name names in here. That can cause cheaters to toggle off which makes the Admins' job harder.

[glass olive]

Hey, @odd hare

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[odd hare]

/ticeket

[verbal pollen]

You'll want to put that in at the website, please

[young jackal]

Is there any way to expedite a ban appeal? The rest of my team was banned and they literally never had any contact with the guy who I got association banned for.

[drowsy cloud]

hi, i just got fly hacked and went to rejoin and it placed me the back of a 200 player queue

[vivid kettle]

Unsure if my question was answered previously but how long does it usually take for unlinking on rustoria.co?

[verbal pollen]

I'm sorry, but you'll need to be patient. There are many players who have experienced the same, and it is not fair to them to give only you an exception when they are/were in the same situation.

[verbal pollen]

That happens, unfortunately.

[young jackal]

@verbal pollen That's fair

[oblique pelican]

is there not a 5 minute re-connect on this server

[verbal pollen]

We can't give an exact time on this as it's all dependent on several factors. Our team is working through tickets in the order received, and tries their best to answer between 1-3 business days.

[verbal pollen]

No.

[narrow valley]

I need to contact support, i cant join Eu Monday, it kicks me out for some reason after playing Delta Force. I can join any other server without problems.

[verbal pollen]

Are you getting a message on the connect screen or in console?

[inland marsh]

!appeal

[glass olive]

Hey, @inland marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[narrow valley]

can i send u screenshots?

[verbal pollen]

sure

[graceful sentinel]

i need to talk to an admin

[drowsy cloud]

why hasnt Rustoria added the 5 minute time window that you are able to rejoin if disconnected like many other high pop servers have?

[vivid kettle]

Gotcha been 4 days so just over no worries Im not in no hurry brotha appreciate the response!

[verbal pollen]

One of our team explained it here --> #feedback-suggestions message

[drowsy cloud]

check out my reply to it

[dusk bolt]

hello ive connected my steam and discord but cant use the verified areas on ukn

[pseudo flicker]

EU LOW POP DISCONNECT

MID AIR WITH ROCKETS AND ALL NICE

[open grail]

We dont host UKN

[open grail]

our team is looking into this

[supple wyvern]

What going on with eu low pop?

[rose marsh]

seems to be up?

[formal radish]

!ticket

[glass olive]

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[patent moon]

I got banned for cheater association

[rose marsh]

!appeal

[glass olive]

Hey, @patent moon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[verbal pollen]

!ticket

[glass olive]

Hey, @fresh snow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

Please don't call them out on Discord. it can cause them to toggle off, which makes the Admins' jobs harder. Thank you!

[open grail]

Please do not ping admins make a ticket

[analog quiver]

like hello make a fucking ticket for you server lagging everyone in canada has 3000 ping yall not gonna fucking shit whole 8 man lagging

[hollow radish]

There is a map glitch preventing people from moving through an area, I've made a ticket but uh, we're stuck. are you able to help at all?

[open grail]

which server are you lagging on

[rose marsh]

if it's what I think it is... we are unable to interfere with game play, sorry

[hollow radish]

Road clipping over an elevator?

[rose marsh]

yep, nothing we can actually do about it... its a glitch in the map generation... sorry, find another way

[hollow radish]

.... wow

[inland locust]

mondday server go down?

[fading spear]

sever crashed

[foggy forum]

did mondays just crash

OH hell it did crash

[fading spear]

yey for the 9th wipe in a row

[foggy forum]

get ready to loot everybody you see downed

[fickle quail]

yeah us monday just kicked everyone out

[foggy forum]

i was next to some geared kids

[fading spear]

10 wipes and the sever still going down "we are working on the sever issue"

[foggy forum]

lets hope no rollbacks lol

[fickle quail]

@bitter torrent halp

[astral solstice]

welp there goes my plan

i was just loading in

[foggy forum]

i had like 1k stone on me and my only metal pickaxe

[dark radish]

if it crashed there will be a rollback to last server save

[loud mason]

welp remind me to never pay for vip on this server again

[brave lance]

aware of US Mondays - it is restarting

[foggy forum]

still not good

if it rolls back too far wipe is over for me

my base will still be there but not my farm

[inland locust]

whens it back up

[foggy forum]

servers up and i still cant connect

[inland locust]

wow it rolled back and i got killed by ginger man gg

[blissful cove]

yo can i show an admin a clip of a cheater?

[verbal pollen]

!ticket - If you have a ticket in already, please upload your video to YouTube or Streamable and then link it in your existing ticket.

[glass olive]

Hey, @blissful cove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wild karma]

!ticket

[glass olive]

Hey, @wild karma

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[delicate lava]

OMG！admin！i see a flash man on EU MONDAY

help！Ticket #2c3c4a

[rose marsh]

tickets are looked at in the order they come in, please be patient

[patent moon]

Appeal #364413

[long wren]

appeals take 1-3 bussines days

[pliant lava]

Ticket #140bce was told to come on here and talk to admin or somebody

[rose marsh]

what name?

[pliant lava]

Admin berch?

[rose marsh]

!steamid post your steam id here and @thorny dune will get to you when they are available!

[glass olive]

Hey, @pliant lava

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant lava]

76561198284284429

[patent moon]

"buisness" ts is not a job

[rose marsh]

if theres nothing else we can help you with, please take the conversation else where and keep the support channel free 🙏 thank you

[lilac silo]

how to report a cheater

[long wren]

!report

[glass olive]

Hey, @lilac silo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

!ticket - Please don't call them out here on Discord as it can cause them to toggle off which makes it harder for the Admins to catch them. Thanks!