support

[verbal pollen]

Sorry I can't help you more, but def appreciate your understanding!

Please send in a ticket on them so our admins can take a look at them. Don't call them out here since that might cause them to toggle off and make it harder to catch.

Sounds really frustrating. I'm sorry you're dealing with that. Best thing to do is to just get away from where they're playing on the map for now.

[thorny scroll]

Hey guys

How can my appeal get declined when I havent cheated? I can't appeal again, because it got declined. So now what am I supposed to do? Can i talk with the banning admin, or is there any help to get?

Im looking forward for an answer

[verbal pollen]

Once a ban appeal has been denied, that is, unfortunately, it.

[thorny scroll]

How is it posible, that I can get banned for hacking without cheating, like that is so on heard of

[verbal pollen]

I can't give you specifics of what the ban is for, since I can't see that level of things. But I do know the Admins are really thorough in checking things.

[thorny scroll]

Is it possible to talk with an admin in person? Because im very curious how I have been banned, and for what, cause it for sure ain't cheating

[verbal pollen]

The only person who could answer that would be the Admin who handled your ban.

[thorny scroll]

Could you inform me who that person is? Or how do I reach out to him/her. I dont want to let this slip, like it dosen't add up

[verbal pollen]

As noted before, I can't see that level of access, I'm afraid. The best I can recommend is to catch one of the Admins in channel and ask very politely if they would look at your ticket and let you know who the banning Admin is.

That is pretty much the last resort.

[thorny scroll]

Hey <@&274971100184576010> <@&874995535881326632> Can any of you guys help with this one?

[balmy cypress]

?steamid

[glass olive]

Hey, @thorny scroll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal pollen]

Please do not ping staff roles.

[thorny scroll]

76561199678806021

[analog quiver]

<@&274971100184576010> THERE IS A CHEATER SPINBOTTING SPEEDHACKING ON OUR BASE FOR 20MIN WE MADE MULTIPLE TICKET HELLOOOOO

[verbal pollen]

Again, please do not ping staff roles. The Admins work on tickets in the order received, so your patience is appreciated!

[balmy cypress]

Hey, I am afraid that on our side everything checks out and the ban will not be removed. You'll have to find a new server to play on as we cannot go into more detail or remove the ban

[thorny scroll]

So im getting banned for nothing, is what you are telling me? And that this could potentially happend to anyone?

And why me ? just why

[verbal pollen]

I'm afraid that's a final determination. As Luke said, we cannot go into detail or remove the ban.

[thorny scroll]

this is crazy

[outer drift]

yo admins

please help a12 two cheaters raiding under water

rustoria long

using rockets and shooting underwater

[bronze pine]

Wrote a little song in russian about latest Glitch/bug )

[west axle]

@balmy cypress can you check my appeal my teammate and my team have banned for finding a bug underwater 76561198379572309

[remote wind]

Are there any admins on US main at all? There are SO many cheaters...

[near halo]

No

[bronze pine]

<@&874995535881326632> Accidental water glitch just ruined our wipe on Rustoria Eu Long , please review appeal our base is decaying. XD

[analog quiver]

@balmy cypress CHEATER CAME BACK

[analog copper]

76561199766327858 cheater eu main

[analog quiver]

<@&274971100184576010> PLS SPINBOT RADAR FLYING CHEATER ON US RUSTORIA US MAIN CRUSTY DUMPSTERMAN

[celest sable]

@balmy cypress

[raven mist]

Taken care of

[deep flame]

can someone check tickets on eu long? or thats admins friend hacking?

[verbal pollen]

Admins work on tickets in the order received. Please be patient!

[analog copper]

76561199766327858 cheater eu main

[hearty sleet]

have you already made a ticket?

[limber jacinth]

!report

[glass olive]

Hey, @limber jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant narwhal]

how did i get banned on small

[deft frigate]

If you log into the server its going to pop up in the disconnect messege

[pliant narwhal]

can u check my ticket plz false ban

[deft frigate]

!appeal

[glass olive]

Hey, @pliant narwhal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deft frigate]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant narwhal]

okay thanks

[analog copper]

yes

[twilit obsidian]

when do u think i will be unbanned iv been waiting for a update for a couple of days now

[viscid vine]

You need to be patient till an admin will answer your appeal

an appeal can take 1 to 3 days, depends on situation.

[twilit obsidian]

its been more

its been around 7

[viscid vine]

Are you sure you submited the appeal ?

[twilit obsidian]

yeah

luke and mazry where helping me but i havent heard back in abt a week

[viscid vine]

What was the reason you got banned for ?

[twilit obsidian]

back bans

but i waiting the time they where from like more then 2 years ago

and only on two accs

[viscid vine]

Make sure your appeal was not already closed and rejected.

[twilit obsidian]

well its kinda complacted with that

[viscid vine]

I'm not sure if i understand what are you saying.

[twilit obsidian]

its confusing

so what happened was i made the appeal two years ago and they responded and closed it and told me to come here in for more qustion which i did like a week ago i talked to the admins they said u should be unbanned but they want to the banning admin to look into it and i havent heard back like i just wanna play

[viscid vine]

Well in this case you will need to wait till the admin who banned you will review the case and decide if you will get unbanned or not, you can maybe try to remind the admins with who you talked about your case by taging them on #general , but do not spam.

[twilit obsidian]

i mean i dont see why i cant be unbanned im in all the rules of i should be unbanned

[tall fable]

Any admin here?

Clear cheater case I'd like to report immediately

[verbal pollen]

!ticket

[glass olive]

Hey, @tall fable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

You cannot enter tickets on Discord, so please use the site or in-game /ticket

[reef kayak]

Hi, I filed a ticket on the site, how long before I should expect an update?

[ivory perch]

Hi depends on what ticket reports usually take up to few hours and appeals 1-3 days

[analog copper]

rustoria check my ticket

[reef kayak]

Ok, it was a ban appeal.. apperantly i somehow abused a bug that im not aware of.. so trying to figure out how to get that adrressed asap so my base doesnt decay 😦

[hearty fulcrum]

hey @fallow solstice how can we help you?

[ivory perch]

If you ask lily you may get help but as a chat mod i can not help sorry

[fallow solstice]

ii have a report

[hearty fulcrum]

hi, please explain the situation with detail as much as you can, and we will try to get back to you as soon as we can. we try our best to respond to appeals within 3 business days, but it is dependent on the banning admin's personal schedule.

[hearty fulcrum]

what kind of report is it? is it a cheater report?

if it is a cheater report, please make a report in-game using /ticket add (your message here) or on our website at https://rustoria.co/support

[west axle]

Yo can you help me with appeal please😢 my teammate and my team got banned by mistake by water glitch 76561198379572309

[fallow solstice]

pls move me to talk

ur all in call together only 1 min to explain pls

[jade notch]

Someone with a name called "Rustoria Slayerz_" saying to vote for a skin 😂

just a heads up, I know it's a scam

[hearty fulcrum]

we do not accept reports in discord. not to mention, there are countless other players who have made tickets before you who are waiting for their ticket to be answered. it is entirely unfair to skip them and give your ticket priority. we are trying to go through all the tickets in a thorough but timely manner in the order that they are received. please make a ticket and be patient. thank you.

[fallow solstice]

i just wanna talk pls

the ticket gets always insta closed

[hearty fulcrum]

hello, as i told the other player above, we try our best to respond to appeals within 3 business days, but it is dependent on the banning admin's personal schedule. please explain your situation as best as you can within the appeal, and the admin in charge of your ban will take a look when they are able to. thank you for waiting

[hearty fulcrum]

we do not "insta close" tickets. each ticket is thoroughly investigated before they are responded to and closed.

but if you are reporting in discord, there is no ticket to investigate.

[uncut stone]

https://tenor.com/view/side-eye-dog-suspicious-look-suspicious-doubt-dog-doubt-gif-23680990

[reef kayak]

Hi, I have no idea, i just got a random message saying bug abuse . i really have no idea what issue is

[hearty fulcrum]

hi, thank you for letting us know. we are aware of this scam, but unfortunately, we are unable to deal with them directly as these are steam accounts and we are not steam. please report them to steam, thank you.

[jade notch]

Already did, want me to forward the website address onto yourselves?

[hearty fulcrum]

okay, that is okay. the admin will investigate when they see the appeal to review your ban. but please try to be patient, thank you.

[hearty fulcrum]

no, it's okay. as i said, there is nothing that we (rustoria) can do since we are not steam.

but thank you for informing us

[cerulean parcel]

I need admins help asap

[fallow solstice]

help admins heeeellllllpppppppppppp

[fallow solstice]

we have clips pls

its no fun to pülay

[ivory perch]

Hi not an admin but I can try to help

[cerulean parcel]

sorted, thank you

[ivory perch]

Ok

[fallow solstice]

@lyric basalt jo bro u have time for a wquick chat?

[ivory perch]

Hi can you please stop tagging admins about your appeal unless you have some issues other than having to wait.

[fallow solstice]

@neat pumice can i talk to you plzzz

i need help

[verbal pollen]

You have been asked to stop tagging admins. Please do not continue. Appeals/tickets are handled in the order received.

[glass pilot]

how can i change a team or log out of a team

buecause i dont have the button of update form

[verbal pollen]

Hit tab, on your character go to the bottom left and click "leave team" under your equipment slots

[glass pilot]

were i have ti hit tab

i dont understand

[verbal pollen]

When you're in Rust, hit Tab to bring up your character pane/inventory. Under your equipment on the bottom left, you should see a button that says "leave team"

[glass pilot]

no i reffer in the base invaders log

[verbal pollen]

Oh! Sorry. You'll want to ask that in the Base Invaders Discord, then! 😄

[glass pilot]

ohhh sorry

i think thi is sorryy

[verbal pollen]

oops, wrong channel. lol

#support message

use that link.

[solid cedar]

can someone come ban the faking cheater opX on eu small

[verbal pollen]

!ticket

[glass olive]

Hey, @solid cedar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

That's the best way to get help! We can't take tickets in Discord, and you don't want to call them out here anyway since that could cause them to toggle off and make it harder for Admins to catch them.

[sharp jewel]

So im not sure if these players are on your server right now or not, but I was just allied with them on rustymoose us main and found out one was cheating, i just got all of them banned not sure if you share bans or not but they said they where hopping on your susu. The guy who is cheating is named susu and has all of his accounts the same name with gamebans his steam accounts are "his first account is this one "https://steamcommunity.com/profiles/76561199253320154" His second account is this one "https://steamcommunity.com/profiles/76561199790610412" His current account is this one "https://steamcommunity.com/profiles/76561199345593728"
His team mates are "https://steamcommunity.com/id/bmfootball28" and "https://steamcommunity.com/profiles/76561199083595220" I have a screen shot of one saying he is a cheater banned of like 20 servers, Im am 100% sure Susu is currently using recoil scripts using a logitech script on a logitech mouse, not sure if he is using esp or anything tho.

[tepid lion]

Hi folks, anyone knows how can i send a ticket? think we found a hacker

[ivory perch]

!ticket

[glass olive]

Hey, @tepid lion

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[amber canyon]

yooo i am stuck on labs
can somebody help me?

[pliant swallow]

u need to suicide and go back Admins cant help u with that

[amber canyon]

[tough lake]

why nobody reply to my ticket, 3 days already

Appeal #44eee4

[lost hound]

how do i get out of train tunnels on main going into outpost

?

[smoky cape]

look on the map for an exit

[lost hound]

the turrain is broken

[smoky cape]

oh

!ticket

[glass olive]

Hey, @smoky cape

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

make a ticket but for now if you can't leave, you will just have to f1 kill

[raw pewter]

@lilac nova

[frosty laurel]

any admins?

check him

[rose marsh]

!report don't call out cheaters, it is actually counter productive...

[glass olive]

Hey, @frosty laurel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frosty laurel]

stfu and check him

this is why theres so many cheaters

because support fatasses are like this

[deep epoch]

hello
Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.
can i make ticket ?

this is my first ticket

[frosty laurel]

worst admins on the planet

[rose marsh]

I'm sorry you feel this way, if you have any constructive suggestions or feedback please head over to #feedback-suggestions and leave them there... otherwise, if theres nothing else I can help you with, please don't spam the support channel, thank you

[frosty laurel]

whats so hard why dont you just check him?

it would make rustoria 10x better

if you started checking more

[rose marsh]

because you are not the only person that needs help... that is why we have a ticket system and the tickets are handled in the order they come in

[deep epoch]

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.
can i make ticket ?
this is my first ticket

[cinder shadow]

?

[verbal pollen]

Please send Luke a DM and let him know you've gotten the message to contact him.

[cinder shadow]

Okay

[rose marsh]

You are making tickets too fast... give it 15mins before you create another

[deep epoch]

it is first

[raven mist]

Your attachment is too big

Your clip most likely

Just add the name of the one you suspect to be cheating and we will take a look

[deep epoch]

I did this in game ticket , and you said, "We don't see anything suspicious," but I have enough videos where it's clearly visible that they are using wall hacks.

[verbal pollen]

The best thing you can do there is to put the videos on youtube or streamable and then send the links instead of the files. You should be able to add them to your already open ticket.

[deep epoch]

Okay thanks

[dawn bear]

how do you submit a ticket

[cedar sentinel]

we need help

plz now

there is guy he kicking us from game

every time we see them

[cedar sentinel]

plz man answer us

plzzz man wtf

there is cheating kicking us from server

he taking our loot i cant do shit

idk why i pay vip for this shit

plz man answer

[cedar sentinel]

yoo

[verbal pollen]

!ticket

[glass olive]

Hey, @dawn bear

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

Kicking you from game?

[cedar sentinel]

yess

he kicked 4 of my teamate

and he come looted us

he didnt kill us

i have cllip 4pov

[verbal pollen]

Ok. Please make a ticket, but you'll need to put the clip on Youtube or streamable or something like that then include the link to the video in your ticket.

[cedar sentinel]

bro its 5m clip

[verbal pollen]

Admins are the only ones able to assist with that. I'm just a chat mod and can only help you in Discord.

Ok, you can still upload it to Youtube or streamable. It won't fit in the ticket, and will give you an error if you try to add it to a ticket.

[cedar sentinel]

bro its 5m how i can uplod that

[verbal pollen]

with your computer?

[cedar sentinel]

yah in main

and i have my teammate clip

i can come in discord and bring my teammate even we was streaming in twtich

i can show u all bro they was offlining team base and we counter them we killed them so we want to bring rocket he kicked 2 in roof

and when my 2 teammate coming in roof he kicked them also

he got all loot

[whole saffron]

my game just crashed on us medium, how to fix that ?

[cedar sentinel]

even he didnt kill us

[verbal pollen]

no, I meant you can upload with your computer. As I said before, I'm not an admin. You'll need to put in a ticket so that they can help you, and it's best if you can put the videos out on youtube or streamable then send in the links.

If your teamie was streaming, they should be able to clip the vod and link that too.

[cedar sentinel]

i will

[verbal pollen]

thanks! We definitely want to get it checked out, but Admins need to do that for you.

I can't.

[verbal pollen]

Not sure how we can help you with that? When mine crashes I normally reboot and reload.

[whole saffron]

we both got crashed with teammate on our base, at same time

[verbal pollen]

Ah, are you with Luffy?

[whole saffron]

US MEDIUM

game just closed for 0 reason

[verbal pollen]

I've had that happen too--Rust crashing to desktop. There are several things that can cause it, unfortunately.

Memory is a big culprit, especially if you're in an area with lots of entities in it.

[south harbor]

Alguem pt-br para me ajudar

sofri racismo de um argentino

BR-LONG

[runic vault]

how do i report a player

[rancid timber]

can someone help with this constant spamming on eu long

<@&274980199668645888>

still going on

for the past 5 minutes

[broken mason]

O pessoal não modera em espanhol e português, somente em inglês. Então se ele falou besteira em inglês você pode reportar ele sem problema nenhum

Voice chat também não é moderado

[broken mason]

!report

[glass olive]

Hey, @south harbor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[broken mason]

Qualquer coisa você pode abrir um ticket também in-game quanto no site se tiver dúvidas sobre essas situações

Ou até mesmo perguntar aqui no chat

[stable flame]

why can't they check my ticket for 3 days

[broken mason]

!report

[glass olive]

Hey, @rancid timber

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gray hatch]

!appeal

[glass olive]

Hey, @gray hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky hearth]

Its been a 2 day Still not

Respond

To my ticket

Its non sense

[stable flame]

please check my ticket, my friends have been waiting for me for 3 days already

[rancid timber]

!report

[glass olive]

Hey, @rancid timber

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[short ether]

I've been playing on this server for nearly two weeks, but yesterday after I got disconnected from the game, I was prompted with an accusation of hacking. I haven't used any cheats. What should I do? My account has purchased many skins and DLCs.

[slate fog]

rustoria x5 taking longer then usual?\

[shadow condor]

where can i show cheating proof?

[smoky cape]

!report

[glass olive]

Hey, @shadow condor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shadow condor]

Created a Ticket!

[modest blade]

!ticket

[glass olive]

Hey, @shadow condor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant swallow]

If u cant join but ur not banned maybe try to make a ticket online to reach a admin

!ticket

[glass olive]

Hey, @pliant swallow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[short ether]

Thank you, what should I do next?

[pliant swallow]

And if ur banned make a Appeal sorry but i dont rly understand whats the exact problem xD

!appeal

[glass olive]

Hey, @pliant swallow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[short ether]

I have already submitted my situation. Could it be processed as soon as possible? Really, thank you very much. The week has just begun, and I need to speed up the development of my own project, which is building a house.

[pliant swallow]

The admins will work on the tickets/appeal in the order they come in

[pliant swallow]

1-3 business days so it might take a while since it's the weekend now

[short ether]

ok

[upbeat haven]

@pliant swallow

[viscid vine]

Please do not call out cheaters on discord on ingame

!report @upbeat haven

[glass olive]

Hey, @upbeat haven

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[red frost]

me when 4 days and no response: 😜

https://discord.gift/BMHmv4FWEM5WVGnHUHCYFKMx

[long wren]

send again

[broken mason]

[boreal elbow]

Hello, i cant join rustoria eu main for some reason, it happens only on rustoria servers. It says "Disconnected: World File Mismatch: procedular_4250_5ZaBdNGVT0GOkx160L93Ww" anyone knows whats the problem?

[blazing shuttle]

HELP THERE IS A AIMBOT CHEATER

[cursive elbow]

!ticket

[glass olive]

Hey, @blazing shuttle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

can you delete the map file? and please download the map file again. File Path : Program Files (x86)\Steam\steamapps\common\Rust\maps

[sacred bone]

When does Rustoria EU main come up again?

[round sage]

when i start eating shit again

[thorny dune]

EU Main is currently booting, almost finished

[round sage]

¨bro

wtf

[flat fractal]

Good day sir, Actually I was banned on Rustoria US main , reason hacking , but it's definitely mistake, because I never use any prohibited soft . I ask U to give me permit fot play on this server.

[long wren]

!appeal

[glass olive]

Hey, @flat fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat fractal]

I cannot file an appeal because the ban is not specified on the site

[round sage]

There better be a fucking roll back in EU main

[long wren]

!steamid i think you need to wait for the admin here

[glass olive]

Hey, @flat fractal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flat fractal]

76561198822885522

[naive pike]

!report KuRwa

[glass olive]

Hey, @naive pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @wet lance

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder stag]

When does US Medium wipe?

[rose marsh]

!wipe

[glass olive]

Hey, @elder stag

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[stoic thistle]

!report

[glass olive]

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic thistle]

Just submitted a ticket on a hacker who killed my teammate as soon as i got off. Review it when you can, thanks team!

[glass olive]

Hey, @fierce lake

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky hearth]

Where can I file a complaint because my case, which involves a refund, is still not being handled? It has been almost two days, and I haven’t received any response. This is outrageous, and I want to file a complaint.

<@&274971100184576010>

[jagged escarp]

Hi there, we have a only a couple of admins who do payment support. Be assured they will get to your ticket as soon as possible. I will pass this on to them. Thank you for your patience.

[flat fractal]

admin, can you help me?

[quaint patrol]

Ask your question or state what you need help with, quicker response and help

[flat fractal]

above in the chat, I asked to consider the problem of my ban, they did not answer me

[ocean fulcrum]

You would like to appeal a ban, correct?

[flat fractal]

yes, but I can't do it because the ban is not specified on the site

[quaint patrol]

It says you aren’t banned when you visit the website?

[flat fractal]

no, I was banned only on the US main server

[ocean fulcrum]

But what is your problem? Are you not able to appeal the ban for some reason?

[flat fractal]

when creating an appeal, I cannot specify the server, since there is no ban on the site in the profile

I was banned for no reason

[ocean fulcrum]

Can you send me a screenshot?

[frosty laurel]

any admin?

[rose marsh]

whats up

[queen blade]

hey, ive been reportin people since day 1 on this server for cheatin. this wipe i have built a base on spawn beach and added some kids to my team so i diddnt kill them. i just ot banned for playin with cheater. my in ame name is homicide helicopters llc

this uy ak59 was on my team for about 4 minutes and then i ot banned for it.

[stable flame]

check my ticket please, my friends have been waiting for me for 3 days, even though I was banned for no reason

[cinder shadow]

Luke never answered his dms

[west axle]

<@&274971100184576010> can admins check my appeal my teammate and my team got false banned by water glitch 76561198379572309

[desert beacon]

any game admins check my tocket

[verbal pollen]

Admins are working on appeals in the order received, so we appreciate your patience while they are helping everyone.

[shy remnant]

!report

[glass olive]

Hey, @analog quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

We don’t take reports over discord, submit a ticket and wait for the answer to it

Stop calling them out please

Make a ticket

[analog quiver]

can i use his number cant type his name its in russian

[shy remnant]

Yes

It’s highly recommended to use their Steam ID instead of their name as it’s easier to find them

[analog quiver]

bro aimbotting RN we killed him with numbers ban the guy

[haughty vapor]

someone help me? i have vip and i have queue in rustoria medium, i make a ticket in payment support

[shy remnant]

Make a ticket

[analog quiver]

i did

[shy remnant]

#payment-support please

[analog quiver]

/ticket add

[glass olive]

Hey, @analog quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[analog quiver]

i did make a ticket in game

[verbal pollen]

We appreciate your patience while everyone gets helped, then!

[stable flame]

help plsssss

[river mica]

when do we exactly get the boost rewards

[vivid kettle]

I need some assistance, sent in a ticket on rustoria.co however the tickets aren't appearing, and I cant find them so wanted to see if maybe they don't show up or if im braindead.

[desert beacon]

im lwk abou to crash out

[warm gyro]

yo lowkey skipp to my ticket because there is hard evidence of him cheating and he is rage cheating stealing hours of work <@&274971100184576010>

[muted kiln]

/report

[glass olive]

Hey, @muted kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

It should be fairly soon after you Boost. More info on Boosting for Rewards is here! --> #boost-4-rewards message

[verbal pollen]

Unfortunately, I can't see people's tickets, so I can't check for you. I'd suggest making sure your accounts are linked up and then check back in to the website or see if the bot pings you for a ticket on Discord, which are generally the things that happen when a ticket is made. If you still don't see anything after you connect everything up, might go ahead and make a ticket anyway--better safe than sorry!

[vivid kettle]

Had old discord deleted due to being hacked, which ticket?

Am I able to make one on the discord for this issue? As online its being difficult.

[verbal pollen]

We can't take tickets on Discord. You'll need to submit it in-game or via the site.

[unreal void]

How can i report a cheater in your server

[verbal pollen]

!ticket

[glass olive]

Hey, @unreal void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unreal void]

k

[verbal pollen]

If you have video clips, please toss 'em up on youtube, streamable, or clip them from your Twitch stream and send us the links in the ticket vs trying to upload them to the server!

[verbal pollen]

Thank you!

[unreal void]

Do i dm you?

WIth the yt clips

[split cloud]

please any supporter, my friend had ban 14 month ago for ( hacking) , but he never use any cheats, he could play all time till today, some times that ban active and he get ban again, every time reason just hacking, and that hacking he got 14 month ago - every time. Please help with this problem, Because he try new account, and in moment get the ban again, when he try enter the server, and reason also hacking 14 month ago, on today create account

[verbal pollen]

No. Please put links to the videos into the ticket. If you need to, you should be able to add to the ticket after you've created it once you're logged into the site.

Admins are the only ones who can check cheater reports. I'm only a chat mod. 🙂

[verbal pollen]

!appeal

[unreal void]

Aah, ok

[glass olive]

Hey, @split cloud

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal void]

!ticket

[glass olive]

Hey, @unreal void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[formal radish]

!ticket

[glass olive]

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vivid kettle]

I found the ticket, had to go through as if I was gonna make a new support ticket, and it showed me the current ticket was pending so I just gotta wait its just an unlink request so nothing too important.

[narrow radish]

/ticket

[glass olive]

Hey, @narrow radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vivid kettle]

Any staff member head mod up able to talk to me in dms right quick?

[long wren]

Hello why do you need head staff?

[vivid kettle]

Im former staff(only chat mod), and wanted to ask if they have a way of seeing that via my steam ID as my discord isnt linked to my steam anymore and I was told whenever I got more free time and was able to do the chat mod position again it was open to me. Basically wanted to know if it was logged somehow or not.

[vivid kettle]

And I don't believe chat mods would have that sort of knowledge which is why I was requesting someone who would possibly have that information on hand or able to get it easier.

[lyric basalt]

Feel free to message me

[unreal fern]

plugins on eu medium are broken, cannot use !pop, /ticket and the auto translate function is not working either

[lyric basalt]

Will forward

[steady hawk]

hello, i have the vip for eu medium and is not working

[lyric basalt]

Please make a #payment-support ticket

[molten quartz]

Made a million tickets about a blatant cheater on US Small and no amins looking into

What u guys short staffed?

[toxic shard]

If you create 1 or 10 tickets, it's irrelevant, it's 1 person reporting 1 player

you might just end up blacklisted for spamming tickets

[molten quartz]

lol

[spring sundial]

!ticket

[glass olive]

Hey, @spring sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

10 people reporting 1 players = 10 report, 1 player reporting 10x the same player = 1 report

[molten quartz]

get better admins that actually look at tickets in good time

i report today and admin check ticket in 2 days when players are no longer online

[toxic shard]

tickets are not checked days after

[idle falcon]

Hello! Not sure if this has been reported yet but a lot of people are getting lag on US Low Pop

[toxic shard]

Will report to the dev but I don't see widespread lag

[idle falcon]

Appreciate it

[toxic shard]

best way in this kind of case is to do a #network-support-old

[west axle]

Got false banned due water bug on eu long can you check my situation please 76561198379572309

[toxic shard]

Your teamate which got banned need to appeal first

[west axle]

he did

but there is no response

[mellow peak]

Got false banned the reason says Rustoria US Small but I have never visited it I play on Rustoria Eu low pop check pls 76561198311088994

[long wren]

!appeal please create a appeal

[glass olive]

Hey, @mellow peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow peak]

i created

[long wren]

thank you please wait patiently 🙂

[amber wharf]

I log on to the server, it crashes, writes that it is hacked, and so every time I ask for help 76561199242806670

[long wren]

!appeal

[glass olive]

Hey, @amber wharf

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dire locust]

!tickeet

!ticket

[glass olive]

Hey, @dire locust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heady mist]

please unban the game without cheats I do not understand why the ban came 76561198122411037

[modest spoke]

<@&274971100184576010> Got false banned due water bug on eu long can you check my situation please 76561198122351242

[raven mist]

Fixed

[dire locust]

spin botting

[amber wharf]

please check the complaint

[modest spoke]

@raven mist I was knocked out but my teammates are not here yet

[raven mist]

Done

[dire locust]

my friend please check my ticket on everything hes cheating

[heady mist]

@raven mistplease unban the game without cheats I do not understand why the ban came 76561198122411037

[west axle]

im mate of @modest spoke but im still not unbanned as his teamate

[amber oasis]

hey! can u check pls my Appeal #c1bf68 ??

i got banned on 5x but i never play on it

pls

[modest spoke]

@raven mist

[tepid lion]

Hi, yesterday i tried to send a ticket and this appears

[raven mist]

Give it 15 mins

and should be good

[amber wharf]

got banned for hacking, check the ticket plz, i want to play

[long wren]

Nope only banning admin can reply

[shadow scaffold]

@raven mist did appeal yesterday and still aint got no response

[raven mist]

Appeals take 1-3 business days

[shadow scaffold]

got it

[west axle]

ok ty very much!

[long wren]

@amber oasis too

[amber oasis]

17 days ago ban for x10 server (unbanned in 3 hours)
Now for x5 server.

but I only play on EU MAIN.

how is it possible

[tepid lion]

Can anyone help me?

[viscid vine]

If you didn't created a ticket yet, you need to wait a little bit and try again ( refresh the page ), you can maybe swap the browsers too, maybe like this it will work.

[amber oasis]

i donated every month and cant play EU MAIN all day
i create apreal and wait.

when moders/admins can check it?

[long wren]

Hello appeals take 1-3 bussines days

[hollow tide]

76561199387805230 ban this guy

for the love of god

[tepid lion]

I have been trying to report this person since yesterday. From edge, firefox and chrome 😦

[amber oasis]

Ok, if we had really reason!
but i think that lag bag ban

because I've never played on x10 and a ban is impossible there and this has already happened with the x5 server, but I was unbanned in 3 hours

[lyric basalt]

Are you trying to upload a video in your ticket ?

[tepid lion]

right

[heady mist]

I have 2 days off, please check my appeal, I want to play, but I was banned by mistake Appeal #d0348b

[lyric basalt]

Thats why. You will need to upload your video on youtube or Streamable and paste a link

[long wren]

when did you make appeal?

[amber oasis]

same sht

[long wren]

Sorry, but it's not a business day today, so it's hard to get an reply

[amber oasis]

nice

[heady mist]

I submitted it 20 minutes ago, but I want it to be sorted out faster, otherwise I have only 2 days off

[amber oasis]

i wait 5 hours..

[tepid lion]

It worked, thanks, hope it can be reviewed soon, it's sad to play against people like that

[steel coral]

hello, how can I make a ticket for a cheating clan playing on alternative accounts, after they have been banned today?

[long wren]

!ticket please make an ticket with proof

[glass olive]

Hey, @steel coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar meadow]

anyone know how to fix having my mouse icon appearing in the centre of my screen whilst in fullscreen?

[white oracle]

дорогі адміни схуялі в мене блять 5к пінга????? на вашій расторії еу мейн блять коли в мене скоросний інет

[long wren]

yes you need restart game

[pulsar meadow]

is there anyway to do that on a server with q

[white oracle]

дорогі адміни схуялі в мене блять 5к пінга????? на вашій расторії еу мейн блять коли в мене скоросний інет

[long wren]

Is your mouse wireless?

[dusky crypt]

how do i get donator role ?

[long wren]

!donate

[glass olive]

Hey, @dusky crypt

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[amber oasis]

it's Saturday

I understand that it will be unbanned on Monday?
explain the business days in which the application is considered

I want to play

[long wren]

you need to buy a vip ye

[amber oasis]

i buy vip and cant play

[formal elk]

Hello, I wanted to address you about the issue that you can not leave a group and enter another on the server Rustoria.co 5x No Bps?

[amber oasis]

How to speed up the consideration of Appeal #c1bf68?

[long wren]

vip has no other benefits than queue

[amber oasis]

ye i know

I just can't stand it anymore, I want to play

Sorry for the spam
but the ban is random and I'm worried about waiting all weekend

[clear tendon]

Hi guys,

Im here to inform you there is a person who impersonates “one of the administrators” of Rustori below I am sending the messages he sent to me

The best part of this message is: if u need I can give u vip on our servers, just tell me xD

Be safe, don't accept him to ur friend

[long wren]

Sorry, but there is no other way than to wait. 😢

[long wren]

yes Its a scammer

[vivid badger]

How can I get a reason for a mute?

[long wren]

!appeal

[glass olive]

Hey, @vivid badger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid badger]

not interested in an appeal. would just like a paper trail for myself. should I still use your link for this?

[long wren]

@pulsar meadow If you are a wireless mouse, please unlink the data cable and link it again

[pulsar meadow]

no

its okay i think ill just need to restart but thetre is a q so ill jhust play with it for now

[long wren]

😢

[hybrid idol]

If I was ban for hacking over 3 years ago is there a chance to be unban or is it permanent no matter the time?

[long wren]

did you get reply ? fot appeal?

[hybrid idol]

No it’s Been 4 days and I just seen it typically takes 3 on the high so I thought maybe hacker bans were permanent with no chance of appeal

[long wren]

you can create a appeal?

[hybrid idol]

I did create an appeal yes

[long wren]

nice appeals take 1-3 bussines days thank you

[runic moss]

hi anyone know why my twitchdrops are not working theyre not in my inventory but i´ve collectet them

[regal furnace]

<@&274971100184576010>

the man you said is not a cheat was banned 2 days ago.

[austere citrus]

I got false banned

[long wren]

Hello do you need help

[long wren]

!appeal If you think the ban is unfair, please make an appeal

[glass olive]

Hey, @austere citrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[runic moss]

can anyone help me ??

[regal furnace]

even though we showed you the evidence, you didn't ban them.

[austere citrus]

its not unfair its just my vpn but even when it turned it off it still says ban evasion even after i appeled

and they approved it because it waws the vpn

[long wren]

sorry i dont know this issue

[runic moss]

okay

[soft stone]

hey how do i cancle vip

[long wren]

!cancel

[glass olive]

Hey, @soft stone

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[soft stone]

thank you

[ionic agate]

Go to https://twitch.facepunch.com/connect#account -> Login then press "Check for missing drops".

[austere citrus]

yo please apell it i am NOT trying to wait another week just to get rid of my false ban for the 4th time

[ionic agate]

!steamid

[runic moss]

okay thanks

[glass olive]

Hey, @austere citrus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[austere citrus]

76561199670739420

i can play any server after i turn off my vpn if it needs me too

but rustoria just bans me stragith up

[ionic agate]

You should be able to connect now in 5-10 minutes.

[austere citrus]

alright thank you so much

really am 🙏

[austere citrus]

uh...

i waited until now just to be safe

it doesnt work
i cant send a screenshot but it still disconnects me for ban evasion]

[ionic agate]

Should be fixed now. Try again in a few minutes

[austere citrus]

should i restart my pc?

[ionic agate]

No, that's not needed.

[austere citrus]

or steam

[ionic agate]

Just try to connect again in 5-10 minutes and it should work.

[austere citrus]

alright thank you again

[verbal pollen]

!network

[glass olive]

Hey, @white oracle

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[mellow peak]

We found a space under water where there is air and we can build there. do they give a ban for this?

[thin plover]

do not go in there or build there

[mellow peak]

my teammate was banned for hacking, could this be because we built a base underwater?

[thin plover]

your teammate need to appeal indeed

[mellow peak]

Will they get banned for this? This is not using bugs, this is just such a map, It's not the players' fault that the map is generated this way

[trim glacier]

Need help admin

[verbal pollen]

Anabolic just said to not go in there or build there, so I'd lean towards "that would be an extremely bad idea, since it's an exploit of the terrain that could get me in unwanted trouble."

[verbal pollen]

What did you need help with?

[trim glacier]

i need to talk to somone real quick

if its possible

i mean an admin ^^

[verbal pollen]

Definitely not me, so you'll need to wait until one is available. It's not a business day so that could be a while.

[trim glacier]

mhm can i write to you private?

[verbal pollen]

My abilities are limited, but I'm happy to try to help if I can.

[vivid badger]

How long does it typically take to be given the reason for a mute?

"No Reason" is wild

[verbal pollen]

You'd also need to talk to an Admin, and as noted, it's not a business day.

[vivid badger]

Why would such details not be given?

I see people say horifically racist things in chat and only get 12-24 hrs. I would like to know the reason.

[mellow peak]

is there any rule about this?

[vivid badger]

in every online mulitplayer hosted with admin ever

[north crest]

Its exploits

[mellow peak]

but it's not a bug it's a map mistake

[vivid badger]

F1rsy, you surely can't be building in bugged areas of maps in any multiplayer game. Why are you arguing this lol

[north crest]

same thing

[verbal pollen]

That's an argument to semantics. The Admin said Don't. You choose to do the thing the Admin said Don't, you accept the consequences may not be to your liking.

[mellow peak]

Why then doesn’t the administration fix this? any random player can go there

[verbal pollen]

You haven't ever coded anything before, have you?

[thick nexus]

How do i grow 4 extra inches?

[verbal pollen]

Duct tape, toasters, and your sneakers.

[thick nexus]

Idk how duct tape can make me grow my thing 4 inches

[vivid badger]

No random players build in these places. only people seeking exploits. Capisce?

[verbal pollen]

Failed to specify ruleset; random variable used.

[vivid badger]

Saltyflyrodder — Today at 3:50 PM
Why would such details not be given?
[3:50 PM]
I see people say horrifically racist things in chat and only get 12-24 hrs. I would like to know the reason.

[ivory perch]

Hi there are specific filters and we as chat moderators have set policy on how to act

[vivid badger]

So you can mute people for 3 days for " No Reason?"

[thick nexus]

Now I specify it , i want to grow my thing 4 inches is this understandable?

[ivory perch]

I'm not realy allowed to tell how do we act but 3 days mutes are issued in extreme situations

[vivid badger]

How am I to avoid "extreme situations" going forward if I'm not being told what they are?

[pallid girder]

check pm

[north crest]

specify that in your appeal so the admins can help

[vivid badger]

already did. was hoping to expedite the process here since its something you would have to update on your end

[north crest]

I dont work here 🙂

[vivid badger]

you should. you are providing excellent customer service.

[delicate frost]

I need help with connecting to the server, its only with rustoria and It some sort of eac timeout/hacking? Im not sure

[glass olive]

Hey, @delicate frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid badger]

I need an admin to update my mute reason

amazing I get a 3 day mute for "no reason" and I'm watching someone in main chat as we speak talking about graping someone's mother that they have imprisoned in their basement.

[hexed nimbus]

then make a report on it

[ashen crane]

i have waited 4 days for a reply to my appeal

@balmy cypress please help

[vivid badger]

its not an appeal though. I just simply want the reason updated since one wasn't given.

[green sinew]

Can you help me? <@&274971100184576010> #164c9c

[hexed nimbus]

you said something extreme and therefor the muted you you know best what you say in chat cant help you with that.

[warm gyro]

Can yall see when my ticket is next?

[ocean fulcrum]

Tickets are responded to in order that they are received.

[vivid badger]

Not helpful at all Mike. Haven't a clue what I said, hence the question.

[warm gyro]

I can't even play the server cause there is a guy rage cheating

[ocean fulcrum]

Simply be patient, they will be banned soon enough.

[hexed nimbus]

excessive speech in general ( homophobic, sexual, racism, toxic ) and all those in a extreme form and with context or towards a group or person would get you this. gl just wait for the appeal @vivid badger

[green sinew]

Can you help me? <@&274971100184576010> #164c9c

[hexed nimbus]

#support message

[cobalt hollow]

Rustoria x10 turned off? EU

[long saffron]

10x downnn

[thorny dune]

Aware of EU 10x, being looked into

[hardy galleon]

hmmm

[lilac venture]

OMG RUSTORIA 10X

IM GOING TO KILL MYSELF IF ITS NOT BACK UP

OMGOMGOMGOMGOMGOMGOMGOMGOMGOMG

I CANT TAKE IT POKEASEEEEEPLEASEEEEEEE

[hardy galleon]

omg trustic

omg omg

[lilac venture]

AFAFDW34R34R34R4RWRW

[cobalt hollow]

Good to know Trustic about your role in x10 🙂

[smoky hearth]

One of the admin said will update me later today said that at 3pm nearly is tomorrow Hello <@&274971100184576010>

[lilac venture]

fun with what killing myself?

[smoky hearth]

Its about a refund

[lilac venture]

whys a moderator suggesting i should commit

[hardy galleon]

sus la konusma cok

[long saffron]

this is disgusting behaviour

rustoria really needs to look at this

[smoky hearth]

Where can I write a complaint letter? This is truly outrageous; they don’t even consider people’s situations.

<@&274971100184576010>

[hardy galleon]

u are so right

[pliant swallow]

Make a ticket

!ticket

[glass olive]

Hey, @pliant swallow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hardy galleon]

@pliant swallow come here

[smoky hearth]

I made already

[hardy galleon]

wait for the answer

[smoky hearth]

I got the answer he will update me later of the day

[versed summit]

I was banned for cheats, although I did not use any outsider programs

[smoky hearth]

Said That 3 pm

[verbal pollen]

!appeal

[glass olive]

Hey, @versed summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky hearth]

Its nearly tomorrow

[hardy galleon]

will be answered after 1 month

[slim swift]

haha

[hardy galleon]

i mean never

[verbal pollen]

If you're not here for support, please take it to #general

[smoky hearth]

Funny

I will Make a tweet on x

[cobalt hollow]

Hello hellcat 😄

[smoky hearth]

So the guys can see admins are not helping here

[thorny dune]

What exactly are you awaiting a response on? Do you mean your payment support ticket?

[verbal pollen]

Please note that in all responses we note 1-3 business days. Weekends are not business days.

[smoky hearth]

Refund

[thorny dune]

These are dealt with by only 1 individual in order to safeguard your information, they have 1000's of players to deal with and live in 1 time zone. Please be patient and they will update you as soon as possible.

[cobalt hollow]

Berch, do you got maybe some information about x10 restart?

[smoky hearth]

How can i be patient when i bought a vip i cant even have the vip a bug some of course i wanna get a refund

[verbal pollen]

Current info on 10x here: #support message

[smoky hearth]

Im already waiting more the 3 days

[cobalt hollow]

Yea i know, but only status : "Aware of" just askin 🙂

[thorny dune]

I cant comment on the bug, but either way, they will take a look into your ticket and provide a response as soon as possible

[thorny dune]

Pushing for an update on this for you now

[smoky hearth]

Im opened the ticket thursday of course im starting being on patient

[cobalt hollow]

Thanks you. 🙂 Its all about time hah

[smoky hearth]

Its nearly like you guys are scamming my money is in the vip What i cant use

Of course i wanna get refunded

[thorny dune]

It's now rebooting. takes a while with the amount of entities but it's booting now

[cobalt hollow]

Thank you so much. Have a good day/midnight !

[verbal pollen]

I misspoke--1-3 days is appeals. Payment concerns is, as Berch noted, one person for the sake of keeping your info safe. Please be patient while they work their way through the tickets waiting for assistance.

[thorny dune]

That's complete false, you are simply waiting for an update on your request, which is completely different. They will check your report and provide an update in the ticket you've created.

[smoky hearth]

I dont think so

Who is the 1 bought this VIP
and cant use me or you?

Do you think is fair?

[lilac venture]

mane thus sum bs

[verbal pollen]

Again, if you're not here for support for yourself, please take it to #general

[smoky hearth]

Would you be patient in my sit?

[thorny dune]

Yes

[smoky hearth]

When you lost like 8 euro for Nothing

Your

[cobalt hollow]

@thorny dune (sorry for pinging u) Do you got maybe some information about rusthelp.com - do the hoppel looking for a translator guy of some languages?

[thorny dune]

You haven't "lost" anything, you will either have the VIP fixed or the refund provided as you requested if that isn't the case

[lilac venture]

berch please fix the server

[thorny dune]

I honestly couldn't comment on that topic, you'd be best DMing him and he'll respond when he's not busy and if it's needed

[lilac venture]

stop typing to these peeps

[cobalt hollow]

Okey, thanks!

[lilac venture]

lljr240

[smoky hearth]

I dont wanna get fixed now i just wanna get my money back

[thorny dune]

If you are referring to the EU 10x, it's booting at the moment

[lilac venture]

how much money u spend bud

okay great!

berch

[thorny dune]

Yes?

[lilac venture]

how i become an admin

[viral storm]

how long until the eu 10x is up again`?

[lilac venture]

how long is a piece of string bud

[thorny dune]

You can apply to work your way up by taking a look in this channel https://discord.com/channels/274965952116817920/1237702254983643268

[thorny dune]

It's just about to finish booting

[lilac venture]

can i sacrifice someone to make it quicker

[verbal pollen]

Sure*, but do it in #general

*not guaranteed to work

[near halo]

its on

[lilac venture]

its not on john

stop lying

[cobalt hollow]

x10 its on.

[lilac venture]

OH MY GOD

I LOST EVERYTHING

[versed summit]

how long will the administration check my ticket?

[verbal pollen]

What kind of ticket is it?

[versed summit]

ru-0616

[verbal pollen]

I can't see the tickets. I just asked the type. If it's an appeal for a ban, they can take 1-3 business days before an Admin can help.

[versed summit]

the translator just doesn't understand how to translate yes, this is a ticket for a ban

[thin plover]

you made a payment support ticket

which is for payment

not ban

[thin plover]

!appeal

[glass olive]

Hey, @versed summit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wind marlin]

yo, are there any admins on? im bugged on 10x

[rigid edge]

can someone come on US long and get this guy out of mili tunnels? i believe it is just a burlap kid not letting it respawn iv waited an hour and a half any admins? hes hiding

[thin plover]

we do not interfere with gameplay

you better find him and kill him

[rigid edge]

he is literally just not letting the mf respawn

[thin plover]

we do not interfere with gameplay

he's playing the game as intended

just fine

[rigid edge]

ah yes he is fosho playing in a corner for 2 hours. Maybe hes a pro hide and seek player trying out the game

[hushed belfry]

There is a cheater on US Main Vanilla

[plush current]

!ticket

[glass olive]

Hey, @plush current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[green sinew]

Can you help me? <@&274971100184576010> #164c9c

[tough lake]

Hello, wtf?

4 days...

[ocean fulcrum]

Usually appeals take 1-3 *business days, but they can take longer on occasion. You got a bit unlucky with the weekend being right now after those 3 business days, and there probably just is a lot of appeals for them to look at. Please be patient, and we apologize for the extended waiting time!

[tough lake]

appeals take 1-3 *business days, but they can take 1 years

🤡

[shy remnant]

Saturday and Sunday aren't business days

Fyi

[ocean fulcrum]

Again, they can take longer than 3 business days at times, but that is just the nature of having to respond to lots of appeals.

[warm gyro]

If I get on and the cheater is not banned we are going to have problems

[shy remnant]

• your appeal was answered on the day you submitted it. In your specific case you have to wait as said in the message

[glass olive]

Hey, @warm gyro

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough lake]

Stupid npc answer, that not a answer

[shy remnant]

It is still an sanswer, from a real human

The fact that you do not appreciate the answer does not make it a non correct answer

Have a wonderful day mate

[tough lake]

No, the guy you reply are stupid. That not a correct answer

[shy remnant]

Note: The standard response time for an appeal is 1-3 business days, but can be more or less based on the situation.

[lyric cipher]

ty

[shell owl]

EU Low pop is lagging hard. Edit: not anymore

[astral reef]

cheater on US small

[glass olive]

Hey, @astral reef

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[astral reef]

/ticket cheater on US small gooner demon god

[glass olive]

Hey, @astral reef

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[static condor]

@lilac nova

i need unbanned

[lilac nova]

Could you please join #368790610783764480

[undone edge]

/ticket hard cheater EU long EU

[glass olive]

Hey, @undone edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lilac nova]

You will need to do it in-game

[astral reef]

I did can an admin please check him

[undone edge]

how to report cheater

[deft frigate]

!report

[glass olive]

Hey, @undone edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mighty lava]

would love if someone took a look at the ingame report i made on eu main

thx in advance

[vague blaze]

game is saying i am hacking

[modest birch]

me ban

[vague blaze]

<@&274971100184576010> it says im hacking when loading into us main

[jolly glacier]

I am still waiting for my false ban to lift

literally feel like they are just banning people with no evidence at this point

[vague blaze]

does yours look like mine?

[jolly glacier]

yea

[vague blaze]

just says "hacking" as well

[jolly glacier]

like my KD is only 4, says im banned on main, never even played main

[vague blaze]

Where is the support staff 👀

[jolly glacier]

https://tenor.com/view/where-you-at-gif-21177622

[covert sonnet]

Are you allowed to have 1 gameban that’s over 90 days old?

[toxic shard]

180 days (for the first then it increase) if it didn't hapened on rustoria ortherwise it's considered as a hacking ban which are permanent

[covert sonnet]

What if he was gamebanned on rustopia 92 days ago?

[toxic shard]

see you in 90 days if it's your first one and didn't happend while playing on rustoria

[covert sonnet]

It’s not me I’m just asking so I don’t get associated ban

Good to know tho

[jolly glacier]

Wish I could play

[long wren]

!appeal

[glass olive]

Hey, @vague blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jolly glacier]

How do yall even assess if someone is hacking lol?? Do you run any test, search files, or just see a clip of someone getting dumpstered and assume they are cheating

Like I've just been trying to play, submitted a ticket two days ago for a false ban, literally have the most normal ass stats

no VACs, 6.3k hours

[vague blaze]

also confused

have 5.3k hours and dont do shit with basic ass stats as well lol

[toxic shard]

clips are not enougth but we do not have access to files, we do not have any visibility on what happend on your computer

[toxic shard]

!appeal if you wish to appeal a ban

[glass olive]

Hey, @jolly glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague blaze]

how long do appeals take? will i make it back to play tonight and put upkeep in my base?

[toxic shard]

sometimes some internet provider still handle internet connections like we were in the 80' and random people get banned

that's something we can look into if you appeal

[jolly glacier]

If clips are not enough, then I don't understand the justification of my ban. I already appealed and there isn't any movement. Feel like im in prison for a crime I didn't commit. I better get some free VIP for this lmao.

[toxic shard]

read my statement above

[sinful blaze]

I got banned for hacking when I never hacked even played this server how do I get unbanned?

[vague blaze]

me too @sinful blaze i got over 4000 hours on the server like wtf

[sinful blaze]

I just got rust and started playing and got banned for hacking but I didn’t think much of it so I played other servers and tried playing this one again and I’m banned 😦

[jolly glacier]

yeah prob the same situation, just make a ticket and hope that you get unbanned

[sinful blaze]

Ight thanks

[jolly glacier]

!appeal

[glass olive]

Hey, @jolly glacier

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worthy cairn]

@toxic shard

[snow kayak]

gotta hope i got banned for hacking when ive never cheated before 4 months ago and never got unbanned

now i cant play toria ever again 😭

[worthy cairn]

Brooo

Im bugged in oil rig and i cant move

[vague blaze]

!appeal

!appeal

[glass olive]

Hey, @vague blaze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kindred fossil]

!appeal

[glass olive]

Hey, @snow kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vague blaze]

please!!! my appeal has not been viewed yet

[normal echo]

Admin I just got banned 4 playing with a cheater but he was just a neighbor so me and my friend daktan addded him 2 team pls unban us we did nothing wrong we never even roamed with him and he never gave us any loot pls unban us

[polar pivot]

!appeal

[glass olive]

Hey, @normal echo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith steeple]

There some fucker cheating on rustoria us long. Please ban him admins

[polar pivot]

!ticket

[glass olive]

Hey, @zenith steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shut wren]

Please open my ban appeal me and my teammate were banned because our neighbor was cheating

[long wren]

appeals take 1-3 bussines days so please be patient

[shut wren]

Okay, thank you for replying🫡

[blissful ridge]

!ticket

[glass olive]

Hey, @blissful ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming compass]

10x crashed 10 mins after restart

<@&274971100184576010>

@fossil igloo

@here

[fossil igloo]

checking

[gleaming compass]

any update??

[stone ore]

It's up. I'm logging in

[near halo]

could someone help i appealed 6 days ago for my ban on the rustoria website, do i get a response on the website or how does it work because i havent gotten anything

[thorny dune]

You will get a response on the website on the same page where you submitted the appeal

[grizzled bolt]

How can i play if i have low hours

[inland flint]

Hello! There is such a problem, I am trying to connect to the server, and the disconnect hacking error appears. How can I fix this?

[hexed nimbus]

!appeal

[glass olive]

Hey, @inland flint

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy fiber]

hello modders

I got banned for playing with a cheater, although there are no cheaters in our team and there cannot be

[hexed nimbus]

!appeal

[glass olive]

Hey, @balmy fiber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[open grail]

There are no restrictions for new players joining

[hexed nimbus]

he is asking in regards to baseinvaders no clue why he is asking here aswell as its 2 different things i allready explained it there in his ticket

[open grail]

Ahh gotcha

[modest birch]

<@&274971100184576010> help me ru-0620

please

unban

[raven mist]

Thats a payment ticket, please make an appeal on bans.rustoria.co

[obsidian spruce]

Where do i report a player for cheating??

[open grail]

!ticket

[glass olive]

Hey, @obsidian spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[open grail]

!report

[glass olive]

Hey, @errant mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

@errant mason 핵 신고인가요?

[snow kayak]

i know i did but it got denied and i cant make another so i cant play ever again 😭

[cold spire]

just got banned for association with a group i have never played with before, they added me to team and i built near them only been on for a few hours and have no connection at all, really annoyed that this happened wondering if someone coukld take a look at it thanks.

[verbal pollen]

!appeal - If you've already filed an appeal, you will need to be patient.

[glass olive]

Hey, @cold spire

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cold spire]

ok thanks, is there a way to link discord after submitting appeal so i can get notified? i placed one on the website

[unkempt junco]

!ticket

[glass olive]

Hey, @unkempt junco

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

You'll want to make sure your Discord is linked to your Rustoria account --> just visit this link and follow the steps: https://rustoria.co/link

[cold spire]

ok thanks mate

will sit and wait

[verbal pollen]

Thanks for understanding! Today's not a business day, so probably will be good to check back in later.

[covert escarp]

can i please get my appeal looked at when you have a chance ?

[verbal pollen]

As noted above, today's not a business day. I can't say for sure when the Admins will answer you since I don't know the admin's schedule, but we try our best to answer appeals within 3 business days. If the admin has time before then, they might answer sooner. We appreciate your patience!

[sturdy idol]

There is a cheat on the server, where can I report it?

[lyric basalt]

!report

[glass olive]

Hey, @sturdy idol

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tiny dragon]

hey, anyway to reappeal a ban since my friend forgot to answer to last appeal in time and can't make new one. it's been like 3months since the last appeal

[formal radish]

anyone know why rust + would be saying "failed to get server information" ?

[viscid vine]

Try to disconnect it from Rust and reconnect it, if this don't work try to reinstall Rust+

[vague blaze]

right you guys are a gaming server that people primarily play on non business days? figure it tf out. wrongfully banning players with over 5000 hours on the server. get your shit together

[raven mist]

Its still a business after all, gaming server or not

You are good to join again

Next time being a little nice to ppl who are helping you wont hurt

[vague blaze]

your the man @raven mist

[vague blaze]

any reason as to why i couldn’t play?

[raven mist]

Your ISP likes to change your IP

Will most likely not be the last time it happends

[lilac belfry]

i getting banned for what?

[lilac belfry]

76561199168834506

@raven mist

[long wren]

!appeal maek an appeal please

[glass olive]

Hey, @lilac belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lilac belfry]

can its be faster then 1-3 day?

!TICKET

[glass olive]

Hey, @lilac belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

It depends on situation.

[lilac belfry]

i create i hope admins check asap

[viscid vine]

In most cases admins are checking appeals in business days, you may got an answer tomorrow.

[lilac belfry]

ok thanks

[glass pilot]

anyones knows how can i play base invaders if i have low hours

@lyric basalt

[lyric basalt]

!ticket

[glass olive]

Hey, @umbral phoenix

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[snow gorge]

@karmic stirrup jag antar att ni inte ville fortsätta eller?

[vocal apex]

!ticket

[glass olive]

Hey, @vocal apex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wind marlin]

yo any mods on here?

[quiet gazelle]

Yes how can i help you?

[wind marlin]

can i pm you? so i dont spam here

its about mod training

[timber rose]

Sorry i can not help you But you can tag a head moderator.

[wind marlin]

tried to contact them but all non responsive

[umbral phoenix]

this EU 5x just get shut down????

[civic pewter]

They will contact you in due time

[umbral phoenix]

whats going on

me and all my friends just got disconnected and cant go back

[wind marlin]

all im trying to do is contact whoever is in charge of mod training so he dosnt think im ignoring him but w/e

[lavish crater]

SALKCIN cheater ban pls aimbot noclip!!! eu medium

[topaz basin]

i have 335 ping in Eu low pop and it says if i have any performence problem i should contact admin Asap

[modest blade]

Creata a ticket to get in touch with an admin

[modest blade]

!ticket

[glass olive]

Hey, @topaz basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fathom estuary]

X5 No BP down

[craggy lily]

thank got it wasnt only for me

x5 no bp down

[modest blade]

Will forward it to our team

[fathom estuary]

👍

[craggy lily]

@modest blade can you tell us when it will come back on?

[modest blade]

I just forward it its up to our admin team

[craggy lily]

okok

[modest blade]

Server is booting up

You should able to join in a few minutes.

[fathom estuary]

Thank You 🙂

[modest blade]

You welcome 🙂

[topaz basin]

/ticket

[glass olive]

Hey, @topaz basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pallid tusk]

us long ???

[steel ravine]

<@&274971100184576010> US Long is down

[lyric basalt]

Devs are aware and working on it

[honest finch]

good boy

[fathom estuary]

X5 No BP still down

[steel ravine]

Thank you for your attention! ❤️

[silk pier]

can i have my role for 1.5k hrs in us long & donator?

[viscid vine]

You need to verify yourself first.

[silk pier]

how do

[viscid vine]

!verify

[glass olive]

Hey, @viscid vine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[viscid vine]

@silk pier

[fathom estuary]

@viscid vine No BPs 5x still down, sorry for spam

[silk pier]

think ive done it can you check

[viscid vine]

You got the Donator role.

[silk pier]

i remember there being a role for having >1.5k hrs on a server is this still the case

[viscid vine]

It's booting back up, have patience.

[viscid vine]

I think you talk about the Dedicated player role.

[silk pier]

how does one obtain this

[hearty fulcrum]

This role is for players with 2k or more hours on only one of our servers. It looks like you are almost there on US Long, but not quite yet. When you reach 2k hours, you can tag one of the active admins here in the support channel, and we'll come check for you.

[silk pier]

got it thanks

[grave hornet]

admins on rustoria main us ?

[chilly sundial]

how to apeal?

[wise plaza]

any admins on willing to come spectate a questionable player?

[chilly sundial]

yo can some admins please apeal me

[wise plaza]

or we paying VIP for a free for all ??

[civic pewter]

!appeal

[glass olive]

Hey, @wise plaza

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid vine]

!report @wise plaza

[glass olive]

Hey, @wise plaza

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty fulcrum]

@grave hornet We have active admins on all servers. What can we help you with?
@wise plaza No need to come ask these things in Discord. If you make a ticket, we will come investigate regardless of whether or not you have VIP.

[wise plaza]

then come spectate this before they toggle off

[craggy lily]

yall 5x back up

W admins

[hearty fulcrum]

If you have made a ticket, we will investigate as soon as we can. We go through tickets in the order they are received so that it is fair for everyone. Please try to be patient, and if you are worried that a suspicious player might "toggle off," then I recommend not calling them out - in Discord or anywhere else.

[lilac venture]

omg the 10x

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

[latent fox]

10x crash <@&274971100184576010>

[minor tangle]

Fix ur fucking servers

[echo venture]

10x EU rebooting

[minor tangle]

I swear bro there better not be a roll back

[vapid pulsar]

ITLL ROLE BACK 20MINS

[lilac venture]

im going to d1 crashout winter arc

[vapid pulsar]

STILL DOWN

[near halo]

dont you know what rebooting mean?

[echo venture]

it takes time to boot up @vapid pulsar

[lilac venture]

genius

[vapid pulsar]

thats what ur mom said

[lilac venture]

are you wealthy

[slender aurora]

nice one

[lilac venture]

that sucked you should maybe commit

[vapid pulsar]

i didnt want to she has kids with special needs

[near halo]

ahah fun one

[lilac venture]

yeah im stage 5 dyslexia

[near halo]

you look workless and wifeless

[vapid pulsar]

i am thanks

[near halo]

you also look like you are not a very good rust player

[vapid pulsar]

how do you know that are you hacking ???????

[lilac venture]

https://tenor.com/view/dancing-cat-dance-cat-cat-meme-chinese-cat-gif-12629347036627000898

[near halo]

e talon over a bridge

[lilac venture]

https://tenor.com/view/pog-fish-fish-mouth-open-gif-17487624

[vapid pulsar]

makes no sense go back to watchin tellytubbies

[lilac venture]

https://media.discordapp.net/attachments/751887709265723447/814951717032296498/image0.gif

[near halo]

close to being fun

but you are just unemployed

still living at your parent's house

[lilac venture]

hes a full time rust player

repekt the grind

[gloomy sparrow]

This is a support channel. If you don’t require support please move to #general

[vapid pulsar]

does unemployed mean i have a massive dik where ur from ?

[near halo]

no

and you know you do not have that

[vapid pulsar]

sorry