support

[inner arch]

me too

i got wrongfully banned

[lyric ice]

same

[simple scaffold]

how long do admins take to respond and ban someone

and will they give us our loot back once hes banned?

[lyric ice]

no to loot

[inner arch]

idk i never been banned and i doubt it

or do i gotta email garry newman

[near halo]

Great. Thank you for your reply. it is a great answare to the topic, and I understand the situation way better now. Thank you once again for your support, and I wish you guys a great day, thank you.

[neat pumice]

Ticket response times vary by volume of tickets and availability of admins - the only answer to this is "as soon as possible"

We never re-appropriate loot or interfere with anything on the server itself when a cheater is banned

What is your steam ID please

[neat pumice]

What is your steam ID please

[inner arch]

how do i check that

[formal radish]

when do leaderboards reset

[fossil abyss]

Is there another way to report someone, or is f7 the only way

[verbal pollen]

!report

[glass olive]

Hey, @fossil abyss

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fossil abyss]

ty

[formal radish]

i went on the rustoria website and im trying to see the leaderboards but its not showing anyone yet, does anybody know when they start showing people?

[glass olive]

Hey, @inner arch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tepid lantern]

WHY is there such a long queue for long eu, expand the servers!!!!!!!

[neat pumice]

You are getting this error because you are creating too many tickets in a short space of time - you're getting hit by the spam filter. Please bear in mind that the ticket system is not automated, spamming tickets is a) pointless, since they're all dealt with at the same time by an admin and b) Can result in you being blocked from submitting tickets. 1 ticket is enough when you're reporting someone 🙂

[tepid lantern]

@raven mist!

[turbid forge]

abccbaabccbaabccbaabccbaabccbaabccbaabccbaabccbaabccbaabccba

[pulsar trout]

!slots

[glass olive]

Hey, @tepid lantern

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[tepid lantern]

Rustoria ude acquired the second name lagtoria, but for that our servers work automatically, and 1 person moves in the queue every 30 minutes

[sand lintel]

Can i submit a second appeal for a ban?

it has been 4 years since my last appeal.

[ivory perch]

you can try

!appeal

[glass olive]

Hey, @ivory perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand lintel]

it wont let me on the website though.

i already submit an appeal way way back

[ivory perch]

oh ok you can try to contact admin but im unsure if it will help 2b honest

[sand lintel]

ah alright, how could i contact an admin?

discord dm?

[north bison]

OI

discord adm?

preciso fazer ticket

[normal orbit]

!ticket

[glass olive]

Hey, @north bison

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[normal orbit]

Com este link você pode fazer tickets por diferentes motivos

[north bison]

queria mostrar um video de um player

consigo mostrar pra algun adm?

[normal orbit]

video do cheater?

[north bison]

sim

acabei de gravar player aq invisivel

[normal orbit]

Esta é a maneira mais rápida de enviar vídeos para cheater https://rustoria.co/support/report

[smoky frost]

Any admin pls dm me

who works bans

[devout silo]

Does anyone know what it means to enter the server and display Come to discord.gg/rustoria?

[normal orbit]

There should of been an admins name after the message , can you check which one.

[devout silo]

marzy

[normal orbit]

@lyric basalt , come to discord message from @devout silo 👆

He'll respond when he has a moment.

[devout silo]

Excuse me, what should I do? I can't access the server now.

[pulsar zenith]

ty very much!!

[devout silo]

@normal orbit ty very much！

[normal orbit]

[devout silo]

I can't play games.

Too bad.

[north bison]

obg

nao to conseguindo

[unkempt crow]

<@&274980199668645888> the server is lagging

[north bison]

You're making tickets really fast. We'll create your ticket after this quick countdown.

ta aparecendo essa msg

[quick sorrel]

admin's please check Ticket #03686f

[unkempt crow]

<@&274980199668645888> tickets wont work server down

[ivory perch]

HI pls don't tag chat moderates they are not the ones responsible for server performance instead tag admin

[plush current]

tickets are done in order of how they come in

[unkempt crow]

already lying

[ivory perch]

?

[long saffron]

when r ya putting wood barricades in the pvp kits/

we had them before when it was normal walls come on lads

donate page says the kit has them but they dont

[raven mist]

Will foward internally

10x ?

[long saffron]

ya, thx

[unkempt crow]

<@&274980199668645888> respond to server crashed

[ivory pike]

my friend was banned for hacking? hes chinese so i think it was probably a vpn 76561198439238620 is his account he was unbanned for hacking before on this server

[plush current]

!appeal

[glass olive]

Hey, @ivory pike

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory pike]

he was unbanned with no ticket before hand was just curious as of why he got banned again

[plush current]

so he’s unbanned right now?

[ivory pike]

no this happened before

and he got unbanned

[raven mist]

Should be unbanned again

[ivory pike]

alright i messaged him he will try again

[ivory pike]

why is this happening he is asking

[raven mist]

VPN

[ivory pike]

alright so i was correct thanks

[formal radish]

i went on the rustoria website and im trying to see the leaderboards but its not showing anyone yet, does anybody know when they start showing people?

[frigid stream]

!ticket

[glass olive]

Hey, @frigid stream

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

Its a bit broken atm, devs are aware tho

[formal radish]

ight

[hybrid void]

@raven mist

how i report a guy and he doesent get banned i have a clip off him sliding sideways and tripling me and you guys say you dont see anything sus

its crazy dude

[raven mist]

That means we didnt see anything like that happen whenever we looked into them

you can report them again if you still suspect them to be cheating

[hybrid void]

soo he can cheat ass long as you dont see it

thats retarded

[raven mist]

Not saying that, but we cannot take actions ofcourse when we dont see them cheating

Make a new report and add as much info as you have in there 🙂

And we'll take another look

[hybrid void]

i cant add clip in ticked on rust xd

[plush current]

!ticket

[glass olive]

Hey, @plush current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

You can add clips, upload to streamable or youtube and add the link to it

[sacred briar]

!ticket

[glass olive]

Hey, @sacred briar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deft storm]

Yoooo Shenzyyy

How are you bro

What's up with https://rustoria.co/leaderboards. It seems to be down D:

Shows no results

[raven mist]

^

😄

[deft storm]

Oh, alright :D Thank you

[plush current]

!ticket

[glass olive]

Hey, @sacred briar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[twilit obsidian]

can i talk to a admin for a unbann please my ticket i was told to come here my steam id is 76561199447244318

[lyric basalt]

Told to come here by who ?

[twilit obsidian]

Hello, please come to discord.gg/rustoria and ask for help in the support channel, an admin can help you out better there as we require to ask you a few questions.

ticket said that

i was banned for having a banned acc under the amount of time befor i was allowed

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[twilit obsidian]

joined

[lyric basalt]

one sec

[drifting oriole]

How do i check what prio i brought?

for some reason i dont have it for eu long but pretty sure i got it for that

[novel elk]

10x eu

10X EU DOWN!!!!!!!!!!

[long saffron]

10x eu crash i lost 400 c4?

[novel elk]

admins fix !!!!!!!!!!!!!!!!!

❗ ❗ 🔟 🇽 ⬇️ ⏬ ❗ ❗

10x down!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ! !!! ! !!!!! !!!!#!#3#e fasdasd sad dzgdfy4etgr

[raven mist]

Forwarded

[hollow lake]

i have been without rust for 5 minutes i cant take this anymore

[novel elk]

@raven mist fix the server!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i cant take this anymore

admins stop downloading phild corn on the server

[drifting oriole]

yo i have prio for eu long but its not applied for some reason

anything i can do

[raven mist]

#payment-support please

[bronze gust]

УВАЖАЕМАЯ АДМИНИСТРАЦИЯ ПОСМОТРИТЕ МОЙ ТИКЕТ!!!!!!!!!!
ЗА ЧТО Я ТРАЧУ СВОИ ДЕНЬГИ

[vale musk]

fix 10x eu pls

[verbal pollen]

Currently booting back up

[raven mist]

10x eu is booting up

[hexed nimbus]

Tickets get looked at constantly but in order the come in so be patient

[bronze gust]

My VIP status disappears every day, I write to support every day, do you think this is normal? This is not the first time, I’m tired of spending, I come in to play and not stand in line, but at the same time buying VIP!

[hexed nimbus]

Payment support tickets only have like 2 people that got access to them so only those can deal with them and the do this as fast as possible mate. It’s all due to the info it contains that not all admins can see them

[bronze gust]

Every time I get more and more frustrated with your project, there are constant lags, now there are problems with VIP statuses, there are a lot of cheaters, what’s next?

[verbal pollen]

That definitely sounds frustrating, and I'm sorry you're having that experience. As @hexed nimbus noted, the #payment-support tickets are limited to keep your info safe. We appreciate your patience while they work to help everyone out.

[bronze gust]

It’s a shame, this is probably my and my team’s last wipe on your project

[opaque shard]

Stats down for EU low pop?

[verbal pollen]

If you mean the Leaderboards, the team is aware.

[opaque shard]

Ok thanks

[spare widget]

@raven mist rocks

[proper marsh]

@balmy cypress Hello it say come discord

76561199053275424 my steam id

[verbal pollen]

It should have given you an Admin name along with the message?

[proper marsh]

Yes LUKE

thats why I @ him

[verbal pollen]

Ah ok, I clearly need more coffee. 😄

[proper marsh]

am i ban?

why it will say come discorde

[verbal pollen]

Luke would be the one to assist you, since his name is listed.

[proper marsh]

k

[blazing crown]

why oisnt the leaderboard working on the websiter

[verbal pollen]

The team is aware and looking into it. Sorry for the inconvenience!

[blazing crown]

oh thank u

[bronze gust]

а мне много ждать да? это до 8 утра? верно?

меня рейдят а я в очереди когда купил вип статус, обожаю этот сервер!

[green adder]

can someone look at my ban appeal it said i cheated think it was vpn

[quiet gazelle]

All appeals will be checked by admins. The standard response time is 1-3 business days.

[smoky frost]

@raven mist dms pls

[near halo]

yo there's a guy impersonating chat mods in US main

[rose briar]

!appeal

[glass olive]

Hey, @flat bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat bluff]

https://tenor.com/view/now-we-wait-leonardo-da-vinci-aidan-turner-leonardo-we-have-to-wait-gif-21592524

this is serious my team needs teas guys

[halcyon shoal]

Just wanted to tell y’all thanks for your help, you guys handled my ticket extremely fast and it was very helpful appreciate it

[near halo]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @ornate kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bronze gust]

Спасибо !!! Пока я гружусь в очередь когда покупал вип статус меня зарейдили , спасибо администрация !!!!

[flat bluff]

how many hours for dedicated role?

[thorny dune]

2,000 on a single server

[flat bluff]

nice thanks 🙂 now that i got your attention can you check my #appeal big hemp farmer needs your help! - love despawnrust

[thorny dune]

I've made the admin related to your ban aware your appeal has been made and they will take a look as soon as possible

[silent radish]

how do i check if my appeal is denied or not

[mighty hazel]

hi, guys. Have you ever come across a hacker who makes your game crash. Five of us played at home while crash returned to the desktop. And re-enter the game in 5s after the crash again many times. When I got back to normal, my house was attacked.

The home is someone else's. There was only one person who attacked us.

[verbal pollen]

You will get an answer to your ticket from the Admin who reviews your appeal.

[silent radish]

how long do they take ive appealed two days ago

[verbal pollen]

I can appreciate it's frustrating to wait, but appeals can take 1-3 business days. Please be patient.

[silent radish]

i know sorry its just my case is very weird

[verbal pollen]

Can you please make a ticket if you think there was a strange issue that happened with that player who attacked you? Give the Admins as much info as you can!

[rain bobcat]

Any admins on sea long atm

[hot trout]

yo can you guys deal with the cheating problem on rustoria eu long please? Constant influx last wipe and now this wipe, all fake hour accounts first seen 5 days ago

not even attempting to hide it

[mighty hazel]

I sent a ticket yesterday to the administrator, who suspected a problem with our network.

[verbal pollen]

!ticket

[glass olive]

Hey, @hot trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

Please do not call suspected cheaters out. When you call someone out, sometimes they toggle off and it makes it harder for the admins to catch them in the act, so its best to just report them and keep quiet. Also avoid the area they are mostly playing in.

[mighty hazel]

We are the game directly crashed, returned to the desktop. Not a connection timeout

[verbal pollen]

Can you reply to that ticket further, and let them know the new information?

!network

[glass olive]

Hey, @verbal pollen

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[mighty hazel]

The tickets are closed. I don't have to punish anyone. I just don't want this to happen again. Otherwise we won't be able to play the game.

The main reason was that it was all such a coincidence. We had been online for more than ten hours, and suddenly five of us were disconnected at the same time, and the game crashed again after we reconnected.

[floral sinew]

!ticket

[glass olive]

Hey, @floral sinew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cursive reef]

how do you report a cheater

[floral sinew]

How quick are the responses on appeals normally? As well as how do I know if my appeal has been reviewed? This is a first for me. Haha

[last edge]

!report

[glass olive]

Hey, @cursive reef

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal pollen]

The standard response time is 1-3 business days, but can be more or less based on the situation.

You should get a notification that the ticket has been updated, or you can check in on the site at Rustoria.co

[flat bluff]

my team is suffering with out me farming teas and cloth 😔

[floral sinew]

Yikes. Well, rip our base in that case. How often do people get banned without reason normally? Just curious, never experienced this during my 7k hours. 😅

[tribal lance]

do business days count as sat/sun as well?

[floral sinew]

Normally I'd say business days are monday-friday. Guessing it's the same here.

[tribal lance]

yea but a rust server idk what their business days are

[floral sinew]

True, but the people doing administrative stuff even on a Rust server needs their off-time I reckon.

[verbal pollen]

No. It's Mon/Fri

[floral sinew]

Still a pity nontheless, since I was looking forward to be playing this weekend. Ahwell. Hoping some admin will look into it as soon as possible.

[thorny dune]

Looks like an admin picked up your appeal so may be worth checking, business days are Mon - Fri, but doesn't mean there isn't a chance it will be dealt with over the weekend

[flat bluff]

https://tenor.com/view/but-i’m-not-original-gif-4077672862622552877

[floral sinew]

@thorny dune Cheers!

[teal jay]

where can i report a cheater?

[little field]

!report

[glass olive]

Hey, @teal jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[teal jay]

ty

[little field]

No problem!

[leaden bronze]

!report

[glass olive]

Hey, @leaden bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dense anvil]

please check ticket

toria eu long cheater

[lime crest]

When does the christmas shiii start?

??

[eternal cloud]

next week

i think it was 16.

[lime crest]

No way

[brazen dome]

yo is sitting in a 1x1 with a hammer slamming glass cos you got gapped bannable cos its annoying as fk

[sly carbon]

long????????????????

wtf

[brazen dome]

eu mondays

[normal badger]

US long just ate shit

[stoic thistle]

What support do you need with this?

[modest girder]

toria us long crashed

[honest finch]

no really?

[brazen dome]

I mean if its not bannable and he can sit there afk doing what he wants fine idc just wondering

[deep gulch]

24 hour rollback incoming

[modest girder]

go fuck yourself

[stoic thistle]

If you think this is a bannable offense please create a ticket

!ticket

[glass olive]

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen plank]

yo us long is down please look into it

[honest finch]

no really?

[brazen dome]

lol nah I dont think it is that deep just an angry russian boy

[stoic thistle]

This is not a spam channel, I suggest you don’t spam in here unless it’s something you actually need help with. Otherwise switch to the #general channel

[sly carbon]

long long long long long long long

checking long checking long

[sharp whale]

can a mod help me rq

[stoic thistle]

Give it a few, I’m sure admins are looking into it

[honest finch]

you get paid for the big respobability they gave you as chat manager? jw

i might apply for rustoria staff so i can be lit

[nimble basin]

uslong is gg

[sly carbon]

are the admins real

[stoic thistle]

Why would I get paid to do something this easy? With the maturity level that you have I really doubt they’d accept you.

[sly carbon]

reboot the server

[stoic thistle]

But that’s just my opinion. Anyways back to support, wait patiently, thanks!

[thick thorn]

Guys I was deep in maga clan n it rolled back

[honest finch]

ya aight im big dawg

[sharp whale]

can you help me rq?

[modest girder]

shut yo stupid ass up 💀

[honest finch]

thats my guy neb yo good shit

[stoic thistle]

Stop spamming this channel, go to #general if yall want to spam.

[sharp whale]

Can someone help me rq, i was banned for 7 days for playing with hacker. The time was over 5mins ago and now the ban says banned for playing with hacker without any time

[stoic thistle]

!appeal

[glass olive]

Hey, @stoic thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[visual bane]

ya dont play with hackers that easy

[sly carbon]

boot long

[nimble basin]

@golden portal why

[sly carbon]

you guys gotta be hosting all these servers on like 1990s hardware the way this shit crashes

its so bad

[honest finch]

its running off a potato

[sly carbon]

they working with the same hardware Thomas Edison had

[native delta]

ADMINS HELLO?!?!?

[keen plank]

admin is server being looked into

[sly carbon]

hurry up guys gotta play rustoria guys

[honest finch]

SERVRES Up

[sly carbon]

cap

[cedar inlet]

big cap

[sly carbon]

shit servers dont boot that quick

[stoic thistle]

Stop spamming in this chat.

[sly carbon]

such a troll

[cedar inlet]

omg a discord mod has told me off

[stoic thistle]

Take it to #general if you want to chit chat. This channel is for support only.

[cedar inlet]

what am i going to do

[hybrid olive]

us long disconnected?

[toxic shard]

Booting time mainly depend on size of the map and numbers of entities

[stoic thistle]

Admins are probably looking into it.

[stoic thistle]

Thank you Marc!

[rose valley]

Any estimate my good sir?

[toxic shard]

our servers are ones of those with the most individual players meaning one with the most entities and therefore longest booting time

[glass geyser]

😦

[toxic shard]

Usualy takes 15 min to load everything

The server is already botting I can see the logs of it loading thing

[keen plank]

estimate length

[paper oxide]

do u know how long the role back will be?

[toxic shard]

^

(for a long server)

[paper oxide]

@toxic shard

[drifting marsh]

client.connect long.rustoria.us:28010

[burnt agate]

there is a hacker in sea long Ticket #dfa496

[drifting marsh]

^

[rose valley]

Thanks Marc

[near halo]

tickets are handled in the order they are received. an admin will take a look as soon as they are able to

[glass geyser]

@toxic shard do u know if Long will have a roleback?

[toxic shard]

can be around 10 minutes, this server saves every 10 minutes

[glass geyser]

ty

[toxic shard]

it's almost up

[paper oxide]

ty marc

[glass geyser]

up or about to reboot?

[toxic shard]

almost up

[glass geyser]

ok ty

[tribal merlin]

how do I verify again?

oh nvm im already verified from last time

[pulsar zenith]

good night. I got banned last saturday for association, but my ban has already expired. Still i cant connect. Maybe i need to wait more or i got perma ban? i already made an appeal that got denied, so not sure where to see if i got more time banned or perma

im trying to log in Br Main

[stoic thistle]

!appeal

[glass olive]

Hey, @pulsar zenith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar zenith]

i think this automatic right? because i already did an apeal

[dusk belfry]

Can someone help me rq, i was banned for 7 days for playing with hacker. The time was over 30mins ago and now the ban says banned for playing with hacker without any time

[pulsar zenith]

same issue buddy

[flat bluff]

https://tenor.com/view/catsad-sad-cat-gif-14133346652170002474

[open grail]

I think playing with the hacker in the first place is the issue here

[ocean void]

Have you made an appeal yet?

[pulsar zenith]

u r right, in my case i got in a group with a friend of a friend IRL. I did not notice he was hacking, still today he hasnt admit it. i got the ban, waited a week and now im trying to play again. did an appeal, got denied. Trying to stay positive, still when i think was really unfair.

try to not make fun of us or put us on the same bag

[dusk belfry]

no

[pulsar zenith]

i had

[ocean void]

!appeal make an appeal and an admin can take a look into your situation

[glass olive]

Hey, @dusk belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

You received a 7 day ban for playing with a hacker and it has been 7 days and you still cant connect and have made an appeal since that issue? Just wanted to make sure i understood correctly

[dusk belfry]

so i made an appeal and its says ban found but its EU mondays. Im banned at EU main

[pulsar zenith]

hi ty. Yes, i got banned a week ago, i made an appeal about it and got denied so i got to wait all the ban. Today i asked admin Anabolic Jenx that confirmed that the ban was till today 1:28 am. Still i cant connect

[ocean void]

Okay an admin will take a look at your appeal as soon as theyre avaialble and should be able to look into that and hopefully get that all sorted out for you. We appreciate your patience!

[ocean void]

Whats your steam id? if an admin is available they may be able to take a look quick

[pulsar zenith]

76561198373098333, Ty very much

[ocean void]

Hopefully someone will be able to take a look shortly, appreciate the patience

[near halo]

Hello, can a admin take a look at my Appeals ticket. (Appeal #498a48). I got banned from US Main. It said I got banned a month ago for hacking. But I was playing last week. Just received the message today trying to log into the server. I don’t use any hacks I suspect it has something to do with my VPN. Thank you.

[ocean void]

The average response time for an appeal is 1-3 days although it can be more or less depending on each situation. The banning admin will take a look as soon as theyre available!

[near halo]

Thanks Dre, question do VPNs trigger hacking bans by accident?

[pulsar zenith]

im going to sleep, if admin needs more info about me, i can provide it with no problem. till tomorrow, thanks

[copper galleon]

does the clan table work on rustoria us low

[ocean void]

They can yes

[vague cosmos]

i just got dced am i able to get temp queue skip

i would really appreicate it

[ocean void]

unfortunately there isn't currently a queue skip

[vague cosmos]

okay thank you

[deep bough]

Hi

Please help me to make unsubscribe

[ocean void]

!cancel This should help

[glass olive]

Hey, @deep bough

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[pale pumice]

how do i make a ticket

[ocean void]

!ticket

[glass olive]

Hey, @pale pumice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

Both options above will work!

[pale pumice]

ok good

[fair zodiac]

cheater on us solo 127 days since last vac

[glass olive]

Hey, @fair zodiac

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[barren bluff]

Hello, my friend and I wanted to build a house on the water, we farmed resources and sailed by boat to the right place (F12) when I dived with a balloon to start building a house, instead of a rock I found an empty space under water, something like a dome, I could breathe and walk there as if on the surface, we decided to build our house there, I built a 2 by 2 underwater, my friend went to sleep, and after 20 minutes of playing I see this:"Disconected:hacking" (server Rustoria eu long)

I've never played with cheats, and I don't think I broke any of the rules

@glass olive

[ocean void]

!appeal you can make an appeal and the banning admin may look over your situation

[glass olive]

Hey, @barren bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[keen plank]

us long down again

bro what is this shit twice in a day?

[gaunt tiger]

US LONG CRASH I PAID 10 BUCKS FOR THIS

[modest girder]

wtf is with toria long

[keen plank]

like top 10 rust servers for what to crash constantly

[modest girder]

whos the small dick timmy thats crashing the server

[outer drift]

👍 \

[vague cosmos]

hey dre we just made a play and server went down can we get compensated

[outer drift]

mee too

he had 2 rows of rockets

[ocean void]

unfortunately admins dont interfere with gameplay

[vague cosmos]

server went down both times i was about to get ak 💔

and im queued again

i just waited for an hour

[outer drift]

lol i was lucky enough to notbe in que

[keen plank]

bro

[modest girder]

wtf is ur shit ass server top quality my ass

[gaunt tiger]

TOP QUALITY HARDWARE SURE

[keen plank]

this shit is nuts man

[modest girder]

i am stuck standing still in my base

[gaunt tiger]

EAC HEARTBEAT TIMED OUT

[modest girder]

same shit

dumbass shit

[paper oxide]

cmon guys

[vague cosmos]

if im queued again im gonna lose my mind

[modest girder]

real

[smoky frost]

@raven bison

@obtuse hollow

[sage delta]

<@&274971100184576010> US long down

[sly carbon]

roll back on long?

[modest girder]

are me and my trio the only ones in?

[sly carbon]

if there is yall dumb ash

[smoky frost]

76561199451293774

[errant yarrow]

Can you give me the IP Rutoria vanilla eu low pop

[spiral surge]

EU 10X DOWN <@&274971100184576010>

[modest girder]

Whats the fucking point of a lag fix when theres no more lag gdammi

[viscid vine]

You can find it in the #server-info channel

[keen plank]

do we have a ruff estimate on server being up?

[sweet blade]

rustoria us main

there is 2 russian cheaters they live next small oil pls ban

ab17

they cheating so hard

<@&274971100184576010>

[glass olive]

Hey, @sweet blade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sweet blade]

i made a ticket

in game

thats his thing pls ban him

[viscid vine]

don't call out cheaters on DIscord, just wait till an admin can review your ticket

[sweet blade]

k

pls ban him he just raided me

knew where everything was

[glass olive]

Hey, @high brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

don't call out cheaters on Discord or server, create a ticket with the necesary info for admins to review your report.

[wise marsh]

is us long up?

[high brook]

how to make ticket

its complicated

[long wren]

!ticket

[glass olive]

Hey, @high brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[high brook]

!ticket

[glass olive]

Hey, @high brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @small anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[molten rover]

!ticket

[glass olive]

Hey, @molten rover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[golden thicket]

1

[dusty light]

!ticket

[glass olive]

Hey, @dusty light

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat bluff]

https://tenor.com/view/sad-gif-7523306793289960933

[craggy jewel]

150 queue, why don't they expand the slots
EU Long
511/450(145)

[pliant swallow]

!slots

[glass olive]

Hey, @pliant swallow

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[pliant swallow]

If u search for a Team please do it in #looking-for-group

[craggy jewel]

Up to how many maximum slots are extended on EU Long?

[pliant swallow]

I would guess max 450 because they don't expand further

[livid verge]

I need help on the rustoria sea long server my bunker doesn't open after the server restart

[flat bluff]

Someone look at my appeal 🙂

[pliant swallow]

Sorry, but we can't help u there because we don't intervene in the game if u build it right u should be able to open it urself

[livid verge]

everything worked before the restart after the restart it is not possible to open it

[raven mist]

As trustic said, we cannot help you with that im afraid

Cannot interfere on officials

[pliant swallow]

The Admins are working on the appeals they cant just work on urs first if 50 people submitted before u

[flat bluff]

Been asking for awhile know I bet I'm higher on the list now 🙂 I got banned for being natty pop my team is suffering with out teas

Think of the children!

[pliant swallow]

They will work on it if ur on top of that list 😊 before that we sadly cant help u

[flat bluff]

https://tenor.com/view/nick-aldis-wwe-gm-general-manager-smackdown-general-manager-gif-2358875990499290391

[clever sparrow]

is it possible to change player seed and pay for it?

[flat bluff]

Sadly not gotta make a new steam account

[clever sparrow]

damn

mine is ass

but there should be way to do it with steam id if your a admin

[flat bluff]

Naw cause it's linked to your steam would have to be like a steam developer to change that

[pliant swallow]

If u dont have anymore questions please move to #general

[flat bluff]

I answered a question he had

Im the support now

But we will move sorry come vc if you need more help

[modern hare]

Flagged for "Hacking" and was literally doing nothing

[quiet gazelle]

!appeal

[glass olive]

Hey, @modern hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quiet gazelle]

@modern hare Did you make an appeal?

[plush socket]

@modern hare is my teammate we were literally jsut sitting there and he got kickbanned out of nowhere for "hacking"

wtf is goin on

[modern hare]

how to make an appeal?

[quiet gazelle]

!appeal

[glass olive]

Hey, @modern hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quiet gazelle]

try this

[plush socket]

why would he get kickbanned out of nowhere for no apparent reason?

[modern hare]

Submitted

[flat bluff]

PC check him

[quiet gazelle]

Now you will have to wait until an admin checks it witch as it says above The standard response time is 1-3 business days, but can be more or less based on the situation.Or you can do what Despwaned said.

[drifting oriole]

yo my ticket got closed and i dont even know the response lool

[flat bluff]

You have to link your discord on the website to recive a DM check the ban.co page for more information relating to ticket

[modern hare]

i can do a pc check

[flat bluff]

Must be conducted in house sadly won't be used for more then peace of mind for your self a separate investigation will be held by the admins

[pliant swallow]

U can check ur tickets on the website or ingame with /ticket list and then ticket view number

[flat bluff]

Please wait for a response

[modern hare]

bruh

[flat bluff]

Tell your homie not to cheat gang, you don't get banned for no reason unless your me

Did he get vacced or just server banned?

[quiet gazelle]

i think he got server banned not sure tho

[pliant swallow]

Again please move to #general if u dont have anymore questions or ur not part of the questions

[modern hare]

no one is cheating bro, not vac (barely did anything for 2 hours)

and donator makes no sense

[flat bluff]

@quiet gazelle I needed support there is a certain mod who is being mean

[quiet gazelle]

What kind of suport?

[flat bluff]

Currently been banned for 24+ hours for being a hemp farmer 🤧 as a farmer (who plays as a 3 man) I must ally with my neighbors to fight clans right? Someone random Russian ask me to make a team and village to fight clan and I wake up banned cause some random loser solo neighbor cheated. Now my team has no teas!

Shit is dire🙀

[quiet gazelle]

i am sorry but i dont think i can help you🙁

[flat bluff]

Ik you can't but it's ok 😦 waiting for the admin who banned

Bro banned me and went on vacation

I am top 10 hemp farmer in all of rust I would never knownly play with a cheater #freeme

[viscid vine]

You better don't team up with randoms next time, you can't know for sure if he is cheating or not, so next time you don't get banned.

[flat bluff]

Ik man 😦 first time this has happened in 8 years of playing the game. As a rust player I try to make connections but sadly made one with the wrong person. Half the fun of playing the game is meeting new ppl but in the day and age of dma you can't even do that anymore

It's prime team eu where the eu admins at

[viscid vine]

Next time just don't make a team with them

or give base codes or take base codes from them

Nobody said you can't ally with random people, but it's better to be safe than sorry

[flat bluff]

We didn't swap codes at all thankfully legit only thing is we were on ui

[viscid vine]

Thats enough to get banned

[flat bluff]

Yea sadly I see that know

Man rust is not what it use to be, who cheats solo what's the fun in that

[viscid vine]

Depends, people who don't want to practice and be better or people who just want to ruin others game experience

[flat bluff]

Don't worry even when I'm banned I'm promoting the server

[viscid vine]

Just move this kind of discussion to #general

[flat bluff]

You messaged me first 😦 but I will cause you asked Nicely:)

[viscid vine]

Use this channel just if you have questions or in need of help.

[graceful jasper]

!tocket

!ticket

[glass olive]

Hey, @graceful jasper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty light]

why is it taking so long for support to respond to an appeal that I wrote 1 day ago???

[flat bluff]

The admin who made the ban must be the one to appeal it from what I understand

So your at the mercy of the banning admin

[viscid vine]

Appeals can take between 1 and 3 days

[sonic crest]

can some admin tell me why rust plus bot for discord doesn’t work on eu long? did u guys disabled all commands??

[dusty light]

very cool, I logged in and played for 2 hours, after which the next day I logged in, when I tried to log in, it says Disconnect Hacking, very cool done, nice nice

[flat bluff]

It works for my team must be bot side I would check on the rust plus discord not here sadly

[sonic crest]

@flat bluff

I repaired the bot and still does the same thing

[flat bluff]

Yea I mean says right there it's not server side meaning it's a issue for there discord sadly

[sonic crest]

Whats there discord

just rustplus?

[dusty light]

and then sit and wait for about two days for support to answer you, not bad, play for 2 hours and wait without playing on the server for at least 3 days

[restive geyser]

/ticket

[glass olive]

Hey, @restive geyser

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hardy galleon]

are u interested in tickets?

[flat bluff]

Want me to handle it Dan?

[viscid vine]

YOu are not the only one who got an open appeal, have some patience

[thorn cloak]

@ admin

They ban me for playing with someone who is not one of my friends only ally and I didn't know I had a trap

[flat bluff]

! appeal

[thorn cloak]

Yes

[flat bluff]

Must wait after that sadly

Takes 1-3 days apparently

[thorn cloak]

Okay

[restive geyser]

I logged on to the server after a long time, and I see the Ban Evasion error, what does it mean?

[flat bluff]

Are you ban evading?

[viscid vine]

If you got banned in the past for any reason you need to wait for the ban to expire if it's not permanent, if you try to play with another account you will get ban for Ban Evading

[restive geyser]

And for what?

[flat bluff]

Guys I'm starting to get a lil stir crazy in this waiting for support channel

[steep nova]

Guys im getting kicked with reason hacking

but im not played with hacks or with hacker

my friend is fine, but the server kicks me

[flat bluff]

Just getting kicked or getting kickbanned?

[steep nova]

kicked hacking

[raven mist]

!steamid

[glass olive]

Hey, @steep nova

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[steep nova]

76561198157325982

[raven mist]

You should be good to join

[steep nova]

thx

yeah, its not kicking me anymore

[flat bluff]

How often are moderator applications checked?

[heavy robin]

Is sea long lagging

Me and few people experience lag back on normal ping

[flat bluff]

Toria is hosted on top of the line hardware don't think it's lags

[heavy robin]

Eh far might jsut be us

[timid oasis]

weve reported this guy multiple times, and nothing has happened please do something iLL Vanic in game rustoria eu long

Esp

[glass olive]

Hey, @timid oasis

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat bluff]

Did you make a ticket online?

And what mounment so I can avoid him lol

[flat bluff]

https://tenor.com/view/joshdarnit-josh-darnit-vine-long-wait-gif-22092860

[viscid vine]

Do not call out Cheaters on server or Discord, create a /ticket so admins can review your case.

[sand flax]

Repprt the player

[steady spoke]

whoeveer the admin was that banned this dude on small ur goated

[minor haven]

US main Status ?

[honest finch]

when is long gonna be back up

[humble zealot]

/ticket

[glass olive]

Hey, @humble zealot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[native jetty]

I was scuba diving and fell under the map, what should I do?

[light summit]

Hello @flat bluff! Noticed you've been in the support room for a while now. Is there anything we can do to help you?

[native jetty]

I was swimming with 3000 scrap and just fell under the map and got kicked

[flat bluff]

Yes waiting for a ban appeal 😦

Appeal #00002a

My team needs me to grow berries

I've spent a hour in this discord for every day I should have been banned even tho I got banned for being a natty pop rust player please help 😭 I have served my sentence

[keen plank]

bro we needa 24 hr rollback on this shit

so many kits stolen due to dcs, offlines ect

not everyone has money for que skip and ruining ppl wipes with unstability is not cool

[neat pumice]

Sitting in waiting for support isn't going to speed up or otherwise change your appeal process I'm afraid - you'll need to wait for the admin responsible for your appeal to respond to you, on the appeals website. You're welcome to sit there if you like though of course 🙂

[flat bluff]

Gail Devers, Olympic Gold Medalist, said, “Keep your dreams alive. Understand to achieve anything requires faith and belief in yourself, vision, hard work, determination, and dedication. Remember all things are possible for those who believe.”

I also made a mod application if y'all wanna look at that too

Also is there a way to check which homie did my ticket cause homie hasn't been on in 24 hours

[neat pumice]

There is not - the appeal processing time is 1-3 days, though it's often quicker 🙂

[flat bluff]

Seems I should have taken the over this time around

Worry not I will stay true to my will

I must, I have to create a farm for my team 😔

[woeful bough]

Hey i'm not trying to be catty or anything. I've been a long time VIP customer and spent nearly $500 so I love the server. But yesterday when the server crashed 4 times and admin told me that it was software related and everyone is affected. After chatting with moose players that was not the case. Still having major lag issues and I would like some explanation as to why Rustoria long is so messed up. I understand you have top of the line hardware and so the issue is software but how come moose is not having these issues despite being roughly the same size?

[flat bluff]

I've spent more make a ticket

Bro wrote a paragraph

[pallid raft]

NEED ADMIN SUPPORT FOR EU MEDIUM, GUY IN BASE IN G6 CALLED Mr.XONA IS USING RACIST BEHAVIOUR POSSESING AND WEARING AN EGG SUIT WIHT THE NASI FLAG ON IT, I WOULD LIKE IMEDIATE ACTION TAKEN, THANK YOU

[flat bluff]

Make a ticket

[woeful bough]

you've written a novel that makes no sense so idk why you care

[flat bluff]

Cause I had a ticket sir you can't skip the line

[woeful bough]

then what is the point of this chat?

[flat bluff]

For me to tell you to make a ticket

! Ticket

Surely I'm not banned for 2 days for being a villager

Guys getting worried my farm is gonna start decaying

[scenic garden]

please, I was banned for cheating because a random person joined my team and cheated without warning anyone and neither that he was cheating

[flat bluff]

Yo he's just like me fr

[flat bluff]

Make a appeal ! Appeal apparently they will be with you in 1-3 days

I'm on day 2

[scenic garden]

c'est possible de parler a un admin pour connaitre le steam du cheateur ?

[flat bluff]

si pero necesitas hacer un ticket

[pallid raft]

HACKER ON EU MEDIUM

[glass olive]

Hey, @pallid raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat bluff]

Make a ticket please

[pallid raft]

HOW

[flat bluff]

Do ! Ticket but no space

[pallid raft]

!TICKET

[glass olive]

Hey, @pallid raft

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flat bluff]

Now click the support website link 🙏🏼

[keen plank]

AGAIN

[fluid walrus]

can you check tickets?

!ticket

[glass olive]

Hey, @fluid walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[keen plank]

like man paid money on this server for what

[flat bluff]

Tickets are checked in order please be patient

[keen plank]

i literalyl do

bought it last night before the 3 crashes in a row

[flat bluff]

L

[keen plank]

<@&274971100184576010> are we even looking at long?

[raven mist]

Yes sir

[raven mist]

Being looked at

[flat bluff]

Thank God I'm trynna keep them calm but idk how much longer I can

[keen plank]

hopefull this is getting crazy since last night been losign kits to this lag and dc stuff, esp after paying like gets real frustrating.

[flat bluff]

Whoever banned me can you come back to your computer it's been 24 hours 😦 my base is gonna decay

[lunar path]

how much do conveyors affect performance i've got 110 in my base rn and a ton of of splitters and combiners

[tight slate]

YO MODS CAN YALL LOOK AT MY TICKET I AM GETTING RAIDED AS WE SPEAK AND THEY ARE FCKING HARD CHEATING

[flat bluff]

Your base gone then king keep your head up

[tight slate]

dude <@&274971100184576010>

[flat bluff]

What's your ticket number

[tight slate]

#78f9fa

#a3bebe

those 2

[flat bluff]

They'll look at it when they can sorry

[thin storm]

hello, i got banned 2 months ago, I already sent an appeal that was approved and today i tried joining server and im still banned

[tight slate]

bro this shi bro

[raven mist]

Being looked at

[remote basin]

we paid for a laggy server nice

[raven mist]

Some patience, thank you

[tight slate]

thank you sir

everyone is calling him a cheater

[flat bluff]

Get better wifi

[remote basin]

get a life 4 eyes

[flat bluff]

I have 2 eyes

[remote basin]

clearly the joke went over your head like your ego shithead

[flat bluff]

What joke

[remote basin]

tismic

[flat bluff]

How you falling for bait 😂

[raven mist]

Take it to #general

U too @flat bluff

[flat bluff]

Sorry he started it 😦

[raven mist]

No. You’re baiting reactions and not helping at all

[remote basin]

@flat bluff he been just harrassing everyone in chat lol f him lol

[flat bluff]

? Have not

[raven mist]

Your appeal is not going to be answered quicker by spamming here

[torn heart]

ban appeals take 1-3 days not inlcuding weekends

and looking at the clock its a weekend

[flat bluff]

I have spammed no one? I wait in patients intervals

[remote basin]

LOL FOR SURE HE IS BANNED HAHAHA alrighttt good luck with the Server, hope it will be lag free soon!

[flat bluff]

I have just been here for awhile so it looks like spammed

7 hours going strong 😔

[thin storm]

is it possible to get unbanned today?

[raven mist]

!steamid

[glass olive]

Hey, @thin storm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flat bluff]

Depends but normally 1-3 days

[torn heart]

not including weekends

[flat bluff]

^

[thin storm]

appeal was aproved almost 1 month ago

[raven mist]

Send me your steamid

[tight slate]

did you look at it yet?

no rush but im just mad because my base is getting raided by them and we cant do anything

[raven mist]

Im not . My fellow admins are

But give it some time

[thin storm]

76561198378748744

[raven mist]

Try now

[flat bluff]

Can I try now 😦

[thin storm]

its working, thank you very much

[gritty silo]

blatant cheater on us long behind launhc

launch

half the server has been reporting them and they aint banned yet

[flat bluff]

Please make a ! Ticket

[gritty silo]

we have man

[flat bluff]

And they will look into it 🛐

What's the ticket number?

[gritty silo]

all fucking day

[flat bluff]

Send ticket number here

[tight slate]

If they full raid my base and when they get banned can i have my loot back atleast

[flat bluff]

When I told you your base was gone I meant it I'm sorry homie 🛐 wasn't being mean or nothing but it takes time for ppl to get banned if they are closest cheating admins will have to watch him which takes more time

Your base is gone i say hide what you can and start rebuilding on beach

[tight slate]

They are crafting holding my base

Or were atleast it restarted

[flat bluff]

Imma pray for you man I hope they ban him before your full raided

[candid loom]

server down ?

[thorny dune]

US Long is rebooting, almost finished

[near halo]

how can i report a cheater?

[flat bluff]

Do ! Ticket

But without the space

[near halo]

where

[flat bluff]

Anywhere

[near halo]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

thnx

[jaunty agate]

Hi I got a new pc this week and since then i get a weird noise sound if i start rust idk how to discribe the sound but its like i get a notification or something does anyone know what that is?

[thin plover]

Is it when you start any games

[jaunty agate]

i think its just rust but im not sure The sound comes like every 5-10 mins

its not directly after i start rust but like 5 mins later and then the sound just comes back after 5-10 mins

[last herald]

Ello, got a 5 man of fresh accs less than 200/100hrs roaming ak just slaughtering the full area & raiding on eu long. Ticket #af7fe7 Any help would be grand, cheers.

[jaunty agate]

okay the sound is on any game i think i just went into valorant and the sound is there aswell

[rain cape]

@balmy cypress

i was told to come to discord

[ocean void]

Are you using any type of mouse that has customizeable dpi settings for different games? i know whenever i open something such as rust (that i have a different mouse profile for) my Logitech notifications makes an audio sound everytime i open a game.

[smoky agate]

Hello. Did the ban message request for you to come to Discord? Something like "Come to Discord - Luke"?

[rain cape]

yes

[tight slate]

how does he not get banned

[rain cape]

i just had to make a new everything all my information got leaked for everything i had

[smoky agate]

@ocean void can u help me?

[flat bluff]

They let him walk free?

[rain cape]

yea what does that mean

[ocean void]

what type of issue are you having?

[smoky agate]

Did the ban message request for you to come to Discord? Something like "Come to Discord - Luke"?

[tight slate]

they said they spectated him even though server was down

[ocean void]

Luke wants to have a talk with you, feel free to send him a DM and he will get back to you as soon as he is available

Typically its pretty quick

[rain cape]

okay

[jaunty agate]

I am using a logitech mouse aswell but ive never had that problem with my old pc (windows 10) now that i have windows 11 the weird sound just appears whenever i start any game and the sound doesnt go away untill i close the game it come back every 5 mins i think its very annoying, do u know how to fix that?

[ocean void]

That will work, he should come in soon as he is available and clear that up for you

[ocean void]

mine only does it when i launch a game and it switches to my "rust mouse profile" and only seems to do it again when i close the game and it switches back to my "default mouse setting" is i also get a pop up in bottom right corner of screen when the sound happens showings me which mouse profile is active

[ocean void]

Tbh im still running windows 10 so im not sure if id be able to properly help you

[smoky agate]

yo @balmy cypress

[ocean void]

He is most likely currently handling a call, he will reach out soon as he is available, we appreciate your patience

[jaunty agate]

okay thanks for your help anyways 😉

[twin totem]

Hello. I was banned from us medium. but I didn’t play on this server!

[errant pawn]

how can i talk to an admin to get me unbanned

[ocean void]

!appeal

[glass olive]

Hey, @twin totem

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

!appeal

[glass olive]

Hey, @errant pawn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[errant pawn]

i have appealed and i was to late because i took a break from my pc and i cant re appeal

[manic radish]

!report

[glass olive]

Hey, @manic radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[topaz basin]

!report

[glass olive]

Hey, @topaz basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[errant pawn]

so can i get help or wha

[rocky harbor]

Hello, I haven't played Rust before, I created a Steam account and bought Rust, I go to the server and it says that I'm banned on this server, although I haven't even had time to play

[errant pawn]

you got sold a hardware id banned pc

[ocean fulcrum]

!appeal

[glass olive]

Hey, @rocky harbor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean fulcrum]

I’d recommend you to simply do this^, as the admins will be the only ones who can assist you.

[flat bluff]

https://tenor.com/view/but-i’m-not-original-gif-4077672862622552877

[rain cape]

how long does luke usually take to respond

[tribal merlin]

Hi I think my support ticket got closed while I was asleep, is there a way to see closed tickets?

I'm not sure what the resolution was

[ocean void]

Typically he is pretty quick, he may be in the middle of handling something already so as soon as he can he should reach out

[rain cape]

okay

[ocean void]

you can visit the support website @ https://rustoria.co/support and you should be able to view ticket history there

[twin totem]

here is Appeal #39af73, please consider it

[candid loom]

can i get admin support ?

[flat bluff]

Guys my base is gonna decay soon 😦

[golden lava]

plz unban him

[flat bluff]

^

[gleaming compass]

Support vc

please

[tribal merlin]

it's not on there, it was a discord support ticket to change my VIP to another server

but the channel is closed, so I can't tell if it was approved or not

[thorny dune]

You should have a DM from the bot with the transcript of the ticket

[tribal merlin]

I don't, possibly because I don't have DMs turned on

is there a way I can check what server I have VIP on or should I make another ticket to ask

[visual nexus]

After the new update, the game can't run anymore, any Solutions?

[thorny dune]

If you log back into the store website and click "Account" in the top right, you'll be able to see there

[digital wolf]

guess whos unbanned mr bro

[flat bluff]

Guys my team needs me 😦

[rain cape]

he banned me to talk to him😩

[torn heart]

appeals take 1-3days to be reviewed not including weekends

[flat bluff]

Think of my base bro it's gonna decay 😭 can you put upkeep in it

[rain cape]

i need luke to hurry

[torn heart]

didn't you just say you had a team

[flat bluff]

You don't get it man I'm a hemp farmer my team is on monument my farm is key locked they gonna have to raid the doors

[vast oracle]

why cant i load in to us long

[ocean fulcrum]

Server is facing a lot of lag right now. Devs are working on it.

[prisma geode]

admins

i have time out every cargo 5sek in crate

i wanna back all loot

from bodys

[astral depot]

@ocean void Admins, I was on the cargo and while I was on the cargo I always got a timeout message and it crashed, then you stood in line and they looted you. Can you fix this? This is the time and resources that I lose because of the server. This is not just for me, but for everyone.

[soft haven]

can i pls talk to a admin pls

[ocean fulcrum]

Regarding?

[soft haven]

a ban i want to talk to a admin in a channel i never got to explain

[ocean fulcrum]

!appeal

[glass olive]

Hey, @soft haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft haven]

i did they denied

[ocean fulcrum]

Unfortunately that is the best option you have.

[hearty fulcrum]

@manic radishif you haven't already made a ticket, please make a ticket to report the player you suspect to be cheating.

[manic radish]

already did if you need video proof go dm or some sh

[astral depot]

@hearty fulcrum Admins, I was on the cargo and while I was on the cargo I always got a timeout message and it crashed, then you stood in line and they looted you. Can you fix this? This is the time and resources that I lose because of the server. This is not just for me, but for everyone.

[split prism]

unfortunatley items are not given back due to server issues or player crashes

[hearty fulcrum]

you can upload any files to an external site (youtube, streamable, imgur, etc) as hidden/unlisted, then paste the link into the ticket for us to view. we do not accept tickets or evidence in discord. thank you.

[manic radish]

ok

[hearty fulcrum]

Synthetic is correct. Unfortunately, we are unable to give back any loot because we are not allowed to interfere with gameplay in any way.

[twilit obsidian]

hello

i was told i was ment to be unbanned yesterday but the admin never unbanned me

[astral depot]

@hearty fulcrum It’s not smart to ask you, but as compensation you can give a week of VIP on Rustoria eu Medium

[soft haven]

so i got banned for cheating and i was not cheating ive been trying for 2 months to get unbanned bc this is my main server cause theres cheaters on all the over servers. i really do think is was unfair, i appealed and it was denied so i jus want to be able to appeal again pls. Thank you.

[flat bluff]

Bro I got banned by the less active admin 😦

[soft haven]

all my friends play on it and its the only server they play so i cant even play with no more

[tight slate]

nah and i get insided after we rebuild and get loaded again

[rain cape]

who ban you

[flat bluff]

They won't tell me

[flat bluff]

Nah that's crazy 😭 you getting the rust experience I'm praying for you homie

[long wren]

unfortunately, you are no longer allowed to play because your appeal has been denied

[long wren]

did you make appeal?

[soft haven]

how is that even possible seriously how can u ban someone thats cheating w no proof

[hidden lichen]

where do i can make report? there is a guy who is 100% cheating

[long wren]

!ticket

[glass olive]

Hey, @hidden lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[soft haven]

all im asking is if i can talk to a admin on call or something pls i want to explain why ik why u guys thought i was cheating

[flat bluff]

Yes 😦

[long wren]

i relayed your msg

[violet pulsar]

Hello! I have a problem with a VIP pass: I purchased it on Thursday, but the previous one had not yet expired, as a result of which the new one was not activated. Below is a screenshot of purchases and an account. Please fix this problem.

https://steamcommunity.com/profiles/76561198052936202/

[long wren]

#payment-support we can help you here

[near halo]

wtf is this shit i have 12 ping and im rubber banding and taking fall damage

[hasty sun]

lol

[timber rose]

Make a ticket

[torn heart]

if you read appeals are reviewed within 1-3days and not weekends

[flat bluff]

You don't get it bro the server needs me

I supply the hemp bro

[slim swift]

admin

are clans allowed to wall off giant excav on EU 10X?

[neat coral]

Admin

[lilac nova]

No this is not allowed

[neat coral]

We have blatant cheaters raiding our base

[slim swift]

ive made a ticket in game no respone yet

[lilac nova]

?ticket

[neat coral]

I mean blatantly cheating

[glass olive]

Hey, @neat coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lilac nova]

We will get to it as soon as we can

[slim swift]

❤️

[flat bluff]

https://tenor.com/view/but-i’m-not-original-gif-4077672862622552877

[unique shale]

hello i need mumu

[torn heart]

okay?

[lilac nova]

Could you please join #368790610783764480

[flat bluff]

(retired from typing) god i wish

[torn heart]

god i wish you would stop complaining about being banned and just wait instead of asking for someone to look at your appeal every 20 mins

[flat bluff]

please take this to #general

[torn heart]

apply for staff at #staff-applications since you wanna be one so badly

[flat bluff]

i did already(id be the most active one)

[frigid ferry]

Ticket #a40a45 please review this Blatant cheater with a brand new account

[smoky agate]

@balmy cypressdm

[errant edge]

Can i get support please

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[errant edge]

76561198070279645

[lyric basalt]

!appeal

[glass olive]

Hey, @errant edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rain cape]

luke hasnt responded still

[lyric basalt]

!ticket

[glass olive]

Hey, @idle nacelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brazen dome]

!ticket

[glass olive]

Hey, @brazen dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim swift]

admin

its been 2 hours since ive made a ticket about the clan walling off the monument

[rain cape]

@balmy cypress

[plush current]

whats the issue

[slim swift]

a clan has walled off giant excav

EU 10x

[plush current]

i dont see an issue there?

[slim swift]

its a monument

its against the rules

[plush current]

what rules exactly our rules for that server?

[hardy galleon]

admin

u say the limit is 6 in the rules, but we are fighting with 9 people??

im sending a ticket and u are giving ridiculous answer wtf

can you look?

yeah nice

[hardy galleon]

uninterested admins

[plush current]

you didnt even give us 5 min to respond

did u make a ticket with proof

[hardy galleon]

what will happen if you answer now? What's done is done

[glossy bison]

hes trying to help you

lmao

[sweet blade]

@lyric basalt bro i just got banned for playing with a hacker but he was a random i met saying he was gonna give me his base and he inv me to team then i left now im back and im banned

[hardy galleon]

yes but "Hello there, upon looking into this, I can confirm they are NOT teamed. Thanks for the report."

[glossy bison]

so why come and complain

[hardy galleon]

yeah right

[sweet blade]

@apeal

[hardy galleon]

all time teaming

[glossy bison]

womp womp

[plush current]

I dont deal with tickets you might want to tag an admin or create another ticket

[sweet blade]

@glass olive

[plush current]

!appeal

[glass olive]

Hey, @sweet blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hardy galleon]

there are photos and videos but still no results

[sweet blade]

can i get soemone in suppoer @plush current

[glossy bison]

[hardy galleon]

wtf who are u dog

[glossy bison]

i am the founder of rustoria

[plush current]

Start with making a ticket please

[sweet blade]

i am

[plush current]

Have you submited a ticket with evidnece?

[sweet blade]

i dont got evidence it jsut i wgot off right and the random that invited me was cheating and i got banned

[empty cloak]

okay so say there is this cheater right so i bought cheats and used it on the cheater can i keep using the cheats after i handled it because technically im not adding to the cheaters im just taking his spot

[glossy bison]

yes

[viscid vine]

If you know the guy was cheating you shouldn't accept a team invite or anything else.

[glossy bison]

dan seems knew to this

[sweet blade]

i didnt know he was cheating

[empty cloak]

DaN are you new here

dan get a real job

[glossy bison]

facts

[empty cloak]

im a co founder of atlas

[viscid vine]

Even if you didn't cheat you had an advantage playing with him.

[glossy bison]

i am the founder of atlas

fishman is co founder

[sweet blade]

? i didnt play with him i was in his team for less then 5 minutes then my internet went out

[empty cloak]

i am the co founder and i approve that message

[sweet blade]

and im back now and im banned

[empty cloak]

yet deserved the ban

[glossy bison]

you see over here at atlas our admins are way better than this guy named dan

[plush current]

I found this in the rules, but tickets are dealt in the order they come in so it may take some time to get to.

[viscid vine]

You can use #general for free chat

[viscid vine]

You can use #general for free chat.

[empty cloak]

dan is using chat gpt to help yet

[glossy bison]

dan stop using chat gpt for help\

[sweet blade]

@mellow tundra can you help me

[glossy bison]

https://tenor.com/view/malder-malding-gif-20275013

[empty cloak]

DD (DEMOTE DAN)

[glossy bison]

[empty cloak]

DD

DD

[viscid vine]

I called it once, move to #general if you want to chat.

[glossy bison]

sorry dan

[empty cloak]

SD (SORRY DAN)

[glossy bison]

we love you

[empty cloak]

JK (JUST KIDDING)

[glossy bison]

hagdd (have a good day dan)

[sweet blade]

@stiff widget

[carmine patrol]

does the renew option just reserts everytime bro the payment just came in and i dont even p;ay this wipe, i always turn it of ffs

[empty cloak]

FD (U CAN PIECE IT TOGETHER)

[sweet blade]

@mellow tundra if i show you i dont own the acc cause i got emails saying my shit has been changed

[glossy bison]

DAN WE ARE BACK

[empty cloak]

iabd (i am back dan)

[sweet blade]

but i feel like the guys who hacked me deleted half the shit cause they had acces to it all

[lunar rampart]

Hello may I speak to an admin in DM that can look into US Medium please?

[glossy bison]

WTH DAN

WHY DID U MUTE US

[stoic thistle]

!appeal

[glass olive]

Hey, @lunar rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stoic thistle]

Sorry I meant to do
!report

!report

[glass olive]

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stoic thistle]

!appeal

[glass olive]

Hey, @sweet blade

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar sentinel]

bro guys do some think about this guy he is cheater omg every one saying he is and every one opening ticket and u guys dont give fuck about him

wtf this is shit

we opened ticket after ticket and u guys just saying he is clean idk guys wtf u are seeing

[bitter siren]

Ticket #b1d382
pls ban this disgusting cheating m2 fucking pig hes obv esping 400hrs chigga

[cedar sentinel]

he even 1vs5 3times all headshut and u guys saying he is clean

[pseudo flicker]

man

[left drift]

Plz can someone help
I got disconnect for hacking every time im trying join rustoria servers

[pseudo flicker]

can someone help

[left drift]

When i have full clear rust

[worn minnow]

@lyric basalt Hello, i got kicked with reason to contact your discord.

[hearty fulcrum]

Join https://discord.com/channels/274965952116817920/368790610783764480

[winter pike]

Lily do you work with base invandrerss

[cedar sentinel]

i need help plz we cant play like that we are 25deep playing all ur server every wipe

[bitter siren]

move sup u need to ban this guy its disgusting @hearty fulcrum

[hot trout]

rustoria eu long is so unplayable with the amount of cheaters, u guys do good job banning them but they are just always there anyways

and they feed gear to big groups

[leaden vector]

how to fix this?
" Disconnected: EAC: Client integrity violation "

[fringe halo]

need help with a specific cheater on us medium, if a mod can help that would be awesome

[twilit obsidian]

Hey

i wanted to see how much longer befor i can get unnbanned

[lyric basalt]

Banning admin has been notified, cant give you specific time as I personally dont know