support

[eager pendant]

For Monday

Is it for all servers

[worn beacon]

!wipe

[glass olive]

Hey, @eager pendant

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[obtuse girder]

odd question, what happens when a map vote ties?

[misty scroll]

I don't think I've seen that before, but I'd assume it just chooses one randomly then

[obtuse girder]

interesting, one of the votes is tied now so, I guess we'll see when it gets closer :D

[grizzled onyx]

Good evening, I was banned from all Rastoria servers and I can't play anywhere, tell me if I can unban myself??? Or can I pay money to unban myself, I can't play on my favorite server

[misty scroll]

!appeal

[glass olive]

Hey, @grizzled onyx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled onyx]

They told me they wouldn't unban me because they gave me a check, but I was in a computer club and my time ran out and I couldn't extend it.

[misty scroll]

If your appeal was denied then there is nothing else you can do

[grizzled onyx]

please help me, because I really want to play!! I am ready to pay money to be unblocked, please

But I didn't play with cheats and never used them.

Please, if necessary I am ready to pay money!

[misty scroll]

You can't pay for an unban, that's not how it works

If your appeal was denied then that is the final decision

[grizzled onyx]

Well, that's nonsense, I was banned for nothing!

You already submitted an appeal for this ban.
BANNED FOR

[worldly storm]

@grizzled onyx whats ur steam

[misty scroll]

Can you send me your SteamID? I'll just have a quick look

[grizzled onyx]

please look again unban my account

[misty scroll]

Then send me your account

[grizzled onyx]

https://steamcommunity.com/profiles/76561199763241059

[worldly storm]

what did u get banned for?

[misty scroll]

Your ban is correct and you will not be unbanned

[worldly storm]

281 hours seems sus xd

[grizzled onyx]

I have another account, they also banned me for nothing, I played 2000 hours, I can also give you a profile

and I bought a new account, and I was banned again in the computer club, no reason, I don’t have my own computer, and I play in the PC club

[thin cliff]

i got svr muted for saying i got crude n lg ???????🤣

[misty scroll]

You are banned on your current account because you were banned on your other account, and your other account is banned for cheating

It is quite simple, you are not allowed to play Rustoria on any accounts anymore

[misty scroll]

Can you send me your SteamID?

It's because of the filter

[grizzled onyx]

https://steamcommunity.com/profiles/76561199443501730/

[misty scroll]

Yes I know which account you are banned on

You will not be unbanned

[thin cliff]

https://steamcommunity.com/profiles/76561198810129959/

[grizzled onyx]

I didn't know how to unblock it, but now I met some guys and they told me to try writing in the support chat, they said they would help, but before that I didn't know and had to buy a new Rust to play on my favorite server

Well, damn, this is nonsense, I didn't play with cheats, hello

[misty scroll]

If you want to avoid being muted for the same thing again, I would suggest saying "and" instead of "n" in front of "lg" 😄

[grizzled onyx]

Well, it's nonsense for me to buy a new account again, what's the point?

[rose marsh]

as @misty scroll explained, you are banned from Rustoria on any account, you will not be unbanned, even if you get a new account you will cop a ban for evading

[obtuse girder]

you don't need to buy a new account, it will be banned too - Ban evasion isn't a solution

[misty scroll]

You were banned for cheating on your other account, because you were cheating on Rustoria at the time.

You may not use any account to play Rustoria at all

[grizzled onyx]

then I will start streaming on Twitch and YouTube and do anti-advertising, that you just give a ban, stupidly for no reason.

[misty scroll]

Go ahead

[grizzled onyx]

what a scam, I play fair! and I didn't deceive anyone

[misty scroll]

You were cheating, that is the opposite of playing fair. Stop arguing in here, you will not be unbanned.

[grizzled onyx]

Fuck, this is nonsense. I'm 21 years old and you want to tell me I'm sitting here playing in a PC club to deceive someone? Don't you think this is funny?

Fuck, I play in the PC club, and I didn't cheat anyone! I was banned on that account when I was in a pack with a clan in Team, and I go to the PC club the next morning and I was banned and banned in

[shut crater]

Hello i cant play on any eu or us servers when i try to enter it says connection attempt failed and if its because of my country i live in iran i tried dns and vpn but it just kicked me

[misty scroll]

You are banned for cheating, you will not be unbanned. Nothing more, nothing less. Please move to #general if you have nothing else to talk about.

[grizzled onyx]

And after that I filed an appeal and they didn’t unblock me, seriously. It’s like it’s funny, I’m sitting in the PC club and cheating, it’s like it’s nonsense!

[misty scroll]

Please submit a #network-support-old ticket for this

[shut crater]

I did im just here for some tips

[grizzled onyx]

I swear I have never played with cheats in my entire life! And I have never deceived anyone!

[shut crater]

I submitted one in the past and the admin said can you try a vpn and that was it

[rose marsh]

The decision is final, please stop spamming the #support channel

[grizzled onyx]

I'm in shock, there's just no fucking reason!

[shut crater]

If anybody helps i appreciate it

[grizzled onyx]

I am asking you to unblock me as a human being, all my friends play on this server and now I can’t play at all!

[tight niche]

Im not a cheater!

[rose marsh]

You were caught cheating, you will not be unbanned, last warning

[grizzled onyx]

I'm not a scammer, let me pay for VIP for $20, like I don't mind, I just want to play on a normal server!

I can pay more, just please give me the opportunity to play!

[tight niche]

Check rules

[grizzled onyx]

I didn't deceive anyone and didn't play with cheats, I swear!

[obtuse girder]

Appeal decisions are final, you're wasting your time friend

[tight niche]

Ur not a sigma lil bro

[hearty fulcrum]

If you are not asking for support, please move to #general for conversations. This is the #support channel for support requests only, and the staff will answer support requests. Thank you.

[hearty fulcrum]

Two different staff members have already answered you and told you that you cannot pay to be unbanned, and you won't be unbanned either. You can move to #general as well.

[hearty fulcrum]

Move to #general for conversations, thanks.

[chilly shore]

you tell em

[opal inlet]

does rustoria.co EU long wipe bps for force?

[toxic shard]

yes

[opal inlet]

thanks

[weak rampart]

I need help, I wasn't unbanned after the timer

It used to have a timer, now it is saying im just banned and I can't appeal on website

<@&274971100184576010>

[rose marsh]

!steamid please paste your steamid here and an <@&274971100184576010> will help you out as soon as they see it!

[glass olive]

Hey, @weak rampart

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weak rampart]

76561199080950485

thank you I appreciate you a lot

[urban mountain]

unban me pls

[verbal pollen]

!appeal

[glass olive]

Hey, @urban mountain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry egret]

is server down again?

[neon root]

Us Monday?

[dry iris]

big doided

[pale pagoda]

SERVER DOIWN?

[weary mason]

Hello

[dry iris]

hey

[weak rampart]

please help me admin please

[weary mason]

With?

[dry iris]

Us Monday is down

[weak rampart]

^

I am having issues with a ban timer, if I can get in a call to explain that would be the easiest

[weary mason]

Devs have been notified

[dry iris]

❤️

[weary mason]

Server is restarting

[merry egret]

dang this server go down alot?

[stoic thistle]

Not really, we just have some people who are really mean.

[merry egret]

ahh ddosed?

[weak rampart]

I just want help before tomorrow's wipe please and thank you

[white berry]

admin why am i banned for playing with hackers, ik my team8 in real life and honestly they suck at the game

[rose marsh]

Adz an admin will look at it soon, please be patient...

[stoic thistle]

You’re associating with hackers. You said it yourself.

[stoic thistle]

!appeal

[glass olive]

Hey, @white berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose marsh]

#support message was ban timer has finished but still unable to join original message: #support message

[white berry]

what i got banned for that im not playing with any hackers, my teamates are not hacking we all got over 1k hours

[tough urchin]

Hello to everyone. I beg someone to help me please. I'm from Argentina. I love Rust, is my favourite game. I've recently tried to play an oficial server, and it says "DISCONNECTED: HACKING". I made an appeal in Rustoria oficial website and the denied my appeal. I HAVE NEVER CHEATED IN MY LIFE, that would be so dumb because i love steam and Rust and would never do that. Please at least an admin explain me WHY im banned because i really don't understand. This is unbelievable.

[rose marsh]

Ban appeals are final sorry... you can never play here again

[tough urchin]

At least explain me why i'm banned?=

[rose marsh]

You said it, Hacking... nothing more to say

[tough urchin]

Wtf

i say what the server shows

I've never used any cheat

[rose marsh]

the server shows you why you are banned, correct

[tough urchin]

this is a mistake and i would like an admin to explain me in which server and what hack did i use?

[unkempt crow]

<@&274980199668645888> server ddoxed fix

[stoic thistle]

1k+ hours doesn’t mean you don’t hack. Again appeal and the admins will assist you more.

[stoic thistle]

Keep this in general chat, thanks.

[unkempt crow]

i need help

[stoic thistle]

!ticket

[unkempt crow]

c4

[glass olive]

Hey, @unkempt crow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unkempt crow]

cant make a ticket

[rose marsh]

Sorry but ban appeals are final, thank you... please keep this channel clear for support

[unkempt crow]

cant make ticet

[white berry]

how will the admin contact me

[stoic thistle]

Again, make a ticket and the admins will look at your ticket.

[unkempt crow]

<@&274980199668645888> Fix tickets

[stoic thistle]

!ticket

[glass olive]

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

follow the instructions

[unkempt crow]

did 3 times cant do it cooldown

[rose marsh]

then you have created too many tickets in a short period of time... be patient and wait

[stoic thistle]

First of all stop spam tagging us, that’s the 4-5th time you’ve done it.

[split prism]

Please stop @ing staff, wait on the cooldown they will review it.

[rose marsh]

please stop spamming in here, we have given you an answer...

[unkempt crow]

why are you asian in pfp

[verbal pollen]

This is for assistance. Please take your commentary to #general

[unkempt crow]

wont work

[long wren]

No matter how many times you tag, you can't get c4 back

[verbal pollen]

You have too many tickets in the system, per your own remarks. Please be patient. They are handled in the order received. We cannot assist with tickets in Discord, nor can you make a ticket here.

[white berry]

!appeal

[glass olive]

Hey, @white berry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last edge]

dont tag direcly

u had been told several times

[stoic thistle]

Wrong channel for this advertisement. Try #looking-for-group

[oblique condor]

my bad thought i was on it honest mistake

[stoic thistle]

No problem!

[weak rampart]

Hey, I just wanted to give an update. It works now. No idea why before it wasn't, but thank you for your support!

[rose marsh]

awesome, sometimes it takes 15mins to propogate across the servers

[weak rampart]

True true

[hardy owl]

if I was game banned 3 years ago for using someones alt account to play dubs 10x and they later went and cheated on the account is there a chance for a appeal to get unbanned ?

[verbal pollen]

!appeal

[glass olive]

Hey, @hardy owl

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hardy owl]

im not banned on the server as of now

but just want to know for force wipe tmr

im asking for a friend

mb shoulf have made that clear

[verbal pollen]

If your friend was banned, they'd need to submit an appeal to have the ban reviewed. We can't help with info regarding someone else's account.

[hardy owl]

ok no problem sorry for the bother I was just seeing if yall even allow a apeal for game banned alts

cause most servers just shut u down

[verbal pollen]

Only way to find out for sure is to try to appeal the banned account if you haven't already.

[hardy owl]

we are trying too do it the right way and not ban evade

[verbal pollen]

Good plan!

[hardy owl]

panda do u think I could talk to u in a vc for a quick sec

that would be amazing if we could

[verbal pollen]

I am just a chat mod, so I can't help with appeals. Was there something else I could help you with?

[hardy owl]

no no I know

im in chit chat if u can join if not its no big deal

[verbal pollen]

If it's for support, happy to help you here!

[hardy owl]

yes

ohh alr then thanks

wait one more question sorry

when it says in ur rules you have a gameban on another account withing the last 180 whats is that refering to

rust or any game ?

[verbal pollen]

I'm not entirely sure, actually.

[hardy owl]

oh ok

[verbal pollen]

Sorry, I'll see if I can get an answer for you, if someone doesn't pop in 🙂

[hardy owl]

ok sounds great thank u for all the help I really appreciate it

[verbal pollen]

From what I can see it's EAC/FP banned alts

[hardy owl]

sounds good thanks !

[verbal pollen]

np! Sorry that took a min!

[hardy owl]

no no worries at all appreciate it

[verbal pollen]

Just got confirmation--it's Rust only

[hardy owl]

thank

you!!!

[minor haven]

force wipe time and date ?

[verbal pollen]

!wipe

[glass olive]

Hey, @verbal pollen

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[verbal pollen]

!force

[glass olive]

Hey, @minor haven

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

[polar raven]

.

[iron yew]

how do i destroy my own builds

[last edge]

with a hammer

[iron yew]

after the the time is up there used to be a command

[last edge]

for vanilla isnt

[iron yew]

5x

i used to uuse it

[last edge]

for modded idk, sorry

[iron yew]

all good

[thin plover]

you just need to do /remove

[iron yew]

thanks g

[warped gulch]

If i was banned on an account about a year ago( I was hacked) and I appeal a 2nd account and was allowed to play, am I able to play on a 3rd account or do i also have to apeal the third account.

[vale tendon]

I’m not entirely sure, but I believe you’ll also have to appeal the third account since they’re all created from the same IP

[golden portal]

How long do I need to play on the server to qualify for map voting?

Can someone help me answer this question?

[warped gulch]

ok thank you

[long wren]

we dont know too

[lyric basalt]

We know

[lyric basalt]

That’s not an information we can share, you can try after some time of playing 🙂

[languid halo]

i checked the announcements and saw that the BR MAIN will wipe <t:1733432424:R> but on the server info tab on discord says that it will wipe <t:1733425224:R>, what's the correct time?

[long wren]

!force

[glass olive]

Hey, @languid halo

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

[golden portal]

ok~~

[languid halo]

is this for BR MAIN too? cause u had a poll to change it to 4pm est

[long wren]

yes

[languid halo]

are you sure? even on battlemetrics it says 6pm for me

https://www.battlemetrics.com/servers/rust/27531248?playerCount=7D&serverRank=3M

[long wren]

only force wipe time 2pm est and next week normal wipe 4pm est @languid halo

[languid halo]

ohh ok

[tidal ivy]

hi, I want to ask you to unban my Mongo account, I just don’t know why the ban is because I got the account from my older brother, and I can’t file an appeal through the site, I beg you to unban me https://steamcommunity.com/profiles/76561199488107913/

[timber rose]

!appeal

[glass olive]

Hey, @tidal ivy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tidal ivy]

in the appeal, my older brother wrote that he woke up in the morning and was given an erroneous ban due to hacking

and as far as I know, my older brother did not welcome cheats and never used them

[long wren]

have you received a reply to the appeal?

[tidal ivy]

no

there was no answer

and below was the text: Your appeal has been denied. You are no longer able to add to the appeal.

[long wren]

I think you'll have to wait for the admins here

[tidal ivy]

Fine

[long wren]

oh you get an reply

[tidal ivy]

Where?

[brittle fog]

so sea main will wipe tomorrow ?

[long wren]

.

[long wren]

yes 2pm est <t:1733425200:F>

[tidal ivy]

I'm sorry, I'm not English and I use a translator and I can't translate this phrase.

[long wren]

It's okay you will no longer be able to play Rustoria because your appeal has been denied

[tidal ivy]

and you can somehow submit it again

?

[tidal ivy]

I beg you, you can unban me if necessary, then forgive me for my brother.

[long wren]

sorry im not admin

[tidal ivy]

that is, I can contact the administrator?

[long wren]

can contact, but the result doesnt change

[tidal ivy]

so sorry

[toxic shard]

You are permanently banned from rustoria for actively cheating on our servers, this ban is permanent and can't be appealed anymore

[sacred nexus]

Hi, I go to the rustoria server and he writes to me that I'm supposedly playing with a cheat

[normal orbit]

!appeal

[glass olive]

Hey, @sacred nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[normal orbit]

@sacred nexus you'll need to follow the steps outlined above and create an appeal to look into your ban.

[gritty lichen]

!wipe

[glass olive]

Hey, @gritty lichen

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[cloud raptor]

hey will eu long wipe bps today?

[normal orbit]

Yes it will.

[devout snow]

Does eu lowpop have group limit?

[normal orbit]

#server-info

[devout snow]

It says team ui 6, but is it same than group limit? Cause in eu long ui is 12 but i’ve seen way bigger groups there playing.

[fresh elbow]

who was the admin that responded to this

[gaunt fulcrum]

au MAP

[lyric basalt]

We don’t share names of admins who answered your ticket

[fresh elbow]

well i need a admin to look at the blatent clip i have, because i recived that message about 2 mins after the clip i have

https://streamable.com/eslzyk https://steamcommunity.com/profiles/76561199106816754

"watched them for a while"

[fallen arch]

Server kicks me out cause hacking, what should I do?

[remote finch]

!appeal

[glass olive]

Hey, @fallen arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote finch]

appeal here.

[devout snow]

Still didn’t get answer for my question is team ui limit same thing as group limit in eu lowpop?

[quick shuttle]

How can i get in contact with support if i have a question?

[remote finch]

You can make a ticket.

!ticket @quick shuttle

[glass olive]

Hey, @quick shuttle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @quick shuttle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viscid vine]

Team Ui refers to the number of the players you can have in your team, the maximum number is 6 on Eu Low Pop.

[open sail]

what time does us thursday wipe wipe today?

[viscid vine]

!force @open sail

[glass olive]

Hey, @open sail

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

[raw ridge]

@viscid vine How can I get my money back if I accidentally bought a VIP and didn't play on it?

[viscid vine]

!refund @raw ridge

[glass olive]

Hey, @raw ridge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[raw ridge]

i send a ticket

[whole linden]

is max team size 6 across all servers?

[cursive elbow]

no, you can check what the max team size is under #server-info

[toxic shard]

No, actually 6 would be something really uncommon

[uneven fable]

so would a rustoria wipeday with no lag

[viscid vine]

The lag problem is mostly from Rust or host, not Rustoria.

[cursive elbow]

#looking-for-group

[copper valley]

mb

[cursive elbow]

all good 😄

[cunning mirage]

Why the server Rustoria EU Medium is not still wiped

[pulsar trout]

Today is force wipe

[deep epoch]

hello i buy vip for wrong server . can i change the server ?

[cunning mirage]

What is force wipe?

[misty scroll]

Please create a #payment-support ticket

[misty scroll]

All servers wipe the first Thursday of every month as the game update releases

[viscid vine]

!wipe @cunning mirage

[glass olive]

Hey, @cunning mirage

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[whole flare]

why has eu medium not wiped yet?

[cunning mirage]

You didn't answer the question when wipe?

[whole flare]

isnt it regular 4pm cet wipe? it also says that in server info here in discord

[cunning mirage]

!force

[glass olive]

Hey, @cunning mirage

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

[pulsar trout]

!force

[glass olive]

Hey, @whole flare

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

[whole flare]

big sad

[cunning mirage]

It turns out that the global wipe will be at 21:00 or just a quick wipe

[viscid vine]

It's global wipe for facepunch update.

[gilded cypress]

Hello, i have a question
BR Main still having lag issues?

[viscid vine]

If there is a lag issue our developers will review it and solve it as fast they can.

[austere ermine]

@mods i need help

[viscid vine]

?

[austere ermine]

it says im disconnect by hacking when i log on rustoria but i dont hack

[viscid vine]

don't use this channel as a free chat.

!appeal @austere ermine

[glass olive]

Hey, @austere ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[austere ermine]

okay i did it how long do i have to wait?

[tired gale]

tell that to people that are doing off-topic discussions in chats like these, not to people that are supporting other people that have failed to get official support from the staff, mr chat moderator, lmao

[viscid vine]

Posting videos or calling out a cheater on Discord won't do anything just to warn the cheater he might have an admin spectating, they can always create a ticket for this.

[tired gale]

as i have mentioned, he failed to receive help through the ticket system itself, that's why he made a public post where others can see it aswell, if you're trying to isolate the issue into another private ticket, it clearly means you don't give a damn about his problem.

is this the server that people play for? quite disgusting if people are being treated like this lmao
note, this is my opinion, not a factual statement.

[viscid vine]

To issue a ban you need clear evidence, you can't just ban a player because another player brought a video where he got killed 2 times.

[tired gale]

This is insanely illogical what I'm reading, you're basically saying unless we have consistent proof, the player will not be banned, implying that i can easily get a one off free ticket of cheating on the server.

how that dude his report was handled simply is bad, it is understandable that admins don't have the time to instantly be present when things go bad, but proof was provided, and based on the proof it is easily confirmable that the player themselves has an advance of sorts.

the staff brushed his ticket 2 minutes later after ticket creation off as a "we have watched them for a while" implying that what he's doing is fine and nothing suspicious about it.

that is simply unacceptable, and removing my comment on stating that it was incorrectly handled is just disgusting.

[long wren]

what do you need help?

[tired gale]

nothing, thank you.

my case is closed, i found the answer i wanted.

[torn heart]

it's not based on your proof, while it can help admins, they won't ban unless they firsthand collected evidence to ensure they are 100% sure before banning a player for cheating

[tired gale]

which again implies, i can aimbot in front of someone, but as long as an admin didn't see it themselves, the case is closed.

can you confirm that for me?

simple yes or no question honestly.

will a potentiall cheater that aimbots countless of people not be punished unless an Administrator that manages cheater cases see it for themselves.

[torn heart]

so you are saying bc you said someone is cheating they should be banned

[tired gale]

its a yes or no question

[torn heart]

it's not, because the answer isn't a yes or no

[tired gale]

i made sure to explicitly mention its a yes or no question****

[torn heart]

there is no yes or no answer to your question

[tired gale]

okay i'll write it again in a way that can be answered as a yes or no question.

Will a cheater who aimbots remain unpunished unless an Administrator personally witnesses and collects direct evidence of the cheating, even if external evidence is provided by players?

[torn heart]

wont be a way, your perspective as a player differs highly from the perspective admins have, a players word cannot be used as evidence, as you can't just ban someone for cheating bc someone said they are cheating, or one clip from a player looks odd, while all evidence is reviewed by admins and put towards the investigation, their need to do their own review, and can't go off a players word alone, if they did, the entire server would be banned for cheating, as everyone says everyone is cheating

there is no yes or no every case is situation dependant

[little field]

@tired gale if they had to ban every player who says cheater there would not be players able to play the server, if you have video footage and it proves it then it could potentially help in the case and close the case faster but admin has to inspect the situation before making a decision for the reason it happens alot of times where players mistake cheats for example lag sometimes make players look like they have aimbot or as if players are just appearing gpu issues may make it look like the player has abnormally far eyesight but your render distance may not be as good as his gpu, or lies about it (not saying you are lying) admins have tools and the ability to scope out a player and the situation so they can be 100% sure if it was cheats or not cheats so that players do not unnecessarily get banned and lose their progress.

Requesting an admin ensures that the server remains fair and just so that everyone stays safe.

[tired gale]

the issue here lies in how this specific case was handled. The suspected cheater was accused of using wallhacks, which is something that can be verified through proper investigation, such as reviewing logs, analyzing player positioning data, or even requesting additional evidence from the reporter.

Closing the ticket within two minutes, especially after the accused player had likely stopped any suspicious activity post-raid, seems premature. It's logical that someone who has finished their "biggest acts" wouldn't continue to act suspiciously while waiting for the "heat to calm down." A deeper review of the evidence provided or further inquiry could have been instrumental in confirming or refuting the claim.

I understand the need for admins to rely on firsthand evidence, but dismissing reports so quickly without utilizing all available tools to investigate sets a poor precedent. It risks undermining player trust in the reporting system.

I'm resting my case, but I hope with this you guys can realize how insanely flawed your system is.

[fresh elbow]

i provided proof lol standing spray tripple hs with m2, yeah if an admin believes he's legit i might as well start cheating

[unique vapor]

Guys on server info EU Medium say wiped today at 16:00??

[long wren]

<t:1733425200:F> <t:1733425200:R> Force wipe

[dim juniper]

hi there is a hacker at giant excavator

in eu mondays

[long wren]

!ticket

[glass olive]

Hey, @dim juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[elder stag]

How do you get the custom map download url for the force wipe map for Rustoria US Long

[vocal cradle]

Как можно узнать почему мне дали бан?

[normal orbit]

it will be #wipe-feed up to an hour before the server wipes

[jolly kestrel]

!ticket

[glass olive]

Hey, @jolly kestrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fervent glacier]

не могу зайти на сервер, пишет бан

а я вообще на этом сервере 1 раз

[jolly kestrel]

how i can avoid vpn ban? i need for high ping

[gray quarry]

а вайп будет сегодня в 00 00 а потом еще в пятницу в 4 pm

and the vape will be at 00 00 today and then on Friday at 4 pm

[normal orbit]

There should be no whitelisting necessary, I even use exit lag and never needed a whitelist.

+never got banned for using.

[jolly kestrel]

oh nice i was gonna try exitlag thx

[jolly kestrel]

do you better ping for different servers?? like sea/eu

[normal orbit]

I play EU servers from latam and it definately helps me.

But every country,server,ISP etc is different.

[marsh wave]

76561199239974159 need help pls

[verbal pollen]

!ticket

[glass olive]

Hey, @marsh wave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[supple nova]

when was the global wipe??

[viscid vine]

It's just happening

[supple nova]

how do you know when to log into the server?

[obsidian spade]

how long before wipe should i try to update rust?

[viscid vine]

You can update Rust when Facepunch realese the update.

[viscid vine]

You can check the #wipe-feed channel

[obsidian spade]

whem will ik

[viscid vine]

Mostly steam updates the game automatically, but if don't you can check the bottom ''Manage downloads'' button in the steam menu.

[viscid vine]

If you are already running a game, you will have a ''download in que''

[novel warren]

I bought vip for eu by mistake , instead of na can I get it swapped

#support

[viscid vine]

Open a ticket on #payment-support

[marsh wave]

way my ticks disable

Ticket Tool#6207

[ivory pike]

what a noob 😭 stick to eu pal

[viscid vine]

What do you mean more exactly ?

[summer ember]

Any questions just tag Plate

[marsh wave]

I appealed a ban but did not receive a response

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[viscid vine]

You will need to wait.

[languid halo]

where can i check BR main map for this wipe?

[viscid vine]

#wipe-feed

[languid halo]

like how do i open the .map file

[dusky crypt]

hey guys give me donator i payed for medium

[viscid vine]

!vip

[glass olive]

Hey, @dusky crypt

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[normal nova]

wtf

why went small down now

[fair iron]

wtf

[rain bobcat]

Why did sea long go down?

[steady spoke]

force wipe

[blazing fern]

why main restart?

[fair iron]

who restart

[haughty hinge]

are all server restarting

[solid geyser]

its wiping

[rain bobcat]

It already wiped tho

[steady spoke]

starts at 2

force alwasy at 2 bruh

[rain bobcat]

No it doesnt

[viscid vine]

!vipissues @dusky crypt

[glass olive]

Hey, @dusky crypt

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[haughty hinge]

https://tenor.com/view/hotgirldj-drake-drake-bbl-gif-23120951

[rain bobcat]

it is around that time

[blazing fern]

it was already wiped?

[rain bobcat]

yeah exactly

[solid geyser]

game update usually comes out before server wipes

[wanton kraken]

whats wrong w medium

[drowsy coral]

what happened with sea long?

[near halo]

whats wrong with sea long?

[last edge]

!appeal

[glass olive]

Hey, @visual flax

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing fern]

but the map wiped? it was the new map and zero vending machines

[pallid saffron]

I had hqm all tc wtf

[tawny brook]

Yo can an admin check on my ban appeal

[visual flax]

i appealed and it said to write to him here

[tawny brook]

!appeal

[glass olive]

Hey, @tawny brook

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy coral]

!appeal

[glass olive]

Hey, @drowsy coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow tundra]

what happened? xd arent the servers were up?

[languid halo]

how do i open the .map file?

[proper quail]

A YEAR AGO I WAS BANNED FOR NOTHING, I had a VIP account, then I tried to get unbanned many times, but I was refused for 2 months, maybe now someone can help me. Then there was a wave of bans and I was not the only one who got banned for nothing, I can't appeal as I did a year ago

[viscid vine]

Quick restart.

[ashen bramble]

my assetwarmup is done laoding but wont go on to the next part

[viscid vine]

servers restarted.

[fallow tundra]

I hope we don't have to wait until 9pm. Again...

[tawny brook]

Letsgooo im unbanned

I got too many reports lmao, sum1 tokens?

[ashen bramble]

wtf is that i load in through ip and now i gotta wait in q

[dusky crypt]

wen medium ?

[blazing crown]

im having troubles

updating the game , it wont pop off

can anyone help me the update

[slow vapor]

close steam and open it again

[last edge]

u restart the game?

[wanton kraken]

whatt

[blazing crown]

yeah, i closed steam completly it still wont update

[wanton kraken]

what is this i cant join i updated

[frank holly]

Rustoria EU Medium is saying "Server Update Required"??

[blazing crown]

and even did full shutdown on my computer

[jovial epoch]

im getting "wrong connection protocal: server update required!"

[fathom drift]

hi can I talk to a admin. I am trying to join us long with my team and it says I got discconected for hacking. I have never hacked in any game and have not played rust for 2 weeks

[slow vapor]

!appeal

[glass olive]

Hey, @fathom drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slow vapor]

when did you do this?

[blazing crown]

just npw

now

[fathom drift]

!appeal

[glass olive]

Hey, @fathom drift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sand timber]

why i cant connect to the medium eu

Wrong connection Protocol: Server Update required

[blazing crown]

should i join call

[fickle leaf]

hey my vip doesnt work

someone help

[wanton kraken]

aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

[balmy cypress]

#payment-support

[sand timber]

can you help me please?

[sand timber]

.

[unkempt crow]

<@&274980199668645888> fix server

[near halo]

is eu medium being fixed?

[sand timber]

same question

[modest blade]

?

[sand timber]

Disconnected (Wrong Connection Protocol: Server update required!) - returning to main menu

[fathom drift]

when I got to the website to appeal and it asks me ban or mute I clicked ban and it says it didnt find any??? but yet it still says im hacking when i try to join?

[modest blade]

Which server?

[near halo]

medium

[sand timber]

Disconnected (Wrong Connection Protocol: Server update required!) - returning to main menu

mistake that EU Medium gives

[near halo]

eu medium

[blazing crown]

it wont update , i need help

[modest blade]

Our staff team is working on it,.

Have a littlebit patient 🙂

[sand timber]

allright

approximatelly when server will be up?

can you tell or no

[modest blade]

Not really.

[sand timber]

unlucky

[cedar tiger]

@modest blade I have 2 active VIPs and Its stillmaking me wait in Queue on EU long can you help?

[lone sierra]

EVERY WIPE EVERY TIME

[cedar tiger]

I thought it was active, I went it queue so I bought it again and im still stuck in Q

[modest blade]

Are you VIP in EU long?

[cedar tiger]

Yes

2 of them are active

[lone sierra]

STOP TYPING GO FIX STUFF

[haughty vapor]

ù

[modest blade]

Not sure, try to make a ticket any admin should have your answer for it.

[misty scroll]

#payment-support please

[clever sparrow]

where can i see the new map of rustoria eu long

[ivory lodge]

is there christmas calendar ?

[near halo]

EU Medium

[feral epoch]

main up yet?

[scenic trench]

i am getting ping issue how can i fix

300 ping more than usual

[cedar tiger]

payment support literally doesnt work @misty scroll which is why I messaged here

[delicate galleon]

i got prio and my stuff aint working

[lyric basalt]

We've found the issue with EU Med, server is restarting

[misty scroll]

Why does it not work?

[cedar tiger]

I click open ticket and nothing loads

[sand timber]

when approximatelly

[marsh wave]

Where can I appeal for VIP refund

[misty scroll]

Others have made tickets in there, it definitely works

[wanton kraken]

TURN ONNNNNNNNNNNNNNNNN

[delicate galleon]

can you help my prio is not working

[misty scroll]

You need to select language

[wanton kraken]

TURN ON MEDIUMMMMMMMMMMMMMMMMM

[cedar tiger]

I do and the 3 dots buffer then just ends

[fathom drift]

after I appeal my ban how do I see the responce of the admins?

[misty scroll]

#payment-support

[wanton kraken]

::>>>>>>______>>>>>>

[dusky yew]

when i joining eu long i have receiving data since 5 mins, should i wait or restart?

[cedar tiger]

Ill literally stream it to you

[misty scroll]

On the website you appealed on

[wanton kraken]

>..>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>__>>>>>>>>>>>>::_:::;;;;;;;;;;::

[delicate galleon]

does not work

[coral sail]

Hi, I have VIP for EU main but stil in the queu? home come

[misty scroll]

It will likely not resolve itself if you've been stuck for 5 minutes already, might as well restart

[misty scroll]

What does not work?

[wanton kraken]

WWWE WWANNA PLAY

[dusky yew]

thanks

[fathom drift]

where on the website do i see it. sorry if I dont understand but will it send me a messege?

[patent spire]

Rustoria EU Medium is off?

[delicate galleon]

when you slect it just loads and then makes you re select

[cedar tiger]

@misty scroll When we pick a language it resets and just goes back to open ticket. its busted

[misty scroll]

Others are making payment support tickets right now, it should definitely work

[near halo]

When will the medium be repaired??????????????????????????

[stuck thorn]

i bought vip and im still in queue

[coral sail]

same for me

[cedar tiger]

Im telling you it doesnt work and its not just me so something is definitely up

[wicked sable]

wtf why medium is offline ?

hm we need wait for it shit ?

[near halo]

medium got removed from bots? 💀

[misty scroll]

Interesting, not sure why it works for some but not others

[stuck thorn]

brough xD

[wanton kraken]

Whereeee iS MEDIUM

[delicate galleon]

so how can i get help if it dont work

[wanton kraken]

wee are waiting for meedium and what

[patent spire]

Rustoria EU Medium is off?

[misty scroll]

Medium is being worked on, will be up ASAP

[near halo]

rustoria admins are clowns

[coral sail]

Hi, is there a queue for VIPs? for Rustoria EU Main

Got a sub but still in the queue

[misty scroll]

Appreciate the kind words

[lyric basalt]

No, if you have VIP you shouldn't be in queue

[onyx whale]

I need help I bought a VIP activated on the account there is no VIP and a queue what to do?

[lyric basalt]

Please open #payment-support ticket

[misty scroll]

Try restarting your Discord, people are still making tickets in there

Ctrl + R

[near halo]

admins are corrupt selections

[wanton kraken]

we need time exactly

[elfin pivot]

mb EU medium open? :>

[delicate galleon]

it worked thankyou

[wanton kraken]

when its going to turn on i mean EU MEDIUM

[misty scroll]

EU Medium is booting up right now, will be online ASAP

[winged halo]

open slot pls eu Main

[near halo]

I will fuck with the cheat if you don't turn on the server

[snow sorrel]

@sharp rapids

[slate sequoia]

Is there an admin looking at tickets at this time? Just curious, I want to know if there's a chance you can look at mine so I can play here again

[whole flare]

xd

[analog mural]

nah i dont belive

fein i will drain ur piss

[coral sail]

Thank you. I have raised one

[misty scroll]

If you made an appeal then it will be responded to soon

[misty scroll]

Then don't believe it

[slate sequoia]

ok

[neon locust]

Good day! Please help, crashes for a reason (Hacking)'

[iron viper]

pls open it

[stuck condor]

medium?

[viscid vine]

Describe your problem properly

[onyx whale]

please view my ticket

[near halo]

you can stop jerking off to each other and start the server))

[onyx whale]

0585

[misty scroll]

EU Medium is booting up, you will be able to join shortly!

[misty scroll]

!appeal

[glass olive]

Hey, @neon locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden sentinel]

same for me

[ornate siren]

skibidi

[misty scroll]

If you made a ticket it will be looked into ASAP

[jovial rampart]

CКИБИДИ ПАУ ПАУ ПИУ ПИУ

[near halo]

The nearest time is 4 hours to wait or 5

[misty scroll]

What?

[jovial rampart]

schaadt i love you

[graceful bluff]

Админы, я на вашу мамашу ебучую спермой хуярил, ебланы

[near halo]

not to be impatient but u got a ETA? for eu medium?

[neon locust]

@viscid vine I connect to the server, after which I get the Disconnect: Hacking error

[near halo]

you fucking ate the server

[misty scroll]

I can't give an exact ETA, but it will be up soon

[viscid vine]

Try to restart your game and verify your files.

[near halo]

alright

[misty scroll]

!appeal

[glass olive]

Hey, @neon locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty scroll]

Sorry I was hungry

[near halo]

ok

[neon locust]

@viscid vine I have already checked the files and reinstalled the game.

[frail scarab]

goooooooool

[misty scroll]

Stop spamming in here

[viscid vine]

!appeal @neon locust

[glass olive]

Hey, @neon locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jovial rampart]

КТО НЕ ПИДОР ПИШИТЕ +

[ornate siren]

no

[misty scroll]

#general or mute

[analog mural]

still nothing

[tender scarab]

i have client updated rust but its saying i havent updated

[frail scarab]

РЕБЯТКИ ДОМАШНЕЕ ЗАДАНИЕ

[viscid vine]

Try to restart steam.

[graceful bluff]

Кто ждет запуска сервера +

Сосали?

[ornate siren]

_

[shut orchid]

Yo bro Rustoria EU medium not up

[rugged elk]

admin why, instead of starting the server, you are drinking today is not even Friday, let's tomorrow

[ornate siren]

сервер гавно

[dusk cliff]

MEDIUM?????

[tender scarab]

just close and open it?

[shut orchid]

Yo bro Rustoria EU medium not up

[frail scarab]

гои говно мошиах близко

[graceful bluff]

Хуй мне в кеды, запустите сервер ебланы безмамный

[eager prism]

Hi, I was connection to connect long.rustoria.uk:28010 and I have been in queue on 20th place, so the big fucking problem in that I was kicked out of server !!!! Just answer me why any how you FIX this problem because of your side RIGHT NOW!!!!

[onyx whale]

Thanks it worked

[neon locust]

@viscid vine I mean, stop spamming? I can't solve the problem, what should you help me with? And you write stop spamming... Can you start working already????

[rugged elk]

admin i have sex with ur mum she has good dick

[viscid vine]

Fully close steam and boot it again.

[misty scroll]

Aware, it is being worked on

[weary kelp]

Братан, я хочу с тобой в тиму

[vague veldt]

add more slots

[weary kelp]

возьми пж

[iron viper]

how long???

[analog mural]

whats happenin with medium

[misty scroll]

Cool, move to #general

[ornate siren]

нет

[viscid vine]

I did not say to stop spam.

[shut orchid]

how many time ?

[rugged elk]

scvo

[viscid vine]

!appeal @neon locust

[glass olive]

Hey, @neon locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shut orchid]

How long will it take?

[weary kelp]

иди нахуй

[rugged elk]

when u launch medium

[ornate siren]

нет

[patent spire]

@sharp rapids

[rugged elk]

?

[ornate siren]

заходим

[wanton kraken]

why is there queueeeeeeeeeeeeeeeeee?///

WHY IS IT ON LIST

WTF ARE U GUYS COOKING??

[marsh path]

hit sign on motocycle and body dissapeared on us msmall any ideas ?

[misty scroll]

Should be up now

[misty scroll]

Should be up now

[shut orchid]

ye i see

[rugged elk]

see

[slow heron]

are you guys opening slots for medium?

[wanton kraken]

Schaadt theree is queue WHY?

[shut orchid]

200 slot its max ?

[misty scroll]

Because a lot of people try to connect

[versed quartz]

!slots

[glass olive]

Hey, @slow heron

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[rugged elk]

admin can u give me vip im veteran of svo

[wanton kraken]

bro its not on server list we dont get any notif to join fast why u dont notif as

[misty scroll]

???

[rugged elk]

u know svo?

sheremetyevo airport

[viscid vine]

You can connect from console, find your server in the #server-info channel.

[slow heron]

is there a map preview??

[viscid vine]

#wipe-feed

[misty scroll]

You can see the maps in #wipe-feed

[rugged elk]

is it possible to have a sex with admin?

[misty scroll]

No

[brittle thistle]

Rustoria br main wipe 18:00?

[misty scroll]

It is possible to move to #general though

[misty scroll]

No, it just wiped

[hollow sable]

guys medium is worked you just have delete rust

[misty scroll]

#general please

[brittle thistle]

?

[hollow sable]

Не плачь заебал

[graceful bluff]

((((((((

[misty scroll]

The server just wiped 29 minutes ago, along with all other servers for force wipe

[misty scroll]

#general please

#general please

[graceful bluff]

Медиум открыли

Заходите

[hollow sable]

яsorry

[wanton kraken]

i buyed vip its not working

[misty scroll]

#payment-support

[brittle thistle]

so there won't be another Wipe?

[misty scroll]

No

[brittle thistle]

Thanks

[sand timber]

can you guys expand slots for eu medium?

[gleaming sail]

is there a leave timer?

[misty scroll]

It will expand automatically, not something staff do

[misty scroll]

No

[sand timber]

will it expand more than 450?

or 450 is the maximum

[gleaming sail]

so if i leave i will be in queue again?

[sand timber]

yes

[gleaming sail]

bruh wtf im just stuck on recieving data

[misty scroll]

For Medium I believe it's max yeah

[misty scroll]

Correct

[misty scroll]

There is not much I can do regarding that unfortunately

Your game most likely needs to be restarted

[sand timber]

great what can i say, i was monitoring bots which were off at the time but the actual server was on

[pulsar heron]

how do i open ticket?

[misty scroll]

!ticket

[glass olive]

Hey, @pulsar heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sand timber]

fucking crazy

[neon locust]

Please tell me where you can view the status of the appeal?

[misty scroll]

The place you submitted the appeal

[near halo]

/ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hazy heron]

why arctic crates dont respawn at all

[sleek sigil]

any particular reason why monuments dont spawn as often as always on eu main?

[timber snow]

!TICKET

[glass olive]

Hey, @timber snow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber snow]

!ticket

[glass olive]

Hey, @timber snow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[misty scroll]

The respawn rates are 100% vanilla, not something we touch

If you believe they are too slow, make a suggestion through F7, which goes to Facepunch

[upbeat depot]

Hey is it possible for me to get whitelisted for using a VPN?

[misty scroll]

There is no whitelist, you can just join

[sleek sigil]

idk i have strong feeling it was alway faster than on vanila

[misty scroll]

It's an official server, that would not be possible

[jovial rampart]

Админ почему мне пишет hacking, а на сайте пишет ваш бан не найден

Admin why does hacking write to me, but your ban is not found on the site

[misty scroll]

Send me your SteamID please

[sleek sigil]

would you be able to check it there isnt any problem related to that?

[misty scroll]

There is nothing I could check, it's within Rust itself

[patent spire]

Open slots for @sharp rapids

[neon locust]

I have already applied for an appeal, where can I see the status?

[jovial rampart]

76561198817214499

[misty scroll]

You can see the status where you submitted the appeal

Your question has been answered many times already

[round sage]

WHY DID I GET KICKED FROM RUSTORIA MAIN EU WHEN I WAS LOADING IN??????????

[crude forge]

medium not working//////receiving data 10 min

[lusty gust]

restart

nah nvm i thought u were saying long

[round sage]

Nah bro my pc is fine, it was a fuxking server issue thing

[misty scroll]

Your appeal was denied

[lusty gust]

u re cooked.

[round sage]

Now im stuck in a 200+ queue again

Fuck rustoria

[lusty gust]

lol

[misty scroll]

You need to restart your game

[misty scroll]

Why were you kicked?

[round sage]

First they restart main putting us in queue and now server kicked me for no reason

[misty scroll]

What was the message

[round sage]

Authorisation somthing

[misty scroll]

Check F1 console

[jovial rampart]

why? im not hack

[misty scroll]

Yes you were

[lusty gust]

lmao

[misty ivy]

i just got prio and it isnt working

[round sage]

Authentication timed out 2/2

[misty scroll]

#payment-support

[jovial rampart]

I was banned for playing with a cheater

[misty scroll]

Not too sure, I can't really tell you much other than try again

[hasty marten]

/ticket

[glass olive]

Hey, @hasty marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[round sage]

Man fuxking ass server

[hard flicker]

https://outplayed.tv/rust/PP8aYQ nice server guys

[hasty marten]

/ticket receiving data help

[glass olive]

Hey, @hasty marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brave tundra]

/ticket receiving data help

[glass olive]

Hey, @brave tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hasty marten]

help to receiving data

[misty scroll]

You jumped on a new account after getting banned on your other one

That's now how it works

[misty scroll]

You need to restart your game

[misty scroll]

Thank you for your kind words

[misty scroll]

You need to restart your game

[round sage]

Im sorry im just mad as hell, i just waited in queue and now im stuck in here again for no reason

[surreal summit]

где 5-минутка

[jovial rampart]

Yes, I understand, but I was given a unban

[hasty marten]

5 минутка

[misty scroll]

I understand that you are frustrated, but it's not something that anybody does intentionally

[surreal summit]

меня выкинуло и во время игры и тупо опять очередь

[misty scroll]

You were not

[split patrol]

Why is EU long again offline?

[jovial rampart]

1

[velvet tiger]

BOMBOCLAT SERVERS

[jovial rampart]

1

[jovial rampart]

сheck adm

I played before the wipe on your server

[misty scroll]

Yes, and you were banned

[split patrol]

thanks ❤️

[misty scroll]

You are not allowed to play Rustoria

[misty scroll]

Please move to #general if there is nothing else I can help you with

That is not an option, no

PayPal or Stripe

[cinder olive]

where's @raven mist

[misty scroll]

Do you need help?

[jovial rampart]

you are wrong in this situation

[misty scroll]

I am quite literally looking at your ban right now

There is no way to skip the queue without having VIP no

[jovial rampart]

I didn't play with the software

[misty scroll]

There is nothing to argue about, you were caught cheating on the server

[jovial rampart]

I was banned for 7 days

[misty scroll]

This account?

[jovial rampart]

yes

[misty scroll]

No

https://files.rustoria.co/schaadt/d66c0162-7039-4098-941e-407a0d37e9a1.png

[jovial rampart]

I can take off the screen

[lusty gust]

I have a vip on eu long but im on que

can you help me admin

[misty scroll]

#payment-support

[misty scroll]

You are banned for "Hacking"

[jovial rampart]

Well, I didn't cheat

[misty scroll]

You were cheating and banned for it

[lusty gust]

opened ticket, would appreciate if i can get fast help

[misty scroll]

It will be dealt with ASAP

[jovial rampart]

you can watch me as much as you want, you mistakenly gave me a ban, I did not play with the software

[misty scroll]

You may disagree with the ban, but the ban is correctly placed and will not be removed. There is no reason to keep arguing in here. Have a nice day!

[velvet tiger]

UP SLOTS ON EU LONG PLS POOKIE

[deep epoch]

cant connect to EU long

[misty scroll]

Why not?

[round sage]

Please UP SLOTS ON EU MAIN

250

[dawn bear]

has the wipe hit yet?

[misty scroll]

We can't just keep infinitely upping the slots because you didn't get in

[deep epoch]

now all okay but connect doesnt work and idk why

[misty scroll]

Almost an hour ago

[hasty marten]

why should I queue because of your server error? do a restart or a re-swipe .

/ticket why should I queue because of your server error? do a restart or a re-swipe .

[glass olive]

Hey, @hasty marten

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deft sinew]

can i got queue skip pls i joined from staging and the server restart and then joined again and then the server restart and now im stuck in 100 q after joining 3 times i cant buy vip

[misty scroll]

It is not a server error, it is a client error

[patent spire]

Open slots for @sharp rapids

[misty scroll]

You can not get queue skip no

[hasty marten]

RESTRART

[misty scroll]

No

[hasty marten]

RESTART

YES LAGSTORIA

[misty scroll]

Why would we restart because of an error on your side?

[deft sinew]

alr fuck your server then ass server i dont know why people play it always lag

[weak abyss]

Cannot connect to medium uk: disconnected hacking. What should I do?

[hasty marten]

and why should I wait 30 minutes for your wipe?

[misty scroll]

Thank you for your kind words, I hope you have a lovely evening 🥰

[dawn bear]

[hasty marten]

lagstoria

[weak abyss]

never used any cheats or anything else

[hasty marten]

lagstoria

[misty scroll]

There was an error at wipe, but the error you are describing was a client side error, not a reason to restart the server?

Please move to #general

[tender mist]

helo why im next im queue 10 minutes

[misty scroll]

!appeal

[glass olive]

Hey, @weak abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty scroll]

Because people need to leave the server before you can join

[pliant flax]

I bought VIP, my bank deducted the money but I did not receive VIP.

[lunar trail]

Any admins there can help me? I just bought vip to skip the queue but can't get to the front of the queue when i connect?

[tender mist]

a lot of people leave

[misty scroll]

#payment-support

[misty scroll]

#payment-support

[misty scroll]

The population is likely above the limit, which server are you on?

[hasty marten]

Will half of the players be queuing up now? because of your delay, will this half have this error and will they have to queue again? You're finished

[tender mist]

my friend was 80 now hes 70

but im next lol

long eu

[misty scroll]

Move to #general, you don't need help, you just want to insult us

[weak abyss]

how should I check the Ban status?

never used any soft or cheats but could not connect

[tender mist]

can you do something with it

[misty scroll]

It has 768 and the limit is 600, which means 168 people need to leave before you can join

[solid coral]

I have a vip on eu long but im on que
can you help me admin

[misty scroll]

Your friends queue moved because people between you and them left

[misty scroll]

#payment-support

[misty scroll]

!appeal

[glass olive]

Hey, @weak abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[forest quest]

I already have 4 queues showing 10 minutes, what is this?

[misty scroll]

Read right above, I already explained it

That's how the queue works on Rust

[forest quest]

where

[misty scroll]

Here

[forest quest]

ty

[misty scroll]

For EU Long, but replace the numbers with whatever server you are on

[pure cape]

why did I log in for a long time, I had 6 queues running for half an hour, then the server turned off, I spammed the connection to the server did not come in, I saw that it turned on, I did not connect through the connection

[pure cape]

185.248.134.156:28010

этот на сайте был

this IP was on the site at first, then it didn't

[misty scroll]

Yes, which is why I'm giving you the new one

[candid vigil]

bru

[pure cape]

What nonsense, you deceived me

[haughty hinge]

Every wipe

[candid vigil]

i finally get into server

get dc insta now im in 200 que

[pure cape]

You have deceived many people, dislike you

[misty scroll]

The server IP was changed to fix lag, there is no deception involved here

[stoic thistle]

server is lagging so much

[haughty hinge]

Rustoria is losing its flow

Absolutely ridiculous

[somber fable]

i keep trying to connect to us long i have a queue skip but when i connect i get kicked and it says disconnected: Hacking

[haughty hinge]

Months straight of thi bs

[misty scroll]

!appeal

[glass olive]

Hey, @somber fable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[misty scroll]

Thank you for your kind words

Please describe which issue you are facing in order to get help

[tender mist]

why you cant give more slots in eu long

[misty scroll]

!slots

[glass olive]

Hey, @misty scroll

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[haughty hinge]

The issue is prevalant

[fallow tundra]

there is 800 pop with 400 queue and the spawn rate is 0 why is that? eu long...

[haughty hinge]

And has been persisting for MONTHS

[misty scroll]

Would you be so kind as to enlighten me then?

[misty scroll]

The spawn rates are 100% vanilla and not something we touch

[pure cape]

you said that new players can't connect, also not 750 online, but 800

it turns out to be a donat garbage dump

[misty scroll]

What?

[haughty hinge]

Server has been crashing (Us Main) for 5 months straight now? Maybe even longer??? Same thing used to happen to rustafied and they shit the bed now their servers are dead. Would be sad to see it happen to toria

[misty scroll]

I have no idea what you are referring to, could you please explain?

[pure cape]

++

[haughty hinge]

Fix the issue or rustoria is gonna keep losing players and end up like rustafied

[misty scroll]

The crash issues are mostly from memory leaks within Rust itself, it is happening on all servers, not just Rustoria.

[haughty hinge]

Unfortunate, its been months though

[misty scroll]

Of course there are exceptions, but these are happening randomly which makes it difficult to prevent, but I can assure you that we are doing everything we can

[pure cape]

you said that we won't be able to connect until the online slots go down to the maximum level, so why the fuck are new players still connecting?

[haughty hinge]

Wasnt it a ddos attack initially?

[pure cape]

Since you wrote this, 100 players have already entered

[void condor]

The restart on US_Main currently is because of a memory leak, a memory leak that is not in our hands. This has been reported to Facepunch and they're aware of it

[misty scroll]

Then the slots were upped

Or players with queue skip joined

[junior wing]

looks like us long bot is showing eu long pop

[pure cape]

so, as I said, is this a donation dump?

[blissful current]

fix your damn computer server

[void condor]

#support message

[candid saddle]

is there a way to appeal through vc?

[misty scroll]

Players with queue skip need to be able to join the server even when there is a queue, you know, otherwise what are they paying for?

[misty scroll]

No, only the website

!appeal

[glass olive]

Hey, @misty scroll

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid saddle]

@void condor i got banned for doxxing when i put a fake address is there a way i can get unbanned it says after 28 days but i wanna play wipe

[misty scroll]

Appeal

[candid saddle]

I will pay bro please

[misty scroll]

Appeal your ban

[candid saddle]

i did

[misty scroll]

Was it denied?

[pure cape]

the game is full, change the server, you took it at all and changed the ip at the moment, which is why I could not connect during

[candid saddle]

how do i check

[weak abyss]

check Appeal #55cc28 ASAP

[misty scroll]

The same place you made the appeal

[candid saddle]

i appealed like last weak

you think i should be checked now?

[haughty hinge]

So initially it was a ddos attack, now its a memory leak that persists EVERY wipe

[patent spire]

Open slots for @sharp rapids

[weak abyss]

Appeal #55cc28. I've banned for no reason and cannot play

[misty scroll]

#support message

[misty scroll]

You will not get priority support by spamming your appeal in here

[candid saddle]

Bro i made an appeal 6 days ago and it still hasnt been checked?

[misty scroll]

Thank you for the kind words 🥰

[pure cape]

fix the server or I'll go to the prosecutor's office

[misty scroll]

That sounds unlikely, please send me your SteamID and I'll check up on the status

[candid saddle]

okay

[junior wing]

schaadt can u fix us long bot showing wrong pop

[misty scroll]

I'm not sure what you are getting at

[junior wing]

or pass it on

[pure cape]

restart the server on the desired IP

[misty scroll]

I will pass it on, thanks

[candid saddle]

@misty scroll not_fire1

[junior wing]

no, thank you

[candid saddle]

wait

[misty scroll]

!steamid

[glass olive]

Hey, @candid saddle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[candid saddle]

wrong

its ardakavgaci

[obsidian spade]

ultra ?

[candid saddle]

!steamid ardakavgaci

[glass olive]

Hey, @candid saddle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[misty scroll]

Click the link, get your ID, post it here

[candid saddle]

76561199400793685

[pure cape]

what

[weak abyss]

waited 1 hour to enter this f***ing server and then it said Disconnected Hacking. I've never had any cheats or other soft and had never been banned