#support

1 messages · Page 630 of 1

fluid fog
#

i drop a ticket here

raven mist
#

Where

fluid fog
#

can someone check it please

raven mist
#

Cheater report?

fluid fog
#

europe-0579

#

lagging

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only on this server

raven mist
#

Aha, you'll need to wait untill our network engineer gets back to you

#

Going into waiting for support is not going to speed up the progres

fluid fog
#

is hes sleeping or no time for me right now

raven mist
#

I have no idea :/ Can't tell

fluid fog
#

ok

lament kindle
#

<@&274971100184576010> i need help

#

<@&274971100184576010> pls vc i want to show this cheater pls

#

<@&274971100184576010> i cant progres

raven mist
#

Stop

#

tagging

#

Make a ticket

#

we dont take reports over discord

lament kindle
#

bro pls can we vc

raven mist
#

No, make a ticket and we'll get to iy

nova scroll
rose marsh
tight crane
#

how i make a ticket

slow vapor
glass oliveBOT
#

Hey, @tight crane

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tight crane
#

well i cant even make a ban appeal bc it wont let me login through steam

#

bc i have community ban on steam

toxic shard
#

in your case it's not worth the time

#

you got gamebanned while playing on rustoria, that's a hacking ban which are permanent

vagrant wave
#

how do i cancel a subscription to the vip service i only wanted to buy it for one month and now ive had it for 5 months not knowing it was going

glass oliveBOT
toxic shard
vagrant wave
#

thank you very much 🙏

silk relic
#

/ticket

glass oliveBOT
#

Hey, @silk relic

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

bitter light
#

hello admins, my friend was not even playin and got banned on rust, some people that hated him were friends with admin so yea, i think thats not right that we gets banned for no reason at all just because people are friends with admins, thats fckin admin abuse. his acc: https://steamcommunity.com/profiles/76561198275100651 and atleast check his pc PLEASE

short cove
#

/ticket

glass oliveBOT
#

Hey, @short cove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

long wren
short cove
#

crazy can i ask u a question

long wren
short cove
#

theres a guy door camping and stream sniping a friend of mine how can i go about getting him banned hes in a car next to our base in a base flashing the lights and blaring the horn and its hard to do anything is there a way?

#

he said he tried but since he aint partnered yall cant do anything about it but being partnered shouldnt matter bc its still stream sniping at the end of the day

short cove
#

So even though he aint partnered they can be banned right

long wren
short cove
#

I did ty for ur help

lyric basalt
short cove
#

Yes i understand but at some point it has to he said they been doing this for months

polar stirrup
#

there is a guy that added me on steam and says he is with you guys his name is
Rustoria | -Keny
Is he apart of your team?

ocean fulcrum
#

ive been added by someone like that

#

im 99% sure they arent

glass oliveBOT
#

Hey, @polar stirrup

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

tough urchin
#

Hello to everyone. I need assistance from an admin

#

Please.

blissful arrow
#

I entered a new server. Someone told me the password of a 1x2 small house. There was nothing in the house. When I played for a few hours, I was kicked out of the server. I don't know what happened. I'm not a hacker. I'm just playing games normally.

#

76561199667689817

glass oliveBOT
#

Hey, @blissful arrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful arrow
#

This is me🆔

stoic thistle
blissful arrow
#

@stoic thistle I entered a new server. Someone told me the password of a 1x2 small house. There was nothing in the house. When I played for a few hours, I was kicked out of the server. I don't know what happened. I'm not a hacker. I'm just playing games normally.

tough urchin
#

Im trying to enter the server "BR MAIN" and i get the following error: DISCONECTED: HACKING. I don't know why. I've never played this server before and never used any hack

stoic thistle
#

Please make an appeal; create a ticket and admins will assist you when available, thanks!

#

!appeal

glass oliveBOT
#

Hey, @stoic thistle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blissful arrow
#

OK

#

no

stoic thistle
tough urchin
#

Thank you

blissful arrow
toxic shard
#

"come to discord. gg/rustoria - Marc" for instance

tough urchin
#

Marc do you know why i'm getting the error "DISCONNECTED: HACKING" in BAR MAIN ?

glass oliveBOT
#

Hey, @tough urchin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough urchin
#

i'm also getting an error in the top left corner of the screen, all in red

near kraken
#

I'm leaving the BR MAIN server, as at least 50 players have already reported the same team for having cheaters.

Unfortunately, despite live streams showing their behavior, no moderators or support staff seem to take action. It's hard to believe that the majority of the server is wrong about this team.

The team we are reporting is the Top 1 team on Rustoria BR MAIN:
https://rustoria.co/clans/AAAAAA

Please check their stats.

It seems like the ticket isn't serving any purpose.

blissful arrow
#

@lyric basalt

near halo
#

Hey, admins.

#

Can i have a teammate that has a game ban from 595 days ago, his account got hacked.

tight niche
desert stag
#

Hi, it's been 4 days, and I still haven't been answered about the ban

stoic thistle
glass oliveBOT
#

Hey, @near kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stoic thistle
#

Staff members are very busy especially because of the Holiday weekend so please be patient and active admins will help when they are free.

stoic thistle
#

!ticket

glass oliveBOT
#

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tight niche
#

He can check it

stoic thistle
#

Was telling him that information because if his friends acc really did get hacked he can provide info etc but who knows. Im not going to speak on something that I don’t know.

near kraken
# stoic thistle !ticket

I have already reported the issue, and the ticket was closed, but the cheaters are still active on the server.

They publicly talk in the in-game chat and have even been shown using Logitech macros during their live streams.

Additionally, they’ve been inviting other players from the server to join their team, as long as those players also download and use the macro.

This is severely impacting the experience for the majority of the server, and action needs to be taken.

tight niche
#

Like the old ban

ashen vortex
#

Hello guys, please tell me when there will be a global wipe on the server Rustoira.co - EU Mondays (What time is it GMT)

chrome trail
#

how do i add video to a ticket

long wren
cursive kayakBOT
#

@ashen vortex

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1733151600:F> (<t:1733151600:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

hearty fulcrum
#

hello, please put the link in your ticket. putting it here in discord does not do anything.

chrome trail
#

na I added it to the ticket

tacit quail
#

how the hell do i leave this damn event

hearty fulcrum
echo sapphire
#

Hello, I want to appeal to the ban of my team, since I find that the ban was unjustified since we raided a house that we did not know was inside a bug and we only put a bag but at no time did we occupy the house to store loot or something like that Therefore, I hope you understand the situation and at no time did I want to abuse a bug or anything like that, but on top of that I paid the VIP and obviously I am not going to do something that would cause my account to be banned, sorry for the english but it's the translator's. "rustoria br main"

verbal pollen
glass oliveBOT
#

Hey, @echo sapphire

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lethal furnace
glass oliveBOT
#

Hey, @lethal furnace

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

lethal furnace
#

its showing the wrong twitter account

rose marsh
#

you may of missed a step, double check on the website that your accounts are linked

lethal furnace
#

No its showing the wrong account i think Everything else shows

rose marsh
#

when you click follow what does it come up with?

lethal furnace
#

takes me here

rose marsh
#

hmmm and you Authorized when it asked?

lethal furnace
#

yeah you bet

#

can you approve my unlink request

rose marsh
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I can't

modern veldt
#

Dear administrator, my Rust has been banned due to VPN and it has been over a day now. I have not been able to unlock it yet. I would like to play Rust. Please handle this as soon as you receive this message. Thank you

lethal furnace
rose marsh
# lethal furnace yeah you bet

on x you can go to account settings, security and account acces, apps and session and check if Rustoria is listed in there

rose marsh
modern veldt
#

yes

rose marsh
verbal pollen
modern veldt
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I wait one day

lethal furnace
#

under apps and sessions

rose marsh
lethal furnace
rose marsh
modern veldt
rose marsh
# lethal furnace just one

yeah not too sure, out of ideas to help sorry... create a ticket and a admin will be able to help you more

rose marsh
glass oliveBOT
#

Hey, @lethal furnace

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lethal furnace
#

Okay thanks

rose marsh
hearty fulcrum
verbal pollen
lethal furnace
hearty fulcrum
lethal furnace
#

I started an unlink

late sapphire
#

somebody can ban cheater on eu main

verbal pollen
glass oliveBOT
#

Hey, @late sapphire

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

#

Hey, @late sapphire

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

broken spruce
#

please someone come ban this cheater he has 100 hours and he only hits headshots and knows everything rustoria us small

glass oliveBOT
#

Hey, @broken spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

trim arrow
#

Is there any admins that can get me unstuck im glitched in a wall from an elevator

long wren
#

and admins does not interfere with gameplay at all

narrow valley
#

!wipe

glass oliveBOT
#

Hey, @narrow valley

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

narrow valley
#

!force

glass oliveBOT
#

Hey, @narrow valley

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

thin plover
#

!ticket

glass oliveBOT
#

Hey, @golden portal

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
#

ok stop calling them out here, someone will get to your ticket eventually

golden portal
#

I hope to ban this damn hacker!!! That's so despicable!!

hollow zenith
#

!ticket

glass oliveBOT
#

Hey, @hollow zenith

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lone helm
neat pumice
lone helm
lone helm
lone helm
neat pumice
lone helm
sterile cobalt
#

WHY DISCONNECTED WHITH HACKING???

lyric basalt
glass oliveBOT
#

Hey, @sterile cobalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sterile cobalt
#

I NO HAVE CHEATS IN MY LIFE WTF

gleaming compass
#

the lies we tell ourselves

fervent sapphire
#

@raven mist help

deft frigate
fervent sapphire
#

yes

deft frigate
#

If u still can't join u can make a ticket

neon arrow
#

can i talk to adim?

near halo
#

76561199409023449 Hacker Sea Main

#

pls check already open ticket

rose briar
rose briar
neon arrow
#

yes i am banned for no reason

#

@rose briar

near halo
#

1 steam friend

neon arrow
#

I was banned 27 months ago. But I dont had rust at this point @rose briar

glass oliveBOT
#

Hey, @neon arrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rose briar
#

Fill out an appeal and state your reasoning as well.

neon arrow
#

a other admin say i can play in 10 min again but this was 18 hours ago @rose briar

gusty turtle
#

hello, where can I see the map for the EU monday rastoria

pulsar trout
# gusty turtle hello, where can I see the map for the EU monday rastoria
RustMaps

Airfield ✅
Junkyard ✅
Launch Site ✅
Military Tunnels ✅
Nuclear Missile Silo ✅
Powerplant ✅
Trainyard ✅
Ferry Terminal ✅
Water Treatment ✅
Sphere Tank ✅
Bandit Town ❌
Sewer Branch ✅
Satellite Dish ✅
Outpost ✅
Excavator ✅
Large Oilrig ✅
Small Oilrig ✅
Arctic Research Base A ✅
Radtown ✅
Military Base ✅

gilded bolt
#

!appeal

glass oliveBOT
#

Hey, @gilded bolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

plucky radish
#

whats the f1 connect for the server

gilded bolt
#

I have ban on eu monday. and why i can't appeal it on the site?

hollow tiger
#

l am trying a month now to cancel my subscription to a server and l cant

glass oliveBOT
hearty fulcrum
hearty fulcrum
gilded bolt
hollow tiger
#

L tried several times cancelling it but l cant

#

Any admins to check my problem

quick lantern
#

HELLO

#

I HAVE PROBLEM

#

WHY IM BANNED ????

pulsar trout
glass oliveBOT
#

Hey, @quick lantern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick lantern
#

okej okej

#

kurwo

gilded bolt
ashen laurel
#

вы все пидлоры

hearty fulcrum
hearty fulcrum
ashen laurel
#

я ваших маммамаа ибал

quick lantern
#

76561199133205764

#

UNBAN ME I WANT TO PLAY MONDAY !!!!!

#

i got banned for nothing

neat pumice
quick lantern
#

thank u ❤️ !!!!!!!!!!!!!!!!!!!!!!

hearty fulcrum
# gilded bolt 76561199278212885

please wait 15 minutes, and after 15 minutes, you should be able to connect. please do not try to connect until after 15 minutes are over.

marble path
#

Hi, I was banned for cheats, but I've never played with cheats and I'm ready to be tested. I logged into the server without a queue, tried to reconnect, and there's already a 500-person queue, can you please unban me and connect without a queue

glass oliveBOT
#

Hey, @marble path

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick lantern
quick lantern
#

<@&274971100184576010>

frank cypress
#

@dull estuary

#

i just waited 200q and have the audio bugged is it possible to show you im in and i restart and u q skip me?

#

or do i have to play whole day without audio cause of rust?

#

please like what can i do about it my audio is bugged i cant wait in q

#

0 help only solution is to buy vip

velvet adder
#

hello! there is a cheater on eu main server with 23h on record

glass oliveBOT
#

Hey, @velvet adder

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

velvet adder
#

ye, i did but he still killing every1 :(

normal karma
#

reciving data for 15 minutes

#

wtf

frank cypress
#

it wont load you in

#

u have to buy vip

#

game is full of bugs and u get no help

normal karma
#

If I cancel and log in again, will I get in line again?

#

how much is vip?

#

where y can buy the vip

ocean fulcrum
glass oliveBOT
#

Hey, @normal karma

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ocean fulcrum
dusk cliff
#

a temporary ban was lifted for playing with a cheater the ban has not been lifted

#

?

#

<@&274971100184576010>

glass oliveBOT
#

Hey, @dusk cliff

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

quick lantern
#

hello i still have a ban can someone check it ?

#

76561199133205764

dusk cliff
#

how do I file an appeal if there is no ban, but there is one

#

?

quiet gazelle
#

can you explain me your situation?

raven mist
glass oliveBOT
raven mist
dusk cliff
raven mist
jovial rampart
#

76561199743995861

dusk cliff
raven mist
#

Same for them

#

stop spamconnecting and try again in 15 minutes

dusk cliff
#

ok

surreal stump
#

Hello I need support

misty scroll
#

Hello, what do you need support with?

surreal stump
#

They unjustly banned us and they won't unban us, today we can't play on Mondays and we won't be able to play forced either

misty scroll
#

Have you made an appeal?

surreal stump
#

Yes and no one answers us and they tell us that we cannot appeal for the reason of playing with a cheater, and the one they thought was a cheater got the ban and they did not remove it from the rest of us.

misty scroll
#

Can you send me your SteamID please?

glass oliveBOT
surreal stump
#

76561199378993902

#

All the members are on the Rustoria Clans page.

misty scroll
#

You also tried to appeal but it was denied, which means that is the final decision. You will be unbanned once the ban expires.

surreal stump
#

He is a new player who entered this wipe... we will remove him from the clan... but is there no solution to unban the rest?

proud lava
#

hello, I have a problem, I got banned with the reason "hacking" but I've never used any hack or anything like that. How can I solve this issue?

glass oliveBOT
#

Hey, @proud lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

proud lava
#

I dont have any problems on other servers, this problem appeared only on this one

#

ok, thanks for help, I'll go on other server

polar pivot
#

!appeal @proud lava

glass oliveBOT
#

Hey, @proud lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

proud lava
#

I did this appeal but it still pending and I didn't do anything that violates the rules. I dont see any reason to wait for 3 days if the wipe is today. So I wanted to ask for help here

#

Appeal #82edfd

random wind
#

hey how do i get a refund on a vip subscription i didnt mean for it to be resubscribing

glass oliveBOT
random wind
#

i canceled it but how do i get my money back it just did it

north crest
whole drift
#

Hello, I am kicked from the server when I enter the server, it says cheats, although I did not play with cheats. I played on the server in the morning, but now it does not let me in, what should I do?

glass oliveBOT
#

Hey, @whole drift

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
#

Hey, @random wind

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

solemn pond
#

Rustoria ey Mondays

#

what the fuck is he just throwing out of the queue after standing for 3 hours empty?

sharp leaf
#

Guys, what should I do if Luke hasn't responded for 5 days?

ocean fulcrum
solemn pond
viscid vine
ocean fulcrum
young pumice
misty scroll
#

You can try to join the server, it will tell you

#

Typically 7 days for first offenders though

solemn pond
#

why does it kick me when I upload to the server and I get kicked if possible, then I'll show everything on the demo how it really is? Heip me

misty scroll
#

I'm not sure I understand what your issue is

misty scroll
misty quartz
#

Just sayin

misty scroll
#

Please make a ticket

#

Please make a ticket

glass oliveBOT
#

Hey, @misty scroll

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

muted yoke
#

I need help, I have infinite packet loss and I don't know what to do

misty quartz
#

!ticket

glass oliveBOT
#

Hey, @misty quartz

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

misty quartz
#

I did make a ticket in game

misty scroll
misty scroll
misty quartz
#

I am still waiting for someone to get on with the thing, while we're getting fked over

#

over and over again

#

dying and dying and making the game unplayable for us.

misty scroll
#

You are not the only person who has made a ticket, we have other tickets to handle as well

#

Please have a little bit of patience

solemn pond
viscid vine
solemn pond
viscid vine
solemn pond
misty quartz
#

Thank you very much for the fast a f reply to our ticket ❤️ Best admins Ever

#

Big thanks

unborn sluice
#

Hi, I can't log into the server, it says this come to discord rustoria anabolix jenx

unborn sluice
#

@thin plover Hi, I can't log into the server, it says this come to discord rustoria anabolix jenx

glass oliveBOT
unborn sluice
#

Can you help?

wanton kraken
#

how can i make ticket

#

/report

glass oliveBOT
#

Hey, @wanton kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

I wait 5 hours

solemn pond
#

I have an error I can't log in to the server

ocean thistle
near halo
#

yes

#

payment support

ocean thistle
unborn sluice
near halo
#

:/ okey

ocean thistle
unborn sluice
ocean thistle
#

Please give me some time to look into it for you. Thanks for your patience.

torn widget
#

Is it bp wipe this wipe

unborn sluice
torn widget
#

When is bp wipe on eu long please?

ocean thistle
cursive kayakBOT
#

@torn widget

:flag_eu: EU Long

IP: connect long.rustoria.uk:28010
Next Wipe: <t:1733425200:F> (<t:1733425200:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map

unborn sluice
ocean thistle
ocean thistle
unborn sluice
#

where is there?

ocean thistle
#

Try to send me a message, it should show up there

quick finch
#

hey

teal tiger
#

Please ban this guy JAMES

#

He is hacking so f*cking hard

long wren
glass oliveBOT
#

Hey, @teal tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

teal tiger
#

Its the same guy i reported

last gull
#

i knowx

#

he cheating for sure

teal tiger
#

yeah

#

Already lost all my loot to him

last gull
#

he got banned

teal tiger
#

ya

#

and someone got the loot

last gull
#

where

#

its my stuuff on him

teal tiger
#

what u mean where XD

rose marsh
#

pelase don't call out people in discord or chat

silk hawk
#

Hello 🙂 I need support regarding a fraud case. Could an admin or moderator please contact me?

glass oliveBOT
#

Hey, @silk hawk

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

silk hawk
#

Ah, exactly! Thank you very much, that's exactly what happened.

rose marsh
#

or if its a discord account, report them to discord!

silk hawk
rose marsh
#

we can't do anything about it, you need to report the account to steam

silk hawk
#

i already did 🙂 still thx for ur quick support 😄

dreamy knoll
#

!appeal

glass oliveBOT
#

Hey, @dreamy knoll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

snow igloo
#

hello is any admin i can talk to please ?

#

it's urgent please

rose marsh
#

what is the problem

snow igloo
#

can i dm u pleaes ?

rose marsh
#

no, just ask here and we can help you

last gull
snow igloo
#

okey so there is a group was cheating and got banned and they literally took full backpack and full invintory of metro loot

#

i saw once a cheater base got deleted is this possible ?

#

bec they literally got all of our loot

rose marsh
rose marsh
last gull
rose marsh
sour ferry
#

/appeal

glass oliveBOT
#

Hey, @sour ferry

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

last gull
shy anvil
#

Yo, ive been banned on winterrust, spoonkid and now rusty moose, im not even cheating, my last banned account was 200+ days ago and is my only 1. If I play on ur server will i get banned for 0 reason same as rusty moose and that

#

like its so bs, banned for 0 reason, we are getting camped by a 200h guy who only headshots and they ban me nice admins

haughty sluice
#

I can’t link

#

My steam

#

I joined the group and linked, also restarted rust but it’s still not linked

rose marsh
glass oliveBOT
glass oliveBOT
#

Hey, @haughty sluice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

shy anvil
#

and they give 0 reason

rose marsh
shy anvil
#

ok so i have 1 banned account from 200 days ago so i shouldnt be banned

rose marsh
shy anvil
#

will do

desert stag
#

I applied on 11/28/24 at 7:03 PM
a wipe has already occurred on the server , I have not been answered

hearty fulcrum
# shy anvil Yo, ive been banned on winterrust, spoonkid and now rusty moose, im not even che...

This is Rustoria. We are a separate server from the three other servers you have mentioned. Our rules may be different from theirs, and we cannot offer support or any answers for anything regarding those other servers. If you need support, I recommend going directly to those servers. If you are just making conversation or discussing your experience, please move to #general as this is the #support channel for Rustoria servers.

hearty fulcrum
shy anvil
desert stag
#

Check out someone's Appeal #f31588
It 's been 5 days now , when the wait is 1-3 days

rose marsh
last lichen
viral quest
#

hi, how i can report someone?

rose marsh
glass oliveBOT
#

Hey, @viral quest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lethal furnace
#

!rank

hearty fulcrum
last lichen
hearty fulcrum
# last lichen how?

It's different for each server, so it depends which server you are on. But most servers have an option to create tickets on their website.

silent frigate
#

Got banned for association permed 16 months ago, i am achanged person and want to fix my chances with this server. Wont let me appeal again. Please help

silent frigate
#

i just wanna play again, i think im different now ik what i did was fucekd and i wanna turn a new leaf

silent frigate
rose marsh
silent frigate
#

IT says ban already appealed

rose marsh
silent frigate
#

Its been 16 months and it not like it was for hard cheating. THere is 0 way i can get unbanned

#

OK ruthless rules its okay thank you

silent frigate
#

Thanks

lethal furnace
#

!link

glass oliveBOT
#

Hey, @lethal furnace

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

past panther
#

how do i report people

#

via in this discord server

#

one of yall need to watch this kid

#

whitch sever admin bans cheaters and is on this server mondays currently

vale tendon
glass oliveBOT
#

Hey, @past panther

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

kind jetty
#

hello

rose marsh
kind jetty
#

i need a teammates

rose marsh
kind jetty
#

thank u

steel ravine
#

i need help

#

hello

rose marsh
leaden sail
#

/ticket

glass oliveBOT
#

Hey, @leaden sail

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

smoky cape
#

Make a ticket and please don't call out cheaters

pallid knoll
#

ive been banned for 25 months can I please be unbanned

verbal pollen
#

If you have already done a ban appeal and it was denied, then there isn't anything else that can be done.

#

If you haven't appealed the ban, you can give it a try.

glass oliveBOT
#

Hey, @pallid knoll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vestal egret
#

I would like to know why i have been banned for hacking

#

which I have never done

#

and yes i appealed my ban

verbal pollen
#

Appeals can take 1-3 business days, as noted above, excepting holidays/weekends.

vestal egret
#

I hope they have good evidence since i know im innocent

verbal pollen
#

Best place to discuss it is the ticket

vestal egret
#

yeap. thank you

pallid knoll
slate badge
#

Hello sorry I can’t seem to find where I need to cancel my vip subscription

vestal egret
nimble eagle
#

guys is rustoria monday lagging for anyone else

glass oliveBOT
vale tendon
glass oliveBOT
#

Hey, @nimble eagle

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

nimble eagle
#

just did thanks

#

just opened up the ticket i play this server every day and never have an issue but today im at crazy pings like 10k and its not happening in any other server lol

vital berry
#

@jagged escarp can you add me so i can dm u about smth

long wren
vital berry
glass oliveBOT
#

Hey, @vital berry

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vital berry
#

Appeal #0eede1

long wren
vital berry
#

ok

nimble eagle
#

hey mods i opened up a ticket on a network issue ab 30 minutes ago and it hasn’t been replied too i play monday every day and never had this issue and it seems that today it’s only on this server

nimble eagle
#

yea i play here every single day and never had this issue today im at 3k ping 300 even got up to 11k but when i join any other server its fine

serene surge
#

yea nah i cant do anything i rubber band everywhere i go and shit mad delayed

nimble eagle
#

yeah man

serene surge
#

my boys and shit game is fine

long wren
nimble eagle
#

imagine i was super loaded with my friends and we were trapped in our legacy shelter and they were also having the same issue but the raiders weren’t then a six man with spears and machete broke our legacy shelter and just killed us while we were lagging horribly lol

#

must be a florida thing

serene surge
#

yea nah i was in a gun fight and i could even reload my tommy

#

and died to a naked picking up a gun in fromt of me💀

nimble eagle
#

u were playing since it wiped? when did it start lagging for u

serene surge
#

like just like an hour ago or sum

#

killed ppl at oil then started lagging in the scrappy

nimble eagle
#

yea bro me 2 i got on it was perfect but like an hour ago the ping just starting bouncing around like crazy

#

don’t know what to do now i was at work the entire day today looking forward to wipe😂

serene surge
#

we got chosen i guess🤷‍♂️

nimble eagle
#

yea bro rn im a trio me and my boy are having the same issue and the other one isn’t and we all live relatively close to each other irl

jagged escarp
#

@vital berry you can dm

nimble eagle
#

my network support still hasn’t been responded too it’s been an hour :/

deep bough
#

Hi, I can’t make unsubscribe can you help me guys?

long wren
deep bough
#

Yes and nothing work. No reactions.

chrome zephyr
#

Can anyone help me i cant play rustoria eu mondays cause its dissconects me for hacking but when i go to apeal i dont have a ban

verbal wraith
#

Can you help me?

chrome zephyr
rose marsh
glass oliveBOT
#

Hey, @verbal wraith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

#

Hey, @verbal wraith

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

chrome zephyr
rose marsh
chrome zephyr
rose marsh
glass oliveBOT
chrome zephyr
#

in chat right here ?

long wren
chrome zephyr
barren plank
#

full blatent esp aimbotter on us monday snowballing unplayable until he gets banned

#

zzzzzzz

strong willow
#

and then try again

chrome zephyr
#

there is alot of red writing on the top left corner of my screen but i cant send foto in here

vestal egret
#

I have the same problem as @chrome zephyr

#

@strong willow I know im not hacking and disconnected: hacking reason

chrome zephyr
#

cause it doesnt for me

vestal egret
#

says i got banned for hacking 5months ago what i most certainly did not do.

vestal egret
#

i did make just chatting

#

and it also says i got banned on eu main 5months ago which i played last time 18months ago.. the logic level is strong

neat pumice
neat pumice
chrome zephyr
neat pumice
verbal pollen
#

Whenever I get red text, I find closing fully out of Rust and restarting helps.

glass oliveBOT
#

Hey, @barren plank

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vestal egret
#

thank you @neat pumice

chrome zephyr
shy swift
#

why will the global cleanup be on December 6th but the simple cleanup on December 5th?

barren plank
#

yea fuck him we raided him for all our kits back

serene surge
barren plank
#

he almost ruined our heli

serene surge
#

he was using voice changer the entire time

barren plank
#

but horse > esp path finders

radiant zealot
#

they replied to my ticket but I got a ban for evasion ban I have a ban with vac ban but this ban is already 326 days old so I don't know why my appeal was moved and I have to wait 180 days

#

@neat pumice

#

can u help me bro

formal radish
#

where do i report a cheater, hes toggled right now

#

litteraly if any admin spectated rn its so blatent, rustoria us low pop

verbal pollen
glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

formal radish
#

dang i gotta file a whole ticket? do admins spectate? or what cause hes fully blatent it would be a free ban

#

!ticket

glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
#

A ticket is always great--helps with the record keeping

#

Also, because we do not accept tickets in discord.

formal radish
#

Okay i submitted a ticket in game

verbal pollen
#

Thank you!

shy swift
#

why will the global cleanup be on December 6th but the simple cleanup on December 5th?

verbal pollen
barren plank
#

it would be cool if facepunch anti cheat actuall worked and half the players computers blow up

neat pumice
radiant zealot
neat pumice
glass oliveBOT
#

Hey, @shy swift

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

tardy swan
#

k

boreal cloak
tardy swan
#

How long does it take to consider an unban application?

radiant zealot
neat pumice
radiant zealot
#

they wrote me that I can appeal only after 180 days

#

and in my opinion this ban is unfair

neat pumice
wild badge
#

dude get a new account stop bitching about it

radiant zealot
#

unless you want to check, check out my tickets and appeals

#

I made a lot of tickets for cheaters and I got banned

neat pumice
shy swift
radiant zealot
neat pumice
radiant zealot
#

how is this my first ban on rustori

neat pumice
# radiant zealot where

FIshing for information will get you nowhere - you know what you did, find somewhere else to play 🙂

#

You're not going to get more of an explanation

radiant zealot
#

Well, I don't really know

neat pumice
#

Then I guess you'll just have to find somewhere else to play, whilst not knowing

radiant zealot
#

why do you think I avoid perm ban when I never had ban????????????

#

or give me the steam id of the account that supposedly has a perm ban and I played on it and I will answer you

wild badge
#

u cheated

neat pumice
radiant zealot
wild badge
#

Lying to yourself wont change anything

#

a new account is $6

verbal pollen
#

Better to find a new server.

radiant zealot
boreal cloak
hearty fulcrum
neat pumice
radiant zealot
#

and i get unbanned?

verbal pollen
#

They answered this already @radiant zealot. You were given a permanent ban from the server.

radiant zealot
#

lol nice

#

but i dont know for what XDDD LMAO

west osprey
#

@neon arrow whats up?

vapid juniper
#

!ticket

glass oliveBOT
#

Hey, @vapid juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

formal radish
#

what do i do if someone that just got banned got back on another account?

vapid juniper
#

duo of cheater on us low pop

formal radish
#

he just got banned and then got on an alt and is still cheating

vapid juniper
#

76561199744620123 and 76561199744615423

glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

formal radish
#

!ticket

glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
#

We can't accept tickets in Discord

vapid juniper
#

we both submitted tickets they are rage cheating

west osprey
velvet wyvern
#

I submitted an application for Chat Mod approximately one month ago. I would be grateful if an admin could kindly verify that my application was successfully received.

weak abyss
#

@west osprey hi can u help me about vip?

vapid juniper
#

hes back

vapid juniper
#

!ticket

glass oliveBOT
#

Hey, @vapid juniper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

formal radish
#

!ticket

glass oliveBOT
#

Hey, @formal radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
weak abyss
verbal pollen
hearty fulcrum
formal radish
#

do people still hardware ban?

#

this guys on his 3rd alt

west osprey
hollow tiger
#

they closed my ticket

#

l cant cancel my subscription and l need help l did a ticket and they closed it

hollow tiger
#

ok l did it my self

verbal pollen
hollow tiger
#

ok thanks

past folio
#

I opened an Appael ticket, it's been a total of 4 days, i need help

#

I would be glad if you open my ban.

slow vapor
desert quail
#

how long till us moday has restarted?

cursive kayakBOT
#

@desert quail

:flag_us: US Mondays **- JUST WIPED: <t:1733169843:R>**

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1733425200:F> (<t:1733425200:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

sharp leaf
#

When luke can answer, I've been waiting for 6 days

long wren
long wren
sharp leaf
#

Yes, he banned my teammate, last wipe on day 2, asked a couple of questions and has been silent for 6 days now, doesn't answer either me or my teammate

bold venture
#

damn

bold venture
#

shit hacker

long wren
glass oliveBOT
#

Hey, @bold venture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp leaf
#

@long wren My teammate played clean and was ready for any checks in the first minutes of the ban, the ban was because he had 40 hours in rust

glass oliveBOT
#

Hey, @sharp leaf

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak path
#

I don't understand why my name color in the game hasn't changed even though I've activated VIP.

hearty fulcrum
peak path
peak path
#

mondays

hearty fulcrum
peak path
#

eu

hearty fulcrum
# peak path eu

If you were already in the server when you purchased the VIP, it's possible that your name is the same color because it has not synchronized yet. If you purchased the VIP first and then connected to the server, then I am not sure why.

peak path
#

I don't know why it's been 2 days.

hearty fulcrum
peak path
hearty fulcrum
# peak path 76561199381526516

It says you are a donator, but maybe the server is not synchronized yet.
You can also check on your own. If you sign in to Steam and click Account on the top right at our website https://donate.rustoria.co, you will be able to check your purchase history. It will say the server name and the status of the VIP.
If you joined the server without getting the queue, then that means you have the VIP. The color doesn't really matter, but if you are curious about it, then I can ask for you.

peak path
hearty fulcrum
hearty fulcrum
peak path
#

There is no such problem on EUmain.

hearty fulcrum
# peak path 5

If you purchase 5 day VIP, your name color will not change. I believe the name color is only for 30-day monthly VIP.

peak path
hearty fulcrum
hearty fulcrum
peak path
neat pumice
#

The devs are aware, but currently not working on EU Mondays

true flame
#

wheneverr i join a server i get kicked for hacking but im not hacking

#

<@&274971100184576010>

#

please help

glass oliveBOT
#

Hey, @true flame

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

toxic summit
#

Got a fly hacker/ESPER/Aimbotter at Abanoned Military base on Rustoria US Mondas

#

Mondays*

#

<@&274971100184576010>

verbal pollen
glass oliveBOT
#

Hey, @toxic summit

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
#

Also, please don't ping the Admins

turbid sonnet
#

!appeal

glass oliveBOT
#

Hey, @turbid sonnet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

turbid sonnet
#

!ticket

glass oliveBOT
#

Hey, @turbid sonnet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sonic crane
#

hey im pretty sure there is a hacker in eu monday he shoots me threw cliff side and esp any chance you can look into it

glass oliveBOT
#

Hey, @sonic crane

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

timber snow
#

!ticket

glass oliveBOT
#

Hey, @timber snow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tardy sail
#

!ticket

glass oliveBOT
#

Hey, @tardy sail

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

warped ember
glass oliveBOT
#

Hey, @warped ember

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

raven isle
#

Where is make a ticket ?

#

cheater on server

glass oliveBOT
#

Hey, @raven isle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven isle
#

ahhhhh i cant log into my steam checker thing

#

to sign in

raven mist
#

Alternatively you can use /ticket in-game

raven isle
#

will take days but my fault i dont have the steam athinitactor thingy

raven mist
#

You can just use /ticket ingame if you're already ingame

#

we just need a steamid or name thats it 😄

raven isle
#

MODS THE FOOTAGE I HAVE HAHA

#

hes sprinting side ways and shooting everyone in the head

#

RUSTORIA EU MONDAYS

#

76561198365884986

#

you gota watch this

raven mist
#

Theyr banned

minor haven
barren sable
#

us mondays down?

toxic summit
#

@verbal pollen "Don't ping admins" then make it where you can't @ the role dude

tough sparrow
toxic summit
#

YUPPPP @barren sable I knew the server was being too good. They gotta add the lag back lmao

tough sparrow
#

Broke one tree and gone

lyric basalt
raven isle
unique zephyr
#

did monday just crash?

raven isle
#

yeah mondays EU lagged out alot

#

still running

scarlet steppe
#

us mondays is down

unique zephyr
#

ty

raven isle
#

ohhhhhhh mondays, EU Mondays just got a 40 fps drop over everyone

merry egret
#

is there a place to make a ticket?

lyric basalt
glass oliveBOT
#

Hey, @merry egret

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lyric basalt
#

already booting

scarlet steppe
#

when will it be up

barren sable
#

im sweating...

#

is this a rollback?

merry egret
#

did it crash?

viscid vine
#

Don't use the support channel as a free chat.

merry egret
#

if so disregard my ticket

minor haven
#

why can i not connect to us mondey ??

opaque pelican
viscid vine
upbeat python
#

it worked

unique zephyr
#

yay

#

Monday is up ty

silent radish
#

banned from rustoria mondays for hacking but the last time i played rustoria was a year ago and ive never hacked before?

glass oliveBOT
#

Hey, @silent radish

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean fulcrum
#

I’d recommend you to do this, as the admins will be able to provide more information.

near halo
#

!appeal

glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pearl shuttle
#

IS THIS SAFE

dark radish
#

no

rose briar
pearl shuttle
#

OK THX

rose marsh
glass oliveBOT
#

Hey, @pearl shuttle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

dull oak
#

guyes how to report cheater?

versed quartz
glass oliveBOT
#

Hey, @dull oak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

HELLO?

rose marsh
#

Hi

near halo
#

THERE IS A GUY RAGE CHEATING AT LAUNCH US MONDAYS

verbal pollen
#

Hello o/

#

!ticket

glass oliveBOT
#

Hey, @verbal pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

i have made one

#

he is literally full blatant 0 hour account

#

like jesus

rose marsh
near halo
#

ok

rose marsh
#

Also do not call out players in discord or chat, it actually makes the admin's job harder

near halo
#

i mena it doesn't matter

#

he doesn't care if he gets banned

verbal pollen
#

We don't want to have everyone doing it, though.

near halo
#

i only called him in our voice chat

#

he said "i don't care if i get banned lol"

rose marsh
near halo
#

i mean the admin said "hes not on a 0hr acc" when i blatantly checked using atlas checkcer and hes on a blatant 0 hour acc with private battlmetrics

#

like how is that legit 😭

shy remnant
candid vigil
#

/ticket

glass oliveBOT
#

Hey, @candid vigil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

unique tartan
#

Why does my group post keep getting taken down

thin plover
#

reduce it under 30

blissful arrow
#

@lyric basalt

stoic thistle
#

!ticket

glass oliveBOT
#

Hey, @stoic thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lyric basalt
iron scroll
#

@lyric basalt bro

#

ticket 153bff

#

and c94cd1

#

hacker appeal

glass oliveBOT
#

Hey, @iron scroll

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gleaming venture
#

Ticket #3632a8 Please help check the cheaters

#

This is the account he was banned from yesterday and he seems to be back in that house today with a new account and he's on a team with the Chinese player next to him

#

1 minute ago Cheater banned by eac Why not deal with his peers

iron scroll
#

Why not ban those Chinese, this cheater is helping them

near halo
#

what ??

glass oliveBOT
#

Hey, @gleaming venture

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal pollen
glass oliveBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brave vigil
#

/ticket

glass oliveBOT
#

Hey, @brave vigil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

long wren
#

@iron scroll @gleaming venture tickets are processed in the order they are received so please be patient

brave vigil
#

how to buy a ticket?

gleaming venture
#

The tickets have been closed but the players who played with the cheaters have not been banned which will cause the cheaters to buy new accounts and keep coming back here to destroy our servers

near halo
long wren
iron scroll
gleaming venture
#

The cheater and the cheater's player's house door to door they assist each other

iron scroll
#

ye s

gleaming venture
#

US MONDAYS M13

iron scroll
#

They are door to door,face to face

gleaming venture
#

@long wren

iron scroll
#

The cheater digged himself bag in his 1x2base

#

When I report him

gleaming venture
#

If it's legal to play with cheaters I guess server rules are shit

iron scroll
#

I think so

#

Because their cheating is so obvious

brave vigil
obtuse lark
#

I was hacking when I entered the game

verbal pollen
glass oliveBOT
#

Hey, @obtuse lark

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

obtuse lark
#

Will it affect my account if I use it too many times?

verbal pollen
obtuse lark
#

I was just banned. Why did it remind me 4 months ago?

#

Will this affect my account?

verbal pollen
# obtuse lark Will this affect my account?

Again, our Admins will need to assist you with this. We do not take tickets in Discord. Please submit an appeal and allow time for them to review it. This can take 1-3 business days as tickets are handled in the order received.

merry lodge
#

!ticket

glass oliveBOT
#

Hey, @merry lodge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

acoustic briar
#

Hey guys, i need to know what s avarge Population on Rustoria.co EU Medium on the because i m looking to play a 300 pop biweekly server with my clan and i can t find any

pulsar trout
normal orbit
#

@teal cargo a couple of minutes before the server wipes in #wipe-feed channel.

#

🙂

sudden moat
#

Most of them open voting 4 days before, some 2 days before.

normal orbit
#

Think he means actually downloadable file @sudden moat ? or did I misunderstand @teal cargo

#

,

sudden moat
#

The selected maps are downloadable an hour before wipe correct?

normal orbit
#

yes .

candid tree
#

!ticket

glass oliveBOT
#

Hey, @candid tree

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

boreal delta
#

i just got banned for grinding BPs?

#

it said i was hacking

normal orbit
#

You'll need to create an appeal

normal orbit
glass oliveBOT
#

Hey, @boreal delta

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

normal orbit
#

I don't have access to the reason you were banned but I'm fairly confident it wasn't for grinding bps, the quicker you put in an appeal, an admin will be able to investigate.

boreal delta
#

i killed like 3 ppl total with a db at gas station and got full deeped in my shack and got banned

vital berry
#

ik the tickets say they take 1-3 days for a response but pls someone look at it before force 🙏 Appeal #0eede1

vital berry
#

can anyone else look at it if that admin isnt available ?

long wren
#

yes depending on the situations

vital berry
#

well if someone can before force that would be great if someone cant oh well sucks to be me

low wren
#

Hi Admin @jagged escarp Dm sent. Banned due to VPN.

glass oliveBOT
#

Hey, @low wren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

low wren
#

Done submitting the appeal on 11/23. The Rustoria admin bot asked me to DM admin chooky.

safe shard
#

Hello, will the vape for 2x vanilla be updated tomorrow or according to the schedule?

solid geyser
strong ether
#

Hello ! How can i be verified on Training grounds AU ??

glass oliveBOT
#

Hey, @strong ether

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

desert stag
#

I pray to God, review the Appeal #f31588
I've been waiting for a week, I want to play on the server, but Luke is not responding

rocky elbow
#

BR main wipes 18 hours or 16 hours at Brazil?

viscid vine
rocky elbow
#

so wipes 2 hours late the force wipe?

#

@viscid vine

viscid vine
wispy stirrup
#

Last time it wiped with the update

#

.

torn heart
#

it wipes same time as update

#

all servers do

long wren
long wren
glass oliveBOT
#

Hey, @rocky elbow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1733425200:F> (your local time) is the time of the next force wipe and it will happen <t:1733425200:R>.

rocky elbow
#

nice, its ok for me, i only asking because its wrong on the wipe feed

bleak kettle
#

You don't have enough recent activity on EU Medium to vote. Increase your activity to become eligible for map voting.
JOIN SERVER
what?

bleak kettle
#

what to do?

slow vapor
bleak kettle
#

yes

slow vapor
#

If you are logged in and you see that message that means you didn't play enough to vote

bleak kettle
#

I did that, updated the site, but nothing has changed.

slow vapor
#

yes that means you need to play more in order to vote

#

On that specific server (EU Medium)

bleak kettle
slow vapor
bleak kettle
#

Thanks for the help

copper ridge
glass oliveBOT
#

Hey, @copper ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worn thicket
glass oliveBOT
#

Hey, @worn thicket

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worldly storm
#

I cant submit my team to the rustoria even of baseinvaders eu it doesnt find any of our discord names and none of the steam id's i cant paste in or even type em out.

neat pumice
worldly storm
#

oh

near halo
#

if u are a rust thumbnail creator please dm me!

neat pumice
worldly storm
neat pumice
winter pike
#

monologic how long does it take to unlink discord acc

#

im trying to disconnect my old one so i can sign up for the base invanders event but its on pending

eager pendant
#

Is force wipe tmr