support

[ocean thistle]

We will get to it ASAP. There are a lot of people creating tickets and each ticket is investigated thoroughly. Thanks for your patience.

[normal nova]

yes but he is hard cheating

[ocean thistle]

Yes we will get to it as you can see there are several people trying to report the same as you, We will get to it don't worry

[normal nova]

hahahah i just saw the whole team is chewating

[heavy knoll]

why does my game look like this

like really far it looks blurry

[pulsar trout]

@heavy knoll Try to change anti-aliasing in image effects

[heavy knoll]

what should i change it too

[heavy knoll]

.

[pulsar trout]

@heavy knoll Turn it off

[vocal valley]

76561199743960675 ban pls cheater

[slow vapor]

!report

[glass olive]

Hey, @vocal valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vocal valley]

!report

[glass olive]

Hey, @vocal valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spare shadow]

hey how can i report cheater

[vocal valley]

f7 in rust

[pulsar trout]

!report

[glass olive]

Hey, @spare shadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean thistle]

Hey there @robust depot how can I be of assistance to you?

[robust depot]

hey @ocean thistle I have a ban, but it is an incorrect ban. Please help me handle the appeal。
Appeal #de7f5c

[ocean thistle]

It's been forwarded to your admin to review

[robust depot]

This ticket was created an hour ago and there has been no management follow-up since then.

[vernal oasis]

I have a question about bans

[long wren]

did you got banned?

[vernal oasis]

no however i got banned on dayz over 100 days ago, and i literally dont know why but its obviously on my steam and ive contacted both the devs and the anti cheat and they said its neither of them who did it. but will this prevent me from playing on rustoria?

[ocean thistle]

The standard response time is 1-3 business days, but more or less depends on the situation. Thanks for your patience in advance

[ocean thistle]

!steamid can I have your steamid to give it a Quick Look?

[glass olive]

Hey, @vernal oasis

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[vernal oasis]

yes ofcourse

they just say its a battleeye ban but i dont know what for

[vernal oasis]

76561199107046582

[ocean thistle]

I will check it in one moment

Thank you

[vernal oasis]

they just say if they dont reply in 72hours its valid but like i seriously dont know what for as i wasnt cheating ffs lol

[ocean thistle]

Can you try to connect to one of our servers?

connect rtg.rustoria.uk:28010

[vernal oasis]

are you able to give me like 40 mins? and i will let you know

just out the house atm

[ocean thistle]

Yes of course

But I may be out of my house in 40 minutes

[vernal oasis]

bit of a predicament lmao

but once i do ill let you know

[ocean thistle]

I don't see any issues on our end so you should be able to connect

[vernal oasis]

i wont be playing until force wipe but want to be ready you know

[ocean thistle]

Understandable

You can shoot me a DM or tag me again here :)

[heavy robin]

Hey can admin recheck this ticket for me and check for ban evasion?

[vernal oasis]

yeah i didnt think there would be an issue as its a battle eye ban not an easy anti cheat

[vernal oasis]

will do really appreciate this thank you so much : )

[ocean thistle]

Feel free to create a new ticket and we will investigate them again

[heavy robin]

Thanks

[ocean thistle]

No problem

[nova parcel]

<@&274971100184576010> i logout from the server like an hour ago then i try to log in it says disconnected : hacking . i didnt even kill anyone on the server. im new to the rust. me and my friends just building the base it got raided. i also straem on YouTube. admin can u do something for this.

[placid lichen]

<@&274971100184576010>

Someone help me, I got banned last week, on the ban it says to talk to Luke, he responded to me a few times and hasn't responded to me since, it's been more than 3 days since the last time he responded to me

I want to play and the server has already been downloaded, my friends are waiting for me

[wild cairn]

What to do if, when logging on to the server, it writes "Disconnected. Hacking", but I don't use cheats

<@&274971100184576010>

[pulsar trout]

!appeal

[glass olive]

Hey, @pulsar trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long saffron]

when are the kits gonna be updated with barricades after the walls got nerfed?

[mossy shell]

<@&274971100184576010> how do i report someone for cheating

[weary mason]

!report

[glass olive]

Hey, @mossy shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy shell]

just did thanks I did in game of Rustoria Us Small.

[vernal oasis]

@ocean thistle i loaded in fine just now thank you

[fallow tundra]

can i open somewhere a ticket in discord?

[slow vapor]

!ticket these are the ways you can contact an admin about rulebreakers. If you need anything else, let me know

[glass olive]

Hey, @fallow tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallow tundra]

can i write you in pm?

[slow vapor]

sure

[mossy shell]

can I too? for a cheater

[slow vapor]

!ticket create a ticket please

[glass olive]

Hey, @mossy shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy shell]

I have can someone look into it I keep losing everything because of them

ticket id 1 for rustoria us small

[slow vapor]

All tickets will be checked by admins, we receive many tickets so I ask for your patience. Thank you for reporting!

[sullen bridge]

Can someone check my ticket?

It's been awhile and in trying to play wipe...

[quiet gazelle]

all tickets will be checked by admins, we receive a lot of tickets so I ask for your patience.

[shy remnant]

You don't have any opened ticket

Oh, it's an appeal. The standard response time is 1-3 business days, but can be more or less based on the situation.

[sick stump]

hey guys are there any existing issues with Rust+ on Rustoria EU Long ? constnatly getting the error - failed to get information from the server its been like this since 2 weeks almost and everything works at other servers like FP ones

sometimes randomly i got notification that teammate logged in or i was killed but as soon as i click into app getting the same error and its kinda critical to my base defenses and gameplay strategy for inc wipe

[shy remnant]

Forwarding your message to devs

[wild cairn]

What to do if, when logging on to the server, it writes "Disconnected. Hacking", but I don't use cheats

[sick stump]

So far done such Troubleshooting steps:

• Logining off in and out pairing / reainstalling app / updating it inside the app / relogining / reinstalling / logining out from all locations / relogining again pairing at various time of a day before and after server restarts
  Got no special network configuration at my house and happens also from mobile network connection (connection from Poland Warsaw)

for my mate which is from sweden all works fine so it might be smth on the server network config for the app

[shy remnant]

Got the info that it's a game issue, Rust+ is experiencing intermittent issues and it's happening to all servers randomly, unfortunately we are waiting for a fix from fp on this

[sick stump]

its weird that for other mate all works while mine does not x.x

[shy remnant]

I'd recommend making a F7 Bug report or go on their website to include maybe your logs / etc

That might help them fix the issue

[sick stump]

i rely heavily at smart electronics and IFTTT defenses + many aspects like server time checks for critical action while it works at all FP servers and other moderated vanilla servers it seems its the issue on EU long specifically

[shy remnant]

I know it can be frustrating, but it's not a us issue unfortunately. We'd love to fix it for you, I'd higly recommend you submitting a ticket on FP's support website about this bug so it gets fixed

[placid lichen]

<@&274971100184576010> Someone help me, I got banned last week, on the ban it says to talk to Luke, he responded to me a few times and hasn't responded to me since, it's been more than 3 days since the last time he responded to me

I want to play and the server has already been downloaded, my friends are waiting for me

[lyric basalt]

You have to wait for reply from Luke

Try to send him message again

[placid lichen]

Ok, i try again

[sullen bridge]

Ok

[blissful arrow]

.

Will I be notified if the ban is lifted?

My complaint has not been responded to.

[lyric basalt]

When did you appealed ?

[shut crater]

Hi i just bought rust from black friday sale and i cant connect to any eu servers it says connection attempt failed if it has to do anything with my country i live in iran

[mystic rain]

#network-support-old this should help you out

[shut crater]

Ok tnx

[mystic rain]

no problem 🙂

[coral pumice]

theres no way it takes 14 hours to check a ban appeal man my base is gonna decay

[odd furnace]

can i have one in supp

[gentle yew]

It actually takes 1-3 business days but may vary depending on each situation.

[odd furnace]

pls

[coral pumice]

takes a full 72 hours to read a ban appeal to say yes or no

[odd furnace]

i need help pls i join with my steam in this server but he say disconnected: steam Auth failed what is that ?

[gentle yew]

It possibly could but the admins open the appeals in the order they receive them. The times can vary so please be patient and just keep checking for updates.

[coral pumice]

im patient my tcs arent my base has been decaying for hours now

[gentle yew]

If you know you are not banned and cant conect maybe #network-support-old can help.

[hexed nimbus]

Reconnect if it keeps happening try to verify your gamefiles if that don’t work 👆

[shy swift]

<@&274971100184576010> why mut me

why was I given a plug?

[coral pumice]

blud pinged all admins

over a mute

[ocean thistle]

!appeal

[glass olive]

Hey, @shy swift

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Maybe, just maybe because you used the f slur

Just maybe

[coral pumice]

fuck?

[odd furnace]

i cant login

i try to 3 diff servers

[shy swift]

I can't speak and now I won't even be able to write....

[odd furnace]

is the same

[raven mist]

Thats all yourself

next time, dont be homophobic

[shy swift]

It's weird that I got screwed for insulting myself.

[hexed nimbus]

!gamefiles

[glass olive]

Hey, @odd furnace

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[shy swift]

take the plug off me) I won't do it anymore.

[raven mist]

Nope, you'll wait it out

[tight niche]

cheaters in main

[glass olive]

Hey, @tight niche

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tight niche]

i report him

[shy swift]

I am physically unable to speak....

[dire torrent]

please move support

[mossy shell]

cheaters in Us Small

[glass olive]

Hey, @mossy shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lunar roost]

can an look my ticket?

[quiet gazelle]

All tickets will be checked by admins, we receive many tickets so I ask for your patience and thank you for reporting

[dusk plume]

yo i need help every time i go to join rustoria main it says come to discord.gg/rustoria - luke

[balmy cypress]

https://discord.gg/mvkvMZ5R

Please join and we can review this for you

[dire torrent]

luke can you answer support

[balmy cypress]

One moment @dusk plume

[balmy cypress]

?steamid

[glass olive]

Hey, @dire torrent

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusk plume]

my discord is buggin hard its saying rtc is connecting so give it a sec

https://steamcommunity.com/profiles/76561199191297770/

[gleaming compass]

when any admin thats available to jump on right now could you join this support call please

[raven mist]

Sup

[placid lichen]

@balmy cypress Can you answer me in private? please

[gleaming compass]

got answered dw

[tiny bridge]

cheaters in main can anyone help?

[glass olive]

Hey, @tiny bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rare prism]

hagan algo man, hay cheaters al lado de mi base

[frank ledge]

76561199697847374 here's my steam id can i get some help

[quiet gazelle]

Can you tell me where do you need help? Maybe i can help you.

[rare prism]

respondan ticket en br main man

[quiet gazelle]

All tickets will be checked by admins, we receive many tickets so I ask for your patience and thank you for reporting.

[finite dagger]

how can I report cheaters?

there are 4 players currently on the EU 10x that are blatantly cheating

[lyric basalt]

!report

[glass olive]

Hey, @finite dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[finite dagger]

reported all of them!! I honestly feel like quiting the server because of them if admin respond saying not enough evidence and didn't find them cheating.

[verbal prism]

!report

[glass olive]

Hey, @verbal prism

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hearty sphinx]

24 hour reset on long LETS GO

[storm flame]

what is going on on us long?

[void condor]

US_Long is restarting

[desert stag]

@balmy cypress Bro check it out PM

[storm flame]

how long does it normaly take?

[spare widget]

Rustoria has the best admins but they're also at the end of the day still human, mostly

[void condor]

Servers take longer to restart the more entities they have, looks to be almost finished though

[storm flame]

thx

[formal quiver]

Yo how do I make a ticket ?

[finite dagger]

rustoria.co/tickets

[glacial herald]

!ticket

[glass olive]

Hey, @formal quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sonic narwhal]

Please ban hacker, 40 minutes playing 5 kills triple headshots on RUSTORIA US MAIN 76561198054720365 AND IS FLYING

<@&274971100184576010>

thanks bro

[glass olive]

Hey, @formal quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[formal quiver]

Did that already I was told to come to discord

[sonic narwhal]

was banned

[jagged escarp]

What is the situation you need help with? Did you get a come to discord ban?

@formal quiver

[formal quiver]

Mmm something like that

[formal quiver]

Can I dm if it’s coo with you.

76561198973435123

[jagged escarp]

Thank you, will take a look

[blissful arrow]

大概两天前

[ocean plume]

I've never played on rustoria before im pretty sure and when i try connecting it says ban evasion i have like 12 hours in rust

[blissful arrow]

About two days ago

[sudden moat]

!appeal

[glass olive]

Hey, @ocean plume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean plume]

]can u look at my appeal

[sudden moat]

I don't posess those kind's of powers

[ocean plume]

who do i ask abt the appeal

[sudden moat]

Please be patient

Our staff team is very busy insuring everyone gets their Rustoria issues resolved

We apologize for the wait

[gleaming compass]

@raven mist check dms its about that clan

[frank ledge]

it said my appeal was denied why was it and how do i fix it.

[steady spoke]

timex

could u plz look at my ticket and hit ur admin buddys up abt it

this dude has 100 hrs just molly wopping the whole server bro

and the only game he has is rust steam lvl 1 lmfao

[sudden moat]

<@&274971100184576010>

[shy remnant]

?

[sudden moat]

Could you look at @steady spoke appeal about a cheater?

[steady spoke]

@sudden moat ur the goat bro

[shy remnant]

Tickets are handled in the order they come in, everyone must be patient

[sudden moat]

Thanks

[steady spoke]

yessir ty guys best admin team in rust appreciate you trying

🐐

[west osprey]

No need to tag for this.

[west osprey]

banned

[steady spoke]

w @sudden moat @shy remnant ty so much he got banned

ily guys so much'

[west osprey]

YEAH THANKS @shy remnant ALL YOU BUDDY

[shy remnant]

https://tenor.com/view/hat-tip-greetings-fedora-tip-my-hat-tips-hat-gif-11410111

Np boss @west osprey

[west osprey]

😒

[steady spoke]

i love you guys do much

[twilit obsidian]

i would like some help from a admin to get unbannd i summitted a applied and was told to come here

[sullen bridge]

why was my ban apeal denied LOL

tf ive never been banned before other than this server why...

sent clips and everything

makes 0 sense

ig im refunding que skip

lol "hacking" ive never even hacked in rust in my life

2k hours never been banned but i get banned from rustoria why....?

[bold kelp]

rust

[toxic shard]

On which account ? your current one only has 1.4k

[sullen bridge]

i have 2 account i can send all steam accs

im willing to give any info to get unbabned this is wild

[toxic shard]

But i'm affraid that won't help, your appeal got denied, you can't appeal again

[toxic shard]

?steamid

[glass olive]

Hey, @twilit obsidian

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sullen bridge]

hacking... tho what???? why tf would i hack on a game i play every day

....

yall legit banned me with no proof...?

[chrome grove]

bro unban mee i got false banned

why am i being banned for being good at the game

[toxic shard]

We don't ban for this reason

[sullen bridge]

i even have my medal running 247 i get clips alot i even sent the last clip of my playing before i got kicked

[chrome grove]

well i was

[sullen bridge]

its ok contacting bank now

[chrome grove]

false banned

[sullen bridge]

getting que skip money back

[plush current]

!appeal

[chrome grove]

yall can pc check me do whatever i dont cheat

[glass olive]

Hey, @chrome grove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

Making this kind of threat won't get you anywhere

go for it, or don't, it won't change the result

[sullen bridge]

bro u guys false banned me????

i bought somthing now i cant play....

there for i was scammed

[toxic shard]

That's what happend when you break the TOS

[sullen bridge]

pc check me

[chrome grove]

me and my boy tried appealing and insta got rejected

[sullen bridge]

break tos in what?

how did i break it?

[toxic shard]

cheating

[sullen bridge]

i dont even cheat...

pc check me ur admind u have abrain

[toxic shard]

We will have to agree to disagree, now if you want to continue to complain be free to move to #general

there is nothing we can do for you in #support

[sullen bridge]

wouldnt i be banned from rust a lopng time ago if i was xcheating man wtf??

[chrome grove]

me and my boy tried appealing and you guys didnt pc check us and rejected

[toxic shard]

PC check are worth nothing

[sullen bridge]

marc this is insane dude what,, i even sent the clip of me playing before i got kicked

[toxic shard]

if we ban it mean we already have all the proof necessary to make it

[chrome grove]

then do what you wanna do

[sullen bridge]

its not a threat i got scammed

[toxic shard]

if you appealed and it was denied then is nothing I can do for you

[chrome grove]

what proof bro? being good at the game?😭

[sullen bridge]

marc yall have no proof then why am i banned?

[toxic shard]

last call, move to #general there is nothing I can do for you in #support

[sullen bridge]

also what proof lol i dont hack...

[toxic shard]

and we won't share proof

[sullen bridge]

cuz u dont got shit

legit

[toxic shard]

you are now muted

[sullen bridge]

#refund now

[chrome grove]

if were blatantly cheating we would b game banned

[toxic shard]

if you appealed and it got denied there is nothing I can do for you

[chrome grove]

well ig me and my boys got a flex of being false banned on rustoria

[toxic shard]

?steamid

[glass olive]

Hey, @chrome grove

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[placid lichen]

Marc

[chrome grove]

https://steamcommunity.com/profiles/76561198996895919/

[placid lichen]

Ban Evasion?

76561198345200367

[toxic shard]

You are permanenlt banned from rustoria for cheating, if you want to speak more about it move to #general but admins won't be able to do anything more for you

[placid lichen]

https://steamcommunity.com/id/tdemiurge/

[toxic shard]

what is that ?

[chrome grove]

bro i already said yall can pc check lmao and do whatever if we were cheating we would b game banned

[toxic shard]

If you want to report someone make a ticket

[placid lichen]

me steam ID

[toxic shard]

!appeal

[glass olive]

Hey, @placid lichen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

and link all your accounts in the appeal

like all of them ...

[gleaming compass]

Any Admins

[toxic shard]

but evading is not allowed on rustoria, if you have 1 account banned you can't just create a new one to play here

[gleaming compass]

Marc are u a modded admin or are u able to ban on modded servers?

[toxic shard]

if you want to report someone make a ticket

[toxic shard]

!ticket

[glass olive]

Hey, @gleaming compass

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming compass]

like 5 people made a ticket on him

[chrome grove]

how do yall even want us to prove itsa false ban

[toxic shard]

Last call, move to #general

[chrome grove]

what do i ask

[toxic shard]

nothing, your case is closed, like I said you are permabanned

[chrome grove]

💀

[gleaming compass]

should i add clips to the ticket?

[toxic shard]

if you have any you can

it's not mandatory

[chrome grove]

marc one last question\

whats the reason for you guys thinking im cheating

[gleaming compass]

okay

[gleaming compass]

all 3 cheating btw

[toxic shard]

That's not an information we would disclose

[gleaming compass]

and their not hiding it either

[chrome grove]

why not\

[toxic shard]

Obvious reason ...

[chrome grove]

was it spam reports

[toxic shard]

like not telling you how/based on what we would catch you

[toxic shard]

that's not a valid reason for a ban

[chrome grove]

well ig being good at the game results in being banned

have a good day brotha

[toxic shard]

Be free to think that, won't get you anywhere here

[chrome grove]

just saying bruh

[toxic shard]

Let's agree on disagreeing and you move to #general if you want to continue on this path

[heavy robin]

are you guys able to remove cheater bases?

[toxic shard]

We don't do that

[heavy robin]

Oh alright

[toxic shard]

but you are free to raid it, loot remain in it

[heavy robin]

yeah will do

[twilit obsidian]

76561199447244318

[gleaming compass]

@toxic shard can u take a look @ my ticket plz before these kids log out whilst cheating

cba to get another message saying " cant look into them because they have logged out "

[strong willow]

We go through tickets as fast as we can, unfortunately if you keep calling them out in chat they tend to do that

[gleaming compass]

yeye fair

[frank ledge]

hey why was i banned

[strong willow]

!steamid

[glass olive]

Hey, @frank ledge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pulsar trout]

!appeal

[glass olive]

Hey, @frank ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[twilit obsidian]

76561199447244318

[mint flare]

adm on?

[edgy fiber]

nope

[unborn cosmos]

Please make a report on this player instead of calling him out as not to potentially interfere with an admins investigation

https://rustoria.co/support/report

[inland sundial]

is main server down?

<@&274971100184576010> Main server is down

[night hill]

^^^^^^^^^^

[long glen]

Main server is down

[golden lava]

need help rage hacker on server

[plush current]

It is under a controlled restart

[golden lava]

i put in ticket on website plz look

90 hour account

[peak acorn]

rage hacker on small

[mental cloak]

<@&274971100184576010> MAIN SERVER IS DOWN

[peak acorn]

need help

[rose briar]

!ticket

[glass olive]

Hey, @peak acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak acorn]

we made a ticket

[golden lava]

its so blatant

[near halo]

tickets are handled in the order they come in so an admin will take a look as soon as they are able to

[violet tundra]

fix us main

this shit has been micro stuttering for an ohur

[gleaming compass]

do i get the dedicated player role if my other account has 2k hours on server but its just gamebanned

[violet tundra]

fix the fucking server

[valid lynx]

@strong willow US Main lagging bad rn

[plush current]

forwarded to devs

[void helm]

Hello,admin.I feel in a hurry.Because prompted to play with hacker after I just went online, I want to find out who is the problem in our team, and how long has been banned？

My steam ID

76561198347744288

[remote finch]

<@&274971100184576010>

[void helm]

Thanks,Bro

[pulsar valve]

Just died because of lag

is there a server reset?????????????

[remote finch]

Yes, us main restarting.

[remote finch]

ye, no problem happy to help.

[pulsar valve]

what's the time reload?

5 minutes? 15 minutes? 30 minutes>

[remote finch]

ETA 10~15min

[pulsar valve]

As in what is the rollback time???

[true bluff]

I have a question if you got gb how long would you need to wait?

[pulsar valve]

What is the rollback time???????

[true bluff]

Before you can play again and would you need to make a ticket?

[remote finch]

No, thats the time till the server comes back on.

[sterile mesa]

where’s main

[hallow cobalt]

trying this solo andy shit out and I just killed a door camper outside my 2x1

hoping to still have schloot

[faint falcon]

if im a donator, does that mean im actively suscribed to vip or just have paid in the past for vip?

[sly carbon]

is main still down?

i cant load

[faint falcon]

i killed u z its still down lmao

ez sks

[sly carbon]

my name on the server isnt z

but sure

[plush current]

well do you have queue skip right now?

[faint falcon]

idk how to check

not on main but it says im a donator so idk

[hallow cobalt]

loading in thank you

[molten flicker]

https://donate.rustoria.co/

log in to our server site and go to your account and it will show up there

[frigid ferry]

what do dedicated players do?

[molten flicker]

2k hours at one server

[faint falcon]

hmm yeah i thought u only got the role for having active vip but i havent had vip since September

[glacial monolith]

I had problems logging into the server, I was banned but it passed and now it won’t let me into the server

[frank ledge]

my appeal was denied why is that

[golden portal]

I was banned by the wrong VPN. Please help me lift the ban. My Steam ID is: 76561198975218116

[vale tendon]

!banappeal

[glass olive]

Hey, @golden portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen beacon]

someone please

[worldly thunder]

hello can i plz get an admin

[ivory perch]

hi what do you need help with

[obtuse kindle]

hi can you help me

[ivory perch]

i can try what u need help with

[ivory perch]

@obtuse kindle

[obtuse kindle]

nevermind haha i was trying to find the appeal thing but you just sent a link a little while ago

i got banned for playing with hacker but i didnt even live with him he just threw me a gun at a fight and invited me to team so i could help him haha i couldnt even tel

[plush current]

!appeal

[glass olive]

Hey, @obtuse kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plush current]

oh just saw your message above

[obtuse kindle]

nah ur good

atleast ur a useful admin and send the link to try to help

other servers got useless admins ong

[plush current]

not admin but chat mod but thank you

[obtuse kindle]

oh sorry i didnt know

[plush current]

all good bro wish you best of luck with your appeal

[obtuse kindle]

thanks lmao icl idk why people do ts

i was just tryna log on and have fun

[worldly thunder]

@ivory perch got banned for playing with hacker but i didnt even live with him he just threw me a gun at a fight and invited me to team so i could help him haha i couldnt even tel
daai ou sele gebeur

[ivory perch]

!appeal

[glass olive]

Hey, @worldly thunder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worldly thunder]

thanks

[ivory perch]

this will take a few days but if you innocent you will get unbaned

[worldly thunder]

thanks so much this oke invitet me to the team and then i just playd withe him for a bit now im baned

[mint warren]

76561198975218116 VPN ban

[ivory perch]

!appeal

[glass olive]

Hey, @mint warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vast ermine]

anybody to team with? 3/4k hours I have ,27y

[vale tendon]

#looking-for-group

[devout python]

EU main is so fuking laging solve this shit

[vale tendon]

The issue is being resolved, please be patient

[devout python]

Patient

i lost so many things

I cant farm

Its impossivel to play

[atomic turtle]

what happened to the server EU long?

[devout python]

Takes 10 min to drop a toarch

[atomic turtle]

what happened to the server EU long?

[raven mist]

Being looked at atm

[atomic turtle]

?

[long wren]

checking eu long

[mint warren]

Shenzyyy can you fix vpn ban?

[devout python]

Server eu main literaly crash

Bro eu main crashes with the lag

[long wren]

appeals take 1-3 bussines days

[mint warren]

gg

[raven mist]

steamid?

[mint warren]

76561198975218116

76561199707109872

[raven mist]

Both done

[mint warren]

oh thanks!

[proper bone]

When will the EU be allowed in

[hollow zenith]

.co main???

[solemn pond]

when to turn on the server @sharp rapids

[hollow zenith]

I can't see the main

[solemn pond]

?

when to turn on the server @sharp rapids

[tired acorn]

Working on fixing @Main, @sharp rapids and @torn bronze, server host is having troubles at the moment

[broken aspen]

waiting in support mod

[tired acorn]

CHECK ⁠announcements FOR INFORMATION

[solemn pond]

How long is it going to last

[solemn pond]

How long is it going to last

[proper bone]

@lusty basin

@sharp rapids

[hollow zenith]

@eu mian

wtf

[proper bone]

@sharp rapids How long it takes to get in

[molten flicker]

!appeal @unique jewel

[glass olive]

Hey, @unique jewel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Hello, I was banned after the main crash just now, but it seems like I can't access the appeal website. Can you help me check

[prisma fiber]

main is down dw about it

[near halo]

<@&274971100184576010> Can you help me check? I can't go online tonight, so my home is gone

It will be wiped away😭

[icy mulch]

@ocean thistle Disconnected: Come to Discord.gg/rustoria -Hai

[near halo]

@raven mist Brother, can you help me check

[atomic lagoon]

can you investigate a cheater aimbotting on rustoria eu main

[glass olive]

Hey, @atomic lagoon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[next sorrel]

in the rust+ app, im getting a 'server offline' error for rustoria servers but i don't encounter this issue with other servers. What could be the reason?

btw reinstalled app and my internet connection is fine

[near halo]

This is my id：76561199678933719

Thank you, bro

I am unable to use the appeal website

😭

[past folio]

Hello, can someone look at my ticket?
Thank you.

Appeal #103413

[rose marsh]

Ban appeals take 1-3 Business days, they are handled in order, please be patient

[rose marsh]

I believe we have rust+ disabled for our servers

[past folio]

Why is it taking so long?

[rose marsh]

when did you submit your appeal?

[past folio]

About 4 hours ago today

[rose marsh]

well, they take 1-3 business days

[past folio]

I understand, I told you why it's taking so long 🙂

[rose marsh]

because they do 🙂

[past folio]

anyway, it's okay thank you sir.

[near halo]

<@&274971100184576010> Bro, can you help me check my account? I was banned by vpn. I can't use the appeal website. My ID number is 76561199678933719

thank you bro

[ocean fulcrum]

For all rustoria servers? Why is that?

[long wren]

!appeal please make an appeal thank you

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

But brother, I don't seem to be able to use this feature😭 😭

[lyric basalt]

Which server ?

[near halo]

@toxic shard Can you help me check my account? Thank you, brother

😭

After the main crash, I was banned from accessing the internet via VPN

[teal plaza]

US MAIN IS DOWN? i cant enter

[ocean thistle]

Daily server restart

It should be back up soon

[open sail]

eta?

[cloud steeple]

i like ur pfp its cute

[ocean thistle]

It should be up now

[ocean thistle]

Thanks

[near halo]

@Can you help me

[cloud steeple]

how many hours you got in rust?

[near halo]

@ocean thistle

😭

[ocean thistle]

Taking a look

[near halo]

I am unable to use the appeal website as I have been banned by VPN

ok tank you

[ocean thistle]

You're good to connect in 15 minutes

@near halo resolved

Please wait 15 minutes for connecting

[near halo]

thank you bro love you

[near halo]

understand

[ocean thistle]

[near halo]

🫰

[idle fiber]

<@&274971100184576010> can you please look at my Ticket #92bebe - this guys whole team got assoc banned for cheating except him, please fix this ASAP thankyou

[raven mist]

We'll get to it

give us some time 🙂

You created it 8 minutes ago

[untold quiver]

brain damage

we werent even playing with the guy

[idle fiber]

Not just my ticket several others before me

[untold quiver]

it was a random we met in snow

120 has nothing to do with it he has been afk for the past hours

[shy remnant]

Tickets are handled in the order they come in. Tagging us won’t make it faster,
Please stay patient

Guys do not create a convo here, take it to DMs , thank you.

————

[bitter tide]

Hello Admin, can you please update me on my ticket 🙂

[shy remnant]

Tickets are handled in the order they come in, please remain patient we will get to it as soon as we can

For a ban appeal, it’s different

[bitter tide]

Ok thank you :). Love the work you Rustoria admins do

[rocky jasper]

hello
I got banned and I haven't played on my account for two months. May I know the reason?

https://steamcommunity.com/id/JOKER9/

[glass olive]

Hey, @rocky jasper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky jasper]

you have an account alert

So I can't open a ticket

https://prnt.sc/f62JVqWZ6feF

Check it and you will understand

[ocean thistle]

Are you trying to create a ticket to report a player or an appeal for a ban?

[rocky jasper]

appeal for a ban

[ocean thistle]

!steamid can I have your steamid?

[glass olive]

Hey, @rocky jasper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rocky jasper]

76561199236296475
https://steamcommunity.com/profiles/76561199236296475/

[ocean thistle]

One moment please, I'm taking a look

[ocean thistle]

Resolved, please allow 15 minutes for the fix to sync.

[rocky jasper]

THANKS FOR HELLP 😗

[ocean thistle]

[next sorrel]

eu long

[next sorrel]

how, my friends using without any problem

[ocean thistle]

iOS?

If you have an iphone, try updating your phone to see if it helps. This happened to someone I know and it worked

[near halo]

Hey, what is max team Ui on rustoria?

[ocean thistle]

It depends on the server. #server-info for information on all our servers

[near halo]

hey, can someone explain why rustoria eu X2 is dead since summer ?

[pulsar trout]

It all depends on what players want to play

[devout python]

if i boost the server what i won?

[near halo]

yeah i know but, it used to be a main server with over 600 pop, no its mad dead. something happened ?

[ocean thistle]

!boost please note this is for modded servers only

[glass olive]

Hey, @devout python

By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4

[devout python]

i dont play modded

but thx

[ocean thistle]

No problem

[next sorrel]

no, its android

[ocean thistle]

Maybe try updating your phone and app? Let me know if that works :)

[next sorrel]

there is no more update, all done already

cant fix this problem 😄

[ocean thistle]

Strange

I'll forward it

[next sorrel]

yes please

[ocean thistle]

What's the server btw?

[next sorrel]

eu long

[ocean thistle]

!steamid can I have your steamid to further investigate the issue?

[glass olive]

Hey, @next sorrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean thistle]

Please paste it here or in my DMs

[next sorrel]

76561198175642506

[ocean thistle]

Thank you

[next sorrel]

ty too

[ocean thistle]

It's most likely a FP issue where it itermittently works and stops working

[next sorrel]

yes, that s exactly how it happens

[ocean thistle]

Can you F7 this bug to FacePunch directly to encourage them to resolve this on their end?

[next sorrel]

okey i ll do it

tried to get support on app but no one answer me yet

waiting since 1 month

[tender junco]

Does anyone read tickets?

[ocean thistle]

Yes, what's up? Did you create a ticket, appeal, or F7?

[tender junco]

appeal, please

[ocean thistle]

What's your appealid?

[tender junco]

It appears to all of us to play with hacker, to none of us another message and we are all sending tickets to see what happens, if you could give us a solution, please

We all have the same reason

[ocean thistle]

What is your appeal id?

[tender junco]

my steam id?

[ocean thistle]

The id of the appeal you created on our website

If you haven't already done so

[tender junco]

Appeal #6e2827

[ocean thistle]

You created your appeal 6 minutes ago. I have forwarded your appeal to the admin in charge of your ban to review. Please note the standard response time are 1-3 business days.

[tender junco]

I understand, but if you have progress on a server and they ban you for no reason, shouldn't they be faster in those cases?,
In the end, the 2 days you spend on a server, for example, hurt you.

[ocean thistle]

I have forwarded the rest of your team's appeals to the admin also

[ocean thistle]

You are not banned for no reason. You are banned for playing with hacker.

[tender junco]

That is the reason given by an administrator, but it is not like that, that does not happen, they did a preventive kick to a friend and they gave him ss, because he has an account with few hours, and so that another admin saw that and instantly banned him,
This is what we assume, because it seems to all of us that we are playing with hacker

[tender junco]

It's incredible, because we report and they ban us hahaha

[ocean thistle]

Thank you for the additional information. Please include this in your appeal. It functions as a direct message between you and the admin when they are available.

[tender junco]

The others already attached that to their appeal, they have been waiting for a response for 12 hours, thank you

[ocean thistle]

Perfect. You and your teammates have done what is necessary. All that is left is to wait for a response.

[tender junco]

thanks for your time

[merry edge]

What to do if the server is kicking with a discount hacking error?

[ocean thistle]

!steamid

[glass olive]

Hey, @merry edge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[merry edge]

Where to find steam find where it is located?

[ocean thistle]

Please get the 7656 number and paste it in here

[merry edge]

Here is my steamid 76561198042571118

[dim trench]

anyone know any 3x servers that has a team size bigger then 4

[ocean thistle]

Resolved. Please allow 15 minutes for the fix to sync.

[merry edge]

If you solve the problem, it will be very good just kicking for nothing!

[sleek flame]

How to verify

[long wren]

!verify

[glass olive]

Hey, @long wren

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[merry edge]

Hai my problem is solved

hai wrote that in 15 minutes the problem will be solved, probably 25 minutes have already passed

[ocean thistle]

Yeah, try connecting

[hollow saffron]

Hi, I have a friend attempting to join the server using a mobile hotspot - his standard internet is giving him trouble and his hot spot doesn't seem to be letting him connect to the server either (rustoria.co - us main). Is there a specific reason behind this? Could anyone share any details on why this might be happening?

[merry edge]

Hai thanks everything is working!

[ivory perch]

!network

[glass olive]

Hey, @hollow saffron

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[ivory perch]

not sure if it will help but try

[merry edge]

Rustoria can be connected to rust+!

[hearty fulcrum]

Yes, we have Rust+ enabled. Is that your question?

[merry edge]

Tell me how to connect it, I'm just trying it doesn't work?

[modest blade]

@mossy mulch

!ticket

[glass olive]

Hey, @modest blade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cinder arch]

I can't access the server using vpn.

[hearty fulcrum]

hello, can you send your steam here? i will check for you

[cinder arch]

Thank you for your trouble76561199741927513

[near halo]

admins

A cheater just kileed us

[verbal pollen]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

At launch, i dont need to make a damn ticket if his obv cheating

[verbal pollen]

A ticket will help the Admins, so please put one in

[hearty fulcrum]

hello, it's up to you whether you want to make a ticket or not, but please do not call out cheaters in discord or anywhere. we do not accept reports through discord.

[hearty fulcrum]

looking now

[hearty fulcrum]

this is not an issue with your VPN. you are banned for playing with a cheater. please make an appeal at https://bans.rustoria.co

[toxic summit]

<@&274971100184576010> Please someone please come vc

[hearty fulcrum]

hello, what do you need help with?

[gleaming compass]

Any admins available ?

[red sable]

hi guys

[hearty fulcrum]

yes, is this about a ticket?

[gleaming compass]

a bug abuser doing same bug for 2nd time

on the first time i got told it was being looked into but nothing has happened and im literally watching this guy bug abusing rightn ow

[hearty fulcrum]

can you please make a ticket using the in-game command /ticket add (your message here) in the server chat or using our website https://rustoria.co/support

we do not accept tickets in discord

[gleaming compass]

done

[gleaming compass]

i know but its more of a thing that is time sensitive so yk

[raven mist]

Players get killed in outpost whenever they login again

(normally)

[gleaming compass]

nope

[gleaming compass]

me n my teamates have tested this out sinse yesterday

[hearty fulcrum]

if you have already created a ticket, then please wait for the admins to review. investigations take time, and many others are also creating tickets. everyone's ticket is dealt with the same urgency

it sounds like this is something you may need to report to Facepunch using F7 as this is something that is part of the game, so if there's a bug with it, it should be directed to Facepunch

[gleaming compass]

its not when u log back in, its after 15 mins you auto die
tested myself / teamates have tested

[gleaming compass]

already had a rust dev look into it

[raven mist]

Where?

[gleaming compass]

from @Luke he got whomever 4 me

[red sable]

i just have a question

[raven mist]

We dont manage the mechanics of the game 😛

[gleaming compass]

i know

[candid saddle]

!appeal

[glass olive]

Hey, @candid saddle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[red sable]

Hello, I do not understand why I am blocked if I just bought the game and decided to come in to try to play with a friend from the game, but it says to file an appeal, I would like to ask can it affect - if I have 7 people playing in the game and someone was blocked or something like that - can I get blocked because of this? I live at the moment in the Netherlands in a hostel with Ukrainians and we have a dedicated room for computers, so as not to interfere with the tenants and also because there is a good internet.
its from rust REBORN

[cinder arch]

This website prompts that no ban has been found.

[red sable]

it s possible take blocked on this servers?

!admin

[hearty fulcrum]

you may be signed in to the wrong steam account on the website. please log out and try again.

[red sable]

@raven mist

[hearty fulcrum]

can you please send your steam here?

your steam id or profile link

[red sable]

https://steamcommunity.com/profiles/76561199790166595/

that new account

i want try to play in rust

I haven't logged into the server yet, I'm also afraid of getting blocked

[hearty fulcrum]

can you send the account you are blocked on? if it's a new account, then there is no block to look at and there are no issues.

which server are you trying to connect to?

[red sable]

I don’t have any accounts anymore, this is my first time I want to try to play, but I was blocked on another server for cheating appeal - I haven’t played before

https://imgur.com/a/CwcGNPF - that reason

I have 3 more people playing this game in the computer room of my dorm, but I don’t communicate with them in any way and I don’t know if they have blocks and if this could somehow concern me

[hearty fulcrum]

If you are blocked on RustReborn, then you need to go ask for support to Rust Reborn.
This is Rustoria, not Rust Reborn.
We cannot help you with Rust Reborn.

[red sable]

you can stay in touch, I'll try to log into the Rustoria server now?

[hearty fulcrum]

You can if you want to, but it's not going to change anything about your block on RustReborn.

[red sable]

I understand, maybe it’s same problem on this server

I will try, just second

https://imgur.com/a/INchWvC

same...

[velvet maple]

yesterday i was taking a boat to small oil and i sat in the boat water for one of the guys to get off rig i had a spear gun the dude ran on top of the water all the way up to my boat and was shooting at me with a tommy gun

i die to him and it says i died to a combat knife i report the player for running on top of the water i get a message back saying that he isnt cheating

its crazy to me that the admins on this server are just not doing there job so in this game can u run on water no i dont record clips of my game play but its so annoying why is it my job to catch a cheater shouldnt it be the admins

[raven mist]

We're doing our jobs just fine, banning hundreds of cheaters daily. Whats your ticket number?

[velvet maple]

the dude is running on top of the water like actually running on top of the water and hard cheating and some how he doesnt get banned

dudes

i never put in a ticket to this discord

[raven mist]

Ingame?

[velvet maple]

i put in a ticket yesterday on main

[raven mist]

Whats your steamid

!steamid

[glass olive]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

^

[weak violet]

Good evening and is it possible to have an admin only in writing because I don't speak English?

[velvet maple]

my name is mount everest in game and im starting to run into cheaters but yesterday this guy was hard hard cheating so i reported then i get the message saying he isnt

[red sable]

@hearty fulcrum

[velvet maple]

like can u walk on water or run on top of water in game

or am i just bad at the game

[raven mist]

Seems like they were indeed watched and nothing was seen suspicious whenever the admin looked into them

we obviously cannot see you've seen

[velvet maple]

thats what im saying

[raven mist]

Only what admins see at the time they've looked into the player

[velvet maple]

thats crazy

[toxic shard]

And calling cheaters in public chat doesn't make our job easy

[raven mist]

How so?

[red sable]

Shenzyyy can u help me pls

[raven mist]

Whatsup?

[velvet maple]

dudes runs to my boat and shoots me with a tommy and he isnt cheating

[toxic summit]

Begging a mod to please come to vc

I mean BEGGING

[raven mist]

Again. We cannot see what you've seen - we can only react to what we see

[red sable]

you can scroll through the messages and read them with @hearty fulcrum

[toxic summit]

<@&274971100184576010> Please please come to vc

[raven mist]

Whats the issue?

[velvet maple]

well u need to watch closer or do something

[raven mist]

Lets first stop calling them out

[polar pivot]

It’s common for cheaters to toggle on during situations like yours and toggle off right after, if admins can’t get proof they can’t ban.

[raven mist]

if you do, they might toggle off

[toxic summit]

@raven mist more of a vc issue. Need to speak about it in vc

[raven mist]

Cannot join vc atm i'm afraid

[velvet maple]

so how do i get my stuff back is it just long gone after i spend my whole day getting it

[red sable]

u can help me shenzyyy?

[raven mist]

We do not refund loot i'm afraid

[polar pivot]

Even if the cheater was banned your loot wouldn’t be restored

[raven mist]

especially not on officials

[velvet maple]

basiaclly just waiste my time to cheaters on this server

[toxic summit]

Can anyone actually come to vc?

@raven mist

[raven mist]

Next time - report them and dont call them out

[toxic shard]

What's the issue ?

[velvet maple]

dude could be flying around my base everyone telling me oh yea thats normal

[raven mist]

If you can point me to what the issue is

[toxic summit]

Harrassment

[raven mist]

Not going to keep discussing this

[raven mist]

Make a ticket please ingame

[red sable]

shenzyyy bro

[toxic summit]

Dear god

[velvet maple]

im going to video this

[raven mist]

video what?

[velvet maple]

and when i come back with a video

of him hacking

[raven mist]

Sounds good

[red sable]

thanks

[raven mist]

make sure theres a name in the video

[velvet maple]

i will

i will make sure u see the mf flying

its crazy

[neat pumice]

You are not welcome to play our servers I'm afraid, would recommend you find somewhere else to play. If you're confused as to why, feel free to read our rules @ https://rustoria.co/rules

[raven mist]

I get your point now

Also do understand our point 🙂

[velvet maple]

yea i get it theres 1k cheaters a day basiaclly

[toxic summit]

Dude you gotta be joking. Someone can surely come have a chat right quick.

[velvet maple]

to many

[raven mist]

Thats a complaint for another discord i'm afraid

[toxic shard]

We do not provide stream sniping protection to everyone and anyway it would require to start taking mesure on your side first

for instance having a diferent name ingame and in twitch for obvious reason ...

[red sable]

but I've never played anywhere in rust

[toxic summit]

@toxic shard The measure has been taken on my part. Every single one

[toxic shard]

Your name ingame and on twitch are 80% the same ...

[raven mist]

"Streamsniping of content creators partnered with Rustoria, whether you are aware they are partnered or not, is not permitted."

[red sable]

its my firt try and i have already 2 block servers @neat pumice

[neat pumice]

I think both you and I know that's not the case - have a good weekend though 🙂

[toxic summit]

I've got a dude that is built outside of my base with a garage that has been here for hours upon hours blowing his horn and flashing the lights at my base

[raven mist]

Nothing we can do about that i'm afraid

[toxic summit]

There's nothing you can do about that?

Okay, cool. Thank you

[toxic shard]

I mean ... that's technically not against the rules

[red sable]

I say it as it is, if necessary you can somehow check me or this question, I want a normal account without any problems to make and play @neat pumice

[toxic summit]

No prob, i understand @toxic shard

[neat pumice]

That's not going to happen unfortunately - you're permanently banned here, no matter which account you decide to try and connect with

[toxic shard]

But I would recommend starting by using a private steam profile and names that doesn't relate to you

[red sable]

is this also possible - if I bought some kind of mouse from friends? really? @neat pumice

and when can this blocking disappear?

[neat pumice]

I have no idea what you're talking about, but this blocking will never disappear, you're permanently banned

[red sable]

Why am I blocked if I've never played rust before?

I don’t understand this - I’m blocked for something I don’t even have a clue about, I just wanted to play Rust because of a friend and because I watched videos about Rust @neat pumice

Banned for
Hacking
US Small
39 months ago

its on the website - wtf? what is means ?

[stoic thistle]

!appeal

[glass olive]

Hey, @red sable

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stoic thistle]

Please create a ticket and explain everything that happened, including maybe screenshots that will help out with the situation and admins will help you as best as they can.

[fresh narwhal]

!report

[glass olive]

Hey, @fresh narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[red sable]

<@&274971100184576010> check pls Appeal #d43901

[ocean thistle]

Thank you for creating an appeal. Appeals have a standard response time of 1-3 business days. Thanks for your patience!

[drifting sand]

/ticket

[glass olive]

Hey, @drifting sand

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tight niche]

Cheat again pussy

[glass olive]

Hey, @red sable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tight niche]

If u got banned for hacking is cause u cheating in the past or something like that

[plush current]

lets not talk about something you dont know about and keep it peaceful. thanks

[stoic thistle]

Please try making a ticket for that.

[sudden moat]

!appeal

[glass olive]

Hey, @wide tiger

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wide tiger]

I did it hours ago and they still haven't banned it, I'VE BEEN PLAYING FOR 5 HOURS

[sudden moat]

Our staff team are very busy and take their time to ensure the correct actions are taken. Thanks for your patience

[wide tiger]

gg no adminds

[charred hedge]

must be short on admins or something, cause tickets are taking much longer than they used to

they used to take like 45 mins, theyre taking 3-4 hours now

[stoic thistle]

It’s the holiday weekend, again as Time said please be patient and it will be taken care of, thanks!

[void condor]

Don't put the names of people you're reporting in the discord as this can potentially tip them off you're reporting them. That player is now banned however.

[wide tiger]

Thanks, you need to ban his team 76561198311099305

ty

[stoic thistle]

As said before, any reports on players (or their teammates for association) please create a ticket, thanks!

[errant island]

any admins on

[stoic thistle]

Please create a ticket and an admin will get with you when available, thanks!

[errant island]

i have

[stoic thistle]

Then please be patient.

[frank ledge]

76561199697847374 thats my steam id

[night acorn]

where make ticket

!ticket

[glass olive]

Hey, @night acorn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sudden moat]

!appeal

[glass olive]

Hey, @night acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hushed belfry]

I have proof that someone could possibly be hacking on Rustoria, US Main Vanilla

[plush current]

!ticket

[glass olive]

Hey, @hushed belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ripe bolt]

i want to know for what reason my friend was banned, his steam id 76561199062287283

[mellow tundra]

!appeal @ripe bolt

[glass olive]

Hey, @ripe bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ripe bolt]

i cant log in to my friend account

to steam account

on website

[verbal pollen]

We don't discuss bans with anyone but the person banned. The person in question can make an appeal.

[ripe bolt]

oky

[mellow tundra]

^^

[charred hedge]

Its just cheater after cheater, this is the worst i ever seen it

and it takes hours to get each one banned

[stoic thistle]

As I stated before, its a Holiday weekend some people are busy with their friends & family. Please be patient and wait until an Active Admin can help you out; they are doing their best at the moment.

[wide tiger]

NICE SERVER

5 CHEATERS in less than 3 hours, 76561198296506662 FULL ESP

[verbal pollen]

!ticket

[glass olive]

Hey, @wide tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wide tiger]

76561198296506662 cheating and now I'm following them naked and they stay hidden because they don't want us to see their base

[verbal pollen]

Please submit a ticket so that the Admins can take a look at it. We are unable to assist with reports made in Discord.

[mint harness]

could someone please assist me with my ticket

[long wren]

tickets are processed in the order they are received so please be patient

[near halo]

haha exact same identical account just added me, joined to see if it really was a fake account and im really surprised that they havent been banned yet

by the looks of it dozens of people in this server got contacted by the same name

[hushed belfry]

BanBan Lutiy could possibly be cheating in Rustoria US Main Vanilla

[plush current]

!ticket

[glass olive]

Hey, @hushed belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

don't call out players and we don't take report off discord at all

[hushed belfry]

He got banned thank you!

[thin plover]

probably because a ticket was made, you're welcome

[plush current]

he was asking me for the ticket link for the website

[blissful arrow]

hi

I entered a new server. Someone told me the password of a 1x2 small house. There was nothing in the house. When I played for a few hours, I was kicked out of the server. I don't know what happened. I'm not a hacker. I'm just playing games normally.

[long wren]

you were banned from what?

[stoic thistle]

!appeal

[glass olive]

Hey, @blissful arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[karmic lichen]

!ticket

[glass olive]

Hey, @karmic lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal delta]

can someone help i have a ban from 1 month ago, but i bought rust like 2-3 weeks ago and never played a minute on rustoria us monday

[long wren]

you were banned from what?

[long wren]

!appeal

[glass olive]

Hey, @boreal delta

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

76561199351709061

VPN ban

[wanton kraken]

/report

[glass olive]

Hey, @wanton kraken

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

!appeal

[glass olive]

Hey, @mint warren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy raptor]

/report

[glass olive]

Hey, @tardy raptor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tardy raptor]

any active staff

[blissful arrow]

76561199667689817

[plush current]

What do you need

[desert beacon]

Why is server down?

[plush current]

most servers have a mandatory restart at 10 am est daily

[tardy raptor]

I made ticket

[desert beacon]

Yea ik its been 15 minutes tho

[plush current]

Which server?

[desert beacon]

nvm its up

lmao

[plush current]

hahah all good man have fun

[near halo]

any staffers here?

[quiet gazelle]

Hello @near halo how can I help you?

[young dove]

theres a shameless cheater on long that has prob destoryed the map so bad itll need to be restarted

[quiet gazelle]

!report

[glass olive]

Hey, @quiet gazelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[young dove]

hes opened every stash and raided at least 100 bases

shamelessy cheating for like 4 hours now

[quiet gazelle]

Did you make a ticket?

[young dove]

yea 2 hours ago

[quiet gazelle]

All tickets will be checked by administrators I ask you for your patience. Thank you for reporting.

[near halo]

i've dm'd u

[young dove]

please i swear

[quiet gazelle]

I am sorry but you will have to wait

Like I said above all tickets will be checked by administrators.

[green spoke]

CHECK THIS GUYS PLS ITS FUCKING CHEATER ONLY HEADSHOOT

[long wren]

!report

[glass olive]

Hey, @green spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[green spoke]

I report ingame

[young dove]

the 3 cheaters on long have now offcially used 10% of all boom thats been used since wipe day in 3 hours huge developments

[long wren]

!ticket

[glass olive]

Hey, @young dove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mystic rain]

I GOTS A QUESTION WHERE CAN I SEE THE QUARRYS ON US LONG MPA VOTE?

my bad caps

[dark radish]

view map, open in rust maps and u can see all monuments and quarry's

[mystic rain]

thank you so much

ur a g

[lyric basalt]

!steamid @neon arrow

[glass olive]

Hey, @neon arrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neon arrow]

76561199434027505

[thick nexus]

I have question when you open a map in votes can you see where the naked spawns are?

[fallow chasm]

I can't log in to any rustoria server because it immediately bans me

help me

[pulsar trout]

!appeal

[glass olive]

Hey, @fallow chasm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

!steamid

[glass olive]

Hey, @fallow chasm

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallow chasm]

I've done everything.

how long will the appeal be considered?

[ivory perch]

Hey as it says above appeals take 1-3 business days )

[lyric basalt]

If you send your steamid I can have a look

@fallow chasm

[fallow chasm]

https://steamcommunity.com/profiles/76561199629806222/

[lyric basalt]

Fixed, you can join in about 10 mins

[fallow chasm]

Thank you very much

[nova scroll]

give me an amnesty for the ban, I beg you!! https://steamcommunity.com/profiles/76561199572726673/

@lyric basalt

[young pumice]

!appeal

[glass olive]

Hey, @young pumice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick nexus]

Is it possible to see naked spawns in map vote?

[golden portal]

@lyric basaltMy teammate has been banned by the wrong VPN, please help me

This is his steam ID: 76561199351709061

[verbal pollen]

!appeal

[glass olive]

Hey, @golden portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[verbal pollen]

You'll need to get your friend to submit the appeal.

[nova scroll]

how long will it take to respond to the amnesty on the website?

[verbal pollen]

We cannot discuss another user's bans with anyone outside of the user in question.

[young pumice]

yo admins can you check my request right now. it's urgent. steam id: 76561198434431454

[verbal pollen]

Admins are working on tickets in the order received, as it says, standard response is 1-3 business days.

[verbal pollen]

!ticket

[glass olive]

Hey, @young pumice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful arrow]

76561199667689817

[fluid fog]

any support here or not?

[young pumice]

76561198434431454

[fluid fog]

Any support here for call?

Any support here for call?

Any support here for call?

Any support here for call?

Any support here for call?

[raven mist]

Mind explaining your issue?

Instead of spamming