support

[manic mantle]

i dont know why and im sad beacouse i cant play with him idont now why

[misty scroll]

Tell your friend to follow the instructions above ^

[manic mantle]

ok

[round canopy]

It still says the same thing. I'm trying to apply for a staff position and get that message after logging into discord then trying to link my steam.

[misty scroll]

It may take some time for it to update on the website, I'd just say to try again later

Can you send me a link to both your accounts? I'll have a quick look for you

[round canopy]

Ok thanks, will do.

[round fjord]

me and my friend got the codes to a cheaters base before he got banned and we typed them in once he was banned and we got banned for playing with a hacker

[misty scroll]

Sounds about right

"Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted."
https://rustoria.co/rules

[round fjord]

his name was tha real shit or something but he was roaming around and he killed us, we were talking to him he tells us the codes and where his base is then gets raided

we never played with him just basically code raided him once he got banned lol

[misty scroll]

From what you are describing, you were "benefitting from the presence of hackers by association". If you believe the ban was wrong, please submit an appeal: https://rustoria.co/support

[vale otter]

Hello, i buy VIP but i doesnt work after the rollback 😦

[misty scroll]

You are currently banned for "Hacking" on both those accounts

So no, you are not allowed to play Rustoria. Ever...

[misty scroll]

Please submit a #payment-support ticket

[primal lagoon]

to whom should I write about the amnesty of my account

[thorny dune]

You can use our website to appeal your ban https://rustoria.co/support/appeals

Are you still having issues with this?

[misty scroll]

If you believe the bans are incorrect, please submit an appeal: https://rustoria.co/support/appeal

[plucky fossil]

it says disconnected for hacking when i try to join eu mondays. i have never hacked or got banned?

[glacial herald]

!appeal

[glass olive]

Hey, @plucky fossil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[round fjord]

I have created my appeal Appeal #8805b8

[plucky fossil]

damn this sucks. hackers running around server and i get banned:DD

[brittle storm]

Left server for less than 10 min and got put back in the quee

I need help

[raven mist]

Thats normal

We dont have a queue protection

[round fjord]

can I pay to have my ticket read first? asking for a friend.

[thorny dune]

I'm afraid not

[round fjord]

haha worth a shot

[gleaming perch]

Hello, 5 days ago I was blocked for playing with a violator, time passed but the ban still did not pass, another reason appeared without a timer, with the same name

https://steamcommunity.com/profiles/76561199032489902/

The support also wrote to me that I would be unbanned. please help Appeal #d2d34f

[glass olive]

Hey, @loud zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[round canopy]

Yes, still says the same thing.

[elfin falcon]

I have submitted my appeal, not a cheater.

[gleaming perch]

@thorny dune

[steep berry]

Is there a way for VIP Buyers for Ban Appeal?

<@&274971100184576010>

[gleaming perch]

<@&274980199668645888>

[smoky cape]

Yes

[gleaming perch]

can you help, I have a reason for the ban, and it doesn’t display on the server, while on the site it says that I’m not in the ban

[near halo]

can someone make me unstuck before i get banned <@&274971100184576010>

im stuck inside cargo on US main id: gloob glob glibber

[glass olive]

Hey, @loud zephyr

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

We can not help with that I’m afraid

We do not interfere with gameplay

[near halo]

:/ so the game being bugged is just my problem

[gleaming perch]

help me pls

[shy remnant]

F1 > kill if you are really stuck is the only way to get unstuck

You can also make a F7 Bug report so Facepunch can be made aware of the bug

[narrow maple]

Hi , just wondering if anyone could look at my ticket thank you

[round canopy]

tried chrome and firefox. I open your staff application page, it asks me to sign in through discord, which I do, then it asks me to sign in through steam, then it says my steam is account is already linked to another discord account.

[ivory perch]

!banappeal

[glass olive]

Hey, @gleaming perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gleaming perch]

i appel) ban Not Found
Try connecting to our servers. Your ban may have expired.

[narrow maple]

!banappeal

[glass olive]

Hey, @narrow maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ivory perch]

when have you gotten banned and for what reason

[gleaming perch]

The ban was issued on November 11 and for 5 days for teaming with the offender

[narrow maple]

Havent been on the game in months, would anyone help with this. thank you

[ivory perch]

Try connecting to any Rustoria server to check if your ban have expired

[gleaming perch]

thx bro :heart;

[elfin falcon]

Got the same ban, been playing the server for the last week and didnt event play 7 months ago.. Appeal #2cf08f

[lyric basalt]

Post your steamid here @elfin falcon @narrow maple

[elfin falcon]

76561198045938301

[narrow maple]

76561199083413442

[lyric basalt]

Fixed , wait 15 mins before connecting

[lyric basalt]

Your ban will remain

[cloud mountain]

Marzy can you check pm

[narrow maple]

Marzy would you be able to tell me what i got banned for?

[hexed nimbus]

Should tell you the reason in the disconnect message if you try to join

[narrow maple]

It says i got kicked for hacking, I have never touched a cheat in this game

would it of been me using a third party software like crosshair x or vibrance gui?

[hexed nimbus]

Well seeing Marzy’s response #support message the seem to think differently in regards to that. If you made a appeal wait for a reply if you got it and it’s denied then that’s it as it’s the final decision

[narrow maple]

is there any way you guys could pc check me then?

[lyric basalt]

#looking-for-group

[scarlet trout]

can you help him out bro? you can literally pc check him, we just tryna have fun and yall griefing us

[tepid dragon]

Someone can halp me pls

[hexed nimbus]

just state the question

[unkempt crown]

why is it on rustoria us small saying ''play somewhere else''

[fathom kettle]

can a admin check my ticket please? ticket: f84db1

[hexed nimbus]

you been banned and the message is kinda self explanatory

[unkempt crown]

ive never cheated?

wouldnt it say ''banned''?

[hexed nimbus]

this ban type could be for many things and i would say its not hacking otherwise it would say hacking can be stuff you said or did most likely

[tall holly]

Please look into this ticket immediately, blatant cheater. Ticket #bc4462

[unkempt crown]

do yall mind unbanning me?

cuz i dont remember

[vital talon]

following up Ticket #13d9b7 for an active cheater in server right now please assist immediately!!

[hexed nimbus]

!appeal is the only way

[glass olive]

Hey, @unkempt crown

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt crown]

ty

[latent lagoon]

cheater on long

[glass olive]

Hey, @latent lagoon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[narrow maple]

could someone look at my appeal

[narrow maple]

thanks

76561199083413442

[tepid dragon]

I have an account banned for 161 days, can I play with another account without the chance of being banned?

[hexed nimbus]

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have 2 gamebans on other accounts within the last year.
• You have 3 gamebans on other accounts in total.
• You have an account that is banned on our servers and are playing on another account.
  We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.

[tepid dragon]

so in "day 181" i can just play in vanilla server, or i need to make some procedure before

?

[sage torrent]

any admin?

[vital talon]

server just restarted for the Ticket #13d9b7 I made. The player would probably go inactive. Please look into this the soonest! It's too blatant and everything can be told through player account details.

[near halo]

im not an admin but maybe i can help

[sage torrent]

can u dm i have proof of one guy exploitin hard please so i can send u clip

[near halo]

@cursive thicket regarding you and your friends ban you each can submit an appeal on the website https://rustoria.co/support/appeal

[near halo]

!ticket please make a ticket and you can include the clip in your ticket

[glass olive]

Hey, @sage torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unique snow]

why cant I connect to rustoria mondau

[near halo]

and you are currently unable to connect to the server?

[cursive thicket]

yes

banned: playing witch hacker

[near halo]

?steamid

[glass olive]

Hey, @cursive thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cursive thicket]

76561198126363193

[sage torrent]

i made it

[near halo]

association bans are typically 7 days but since you are unable to submit an appeal please wait for an admin to check this for you. if you do not hear back from an admin after a while feel free to send your steam id here again

[near halo]

tickets are handled in the order they are received. an admin will take a look as soon as they are able to

[unique snow]

whats going on with US Mondays

[cursive thicket]

How long does it take to wait for an administrator? I don't want to wait 7 days because I'm innocent and so is my friend

[hexed nimbus]

knowing or not knowing a player in your team is cheating does not matter but having benefit does therfor whole team gets 7 days and cheater gets perm mate

[cursive thicket]

Who's a cheater?

[hexed nimbus]

you can request that in the ticket the might tell you but he cant play rustoria anymore anyway

[cursive thicket]

I'm just trying to explain that there was a mistake, we don't have cheaters, I'm 100 percent sure of that.

I understand that for you I am just another user. But for me this situation is unpleasant because it is a mistake

[near halo]

when an admin checks this channel they will send a response but sometimes there are a lot of people looking for support so if you don't hear back after a while you can send your steam id here again and explain the website isn't letting you submit an appeal

[cursive thicket]

I can't create a ticket. The site says that I do not have a ban

[near halo]

please read the message i sent above

[scarlet trout]

Why is a ban appeal getting denied when there is no reasoning?

can a mod please help me?

[hexed nimbus]

how long ago did you get banned ?

[cursive thicket]

I have read your message. I just wanted to explain the situation to this person.

[hexed nimbus]

if its denied then thats the final decision

[cursive thicket]

20-30 minutes ago

[scarlet trout]

how if they got no proof?

they just banning people for suspicion now?

good mods ig

[cursive thicket]

yeees

my partner doesn't know how to play, he doesn't pick up a weapon because he's afraid to shoot, and he gets banned for cheating

[hexed nimbus]

why you say the dont have proof the dont ban without being 100% sure

[scarlet trout]

then what are false bans?

mistakes

[hexed nimbus]

thats why the got appeals and if thats looked at and decision is "denied " then its a correct issued ban and time to move on

[knotty aurora]

WHY cant i connect?

to rustoria eu long wtf it just stays on connecting

[scarlet trout]

theres no proof tho? it dosent even say hes banned for hacking it says kicked for hacking

and like i said theres no proof so how they gon ban him?

[cobalt pilot]

it just crashed :/

just wait 🙂

[knotty aurora]

fucking hell

[hexed nimbus]

how you so sure there aint no proof

[scarlet trout]

because yall can do whatever to check him, yall not gon find anything

plus yall havent showed no proof so its literally your word vs ours, unprofessional

[hexed nimbus]

the dont show proof so cheaters can see how the get caught to bypass it next time thats why LOL

[lyric basalt]

!appealru @cursive thicket

[glass olive]

Привет, @cursive thicket

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[cedar sun]

Добрый день! У меня случилась проблема. Я решил поиграть на вашем проекте на аккаунте друга. Оказалось то что у моего друга бан на вашем проекте(я к этому бану не как не причастен). И я зашел на свой основной аккаунт, И там я тоже получил бан. Помогите пожалуйста!

[sage torrent]

can u check my ticket please?

[noble urchin]

connect long.rustoria.uk:28010 Who is server?

[clear forum]

EU LONG - CRASHED, please reboot or do something.

[hexed nimbus]

it has been but takes atleast 15 min to reboot mate

[sterile frost]

is second time to crash

[clear forum]

THANK YOU! 👍 💪

[cobalt pilot]

chill guys, just wait a few min

[cedar sun]

Good afternoon I have a problem. I decided to play on your project on a friend’s account. It turned out that my friend was banned from your project (I had nothing to do with this ban). And I logged into my main account, and there I also received a ban. Help please!

[hexed nimbus]

!appeal

[glass olive]

Hey, @cedar sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar sun]

I wanted to ask. Will my case be appealed or not?

[indigo flare]

rollback long?

[cedar sun]

what are you talking about?

do you mean NVIDIA rollback?

[lyric basalt]

No he mean server rollback

[cedar sun]

In what sense?

[cedar sun]

Will I be unbanned?

[bitter tapir]

pls ban the cheaters i reported

[smoky cape]

An admin will look at your ticket when they can

[vital talon]

why a temp ban and not include his teammates enjoying the hacker loot? Until further review? Then why close the ticket?

[round canopy]

Still getting this error when trying to open a staff application:

This steam account is already linked to another discord account.
Please ask a staff member to unlink it.
Steam ID: 76561198012161191

[astral minnow]

Could you please inform me of Luke's whereabouts? It appears that he has been absent from the online platform for an extended period of time.

[frigid geode]

@lyric basalt Hello im getting kicked with reason with your contact.

[lyric basalt]

Send me DM

[frail nebula]

yo theres a guy running on water

@lyric basalt

@lyric basalt

@smoky cape

i have a clip

[smoky cape]

Make a ticket please

[frail nebula]

where

[smoky cape]

!ticket

[glass olive]

Hey, @smoky cape

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail nebula]

@smoky cape ban him now its so obvious

[twin talon]

hi can someone take a look at our ban? eac has unbanned my friend and we want to play

[cursive thicket]

@near halo
As it turned out, this Chinese man was recommended this game and he did not want to spend a lot of money and bought an account. Perhaps the previous owner played with cheats?
Even if he now buys this game on his main account, will he still be banned for multiacc?

[lyric basalt]

Banned

[narrow maple]

thats some bullshit i get banned for hacking and cant reverse it yall mods gotta do sum

[frail nebula]

are yall gonna delete his base?

[narrow maple]

havent touched a cheat yet this fukin server somehow says im cheating

[warped ember]

I played on rastoria 5 months ago and I was blocked due to cheating 76561199544618006

[twin talon]

id is 76561198288499393

[lyric basalt]

Tell him to connect to a server to verify he is no longer banned

[twin talon]

he has, he says he could

[frail nebula]

@lyric basalt did yall delete his bnase

[lyric basalt]

no

[frail nebula]

tryna slid eme his coords?

[warped ember]

I was blocked just like that because my ID 7656119954461800

[cursive thicket]

@lyric basalt
As it turned out, this Chinese man was recommended this game and he did not want to spend a lot of money and bought an account. Perhaps the previous owner played with cheats?
Even if he now buys this game on his main account, will he still be banned for multiacc?

[old moth]

@lyric basalt any chance someone take a look at this?

[warped ember]

@lyric basalt

[lyric basalt]

Incorrect steamID

!steamid @warped ember

[glass olive]

Hey, @warped ember

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

You were all unbanned, please wait 15 mins before connecting

[old moth]

Will try in 15, thank you!!!

[wind nimbus]

Hi @lyric basalt me too? I was game banned by error and caused this whole issue. This is my Steam profile https://steamcommunity.com/profiles/76561198288499393/

[lyric basalt]

you too

[twin talon]

the goat marzy

[old moth]

🐐

[wind nimbus]

[prime hornet]

hi, i make ticket but 2nd time have this problem that "We'll create your ticket after this quick countdown." and nothing, tickets doesnt creted

[near kraken]

BR ADMIN ?

[unkempt lion]

hi ive made a appeal ticket just was wondering how long it could take to hear on it?

[gaunt raft]

1-3 Business Days "/

[unkempt lion]

dang okay thanks

[empty seal]

could I have admin to check a player out in rustira small please

[agile obsidian]

yo i made an appeal and it got accepted but im still banned appeal #10ae38

[gleaming sky]

!appeal

[glass olive]

Hey, @agile obsidian

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modest girder]

US LONG IS DOWN

[novel yacht]

long down

[modest girder]

us long is down

[tall quiver]

obv

Chill.

[pliant rapids]

rollback?

[sturdy dew]

Guys, tell me what to do, yesterday I filed an appeal against the ban, writes to me "Hello there, 苛性ソーダ! Your appeal has been accepted. This means you are now able to play on Rustoria again."
but I log on to the server and I get a message
Banned: Come to http://Discord.gg/rustoria - Luke
what should I do?

[gentle yew]

!ticket

[glass olive]

Hey, @sturdy dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[whole halo]

So us long down again

[gentle yew]

Yes, Admin are aware and rebooting the server.

[dark bloom]

yes

its down

[whole halo]

yk how long it will take and if there will be a roll back?

[dark bloom]

is up i thank

just 480 players online

its offline

[tall quiver]

It's not going to be a rollback. Everyone DCd at the same time and there's no major bug.

[modest girder]

doesnt matter is still shittoria theres 100% gonna be a 30 minute rollback

[tall quiver]

huge rollback

[astral minnow]

WHen Luke online ?? i've been waiting for him about 3 days

THis is how admin rustoria working ???

[frigid trail]

Be patient, admin team can be very busy

[astral minnow]

At least tell me why I can't get into the game without a ban, or maybe have another admin solve it.

My team is planning to leave because their members can't come in without any reason

This is the first problem I've had with this server of yours, with all due respect, I want someone to solve it satisfactorily.

Luke can’t stop someone from getting into the server, and then there’s no appointment to solve the problem. Instead, he’s got them waiting without a specific time.

[past matrix]

im having a problem with the water and sprinklers not working

[frigid trail]

Not really what this channel is for, try searching on YouTube for a solution

[past matrix]

ok great support everything is set right but no water

[frigid trail]

If your trying to insinuate that rustoria has bugged out your water collection system it's highly unlikely, please check it yourself, rustoria admins don't interact with gameplay

[past matrix]

i'm not the only one having the issue and server has been bugging out alot this wipe

[near halo]

Yeah

[thorny dune]

Hey there, are you still having issues with this?

[past matrix]

no it tuned on after 2 hrs just haven't turned it back off

[thorny dune]

Ok glad it's working now then, if you have any more issues please let us know and we can take a look to try and see what's going on

[astral minnow]

Can you solve my case ?

[past matrix]

thank you will do if any other problems come up

[thorny dune]

What issue are you having?

[astral minnow]

Already DM to you sir !

[frail nebula]

@smoky cape

i got another one

[lyric basalt]

!ticket

[glass olive]

Hey, @frail nebula

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

What Server has the fancy E open door

[misty scroll]

What?

[cedar dew]

i need help

im getting kickt all the time

@misty scrollpls

its only on rustoria

[misty scroll]

Try to join now

[thorny dune]

Feel free to DM me and I can take a look at this for you and get this fixed

[warped ember]

76561199544618006

!steamid @warped ember

[glass olive]

Hey, @warped ember

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[verbal walrus]

There aare cheaters in my base t29 rustoria long

[ivory perch]

!ticket

[glass olive]

Hey, @verbal walrus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[verbal walrus]

Bruh

they are tc deep in my base rn

they spider climbed upp

can aanyone help rn?

[coral remnant]

restart?

[ivory perch]

Not sure but you may try to tag admin or someone else

[verbal walrus]

@gloomy sparrow

@thin plover

@wispy dirge

@frail nebula

[proper bluff]

i create ticket on main eu
www.youtube.com/watch?v=HPkh2hhNnFg
clan china cheaters
and reply ahahaha
Rustoria Admin
• Today at 5:32 PM •
Admin
Hello there! Thank you for your report. We have conducted an investigation and found no evidence of cheating at this time. If you have any further concerns in the future or additional information that you feel is relevant, such as video evidence or screenshots, please send in another ticket. Have a nice day!
RUSTORIA R U OK?

cheater flying

[glass olive]

Hey, @proper bluff

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[proper bluff]

but "We have conducted an investigation and found no evidence of cheating at this time. "

[raven mist]

We should magically know who said player is?

Based on that clip, we have no idea who you are talking about and could be anyone on the server

[coral remnant]

hello, how many minutes toria eu long will be offed??

[raven mist]

Still booting up

few mins

[proper bluff]

i say it in ticket!

Ticket #23542a

Ticket #05b32b

and this in ticket tag

HUGE china zerg

[raven mist]

You can say whatever you want in your ticket

if we cannot see the name in the clip we cant just ban on suspiciouns

And you dont need to paste your whole clip here, i can read it perfectly fine

[proper bluff]

it's on your server i may show this place

[raven mist]

It can be anyone

Like is aid

said

[hexed nimbus]

provide a steam id of the player or atleast his name it aint that hard

[raven mist]

You cant see any name on your clip

So it can be anyone you claim it to be

[proper bluff]

you don't see that he flying?

[raven mist]

I'm not sure what you are not understanding

you cant see who it is in your clip

[proper bluff]

i show u all video

[hexed nimbus]

how can he see if you dont provide a name or steamid

[raven mist]

Mike, please let it be

[proper bluff]

but firstly kill me by another from he's team

[raven mist]

Again, i cannot see who on your clip is 'flying'

I cannot ban on suspiciouns

[proper bluff]

name in the ticket sistem

can we call?

[raven mist]

Yes, you said its him but we cannot confirm its him

No

[proper bluff]

i show my monitor

[raven mist]

Its not going to change anything

I've seen the clip

it does not have a name

[heavy hull]

Why am I always getting this error when trying to join this server?

[raven mist]

Current FP bug due to map markers

send me your steamid

[heavy hull]

76561198195237119

[raven mist]

Try now

[heavy hull]

Seems to work now. Thank you!

[proper bluff]

https://youtu.be/cWpFpwM5_PE

Full clip without cuts

and he in this party

^Sele

[mild mountain]

will I be blocked for vac?

[knotty aurora]

why isnt there a queue priority on eu long?

[restive ocean]

Where can I report a player?

[gleaming sky]

!report

[glass olive]

Hey, @restive ocean

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gleaming compass]

Can an admin dm me quick

its about some people ban evading rn

[lean linden]

any admin Active a.t.m.?

For Real Guys . . I get Auto-muted by the Bot by Mistake!!! . . it's been over an hour . . I submitted an appeal and a Ticket . . takes 5 seconds to look into it??? . .

[pine forge]

admin active?

!report

[glass olive]

Hey, @pine forge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lean linden]

Thanks Guys for being prompt (;

[thorny dune]

Hey there, did you need help with something?

[pine forge]

my b made a ticket

[lean linden]

Been helped already Berch, thx 4 asking (;

[native fulcrum]

Can I write a ticket from 33 months ago? I haven't been banned

berch

[thorny dune]

I'm not sure what you mean exactly?

[stoic grail]

Is it possible for him to unban an account that was banned 33 months ago for cheating?

what should he do to get his ban lifted?

[nocturne smelt]

How do I make a unban appeal

[lyric basalt]

!appeal

[glass olive]

Hey, @nocturne smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[nocturne smelt]

Thank you so much

[native fulcrum]

!appeal

[glass olive]

Hey, @native fulcrum

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

If they have another account that was banned that time ago, they can provide that account information in their existing appeal and any information about that ban if it's related

[native fulcrum]

I cannot provide photographic evidence, can I send it to you separately

[agile obsidian]

hey, I made an appeal that says it was accepted but I am still banned. any admins on to help?

[boreal tangle]

hi i have a problem i can't take my kit steam also i link in steam and i join groupe

[coarse harness]

any admins on?

i need help with a teaming situation

[raven mist]

!report

[glass olive]

Hey, @coarse harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[coarse harness]

ok where can i send screenshots

[raven mist]

In your ticket

[coarse harness]

i made my ticket in game also idk if they were banned but they were all logged in my core any way u can check?

[thorny dune]

Should now be sorted

[raven mist]

Whats the ticket number?

[coarse harness]

1

[boreal tangle]

for me can i help me ?

[raven mist]

The other number 😄

[thorny dune]

Have you joined the Rustoria steam group?

[raven mist]

Looks something :like #8eaf19

[boreal tangle]

yes

[coarse harness]

786841?

[thorny dune]

Try typing /auth in-game for me and see if that syncs things up for you

[raven mist]

Well... You would need to include who is teaming for us to check it 😄

In your ticket please

[coarse harness]

okay]

[boreal tangle]

i alrady try but in game i just discord link

[thorny dune]

In that case, leave the Steam group and wait a couple of minutes, then rejoin and then /auth again after that and you should be okay

[boreal tangle]

its good thx

[fiery isle]

can admins find out from video on YT if guy is using scripts?

[mortal lynx]

can i get someone to look at my appeal ticket please?

[digital wolf]

how long before staff respond to tickets

[misty scroll]

As soon as we get to it

[potent lantern]

Unsure where to post this really, never playd on rustoria but I was getting some real fishy links sent earlier from someone claiming to be an admin from rustoria, just wanted to get in contact with an admin here to make sure if it's real or if it's not then bring attention to it, would be nice if some admin could PM me

[burnt prairie]

hello, got banned 1 h ago on US Main.
Admin cancelled my appeal, my profile is open, i have more than 3k hours in rust.

Can you check my ban reason again

[cobalt minnow]

Can somone Look at my appeal pleasee

[smoky cape]

The admin who baned you will have a look at it within 1-3 business days

[cobalt minnow]

Thank You

[potent lantern]

I'm about 80 precent sure it's a scam/phishing link, seeing the name of the steam account does not appear to be on this discord server, the links to the 'Skin voting' he is sending don't seem to exist in a google search, would love to get the info along to try to prevent people from falling for it

[smoky cape]

!scam

[glass olive]

Hey, @potent lantern

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[potent lantern]

Yep makes sense, wasn't gonna click on those links tbf, especially knowing that domain he sent was missing one letter.
Anywho he has the name ''Rustoria | -Keny'' on steam, I've reported him, and suggest more to do so, especially if anyone gets a friend request from him

[wind dagger]

the /auth not working

[hushed dagger]

how do you make a ticket

[smoky cape]

!ticket

[glass olive]

Hey, @hushed dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber rock]

pq tomei ban de chit

e nem uso chit

[fiery jetty]

US LONG IS DOWN

[timber rock]

?

What is the reason for my ban?

[tardy path]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[violet spindle]

/report

[glass olive]

Hey, @violet spindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber rock]

My base will go into deque, will you return the lut due to your error?

?

[shy remnant]

We not reimburse loot I’m afraid

[timber rock]

and ban for no reason

what the fuck

manipulated server

what reason for the ban?

[rose marsh]

!report please dont call out people in discord or chat 🙏

[glass olive]

Hey, @grizzled nacelle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ivory perch]

!ScamRu

[glass olive]

Привет, @neat sphinx

Случаи мошенничества участились. Если вам кто-то отправляет личное сообщение в Steam или Discord, чтобы войти на их веб-сайт, это попытка получить доступ к вашим данным. Мы никогда не отправим вам личное сообщение с просьбой войти в систему где-либо, кроме: https://rustoria.co/ (Пожалуйста, проверяйте, дважды адресную строку в браузере, что это именно наш веб-сайт)

Мы проводим розыгрыши только на канале бесплатных раздач #giveaways, и вы увидите там тег администратора, если вы что-то выиграли.

Немедленно сбросьте свой пароль Steam, если вы вошли на какой-либо из этих веб-сайтов, и убедитесь, что вы не передаете этот пароль Steam каким-либо другим лицам, поскольку, если вы используете тот же пароль в другом месте, он может быть использован для получения дальнейшего доступа к вашим учетным записям.

Если ваш аккаунт был украден, прочтите это: https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[surreal escarp]

how do i know if i have vip?

[rose marsh]

if you head to https://donate.rustoria.co/account.php and login, it has a Subscriptions section

if that doesn't tell you, let me know and I will investigate for you

[surreal escarp]

does the 5 day wipe vip count as a subscription>

because it says ive got no subscriptions

[rose marsh]

not sure, never bought a wipe only sorry

[rose marsh]

!vipissues

[glass olive]

Hey, @surreal escarp

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rose marsh]

give that a try

[surreal escarp]

alright thanks how long does it usually take?

[rose marsh]

not 100% sure exactly, but they are as quick as possible, be patient 🙂

[surreal escarp]

[violet tundra]

whats ur guys deal

u gave us refunds and said ur fixing the server

whats the hold up

we pay almost as much as a WOW subscription for vip and get 0 transparecny

[regal badger]

Took me 5 business days to scroll up in this chat, but he still on that break it seems

[opaque saffron]

For the first time I log on to your official server and hacking writes to me what should I do and at all

[hearty fulcrum]

hahahaha thank you for letting us know. we've informed our team about the bot!

[tired scaffold]

can i appeal my ban

[mellow tundra]

!appeal @tired scaffold

[glass olive]

Hey, @tired scaffold

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

we had a strong word about extended lunch breaks, and @rapid lichen is back on the clock now. ☺️

[regal badger]

Haha glad to hear🙂 Thank you!

[lament kindle]

!Scamru

[glass olive]

Привет, @lament kindle

Случаи мошенничества участились. Если вам кто-то отправляет личное сообщение в Steam или Discord, чтобы войти на их веб-сайт, это попытка получить доступ к вашим данным. Мы никогда не отправим вам личное сообщение с просьбой войти в систему где-либо, кроме: https://rustoria.co/ (Пожалуйста, проверяйте, дважды адресную строку в браузере, что это именно наш веб-сайт)

Мы проводим розыгрыши только на канале бесплатных раздач #giveaways, и вы увидите там тег администратора, если вы что-то выиграли.

Немедленно сбросьте свой пароль Steam, если вы вошли на какой-либо из этих веб-сайтов, и убедитесь, что вы не передаете этот пароль Steam каким-либо другим лицам, поскольку, если вы используете тот же пароль в другом месте, он может быть использован для получения дальнейшего доступа к вашим учетным записям.

Если ваш аккаунт был украден, прочтите это: https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[lament kindle]

!reportru

[glass olive]

Привет, @lament kindle

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[lament kindle]

!report no

[glass olive]

Hey, @lament kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[burnt prairie]

!appealRU

[glass olive]

Привет, @burnt prairie

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[burnt prairie]

Hello there!

I got banned 5h ago on US Main.
Admin cancelled my appeal, my profile is open, I have more than 3k hours in rust.

Can you check my ban reason again and unban me?
If you need any proofs pls ask for it

Thank you!

[rose marsh]

!appeal

[glass olive]

Hey, @burnt prairie

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[burnt prairie]

i already appealed it, it was immediatly denied without any reason

so i cant appeal again

[rose marsh]

appeal decisions are final

[lost snow]

!REPORT

[glass olive]

Hey, @lost snow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[burnt prairie]

@rose marsh broh that's illegal... i mean is there no way to check a ban reason again?

[rose marsh]

what did it say when you were banned

[burnt prairie]

SeeYouSpaceCowboy
• Today at 3:16 AM •
Initial Message
I'm playing 100 ping from Japan on US server SOLO. I dont really understand how bad players should be to report me, never use any hacks in my life

Rustoria Admin
• Today at 3:34 AM •
Admin
Hello there, thank you for submitting your appeal. After reviewing your ban, in this case the ban will remain and your appeal has been denied. Thank you for reaching out and enjoy the rest of your day.

@rose marsh it's said i'm hacking

[rose marsh]

well it has all the information right there

ban appeals are final, nothing else can be done, thanks

[burnt prairie]

[native fulcrum]

My appeal has been rejected and I am unable to file an appeal. What should I do

[vivid iron]

How can i start an appeal?

[long wren]

!appeal

[glass olive]

Hey, @vivid iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

The appeal was finally rejected so there's no other way

[native fulcrum]

But I am innocent. I logged into someone else's account while trading, which caused me to evade the ban

[native fulcrum]

Is it really impossible to file another appeal

[vivid iron]

!appeal

[glass olive]

Hey, @vivid iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid iron]

i linked my account how do i begin to caht

chat

[long wren]

please log in to the website and make an appeal

[cerulean ledge]

@frosty ginkgo

i didnt know i was playing with a cheater and i got perm ban

[rose marsh]

!appeal

[glass olive]

Hey, @cerulean ledge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

what is your steam ID?

please send your Steam ID or Steam profile here, and I will take a look.

[obtuse lark]

!appeal

[glass olive]

Hey, @obtuse lark

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse lark]

I was VPN ban

[cerulean ledge]

https://steamcommunity.com/profiles/76561198947909037/

@hearty fulcrum

[obtuse lark]

I just used a web proxy and I was banned

[obtuse lark]

https://steamcommunity.com/profiles/76561197972368141/

[long wren]

please make an appeal

[obtuse lark]

ok

[obtuse lark]

I've created a ticket

[cerulean ledge]

it wont let me apeal it says you are not ban but when i click rustoria it says im banned for playing with hacker

[hearty fulcrum]

you are not permanently banned. your temporary ban expired about 30 minutes ago, but because you were spamming the connect button, you have caused an error. please wait for another 30 minutes without trying to connect. after 30 minutes, if you still cannot connect, please let me know.

[cerulean ledge]

damn that sucks i really had no idea the dude was cheating

[native fulcrum]

lily How can I appeal the ban from 33 months ago again

[hearty fulcrum]

every player is only allowed to appeal once. if your appeal has already been answered, that is the final decision.

[rapid dome]

lily can you help me please?

[hearty fulcrum]

hello, how can we help you?

[rapid dome]

every time I try to get out of the bag, the br main appears ( Ban evasion )

This only happens on the server ( BR main )

I tried to open a ticket but they tell me to make a payment of 100 dollars

I think something is wrong

the server loads normally, and when I get out of bed the server disconnects and appears ( BAN EVASION )

[hearty fulcrum]

you do not need to pay to create a ticket or an appeal.
if you are getting a ban, please make an appeal at https://rustoria.co/support/appeal

[rapid dome]

ok go go thank you very much

[wise marsh]

Can i get help on reporting a cheater it wont let me on website i got evidence and witnesses

[rose marsh]

!report

[glass olive]

Hey, @wise marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[obtuse lark]

Why am I showing a ban 14 days ago here? But I just can't play the game today

[rose marsh]

are you receiving a error message when trying to join a rustoria server?

[obtuse lark]

yes

[rose marsh]

what is the error message?

[obtuse lark]

But I couldn't get in today

[rose marsh]

What does the error message say?

[obtuse lark]

hacking

I just used the web proxy software

[rose marsh]

From the message it seems you have been banned for hacking, you need to submit an appeal, if you have already submitted an appeal, they take 1-3 business days to be assessed sometimes longer, be patient... if your appeal has already been denied, ban appeals are final

[glass olive]

Hey, @rose marsh

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obtuse lark]

I've already filed an appeal

[rose marsh]

has it been denied?

[rapid dome]

@hearty fulcrum

I made the appeal on the website, where do I see if someone responded to me?

[obtuse lark]

No reply yet

[rose marsh]

on the website, ban appeals take 1-3 business days, please be patient

[rose marsh]

you need to wait for an answer on your appeal, these can take 1-3 business days sometimes longer depedning on the situation, please be patient

[rapid dome]

Yes yes, I'll wait without any problems, but where can I see if someone has responded?

[rose marsh]

on the website https://rustoria.co/support/appeals

[obtuse lark]

ok

[rapid dome]

yes yes, but in which part of the website does the response to the appeal show? Please

[rose marsh]

if you go to that link, you should see your appeal in the list, click that

[rapid dome]

Okay, I got it, thank you very much!! It helped me a lot, congratulations

[rose marsh]

thank you, enjoy your day, good luck

[rapid dome]

equally friend

[wise marsh]

how long does it take to respond to cheating player reports

[dark radish]

tickets are checked in the order they come in and it depends on admin availability

[obtuse lark]

It's uncomfortable not to be able to play the game.

😫

[wise marsh]

am i able to know where the cheater that took most my loot

am i able to know where is base is

[long wren]

!ticket

[glass olive]

Hey, @wise marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise marsh]

Hes been banned right now but i wanna know where he lives

[long wren]

we can't tell you that

[wise marsh]

How come if he was killing me and my team since we got on

[long wren]

🤷‍♂️

[main gazelle]

why did i get a message saying come to discord by mumu

[sacred schooner]

Помогите Appeal #55a5d9

[main gazelle]

@lilac nova

[lyric basalt]

!steamid

[glass olive]

Hey, @main gazelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

And also send a DM to @lilac nova with your SteamID

[main gazelle]

Dmed

@lyric basalt Can u help me instead if hes not online?

[lyric basalt]

You will have to wait for him

[main gazelle]

yikes

@lyric basalt i cant remember playing on the server

Not sure when I was even on last

memory is terrible

[toxic urchin]

#looking-for-group

[spare lake]

need help making an appeal

[long wren]

HELLO

[tardy current]

how do I make an appeal?

[raven mist]

!appeal

[glass olive]

Hey, @tardy current

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tardy meadow]

Hello administrator, I would like to ask you whether my friend has been blocked in the uslong server, his steamid: 76561199802148511.

[solid pecan]

hello

[glossy adder]

!appeal

[glass olive]

Hey, @glossy adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sacred schooner]

!appeal

[glass olive]

Hey, @sacred schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude tundra]

76561198964370618
VPN ban , Please unlock it .

[raven mist]

Fixed

[long wren]

did you make appeal?

yes sir!

[meager vigil]

hello. i got banned earlier and idk why. record says i got banned for hacking 29 months ago in eu main. i just played sealong yesterday. can help me with the ticket admin? i appealed my ticket btw. thanks

[rose marsh]

appeals are handled in the order they come in and take between 1-3 business days, please be patient

[meager vigil]

noted. thanks

[spare kite]

Hello. Tried to connect to EU long earlier and it says that i'm banned for hacking, can you help me with that, i didn't use any cheats in my whole life

[rose marsh]

!appeal

[glass olive]

Hey, @spare kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rough tangle]

!appeal

[glass olive]

Hey, @rough tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fast aspen]

Can someone help me, my friend just change the code of everydoor and then they locked me in my own base

I dont know if someone can help but im sad, i farm alone and they just change code cuz i dont play anymore with them

[golden portal]

I seem to have been wrongly banned using VPN, please help me lift it, please

[long wren]

sorry we cant help you

[fast aspen]

oh ok... so im forced to wait that my base decay

[long wren]

!appeal please make an appeal :)

[glass olive]

Hey, @golden portal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden portal]

I have already appealed, it has been an hour, and no one has replied to me yet

[long wren]

appeals take 1-3 bussines days so please be patient

[idle valve]

Can someone message me it won’t let me submit a ticket

[gaunt tree]

I'd like to apply for an editing job

!appeal

[glass olive]

Hey, @gaunt tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[golden portal]

How could it take so much time!!!

[jagged escarp]

Because we thoroughly review the ban when you make an appeal. Thank you for your patience while its being reviewed.

[ornate kettle]

how i can ban macro user player?

only ticket?

[tough monolith]

go fix your fucking server of a shithole

[slow vapor]

Any rulebreakers should be reported via ticket

[royal edge]

admin I have a question/problem I'm stuck in textures can you help?

[split oasis]

i havent played in rustoria in like 2 wipes i load up and it says im hacking

[frigid trail]

!appeal

[glass olive]

Hey, @split oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[split oasis]

ok

[cloud marlin]

what happend to the EU 2x server?

used to be good pop

[fathom bear]

any available support here?

[open coral]

Good morning, I would like to know why this is happening. I haven't come here for days, and now this happened. I bought the game not even 4 days ago.

[long wren]

Hello

[royal edge]

.

[open coral]

desconectado hacking

Can any support help me out here because this is happening?

[neat pumice]

Hello, what is your steam ID please 🙂

[open coral]

110000166ddf4b7

[paper latch]

what i should do, disconected: Banned: Come to Discord.gg/rustoria - Jyrcella

[neat pumice]

I don't know what this is, but it's not your steam ID 😄

[glass olive]

Hey, @open coral

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[neat pumice]

Hello, what's your steam ID please

[paper latch]

it is 76561199106184790?

[open coral]

How do I see my ID on Steam? I don't know.

[neat pumice]

Hey there, you should be able to connect in 5-10 minutes

[neat pumice]

By clicking on the link and logging in with steam

[paper latch]

thx

[open coral]

76561199686087863

Look at the ID, help me out

[neat pumice]

You can send me a DM 🙂

[fathom bear]

can u ask @balmy cypress to answer dm pls?

[balmy cypress]

I’ve seen the DM, just been a bit busy. Will get back to you soon

[patent nacelle]

hello

A friend of mine took an unfair bath. I lent him the account. I entered the account yesterday. You are the hacker and he was banned. Another account he had because he was playing on mine. Who is in the wrong? Me or him?

https://steamcommunity.com/profiles/76561199229236719/ The kid who was playing on my account has nothing to do with it, I take responsibility for what I did, he has nothing to do with it

I was tired of dying to report rack and the server not doing anything yesterday I entered the account I forgot to tell him that I had entered the account now he sent me a message asking me to inform you there that it was I who entered the account and used it kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

[long wren]

So did you get a ban?

[patent nacelle]

I've never seen a game that has so many hacks, I'm tired of dying to hacks, the server is rubbish, the ADMs don't do anything

[main rampart]

Hi, i have a problem where i keep getting disconnected from Rustoria servers and it tells me the reason is hacking

[patent nacelle]

Yes, I don't even care now, my friend is not to blame for anything, a game like this is rubbish and only has hacks.

[main rampart]

!appeal

[glass olive]

Hey, @main rampart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

!appeal

[glass olive]

Hey, @patent nacelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent nacelle]

I didn't come here to ask to be unbanned, I didn't come here to say that I myself used a hack on my account, then they asked for my friend bamniro's account ID, he also understood, it has nothing to do with it, he just put it on my account and the one who was on the account yesterday was me, not him.

[viral elm]

When does the rustoria EU Mondays will wipe?

[open coral]

Look how things are, a guy there confessed that he used the hack and I got a bad rap on my account without having anything to do with it just because I played on his account and I didn't even play yesterda

[patent nacelle]

Look at the kid who was unfairly accused, they asked for his ID in private and banned him too, cowardice

[rotund dock]

what is ip to rustoria mondays?

[balmy cypress]

Considering you are now gamebanned on Rust, this isn't something we can assist with. You'd need to appeal your gameban with Facepunch/EAC if you wanted to do that.

[balmy cypress]

Pretty sure you are also talking about the gamebanned player, we don't have power to issue game bans so please be aware that we didn't "ban" him

[balmy cypress]

Check in #server-info as all IP's are there

[rotund dock]

thx

[open coral]

support spoke to me privately and my account was not banned. He asked for my ID, which I sent when I went to look at the account, it was banned. It was banned by you from support.

@neat pumice You can send me a DM

He was the one who asked me for my ID in private when I went to look at my account and it was banned.

[raven mist]

"Considering you are now gamebanned on Rust, this isn't something we can assist with."

Please read this

[open coral]

But why wasn't my account banned? I just couldn't connect to the server.

[raven mist]

!steamid

[glass olive]

Hey, @open coral

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[open coral]

76561199686087863

[raven mist]

You are gamebanned

https://files.rustoria.co/shenzy/e5061b05-fd5f-44fb-8b70-75e8c5bc0d2d.png

By EAC/FP - we are not EAC or FP

Please appeal your ban over there

[open coral]

That's bullshit man, my account wasn't banned after I sent my ID, did you do something to my account?

[raven mist]

We cannot do that

as we are not EAC/FP

[outer pilot]

what is ban evasion

[fallow mango]

what do the words ban and evase mean

evade*

[long wren]

You have a Rustorian ban in another account

[long wren]

!appeal please make an appeal

[glass olive]

Hey, @fallow mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon scarab]

I bought skip queue, why can't I get into the server directly??
I bought skip queue, why can't I get into the server directly??
I bought skip queue, why can't I get into the server directly??
I bought skip queue, why can't I get into the server directly??

[upper saffron]

i got kicked while joining the server and im now 400 in queue

[slim sierra]

my to

[sand bolt]

i got kicked and now have que

i had alot of loot i would like a 1 free q skip

[slim sierra]

thiss Rustoria

It's normal

[torn heart]

no

[upper saffron]

<@&274971100184576010> pls help i dont like to wait in queue beacause your servers are pure shit

[raven mist]

?

[vast parcel]

9250 ping

sos

[slim sierra]

@sand bolt I told you it's normal in Rustoria

[upper saffron]

i got kicked not any reson just kicked off the server as i was joining and im now in 375 place in queue

[raven mist]

You will need to wait out the queue again - we dont skip

[sand bolt]

i had a lot of loot and got kicked for no reason

give me a q pass bruh

@raven mist

[raven mist]

^

[upper saffron]

but why? i got kicked and it wasnt my fault

[sand bolt]

they do it on purpose deadass so i need 2 buy skip

[raven mist]

Because dont skip queues

[raven mist]

Why would we kick you

😄

[slim sierra]

He kicked me out queue three times

[sand bolt]

so people buy vip

[raven mist]

Its purely your routing to the server that had a hiccup

No we dont, wouldnt benefit anyone

[sand bolt]

bro its only with rustoria

[raven mist]

uhu

[slim sierra]

exactly

[torn heart]

admins so bored they gotta kick people like that gives them some enjoyment 😭😭

[raven mist]

[dark radish]

slander

[thorny dune]

If you have VIP and cannot skip queue, please open a #payment-support ticket

We cant skip players I'm afraid

[digital wolf]

why was i banned for ban evasion?

[thorny dune]

I get that's frustrating but it would be unfair to skip just one person so that's not something we can do I'm afraid as I mention

[thorny dune]

!steamid

[glass olive]

Hey, @digital wolf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cinder olive]

ingame translate doesn't work #fixit

#makerustoriagreatagain

so i can understand 80% of pop

[thorny dune]

You've just explained yourself only you have had this issue, no other complaints in Discord either. In either case we cannot skip anyone through the queue otherwise it would be unfair on everyone else so it's not something I'll be able to do for you

[thorny dune]

Which server is this on?

[north bison]

I was wondering if I could promote my twitch in rust general chat

[thorny dune]

Do you mean the in-game chat?

[north bison]

Yeah mb

[thorny dune]

If you are brave enough, we have no rules against it

[north bison]

Okay thank you I will make sure to not spam it tho

[thorny dune]

You either wish to wait in the queue to join again or not is the only options I'm afraid

They aren't having issues

Teamspeak and a Rust server are two completely different things, so comparing a connection to the two is pointless. If you had a ping spike in that moment for Rust and got disconnected it sucks for sure, especially on wipe but there isn't much we can do about that unfortunately

Not at all, again two different networks and connections, you can have a good connection to one and not the other, that's how networking works

[timber rock]

Adm abuse of ban, I can't stand exchanging bans, man without any explanation and it takes 3 days to resolve, because I banned the guy I served as shit

not even for admin

oh man, I waste a lot of time making stops on the service, only to be banned out of nowhere by a hacker, and it was just me, my team, nothing, what a shit game they say I'm a racker hahaha

[glass kettle]

i need help

why no one approive my vip and i am in q for almost 2 hours

admins help please

[timber rock]

administrator only knows how to ban without reasons, otherwise he doesn't respond

[glass kettle]

please help admin

[hearty fulcrum]

hello, could you please log in to https://donate.rustoria.co/account.php and check to see if you have purchased the correct vip?

[hearty fulcrum]

hello, you have made an appeal, right? can you please send me your steam id?

[timber rock]

Why do I have chit ban?

[timber rock]

ok

76561199759685550

id steam

[hearty fulcrum]

checking now. please wait

[timber rock]

ok

hank you very much

[glass kettle]

i did

did u fix it pleas E?

[hearty fulcrum]

have you created a #payment-support ticket yet? if not, please make one now by going to the channel i linked to you and filling out the ticket form

[timber rock]

administrator delay?

[hearty fulcrum]

hello, this issue has been fixed now BUT please wait for the system to update before you try to connect again. you will be able to connect again in 20 minutes.
if you try to connect before 20 minutes, it can cause an error, so please wait, thank you.

[timber rock]

Thank you very much, yes, you are a RESPONSIBLE ADMINISTRATOR

[halcyon shadow]

@shy remnant

[shy remnant]

Can you voice chat ?

[halcyon shadow]

yes

[shy remnant]

https://discord.com/channels/274965952116817920/368790610783764480

[spare lake]

can an admin look at my appeal for me?

[thorny dune]

Looks like your appeal received a response just a minute ago

[spare lake]

just came through on my end thanks guys

[fathom kettle]

@thorny dune can you check my ticket please? ticket: 2f62a4

[hearty fulcrum]

hello, you created your ticket one minute ago. we will check tickets in the order that they are made. please wait, thank you.

[fathom kettle]

ok i understand, thanks anyway

[frank cypress]

how do i report a player

[shy remnant]

!report

[glass olive]

Hey, @frank cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frank cypress]

ingame

[glass olive]

Hey, @frank cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ornate nova]

how to report player

[vivid iron]

I want to speak to someone live chat with support, how can I do this

[thorny dune]

You can report a player in-game by using the /ticket command or by using our website https://rustoria.co/support/report

[vivid iron]

Birch, can I speak with you

[dreamy fable]

!help

can someone help me?

[thorny dune]

Feel free to DM me

[dreamy fable]

<@&274971100184576010>

[shy remnant]

Can you ask your question instead of tagging us all ?

We are litteraly being active in the chat right above

[dreamy fable]

ofc sorry

[shy remnant]

Like come on

[dreamy fable]

i buy vip on wrong server, can u change this to another ?\

[shy remnant]

Make a #payment-support ticket please

[dreamy fable]

i make

#1308125819549253664

[shy remnant]

You have opened it 2mn ago

Let time for our payment team to answer it

[dreamy fable]

okay

[shut totem]

why does it say you need to verify your account in order to preform this action. when i try to link my discord

[somber cobalt]

how long is an association ban

@shy remnant

[forest lynx]

ADmin pls help WITH WH play Ticket #34d905

[hearty fulcrum]

it depends on each situation, but in most cases, it will be for 7 days.

[somber cobalt]

how do I see my ban length

[timber rock]

IT DIDN’T WORK!!!!

[thorny dune]

This should be resolved now

[somber cobalt]

how do I see my ban length

[thorny dune]

If you try to connect, your kick message should tell you the duration

[near halo]

check pls appeals

[halcyon shadow]

@shy remnant

[near halo]

check pls appeals

check pls appeals

check pls appeals

[rugged orchid]

check pls appeals
check pls appeals
check pls appeals

[north crest]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@near halo as well

[somber cobalt]

It doesn’t say anything, just the ban message

[thorn forge]

how do i get unblocked from chatmod application form

[cobalt minnow]

how would i find the result for my appeal?

[slow vapor]

You can go to rustoria website support system to check on your tickets. If you have linked your discord you also get notifications.

[cobalt minnow]

thank you

[forest lynx]

why now in your server Play cheaters who can't report WTF full Clan in full night find me and friends find scrap NEAR launch full pack Play cheated

[mossy pier]

why is us mondays not booting up

@slow vapor

[slow vapor]

when did it go down?

[mossy pier]

nvm

[slow vapor]

!report

[glass olive]

Hey, @forest lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Is the sever up?

[midnight zephyr]

bro admins i just waited queue on us mondays and im bugged on receiving data i can hear audio but not fully load in

no fucking way

what do i do

[slow vapor]

We don't offer queue protection. If you want to skip queue you need to buy VIP

[sly heath]

Still cant get in, loaded into the server 3 times now

stuck on recieving data all 3 times and I restarted rust alr

[slow vapor]

What server?

[sly heath]

Us mondays vanilla

I see everyone in general saying same thing 2

Just got in on the 3rd attempt but might wanna look into it

[wanton carbon]

??? my ban went out a long time ago??

[split topaz]

Its my first ban on rustoria and its perma? When it wasnt even for cheating?

[lean pond]

any admin can check a guy named solo on eu small he have 150 hour and tripeld a bunch of us

[ocean thistle]

!steamid what's your steamid

[glass olive]

Hey, @wanton carbon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorn forge]

how do i get unblocked from chatmod application form

[wanton carbon]

https://steamcommunity.com/profiles/76561199229819585/

[ocean thistle]

You'll need to create an appeal if you haven't already

[wanton carbon]

i have for long time ago and yall just closed it and never replyed

so i havent gotten the chance to do it

[wanton carbon]

its the same accounts aswell... but dif bans

[ocean thistle]

It's your other account

But if it was denied then that decision is final

[split topaz]

Same issue^^^ So I can just never appeal again? when my ban was for toxicity?

[ocean thistle]

!steamid

[glass olive]

Hey, @split topaz

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wanton carbon]

bro its long time ago ppl change

i did not even mean to play with the cheater

[split topaz]

76561198016756555

[wanton carbon]

if i knew i would never join him

[ocean thistle]

You had your chance to appeal and you ban evaded. Two wrongs don't make a right. You're not welcomed to play on our servers, but you are free to play elsewhere

[wanton carbon]

i never ban evaded?

[ocean thistle]

What are all your other accounts?

[ocean thistle]

Checking

[wanton carbon]

https://steamcommunity.com/id/Negerdata

[split topaz]

I made a genuine appeal, I think the ossue was I made the appeal RIGHT after getting banned

If i had known I could only make 1 I wouldve waited

[ocean thistle]

Yeah this is your original ban. You're trying to play on another account, which is... ban evading.

[wanton carbon]

i was gonna check if i was unbanned or nah...

never tryed to even ban evade

all i ask for is just a chance to play again... i quited long time ago and ppl change

[ocean thistle]

You had chat with an admin, no? Outside of your appeal.

[split topaz]

Prior to the appeal yes, but this only thing we discussed was why I was being banned. I was not aware i could only make 1 appeal.

[wanton carbon]

yea but he did not answer my last dm i sent him so i just posted here instead.

[split topaz]

i think he just wanted to chat with my about what i said because it bothered him personally, which is unfortunate, but we had a relatively tame conversation, and agreed it wasnt okay. I assumed I would be fine to appeal it.

[thorn forge]

how do i get unblocked from chatmod application form

[ocean thistle]

Incorrect assumption, your behavior and conduct violated our server rules https://rustoria.co/rules/vanilla. The ban is a result from that same conversation.

We do not give those bans often and in your case it is serious offense. I do not believe you have changed your behavior as I can see from even your current Discord status. Since you have appealed and it was denied. Your ban is going to remain.

[ocean thistle]

You did what you needed to do to see if you can play on our servers again and I'm afraid to tell you that you are not welcome here.

[honest tundra]

Hi, I enter the server and this appears and it automatically kicks me off the server. I am not banned from any game, you can see my steam id, and I don't think I've played on this server enough to be banned.

[ocean thistle]

!steamid

[glass olive]

Hey, @honest tundra

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[honest tundra]

76561199061916596

[ocean thistle]

!appeal your ban is legitimate. You need to create an appeal

[glass olive]

Hey, @honest tundra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

can i put in a ban appeal

You need to come up with a good story because you are banned lol

If it kicks you and says join discord, you are banned from the servers.

[rough linden]

I just got timed out and I don't have 5 minutes grace?

[umbral basalt]

timed out and my VIP still dont work

its been 4 hrs and its still not fixed

Receipt No.1645-2259

https://steamcommunity.com/id/toocrim/

[long wren]

#payment-support

[long wren]

https://discordapp.com/channels/274965952116817920/656251893596684290/1248357568091521155

[brisk mauve]

Can I get in call for an admin for US Monday?

[thorn forge]

how do i get unblocked from chatmod application form

[long wren]

what do you need help?

[rapid cairn]

we good now

[long wren]

I didn't ask you

[rapid cairn]

we are in the same clan stupid

when i said we are good now means we good

[long wren]

how do you know I'm with you guys?

[rapid cairn]

was jsut letting u know

[winter veldt]

yo i just got falsely banned by playing with a hacker and my group got banned aswell for associating with a hacker but when i go to appeal it doesnt show me a ban

[brisk mauve]

We got insided but we cleaned him up

[near halo]

Change IP also.

[brisk mauve]

Is insiding bannable?

[main gazelle]

yea if ur ip is dynamic ur chilling

banning people for something like months or years ago is honestly crazy to me, especially if they wer associated and dint know

[near halo]

No. Not against the rules

[brisk mauve]

Damn kewl. Thanks!

[long wren]

nope

[long wren]

If you want to hear why you're blocked make a ticket

[solid pecan]

when will someone look at my ticket

[void mesa]

cheaters at excav

[glass olive]

Hey, @void mesa

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[void mesa]

please get them banned they are so deep with atleast 2 cheaters

[floral shadow]

i keep getting Disconnected:timed out even when im not afk

[abstract hill]

Reprt 76561199762625635 chets |aimbot|fly

[long wren]

tickets are processed in the order they are received

[long wren]

!ticket

[glass olive]

Hey, @abstract hill

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid pecan]

so how long though? \

[placid cove]

<@&274971100184576010>

[woeful merlin]

@mellow tundra plz bro we need a admin so can take care off a team of cheaters. plz

[long wren]

hello what do you neef help

[woeful merlin]

@long wren we have a full cheating in rustoria us Long.

[long wren]

what kind for cheating?

[woeful merlin]

wallhack aimhack full head only

all server is reporting him

all server literally and no admin respond

[tender junco]

admin?

<@&874995535881326632> ? <@&274971100184576010> ?

[woeful merlin]

@stiff widget can uhelp us plz

[long wren]

im not admin but what do you need help?

[woeful merlin]

♣

[tender junco]

We have sent tickets and no one responds

[woeful merlin]

can u plz just talk to admin to see our tickets nothing more we just need that

[long wren]

[shy remnant]

Dealt with

[glass olive]

Hey, @mighty pine

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

.

Bankai

Sen Bon Sakura Kageyoshi

[thorn forge]

what do i make the ticket as

like what category

i can’t just make a ticket

it makes me choose a server and all that good stuff

[gritty remnant]

why am i banned if i never played rustoria?

[golden portal]

I was banned by the wrong VPN, and I have already been ticketed. This is not my fault, my polar region is about to corrode!!! Please help me!!!

[long wren]

appeal been rejected? or unanswered

[long wren]

!appeal

[glass olive]

Hey, @gritty remnant

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gritty remnant]

im waiting for someone t respond to my thing

[fossil grotto]

what do i do if the kid i was playing with was cheating

just met him today through lfm

[long wren]

!ticket please make ticket with proof

[glass olive]

Hey, @fossil grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!appeal also submit an appeal if you got banned

[glass olive]

Hey, @fossil grotto

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wise marsh]

the player i reported and supposedly got banned is still on the server?

[limber meadow]

!ticket

[glass olive]

Hey, @limber meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[native gorge]

!ticket

[glass olive]

Hey, @native gorge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

im sobbing you have zero clue what you are talking about

[golden portal]

,Delayed response，Appeal #9dc391 ，This is the ticket number

[celest cove]

/ticket

[glass olive]

Hey, @celest cove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

When did you make the appeal?

[celest cove]

hello guys can you help me pls

[long wren]

hello

[celest cove]

hello I have a problem I can't connect to rustoria can you help me?

when I connect to rustoria EU mondays I get disconnected for haking

[long wren]

you got ban Rustoria so you need make an appeal

[long wren]

!appeal

[glass olive]

Hey, @celest cove

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frigid ferry]

<@&274971100184576010> theres a cheater running around launch 2 month old account admitting he has cheats clears as day is, multiple reports and nothing is happening about it?!?!

eh gg , 76561199757522739

[celest cove]

ok thanks I made a call

[wise marsh]

Same thing here they said they banned a cheater in my area but never happened

[golden portal]

at this time yesterday

It's almost 24 hours now

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.