#support
1 messages · Page 620 of 1
Hello server administration! I have a problem: my garage door is stuck in a rock and I can’t close it. What should I do?Hello server administration! I have a problem: my garage door is stuck in a rock and I can’t close it. What should I do?
어떤 인증이 가능하신가요
시키면 다 가능하죠 계정을 준다던가 컴퓨터 원격으로 다 깐다던가
@raven mist I've been done by VPN, it's been too long, can you help me fix it
Is it possible to stop the continuous sending of malicious messages on public game chat screens?
If there is no part of the garage door which is accessible, then there's not much we can help you with
Which errors are you getting?
Are you referring to chat messages?
Just like that
Can't see the friendly communication from friends, it's always one team sending messages
You can disable global chat from within your settings
And allow team chat to stay on
여기서 간단한 문의 해도 되나요?
Why do my teammates get banned after sending for a few minutes
They don't get banned for sending for 30 minutes straight
They've been sending for over 30 minutes.@misty scroll
@misty scroll Chat
Go ahead and ask
Are you reporting somebody or are you asking a question?
If you want to report somebody for breaking chat rules, make a ticket
@gusty radish
@misty scrollHe escrito en el personal
the caves re bugged, you cant place or build, some caves its haf bugged
They've been banned, thankfully!@misty scroll
I want to report a cheater
@misty scroll
how to appeal ban resulting from vpn
쿠쿠님 밴을 담당하시는 어드민 분께서 계정 다 보내주신다면 확인하시겠대요
Can any admin help?
!appeal
Hey, @thin field
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
send in an appeal please admins will be with you as soon as possible
Okay ty
Well, I'm pretty sure it's not December yet
So if you were told to wait until December, then perhaps you could try waiting until December?
Yeah I wanted to ask because the admin that told me this is no longer a admin
So what is your question exactly?
I’m saying will it still be the same outcome in December?
Looking at your ban history I would not get my hopes up if I was you
그 티켓으로 보내면 될까요
사이트에 있는
비번 아이디 보내라는걸까요
Why cant i join
I posted a support ticket for US Long cheater 25 minutes ago
admins are human not robots be patient the get hundereds a day the go trough them as fast ashumanly possible
After the shit on this server yesterday, maybe you guys couls pay some extra attention
We do, but we do also get tickets from other players. So yes, we handle them as they come in
These guys are esp ing my base and taking over hqm quarry
You can really not look past it
I was told on a rsponse to my ticket to come to discord and let us know that you are having this issue when you are online again and we can run the command, and the issue beeing this same one
비번 아이디는 안 보내셔도 됩니다. 본인 계정들 프로필 링크만 보내시면 확인하실 겁니다
So what do i need to do
Wait in support?
Ye they havent fixed mine yet either so idk
I see you banned one. What abput the team mates?
This live in the same base
Broo, if they dont fix it tomorrow i get so mad, cus i bought vip to play
Send me your steamlid and server @subtle tundra
in pb?
in here or dms yes
Try now
now ive wasted 2 days of my vip cus of that
Its a global issue on rust, not something we have control of i'm afraid
Due to map markers
only bought vip for 5 days
so do i need to buy it again now
Thats your decision
i gotta play the wipe tomorrow uknow 😉
Gotta kill all the china and russians farm bots
Hi Chads. im having issues Only on EU-Main. No other server. It`s only EU Main. Is the server cooked or is it just me ? Im getting e red message, but i have no f clue what the issue is. Even deleted evry single gamefile on my computer and removed it from steam, then downloaded the game again with default settings and default launcher settings. This message keeps popping up on EU Main.
can you check my appeal 3 year old ban
common issue FP never seem to fix
Like what does this even mean ?
every other server works fine. its just EU Main.
Never even heard about this issue before. Never seen it. Must be some post patch bs.
cheaters in server gg always same lvl2 acount steam and bye bye wipe
Hey, @random spoke
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hey Admins there is a guy giving out link to fill out scam. He is idling in your channel here. can u ban him or some_
Can you send me more details in DM’s ?
Help !!! EU Long cheters Dissa 76561198029306003 / 76561198252236532 pliz help !!!
!ticket
Hey, @sacred flicker
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Help mi , Rustoria.co - US Mondays , I'm Jerami , I was going in normally today, when suddenly in the evening I popped up , the inscription "Disconneted: come to Diskord.gg/rustoria luke"Help! what should I do?
!link
Hey, @earnest hinge
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
hi why you get muted for writing chlopaki on the server for 12h
its means boys in my language
and it doesnt appear in any other language
the last 4 letters is considered a slur.
!appeal You can place an appeal though!
Hey, @north crest
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
what is even the meaning of this
"used as an insulting and contemptuous term for an immigrant from Pakistan or a neighboring south Asian country"
"an extremely offensive word for a Pakistani person or someone who is thought to be Pakistani"
is this guy real 💀
!scam
Hey, @remote marsh
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
Hey @thin plover I'm looking for a bit of help if your free
I need to speak to an admin, the fact that 90% of the tickets this wipe are closed after people go offline is ridiclous. Either the process needs to be changed or more staff are required. This is a joke lads.
shut it kyle
actually I checked and quite a few were answered by admins that the players you reported were spectated and nothing was seen
but if they are offline, it is outside of our control, we can't force the players to stay online after you report them, we do our best to get to tickets asap
Most of the reports this wipe that have been closed as 50hr or less accs, this is diabolical
고객센터 밴 티켓 한번 연적이 있어 안열리네요 일반티켓으로 보내겠습니다
also, even if a player is offline, we still look at everything that we can on our side
50hr account doesn't automatically means cheating
Statstically, we know both know the reality here... :/
help those who are active man, is all I ask.
No need to close tickets and not let people respond, the amount of frustration this causes is unreal.
we have to get to tickets in order they come in pretty much
we are actually a really active admin team
we also have "dead zone" unfortunately
too late for NA, too early for EU
we're also rust player, I can understand its frustrating to wait for a ticket to be answered
how to report cheaters
I fully understand that, but if the ticket is dealt with according or left pending, it would prevent the frustration and more tickets. I don't think the process is the best. To constantly close tickets is not good for those players who actually care about the server. I'll have to go dig out all the same info , clips, screenshots for the next time I make the same report. The amount of time I have to spend to make the same report multiple times to eventually get my ban is insane
I actually agree, I think tickets shouldnt be being closed due to the person being offline more so moved into a different queue so if the player is reported again in the future by anyone its also attached to the account.
"They can't be cheating cause they have to be online to cheat" is abit of a frustrating answer.
Especially when said player returns the next day and gets EAC banned the day after that.
If your worried about ticket flood then just filter out tickets without say links to images or videos.
I feel like there is better solutions.
The process should be looked into as someone who's spent over 5k hours on eu long. I would strongly recommend reviewing this as the situation is not getting better as the AC is dead, so as community we rely on the admins to sort the shit. When it's closed it feels like the admins don't care. Consumer point of view. I like the server, but its' becoming more and more difficult the first 2 weeks of wipe with admin responses and actions taken
This is why I'm on Moose, yet Toria long is my favourite server but last wipe it was impossible to play consistently.
yo does anyone here need an farmbot for money? im cheap af dm me
hello
@thin plover Can we just have auto-closing tickets for offline people that reopen when they reconnect to the server?
At a consumer level that would feel alot better than having to resubmit all evidence.
Yo
Got a message on steam from a guy claiming to be rustorian admin asking me to vote for a gun skin
Sounds scammy tho
!scam
Hey, @elder musk
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
handled
"Send a message to reopen the appeal" @icy shore
how to send idont find that button
ok thanks iwill
If that still doesn't work just @ me and I'll see what I can do
Does asking people if they need plugins customized or built for their servers count as advertising?
i play 40min in rtg nobannokick
<@&274971100184576010>
Some admin help me i can’t fucking log in to the sever
I got kick soon that i fucking get up
Hi i have a problem
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hello
who do i contact about server ban
1
!appeal
Hey, @cunning thistle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I need to speak to Admin please
admin please
Can an admin bump this appeal to the admin needed Appeal #041957
<@&274971100184576010>
How do I make a ticket
i need to speak with yall
we need an admin
<@&274971100184576010>
<@&274971100184576010>
have a problem! no puedo entrar al server? Hacking?
we got false ban
hello what happen?
we got flase ban toO
i just got banned for playing with hacker
SAME
I JSUT GOT RANDOM FALSE BAN
our whole team got banned for playing w hacker
but i was solo
banned for playing with hacker . flase ban
Appeal #579853 help pls
I was banned by mistake
WTF ADMIN?
ADMINS?
10 GUYS BANNED WITH NO REASON
Your teammate was just gamebanned
IN RANDOM SV
i submitted ticket appeal on website
WE JUST GOT 8 PEOPLE BANNED FOR FALSE CHEATING ACC?
SUBMITTED TICKET Appeal #579853
rust
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
LITERALLY BUILDING FOB GOT BANNED
association with hacker, but the player is not hacking.
lmao what a great server
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
CRAZY I WAS BUILDING FOB FOR ONLINE PLZ HELP
You were gamebanned
EXPLAIN THAT PLEASE
half a box of rockets gone W server
Talk to EAC, they gamebanned you
we were banned too randomly
the association is manual so unban me
@aden if a person in game team is gamebanned is it auto ban for teammate in team game
100% false for me as well
Your teammate was gamebanned, so no
lmaoooooo
why did this happen for everyone all at once lmaooo
it literally just happened
falsely check pc
7 mins ago
thats insane
false program ? or something
omg
ive been playing with same shit for last two years lol
Not sure, talk to EAC
how talk to EAC?
what happening 10 guy getting false banned
!appeal
Hey, @mellow tundra
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
we do not do pc checks
omg
@mellow tundraI was banned by VPN, can you help me fix this? Thanks
no game rust ban on his record
whats ur steamid
10 random guy getting ban on rustoria in random sv?
can i just vc with someone plz
fix your sv please
They were gamebanned by Facepunch & EAC
@mellow tundra76561199005091185
banned for playing with hacker, Please help. Thank you for your time.
10 ban in multiple sv in the same time
they wont do anything
10 or more
we had 8 lol
@mellow tundra i got banned for playing with hacker but i was playing solo
💀
omg
lmao sounds like a toria server
What is done now with the ban?
the one time i switch to toria over topia
Yeah ik, but the admin I was in contact with said it was just a matter of the banning admin to hop on.
last time lmao
banned for playing with hacker steam id: https://steamcommunity.com/profiles/76561199110342145/
^^^^^
Fixed
lol fix mine too while you're at it bud
You were banned by the developers of the game
Speak with them, not us
yes
so where do we go????
well what about us
Facepunch has a support website, if you were gamebanned, go there
For the teammates, you'll be unbanned in 7d
just got banned temporarily? https://steamcommunity.com/profiles/76561199382242292
Does anyone esle have toria charge your card like multiple times
omg
10 guys getting random ban
Take it up with EAC please
for eac
where is eac
send the link for appeal
appeal #fb54f5
What's the meaning?
<@&274971100184576010> need your hellp pls
you can join the server
^
if all these people having the same problem then obv its false. keeping us banned is corny asf
where is eac whom is eac?
Thank you 00
yo @aden put upkeep in my tc bc you false manual banned me
EAC banned your teammate
Check my ticket when u can
aden i was playing solo and got banned for playing with hacker
obv false ban but you refuse to verify. all these people got the same ban. you are lame asf for keeping us banned.
^^^^^^^
I just got false banned wtf I just went afk and was eating and got fucking banned...
It was literally done by Facepunch & EAC
So if EAC banned by mistake, how do we get that resolved?
Take it up with EAC
When is vanilla US main wiping?
They ahve a website
Typically these bans are 3d if they are temporary
Thank you.
But it does look weird that it says today
EXACTLY!
3d= days 7 days whats the actual answer
why are you saying that like it matters, 20 people got the same shit and people are playing solo getting assoc. banned.
I got banned today bro i was just afk eating food and was about to get back to start playing and that happened...
Like how in the world
<@&274971100184576010> plshelpme appeal #fb54f5 idont know why banned me andhowlong isit
Bans for association are 7 days. If the EAC ban is removed prior, you will be unbanned at that time. Otherwise, it'll be 7 days
bro just cost me a box of rockets
i got banned by easy anticheat then?
Anyone have the problem of Rustoria charging your account like all the time
for what mother busser
love that im banned when i get back from getting food
I got banned too .-.
i got banned too . _ .
does this mean im unbanned tomorrow
If the Rustoria ban action is unfair, please make an appeal, and Steam VAC gambanned EAC, please contact Steam Support
^
can i get an answer?
If you were banned by EAC, talk to them
am i getting unbanned tomorrow?
Ask them
buddy you deal with this all the time i know you know
Appeal #2e8731 Hey guys just been banned with several other people this terrible
just tell me mother busser
wasnt banned by eac can i talk to some1
sup
u do vc?
buddy ive never been banned so i wouldnt know
now I have to down my self to alcoholism
cant rn
<@&274971100184576010> plshelpme appeal #fb54f5 idont know why banned me andhowlong isit
@icy shore Stop tagging us, wait for it to be reviewed
ok imsorry
well i was playing solo on us monday and got a ban for playing with hacker
all i was doing was fishing
make a ban appeal and we'll check it out
i amde one on website do i make one here?
!appeal please read them all
Hey, @limber cape
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@long wrencant speed it up im guessing?
support channel pls
@last edge tambien te cayo ban ?
!wipe
Hey, @valid zealot
To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
nope
@mellow tundraHello admin, I am still banned from the game and it says I have been banned for 4 days.
Admin available? Cheater team just got banned but logged on another account already.
I got banned for playing with a hacker, and my friend doesn’t use hacks. What can I do?
!ticket
Hey, @fading musk
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Problem is we don't know the new guys name.
He is just in the base opening doors and such
im banned for how effing long
did i get banned for talking crazy to a stupid idiot kid
Hey, @fading musk
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
oe loco me banearon
a vos tmbn te banearon?
SI
x2
a como 200 personas @deep thicket
q puedo hacer?
tambien me cayo
a mi amigo lo banearon por hacker supuestamente y el no uso hacks en su vida, y como nosotros estamos en su team nos banearon tmbn
justo me iban a raidear
what the duce does this mean
pipipi
es un bug
its november 13 why am i not unbanned
banearon mucha gente
24 hours ban i think
you got banned 30 min befre november 13
me bannearon perma del br long
You should be banned perma, cheater.
20 minutes ago was november 12 bro @weak violet
gtm -3
You do know how timezones work I assume? idiot...
eso afectara el historial del vac de steam?
que puedo hacer???
#freematuh
estoy re triste
<@&274980199668645888> admin on? helpp
help with bann problem please
Have you made an appeal?
!banappeal
Hey, @sacred oriole
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Already sent, is there a possibility of speaking with a Spanish-speaking admin on the voice channel?
You should be able to ask that when the admin respond to your appeal. The starndard response time is 1-3 Business days, but can change based on the situation.
I already sent the appeal, so I just wait and I should receive the notification from where? I'm kind of lost
The support website where you made the ban appeal is where you should keep checking.
ok thank you very much, I will be attentive, sorry for the inconvenience
no worries, you're welcome.
I was wondering if you guys could help crediting for a twitch drop I should of recieved its the hoodie that says gift a sub to any participating live channel, I used my prime sub and gifted a sub for it but never recieved it.
Hey there, we as Rustoria have no control over this, you’d have to contact Twitch about this for support.
SEA LONG SHITTING THE BED <@&274971100184576010>
i just got unbanned by eac for the false ban wave now im banned on rustoria for hacking
help me
!appeal
Hey, @weak violet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
you made ticket or something?
@balmy cypress I sent you a DM, would appreicate it if you could take a look thank you.
my eac ban was removed but im still banned on rustoria my steam id is 76561198446583895
eac ban was removed unbanned us please 76561198402397053
eac ban was removed unbanned us please
<@&274971100184576010>
Please rejoin the server
my friend emi was unbanned
I understand
If Emi is able to rejoin your ban will be removed
ohh thanks bro
emy is playing rn
br main
Unbanned
im still banned and i relaunch the game steam id 76561198402397053
give it 5-10 mins
how much rad prot do you need for underground train tunnels
I'm still banned, id 76561199110342145
I’m in the same situation. I was unfairly banned today, I submitted tickets, and I still haven’t received a response. Here is my ID: 76561198799309807
still banned
I'M STILL BANNED
They already unbanned me. thank you
The same thing happened to me; I was banned due to EAC. I already appealed, and they lifted the ban, but I am still banned from Rustoria. This is my ID: 76561198970718044. My friend was banned for playing with me; here is his ID: 76561198799309807.
You were not unfairly banned, you were banned because someone you were playing with was temp EAC banned. Your ban will be processed when and if that is lifted.
Once that does happen, someone will process your appeal as soon as possible
I was unfairly banned since my friend didn’t use hacks or cheats at any time. My friend has already been unbanned from EAC, but I still haven’t been unbanned for playing with him
okay, thank you
Again, not unfairly banned still by association. You were banned for playing with someone who was temp EAC banned, this temp ban is done by them and not us. If you say EAC has lifted the ban your appeal will be processed as soon as possible now. Appreciate your patience.
Now I understand. I’ll wait, thank you for your help.
I was unbanned from EAC. Could you unban me from the server? <@&274971100184576010>
id?
76561198970718044
try join
!report
Hey, @mossy sandal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
w
the admin gives me an error how to fix it
just did, thanks
밴 티켓을 전에 오픈한적있는데
닫혀서 다시오픈하려는데 클릭이 안먹히네요 관리자분이 다시 열으라고해서 열으시라고 했는데 해결 방법 있을까요
Where is the EU medium server?
Thank you, it worked for me. My friend was banned for playing with me; could you unban them? @deep thicket <@&274971100184576010>
His ID: 76561198799309807
bug serveur ?
Daily restarts for EU servers
thx
EU medium still booting
yo @raven bison
u guys just banned a guy for us and he hopped on a new account]
and hes at his base again
@barren echo is my friend. I was banned for playing with him, and since he was unbanned, could you unban me as well? please
My ID: 76561198799309807
@raven bison
https://steamcommunity.com/profiles/76561199073498919/
how do admins not act on this kids, hes got 30+ comments of people calling him cheater and yet still roams freely in the sv killing everyone oonly headshots
adm which chanel i can report someone?
잠시만요
@split parrot 티켓도 안만들어지나요?
만들었는데 appeal인가 그걸로 문의주시라 하셔셔요
닫힌 티켓 이미 담당하시는 어드민 분께 보내드렸습니다. 새로 어필 안 하셔도 됩니다.
!report
Hey, @near oak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
답장은 어디서 받을까요 ?
sea long rage cheater
!report
Hey, @young jolt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
<@&274971100184576010> check Appeal #02c1b2
!report
Hey, @oak orbit
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!appeal
Hey, @charred oxide
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ban not found in @support cant even appeal
Your appeal was approved an hour ago
is there a command to start the twitch drops or do i literally leave the tab on in the backgrounduntil the website shows ive done it
?
You need to watch the streams, that's the whole point of Twitch drops
yes but can i leave it open in the background?
Sure
also kai cenat is live but not playing rust so does it count?
Just make sure to periodically check if you are still gaining progress towards the drop
No
The streamers need to be streaming Rust
okay and how do i check my progress?
All of the questions you are asking are explained at the bottom of the page here: https://twitch.facepunch.com/
tysm man
Read through that and you should be good to go
I might be blind but is there a map vote for 2x vanilla EU that’s ongoing?
Map vote for EU servers have already ended as wipe is in few hours https://rustoria.co/maps/2x_mondays_eu
Vote on which map you'd like to see next wipe.
Ah sweet, thank you😅
<@&274971100184576010> any of you to see appel #e66485?
Really needing to log on
its been 40 mins i havent recieved my backpack skin and i have everything linked
also my kingdoms II hammer is stuck at 1% even tho im watching mrwobbles stream
If you have watched the stream for enough time, and have claimed it on Twitch, then you can click the "Check for missing drops" button on the website above
Do you have multiple tabs open? Try to only have one stream open, then refresh the page
Sometimes it takes a few minutes before the progress shows
okay thanks and what website?
for the check missing drops
This one
okay thanks its attempting to giev me the drop
still stuck on 1% ive been watching it for like 40 mins now
There's not much more I can do that refer you to that website
We can't really do anything about it, that'd be Facepunch or Twitch
okay
How much time taked for appeal?
Met a guy today, becaume friends, 10min after he got baneed for cheating and i got for playing with hi.
Wtf?
where should I write about razban if I am not guilty
where to write about unblocked on the server if I am not guilty
where to write about unblocked on the server if I am not guilty my nickname глушитель
guys
where to write about unblocked on the server if I am not guilty
!appeal
Hey, @sterile rivet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @sterile rivet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
did you make ticket?
1-3 Days to review the appel
when you wipe the eu main?
Hey, @normal flare
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@hushed pelican
IP: connect main.rustoria.uk:28010
Next Wipe: <t:1731596400:F> (<t:1731596400:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map
thanks
Is there an admin who can respond now?
anyone know why im banned for hacking after the false ban wave?
!appeal
Hey, @weak violet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i bought vip when i already had it, can i get the money back? <@&274971100184576010>
Make a #payment-support ticket
tyty
how open ticket about wrong ban ?
Guys, who knows why the sprayers don't work? eu medium
I have everything connected correctly, I connect the water to the first sprayer, but then it doesn’t go to the others
@misty scroll Admin
try quit.restart_sprinklers in the console, worked for me
connect main.rustoria.uk:28010
this player can't log in to the site, what's the problem? https://steamcommunity.com/profiles/76561199549664593
@misty scroll
what should I do if it kicks from the server and writes what I need to go to discord - marzy
<@&274971100184576010>
sibaaa eu main online?
yes
algun admin español q me ayude en algo?
can i please be unbanned man
@lilac nova
its gonna be 3 months soon cmon bro please unban me iam sorry
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Tell me what's wrong with the server, the extractors don't work EU MEDIUM
General question. At work, dont have time to sift server list
Servers show BPs/x3/etc.... but are any of the servers pve/monument pvp?
no pve at rustoria
algun admin español que me ayude en algo?
Aww sad face... yall should look into adding some, many people (myself included) work 12hr shifts and can't babysit a base all day, so full 24hr raid servers have zero appeal to people like us whose bases get wiped in a single working day of being absent lol
Just food for thought
Discord looks great though and well set up... best of luck guys!
my vip doesn't work
!ticket
Hey, @still hedge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
please consider my complaint #5ac9df reader runs through server online
Chiter Onlan please help <@&274971100184576010>
Appeal #041957 Please
@misty scroll could you help my friend who bought vip for wipe but he didn't get it? Thank you
Good afternoon. Why did I get kicked out of the restaurant?
I don't understand why. I waited in line and I got kicked out. I hope you can help. Thank you
hi does someone know how to fix this error : indexoutofrangeexception index was outside the bounds of the array
we cant help you with the queue issue
hey guys last wipe it was fault and red issues after and not only me i saw sleeping bodies around and my team8 has same issue, we thought its map issue but this wipe is again same red errors what we do
hey guys last wipe it was fault and red errors and my team8 has same issue, we thought its map issue but this wipe is again same red errors what we do
i downloaded again rust same thing with red errors
last wipe i could not even connect to server
hey what is this
"Disconnected: Exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array. MapInterface. ...
Every time I try to reconnect, I manage to connect, but as soon as I move, I get kicked again."
Bruh, got banned for playing with a guy which i met for 5 minutes
Now opened a appeal for last 4 hours, my base is decaying.....
That's really not fair
I'm supposed to guess which one uses cheat and who not?
I met the guy next to my base, teamed with him, and after like 10-15 minutes got banned
Like Wtf???
We didnt even go to PvP!
my friends was wrongly banned for cheating and Iwwas banned for association. i submitted a tticket, are those looked at? what's the procedure?
you need make appeal
i did
Appeals can take up to 3 business days
Playing with a cheater is a 7 day temp anyway
3 days, got it. thanks
but i didnt
But how i supposed to know that he is cheat?
I literally have the clip when i met him, teamed with, and get banned
That’s up to the admin then the will unban if not it’s 7 days
-.-
same and in happens to me only on eu main
I think u should open a https://discord.com/channels/274965952116817920/989424320797364224
yea same, if i walk straigt inland without looking at the beach and without opening the map i dont get kicked and only on eu main
Ticket #6aa13a please check soon as possible
where do i download map?
let me know if you manage to fix it plz
Ticket #6aa13a please check soon as possible
!map
Hey, @tranquil shoal
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
@gloomy sparrow
tickets are processed in the order they are received so please be patient
ok thanks so much 
i will
i have this fail only in rustoria main how to fix it <@&274971100184576010>
same
rustoria servers are a joke cheaters run around everywhere and raiding bases and theres no repercussions
Please send me a DM with your SteamID and I'll take a look
took these guys 24 hours with video proof to ban the guys raiding my base 😄
why was the appeal approved but no unban followed?
i send you id
why was the appeal approved but no unban followed?
Are you still having issues with this?
!steamid
Hey, @fathom gale
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
can u watch previous streams or does it have to be live for the twitch drops
@stiff widget
Disconnected: Exception (cs:107591): IndexOutOfRangeException: Index was outside the bounds of the array.
can anyone help me with this problem? <@&274971100184576010>
<@&274971100184576010> WTF? Unban denied?
I Teamed with a random guy then got banned because he is cheating????????
How many time it will be that "temporary"?
Please send me a DM with your SteamID and I can take a look
i send u my id
7 days from the ban date
I've a full clip (2h+ when i logged the server, farmed, then met the guy and when teamed him up)
That's not suffiicient? To prove that i have not to do with him?
can u watch previous streams or does it have to be live for the twitch drops
Need to be live
but no one is live bruhh what is this
yes sir
Hm, EU Main feels like you are playing with a high ping....
Could you please take a look. Everything is happening just like 1 second later
<@&274971100184576010> Can I have an explaination to this? I'm banned from reporting people, are you taking the biscuit lads?
Once again, I'm done with your community. What an absolute joke boys - This is a piss take at its finest.
@raven mist You can emote it but can't respond like a human nah? Block people with 0 reason ?
Thought you were done after your last sentence
Thats it , right professional response lad
How about you answer the paying customers question, instead of being a jackass?
my ban got lifted but im still banned
I'll never understand how you lot maintan as an offical server with your levels of customer service. 10/10
You are going to talk to me about being a “jackass”, might want to self reflect and look how you are acting yourself in your tickets
Lets start with that
<@&274971100184576010> pleas i'm blocked in RECEIVING DATA , help me please
Need to rejoin, game bug
!steamid
Hey, @green sorrel
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Oh, your offended by peoples rust frustration in tickets? Maybe get a new hobby bro, don't work where complaints come in if your offended.
Pathetic child
Fixed, try again in ~10 minutes
You can still talk to ppl with respect the same way you want them to talk to you. If you can't even do that theres no point for you to make tickets
thanks
Are you smoking crack lad?
<@&274971100184576010> iwont't be able to queue again , i've been in there for 2hours already, please help me
And yet you continue to show such behavior
My response is not going to change i'm afraid
you will need to rejoin
Hey, I'll DM you to discuss this further
This is a joke mate
Nothing about this is a joke
Aye yer right, your a total tool
cheers
I accidently bought VIP for the wrong account ( my mates 2nd account instead of his main) is there a way to change it
Please open a #payment-support ticket, the team will be able to assist
Please make a #payment-support ticket
yeah aight done thx
/ticket
Hey, @stiff dune
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Why no admin reply?
Hey, what are you looking for a reply on? Did you appeal a ban or something else
Hey, you can see all wipe times in #server-info - it converts to your local timezone so the time you see is accurate for you in that channel
ok
Luke can admins help me with my homework or na?
Which subject?
ukrainian language
bro cant wait till 2025 cuz i wanna apply again
I can hardly speak english correctly 
me too
awh man no gif perms? 😦
Hey, @fiery isle
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Before the guy entered the game 1 hour ago, she was probably cutting us off by constantly watching the trick of 1 team.
<@&274971100184576010> need help got unbanned from false eac ban and still banned on toria
RUSTORIA EU LONG FRIZ LAGG
can someone help me with my banned i was falsely banned on us small and no one helped me just denied my appeal
!MAP
Hey, @analog pumice
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
hey is it possible to change my vip to a diffrent server?
My mate has a issue with joining the server its keep saying "connection attempt failed" yall have any clue what could help?
<@&274971100184576010> Coming back to This, Appeal #e66485
How do i'm supposed to know if a person is hacker or not?
I've playing fine since the forced wipe, then today (literally today at morning)
I just teamed with the guy and 10 min after i got banned from the server for Association?
Now, the Appeal has been denied, i've to wait 7 days because a random guy is using cheat?
Playing almostly solo since the wipe, spent several hours these days, bought vip to bypass queue
In the rules says "Benefiting from hackers", but which benefit? What i gained in 10m "team play"?
I really like rustoria but this really discourage playing in the server
Edit:
I've all the proofs that i've met the guy today, steam and discord conversation registry, gameplay video
Open more spots please
@gloomy sparrow sent an appeal on your website
@thin plover need help with an appeal
WHat help do you need?
I sent an appeal where I was falsed banned 9 months ago
just needed to get approved
this morning
Appeals take 1-3 business days
Appeals are 1-3 business days
Appeals are 1-3 business days
If your appeal gets approved 😄
ofc:)
Whats your steamid?
76561198452026441
You should be good to join again
bro i just submitted a ban appeal
because im banned from 19 months ago apparently
even tho i play like all the time
2nd time this has happened man
i will check rn thank you @raven mist
Steamid?
76561198001216635
Shenzzyy, can u look through my issue man?
Should be fixed now
Sup?
tysm
Sup my man, not at all but getting wronged
#support message
Spent all my days over a week to come to something like this "/
Forwarded to the admin who handled the appeal
Really appreciated man
Thanks for your attention
I really want to play
Took tomorrow a day off just to play "/
Sorry for disturbing again
Any updates will be here, dm or on the appeal?
any admin online? i need check cehater.. 3 reports and still here
When did you create a ticket?$
I got info from the admin who handled it and the ban will stay for the remainder of the ban length i'm afraid
Really? Why??? 
I not eveng good at pvp, my base has nothing really valueable
And will loose everything now
The ban for association is how much time?
7 days
!slots
Hey, @spare prawn
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
why is eu same pop but 20 player que and us is 250 que
Uhm, because there are 20 players in the queue and on us main 250? 😄
what did you even just say
put pop to 1000 or 900 or 950
they shouldnt be the same
its common sense
???? 😄
😄 mb bro
😄
😄 plz up pop ill smile more
No can do i'm afraid
why arent you smiling 😄
😄
Who knows
i dont think your first language is english
Correct
DiGaGe
• Yesterday at 6:21 PM •
Initial Message
Still can`t connect. Disconnection after loading.
cs:107531 IndexOutOfRangeException
Rustoria Admin
• Yesterday at 8:48 PM •
Admin
Should be fixed now! If not please let us know on discord
!steamid
Hey, @verbal light
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
open slots br main
!slots
Hey, @vivid olive
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
read this
76561198055917242
Try now
!report
Hey, @hollow thicket
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
😄

i got through q and got insta kicked and got this pop up
do i have to re wait the q again
unfortunetly yeah, we have grace periods disabled
I was banned without me being hacked.
is there an exception cause i got insta kicked i couldn't do nothing
I don't think so, an admin may confirm here when they see this message
!appeal
Hey, @dawn stag
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
My VIP is not working
aready in
I have already filed a request.
How long does it take?
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
does that mean it is working?
no
I need help because my friend got the vip wipe for me but it didn't fall.
My payment support ticket is in
He needs to make a #payment-support ticket
I am having fun playing games with my friends. 🥲
yeah, you will have to just wait for someone to tend to the ticket
I need help because my friend got the vip wipe for me but it didn't fall.
Only like 2 have access to those as it regards sensitive info and payment so not all can see these tickets. Just be patient
You can read right ?
Yes, but the time is until 19pm, did they answer me?
okay lmk
we have grace periods disabled, sorry
Incorrect
US MAIN fat ddos
Hello, i bought a vip for a friend, but he give to me wrong steam id
US Main in the blender rn
Us main experiencing very bad lag, might crash
been trying to open a furnace for a whole minute
Can i have the money back or can i say the right steam id
Every time i buy vip the server lags but when i wait in queue server is fine, what the frick bruh
It asks if all info is correct so his mistake. Maybe he can try a #payment-support ticket if he lucky the can change or somebody else will be happy with his gift I guess
Stop buying 😂
dont worry this is it for a while. rustoria been losing my faith
No admins even address it either. Very slow support man kinda dissapointed
Holy just restart main it takes over a minute to open a box
If it crashed usually 10/15 min to reboot
Devs are working on it
why I be banned for hacking if I haven't played on your servers for a long time?
Please fix main its so bad
Can I get my vip refunded? This lag is ridiculous. Every single time i buy queue skip there's the worst lag
@here MAIN IS LAGING SOOOOOOOO BAD
FIX US MAIN
<@&274971100184576010> I'm banned unfairly lol
nah they wont
@here RESTART US MAIN WTF <@&274971100184576010>
fix ur fuckign server
this is fucking bullshit
this is why ur server
Loses people
its EVERY SINGLE WIPE
its stupid you guys arent doingin this every thursday
ive spent over 200 dollars on rustoria for queue skip and this is how it is.
** % . . . F I X . . . U S . . . M A I N . . . % **
As shenzy said, the devs are working on it. Please be patient folks.
and i have to deal w this every wipe and u guys say ur gonna fix it
its been a whole year of same problem
How tf is this allowed to happen every single thursday like clockwork its insane
This happenes every time after 2 hours of wipe. EVERY wipe
EVERY time
Its actually clock work
2 hours, the code is broken where after 2 hours it breaks
you have the money to fix it. at this point you dont want to
WE PAY OUT THE ASS FOR QUEUE SKIP FOR WHAT
YOU ASKING US TO BE PATIENT WHEN ITS A CONSTANT ISSUE?
OUT DA ASSSSSS
HOW CAN I BE
its insane you force people to spend time in real life 🥸
USMain is about to reboot. Please standby...
<@&274971100184576010>
thanks dooshbag
Get your shit servers fixed
% . . . D O N T . . . B E . . . A . . . R I G G E R . . . %
RESTART SERVER PLZ
you guys fucking suck
HOW HARD IS THAT
Do not write in the support channel if you don’t need support or you will be muted us main booting back up
Yay reboot! My whole team will be in queue
PLEASE BE PATIENT WHILE WE DEAL WITH IT, WE ARENT TRANSPARTENT
FIX US MAIN
cry about it
every thursday for a year you let this happen YET U ASK ME TO BE FUCKING PATIENT AFTER IVE SPENT 400 DOLLARS
plate you will be my 13th reason
.plate i appreate ur message but
!REFUND
Hey, @vivid badger
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
this is SO VALID
WAS JUST BOUTA SEND THIS
WHAT?
FIX UR SERVER
\
wtf
lmao
LMAO
💀
JOIN CHIT CHAT TO COMPLAIN
Do not write in the support channel if you don’t need support or you will be muted us main booting back up
LMAOOO
MOOSE THE MOVE
i need help with my mental issues
I'M HERE FOR MY REFUND
Why is general chat locked
FIX MAIN
BS ASS SERVER
THIS SERVER ISS FUCKING ASS GIVEE ME MY MONEY BACK
PLEASE
its not even down?
i need SUPPORT PLEASE, YOUR SERVERS ARE SHITTING
It's rebooting.
Do not write in the support channel if you don’t need support or you will be muted us main booting back up
Do not write in the support channel if you don’t need support or you will be muted us main booting back up
is this actually u in pfp
I miss you so much