support

[dusky pecan]

I got timed out and right after that i wanted to join although i got placed in queue, shouldnt there be slot protection?

[thorny dune]

Please try now

[karmic coral]

ok i try

[graceful mirage]

ok

[karmic coral]

oh i think its good actually thanks 🦾

[thorny dune]

You're welcome, have a good day

[dusky pecan]

anyone please?

[thorny dune]

There is no queue protection I'm afraid

[dusky pecan]

didnt rust implement that for all servers?

[cobalt nexus]

Hello, i was banned for playing with a cheater(didnt know he was cheating) a few years ago (4-5 maybe). And was wondering if it is possible for this to be resolved now since im picking up the game again.

[raven mist]

!steamid

[glass olive]

Hey, @cobalt nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

We never had it enabled

[cobalt nexus]

Here is my steam id: 76561198180890335

[hexed cobalt]

please can someone check if my BPs for EU mondays are fixable? i asked marzy yesterday. Steam ID: 76561198998599024

[raven mist]

Let me discuss this internally

[lean depot]

Hello, I was banned from the server today, I never played with cheats, maybe it's because of VPN?

[raven mist]

You can join again

[rotund sandal]

hello, im connecting in rustoria eu main and when i move my camera server is disconnect me

disconnected exception indexoutofrange

[thorny dune]

Please send your SteamID and I can take a look

[lean depot]

Hello, I was banned from the server today, I never played with cheats, maybe it's because of VPN?

[long wren]

did you use vpn when you played the server?

[lean depot]

yes

[glacial herald]

!steamid

[glass olive]

Hey, @lean depot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lean depot]

76561198377042866

Here is my steam ID

[rotund sandal]

https://steamcommunity.com/id/vxast1kov/

[thorny dune]

This should now be fixed and you can connect

[rotund sandal]

fix my problem plss

[lean depot]

Thanks

[thorny dune]

Please try now

[thorny dune]

When you next can, could you please try again for me

[blazing lodge]

can u pls help me? i m waiting support in voic

[rotund sandal]

again

connected all good, move camera - kick

[sleek cloud]

Hello, please review my ticket on the website #4ec1e4, There was some misunderstanding

[thorny dune]

What is it we can help you with?

[thorny dune]

Connect once more for me, but when you join do not move at all, just hit tab to open your inventory and leave your team, then let me know once you've done that

[rotund sandal]

okey

[high pendant]

how to fix this?

[rotund sandal]

yes i have this problem too

[last charm]

I have the same problem

[thorny dune]

If you have this issue above, please send me a DM with your SteamID

[rotund sandal]

i will send

[graceful mirage]

Again disconnect for hacking

[sleek cloud]

Thank you very much for promptly reviewing my ticket!

[high pendant]

@thorny dune Im send too) Thx 4 help

[vivid knot]

ı have same problem

[thorny dune]

You're welcome

[graceful mirage]

Why admin have ban me for nothing

[thorny dune]

Try once more please, thank you for your patience

[graceful mirage]

ok

YEEEEE

THANKS

[thorny dune]

You're welcome, have a good day

[graceful mirage]

thankssss

[lean depot]

Hello again, the error has not been cleared up for some reason

[thorny dune]

Try again for me

[lean depot]

All right now

[lean depot]

thankss

[viral iris]

when eu mondays wiped?

[blazing lodge]

So I have 2 acc first is my main with 9k hrs on it and second is my new acc with 100 hrs. I got Eaced for 7 days on my new account + I can’t play in rustoria from my main cuz gameban. Will I get unban in 7 days on my main acc on your server

[cursive kayak]

@viral iris

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1731337200:F> (<t:1731337200:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[versed quartz]

There you go

[normal bluff]

got banned for hacking but i do not hack?

i cannot login on the website with my steam to make ticket id 76561199315968256

[dim juniper]

where can i find map download for eu mondays

[hollow needle]

will the restart despawn body bags?

[normal bluff]

i'm in waiting for support can any admin come

[formal sail]

suggestion, could the server stop people coming on server with a vac ban as got raided by a player with 200 hours and a vac ban constant headshots, its ridiculous

[torn heart]

they only moderate rust bans, but if it's an actual suggestion you can use the #feedback-suggestions channel

[halcyon plover]

fr i met so many cheaters this wipe

[formal sail]

other servers dont let people with vac bans unless older then xyz.

[scenic needle]

/ticket

[glass olive]

Hey, @halcyon plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[formal sail]

got raided by chinese zerk brought on cheaters to raid us 200 hours on rust with a recent vac ban couldn't do shit. closed ticket. they weren't online to observe.

[halcyon plover]

whys us long down

[jagged palm]

restart

[last edge]

its up, try #network-support-old

[halcyon plover]

its up now ya

[round socket]

got thrown out of server on outpost with anvil rock tc with keylocks which teammates cant access and there is no grace can u let me server with no q

[normal bluff]

how to make ban appeal ticket? i cannot do it on the website bc my account is community banned and can't login with it

[last edge]

we dont skip manually

[last edge]

i dont know about that sorry, wait for other staff member to answer u that

[round socket]

like no grace?

cmon

can u atleast give the tc to my mate

[normal bluff]

can you tag someone

[fickle ermine]

is there a way to refund vip on 2x eu

[last edge]

theres no grace period on toria servers

[fickle ermine]

it just wiped 30 min ago and 30 pop i wasted my money

[last edge]

#payment-support

[visual plover]

could an admin help me with my vip. its not skipping the queue??

[last edge]

did u bought it recently?

[visual plover]

yes

last thursday for forcewipe

[last edge]

make sure ur joining the right server

then #payment-support will be ur best bet

[round socket]

can u give my mate my tc?

[last edge]

we dont go in-game

[narrow valley]

another trash wipe and trash map on eu monday ,gg whoever vote for those stoopid maps

[normal bluff]

<@&274971100184576010>

[viral shard]

Hello, I played on your server without problems, and a couple of days ago, when I logged on to the server, the error "IndexOutOfRangeException: index was outside the bounds of the array." please help me solve this problem, because this is my favorite server, where I have been playing with friends for more than the first time.

[storm trellis]

How I can switch this account here? If I logout and go to log in, I am automatically logged back in with the account, but I can't change it

[pale nymph]

Make a restart on the eu long the server is lagging

[viral shard]

help plss

[blazing lodge]

@thorny dune @gloomy sparrow So I have 2 acc first is my main with 9k hrs on it and second is my new acc with 100 hrs. I got Eaced for 7 days on my new account + I can’t play in rustoria from my main cuz gameban. Will I get unban in 7 days on my main acc on your server

[drowsy steppe]

how can we have the reward with boost

[boreal thistle]

Canm someone help me with this ?

Steam id: 76561198109679189

[toxic shard]

still have the issue ?

[boreal thistle]

ye

[toxic shard]

server ?

[boreal thistle]

Eu main

[viral shard]

me to eumedium steam id 76561199239468541

[toxic shard]

give me 2s will try something

[boreal thistle]

It is odd it happens when i join server and open map

kicks me 😦

[raven mist]

Try to avoid using map markers

If you are using them

[boreal thistle]

i think i have one on the map

[raven mist]

Thats possibly the case

[boreal thistle]

soo what do i do now?

i cant delete marker if i cant open map

[raven mist]

Try now

[viral shard]

wait

[raven mist]

Might be able to fix it removing your map files in your rust folder

[viral shard]

queue 3

[viral shard]

thank, i join)

[boreal thistle]

worked thx

[drowsy steppe]

can we contest a ban?

[last edge]

!appeal

[glass olive]

Hey, @drowsy steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing lodge]

<@&274971100184576010> So I have 2 acc first is my main with 9k hrs on it and second is my new acc with 100 hrs. I got Eaced for 7 days on my new account + I can’t play in rustoria from my main cuz gameban. Will I get unban in 7 days on my main acc on your server

[raven mist]

you'll be able to join whenever your gameban has been lifted

[blazing lodge]

thnx daddy

[fiery stump]

Hello, I played on the month-long server of Rastoria Eu Long, I bought a VIP card, I played, since the global wipe, now I’m getting banned on the server, it’s not clear why, I’ve never played on the server where the ban says, please take a look, I need to come in urgently to help my teammates on rastoriya eu long, waiting for an answer.

[ocean void]

!appeal if you have already placed an appeal the average response time is 1-3 business days

[glass olive]

Hey, @fiery stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery stump]

Appeal #caf60d I filed an appeal, please review it as soon as possible. I bought VIP to play and not to wait. Why did I get an incomprehensible ban?

[ocean void]

The banning admin will take a look at your appeal and get you your reply as soon as they are available, we appreciate your patience. 1-3 business days is the average response time although it can be more mor less based on each situation.

[verbal quarry]

shenzyyy ban me and talk come to discord

@raven mist

[fiery stump]

WTF RUSTORIA What's going on with your system?

[raven mist]

Feel free to dm me

[velvet lichen]

are there plugins on the server?

[high mountain]

Hello, can I play in Rustoria servers even if I was in-game banned in a different server?, I saw some guy saying that if I was had in-game ban I need to wait 180 to be able to play in Rustoria servers, is this true?.

I was in-game banned by Easy anti cheat

[ancient crag]

WHAT IS THIS? HOW DO I PLAY.
"Disconnected: Hacking" but I didn't use cheats or download them at all

please help

please

[ancient crag]

<@&274971100184576010>

[ocean void]

!appeal you were banned for hacking, feel free to make an appeal

[glass olive]

Hey, @ancient crag

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon egret]

whree can I see the map for mondays

[gleaming sky]

!map

[glass olive]

Hey, @neon egret

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[merry dagger]

need help on apealing ban for hacking apprently when i do not lol, i tried appealing and waited then seen it says accepeted but still cant get on

[shrewd cliff]

!appeal

[glass olive]

Hey, @shrewd cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor anchor]

need help in br long with a hacker

[lofty geyser]

I need help getting into the server and getting prompted for hacking

[drowsy meadow]

WTF is this?

explain your self Rustoria

[slate jasper]

client.connect mon.rustoria.us:28010

[mental lichen]

can i report cheater

[proper laurel]

Why am I stuck on receiving data 😭

[smoky cape]

!report

[glass olive]

Hey, @mental lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fiery stump]

<@&274971100184576010> Please look at the ticket #caf60d I have an incomprehensible ban on a server that I haven’t even played, I can’t go to Rustoria EU Long and raid the neighbors’ base, all the exploration of the explosion is on me!!!!!!

[royal mural]

/ticket is the 2x gonna wipe

[glass olive]

Hey, @royal mural

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

/ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

are players allowed to make a base and put a car horn inside to just spam sound perma?

been going two hours now

[fiery stump]

<@&274971100184576010> Please look at the ticket #caf60d I have an incomprehensible ban on a server that I haven’t even played, I can’t go to Rustoria EU Long and raid the neighbors’ base, all the exploration of the explosion is on me!!!!!!

[brisk tiger]

/ticket

[glass olive]

Hey, @brisk tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow dust]

any admin online rn?

[tough jewel]

hello i rustoria eu main is a guy what saying bad words to me can you mute him maybe

[glass olive]

Hey, @tough jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[errant axle]

check my dm

[crisp yew]

ADMIN

[errant axle]

need admin asap

[mellow dust]

admin asap

[crisp yew]

admin asap

[errant axle]

my game is fuck up

[crisp yew]

admin help

[errant axle]

adminnnnnnnnnn

[silk narwhal]

any index out of range problem?

admmmmmm need help asap

[tidal mural]

I'll be disconnected if I move.

[crisp yew]

<@&274971100184576010> ADMIN help pls cant play when i move just get disconnected

<@&274971100184576010>

[errant axle]

same

Help pls

[crisp yew]

<@&274971100184576010>

ADMIN HELP ????

[tidal mural]

same

need help

[silk narwhal]

@gloomy sparrow@stiff widget

adm online?

[crisp yew]

ADMIN DO SOMETHING PLS NEED HELP

[silk narwhal]

pls

[tidal mural]

Only have this problem on this server.

[raven mist]

Send me your steamid and server

@crisp yew

[silk narwhal]

The same as mine

[raven mist]

You too

[silk narwhal]

Can I send mine to you?

[raven mist]

Yes

[silk narwhal]

Okay

[raven mist]

!steamid

[glass olive]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tribal storm]

this where we report people?

[raven mist]

^

[tidal mural]

Ticket #41c88f

[raven mist]

No

[raven mist]

!report

[glass olive]

Hey, @tribal storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal storm]

ty

[fast nest]

Any admins online? been reporting a cheating 4 man camping rad town for literally the entire wipe and they are still camping it VERY BLATANTLY ESP CHEATING jesus christ

[dark granite]

Have you raised a ticket? The admins review them in order.

[dark granite]

!report if not.

[glass olive]

Hey, @fast nest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tribal storm]

@dark granite whats average response time for ticket? do you know?

[dark granite]

It depends on the workload. Also, with cheaters, if people call them out they stop doing it and are harder to catch, so please be patient 🙂

[tribal storm]

no problem thank you sir

[near halo]

@long wren

can i get unbanned

[torn heart]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

didn't you get a reply about the appeal?

[near halo]

id like more info

why can i not know anything about my ban

[errant axle]

Help

[near halo]

Like was it hs%?? kd??? sus movement sus aim??

just give me SOMETHING

[coral pumice]

blud cheated and he wont even accept it

[errant axle]

Check dm

[proud ermine]

Need help with this error "Disconnected: exception (cs:107531): IndexOutOfRangeException: index was outside the bounds of the array", , . My steam id is 76561198053755644 and the server is rustoria eu main

[old torrent]

Will I get a permanent ban for playing with cheater friend

[frigid nimbus]

Yo i need to show the mods a glitch in the terrain

[old torrent]

@raven mist

can ı ask u something

[rose marsh]

You will get banned yes

[old torrent]

is that perma ?

ım getting ban because playing with cheater

ım have not cheat

[thin plover]

why would you play with someone that's cheating

[old torrent]

ıdk he was cheating ı joined random team

I didn't know it was a hacker and I got banned and opened a ticket and appeal for it.

[rose marsh]

An admin will look at this ASAP

[old torrent]

Is this ban perma can u sayt me

[thin plover]

you can make an appeal but as of right now it looks like it's a month

[old torrent]

Did I really get a perm ban from Rustoria without any cheat

[rose marsh]

!appeal

[glass olive]

Hey, @old torrent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old torrent]

ı did but no one is lookking

[thin plover]

if you keep playing with cheater you risk getting banned permanently eventually

[rose marsh]

Appeals take 1-3 business days, be patient

[old torrent]

I've only been playing Rustoria for about a year and getting VIP every month, and if I get unlimited bans without cheats, I'll go crazy.

[thin plover]

read the last part

[tawny flower]

Rustoria SEA Main is still not connecting with new IP

[long wren]

because the server is closed

[old torrent]

I hope it is not perma because when I try to enter the server, the duration is not written and it says: You are banned from this server

[hearty fulcrum]

the admin just told you the duration above. it is for a month.

[teal star]

how do i get unbanned

i was banned for hacking ubt im not hacking i can do anytging to show

[hearty fulcrum]

have you already appealed?

[teal star]

where do i appeal

[hearty fulcrum]

https://rustoria.co/support/appeal

[teal star]

i cant appeal

my steam account is community banned for my old name having fuck in it

[hearty fulcrum]

send me your steam id please

[teal star]

how

[hearty fulcrum]

!steamid

[glass olive]

Hey, @hearty fulcrum

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hearty fulcrum]

or you can send your profile link

you can just post it here

[teal star]

ok

it wont

ill dm you it

[hearty fulcrum]

please post it here thanks

[teal star]

i cant

[hearty fulcrum]

why?

[teal star]

idk how to get my profile link wym why i sent a screen shot

[hearty fulcrum]

if you go to your profile on the steam app, there should be a link at the top. if you click it, it will copy the link. you can then paste it here.

[teal star]

https://steamcommunity.com/profiles/76561199572059231

[hearty fulcrum]

thank you. please wait while I check.

[teal star]

ok

[teal star]

how long will you take?

[hearty fulcrum]

after further review, it has been decided that your ban will remain.

[teal star]

why?

you dont even check anything

[cobalt minnow]

@lily can you check my account please. I got banned from rustoria the first day I bought rust… never even played the game before, I have never cheated on a video game I have 800 hours and can’t play with my friends on rustoria please help me

[long wren]

did you make appeal?

[patent moon]

did us monday get shut down?

[cobalt minnow]

Yes I have and it won’t let me create another one so I assume yall should be able to help me.

@long wren

[long wren]

please wait for an answer to the appeal

[cobalt minnow]

Lmao what you mean I’ve been waitin… the ban should be reversed I did nothing wrong. When I first got the game no servers were popping up. So I looked up why and they said to just use the f1 command to join a server you want to do I did… and got banned for “Hacking”

Yall can’t look that far into why people get banned or like wassup?

@long wren

[mellow dust]

i cant appeal my steam account is community banned IS anybody can help me？

[cobalt minnow]

I was also living in an apartment complex which someone could’ve gotten ip banned… It’s a False Ban either way

[foggy forum]

is rusioria.co us mondays completely down?

[junior lion]

Yup same here

[foggy forum]

says 0/850

kicked me abt 30 minutes ago and i cant get back in anymore

[long wren]

server is booting

[junior lion]

Thanks

[foggy forum]

how much longer?

[mellow dust]

@long wren Can you help me with appeal？

[long wren]

in 5 minutes maybe

[mellow dust]

community banned i cant log in to the website make a ticket

[long wren]

appeals can only be checked by the admin

[mellow dust]

ok thankyou for let me know

[lethal talon]

i payed for VIP and im in que whats going on

[long wren]

#payment-support

[long wren]

maybe admin tag you and help

[foggy forum]

snoop dog wants to play

[odd thistle]

<@&274971100184576010> need to make ticket for cheater

[torn heart]

!report

[glass olive]

Hey, @odd thistle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sly hornet]

Can someone look at my appeal I’m so confused

[crude moth]

CHEATER NAMES ??? on mondays

[glass olive]

Hey, @crude moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crude moth]

bro do something about this cheater on toria mondays

[frigid trail]

You have to make a ticket, the admins will be with you as soon as possible

[ruby acorn]

<@&274971100184576010> need someone to DM me

[narrow valley]

EU MONDAY LAGGING AS F

<@&274980199668645888>

[sly hornet]

Can someone look at my appeal 30f3ff

<@&274971100184576010>

[mossy sandal]

<@&274971100184576010> yall let doxing happen?

[split prism]

they know, being looked into

[lost tide]

@mossy sandal thank you!

[split prism]

make a ticket with the screenshot and information

[split prism]

!ticket

[glass olive]

Hey, @split prism

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sly hornet]

@split prism Synthetic

Can you get someone to look at my appeal I got banned for water piping someone after my team mate shot him twice

[split prism]

on what server

[sly hornet]

EU Long

I’m genuinely so confused

[split prism]

well you would not be banned for that

[sly hornet]

It said hacking but I don’t see how I was hacking by shooting someone with a water pipe?

Anyone able to look at the appeal?

[mighty schooner]

why are there so many cheaters

[long wren]

only banning admin can reply

[mighty schooner]

why so many cheaters today god dam ran into 5+ in last 2 hours

[long wren]

!ticket please make an ticket with proof

[glass olive]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sly hornet]

How do I know who banned me ?

[long wren]

Im not an admin, so I dont know

[mighty schooner]

alr did

[crude moth]

why is oil glitched on rustoira mondays us

[long wren]

!ticket

[glass olive]

Hey, @crude moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ruby tundra]

What times are appeals usually checked?

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby tundra]

Okay thank you

[crude moth]

are the admins retarded

can u fix FUCKING OIL ON MONDAYS HOLY SHIT ARE U DOGSHIT ADMINS FUCK

<@&274971100184576010>

@wispy dirge

@raven bison

@stiff widget

@quick escarp

[long wren]

what help do you need

[crude moth]

oils nto up

its not coming up its been 2 hours

[long wren]

did you make ticket right?

[crude moth]

yes

but why cant a admin just fix it its fast

[long wren]

Have you received a reply yet?

[crude moth]

no

@long wren

[long wren]

us monday ?

[crude moth]

yes

its been down for the last 2 hours after the server went down

[long wren]

large or small

[crude moth]

small

i think its cuz theres sleepers from when server crashed

[long wren]

Can you check it with a computer station?

[crude moth]

were here

its giving rads for the past 2 hours

[long wren]

No one's small rig, right?

[crude moth]

i mean were here

getting hella rads tho

[long wren]

even now?

[crude moth]

the sirens are still going off

we left oil now

yeah i think server needs a restart bro oils still down

[long wren]

How long have you been small rig

[crude moth]

5 mins

we just got there to see why oil was messed up

[crude moth]

.

[long wren]

i relayed

[crude moth]

is it fixed?

@long wren

what does relay mean

[long wren]

i relayed your msg

[crude moth]

oh ok

bru why is it not fixed

[mighty schooner]

why are no mods responding to my tickets

shits so fking annoying

[mighty schooner]

can u do the same for me i got like 4 cheater tickets made and no responses

[long wren]

i think fix

[crude moth]

it isg

[split parrot]

안녕, *!@#! 귀하의 항소가 거부되었습니다. 이는 귀하의 영구 금지가 그대로 유지됨을 의미합니다. 한마디도 안하고 원래 이렇게 보내주시나요 러토 관리자는

[long wren]

네 그렇습니다 궁금한게 있는데 러스트하신지 몇년정도 되셨나요

[young pond]

I accidentally got into a rock and I killed one person while inside the rock and for this I was banned for 7 days I apologize very much and ask you to remove the ban

[mystic rain]

think long crashed

or i might eb stpuid

[lunar urchin]

hello it wont let me in any rustoria server

[long wren]

"I accidentally got into a rock and I killed one person while inside the rock" Do you think this makes sense? You could have come out, but you didn't. You abuse it

[young pond]

Yes, I understand you, but at that moment I was very nervous and because of that I killed him and I really regret what I did.

[split parrot]

3~4년정도요 처음 시작한건19년도정도

[long wren]

오호 그러면 디스코드랑 스팀계정을 다른걸 사용하시는 이유가있나요?

[split parrot]

무슨말인지 모르겠어요..

[gentle mica]

rustoria eu long [BR] Axega: Предаставляю услуги по фарму скрапа,компонентов,фарма сортировки и многое другое дс chester_gordon что тип пихет

[supple fulcrum]

Any admins on?

[somber crypt]

<@&274971100184576010> are you able to hop on the spectate the raid happening at S3 on Sea Long

as the defenders have a few suspect players shooting in pitchblack

[slow vapor]

!report

[glass olive]

Hey, @somber crypt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron estuary]

help me

[supple fulcrum]

Cheater on rustoria us medium name is NOW has a diff rust name then steam and doesn’t have steam community profile killed 4 of my teammates for a row and half of rockets and 10 kits

[glass olive]

Hey, @supple fulcrum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow vapor]

Hello there. How may I help?

[inner lion]

is there a way to download custom maps that are being voted?

im guessing you cant just put the seed and map size for the same result

[slate sphinx]

where do you we report a cheater?

[neat pumice]

Not ahead of time, no. The map that wins will have its map file posted in #wipe-feed a few minutes before wipe. And yes, you are correct that posting the seed and size will not work

[glass olive]

Hey, @slate sphinx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slate sphinx]

thank you

[supple fulcrum]

Any admin on?

[merry tangle]

/REPORT

[glass olive]

Hey, @merry tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[merry tangle]

SEA LONG WE HAVE CHEATER

[inner lion]

okay thanks!

[supple fulcrum]

<@&274971100184576010> how long does it take for a ticket to be looked at?

[placid hornet]

ddd

[misty scroll]

It will be looked into as soon as an admin is available

[fluid nova]

https://steamcommunity.com/profiles/76561198853116828/ попытка продажи аз реальные деньги, скрин могу скинуть в лс так как тут не получается

[misty scroll]

This has been taken care of, thank you

[subtle tundra]

ive made a ticket while ago, for a cheater and he is still running around

[shell cobalt]

@misty scroll Why did I get banned? https://steamcommunity.com/profiles/76561198853116828/

[last herald]

Ticket #f0a6c8, lads would truly apprecaite some help on this. It's new yes, I already made tickets and sent clips last night for this group. Another new 50 hr account just appeared.

[crude moth]

@thorny dune u told me to come to rustoria can u dm me why i cant play rustoria?

thank u

[hexed cobalt]

admins please my BPs got wiped on EU mondays im a solo and it takes ages to get them, can someone please help

@misty scroll

[raven topaz]

<@&874995535881326632>s can one of you reach out to me about some electrical issues im having

[lyric basalt]

You can send me a DM, will have a look if I can help you

[left kindle]

@lyric basalt

[lyric basalt]

!ticket

[glass olive]

Hey, @left kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[left kindle]

i send the ticket @lyric basalt

[simple cave]

I encounterd a team a while back using something called a RustPlusBot, it gave a bunch of messeges in the team chat whenever a world event happned and stuff like that, got me thinking just now if that is allowed? sry if this is the wrong chat to ask

[real cedar]

Why was I banned?

[glacial herald]

!appeal

[glass olive]

Hey, @glacial herald

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lime talon]

it will be reset after wipe points ?

[real cedar]

My account ban period

[frigid trail]

Yeah its allowed, until facepunch wants to do something about those bots.

[real cedar]

Is there anyone who can help?

My account ban period. 76561199259158773

[thorny dune]

I'm not sure what you are asking exactly?

[simple cave]

Thx

[sharp granite]

Hello what’s happened US long

[mystic rain]

Server got wiped?

Hmmmm

Us long

Can someone look into it

[glacial herald]

Dews are checking US Long

[quasi owl]

us long we are cooked we still have bps

ggs

[twin hedge]

whats even your server host

[quasi owl]

dude i couldve been jelqing this entire time instead of watiing for this fucking sever to be up

[junior heath]

Thank you admins for ruining our wipe then me having to prove yall wrong that the mf was cheating

[tawdry valley]

hello why i cant connect to the us long server?

[toxic summit]

@tawdry valley It wiped... LOL

[thorny dune]

Should now be back online

[halcyon plover]

noo way it wiped

[drowsy orbit]

Does anyone know why I can't connect to rustoria us mondays but it does let me access all the servers except that one

[sharp granite]

It’s normal

[drowsy orbit]

connect attemp failed

[sharp granite]

rollback for a day

[thorny dune]

Server is online and players active on it, have you tried using the f1 connect command?

[toxic summit]

@thorny dune It's rolled back a whole day...

@thorny dune bro I just started yesterday... And played 15 hours straight

[drowsy orbit]

yes

Maybe my IP is banned from only that server

[halcyon plover]

1 DAY ROLLBACK ON US LONG

[drowsy orbit]

It hasn't let me in since yesterday's fall.

[sharp granite]

@thorny dune rollback for a day

[vernal oar]

insane

are they gonna fix that shit

[toxic summit]

Dude I don't even have a base

[thorny dune]

There isn't anything to fix unfortunately, the save was corrupted and that is what the devs were able to recover

[toxic summit]

Can I be compensated in some way? I played 14 hours straight yesterday as a fresh spawn... @thorny dune

[vernal oar]

no

u will not get shit

[thorny dune]

We are not able to compensate anything kind of lost loot I'm afraid

[hollow needle]

How far did us long roll back to

Like 2 hrs ago??? Or days

[nova pier]

what is this

disconnected: exception (cs:107531): IndexOutOfRangeException: Index was outside the bounds of the array. MapInterface. %a0014ad4bcb9540471f672fcc9b2b73bf7227732

[mystic rain]

days

either 1 or 2 days

[slow vapor]

Sometimes it disconnects you for weird reasons, can you reconnect?

[hollow needle]

There’s no way

I was juiced on those days

[nova pier]

when io try to reconnect i join the server and spawn but when i move i get kicked for same reason

[thorny dune]

Please DM me with your SteamID and I can take a look at this for you

[nova pier]

aight

[sharp granite]

Why

My lot

[bitter bison]

I will never go to this shitty server again

[merry river]

I was blacklisted to making appeals/tickets due to their frequency but its been about a month now and I finally figured out what was causing my ban, would someone be able to speak to me about that or un-blacklist me from making appeals so I can explain further in a ticket?

[tall lichen]

<@&274971100184576010> theres a hacker ban him while hes still on

[pliant flax]

Can someone look at my ticket?

[supple fulcrum]

<@&274971100184576010> can i got loot back from a cheater my team died too?

[fiery stump]

<@&274971100184576010> Guys, what's going on with your system, yesterday I filed an appeal for an unknown reason for the ban, the administrator answered me (Your Appeal has been accepted! The issue causing your ban has been fixed. Please allow a few minutes before trying to reconnect to any servers!) , now I come home from work and go in and nothing has changed, my database is now rotting, are you funny there?

[raven mist]

!steamid

[glass olive]

Hey, @fiery stump

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

No

[supple fulcrum]

can i get cords of his base to raid it back?

[raven mist]

i"m afraid not

[pliant flax]

@raven mist Hello, I logged into your server this morning, stayed for about an hour, then left, and when I tried to log in again in the evening, it kicked me out, saying it was hacking. I don't have any hacking program, I use VPN to access Discord. During the game, it shut down and kicked me out of the game, then I went back in. Could I have been banned because of this? Can you please help me, I just bought VIP.

please help me

[supple fulcrum]

okay 😦

[raven mist]

!steamid

[glass olive]

Hey, @pliant flax

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant flax]

no no

steamcommunity.com/id/angeli0004

[raven mist]

What no no? 😄

[pliant flax]

my girlfriend

[raven mist]

ahh

[pliant flax]

ban

[fiery stump]

Posted, my base is rotting, are you funny?

[pliant flax]

😄

[tall lichen]

@raven mist you guying looking into the hacker while hes still on

[raven mist]

Not sure why you're attack me when i'm asking you a simple question to check your ban

[raven mist]

We'll look into your ticket when we get to it

[tall lichen]

well hes active rn best time to do it

[fiery stump]

I’m not attacking how your team works, she answered me today that the problem has been solved, now I can’t log in again, nothing has changed, I haven’t been able to log in for more than a day, my house probably doesn’t exist anymore because of your system

[raven mist]

Like i said, post me your steamid

and i'l take a look

[fiery stump]

76561199796098586

[pliant flax]

shenzyy pls look me ticket -0488

[raven mist]

they can join again

[fiery stump]

I'm waiting for an answer

[raven mist]

You can join now

[fiery stump]

Thank you, I’ll try it now, but why didn’t it work after the response to the appeal?

[raven mist]

Probably very unlucky linked to something else

[pliant flax]

thank you very much

[hollow arrow]

Здрайствуйте , у меня вот мой стим аккаунт https://steamcommunity.com/profiles/76561199154373581/ за что мне выдана блокировка в игре причина Hacking . У меня с роду читов не было я готов пройти проверку

[brittle galleon]

how to report a cheater?

[undone dome]

hello, this is the second time I've been banned from eu long for restarting my computer, please unban me. I have a vip card

[cobalt pilot]

/ticket @brittle galleon

[glass olive]

Hey, @brittle galleon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cobalt pilot]

/appeal @undone dome

[glass olive]

Hey, @undone dome

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow arrow]

Ticket 0489 help

[vale musk]

can admin connect no bps 10x eu?

[lyric basalt]

What’s the issue ?

[vale musk]

hi, one clown uses a bug with handcuffs, which makes them impossible to break, people are just pouring out of the server, and I just want to play the game)

[hollow arrow]

@lyric basalt plis check ticket europe-0489

[lyric basalt]

Hello as this has been added to game we cannot do anything . Admins dont interfere with gameplay

[vale musk]

i mean its unbreakble

how people should play the game?

[hollow arrow]

As I understand it, it is useless to wait for an answer in the ticket from the administration, and I dismissed the ticket about the ban, after rebooting the computer, there was 0 reaction.

[vale musk]

so should i leave server like another people bcs of admins that cant stop it?

[vale musk]

hello

[vale musk]

hey dude can y tell what should i do to just play?

[merry river]

i’ve been blacklisted from making appeals but still entirely believe my ban was false how can I contact support?

[frigid trail]

It's not an admin issue unfortunately,

I've not let myself get handcuffed yet so I'm not sure how you can get out of it but might be best to leave server and take a 10 minute break

[vale musk]

man they have like a prison

i am not 1 there

they are just staying there all the time

[slim raft]

Because of CS2 I was suspended for 180 days, I waited 180 days and still can’t play cheats and scripts I didn’t use how to unban my account??

[vale musk]

admin killed me

nice

[frigid trail]

Have you made an appeal

[green elk]

YO, All of our progress from yesterday is gone. What happened? <@&274971100184576010>

[lyric basalt]

#announcements

[slim raft]

no, my last appeal was closed and now I can’t write others

[gleaming compass]

can any1 give me approval to play again please??

[fathom kettle]

any admin online? rusian kid lvl1 steam account created 14 january using esp and non recoil on eu long 🙂
Ticket #aab777

[thorny dune]

How do you mean?

[gleaming compass]

after a gameban 180 days

[thorny dune]

Feel free to DM me if you’d like and I’ll take a look and respond as soon as possible

[gleaming compass]

alrighty

[mighty schooner]

Wth is going on why are you not just rewipeing

No one’s even addressing the problem like what is this????

[quick bison]

XD he try scam on me

[north crest]

!scam

[glass olive]

Hey, @quick bison

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[quick bison]

ye but can i report this ?

[north crest]

You can report to steam

I think you can do it from the DM they sent

[merry river]

@thorny dune would I be able to contact you about a previous ban? I have been blacklisted from making tickets but have found more information that may lead you guys to a different conclusion.

[thorny dune]

Can take a look but only the admin responsible for your ban would be able to make a decision, happy to forward it though if you have new information

[molten jay]

i got banned over 3 months ago

is it possible to get unbanned

if i was Playing with a hacker

it was unknown to me

[frigid trail]

Did you checked if you're unbanned?

[wild kelp]

are you guys taking tickets?

theres a hacker outside my base right now

[merry river]

Yeah so pretty much I was banned for ban evasion for a cheating ban sometime this summer but i only downloaded rust in october, I’m attending university right now and didn’t realize until recently that I believe the IP for the public wifi i’ve been using for the dorms at my university is banned. I can’t see any other reason I would be getting banned on servers without ever playing on them, I can try my best to give any more info you guys might need to look into that but for the most part i’m able to play other servers and i’m not game banned but i’m having trouble connecting to a few with similar messages about ban evasion.

[deft island]

so how I can I make an appeal ticket? because I was just banned for "hacking" when I'm not. no cheats, scripts or anything.

[molten jay]

I wasn’t unbanned I made a ticket

[wild kelp]

i guess its fine for cheaters to run rampant in this server lol.

ggs

[sweet ridge]

Who am i supposed to talk to if i repeatedly get the same unheard of error message when joining rustoria main?

[deft island]

apparently they don't have support here, so good luck

[wild kelp]

yea i found that out quickly

[deft island]

iirc, there is a /ticket command in game, I assume that makes a ticket here if your account is linked or something

[wild kelp]

i have video evidence of the hacker and im still getting nothing from anyone at rustoria

[deft island]

doesn't help when you are falsely banned

[glacial herald]

!appeal

[glass olive]

Hey, @deft island

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[glacial herald]

!ticket

[glass olive]

Hey, @wild kelp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[odd hamlet]

I was banned for no reason, I play with 2 themes and 2 of my themes were banned for playing with a cheater and I also received ban for playing with a cheater, there are three of us and we all got them for playing with a cheater, BUT THERE WAS NO CHEATER. A group of 3 people is banned for playing with a cheater, when all three received it for playing with a cheater, and not for cheating.
I don’t understand who from our team cheated since everyone got it only for playing with him and not for the cheats themselves. Sea long

i send appil

but nothing happens

[carmine patrol]

is there a reason for vip to expire in like 5 days? I bought it on force and its already gone

[odd hamlet]

Approximately how long should I wait for the application?

[cursive elbow]

1-3 business days

[snow kayak]

@gloomy sparrow hey I was wondering I was banned abt 4-5 months ago but it was a false ban and I made a ticket around then and it was denied and I cannot make another one on the site is there anyway to appeal it again I would like to appeal it so i can play rustoria servers again

[cobalt pilot]

maybe you bought wipe VIP

[ocean thistle]

If your appeal was previously then that decision is final. It is intended for you not to be able to create another appeal once denied.

[ocean thistle]

However, I can take a quick look to confirm, but no promises

[tepid pollen]

$outh $ide $uicide is player hackkk pls help

[carmine patrol]

doubt so, it was 15CAD

[ocean thistle]

#payment-support please create a payment ticket and our payment team will get back to you ASAP :)

[stable elm]

@ocean thistle Cute pfp.

[safe relic]

hey i cant play EU Mondays its saying im hacking

[ocean thistle]

!steamid let me take a quick look

[glass olive]

Hey, @safe relic

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[stable elm]

@ocean thistle Just banned a 25 Spanish clan.

[snow kayak]

alright please let me know since i would like to play rustorias servers again

[ocean thistle]

[ocean thistle]

I'll need your steamid

[stable elm]

Yea Im taking a break then I'm going back to hollow servers to check out this duo then head to bed.

[snow kayak]

76561198880070419

[raven stirrup]

Hello, I am reporting a cheater.

[snow kayak]

I appreciate you taking the time to look into

[ocean thistle]

Very nice, I hope you have a good time

[stable elm]

Yeppy Yeppy you too, in a few weeks ill enlist here too maybe

[ocean thistle]

Fixed, please allow 15 minutes or so for the fix to sync.

[ocean thistle]

#staff-applications ;)

[raven stirrup]

76561198884561011 The user with this ID bought many of our weapons and farms by cheating.

[ocean thistle]

!ticket please create a ticket

[glass olive]

Hey, @raven stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stable elm]

Mwah.

[raven stirrup]

/ticket

[glass olive]

Hey, @raven stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[safe relic]

thanks ❤️

[ocean thistle]

Yeah, since your appeal was denied then that's final.

[snow kayak]

so there is no chance of getting unbanned?

[ocean thistle]

Correct

[snow kayak]

dam alright I appreciate you atleast looking at it for me

[raven stirrup]

I can't open a ticket

@ocean thistle

[ocean thistle]

Do "/ticket add" in the in-game chat

[torn trout]

hi i submitted a ticket for a cheater on server

can i get help please

[junior wing]

is it possible to fix the double chat on us long

[raven mist]

Should be fixed

[junior wing]

great, thx

[raven stirrup]

Even though I opened a ticket on the site, there was no response.

[candid loom]

can we get admin support on @compact wyvern ? we are fighting a cheater neighbor

Ticket #b68ea9

[torn trout]

found a cheater on @compact wyvern guy started rage cheating and instant headshotting with a bow

[earnest mauve]

can i send something to @void condor ?

pm's blocked

[void condor]

I don't open my dms

If you have something to send, send it here

[glacial herald]

!ticket

[glass olive]

Hey, @torn trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest mauve]

I wanted to bring up something that’s been on my mind. I understand that there were reasons behind the decision not to give Shiesty a second chance, but I feel it’s a shame that the opportunity isn’t there. Everyone makes mistakes, and sometimes those situations can really help people grow, especially when they’re given a chance to show they’ve changed.

I really appreciate all the work you do to make the server a great place, and I understand that sometimes tough decisions have to be made. I just hope there might still be room for a conversation or a possible solution, so that everyone feels they’re treated fairly.

Thanks for taking the time to consider this.

[void condor]

I gave Shenzyyy a message to pass onto you, the ban was discussed with management and the decision is final. This isn't a solo decision so you can stop tagging me regarding it

[earnest mauve]

U didnt even give him a chance in explaining or arguing nothing. People who have been game banned for hacking u will give a second chance but some kid who made a mistake and laughed about something he didnt even build u perma ban?

[void condor]

If they want to share the response to their appeal with you they can feel free, that alone was not the decision for them being banned from our servers. It was a collective of other things prior as well. Again as I told Shenzyyy to pass onto you. We will not discuss this ban further

[earnest mauve]

To be honest, it feels unfair, and I don’t fully understand why there’s no room for discussion on this matter. I believe that being able to talk things through can help everyone feel heard and respected, and it often leads to better understanding all around.

And at the moment, we really do not understand.

no longer replying doesnt help either

[earnest mauve]

https://tenor.com/view/who-da-fook-conor-mcgregor-who-the-fuck-gif-12856313

[dark radish]

just a net-citizen helping other net-citizens learn to read 😄

have a good day!

[earnest mauve]

no need ty

[haughty egret]

/report

[glass olive]

Hey, @haughty egret

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pliant flame]

!report

[glass olive]

Hey, @pliant flame

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

메인 스팀계정은 안쓰시고 왜 부계정을 사용하고 계신지 이뜻입니다

[iron surge]

TEXAS an MORE DEFUNDING RUSTORIA ! FROM OUR PROGRAM!

[merry steppe]

can someone take care of my appeal

[long wren]

🙅‍♂️

[candid loom]

can we get admin help for a cheater ?

[long wren]

!ticket

[glass olive]

Hey, @candid loom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last herald]

Yo lads, can someone help me out. I've been reporting chinese fresh accs for days and I keep getting the "hes offline " message after hours. I just need them removed, it's 50hr blatant bullshit, can someone just help out please.

Hes now gained 20% more of his playtime since I started reporting him. Its that bad.

[low tinsel]

Ticket #4adcc6

check pls

[near halo]

hey, i understand this can be frustrating. if the player isn’t online then they can’t do their investigation.. but whenever you do see him on you can always send in another ticket so the admins can take a look

[near halo]

tickets are reviewed in the order they come in and appeals standard response time is 1-3 business days. an admin will take a look as soon as they are able to

[low tinsel]

why not standard 1-3 business weeks?

[near halo]

standard response time is 1-3 business days for appeal

[upbeat thicket]

yo i cant connect to the server eu low po

pop

nvm

[outer yoke]

hi my freind get temp ban and i get banned for playing w hacker for it?

[hot tangle]

now on rustoria monday cheater Sens preparing to raid me

[hybrid robin]

Admin I have a question can you get ban for selling your base in rust for real money.

[old harness]

Active cheater on SEA Long right now. Any admins online?

edit: opened a ticket already
edit again: received the response, thanks for banning him admins!

[hybrid robin]

@near halo Admin I have a question can you get ban for selling your base in rust for real money.

[near halo]

https://rustoria.co/rules/vanilla

no real world trading

[near halo]

!appeal

[glass olive]

Hey, @outer yoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!ticket

[glass olive]

Hey, @hot tangle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral dust]

can a admin please check Ticket #ea987b

[rugged hamlet]

Is the server ping lagging for anyone else>

not even lettin me connect

us mondays

[stuck plume]

US Mondays is down

[manic hare]

How do i claim my kai cenat hoodie

[hearty sleet]

buy a sub WHEN he is streaming rust

[manic hare]

oh it has to be when hes streaming rust i thought it was just during his stream

[gleaming junco]

anyone know if there is a UI limit for US main?

[safe bone]

it is not a hoodie

its a rug

[manic hare]

there is a hoodie for subbing and a rug for watching

[safe bone]

ohh

[manic hare]

hoodie has like a gold chain on it which isnt a bad skin

[crude moth]

u got a pic of the hoodie?

[long wren]

team ui 16 and no limit teammate

[gleaming junco]

thanks

[steel moat]

Yo on Rustoria.co US Mondays me and my team found a cheater.

Name : Sloshed
Steam ID : 76561199625968755
Cheats : Most likely ESP

[gentle yew]

!report

[glass olive]

Hey, @steel moat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sour schooner]

hi, does anyone now at what time does br main wipes next thursday? discords says 6pm brt but ingame says 3pm brt

[long wren]

6pm brt <t:1731618000:F>

[sour schooner]

ty!

[split parrot]

해킹당해 러토밴먹어서 새계정으로 플레이 1달가량 하다 먹어서 문의드리는겁니다

[dusty stream]

what does "disconnected: exception" mean

[wheat stag]

!report Name : HeyJuice
Steam ID : 76561198410590071
Cheats : Trader Scripts

[glass olive]

Hey, @wheat stag

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

please make an ticket

[wheat stag]

i did

[long wren]

good

[wheat stag]

in game

idk how to in discord

how long till reply

@long wren

[long wren]

tickets are processed in the order they are received

[sleek hamlet]

@long wren I don't understand， why I'm banned for playing with hackers, but my teammates can play the game normally

@long wren I'm not playing games with hackers😩

[long wren]

If you think it's unfair, make an appeal

[long wren]

!appeal

[glass olive]

Hey, @sleek hamlet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sleek hamlet]

i did

[tough bane]

@long wren want to get him on EU mondays? > 76561199274177868

[long wren]

!ticket haha

[glass olive]

Hey, @tough bane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

아 그러면 그 메인계정은 밴사유가 어떻게 되나요?

[dire steppe]

my steam account got hacked, and the hacker makes a vac ban on rust, how i remove it?

[long wren]

Go to Steam Support for help

[rapid solar]

how can i report hard cheater in tunnels

esp and aimbotting

[glass olive]

Hey, @rapid solar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[queen tangle]

There is a cheater in BR main using aim and wallhack

[unborn cosmos]

Hello please make a ticket through our website
https://rustoria.co/support/report

[severe harness]

https://www.battlemetrics.com/players/1177355975 33 HRS AIMBOT AND ESP made ticket 2 hours ago

[severe harness]

adminns???????????????

[long wren]

have clip?

[split parrot]

해킹으로 작년에 밴먹은걸로 알아서 핵으로 알아요

[severe harness]

look at his battlemetrics are yall slow

like what

[spiral mural]

https://medal.tv/games/rust/clips/j4JeTPqo0yxIcZWFZ?invite=cr-MSxaMTIsMTk2OTMyOTk3LA

[vast tiger]

why i cant join into the server?

[spiral mural]

I Know the clip doesn't show the boom but we had a total of 2 stacks of expo, and 13 c4 and we lost it all to a glitch is there any way we can get an admin to look at this na help us out

[thorny dune]

If you'd like to DM me your SteamID I can take a look at this for you

[spiral mural]

berch

is there anything u can do abt my Problem ??

[thorny dune]

You're welcome to DM me your SteamID and I can take a look, in terms of loot we are unable to compensate any kind of lost loot in this type of situation as we are unable to interfere with gameplay in any kind of way

[spiral mural]

what is giving u my steam id gonna help with ?

[vast tiger]

76561199191388015

[thorny dune]

I can at least take a look, have you searched for your body / bag in the area?

[spiral mural]

thats the thing the body is gone

can u guys join server and remove a tug boat that is ours

we think the body is inside of it

but dont know for sure

[thorny dune]

Looking at the clip I did think there is a chance the body bugged out and is stuck inside the boat, but again we cannot help or interfere with gameplay by providing any information you cannot get on your own - if you think there is a chance it's inside you could take it to shallow water and destroy it and see if it drops through afterwards

Check under the boat after you move it as well to be safe

[spiral mural]

igh

thanks ig

[severe harness]

please

wut does it take to get some action done

dont yall got galium.gg

its been 5 hours

[thorny dune]

Please try now

[hexed nimbus]

!report realy smart to post there accounts here in public where the can also read it so the can toggle and admins don’t find anything and you get upset. Stop posting in public and report the correct way

[glass olive]

Hey, @severe harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[severe harness]

i made tickets 5 hours ago

just click the battlemetrics profile

[thorny dune]

I don't see any tickets that are 5 hours old at the moment, did you submit a ticket or an f7 report?

[severe harness]

ticket

[hexed nimbus]

The got human staff not robots and the have a life besides there volunteer work here just be patient the get hundereds of tickets a day to work trough

[thorny dune]

What's your SteamID?

[severe harness]

his name is oooo on rustoria us mondays only 6 hours on rust

[hexed nimbus]

#support message

[severe harness]

berch please please ban this guy "oooo" on rustoria us mondays his whole team is cheating

[hexed nimbus]

#support message

[spiral mural]

Yet yall cant help us out in game 😂😂😂

[vast tiger]

thank you Berch

[severe harness]

im buying cheats i cant do dis shit anymore

wait 7 hours for a admin to ban a cheater

[hexed nimbus]

My god how hard is it to answer the man #support message

[hexed nimbus]

!steamid

[glass olive]

Hey, @severe harness

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[severe harness]

im not posting my steam id

[hexed nimbus]

It’s public anyway everyone can see it ingame lol guess you don’t want help

[severe harness]

just ban the guy

are u slow

[thorny dune]

Well if you don't want to help yourself that's fine

[hexed nimbus]

Then make a ticket you seem to be the slow one

[severe harness]

made multiple tickets on my alt

[hexed nimbus]

Or post your steam id so the admin can look for it

[severe harness]

rizzler

just ban dis hacker https://www.battlemetrics.com/players/1177405206

[hexed nimbus]

Sorry man I tried this kids bricked

[severe harness]

keep a cheater on ur server wut ever not my problem

[thorny dune]

Well if you made a ticket like you say, it'll be checked. Thank you for reporting.

[severe harness]

i just made a 3rd ticket

[hexed nimbus]

What’s the ticket id so he can look

[severe harness]

let me get it

[rose marsh]

making multiple tickets at once will not make anything go faster, it just slows the admins down

[hexed nimbus]

[severe harness]

my steam id is 76561199207985985

[rose marsh]

please be patient and understand that every ticket is important and the admin(s) do their best to get to them as fast as possible

[severe harness]

its been 6 hours

[rose marsh]

sometimes investigations into tickets take longer than usual, be patient

[severe harness]

the dude has 4 hours how long can it take

[thorny dune]

As mentioned previously, they are no tickets that old so your ticket has likely had a response already if you created one then successfully

I see the ticket from ID you mentioned now however but its only 19 minutes old

[hexed nimbus]

[severe harness]

jesus

[severe harness]

great thank you please ban

[lyric basalt]

Please wait for a response on your ticket

[long wren]

아 계정을해킹당했는데 하필 러스트핵유저였고 우연히또 러스토리아서버들어와서 핵을사용해서 밴을당한거네요 어필도 9일날 처음하셨고

[hexed nimbus]

[somber crypt]

Can any avail admins check my ticket, I was playing today, and now I have a hacking ban from 23 days ago?

I went to the gym and came back with this issue (Appeal #041957)

[lyric basalt]

!steamid

[glass olive]

Hey, @somber crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[somber crypt]

I feel like I thoroughly explained the situation.

[lyric basalt]

Send a steamid here and will have a look for you

[somber crypt]

76561199135029042

[severe harness]

@thorny dune if you reply to my ticket and say hes not cheating im gonna lose my mind

this server just loves cheaters

its infested

[somber crypt]

I also DM ed you

[hexed nimbus]

Then it’s your fault as you are posting there accounts in public if the now toggle it off. That’s why you don’t say anything ingame or in public chats and just make a ticket that goes straight to the admins

[severe harness]

u have galium.gg use it

are u slow

surely the dude is setting off a camera angle violation or something

god damn

i was a admin on paranoid.gg

its not rocket science

[rose marsh]

the admins have given you an answer, your ticket will be attended to as soon as possible... you are not the only one sending in tickets

[severe harness]

the dude has 5.4 hours on rust, its not rocket science

the worst staff team ive ever seen

[long wren]

Is there a clip where he uses cheat?

[severe harness]

u dont need a clip

he has 4 hours

and only has rust

like what

[fathom gale]

@lyric basalt @toxic shard @gloomy sparrow @weary mason @light jackal

[gloomy sparrow]

@fathom gale

[fathom gale]

why am I in the bathhouse for the 2nd day in a row?

[gloomy sparrow]

!appeal

[glass olive]

Hey, @fathom gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fathom gale]

I filed an appeal

the question is different

why ban

[long wren]

so why do you think he's a cheat

[severe harness]

because im fucking cheating too

holy cow

takes 7 hours

[hexed nimbus]

Some people think admin is a full time paid job and the at there pc 24/7

[somber crypt]

@gloomy sparrow can you have a look at my appeal, I was talking to Marzy but he seems have gone inactive Appeal #041957 (Marzy is replying again, do not stress)

[severe harness]

im just gonna start cheating fulltime on rustoria until action can be done against all these other cheaters

holycow

[craggy crescent]

So mad lmao

[hexed nimbus]

1 to 3 business days is how long appeals can take. Be patient

[severe harness]

lol

[somber crypt]

I was playing today, but have a ban from 23 days ago.

Make it make sense

[severe harness]

this staff team is clueless

[somber crypt]

ur just rude

[severe harness]

i tell it how it is

y you get banned fisher

[hexed nimbus]

As you got your answer you can better go to #general so staff can focus on those that do need help mate just wait for a ticket reply

[fallow plover]

hello i need to report oooo for cheating on rustoria us mondays

[long wren]

!TICKET

[glass olive]

Hey, @fallow plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @fallow plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Come back when you calm down, you will get response on your ticket soon 🙂

[somber crypt]

Dont call them out

[lyric basalt]

Please make a ticket and dont call them out in chat

[hexed nimbus]

Lol guess who is back

[fallow plover]

fuck u mike

retarded ass staff time

[hexed nimbus]

Nah I don’t go full out on first dates

[fallow plover]

im just gonna cheat on rustoria full time since staff dont punish cheaters

goodnight

[somber crypt]

Why are u all so odd tonight

2nd person to say this in 10 minutes

[hexed nimbus]

Same guy different account

[lyric basalt]

[hexed nimbus]

Was it not a ban offence to even joke about going to cheat.

[undone dome]

hello, this is the second time I've been banned from eu long for restarting my computer, please unban me. I have a vip card

[somber crypt]

Any active admins able to help me

[slow vapor]

Hello! Can I help you?

[somber crypt]

Need an admin

Issues with a ban from 23 days ago, but I was playing earlier today.

Marzy was replying, but went afk or something, and im hoping to play before I go to bed.
Appeal #041957

[slow vapor]

If you made an appeal then the admin will check it. Appeals take 1 - 3 business days to be processed, or more on more complex situations.

[somber crypt]

1-3 days for a ban like this is a bit rough considering how it seems it was an error/glitch?

[slow vapor]

It depends on each specific situation. If yours is indeed simple then it won't take long.

[somber crypt]

Would it be an IP related ban, as how would I have been able to play since force wipe and last wipe if I was banned 23 days ago?

[slow vapor]

Unfortunately we cannot reveal the nature of the ban. However, the admin responsible will investigate your ban and handle the ticket as needed.

[somber crypt]

Ok thanks for the response, I will sit tight and wait for a response.

[earnest hinge]

help me plz

[slow vapor]

hello there! How may I help you?

[earnest hinge]

I went to school, a ban came, I don't know what to do, I have never played with cheats

[slow vapor]

!appeal

[glass olive]

Hey, @earnest hinge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest hinge]

haking

[slow vapor]

Please follow the instruction above and we will investigate your ban

[earnest hinge]

ok

How long does it take to consider epilation

[split parrot]

모드섭에서 밴당했더라구요

아마 계정 해킹한애가 계정 판거같은데

[slow vapor]

As the note says, it takes 1-3 business days, but can take more on less depending on the complexity of the ban.

[somber crypt]

[split parrot]

더 이상 뭐 방법은 없는거겠죠 모든인증 계정 싹다 드릴수도있는데

[subtle tundra]

.

[queen bay]

Rustoria EU Medium sprinklers arent working 😦

[slow vapor]

What's your setup? If water flows upwards it needs a water pump (with power)

[queen bay]

i have tried everything

even so it all flows down, i have also tried with pump aswell. No luck 😦

[slow vapor]

If you check the input hose on the sprinkler, does it have water?

[queen bay]

yeah

i have done it so it inputs into a pump and then the output is 0, i have also tried it so the water goes straight into a sprinkler and it says it has an input of 12 but no sprinkles 😦

[slow vapor]

Can you try hooking your sprinkler into a water barrel (that has water)?

[queen bay]

yeah doesnt work either

[queen bay]

it seems to be mcfucked

[raven mist]

Will forward @queen bay

[cobalt tapir]

I was banned for playing with a cheater, I didn't know he was using cheats, we lived in different houses

server Rustoria SEA - LONG

my nickname is W1nchester. this is my steam https://steamcommunity.com/id/Chester_7/

who can help me?

[long wren]

did you make appeal?

[ionic depot]

Can I get a refund I paid for the eu long server and it is not letting me in something about my connection. I am instead going to pay for the US long server instead.

[torn heart]

#payment-support

[ionic depot]

@torn heart tried that but there is not a us option

[tall hill]

How do I make a appeal for my ban

[torn heart]

it's in reference to language not region so click the one in english

[ionic depot]

thank you for the help just did that

[tall hill]

!appeal

[glass olive]

Hey, @tall hill

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sleek smelt]

mine are working in us mondays

[tall hill]

I got banned 4 months ago off one of your staff and they said if I waited till December I could appeal my ban again and possibly get unbanned

[formal anvil]

yo is us mondays down rn?

[long wren]

daily restart

[formal anvil]

how long is that usualkly?

[long wren]

in like 10~15minutes

[formal anvil]

ok thank you

[mystic rain]

About to ask the same question thanks

[gusty radish]

Rustoria EU LONG HELP SERVER