support

[astral karma]

ive been playing for 2 days straight fuck off

[raven mist]

You got banned for hacking, not upgrading

[near halo]

bro is tweaking

[raven mist]

make an appeal

[digital trout]

he is cheating i reported him

[astral karma]

already did

[hexed cobalt]

lmao

[digital trout]

and he got banned

[near halo]

what square do you live in

[raven mist]

So wait, and stop tagging us

[digital trout]

he triple headshot me through a wall

[astral karma]

hes lying out of his ass

we dont even play on the same server

[raven mist]

Move to #general

[gusty radish]

RUSTORIA EU LONG HELP

[vague silo]

hey stats for eu long are frozen

they are stuck on the q from yesterday

[raven mist]

On leaderboards?

[vague silo]

yes

[raven mist]

Gotcha, fowarding

[vague silo]

not a big deal just tought id let u guys know

[vague silo]

❤️

[tardy meadow]

Hello administrator, I would like to appeal #ab4ed1

[storm trellis]

i have a question, I have written a request for unbanning
and my request was denied, can I write a new one after a certain time?

[rose marsh]

if you have already submit an appeal, it will be looked at within 1-3 business days, please be patient

[rose marsh]

nope, ban appeals are final

[tardy meadow]

@rose marshMy current situation has been written down in the report, the situation may be rather special, and it may be a little troublesome for you to deal with it

[rose marsh]

sorry, but ban appeals are processed in order and some take time, so please be patient, they can take 1-3 business days, sometimes longer depending on the scenario

[tardy meadow]

Because I am now playing in an Internet cafe, if I leave this Internet cafe now, I will not be able to prove that I am a clean player

[ocean fulcrum]

What is this bs

Nobody has responded to my appeal in 20h

My friend appealed and he got accepted within a few hours

[raven mist]

Appeals take 1-3 business days sir

Sunday is not a business day

[bitter holly]

@raven mist do you have a min?

[raven mist]

What for?

[bitter holly]

our full Team faces a strange issue on one of your servers.

[raven mist]

What issue? Please elaborate

Im not able to join vc atm

[digital trout]

probs the connect issue

that most people are having

[raven mist]

On eu medium?

[digital trout]

yes i havent been able to connect for over 14hrs

[raven mist]

Whats your steamid

[ocean fulcrum]

Well my friend and I got banned for the same thing (playing with hacker) we both appealed yesterday and his appeal got accepted within a few hours, mine is still pending

Stupid part is we didn’t even do anything

[raven mist]

send me your steamid in dms

Give me a few mins

[digital trout]

ill dm it u]

[raven mist]

Sure

[ocean fulcrum]

Sent

[raven mist]

Ty give me a few mins

[digital trout]

preciate it

[unique jewel]

admins

please help me i invited my friend to team and both of us got disconnected with red error and i cant join the server anymore

rustoria main

[near halo]

same here shenzy ill send u mind

[thorny dune]

Feel free to DM me your SteamID

[digital trout]

hi berch

i was messaging you yesterday off a diff acc

has there been a fix for the connecting issue>

[unique jewel]

i did thank you bro

[thorny dune]

We have a possible solution that has shown success for most players

[digital trout]

can i send you my id?

[south nova]

on the eu sever the large oil rig is not working

1-x

10x

[white hemlock]

hey i cant connect to the eu Main Server.

ill always get kicked with the error disconnected: Exception (cs:1107531): IndexOutofRange bla bla

i already cleard my maps

[distant coral]

Can the administrators help me remove 1 stone foundation? I put it in by mistake. I would be very grateful

[raven mist]

Send me your steamid

[thorny dune]

We cannot interfere with gameplay on any kind of level so would be unable to assist with this I'm afraid

[white hemlock]

sendet in DMs

[thorny dune]

Sorry, getting a lot of DM's not ignoring you at all. Yes please feel free to do so.

[distant coral]

There's no way? It's just a square one, and I need a triangular one. I just need one, that's all. I won't ask, and I'll be more careful in the future.

[normal jewel]

i got error that kicks me out everytime i join eu main

Exception cs 107531

[raven mist]

!steamid

[glass olive]

Hey, @normal jewel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ocean fulcrum]

By when do you think my appeal will be done?

[normal jewel]

76561198288922151

[thorny dune]

I've sent you a DM

[raven mist]

Fixed now

Sorry Berch 😄

[normal jewel]

thanks ❤️

same

kicked again

[raven mist]

Eu main right?

[normal jewel]

yes

[raven mist]

Try again, fully close rust

[true nexus]

When will online slots Rustoria EU Long be open only 500

[south nova]

On the Eu 10x the large oli rig is not working

[midnight crown]

Keeps saying error when I try to sign in to get kit's. Waited obver 24hrs. Not my WIFI, Not my steam? can someone add me to it?

76561199667338495 Thats my ID

[raven mist]

What error?

and what server

[true nexus]

Shenzyyy When will online slots Rustoria EU Long be open only 500

[raven mist]

So thats probably the cap for now

[true nexus]

That is, the next 2 hours slots will not be open, I understand correctly?

[weary mason]

!slots

[glass olive]

Hey, @weary mason

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[raven mist]

Correct

[true nexus]

Tilt(((

[true nexus]

Thanks for the information

[midnight crown]

Its the steam link thing, Can you do it manually?

It just says Error

[cosmic flint]

Hello, i got htis message :

disconnected : Exception (cs:107531)

[brave loom]

WHY NO ADMIN AWNSER ON MY TICKET Appeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8cAppeal #77de8c

[blissful pewter]

I get disconected from eu main, the code is Exception(cs:1075312): indexoutofranmgeexception: index was outside the bounds of the array, what is wrong?

[raven mist]

steamid and server?

[blissful pewter]

eu main

[raven mist]

!steamid

[glass olive]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful pewter]

https://steamcommunity.com/profiles/76561199211355924/

76561199211355924

[raven mist]

Try now

[brave loom]

@gloomy sparrow
@thin plover
@wispy dirge
Appeal #77de8c
HELP IN THIS TICKET WTFFFFFFFFFFFFFFFFFFFFFFFFF

[raven mist]

Appeals take 1-3 business days

no needd to tag

[brave loom]

I CAN"T WAIT

[raven mist]

You will have to

[brave loom]

You are ruining the game

[raven mist]

No? 😄

[blissful pewter]

same error

[raven mist]

Gimme a min

[brave loom]

already i got raid Becose ban for no Resawn

There is no reason to ban without reason and not respond

[raven mist]

!steamid

[glass olive]

Hey, @brave loom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brave loom]

76561199767826250

[raven mist]

You got banned for playing with "Ps SOLTAN"

Means, its for a reason

[brave loom]

HIS IS NOT HACKKKKKKKKKKKKKKK

[raven mist]

He is

[brave loom]

COME CHAKE HIS PC

[brave loom]

Why hie never got ban in any server and never got game ban ?

[raven mist]

No need to check his pc, he was already caught cheating

[brave loom]

Is there any evidence?

[blissful pewter]

go to bed cheater

[brave loom]

Or if he kills a famous person, he will be banned.

[raven mist]

There is, but we are not disclosing that with you 🙂

[brave loom]

This guy was streaming and there was a camera recording his screen, hands and game.

[raven mist]

They were caught cheating and wont be unbanned

simple as that

[brave loom]

Okay, here it is, what is my fault?

[raven mist]

You are banned for playing with a cheater

association

[brave loom]

How will I know it's a hack?

[blissful pewter]

dont cheat and u can play, pritty simple

[brave loom]

I was looking for a group to play with. I found this person and played with him.

[brave loom]

you wanna free vip or something ?

[smoky cape]

You just have to be careful with the people youplay with

[blissful pewter]

i saw u unicorn yesterday

[brave loom]

How can I be careful if I found it from this server?

in looking For Gruop

[raven mist]

Your ban is 7 days in total

you'll have to wait untill that expired

[brave loom]

This is not fair I found the player in your server and banned me Becose he bought a VIP to play

[blissful pewter]

i still disconnect Shenzyyy

[raven mist]

Try now

[brave loom]

Type in the search room for a group. Check the devices of the people you want to play with and make them swear that they are not hackers and make sure of them.

Of course, there is no response. What do I want? Someone searched your server for people to play with and bought a VIP to enjoy. You block him because of someone he found on your server, and the ticket is not responded to.

[raven mist]

^

[brave loom]

It's simple, there is no value for the player on this server.

Give me back the money I don't want to buy vip in this bad server

[raven mist]

!refund

[glass olive]

Hey, @raven mist

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[raven mist]

^

Dont think you actually read it but ok

[brave loom]

There is no need for you to read my messages on the ticket and not respond. You just take the money and ban players. This is your job.

[blissful pewter]

i still dc my man

[raven mist]

We did our job well, or else you wouldnt be banned

For playing with a cheater

[brave loom]

I don't think you've ever played it once in your life.

[raven mist]

I did 🙂

[raven mist]

Still? odd

[blissful pewter]

yesss

[brave loom]

aaa nice so my base will wait 7 Days or the pepole will not raid me

[blissful pewter]

were is ur base, ill go do it when i come on

donate the loot in outpost

[raven mist]

Try to remove all maps in your rust folder

[hushed sandal]

I can't buy a VIP for rastoria long writes the card is rejected and then generally gives an error object

[mellow sandal]

Guys, could you help us?

[gleaming compass]

Its a couple of pixels ffs get a grip talking to him like dat, its ur fault for playing with them so take responsibility for it and stop passing the blame off

[blissful pewter]

well, how do i do that shenzyyy?

[mellow sandal]

My friend has error only on EU Main when he tries to connect, any else server works for him @raven mist

[cinder olive]

oh look another legit player on my ass

[fathom kettle]

any admin can check my ticket? ticket: 502db6 2 days account cheating with his team, using esp and giving info 🙂

[raven mist]

!steamid

[glass olive]

Hey, @mellow sandal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

steamid of your mate please

[cinder olive]

shenzyy want to do some working

[raven mist]

Be patient

seen your tickets

[cinder olive]

i can't anymore

[raven mist]

U will have to

[cinder olive]

i fucking can't

[gleaming compass]

@raven mist dont let em talk to u like that

[cinder olive]

every day same shit

[mellow sandal]

76561198120118483 @raven mist

[raven mist]

Welcome tor ust

[cinder olive]

literally cheater on cheater

and they just get new acc and join back xD

[fathom kettle]

same team with new accounts, everytime they get ban, they join with new accounts, admins need to change codes of their base

after they get ban they join with new accounts and use the base again

[cinder olive]

or ban people who enter the codes insta 😉

[raven mist]

Fixed

[mellow sandal]

Thank you!

[raven mist]

Blame eac 😄

We can do only as much

[gleaming compass]

Simple solution make a suggestion to where their base is decayed rapid so they dont have anymore

[fathom kettle]

@raven mist is crazy this team have been banned first day of wipe, they are just playing with other accounts on the same base

[raven mist]

If you created a ticket we'll check

[brave loom]

This is your reason, not mine. All I did was buy the game and I was alone and buy a VIP to play. If I play alone, it is very difficult. If I find people, I get a ban. How is my mistake? How do I know such a thing? It is impossible for me to continue playing this disgusting game. If I play with people, I get banned. If I play alone, I lose. If you do not have money to buy a VIP, you wait days to enter. This is nonsense.

[cinder olive]

shenzyy let me show ya something

[raven mist]

No thank you

[fathom kettle]

ticket: 502db6

[gleaming compass]

Its ur responsibility for who u play with

[cinder olive]

it was them day 1...

the team santana is talking about 🙂

[brave loom]

go sleep

[fathom kettle]

exactly, the same team who i'm saying got ban first day of wipe, them few hours later they join with different accounts and use the same base... my ticket is: ticket: 502db6

[blissful pewter]

@raven mist were do i go to delete the maps

[raven mist]

In your rust folder

in steam

"maps"

[raven mist]

Taking a look

[fathom kettle]

@raven mist the guy which im reporting before he join rustoria eu long, he join ukn 🙂 for configure the cheat before he even join to the server

[raven mist]

Yes i see you

but give us some time

😄

[fathom kettle]

ok

[raven mist]

We're not robots

[cinder olive]

shenzyy

how about we pay extra for private admin to check cheaters xD

[raven mist]

How about no

[cinder olive]

ill pay ur salary dw dw

[raven mist]

we already get enough tickets daily

especially after force 😄

[cinder olive]

ye but i need admin checking my tickets u know

ryan gotta add VIP tickets

[raven mist]

Just like everyone else

[cinder olive]

10$ for insta check xDD

[raven mist]

Would be the perfect world i guess

but you're talking about rust 😄

[alpine ether]

Hi can i ask why all my kills of tthe wipe in the 10x eu nobps go from n1 to 0 kills ?

[cinder olive]

@raven mist

he was playing with E3

[raven mist]

ik

[cinder olive]

TY

[fathom kettle]

@raven mist change codes of their bases, they will joinn again with different accounts 🙂

[digital adder]

we have a cheater next to us on eu main can we get an admin?

[onyx kayak]

@raven mistcan u help me dude?

[raven mist]

!report

[glass olive]

Hey, @digital adder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven mist]

!appeal

[glass olive]

Hey, @onyx kayak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[onyx kayak]

its emergency we can talk on vc?

just 5min please

[raven mist]

i'm afraid not, you'll have to wait like everyone else

[digital adder]

ive done that but how long is an admin gonna take? cant do anything

[raven mist]

Whenever we get to your ticket

[craggy basin]

i need help i get disconnected for hackin as fast as i join???

[fathom kettle]

@raven mist thank you for the response, they are getting raided now but in any case maybe later you guys could change codes of the externals or similar

[raven mist]

We have our procedures in place - however this was a somewhat "special case"

Thank you tho

[fathom kettle]

👌🏻

[craggy basin]

@raven mist why am i getting disconnected as fast as i join??

[digital adder]

good i sent it

[hexed cobalt]

Who do I speak to to get an update on this?

[blissful pewter]

same for me

error

[raven mist]

Did you remove your maps?

[blissful pewter]

have delited the maps

loading now

[raven mist]

Still same issue?

[craggy basin]

maps?

[raven mist]

!steamid

[glass olive]

Hey, @craggy basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful pewter]

reinstalled 2 times

[raven mist]

and what server

[blissful pewter]

it works now i think

u the goat

[craggy basin]

i posted my id

now im just waiting in q

[raven mist]

Where?

[craggy basin]

on the link u sent

[raven mist]

Thats how you get it

post it here

😄

[craggy basin]

aha

76561198199080074

[raven mist]

Eu main?

[craggy basin]

yep

[alpine ether]

@raven mist how can i open a ticket to make a question ?

[craggy basin]

but im in q rn server pop is flying

[alpine ether]

or just here ?

[raven mist]

Should be fixed for u

[raven mist]

Whats the question

[craggy basin]

thx

[blissful pewter]

i worked for 2 mins

timed out again

[alpine ether]

@raven mist all my kills go from top1 to 0 :/

and it doesnt count the new ones

[raven mist]

Not sure what that means, where? On leaderboards?

[alpine ether]

yep

[raven mist]

Did you put map markers?

[raven mist]

what server

[alpine ether]

eu 10x no bps

[raven mist]

and whats your steamid

[alpine ether]

https://steamcommunity.com/profiles/76561199019766083/

[blissful pewter]

no, i ran to powerplant, climbed the tower and dc

[raven mist]

Forwarded to our devs

[alpine ether]

tyy ❤️

[craggy basin]

shenzyy it aint working

[raven mist]

Try to delete your maps in your map files

[craggy basin]

where do i find my map files?

[raven mist]

Steamd -> rust -> "maps"

C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

[craggy basin]

done

[raven mist]

try again

[craggy basin]

now im just gonna wait in q again

xd

brudda it aint working

it was working for like 30 sec

[blissful pewter]

same for me eazy

same error

[craggy basin]

for hacking?

[blissful pewter]

no, deleted maps

[raven mist]

Oh wait you are banned for hacking,

[craggy basin]

ye

[raven mist]

lol

lemme see

[craggy basin]

never hacked in my life tho

not even on roblox

[raven mist]

Fixed now

[craggy basin]

thx

[raven mist]

thought u had the same issue as the others

sorry for that

[craggy basin]

np browski

[digital adder]

how do i send clip in messages on the website?

[shy remnant]

You can upload them (stremeable, youtube, etc)

And put the link in

[fair summit]

i am trying to sign up for baseinvaders but i cant enter my discord or steam id?

[digital adder]

alr thanks

[hearty fulcrum]

@split parrot #feedback-suggestions 에 올리셨던 문의 여기서 도와드리겠습니다
스팀 아이디 적어주시면 확인 해드릴게요

[shy remnant]

You can ask for assistance on their discord

[spare cairn]

brooo

pls help iam stuck in this fucking box on eu main in metro and my screen just shaking this is fucking

bullshit

[shy remnant]

Can you loot that box ?

[spare cairn]

Its not a lootable one

my screen just shaking and im stuck

[shy remnant]

Then the only solution is to F1 -> kill i'm afraid

[blissful pewter]

i joined mondays, no issue, joined back on main, timed out. is ther a planned server reset=

@raven mist

[hearty fulcrum]

we have multiple main servers
which main server are you asking about?
also, "timed out" is not the kick message for planned daily server restarts

[blissful pewter]

eu main

[hearty fulcrum]

are you able to join now or are you still unable to join?

[hexed cobalt]

Lily I had an issue earlier that Marzy said they would fwd to devs, is there any update on that or someone I can ask

[blissful pewter]

@hearty fulcrum I get disconected from eu main, the code is Exception(cs:1075312): indexoutofranmgeexception: index was outside the bounds of the array, what is wrong?

[fierce crow]

Why am I getting kicked for cheating, even though I just recently bought a rast?

[blissful pewter]

and the i have reinstalled the game 2 times

delet maps in the folder

[spare cairn]

this is fucking bs cant admin spawn on me and tp me like 1 meter????

[shy remnant]

We can not interfere with gameplay

[spare cairn]

damn

[shy remnant]

We are official servers, we have strict rules to follow

[spare cairn]

ye

[hearty fulcrum]

i don't believe there is an update at the moment as it hasn't been that long. i believe marzy will update you when there is an update

[hexed cobalt]

Ok thanks

[shy remnant]

Sorry mate, I know it's frustrating but I would love to help if I was allowed to

[spare cairn]

np g

[hearty fulcrum]

i'm pretty sure this is a facepunch issue. many other players and servers are experiencing the same issue

[blissful pewter]

aha

but why did moday work fine then

and main ista crash

ill wait a few hours and see

[digital adder]

its been half an hour

[shy remnant]

Please be patient until we close your ticket. Sometimes there can be a lot and investigations aren't made in just a few seconds

[digital adder]

ah thats fairs my bad

[shy remnant]

Don't worry, it can be a bit confusing sometimes

But we are doing our best

[digital adder]

would we get our loot back?

we lost a lot to them

[raven mist]

No can do i'm afraid

you're on an official server

[digital adder]

so why cant that happen?

[raven mist]

Cant spawn in loot nor interfere

[craggy basin]

what does indexoutofrangexeption mean?

[digital adder]

base doesnt get destroyed?

[shy remnant]

Nope

We are not allowed to do that

[craggy basin]

now i get disconnected with that all the time instead

[shy remnant]

We are following very strict rules as offical servers

[craggy basin]

W admin

[shy remnant]

!steamid

[glass olive]

Hey, @craggy basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

Also, what server

[craggy basin]

76561198199080074 eu main

[shy remnant]

Try again

!report

[glass olive]

Hey, @halcyon panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fathom kettle]

@raven mist the owners are online with different accounts, they are putting codes on the externals 🙂

[raven mist]

Yeah no, not the same players

Taking a look

[shy remnant]

Make a report, x2 please

[fathom kettle]

is the same players who got ban 2 times, they are putting the codes on the externals tc's which are in the opposite site of the enemy raid base, which mean that have to be them

[raven mist]

Not them 😉

[fathom kettle]

rest of the team i guess?

[raven mist]

Nope

[fathom kettle]

how they had codes of the externals then? 🙄

[raven mist]

Leaked i"d assume

taken care off

[fathom kettle]

of they are with them in discord or similar

anyway thanks shenzyy, good job bro

[shy remnant]

Was it solved at least ?

[craggy basin]

yeee

[shy remnant]

O k ...

[craggy basin]

idk i got dcd like 2 times by it but now it works

[cinder olive]

@raven mist

they're back! xd

[raven mist]

ik

[velvet tapir]

<@&274971100184576010> can some one chek appeal?

[cinder olive]

in tower 🙂

[hexed nimbus]

1 to 3 business days and atm its sunday mate

[cinder olive]

76561199091990707

[raven mist]

Dm me

[covert tundra]

Look in monthly discord shenzyy or I can send ss

[raven mist]

Well yes, someone leaked the code publicly 😄

[raven mist]

Sup?

dms are ope,

[light root]

Admin, can you help me? ticket eu-2369

[digital adder]

why is it taking so long?

[raven mist]

Its been force, so the amount of tickets coming in can cause some delay

[marble sage]

guys index was outside the bounds of the array.
İn Vanilla Main EU
How can I fix it ?

[split parrot]

Appeal #d30289 76561199693631294 @hearty fulcrum

[marble sage]

cs:107531

[burnt oyster]

can i use vpn on eu long?

[pure vector]

Hey, will the team give an update on the laggy servers? or just ignore the problem?

[marble sage]

Ticket #f8927b my horses are dying please

[lavish eagle]

Fix Eu large

[teal thunder]

/ticket 1

[glass olive]

Hey, @teal thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plain marten]

<@&274971100184576010> Eu long lags so hard

[last herald]

<@&274971100184576010> EU LONG - Constant rubber banding

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

@raven mist

[teal thunder]

how to open ticket on disord

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

@shy remnant

[wind mountain]

why im gettint erros

and kick from game

[lusty ingot]

how to report

[long wren]

you can't check it through discord

[teal thunder]

then i made it on ingame

how to check the reply

[wind mountain]

https://i.ibb.co/nqG7HjJ/image-2024-11-10-165214829.png

why im getting this error after join

[long wren]

!ticket You can check it on the website

[glass olive]

Hey, @teal thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wind mountain]

!ticket

[glass olive]

Hey, @wind mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lusty ingot]

ticket made if it could be looked into please, thanks

[long wren]

yes

[last herald]

Can we have some sort of response from the admins regarding the state of EU LONG please & thanks? It needs a reboot.

[long wren]

tickets are processed in the order they are received

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

[gusty radish]

NO VPN

[long wren]

checking

[raven mist]

Being looked at

[last herald]

Its unplayable lads

[solid ravine]

large oil on eu main is not respawning for 40 minutes

[long wren]

maybe someone is farming or afk

[elder pivot]

You'd think the world was ending damn....

[jagged palm]

is banning with association not a thing on here?

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

@raven mist

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

@raven mist

[pallid latch]

Can you make tickets on this discord

[faint yarrow]

am stuck in underwater

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

[drowsy hull]

rustoria eu main help mi I firstezik, my id 76561199801014642

[gusty radish]

ADMIN HELP SERVER

[upper oxide]

can you fix your server please paying for que passes and then having 3 days of lagg is kinda enoying.. 🙂

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!
ADMIN HELP SERVER

[upper oxide]

atleast send out a message with some update regarding it like is it that hard

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!
ADMIN HELP SERVER

@versed quartz

[toxic shard]

Server will be restarted soon to improve the perf

[cedar nacelle]

10x down <@&274971100184576010>

[thorny dune]

Both 10x servers appear to be online

[onyx kayak]

can i talk with any admin?

[cedar sentinel]

some ppl in my team got ban we dont know why

[old torrent]

We dont know why we got banned can any admin help ?

[cedar sentinel]

can we talk to admin

[tardy horizon]

FIX RUST + FOR EU LONG PLS FOR LOVE OF GODD

<@&274971100184576010> guys pls could you fix RUST + for eu long?

[cedar sentinel]

hello guys can u answer us

[austere nebula]

@thorny dune

[modest blade]

Whats the problem?

[modest blade]

10x is online

[cedar sentinel]

so the issue we got ban 2times this wipe we dont know why but when u guys ban us we open ticket and u guys removing the ban so in this time we got raided also and after that u guys unban us we played so hard and u guys ban us for same issue

so why u unban us

[austere nebula]

Rustoira EU long

[cedar sentinel]

from the first time also this time u give us 30days

[old torrent]

We are getting banned even though we have no cheats we need to talk admin

[modest blade]

Best way to get in touch with any admin is by making a ticket.

and explain your situation

[old torrent]

we did

[cedar sentinel]

wtf bro go look to me in rustoria i didnr get ban befor even this guys im my team

[modest blade]

Results?

[dusky yew]

when eu long up?

[old torrent]

We cannot explain it typing

[cedar sentinel]

bro plz we opened one but the admin idk

[old torrent]

we need talk to admin

[old torrent]

same as me

[cedar sentinel]

he dont like us maybe he just saying u making teammate with cheater wtf we are 15deep why we need cheater

go look to my account i didnt got ban befor so why i risk it this time

[modest blade]

what message you get?

[old torrent]

are you an admin?

[modest blade]

I understand you, but i cant do anything.

[modest blade]

No im not.

[old torrent]

because you are not a admin

[cedar sentinel]

so i need some one to talk to him we yesterday talk to the founder he see us and its all good

[finite kayak]

admin

[modest blade]

I understand that.

the last thing u wrote.

[cedar sentinel]

today cause fucking bad players they just died to guy as i know him he is not cheater and ur admin say he is and he ban him and ban us

its not making sens bro we talk to luke and he told us dont play with him untel he un ban from vac so we didnt play with him

again no one answering

xd

[tender fern]

I was standing in line since 11 am and they decided to turn off the server, just super

[gusty radish]

RUSTORIA EU LONG HELP SERVER LAAAG FRIZZZZ HELP ADMIN!!!!!!!!!!!!!!!!!!!!

RESTART NO HELP

[brave loom]

3 days

[glass olive]

Hey, @simple thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[floral sinew]

EU Long still lagging by the way, just letting you know

[chrome crane]

what is this error code i have been trying to play all day but cant due to this https://1drv.ms/i/c/e62f740138b0c463/EX0pFcUwPXRHi7gFXHU25OYBhzBlQGgboDt0nLUdU4johg?e=FMB4ud

[valid zealot]

any adminis help?

i am waiting at VC room.

[simple thunder]

Ticket #51b489

[neat dune]

hey can anybody help me? i can connect to the server but then instantly disconnects and says Disconnected: Hacking, my account got hacked once but if i would’ve been banned then it wouldnt let me connect? how to fix or am i just banned?

<@&274971100184576010>

[frigid trail]

!appeal You are banned, you can submit an appeal, include as much information as possible

[glass olive]

Hey, @neat dune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chrome crane]

what is this error code i have been trying to play all day but cant due to this https://1drv.ms/i/c/e62f740138b0c463/EX0pFcUwPXRHi7gFXHU25OYBhzBlQGgboDt0nLUdU4johg?e=FMB4ud

[thorny dune]

Feel free to send me a DM and I can take a look

[solid ravine]

ban him immediatly

lol ban him already

he has my ak'

[tropic zodiac]

Where do I make a ticket for a cheater

[thorny dune]

You can make a /ticket in-game or use our website https://rustoria.co/support

[tropic zodiac]

ty

[warm sand]

I cant play in Rustoria server US SMALL i keep getting kicked out. The disconnection error is:

Disconnected: Exception (cs:107531): CultureNotFoundException: Culture name pirate is not supported. Parameter name: name

someone could give me a hand plz?

[thorny dune]

Please send me a DM with your SteamID and I can take a look at this for you

[warm sand]

@thorny dune will do ty

[simple granite]

serveur full lag and crash

[odd tartan]

sry,can i get whitelist cause i play in cloud gaming

[thorny dune]

No whitelist is necessary, you can just connect

[odd tartan]

ok,thx

[willow merlin]

admin unban me i was banned for nothing writes hacking but i didn't hack anything

[shy geode]

I can't connect to Rustoria today, I get this error: "Disconnected:Exception (cs:107531): "IndexOutOfRangeException"

I can connect to other servers just fine

[abstract hill]

76561198334178306 he or his teammate have wh/cheat

[snow plover]

bro pls

why error

can't join server

[untold compass]

https://i.imgur.com/FsTn6ut.png

crash 5times

mb some one near me bug abuse

@thorny dune

[snow plover]

any admin do something?

[thorny dune]

Please send me a DM with your SteamID and I'll take a look

[exotic sleet]

I haven’t been able to join the server since yesterday, I still have the same error

[thorny dune]

Please send me a DM with your SteamID and I'll take a look

[shy geode]

I did

[blissful rapids]

theres a cheater on eu main

76561198811745344 his steam thingy

mf spidermanned up my base

please take care of this guy

[forest hound]

I think I glitched in terrain on Eu Main, it kicked me from the server and I cannot reconnet. Keep getting the same error.

[plush shell]

Cheater on Rustoria US medium... using esp...

[glass olive]

Hey, @plush shell

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[forest hound]

oh I'm actually getting this error

[raven mist]

Send your steamid and server

[forest hound]

sent a DM

[boreal thistle]

Can someone tell me what is this error?

[radiant plover]

Plz an admin watch fimorz 1 rn hes rage hacking with esp and no recoil everything rn

[frigid trail]

!ticket

[glass olive]

Hey, @radiant plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[unique rivet]

Hello. I get kicked out of server every time I get up. What's the problem? (i have a screen of the error)

[unique rivet]

Same error

Bros help pls 🥺

[keen sparrow]

@compact wyvern LAGGING <@&274971100184576010>

[tardy path]

plz fix us long lag

cant even get out of base

[modest girder]

how long is us long going to be down for for the restart

[keen sparrow]

20 minutes

[modest girder]

fuckkkkkkkkkk

[unique rivet]

Guys 🥺

[ruby lava]

why is long down???

[thorny vector]

<@&274971100184576010> help please my steam id: 76561199098790737 "Disconnected:Exception (cs:107531): "Index was outside

[raven mist]

Server? @thorny vector

[thorny vector]

eu main

[zealous kettle]

Restarting

[rapid yacht]

when will long be back up

[zealous kettle]

~5-10mins

[ruby lava]

type skibidi

[raven mist]

Should be good now

[thorny vector]

tnx

💋

[rapid yacht]

praying for far roll back

[ruby acorn]

nope

[quasi heart]

Hey admins i want a refund for my vip

I spent 20$ on this shit and its been down like 6 times now

Very upset

[errant axle]

need help at eu medium

can't login to sever

[gaunt crow]

just got insta disconnected for hacking?

as i logged in

have been playing all wipe?

[ruby lava]

ngl Grapefruit i saw u spidering up a wall

[gaunt crow]

xD

surely u did

what server

[ocean void]

!appeal

[glass olive]

Hey, @gaunt crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gaunt crow]

ty

[atomic karma]

<@&274971100184576010> I need help please steam id : 76561199466387124 server EU MAIN "disconnected exception ( cs 107531) : index was outside the bounds of the array

[brazen spire]

<@&274971100184576010> I was in US Long, I got a message saying "the game killed you".

[winter pike]

ARE WE ALLOWED TO MAKE SWASTIKAS ING?

or is it bannable caps

[toxic urchin]

read rules

[wary ice]

how to create ticket for ban cheater

[toxic urchin]

!ticket

[glass olive]

Hey, @wary ice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[winter pike]

it says "in here" meaning the discord so we are free to do anything ing?

[toxic urchin]

read ing rules

[toxic urchin]

https://rustoria.co/rules/vanilla

[winter pike]

ooooo ok ty

[toxic urchin]

ofc

anytime

[raven mist]

Wouldnt recommend it

Use common sense

[winter pike]

free speach for a politcal party

[raven mist]

Are you well?

[winter pike]

no

[raven mist]

Seems like it

[winter pike]

are you well?

[raven mist]

Very much

[winter pike]

im jelous for you

[torn heart]

yeah you are genuinely something else

[cosmic flint]

<@&274971100184576010>
disconnected : Exception (cs:107531)

EU MAIN
76561199441112300

[winter pike]

YEAH FOR SURE

[narrow sky]

preciso que cancelem meu vip, não pedi pra ficar renovamento, quero meu estorno.!

vocês colocam um termo em inglês para um servidor brasileiro.

[torn heart]

i think you need help

[winter pike]

not sure how your thinking is gona help

[narrow sky]

essa bosta não desabilita, vou denunciar vocês!

[raven mist]

Try now

[cosmic flint]

On it

[slim sorrel]

Got same EU MAIN : 76561198027593410

[narrow sky]

@raven mist ???????????????????????????

[slim sorrel]

Was not working to delete file

[true niche]

<@&274971100184576010> disconnected : Exception (cs:107531)

EU MAIN / ID Steam : 76561198881332928

[narrow sky]

@raven mist ??????????????????????????????????????????

[novel night]

@ shenzy please , i have the same problem

[raven mist]

Woaw relax

[narrow sky]

<@&274971100184576010> ??????????????

[raven mist]

What?!

Maybe state your issue instead of tagging

@narrow sky

@narrow sky

@narrow sky

????????

[narrow sky]

cancela essa merda de vip eu não pedi para renovar !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

[true niche]

XD

[raven mist]

Lemme transelate

One sec

[raven mist]

Taking a look

[novel night]

@raven mist EU MAIN , id 76561197960395524, the same problem of monsieur hard

[cosmic flint]

work, thank you ❤️

[narrow sky]

cancel this VIP shit, I didn't ask you to keep renewing, you put terms in English on a Brazilian server, and to improve it, you can't cancel your subscription on your website. <@&274971100184576010>

[true niche]

Thanks you to take a minute for me 🙂

[raven mist]

!cancel

[glass olive]

Hey, @narrow sky

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[narrow sky]

I want my money back!

[stiff widget]

#payment-support

[raven mist]

Make a #payment-support ticket

[stiff widget]

^^^

[shy remnant]

[raven mist]

Taking a look at this too

[raven mist]

You sure on eu main right

[novel night]

yes thanks

@raven mist the problem do it again

[raven mist]

Try now @true niche

[raven mist]

Yeah not sure but its not working for you 😅 did you try removing all your map files in your rust folder?

[novel night]

i just didi it , i restart now @raven mist

[raven mist]

Perfect

[raven mist]

Can you also try now?

[novel night]

I do it

[karmic coral]

where we can see next map eu monday plss

[novel night]

it's so good

thanks

[hasty fox]

sorry gang thats my fav pic 💀

[earnest mauve]

any admin available?

[visual flax]

@lyric basalt

[earnest mauve]

please

[lyric basalt]

?

[visual flax]

can you please look at my ban i wrote ban appeal 4 months ago and forgot to write in here

[thorn forge]

can i be unblocked from chatmod application form

please ❤️

[mystic rain]

theres no 5 min grace period?

[smoky cape]

No

[mystic rain]

Ahh okay another 100 player que xD

[mystic rain]

Alright well thanks for answering me

[sly marten]

why am I being kicked on the rastoria with the hacking reason but is allowed on other official servers : facepunch and Rusty Moose + Rustopia.gg + Rustafied + reddit.com

[mighty schooner]

/report

[glass olive]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mighty schooner]

pls look at my ticket

mod pls look at my ticket

only server played and 44 min played with hard esp

[tardy path]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[long wren]

tickets are processed in the order they are received so please be patient

[rugged prism]

ur server crashed and i lost a inventory of comps inside of outpost <@&274971100184576010>

thats bullshit im not doin ts again

[mighty schooner]

this server fucking sucks lmao how do ppl play on this shit

[uncut flower]

how to submit a ticket please?

[karmic coral]

Hello, why i cant connect on eu main pls ?

[formal sail]

Eu main Chinese clan about to raid at u2 toggling cheats

No time to do ticket as about to raid, pre aiming/shooting

Eu medium sorry

[rose marsh]

!ticket please report them and do not call them out in discord or chat, thanks

[glass olive]

Hey, @formal sail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[formal sail]

Not got time mate unfortunately 😕

[rose marsh]

nothing will get done about it unless you are lucky enough an admin is watching and picks it up randomly out of the 1000s of players Rustoria has accross all our servers

[formal sail]

I know it sucks he has a 237 hours old vac ban

[sage cloud]

how to link whit youtube

[dark radish]

it takes 5 seconds to type "/ticket add [cheater name]"...

[dark radish]

not possible

[formal sail]

Yh mate did it I didn't know u could

Just crap been literally killing them all day with no issues now we can't move it's ridiculous can't believe I paid vip for this crap

[gaunt crow]

how long does it take for admin to get to a vip ticket 😦

[long wren]

tickets are processed in the order they are received

@gaunt crow wdym vip ticket

[gaunt crow]

was not being super serious, b ought vip before wipe, hoping it makes my ticket prio

[long wren]

just vip refund?

[gaunt crow]

no i just want my ticket seen

lol

[rose marsh]

no you don't get priority being a VIP

[gaunt crow]

ok ok lol

[formal sail]

Grapefruit don't give them a new idea for subscription 15 pound for priority vip ticket service lol

[rose marsh]

!ticket don't call out cheaters in discord or chat and report them please

[glass olive]

Hey, @hot trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

Again, create a ticket and do not call them out in chat... thanks

[hot trout]

come online

[rose marsh]

please do not callout people in discord, last warning

[formal sail]

What's average wait on a ticket

[rose marsh]

can't give you an ETA, it all depends on lots of factors, the admins get to them as quick as possible

[formal sail]

Wr just lost it all to bloody cheaters with a vac ban wtf

[unique rivet]

Heeey. I have the same error as the previous player who complained (i get kicked out of server as soon as I connect) AGAIN. My steam ID is https://steamcommunity.com/profiles/76561198447992512/

[rose marsh]

create a ticket in #network-support-old, would be your best bet

[unique rivet]

okay

[livid tendon]

how much time do i need to vote on a map

[native robin]

guys. I can't join the server. it says disconnected: exception: cs:107531

and when I join other server it shows"hacking"

I don't knwo what happen

[warm goblet]

how to report a hacker

[native robin]

f7

[glacial herald]

!ticket

[glass olive]

Hey, @warm goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm goblet]

!ticket

[glass olive]

Hey, @warm goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heavy lodge]

anytime i connect it says disconnected: exception: cs:107531

<@&274971100184576010>

[wispy dirge]

?steamid

[glass olive]

Hey, @heavy lodge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wispy dirge]

And what server are you on @heavy lodge

[long wren]

was eu long

[wispy dirge]

Just need his steamID

[heavy lodge]

76561198062640269

eu long

[wispy dirge]

Try now

[heavy lodge]

still doesnt work

same for my friend

didnt get fixed for him either

[split parrot]

티켓 처리 언제 해주시나요 @hearty fulcrum

[coral jetty]

I pay for vip on 3x US and the servers were removed. Steam ID 76561199382787164 can I transfer vip to a different server or what? Really bummed it was my favorite server

[hasty relic]

guys. I can't join the server EU Main.
it says disconnected: exception: cs:107531

76561198863479692 steam id

[soft patio]

where to get support for cheater?

[long wren]

밴어필은 영업일 기준 1~3일 정도 걸려서 아마 이틀정도안에 답변을 받으실수 있을꺼에요 그리고 쿠쿠님을 밴을시킨 한 어드민만 답을해줄수있기때문에 다른어드민분들은 답장을 해줄수가없어요

[long wren]

!ticket

[glass olive]

Hey, @soft patio

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

Hello please make a ticket in #payment-support

[hasty relic]

can u help me please?

[lyric basalt]

Can you send me a message with your error in DM’s ?

[hasty relic]

i send

[tidal hamlet]

Is there a distance limit for remote water connection to the server? Why can't my pump deliver water？

[quartz beacon]

any admin on ?

[void nacelle]

I received a ban on your server just after making a comeback now that the recoil also is normal, and I wanted to reach out to clarify that I have not been using any cheats or third-party programs. I understand that my gameplay may appear unusual or even suspicious due to my skill in prediction and understanding human psychology which gives an advantage of course, which allows me to anticipate actions and movements effectively. My approach is purely based on experience along with having 10 teammates, some screensharing and giving callouts and in-game strategy, without any unfair advantages. Please let me talk to the admin

[hearty fulcrum]

which server are you on?

[hearty fulcrum]

yes, how can we help?

[tidal hamlet]

.co EU medium

[quartz beacon]

can you check ticket europe-0473

[hearty fulcrum]

hello, have you made an appeal yet?

[void nacelle]

Hello yes. It's pending, but we still lost all our progress and I'm blamed for it

I made a short appeal awaiting for comment from an admin

[hearty fulcrum]

hello, we are already working to answer tickets, but we will answer tickets in the order that they come in, so it may take a while if there are others before yours. also, there may already be an ongoing investigation, so please be patient - thank you.

[hearty fulcrum]

can you send your steam id please?

[void nacelle]

I've asked my friends what could have come off weird, and it's up for discussion if the admin want's to debate

76561198273423566

I've got some stuff to discuss related to what they said, I haven't added it to the ticket though since it's just pending

[quartz beacon]

i cant join the server after internet drop , reason hacking

[hearty fulcrum]

i'm pretty sure there is no limit. how many grids are you crossing to bring the water?

[hearty fulcrum]

please send your steam id here

[tidal hamlet]

six

[quartz beacon]

76561198357961881

[vapid token]

Why am I still unable to connect

76561198361160158

@hearty fulcrum76561198361160158

[lyric basalt]

Will have a look

[vapid token]

@lyric basaltthank you

[tidal hamlet]

Everything about me is correct. My water is also connected to my home and has a 72% output, but the water from the pump is not coming out

[hearty fulcrum]

hello, thank you for making an appeal. appeals are usually not an opportunity to debate with an admin. they will review your appeal and the evidence then make a decision in most cases. if there is anything you would like to explain further or any evidence you'd like to present, feel free to add it all in a reply to your original appeal, and the admin will see it. please be patient after finalizing the appeal - appeal responses will take an average of 1-3 business days.

[void nacelle]

Alright

[hearty fulcrum]

have you checked to make sure all of your switches have power and are turned on?

[quartz beacon]

when my shit can be fixed ?

[hearty fulcrum]

please wait for an admin to check, thank you

[tidal hamlet]

I'm sure everything I have is open

[hearty fulcrum]

are you bringing water from the ocean or from a river?

[tidal hamlet]

river

[hearty fulcrum]

.co EU Medium water is working good
there is no server problem, so please check thoroughly your water and electricity connections

[tidal hamlet]

My water has arrived at home and the output is 72, but the water cannot be transferred and can only be pumped out near the pump

[hearty fulcrum]

can you join call and screenshare for me?

[lyric basalt]

Wait 15 mins then try to connect

Should be fixed

[vapid token]

Hello, when can I connect normally

[lyric basalt]

Look at message above 🙂

[vapid token]

Thank you

[quartz beacon]

why i cant join the server , in website i dont have any bans

[hearty fulcrum]

hello, this issue has been fixed for you now. please wait 15 minutes before attempting to connect again. attempting to connect earlier may cause an error

[hearty fulcrum]

if you can join this call, i can take a look and try to help you
https://discord.com/channels/274965952116817920/368790610783764480

@tidal hamlet can you hear me?

[tidal hamlet]

no

[hearty fulcrum]

can you hear me now? i believe there may be an issue with your connection. i cannot see your livestream

[tidal hamlet]

I'll try again, thank you for your help

[hearty fulcrum]

okay, feel free to let me know if you still need help. i hope you are able to fix it, good luck

[tidal hamlet]

thank you for your blessings

[near halo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fathom gale]

Why am I in the bathhouse 4 times already? look at the tickets, my house will soon rot, I want to relax and I see a ban

[thorny dune]

!steamid

[glass olive]

Hey, @fathom gale

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful mirage]

why i have disconected for hacking

[rancid gust]

Hello i got ban play with hack when i'm solo Steam ID: 76561199800969062

[cinder moon]

@thorny dune

berch

[rancid gust]

@thorny dune

@thin plover

@raven bison

[cinder moon]

@hearty fulcrum

[rancid gust]

@strong willow

[thorny dune]

[rancid gust]

Hello i got ban play with hack when i'm solo Steam ID: 76561199800969062

[cinder moon]

berch go to dms

rn

xx

[thorny dune]

You'll need to appeal https://rustoria.co/support/appeals and await the response

[rancid gust]

WHAT YOU MEAN I NEED TO WAIT 3 DAYS WTF

HOWWWWW YOU BAN SOLO PLAY WITH HACK WTF

[hexed cobalt]

@lyric basalt is there an update on my BPs being wiped?

[rancid gust]

ALOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

HOW I GOT BAN PLAY WITH HACN WHEN I'm SOLO

@raven bison
@toxic shard
@lyric basalt

ALOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOOO

[smoky cape]

Pinging admins won't speed up the process

[rancid gust]

WHO BAN ME

HOW I GOT BAN PLAY WITH HACK I"m SOLO PLAYERS WTFFFFFF

[smoky cape]

An admin did

[rancid gust]

GIVE ME MY MOANY BACK I DON":T WAN"T TO PLAY IN THIS BAD SERVER

[smoky cape]

!refund

[glass olive]

Hey, @rancid gust

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[rancid gust]

NO ONE AWNSER MY TICKER

[smoky cape]

It's not an instant response

It takes 1-3 business days

[rancid gust]

NO I NEED HELP NOW

HOW SOLO PLAYER GOT BAN PLAY WITH HACK

[smoky cape]

We can't provide you immediate help

All you can do is wait

[toxic shard]

You might want to provide the required information in the ticket

you didn't provide any information to identify you, didn't responded to any of the mandatory question

[rancid gust]

I SEND STEAM ID

WHAT YOU MEAN

Steam ID: 76561199800969062

[toxic shard]

you opened 2 tickets, I closed the duplicated one

[rancid gust]

i can't open 2 tickets

i just have one

[toxic shard]

I deleted the other one already

[rancid gust]

okay

[toxic shard]

now you just need to wait for the payment support to respond

[rancid gust]

OH AMAZING

JUST CAN YOU TELL ME HOW I GOT BAN PLAY WITH HACK WHEN I"M SOLO PLAYER ?

[graceful mirage]

@toxic shard can you help me @smoky cape say you can help

[toxic shard]

sorry I can't read all caps messages

[toxic shard]

what's the question ?

[rancid gust]

How did I get banned for playing with a cheater while I was playing alone?

[toxic shard]

That's not possible

it means somehow you got yourself associated with someone using cheat

[rancid gust]

Go check it out.

[toxic shard]

!appeal

[glass olive]

Hey, @rancid gust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rancid gust]

I didn't play with anyone I didn't do anything

[toxic shard]

well then make an appeal on the website

discord is NOT the way to appeal bans

[rancid gust]

I put WD before my name so I can steal the Loot from them

[rancid gust]

amazing and i need to wait 3 days nice man

just give me my moany back i don't waana to play in this Shit server

[graceful mirage]

i have disconnected in rustoria eu medium for hacking but i never play with hack when I login support it back me back again to support can you help?

[toxic shard]

like I said, you will need to wait for the payment support to respond

[toxic shard]

?steamid

[glass olive]

Hey, @graceful mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful mirage]

76561199506878175

[rancid gust]

Give me the name of the cheater i play with

becose i'm solo

[toxic shard]

Will be solve in a few minutes

[graceful mirage]

okay👍

[toxic shard]

You can ask for it in the appeal

it's up to the banning admin to share this info

[rancid gust]

You ask me to open a ticket and wait 3 days until you try to get an excuse for the ban.

Because you know there is no reason just block any player

[toxic shard]

Being agressive on discord won't get you anywhere

quite the opposit

either you decide you follow our procedure or you don't, but don't expect us to just do what you want

[atomic karma]

<@&274971100184576010> I need help please steam id : 76561199466387124 server EU MAIN "disconnected exception ( cs 107531) : index was outside the bounds of the array

[near halo]

<@&274971100184576010> I need help please steam id :75561199409384320 server EU MAIN "disconnected exception ( cs 107531) : index was outside the bounds of the array

[raven mist]

Fixed

[raven mist]

Checking yours

[pale nymph]

Good dent, he was banned for 7 days, the blocking time has passed, and still does not let in

[raven mist]

Try now

[near halo]

let me check

[pale nymph]

Yes. everything all right

[raven mist]

Stop spamconnecting and try again in 15 mins

[graceful mirage]

have you fixed? @toxic shard

[atomic karma]

I still have the bug

[graceful mirage]

@toxic shard have you fixed?

[thorny dune]

Are you still having issues connecting?

[atomic karma]

yes same message

[cosmic flint]

<@&274971100184576010>
disconnected : Exception (cs:107531)

EU MAIN
76561199441112300

[raven mist]

Should be good now

[thorny dune]

Send me a DM with your SteamID and I will take a look

[tribal siren]

can we fix sea long?

you guys know what i mean cause im sure im not the only one saying about this

[thorny dune]

Issues with SEA Long have been forwarded

[tribal siren]

its been 2days g

tonight gonna be the 3rd day

[thorny dune]

I get it, we've been back and forth on it to try and get the SEA Long issues smoothed out, sadly it's not just a simple fix or a flick of a switch, we wish it was but it is a high priority for us to get back to normal so you can all actually enjoy the server and get on with your wipe

[cosmic flint]

thnaks it work

[graceful mirage]

i have disconnected in rustoria eu medium for hacking but i never play with hack when I login support it back me again to support who can help? <@&274971100184576010>

[thorny dune]

!steamid

[glass olive]

Hey, @graceful mirage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful mirage]

76561199506878175

[thorny dune]

Should now be okay to connect

[split parrot]

ban evasion 인가 이것도 특정 어드민이 밴하는건가요 IP감지해서 밴때리는거 아닌가요

[graceful mirage]

I check now

[tribal siren]

bruh

[graceful mirage]

again disconnect for hacking

[thorny dune]

Made another change, try again please

[teal ibex]

client.connect mon.rustoria.us:28010 when wipe?

[graceful mirage]

ok

[tough kernel]

Berch Hello, I am trying to log in to the server, but it says discconect hacking. Server Eu Mondays

[thorny dune]

!steamid

[glass olive]

Hey, @tough kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tough kernel]

76561199203439153

!steamid

[glass olive]

Hey, @tough kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[graceful mirage]

again disconnect for hacking

[thorny dune]

Ok made another change, try once more

[graceful mirage]

I never use hack why

[graceful mirage]

ok

[tough kernel]

64

[thorny dune]

You should be able to connect now

[graceful mirage]

again

[tough kernel]

I'm trying

I entered

[thorny dune]

Try again for me, trying to find the issue

[graceful mirage]

ok

[graceful mirage]

again

[karmic coral]

Hello when I connect to the eu main this message appears: Disconnected esception(cs 107531) IndexOutOfRangeException: index was outside the bounds of the array. Do you have a solution? ty

[thorny dune]

Please send me your SteamID and I can take a look

[thorny dune]

Still looking into this

[karmic coral]

ok

[karmic coral]

76561199119217129

[dusky pecan]

!TICKET

[glass olive]

Hey, @dusky pecan

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.