support

[dusty orchid]

appeal

[iron sonnet]

bruh i did

[dusty orchid]

My team banned for hacking but i am 100 persent sure he has no hacks where do I have to write

[iron sonnet]

been waiting for a response for 10hrs

[agile knoll]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron sonnet]

i made the situation pretty clear

i had no idea the kid was hcking he moved in an asked to allie

next thing i know im banned

but yea when ever yall can get to this i reall will appreciate it

cause my base will end up decaying

[brave shoal]

!ticket

[glass olive]

Hey, @brave shoal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[void palm]

Can i get a live admin to help me with an appeal?

[iron sonnet]

bruh 10h later

[toxic urchin]

The standard response time is 1-3 business days, but can be more or less based on the situation

[toxic urchin]

if you opened a ticket on site all you can do is wait.

[upbeat tide]

how do i add vod to my report ?

[void palm]

i got deined and i feel like its really unfair man @toxic urchin

do you have a second to hear my situation?

[toxic urchin]

I'm sorry about your situation but I have no control or authority over the final decision. If the appeal was denied the ban will remain.

[vocal bluff]

how do i appeal

[lyric basalt]

!appeal

[glass olive]

Hey, @vocal bluff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron sonnet]

smh

[blazing stone]

any admin

is this guy form u

or a scamer

[shy remnant]

!scam

[glass olive]

Hey, @blazing stone

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[blazing stone]

ty

[tardy horizon]

any amidn

[toxic urchin]

Im not an admin but i could try to help.

[tardy horizon]

there fucking cheater just joined rustoria EU main with 0 hours at rust

[toxic urchin]

!report

[glass olive]

Hey, @toxic urchin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[arctic root]

please blatant cheater

Ticket #e0cc1d he has one day old account cheating for another team he lives next to.

<@&274971100184576010>

[dark granite]

Someone could already be looking at it. Please be patient and don't tag administrators. It's not instantaneous.

[arctic root]

I doubt they are, he is blatantly shooting through bushes at 200+ metres look at his combat log and the fact he only 5 hour account.

[dark granite]

Thanks for your report. But typing in here isn't going to speed anything up.

[arctic root]

Whats the normal eta on reports

[dark granite]

Depends on admin availability. So it's an impossible question to answer I'm afraid. But thanks again for the report.

[placid hamlet]

I opened it

What time frame do you check for tickets?

[tardy horizon]

dogshit admin how long it takes to ban cheater who rage cheat with 1h account?

[warm kettle]

Yeah

[tardy horizon]

Ticket #6bb6bf BAN THIS SON OF WHORE ALREADY FUCKING CHEATING LIKE INSANE

1H ON BATTLE METRICKS WHY I HAVE TO WAIT

THIS CAN"T PLAY YOUR SERVERS

YOU DUMB STUPID DOGS

HOW YOU ALLOW PPL WHO HAVE 1h IN RUST TO PLAY YOUR SERVERS

[placid hamlet]

Appeal #818507

[frail wadi]

The admins will look at ticket as fast as possible

[warm kettle]

Appeal #c52e5d

[arctic root]

Thank you admin

[dark granite]

Appeals are 1-3 business days.

[warm kettle]

Welp Looks like Rustoria Servers are just not it

[dark granite]

What were you banned for?

[placid hamlet]

i ate a ban 24 days ago, I'm still trying to get me hungry, someone else's hacking hit me, can't we Decipher something easy, do we need to wait for this issue quickly or between 1 and 3 days?

[dark granite]

I'm not an admin, whoever banned you will review your appeal and update the ticket.

[warm kettle]

It says Playing with Hacker.... Like None of my Teamates I know are hacking and even if that is true. It doesn't tell me who the hacker was so I don't even know who in my team I can trust

@dark granite

[raven mist]

!steamid

[glass olive]

Hey, @warm kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Ill take a quick look who it id

[dusky mason]

!appeal

[glass olive]

Hey, @dusky mason

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[low oyster]

ban the player, I can give all the evidence for his cheats, I have a video and a blog

[versed quartz]

!report

[glass olive]

Hey, @low oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[low oyster]

!report 76561198283704374

[glass olive]

Hey, @low oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[clever lance]

i cant join and idk why ?? can i speak with one ?

[broken mason]

Any message when you join in the server?

[clever lance]

Take a Break ?? is the message

[broken mason]

Better wait for an admin to respond you, also made a ticket already?

[clever lance]

ye i did

but my base is fully open and i dont understand why i cant connect

[broken mason]

Not an usual ban, so only them can respond

[clever lance]

Ye but they need so long 😦

[broken mason]

Appeals can take 1-3 business days

[clever lance]

xD so wipe over i guess

[broken mason]

Maybe a couple of hours and you will get your answer, just wait😉

[torn heart]

i am a player what am i being pinged for

[iron sonnet]

soo is anyone still hasnt got to my ticket its been a day now

[ashen arrow]

Tickets are dealt with in order, Please be patient! The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil igloo]

It's a 6h ban

[clever lance]

because why ???

[queen portal]

yo what would i do if i got someone impersonating staff through steam dms

[ashen arrow]

!report

[glass olive]

Hey, @queen portal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Hello, ignore them

[dark granite]

!scam

[glass olive]

Hey, @queen portal

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[dark granite]

No need to report to us, report to steam and then block them.

[frozen sentinel]

Hello, I have been playing on Rustoria us small and when I tried to log in today I keep getting banned for hacking I believe there was a mistake made.

[oblique condor]

are bookie boards banned on US low pop

[ashen arrow]

!appeal

[glass olive]

Hey, @frozen sentinel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[queen portal]

sound just wanted to see who i should let know ill report him to steam now

[oblique condor]

?

[dark granite]

I don't believe so, why?

[oblique condor]

its not letting me make one even though i have the mats and im right next to a t1

[dark granite]

Ah, you mean Boogie board?

[oblique condor]

yes

[frozen sentinel]

says I got a ban 10 months ago when I wasnt even playing 10 months ago and was literally playing the server yesterday

[dark granite]

Do you get a message saying anything when you try to craft? If not, then maybe not. I'm not sure, sorry.

[oblique condor]

nah i didnt i was js wondering why i couldnt no big deal ty

[prime saddle]

i have a "rustoria admin dming me"

[dark granite]

!scam

[glass olive]

Hey, @prime saddle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[dark granite]

It's not us, mate. Block and report to steam

[prime saddle]

he is asking to vote on a twitch drop skin

__aqua

[dark granite]

He'll steal your steam account 😦

if you have done anything, change your password. Hopefully you have steam guard set up too.

[prime saddle]

can i dm u

[iron sonnet]

i wish someone would get to my ticket my base is going to decay 😦

[dark granite]

No need, just report to steam and block.

[drowsy meadow]

<@&274971100184576010> cheater EU long

[dark granite]

!report

[glass olive]

Hey, @drowsy meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dark granite]

Please don't call out cheaters here or in game. Raise a ticket on that link or /ticket in game and an admin will investigate. Thank you

[drowsy meadow]

ok just

watch him xdddd

i dont know why we have to fuck around when sb is clearly cheating....

[shy remnant]

!report

[glass olive]

Hey, @drowsy meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[drowsy meadow]

not just a simple no reco he is aiming

[shy remnant]

Make a report

Please

[drowsy meadow]

already did

[shy remnant]

Then wait for a response please

[fierce kayak]

yo piwel

it kicked me from server and says come to discord

so who do i talk too?

[shy remnant]

You have a name in after the Come to discord

[fierce kayak]

anabloic jenx

where he at

[shy remnant]

DM @thin plover

[fierce kayak]

i did

thank you

[shy remnant]

Np

[drowsy meadow]

so you say u can check him rn?
He is fking esp aim and everything... why i haveto wait 1-2 sometimes more for a cheater to get baned?

[shy remnant]

Wait for your ticket to be answered please

[drowsy meadow]

so if i dont want to loose more staff i should sit in my base and wait?

meanwhile this motherfucker killing everybody?

[stone steppe]

ban gone , but i can't reconnect on server , can u fix thsi?

[shy remnant]

Don't spam connect and wait 15 full minute

if it just expired

[iron sonnet]

but yall can unban him tho

[shy remnant]

?

[iron sonnet]

dhit sad yall ban the wrong people

[drowsy meadow]

FINALY ITS JUST TOOK 5 AK KITS XDD

[mellow tundra]

Sorry for the wait, quite busy!

[dry anchor]

One message removed from a suspended account.

[glass olive]

Hey, @dry anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stone steppe]

15 min is gone , but i still can't connect

[lunar geode]

preciso de ajuda para entrar no servidor de rustoria br long

[broken mason]

O que houve?

[mellow tundra]

already banned

[lunar geode]

Quando entro no servidor e vejo que estou dormindo, ele me desconecta automaticamente do servidor dizendo ''desconectado: hackeando''.
Mas não tenho nenhum programa que altere o jogo.

[mellow tundra]

!appeal @lunar geode

[glass olive]

Hey, @lunar geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow tundra]

Para apelar do seu mudo ou banimento de Rustoria, use o seguinte:
O site de suporte. Por favor inclua o máximo de informações possível.

Se você vinculou seu Discord, receberá uma resposta do nosso bot em DMs.
Caso contrário, você terá que visitar novamente o site de apelação para verificar o status atual.

Observação: o tempo de resposta padrão é de 1 a 3 dias úteis, mas pode ser mais ou menos dependendo da situação.

[broken mason]

É só fazer o passo a passo que o Aden mandou no chat

[mellow tundra]

^^

[stone steppe]

<@&274971100184576010> I'm w8 15min and trying to connect , but i can't , what i should do?

can u unban me

[wispy dirge]

?steamid

[glass olive]

Hey, @stone steppe

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rain sequoia]

getting a lot of lag on US - Long

i know these things happen but this really is getting old

[minor creek]

someone please review my ticket on rustoria us small

[near halo]

tickets are handled in the order they are received. an admin will take a look as soon as they are able to. as for appeals, the standard response time is 1-3 business days

[wispy dirge]

When did you put in the ticket

[minor creek]

about 20 minutes ago, blatant as fuck hacker just bow headshotting everyone

[blazing trellis]

banned for cheats, but I don't use cheats. what should I do?

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @blazing trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor creek]

we have footage proof of the hacker

[shut moon]

One message removed from a suspended account.

[woven shadow]

!appeal

[glass olive]

Hey, @shut moon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shut moon]

One message removed from a suspended account.

[woven shadow]

if you've made a ticket, all you can do is wait. we might already have someone watching him.

[shut moon]

One message removed from a suspended account.

[wispy dirge]

?steamid

[glass olive]

Hey, @shut moon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[small remnant]

im banned for playing with cheater,but we play like 3 wipe in rustoria main and lose 80% fight how you see cheats?

can i talk with support and he check program files in computer my teammate how this do normal servers

[wispy dirge]

Does not work that way.

What is your SteamID

[small remnant]

76561198325846631

steam id my teammate who banned from hack ,its madness
Steam ID: 76561199049940918

its maybe from program goodbyedpi,all russian players use this because our country banned discord

its like vpn i think

but this program dont contact with rust its 100%

we play all weekend,dont sleep,and now our base destroyed

tell me how long to wait for the administration's response

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[civic solar]

Hi, i am in BR main and there is a Aimlock cheater that is wining the server because is cheating, with my friends we reported him but nothing happens, his name es JK and is now cheating. In case of change name i will tell you. Please admins check if we are telling the truth because we dont want to suffer any more

[wispy dirge]

Did you only F7 or did you create a ticket?

[civic solar]

yes

yesterday and today

[zinc warren]

Any news please?

[zinc warren]

BLYAT PLEASE CHECK THIS APPEAL

JUST WANT TO PLAY

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp crater]

Can i get some help on eu main ? ticket opened ages ago hacker ruining me for the last 3 hours blatant aim hack

https://youtu.be/gnbcilljzfo

[cinder olive]

nah idc guys

there's another retard cheating at my base

every fucking day new fucking account

every time same shit happening

can u like do shit about retards cheating or is it that hard?

[zinc warren]

just look at this, enough time has passed and the answer will be clear right away: yes or no

[cinder olive]

lets let people like that running on the server rent free

[dawn quarry]

6561198406962549 CHEATING SPINNBOTTTING SUPEJUMP BAN

[ashen arrow]

!report

[glass olive]

Hey, @dawn quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pale quest]

if i boost the rustoria discord, do i recive something in the game ?? <@&274971100184576010>

[mighty schooner]

<@&874995535881326632>

ppl spaming chatr

[toxic urchin]

??

[mighty schooner]

ppl are spaming hard

[toxic urchin]

where

[mighty schooner]

us long

pls mute fast they are saying i like dick in my ass

dms i sent

[toxic urchin]

seems like no vanilla mod is on the server, and i unfortunately dont have any perms there

[mighty schooner]

im about to crashout

pls get vanilla mod on

[toxic urchin]

i have informed them, sorry about the situation.

[mighty schooner]

they are saying i like fat cock in my ass i think my reputation is over

🥹 its over they think im a gay

[toxic urchin]

bro😭

[mighty schooner]

what

they think im a gay bottom

[toxic urchin]

i'm sure you can gain your rep back

[mighty schooner]

i dont like dick deep in my ass now everyone knows my secret

they know

idk how unc found out

[mighty schooner]

help me they found out my secret they know im a gay twink

[toxic urchin]

how did they find out?

[mighty schooner]

idk unc found out

[mighty schooner]

im cooked unc knows i took it in the bum like sketch

😨

[small remnant]

зачилься у нас в пачке такая же хуета

я надеюсь это не сойдет с рук и будет компенсация

[modest blade]

You still be the Coolest dw 😂

[last edge]

pls dont tag directly

[strange granite]

is there a clan table on medium?

[silver dagger]

where can i appeal so you can finnaly ban cheating russian bastard?

becouse f7 reports and other reports obviously doesnt matter so this is only way i guess

[cinder olive]

it's time to start paying 5$ to russian cheaters aswell

works well for hqm quarry people...

[mighty schooner]

i just got raided

[mighty schooner]

🥳

[last edge]

!report

[glass olive]

Hey, @silver dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

they matter so we can look into it, just need to be patient

[prisma chasm]

lol we got ban for free

my friend shooted on new revolver 2 headshots gears and we got ban xd

[silver dagger]

ye waiting 3h alredy

[last edge]

im sure that wasnt for that, anyway if consider the ban unfair u can appeal

!appeal

[glass olive]

Hey, @last edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

Ticket nr?

[cinder olive]

shenzyy

did u just ban sho? very important

[silver dagger]

i opened ticket on rustoria website

[raven mist]

Maybe, why

[cinder olive]

dm

i got fun info :))

[raven mist]

Whats the ticket nr?

Dms are open

[silver dagger]

idk where to check that i just typed and sented ticked and then closed website

[near halo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neon imp]

<@&274971100184576010>

[raven mist]

@neon imp

@neon imp

@neon imp

@neon imp

[neon imp]

can i send u a clip

[raven mist]

Whats Burning

[neon imp]

i f7ed someone

[raven mist]

About what?

please use /ticket

f7 goes to FP not us

[neon imp]

but i feel like it gonna take forever for him to get banned

so can i send clip to u?

[raven mist]

No, you can send the clip in the ticket ^^

We dont take cheater reports over discord

[neon imp]

oh sorry didnt know about / ticket

[raven mist]

no worries

[neon imp]

/ticket

[glass olive]

Hey, @neon imp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zinc warren]

I’ve been waiting for two days already, I literally begged you to take 2 minutes to look at my appeal, I always played only on your servers and supported you by buying VIP, but I don’t receive support in response, I told you that I don’t have much time before all my resources will be lost, you don’t care, do I want to play on your servers after this?

[raven mist]

!steamid

[glass olive]

Hey, @zinc warren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jagged kestrel]

hello could a staff member check out my ticket please

[zinc warren]

76561199231266119

[raven mist]

You were banned for playing with “Ким Чен ЫН” and will most likely need to wait out the ban

However im not the banning admin and it will need to be reviewed by the banning admin

[smoky nacelle]

help I was banned and this is what it says disconected: Come to Discord http://discord.gg/rustoria - Luke

[zinc warren]

but I explained and said that I don’t even know this guy, if you check, I didn’t do anything with him and was in a team with him for about an hour

these guys wanted to live nearby

[broken mason]

Send Luke a DM about your ban, he'll help you 😉

[raven mist]

Will need to wait for the banning admin then i’m afraid

[odd plume]

where can i report a some players that are 100% cheating and controlling launch?

[raven mist]

!report

[glass olive]

Hey, @odd plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zinc crescent]

Is it possible to build a car on the Rustoria.co US Long server? We ran through the entire map and didn’t find a single car.

[distant elm]

unban please on the server EU main nickname dot there are no programs for cheats banned by mistake.

[frail wadi]

!appeal

[glass olive]

Hey, @distant elm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[odd plume]

Wow.

Cheaters just raided us and tickets get closed?

[glass olive]

Hey, @odd plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[broken mason]

What was the ticket answer after being closed?

[odd plume]

i should wait

[dry totem]

https://steamcommunity.com/profiles/76561198439435406/

RUSTORIA EU LONG

[broken mason]

?

[dry totem]

https://steamcommunity.com/profiles/76561198439435406/

HACKER

[glass olive]

Hey, @dry totem

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh tide]

https://steamcommunity.com/profiles/76561199161032113/ This guy have 30 day old ban. why he is allowed to play on your servers

[balmy cypress]

Its not a ban for rust, we don't moderate bans on other games

If you suspect them of cheating though, you are welcome to make a ticket and we will spectate

[dry totem]

https://steamcommunity.com/profiles/76561198439435406/

pls benned

[clear spindle]

how to appeal for unmute?

[broken mason]

Already made a ticket?

[dry totem]

I don't get it :_/

[golden crystal]

@balmy cypressThe ticket shows that I have been approved, but when I enter the server, it still prompts that I am a hacker.

<@&274971100184576010>

[smoky cape]

Don't spam connect

[golden crystal]

Appeal #386ebc

[glass olive]

Hey, @stuck cloak

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron sonnet]

its been 2 days and yall still havent got to my ticket

like wtf is going on

[raven mist]

Appeals?

[iron sonnet]

yes bruh

[raven mist]

Appeals take 1-3 business days

[iron sonnet]

😕

[golden crystal]

@raven mistThe ticket shows that I have been approved, but when I enter the server, it still prompts that I am a hacker.

Appeal #386ebc

[timid hollow]

US main still down?

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[muted gust]

@torn heart When is the #vip-stock-role-assign adding mondays it has Been aa problem for 5 months now wake up

[torn heart]

why are you pinging me

im a player i have nothing to do with that

[tardy horizon]

why i don't see EU mondays ?

how much is pop and other stuff

[slim flume]

I wonder why 😂

[cursive kayak]

@tardy horizon

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1728914400:F> (<t:1728914400:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[broken mason]

Even for me doesn't appear, but the server is online

[raven mist]

Bot is ded

[broken mason]

https://tenor.com/view/burying-dying-dead-grave-gif-17189345

[near halo]

@raven mist i got banned for hacking i dont hacking ???

https://steamcommunity.com/profiles/76561199345964410/

can you help me ?

[raven mist]

yeah no

you wont be unbanned

[near halo]

??? i dont hacking ???

[raven mist]

Yes you were

[slim flume]

He dont hacking shenzyyy i think thats reasonable

[near halo]

@fossil igloo mach ma was ich habe nur den Caption streamsnipet und die sagen ich cheate ???

give me a ban for streamsniping xd not hacking

[slim flume]

Die hat proof

[near halo]

call me you can check my pc

i have on rustoria eu main 1 kill he say im hacking xd

my kd is 0.00001

[slim flume]

Mhm

https://tenor.com/view/go-home-to-your-family-marcella-quintanilla-selena-the-series-my-love-your-family-is-waiting-for-you-gif-21073208

[near halo]

Just because the streamer said I'm hacking because my account is new doesn't mean I'm hacking xd

[slim flume]

Streamer ist nicht der problem hier, du bist

[near halo]

what do you say that I admit that I stream sniped and didn't hack??? @raven mist

[raven mist]

Will not change anything

[near halo]

but that's a lie that I'm cheating. I got on the server because I wanted to streamsnipe Myko. I made a new account especially for that and he says I'm cheating because I have a NEW RUST STEAM ACCOUNT. The admins don't check whether I'm cheating or not just give me perma for streamsniping because hacking is a lie I don't have ma reports from players on the server for hacking

Do I get rust game ban now?

[shy remnant]

Stop tagging random staff

Make a ban appeal

End of story

[near halo]

ticked or what

[shy remnant]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

OK, thanks, I'll also complain to the admin who gives FALSE BANNS, thanks

[shy remnant]

Bruh if you were stream snipping, you being banned is still fair

Anyway, good luck

[near halo]

ok I did but why does it say hacking??????

BRUH

[shy remnant]

Maybe because as you were stream snipping you were having non fair information which could be interpreted as you cheating ?

Like do you even realize you are complaining of being banned for the wrong reason where you are the one guilty of doing something wrong ?

[near halo]

so it counts as cheating if you have a fresh steam account with rust ok I know about that

[shy remnant]

It's just a ban on Rustoria

Not on Rust

[near halo]

yes that's exactly what they all say and tomorrow my steam account will say VAC BAN RUST

[shy remnant]

If you get VAN Banned on rust that means you are ACTUALLY cheating

Rustoria is an official community of Rust servers, we are not the game itself

[near halo]

yes, I know that, but you can make sure that you get banned from rust because of it

L admimn

do you find that funny?

you will see 😂

[final gorge]

the guy who sells saddles at large barn on sea long is missing

[raven mist]

See what?

[raven mist]

Thats a FP bug

[final gorge]

😢

[near halo]

you see you see

[raven mist]

I'm seeing

[inner swan]

there an admin i can talk to?

[tough monolith]

<@&874995535881326632> bro i got 2 day mute for saying "mano teammate paklause ar tu cia" and i got mute for bad word which one is a bad word (lithuanian)

[raven mist]

unmuted

seems like filter picked up something wrongly

[tough monolith]

yeah cuz i said "my teammate asked if youre here"

[tough monolith]

idk if its posible but maybe try checking what triggered the mute?

btw thanks for unmute

[tough monolith]

shenzy

[rough hazel]

https://www.youtube.com/watch?v=Zz4_OwKrlHE

[tough monolith]

random yt vid

[silk tundra]

!cheater

!report

[glass olive]

Hey, @silk tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint willow]

can i please talk to a suppoirt person

[shy remnant]

What for ?

[dim stratus]

!cheater

[last edge]

!report

[glass olive]

Hey, @dim stratus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dim stratus]

Modd español ?

[agile knoll]

!reportES

[glass olive]

Oye, @dim stratus

Para informar correctamente de un infractor en nuestros servidores, utilice alguno de los siguientes métodos:

• El sitio web de tickets https://rustoria.co/support/report incluyendo información que pueda ser relevante a la investigación.
• El comando /ticket EN EL JUEGO, incluyendo el nombre de los infractor/es y lo que están haciendo.

Para incluir evidencia en el ticket utilice el siguiente método:

• Para adjuntar capturas de pantalla, cárguelas en un servicio como Imgur e incluya el enlace en su ticket.
• Para adjuntar un video, súbalo a un servicio como Streamable o YouTube e incluya el enlace en su ticket.

Si usted está baneado y quiere apelar, utiliza !appealES en Discord.

[flint willow]

problems with my game

that i need help fixing

[shy remnant]

What kind of problem ? May you elaborate so we can help ?

[flint willow]

my game wont let me load into any server it gets stuck on warming prefrabs every time
i restarted my pc, game , uninstalled and reinstalled , verified game files, cleared out maps folder
what so i do?
its only with like actual wipe servers i can load onto build servers,pvp ect

[odd veldt]

hello what comes with VIP?

its it just queue skip or is there skinbox or anything else?

[still basin]

my rust server crashed and i had to wait in a queue

[still basin]

try to open rust through steam and not shortcut

[flint willow]

thats what ive been doing

still nothing

[still basin]

verify the game files

ive never had to do it but i had the same problem

[flint willow]

did that also uninstalled and reinstalled restared my pc and then i also cleared my map folder

[still basin]

is it just rust or steam as a whole

[flint willow]

just rust i can log onto modded servers such as 10x, build servers and then also pvp servers

or heavily modded 2x

[still basin]

checked wifi?

wait are there any servers you can join

[flint willow]

i fixed it

i opened it through the shortcut instead of steam

[still basin]

so weird

[odd veldt]

hey do you know what all comes with VIP? is it just queue skip or do they do skin box and other stuff?

[flint willow]

no fr

[still basin]

nope just queue skip

[odd veldt]

cool thank you

[shy remnant]

For modded you have more than just queue skip, you can consult our website for that

About your issue Simon, crackhead gave all the logical solutions tho

[still basin]

i didnt know that thx

[shy remnant]

I would recommend reaching out to Facepunch’s support

[odd veldt]

im assuming the US long is probably just queue skip then

[shy remnant]

Yes sir

[still basin]

us long is awsome

[shy remnant]

All official (vanilla) servers = only queue skip / Gold name in chat / Donator role on discord

Moddeds: All the above and more depending on the server you play on

[still basin]

ive been playing since wipe day its a beautiful server some problems at the start but it was fixed and now i highly recommend it

[flint willow]

back to not working

what the

[lost snow]

leaderboards not working?

[still basin]

like xPiwel said try contacting fp servers

look it up aswell

[flint willow]

where do i do that at

[flint willow]

there had been nothing on it

[still basin]

reddit maybe

[flint willow]

they out of service until the 19th

its like i can only load onto modded servers so this shit WERRRIDDDDD

[hard field]

Two hackers

I need help

[faint hornet]

yes we have clips

[hard field]

They are on rustoria long

[faint hornet]

76561198253295700 is his steam id

we have multiple clips of us being prefired thorugh solid walls and traced at night time ill ask my team if its possible to get some clips sent over

[nimble raven]

WHERE ARE ADMINS IN THE SERVER

admins are fat and lazy

ans start banning hackers

[faint hornet]

im talking to them rn

[nimble raven]

tell to do it faster

we have striahgt proof''

[raven mist]

Good way to start

or get help

[nimble raven]

well its hard to be happy when hackers are killing u

[raven mist]

Did you make a report?

[nimble raven]

and admins arent doing anyrthing

yes

[raven mist]

server?

[nimble raven]

we have straight proof

rustoria us long

500 pop

[raven mist]

Ticket nr?

[nimble raven]

?

[raven mist]

What is the ticket number

[faint hornet]

i have one rn

[nimble raven]

i didnt make on in server

[raven mist]

Yeah i know

[nimble raven]

i ont know where to go

[raven mist]

Ah great

/report

[glass olive]

Hey, @raven mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[nimble raven]

/report

[glass olive]

Hey, @nimble raven

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hard field]

I ALREADY MADE A TICKET IN GAME

No response

[raven mist]

instead of calling us lazy fat - try to do the bare minimum for us please 🙂

[raven mist]

!report

[glass olive]

Hey, @hard field

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hard field]

We applogys but you have to understand how annoying it is for us we farmed and grinded all day to get raided by cheater

[nimble raven]

exactly

[raven mist]

So you start to insult the admins who are here to help you?

Great logic

[nimble raven]

im sorry but still

[faint hornet]

let me handle this please

[nimble raven]

im not exactly gunna be happy being killed by cheaters

[raven mist]

Sooo... Why would you point your anger to us?

[nimble raven]

because we have so many reports and nothing is being done

[viscid swift]

Good evening, please look at the message on the website. Apparently I was banned for VPN a long time ago. But I didn’t use it in growth and, in principle, only in the browser

[faint hornet]

let me handle this please your not making a good impression

[raven mist]

You didnt even know how to make one

so dont think u ever made one here 🙃

[nimble raven]

we have in game reports

and @faint hornet has one

[hard field]

Dont listen to vixz

[faint hornet]

your digging a massive hole deadass

[hard field]

this kid is retarded

[nimble raven]

im so retarded ig

[faint hornet]

@raven mist is there anything you need for us to help sort this situation mt ticket is #39bd37

[raven mist]

No sir, we're getting to it asap

[near halo]

@toxic shard

[nimble raven]

thank you

[faint hornet]

ok thanks for your help please lmk if you get any updates on this situation

[near halo]

it keeps kicking me saying come to the disc @toxic shard ?

[viscid swift]

Can you please tell me how long it usually takes to process an appeal?

[wispy dirge]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[viscid swift]

I understand that you are bored with this question every day, but can you look at my Appeal #016de7. So that I can make it in time for tomorrow's wipe. I didn't expect such a long line.

[wispy dirge]

The admin who issued the ban will take a look and make a determination.

[raven mist]

As its a VPN ban, you should be able to join again sir

[viscid swift]

Thank you

[umbral frost]

/report

[glass olive]

Hey, @umbral frost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dim stratus]

!help

[echo venture]

@dim stratus Desafortunadamente no interferimos con este tipo de cosas.

@dim stratus Lo siento mucho

[shy elbow]

!report

[glass olive]

Hey, @shy elbow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[echo venture]

@dim stratus Lamentablemente no ayudamos a nadie con este tipo de problemas, tendrás que volver a asaltar la base.

[mighty schooner]

why is there no grace period after you dc

[worn linden]

May someone please look at my ban appeal. It's Appeal #1168ad. I want to get unbanned before wipe tmrw. Please take a loot! and thank you

[rose marsh]

Ban appeals take 1-3 business days sometimes more, please be patient

[worn linden]

I understand that and I respect it but wipe is tmrw and I wouldn't wanna miss it. I hope u understand as well

[rose marsh]

I totally understand, but, rules is rules. Hopefully they get to it in time, no guarantees.

[worn linden]

alright thank you, appreciate you no worries. hopefully they do!

[rose marsh]

!report please don't call out layers in chat, create a ticket and report them!

[glass olive]

Hey, @crude tiger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint willow]

yo anyone know how to fix my game it is just stuck on "warming prefabs" ? ive uninstalled reinstalled, reset game and computer, clean map folder

[stuck zodiac]

anyone know if i can get a vip refund? i bought it for my brothers account instead of mine

on EU medium

[rose marsh]

!refund

[glass olive]

Hey, @stuck zodiac

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[stuck zodiac]

so am i able to transfer vip from one account to another?

or would it be refunded

[hardy herald]

Got muted for saying something in my own dialect: Appeal #12a333

[rose marsh]

appeals take 1-3 days, please be patient

[rose marsh]

best to ask in #payment-support as above, they will investigate

[hardy herald]

This is weird because literally other Filipino players getting muted for saying "please" in Tagalog usually get unmuted within an hour of filing an appeal.

[rose marsh]

it depends how many appeals there are etc, the admins get to them as quick as possible

[jagged cradle]

hi! can i transfer vip from eu to us long?

[rose marsh]

We used to transfer VIP within the first 7 days of buying but this has since been changed.

[clever lance]

can u pls watch my ticket

[rose marsh]

reports are done in order and take time to investigate, please be patient.
If it's a ban appeal they take 1-3 business days

[glass olive]

Hey, @clever lance

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever lance]

is a player report because he destroy the gameplay and u need too long for watching them 😄

[rose marsh]

yeah sorry, reports are attended to as quick as possible and sometimes take time, please be patient

[stable saffron]

how do i contact an admin to report

[rose marsh]

!report

[glass olive]

Hey, @stable saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[plush current]

long down?

[whole halo]

Is Us Long down??

[plush current]

as soon as i make the play it goes down

[whole halo]

I was about to get raided

[plush current]

hahah

[whole halo]

Can we get the server fixed

[plush current]

my teammate made a play and it goes down

[whole halo]

@rose marsh

Can we get an admin to fix Us long <@&274971100184576010>

Please

[raven bison]

It's booting

[lilac nova]

US Long is booting up now.

[whole halo]

Ok thank you

Are all servers getting rebooted

[still basin]

oh that explains it

[whole halo]

Let us know when there are up <@&274971100184576010>

[rose marsh]

please don't tag the Admin's, just ask your question and someone will see it

[tired dagger]

Is it up yet?

[rancid axle]

how long does it take for admins to view appeals?

Normally

[agile knoll]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[rancid axle]

it was a server ban would i still need to wait that time span still?

[agile knoll]

Yes

[rancid axle]

fluff my base was left open n shi

[zinc warren]

I've been waiting for 3 days, can you finally give me 2 minutes??????????? <@&274971100184576010>

[somber hemlock]

Excuse me, is there server administrator online？

I am prohibited from accessing the .co server.

[long wren]

#network-support-old

[long wren]

@balmy cypress Disconnected: Come to Discord.gg/rustoria - Luke

[lean frost]

I'm not sure if there are any admins here, but the number of cheaters on Rustoria US low-pop is insane. I can't even submit enough tickets. I really think it's important for an admin to check out this server.

[golden crystal]

<@&874995535881326632> The ticket shows that I have been approved, but when I enter the server, it still prompts that I am a hacker.
Appeal #386ebc

[rose marsh]

sometimes the approval can take up to 15minutes

[golden crystal]

This is already what happened yesterday

[rose marsh]

who approved the appeal?

[gilded topaz]

@neat pumice I came to disocrd looking for you. My steam ID is 76561199345654494

[manic ore]

<@&874995535881326632>

check tix us low pop... dudes talking ab raging in chat rn

[lyric basalt]

He don’t know 😀 will have a look

[lyric basalt]

!steamid

[glass olive]

Hey, @golden crystal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[golden crystal]

76561199029639267

@lyric basalthttps://steamcommunity.com/profiles/76561199029639267

[silver mist]

who can help me?

[gloomy sparrow]

How can we help?

[lyric basalt]

Wait 10 mins then try again

[silver mist]

I bought a VIP and the money went through I want to know if it reached to me

[long wren]

#payment-support

[visual iris]

how can i talk to an admin about a rage cheater?

[gilded jay]

hes full blatant rn

[timid copper]

on god

[agile knoll]

!ticket make a ticket and a admin will check into it

[glass olive]

Hey, @visual iris

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gilded jay]

we tried raiding him and he tripled all of us w sar

!ticket

[glass olive]

Hey, @gilded jay

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[visual iris]

bro i dont need this bot talkin to me

[gilded jay]

hes rage cheating flying around launch tripling ppl

just get on the server and ban him

[dark radish]

make a ticket

[gilded jay]

they all just got banned

[timid copper]

W admins

our loot is a L but still

[zinc warren]

???????????????? <@&274971100184576010>

[long wren]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation

[zinc warren]

cool but this is not a situation that can take more than 10 minutes, you just don’t care about me

thank you

I bet no one even watched this

no one cares

they get money from me but can't spend 5 minutes of their time on me

[long wren]

then wait patiently

thank you

[zinc warren]

like I have a choice

[wheat flame]

hello who can help me

[long wren]

hello

[wheat flame]

my teammate gave a kit to a hacker, he got banned for it. im in his team, am i allowed to join

my teammate was just giving kits, and one happen to be hacking ig uess

[long wren]

tell your teammate to come and appeal to him

[wheat flame]

he said he submit a report, and they told him they are revieing

am i allowed to join, or do i have to not play

[long wren]

can you join server now?

[wheat flame]

idk what happened, i got home from work and my teammate told me this, i been off for a long time, i dont even kno what time this happen

i been falsed banned before, trying to avoid anything like that

i havent even tried joining

just wanna make sure

[long wren]

I think you have to join and check it out

[wheat flame]

ok and i join then i get banned, then waht?

i submit a ticket ?

i tried joining and im banned

[long wren]

yes you can make appeal

[wheat flame]

bruh lmao

this has nothing to do with me, yet again another ban that has nothing to do with me

thanks man

[long wren]

🙏the results are the same even if you join later

[wheat flame]

i been trhough this already, not even an admin can unban yeah all good, can i get vip refund?

[formal blade]

It’s been 3 days since I submitted my appeal, why is there still no review and response?

[long wren]

If you haven't used it vip

[wheat flame]

i bought vip 2 days ago for a month

red you have all new accounts , sussy boi

[long wren]

maybe it's impossible, but you can try

[long wren]

#payment-support

[distant flint]

<@&274971100184576010> I have a appeal on off site rustoria, but I wait 20 hrs and nothing

[thorny hound]

It can take up to 1-3 business days for your appeal

Could be earlier or it could take longer it depends

[distant flint]

Oke thx

[thorny hound]

Pinging the admins won’t speed it up either so please be patient

[arctic root]

@balmy cypress teammates been waiting a while for a come to discord message for about 4 hours now, good to see you are online if you could reply to him 🙂

[rapid mountain]

admin pls cheak Appeal #089011

[plush nexus]

i have been banned for cvheating please un ban me

[broken mason]

Did you made an appeal?

[regal furnace]

hello, we have been waiting for our bans to be lifted for 4 days and we have removed the person you called a cheat from the team. Please remove our bans and we can start on the server again.

[thorny hound]

You are responsible for who you or your team invite and choose to play with. You will have to wait for your ban to be lifted if you were banned for association

[thorny hound]

!appeal

[glass olive]

Hey, @plush nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stuck cloak]

Making an appeal because my teammate gave a gun away to a cheater and somehow we got banned.

[ashen fiber]

admin on?

[lyric basalt]

Yes we are on

[ashen fiber]

send a ticket this player can be tested

That player has something

Ticket #e10aa3

[tough coral]

hi

[arctic root]

does auto translate in global no longer work?

[near halo]

bro i got muted for 12 hours on rustoria eu long because i said to mute somebody that was spamming chat non stop what kinda mods does this server have bro

and the guy that was spamming didnt get muted

[mighty fox]

good afternoon, I was banned by mistake, but I can't throw a ticket on the site because it says there is no ban

[long wren]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty fox]

I'm a YouTuber, I'm shooting videos on your server, a couple of minutes ago I was invited into the team by a guy, and then I was banned, what should I do?

[gusty musk]

does not find a ban on the site

[near halo]

I want to get a ban on your project, I have already played 1300 hours on this account, I recently received a ban on Survivors.gg but I wrote an application and immediately got unblocked because I provided video materials, what is your problem to unban me the same way? for 1300 hours, not a single ban in the last application, I told you the whole truth that I sold my main account, I CAN EVEN show you a screenshot of the sale of my strictly account where there were 5000 hours

[mighty fox]

can someone at least help me on this server?
where are the moderators, where are the admins?

[long wren]

!appeal

[glass olive]

Hey, @mighty fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

@long wren help me

[mighty fox]

ban Not Found
Try connecting to our servers. Your ban may have expired.

[long wren]

sir?

[near halo]

@long wren 5 months have passed 5

[brave lance]

?steamid

[glass olive]

Hey, @mighty fox

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[viscid swift]

Good day, I wanted to clarify whether it is possible to ask the person who makes the map for a file to download the map. It downloads very slowly

[tardy horizon]

where i can download map for eu mondays?

[silk flare]

when RUST OIRA MAİN WİPE

[normal snow]

vpn ban 76561198070427842

[finite lance]

where is mondeys?

[red pier]

where EU Mondays?

will it wipe now ?

[ashen arrow]

#server-info

[normal snow]

@lyric basaltvpn ban 76561198070427842

[rapid mountain]

<@&274971100184576010> admin pls cheak Appeal #089011

[vast blaze]

@dense slate

whys the discord bot offline?

[sudden pond]

hello i cant download map file ? why soo

it does not open in any app for pics :/

[slow surge]

you download the map file and place it into the rust maps folder

its located where you installed rust

[tough monolith]

<@&274971100184576010> idk why but when i spawn to my bag i get stuck why

[dim snow]

fr i thought there will be a notification when it wipes lol. It did cost my wipe gg

[narrow valley]

!WIPE eu monday

[glass olive]

Hey, @narrow valley

To find information about our servers, head over to #server-info and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[red pier]

boolshit

[normal snow]

<@&874995535881326632> vpn ban 76561198070427842

[lyric basalt]

No need to tag us multiple times, please make an appeal

[edgy halo]

!ticket

[glass olive]

Hey, @edgy halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[narrow valley]

Why Eu MONDAY dont haver RADTOWN this wipe
? If you planning to swap WATER TREAT and RADTOWN every wipe, Do a cycle of every monument.... Fuck water treatment, give me back rad

@lyric basalt

[lyric basalt]

Hmmm will ask devs why there isnt rad town

[narrow valley]

oh nvm i found out it is there

but last wipe there was not Water treatment

[arctic root]

any admin availible rn could easily catch a huge teams cheater right now Ticket #d1a743

[sweet mortar]

а можете добавить уже этот есчасный плагин на 5 минут,если кикает,то есть 5 минут что б зайти?

can you add this hourly plugin for 5 minutes, if it kicks, that is, 5 minutes to log in?

[arctic root]

Need admin asap

A team that has been evading a ban by toggling on and off is toggled rn

Ticket #d1a743

[hardy herald]

UP

[haughty crypt]

i need support please

@balmy cypress

[ocean void]

Thank you for your report, tickets are handled in the order they are recieved so an admin will take a look as soon as one is available! thank you for your patience!

[ocean void]

What kind of support do you need? i may be able to help you out

[zenith kite]

How long does it take to review an unban appeal?

[haughty crypt]

@balmy cypress responded to my ticket and asked me a question but he is no longer responding

[ocean void]

average response time for an appeal is 1-3 business days although it may be more or less depending on the situation

[ocean void]

You will have to wait until he come back to respond, he is usually pretty quick to get back to ppl tho, thank you for your patience

[haughty crypt]

ok thx

[zenith kite]

Okey

[abstract umbra]

i need help im stuck

i need admin to come help me in mondays im stuck in a floor or wall and i cant get out or place a bag nothing

[lyric basalt]

Unfortunatelly we cannot do that

[earnest ether]

I got banned for hacking

from rustoria 10x

[ashen arrow]

!appeal

[glass olive]

Hey, @earnest ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest ether]

Thanks

[zinc egret]

hello why i has been banned rustoria monday
for hacking

[ashen arrow]

!appeal

[glass olive]

Hey, @zinc egret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc egret]

ty]

[crisp furnace]

any admins on for vc support?

pls help i was banned for hacking and i need to fix it before wipe , i submitted appeal already and am willing to do whatever

[toxic urchin]

you’ll have to wait until the admin who issued the ban gets to your appeal

[crisp furnace]

is there a way to know who it was

[toxic urchin]

only thing you can do right now is wait

[crisp furnace]

i literally got banned for association initially which turned out to be accurate which was a 7 day , then i come back from working out of town and now im banned for hacking it doesnt make sense especially when i wasnt able to play on your guys server for however long

[gilded vortex]

Wipe for us Mondays is in 1hr right?

[toxic urchin]

I’m sorry about your situation, but theres nothing we can do other than wait for your appeal to be reviewed.

[toxic urchin]

yes

[torpid venture]

<@&274971100184576010> Hi dear admistation, can u help on Eu medium. 4 people full rage. 3.5 - 5 hours steam hours.

[hearty sleet]

!ticket

[glass olive]

Hey, @torpid venture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mental smelt]

Just made a report of a flyhacking guy shooting a compound bow like a machine gun - Rustoria US main

thank you

[forest laurel]

support

help

[viral condor]

is there a test server of the US monday map where I can fly around and see what the actual map looks like before wipe?

[spring sparrow]

!ticket

[glass olive]

Hey, @spring sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[spring sparrow]

<@&274971100184576010> i was told to come here from my appeal to speak with Marzy

[raven mist]

@lyric basalt

[haughty crypt]

one admin can call Luke ?

[raven mist]

@balmy cypress

[modest rose]

hello i was joining us mondays and my game crashed while connecting now i am in 500 queue wasnt there a 5 min grace period??????

[spare cairn]

bro iam streaming and im getting stream sniped what can i do pls help????!!!

[raven mist]

We only moderate streamers partenered with Rustoria

please refer to rustoria.co\rules

[old whale]

fucking eac timed out now im in 200 player que

[modest rose]

@raven mist im am loading in but downloading world is not working this happeend last time and i got queue this shouldnt happen

[nocturne vortex]

trying to load into us mondays and its stuck on Receiving Data. everyone having this issue?

[broken mason]

You need to rejoin server to fix

[old whale]

this is so dumb

bro eac auth disconect now i gotta wait 2hrs to start on wipe

[hardy herald]

UP AGAIN

[analog owl]

is there queue protection if i dc?

[crystal delta]

Stuck on receiving data ?

[analog owl]

yes

[crystal delta]

Server side issue ??

[analog owl]

not sure

they said u gotta alt f4

restart game

i just did it and im in queue : (

[crystal delta]

I clicked disconnect and it just crashed now I’m in q

[manic lintel]

My game audio isnt working but I dont have vip in the server im in; If I restart rust will I be able to slip queue?

[analog owl]

such bs that theres no queue protection

[analog owl]

no

[crystal delta]

Fr

[manic lintel]

Nice; rustoria is the friendlies server fr

[balmy lynx]

yo can I get someone to help me

[limber fiber]

dog server

[near halo]

i forgot to turn my fucking vpn off

[weary crown]

So yeah I’m online on rust+ but 9667 ping and can’t interact with anything. On Rustoria US main no bp wipe

[spring sparrow]

@lyric basalt

[manic lintel]

Aren't you supposed to get prio if you crash?

[dark radish]

no

[lyric basalt]

Hi

[blissful herald]

Hi

[lyric basalt]

Ohhh man

@spring sparrow send me DM

[raw cave]

hi, i need a support from br long

[lyric basalt]

How can we help you

[raw cave]

i make multiples report about a cheater in the server, how can i make a ticket?

[lyric basalt]

!ticket

[glass olive]

Hey, @raw cave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

We dont share a list of creators

If you have any questions about content creator program feel free to message @balmy cypress and also send him your socials

[hardy herald]

Hello?????????????????????????????????

[balmy cypress]

Just wait for your appeal to be replied to, writing here will not speed it up I am afraid

[vague sorrel]

god banned for what ?? cheating where can i make ticked

[old harness]

I got muted for no reason, and have already appealed. How many hours/days will I get a response back?

[balmy cypress]

?appeal

[glass olive]

Hey, @vague sorrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy cypress]

Shouldn't be too long, as soon as we have a chance

Also send your SteamID here @old harness

[vague sorrel]

i already made one !

[old harness]

Steam ID: 76561198841502691
Steam profile link: https://steamcommunity.com/id/bumblezee_/

[old harness]

Thanks so much for the response. I guess I'll have to wait then

Oops nevermind, that was fast. Thank you!!!

[hardy herald]

This is totally frustrating. My appeal ticket is 20 hrs old which is way longer than zee's @balmy cypress

[hardy herald]

Appeal #12a333

Like how tf

[visual fiber]

how i make a ticket

[balmy cypress]

unmuted too

[hardy herald]

Thanks!

[dark granite]

!ticket

[glass olive]

Hey, @visual fiber

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[iron sonnet]

its been 3 buisness days and its still says pending

[dark granite]

Weekends do not count as business days I'm afraid.

[narrow valley]

I reported a player and admin said he has been baned but i didnt see the message in server that he been baned

[dark granite]

You will need to take their word for it, the server chat moves pretty quickly and if they log off before they are kicked, you won't see it until they try to log in again.

[dark granite]

Thank you for the report though! 🙂 We can't be everywhere so we rely on reports to help keep the servers clean!

[brave loom]

Hello

!ticket

[glass olive]

Hey, @brave loom

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brave loom]

Appeal #8eae44
can some admin help me please

[velvet sage]

hi how long does it take for a ban appeals to get looked at ? im trying to join my buddies in rustoria us mondays

[gloomy lance]

hello I opened an appeal ticket, how long do the reviews take you have been waiting more than 24 hrs, I have a large group of friends and I can't join because of a ban that I don't have

[velvet sage]

Appeal #6935d5

[rose marsh]

Ban appeals take 1-3 business days, sometimes they can take longer depending on the situation, please be patient

[stuck cloak]

appeal 1605948788

[eternal vector]

ticket system don`t work

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

i want to upload video

[dark granite]

Make sure you are using the same ticket, don't try to create a new one.

[thorny token]

Rustoria Admin can you please fix water on EU Long?

Its not working and I almost got diagnoised with Schizophrenia trying to prove it to my team.

I was one miss-step away from a padded cell.

and on top of that my farm isn't working.

[iron sonnet]

SHITTY ASS ADMIN

[dark granite]

That isn't going to speed your appeal up. Patience please.

[eternal vector]

this new ticket

I didn't create the others

[ocean void]

You were receiving that message because im guessing you were trying to add the video directly to the ticket. You can upload the video to youtube and add the link to the video in your ticket.

[timber lance]

ive made tickets about a guy on rustoria us long but nothing is happening

can we do something about this

[ocean void]

ticket are handled in the order they are recieved. Please remain paitent and an admin will take a look as soon as one available.

[clever lance]

Is Hoppel there i have a question and only he can answer me

[gloomy lance]

Appeal #9d7a21 : I need my appeal reviewed

[brisk flax]

Any staff that can ban a cheater on eu mondays vanilla

blatanly cheating name : chugjug. made f7 report

[thin plover]

!ticket

[glass olive]

Hey, @brisk flax

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[buoyant crown]

!ticket

[glass olive]

Hey, @buoyant crown

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brisk flax]

thanks staff ❤️

[mellow tundra]

gotchu 🤝

[clever lance]

jo aden can i ask you somethign ?

[mellow tundra]

need to go AFK whats up

[clever lance]

i writet this privat 🙂 because is sensibl

[pure bronze]

cheaters going around and no one checking my support ticket, well im leaving gj

[glass olive]

Hey, @pure bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pure bronze]

no one care about cheaters, bro creating a new acc with 5 hour and joining rustoria with VPNs and killing everyone for hours and admins jerking off

[last edge]

admins answers tickets asap, pls be patient

[rose marsh]

The admin's do the best they can, please be patient, we get a lot of reports and have multiple servers

sometimes tickets are investigated for longer periods of time depending on the situation

[pure bronze]

yeah you guys are letting the new accs join to the server, %90 of them cheating and your admins already know that. This happens every wipe and they are not even getting banned bcs they are checking my tickets after 6 hour and they got offline and the answer is we are reporting his details to easy anti cheat

just feed facepunch

cya

and the interesting thing is that, whenever I come here, someone checking my ticket instantly

[rose marsh]

sorry you feel this way, unfortunetly there is nothing that can be done if they log off before an admin gets to them. Not all new accounts are cheaters, some could be genuine new players which makes it even harder. It sucks I get it, the best thing you can do is keep reporting them! Hopefully one day the anti cheat will get better!

[pure bronze]

doesn't matter if I can't get any fun bro ty anyway

[rose marsh]

I normally try to avoid the area I ran into them

[pure bronze]

btw a beginner cannot play on a official server, you guys just need to add like min 100hr game play on rust then they can join to the server, this is not hard

[echo venture]

Your ticket took 14 minutes to be reviewed and have a ban issued as a result, I wouldn't say that's "6 hours", as for your other open ticket, there's been an ongoing investigation since 30 minutes after your ticket creation. Investigations aren't instant, we always go in game to confirm everything before issueing a ban, some players are obviously easier to spot than others. @pure bronze

[pure bronze]

Yeah that's what im saying my other ticket waiting for almost 3 hours

and someone just checked my last ticket when I come here

[echo venture]

But it's been getting dealt with for 2.5h on and off (subject to the suspect actually not being afk)

[pure bronze]

yeah but usually the answer is we are reporting this to easy anti cheat

[echo venture]

Nope, it was claimed before your message in here. You came in here 11 minutes after your ticket was created. It was claimed before then.

[pure bronze]

then we will see when I get an answer to my other ticket

bcs the last guy I reported was aim locking and probably reported by multiple people hours ago

[echo venture]

As I said, tickets aren't instantly getting responded to sometimes because there's ongoing investigations, not because we're doing nothing

[pure bronze]

then at least say something like

we are checking or something

then I can stop worry about going outside of my base xD

[echo venture]

We don't do that as tickets are also tested by cheaters and cheat developers all the time, to test how quick things get done, and sometimes to even find ways to know when they're being spectated

[pure bronze]

idk bro this happened many times before and I don't trust what you said nvm, at least you guys banning them

[echo venture]

Whatever you say man, trust us or don't trust us, eitherway we're always doing the best we can around the clock 24/7 to remove as many cheaters from Rustoria as possible

It's like whack a mole

[pure bronze]

yeah and the other thing

why you guys are letting the new accs to join your server?

you know that most of them cheating

why just not adding a minimum game play time

[rose marsh]

you can't guarentee that

[echo venture]

We have done this analysis you mention, without disclosing too much, your presumption is wrong. As an official server, we are home to many peoples first choice of server.

[pure bronze]

and cheaters

a beginner can play on community server first and then join to your server

[echo venture]

I'd obviously love to disclose everything to allow you to entrust us on this topic, but most cheaters don't even use fresh accounts like you mention anyway. Only the blatent ones which get removed very promptly.

[pure bronze]

I can't know about the other reports but almost all accs I reported are new accs

[echo venture]

But due to the sensitivity of the anti cheater situation, cheat devs lurking in here and such, I can't dive into much detail

[pure bronze]

and they are not getting game banned somehow

even if you guys ban them

[rose marsh]

game bans are handled by EAC and Facepunch

[pure bronze]

yeah they are useless

no one got banned in the last 30 days

but you guys banned over 10 players

nvm ty for detailed info

I guess im so unlucky bcs this happens to me every wipe

[rose marsh]

not just you, and not just rust... the cheater epedemic is bad atm

[outer talon]

How I make report

[rose marsh]

!report

[glass olive]

Hey, @outer talon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[outer talon]

!report

[glass olive]

Hey, @outer talon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[outer talon]

Someone look at my ticket please whenever you can

[rose marsh]

please don't call out names in chat, the ticket will be looked at asap, please be patient

[long wren]

!report

[glass olive]

Hey, @past panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rose marsh]

please don't call out people in chat, it is counter productive.

[outer talon]

It’s my ign

So you know that it was me who made ticket

[rose marsh]

ah no problem, but no need, it will be looked at asap!

[outer talon]

Ok 👍

[vague mango]

@pure bronze what’s your ingame name I think I know who your reporting

[ocean anchor]

guy named jack full cheating AB28

US long

[hearty wasp]

Need help with 2 ban appeals for teammates

[hearty fulcrum]

please move to #general for conversations, thank you.

[elder stag]

how long does it take for admins to reply to ban appeals?

[hearty fulcrum]

please do not call out cheaters as that can interfere with the investigation process. if you have not made a ticket yet, please make a ticket and allow us some time to look into it, thank you.

[ocean anchor]

i dont wanna

i triple dog dare you to ban him

no balls

[hearty fulcrum]

ban appeals can take an average of 1-3 business days to be answered. this can change, however, as each situation is different. please be patient, thank you. @elder stag @hearty wasp

[final sundial]

eu mondey very big lag

[hearty fulcrum]

hello, is this still an issue?

[elder stag]

is there anyway to prioritise a ticket as I 100% am fasually banned I only have 1 account couldnt evade anyways

[blazing sluice]

!report

[glass olive]

Hey, @blazing sluice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.