support

[raven mist]

Weekly for mondays

[sudden rover]

I have been banned and the person that banned me doesnt respond annymore

[ocean void]

Did you make an appeal?

[neon mirage]

Hi any admin can help me

[near halo]

im not an admin but is there something i can help you with?

[neon mirage]

I cant move on serwer

[near halo]

can you try f1 kill in game?

[neon mirage]

Ye

No working

[dull bobcat]

can i be unbanned

on main

i am black listed from making tickets

luke or mumu please

its getting to 2 month

i wasnt even play with the hacker

[trail umbra]

Can i ask why am i muted i was talking to my friend in a different language

[north crest]

!appeal You can ask for more informtion in your appeal

[glass olive]

Hey, @trail umbra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north crest]

Appeals are final. This is probably why

[marble grail]

help me pls i get ban on the eu main but i m haven t cheats

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @marble grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[marble grail]

I wrote on the website and they told me to go to dsicord

/appeal

[glass olive]

Hey, @marble grail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[north crest]

was there an admins name associated?

[marble grail]

Rustoria Admin
• 09/13/24 at 8:15 PM •
Admin
Please come to discord

Appeal #a572a4

[slate locust]

Can someone check my ticket it’s been a few hours

[dull bobcat]

@north cresthe said ill be unbanned

i just dont know when

[slate locust]

Ticket da0e38

[near halo]

hey, tickets are handled in the order they are receive. as for appeal responses those take 1-3 business days. please be patient and an admin will take a look as soon as one is available to do so

[north crest]

What did the ban reason say

[near halo]

if you've created an appeal the standard response time is 1-3 business days

[marble grail]

1 week

[sick quail]

what is this?

how to fix that

[marble grail]

i m waiting 1 week

[north crest]

usually says something like
Kicked: Ban come to discord - name
Or Kicked: ban cheater association
Or something like that

[marble grail]

1 sec ok

[sick quail]

how to fix my problem

<@&274971100184576010>

[weary mason]

@west mica DM him your steamid and when is available will reach out

[sick quail]

what should i do?

[weary mason]

!mapfiles

[glass olive]

Hey, @sick quail

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

[weary mason]

You can also close steam completely and restart rust, verify files and all

the above solution MAY work, not 100%. Ill help best i can 😄

[marble grail]

write to discord?

[weary mason]

Dm the admin, your banned for come to discord.

[marble grail]

ok thanks)

[haughty jay]

what happened to rust+ on us medium

mine isnt working for some reason

[loud mason]

Hey i bought ViP last week for rustoria main, it shows in my transaction history that it's still active on rustoria.co yet i'm waiting in a queue right now. How do i go about this?

[near halo]

did you try leaving and rejoining?

[loud mason]

yeah, still in queue

[near halo]

you can make a ticket in #payment-support

[loud mason]

thank you

[near halo]

#looking-for-group

mb

[shy isle]

yo

im sstuck on rustiao main

me and my duyo got tteleported underater in the train elevater and now he dissconected and im stuck i cant move

@near halo

could ypoun help me

[near halo]

did you try f1 kill in game?

[rough vessel]

algun admin?

compre para salir de la queue y no me funciona

[near halo]

hacer un boleto en #payment-support

[jade rose]

hey pq mi vip no agarra?

[near halo]

hacer un boleto en #payment-support

[desert swift]

poxa adm, ai fica dificil servidor br toda hora ta dando disconnect.

da wipe no servidor novamente por favor..

fui um dos primeiro a conectar e logo depois tomei disconnect até agora nada..

[little cobalt]

quem conectou e tomou o disconectt pega fila?q isso @cunning tulip que nice !!!

[lyric valley]

how many fucking times am i going to play rustoria and it lags the entire wipe day

[jade rose]

solo me sale para reportar jugadopres no sobre mi vip

[icy sierra]

Habla en ingles pedazo de subnormal

[near halo]

Oye, este es un canal de soporte y estaban pidiendo apoyo. Si no necesita ayuda, por favor muévase a #general

[upper jay]

When does the leadboards update?

[near halo]

#payment-support Ve a este canal para crear el ticket

[rough vessel]

ya cree ticket hace 15 minutos y no pasa nada

realice el pago para poder jugar rapido, estoy perdiendo la parte mas importante del wipe

[near halo]

Abra el ticket, ponga su ID de Steam y explique el problema

[jade rose]

ya lo abri gracias

[vestal fern]

I Got Timeout With 3 of Queque I Now Got 238 can skip me?

[near halo]

Solo un par de personas pueden ayudar con esto para mantener segura su información privada. Un administrador echará un vistazo tan pronto como pueda.

[near halo]

bien

[pseudo adder]

help

[near halo]

unfortunately, there is no grace period. you will have to wait in the queue or buy vip

[near halo]

what do you need help with?

[rough vessel]

i buy a vip and nothing happends

[near halo]

please make a ticket in #payment-support

[rough vessel]

i make a ticket and nothing happends

[jade rose]

tardan mucho en contestar los tickets?

[rough vessel]

asi parece amigo

[near halo]

if you've already made the ticket then please be patient until you receive a response. only a select few can help with these payment tickets to keep your information safe

[jade rose]

compre el vip para entrar rapido y estoy tardando un monton pff

[random wind]

How long is server gonna be down

[rough vessel]

ya perdi los mejores momentos del incio del server, no tiene sentido pagar para que no te dejen jugar por problemas con el pago

el cobro se realizo en tiempo y forma, el skip queue no me llego ni en tiempo ni en forma, todavia no responden mi ticket nisiquiera

[jade rose]

exacto yo pedire mi rembolso

[rough vessel]

es que no tiene sentido, te hacen gastar plata y despues no solucionan nada

[north crest]

Only a couple people can answer those tickets

They try to help as fast as possible.

[dry gale]

@west osprey

[agile ermine]

why are you kicking me?!

i was told to come to disco

?

[balmy cypress]

?steamid

Also which name do you see?

[west mica]

Please join #368790610783764480

[agile ermine]

waiting

[vestal fern]

you can help me? i got time out im game but i cant got the 5 minutes can skip me?

[cedar sentinel]

we need help there is cheater with no hours

[leaden pollen]

#payment-support

[near halo]

there is no grace period

[near halo]

!ticket please create a ticket

[cedar sentinel]

he is esping every one main eu

[leaden pollen]

!ticket

[cedar sentinel]

i will plz chack it

[north crest]

I think bot is ded

[vestal fern]

Hadn't added at all? Last wipe had LOL

[cedar sentinel]

we made ticket plz chack it no hours

[near halo]

you can create a ticket in game by doing the command /ticket or on the website https://rustoria.co/support/report

[cedar sentinel]

we did

like 4

[versed vessel]

when will leaderboards start to work on us medium

[near halo]

an admin will take a look as soon as they can

[cedar sentinel]

bro plz we are gt clan 16 deep today holding launch we cant play cause of him

[near halo]

tickets are handled in the order they are received and there may be quite a few before yours. they will also need time to investigate the player. please be patient with our admins they will look as soon as they can

[cedar sentinel]

ok

[versed vessel]

when will leaderboards start to work on us medium

[agile ermine]

who was it that i spoke to?

[hollow radish]

hi I need to speak to a chat mod please :)

I want to know who thought " Sup Ak" was a bannable offense ? since AK is both the name of a gun, and shorthand for the state of Alaska? ... it's interesting that I have " no reason given" as well for why I was banned :)

[unborn cosmos]

!appeal to appeal this

[glass olive]

Hey, @hollow radish

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hollow radish]

oh I have

[unborn cosmos]

then you will have to wait for an admin to review it, the standard response time is 1-3 days so please be patient

[hollow radish]

can I know who did it as well?

[shy remnant]

Ask in your appeal 🙂

Oh nvm

I though it was for a ban

[hollow radish]

naw for a mute.

[shy remnant]

We will never give out a name of who muted someone, but in your case it’s not even a person, just an error. I’ll forward this to our devs

I’ll initiate the unmute in a minute

[hollow radish]

Thank you so much for looking into this!

which part of the sentence set it off so I dont make the same mistake?

[shy remnant]

Should be good now

[shy remnant]

I have actually no clue

That’s why I’ll forward this

[hollow radish]

Thank you!

[west osprey]

"sup AK!" I believe the "!" was picked up as being an "i", which would make your last 4 "letters" into a racial slur together. If that makes sense.

[night gazelle]

aki means brother in arabic bro..

what slur

nvm inlcuding the p im assuming xd

[jade rose]

hey compre el vip y dice que segun no tenia cuenta asi que no me dieron el vip por eso y es mentira porque me pedia hacer cuenta y vincular cuentas para poder comprar el vip

asi que tremenda estafa

[cedar sentinel]

u just ban the cheater but he got 5aks from us like 30m ago

can we know where he is living

so much loot

[west osprey]

Unfortunately we can not share that information as we do not interfere with gameplay.

[west osprey]

Yes. Thats why I said 4 haha

[west osprey]

#payment-support will be able to assist you with this issue

[jade rose]

ya hice mo ticket

de nada sirve me dijeron que supuestamente era porque no tenia cuenta y si tenia

hasta vincule cuentas esto es una estafa

[night gazelle]

i made a appeal almost 3 days ago and I was hoping it would be looked at today before wipe but no one did yet 🥹 do you know approximatly when it will be viewed?

[west osprey]

whats your main account?

[raven isle]

just put a ticket in for a cheater, he got banned, but team mates didnt, so they just looted him and thats it, two kits of mine gone, and team mates still play

[lyric mesa]

Where do i go for my payment support

for my free vip token i havent used

[night gazelle]

do I send it here or in pm?

[west osprey]

either

#payment-support

[lyric mesa]

doesnt let me type there

[west osprey]

you need to make a ticket

[west osprey]

server? name?

[night gazelle]

done

[runic kettle]

cheater on BR Main, please help

[glass olive]

Hey, @runic kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raven isle]

eu main

player: shy

[west osprey]

hmm it doesn't appear that they had any teammates. If you think they were associated to someone specific please make a new ticket with their name

[runic kettle]

please take a look... just filed a ticket number Ticket #3b8c35

[west osprey]

we will take a look as soon as possible, I removed your previous message as we don't want to alert a player that they're being looked into.

[runic kettle]

ok, so you have their name, thanlks! please take a look as soon as possible

[sly quiver]

yo i just got banned on rustoria eu medium for playing with a hacker as a duo i had no fucking clue do u know how long im banned for and if im banned on all rustoriua servers

[raven isle]

okay, strange, they were in a code lock base, and when banned base was stripped and everything looted, no worries, done for the wipe anyway, thanks

[sly quiver]

ok mate am i banned off all rustoria servers tho

yo @raven isle

[raven isle]

what ?

[sly quiver]

yo i just got banned on rustoria eu medium for playing with a hacker as a duo i had no fucking clue do u know how long im banned for and if im banned on all rustoriua servers

[west osprey]

He likely thinks you’re support 🤣

[west osprey]

!appeal

[glass olive]

Hey, @sly quiver

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven isle]

im not admin lol and if was id tell you to not play with random people or cheaters

[sly quiver]

ah fairs mate sorry bro

[raven isle]

its okay dude

[runic kettle]

@west osprey any news?

[west osprey]

You’ll get a response to your ticket in game with the conclusion

[runic kettle]

ok, so the player has been analyzed already?

[buoyant dawn]

Soo my game crash and i dont get a few minutes to get back in ? wtf is this bs

[west osprey]

I'm not the admin handling your specific situation, so I'm not sure. You'll need to wait for a reply on your ticket.

[night gazelle]

u forgor me

[ionic mortar]

@west osprey

Need more slots Br Rtg

[west osprey]

Zzzzz

[languid forum]

uncap medium, shit is so dead

US

[jovial edge]

guys eu low pop 2 hackers 1 - https://steamcommunity.com/profiles/76561199747545391/ 2 - https://steamcommunity.com/profiles/76561199781571852/

@west osprey

<@&274971100184576010>

[west osprey]

!ticket

[glass olive]

Hey, @jovial edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jovial edge]

I don't understand anything about these commands, help you have cheaters on the server

[west osprey]

We have a whole list of reports we have to go through, we don't take reports through discord. You can make a ticket in game by typing

/ticket add your message

[jovial edge]

i create

how can I transfer the steam ID of the players to the ticket?

[west osprey]

you can copy and paste

[jovial edge]

where to insert which command?

[tidal bane]

chat.

[tough minnow]

can an admin

check someone on rustoria us medium

[west osprey]

?

[tough minnow]

i got 4 combatlogs

can i dm you his steam name?

only hit head/ hand on 4 of us

[ionic mortar]

!ticket

[glass olive]

Hey, @tough minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough minnow]

!ticket

[glass olive]

Hey, @tough minnow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic mortar]

https://rustoria.co/support/report

[tough minnow]

i made ticket but i beg someone looks into him

[short vault]

cheater named visable on us main ban him NOW !

[glass olive]

Hey, @short vault

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough minnow]

its so obvs

[foggy vortex]

!ticket

[glass olive]

Hey, @foggy vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[long wren]

you can make ticket !

[dire nimbus]

76561199381931538 It's been 18 hours! When will I be unblocked****

[west osprey]

You were banned for hacking. That is a permanant ban. If you'd like to appeal please do so on the website.

[west osprey]

!appeal

[glass olive]

Hey, @dire nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

!ticket

[glass olive]

Hey, @fair atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west osprey]

yes

[dire nimbus]

I bought the computer yesterday

[dire nimbus]

It can't be a hacker!

[cunning plover]

if someone used hack on a old account, and came in with a new one, is considered ban evasion right ?

[west osprey]

You were banned today for cheating on our servers.

[dire nimbus]

I'm buying a computer that has been used by someone, and there is no problem

[dire nimbus]

I don't have a vac either! I'm really cheating definitely vac

[serene wharf]

playing on an alt while having ban on another acc isnt allowed

thats the definition of ban evasion

[cunning plover]

thank you, I wanted to make sure

Either way, I reported it and opened a ticket

Thank you for your time!

[west osprey]

ehhhhhhh Not completely true.

[dire nimbus]

If it's a computer problem, I'll return it! Please give me an answer!

[tidal bane]

i think if u get vac u can

[west osprey]

If they have a current ban on rustoria they can not play
If they have a gamebanned alt under 180 days, they can not play

[cunning plover]

Well I know he's gamebanned on 2 accounts

[west osprey]

If they were gamebanned while on rustoria, that is considered a perm hacking ban as well

[cunning plover]

idk if it's on rustoria

[west osprey]

recent or old

[cunning plover]

I'll check

[tidal bane]

damn suzy a snitch

[west osprey]

Feel free to put it in a ticket

[tidal bane]

thats crazy

[west osprey]

Rules are rules.

[cunning plover]

I put in a ticket

[tidal bane]

snitches are snitches

[cunning plover]

one account has gameban less than a year

[west osprey]

that's not the saying.

[tidal bane]

i mean its true

snitches are snitches and snitches gets stitches

xD

[cunning plover]

I prefer to be a fair player

that's all

people choose to do the wrong, it's their issue, but to come in again a ruin someone's game again, not cool

also, I was not the only one reporting it

[tidal bane]

more snitches

[cunning plover]

I'm proud to be one then

better say who's cheating, than being one

[tidal bane]

anyway how do i use a fishing rod again?

??

[ocean void]

To use the fishing rod start by holding right click and then casting out with left click.

[tidal mulch]

HOW DO YOU REPORT A CHEATER

[unborn cosmos]

!report 🙂

[glass olive]

Hey, @tidal mulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak elbow]

!ticket

[glass olive]

Hey, @peak elbow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean void]

@coarse zinc is there something i can help you with?

[coarse zinc]

yes do u mind moving me in vc

[ocean void]

!appeal

[glass olive]

Hey, @coarse zinc

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith steeple]

cheater on rtg

[glass olive]

Hey, @zenith steeple

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zenith steeple]

It wont let me make a ticket on rustoria rtg

https://steamcommunity.com/profiles/76561199334036296/ this is his steam profile

https://www.youtube.com/watch?v=VR-yoAK-bE8

[long wren]

.

[long wren]

https://rustoria.co/support
you can make tickets on the website

[raven mist]

Tickets dont work on rtg as its a training server

[zenith steeple]

Wont let me pick that server

[zenith steeple]

Just dont want him switching to a vanlla server and ruining someones wipe

[raven mist]

He is already offline

[zenith steeple]

rip

he will get gb overnight prob

[raven mist]

🙏

[zenith steeple]

[iron lagoon]

someone forward my ban appeal been waiting ages

[covert hemlock]

please help me how to get rid of the ban. I got banned for nothing

EU

[marsh fractal]

I don't know why I got banned. I think it's a VPN. I've already created a ticket and my ID is76561199169410993

[long wren]

!appeal

[glass olive]

Hey, @marsh fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[covert hemlock]

@long wrenpls help

[feral sage]

@jagged escarp waiting

[long wren]

how can i help you

[hidden thunder]

hey i have a guy hard blatantly cheating

on rustoria us main

[gloomy sparrow]

Please wait for us to review your ticket and don’t call them out in chat since it hinders our investigation

[hidden thunder]

wasnt called out in chat

no worries good luck. props if you give me my fully kitted sar back

[lyric basalt]

We cannot give anything back unfortunatelly

[hidden thunder]

its fine ive been here for years and made many tickets - that guy was blatant just handle it love you ❤️

however if you factually don't think that person is hacking you're out of your minds

i wish i had the clip

[worn wedge]

Hello, I played on this server 44 months ago and without cheats. I had an old computer then and 5 fps in the game

[normal jewel]

main is lagging hard

[terse knoll]

MAIN RIP!!!!!!!!!!!!!!!!!

[frank fog]

main full rip

[terse knoll]

@stiff widget

[raven mist]

Main is being restarted

[mystic osprey]

admin why am i still banned, it said i would be unbanned but it still wont let me join

@raven mist

are the association bans not temp or what

[shy remnant]

Depends on the ban, it’s usually 7 days but can be more depending on the situation

[mystic osprey]

Yea but my timer ended 30 minutes ago and it still says banned

[shy remnant]

If it just expired, just wait a bit until it sync with the servers. If you spam connect it’s going to make it longer

[mystic osprey]

Ok

[shy remnant]

Let it 15 full minute without trying to connect

Sometime it can take a bit longer to sync

[rapid blade]

@shy remnant dms please

[subtle oracle]

What is Come to Discord.gg/rustoria - Luke, why can't I access my server

What is Come to Discord.gg/rustoria - Luke, why can't I access my server

halo

please help me

[agile knoll]

Luke wants to talk to you so wait until you get an answer from him

[agile knoll]

@balmy cypress

[subtle oracle]

I am Laurentina, dear Mr. @balmy cypress . Are you there? May I ask if there is anything.

[ripe cargo]

Is there any reason why i keep randomly timing out from US Main?

[rugged thistle]

I just got banned for playing with a hacker but i was just in team with them i didnt know they hacking... ?

[cyan thicket]

hey me and my friend just got banned for playing with a hacker but i was just in team with them because they build close to us

[agile knoll]

!appeal

[glass olive]

Hey, @rugged thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile knoll]

!appeal

[glass olive]

Hey, @cyan thicket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rugged thistle]

nice so whole wiped fucked because we alli with a cheater?

like litteraly 10 min we in team with them we not even live in same base

[cyan thicket]

arc im not waiting 3 days to get unbanned when i was falsey banned

it takes 1 second to look and see that we weren't with them till like 30 min ago when we joined their team

[rugged thistle]

u can see we played like 10 hours yesterday and now we join team with them because they build RIGHT next to us and they ask if we wanna be peaceful and 20 min later we banned...

[raven mist]

You can say you wont wait but you will tho

[rugged thistle]

thats acutally crazy, so u are saying we played all wipe day for no reason and because we join our neihgbours team we cant play the rest of this wipe? 😅

[raven mist]

Always be careful who you team or ally with. Just appeal and explain it there

[rugged thistle]

oh and now we are getting raided nice 👍 💯

[raven mist]

You are acting like its our fault that you teamed up with a cheater

[cyan thicket]

we didn't team up

[rugged thistle]

brooooo if u can jump in a call we can explain

[raven mist]

Allying/teaming

[rugged thistle]

we didnt team or play with them

[raven mist]

^

[cyan thicket]

You tell me how we're supposed to know he was cheating?

[raven mist]

Im telling you to be careful not to team or ally with randoms

[rugged thistle]

thats not what i mean, we can explain in a call

[rugged thistle]

yeah but like thats just so annoying tho, can u get in a call with us maybe?

[raven mist]

I cannot join vc hence why i told you to make an appeal

[rugged thistle]

okay.

[cyan thicket]

So if we make an appeal it's gonna take the 3 days or can we get an exception and you just look at it now

[raven mist]

1-3 days , depending case by case and will be handled by the banning admin

I cannot im afraid

But you got to understand if you report a cheater and they get banned you’d also want the team/allies they are with banned

[cyan thicket]

Well can you atleast say who banned us

[raven mist]

Im afraid not

[cyan thicket]

Why not?

[raven mist]

Because we dont want said admin to be overloaded or spammed with dms. Hence why its also not showing in your appeal

[rugged thistle]

so whole wiped ruined? lets go yaaaai

[raven mist]

Lessons learned for next time i guess!

[rugged thistle]

lol, so what u are saying is your server is not safe to be allied with anybody.

[raven mist]

You are just trying to find any argument to cause drama

[rugged thistle]

no im just tryna get unbanned so i can play wipe, thats it.

i didnt play 13 hours yesterday for nothing.

[raven mist]

So dont team with a team you dont know and be more careful next time or wait for your appeal to be reviewed

Cant be pissed at us for banning cheaters and their associated players

[rugged thistle]

yeah but we are not really associated, if u just took 10 mins of your time to look into it.

[raven mist]

I already said i cannot ^^

[cyan thicket]

Yes we can because on any other server you banned the players who have their codes have bags and tc not the ones in ui

[raven mist]

Being in UI means you are allied or in a team with them

Benefiting in any way from the presence of a cheater

[cyan thicket]

Okay so playing out of team with a cheater is fine?

[raven mist]

Nope, you’d also get banned if we catch you teaming or allying

[cyan thicket]

How would you even know we were allied?

Maybe we were ghosting?

[rugged thistle]

so who can, since your an admin? the time u have been chatting with us u could have solved this easy? 🙂

[raven mist]

Thats not your concern 😉

[raven mist]

Like i told you i cannot check that as im not at my pc nor able to check your situation. And also told you the only one handling YOUR ban is the banning admin

[lost silo]

Shenzyyy look general

[gilded basin]

nice serv

medium so good

[raven mist]

Forwarding eu med

[crude jolt]

got told to come to this discord

[knotty aurora]

Eu long lag?

[crude jolt]

by @balmy cypress

got banned

[rugged thistle]

so who should we be chatting to cuz i dont think its fair the situation we are in rn...

[lusty flame]

why EU medium so lag

[raven mist]

To the one in your appeal

[gilded basin]

WHAT WRONG WITH MED 300 POP HELlo

why lagging every min

[rugged thistle]

yeah but just be honest, wouldnt u be bummed if u played all wipe day and get banned for stupid thing like this and then have to wait 3 days?

[sturdy pewter]

Us main is fine now?

why so many time out

[rugged thistle]

because its 100% gonna take 3 days😂

[lusty flame]

too lag can't play

[raven mist]

I would yes. But discussing this here is not going to speed it up honestly

[knotty aurora]

EU long timeoutes please check problem

[sturdy pewter]

why is it not fix?

[rugged thistle]

so how can we speed it up, u cant pull any strings at all?

[sturdy pewter]

i want refund my vip

[cyan thicket]

Lets say the the guy who banned us leave rustoria like skylinegtst who the fuck is gonna look at out appeal then because it took 6 months for me to get unbanned last time

[vocal marsh]

eu long is lag

[raven mist]

They wont

You’ll get a reply

[cyan thicket]

Tomorrow isn't promised

[rugged thistle]

today atleast?

so we can acutally contiue playing

[cyan thicket]

They could die in a car crash or some shit idk

[raven mist]

Lets not get into to extreme situations lol

Be patient

[rugged thistle]

alright im gonna drink some more faxe kondi and some chips and when im done with that and watching thius youtube video i better be unabnned and ready to shit om some noobs

[raven isle]

Appreciation post to
Rustoria
discord mods who look into tickets. Yesterday it took FOUR minutes for them to ban a cheater. Last wipe I made 3 tickets and all 3 cheaters banned within 1 hour. There response time is insaine and tolerance for cheaters is zero, thank you

[crude jolt]

hey shenzzyy

i got banned and it said come to discord- Luke

[cinder olive]

if u can't beat them just join them.

[crude jolt]

not to sure why

[rugged thistle]

@raven mist u gonna farm some upkeep for us or what are we supposed to do?

[crude jolt]

or anything

[raven mist]

You wait

[rugged thistle]

i think we have like 3 hours in tc

okay okay just tu add some salt to the wound @raven mist are u ready? so last time we played rustoira my friend got falsy banned and we have waited 8 months to play this wipe. FIRST WIPE BACK at rustoria and guess what.. FALSY BANNED again. are we lucky or unlucky?

[cyan thicket]

We had a great fucking wipe and then have to wait atleast 3 days for something we didn't even know could happen i was thinking like checking tc and shit like that to see if they were actually teamed up with us or not just like ghosting, you could look at when they joined the server and who killed who with what there are so many variables to look into to see there is 0 chance we have been allied or teamed up with them even just looking at when the building was built could give you a clear indication that we weren't with them.

[bitter vigil]

nicve i got killed on the raid bcs of lags

thx rustoria

[rugged thistle]

oh and we have waited like 8 months to play because the guy who banned him left rustoria. So far we have had a really nice experince with rustoria yai

[raven mist]

You can call it falsy, but you were banned due to teaming with a cheater

[raven mist]

Wait for your appeal all i can say. Wont take that long

[cyan thicket]

We were ghosting yesterday and you're telling me if we got into their team and didn't get their codes but just in their team to look like we were one of them to siphon loot out of their base it the same as teaming/allying?

[rugged thistle]

i say falsy because it is

[raven mist]

You do you

[knotty aurora]

I keep timing out of EU long, is there a solution?

[rugged thistle]

If you took a closer look, you'd be ashamed of how you're handling the situation, my friend. "You do you" craaazzzy

[cyan thicket]

Shenzyyy just @ the admin who banned us in dm and say they are annoying or some shit i bet that guy who banned us is jerking off

[raven mist]

You calling it false when you literally admitted to allying with a cheater

So yes. You do you and call it false

[rugged thistle]

Im just saying if u looked into it

[bitter vigil]

alright i will better play 10000000000x server 😭 wtf why i can not kill anybody but they can bcs of lags

[cyan thicket]

allying and waiting for them to gain your trust is 2 completely different things

[raven mist]

Hmmm

Like i said again

Wait for you appeal

Not going to keep discussing this

[rugged thistle]

ill keep your word on this then.

[raven mist]

!steamid

[glass olive]

Hey, @rugged thistle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged thistle]

76561198360314465

[cyan thicket]

Like think about this you wouldn't be here chatting to us if you just send 1 dm to the guy who banned us and thats it idc if he doesn't respond or says he's busy

[rugged thistle]

im already logged in on the rustoria homepage.

[cyan thicket]

OKAY THAT FUCKING GAY WE GOT BANNED FOR A FUCKING WEEK????!?!?!+

[raven mist]

Excuse me?

[cyan thicket]

We got banned for 1 week

[raven mist]

Like everyone that gets banned first offence for pwh

[rugged thistle]

this was my last wipe on rustoria haha

[cyan thicket]

Like hello do the cheaters also get 1 week ban?

[raven mist]

I also suggest you to keep it respectful

[raven mist]

No

Perm

[raven mist]

Ok nvm then

[balmy cypress]

Looking at it, seems like it was me who banned you. Please make an appeal and explain your side and I will read and reply soon

[cyan thicket]

Thank you luke ❤️ I like you

[rugged thistle]

Luke just please fix this its unfair, if u look into it.

[balmy cypress]

Don't write here, its not helpful to have to read across 30 messages to understand your side, put the appeal on bans.rustoria.co and I'll look in the next 30 minutes

[near halo]

bro i got banned from rustoria for hacking

[rugged thistle]

i already made a ticket, and we can even jump in a call and explain?

[cyan thicket]

❤️ ❤️

[near halo]

tf its mean

[balmy cypress]

I cannot VC currently, will review in a second though

[near halo]

@balmy cypress hey can you check dm

[rugged thistle]

Okay

[subtle oracle]

@balmy cypress

help me

[balmy cypress]

DM'd you

[crude jolt]

hey luke

u told me to come to discord off a ban

KingFgx

[subtle oracle]

luke Please help me.

[potent stratus]

leaderboards down?

[vocal marsh]

EU Long server lags, what to do?

[lime grove]

Eu Long kicked me out three times in five minutes. I was trying to build but the last thing I saw was an antihack message

[knotty aurora]

EU long keeps kicking players out

Idk if admins know

[wide meadow]

I cant log in on eu medium for no reason.

[frozen yoke]

Fix the fucking server that lags every 2 minutes 10 times

[wide meadow]

thats why i cant log in on medium ??

[frozen yoke]

eu medium

[vale matrix]

same

[wide meadow]

but there is 350 players

why I cant log in wtf XDDDD

[vale matrix]

my friends in

but i cant get in

[wide meadow]

nah i go roll a joint idc

[vale matrix]

please fix eu medium

i sprinted home for this bro

getting raided twice yesterday even

[wide meadow]

they just care about 10$ / per player

[vale matrix]

its vip only sevrer now trust

[wide meadow]

if u want give 10$ they respond same second

[vale matrix]

@balmy cypress i buy vip if fix

[wide meadow]

im logging in now

it work for me now at least for now

kicked me

[vale matrix]

i got in beofre

but couldnt get up from bag couldnt even f1kill

[wide meadow]

ANY ADMIN CONTACT US ???

drop money now so i can buy VIp again i dont care i bought VIP for that ???

im not 15 yo im 24 i dont wanna waste money on nothing

give free vip

[vale matrix]

<@&274971100184576010>

🙏 fix

[night gazelle]

not true they havent responded to my ticket about giving them 10$ yet xd

[raven mist]

Right on it

[vale matrix]

@wide meadow 💀

[raven mist]

👀

[night gazelle]

damn

that was fast XD

[vale matrix]

@raven mist restart eu medium please bro

that server broken

[raven mist]

We’re aware

Being worked on atm

[vale matrix]

do u know about how long

its gonna take

like is it minutes or hours

[dapper saffron]

Are you aware that eu long is broken too @raven mist

[raven mist]

Yes sir

[dapper saffron]

Alright

[vale matrix]

https://tenor.com/view/nitrado-last-oasis-servers-hamster-pc-running-gif-17096309

that their servers trust

[ornate kettle]

rustoria eu long 6000 ping

[upbeat tartan]

Растория мондейс ало серверам жопа миллион пинга

[oak vortex]

Ayo i literally just bought a goat to mow the lawn so i can play rust and now the server is offline? I want my goat damn money back!!!

[full canyon]

Refund my vip.

[unique jewel]

^^^

[crude tundra]

Can members who purchase within 24 hours receive a refund?

[unique jewel]

can we actually ? please it is unplayable

[knotty aurora]

Please announce when the problem is fixed, thank you

[long wren]

It's possible if you haven't used it

[fallow bramble]

Can you refund my VIP please? I legit havent been able to use it since ur servers are always lagging. Thx

[shy remnant]

According to our ToS, unused VIPs can be refunded. If you have used it, it wouldn’t fit under the ToS for a refund request. Please make a #payment-support ticket as only our payment team can assist on that side

[wide meadow]

dude refund me , i go out , roll joint , 45 mins still cant login

just refund me or i will sue you, third month in row i cant play for days but i pay , refund right now .

[shy remnant]

As said above, if your VIP is unused, make a #payment-support ticket

If it’s been used, you can still make a ticket but it will likely won’t be refunded

[wide meadow]

alright i swear u will refund used vip , you will see 🙂

[vale matrix]

i have -1 ping

[wide meadow]

im not 15 yo kid dude , youll see how u do all when i sue you

[outer knot]

restart eu medium pls

[shy remnant]

ToS are available when you make your purchase on the website. You can read them on the website if you want

https://rustoria.co/terms

[outer knot]

eu medium is lagging

[wide meadow]

it says nothing in ToS that if servers are unplayable for days , so i can sue you easily

[shy remnant]

#announcements

[shy remnant]

Ok

[heady finch]

retard alert

[vale matrix]

its 10bucks on a game

[wide meadow]

because i have records of all lags for 4 months , ill just go to do it now , see ya

[shy remnant]

Sure

Don’t forget to make a #payment-support ticket

[vale matrix]

😭

[wide meadow]

you wanna see how much money i give rustoria ? fully ???? 10$ ? XD it happens for months!

[long wren]

chill bro

[shy remnant]

Just make a #payment-support ticket ffs

And read the terms of sales

[wide meadow]

i readed nothing about unplayable server ?

[shy remnant]

Wait let me try again

Make … a … #payment-support … ticket

[wide meadow]

i agree to all if i can play the game XDDDDDD i cant play ffs ???? XDDDD , dude i pay , and i want to play wtf is wrong in that ?

[oak vortex]

You‘re repeatedly going to the same bad performing server and spent money on vip and now u complain. Go to see a doctor

[shy remnant]

Nothing is wrong with that, we do want it as much as you do

I am just answering your questions about refunds

Lunatic, not the place for that

Thank you

[wide meadow]

now 2 wipes , 3 months 🙂 every wipe

[shy remnant]

It’s a #support channel, please keep your messages only for assistance purposes

[fresh tide]

Whats about Medium? is it down? cant connect

[shy remnant]

Host is on it

[onyx rose]

@wide meadow I just read all your messages please just make a #payment-support lol you're making it so much harder on yourself

[shy remnant]

We are waiting

[fresh tide]

Ok, thx. was is wrong with your Servers for last few wipes?

[wide meadow]

bro my brain just cant process that ... about 15 k dollars per month rustoria get , even more .. and cant make working servers + its OFFICIAL RUSt .. bro i dont want ticket i just wanna know how top of rustoria owners brain works , i cant underrstand that even with 24 y

[shy remnant]

Latest news was a huge focused DDoS. Today, I have no idea and I can’t confirm what’s the global issue affecting us. I am very sorry, we do not want this to happen as much as you do

[wide meadow]

its so simple , dont be greedy , pay more , better host , more vip's purchased bcs people happy ... SIMPLE AS FUCK , but owner is so greedy guy

[shy remnant]

You’ve been answered already, now please stop

[wide meadow]

dont be greedy please , make better host.. ddos is simple to defend i can be your host for 5k dolar / month

[wary ice]

pls fix server eu medium

[onyx rose]

you're a silly fella 😭

[balmy cypress]

We have the best available for everything, no costs are cut. There will be issues even when going for the best available

[onyx rose]

Amen

[balmy cypress]

You wouldn't be able to understand unless you were sitting in the shoes of those who handle these things, we quite literally have the best servers we can have

[vale matrix]

before u was 25

[balmy cypress]

many things come together to run these servers, we do our best to control it all but unfortunately some things are out of our control

[wide meadow]

but bro if u have best , why survivors 2x servers dont lag with 750 people on wipe day

didnt lag any time i played EVER

[vale matrix]

bro just chill out

[balmy cypress]

Can't comment publicly on what is happening right now as its being looked into but previously we were being attacked. In cases like previous of course others won't be lagging when we do

[balmy cypress]

You are very welcome to play on other servers if you believe the experience is better as rust is a free market for you to play anywhere you like. We are confident that over time we will massively improve on the issues that had popped up in recent times and you will return when you can see that improvement

[short siren]

tell me the approximate time when everything will work

[balmy cypress]

Its not possible to give an approximate time yet

[vale matrix]

i somehow got in eu medium

[balmy cypress]

I don't even speculate and guess other than saying ASAP as I couldn't be sure

[vale matrix]

i hope i wont have 15k ping again

[lunar void]

main is taking a poop

[oak vortex]

Just be like my goat, if the grass isnt green enough it goes elsewhere

[tepid flame]

us main server Sooooooo lagginggggggggg

[wide meadow]

But u just said u have best of the best , cant be better .. so how to fix my man ...

[balmy cypress]

As I said, things are out of our control

we are working towards taking those things into our control as much as possible

[full canyon]

EAC .. EAC .... EAC ................

[wide meadow]

i would love , i play rustoria too much

[sullen vale]

Luke EU MEDIUM is un playable

[balmy cypress]

Aware and its being worked on as quickly as possible

[sullen vale]

ok good can you give a time for that

[long wren]

디도스때문에 어떻게 할수가 없네요..

[balmy cypress]

I wrote above that its not possible to say currently, our host is working on the problem though and we hope to have an update very soon

its not fair for me to guess a time when I cannot be sure, as it could be longer and then I'd have misinformed you. But it will be as quick as possible

[sullen vale]

ok you see the thing is if i lost all my shit because this lag

[mossy axle]

AND EU LONG LAG

[sullen vale]

EU long dead so dosent matter

[woeful hemlock]

при заходе на сервер пишет hacking

When I log into the server it says hacking

[unborn cosmos]

!appealRU

[glass olive]

Привет, @woeful hemlock

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[woeful hemlock]

Can't find a server with a ban on the site

[long wren]

Which server did you get ban

[tepid flame]

ㅜㅜㅜㅜ

[woeful hemlock]

eu medium

[white shoal]

any mod/admin on or anyone who gambles? i've got something to run by you im like 90% sure my mate got his shit stolen

@wispy dirge

[raven mist]

Whatsup

[white shoal]

dms?

[raven mist]

Sure

[woeful hemlock]

how to get unbanned?

[sudden rover]

When wil you check pm?

[near halo]

!report you can make a ticket on this website https://rustoria.co/support/report or do the command in game /ticket and add your message

[glass olive]

Hey, @vague wyvern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

!appeal please make an appeal on the website https://rustoria.co/support/appeal

[glass olive]

Hey, @woeful hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful hemlock]

I can't select the right server

server EU Medium

[vale matrix]

theres a big ass zerg g12 they had ak in hour 2

they raided us TWICE in 8hours

MuZeG97 killed me when i had kit and he just got banned

[near halo]

after following the link for the ban appeals and logging into steam are you clicking ban/mute appeal?

[worthy juniper]

The admins banned me three months ago for my nickname, I changed it, but they didn’t lift the ban; I wrote a ticket, but they didn’t answer me. steam- https://steamcommunity.com/profiles/76561199563827069/

[lyric basalt]

You are not banned because of your name

What's the disconnect message saying ?

[worthy juniper]

ban evasion

[lyric basalt]

yes

[worthy juniper]

Read in PM

[woeful hemlock]

ban

[near halo]

and is the site not finding the ban?

[woeful hemlock]

and a completely different server appears on which I have never played

[fallow creek]

where do i open a ticket

[woeful hemlock]

yes

[near halo]

for a ban/mute appeal or to report a player?

[fallow creek]

report a player

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

If the website is not finding your ban click the mute appeal and write in the box that it is for a ban appeal

[fallow creek]

ok so i figured out how to input a ticket in game just wanting to make sure it went through 🙂

[near halo]

on the support website you will be able to see your open tickets

[woeful hemlock]

there are no servers in the mute field

[near halo]

?steamid

[glass olive]

Hey, @woeful hemlock

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[woeful hemlock]

76561199126351330

[near halo]

please wait for an admin to check this for you. if you do not hear from an admin after a while, feel free to send your steam id again in ⁠this channel and explain your situation again.

[woeful hemlock]

where will I get the answer?

[steel kite]

is there any cheater report here on discord?

[near halo]

an admin will respond to you

[near halo]

!ticket please create a ticket on the website which is the first blue link below or you can do the command in game /ticket and add your message

[glass olive]

Hey, @steel kite

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[woeful hemlock]

ok

[steel kite]

ok ty ill do it

[limpid token]

rage cheater out side my base hard aimbotting btw and flying us med

@gloomy sparrow

[raven mist]

Did you create a ticket?

[limpid token]

do i need to he is flying aimbotting the whole server?

[raven mist]

Yes please, add a name to it

[limpid token]

never mind he is ban

[raven mist]

They mightve just gotten banned

Yeah

Gotcha 😂

[limpid token]

do they get asso or no

[restive pike]

How can I make a report on website all the previous players are from months ago?

[gaunt orbit]

hello, today I went to the rastoria and it turns me off due to the fact that I used cheats, although I had never used them before, help me solve this problem

[near halo]

!appeal please make an appeal

[glass olive]

Hey, @gaunt orbit

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude jolt]

@balmy cypress

i came to discord like u asked for the ban for agesssss now

[lyric basalt]

!steamid

[glass olive]

Hey, @crude jolt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jovial edge]

wtf?

Wtf? disconnected: Come to discord.gg/rustoria - marzy @lyric basalt

[lyric basalt]

!steamid

[glass olive]

Hey, @jovial edge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jovial edge]

76561199082693353

marzy wtf man?

[lyric basalt]

Send me DM

[jovial edge]

what dm?

[lyric basalt]

Private message

[jovial edge]

@lyric basalt check ls in the discord

[jovial edge]

I wrote to my personal account

Why are you kicking me?

bro wtf?

[hallow dagger]

hey i got some problem with the payment. I got charged with 4.99 GBP and i did not buy anything. Can i get some help?

I dont played rustoria long time ago. Idk why i got charged.

[balmy cypress]

Hey, likely a subscription. Please open a #payment-support ticket to discuss

[hallow dagger]

@balmy cypress hey , i did it. Thanks for the help and i hope u will be one whos helping in my case again

[balmy cypress]

Yeah it’ll be me, will get back to you in the ticket shortly 🙂

[hallow dagger]

alr im waitng. Take your time.

[summer hull]

how can i check my vip status?

[near halo]

signing in at https://donate.rustoria.co/ will allow you to see your active subscriptions and past purchases

[near halo]

DM him your steam ID and when he available he will respond

[jolly bone]

This my ticket #98abb6 can someone admin ans me ?

[gloomy sparrow]

@fading linden how can we help?

[lyric basalt]

my ctd

[gloomy sparrow]

[quartz cliff]

Não tem nenhum ADM que vê ticket

[muted wing]

Why can't i talk in LFG channel guys? Did i not do something ?

[hearty fulcrum]

there is a slowmode on the channel, so you can only post something in that channel once every 2 hours or so. i can see that you just typed in there 35m ago, so you will still be on a timer

there is a timer on the right side of the message box that will show you how long you have left until you can type again

@grave stump hello, do you need support?

[knotty aurora]

EU long

[gloomy sparrow]

!report Please do not call potential cheaters out in chat since it prevents us from investigating them properly

[glass olive]

Hey, @knotty aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grave stump]

ello adm ?
us medium my is hacker?why

[lyric basalt]

Are you trying to report someone or you are banned ?

[jolly bone]

@lyric basalt Me too I'm guessing I used a VPN

[lyric basalt]

!appeal

[glass olive]

Hey, @jolly bone

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jolly bone]

Sir i already appeal

[toxic urchin]

now you just have to wait for an admin to get to your ticket

[rain pond]

I am banned from the server, they told me to write here, what should I do?

[near halo]

does it have a name in the disconnect message?

[rain pond]

сейчас отправлю текст отключения

[spiral robin]

i am bunned for hacking, help me, i dont cheater

[rain pond]

I'll send you a disconnect text now

[near halo]

okay

[near halo]

!appeal please create an appeal on the support website which is the first blue link below

[glass olive]

Hey, @spiral robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rain pond]

Disconnected: Come to Discord.gg/rustoria - SkylineGTST

[near halo]

?steamid

[glass olive]

Hey, @rain pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

Пожалуйста, отправьте свой Steam ID

[rain pond]

76561199219810517

[spiral robin]

I have created a ticket for how long to wait for the application to be reviewed

[near halo]

Пожалуйста, подождите, пока администратор проверит это за вас. Если через некоторое время вы не получите ответа от администратора, не стесняйтесь отправить свой Steam ID еще раз

[rain pond]

хорошо

[near halo]

appeal responses take 1-3 business days but could be more or less based on the situation.

[spiral robin]

pizdec

[near halo]

Ответы на апелляцию занимают 1-3 рабочих дня, но могут быть более или менее в зависимости от ситуации

[spiral robin]

what could I get banned for if I didn't play with cheats

[near halo]

К сожалению, я не могу ответить на этот вопрос за вас, потому что я не знаю точных деталей вашего бана. Вам нужно будет дождаться ответа

[rain pond]

мне сколько нужно ждать ответ?

[runic kettle]

cant /report ingame

@lyric basalt

[near halo]

you can make a ticket on the website https://rustoria.co/support/report

[random gazelle]

I just had someone contact me over Steam presenting themself as a moderator of Rustoria servers, is "Yahweh" a real person? Got a suspicion they are not -.-

[gloomy sparrow]

!scam

[glass olive]

Hey, @random gazelle

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[summer smelt]

!ticket

[glass olive]

Hey, @summer smelt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random gazelle]

Rock on Plate thanks homie! 🙂 Have a good one

[serene salmon]

how long should I wait for the discord link request?

it has been 3 days already

[ripe cargo]

can i please appeal a mute, i didnt know i wasnt allowed to say this word. its 12 hour mute

[remote ingot]

can i appeal a ban

[west osprey]

!appeal

[glass olive]

Hey, @remote ingot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[remote ingot]

i appealed it im waiting for someone to join the support chat

[patent bolt]

It can take up to 1-3 business days to receive a response. They are answered in order they are received.

[lyric helm]

Reported a definite cheater and possible cheater teammates. Is there an admin online?

I'd like for them to be investigated while they're online otherwise I get my tickets answered with "they're not online we can't investigate forwarded to eac" and face the same guys next wipe.

[sick badger]

Someone using hard ESP on eu medium, dont know names, they are inside silo

[quasi breach]

Where can I get whitelisted?

[mellow tundra]

@quasi breach We allow VPNs

[quasi breach]

not for vpn

[mellow tundra]

For?

[quasi breach]

for game banned account that was 800+ days ago

[mellow tundra]

Send your steam id

[sick badger]

Please

[mellow tundra]

!report @sick badger

[glass olive]

Hey, @sick badger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sick badger]

I did make a ticket, i need it reviewd like rn

https://steamcommunity.com/profiles/76561199664396494 please just look man, they are hard cheating

[mellow tundra]

You'll get a response to your ticket when we look into it

[sick badger]

he is actively cheating with his team right now, when u review it he will be offline, like every other time i make a report

[mellow tundra]

There's quite a few of us on right now. I can assure you it'll be looked into soon

[modest pumice]

can i talk to mod

[static blade]

bro can i talk to an admin please

[modest pumice]

or can mod spawin in loot cuz i j lost sm from a flich

[thin plover]

we can't do that

[static blade]

i just got railed by a rage cheater i have a clip can i get my submarine back?

i have a clip and everything please man i just want my submarine back idc about all my other loot

[thin plover]

no we do not return loot or anything

[modest pumice]

rustoria is so shit istg

[sick badger]

Don, he has 2 hours of rust, cmon

[static blade]

thats bullshit bro I WAS BEING FOLLOWED FOR 2 FUCKING MINUTES BY A RAGE CHEATER AND I HAVE A CLIP AND I CANT GET MY SHIT BACK THE FUCK IS THIS

[thin plover]

we are an official server

would Facepunch give your loot back?

[static blade]

YEAH WELL YOU GOT SOME FUCKING OFFICIAL RAGE CHEATERS TOO OR ATLEAST CAN U SHOW ME WHERE THE CHEATER BODY IS???

I HAVE A CLIP WHY CAN I NOT GET MY SHIT BACK THE FUCK IS THIS

[thin plover]

because we do not interfere with gameplay

[static blade]

ITS NOT FUCKING GAMEPLAY BRO ITS A GUY SWIMMING AT A MILLION MILES AN HOUR SHOOTING FUCKING UNDERWATER

I HAVE PROOF OF ME LOOSING MY SHIT AND WHAT I LOST SO WHY THE FUCK CAN I NOT ATLEAST HAVE MY SUBMARINE BACK I DONT EVEN CARE ABOUT THE REST

[thin plover]

as much as you are angry right now and I do understand, I cannot return anything

[static blade]

IM BROKE AS SHIT I HAVE NO GUNS AND I LOST THE ONLY THING I USED TO GET LOOT TO A FUCKING RAGE CHEATER THE FUCK IS THIS MODERATION IT TOOK YOU GUYS FUCKING 5 MINUTES TO CATCH A MOTHERFUCKER FLYING UNDER THE MOTHERFUCKING WATER

CAN I GET A GODDAMN HIGHER UP I DONT WANNA TALK TO YOU ANABOLIC

[thin plover]

the answer will stay the same

[static blade]

I HAVE A CLIP OF WHAT I LOST AND EXACTLY WHAT HAPPENED AND I CANT GET MY SHIT BACK???

[thin plover]

no

[static blade]

YEAH YOUR FUCKING LONELINESS WILL STAY THE SAME GO GET SOME PUSSY YOU FATASS LONELY DISCORD MOTHERFUCKING MOD EMO FUCKING LOSER FATASS

[thin plover]

I hope you have a better night

[west osprey]

whoahhhhhhh lets just calm down buddy.

There's a lot of unwellness happening here

[lyric helm]

Do you guys actually ban aimhacks or just forward them to eac/face punch only?

[hearty fulcrum]

we do not disclose any information about how we ban cheaters. if you make a ticket, the admins will investigate, and if they find something, they will ban the player.

[sick badger]

https://steamcommunity.com/profiles/76561199664396494 Please for the love of god..

[west osprey]

If we have evidence to ban a player, they get banned.

[lyric helm]

Opened a few myself and my team mates do too. Thanks for investigation.

[lyric helm]

Do you guys get any evidence from server logs or do we have to submit a screen record? Just asking for next time if I should set up a screen record.

[hearty fulcrum]

if you have a clip to provide evidence to admins or help their investigation, please include it in the ticket, and the admin will review it when they see the ticket

@sick badger please do not call out cheaters in this chat or any chat. we do not accept reports in discord, but you can make one in-game using the chat command /ticket add on the server or on our website at https://rustoria.co/support

[sick badger]

i diiiiid 40 minutes ago, now they just leave and u wont ban them cuz they left, his account should be enough to just isnta ban him

[lyric helm]

Some servers do kick suspicious accounts like new accounts, no other games other than rust etc. Do we have something like that here? If not where do I submit a suggestion?

[hearty fulcrum]

this is one of the reasons why we ask everyone not call out cheaters. if a cheater is aware that they will be investigated because someone has reported them, they would most likely try to avoid getting investigated/banned and leave the server.

[sick badger]

Yeah this is the first time ive called someone out, because they leave after toggling

[hearty fulcrum]

you can make a suggestion or leave feedback for us in #feedback-suggestions

[sick badger]

i know you guys are working hard and that there is alot of reports, its just so frustrating seeing the game u love playing getting mauled by cheaters, i report here, they dont get banned, 2 months later they get Game banned

[hearty fulcrum]

thank you for making a ticket to let us know. i understand it can be frustrating to have to wait to hear back on your report. our admins are working on tickets in the order that they are received. if there are many tickets ahead of yours, that is likely the reason you may be waiting longer. but tickets are prioritised and they will be viewed by an admin as soon as they get to your ticket. keep in mind that it does take time to do an investigation on a player as well. also, if you have submitted a ticket to f7, our admins cannot see it as those will only be sent to facepunch

[sick badger]

yeah i know its hard work, thanks for doing the work i guess, just bloody frustrating

[hearty fulcrum]

our admins are people, not anticheat. we would love to be able to always accurately and quickly find cheaters to ban them, but it does take time and sometimes, the admins cannot find any evidence during an investigation. if this is the case, you are welcome to create another ticket to ask them to take another look, and most times the admins will forward the player to EAC as well

[hearty fulcrum]

i understand completely - we don't want cheaters on our servers either. thank you for the report and thank you for waiting

[ancient oracle]

why does the leaderbaord not work?

[wraith nimbus]

How does one qualify as a Rustoria-affiliated streamer?

[lean breach]

im in waiting support, could any admin help me?

[fiery isle]

hey jenx

[thin plover]

hi, what can I help you with

[fiery isle]

i just said hello i don’t need any help

[lean breach]

@thin plover can you respond my ticket?

[wraith nimbus]

@thin plover "Hi there. Unfortunately we can not assist in this situation as we only provide support with stream sniping with our partnered streamers. Feel free to reach out to Rustoria on "X" (twitter) to see if this streamer would qualify.". How can i qualify?

[thin plover]

if you reach out to us on X like it says

[wraith nimbus]

but on X you don't reply me, that's why i'm here

trying to reach out one of you so you can tell me how can i qualify

[lean breach]

@thin plover

[brave lance]

feel free to reach out to @balmy cypress for more information

[wraith nimbus]

On DM? or here?

[thin plover]

someone will, just be patient

[brave lance]

DM him

[wraith nimbus]

Thank you very much, i hope he can help me

[stable belfry]

How to open a ticket to support?

[brave lance]

!ticket

[glass olive]

Hey, @stable belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zenith steeple]

Nope

[faint wagon]

client.reportplayer 76561199336739508

[near halo]

Appeal #d2397d

[ripe rose]

where is the appeal things

[brave lance]

!appeal

[glass olive]

Hey, @ripe rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ripe rose]

Ticket #ebc5e2

[bleak hatch]

I jsut found a guy off of rust lfg and played with him and he was a cheater, and i didnt know Im weondering how i appeakl

[brave lance]

!appeal

[glass olive]

Hey, @bleak hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unborn cosmos]

Although please note in the rules it states “Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted.”

[bleak hatch]

oh ok, well im sorry that he was cheating, I met him liek 15 minutes ago on rust lfg so, how long is that ban?

[unborn cosmos]

It depends on the circumstances it should say the length of the ban when you try to load into the server but if not it should be confirmed after an admin has reviewed your appeal

[bleak hatch]

Ok

[unborn cosmos]

!report - please dont call out cheaters in the discord

[glass olive]

Hey, @outer knot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deft yoke]

@fossil igloo

[ocean void]

Did you need help with anything?

[fossil igloo]

Was a come to discord ban

[gleaming heron]

how do you appeal a ban on the servers i got banned like 2 yrs ago when i first started a rustoria server was the first one i tried to join and i was insta banned idek why

[unborn cosmos]

!appeal

[glass olive]

Hey, @gleaming heron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid heron]

admins

i was told from my ticket that i will be unbanned when my week time was up and my week time just got lifted and it says im still banned

[sweet acorn]

same

[pallid heron]

any admins on for help

[unborn cosmos]

If your ban was only just lifted then give it some time to sync

[pallid heron]

ok

[unborn cosmos]

Takes around 15 mins

[scarlet knot]

how i talk to an admin

[unborn cosmos]

I’m not an admin but I may be able to help you out. What’s the problem?

[agile path]

!ticket

[glass olive]

Hey, @agile path

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[scarlet knot]

i got what i needed just now

[agile path]

Hello, I am entering your server for the first time and I was banned before I could enter the server. I opened a ticket, can you help? What is the reason for this?

[unborn cosmos]

!appeal Hello please make sure it was an appeal you made and they will be able to assist you

[glass olive]

Hey, @agile path

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[agile path]

I did it this is my ticket number Appeal #cd3d92 Help me pls

[unborn cosmos]

An admin will review it as soon as possible but please note the standard response time for an appeal is 1-3 business days

[agile path]

My friends are playing on your server and I want to join them quickly please help

[unborn cosmos]

There is nothing I can do unfortunately you will just have to be patient and wait for an admin to review it

[agile path]

Thank you

[iron lagoon]

can someone forward Appeal #519bdd

i been waiting a day for a response

[unborn cosmos]

The average response time for an appeal is 1-3 business days so please be patient 🙂

[pale ravine]

@stiff widget hey there me and my buddies got banned one of which supposedly cheating we all just made appeals just now he said he is open to pc check we would just like to play some rust on this fine friday night 🙂 let me know if you could de me a favor and check on this as i believe it is faulty ban

[near halo]

hello

[pale ravine]

Appeal #2c738e

[near halo]

The average response time for an appeal is 1-3 business days

[unborn cosmos]

Hello, is there something you needed help with?

[near halo]

just wanted to say hi

[unborn cosmos]

No worries if your keen for a chat use our #general

[valid fable]

У нас на сервере завелся читер, неоднократно убивает через все кусты, всегда знает кто где... Профиль новый в стиме, проверьте пожалуйста https://steamcommunity.com/profiles/76561199382169400

[unborn cosmos]

!reportRU

[glass olive]

Привет, @valid fable

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[near halo]

all good

[tribal siren]

any admin can check my mute appeal real quick pls #6ad4fe thanks!

[unborn cosmos]

Hello Zai, please note the average response time for an appeal is 1-3 business days so please be patient and I’m sure an admin will get to it as soon as possible 🙂

[grand wadi]

Hey admin, my account has been stolen, can I request to ban him?

[long wren]

nope

[ocean void]

If your account has been stolen, feel free to read steam support solutions
https://help.steampowered.com/en/wizard/HelpWithAccountStolen

[alpine hare]

@jagged escarp

hello

admin

chooky you tell me come to discord where are you

[gloomy tendon]

I was banned for playing with a bloody mouse for a long time,
but now I'm playing with a different mouse.please unban me https://steamcommunity.com/id/ADASFDA/

[alpine hare]

inshallah where is the support 🙏

[gloomy tendon]

i get ban in rustoria eu medium 3

@jagged escarp @fossil igloo @raven bison

[alpine hare]

oi oi oi bakaa

[gloomy tendon]

hey

[wispy dirge]

?appeal

[glass olive]

Hey, @gloomy tendon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine hare]

oi oi oi why not respond to me baka👷

[whole dew]

for what would you need support?

[alpine hare]

idk i cant join server says to come here

was working fine this morning then i tried to join eu and it wont let me says come to discord.gg/rustoria

[sick quail]

wtf is this why i cant join

[alpine hare]

bros downloading the map

[sick quail]

how to download

[whole dew]

do you get disconnected?

[alpine hare]

go to steam>steamapps>common>rust>maps and find the servers map you are joining and delete it xiazhou

yes

[whole dew]

can you send me a screenshot of the disconnect msg?

[alpine hare]

i cant send image here for some reason

[whole dew]

dm

[sick quail]

i dont have map with name in maps

[near halo]

Appeal #f8de8a

[whole dew]

please understand that it might take 1-3 days

[sick quail]

help me please

[alpine hare]

delete all map files

should fix

[sick quail]

still cannot

[shy remnant]

Download the map manually and try again

10x EU No BPs, right ?

[sick quail]

yes . i dont know how to download

[shy remnant]

https://maps.rustoria.co/procedural__3500_UDqipiwV5E-XV1vCEIe4Xw.map

Put this into your steam>steamapps>common>rust>maps folder

And then connect again

You will always find the maps of the wipes in #wipe-feed

For instance, mine is G:\SteamLibrary\steamapps\common\Rust\maps

[sick quail]

u sure like this??

[shy remnant]

No click on the link, it'll download you a .map file

Then you drag it there

Or download this ^

[sick quail]

cant dowload

[shy remnant]

Weird, I have downloaded it for you and linked it above

[sick quail]

yes i downloaded thank u bro i joined

[shy remnant]

https://tenor.com/view/thanks-bro-cheers-you-got-it-gif-13830440

[sick quail]

god bless u