#support

1 messages · Page 587 of 1

candid cosmos
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my misstake for dying to a cheater and then reporting him while admins are stroking it?P

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mb !

desert hound
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blood is really trying to cilmb the rust admin ladder 💀

little tiger
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Didn’t create the report = don’t get him insta banned.

noble terrace
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You are lucky I happened to check Discord

little tiger
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Honestly

noble terrace
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Not a single person made an actual ticket on the person you reported here

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In the future you need to make a ticket

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F7's don't go to us

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Use /ticket in game or go to our website

candid cosmos
desert hound
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will do boss 🙏

candid cosmos
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but d1vertion u need to end ur life (in game ofc to respawn better)

noble terrace
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!mute 267230224410738708

raven mist
glass oliveBOT
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:ok_hand: muted alfred (@alfred6015)

noble terrace
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DM me when you decide to be a normal human

little tiger
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Are you slow man, I’m sorry but the fact that you texted admins for a ban while it’s obligated to make a ticket for a fast response, admins don’t have to demote their life to discords for when degenerates like you want everything handed to you on a silver plate

desert hound
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🤓

little tiger
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I’m not trying 😭

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Ts just annoying as hell

little tiger
noble terrace
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Guys please take it to DMs now

noble terrace
whole osprey
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@raven mist

west osprey
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They're banned

livid wing
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eu main next wipe?

noble terrace
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!ticket

glass oliveBOT
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Hey, @warped tulip

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lime finch
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@glass olive @cunning tulip can u plz check my ticket on the wibsite?
Appeal #7ec375

noble terrace
lime finch
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damn

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i work out of town all week and only play weekends...

noble terrace
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Dude you just made your ticket 10 minutes ago

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You're not being ignored

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But we aren't robots

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Stop calling him out publicly

warped tulip
noble terrace
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Or your ticket will just be closed

warped tulip
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I AM TRYING A LOT OF TIMES AND HE KNOW

warped tulip
noble terrace
warped tulip
noble terrace
rugged steeple
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can someone check waiting for support channel

daring gate
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does rustoria eu low pop has 5 min protection at disconnects ?

rugged steeple
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still waiting for support

hexed nimbus
rugged steeple
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i cant create ticket on your website

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i have issue with your server

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and i cant even create ticket on your web site wtf

vital arch
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Can i a admin come and help me with smth there are teamers and their not on team

hexed nimbus
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what is the message you get when you try to create one

glass oliveBOT
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Hey, @vital arch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rugged steeple
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When i was in outpost server kicked me and bunch of people.i try to reconnect several times and i couldnt join server back so i get killed by scientist at outpost after 20 minute its your servers problem so i just want my items back . Time: ( GMT+03:00 ) 09/07/2024 03:32:37

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i also have video of my items but cant upload on your site

hexed nimbus
rugged steeple
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okay so i just want my money back i dont waste my money and time on your laggin server

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i bougth vip

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and cant even play

noble terrace
hexed nimbus
rugged steeple
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are u guys kidding ?

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ur website not working

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can you come to channel so i can open stream ?

hexed nimbus
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website works fine

rugged steeple
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i cant share photo

noble terrace
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It's a channel in Discord

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Open a ticket

hexed nimbus
formal glacier
fathom torrent
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hello

tardy briar
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why do you guys keep ending my tickets before i even get help

glass oliveBOT
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Hey, @formal glacier

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

glass oliveBOT
tardy briar
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i did it

gusty radish
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Rustoria eu long help server

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Ping 4000

oak crypt
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rustoria eu mondays ping 4000

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pls help

weak spindle
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can

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cant join

broken aspen
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Rustoria 10x eu down

weak spindle
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rustoria

pliant oriole
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HELP

gusty radish
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Rustoria admin?

idle rampart
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hey

limber pollen
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eu long down

maiden jackal
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can´t join Us Long, same like last night

gusty radish
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Нelp server

terse haven
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GUYS FIX YOUR SERVER

gusty radish
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DDOs server help

noble terrace
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No one is defending anyone. We need evidence to ban someone. We can't just ban because you say so

maiden jackal
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It is very difficult to play like this, losing 2 or 3 hours every day due to errors

noble terrace
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The fact that you incessantly called him out in chat also does not help us at all @warped tulip

terse haven
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RESTAR

eternal cloud
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eu long need restart

terse haven
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RESTART EU LONG PLS @echo venture

near halo
gusty radish
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@noble terrace help server ddos rustoria eu long

noble terrace
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Host is aware

oak crypt
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eu mondays 4.000 ping

noble terrace
terse haven
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<@&274971100184576010> can you move your manager @echo venture to do something ?

quartz dragon
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Change host

paper plover
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за что я плачу ебаные 8 долларов

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заебало это уже

oak crypt
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When are you going to fix this? I can't log into eu mondays

maiden jackal
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same on Us Long

eternal cloud
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eu long need restart after this was it in the morning better need maybe all 12 hours restart....

sage oar
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Lagtoria

river shoal
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eu long lag asf

next crystal
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Hello, I was blocked by mistake

dusty lantern
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Dear Rastoia, you said that there would be no such lags as they are happening now, I believed you and bought myself a VIP, this is a mess, I spend my time and money to play normally. And in intoga, I watch for 3 hours how the server cannot work normally! Refund me for my VIP account!

weak spindle
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FIX THIS

river shoal
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FIX EU LONG

oak crypt
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I don't have much time to play, and when I decide to invest my time in rustoria this happens, regrettable

idle nacelle
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Але нахуй

maiden jackal
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last wipe i was playing in Br Long, same lag, issues, now on Us Long, 2 hours per day with problems for a solo player its a lot

idle nacelle
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Чините расторию

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RESTART EU LONG

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RESTART EU LONG

edgy lodge
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fix long pls

tawny salmon
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why is connection failing for me restarted oc twice verified game files and full closed steam 3 times and re opened everything

unreal temple
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I was banned for nothing, I just farmed a stone, the game crashed, I re-logged in and I was banned even though I didn't even shoot with a weapon in my house there are no weapons only one pistol and a rifle on the Rustoria US long server please unban me because I'm banned for no reason

zinc plover
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FIX THE DAMN SERVER

edgy lodge
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fr rustcrafter

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they need to fix it

unreal temple
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<@&274971100184576010> I was banned for nothing, I just farmed a stone, the game crashed, I re-logged in and I was banned even though I didn't even shoot with a weapon in my house there are no weapons only one pistol and a rifle on the Rustoria US long server please unban me because I'm banned for no reason

tulip gorge
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server is dead lol

zinc plover
edgy lodge
tawny salmon
glass oliveBOT
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Hey, @unreal temple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

echo bough
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any idea on when the server will be playable?

zinc plover
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rustoria gonna lose all the players soon

next crystal
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I was accidentally blocked on EU Medium, please unblock me.

eternal valve
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!ticket can't connect to eu long, keep getting "Disconnected: Connection Attempt Failed"

glass oliveBOT
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Hey, @eternal valve

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

whole dew
glass oliveBOT
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Hey, @next crystal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zinc plover
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why can so many connect on eu long i get (connection attempt failed) <@&274971100184576010>

rugged steeple
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I WANT MY MONEY BACK İ CANT PLAY ON YOUR STUPID SERVER SO GIVE BACK PEOPLES MONEY BACK

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AND YES İ CREATE TICKET BUT U GUYS JUST CLOSIN

tawny salmon
gusty radish
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online at a distance of 6 people playing is not possible protection from Dudos attack do it! Rustoria eu long

whole dew
tawny salmon
maiden jackal
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me too

tawny salmon
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and every other server works just not eu long

oak crypt
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restart eu mondays?

rugged steeple
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RUSTORIA IS JUST BIG SCAM THEY ARE SELLING VIP BUT CANT PROVIDE GOOD GAMEPLAY

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AND THEY DONT REFUND

knotty aurora
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Like is the issue resolved or what is happening

rugged steeple
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they just aware

whole dew
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!appeal - @next crystal

glass oliveBOT
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Hey, @next crystal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rugged steeple
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but thats all. i guess they dont do shit to solve the problem its been 19 hours

cinder olive
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@noble terrace hhoney

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how come host is aware 2 days in a row and doesn't do shit about it

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i got an idea aka change host 🙂

ashen fiber
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please solve the problem connection attempt failed

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impossible to enter the server

warped tulip
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Администрация Rustoria - вы бесполезные куски дерьма, которые игнорируют читера tremp. Идите нахуй! Хватит игнорировать читера!

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Администрация Rustoria - вы бесполезные куски дерьма, которые игнорируют читера tremp. Идите нахуй! Хватит игнорировать читера!

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Администрация Rustoria - вы бесполезные куски дерьма, которые игнорируют читера tremp. Идите нахуй! Хватит игнорировать читера!

oak crypt
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I'm a solo player, and I think it's really bad for the server to do these things. I hope they return my items. I have a printout of what I lost.

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<@&274971100184576010>

warped tulip
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<@&274971100184576010> Администрация Rustoria - вы бесполезные куски дерьма, которые игнорируют читера tremp. Идите нахуй! Хватит игнорировать читера!
76561198124278288

glass oliveBOT
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Привет, @warped tulip

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

whole dew
warped tulip
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Luke ban me - but cheater not banned

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The best server in Rust - cheaters not banned

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@balmy cypress Why you ignoring cheater - but ban me for trashtalk?

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@balmy cypress Why you ignoring cheaters tell me? Just tell me
Cheater not in team with all peoples
Shotguntrap kill cheater in their home
TREMP KILL ALL PEOPLES WITHOUT INFO
WHEN YOU TRY DOORCAMP HIM - HE PREFIRE YOU ANY TIME.
I HAVE ALL RECORDS, WHEN HE KILL WITHOUT INFO BRO
BUT YOUR ADMINS IGNORE CHEATER

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the cheater is not authorized in their closet - he is killed by traps in their house. He never finishes off people - he asks his friends to finish off people

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I sent a million tickets - but the cheater plays and you banned me. Tell me - are you normal people?

raven mist
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Lets start with calming down first @warped tulip

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Second of all, when you report a cheater report a name you suspect to be cheating

warped tulip
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Take a double-barreled shotgun and try to approach their house. Tremp will come out and kill you without any information. And you defend the cheater and ignore the players' complaints. I have been suffering for two days because of cheaters, and you banned me because I insulted you and your unwillingness to work

raven mist
idle rampart
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can one of the admin call salty to come online she is sleeping from long time

warped tulip
raven mist
warped tulip
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Cheater not banned
But i am banned for trashhtalk

raven mist
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First of all calm down a bit

idle rampart
warped tulip
raven mist
raven mist
idle rampart
raven mist
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Also, stop calling them out constantly as thats not helping us

warped tulip
raven mist
warped tulip
# raven mist You can stop now

I tried to approach his house 100,000 times with a double-barreled gun - and he always comes out and kills without any information or sounds)

raven mist
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Simply report them and remain calm

tranquil plover
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Hi is there support ticket system here or anything? I got kicked from the server with a message to go to this discord...

tranquil plover
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Luke

raven mist
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dm @balmy cypress

tranquil plover
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Ok thx

bronze glen
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players are using bugs right now

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I have screenshots

balmy cypress
glass oliveBOT
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Hey, @bronze glen

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

balmy cypress
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Please make a ticket and we will get back to you on that soon

ebon peak
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how do i make ticket

glass oliveBOT
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Hey, @ebon peak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

balmy cypress
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Unless you mean an appeal? @ebon peak

ebon peak
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yeah kinda i got muted cause i misspeleld chinookxd

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like chat muted

balmy cypress
ebon peak
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im on 5 hours of sleep and im goofball so instead of saying kukaku got rolled by chinook i said chinkook

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and i got muted ee steam id is that number right

balmy cypress
glass oliveBOT
balmy cypress
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you can get it there

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or send the link to your profile

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whichever is easier

ebon peak
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76561198036139857

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this sir

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apololgies for that mistake thanks man im tired af gonna take break rn

balmy cypress
ebon peak
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omkey thanks man 😄

idle rampart
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@brave lance

worn fable
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can any admin dm me plz?

lyric basalt
worn fable
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i LITERALLY just got unbanned for playing with hacker and it happened again without any knowledge there was a hacker on team! #freeme

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i made a ticket already explaining

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can u help me @lyric basalt

lyric basalt
worn fable
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dude i was in my own base too and i only got their tc to have building priv

lyric basalt
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also gimme your steamid so I can take a look

worn fable
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ok thank you bro! 1 sec

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76561199233306069

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@lyric basalt

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NEEVER ADD SOME RANDOM ON TEAM FROM BEACH OR EVER

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so many fucking hackers

lyric basalt
worn fable
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@lyric basalt its cool thanks for trying bro or even taking the time to respond to me apprecite you!

thin plover
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!ticket don't call out players

glass oliveBOT
#

Hey, @tired gale

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tired gale
# thin plover !ticket don't call out players

all good, mb.

think i could get someone investigate it ASAP though, as we were in the middle of a counter raid causing him to wipe us out.

more than happy to help out prove it if i could get a temp set to use it yk

thin plover
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Tickets are looked at in order they come in, someone will get to it as soon as they can

brisk dawn
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need an admin on server us main, in my area, someone is doing something to make area lag hard

thin plover
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Did you make a ticket

worn fable
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how long can a ticket take to be looked at?

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anyway to expedite?

real reef
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WHERE THE FUCK DID 5X SOLO DUO TRIO GO?!?!

mellow tundra
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there's a few of us on doing tickets now, hopefully won't be too long for you

real reef
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WHERE DID MY MAIN SERVER GO

worn fable
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thank you for that @mellow tundra

real reef
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????????????????????????????????????????????

mellow tundra
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@real reef wdym

real reef
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where is 5x solo duo trio 5x america

mellow tundra
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lack of pop? or are you asking if the server is offline currently

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it's up

real reef
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teah

worn fable
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bless you

mellow tundra
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so what are you asking?

real reef
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i cant find it

mellow tundra
real reef
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@mellow tundra why does it say only 10 people ar eonline tho?

mellow tundra
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Because there are only that many online

real reef
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what the hell happenmed to it?>

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there was always at least 100

eternal cloud
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eu long is down again need restart....

halcyon crane
edgy lodge
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crazy how you cant just fix the server

zinc plover
#

rustoria gotta be trolling

edgy lodge
real reef
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THERES NO WAY THAT THERE ARE ONLY 12 PEOPLE ON TRIO 5X AMERICA

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AND WHY DOES IT NOT SAY TRIO 5X AMERICA?

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IT JUS SAYS SOLO DUO TRIO

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THERES GOTTA BE SOMEONE WRONG

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@mellow tundra ?????

mellow tundra
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There is not something wrong

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That's just the pop right now

real reef
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thers no way dog

mellow tundra
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We faced large amounts of network attacks in the last month ish

real reef
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and?

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di dhtat shut down anything

vivid lion
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i mean the server is this wipe really hard to play

eternal cloud
#

eu long is down again need fix

real reef
#

wtf happened to rustoria wtf

vivid lion
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like this is the worst wipe in a while ngl

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my friends left already 😦

knotty aurora
#

Can we be notified when the server is back online at least

regal stump
#

👹

idle nacelle
raven mist
thin falcon
#

may i talk too admin pls

raven mist
brisk dawn
#

can we get a chat mod on main holy

hearty yacht
#

i need a dev or a admin

#

how do i join trust in rust

knotty aurora
tired gale
#

to the Rustoria admin that sent that copy paste message to everyone regarding a specific cheater.
go fuck yourself :D

you guys need to work on a replay system because and i am 9999% sure that more than 5 people sent in a report about this specific person, literally went afk/offline after being called out on their actions.

kudos for prioritizing tickets incorrectly 👍🏽
time to add a category option for tickets as it's clear that you guys work First in First out style, whilst in reality cheat reports deserve triple the prio over a mute ticket.

lowkey disgusted at the investigation difference between War Banditz and Rustoria considering how much more power is being pushed into rustoria servers and service.

ebon peak
#

hey admins is there any chat moderators on rustoria ?

noble terrace
#

Second, that's also why you should not call out cheaters in chat. Not saying you specifically did, but calling out cheaters makes it nearly impossible for us to catch them if they are actually cheating

tired gale
#

I had sent in a Mute ticket today and a cheating ticket, the Mute ticket was replied to after my Cheating ticket was sent in.

note that that Mute ticket was sent in 3 hours before the cheater ticket was sent in, which clearly show that there are some ticket prio issues.

if your 99.9% is correct, then sure, that one Mute ticket wouldn't have mattered in that case, but it still shows that there are ticket prioritization issues.

not just that, we live in a time where APIs are a thing, just work towards a feature in which you can prioritize tickets better.

Like if i sent in a report about X cheating, then automatically set up a listener for events that simply tracks the player the moment the report was sent in, from there on you can get so much stats out of it.

and i definitely don't wanna hear that this is hard to do as i have developed on plugins myself, and this is not a heavy or hard mod too develop (possibly a pain to maintain, but not to develop)

torn heart
#

wait i'm confused what you are even saying

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we review tickets in the order they come in

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if that's what you are trying to say

noble terrace
tired gale
#

guys lets try to actually understand what i'm saying rather than trying to answer to get rid of the discussion ...

noble terrace
#

Were you muted and you appealed?

tired gale
#

if i'm being unclear, just mention i'll try to elaborate on it

noble terrace
#

Or were you reporting someone for a chat violation?

tired gale
noble terrace
#

But you are upset that your ticket about that was responded to AFTER your ticket about someone potentially cheating?

tired gale
#

it was looked into an hour/two after my report was made, aka the report no longer makes sense at that point as the user their behavior is either different or maybe even offline.

noble terrace
#

Which of course is not ideal. But unfortunately after force wipe it's nearly impossible for us to answer tickets immediately since our volume is so high.

mellow blade
#

@noble terrace when i get timed out in que it will reset the quee or no

tired gale
noble terrace
#

So yes, we do go in order of when tickets are received (for the most part). And yes, the majority of our tickets are about potential cheaters

noble terrace
weary mason
glass oliveBOT
#

Hey, @mellow blade

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

weary mason
#

Just a heads up this would need to be done 😄

mellow blade
weary mason
mellow blade
#

Even from alt ?

mellow tundra
#

@mellow blade chat mods & head mods can play, admins cannot

shell skiff
#

full esp player on EU low pop

glass oliveBOT
#

Hey, @shell skiff

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

forest knoll
#

rustoria can't hanlde banning cheaters. they believe solos with less thank 1k hours tripling team of 10k hour players all day is legit

cinder olive
#

admins hello 🙂

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i got an issue with little cheater

plucky vortex
#

US LONG cheater around launch site

#

mad hacking

#

the same guy returned

ancient oracle
#

When I loaded with VPN i get this message. but wthout i load in fine lol

glass oliveBOT
weary mason
#

I can look into this for you

ancient oracle
#

I turned off the VPN and loaded in

#

I should be good

weary mason
ocean void
glass oliveBOT
#

Hey, @plucky vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

worn fable
#

How long does it take for someone to look into my ban?

#

76561199233306069

thin plover
drifting quiver
#

How to solve VPN ban

worn fable
thin plover
thin plover
drifting quiver
thin plover
#

wait 10 minutes

forest knoll
#

yall ever gonna hire admins that can check battlemetrics and tell its obviously a cheater? 3 years and admins still just as shit as when i started playing rustoria

placid iron
#

SEA Long lagging but good ping. can you take a look?

drifting quiver
thin plover
#

you haven't played here since 2023

forest knoll
#

just asking, can i ask after buying vip on and off for 3 years?

thin plover
forest knoll
#

got nearly 3k hours on rustoria and 9/10 cheaters it takes a week or two to ban

thin plover
#

we ban a lot of people everyday, you just can't see that

#

if you report players and they are actually cheating and we can gather enough evidence then yeah we'll ban them

forest knoll
#

ive got 3 neighbors in snow today cheating not a one banned. All obvious accounts, some i already put clips in. Your admins think a 1k hour player killing a team of 8 people with average hours of 8k over and over again is legit

#

my teammate has 16k hours and is admin for other server, yet you dont believe he can spot a cheater lol

#

1k hour players tripling full teams back to back instant is normal gameplay for rustoria admins

thin plover
#

well he should understand then that we cannot ban without evidence

forest knoll
#

admin sits on them for 1 minute while theyre in base and says ill send to eac, yeat eac cant catch fluhack, walk on water, spiderman, anything

#

wtf yall paying admins for, to send auto response message?

thin plover
#

we spend more than 1 minutes and like I said we cannot ban without evidence

forest knoll
#

only time yall ban anyone is when we are getting raided by cheater like this morning

#

liteally takes them raiding us and toggling on to get them banned, and thats if we m,ake raid last loing enough

#

you can check data from combat log no? see that there is no delay from one dead to next?

thin plover
#

I mean that's good if the admin found enough evidence and banned them

#

some players are just good, I'm just saying in general not for your situation

#

new recoil isn't really hard...

forest knoll
#

3 years on here and admins just as shit as 3 years ago, time to fix server before its dead

thin plover
#

ok sure

forest knoll
#

yeah snapping 250m ak is good

thin plover
#

like I said, you haven't played here since 2023

forest knoll
#

we died 10 times from 2000+ meterrs day 1 of wipe

#

admins said glitch lol

thin plover
#

welcome to Rust

forest knoll
#

yeah glitch, yeah lol

thin plover
#

a new problem every force wipe

forest knoll
#

hackers not hacking lol

glass oliveBOT
#

Hey, @forest knoll

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

forest knoll
#

we send yall videos of ppl snapping, yall dont care to help us. Youre admins dont play and think cheaters are legit

#

show me anyone tripling from 250m after half sec snap

thin plover
#

I do play and I believe some players are good, if I find enough evidence then sure I'll get rid of them

forest knoll
#

ill show you clip of unbanned neighbor yall already have on website

#

just better

#

my clip from cheater an hour ago is hilarious

thin plover
#

I've seen it

forest knoll
#

you seen the other clips 1k hour hitting?

thin plover
#

I mean your teammate is shooting loud AK, you are half HP and in hazzy

#

first 3 bullets are accurate

#

you just aim a little higher for drop

#

I've hit clips like that

forest knoll
#

man does that all day long with esp on out team

thin plover
#

if you call them out then that doesn't help me

forest knoll
#

1k hour with obvious boosted account

#

we all go to 30 different servers for 1 hour each

#

two years ago

thin plover
forest knoll
#

ban me, my alt isnt banned and ill just dm admin friend

thin plover
#

I'm not saying I'm going to ban you, but your reasoning doesn't make much sense

#

I'm already looking into your tickets

forest knoll
#

pretty sad i get killed by cheater hour on my favorite server. Idc if I die, just sucks watching obvious esp players get away with it and my work being stolen. Would be great if yall could leave admin on during active hours to watch all the people who have been reported a lot. Yall cant deny knowing that your server is full of cheaters when all the zergs are banned for association that used to play here

#

feels like im playing tarkov start of wipe you know, too many cheaters

toxic urchin
#

Admins are active stephen

thin plover
#

like I said, I've already been looking at your tickets but coming here to call us shit isn't taken well

forest knoll
#

idc, truth hurts sometimes

#

being bad at your job isnt personal

thin plover
#

then no one is holding you back from playing somewhere else

forest knoll
#

i will be, but rn i am wealthy

#

no zergs for one wipe, just cheaters

thin plover
#

have a good wipe then, I will stop answering back and look at your tickets instead of looking here

forest knoll
#

id trade the cheaters for the zergs back this wipe

thin plover
#

if you don't need anything else, go to #general

forest knoll
#

thanks for chat, gl in catching them

toxic urchin
# forest knoll idc, truth hurts sometimes

Well truth is cheaters are part of every single game out there, and truth is admins get hundreds of tickets which are taken by ORDER. You complaining here doesn't stop the cheaters, and doesn't stop the insane amount of tickets these admins have. If anything you are wasting the time he could be using in banning these players

glossy rain
rich kite
glossy rain
#

💀

steep torrent
#

whats going on guys

thin plover
rich kite
#

i need help

toxic urchin
grand skiff
#

i used to play rustoria on good ping, now i’m on an extra 70 on every server then normal, nothings changed on my end just confused to as of why?

grand skiff
toxic urchin
kindred mortar
#

76561199569855204 hacking

toxic urchin
glass oliveBOT
#

Hey, @kindred mortar

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

grizzled coral
#

/ticket add

glass oliveBOT
#

Hey, @grizzled coral

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
#

and you should include a message after the command with the steam id or name of the player you are trying to report

opal anvil
#

I have a group of cheaters actively swarming my base. this has been going on for hours. We literally reported them hours ago. what is going on, i need an admin.

#

SOMEBODY?????@@?@?@?

#

!report

glass oliveBOT
#

Hey, @opal anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
opal anvil
#

its been hours my man. we reported them 3 hours ago.

merry mauve
#

can i get help i have tug on us main and its glitched and cant be pushed

near halo
noble terrace
opal anvil
#

we did use the ingame ticket man,

#

i have ticketS

noble terrace
#

I may have just missed it. Do you have a ticket number I can look up?

opal anvil
#

no clue

#

can u please look in my game. us medium. were desperate.

#

these kids have been esping us all day. ill drop u the clip right now.

noble terrace
#

What’s your steam ID

opal anvil
#

can i PM u?

noble terrace
#

I’m not in game right now, and we don’t take reports over discord

#

I’m asking for your steam ID so I can make sure your ticket was submitted

opal anvil
#

u got it one second.

#

can i pm u my steam ID?

noble terrace
#

Sure

opal anvil
#

i dont wanna drop it to public people

#

did u get it?

placid iron
#

report

glass oliveBOT
#

Hey, @placid iron

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

placid iron
#

/ticket

glass oliveBOT
#

Hey, @placid iron

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sudden lava
#

How long should I expect for an appeal? Banned for playing with a cheater. Our leader added 5 people not to fight with them just to be in peace. While the rest of our people were offline and did not have any contact with the cheaters, they got banned all the same.

ocean void
sudden lava
ocean void
hushed belfry
#

@ocean void Hi! I had run into a hacker on RUSTORIA US MAIN. Anyway we can take a look into this. I've reported and the player is still running around in the server.

#

Tha

agile knoll
jade ferry
#

/ticket

glass oliveBOT
#

Hey, @jade ferry

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mighty lava
#

theres a cheater on eu main, named pink i made a ticket pls take a look, im pretty sure he has walls or smtn

lean pond
#

someone killed me with a jacky from 1500 m dose that mean he is cheating?

mellow blade
#

Admin my staff application got declined cause i dont have enough hours in rustoria servers what are the recomanded hours?

raven mist
opal anvil
#

i need to speak with an admin ASAP

#

i made a ticket 6 hours ago and nobody has helped me. ur admins dont do anything but deny tickets. somebody hop into a chat with me. i didnt pay for VIP just to get tossed by cheaters.

raven mist
#

we cant smell who you're reporting

opal anvil
#

thats what ur admins said to do that

raven mist
#

Correct and afterwards you've gotten a reply to said ticket

opal anvil
#

specifically jyrcella

raven mist
#

All we ask is a name

opal anvil
#

because i cant copy and paste their name when they keep changing it

#

to different chinese characters?

raven mist
#

Not seeing any players that have chinese characters that killed you

#

so still not sure who you're referring to

opal anvil
#

duh

raven mist
#

?

opal anvil
#

lemme pull up combat log.

raven mist
#

Sure, can also paste the combatid in a ticket

opal anvil
#

idek wtf that is

raven mist
#

The number

#

that killed you

#

Alright, so all you gotta do

opal anvil
#

they keep changing names so its hard to go keep dieing off bag timer.

raven mist
#

is put that in a ticket

#

Even if they change names

opal anvil
#

i added their names before and they said they were offline when they werent.

raven mist
#

The names you added are offline

#

The ones you just gave are completely different

opal anvil
#

they keep changing names dude

raven mist
#

Its different players

#

😄

dusk vapor
#

any admins on ? Please check Ticket #55f396. Chinese cheater village on eu main is ruining the server

raven mist
#

Going to delete that as they might be checking this discord

opal anvil
#

theyre all apart of the walling scheme thats going on. its getting extremely old.

raven mist
opal anvil
#

theyre aimbotting as well with the new attatchment. they shouldnt be able to do this.

raven mist
opal anvil
#

let me know

raven mist
#

Will do in your ticket

dusk vapor
opal anvil
#

failed again

raven mist
#

the team you reported

#

you're now talking about a completely different team

opal anvil
#

the team is on rn. im listening to them move around.

#

no they have spawned in this base multiple times.

raven mist
#

So they are a diff team

opal anvil
#

come in and out. etc etc etc etc

raven mist
#

ive just looked at them

#

lmao

#

The names you provided, are a completely different team

#

But

#

I'll look into the name you send last

opal anvil
#

they were roof camping us from this base with turets on it?

raven mist
#

let me take a look

opal anvil
#

thank youy.

#

you.

raven mist
#

Just for your info - the guy you last reported is not a in a team with the previous ones

opal anvil
#

theyve all been playing together and not killing one another

raven mist
#

Thats wrong

opal anvil
#

so assocation without team? idk what to tell u but its insane.

raven mist
#

They have in fact been killing eachother

opal anvil
#

all of their profiles are private

raven mist
#

That doesnt matter, does it?

opal anvil
#

if theyre changing their names

raven mist
#

That doesnt matter for us

opal anvil
#

regardless its beyond obvious these kids are cheating man just do ur job

#

thats why ur here.

raven mist
#

But thank you for your concerns

opal anvil
#

clearly.

raven mist
#

Indeed

opal anvil
#

is there other admins

raven mist
#

They will say the exact same thing

opal anvil
#

to inspect these people actively.

raven mist
#

as you're reporting 2 completely different teams.

opal anvil
#

yall gotta be admitting these cheaters. this is insane. requesting a charge back. ggz shenzyyy

weary mason
raven mist
opal anvil
#

one is named gowoon. that team. theyre the ones cheating.

#

thx shenzyyy

raven mist
#

But Yes, we'll take a look

storm sage
#

admin

#

where do i make ticket i have clips of an blatant cheater

#

not called out name

glass oliveBOT
#

Hey, @storm sage

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

storm sage
#

alright

#

please review my ticket#54c511 blatant cheater, your admin said he's not cheating but i've got clips to prove it

#

now in the new ticket

hexed nimbus
storm sage
#

thank you for the response!

#

ill wait

split drum
#

ticket

drifting quiver
#

Can any administrator help me with the VPN ban?
streamID: 76561198341457159

subtle dagger
#

how to make ticket?

raven mist
glass oliveBOT
#

Hey, @subtle dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

subtle dagger
subtle dagger
#

yes

hexed nimbus
glass oliveBOT
#

Hey, @subtle dagger

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

subtle dagger
hexed nimbus
lucid flicker
#

i got ban for ban evasion and i didnt do anything

glass oliveBOT
#

Hey, @lucid flicker

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

little tiger
#

I’m trying to log onto the server, 3rd day I’ve already played on it a lot and it’s saying banned: ban evasion, I just want to ask tf is that?

#

I’ve never cheated why is that there?

whole dew
glass oliveBOT
#

Hey, @little tiger

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

little tiger
#

3 days to wait for no reason man 😭

#

My thing is gonna decay

#

Not cool rustoria very disappointed

feral fox
#

sea main getting ddos again?

grand edge
#

is us main back up

weary mason
prime walrus
#

/appeal

glass oliveBOT
#

Hey, @prime walrus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

drifting quiver
#

@weary mason Can you help me solve the VPN ban?

ionic burrow
#

!banappeal

glass oliveBOT
#

Hey, @ionic burrow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

subtle dagger
#

i got a question

#

wait nvm im stupid

quartz prairie
#

pls join voice

#

i need sup

latent helm
ionic burrow
latent helm
ionic burrow
#

can we go in vc?

#

i got banned for hackinf

#

never joined rustoria

#

and i dont have chears

weary mason
glass oliveBOT
ionic burrow
#

!steamid

glass oliveBOT
ionic burrow
weary mason
jolly root
#

Hey, I was banned for hacking. I need someone to talk to

ionic burrow
#

i did it and got no response

#

where do i get the ban appeal @weary mason ?

weary mason
#

!appeal

glass oliveBOT
#

Hey, @weary mason

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ionic burrow
#

i did it the ban appeal

glass oliveBOT
#

Hey, @jolly root

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ionic burrow
#

@latent helm where do i get the ban appeal response?

latent helm
jolly root
# latent helm !appeal

I already did. I was able to play last Friday until now, then it suddenly says I was banned for hacking 5 months ago.

thorny dune
ionic burrow
jolly root
ionic burrow
#

and got banned now for cheating

thorny dune
ionic burrow
thorny dune
ionic burrow
ionic burrow
#

but i dont use cheats i can show

#

files everything

drifting quiver
#

@thorny dune Can you help me solve the VPN ban?

thorny dune
glass oliveBOT
brazen tide
#

Why is rustoria 2x vanilla ddead?

drifting quiver
#

@thorny dune 76561198341457159

thorny dune
drifting quiver
#

thanks ThumbsUporia

peak stag
#

Hi I need support

#

@thorny dune are you available :)?

thorny dune
jolly root
#

@thorny dune

#

Im still banned

peak stag
# thorny dune What did you need help with?

I had an issue last force wipe where i used VPN and the same IP on the VPN i used had been banned on some other player but shenzy and I cleared out the issue together and got unbanned and vpn whitelisted, but today it happened again

#

I was switching the IP on the VPN because of my lagging on my regular EU IP

#

and then i randomly get message "kicked hacking"

#

I only played for 5 minutes hitting wood with a rock trying to group with my team

#

I can show you all my dms with shenzy of last time this issue happened

#

I bought another VPN to use instead of this one so that when fixed i wont happen to get this issue again

thorny dune
thorny dune
narrow dawn
#

i cant join servers it saying I was banned for hacking

#

!appeal

glass oliveBOT
#

Hey, @narrow dawn

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

paper plover
#

у меня куплен вип на сервер rustoria eu long, сейчас я сижу в очереди, в чём дело???

shrewd wadi
#

А можно куда то кроме сайта кинуть обжалование на бан?

little compass
#

слыште что делать тима забанили за просто так

#

Бот забанил у него кд 0 5

shrewd wadi
#

Hi
Probably i got banned by bot system
Recheck my killfield and other info that i didnt play with cheater at any time. For example no one from my team have issues with server
Regards

glass oliveBOT
#

Hey, @shrewd wadi

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cobalt turret
#

Hello administrator, I am very sorry to inform you that I was banned for 14 days without my knowledge. I promise that I did not do anything to break the game rules. My neighbor attacked someone else's base and asked me to help, but I was banned from entering the server. Can you help me unlock it

#

17/10000
实时翻译
划译
I need help, my base is about to corrode

glass oliveBOT
#

Hey, @cobalt turret

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cobalt turret
#

But my base is about to corrode now. Can you help me lift the ban on me after I filled in the materials for the base? I will go and file a complaint@latent helm

latent helm
#

@gloomy sparrow

cobalt turret
latent helm
#

yes the administator's are the ones who lift bans

neat pumice
terse plover
#

hello guys, where can i get a refund for previous month?

neat pumice
cobalt turret
neat pumice
cobalt turret
#

But my house is about to corrode, and I only need five minutes. Can I qualify for five minutes to access the server?

vague oak
#

!appeal

glass oliveBOT
#

Hey, @vague oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fickle condor
#

I want to appeal but it shows Try connecting to our servers. Your ban may have expired.

#

I don't know why I got a 14 day ban

vague oak
#

hey so i got this a dm from a random who just sent me a picture where it says i got banned, but on the website of toria it says i dont have any bans and i can normally connect to the servers, should i be concerned. PS: the "ban" which i dont have is from RyanJD

toxic urchin
vague oak
#

yea i could connect without any problem

#

if something happenes ill just appeal idc

spice sundial
#

Where can i get a ticket bcs it says i got banned for hacking for no reason

glass oliveBOT
#

Hey, @spice sundial

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vague oak
# lyric basalt !appeal

yo marzy one quick thing, are u able to see anything about my account my name is "whoareyoutalkingtomf" if theres like any ticket or something

#

cause i got a screenshot which says i got kickbanned

velvet trout
#

hello, I was given a ban for “Playing with a cheater”, I understand everyone says that they didn’t know that this person was a cheater, but this was true in my case. The ban was for 7 days, these 7 days have passed and now it says "You are banned from this server | Playing with hacker"

glass oliveBOT
#

Hey, @velvet trout

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

velvet trout
# agile knoll !appeal

ban Not Found
Try connecting to our servers. Your ban may have expired.

But in rust it says that there is a ban

mossy pier
#

is alot of ppl from main switching to long how come pop is low\

#

just so im informed lol id like to know

dusty stream
#

where can i talk to a admin?

last edge
verbal zodiac
#

does anyone know why im getting timed out every 1O min

dusty stream
#

@last edge becuase there was a guy that got banned and he came back on a different account and started to play with their friends again

glass oliveBOT
#

Hey, @dusty stream

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

earnest mulch
#

hi can someone look at my ticket asap. its kinda urgent as ppl are currently at risked of getting their steam accounts hacked. #943c85

acoustic light
#

hi help me someone. cant connect to eu main only(disconnected: connection attempt failed) but i can connect to any other server. i can connect only with vpn but the server kicks me after a few minutes

mellow tundra
fervent crescent
#

ADMIN and moderator look me pls my mini copter bug help pls Rustoria.co US Long city

#

<@&274971100184576010>

noble terrace
heavy frigate
#

Could any kind admin please help me. I can't log into any rustoria server on rust?

light summit
heavy frigate
#

Can't log into any Rustoria server idk why

#

Can log into other servers tho

light summit
heavy frigate
wispy dirge
glass oliveBOT
little tiger
#

Are there any ban appeal admins online?

lyric basalt
thorn topaz
#

only the Admin who issued the ban can review the appeal

little tiger
#

I got a (ban evasion) thing for no reason I’m a solo loaded and my base is gonna decay I got banned for no reason so I’m just trying to get this done asap because I got like almost no upkeep

#

Because well I didn’t expect this at all

little tiger
thorn topaz
#

I'm not an Admin, but I don't think any of the Rustoria specific bans are automated

weary mason
thorn topaz
little tiger
#

Yeah because he tried to make admins unban him without even making a ticket

subtle hound
#

my game when i try to load into rustoria says Disconnected: come to discord -Luke

#

@balmy cypress

glass oliveBOT
tough jewel
#

Hello, I previously applied to be a chat moderator and wanted to ask how long it might take to get a response, thank you

raven mist
#

All depending on how many applications are open

#

can be up to a week

tough jewel
#

okey thanks 😄

subtle hound
earnest nebula
#

need admin please

outer moss
#

<@&274971100184576010> I need support please I got banned for playing with a hacker but none of my team is hacking. we are starting a village and i dont know if one of the kids on my team was hacking please. i've been vip for years i would never play with a hacker. you can check who has codes on my base its only me and my friend we never have hacked in our life i have 5k hours please

#

i would never hack never have never will please

torn heart
glass oliveBOT
#

Hey, @outer moss

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

outer moss
#

my name is squilliam fancyson in chat

#

!appeal

glass oliveBOT
#

Hey, @outer moss

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

earnest nebula
#

!appeal

glass oliveBOT
#

Hey, @earnest nebula

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

keen topaz
#

!appeal

glass oliveBOT
#

Hey, @keen topaz

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

outer moss
#

someone please look at my ticket. I've been playing this server for 5 years and nothing like this has ever happened. i invite random people on the beach to my team and apparently one of them was hacking. please do me justice. i've spent 100's of dollars on this server on vip and 5000 hours never hacked never will hack. please this is totally unfair for me and my team. we had ZERO clue this person was hacking we don't even know who got us banned by association because we would NEVER play with a hacker. please have some symapthy and look from my point of view. i invited a random person and i got banned for it. PLEASE. I WOULD NEVER HACK

#

100's+ dollars on this server long and playing for 5 years and some random gets me banned. totally unfair. and whoever was hacking that i invited FUCK YOU. ESPECIALLY IF YOU KNEW IT WOULD GET US BANNED. FUCK. YOU

maiden kettle
#

!appeal

glass oliveBOT
#

Hey, @maiden kettle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

maiden kettle
#

<@&274971100184576010> me an @earnest nebula are waiting for support, we would like to speak to admin, i feel like this was unfair due to our situation on the village an recruiting people, i been on this server for years...

glass oliveBOT
#

Hey, @maiden kettle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

torn heart
#

gotta make an appeal

earnest nebula
#

we did

maiden kettle
#

i did that too

#

we was recruiting randoms

#

for the village an i wasnt team lead...

earnest nebula
#

just wait pistol

shy remnant
#

I understand your frustration, however you need to wait for the appeal response please

maiden kettle
#

ok thx...

abstract fern
#

Hello, someone can help me? i get banned, and i dont know why

glass oliveBOT
#

Hey, @abstract fern

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cerulean meteor
#

!appeal

glass oliveBOT
#

Hey, @cerulean meteor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

cerulean meteor
#

its telling me my ban isnt found on US Long

ocean void
cerulean meteor
#

Disconnected: Unban is 6D 23H Playing whith a ahcker

#

hacker

glass oliveBOT
#

Hey, @cerulean meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ocean void
glass oliveBOT
#

Hey, @cerulean meteor

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean void
cerulean meteor
#

nothing it just says ban not found

thorny hound
cerulean meteor
#

Well that fucking stupid ban me for not inviting somebody and while i was offline

sly quiver
#

there is a cheater on a server for 100 percenet cheating where canm i maike a ticket or talk to an admin

glass oliveBOT
#

Hey, @sly quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sly quiver
#

@thorny hound could u loom into a guy for me on rustoria eu long

#

look

thorny hound
#

I'm sorry I don't have the abilities to do that

sly quiver
#

ok man

#

this guy is defo cheating and hes just running around and annoying me any chance u could get someone to look at my ticket

ocean void
# sly quiver ok man

Tickets are handled in the order they are recieved. An admin will take a look into your ticket as soon as one is available, thank you for your patience

sly quiver
#

alright man thanks

#

do you know a rough eta or not man

ocean void
sly quiver
#

ok man thanks for the help have a good one

ocean void
sly quiver
#

tyanks

stone lake
#

Someone named Arch on steam is dming and trying to get me to vote for some skin for twitch drops?

quiet lynx
#

/ticket

glass oliveBOT
#

Hey, @quiet lynx

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lost ruin
#

new gas something item made my gun 0 damage and i was killed by a guy with a bow nice server dude

#

or that guy just was a moderation playing

#

12 hits 0 dmg

subtle hound
#

@balmy cypress any update?

toxic urchin
white heart
#

@everyone

tulip night
#

!report

glass oliveBOT
#

Hey, @tulip night

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

glass oliveBOT
#

Hey, @hardy ivy

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hollow island
#

how long does it take for someone to look at my appeal

#

<@&274971100184576010>

long wren
hollow island
#

i got banned for playing with a guy i had no clue he was cheating

near halo
#

if someone i had in my team ui is a fucking idiot and im worried they may start cheating in the future, will i get in trouble if i stop playing with him in any way right now and kick him from team ui

long wren
near halo
#

your teammate was cheating

#

you infact DID play with a cheater

hollow island
near halo
#

what does your ban say?

#

"playing with cheater", and what did you do?

hollow island
near halo
#

dumbass, stay banned retard

hollow island
#

ill be back

near halo
#

in a week

hollow island
#

dont worry

thorny hound
near halo
#

yeah verg now can you call this guy a retard

thorny hound
hollow island
#

what he said

near halo
#

yeah but if hes an idiot isnt it technically your responsibilty to stop him from being retarded?

#

part of like a smarter society or whatnot

hollow island
#

youre banned to for playing with a cheater

near halo
#

not banned but okay

#

literally said a guy in team ui is just a retard

ocean void
#

If there is no more need for support on the issue plz take this to Dm's or #general

bronze grail
#

Why my pc can’t found Eu Long ?

rotund jasper
primal merlin
#

#6c9391 <@&274971100184576010> guys im waiting 3days, pls watch appeal

hexed nimbus
trim escarp
#

i wist to cancle vip how?

#

need support

long wren
glass oliveBOT
charred sequoia
#

chit chat

long wren
#

저렇게 하시면됩니다!

charred sequoia
#

sigma

trim escarp
long wren
#

vip구독취소할려고하시는거 맞져?

trim escarp
#

long wren
#

잠시만여

trim escarp
#

이거 누른후에 반응이없습니다..

thorny dune
#

"I wish to cancel"

thorny dune
trim escarp
#

철자가 잘못되었었나봅니다

long wren
#

다행입니다!

thorny dune
turbid patrol
#

If anyone wanna team up dm me

formal monolith
split crane
#

<@&274971100184576010> Hi, my friend and I play on the same network, he got banned for cheats, after which I played, but he couldn't, this morning I logged into Rust and I also got banned for cheats, I can provide video evidence that I didn't play with cheats

#

and what should I do in this situation?

glass oliveBOT
#

Hey, @split crane

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fresh tide
#

/REPORT

glass oliveBOT
#

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tame wasp
#

Thing 2 cheater

fresh tide
#

CHEATER ON MEDIUM

glass oliveBOT
#

Hey, @fresh tide

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ionic apex
#

eu long thing 2 cheater

chrome lantern
#

he is playing in party with thing 1 btw

gusty radish
#

Rustoria EU LONG

#

HELP SERVER

#

FRIZ DDOS

#

@fresh tideit is easier to dismiss a complaint through steam and F7

shy remnant
glass oliveBOT
#

Hey, @chrome lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
glass oliveBOT
#

Hey, @ionic apex

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
glass oliveBOT
#

Hey, @tame wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

narrow valley
#

why rustoria wipes on 9pm
??? it was 3-4pm all the time

torn heart
#

what server?

narrow valley
#

Eu Monday

torn heart
#

it always has wiped the same time

#

has not changed

#

it wipes in 15 mins

narrow valley
#

oooo

#

wtf, in the menu it said 9pmwtf

torn heart
#

wdym in the menu

long wren
narrow valley
#

when i checked wipe feed, it said 6 hours

#

for some reason

#

ohh, thats usa, my bad, sorry

shy remnant
#

EU Mondays is 3PM UK

#

8PM UK for US MONDAYS

hushed jay
#

@torn heart Why has my ticket unanswered for 3 days?

#

Do the support on website even respond to tickets?

glass oliveBOT
shy remnant
#

You created your appeal 1 day ago

#

Not 3

hushed jay
#

09/7/24 at 10:47 PM, ok 2

shy remnant
#

System doesn't count it as 2 days yet, but let's say 2 i presume

#

Still not 3 business days

#

Please just remain patient until the banning admin review your appeal

hushed jay
#

Ah, ok

#

sry

shy remnant
#

No no it's ok don't worry

narrow valley
#

so the new map gen is not implimented in this wipe
?

shy remnant
#

Rust said it's for next month in their dev blog

#

I presume it'll be available on next force 😄

narrow valley
#

ahh

narrow valley
cursive kayakBOT
#

@narrow valley

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1725890400:F> (<t:1725890400:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

jovial gull
#

why im banned

#

i dont understand

cursive elbow
glass oliveBOT
#

Hey, @jovial gull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

jovial gull
#

the admin said it takes a week

#

now 3 months

#

@west osprey

noble terrace
glass oliveBOT
jovial gull
#

76561198294327370

jovial orchid
#

hello, pls give me admins)

jovial gull
#

@noble terrace can u help me pls

noble terrace
noble terrace
jovial gull
#

can i join

noble terrace
#

Wait 10 minutes and then yes

jovial gull
#

thx alloz

jovial orchid
noble terrace
jovial orchid
#

A have banned, i dont now why

noble terrace
glass oliveBOT
jovial orchid
#

i never playd with cheats in rust