#support
1 messages · Page 584 of 1
You're not going to be unbanned until you talk to Chooky
Chooky can talk to you about that
yeah that's not a reason
The reason is to speak to the person who banned you
You need to wait for them to be available
Thanks!
i wasnt even online when i got banned and had no clue?
pretty sure this is all a mistake
They'll be able to explain more regarding the specifics, but until then you'll just have to wait as no one else can assist
can someone help me it keeps kicking me for doxing?
!appeal @near halo
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
when will i hear back?
never
1-3 business days is the average response time
awesome so i cant play for 1-3 days after im banned for doxing on a server i wasnt even playing on?
yup
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
At least they'll tell you why you're banned
ion even know what doxing is it just says doxing and kicks me lmao
they pulling some under the table abuse on me because they power trippin'
Post your steam ID
nah with a name like that u should be locked up frr
i got banned while i was asleep XD
i did click on that link and link my steam ID
Post your steam ID here 🙂
76561198401599064 that would make more sense my bad
yaya help the guy whos doxxing but ignore me who has done nothin wrong lol
No one ignored you. You have to talk to Chooky, which we told you several times
yea im doxing on a server while im at work mhm
yeah but that's bs. I didnt even do anything and now my whole wipe is ruined because some guy wants to talk to me?
It's an error which is now fixed. You can connect in 10 minutes
hey your the best man i appreciate your hard work and dedication to keep these servers running you have a blessed night
No since I'm not the admin who banned you
Chooky is
Hence why you need to talk to Chooky
yeah but thats not a reason
It is 
that's stupid af
Complaining here won't speed up the process
DM Chooky and wait for them to get back to you
Dm'ed you
@noble terrace Hey could I ask you a question?
admin abuse
bullying me because i have Asperger's
banned me because im a Christian
hope you're proud
Sure
admin bullying u cause ur retarded
quantum didnt let that shit slide
why was that deleted?!
because they hate me
i got unbanned and he didnt so he took the server
this is why they banned me
@scarlet berry Unless you need support, please stop typing here, thanks
weell played
ye i need support, us main was ddossed while we were raiding the kids
@viscid heron I cannot reiterate further, message Chooky and wait for a response
It crashed, it's almost done booting back up
oh but you have no reason for my ban, i dont trust you people.
yeah it crashed cause were shooting 200 rockets on the biggest base on server
Chooky will have a reason and provide further detail.
where were you ?
hello, i would like to know how do i report 2 people insulting in the chat of the vanilla server?
!report
Hey, @opaque summit
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ok perfect, thank you. I took screenshot and recorded also
@mellow tundra
rust was the last thing I had, now it's gone.
!appeal
Hey, @inland warren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can u do it i made one already
an admin will have to take a look at it, i dont have permissions to deal with tickets
can u ask one to
cuz i was playing w my mates and we just snow balled
well they did
if you make a ticket an admin will be with you as soon as theyre available to help you out
ok
alright
bet
@mellow tundra It's been 30 minutes
@mellow tundra
@grand moth thank you
it's been 30 mins @grand moth can you tell aden?
GOAT
looking
#fde62a
bro posted his hex code
there you go @inland warren
un banned?
appeal number lmfao
yessir
oh
thank u
I bought VIP for US Small on August 1st, there was an announcement made that any VIPs purchased between 1st August 2024 – 5th September 2024 will be extended by 1 month. My VIP was removed.
You need to make a #payment-support ticket and request for it to be extended
Okay perfect I did that
have admin
Was using exitlag and got disconnecting for hacking
can someone help me out pls?
Was on the server prior for about 5 min without the VPN
Then when I turned it on instantly kicked for hacking
!appeal
Hey, @spark wren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
is there any ETA on how long this will take to be resolved?
1-3 days standard response it says
Will i get an email, dsicord message
You should get a discord message regarding your appeal
if not, you can always check the Rustoria website and go to support
Rofl! 
To clarify, you will probably not receive a discord message about the appeal. Please check for a response on our website, the same one you wrote the appeal on.
Okay thank you ☺️
<@&274971100184576010>
What are you needing help with?
i sumbited a ticket like 1-2 days ago and no answer, trina appeal a false ban
Did you check for a response on the Rustoria website?
yeah
They are reviewed in the order that they were received. I’m sure you will get a response soon.
using vpn to connect to USA svr while im in Germany
Your ban is not related to VPN. We allow VPNs on our servers. You know the reason why you are banned. If not, it's displayed when you try to connect to our servers. Please be patient while you wait for a response. The standard response time are 1-3 business days. It's been 1 day and today is a Sunday so yesterday sadly does not count. However, you should receive a response sometime soon. Thanks for your patience in advance.
I looked it up ( Ban Evading ) Considering i have never owned an account before this one it gave 2 options ( Using VPN / Making a new acc cuz main was banned ) this is my main so that cancels out that theory.
Please include any and all additional information in your appeal so the admin in charge of your ban may review it.
i did
Good, now all you have to do is wait
i Vpned cuz i cant connect to that server
i can connect to ANY server on Rust
just not that one i have NO idea why
That is something you'll need to ask in your appeal
😹
It is between you and the admin in charge of your ban
I highly recommend you are honest throughout the entire appeal. :)
Have you tried a different browser?
i played Rust less than 300 hours and i alrdy got my first ban 😂
i see why ppl like rust so much
i also played with VPN's and never got banned
yeah idk
what vpn do you use
idk how they came to the conclusion that i was Ban Evading.. if you ask my team mates that i was in VC with
they were still teaching me how to do things
if the Admin asked around thet woulda seen im just a new playerr
they*
Nord VPN
lol
@ocean thistle on my ban appeal... it literally says
" You may have been banned due to using a VPN "
Says in every appeal
oh
Because there is a chance, yours is not a vpn ban
Just be patient and eventually you will have a response in regards to your appeal. You can make your argument there.
can someone help me with my pc whenever i try and join a server o rust exacctly when i join i start getting the blue screen that pc needs to restart on evgery other game this does not happen
you have the minimum requirements that rust needs?
i tkink ive been playing rust for 700 houjrs and this never happend
i restarted my whole pc with all my files gone aswell but it does the thing
you update your drivers regularly?
yes
not long ago i transfered my pc to windows 11
i dont know if this the problem
could be if you have an older pc
my pc has 6 years
dm me ill try to help u
@minor temple been told to come to discord
Been soo long I’m not longer an Admin now 😂
oh right haha
whats wrong w eu med?
Hello, its been 2 days now since i've made my appeal, and wondered if u forgot about it, cause i haven't heard anything back. Appeal #01133d
any one able to come support channel
Response times are 1 to 3 business days
So not including saturday and sunday
@serene wharf there is a guy trying to steal accounts in LFG i cant send you the screen shots in dms it wont let me
Try it now
<@&274971100184576010> Hello, i got crashed from the eu medium and i have now queue, is that possible for me to skip the queue?
Not an admin but unfortunately, we do not have queue protection so you'd have to join the queue again.
okay
Hi, I got banned from the main br and I have no idea why if I never played with a hacker, my entire team is horrible, they don't go past 1000 hours and the only one who is banned is me, none of them were banned.
???
admins randoms
estan aburridos y banean gente forros
Wow wow , lets not go off assumptions
!steamid
Hey, @tall sluice
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
1057264130 code of friends
the account belongs to my cousin
I use it because I'm Argentine and I don't have money to buy rust.
I need the steamid64 one to check
Get your Steam ID 64.
I can't log in because the account was passed to me by QR and I don't know the password
Can you send me the steamurl? Of your profile?
Checking
dale bebe
You can join again
But how are they going to ban me for that nonsense? Everyone on my team is not banned and I am.
You were linked to something old. So you were not actually banned
I don't remember ever playing with a hacker
At least as far as I know I never played with a hacker
Correct because you were not banned for it. Dont worry to much about it. You can play again
They call me a hacker but because I'm really good
No, because of the bad time I want a VIP for 1 month now
Aint going to happen i’m afraid
You couldve also waited 1-3 business days before it was going to be handled
daa don't be a cat
Alright i wont be a cat
You can move out of support now before i actually ban you
sorryyyyyyyyyyy
on eu main
im sorry for that lol
Np
@lyric basalt
no problem
any admins on?
please check it out
!ticket make a ticket
Hey, @dreamy forum
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
sorry
all good, make a ticket please
hey i need help
what's up
why i have ban, i dont use cheat or any thing
?steamid
Hey, @modern pewter
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Why won't it let me cancel my VIP subscription?
!cancel
Hey, @kind shuttle
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Here is my id 76561199591064372
You are not currently banned
It looks like you haven't played on our servers in over 2 months
may i be unbanned for force ?
i been waiting for 3 weeeks now
i was banned for playing with hacker
Your ban is currently flagged as permanent, come back in a few months
how long is a few months
I need support
Theres a guy blatantly cheating in Rustoria EU Main Snow
running around with m2 silencing everybody
not looting bodies
!ticket make a ticket
Hey, @storm sage
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
And don't call them out by name here or in game please
Yep
how long does a couple months mean
bc i was banned for play with hacker
and it wasnt even my fault and i showed proof and everything
i didnt even use any cheater loot i went afk and came back banned
i never cheated in my whole carrer of rust
Doesn’t say you got banned for cheating it’s for playing with and if Marc said it’s permanent then I guess you had eighter been banned for the same offence multiple times or there is proof you knew about it
Hello, I was banned for playing with a cheater, but this is not the case, when I left the server, my friend added neighbors to the teammates, but we did not know that they would turn out to be cheaters, please unban!
!appeal
Hey, @deep crescent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @dull bobcat
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
wakau do you speak russian,
then i can not help you.
wakau do you speak russian?
Why i got banned for no reason
!appeal
Hey, @manic imp
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Wakau cannot help as he is not a staff member and is currently banned himself.
I want to cancel the monthly subscription but idk how to can someone help
!cancel
Hey, @zinc forge
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
do refunded credits expire
no
where do I go to report someone in the discord
Could I get help
?report
Hey, @graceful rapids
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I submitted a ban appeal 4 days ago and still have not gotten a respibse
The standard response time is 1-3 business days, but can be more or less based on the situation.
Hello, I was banned for playing with a cheater, but this is not the case, when I left the server, my friend added neighbors to the teammates, but we did not know that they would turn out to be cheaters, please unban
Will I see the response in my email or on the website
?link if you link your Discord with us you will get a DM from the bot, otherwise you will need to check the appeals page for a determination.
Hey, @cobalt moss
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
erm how come i am not able to vote on sea long maps?
https://www.battlemetrics.com/players/905716166
76561198961391568
ty
One of the reasons you cant vote. is that you haven't played the server enough to be able to vote.
fixed

I’m guessing when my appeal says approved it means I’m unbanned?
Correct
Awesome, thank you to whoever did my appeal
are the research results saved on the monthly server after wipe?
no, they are not saved.
cheater on main us
Hey, @gusty basalt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Did you create ticket in game?
that dude cheating hard
!report
Hey, @gusty basalt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
4TH cheater in last 24 hours lmao
Don't call them out publicly here or in game please
@undone plaza ^
i mean when hes beaming through trees
Use the /ticket command in global chat to make a ticket
its kinda boring and yall wait til area dies
I understand that but calling someone out for cheating makes our job exponentially harder
So please stop
anytime frame on when hes gonna get banned hes just running straight to people
We have to investigate people and find evidence they are cheating in order to ban them
if you had a good website it would load
lol watch him for 2 seconds
So no, there is no timeframe on when that happens
Just use the /ticket command in chat
It works the same way
lol
Jyrcella is cool
So is shenzyyy jenx and jacob
And theres another admin i fw but i cant remember him
You gonna hate me if I tell you to move to #general please 
No admin looking tickets?
tickets are being reviewed as we speak
.
do bps wipe for eu mondays on monday or thursday?
or any other server you can check #oldserverinfo
i need an admin to help me
theres a cheater on RTG and i cant report him via ticket on the website
<@&274971100184576010> please help
feel free to DM me their steamID and I can take a look
i dmed u already
I sent you his BM
@torn heart you want his alt gb account too
Any new info about the announcment ryan made about the ddos attacks? Has rustoria/host finally solved it?
It's hard to say it's "solved" we have intilled multiple preventative measures that are helping, but we can't 100% it's fixed, as an issue may occur again
but as of late, things have bee n much better on our end.
Was just wondering with force wipe being so close
Shame its not 100% fixed
At this time there hasn't been any issues in regards to it in a few days
but I can say it's fixed, and another attack can come in tomorrow
if you understand my moral ground here
I want to say yes it's fixed, but I can't say that as it could change any moment in reality
But as of this moment, things have been great
crossing my fingers of course lol
с@noble terrace я впотоке
where do i cancel renewing subscriptions for vip at?
!cancel
Hey, @real marten
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Marzy how can I check how much longer I have left on my ban without checking on rust
when u log in it should tell u
my bad i just re read that lol
It’s okay
I’m lowkey confused
Cause I got banned like 2 weeks ago and then
When there was like a day left I checked again and there was time added either I am right or I’m somkeing sum
!steamid
Hey, @torn perch
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ill check it out real quick
Do I sent it here
76561199482279691
Becuase I appealed and after I got denied it added time if not it’s okay 👍
Ban is still active
Yeah ik
But like I said my ban like a week ago had 1 day left and that same day I got denied for association and the time left went up
Cause how long is an association ban
@weary mason Could I appeal for the same ban again or no
anyone elses exitlag seem to make the server lag spike for them?
sometimes, VPNs help and sometimes, they make things worse. if you are able play without it and your connection is better without it, then i sugest not using it
My ping is 250 to US from Aus but if I use exitlag I get 170-180
whic is really good but here and there it jumps to 2k ping then back down
only recently started happening
there could be a number of reasons for the cause of this. you can try making a #network-support-old if the issue continues, but for now, some solutions you could try are choosing a different location to route to/through, restarting your router & pc, or playing without the vpn
Any admin on?!
@thin plover full cheating on BR MAin VITO NAME full fly with hacks
https://www.battlemetrics.com/players/1173630199 vito 4 hrs played xd
Please create a ticket by doing !report
Hi there ZeiKzz, What can I help you with?
If you are trying to show proof of hacker, please create a ticket by doing !report and our admins will get to it!
!report
Hey, @woven geyser
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Why can't I find the banned record in the browser, but I enter the display hacking?
it says hacking when u try to connect?
@ocean void can i dm u
sure
Dallas, Texas
Need help
Hello
Hello sir, how can i check the map of Eu mondays?
I’m pretty sure it already got chosen.
Can you wait for 3 minutes?
THX GUYS, aprecciate it
do bps wipe on rustoria us mondays?
No bps does not wipe on US Mondays
ty sir
<@&874995535881326632>
Me and my team got ban in rustoria eu main for 1 week because 1 of our new recruits was cheating and we didnt know, we just wanna see if we can get unbaned in rustoria eu mondays so we can play as there are no good servers to play.
<@&274971100184576010>
!appeal - This is the best way to contact admins
Hey, @lost stream
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
3 days have passed since I appealed to my warning ban and no one answers me anything.
Have you already made an appeal?
no
I literally don't understand why they ban me man, I didn't even write in the chat
make an appeal as bent linked above and banning admin will look at it when available
my friend is trying to create a appeal ticket and it says ban not founded but he has a 1 week ban
Does your friend have discord?
Hey, could we expect a better experience on the monday server todays wipe or might be the same laggy?
yes but he cant talk in any bc cuz he is perma banned
There is no announcement on Monday server so far, so I can't give a definite answer on whether it's okay for monday server
can some1 reply to my ticket?
Please allow 1-3 business days after submitting your ticket for a response. They are answered in the order that they are received.
why my server ping is high ?
Is the wipe time for eu mondays incorrect it says 3 days but ingame it says 1 hour unless its being skipped?
read your message again the answer is in your own message
there is two different wipe times shown dumbass
ingame is 1 hour and on discord its 3 days
@fossil igloo ^
What time SEA main wipe “JST”
you can check it out here https://discord.com/channels/274965952116817920/1279953303613997087
!vip
Hey, @thin wolf
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!steamid @viscid hull
Hey, @viscid hull
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!appeal @viscid hull in the meantime thanks
Hey, @viscid hull
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Is that JST?
Im live in japan
JP IP
i cant wake up
in rustoria mondays
wtf
i need help from admin
<@&274971100184576010>
best server, stuck in receiving data while im on the server hearing ppl talk ingame und stuff but cant do shit
u cant do shit
if u leave u will have que
did u buy vip
no and im happy i did not
i was in the server and i got timed out and i dont have vip
so im stuck in que
95
and i waited in a 400que before
?
im in que
cuz i got timed out
and i joined like 2sec later
you have a bug too
all i can do is wait in que
"There is queue protection" is not true
Queue protection is not enabled on our servers
@noble terrace
Rustoria eu Mondays
Make a ticket
rustoria fix yo shit
<@&274971100184576010>
report cheater not working in site cheater with full aim bot destroying eu medium can any admin help
Hey, @vivid pivot
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
bruh its not even my fault i got muted
why does Rustoria US main never show up on the list for me? I have to console connect via f1 everyday now
Someone it depends on your region, it’s a bit buggy
if im game baned and i buy new motherboard can u plat rust again on any server?
Unfortunately, you have to wait out the ban
No, check the rules : https://rustoria.co/rules/
Make an appeal to EAC / Facepunch
why has the 5x us no bp server been killed off? anywhere from 60-200 pop at anytime. now it doesnt appear in history, has no banner, and can barely keep 10 pop due to the dificulty of finding it. was this intended?
no
whats the point of me paying for vip if the server is not functioning?
Is mondays gonna wipe today or is it wiping on force cause #server-info says scheduled wipe is thursday
^^^
The other Monday servers wiped today so it might have just changed to early
EU Mondays has already been wiped, US Mondays is gonna wipe at normal time as planned
RUSTORIA 10 X smiley and hes team has wh and cheats
!report
Hey, @nocturne aurora
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
ppl have made all ready 7 tickets about it or 3
please be patient, admins deal with tickets in the order they are received. Someone will take a look as soon as theyre available
💀
There are no tickets open on 10x right now
F7 reports only go to EAC/Facepunch
Make sure you do /ticket in game or go to our website
If you buy the wipe VIP, does it not go into effect until after wipe? 2 friends bought it a bit ago today, but their status isn't VIP in-game for the server.
Hay un tipo diciendo ser Admin de Rustoria, te envia un link para hackearte la cuenta de steam, tengan cuidado.
!@noble terrace Appeal #4c10c4 vpnban/hacking
! @noble terrace Appeal #c5e0b3 hacking
have the reconnected since their purchase?
average response time for an appeal is 1-3 business days
😦
。。
Yes, they both logged in-game into the server they purchased VIP for, and it doesn't reflect. This is for US Monday server.
I want to play, the server is about to be refreshed
1-3 days is just the average response time, can be quicker depending on the case and availability of admins
=-=
If they have tried to relog after their purchase and are still not showing as VIP make a ticket with #payment-support and they can sort that out for them.
Okay. Thanks.
bro when is mondays coming up its been 3 minutes
How I make ticket
!ticket
Hey, @uncut nymph
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
why is idiot @split prism a chat mod
queue skip not working <@&274971100184576010>
3 months ago I was playing rust and I was banned for cheating, but I didn't use any third-party programs.I wrote a ticket on the site, but no one answered me, so I thought maybe you could help me.This was my favorite server, I am ready to provide my computer for verification.Thanks for understanding. @noble terrace
?steamid
Hey, @naive elm
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198370752570 @noble terrace
so i payed for vip and i dont get it ?
u guys gonna rob me like that ?
u want recepts
#payment-support ticket will get it sorted
checking
why am i stuck on recieving data
im stuck on receiving data
bro facts
they are gonna make us wait in 400 player que
u sure?
prolly
we are stuck on receiving data
Should be fixed now. Wait 10 minutes before connecting
can you help us get in we are stuck in recieving data
Rust bug that happens sometimes. I get it on other servers too occasionally. Only way to fix that I know of is to leave and reconnect
pathetic
bro can you skip my queue than please
? I mean if you don't want it to be fixed that's on you
then we have to wait in 400 player que
بت
Unfortunately no
that takes hours
The receiving data bug is indefinite. You'll never get past that screen
I'm sorry I can't help further
damn bruh wtv
smh i never said that
thx @noble terrace
!ticket
Hey, @spring flame
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @dreamy talon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @glossy crag
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hello, we have a problem when logging into the server. It says, “You are a hacker, and we have only done nothing on this server.
!appeal
Hey, @onyx spear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
A million cheaters on rustoria us monday
!report
Hey, @light ore
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
is there no admins here
Appeal #7c35fd
do /remove
thanks
Appeals take 1-3 business days
Ticket open 42min ago
We'll get to it asap 🙂
Eu medium full of cheater what is happening
Keep making tickets if you see one
Welcome to rust 😄
why its says that i dont have any rights to remove wall
What server?
10x
Dont think you can remove walls that are not yours
the base is mine but the wall wasnt placed by me
Thats most likely why
ok thanks
how long do reports against cheaters take
Depending on how busy it gets
👍
I want to cancel my subscription ive been getting charged for 3 months and i dont even play your server
!cancel
Hey, @brittle stag
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
HOW TO CANCEL AUTO SUBS VIP
!cancel
Hey, @young cipher
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
Hey, @young cipher
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
any admin can help?
whats up
@torn heart
give me 1s to check
can i dm u
sure
Okay thank you
@young cipher If you are using card afaik, we don't save the payment method on our end, it would be through Stripe/Link the servies they host
if you didn't create a stripe account when purchasing, I don't think it will have been saved
unless you opt'ed in using phone number / account
it keep sending email on my acc
as in it keeps purchasing VIP?
yes
£7.99 payment to RJ DOWDING LTD was unsuccessful
We attempted to charge your Visa ending in **** for your RJ DOWDING LTD subscription again, but were unsuccessful. Please update your billing information to continue your subscription.
that would be only if it has a subscription set up
this one
i dont have active subs
can you make a #payment-support ticket then please? our payment team can help you further
I already have a ticket
Gotta wait on them i'm afraid then
I got banned for playing with a hacker but Im playing solo I was just in a team wit someone? They were also not hacking im think so how can i get unbanned
!appeal
Hey, @bronze spear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I wrote about the ban on the servers, they asked me to join here, and I did. what's next?
check reports! why are there cheaters!
^^^^^^^!!!!!!
!ticket make sure you are making a ticket the correct way
Hey, @midnight zephyr
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i did im pretty sure and also like 7 ppl f7'd alr
F7 reports only go to EAC/Facepunch
how long is the ticket queue? rage cheater at harbor/trainyard
If you want Rustoria admins to look into someone you need to do /ticket in game or go to our website
yeah thats who im talking ab too
we did
Then you'll get a response when an investigation is completed
we all did
some dude got on at harbor and his whole team is like 4 iq but he tripled like 3 dfferent teams
okay invvestigate faster
chill jitter
You're not the only person with a ticket open
ruining this area
You tickets will be answered as soon as possible.
admin im sending you a fucking clip rn
Upload to youtube or streamable and include the link in your ticket
ty
ty
banned.
preesh
THANK YOU

bruh u were associated get out
!appeal
Hey, @shell spindle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@shell spindle we came over to ur base and the big ass group next to you came over
he was of an lfg
what does "playing wtih cheater" mean
like actively playing woth them and doing everything together
being on a team, cooperating, living together, receiving loot or benefiting from a cheater in any way... ect ect
you may put in an appeal
!appeal
Hey, @bronze spear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yeah i appealed but like i got banned on my favorite server so kinda sad
i didnt even know they were cheating
Unfortunately you will have to wait for an admin to respond to your appeal
do you think i will be unbanned?
it will be up to the banning admin to make that decision.
is it perm ban?
association bans are usually temporary, but again, this is a decision that is up to the admin who banned you. you can reply to your appeal and ask the admin how long your ban will be for. i believe you can add on to the appeal you created on the website https://rustoria.co/support
does it say if its temporary or permenant?
i'm saying you can ask the admin how long the ban will be, and when the admin responds, they will tell you if it's temporary or permanent. however, you can also check by trying to connect to the server. when you get disconnected from the server, there should be a timer that tells you when the ban will go away if it is temporary. sometimes, the timer is not there even if it is temporary, so you will have to ask the admin if that is the case.
How can see map vote result
Vote on which map you'd like to see next wipe.
hey i was banned for 7 days the ban shouold be lifted but its not letting me connect <@&274971100184576010>
What’s the team limit on historian us long
#server-info should help you with the one
<@&274971100184576010> if able can someone please help me out?
Hi there, what can I help you with?
I need a ban checked out, on appeal.com it says my ban is over but when i try to join it wont let me
<@&274971100184576010> can i get some help also?
What is your steam ID?
76561199071570723
Hi Russ, what do you need help with?
What do you mean by appeal.com?
I also need a van checked out. I already checked on the rustoria website for my ban and it’s gone, but i can’t join the server
You should be able to connect as of 27mins ago
Whats your steam ID?
it wont let me it says disconnected: you are banned from this server | playing with a hacker
76561198311755128
@weary mason
Looking into it give me a few
thankyou sigma
yo bro, how many people i need to blatantly report and they not getting baned?
Do me a favor and do not connect for at least 15mins, part of the reason you are not able to is spamming connect.
okay
We conduct on investigation on every player, and part of that involves them being online.
@weary mason Anything for me to do?
<t:1725326040:R>
Wait about <t:1725326400:R> as well before immediately reconnecting and it should let you
Thank you
it still says the same thing
<@&274971100184576010>
nvm its working now, thanks @weary mason
https://rustoria.co/getmyid @near halo
Get your Steam ID 64.
SEA Main Full wipe is really SGT pm 3:00?
!force
Hey, @agile carbon
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1725559200:F> (your local time) is the time of the next force wipe and it will happen <t:1725559200:R>.
!appeal
Hey, @spark wren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
thank
cheater!!!! in rustoria monday us
!report
Hey, @quaint sluice
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how do I get a VIP for another month?
sent a ticket in game but the guy is cheating not even trying to hide it
To purchase?
Can any admins please DM higher-ups about the VPN ban issues. Ive been banned twice in 2 days due to exitlag and im not the only one. this has only just started happening
pls dont tag directly
@near halo Appreciate it but its up to the admins ig
did u write that in ur appeal, can make a dif
I did the first time and I was unbanned within 12 hours. Then about 45 min ago I joined the server and banned once again.
No hate towards rustoria at all but if you're gonna be one of the top servers on RUST the 3 day wait for a ban appeal should be near to none. should have alot more admins working in that sort of catergory.
1-3 days is just the average and can be sooner depending on the situation and availability of the banning admin as only the banning admin can handle the appeal.
thank you for your patience
is there only 1 banning admin?
i have problem connecting to the server becuz i dont see the server name on the official list and i want to know why
have you tried connecting directly via server ip? Servers are available in #server-info
yes that works but im unable to fav the server
admins do u have any admins sending dms to steam accounts about a rust skin to vote for it?
Nope
Thats a scam
alright someone is messaging me offering me to give me vip if i vote for the skin
Report to steam and block
idk how to report it
do u want the username for u guys?
bc isn't pretending to be an admin a ban for u guys
Yeah correct but we cannot ban steam accounts im afraid
alright do u want me to dm you the screenshot of the account? then when i get home i’ll report it to steam lol
Eu monday?
!ticket
Hey, @earnest mulch
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
it seems I got banned from rustoria servers - I have a ten year old account with no bans whatsoever before today, I had joined a big group of randoms on US mondays and got banned for "playing with hackers", literally no clue who was hacking, it was just a ton of random nakeds. Anything I can do about it?
!appeal
Hey, @hybrid lion
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hello, why im banned on rustoria servers? its mistake
!appeal
Hey, @sand hawk
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
will EU mondays server wipe again on thursday?
yes by force wipe
why am i being kicked from a rust server "for hacking" even though Im not
!appeal
Hey, @tired tartan
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Appeals wont be discussed on discord, you will have to wait for the response on the ticket. Sitting in waiting for support won't make it any faster
!ticket
Hey, @prime cedar
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
im am kicked for hacking i swear god im not used this server admins bannig users for their mad minds i think
i appeal they denied 😄
If your appeal was denied then the ban will remain
is the 5 minute grace period still removed for rustoria servers?
hi when is the wipe on 10x
why cant i see my server
why i sayed already i didint use anything why did i get banned ?
You can connect the server through the ip even if you don't see it
why i got banned
can i check it somewhere ?
its because of files on my pc or report ?
how cani get any info
!appeal
Hey, @rose creek
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!report
Hey, @onyx sorrel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @onyx sorrel
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
thx
PLZ CHECK LISIMILLS EU MAIN CHEATIN WH
!report
Hey, @pallid island
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!REPORT NICK LISIMILLS EU MAIN CHEATING (WH)
Hey, @pallid island
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!REPORT NICK EU MAIN RUSTORIA
Hey, @pallid island
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
you can use /ticket in game to report a player or click the support website link above to make one on rustoria website
Hi guys any admin on rn?
anything i can help you with?
The conclusion is , gotta play this with ESP or radar otherwise this game is unplayable lmao
best way to get banned
SURE 😄 😄 . Ive provided so many tickets and nobody got baned lmao, clowns still run around like that. at this point aint no fun my g :D.
did you do a actual ticket using the /ticket command or trough website or did you F7 report ?
i did f7 and website, every time i recieve - he is not online blablablabla bullshit. + i provide clip too
F7 dont go to admins so thats why
no i make a ticket too in actual website
yeah well indeed if the aint online not alot the can check on the player clips help but will not be enough to ban a person the need to check themselfs
Hei there. there is someone who wants to scam me i think
wit rustoria in his name on steam
maybe you can deal with that account?
messages sent are:
[10:12 PM]
Rustoria.co | ✪ Arch:
Hey mate
im rustoria admin and I'd like to ask for your help.
We have a new skin for Twitch Drops that we've created, and I would ask u to vote to get our skin into Twitch Drops.
is this real?
bro, it literally shows how blatantly mofoka c heats...
ye
!scam
Hey, @vapid ermine
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
it's a scam
He tried for me to click on a link which i will not show here. But yea it's a scam
No admin has Rustoria in their name as well
didn't do anything except search for the website on whois, they registered 3 days ago... damn they are ignorant
In general even if its someone you know irl ALWAYS double check links and see where they are taking you
Seregado and his teammate 007 Beijing are blatantly cheating and scripting wtf is the admin team doing? @weary mason
Hey, @junior heath
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
we 3 days since his last ban
3 DAYS SINCE LASST BAN AND HES ALLOWED ON RUSTORIA????
i Just got home from work will look into it, but coming in with hostility isn't going to escalate anything.
Want me to make a ticekr or dm you all the proof @weary mason
!steamid
Hey, @junior heath
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
same server as you i presume
That means its not a related to Rust, red flag I agree but please always make tckets in the future. We dont know if they are in discord or not so now they might be aware.
Bro hes cheating LOL what, and not even that its been 3 days since the game ban
fuck being rust related or not, the guys a MAJOR red flag but ok ill create a ticket on someone who should be blatantly banned
We moderate Rust, not a Steam game we're unfamiliar with. As I mentioned before, hostility won't get you anywhere.
Will there be a wipe with blueprints on EU LONG? 5 september
We're done here, players will be looked into, other than that I hope you have a wonderful rest of your day!
@near halo
IP: connect long.rustoria.uk:28010
Next Wipe: <t:1725559200:F> (<t:1725559200:R>)
Wipe Schedule: Force Wipe
Blueprint Wipe: Force Wipe
Map Size: 4750
Team UI: 12
Vote for Next Map
How to get donater role in discord if you have active vip?
I posted more evidence 🙂
dude there's a heavy influx of cheaters on the rast right now, at least 2 cheaters were banned on my tickets today.
I spawned in and got my name called out blatantly in chat @near halo
Never been to excav and he started yapping
Have an entire 5 min video of me spaawning from across the map to excav and to get esp'd on
I played today there was a man with 5 bans that were received 1 day ago gaming
😂
How many is the real team limit for BR Long? when someone mentions UI Limit it confuses me xD I dont care how many people are shown at the bottom left, I want to know how many people I can really invite into my team
There is no limit on the long server where people with 50 people in a team play.
r2 clan
shi is pathetic
fuck man I was attacked by at least 5 cheaters today. 😂 there's been a big influx of cheaters in rust
i am play solo
Yea it sucks xD I play with pvp gods that are really good, like extreeeeemly good, but even they cant even handle cheaters sometimes xD
But well, we will still try to fuck em up
Should see how many of em getting banned daily 😂
Anyways guys please take this to #general 🙏
@raven mist can you please confirm there is no limit?
No team limits on our officials
Only team UI
https://steamcommunity.com/profiles/76561199382003305
one guy have 5 active game lockouts in 1 day and had 7.7 hours in rust i lose link
Thanks!
No problemo
Multiple game bans on record | Info
2 day(s) since last ban
I just don't understand why you let people like that on the server, they're obvious cheaters.
ok if he kills clan players they won't even feel it but solo players like me lose loot and it's not nice it's understandable that it's not your problem but eac's but it's still not nice because after that you just quit the game.
How long till my ticket is responded to?
Hey, @remote reef
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how long do i have to wait for an appeal?
ok thx
Same problem how to unlink my card on VIP payment method
<@&274971100184576010> i made a ticket and was told to talk to you guys on discord
!steamid
Hey, @rancid ermine
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199733439932
@thin plover will be with you when they are available.
got it, thank you
e and I were banned for the same reasoning can I get them to check my appeal once available aswell?
76561199016576460
The admin who banned you will have to decide on that.
@weary mason u prolly wont know but is there a chance im perma banned for cheater associatio?