support

[vague adder]

ok

[noble terrace]

That will just allow people to avoid detection in the future

[hexed nimbus]

You know what’s more retarded knowing you have a cheater and come here demanding proof. All your comments indicate that

[wraith silo]

we dont and we can prove it

[wise crypt]

do old cheaters sometimes get a second chance or does the ban stay forever

[noble terrace]

If you are banned for cheating on Rustoria your ban is permanent

[noble terrace]

Your teammate was cheating. I'd recommend not playing with that person ever again.

[vague adder]

If I don’t like some person, I can just call my friends, ask him to report him and tell them to write in the chat that he is a cheater, then you will ban him?!

[noble terrace]

No

[vague adder]

ahahahahah

[noble terrace]

We ban someone off of evidence

[wraith silo]

well u did right now

[noble terrace]

No

[wraith silo]

yes u did

[noble terrace]

Alright we're done

Submit an appeal

[vague adder]

but you told me that the entire server reported it and confirmed that it was with cheats

[noble terrace]

No I didn't

I said we don't ban off of number of reports

We ban off of evidence

[wraith silo]

.

[vague adder]

and you said it as if you meant that this is the reason

[noble terrace]

Literally never said that

[hexed nimbus]

My god what have you crackheads been smoking

[noble terrace]

go to general mike

youre not helping

[pulsar field]

someone will check the appeal

[wraith silo]

were ukrainian we dont understand half of the shit ur saying

[noble terrace]

your english seems pretty fine

[hexed nimbus]

1 to 3 days

[wraith silo]

im the only one who knows it well

[noble terrace]

If you want me to use a translator I can do that

[wraith silo]

no thx

[vague adder]

brain dead

[noble terrace]

!appeal

[glass olive]

Hey, @vague adder

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

i have banned @lyric basalt

[vague adder]

Forget it, they don't give a fuck

[noble terrace]

I understand you're mad, but you should be mad at your teamming for cheating, not us for catching him

[vague adder]

)))))))

[near halo]

can i have unbuned?

[vague adder]

no bc, people from chat,say: ooooooooooh nooooooo, his cheating😭 😭 😭 😭 😭 😭 😭 😭 😭 😭 😭 😭 , pls destroy him!!!!!😭 😭 😭 😭 😭 😭 😭 😭 😭 😭

[rigid dust]

Jyrcella my teammate canades got banned for advertising

he spammed a bit in chat and got banned immediately

is there any way to get him unbanned

he won't do it again

he didnt know

thank you

he didnt even get muted

[noble terrace]

For the 3rd time, we do not ban people because another player says they are cheating

We gather evidence, and we ban someone if that evidence shows they are cheating

[noble terrace]

Tell him to submit an appeal

[vague adder]

Can I see them?

[slim flume]

No

[rigid dust]

ok

[noble terrace]

I have already explained to you that we cannot show you evidence

[rigid dust]

thank you

[slim flume]

No

Problem

[near halo]

i done

[noble terrace]

You need to speak to @lyric basalt

[vague adder]

why

[rigid dust]

is he online?

[near halo]

HE SLEEP BRO(

[slim flume]

Then wait

[noble terrace]

Our job as admins is to catch cheaters. If we tell cheaters how we caught them, they will just use that information to avoid being caught. This means we cannot do our jobs (which is to catch cheaters).

[slim flume]

Go sleep and when u wake up he will be online

[vague adder]

hahaahhaa

big brain

[noble terrace]

Does that make sense?

[vague adder]

and small balls

[rigid dust]

@lyric basalt are you awake?

[slim flume]

They are 14 do you think that makes sense to them?

[noble terrace]

Do you want to play on a server with cheaters or without them?

[hexed nimbus]

No balls here

[vague adder]

ahahhaah sorry(

[slim flume]

Gavarish ruski?

[wraith silo]

is this a console or admin ban?

[vague adder]

wtf,if there are no cheaters

[vague adder]

ноу

[noble terrace]

If you want to play on a server with no cheaters, then you need to let us do our jobs

[weary mason]

In this case there was a cheater

[wraith silo]

zavali eblishe

[vague adder]

Ban people without evidence or checks?

Awesome job

[noble terrace]

For the 4th time, we banned your teammate because there WAS evidence

[slim flume]

They have evidence they just cant show it because it is in their rules and its common sense to not show proof

[hexed nimbus]

Your welcome have a great night

[wraith silo]

.

[slim flume]

Both soon

[vague adder]

I can also become an admin and ban people, and then brazenly tell the fuck that I have proof?

[near halo]

admins pls, chek my appil

[noble terrace]

Ваш товариш по команді обманював. Є вагомі докази, які це підтверджують.

[slim flume]

They have evidence they just cant show it because it is in their rules and its common sense to not show proof

[hexed nimbus]

1 to 3 days

[noble terrace]

Only Marzy can help you

[wraith silo]

better translate to russian pls

[near halo]

ggs

[vague adder]

AHAHAHAHAHAHAHAHAHAHAHAHAHAHA

[noble terrace]

Ваш товарищ по команде жульничал. Есть существенные доказательства, подтверждающие это.

😛

[vague adder]

ты не ответил на вопрос

[wraith silo]

бан консольный или админский

[vague adder]

!

[noble terrace]

Админ бан

[slim flume]

У них є докази, вони просто не можуть їх показати, тому що це згідно з їхніми правилами та здоровим глуздом не показувати докази

[vague adder]

ох.... ебанная женщина

[noble terrace]

What question?

[vague adder]

!

[near halo]

@MARZY WAKE UP AND HELP ME

@lyric basalt

[noble terrace]

Если вы хотите стать администратором, вы можете подать заявку. Но чтобы кого-то забанить, нужны доказательства. Точно так же, как у нас были доказательства на твоего товарища по команде.

[vague adder]

WAKE UP
WAKE UP
WAKE UP
WAKE UP

[slim flume]

I would just not respond Jyrcella its a waste of IQ points and stupidness

[vague adder]

То есть никакие?

[rigid dust]

yeah

[noble terrace]

I was hoping it was a language barrier issue

[slim flume]

Its definitely not

[wraith silo]

not to me

[noble terrace]

Fair enough then

[slim flume]

He clearly cannot understand lol

[hexed nimbus]

https://tenor.com/view/brick-hi-guy-gif-21709341

[slim flume]

Even continuing it will lead to the same question he keeps asking so

[vague adder]

джурсела скажи честно,тебя просто мало трахают и ты отыгрываешься на нас?((((😫

[noble terrace]

So what are you guys not understanding at this point

[wraith silo]

im bad at translating it to them

i understand but i cant translate

[slim flume]

Is he russian or ukrainian

[noble terrace]

Which is why I tried translating but that didn't seem to work either lol

[wraith silo]

ukrainian

all of us are except one guy

[slim flume]

Then what are you not understanding ????

[wraith silo]

but he left alreadt

[slim flume]

Jyrcella is making the effort to also go and translate it into your language and you still cant understand it?

I think its an issue on your end.

[noble terrace]

I've been pretty patient trying to explain this to you and you have been nothing but disrespectful. So you are now muted for the duration of your ban, which is 7 days. You can feel free to appeal at https://rustoria.co/support/appeal.

[hexed nimbus]

https://tenor.com/view/meme-emotional-damage-emotional-damage-gif-25817245

[rough eagle]

/ticket

[glass olive]

Hey, @rough eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[naive hamlet]

/ticket

[glass olive]

Hey, @naive hamlet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon parcel]

i just need my vip switchedto my other account i bought it for the wrong one lol

[slow kiln]

If this is regarding a ban/ban appeal, you must wait 1-3 days with the ticket you have created. An admin will get to the ticket as soon as they can

[slow kiln]

https://discord.com/channels/274965952116817920/883058174570135572

[ocean void]

#payment-support can help you out with that issue royal

[halcyon parcel]

already made a ticket.

i aint trying to wait till 5 am lol

they stop helping at 5pm its almost 8pm

[slow kiln]

Sorry for the inconvenience, but a very small number of admins look at payment and transactions

[halcyon parcel]

might as well make me dedicated payment and transactions admin XD

[shy remnant]

It’s 3AM for the most members of our payment support team, they’ll respond in the morning. Not sure they’ll in the middle of the night

[halcyon parcel]

i can do it 24/7

[slow kiln]

Haha Impossible, people die without sleep 😛

[halcyon parcel]

insomnia helps

plus i work a desk job win win

[slow kiln]

Haha

[halcyon parcel]

So when do I start lmfao

[slow kiln]

You must apply to be staff first, baby steps

In the future if you would like to help the payment team, buy VIP for the correct server 😛

[halcyon parcel]

it was a misclick XD

[slow kiln]

It happens haha

[halcyon parcel]

I have 2 accounts bothj have rust but te one i wanted to buy que skip was for the one holding all my skins XD

[slow kiln]

Looks like you should then play on your main account if you bought VIP for it

Or you'll just have to wait for the payment team

[graceful creek]

Hey! On Rustoria US Long and have the cheater camping us again

Same cheater from the past 3 days

[slow kiln]

!ticket

[glass olive]

Hey, @graceful creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[graceful creek]

we've submitted 3 so far

[slow kiln]

Please do not post the steam id here

Sorry but you'll have to wait for an admin to respond to the ticket.

[shell schooner]

where do i make a ban apeal?

[noble terrace]

!appeal

[glass olive]

Hey, @shell schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[devout python]

lag br long

[bitter ridge]

yo i need an admin on rustoria US Long ASAP

I submitted a ticket but this needs to be addressed asap

[empty eagle]

!ticket

[glass olive]

Hey, @empty eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bitter ridge]

Nevermind! he just got banned

w admins ❤️

[molten flicker]

how long does appeal take

[raven bison]

up to 3 business days

[junior ginkgo]

Do you know about staff apps? how long they take on average?

[raven bison]

No idea sorry

[junior ginkgo]

all g

[split prism]

it varies honestly, speaking from experience mine took a little while.

[junior ginkgo]

gotcha. ill wait it out.

[split prism]

Just sit tight and wait it out, they’re very busy.

[junior ginkgo]

thats fair. Hope to join up in the future.

[shrewd hatch]

Why hasn't my appeal been processed after five days? Can't it be completed within 1-3 working days

[split prism]

Same with applications it varies

Admins will get to it when they get the chance.

[shrewd hatch]

I received a confusing ban and submitted an appeal, but no one provided an explanation

Can you help me ask this question

If possible, thank you very much

@split prism

[junior ginkgo]

Chat mods prolly dont have that access

but idk

[smoky thunder]

how can i put a report ticket

[junior ginkgo]

!ticket

[shrewd hatch]

76561198401456058

[glass olive]

Hey, @smoky thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shrewd hatch]

my steam id

[slow kiln]

Correct! We are only here to guide and monitor discord/rust chat

[junior ginkgo]

W

[split prism]

Unfortunately chat mods cannot see ban appeals but I’ll let the admins know and they will get to it when they can.

[shrewd hatch]

thanks bro

[split prism]

What was confusing about your ban?

[shrewd hatch]

I left that server very early, but I still have a teammate who is a new player. My teammate gave away our home to someone else, which may have been the reason why I received a seven day ban. I was completely unaware of this when it happened. When I found out about the ban, I asked him and only then did I learn about the situation. I don't think I deserve a ban, I am also a victim.

eu mondays

playing with hacker This sounds terrible. I hate cheating and refuse to trade with hackers

I think by checking my online time, it can be completely confirmed that I am not on site

so...

[ocean void]

Typically if you receive a playing with hacker ban.. the only way to get that ban lifted is if the hacker appeals and gets it over turned. Otherwise you get stuck waiting out the ban period for association.

[junior ginkgo]

L cheater

[split prism]

Unfortunately the way the system works is if a teammate is banned you automatically receive a 7 day association ban.

[shrewd hatch]

I know the rules of the server, which prohibit intentionally or unintentionally benefiting from cheaters. For me, my problem is not intentional or unintentional, but rather the relationship between subject and object. I was completely uninvolved in this matter.

[split prism]

Unless a surplus of evidence can be provided it was not your teammate, they’re not usually lifted. Just know next time to take more precautions

[junior ginkgo]

Is that for cheater bans only, or every ban?

[shrewd hatch]

I warned my teammates about the rules of the. co series servers

My teammate also received a seven day ban

[split prism]

It happens to the best of us even if we do take lengthy routes, association bans are there to protect the player base.

[split prism]

If a player is cheating on your team that’s when you receive an association.

[junior ginkgo]

gotcha

[shrewd hatch]

so The cheater is not my teammate, he was implicated, and I was implicated twice

[split prism]

Unfortunately I don’t know all the inner workings of your ban, an admin will take a loot at it and have more information about it.

[shrewd hatch]

ok thanks

[split prism]

I’m just letting you know very rarely are they lifted, sometimes reduced when they reach longer periods but that’s about it.

[shrewd hatch]

i see

thanks

[split prism]

I’d say if you suspect anything or are bringing in new people go ahead and reach out to a staff member and have them look into a player.

Don’t take any unnecessary risks

[shrewd hatch]

That makes sense. Learn from a setback and gain wisdom

[junior ginkgo]

type shit

[shrewd hatch]

yes

type

my English is poor

hahah

[junior ginkgo]

W english

[split prism]

I lead my own team and have to do a lot of background checking on potential additions into our team, you start to learn what to look for.

Check their steams/ battle metrics is generally a good start.

[junior ginkgo]

script check em fr

[shrewd hatch]

I know this. When I played games with the team before, they always checked the computers of new members to ensure the stability of the team. The team has been banned, which will seriously damage the team

[junior ginkgo]

background check em

[split prism]

Yep, we pc check all our incoming members.

Although they can still hide it atleast you can say you’ve done your due diligence

[shrewd hatch]

But playing with large teams can be very tiring and prone to problems, perhaps because teams are more goal oriented, like work. So I often play with one or two people, sometimes encountering neighbors and forming teams. Interestingly, our languages may not be mutually intelligible, so I choose to use translation software for chatting. The translated content is always not very accurate, but it is also very interesting.

[junior ginkgo]

Just learn english. EZ fix

[shrewd hatch]

ok I will pay attention

[buoyant dawn]

any admin available ?

[slow kiln]

Hey, seems like all admins are busy at the moment, anything I can help with ?

[buoyant dawn]

just have a clip of someone possibly cheating

[slow kiln]

!report

[glass olive]

Hey, @slow kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow kiln]

please don't post their steam id here

Use support on the website

[buoyant dawn]

dont worry im not that dumb

[slow kiln]

❤️

[buoyant dawn]

just wanna share the clip , its on medal.tv

[slow kiln]

When you make the ticket, just attach the link 🙂

[crude locust]

@slow kiln how do u check appeal status?

[slow kiln]

https://rustoria.co/support

There you should find APPEALS

[hazy basalt]

Hello There is a cheater killed me and i have a clips to prove that he stole my kit and he have like 3hours playing even my friend leaving please help thanks.

[junior ginkgo]

!report

[glass olive]

Hey, @hazy basalt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow kiln]

!ticket

[glass olive]

Hey, @hazy basalt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[junior ginkgo]

type shit

[hazy basalt]

Okay thanks

[slow kiln]

Both works 🙂

[junior ginkgo]

we locked in

[hazy basalt]

!ticket

[glass olive]

Hey, @hazy basalt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hazy basalt]

🙂

[wispy dirge]

Pop it in a ticket and we would be happy to come have a look 🙂

[crude locust]

@slow kiln thx it sucks rn cause i was solo joined a clan that was recuiting on the server and it was fun but it sucks the dude that was cheating was doing that stuff cause he seemed legit he dies some and was nice but the second he got banned he didnt try to deffend himself he left our discord instantly also would it help u guys any if u had his discord to ban him from rustoria discord or no?

[wispy dirge]

Feel free to include anything you would like to add in an appeal if you so wish 🙂

[buoyant dawn]

@wispy dirge just did

[junior ginkgo]

W

[buoyant dawn]

ticket #1

[crude locust]

@wispy dirge alright ill get his discord for u guys

[buoyant dawn]

lmk if theres a problem with the clip but link should be fine

[hazy basalt]

Done the ticket now i need to see him in chat geting ban ?

[hazy basalt]

Mine too please thank u!

[junior ginkgo]

Once they review they respond to your ticket on the site.

[hazy basalt]

Okay thanks ! 💜

[junior ginkgo]

yuh

[crude locust]

@wispy dirge i added his dc also i think someone on us long is doing something to intentionally to cause lag on there when the server lags lately

[junior ginkgo]

might just be a memory leak. Facepunch be like that. Or may be someone, up to the admins to find out lol

[crude locust]

oh yeah

there is a 40 man chinese zerg on there ik that

[junior ginkgo]

😭

[graceful creek]

Bro, someone is paying a cheater to camp us no matter what we do. This is his 10th account hard hacking camping us with nailgun flying onto our base etc. The fact there isn't an admin to insta ban this clown is obsurd. This is day 4 of this happening, same hacker different account typing to us all sus for 0 reason. I'd love some help this is ridiculous

[junior ginkgo]

!report

[glass olive]

Hey, @graceful creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[graceful creek]

We've done this every single day man, its tiring. He is full rage hacking on us for 0 reason....

[junior ginkgo]

Did you make a ticket

[graceful creek]

He has infinite accounts

Yes, we even became friends with an admin over this

[junior ginkgo]

If the ticket is still open id go there, if not id make a new one

[graceful creek]

Is there anyway I can get into a call with an admin this is insane bro. Night 4 of this

[ocean void]

admins deal with the tickets in the order they are received so be patient and an admin will take a look as soon as theyre available.

[ocean void]

i understand this can be frustrating but there are alot of players across all rustoria servers and only so many admins.

[graceful creek]

Dre I totally understand that but this is targeted. We haven't done anything to anyone on here besides a big clan "PRC" and "Ranger" So the fact this random hacker appears after they fail raid us 40 deep is 2 ironic man. The fact we cannot play the game were base locked its so depressing bro. I will switch servers if I have to which would be sad

[junior ginkgo]

They get hella tickets.

They'll get to yours soon

[ocean void]

i completely understand how that can be an issue and make it unplayable but hopefully an admin will be available soon and your problems can be addressed, thank you for your patience

[quaint eagle]

yo

@jagged escarp

[graceful creek]

Listen bro. I submit a ticket he gets banned, awesome! 20 minutes later he's back brand new account and its another hour waiting for his new account to get banned.

This has been every single night for 4 days

[quaint eagle]

can I talk to you Chooky? I'm with RF clan. We kept reporting the same cheater guy who keeps coming back. At this point it's very sus

[junior ginkgo]

The admin's cant do much about that. Facepunch has to take action

[ocean void]

i understand but an admin cant sit and watch your base all day lol they dealt with your previous tickets and they banned the cheater. the onyl thing u can do is make a new ticket for the new account for admin to look into. there is no way they can spend all day watching one groups base or watching every player entering the server ya kno? youre making the correct steps now u just have to be patient and wait for the next available admin.

[robust elk]

https://steamcommunity.com/profiles/76561199628064766

5,2 hrs and only head

[ocean void]

!report

[glass olive]

Hey, @robust elk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quaint eagle]

<@&274971100184576010> Can i talk to an admin? I'll wait in waiting for support

[ocean void]

dont post cheaters names or steam ids just make a ticket, it makes it easier for them to stop doing what they re doing

[robust elk]

im not wanna wait 20 hrs for the ban

[ocean void]

If you have alreay created a ticket you dont need to tag admins, someone will deal with your ticket as soon as theyre available, tickets are dealth with in the order they are recieved

[junior ginkgo]

Don’t post them publicly.

[robust elk]

and keep diying by him

[ocean void]

i fell your pain but admins wont take report of cheaters via discord chat, you have to make a ticket if you want an admin to look into the cheater.

[wispy dirge]

Can't talk in VC, but, you are welcome to DM me.

[quaint eagle]

ok

[languid canopy]

@wispy dirge answer DM please

[wispy dirge]

?steamid

[glass olive]

Hey, @languid canopy

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[languid canopy]

https://steamcommunity.com/profiles/76561199101414622/ mine
https://steamcommunity.com/profiles/76561199015625083 friend's

[wispy dirge]

Try to connect in 15min

[languid canopy]

thx a lot!

[rare belfry]

/ticket

[glass olive]

Hey, @rare belfry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[languid canopy]

again ban

kicked from the server me and my friend 😦

could someone unban us like 5 times in a row?(((
it's so annoying that we cant connect cause of nothing

our accs
got bans again for nothing 😦
someone solve this problem
we wrote tickets yesterday, today new ban, havent even played

https://steamcommunity.com/profiles/76561199101414622/ mine
https://steamcommunity.com/profiles/76561199015625083 friend's

[near halo]

same thing is happing to me

[languid canopy]

@wispy dirge help us please 😦

[gentle forum]

Game crashing allot plz help

[languid canopy]

guys.. admins, pleasde

@hearty fulcrum
@subtle cape
someone please help, guys... Noone response, bans for nothing to me and my friend like half year ago.. wrote tickets yesterday, got unban.... havent even played and ban again , again tickets, solve this problem, please

[languid canopy]

guys?....

[idle mango]

Why my game just closed by itself second time in 30 minutes and I get 90 queue for that

[raven mist]

No idea, i have the same issue where rust just closes itself 😁

[fading tree]

Hello I have just encountered a very blatant cheater on rustoria small

since he is roaming my area I cant continue playing until he is banned he has 8h on record and is roaming with an inventory full of guns it is very obvious

[deft gale]

Can I get an invite to the rustoria us community discord please

[fresh pasture]

admin ban

https://steamcommunity.com/profiles/76561199220875856/ this

[ocean void]

!report

[glass olive]

Hey, @fresh pasture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fresh pasture]

I already did it 28 minutes ago

[tame fable]

some support can help me?

[hearty fulcrum]

hello, what do you need help with?

[tame fable]

dm!check

[hearty fulcrum]

what is this about? you can let me know here, and i can still help you out

[tame fable]

cant share the inf here

[hearty fulcrum]

i have seen your question in my dms. i cannot share that information either.

[tame fable]

its like yes or no because if not i nee to use other ways to share that

[languid canopy]

@hearty fulcrum could u help me ? with problem up ^^^^

[hearty fulcrum]

i understand that your question can be answered with "yes" or "no." i am informing you that i cannot answer that question.

[hearty fulcrum]

sorry, i do not understand. could you please explain further?

[languid canopy]

me and friend got ban yesterday. for playing on us mondays. we never played there. after that we made a ticket. we got unban. today again ban, for another us server. where we never played. we havent played on rustoria for 3 months btw, and both banned.. wanna get unban 😦

[hearty fulcrum]

and you have made an appeal already, yes?

[languid canopy]

yeap..

me and friend aswell

[ocean thistle]

Can you send me you and your friend's steamid?

Yours should be fixed now, but do allow 15 minutes for the fix to sync before you connect onto our servers.

I'll need your friends steamid

[ocean thistle]

Both should be good

[pulsar kraken]

Hello,i wasd playing on rustoria eu long and today i woke up and see this: Disconnected:Banned: Hacking

what am i supposted to do with this, I have never be playing with cheats

[long wren]

!appeal

[glass olive]

Hey, @pulsar kraken

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pulsar kraken]

thank you

[vale maple]

!appeal

[glass olive]

Hey, @vale maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vale maple]

Hello! Can i see the progress on my appeal? Thank you in advance!

[ocean tulip]

!appeal

[glass olive]

Hey, @ocean tulip

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plucky vortex]

Hello Admin. Sorry to bother my teammate got banned on US Main a month ago which he never played on it’s probably his VPN his steamID: 76561199000928636 can you check please

[hexed nimbus]

!appeal

[glass olive]

Hey, @plucky vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[plucky vortex]

Appeal made

[rugged rapids]

/report

[glass olive]

Hey, @rugged rapids

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rugged rapids]

eu long lag

[plucky vortex]

@ocean thistle hello Hai can you help me to check please his steamID: 76561199000928636 he was on use long yesterday with me but shown he got banned on US main a month ago

[sinful lodge]

Hello! I played on long and got kicked from the server, now I can't log in

[lusty lark]

!report

[glass olive]

Hey, @lusty lark

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sinful lodge]

the server disappeared and cannot be connected via IP

[languid canopy]

https://steamcommunity.com/profiles/76561199101414622/
that's mine acc
https://steamcommunity.com/profiles/76561199015625083
that's friend acc

Was afk, sorry

[ocean thistle]

You're good to go :)

[ocean thistle]

All set, please allow 15 minutes for the fix to sync.

[languid canopy]

will try in half an hour, thank u.
cause today someone of admins tried to fix problem, but we couldnt still connect(

nice ava xD

[plucky vortex]

Thank you!

[ocean thistle]

[lyric schooner]

Hello, can you please check for me why? To be accused of hacking Appeal #f45714 @ocean thistle

I do not understand

[ocean thistle]

You received a response yesterday. What do you want me to check?

[lyric schooner]

Is it the answer?

Rustoria Admin - Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.

How is it? I didn't do anything wrong.

[balmy cypress]

Our admin believes you were cheating, after reviewing the appeal we've decided to keep the ban. Nothing more to be discussed I am afraid.

[lyric schooner]

Admin, what do you decide on? to accuse me of hacking

Because I'm not an EU player?

Or is the vip server reporting me?

[balmy cypress]

You are banned for hacking, also why would where you are located matter

[lyric schooner]

That's why I don't understand what I hacked even though I play normally.

Can I have proof that I can hack? It's not just a mouthful.

Banned because of VIP repot 100%

May I submit another appeal?

What program do you think I'm cheating on? LDPlayer CrosshairV2
So it's a hack?

[lean cargo]

Let me buy the VIP because there is no stock and I want one hahaha @balmy cypress

[gloomy sparrow]

We do not provide proof of bans and any other reputable rust community also doesn't provide proof, there is no such thing as a "VIP" report all tickets gets treated the same

[vivid basalt]

I received a ban without verification and I want to get unbanned, I’m waiting for support in the voice channel,preferably Russian-speaking support if there is one

[noble terrace]

!appealru

[glass olive]

Привет, @vivid basalt

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[kindred hemlock]

help

[molten flicker]

what's your issue?

[kindred hemlock]

I DONT got my tersuar hunt

nice support

[molten flicker]

what specific matter about treasure hunt? if you are experiencing a bug with the treasure hunt please make ticket in game by using /ticket for admin investigate, thank you

[mighty fox]

the translator logged into the server with a cheat error, but I don't have a ban
76561198186846971

[molten flicker]

!appeal

[glass olive]

Hey, @mighty fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mighty fox]

ban Not Found
Try connecting to our servers. Your ban may have expired.

but I can't log in to the server

[molten flicker]

wait 15min then try again. if still have issue post your steamid here

[mighty fox]

76561198186846971

[patent lake]

!ticket

[glass olive]

Hey, @patent lake

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[turbid crater]

hey if u have some time. can u check ban appeal?

[junior ginkgo]

I believe they work in order that they received them.

[haughty summit]

hi

[junior ginkgo]

Wsg

[haughty summit]

im not ban but its kicking me out of after it load?

[patent lake]

hello, admins

guy rage cheating on EU LONG

[junior ginkgo]

#network-support-old

[junior ginkgo]

!report

[glass olive]

Hey, @patent lake

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[haughty summit]

ahm how long should i wait?

[subtle cape]

Depends

[junior ginkgo]

What r u waiting for?

[west osprey]

steam ID?

[haughty summit]

ahm? my rust only show come to this Discord but i didnt see or know what reason and never use hacks before it still keep kicking me out SEA LONG?

https://steamcommunity.com/profiles/76561198109054313/

[near halo]

@lyric basalt

[haughty summit]

https://steamcommunity.com/profiles/76561198109054313/

[near halo]

you got banned me

[junior ginkgo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[graceful pond]

Yo any admin available rn?

[turbid crater]

Can I get banned just for using VPN? My profile says about the ban 6 months ago, but I didn’t even play then, much less on that server

[west osprey]

looks like our admin @torn heart would like to speak with you about something

[haughty summit]

oh okay i was on waiting support

[west osprey]

I'm not sure if he's on currently, but I've sent him a message

[orchid hollow]

hello, i just recieved a dm via steam asking to vote for a skin that yall supposidly made, is it possible that staff are dmming ppl through steam?

[haughty summit]

is there any way to fix this or i cant come back to the server?

[junior ginkgo]

Seems like a scam. I wouldn’t answer that.

[haughty summit]

and thank you

[orchid hollow]

just wasting his time

[junior ginkgo]

lol

[orchid hollow]

yeah, i havent played rust in like a year and a half

[junior ginkgo]

I’d make a report with the account so that the team can report it to steam.

!report

[glass olive]

Hey, @junior ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west osprey]

You can not come back until he speaks with you, and even then it's his decision.

[orchid hollow]

thank you!

was looking for that

[junior ginkgo]

No problem

[haughty summit]

no way i didnt knew what ive done wrong.. i played like hour yesterday and back this morning like this wow?

[haughty summit]

whenver hes in wait here then

[junior ginkgo]

If the appeal got denied it was probably for good reason. I’d give it some time and try to appeal again.

[west osprey]

Not my ban so I can't really speak on it

steam ID?

Are you needing support?

[junior ginkgo]

His appeal was denied.

[west osprey]

was it gamebanned?

[haughty summit]

yes i know. and Im not banned its only say come to this Discord omg

[west osprey]

send steam ID 🤣

What account are you trying to play on

the neon boxes 😭

[junior ginkgo]

When you get a EAC can you not sell your shit?

lol damn

Have you tried to appeal with steam and face punch?

[west osprey]

I've seen players cheat with WAY more skins

[junior ginkgo]

EAC bans are normally 100%

Bros boutta write a book

[oak vortex]

gg

[patent lake]

then u are a motherfucker

[oak vortex]

Play stupid games win stupid prices

[junior ginkgo]

Gg

[patent lake]

anyway

[junior ginkgo]

Once a cheater always a cheater. L

Bro cheated roblox 💀 that’s even worse

How you that bad at a kids game

[wanton moss]

<@&274971100184576010> can you pls dm me real quick for a question

[junior ginkgo]

You could prolly just ask here

You’re a cheater. gg

[oak vortex]

Classic fck around and find out

[west osprey]

?

[junior ginkgo]

No, if you woulda never cheated you woulda never been banned.

[oak vortex]

Exactly

[west osprey]

I've reached out to the staff member handling your ban, if there is any change I will let you know.

[junior ginkgo]

@west osprey

lol

Cheats, then says it’s a false ban 😭

[west osprey]

We don't care if he cheats in games outside of Rust. That's his busines (stupid, but thats on him lol)

[thin axle]

I was disconnected from the server due to hacking, this happened after my Internet went off, help me, maybe someone knows what this is connected with

[wanton moss]

Check dm real quick pls

[junior ginkgo]

EAC stands for easy anti cheat. It did exactly what it’s supposed to do

[junior ginkgo]

Fair enough.

[west osprey]

I checked. you said Hello.

[junior ginkgo]

!appeal

[glass olive]

Hey, @thin axle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

All of those poor 5 year olds playing against a cheater on roblox.

[junior ginkgo]

🤣

[west osprey]

ANYWAY - go to general if you're just chatting

[junior ginkgo]

Can I dm you some questions?

[west osprey]

You're free to do what you like 😛 You may or may not get answers.

[junior ginkgo]

Ight I’ll shoot one

[near halo]

Last night i added a random guy to me and my friends team and he turned out to be cheating and got us both banned. Can someone help me get unbanned?

[thin axle]

меня отключает от сервера по причине "hacking"меня не заблокировали,а просто отключает,помогите

I'm being disconnected from the server due to "hacking" I wasn't blocked, just disconnected, help

[jovial plinth]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[turbid crater]

тож самое, на тикете пишет якобы 6 месяцев назад забанило, там где не играл и когда не играл)))) Мейби за впн, проверь работал ли он

[thin axle]

тебя кикает или забанило?

[turbid crater]

кикает, после того как очередь отстою

[thin axle]

меня кикает раз в 15 секунд

я на сервак захожу на спалке встаю и кикает

бред

мне просто на телефон позвонили откуда интернет на комп раздавался

а ты тикет на сайте оставляешь или через дс?

[turbid crater]

Ну, я думаю, что за впн, хз. И то, впн на браузере работал ток... Я на этом проекте не играл наверное полтора года , а на сайте написало, что 6 месяцев назад забанили)))))

[turbid crater]

сайт

[turbid crater]

someone can answer?

[west osprey]

steam ID?

[turbid crater]

76561198164135331

[cosmic temple]

i have kicked from server ( rustoria.co us mondays ) by hacking steam id - 76561199107604783 but i have never downloaded or played with cheat or macros

@west osprey

[junior ginkgo]

!appeal

[glass olive]

Hey, @cosmic temple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

This has been fixed, can connect in 10-15minutes

[turbid crater]

ty ❤️

[cosmic temple]

thanks)

[haughty summit]

Is Jacob on?

[west osprey]

yours is fixed as well, 10-15 mins

[west osprey]

He has not responded to me yet

We have staff all over the world, so have to be mindful of their time zones.

[cosmic temple]

ok

[drifting vector]

when is the 2x leader board updating

[wheat crescent]

SCXNDA1 cheatrer on rustoria us long

wipe cant progress

[cosmic temple]

that not help i am already kicked

[west osprey]

Unlucky, you got caught up in another issue

fixed again

[cosmic temple]

i should wait?

[full cipher]

Can an admin dm me real quick

Pls

[rigid dust]

@lyric basalt are you here?

[versed quartz]

!report

[glass olive]

Hey, @wheat crescent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viral haven]

On my behalf, everything was like this - I just found a mans from the chat "village" and I didn't even go to fights with them and just stayed with them at a party, I really want to play on this server. Please unban me.

[agile knoll]

!appeal

[glass olive]

Hey, @viral haven

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[west osprey]

Send him a dm

[lofty pond]

where can i send a ban appels_

appeals

[haughty summit]

alright thanks

[ocean void]

!appeal

[glass olive]

Hey, @lofty pond

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lofty pond]

thanks @ocean void !

[shy remnant]

#looking-for-group

[ember crag]

any admin available?

[true belfry]

Im not an admin but is it anything i can help you whit?

[ember crag]

maybe if u reach me to one?

[sullen arrow]

Why do I have a ban with the reason 'hacking' if I haven't played on this server before?

[true belfry]

beacuse you were cheating.

[true belfry]

you can make an appeal if you want

[true belfry]

!appeal

[glass olive]

Hey, @sullen arrow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sullen arrow]

I play without cheats, and this is the first time I've joined this server

[sullen arrow]

What information can I provide if I tried to join this server for the first time and got banned for cheats?

[crystal venture]

/ticket

[glass olive]

Hey, @crystal venture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[true belfry]

Provide as much information as you can in a ticket.

[pliant garden]

Can someone unban me?

I got a ban for Hacking a month ago but i wasnt hacking

[true belfry]

if your banned you can make an appeal.

[true belfry]

!appeal

[glass olive]

Hey, @pliant garden

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pliant garden]

i did a appeal ticket

can yall maybe look at it?

[true belfry]

then you will need to sit and wait. The admins will look at it as fast as possible.

[pliant garden]

yall can do the pc check youre still not gonna find anything cuz im legit i can put it on my mom

but do i have to keep this page up or no?

the appeal

[true belfry]

Maybe, maybe not. But i would recommend keep checking in on it if the admin has anymore question or need any more information.

[pliant garden]

look imma keep the information here and they can review it cuz idk how to get back into that thing

but ty very much

[wispy dirge]

We don't do PC checks.

[marsh pier]

check my ticket plz

[wispy dirge]

!link If you link your discord with us you will get a DM from the bot, otherwise you will need to check back on the appeals site from time to time to see if there is an update.

[glass olive]

Hey, @pliant garden

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[marsh pier]

cheater at EU LONG

[glass olive]

Hey, @marsh pier

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise crypt]

i need a admin my appeal got approved but im still banned on eu main and mondays and any other rustoria server

it got accepted 1 hour and 22 mins ago

[marsh pier]

Ticket #2eb705

[wispy dirge]

?steamid

[glass olive]

Hey, @wise crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wise crypt]

76561199229639760

[wispy dirge]

What was your appeal ticket number?

[wise crypt]

Appeal #60b692

[marsh pier]

Ticket #2eb705 guys please help

cant play

guy with hidden profile, kill all time prefire, know where we are instant

right now he farm near launch site

[tropic vessel]

hi how can i open tickets

[wispy dirge]

?report

[glass olive]

Hey, @tropic vessel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

We will take a look soon!

[tropic vessel]

i got banned from game because of playing with hacker but i was solo he was my neighbour and he said we can just make a team and not killing eachother

he got banned and mee to 😄

[wise crypt]

bull.river any update on my appeal?

[marsh pier]

later you will answer about "this player not yet online, and we cant check"

[wispy dirge]

?appeal Ah if it's an appeal that you are looking for, please follow the steps listed below.

[glass olive]

Hey, @tropic vessel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

Will have an update for you soon.

[wise crypt]

in discord or in the ticket?

[tropic vessel]

@wispy dirge yes i did but whole wipe its gonna be gone damn 😄 i never gonna make a ally with someone anymore

how i am gonna now that i am unbanned ?

[wispy meadow]

PLZ HELP 2X Vnilla chiting

[true belfry]

!REPORT

[glass olive]

Hey, @wispy meadow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy meadow]

utmost

[tropic vessel]

@true belfry @wispy dirge can u pls check appeal

[wispy meadow]

THX FAST BAN IN THE WORLD

HE TIK ALL ARE LOOT CAN YOU TAL ME WERE THEM BAES

[tropic vessel]

@raven mist

[raven mist]

Be patient, your appeal will be looked at whenever the banning admin is available

[wise crypt]

How long will it take till im unbanned because my ban is glitched

because my appeal is accepted and im still banned

[wintry magnet]

hello ı need help

[tawdry cedar]

<@&274971100184576010> can you please check Ticket #346f1d

[raven mist]

You created it 2 minutes ago 😄 Please be a bit patient

[tawdry cedar]

okey, but he is ruining our gameplay by dominating with cheats and puting hqm tcs around our base

[marsh pier]

we still wait when ban that guy

he antiraid us

what the hell ?

[marsh pier]

чувак мы не читаки, мы тебе шкаф поставили

[marsh pier]

its my team place hqm tc, we dont have a cheats

[brittle onyx]

How do i make a tickety

/ticket

[glass olive]

Hey, @brittle onyx

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[umbral frigate]

how do i report a cheater

[junior ginkgo]

!report

[glass olive]

Hey, @umbral frigate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

Your ban will remain in place.

[forest anvil]

@wispy dirge please look into someone for me they have been hard cheating for 3 days now

[slim flume]

Make a ticket

[forest anvil]

already have

[slim flume]

Then wait

[chilly trout]

how can i open a aticket there is an active 3 cheater wich obviously bought accounts they have 4 + kda they dont cheat unless they start losing so admins cant see what should we do

[jovial plinth]

!report

[glass olive]

Hey, @chilly trout

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slim flume]

Include all 3 steamids in the ticket report

[chilly trout]

when we look their server history they always played 5x and more fun servers and thats their first official wipe

[chilly pollen]

need help with connecting to eu 2x vanilla

i get disconnected for "hacking" as soon as i connect

!help

/ticket

[glass olive]

Hey, @chilly pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[chilly pollen]

probably issue with the anticheat

anyone knows a fix?

[junior ginkgo]

!ticket

[glass olive]

Hey, @chilly pollen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[chilly pollen]

should be fixed through ticket on the website

ty @junior ginkgo

[junior ginkgo]

Sure!

[near halo]

@lyric basalt HELP UNBAN ME

[junior ginkgo]

!appeal

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

@marzy you say i need to talk with you

oh nice i have unban

[tawdry cedar]

will i get any response today>?

[runic marlin]

Most likely yes

[light summit]

No promises it will be by today, but do know that admins look at tickets in the order they were submitted so please be patient as they all try their best to respond as soon as they can

[quasi ingot]

!report

[glass olive]

Hey, @quasi ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quasi ingot]

/ticket

[glass olive]

Hey, @quasi ingot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[placid quarry]

!report

[glass olive]

Hey, @placid quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[foggy forum]

we need help

In RUSTORIA.co US MONDAYS somebody inside a 1 by 1 is rapid firing an eoka for about 30 minutes straight and i have multiple clips i dont know if this is a cheater or a game breaking glitch

top left g9 if anybody

it just stopped

[junior ginkgo]

!report

[glass olive]

Hey, @foggy forum

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[foggy forum]

he stopped pretty sure he was game banned inside of his base before any admins got too him

his name was (Racial slur) slayer

I litterly cant say it in chat

[thin abyss]

Hello, I have a problem, I took the VPN because on server us main but I never played there, I opened the ticket, but it's been 2 days and I haven't heard a response, can anyone help me?

[tawdry cedar]

please help they raided us he might turrned off the cheat cause his friend saw i wrote here in chat

[light summit]

This is precisely why we advise everyone to never call out rulebreakers publicly. It doesn't help the situation and it definitely does not help you guys in your case if he is cheating like you've claimed. What would help, though, is if you submitted any supporting evidence you might have alongside the ticket you have submitted so admins have more to work with 🙂

[rose epoch]

dude

[crude moth]

i need help

i can join any other server even rustoria servers but everytime i try to join rustoria us mondays it says steam auth failed

and i verified my files 3 times

[swift ether]

I cant join us long due to steam auth

[crude moth]

@light summit

[junior ginkgo]

#network-support-old

Wait nevermine @swift ether @crude moth its steam Tuesday. Steams down for all

It will fix itself in a few

[timber crescent]

could i get an admin to drag me

[noble terrace]

can't vc right now. you can type out the issue in text if you want, or wait for someone else to become available

[timber crescent]

is someone admiting to teaming in chat enough for a an admin

[noble terrace]

!ticket make a ticket and we'd be happy to look into it

[glass olive]

Hey, @timber crescent

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber crescent]

we dont have clips, as we both had our replay off. but i was asking him if he lived in the cave that we were raiding and he said no. we said to him thats called teaming you cant sit there with the raiders and kill us then let them re build and leave thats teaming and he said why not. i submitted a ticket but he was even calling out to them in voice saying he killed the raided and to rebuild and stuff

hopefully they get what they deserve it was a big raid and we had it under control as a duo till that happened. then it was 4v2 and we couldnt do anything about it

[noble terrace]

If you made a ticket we will definitely look into it when we can

[near halo]

@lyric basalt

@lyric basalt unban me

[junior ginkgo]

Bro uou been asking all day. Just make a ticket and wait

[sour rune]

Hello

i was in safezone and died with 3 sars and a pump

someone killed me

i have a clip

[junior ginkgo]

!ticket

[glass olive]

Hey, @sour rune

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[sour rune]

ok thanks

[brave sinew]

what i just call his name knee grow and then i got mute i dont even know what's

!ticket

[glass olive]

Hey, @brave sinew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[marsh pier]

hey guys

we dont have a hacker, why ban all ?

Appeal #c0d799

check it please

[thin abyss]

help me Appeal #9802ca

[ivory olive]

How do I add the bot to my team discord? only BR is giving

[near halo]

can someone help me in the support vc plzz

[brave sinew]

please check Appeal #b26814

[noble terrace]

what's up

[near halo]

msg me plz

[noble terrace]

I have DMs off

[near halo]

im going to go back in the support vc plz talk to me

[noble terrace]

I also can't vc at the moment

So you can wait for someone else to become available

Or discuss the problem here

[near halo]

ok here is what happend

i got banned becuse i was in the server building my base and this guy came to me and asked if he can join my team he said he was new and i said ya man sure then next thing you know 10 minutes go bye and i get banned for playing with a hacker. plz unban me man it was my fav server

@noble terrace thats what happend

[noble terrace]

!appeal submit an appeal please and the admin who banned you can review it

[glass olive]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

i did and it said that they were not gonna un ban me for no reason

[noble terrace]

Unfortunately appeal decisions are final

Typically association bans are temporary though

[near halo]

i didnt do anythign though man this aint fair

[noble terrace]

Playing with someone who is cheating is against our rules, whether it was intentional or not

But again, your ban is most likely temporary

[brave sinew]

@noble terrace reply my dm please

[marsh pier]

can you check my appeal please?

[noble terrace]

submit an appeal

[noble terrace]

Only the admin who banned you is able to do so

[marsh pier]

how i can know admin name who banned me?

[brave sinew]

i can't find him

[noble terrace]

We do not give that information out

[noble terrace]

!appeal

[glass olive]

Hey, @brave sinew

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave sinew]

finish but i cant upload the picture in there to make sure

[noble terrace]

that's okay, it's not mandatory

You can upload the screenshot to a site like imgur and just include the link

[limpid latch]

boa noite, queria ajuda pois tomei disconect por hack sem motivo, desloguei ontem e fui logar agora estava com isso por gentileza alguem pode me ajudar

[noble terrace]

?steamid

[glass olive]

Hey, @limpid latch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[granite matrix]

Hello, can someone help me? My ticket got automatically closed. Appeal #a01991

[brave sinew]

Appeal #b26814 still pending checking please

[noble terrace]

You are banned for cheating. Your appeal was denied because the ban is correct

[granite matrix]

I have never used any cheats. What is this?

I’m genuinely confused because I’ve always played fairly and don’t understand why this happened.

[granite matrix]

Could you possibly share any information or general guidance on what behavior or actions might have led to this ban? I want to ensure I’m not unknowingly doing anything wrong and would appreciate any help in understanding this situation better.

[torn perch]

!appeal

[glass olive]

Hey, @torn perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[granite matrix]

<@&274971100184576010>

[mellow tundra]

As your appeal was denied, this is our final decision on the matter.

[granite matrix]

I’m really frustrated by how this has been handled. Being banned without any specific reason or evidence is incredibly frustrating, especially after investing so much time into playing fairly. I’ve never been banned on any other servers I’ve played on. It feels like I’m being dismissed without a proper review of my appeal. I understand the need to protect the game, but treating loyal players this way, without transparency or accountability, is unacceptable.

[toxic prawn]

How do I open a player ticket????

[tribal plank]

!report

[glass olive]

Hey, @toxic prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

We never share evidence with players as doing so would be counterproductive to actually catching people who are cheating. No reputable server will share evidence with you.

[rose epoch]

how do i check my apeal

if they accepted or na

[noble terrace]

Go to the same website you submitted it on

[rose epoch]

that is what

were do i go cant find it

[noble terrace]

https://rustoria.co/support/appeal

[granite matrix]

I understand the need to keep evidence confidential, but the lack of any specific reason or explanation still feels deeply frustrating. It’s hard to accept being banned without any clear understanding of what led to this decision, especially when I’ve consistently played fairly. I’ve never faced this issue on any other servers. I hope you reconsider how appeals are handled to ensure players have some form of clarity and fairness in such situations.

[noble terrace]

There is no way for us to offer you the clarity you're looking for without revealing the tools and methods we use to catch people who are cheating

So although I get that it's frustrating, we can't give you the closure you want in this situation

[granite matrix]

I believe I've been banned unjustly, and the immediate automated response to my appeal only reinforces this feeling. It’s disappointing not to receive a proper review or explanation.

[noble terrace]

It was not automated.

We don't ban people unless we are 100% sure of our decision

!ticket

[glass olive]

Hey, @limpid latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limpid latch]

minha steam id

[noble terrace]

Oh I forgot about you

Hold on

[granite matrix]

So it was a human who replied to my appeal in less than 1 second?

Given the circumstances and the lack of any specific explanation or evidence for the ban, I feel that I’ve been treated unfairly. If the situation cannot be reconsidered and no evidence is provided, I would like to request a refund for my VIP status, as I am unable to use it due to this issue.

[noble terrace]

Este foi um erro que foi corrigido agora. Você pode se conectar em 10 minutos.

[limpid latch]

ok

[rotund pike]

100% possible. These admins bully/target/baby sit 16 year olds all day on a niche survival game because it makes them feel powerful. literally was afk for 30 min and come back to a fucking chat mute out of nowhere. No reason, No explanation, just muted. I will not waste another fucking penny on these servers with mods like these. Un fucking real. I don't even care to hear why I was muted at this point. Admins need to get off their high horse and gain some control in their actual lives so they don't take it out on players in a niche survival game.

[noble terrace]

Already explained to you why we do not provide evidence. You are not being treated unfairly.

If you would like to ask for a refund, you can do so via #payment-support , but note that you may not receive one

[noble terrace]

You seem mad

[rotund pike]

Very upset

Afk for 30 min and come back to a 3 day mute out of nowhere?

100% targeted.

[noble terrace]

Or, you could submit an appeal to discuss it further

[rotund pike]

I dont care at this point.

[noble terrace]

No one is targeting you

[rotund pike]

I'm gonna go to a server with better mods.

[noble terrace]

lol

I hope you treat them with more respect than you have here

[rotund pike]

Likewise

Hope they don't treat players like you power hungry adults.

[granite matrix]

I’m extremely disappointed with how this situation has been handled. The lack of transparency and the dismissive responses I’ve received are unacceptable. Given that I am unable to use my VIP status and considering the way I’ve been treated, I will pursue a refund through PayPal, where I have buyer protection.
It feels like I’m being lied to and misled.

[noble terrace]

How are you being lied to?

We've been pretty upfront about the situation

[noble terrace]

Just had a look at your chat logs and your mute is correct.

Baiting racism will get you muted every time

No one is power hungry or targeting you

You broke chat rules

You got muted as a result

Feel free to appeal if you still think it's an error

[rotund pike]

ur so fucking dumb

baiting racism? LOL

wha ta fucking joke

[noble terrace]

You know exactly what you said

[rotund pike]

I didn't fucking say anything

[waxen marlin]

@noble terrace why am i banned for cheating ive never played rustoria

[noble terrace]

!appeal

[glass olive]

Hey, @waxen marlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rotund pike]

if someone is stupid enough to type something racist and get baited that's their fault

[waxen marlin]

i did

[rotund pike]

I've spent hundreds on VIP, never again will i waste money.

[noble terrace]

The person doing the baiting is also at fault

In this case that person is you

[rotund pike]

It's fucking rust, you have 10 year olds runnign around spamming the N word and they face no reprecussion. but you bait someone and its valid? hokay

sureeeee

[waxen marlin]

bro just dont get rage baited like what aloneintokyo your stupid😆

[rotund pike]

its fucking rust, it's a toxic survival game. stop trying to treat this like it's a firm or something.

[noble terrace]

We can't moderate voice chat consistently or fairly. But we do moderate text

[waxen marlin]

dont say shit in chat

[rotund pike]

Shut the fuck up cheating ass bitch

[noble terrace]

We are definitely not the right fit for you

[waxen marlin]

stfu you saund stupid in on jyrcellas side

[noble terrace]

Good luck in your search

[rotund pike]

Kiss my ass.

dogshit game anyways.

[granite matrix]

You’ve contradicted yourself by claiming my appeal wasn’t handled automatically, yet I received a denial in less than a second, which strongly suggests it was processed by a bot. Additionally, you haven’t provided any evidence for the ban, which feels like an abuse of power. This lack of transparency and the dismissive handling of my case undermine trust in your process. How can players have confidence in your system when such issues arise?

[noble terrace]

It was not processed by a bot

Which I already told you

Your appeal was handled quickly because the admin who banned you was still online

I explained to you three or more times now that we do not provide evidence in any situation

No reputable server gives evidence for bans

Although that's frustrating from your perspective, there is nothing we can do to help that frustration

Appeal decisions are final

You are not welcome to play here

[granite matrix]

Oh, it must be impressive to have an admin who can process and deny appeals in less than a second—quite the superhuman feat! It’s almost magical how quickly you manage to dismiss concerns without any evidence or explanation. Clearly, this level of efficiency is beyond mere mortals. I guess the complete lack of transparency and fairness is just part of the extraordinary service you provide.

[waxen marlin]

your banned dawg must have had a reason for it

[lilac nova]

Well It was me who denied your appeal so

[quasi gazelle]

Man any admin here? we keep getting banned for cheating altho our aim is shit like we are sick of it

[noble terrace]

!appeal

[glass olive]

Hey, @quasi gazelle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi gazelle]

i keep on appealing but i keep getting banned so whats the point?

[granite matrix]

Okay, since you’ve come into the chat now, could you provide any specific details or evidence about the ban?

[quasi gazelle]

i got banned -> appealed then now im banned again and now my friends are banned like wtf?

if you see my aim you laugh instead of ban

[lilac nova]

Like @noble terrace told you multiple times, no we do not share our evidence

[noble terrace]

It's a legitimate ban. Your teammate was legitimately banned for cheating.

[quasi gazelle]

but we have clips also u did go on share screen last time

if u want u can come discord right now on discord

[noble terrace]

Submit an appeal

We don't take appeals via discord

[quasi gazelle]

we always do

[royal zodiac]

iam the guy who got banned,iam 100% legit and i submitted an appeal can u check it?

[noble terrace]

This is also your first ban as far as I can tell

[quasi gazelle]

2nd so far

[noble terrace]

Only the admin who banned you is able to do that

[waxen marlin]

yo

[quasi gazelle]

can u check on that case please? its not the first time tho if it is i wouldnt mind but we got banned mid raid and lost the loot because of false report

[waxen marlin]

i might have just found out why i was banned

for cheating

[royal zodiac]

so where is he?that's not cool to say on the server chat that iam hacking and ban me like this we played so much today to build the base..etc
and ihave kit god too why should icheat?
come pc check

[noble terrace]

Again, only the admin who banned you is able to check your appeal

[noble terrace]

We don't pc check

[waxen marlin]

i was running roblox with cheats

[noble terrace]

😐

[royal zodiac]

so recheck then

u cant ban legit people like that

[waxen marlin]

when i loaded into a server

[noble terrace]

We don't ban someone unless we are 100% sure

[quasi gazelle]

then how u banned me and unban me last time

[royal zodiac]

so u are wrong? because im 100% legit

[rotund pike]

im the one who reported you. you are 100% cheating you fucking degen. kill yourself in real life.

[rose epoch]

were do i find if they accepted apeal

[noble terrace]

Already told you

[rose epoch]

yeah i cant find it

[royal zodiac]

so i will wait 2 weeks for the appeal?

[rose epoch]

im there on the web were is it

[quasi gazelle]

here thats what u told me last time

[lavish bridge]

1-3 days take it .

[quasi gazelle]

turns out i was banned also back then so how are u 100% sure

[royal zodiac]

bro the wipe is 3 days wdym

[noble terrace]

This was 4 months ago and was not a ban

[royal zodiac]

we played so much today

[noble terrace]

It was an error linked to you

Which was resolved

[quasi gazelle]

it is look

[noble terrace]

I already did

It's not a real ban

The one today IS a real ban

[royal zodiac]

so check mine if its real

[noble terrace]

Already did and it is

[royal zodiac]

bro what the cheat tell me

[noble terrace]

No

[royal zodiac]

what did i do?

[noble terrace]

We don't give evidence to players

[quasi gazelle]

we got clips

[rose epoch]

so u gomnna awnser me'

[noble terrace]

Put them in your appeal then

[noble terrace]

I already gave you an answer

[quasi gazelle]

like wtf you mean? he also paid for god so he gonna pay and cheat at the same time?

[royal zodiac]

idk what u guys into but iam waiting for the appeal

ican't post any video or pic into the appeal

[rose epoch]

@royal zodiac they act busy

[quasi gazelle]

you said its not a ban here i found it you can read down there "ban"

[noble terrace]

Upload to youtube or streamable and include the link

[noble terrace]

I said it's not a real ban

It was an error that was linked to you

Which is why it got fixed

[noble terrace]

Your appeal was denied an hour and a half after you submitted it

[royal zodiac]

ayoooooooooo jyrcella

iknow why iget banned

[noble terrace]

because you were cheating?

[royal zodiac]

bro chill iam not cheating

i used 8x on burst mp5 then spam headshots

[quasi gazelle]

we'd love when u see u are wrong really

[royal zodiac]

go check it out

[rose epoch]

thats cao i just checked

[torn perch]

@noble terrace can you get appealed for assoaitation if you didnt know they where cheating

[noble terrace]

Depends on the situation

[rose epoch]

worst servs ever i wasnt cheat u can check my pc

[surreal patrol]

when do i get unbanned bc i got banned for playing with a "cheater" even though hes an 8k hour demon

[noble terrace]

We don't pc check

[surreal patrol]

because you dont wanna be proven wrong?

[rose epoch]

ya cuz ur all bums

[noble terrace]

Because we don't need to

[rose epoch]

well seems to be occuring scroll through chats

[noble terrace]

PC checking isn't going to tell us anything we don't already know

[torn perch]

because i usually play in a village because i like playing solo but not by myself and we trie to get a start and after someone new joined 10 minutes after we got banned

[rose epoch]

who here is happy with there ban

[surreal patrol]

you should bc you ban a lot of people who dont even cheat

[noble terrace]

Yes because cheaters def are gonna admit it

[quasi gazelle]

i legit am lmao

[torn perch]

wouldd i be able to get appealed for that

[rose epoch]

no one if i was cheating i would just get another acc and go on my way

[noble terrace]

Just submit an appeal and admins can review it

[torn perch]

do you think it will get appealed

[rose epoch]

on moose for the lastn 15 hrs fine

[quasi gazelle]

you know the feeling when u get banned and u know u arent cheating its actually a fucking awesome feeling

[noble terrace]

Can't say for sure without looking into it myself

[rose epoch]

because they have half of a barin

[surreal patrol]

yea bc your just to good and the shitters report you

[quasi gazelle]

the problem is my aim is shit 😂😂😂

[rose epoch]

mhm i played for 1 hr and had a 1kd

[surreal patrol]

then the admins think your a shitty cheater bc you kill one guy

[rose epoch]

lol i checked 9 kils 8 death farthest kill 68 meteers lol

crazy

temu cheats arnt that bad

[lavish bridge]

if you want to continue the conversation go to general.

[surreal patrol]

and i farmed the entire time we were on