support

[misty scroll]

Read message above yours regarding how to create an appeal

[prime pond]

@gloomy sparrow how long do you have to wait for me, he ignores Berch

[harsh pike]

Dear administrators, I submitted an appeal on the official website, but there has been no response for the third day, please check

[tropic oracle]

Hello, I buy the game on August 1st to play with friends. I wanted to join your server but when I join your server I have been banned 23 months ago, even though I never played the game before August 1st. I have the invoice for the game if needed

[wooden bronze]

A qué hora arg wipea BR Main?

[lavish bridge]

!appeal

[glass olive]

Hey, @tropic oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lavish bridge]

https://discord.com/channels/274965952116817920/396381066450960394

[wooden bronze]

15hs?

10.30 am arg?

[strong willow]

sorry to chime in, information is not very clear on the timezone, it wipes 3PM Arg time

[strong willow]

also considering this timezone relative to buenos aires

[wooden bronze]

Gracias!🫶🏻

[cloud lintel]

How do I link my steam the page doesn't work?

[true belfry]

!link

[glass olive]

Hey, @cloud lintel

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[cloud lintel]

I linked my steam and did /auth and it still doesn't let me /shop

[cinder olive]

any admin on?

[torn heart]

Yes!

[cloud lintel]

I have a question

[torn heart]

whats the question

[cloud lintel]

@torn heart

[torn heart]

Does not look like you are linked

[cloud lintel]

I'll send the ss

[torn heart]

you would have the "verified" role

[cinder olive]

can u find guy by combatlog?

[torn heart]

Yes

[cinder olive]

bro is cheating his ass off

crossbow spray underwater from 100m

[torn heart]

Make a ticket and include the combat log ID and we will look into it

[cinder olive]

bro still sprayting me

im 300m away xD

come on long pls XD

eu long xDD

im escaping 1h already XD

[torn heart]

!ticket

[glass olive]

Hey, @cinder olive

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

make a ticket

[cobalt wyvern]

Hey! How does hacker association ban works? I have a neighbor that is kinda a doorcamper and we got to be friendly in the same team but not sharing base codes or TC. Checked his profile and he is lvl 1 which always makes me sus.

I don't want to get banned if he gets banned, but at the same time I don't want to be perma doorcamped by him :/

[cloud lintel]

check dms

[gleaming compass]

90 or 180 days after a gameban that i can appeal?

[clever raft]

hello i made a ticket for a refund do you know how long does it take for an answer ? aproximatively

[raven mist]

Depends on the availability of our payment support staff. Keep in mind once a VIP has been used it will most likely not be refunded

[raven mist]

180

[gleaming compass]

love u

[leaden nebula]

where can i buy kits

[somber osprey]

@raven mist can I get the rustoria main map file, since it takes about an hour to download the map and sometimes even gives an error and does not log in at all

[near halo]

when Fuc🇰 🇮 🇳 🇬 admins will ban a hacker that is playing for 2 days straight up wallhacking and aimbotting + killaura ? on Us mondays nickname Fox hunter and his friend doneld trump

like DAMN bro is playing full rage 2 days and all i hear from admins awwie he left cant do sht :((

aww i couldnt fucking watch him fly and shoot everyone for 2 hours of report and 2 days of him being reported and called out by other players

aww admins so sht they cant see fucking hacker flying around omg rustoria how the fuck u fell off so hard

go fucking clean the server there is duo of fucking hackers

[raven mist]

Watch your attitude, behaving this way wont get you far.

[formal garden]

I don't know why I was banned, can you see the reason

[raven mist]

Report them again and we'll gladly look into them

[near halo]

BRO i reported 3 times with my teammates and no one did sht

i was nice and too much nice

[raven mist]

You get the reason when loading in

[cobalt wyvern]

Hey! How does hacker association ban works? I have a neighbor that is kinda a doorcamper and we got to be friendly in the same team but not sharing base codes or TC. Checked his profile and he is lvl 1 which always makes me sus.
I don't want to get banned if he gets banned, but at the same time I don't want to be perma doorcamped by him :/

[raven mist]

So behaving this way is going to get you better results? No, report them again and we'll check 🙂

[near halo]

and even behaving normally it doesnt bring reports

[raven mist]

If you benefit in any way from a cheater you'd most likely get association banned

[near halo]

already reported

[formal garden]

I haven't played usman, I've always played eumain, usmainban I can't understand

I don't even have a game. Six hours ago ban

[somber osprey]

can I get the rustoria main map file, since it takes about an hour to download the map and sometimes even gives an error and does not log in at all

[near halo]

u talking about behavior ? oh ok i should be tottaly respectfull after i lost everything to a hacker and his friend? Oh sure tottaly understandable thanks to the mods that didnt ban a hacker (rage) for 2 days

[raven mist]

If you want to be mad point your anger to EAC or to the cheaters. Not to the admins who are putting a shitton of time banning cheaters

[near halo]

yeah yeah not mods that cant see sht

[near halo]

why u make /report if it doesnt even do sht

[raven mist]

Oh it does. lots of cheaters get banned based of reports 🙂

[near halo]

ye but this one that is FUCKING FLYING is not for 2 FUCKING DAYS

[near halo]

my village all left and quited server

[raven mist]

if someone was literally ragehacking and or flying they would've survived for so long.

[near halo]

my loot is taken by this guy and Admin be like :Oh it does. lots of cheaters get banned based of reports 🙂

APPARENTLY HE IS ALIVE BROTHER

[patent lake]

admins, thx for unban❤️

[raven mist]

You can take a break, come back when you've calmed down

[marsh glacier]

NAH IT DOESNT WORK LIKE THAT

BAN HIM BRO I GOT ALOT MORE DISCORD ACCOUNT BRUH

U THINK MUTING ME OR SMTH WORKS LIL GUY?

[raven mist]

I am really suggesting you to stop this behavior.

[analog pumice]

!map

[glass olive]

Hey, @analog pumice

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[solid herald]

WHY WILL EU 2X NOT WIPE!!!!!!!!!

[raven mist]

Its still wiping

[hexed nimbus]

900 slots about 250/300 vip slots rest is all public just join faster

[lethal swallow]

Since when I enter the server the first one crashes and I have to eat the entire queue?

[zealous gulch]

Please 900slots

[trim adder]

850 slots

[hexed nimbus]

Since always

[near halo]

Join faster noob

[hexed nimbus]

Correct has to go under 850 first. So if it says 900/850 51 need to leave before 1 can join

[near halo]

Thats not how it works

Lol they reserve slots for people with vip, they are not counted for queue

[hexed nimbus]

#general for casual. CHats boys

[raven bison]

!clean 1079829391003107358

[steel wren]

For people For people For people!!!For people For people For people!!!For people For people For people!!!For people For people For people!!!For people For people For people!!!

[raven bison]

Stop

[steel wren]

Expand slots for people and not for donators!

Expand slots for people and not for donators!

Expand slots for people and not for donators!I will raise all the people so that you expand the places for people to play!!!

I will raise all the people so that you expand the places for people to play!!!

For people For people For people!!!For people For people For people!!!For people For people For people!!!For people For people For people!!!For people For people For people!!!

[raven mist]

Stop spamming @steel wren

[steel wren]

I stand for people, not for donators, I will not stop spamming until you do everything for people, I will rebel, people will rise up! And PEOPLE will rebel against donaters if THEY WANT TO PLAY!

[vivid igloo]

900 slots pls

[raven mist]

If you wont stop spamming i'll make you stop. Theres no reason to spam at all

[zealous gulch]

900 slots pleaseeee

875-900slots pleaseee

[west osprey]

🤣🤣🤣🤣🤣

[slim flume]

https://tenor.com/view/sigma-alpha-wolf-alpha-wolf-the-weak-should-quiver-gif-17759401881362908244

[fair karma]

!slots

[glass olive]

Hey, @zealous gulch

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[zealous gulch]

Okay(

[cerulean spruce]

can i get my account unblocked? I got it because i had a block for the last 180 days and i played on your server. i didn't know about such a rule. i am very sorry for this and i want to get unblocked. more than 180 days have passed since my last block. i remember i wrote to some admin in pm and he told me that i can get unblocked if 180 days pass

[next harness]

!appeal

[glass olive]

Hey, @cerulean spruce

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged atlas]

Can someone tell me the exact time my ban expires? I can only see days/hours but not minutes

[fair karma]

!ticket should be able to get you this information

[glass olive]

Hey, @jagged atlas

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jagged atlas]

They already denied the appeal but I never got the info of when the ban should be up

[ancient sonnet]

When I try loading in I get kicked out and it says Disconnected: Hacking But I dont have any cheats and it was working just fine 2 days ago

[warm elk]

@ancient sonnet , they banned so many people by mistake. Me one of them. Make an appeal and wait because no one will answer u here

[ancient sonnet]

how to make appeal

[jagged atlas]

https://rustoria.co/support/appeal

[warm elk]

Wait for their answer, Im already waiting for 1 day already

[ancient sonnet]

I got banned 7 months ago lol

[hardy flint]

I've been waiting for two hours with two in line and it doesn't come down, what is this?****

[stoic ibex]

any admins on

[warm elk]

@ancient sonnet it says i got banned 1 month ago on a server I didnt even play, plus I was playing on a rustoria server 2 days ago. how can I be banned a month ago and still play on servers. It makes no sense

[serene brook]

/ticket

[glass olive]

Hey, @serene brook

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn pine]

It is best to just put what you are asking and then someone will respond when they get to it.

[weary token]

/ticket

[glass olive]

Hey, @weary token

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

/ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

?steamid

[glass olive]

Hey, @unreal blaze

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn heart]

and whats ur other account?

[noble terrace]

Will forward to the admin who banned you

Submit an appeal if you have not already done so please

[analog pumice]

!wipe time

[glass olive]

Hey, @analog pumice

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[noble terrace]

You haven't played on this account in over a year. So what other accounts are you using?

Yes

So what other accounts do you have?

[dreamy hazel]

WHAT IS UP WITH US LONG?

[teal spire]

if i was playing, killed someone, thhey said i was cheating, then the game DCed and now i cant connect, was i server banned?

[dreamy hazel]

nah server down lil bro

just kidding we banned you

cheaters dont get to play on my server

[glass olive]

Hey, @dreamy hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dreamy hazel]

HEY THANKS YOU BOT

[teal spire]

dang man. that sucks. guess ill just play a diff server that does ban people when kids cry about getting killed.

[hexed nimbus]

Gl finding that

[north crest]

only if the disconnect message was for a ban reason.

[teal spire]

i didnt read the message, im new

new to rust sorta (bought it a while back but only recently started playing it) i just tried to reconnect and then restarted game, thought it was broken.

[teal spire]

thanks for the good luck wishes, im already on a way less laggy dog water server. seems like they might actually have their stuff together 🙂

[dusk dagger]

FIX LONG

[thick nexus]

Is it against rules if i make a cage for people who screem N word alot?

[north crest]

sounds racist

[thick nexus]

Thats the point a cage for racist people

[north crest]

also you are though...

[thick nexus]

So i am racist for making a cage for racist people

[north crest]

Why call it a "monkey cage"?

thats hella racist

[ember spruce]

What time wipe BR Main ?

[north crest]

"Wipe Schedule: Thur @ 3PM BRT"

[thick nexus]

But how can i explain how the cage looks like

[soft dust]

how do I report a hacker

[ember spruce]

tyty

[thick nexus]

F9 and the click name and report

[north crest]

!report

[glass olive]

Hey, @soft dust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[north crest]

idk, maybe "cage"

or, "cell"

[thick nexus]

Mb can i make cage for racist peole

Or is it against the rules

[tall sluice]

a que hora wipea el br main?

[thick nexus]

@north crest

[sharp fable]

@digital citrus

[north crest]

locking people up isnt against the rules. If you are on a team limit server, you might need to be more careful so as not to be teaming

[tall sluice]

@north crest

[north crest]

"Wipe Schedule: Thur @ 3PM BRT" - BR Main

[tall sluice]

didn't the time change?

@north crest

[thick nexus]

Cool i will hand cuff nakeds in that monkey cage

[north crest]

Im not sure, thats what the bot says

[north crest]

Sounds hella racist

[tall sluice]

RyanJD — 05/08/2024 22:12
🇧🇷 Alterar o tempo de limpeza do BR Main?
Mantenha o mesmo horário, 15h BRT 3️⃣
17h BRT 5️⃣
18h BRT 6️⃣
19h BRT 7️⃣

🇪🇸 ¿Cambiar el tiempo de limpieza de BR Main?
Mantenga el mismo horario, 3PM BRT 3️⃣
5 p.m. BRT 5️⃣
6 p.m. BRT 6️⃣
7 p.m. BRT 7️⃣

[thick nexus]

Its not racist to lock racist people

[tall sluice]

Ryan put that vote but they still haven't said anything on the latam discord

[north crest]

Its racist to call black people monkeys though....

[north crest]

I would assume if they havent ruled on it, that it has not changed yet

[thick nexus]

When did i call black people * monkeys*

[tall sluice]

thanks for answering empress, when will there be a lolsito?

[thick nexus]

I think you are the racist one empress

[spiral basalt]

Hello, is there a ban for playing music on max on enemy base?

[north crest]

Why calling people monkeys though?

[thick nexus]

Never called anyone monkey word monkey is describing the cage

[north crest]

L take, anyways. Not a convo for support anymore. cya

[plucky rivet]

my game crashed and in 30 sec i join again and i have queue

why??

[sharp yacht]

so i want to buy vip for us main rn cus it wipes in couple hour 20 but i have a question would i be able to use it today or would it trick the system like into removing it because of wipe?

[dense lodge]

when will the EU MAIN server be restarted?

[little crane]

when i can buy vip for eu main

on the site its out of stock

but in your discord is in stock

[dense lodge]

when will the EU MAIN server be restarted?

[little crane]

!vip

[glass olive]

Hey, @little crane

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[little crane]

admin can u add some vips?

Rustoria VIP
APL.
— Dziś o 17:37
@lusty basin VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

[thick jungle]

Anyone able to help, I tp'd to a player and now he's put handcuffs on me. I've been stuck for the last hour, he's just constantly pushing me so I can't break out. What am I meant to do

[little crane]

skill issiue

XD

[fast drift]

hey am i able to make a ticket id like to get vpn auth as i get very high ping

[lyric basalt]

You dont need to make a ticket. Just join 🙂

[sharp yacht]

@lyric basalt

[fast drift]

ok thank you appreciate it

[lyric basalt]

@sharp yacht

[sharp yacht]

if i buy vip for main us will it transfer to this wipe? or will it trick it to reset since it wipes today

?

@lyric basalt

[little crane]

admin can u add some vips?
Rustoria VIP
APL.
— Dziś o 17:37
@Main VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

[muted pagoda]

Yo why ppl can have like" jew rapist" as name in rustoria and flame and when we troll muslim where religion have no place

We get muted

But em no lol

U muslim rustoria ?

[north crest]

!report

[glass olive]

Hey, @muted pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[little crane]

admin can u add some vips?
Rustoria VIP
APL.
— Dziś o 17:37
@Main VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

[muted pagoda]

!report

[glass olive]

Hey, @muted pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[little crane]

admin can u add some vips?
Rustoria VIP
APL.
— Dziś o 17:37
@Main VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

when !admin add some vips

[north crest]

!vipstock

[glass olive]

Hey, @little crane

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[little crane]

im still waiting after this alert

[little crane]

admin can u add some vips?
Rustoria VIP
APL.
— Dziś o 17:37
@Main VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

[north crest]

its automated

[little crane]

i know

but when i see this i just check site for vip

[deft spoke]

!report

[glass olive]

Hey, @deft spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[deft spoke]

!report

[glass olive]

Hey, @deft spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lavish quest]

what’s map for toria small US

[paper pike]

I'm trying to cancel my subscription so that it doesn't renew since I don't play rust anymore and it won't let me

[slim flume]

They really said nuh uh

Go over to #payment-support

[paper pike]

ty

[little crane]

when u add some vip

just give me one ❤️

[past peak]

Why it crashes from the server due to Disconnected: Hacking

[torn pine]

!appeal

[glass olive]

Hey, @past peak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant stone]

hallo admin

[torn pine]

As people's vip expires new ones will available for purchase. #vip-stock-alerts and get it while you can

[little crane]

i know but im still waiting after that info

[radiant stone]

i need to riport a hack plees

[little crane]

u never add vip

[little crane]

admin can u add some vips?
Rustoria VIP
APL.
— Dziś o 17:37
@Main VIP Alert
VIP Subscription Notification
EU Main
Status changed from OUT OF STOCK to IN STOCK

Get VIP
still waiting for that

[little crane]

1 hour ago i get this alert and u never add vip

[torn pine]

I had this issue before also. I had to do it on google chrome for some reason microsoft edge I had this issue

[torn pine]

That means the current max amount of vips are taken and you will have to wait until someone allows theirs to expire

[oak mason]

hi can i get whitelisted?

[frozen sonnet]

k

[oak mason]

or where can i make a ticket to?

<@&274980199668645888>

[torn pine]

https://rustoria.co/maps/vanilla_small_us

[glacial herald]

!ticket

[glass olive]

Hey, @oak mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed quartz]

!ticket @oak mason

[glass olive]

Hey, @oak mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[versed quartz]

Whoops :)

[glacial herald]

)

[oak mason]

thanks

!ticket

[glass olive]

Hey, @oak mason

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[oak mason]

how do i make a ticket to get whitelisted

?

[dawn raft]

can someone help me because i was messaging an admin about being randomly banned on all severs and he just never replied after like 2 months

[frozen sonnet]

k

[noble terrace]

?steamid

[glass olive]

Hey, @dawn raft

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn raft]

76561198283547743

i dmed luke cuz it said "come to discord.gg/rustoria - luke" and he sent like 2 messages and then never responded when i answered his question

so idk what to do

[oak mason]

how do i make a ticket to get whitelisted

?

[noble terrace]

Will forward to him

[dawn raft]

thank u

[oak mason]

can i play rustoria onces my gameban gets over 180 days?

its at 175 rn

<@&274980199668645888>

[analog nymph]

when is the vip getting restocked

[runic marlin]

If the ban wasn’t on rustoria yes

[torn heart]

At long as you weren't on rustoria

[runic marlin]

At long

[noble terrace]

And as long as it's your only one

[oak mason]

Nope i have never been ban on your guys server

only vital

[frosty tiger]

When is br main wiping

[oak mason]

thanks

[oak mason]

thanks

[solid veldt]

@torn heart please check your Dm

[glass olive]

Hey, @solid veldt

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

Follow the steps above to report them to us

[solid veldt]

When i get to the website, there's now UI to use.

[wary osprey]

Server website down/ getting ddsos, <@&274971100184576010>

[gusty radish]

why is it throwing it off the server? check the server for errors

Rustoria EU LONG

[jovial adder]

no other option if queue is out of stock any admins?

[gusty radish]

why is it throwing it off the server? check the server for errors
Rustoria EU LONG

HELP

[analog pumice]

where do i make ticket for payment

i got vip and its not working

[lyric basalt]

#payment-support

[tender jacinth]

website down

[lyric basalt]

checking

[signal cedar]

wtf is this shit

[wraith brook]

open the queue

[signal cedar]

i got vip in q

[fading spear]

openn quee

[wraith brook]

what is this bullshit

[fading spear]

open quueee

for main

[haughty jay]

i just got muted for saying "spicy" tf?

[wraith brook]

bro main is insane

open the queue

[fading spear]

open slod for main

[analog pumice]

@lyric basalt i made a ticket, can u guys check pleaseeee

[cinder birch]

trash rustoria

[little dust]

you cant

theres like 500 vips

[cinder birch]

i cant join 2x us

[fading spear]

now or iam dox the sever

[little dust]

its so stupid

[signal cedar]

loot at my ticket !!

[little dust]

literally more vips than less

[signal cedar]

wtf

I have VIP

[jovial adder]

what server u joining?

[analog pumice]

i think the vip is bugged

[raven mist]

Make a #payment-support ticket. Our payment staff is aware

[signal cedar]

US MAIN

[raven mist]

Yeah

[analog pumice]

i have vip too but keeps putting me in queue

[wraith brook]

https://cdn.discordapp.com/attachments/1250347901272457349/1253998644613353533/umecat.gif

[jovial adder]

no other way for me to buy vip i am late and out of stock?

[wraith brook]

fix the server

[raven mist]

If its out of stock, you are indeed too late

[wraith brook]

nro

do ur job nobody buy vip u wont get in the server anyways

[fading spear]

open slod to 900 on main

u know its a shit ton of players

[analog pumice]

^

[little dust]

offensive

ban em

[mossy pier]

how many people are gonna be able to play main at once

[wraith brook]

i already got tier 1 on main hahaha ez

[fierce field]

I bought vip a few days ago and I keep going in queue

[wraith brook]

never buy vip

[fair karma]

!slots

[glass olive]

Hey, @mossy pier

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fair karma]

!slots

[glass olive]

Hey, @fading spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[wraith brook]

!slots

[glass olive]

Hey, @fair karma

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[fading spear]

open slod to 900 on main
u know its a shit ton of players

!slots

[glass olive]

Hey, @fading spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[slate raptor]

!report

[glass olive]

Hey, @slate raptor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fading spear]

wtf u guys opened 300 slots when i was at 130 players in que and i am at 115 slots now tf

[tame kindle]

vips loaded in

[sleek scroll]

so is their a reason that i am stuck with 2 people ahead of me in que as i was one of the first 34 people to join some moderator/admin please help/guide me in the best way possible

[warm elk]

Can an admin check my appeal please, Appeal #705dcc. been more than a day already

[lyric basalt]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp phoenix]

Can admin please check #f0be65. Wrongly accused and wrongly banned.

[sleek scroll]

its still stuck wtf

[compact skiff]

my vip is not working

bought us main

[lyric basalt]

Please make a ticket in #payment-support

[tribal nova]

could someone please look at my eu 5x ticket please?

[timid cedar]

Can I get a admin possibly in the VC?

one of my friends was waiting for 5 hours to join Vanilla EU main on rustoria waited a 800 queue soon as he spawned in he crashed now back in queue

any chance you guys could put the stock back up on VIP passes so I can buy him a VIP to join back in?

[torn heart]

Sadly not, we don't control the VIP slots as they are automatic in regards to when they restock, based on if someone cancels.

[timid cedar]

Ill happily pay the money for him to join in, poor guys been waiting 6 hours now

[timid cedar]

Damn alright, wouldnt suppose you could allow him to join by chance?

[slim flume]

No

[slim flume]

Thats not how it works

!ticket

[glass olive]

Hey, @spice quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wanton kestrel]

Hi guys, can you send me the link to download BR Main Map please?

been trying to connect for 2 hours now and it wont donwload

[torn heart]

#wipe-feed message

[timid cedar]

@torn heart Appreciate the help bro ❤️

[wanton kestrel]

thank you kind soul

[timid cedar]

peak

[cedar quarry]

@torn heart how does one talk to someone in the waiting for support channel..

[slim flume]

You have to get dragged and then talk to a staff member!

Wait yo turn

[hexed nimbus]

The drag you if the are able to VC but you can also ask here

[boreal thistle]

What is the issue?

[hexed nimbus]

You

Hi zoid how is life

[cedar quarry]

@boreal thistle i was banned for hacking and im definitely not a hacker

[boreal thistle]

!appeal

[glass olive]

Hey, @cedar quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

!appeal

[glass olive]

Hey, @cedar quarry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cedar quarry]

Yea that doesnt answer my question though i cant talk to someone in person?

[boreal thistle]

you can

join the: https://discord.com/channels/274965952116817920/368790610783764480

[cedar quarry]

Awesome

[hexed nimbus]

But he is not able to unban for that you need to make a appeal for admins to review

[pearl ledge]

hey i need a support pls

[tribal nova]

can i get an admin in support please?

[spiral dawn]

Can someone please help with my ticket?

<@&274971100184576010> #be1021

[misty scroll]

You submitted your appeal 2 minutes ago...

A little patience goes a long way

[slim flume]

Hi shat

Can u send a reminder in 6h for me

[misty scroll]

No

[slim flume]

Oh ok

What about 30 days

[tribal nova]

could i have an admin join waiting for support please?.

[misty scroll]

I'm not sure what you are asking

[misty scroll]

Regarding?

[tribal nova]

team above clan limit

[spiral dawn]

This is unjustified, and we're about to lose all the resources we farmed. We didn’t play with any hacker! We also purchased VIP because we wanted to enjoy the game. Please check my appeal.

[slim flume]

Ok

[spiral dawn]

We literally were just playing duo and didn't have any other teammate. No one even got ban for hacking. What is this?

[misty scroll]

Please submit a ticket

[tribal nova]

i did. twice

[spiral dawn]

@misty scroll me and my friend both just got ban for playing with hacker, and no one was banned for hacking

[misty scroll]

Then I assume you already got your answer as I see no open tickets regarding that?

[misty scroll]

Wait for the answer to your appeal

[tribal nova]

are you not able to check closed ones?

[spiral dawn]

I need someone to help us now because we about to get raided now and lose all. I don't understand what happened and why we got banned.

[misty scroll]

What is it exactly you need help with?

[tribal nova]

please check your dms.

[misty scroll]

Be patient. You will not have expedited support because you keep demanding it.

You have to go through the proper channels, just like everyone else. And then you have to wait for the answer...

[spiral dawn]

I understand that you're asking for patience, but I'm really concerned about the situation. My friend and I have been unjustly banned for supposedly playing with a hacker, yet no actual hacker has been banned. We were just playing as a duo and even purchased VIP to enhance our experience.

With the current ban, we're about to lose everything we've worked for in the game. This is particularly frustrating because we invested in VIP access to fully enjoy the game. I would really appreciate any assistance in resolving this quickly.

[raven mist]

The base you were in, how did you get those codes?

[calm spade]

i need help vip

i bought not letting me skip

[spiral dawn]

The base was fully raided and decaying, and some random player was running around and told me the codes yesterday. I initially thought about taking over the garage doors but then decided to live in the base instead. I was very thrilled to start the wipe with an almost ready base, which is why I decided to buy VIP and invite my friend as well.

[calm spade]

need help with vip plz

already bought on us small

[spiral dawn]

It's a well known base design from mavericks youtube channel, so I was excited to build it as well. Was it a hacker base or something? Because we are so confused right now.

[hazy sonnet]

yo can i get some help pleasew

[spiral dawn]

@raven mist naked guy who told me codes was Artztix or something like that name

[raven mist]

Ingame?

[pearl ledge]

shenzy can u come to support room maybe?

[spiral dawn]

yes

[hazy sonnet]

agreed please ?

[calm spade]

yo no help support

[raven mist]

You'll need to wait until one of our payment support staff helps you out

did you create a ticket in #payment-support ?

[calm spade]

bro thank u

i made a ticket

[shell schooner]

yeo

[haughty badge]

help i got false muted for 12 hours

@raven mist

[rough plover]

i neeeeed help

I bought VIP on wrong account

[haughty badge]

help @raven mist

[gloomy sparrow]

!appeal

[glass olive]

Hey, @haughty badge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

#payment-support please make a ticket in here

[rough plover]

i did

[gloomy sparrow]

!appeal @frigid beacon

[glass olive]

Hey, @frigid beacon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal lotus]

In need of support please

[idle tiger]

hello, are there any Global VIPs?

[torn heart]

We do not offer global VIP sadly.

[boreal summit]

hello, im trying to join Br main but when i wake my character it disconnects me saying: "come to discord .gg/ rustoria - Luke"

[median pendant]

Any info on my appeal, 3 days have passed

[smoky gale]

!appeal

[glass olive]

Hey, @smoky gale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[oblique willow]

How can I do a report

[median pendant]

!report

[glass olive]

Hey, @oblique willow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[strong perch]

@balmy cypress why you close my ticket?

you wright nothing

[balmy cypress]

Were you appealing a hacking ban?

[strong perch]

on disscord

[balmy cypress]

You opened a payment support ticket

It’s not the place for ban appeals

[balmy cypress]

?appeal

[glass olive]

Hey, @strong perch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong perch]

ahhh

[boreal summit]

luke can you check mine?

[elfin token]

@balmy cypress can you check 0006 ticket, please :c

[signal cedar]

MY GAME CRASHED AND I GOT VIP BUT IN Q

[wheat wraith]

bro my game crashed and theres no grace period what do i do

[molten narwhal]

u have to wait through the queue

[unreal lotus]

Is there anyone that can help me with a Twitch drops problem. I have a bunch of drops claimed but they haven't been showing up in my inventory for the past couple months.

[dusk dagger]

what tf is with long

[sharp stump]

Long is dead

[alpine crater]

restock us main

take my money

please

PLEASEEEEEEEEEEEEEE

[dusk dagger]

fix your servers

[alpine crater]

@brave lance help

[fiery isle]

luke chek my payment support if u cna my vip not working please 🙂

[worthy crescent]

when does re-stock usually happens? is it often? or

[fiery isle]

chek it again rq lol

idk its wierd

[haughty hinge]

Us main server lag is awful can we pls get this looked into

[vale bear]

fix this server wtf I just lost the rest of my kits we got a total of 25 invalids on one guy

[quick bluff]

US MAIN FULL LAGGING AND CARGO DIDNT SPAWN ALL WIPE

[bleak inlet]

where can i get a refund?

[haughty hinge]

US MAIN IS FUCKING LAGGING <@&274971100184576010>

[vale bear]

^^^^

[quick bluff]

when u get enough money for vip

[bleak inlet]

what?

[lyric valley]

rustoria main is comletely unplayable rn, good job

[chilly plume]

Why do I have to sit Ina que for main when I have vip

[restive silo]

@toxic shard

u guys did it

[solar plume]

main is so laggy I want a refund

ur server host cant handle the pop

[quick bluff]

fr

why us 1000 pop and eu 800 when eu is more poppinh

[solar plume]

just died to a guy from 50 meters behind me

bc he could hit me with tools n my shit does no damage bc of server lag

[haughty hinge]

SERVER NEEDS A RESTART

ZERO CHAT MODERATORS AND ADMINS WTF???\

[torn heart]

We are aware and have been aware.

It's being worked on.

[haughty hinge]

Ok thank you Jacob sorry for being mean

[unreal lotus]

<@&274971100184576010>

[balmy cypress]

We don't have control over twitch drops so cannot really assist you with this

[unreal lotus]

I contacted Twitch and they said they couldn't do anything and to get with you all

[vale bear]

go to the facepunch website, click twitch drops and scroll down and click check for missing drops

[unreal lotus]

ok thank you

[obtuse robin]

yo guys, have a little problem with server, after joining the server, my friend getting kicked after a few seconds , it's saying "disconnected - Hacking", my friend literally bought Rust today.

and nothing appeared on ingame chat after the first time trying to join

<@&274971100184576010>

[noble terrace]

!appeal

[glass olive]

Hey, @obtuse robin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

he needs to submit an appeal

[obtuse robin]

but he just bought rust, how it work?

no bans at all

[obtuse robin]

what should i type in there, he got banned for nothing at all

[noble terrace]

HE needs to appeal, not you

[obtuse robin]

daym

[fringe cradle]

i am getting kicked for hacking when i am not hacking?

i got clip

[noble terrace]

!appeal

[glass olive]

Hey, @fringe cradle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grave violet]

when will the lag be fixed on Us Main?

[bright rune]

You died: killed by 798 (76561199109323180)
CHEAT
EU MAIN

[chilly plume]

So yall gonna fix main today or tommorow?

[severe mesa]

where is luke

[dusty leaf]

it keeps kicking me for cheating on rustoria us medium and im not cheating bru

[vocal finch]

The BR-long and BR-main they are original rustoria servers?

[wooden hawk]

can someone pls unban me

[fringe cradle]

same with me

[dusty leaf]

its bs

[vocal finch]

!wipes

[earnest dune]

can an admin plz look at my ticket last time on wipe day they didn't answer me for 3 days lol

[plain socket]

let me buy vip😡😡😡

[alpine crater]

HI PLZ RESTOCK US MAIN

[fierce pagoda]

<@&274971100184576010>

please VC

[torn heart]

Can't VC at the second, but what's up?

[fierce pagoda]

come vc and mute

i just want to stream

[fierce pagoda]

can u go

[torn heart]

can't vc at this second

but you can explain what's going on

[fierce pagoda]

hacker killed us

[glass olive]

Hey, @fierce pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust wigeon]

@torn heart

i have a problem

[torn heart]

what's up

[plain socket]

@torn heart i have a problem, i can’t get through this queue

[robust wigeon]

Dissconected:Chargebacks

[torn heart]

Just gotta wait it out, I can't make people leave the server.

[torn heart]

?steamid

[glass olive]

Hey, @robust wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[robust wigeon]

and the page says i dont have any ban

[brave lance]

Hi poshie, when someone's VIP/queue skip expires for that particular server then it will become available for anyone to purchase. You can react in https://discord.com/channels/274965952116817920/1007451982849659020 to the server you're interested it and you'll get a notification as soon as a VIP slot is in stock again for the server(s) you react to.

[robust wigeon]

or any mute

so i dont know how to appeal to the ban

[torn heart]

?steamid

[glass olive]

Hey, @robust wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[robust wigeon]

i send my id to you?

@torn heart

[torn heart]

Yes please

[plain socket]

let me buy vip then😡😡

[torn heart]

Can't do much if it's sold out, sorry man

[fast lion]

[alpine crater]

I NEEEEEEEEED MEOWWWWWWWWWW

[robust wigeon]

@torn heart

so you know whats the problem?

[torn heart]

So sorry, got caught up in something else

1 second while I check

[robust wigeon]

ok no problem

ill go to eat take ur tiem

[torn heart]

Fixed, you can rejoin in 15 mins

[shrewd parrot]

where we can report hacker?

[torn heart]

!report

[glass olive]

Hey, @shrewd parrot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[graceful frost]

@plain jackal vip coming soon?

[earnest dune]

ive been waiting in a queue for a hour and a half it kicked me and made me 260 in queue plz for the life of god help me

i was kicked when the server bugged out almost 2 hrs ago and it disconected me 3 times

i was in a 16 player queue somone plz help lol

[alpine crater]

DID YOU GET CAUGHT UP IN PREPPING A US MAIN VIP RESTOCK?

[torn heart]

erm

sadly not

[robust wigeon]

@torn heart

did u find the problem?

please dont forget

[torn heart]

@royal moth Might have not seen my reply

[robust wigeon]

thx man sorry i did not see it

}

[torn heart]

I was informed to let you know maybe you should try a modded server while waiting on VIP

we have a great many of them

@brave lance is huge on modded servers

[maiden torrent]

Hey I was on rustoria small and I was on a computer station when I got a error and kicked from the server

[worthy crescent]

i've subbed for vip slot notification, does it only free when other player's vip expires?

[maiden torrent]

and now I have to wait in a 60 player que

[torn heart]

Yes or when they cancel

[worthy crescent]

ah ok thx for reply

[maiden torrent]

@torn heart Would you guys happen to allow me to reconnect and skip que when I got glitched out of server?

[tranquil sand]

where do i make a ticket

[torn heart]

!report

[glass olive]

Hey, @tranquil sand

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[maiden torrent]

I already waited through the que once, and now I have to again

[tranquil sand]

for cheater

[alpine crater]

omg........... fuckkaaa you @brave lance

[robust wigeon]

@torn heart

[alpine crater]

CSALTY

[robust wigeon]

its kicking me it says ban evasion

i cannot connect

[torn heart]

Fixed for the final time, glanced over that one sadly

[fast lion]

[robust wigeon]

thanks man

[maiden torrent]

@torn heart Do you guys not allow reconnects if rust bugged/kicked you from server from a bug?

[tranquil sand]

back in que u go

[median summit]

Made an f7 whole team is cheating

[wheat wraith]

yo admin i need to show u this clip

[wispy dirge]

F7's don't go to us, they go to facepunch, to make a ticket for us to review please go to rustoria.co/support

[wispy dirge]

Is it related to a suspected cheater?

[wheat wraith]

racist and homophobic and saying he likes kids i have clips

[wispy dirge]

Voice chat or text chat?

[wheat wraith]

voice

[wispy dirge]

We do not moderate voice chat

[earnest dune]

how long does support normally take for network support ?

[wispy dirge]

If you want to avoid hearing vile things like that I would recommend you turn off in game voice.

[wispy dirge]

Not too long, when did you create the ticket?

[wheat wraith]

hard r and everything its good tho

[earnest dune]

i made my ticket 25 mins ago

[median summit]

Well rustoria 5x h8 a 3 man just nothing but headshots

[wispy dirge]

?report

[glass olive]

Hey, @median summit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[earnest dune]

the server has been timing me out for over 2 hrs i just wanna build my main base:( every time the queue goes super down and i get close to being in i get timed out ive been waiting in queue for almost 2 and a half hrs

[wispy dirge]

What is your network support ticket number?

[earnest dune]

0008

usa

[round jetty]

@wispy dirge when vip restock???

[fiery isle]

today

im giving u permission to buy it

[round jetty]

when tf r u not in chat

[fiery isle]

shh

funz girthy gang builded grass lands

AJAHHAHA imagine

[wispy dirge]

!vipstock

[glass olive]

Hey, @round jetty

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

Hey, @round jetty

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[tawny skiff]

my game crashed is there no 5 min grace?

[tranquil sand]

nope

[round jetty]

@torn heart

it says i have vip but i am in q?

@wispy dirge

[rose raven]

did 5x just crash

[round jetty]

@thin plover

<@&274971100184576010>

pls help

i want to play

[thin plover]

[mellow tundra]

Are you sure it was assigned to the correct steamid @round jetty

[round jetty]

yes

[mellow tundra]

Make a payment support ticket and someone will help as soon as they can

#payment-support

[round jetty]

that is the same account that has had all of my transactions

i have opened a ticket

it is ab the wrong thing though

can u close it and let me reopen a new one?

@mellow tundra

[rose raven]

how come everytime i try and join the sever is just says attempt failed

[final grotto]

FIX US SMALL

WHY CANT I LOAD IN

[wispy dirge]

Which server?

[final grotto]

US small is doing it for me

[rose raven]

5x trio

[round jetty]

@wispy dirge can u pls help me

PLS SM1 HELP

I PAID MONEY

TO PLAY

CAN SM1 JUST LOOK AT MY TICKET

OR CLOSE IT

AND LET ME MAKE A NEW ONE

<@&274971100184576010>

[rigid mango]

I CANT CONNECXCT TO EU MAIN

[round jetty]

PLS SM1 HELP
I PAID MONEY
TO PLAY
CAN SM1 JUST LOOK AT MY TICKET
OR CLOSE IT
AND LET ME MAKE A NEW ONE <@&274971100184576010>

[fallow goblet]

I CANT CONNECT TO US MAIN

ITS BEEN 2 HOURS SINCE I CRASHED

[rigid mango]

cant connect to eu main

[upbeat star]

@wispy dirge We just got beamed by a cheater on ( Rustoria eu small )

[rigid mango]

<@&274971100184576010>

<@&274971100184576010>

[rose raven]

o dam rip

ive fallen victim as well

[rigid mango]

<@&274971100184576010>

<@&274971100184576010>

[final grotto]

is everyone who cant connect to any server from the central region of the us?

me and my teamate are both central and cant connect but everyone else is in just fine

[rigid mango]

yea

[final grotto]

<@&274971100184576010>

[rigid mango]

<@&274971100184576010>

[torn heart]

you wanna stop pinging us

we see it the first time

[rose raven]

im from texas snap

[final grotto]

then do something about it

same rob

[torn heart]

Does not take 1 second to fix

[rigid mango]

saay somehting

at least

[final grotto]

ong

[rose raven]

wait pencil are you having the same problem

[fallow goblet]

rob any update on connection issues for US MAIN

[blazing crown]

can anyone look at my report ticket plz

[final grotto]

its a central thing

[rigid mango]

yea

[final grotto]

texas mainly i think

[rose raven]

na phoking i still cant connect but im on 5x trio

[rigid mango]

im from texas

[fallow goblet]

i can connect to all servers but us main

[rigid mango]

too

[final grotto]

SAME

[fallow goblet]

im also from texas LOL

[trim pond]

im in tx to

[final grotto]

except im on US small

[rose raven]

o LMFAOOO

TX GANG

[trim pond]

^

[final grotto]

#free texas we were on cargo!!

[rose raven]

#freetexas

[fallow goblet]

FREE TEXAS

[rose raven]

i was raiding XD

[final grotto]

FREE TEXAS

[trim pond]

#free texas

[rose raven]

FREE TEXAS

[rigid mango]

i was swimming to a tug boat with tommy

[final grotto]

ewveryone ping the admin they love when we do that!!

[fallow goblet]

HELP US TEXAS BVROTHERs

[final grotto]

<@&274971100184576010>

[fallow goblet]

do not ping them

[rose raven]

na thats crazy

[fallow goblet]

lmao ur gonna make it worst

[final grotto]

lmfao

[torn heart]

why are you pinging again

[rose raven]

ima go just eat in the meantime theyll figure it out

[torn heart]

just told you we are aware

[fallow goblet]

i tried telling em jacob

[rigid mango]

free texas

[trim pond]

free snap he got timed out

[gleaming sand]

are you able to trasnfer or is that higher ups

[torn heart]

send me beaver nuggets and I'll free texas 😭

[rose raven]

hahahaaha

[fallow goblet]

weird that texas cant connect to rustoria.

[torn heart]

#payment-support

sadly not me

[gleaming sand]

thank ya

[fallow goblet]

ill send u beaver nuggets

https://tenor.com/view/billiesrazor-bucees-mexican-tribal-gif-17209379776846183067

[rose raven]

YUUUUUU

[fallow goblet]

i got ui some buccees if u get us some help brother

[rose raven]

BUCEES only real texans know bout that

[rigid mango]

ill wait 10min if not up back to pinning

[trim pond]

^

[rose raven]

jacob boutta time yall out 😂

[rigid mango]

got work tm

wasting my time

[rose raven]

free texas tho

[sweet coral]

hi

[round jetty]

Jacob can you close my current ticket so I can create a new one that actually addresses the proble

[sweet coral]

do you guys know how long it takes a ticket to be filled out?

[rose raven]

1-3 days

[rose raven]

or just depends on the ticket

dont quote me tho

[sweet coral]

man

[torn heart]

ping me in it

i'll see

[sweet coral]

i got a ban for hacking and i have literally no idea why

[graceful frost]

any updates on the VIPs on Main?

[sweet coral]

i was playing on a macbook and then it just banned me

[torn heart]

!appeal

[glass olive]

Hey, @sweet coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven bison]

@rigid mango

#network-support-old

[rigid mango]

what i do in therre

[sweet coral]

do random bans happen at all?

[forest token]

twich generic drops arent going up

[sweet coral]

like could i have been banned by mistake realistically? or is it all software detected

[raven bison]

Make a ticket and ping me in it

[sweet coral]

im really upset

[rigid mango]

k

[round jetty]

@torn heart I can’t bc I Alr have one open and it won’t let me make another

[torn heart]

you don't get them if you watch a streamer with an exclusive drop unless you alr got their drop

[thorny hound]

!appeal

[glass olive]

Hey, @sweet coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty turtle]

No, they have the “evidence” to ban you, lil brah.

[round jetty]

@torn heart can you please close my ticket in payment support so i can make a new one to ping you in, or can you just drag me in a call so we can get this resolved? I've been waiting hourts to get into the server that i pay for vip on

[torn heart]

Only certain people can help with VIP support

gonna need to wait sadly

[round jetty]

can you atleast ask sm1 to close my ticket so i can create a new one, or can i just dm u the proof?

@torn heart

[silver ocean]

Can I be unmuted

@torn heart

[torn heart]

?steamid

[glass olive]

Hey, @silver ocean

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[median pendant]

My ban appeal has been up for more than 3 days

[silver ocean]

76561198998315624

[torn heart]

Absolutely not

you can wait out the mute

[silver ocean]

I got the pass from my boy

[torn heart]

yeah no

have fun waiting it out

[silver ocean]

I cant shit talk until tomorrow

[median pendant]

^

[torn heart]

Appeals can take 1-3 days on average but at times may require more / less time based on the situation at hand.

[median pendant]

Could i get an update or estimate?

[torn heart]

Not much of an update can be provided i'm afraid, any update would be presented on the appeal site itself when the banning admin reviews / responds etc to the case.

[median pendant]

They wrote that its under review

i asked 12 hrs later for an update and havent received it after a few more hrs

But alr then np

Thanks

[silver ocean]

Can I be an admin after my mute is up?

[hoary nebula]

could I be unmuted? dumb joke and idk why it got me banned 76561198334414559

[silver ocean]

They're gonna say no Johnny

[hoary nebula]

@torn heart

[wispy dirge]

You can wait out the mute.

[silver ocean]

What's the pay to be an admin?

[torn heart]

0

[silver ocean]

Do you guys get to play the server?

[torn heart]

no

whats up

[fluid vale]

Lol

[viral thicket]

do just f7 to report someone or can i report em thrw the discord too?

[torn heart]

/ticket in-game to send to us please!

[glass olive]

Hey, @viral thicket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[viral thicket]

did that

takeee a looookkk

[hearty turtle]

No way

Wasn’t you guys are paid before? Now are they change it to voluntary?

[torn heart]

Never been paid

always been voluntary

[hearty turtle]

4-5years ago, my friend was rusta admins, they are voluntary.

They told me to play on rustoria server since you guys are paid

[torn heart]

[brazen spoke]

everytime i try to join rustoria it says disconnecting hacking but im not soo?

[hearty turtle]

So you guys are replying ticket while you @ work?

[torn heart]

I mean we do this in our free time

usually

[brazen spoke]

?

[runic marlin]

!appeal

[glass olive]

Hey, @brazen spoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fluid vale]

jacob mate

can i appeal my chat mute

[shrewd plank]

I bought a vip, but there is a queue now. I asked about the ticket, but I want to ask when you can solve it

[rich crown]

Yo I got muted because someone tricked me into saying something

[fluid vale]

did u leave q and then rejoin?

[shrewd plank]

no no

it's not work

[fluid vale]

it doesnt auto update u have to leave and rejoin server q

and it should work

[shrewd plank]

i'm already rejoin 5times

[fluid vale]

idk then

[shrewd plank]

but i'm queuing

[wispy dirge]

?appeal

[glass olive]

Hey, @fluid vale

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brazen spoke]

bruh how is it finna take 1-3 business days to respond to a appeal bruh

[near halo]

where do i report someone

[warm edge]

yo @thin plover

just got banned told me to come discord

[thin plover]

what is your steam ID?

[brazen spoke]

who

[warm edge]

76561199336221649

[limber frigate]

Disscconected come to discord - marzy

help

[thin plover]

dm me

[brave lance]

@lyric basalt

[brazen spoke]

bruh

[viral thicket]

BRO PLS BAN PWR

like u cant be fr!!

[simple sonnet]

why is my twin sitting in vc without me

[fair heron]

how to report cheaters here

[wispy dirge]

?report

[glass olive]

Hey, @fair heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fair heron]

its in p22 they need to be banned

[viral thicket]

like BRO there not even trying to hide it?

[fair heron]

they arent hiding it

[fair heron]

exactly

its so obv

shot me behind 4 walls

[viral thicket]

like i just lost all my shit n these admins ant doin nunin

shi just saddd

[wispy dirge]

Did you make a ticket?

[viral thicket]

like 2 hours+ ago

[shrewd plank]

@wispy dirge I'm already buying rustoria main vip but it's not work
I'm queuing now so please help me

[viral thicket]

im goin to freak

pls i bag

[fair heron]

Im never this annyoed but they litreally went deep because of cheats an took eveerything

[wispy dirge]

As much as we would love to jump on tickets right as they come in, that is not always feasable, we have a number of tickets and need to give them all due diligence when it comes to investigating. I get it's frustrating when you put in a ticket and you don't hear back for a while, but you need to understand that tickets generally take a little bit of time to investigate so we can make a clear determination if the user is legit or cheating.
We will review your ticket soon and go from there.

[viral thicket]

even if bro is rage hacking?

like wtf?

[fair heron]

thank you I appericiate it

[wispy dirge]

We can't drop what we are doing and jump from ticket to ticket, doing so further delays the investigation of tickets that have already been put in, please give us a little more time to get to your ticket.

[viral thicket]

alr i understand but how long is "soon"

[wispy dirge]

I can't give you a solid answer on that, I will leave it at soon.

[fair heron]

hey bull river by any chance can I send you a dm

[wispy dirge]

Sure!

[viral thicket]

sooooon as in dayyyss or sooon as in hoursss??

[wispy dirge]

Ticket number?

[viral thicket]

dms

[fair heron]

they got banned

[wraith nebula]

am i allowed to report people for mic spamming (5+ mins of loud mic spam)

[wispy dirge]

We don't mod voice chat, sorry!

I would suggest turning off in game voice, or turning it down.

[wraith nebula]

i want to have in game chat on but this dude is making it not possible

if u even have it at .1 its still really loud

can i atleast reprot him for saying the n word hard r in voice?

[wispy dirge]

We do not moderate voice chat.

[thin plover]

https://tenor.com/view/miber-gif-4686180834649124645

[vapid zodiac]

I dont know why me and my whole team just got banned off of rustoria us main because one of our teamates was getting pc checked and then he passed and he showed proof of admin saying he passed

[vapid galleon]

^

[thin plover]

what is your steam ID?

[sharp acorn]

@thin plover yo

[thin plover]

hello

[vapid zodiac]

https://steamcommunity.com/profiles/76561199201987727/

[sharp acorn]

i got banned how do i see my support

[thin plover]

!appeal

[glass olive]

Hey, @sharp acorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sharp acorn]

after i send it

[thin plover]

no one got PC checked so idk where you got that info from

[vapid zodiac]

jurli?

YTK said he did

[thin plover]

we do not PC check people

invasion of privacy

[sharp acorn]

@thin plover I've been in for 30 mintues and got banned i had no cule

[warm edge]

basically a pc check

[sharp acorn]

check play time right now

[thin plover]

it is very far from a PC check and we do not do that here at Rustoria 🙂

[sharp acorn]

i already sent one no? @thin plover

[vapid zodiac]

was he the one who was cheating

[flint oxide]

hello

cSalty told me come discord

@brave lance

and he got banned me

[brave lance]

Hi, please join https://discord.com/channels/274965952116817920/368790610783764480

[sharp acorn]

@thin plover yo can i hop in called

[thin plover]

#368790610783764480

[fair heron]

sad

[hoary nebula]

"Louis" cheating on small

[sharp acorn]

@thin plover i been in queue for 5 hours just to be ban for only being in for 20 min how am i banned

[hoary nebula]

U.S.

[vapid zodiac]

ban is 7 days right?

[near halo]

@brave lance

[sharp acorn]

@thin plover can i talk real quick

[slender nimbus]

FIX YOUR SERVER CRASH

[thin plover]

yes

[slender nimbus]

REPLACE YOUR SHITTY I3 PROCESSOR FOR SOMETHING WITH THE VIP MONEY YOU GET

[solemn loom]

why us long dont working?

[thin plover]

sure #368790610783764480

[solemn loom]

<@&874995535881326632>