support

[drifting fjord]

whens the wipe on no bps 5x

[drifting vector]

can i get help with getting the donator tag working and getting the /auth reward

[jovial crown]

nvm I got it, I just had to destroy half the base lol

[pliant schooner]

US long down?

[sleek plover]

NO

[plucky vortex]

US long server down? cant connect

[toxic urchin]

pretty sure theres a cheater on 5x trio us how can i report

[plucky vortex]

!appeal

[glass olive]

Hey, @plucky vortex

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[terse spear]

Yes for many people

[plucky vortex]

click on this support website

[pallid folio]

bro always locks general when hes had enough

[pliant schooner]

FREEDOM OF SPEECH

https://tenor.com/view/dies-from-cringe-meme-cringe-imagine-gif-23477312

[shy remnant]

This is a support channel, non support related messages don’t belong here. Thank you

[novel turret]

Hey! I require support, I noticed the server is down, how long will this take?

[hexed nimbus]

#general message

[shy remnant]

I have no current ETA to give, unfortunately I wish I could but only our dev team has those accesses and infos

[toxic urchin]

hard aimbot on trio 5x no bps, getting rinsed :c

[smoky cape]

!report

[glass olive]

Hey, @toxic urchin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[naive ember]

is it any diff from a common server crash

[fair gust]

ask them

[pliant schooner]

https://tenor.com/view/stalin-classic-pride-colorful-happy-gif-18101124

@shy remnant free flowberry

[shy remnant]

Any message that are non support will be removed, and you might be muted. This is a support channel, stopw

[hexed nimbus]

You want the server up right ? Then why disturb them for a eta question taking them off the job of fixing it

[fair gust]

you right

[shy remnant]

#support message

[hearty wasp]

How do we report a hacker

[shy remnant]

Please keep this channel clean for questions 🙂

[shy remnant]

!report

[glass olive]

Hey, @hearty wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[grand tide]

Is AI in br main always disabled? Why don't you have it on other servers? <@&274971100184576010>

[shy remnant]

It is not always, unfortunately this situation is temporary to maintain server performances

[grand tide]

It has forecast ?

[open lance]

<@&274971100184576010> Hi I Wanne ask if it’s allowed to abuse reshade colours on rust there is also an mode for the night were you can see more clearly and I was wondering if you can get banned for that because you get a huge advantage.

[signal otter]

did server rool back

[merry nacelle]

<@&274971100184576010> my ban appeal got denied like i promise i dont cheat i dont understand how i got banned can i like talk to someone about it? idk what the next step is

[umbral dagger]

@fossil igloo it says come to you

[fair gust]

My VIP is Missing <@&274971100184576010>

[merry nacelle]

@fossil igloo can you pls help me

[stable saffron]

Yo, my kit is not working at all

[hushed trench]

omg you promised, that must mean there is no possible way you could be lying !

[stable saffron]

any ideas?

[fierce pagoda]

full inventory?

[stable saffron]

it doesnt even show i have it

[fierce pagoda]

send ss

[stable saffron]

how do i contact support?

[fierce pagoda]

<@&274971100184576010>

like that

or ticket ingame

[stable saffron]

<@&274971100184576010> I cannot see my kit popping up

[fierce pagoda]

or just go to support VC

what kit?

u dont see

[stable saffron]

its my god kit

doesnt show that i can redeem it

[fierce pagoda]

did u /auth?

or u can use it once a wipe

idk

[stable saffron]

i did it and i haven't used it yet

[fierce pagoda]

then donner kebab nacho alexander garnacho

try to raid me yall

[stable saffron]

how long do they take to join this support?

[fierce pagoda]

idk its 3 am

[slow jay]

<@&274971100184576010> help

in waiting for support

[open lance]

<@&274971100184576010> Hi I Wanne ask if it’s allowed to abuse reshade colours on rust there is also an mode for the night were you can see more clearly and I was wondering if you can get banned for that because you get a huge advantage.

[half briar]

yeer for somereason i joined the steam group but its not detecting it

[chilly bloom]

<@&274971100184576010> how do i open a support ticket?

[next urchin]

hola！my teammate get vpn banned，Is there an administrator online?

his steam id:76561199211212400

[ionic agate]

Fixed

[next urchin]

thanks

[celest gyro]

@proven narwhal admin,can u help us to record a video?

[ionic agate]

Depends for what you need support with. If it's about something in-game use https://rustoria.co/support

#network-support-old if it's something in regards to connection issues

#payment-support if it's something in regards to payment issues.

[next urchin]

Excuse me, has it been unlocked and can it enter the server?

[ionic agate]

[ionic agate]

Not 100% sure, but reading about it seems people have issues with their game closing whenever it is being used. Personally I would not risk it as it does sound like an unfair advantage from an external program, which can get you banned.

Check DMs @celest gyro

[next urchin]

thanks

[haughty zenith]

where do i go to report a hacker

[ionic agate]

https://rustoria.co/support

[small tartan]

Someone is cheating on Rustoria us Monday

[ionic agate]

Please submit a ticket via the link above ^^

[small tartan]

Okay will do

[exotic turret]

hello admin？

i cant find the SEA MAIN server

who can help me

[wispy dirge]

connect main.rustoria.asia:28010

[exotic turret]

ok!

[plucky vortex]

Can you help me to check this account please steamID: 76561199406210356 he was playing 10 mins ago in US Long but somehow got banned and shows got banned 34 months ago its probably VPN

[floral panther]

Hello I keep getting vpn banned from rustoria, but when I don’t use a vpn I also get banned. May I please get some help.

[mellow tundra]

!steamid @floral panther

[glass olive]

Hey, @floral panther

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[floral panther]

76561199686869766

[copper hornet]

Hello, my friend is in china, in china they ban rust so he used vpn to play but got banned, will there be a change in the reason because of vpn? his account is 76561199204852797

[versed vale]

?appeal You should be able to open up a ticket and talk to an admin about it

[glass olive]

Hey, @copper hornet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[copper hornet]

thanks for rep

[wild drum]

my teamate just got kickbanned and made a ticket

[floral panther]

76561199686869766

[versed vale]

Then an admin will try to get to them when they can!

[feral tide]

so i asked earlier and an admin responded to me but then didn't. if i was banned for hacking am i ever eligible for an unban? regardless of the amount of time? I appealed 1 time 9 months ago after being banned for years and it was denied.

[wispy dirge]

?steamid

[glass olive]

Hey, @feral tide

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[feral tide]

76561199256587024

[wispy dirge]

You should be good to connect in about 10-15 min.

[floral panther]

can you please assist me ive been trynig to play for the past 10 hours. I was banned for using a vpn but i also get banned for not using one. Please help!!

76561199686869766/ my steam id

[kindred shell]

@brave lance was told to dm or @ u

[noble vault]

dear admins, a cheater who raided us was banned on the vanilla server today, but his 2 teammates did not go to the ban for the association, I ask you to ban them, please there is a video recording 76561199436617535

[plucky vortex]

can any admin check this steamID: 76561199406210356 VPN ban? appeal made already

[brave lance]

Hi - could you hop in https://discord.com/channels/274965952116817920/368790610783764480

[versed vale]

?appeal @floral panther

[glass olive]

Hey, @floral panther

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crude tundra]

76561199156198157 VPN BAN , Please unlock it .

[stiff widget]

Fixed he can connect

[stiff widget]

you can connect

[plucky vortex]

Thank you Prodigy!

[midnight walrus]

disconnected for hacking, not hacking, any support aval?

[chrome knoll]

Can any admnin confirm steamID 76561198885170454 VPN ban?

[ocean void]

!appeal

[glass olive]

Hey, @midnight walrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[candid hemlock]

i got a cheater clipped r with proof and no response on my ticket help pls

im in waiting in support call

i jus need em banned cuz he my neighbor i cant leavea base lmfao

<@&274971100184576010>

just let me know when to join waiting for support call and ill join

[void marsh]

@stiff widget

[candid hemlock]

yooo

a reply yay

[shy remnant]

Heya, if you already made a ticket. Don’t worry we will respond to it asap

[candid hemlock]

alr precciate it

i cant upload the clip on the website tho so idk

[shy remnant]

You can upload it on YouTube and share it in your ticket if you want

[candid hemlock]

alr bet

[shy remnant]

Large files aren’t supported on our website unfortunately

[candid hemlock]

gimme 5 min

[shy remnant]

Take ur time

[shy remnant]

?

[void marsh]

im @candid hemlock friend

[void marsh]

i was trying to help him get a response

[shy remnant]

Oh, alright sorry

[void marsh]

nah u good dont trip

[candid hemlock]

will be uploaded in 2 minutes, ticket or dm i send it in?

[shy remnant]

In your ticket please, would be much appreciated

[void marsh]

ok

[candid hemlock]

gotchu

[candid hemlock]

Ticket #11770f, link sent

[void marsh]

@shy remnant

[candid hemlock]

when do yall think ill get a response

[hybrid tinsel]

VPN I was brought to the server

[dark laurel]

urm this is faek right like what da hell?

i have a "rustoria admin" who added me and asking to vote to get AK sking in to twitch drops

and they want to give me VIP for a server

this is on steam chat BTW

[hybrid tinsel]

Does anyone know how to check the above results？

[slate sleet]

100% is fake

[slate sleet]

Were you banned for VPN?

[hybrid tinsel]

@slate sleetShow me playing with hackers

[slate sleet]

!appeal

[glass olive]

Hey, @hybrid tinsel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hybrid tinsel]

I'm having problems with my VPN

I have already said waiting for the results

[void dirge]

i have two blatant cheaters on main rn

[hybrid tinsel]

Our team of 15+ anyone has not been banned but me

[slate sleet]

Ok the only thing you can do is wait, Its pretty late right now so don't expect a response right away. It can take up to 1-3 business days.

[slate sleet]

!ticket

[glass olive]

Hey, @void dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @void dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hybrid tinsel]

Can I access it through a different VPN?

[slate sleet]

not reliably, theres always a chance to be banned for VPN, Its just a risk that is included with using one.

[hybrid tinsel]

Oh, all right

Oh, my God. My team needs me to make AK right now

[candid hemlock]

CAN YALL CHECK TICKET?

mb cap lockw as onm

[dire cargo]

Its been 2 day that a guy cheat on us x2 admin dont do anythingh, i open a ticket never happen... can an admin log on the server and just watch him

thats oblivious i have clip if you need

[low robin]

!report

[glass olive]

Hey, @dire cargo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[low robin]

you can add the clip aswel 🙂

[dire cargo]

i already do

nothing ha^ppen

[low robin]

then just be patient

[dire cargo]

and now i just loose 30 rocket to him

patient and rust isnt compatible

i farm all the day to loose against a cheater

like for real

[low robin]

we're doing the best we can, not calling the cheater out in chat is also important as one might toggle his cheats on / off. It's very hard to truly detect if someone is cheating.

if you reported him/her our adminst will look into it.

[dire cargo]

every one on the server tell this

its hard

[low robin]

we know mate, we've all been there

[dire cargo]

i think i will just leave but thats sad i lost my time

[low robin]

i wish there were no cheaters in rust too, would have made the game even better.

[frank blaze]

Disconnected: Come to Discord.gg/rustoria - Luke

Luke hasn't solved the problem. Can anyone help me?

[arctic bramble]

Good afternoon, please help, Hacking writes when logging on to the server 76561199044537091

[fair karma]

!ticket

[glass olive]

Hey, @arctic bramble

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fair karma]

No one else other than them will be able to assist in this matter

[frank blaze]

Luke didn't reply to my DM and disappeared directly

why?

[chrome knoll]

How long will it take to reply to the network supply?

[atomic spear]

my friends got vpn ban steam id is 76561199140070750 76561198951342908

@wispy dirge@raven bison@west osprey@toxic shard@stiff widget

@hearty fulcrum@strong willow

[low robin]

!appeal

[glass olive]

Hey, @atomic spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate kettle]

why idiots playing all life on rustoria long with radar hack

and didnt get banned?

[shy remnant]

!report

[glass olive]

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fervent heart]

A question to the admins, a person writes to me in the steam, here is his nickname: Rustoria.co | Arch, and asks me to vote for the skin via the website: "https://partner.steamgamedevs.com "and he says that he will give a VIP, is that right?

Unfortunately, I can't attach a photo, you know why

[golden yacht]

plz help me
i cant connect only Rustria Sea main with this error 「Dissconeted :Connection Attempt Failed 」
how to fix it?
i can connect other Rustria servers , US long EU long US main

My steam id is 76561198159249152

[agile carbon]

me to

[rugged finch]

me too

[agile carbon]

<@&274971100184576010>
My teammate cant join server Rustoria SEA MAIN

7around people

[versed quartz]

They'll take a look shortly and get back to you

[agile carbon]

thank you

[golden yacht]

thank you im just waiting

[agile carbon]

Are connections being blocked by region?
We are a team in Japan and the guy above is also Japanese.

It seems to be happening on multiple Rustoria servers, not just one,

[neat pumice]

No regions are blocked, but it is possible for network issues to exist for a particular region, or a particular ISP

[neat pumice]

I've just had a look for you, and the problem doesn't appear to exist for Japan as a whole, there are Japanese players on the server. What error are you getting exactly?

[agile carbon]

NOthing Error code just

[connection attempt failed]

[agile carbon]

I found a way to solve the problem.
You can get in by connecting via VPN.

On the other hand, if I disconnect the VPN, it times out.

lol

[shy remnant]

Could you open a #network-support-old by any chance ? Our network team could be able to gather info and solve this issue (not guaranteed but still worth a try)

[brazen beacon]

!ticket

[glass olive]

Hey, @brazen beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[brazen beacon]

i need help i have 2 steam accounts and i was logged into the wrong one and i bought vip on it

can i by any chance switch the vip to the other account?

can someone please help me?"

[raven mist]

Please make a #payment-support ticket for that

[agile carbon]

my team all use VPN thank

[zinc bay]

unban req

[gloomy sparrow]

?appeal

[glass olive]

Hey, @zinc bay

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ornate kettle]

Why I do tickets and cheaters didn’t get banned Rustoria eu long

[near halo]

@raven mist why am I banned

It says, come to discord.gg/rustoria - Shenzyyy

[gloomy sparrow]

!steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[still current]

!ticket

[glass olive]

Hey, @still current

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

I’m on my phone 😭😭

I can’t log in

[near halo]

76561199510544189

[wanton bison]

please the sooner the better Ticket #587736

[modern stirrup]

can i get a response for my ban appeal ?

[strong willow]

Everyone gets a response for ban appeals, it takes 1-3 business days to recieve one, and remember that once the response has been issued it is final

[tough nebula]

/ticket

[glass olive]

Hey, @tough nebula

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tough nebula]

I can't access the server because it says hacked.

SEA main

steam id 76561199071063746

[strong willow]

!appeal

[glass olive]

Hey, @tough nebula

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[analog basin]

!TICKET

[glass olive]

Hey, @analog basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint aurora]

!ticket

[glass olive]

Hey, @flint aurora

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint aurora]

!appeal

[glass olive]

Hey, @flint aurora

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inland latch]

!ticket

[glass olive]

Hey, @inland latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[midnight umbra]

Hi guys just wanted to let you know there is a lot of bots pretending to be Rustoria staff trying to steal items/accountrs from your users. In past 2 weeks I've got around 11 friend requests from Rustoria.co branded steam accounts.

[small compass]

<@&274971100184576010> I wrote an appeal and it was accepted. The ban disappears but when I log in it appears again. I cannot appeal again, when I go to any other official server I do not have a ban. I wrote to the appeal why this is a mistake 76561198841310332

[hexed nimbus]

Did it show a timer ??

[hexed nimbus]

It’s already posted multiple times but there is nothing the can do other than warn about it. Just report and block them that’s all you can do

[small compass]

what?

[hexed nimbus]

Did the dc message say days hours min or only a reason ?

[small compass]

i dont understand

[flint aurora]

<@&274971100184576010> I have not been banned from servers until now, but suddenly I am showing as banned from 16 months ago and I am now banned from servers. There must be a mistake. Please help.

[small compass]

I have the same problem

[hexed nimbus]

!appeal

[glass olive]

Hey, @flint aurora

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

Don’t see you got unbanned only see you made a appeal. Did you get a reply from the admins yet ?

[small compass]

I wrote to the administrator, and he removed the ban, it disappeared on the site, but when I entered the game it appeared again

[flint aurora]

Did it happen to you today?

[small compass]

a couple of wipes ago

[hexed nimbus]

@raven mist 👆

[hearty fable]

what is your problem?

[flint aurora]

<@&274971100184576010>

[modern stirrup]

played 2 days ago xD

[burnt oak]

Hello, I played on the EU Low Pop server and was banned due to Hacking, but I have never played with cheats.

[strong willow]

!appeal

[glass olive]

Hey, @burnt oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[sonic basin]

.co monday a player id:haha 76561199242853793 maybe is a hacker

[strong willow]

!ticket

[glass olive]

Hey, @sonic basin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

<@&274971100184576010> I had reported a player he was banned from server and game banned for cheating and his teamates did not recieve an assocation

[torpid meteor]

hey i made a ticket can some admin check it out

a group of iraqi cheaters are raiding a base and are blatantly ragehacking

[low robin]

@torpid meteor if you made a ticket admins will look into it, even ticket goes answered but the response time is a little higher due to the high amount of tickets.

[livid zodiac]

/ticket

[glass olive]

Hey, @livid zodiac

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar delta]

Can't even use the skin box anymore?

[raven mist]

Getting to it asap!

[raven mist]

Yes sir

[small compass]

<@&274971100184576010>

[shrewd rampart]

How does support work, when you got raided by a hacker?

Can you get your stuff back?

[brave lance]

please wait 15 minutes to connect and try again

[brave lance]

no, we do not interfere with gameplay

[shrewd rampart]

why not. really unfair

[brave lance]

if you suspect someone is cheating then you should report them either by typing /ticket and your message in-game or using the website: https://rustoria.co/support

[flint aurora]

@brave lance heyy can you help me

[brave lance]

what do you need help with?

[flint aurora]

.

can you look my appeal

[brave lance]

?steamid

[glass olive]

Hey, @flint aurora

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flint aurora]

76561198311530567

[brave lance]

you should be able to connect in 15 minutes, please wait and do not spam connect in that time and then try again

[digital hawk]

Hello can i ask u why i cant link my youtube account on Rustoria website?

[flint aurora]

thank you for your help

[warm elk]

Hi I have got a ban message for hacking, it says its a month old. I was playing yesterday and I never ever hacked, got banned or used anything

76561199229834279

I have already made an appeal in the support website

[brave lance]

!youtubelink

[glass olive]

Hey, @digital hawk

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

[patent lake]

Got banned for playing with hacker as a solo...

!appeal

[glass olive]

Hey, @patent lake

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[maiden junco]

@west mica
??

[flint aurora]

@brave lance ı cant still join

[wild wind]

Hello I play on Rustoria EU long and when I connect it says Disconnected, playing with hacker

I have team up with some guys , we are almost play for fun I didnt see anything weird, normal loot (almost strugling to get hq and normal things)

Who do I need to speak with? This is weird

[near halo]

Hello can i get an unban ive appealed 8 months ago and it got denied i was banned for playing with a cheater but i didn't know he was cheating i was just playing with a random guy from the Rust discord and my team wants to play rustoria tommorow so can i please get an unban or some support

[storm raven]

hello can someone check my appeal please got banned for hacking my id 76561199315271172

[warm elk]

Why does it say i was banned a month ago when I was playing everyday last time yesterday and never got banned or anything

[flint aurora]

I'm on the server 3 days ago

[near halo]

is there even an admin online?

[cold forge]

guys someone messaged me says he is an admin in rustoria on steam and he wants me to vote for the new gun skin, did someone get that as well ?

[near halo]

i got that too its a scam ignore it

[cold forge]

oky ty

[near halo]

Hello can i get an unban ive appealed 8 months ago and it got denied i was banned for playing with a cheater but i didn't know he was cheating i was just playing with a random guy from the Rust discord and my team wants to play rustoria tommorow so can i please get an unban or some support

[patent lake]

Admins, pls watch my ban appeal, cause I do not remember if I put upkeep in my solo base...

[flint aurora]

@brave lance thanks ı am on the server rn

[near halo]

Can someone help me?

[brave lance]

?steamid

[glass olive]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brave lance]

!scam

[glass olive]

Hey, @cold forge

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[near halo]

76561199451713844

[wild wind]

??

I have payed VIP btw, I would appreciate some answers at least

[near halo]

@brave lance can i dm u?

[near halo]

76561199451713844

[neat badge]

lag switching

[west mica]

?steamid

[glass olive]

Hey, @maiden junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[maiden junco]

76561199374580587

[warm elk]

@brave lance can someone review my appeal, I dont want to be annoying or spam. But why is so many people banned for hacking when they never even hacked. is it a mistake or what?

[molten narwhal]

https://tenor.com/view/andrew-tate-gif-27334652

[west osprey]

Your appeal was reviewed and denied. That decision is the final decision.

[near halo]

but i didnt do anything i got banned for playing with hacker and i didnt even know he was hacking

[patent lake]

can u check my appeal? pls

[west osprey]

That statement is simply not true

[near halo]

wdym

[west osprey]

You will remain banned.

[near halo]

What did i do

[warm elk]

Whats the point of a support channel when no one is answering.

[low robin]

appeals are being answered all the time, it's just that they come in at a huge pace, we're doing to best we can do answer them as quickly as possible. Just be patient.

[devout python]

Hey admin thats a guy cheating in BR long

[warm elk]

@low robin Thanks for answering, will wait. cheers

[hearty sleet]

!ticket

[glass olive]

Hey, @devout python

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[devout python]

!ticket

[glass olive]

Hey, @devout python

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[devout python]

I open a ticket can any admin see my ticket

[low robin]

yes they can see it, just takes a little while due to the share amount of tickets.

[devout python]

The guy get banned right now ahahah

[modern stirrup]

Alot of people did

[devout python]

Hey admin ban his friend

The hacker have a friend btw

And he his talking in the chat

[snow topaz]

I was brought up by the server.,Prompted to find luke.

@balmy cypress

[balmy cypress]

You are a cheater and are not welcome to play our servers.

[devout python]

Ticket #485fee see my ticket pls

A hacker get ban right now but is friend still in the game

[snow topaz]

Do you have any proof?

[snow topaz]

Do you have any proof?

[devout python]

Stop cheating u are bad

[torn heart]

We don't provide proof to players, sadly you will need to play at another community.

[devout python]

Jacob

[balmy cypress]

Its dealt with @devout python

banned the guy

thank you

[devout python]

Hey

ban his friend

[balmy cypress]

yeah

I banned his friend

thats what I mean

[devout python]

He still in the game

Thats no notification in the server

[balmy cypress]

You must've missed it in chat

[devout python]

U ban mateus

?

[balmy cypress]

Yes

[peak musk]

I applied for unban for 8 months, the reason was advertising, they refused, now do I have a chance to get unbanned?

[devout python]

Luke

I think u not ban him jajaja

U ban the right name?

[balmy cypress]

Yes

he left the server 2 mins before ban

[devout python]

Ahhhh ok

[balmy cypress]

100% banned, you can trust that its done

[snow topaz]

I didn't even give you my ID card, why do you call me cheating@luke

[devout python]

Tx

Have a nice day

[balmy cypress]

Because we are not stupid, I am not going into detail on how I know but you know I have caught you.

[balmy cypress]

You too!

[versed flax]

@balmy cypress i got banned for playing with a hacker? I play solo i only was on a team with someone who said join our team ui so we dont shoot eachoter.

I have never cheated or used hacks

[balmy cypress]

best to make an appeal https://bans.rustoria.co/

[modern stirrup]

any updates on the fault ban wave ? @balmy cypress

[peak musk]

I applied for unban for 8 months, the reason was advertising, they refused, now do I have a chance to get unbanned?

[balmy cypress]

?steamid

[glass olive]

Hey, @peak musk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[peak musk]

I have improved during this time, you really want to play Rustoria

[peak musk]

76561199472979737

[versed flax]

I already made but i recon it will take long before someone even looks at it?

[balmy cypress]

Yours is fixed now

[balmy cypress]

Hard to say, an admin will look asap though

[hexed nimbus]

1 to 3 business days

[modern stirrup]

thanks ❤️

[versed flax]

voi vitun vittu

[balmy cypress]

I'd be surprised if you didn't just do it again if we gave you another chance

you were banned two times for it, with warnings and kept doing it

[versed flax]

What is rustorias rules for my case? I have never been banned in anything but when i made the mistake to join random teams ui so we dont shoot eachoter i get banned also for a server i have bought vip?

[peak musk]

I understand, I was banned 2 times, but a long time has passed 8 months, I swear, I have improved, and am ready to write an article on a good path.

[versed flax]

understandable that the whole team gets ban but i hope it gets resolved quickly

[balmy cypress]

Buying VIP makes no difference when it comes to bans, that being said an admin will review it as soon as they are available

[peak musk]

Please give me a chance, I beg you.

I am ready to write 100 times that I respect the entire administration of Rustoria, and I will no longer break the rules.

[hexed nimbus]

https://tenor.com/view/reasonsimbroke-kramer-seinfeld-dont-do-the-crime-crime-gif-24628484

[hushed trench]

Is ther no grace period for queue ?

[hexed nimbus]

Not enabled here

[hushed trench]

Just got in after a 100 queue and crashed...

[hexed nimbus]

It sucks but nothing the can do about it

[peak musk]

@balmy cypress

[near halo]

can anyone help me bruh why wont it download

i am trying to download rust on ssd instead of hdd

Bullshit noob ssd pc

[low robin]

did you check if you fully removed the old version? and did you check if you allocated the new steam download location towards the ssd instead of hdd?

[drifting fjord]

https://steamcommunity.com/profiles/76561199665142408/

[hexed nimbus]

Seems like you got Internet connection issues

[drifting fjord]

hella sus in 5x no bp

[near halo]

why wont the steam auth work for the free kit on rustoria, its saved as my favoutie group yet i cant auth it]

[drifting fjord]

any admin online?

[hexed nimbus]

Make a ticket and don’t call them out in public it makes checking useless

[near halo]

yessssssss

brooooooooooooo im gonna crash outt

[peak musk]

<@&274971100184576010>

[hexed nimbus]

Leave group rejoin wait 10/15 min and then type /auth

[hexed nimbus]

Luke allready gave you the answer didn’t he

Why tag the admin role

[drifting fjord]

how ?

[near halo]

i restart pc now it work to download but now i dont know if its on ssd or hdd

omgggg its on ssd i wont crash out

[hexed nimbus]

!report

[glass olive]

Hey, @drifting fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mental delta]

Ребята меня забанили по ошибке на ваших серверах рустории

Мне нужна помощь

Помогите пожалуйста

[hexed nimbus]

!appealru

[glass olive]

Привет, @mental delta

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[fallen junco]

Because VPN access is prohibited

[dawn abyss]

почему я не могу посмотреть какая карта будет на rustoria eu small

[hexed nimbus]

It is not

[hexed nimbus]

#wipe-feed

[high goblet]

askim kafe babamdı

[rocky light]

Hello guys - When i try to join Rustoria eu medium it say's that im banned for hacking. I am not banned for hacking. Could you please take a look at this issue. My steam ID is this: 76561198824301077

[patent lake]

Can somebody finally check my ticket

[low robin]

!appeal

[brisk frost]

!appeal

[glass olive]

Hey, @brisk frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rocky light]

!appeal

[glass olive]

Hey, @rocky light

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[patent lake]

Why people from chat are getting unbanned without queue

[glad sierra]

do u guys have vpn whitelist?

[patent lake]

I am so sorry, but I am a solo guy and got banned for playing with hacker and my base is prob decaying, do it faster somehow

[brisk frost]

bruh i have never logged into this server yet i get kicked for hacking after 1 hour queue

[pliant schooner]

<@&274980199668645888> can you guys unmute fent plug

[quasi dew]

!appeal

[glass olive]

Hey, @pliant schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi dew]

And please dont Tag the Team.

[glad sierra]

yoyo

do u guys have vpn whitelist

[pliant schooner]

@quasi dew its for the discord not in game

[peak musk]

Пожалуйста позовите сюда Администратора please

[quasi dew]

no vpn whitelist

[quasi dew]

wait for an admin. but please dont tag our staff team

[pliant schooner]

okay sorry

[torn heart]

I don't know who that is

nor is there anyone in the discord with that name

[pliant schooner]

ryo3969

his server name should be "fent plug"

[peak musk]

@torn heart , help

[hexed nimbus]

Luke allready told you and he stands above Jacob Lol

[torn heart]

Luke is my boss

if he told you no

[peak musk]

I can distract you for 5 minutes

[torn heart]

then no

[patent lake]

pls, watch my ticket

[pliant schooner]

yeah that ape

[hexed nimbus]

#support message

[ruby basin]

do u check tickets? can you have a look at the ticket from 76561198824301077

[patent lake]

Appeal #b4e372

[hexed nimbus]

The constantly look at tickets but the get many and the get looked at in order the come in. If it’s a appeal then those can take up to 3 business days so be patient

[hexed nimbus]

1 to 3 business days

[flat cipher]

is there a way to make a ticket

[patent lake]

my base upkeep will say bye bye

[hexed nimbus]

Report or appeal ?

[glass olive]

Hey, @flat cipher

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

https://tenor.com/view/sml-brooklyn-guy-dont-do-the-crime-if-you-cant-do-the-time-crime-gif-27516163

[fierce pagoda]

i followed on twitch but ingame its not linked

whats wrong? <@&274971100184576010>

thanks for reply

[hexed nimbus]

Dont work due to api changes

No need to tag for stuff like this mate

[fierce pagoda]

when fix?

[raven mist]

Twitch should work afaik

[torn heart]

Twitch works

[raven mist]

try to do /auth ingame

[torn heart]

just might be a little slow to link.

[fierce pagoda]

twitch doesnt show

i tried rejoin

[raven mist]

!steamid

[glass olive]

Hey, @fierce pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fierce pagoda]

i swear now it works

ok now steam dont work wtg

[hexed nimbus]

Leave rejoin wait 10/15 min and then type /auth

[fierce pagoda]

love u

[hexed nimbus]

[noble vault]

@torn heart

[shy remnant]

!report

[glass olive]

Hey, @noble vault

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[magic nimbus]

How quickly do ban appeals usually get responded to

[hexed nimbus]

1 to 3 business days

[loud field]

Hi, my ban should be out of effect but I have still ban.

[misty scroll]

Stop spam connecting and it will solve itself within the next 30 minutes or so

[near halo]

Hi, I was banned from Br Long for Hacking without any reason, it's been a while since I played on this server and today I decided to enter and I found myself banned for alleged hacking. Is there any way to appeal the ban?

<@&274971100184576010>

[misty scroll]

You can appeal here https://rustoria.co/support/appeal

[near halo]

Thank you very much, I have already sent the appeal. I hope to be able to resolve it.

How long does it take to review the ticket approximately? I would like to play again xd

[weary mason]

As Mike said above usually around 1-3 business days

[near halo]

Really??

The ban was supposedly 32 months ago on us main, which is impossible because one or two months ago I was playing on the rustoria servers, how can it be that they ban me 32 months later?

Is there any way to make the process faster?

<@&274971100184576010>

[raven mist]

^Read what Dimmu said please

theres no way to have it done faster

[near halo]

But it's obvious that the ban is a mistake, read this. I want to play now, not in 2 or 3 business days.

[trim gust]

please log in to my server now

[weary mason]

Hostility doesn't speed up this process, every ticket gets looked at as they come in, Patience is key here.

[trim gust]

please log in to my server now

[rotund hemlock]

#general

[mighty lava]

made a ticket ingame rustoria main, pls ban this cheater! appreciate it

[lyric basalt]

Your ticket is 2 minutes old. Please give us some time to investigate

[warm elk]

Hi can any admin check my ticket, i was banned with the fault ban wave. Appeal #705dcc @balmy cypress, sorry for the mention

[mighty lava]

ty

[thorny atlas]

Hi can any admin check my ticket, i was banned with the fault ban wave.Please((

[near halo]

Hi i try connect EU long it says eac tineout

[ocean void]

appeals can take 1-3 business days

[thorny atlas]

ok

[cobalt storm]

what max team limit on rustoria main

[cursive kayak]

@cobalt storm

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1723125600:F> (<t:1723125600:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[versed quartz]

There is your team details @cobalt storm but no actual limit just UI limits.

[unreal wyvern]

where can i report a cheater

he is so blaitant

https://steamcommunity.com/profiles/76561198841160663 esp cheating whall hacks

rustoria us mondayys

[limber grail]

уебаны почему бот в сейве по мне херачит

когда я сплю

[modest path]

https://tenor.com/view/angry-upset-narrow-eyes-frustrated-glaring-gif-16361584

[low robin]

!report

[glass olive]

Hey, @unreal wyvern

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise crypt]

can you play with vac ban on rustoria

[dawn abyss]

Кто то может скинуть какая карта будет на rustoria EU small? Я не могу сам проголосовать и узнать

[prime pond]

@gloomy sparrow can you tell me what to do please

I log into the server and Prichana kicks me in discord Berch

[crisp star]

vac player is playing again in rustoria? sea long, I create a ticket #86f116

[gloomy sparrow]

!steamid

[glass olive]

Hey, @prime pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[full whale]

My friend got banned of the discord server, how can I make an appeal for his case

[prime pond]

76561199655538115

[full whale]

@gloomy sparrow can u help me pls

[gloomy sparrow]

send me his userid please

[full whale]

scoob4858

[gloomy sparrow]

@thorny dune would like to have a chat with you please dm him with your steamid

[vapid oracle]

I can't play on the br main server, my game lags, I can't open chests and play

i need help

why this

[gloomy sparrow]

I need the userid

[visual flax]

@lyric basalt

[full whale]

I'm unsure how to get user id, how do I get it from him?

[gloomy sparrow]

User settings --> advanced --> developer mode, then right click on him and at the bottom it should say copy user id

[zinc schooner]

yo whats up can anyone help me get unbanned someone logged into my stream account and cheated on a rustoria server and now i cant play any of them and get insta kicked when i join i have 500 hours and have never cheated in my life its my main stream profile and it really sucks bc i cant play like half the servers

[full whale]

322290807128457217

[gloomy sparrow]

His ban is correct

[full whale]

Is it possible to get unbanned and why did he get banned

[zinc schooner]

can u check mine please?

@gloomy sparrow 76561199058262955

[north crest]

!appeal

[glass olive]

Hey, @zinc schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zinc schooner]

ok thank u so much

[full whale]

@gloomy sparrow ?

[trail flame]

any admins on here that can check out a group on rustoria us long

[lyric basalt]

pleease make a ticket

!ticket @trail flame

[glass olive]

Hey, @trail flame

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[compact meteor]

Hello, I opened a ticket on your website to revoke an unfair ban, if anyone can take a look (Appeal #8ec939)

[trail flame]

!ticket

[glass olive]

Hey, @trail flame

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[final kelp]

!ticket

[glass olive]

Hey, @final kelp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zinc schooner]

I opened a ticket on your website Appeal #ce0fe1

[languid parcel]

@noble terrace it still doesn’t work

[brisk frost]

where can i see my appeal

[visual flax]

@knotty ridge Ban appeal

[split prism]

!appeal

[glass olive]

Hey, @brisk frost

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[floral panther]

may i please have assistance with my appeal, i keep getting banned because of a vpn but i also get banned when i dont use it. How long does and appeal usually take?

[ionic agate]

!steamid

[glass olive]

Hey, @floral panther

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[floral panther]

76561199686869766

[warm elk]

Hi, May i get some help with my appeal, I was banned in the recent fault ban wave, I made a ticket 6 hours ago and would like some help before the wipe tomorrow ( Appeal #705dcc, steam id: 76561199229834279 )

[agile knoll]

The standard response time is 1-3 business days, but can be more or less based on the situation

[warm elk]

I got banned for hacking on a server that i never played on, it says ban 1 month ago. I never got banned or cheated

I was playing on rustoria long yesterday

and when I go on the appeal it says i was banned a moth ago on rustoria eu mondays

[ionic agate]

You'll have to wait for the admin to review your appeal, it normally takes 1-3 days.

[near halo]

Hell so i have a problem whenever i launch up rust everything just disconnects google discord everything like that

[median pendant]

I don't think that's a Rustoria problem

[near halo]

no but im going support maybe they know anything how to fix this since this is apparently a rust problem

[ionic agate]

Do you have malwarebytes or bitdefender

[near halo]

yes

[ionic agate]

They're apparently the reason

[near halo]

can you tell me how to disable it

[ionic agate]

I am not sure as I don't use them myself, but you can probably just go to task manager and close the program.

or open it and there's probably some sort of button where you can temporarily disable it.

[umbral frigate]

where can i find how long until i am unbanned

[near halo]

i am trying to see if it works

i dont think it worked

yeah no it didnt work

[ionic agate]

Not sure then unfortunately, seems like it is happening since forcewipe for some people.

[near halo]

omfg i uninstalled that shit

[ionic agate]

So you uninstalled Malwarebytes and it did not change anything? Do you also have Bitdefender by chance, seems like that is the only "Solution" for some people atm to disable those.

[near halo]

no

it changed alot

fuck malware bytes

[patent lake]

admins, can u watch my ticket, i need to put upkeep at least

@ionic agate

admins, i got banned for PLAYING WITH A HACKER, however i was playing solo…

[errant widget]

!appeal

[glass olive]

Hey, @errant widget

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lyric basalt]

#looking-for-group , not in support

[patent lake]

hello

admins

[fast venture]

where do i got to report a player

[agile knoll]

!ticket

[glass olive]

Hey, @fast venture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

You literally had just created your ticket when you said this. Please be patient. We'll get to it as soon as we can.

You just created it. Your last ticket was from over 12 hours ago.

[wanton crane]

need help rn cheater in game

[noble terrace]

!ticket

[glass olive]

Hey, @wanton crane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wanton crane]

!ticket

[glass olive]

Hey, @wanton crane

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Your previous ticket was responded to 2 hours after you created it, which was 14 hours ago

We can't do anything if the person you report is offline

But that's also why we say you can create a new ticket if you see them online again

If they are online, we investigate them

[patent lake]

response to my then

[noble terrace]

If they are offline, no, we can't

Well you just made a ticket now 🙂 So we will investigate them when we are able

[quasi thistle]

can you please read my appeal

[noble terrace]

No, only the admin who banned you can respond to your appeal

[quaint aspen]

@mellow tundra Bro there is a big cheater on EU 10x

PlsIch have CLip

@toxic shard There is a big Cheater

[mellow tundra]

!report @quaint aspen

[glass olive]

Hey, @quaint aspen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quaint aspen]

Can you just move me i have a clip

He need to get banned asap

[mellow tundra]

No, make a ticket. You can submit the clip there

[quaint aspen]

Why you cant move?

[mellow tundra]

We handle all reports via our ticket system

[quaint aspen]

Why is there a support talk then?

[mellow tundra]

Instead of spending your time arguing, just make a ticket so that we can investigate, thanks!

[quaint aspen]

Na i dont waste my time to create a ticket

[mellow tundra]

Well I'm not sure what you'd like us to do then

[noble terrace]

It would have taken less time to make a ticket than it did for you to come here

[mellow tundra]

We have a report system, if you're too lazy to do that, we can't look into it

Simple

[quaint aspen]

Bro it would go a lot faster if you moved me and I showed you the clip so you could ban it quickly

[quaint aspen]

Mh its not my server and if you want a cheater on your Server its your thing

[noble terrace]

/ticket add <message>

[glass olive]

Hey, @quaint aspen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

put that in global chat

[noble terrace]

We don't but you need to make a ticket lol

You're making this exponentially harder than it needs to be

[runic barn]

Hi

[glass olive]

Hey, @quaint aspen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[runic barn]

I need to speak to admin about something

[noble terrace]

in game

[quaint aspen]

Ups

[noble terrace]

type that

[quaint aspen]

I did

[mellow tundra]

Awesome, now wait for us to investigate

[quaint aspen]

Lets see how long it takes...

[noble terrace]

is your ign bloojude?

[quaint aspen]

Yes

[noble terrace]

Just making sure your ticket went through

[quaint aspen]

I have a clip

Idk if hes still on the Server

A few people typed in the chat too that he is cheating

[noble terrace]

Calling people out publicly is unfortunately never a good idea

From an admin perspective

It makes it harder for us to catch them when you do

[quaint aspen]

Why that?

[noble terrace]

Because they either log out or go AFK usually

Wouldn't you do the same if you were getting called out?

[quaint aspen]

I didnt know that sry

[quaint aspen]

No

[noble terrace]

All good. Just be aware for next time!

[quaint aspen]

okay

You closed the ticket? @noble terrace

[mellow tundra]

Have you read the reply to it?

[noble terrace]

No, I am not doing tickets currently

[quaint aspen]

You banned him thats good

thx

[mellow tundra]

See how easy it was to make a ticket and for us to deal with it?

Next time please just do as we ask, I promise it's the best way we handle situations

[quaint aspen]

ok

[patent lake]

deal with mine as well, pls

[noble terrace]

Told you to wait for the admin who banned you my friend

[patent lake]

Okay, will hope that base will not be gone

[quaint aspen]

@noble terrace oder @mellow tundra Why do you have to be VIP for /sb now, isn't that cool?

Or ./skin

[radiant scaffold]

can someone explain this??

im sure this clan hackers

[zinc delta]

crazy

but i think it was invalid shot im not sure

[radiant scaffold]

i dont think so cuz there is time before i died

and if u look cerfuly in the vid the rocket has been shoot from the lancher

and there is twig destroyed

so the rocket hit them

[zinc delta]

Did you check logs?

[radiant scaffold]

unf no

i wish i had check

i forgot about the log

[zinc delta]

I think they were just low

[radiant scaffold]

no the rocket get the hit in the face

look again

[zinc delta]

Oh yeah

[radiant scaffold]

and look to the twig behind them

befor i shoot the rocket

[zinc delta]

saw that

[radiant scaffold]

if u see carefully after i shoot the twig destroyed

so not unviled

[zinc delta]

Alright just wait for someone higher rank than me they can help you

[radiant scaffold]

inviled*

[zinc delta]

Since i don't know how i can help you

[radiant scaffold]

its k i hope the admins saw this

[zinc delta]

Ok good to hear

[radiant scaffold]

thx mate

[zinc delta]

np

[hexed nimbus]

!report and include the clip in the ticket that’s the correct way to report this to the admins

[glass olive]

Hey, @radiant scaffold

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[radiant scaffold]

ive oppend a ticket

[radiant scaffold]

thx

[sage sapphire]

Helloo

any Mod online to help me please?

<@&393554009799000064>

[hearty fulcrum]

yes what do you need help with?

[sage sapphire]

Look

When i try to join to RUSTORIA - EU SMALL

This happened to me

2 seconds its loading

get stucked in loading prefab

and after 2 minutes i get time out

and i try to join to another server and i join with no problems

omg

i join xD, my bad i reinstall rust i do all

and i can't join, and now yes, my bad

[novel fox]

hello, i've been banned for "hacking"

forgot to turn my VPN off before logging in.

I placed a ticket on rustorio.co

thanks

rustoria US medium

[ionic agate]

You can join now

[novel fox]

thank you!

[ionic agate]

No problem, have a nice day/night

[cobalt storm]

when dose most voted map come out for rustoria main eu ?

[zinc delta]

you can check anything you need here

[zinc delta]

!map

[glass olive]

Hey, @cobalt storm

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[zinc delta]

if you mean when it will end it will be in 8 hours

[zinc delta]

you can as well check the map

[green void]

on main theres a guy sus asf and when i called him out he said in chat "for $20 you can be as good as me"

[torn heart]

!report

[glass olive]

Hey, @green void

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

Please don't call them out in chat, makes it harder for us since then they know they are being reported.

[exotic turret]

HOW TO LINK MY ACCOUNT?

[torn heart]

!link

[glass olive]

Hey, @exotic turret

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[obtuse hound]

Hey, please respond to my appeal my house is being raided

!link

[glass olive]

Hey, @obtuse hound

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[obtuse hound]

Hey, please respond to my appeal my house is being raided

[near halo]

The server is broken

uslong

[obtuse hound]

eu long

I was banned for playing with a cheater even though I was playing with my friend?))

wtf ?))

This has happened 3 times already

[lavish bridge]

We try to expedite all appeals, unfortunately the waiting time is 1-3 days.

[worn chasm]

Hey i was wondering if i could speak to an admin about my steam account if you could dm me i would appreciate it

[placid nacelle]

I need to speak to an admin about a hacker that is on me changing codes on us

he is invincible

[echo vortex]

not sure the correct place to ask but am having issues linking social media to my account in order to receive ingame rewards. could use help thx

[summer gulch]

can i have admin i have a hacker

[pale swallow]

!report - please make a ticket but don't call them out.

[glass olive]

Hey, @summer gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[summer gulch]

/ticket

[glass olive]

Hey, @summer gulch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[astral topaz]

За что мне дали бан?

[dusty saddle]

!appealRU

[glass olive]

Привет, @dusty saddle

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[flint fern]

I need to talk to an administrator because I am banned by Luke but he does not respond to me, the appeal told me to talk to him but he does not respond, I need to know the reason why I was banned so that it does not happen again and if it is possible that I can be unbanned <@&274971100184576010>

[dull sail]

!sea main wipe

[wispy dirge]

He will reply soon, please be patient and wait for his reply.

[cursive kayak]

@dull sail

<:flag_ausg:897941185149161472> SEA Main

IP: connect main.rustoria.asia:28010
Next Wipe: <t:1723100400:F> (<t:1723100400:R>)
Wipe Schedule: 5PM AEST
Blueprint Wipe: Force Wipe
Map Size: 4000
Team UI: 16
Vote for Next Map

[pale flower]

suport please!!!

<@&274971100184576010>

i need help

<@&393554009799000064>

[split galleon]

when does US Main wipe i see 3pm est and 7pm est which one is it?

[molten flicker]

@pale flower

make ticket to report

[cursive kayak]

@split galleon

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1723143600:F> (<t:1723143600:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

[smoky thunder]

how do i make a ticket

[molten flicker]

!ticket

[glass olive]

Hey, @smoky thunder

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky thunder]

dude i lost connection to my internet and now when i try to join the server it says DIsconnected: hacking

i checked for the bans i have and it says am not banned

so like is it my connection or the server

[zinc delta]

Make a ticket

[smoky thunder]

i did

[zinc delta]

do you need help on fixing you network?

[zinc delta]

if yes here

!network

[glass olive]

Hey, @zinc delta

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[smoky thunder]

thanks did a network support thing

[zinc delta]

Np

[smoky thunder]

dude i think am banned from rustoria or something wont even let me join rustoria mid

i guess am not banned from other offical servers only rustoria which makes no sense

[gusty radish]

Rustoria eu long no conekting

[near halo]

/ticket

[glass olive]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky thunder]

spent money on the server for vip just to get banned crazy

hopefully it fixs by tommorow was going to sleep anyways probably just a problem with the server and my internet

[plucky vortex]

i cant close our stone gate for some reason anyone can help?

[smoky thunder]

you prob left the keylock unlocked and sum 1 put a code

[shy remnant]

VIP doesn't not make anyone invincible from a ban

[smoky thunder]

Am just say you think I will spend money just to get banned

[shy remnant]

Please open a #network-support-old

[smoky thunder]

I did but I don’t think it’s that because I tried joining a different rustoria server and it says the same

[shrewd hatch]

Hello administrator, I don't know why I got a ban on EU Mondays. I only gave one of my Russian or Ukrainian neighbors a few revolvers. They are beginners and their gaming skills are completely different from cheats. In addition, I have never played with cheats. At the same time, I dislike cheaters who make others swear not to cheat when making transactions with them. Today, I heard from my teammate that someone has entered our home. I'm not sure what caused me to receive the ban. I have never worked with cheats before, please help me check.

[shy remnant]

!appeal

[glass olive]

Hey, @shrewd hatch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd hatch]

pleaseI have already submitted an appeal

[smoky thunder]

Same hopefully I get a response by tomorrow

[shy remnant]

Was not replying to you tho but your situation is solved you can connect back in 10mn

[smoky thunder]

Wait for real

[shrewd hatch]

This is really bad. I just saw this when I went online. I understand some situations and feel confused. I hate cheaters and never trade with them

[smoky thunder]

I that my rust life was over

Thank you love your servers

[soft dust]

how can I get whitelisted

or is rustoria VPN friendly

[shrewd hatch]

@shy remnant can you help me？

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft dust]

@shy remnant do you need to be white listed

[shy remnant]

VPN friendly

#support message

[zenith smelt]

16:00

[hollow yacht]

Rustoria EU Main will wipe with recipes? Or not?

[zenith smelt]

only first Thursday of month so no

@shy remnant do you know how i can make a ticket to get unmuted?

[soft dust]

when is main wiping

[shy remnant]

!appeal

[glass olive]

Hey, @zenith smelt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[zenith smelt]

thx

[shrewd hatch]

Hello administrator, I hope you can help me solve the problem as soon as possible. I really like Rust and I can't find a server that suits me better. If possible, I would be extremely grateful

[shy remnant]

Again, the standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd hatch]

alright

[gusty radish]

yesterday, cheaters were banned, they logged in from a new account and raided us at night, they went into their house and took the resources there. can the admin ban the new cheater and give us our loot?

@shy remnant

[shy remnant]

!report

[glass olive]

Hey, @gusty radish

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

For the loot, we do not reimburse loot as we do not interfere with gameplay

[peak karma]

muted for "bad words" when i said ggs is hard to find in this game thats why i say it even when i dont want to

[raven mist]

!steamid

[glass olive]

Hey, @peak karma

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Filter mightve picked up something wrongly lol

[peak karma]

all good im like one of hthe 5 good guys in chat and i got muted was confused

[raven mist]

Please send me your steamid and ill take a look

[peak karma]

76561199105291000

[raven mist]

Should be good now

[peak karma]

thank you

[full bobcat]

https://steamcommunity.com/profiles/76561199352379456/

is this vpn ban

is this vpn ban

He was kicked out of the server all the time

But his teammates still play in the server

[exotic saddle]

hi im vpn ban 76561199393902357 @raven mist

[raven mist]

Fixed now

[raven mist]

Also fixed

[exotic saddle]

thx

[full bobcat]

thx bro

[prime pond]

what if he’s not online I need help today

[crude tundra]

76561199100145878 VPN BAN , Please unlock it .

[raven mist]

Thats also fixed

[prime pond]

@raven mist
please help me I want to play on your cool server

please help me I was playing on the server and they wrote to ban me Come discord berch and he is silent for the second day wink I belittle

[raven mist]

You'll need to wait for Berch

[prime pond]

so how much can I have, my friend said that if I don’t log in, he’ll delete me from friends😓

[raven mist]

You'll still have to wait for Berch. He'll get to you asap

[prime pond]

ok

[elfin nimbus]

how do I know I have the vip purchased?

[thorny hound]

You can check in the website on your purchase history

[elfin nimbus]

Ok yes I have it

[thorny hound]

You can also check in-game, Your name should be a different color

[elfin nimbus]

thnx

[marsh wave]

way ESP cheater in server ?

@thorny hound

[mighty goblet]

76561199382271042
Because VPN access is prohibited Still unable to enter

[thorny hound]

Make a !ticket for this put it in detail

[mighty goblet]

@thorny hound

[thorny hound]

!ticket @mighty goblet

[glass olive]

Hey, @mighty goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[marsh wave]

Ticket #4d5d53

@thorny hound

ok thanks

[shy remnant]

Your ticket will be handled as soon as possible

[abstract oxide]

someone can answer to those 2 tickets please,
Ticket #0ff92c
Ticket #b8fcfc

i dont know how many more times big gaming chair users gonna come back to the base and take the loot from it. I remember they used to get banned when reg into the codelocks.. dunno whats happening

[shy remnant]

We received your ticket, please wait for a response in it

[abstract oxide]

this already 5th time the wipe i report people that come back to the base with gamingchair deluxe loot

[full bobcat]

@raven misthe got vpn ban again

[full bobcat]

fixed now

he can join the serve

thx

[tribal sequoia]

I need to speak to an admin privately

[gloomy sparrow]

regarding?

[shy remnant]

What for ?

[tribal sequoia]

of money for the vip

[shy remnant]

If you are talking about paying us to get unbanned

Don't bother

No one will

[raven mist]

nope

[tribal sequoia]

ok my friends

thanks

[shy remnant]

No need to lie too haha

If you need assistance with money for the vip, you can open a #payment-support ticket

[tribal sequoia]

I don't know if you can talk about these topics here.

[shy remnant]

If it's to get unbanned by offering to pay us in a non legit way, you have to make an appeal like everyone else and guess what, it's free

[tribal sequoia]

they won't let me do more resources, I did one, they wouldn't let me do more.

[shy remnant]

Your appeal got denied ?

[tribal sequoia]

yes

[shy remnant]

Then it's permanent

[tribal sequoia]

that's why I spoke to you privately

[shy remnant]

There is no other way

[tribal sequoia]

well nothing, I liked your server haha, thank you very much anyway and very kindly

[shy remnant]

Sorry but if your banned and your appeal was denied, it's most likely permanent and there is no way around it

[tribal sequoia]

thanks bro

[upbeat elk]

why i'm banned on rustoria servers

when I log into the server, it tells me that I am banned for hacking

but I did absolutely nothing

similar situation with flyhack, but in that case just kick

from the server

what i should to do?

pls help

I got banned playing on the Rustoria 2x server

[molten flicker]

!appeal

[glass olive]

Hey, @upbeat elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone sorrel]

i cant join the server it saying disconnected: Hacking i have playd rustoria 1 time and it was solo so i dont now how i can be hacking and i am a legit player.