#support
1 messages · Page 550 of 1
They sometimes are wrong tho
Appeal it with them first and if your ban gets removed then you can come back here
how was i banned by eac
Ye but why cant we pc check i did an appeal but the Anitcheat didnt some wierd stuff then idk
i was farming and have gotton 1 kill
did
where does it say i was banned by eac
I was riding a motorcycle, crashed into a train, came to my corpse, and there was only a motorcycle and a backpack
howlong is it gonna take for the appeal to look at?
cbanz is game banned for no reason nice anticheat bruh
cheating lol
anticheat is not banning for no reason
we need a supporter
we both only have like 100 hours bruih
On your steam profile
And when you try to log into any Rust server
@neat pumicei need a support pls
i need a supporter fast
What's up
How can we help
can you move me and shiny in a support channel pls
can i explain it in the support call?
Not available for voice atm, feel free to send me a DM
we playing on EU server against cheaters rn
the clan tag is bang
Make a ticket please - we don't take reports via discord
Hey, @still vigil
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
what should i do cuz im banned playing with a cheater
you so dumb lmao
you played with a hacker bro thats why you banned
You can make an appeal - but realistically, your friend was cheating, and you're correctly banned
The likelihood is that it will be denied, looking at the situation - however, if your friend's gameban is removed by Facepunch, feel free to DM me and I'll open the appeal again. Very unlikely that will happen though, I will say
Ok we will try to get him unbanned thanks for the help
No worries 
there is a cheater in ukn rtg
I was incorrectly banned, made an appeal on the ban. Is there any chance that you could take a look? I have never even been on the server that I was supposedly hacking on.
same bro
<@&393554009799000064> <@&274971100184576010> i maked a ticket can you looking in pls
Tickets are looked into as they come in, you will get a response as soon as we can
ok thx
<@&274971100184576010>
admins? on?
Hello please don’t randomly tag us instead explain your issue
cheater
Hey, @young rock
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
scripter
.plate help me pls
How can we help
i cant plate i just got banned
?appeal
Hey, @hearty fog
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
whats appeal?
It’s so you can appeal your ban
i invited my neighbors to team and got banned for playing with hacker
where do i appeal ban?
Yes please make an appeal and the banning admin will look at it
@lyric basalt
I have a very unusual ban applied to my account by one of your staff
Potential admin abuse sorts of unsual.
Is there any chance someone can look at @queen arch 's ban appeal?
I can't connect to your servers because I share an IP with him, and his ban states he's been banned off of a server 3 months ago, that he's never played on before (it's not even in the list of servers when you go to make a general ticket), and while we were both playing other servers at that time (Reddit Monthly and Rustafied Zenlabs). The server that he's supposedly banned off also does not show up in either of our battlemetrics profiles.
Oh and I can't appeal, because the ban isn't applied to my account.
<@&274971100184576010>
@gloomy sparrow hey, will the cheaters base be removed?
We dont remove bases
@raven mist HOW LONG YOU HAVE TO WAIT IN THE SUPPORT CALL USALY
PLS GIVE AK
No
HOW LONG YOU HAVE TO WAIT IN THE SUPPORT CALL USALY
i got gamebanned 460 days ago, I didn't cheat on rustoria but I assumed i was banned from it at the time, can I go back on without being banned? if so will my IP be banned also?
I got banned somehow and i dont remember playing on theas severs and now i try to play and i am banned and is says DISCONNECTED: HACKING
and on my life i dont cheat in eny game
I got banned somehow and i dont remember playing on theas severs and now i try to play and i am banned and is says DISCONNECTED: HACKING
and on my life i dont cheat in eny game
admin pls support
@hushed moss @near halo Already made an appeal?
I just replied to your ticket
i got gamebanned 460 days ago, I didn't cheat on rustoria but I assumed i was banned from it at the time, can I go back on without being banned? if so will my IP be banned also?
@raven mist
no where i do it
thanks shenzzy
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
u cant tell me where they live or got banned or ? xD
@raven mist yo, how can I make a cheater report? 
nvm, figured it out 
!ticket
Hey, @quartz hinge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
heyyooo can we get an admin on to @pseudo dragon ? we have a dude going a bit crazy lets say that
ty ty

How can we help?
How can we help?
i cant do anything my invtorey is bugged
Like locked from handcuffs?
Do the surrender emote and then quickly open your inventory
thanks it worked

my friend got banned for no reason
we left yesterday and came in today and he was banned
!appeal the reason is stated in the disconnect message
Hey, @ivory olive
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
he was banned for hacking
he is new to the game and got banned for the wrong reason
name TIRIBA
TURIBA
@gloomy sparrow
@compact ice
anyone that can help me in voice support?
bro hes retarded he dosent know how to ask. he wants to know how long it will take for someone to awnsear ban appeal @gloomy sparrow
Standard response time is 1-3 business days
seriously?
!report please don’t call potential rule breakers out in chat
Hey, @rancid fossil
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
hahahha dont fuck around bro i got unbanned in like 5 mins
Yes
Standard response time is 1-3 business days but usually faster
Can you help him?
is there any way you can check if the admin that banned me is online?
No
ok
What’s up
its easier to explain in voice
+1
I can’t vc rn
What’s the issue I still might be able to help
dont think so from your phone...
Hey, @tulip wasp
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Oops
Please don’t call potential rule breakers out in chat instead make a ticket
Yeah my bad, didn't see the top
All good
What kind of issue? Just give me a brief explanation
okay so me and my teammate killed a guy right outside of our base with full inv and backpack of sulf and an ak. Then we expanded our base and tried to upgrade as much as we could and both of our games insta crashed like like fully crash. then they raided one door, and after that we could log on with no problems we tried logging in 3 times or so each but game insta crashes again. like what are the odds that both of our games crashes at the same time and keeps on crashing but right after they raided we could log on with no problems i would just hear if it could be ddosing or something like that. me and my teammate doesnt even live in the same country or anything like that.
quite wierd in my oppinion
I would love to know how I was banned for hacking.
On a server I have never played on.
Eu medium is the server were playing on
While he was expanding the base and i was in radius of 1 grid to our base i crashed and than he instantly crashed. But those guys we didnt even see them like my game closed faster than alt f4. Then i tried reloging back to the server 3 secounds i started running towrds the base i crashed again. Meanwhile Rabbit loggs in and he crashes again. I was trying to log in again i run 5 steps to the base i get crashed same as rabbit. After 10 minutes i finally after spam logging start running but i dont get crashed, base was 2 doors raidided. They just took the backpack and the sulfur and the ak. Didnt left any evidence on raiding tc or griefing us or killing us. They didnt even kill us or destroy bags they were just gone.
Did your game crash or just get disconnected from the server
Fully
like even faster than Alt F4. No errors, no windows errors. No game erros
ive never had this happening to me in my time playing rust or playing on your servers its wierd
!steamid
Hey, @native steppe
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
so i thought it was ddosing cause right after they raided and were gone from the base we had no problem logging back in
76561198212567208
The funny thing is they are doing that proffesionally. Why would u raid a base and not take other guns or other items from the boxes. They just took thier backpakc and thier sulfur we stole. nothing else
everything else was left in our base bodies
@gloomy sparrow He was banned because he has 2 accounts and he has a vac, maybe he tried to enter the server with her and his IP was pulled?
Another admin will get back to you on this soon
Appeal #30af8b <@&274971100184576010> its been 4 hours now, i have been wrongfully banned from a server that I have NEVER played on before
wouldnt recommend tagging the admins
I seem to be getting ignored.
@golden flower tem como me ajudar aqui
Appeals take 1-3 business days
!report
Hey, @neat marsh
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I need help with a ban
the server is fk lagging
I still have my problem i always get kicked for steam invalid or no auth
I verified integrety of files
does anyone play on br man
yo i cant apply for chatmod
ME
you are part of a team
If any of the members are part of it, I'll be banned for a hack out of nowhere
i would understand if i was appealing an actual ban but as i said, i haven't even been on the server to get banned off of it. are you really going to make me sit here and wait up to 3 days to get unbanned lol
no reasons
There's no support for this shit, right?
@hearty fulcrum THERE IS A HACKER ON RUSTORIA 5x
!REPORT
Hey, @karmic tide
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@hearty fulcrum Can you try to help me?
Please do not call out cheaters in chat. We do not accept reports over discord. Instructions to make a report are given above.
what do you need help with?
my friend was banned because he tried to log into another account that has a VAC ban, but he went to his new account and was banned
my friend @near halo
VAC bans do not affect Rust
it has 2 counts 1 contains vac without rust
you can tell him to make an appeal at https://rustoria.co/support/appeal
He tried to enter the servers with this account with the vac, but his right account was banned because of the IP
he needs to speak with an admin through the appeal on the site. we do not accept appeals through discord.
This type of support takes a long time to try to resolve something
You guys take forever to answer a simple thing
so you admins are no good for anything
can some1 help me, it says im blocked from the chatmod application form
Hey, @wanton saffron
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
cheater in eu small username is marlis
Hey, @wanton saffron
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
support for these servers is a beauty
Can anyone tell me why I was banned for three days by the game developers
no hacking
i think that means you got reported too many times
so the game slaps a cerberus ban on you
How much of an impact will a Cerberus ban have on my account?
idk man sorry
I can't even file an appeal because I share an IP with him, it just says I'm disconnected for hacking. He's been banned off a server he's never touched (or would ever touch) as we don't play 10x servers. This is not a regular ban appeal I would say. Can this be escalated somewhere please?
It will stay on your account for up to 3 days, if EAC can't find anything, it will be lifted and your account won't say you were gamebanned or anything.
If EAC does find something, then your ban moves to permanent, your account will receive the 'Gamebanned X days ago' note and you won't be able to play Rust again.
i believe that if they don’t find anything, then there won’t be any impact, but we cannot really give you an answer on this because we are not facepunch.
okay
can some1 help me, it says im blocked from the chatmod application form
hello i am not trying to be a nuisance but i was hoping somone could communicate with me why my ban appeal got denied
any additional information could be very helpful
thanks for your time and consideration
@hearty fulcrum
how stop to pay rustoria vip?
any communicarion would be helpful
Could this have happened due to moving to another country?
yo that slayrz guy is still claiming to be admin trying to get people to vote for skins and saying he will give people VIP. hes just tryna scam accs i think
if your appeal is denied, it likely means the admin has confirmed the ban is legitimate and will stay.
!cancel
Hey, @serene crescent
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
hello, we are already aware of this scam, but thank you for letting us know. we have made an #announcements regarding this as well if you would like to read it.
no, i don't believe moving countries would affect your ability to play.
ahh ok just thought i would say something just incase
!appeal
Hey, @ivory olive
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can some1 help me, it says im blocked from the chatmod application form
!appeal
Hey, @tame wing
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
where to make a cheater report?
!report
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
how long will this take
There are very limited people that can assist, so it may take a little while
put a word in for me aden so it goes faster
cmonn rlly dude
you have to wait like anyone else
alrighttt
so ima be in this q forever
bc the server fucked up?
@echo venture fix this need the big dawg for this
@balmy cypress
lukes my boy
hes helped me in the past
Gotcha
with this
Well I'm sure he'll help again, you just neeed to wait for him to do so
hes AU
EU*
Hi, I need an admin to spectate this cheater at excavator on US Medium please I have made a ticket but dont have clips we can go fuck with him so you can see how blantant this guy is esping
!report @near halo
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
will come look
ty
thats unluck
J12-J16
@mellow tundra
?
Anything specific you noticed or just crashes you
like what the freak
cant even wake up just insta crash
aight lemme see
bet
instant crash

plz fix i pay to play the game and cant even play like what the fuck
same man
aden u cant even give me it?
Bro
like there proof right here
I've told you like 10 times
i have but takieng ages
Wait for someone to look into the ticket
yes ive been waiting fucking ages
Oh I see what you mean
ryan has loggeed on discord but didnt look my ticket then loged off
Just gotta wait for someone to check it out
okay
@barren patrol @serene island Been in J12-J16 and have not crashed
someone in chat complaining about it too
idk. its gotta be someone griefing. some camp fires or something
think its good now maybe
ive done nothing but when i join server it kicks me for hacking?
i didnt even pvp today
@mellow tundra if i bought vip again would i be able to get it refunded
!appeal
Hey, @cursive vector
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Our refund policy does not apply if the item is used; so no
sick
whats the average time for you guys to ban a cheater with sub 50 hours?
my ban doesnt appear on the website
Did you login and link your account?
he on 10 kill streak
10x main
5x
u can check bm admin for that info but i'm sure u already know that
yes
im appealing for a ban on us main but its showing me a ban for us mondays
i dont even play that server
!ticket
Hey, @mellow knot
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can we stop calling out people
can you look my ticket plz
THE WHOLE SERVER IN CHAT IS SAYING REPORT KEXO
If it allows you to, then make a ticket. If the ban isn't showing up, make a generic ticket.
yeah that's not gonna help much
yo jenx
hello
ok I'm really happy for you
how?
I'm not on Rust, I'm just telling you guys to stop calling out
now, if you don't need support, head to #general
ok thanks, but its aggravating to hear that right? when im geting slammed in the head over n over by a cheater
jenx can you make it so im able to play the game
would stop but when some1 is ruinin wipe and ur on school break js tryna have fun its anoying
just stop calling out, it's that easy
you can be angry
but don't call them out
u have access to bm admin right?
I have no idea
u see his alt accounts with gamebans? isnt that enough proof?
@thin plover i made a report on toria main for cheater can he please be looked into asap
I can't see anything
ooo
i did ticket add
u dont have access to rcon? sorry i didnt know
no
bruh what
like I said, I'm not on Rust
typing here is not going to make your ticket looked at faster
Login to https://rustoria.co/support/report then press the Create Ticket button.
i pay for your salary
how do i close a ticket?
I don' get paid so idk who's salary you're paying
yes plz look my ticket i buy vip and it fucked
wakau u fr a real 1
this how you treat paying customers
wakau for staff for real
I don't have access to those tickets
well I do but I don't have access to payment stuff
you do
jenx if u send a profile can give it a sniff ?
i just @ u in it
im going to the site and its forcing me to make an appeal for us monday but im only trying to make an appeal on us main.
so who do i need to wait for
@weak cedar
so who do i need to wait for that can fix it
only very few admins have access to it, just gotta wait from here
spam tagging people isn't gonna do anything
that's nice, hope you have fun, sorry you're having problem with your vip
thanks admin who gets paid to manage severs and isnt for no help
good thing I don't get paid I'm helping you for free in discord 
dont know bout the help part but ok bud
Jenx is about to blow up on all of us fr
anyway if you guys made tickets you don't need to type here anymore
Ok so just go ahead and make the appeal with whatever server it mentions.
How do i close a ticket?
just be patient, have a good evening!
can I get some help please!
what do you need help with
can some1 please tell me how to close a ticket
you're ticket will be reviewed by an admin doing tickets and closed eventually
Thanks sir, you're cute, i hope you have a better night i can tell your a bit stressed i hope u feel better !
<@&274971100184576010> my account got hacked 180 days ago and the hacker got my gmail and got the account game banned i was told to wait untill 180 since the last game ban and i did can any admin help me
?appeal Please file an appeal and we can go from there.
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
whats the response time on cheater reports? i.e time for admins to check
really depends on the amount of reports and investigation speed
yes
look my ticket plz man
@next harness
please don't tag me you already received an answer
fair enoguh cheers
We try to get to all tickets quickly, but you also need to understand that each ticket needs to be thoroughly investigated as to give it full due diligence. So yes, sometimes it can take a little bit for us to get to your ticket. When did you put the ticket in?
not long ago, but weve got like 4-5 f7s on him, and like 2 or 3 tickets on the same bloke
F7 reports go to facepunch, not us.
Excellent, add them to your tickets and we will take a look at them shortly.
cheers brotha
Lots of spamming on US long, if yall could solve that please.
i got banned on small im not even cheating
?appeal Please file an appeal and we can take a look
Hey, @autumn sphinx
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can some1 help me, it says im blocked from the chatmod application form
can i dm u rq?
you can type it here
ok
is it about a report or appeal?
I was banned on your servers back in 2018 on a different account that has been hacked as I was 11 and saw a ad for a free csgo knife from faze clan and fell for it. My account was then hacked and I now have a new one I am now on this new account and still banned I have no idea why and would like the ban to be lifted or at least the reason as to why I am banned like I said my #1 suspicion was that someone cheated on my old acc and I was hardware banned I got banned in 6th grade and am now a senior in highschool and would at least like to know the reason for the ban
Thank you
it was about an appeal but on the site it says i cant appeal again and I still dont have the reason as to why I am banned
what is the disconnect message?
i really want to play again but atleast know why I was banned
!report
Hey, @quick quartz
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Play elsewhere
been 2 hours
what is your steam ID?
can we please ban some cheaters brah
can i dm or put it here?
just wait for your ticket to be looked at, we have admins doing tickets
just put it here
its been 2 hours
they keep stealing my shit bruh
Anabolic I really just want to know why i was banned dawg its been like 7 years lol
and I wasn't even banned on the acc that I play on rn as I said which is crazy
I see why you are banned, it's this account that's banned and the banned isn't false
wym?
jenx can you look into my ticket lil bruh?
is there a chance I get a unban? Its been 7 years i was like 10-11 at the time I dont remember what I even posted
no, it's been 3 years
I'm not on Rust, doing tickets at the moment
ok i understand can i atleast know what i said/did?
dm me for that
dms are off
what?
badly need them to get banned before they make their base 40 rockets to raid
takes 24 hours to get someone banned its like
making me feel like, unappreciated
thoughts?
help an ilchay out
it does not take 24 hours. it is often much sooner than that.
also, we will not ban anyone simply because someone asked for it.
you need to submit a report using a ticket and wait for the admin to investigate.
can i get that then?
!report
Hey, @quick quartz
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
did that
okay, then now you just have to wait.
got it 
but like on a real note can one of you ilchays like hit up the ticket? cheers 
how are the investigations going
Hello @quick quartz ,
you will get a response ingame and via our website if your ticket has been looked at.
aye let me get that?
main is lagging pretty bad
would an admin be able to look at my ticket? there are some people who are lag flying around my base
An admin will look into it as soon as possible
!force
Hey, @acoustic tulip
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1720116000:F> (your local time) is the time of the next force wipe and it will happen <t:1720116000:R>.
any admins look at my ticket #ea0a9c rage hacker made us lose 3 rows of comps
yo cheater on rustoria 5x solo/duo/trio
Hey, @thorn drift
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @tender plaza
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
oh /ticket doesnt work
and i reported hackers over 24 hours ago with no response on website support ticket
If you want to do it ingame do /ticket add YOURMESSAGE
if i have proof of hacker and loot i lost can i get it back?
support chat isnt for support?
hes being funny
lmao
Yeah, I am sorry about that CUMBIRD. chooky knows me for quite a while
Hi there, we dont interfere in game play.
Can someone at least look at my ticket i submitted a hour ago of a 3-4 man of rage hackers
We respond to all tickets as soon as we are able.
Your ticket was not 3-4 hrs ago.
sorry i misread that
i was typing up a storm lmao
yeah all good
please understand that just because your ticket hasnt been responded to yet doesnt mean we arent investigating it. Sometimes investigations may take a little time
alr i get it but my friend made a ticket a hour ago aswell providing a clear video and we just havent heard back from that person
you'll hear back when the investigation is concluded
how do i open a ticket
?report
Hey, @raven yoke
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
mk dokay
@jagged escarpCan you help me check that I have been banned from entering the game, 76561198206913344
The reason shows in the Disconnect message
!appeal
Hey, @violet knoll
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i was not hacking
i had my vpn on from working on my fivem files and forgot to turn it off
!appeal Please make an appeal and one Admin will take a look soon
Hey, @noble kiln
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yes i did
Now you just need to wait 😉
killed by same hacker again lol
welp thats the last of loot from my base
hacker got everything ggz
Hey, @tender plaza
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
No need to call out, if you already made a Report, just wait until an admin give you a response
i mean i got it recorded
That account you just posted has also never connected to our servers, so just double check you provided the correct ID in your ticket
The first one that is
yeah i delted it cuz i mistyped the steamid64
I created a ticket
Yeah no problem, I also don't see a ticket from you on this player. Did you submit a /ticket to us or f7 report them?
What can we help you with?
Hey luke. I need ur help.
I got "bug abuse"ban in eumain
Appeal #2a672e
I used this bug when it wasn't popular, after a while this bug became popular.
Can I be penalised and eventually unbanned like most people?
Mr.精嘤 — 2024/07/19 00:33
76561199239593690
Luke — 2024/07/19 00:46
Hey, is your appeal still waiting for a reply?
Mr.精嘤 — 昨天15:11
I was banned earlier than others, causing my ban to be worse than others. I've reflected this before but no admin paid attention.
I'm probably the first to be banned for this flying bugs
In rustoria.co eu main
In april
Mr.精嘤 — 今天14:30
hello?
need help PLZ
thank you bro
i knew he was bullshit
i been tryna crop the video to upload with my ticket and i see hes already banned you guys rock
I have already been ticketed and associated with Discord
No problem but I do think you submitted an f7 report and not a ticket directly to our admin team which may of slowed down the time here as well, unless I am blind?
i did /ticket but i dont think its working correctly
@thorny dune can i get help please?
i was working on a ticket on the website and was cropping my video but youre to fast and already banned him haha good job ty
Ahh okay, that's fair enough but no problem, enjoy the rest of your day at least 
What can I help you with?

❤️
@thorny dune i already make and appeal, my eac is removed but i still cant join to rustoria, i can join to rtg ofc
Appeal #aed9ca
3days eac?
first time was 3 days, now i had 7 days, its obvious
i do not have any scripts, cheats or somehting that eac can block and im still getting eac banned when i kill more than couple people
I have like 250hours in rust, and 2 times eac banned and removed for nothing xD
how about ur main account
send ur 7656 admin well help u
Yeah i waiting for answer from @thorny dune
Will look at this for you in just a minute
anyone has been looking into this or?
@thorny dune ok i need to go with my dog, please respond in dm or in appeal, thanks!!
Пчему меня блять кикает с сервера в 11 40 по МСК каждый день.Самое главное кикает только меня и мою тиму .Блять вы нахуй когда сервера свои починете.Они каждый день зависают.
Расширьте блять сервера на еу медиум
ИЩУ ТИМЕЙТА НА US LOnG
!appeal
Hey, @astral siren
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ok thank you
hacker
Hey, @uncut vigil
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Napíš mi do DMS
guess i should never have reported that cheater
now their zerg built a tower by my base at the most popular naked spawn and 3/4 of them are on the tower sniping every single naked that spawns
need help from admin my whole clan and me got false banned
Banned for what reason?
!appeal
Hey, @lyric forum
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hacker
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I dont need support, but i wanted to let you staffers for rustoria know you are doing amazing and you are appreciated.
!report
Hey, @eager grail
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey there, I want to ask why am I getting the "Hacking" message whenever I try to join Rustoria EU Small, it is the first time I am trying to join and I DON'T have a game ban
Ticket #d179c6
hard cheater on sea main toria. great server guys. roams r impossible on this clapped server
can i make ticket ??
I am getting disconnected from 2x vanilla due to hacking I didnt even play once at that server
!ticket
Hey, @merry quiver
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Yo
Bro I got banned for moving my screen please fix your admins/mods
can an admin plz ban moyun on rustoria eu small, bro is just quadruple headshoting us
Rustoria main 3x ak spawn on rce my screen was shaking so apparently I’m xim and they banned me for 5000 years the owners name is caughtslackingu
?report
Hey, @delicate bison
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
?steamid
Hey, @turbid stratus
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
?steamid
Hey, @hoary bobcat
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I’m on console version
Where’s support for console rustoria
we don't have console servers
U have fake servers on console
Shit were cooked dawg
We ain’t getting the 15 m2 and box of c4
OH HELLBNAH DAWG
SUE THE FAKE RUSTORIA
THEY BROKE MY WHOLE BASE DAWG AND TOOK ALL MY BOOM AND M2S
BEACAUSE MY GYAT WAS SHAKING
Zeeee Skibidi Fortnite sigma zfrom ohzzzhiooo
BONKER CANPING PEOPEL
Wait, this ban for cheats or hacked?
hello, I just got ban for playing with hacker, How long do staff checking my ticket?
?steamid
Hey, @azure mortar
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198334565374
nope, admin has already came to a conclusion that they are cheating
plus we do not check PC's, too easy to hide things
we don't ban without being certain
Your other team members should be unbanned in a week in most cases though
ic
Send your steamid and I'll check
and guys with no hack when will unban?
The cheater is perm banned, they will never be allowed to play here again
and the guy with no cheat?
US main crash?
US DOWN
Aware of US Main
roger, and how long do we need to wait? 7 days?
TY
7 days is the normal time, connect and it should say
otherwise make an appeal and it will say
Yall always havin fucking problems nowadays
Not able to say
I'd recommend you don't play with them again
roger and thanks very much for information
me and my freind will go sent ticket and will check my freind that got ban
76561199238890456
Ty for information
Your appeal is still open and pending, admins will get back to you on it within a few days
I don’t understand, my ban for cheats or hacked?
Not really sure what you are asking
You are banned, your appeal is pending. Wait for an admin to handle it
Which will be soon
Yo is US main DOwn?
I also can't connect, "connection attempt failed" every time
yes , US Main is coming back online atm
thanks
China clan 70+ people crashed it
I was trying to enter EU medium and suddenly it disconnected me from the queue, telling me a message like "Connection Attempt Failed" and I'm trying to enter and nothing
EU medium was restarting
what about 10x
Ok , thank
10x EU No BPs down
MY BOY WAS BAN,WHERE I GO ???
!appeal
Hey, @lucid depot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi does anyone know why my steam doesn't auth?
i logged in and joined the group but its not authing
Filthy cheater
Ватафк гди сервак у миня 6 гребоф и сем картощек?
Please keep this channel clear for only support question , if not take it to #general
я магу писат па англиски Modiratori zachem vi zakrili cerver, y mina tam bilo shest kartofek i cem gribof?
ркз ан топ
когда сервак включат
verif me pls
EU Long is restarting now
u lie
!verify
Hey, @steady mortar
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
шо з зерверам
nice server
im quiting
you guys earn how much and still cant upkeep a fucking server
i bet you guys earn atleast 10k a month for sure
Thats most likely the last save file
rustified never crashes
get better servers
Thank you for your feedback 
Admins? Nothing

how much does the server cost
Why is that relevant to you?
cuz you guys are greedy only caring about money
Thats your theory.
do you guys really care about the players
Server work now?
Im not here to keep discussing this with you. You’re free to play rustafied where it never crashes apparently
get a job
I don't get it, as soon as we approach a specific clan on 10x EU, the server starts lagging but they can someone still run around and shoot
Makes no sense, all lagg started after we fucked them in a counter
stop crying they dont care
how so it's locked
fix eu long
Its on all servers
cap
Wont be fixing it
told you
how to play on your server then
I know who is dossing it
And where is he?
Hitting the servers?
Yeah this was the last time im buying vip and playing on Toria, ur servers are dogshit, the zergs on ur servers are dogshit. Peace, fking waste of money
Where can I send photos
Vital admins get payed thousands
Okay
Well your working for free?
Admins do this in their free time yes. This is not our main job
?
Way more😂
If you don't need support get out of this channel please
Pissy 100 pop weekly’s are making at least 8k a month
This is support
You don't need support is what I'm saying
You're just complaining
Feel free to do that in #general
I would love to
The channel being locked does not mean come here and do so
If you payed the ddosers so they stop hitting the server which stops the players fucking crying and getting the shitty general chat locked
It means wait for it to be unlocked
JUST FUCKING MAKE THE SERVER GO DOWN SO WE DONT LOSE TO FUCKING LAG THINK A BIT -.-
Devs are already working on it
Ill press that switch 
Get them to pay the dossers
Would love it
For the last time, please stop typing in this channel if you don't need support of some kind
I’m supporting you?
If YOU do not need support, you should not be typing here
ok I need help
Dont push limits
Bro what
what do you need help with kobisss
I got banned for dossing when I don’t
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Weekends don't count
5 day reply🔥
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
How that help
You said you got banned for something you don't do
Giving me your steam ID allows me to check
Ok so what is it
How do I check
how tf do i get out of cuffs
i tp'd for loot on 10x and now they fucking holding me hostage
This isn’t support
Try to do the friendly emote
hold down left click?
they bugging me in a chair i cant move how is it not support lmao
Dont mind him, he’s a troll
oh so you can't even try to break out?
no
they just keep putting me into a chair to stop it
this is fucking retarded lmao
Unfortunately, handcuffs were added to the game intentionally by Facepunch, so it's not something we can help with
its a modded server, u can just remove them
Introduced by the developers of the game
but u choose to keep this dumb fucking thing
break the handcuffs and F1 you baby
u cant read i guess
you dont understand the mechanic i guess
How come servers have to restart so often? Especially for vanilla
Hey admins, I've submitted an F7 for a cheater in rustoria SEA Long. They're currently raiding atm
please look into it. Thanks!
Every server needs a refresher, vanilla and modded daily
F7s dont go to us. Please use /ticket or our website
I swear there aren't many daily restart servers, like how much RAM is actually accumulated by junk?
I believe more officials restart their servers daily. We only have one daily restart on every server
Unfortunately just lost some loot from dying to cold so I'm tilted
rust devs need to be better!!!!!!!!!!
You get a warning before a daily restart tho
IK but it was mad dark outside and died due to a very unfortunate iceberg
Rust is rough sometimes all good
Was just curious on how much ram gets taken before restarts
Or maybe it needs restarts for other reasons?
Not something that we tell players unfortunatelly
OK all good; thanks for response
If is restart with another reason its in warning 5 minute before restart
hey shen. I cannot write it in ticket as the name is in chinese characters
I've sent a ticket of their location
Can always add the picture to the ticket omif its on the website, but i understand ^^ we’ll get to it asap! Appreciate the report
rollback fucked my teams wipe
Hi do you accept ban appeals here? if so where thank you
!ticket if you like to report him
Hey, @orchid osprey
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hello, once a friend came to me and logged into his account on my computer in rast to your server, after that I logged into my account and I was banned from all your servers for nothing. @cunning tulip
Hey, @hidden marsh
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Hacking
EU Main
29 months ago
and what i need to do?
I cant join servers due to hacking I didnt even play once please help me
@lyric basalt please can you help me I didnt even play once on the server but banned due to hacking it must be a mistake
it says I got banned on us main like 11 months ago but I literally buy rust 6 months ago and I never played on US main
would you happen to be vac banned or ip banned on another account on rustoria servers? you might also be hwid banned from rustoria
I never played rust with another account
Please go ahead and create an appeal on our website:
Hey, @final narwhal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
okay thank you
Always welcome. Please be patient though as admins need to do a lot of tasks here at Rustoria. You will see your response on the website if your appeal has been answered.
Still nothing to worry about so far. If you encounter any suspicious moments with the player feel free to create a ticket.
he also had a 30+ kill streak and even killing me through a hill
i already created 2
Be patient then please. You will need to wait for a response on these.
where do I appeal ban please
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
anyone able to help me
rustoria eu main has had straight rain for over an hour its 100% glitched and its annoying ass hell
With what ?
I got banned for hacking and my appeal denied yet i wasnt cheating and never have in my 7k hours. I can provide any information that will clear my ban. Idk why i got banned now since i havent logged into rust in about 3 months as i was returning from school.
I havent played in 3 months and logging in to the server for the first time i got insta banned yet have never cheated. and i typically play moose servers so i dont know why i got randomly banned on rustoria
!steamid
Hey, @alpine wraith
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199069219214
as i said i have nothing to hide i can provide all and any necessary information that would help
anyone able to help
!support
What can I assist you with?
Your appeal has been reversed, you'll be free to play the server in 10-15 minutes.
?
!appeal
Hey, @keen whale
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how do i report
!report
Hey, @solid atlas
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I can get back the stuff I lost because of the cheater?
We do not interfere with gameplay in any way I’m afraid
cool I lost my entire base because he was spawning items 
Cheats don't allow for spawning of items
if they did, every single of our servers would be on fire right now
then I don't know what it was for it looked like this
<@&274971100184576010> My friend sent appeal yesterday for the same issue as me but is not unbanned (oil rattatoui)
Appeals take 1-3 business days
The situation on the server, I was thrown off the server, the queue was 70 people, I go in front of 12 people and abruptly 50 more people come in behind me , so 60 people left the server, how is this possible , people are just playing
down for me too
?steamid
Hey, @hearty fog
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
ok
how long till main back
lol
they are working on preformance for sever till next force so it stays up
how is it still down
idk this is ridiculous
is that a joke?
no they annouced it a few days ago that it was going down 7/21 until force for preformance
i was coming to counter haha
link
wait no shot its just down now?
i was code raiding a base lmao good luck
FEW DAYS AGO? so many server let you know that its going down with 1 min then count down we pay so much they cant dooo thattt??
alr entered in 500 combinations are you shitting me
where did they announce this?
said thad it will be fun
салам
FEW DAYS AGO? so many server let you know that its going down with 1 min then count down we pay so much they cant dooo thattt??
it has been really laggy on main
was that you?
yes
bro when the server gonna get back up wtf
shutting down the server in middle of day on a Sunday is crazy
yes


