#support

1 messages · Page 547 of 1

sweet shoal
#

I've never hacked in any videogame, not even Rust. Rustoria is one of the highest pop servers. It would be very sad that I get perma banned unfairly and can no longer play with my friends.

torn heart
#

you are gonna have to play on another server.

sweet shoal
#

But why? I swear on my life I haven't hacked. This is very unfair, please, help

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I don't even know how to install hacks lol

old siren
#

fr bro

#

i cant even afford hacks

sweet shoal
#

I wouldn't be begging for you to unban me if I was a hacker. I could just create a new account and play Rust there and hack again (if i was a hacker).

#

@torn heart I'm very sorry to bother you with my issue. But I wouldn't be bothering and begging so much if I wasn't innocent.

#

Most other servers usually die 2-3 days after wipe. Rustoria is the most active. I can provide any proof you need (although again, I wouldn't know what you would need).

dreamy sparrow
#

There is sadly no point in debating this , ticket decision is final

sweet shoal
#

But how did you determine I was hacking? I have no external apps or stuff installed. I do play on EU sometimes in US servers and I get like 150 ping. Maybe is because of this?

#

Look, all my friends play in Rustoria. If I can't play in Rustoria I can't play with them.

dreamy sparrow
#

evidence will not be shared

sweet shoal
#

Look, I wouldn't be begging as much if I wasn't innocent. As I said, if I was really a hacker I would create a new account and buy rust there and hack again (if I was a hacker). I'm begging is because I didn't do it. I hate hackers and people who do that.

boreal thistle
#

!report

marble mantleBOT
#

Hey, @rare chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

old siren
#

Im banned for no reason bruh

boreal thistle
marble mantleBOT
#

Hey, @old siren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy sparrow
#

Did you make a ticket ?

rare chasm
#

Appeal #dea4b9

old siren
# boreal thistle !appeal

ive made an appeal, but for what?? theres no reason displayed when i try to join the 10x, it just says to contact Marzy.

dreamy sparrow
old siren
#

!! i have

sweet shoal
#

I'm asking kindly. I really don't want to sound annoying, but please understand my situation. I've always played fair and using no hacks and randomly I get banned for "hacking". I appeal, and all I get told is that the decision is final. All my bps, progress and friends are in Rustoria. I'm very sad and stressed because I've done nothing wrong.

boreal thistle
sweet shoal
#

There must be something that can be done. I can't just be banned permanently when I've done nothing wrong.

boreal thistle
sweet shoal
#

I swear on my life I've never hacked in any game. I find it disgusting

boreal thistle
old siren
#

is there anyway to appeal my situation faster, the server just wiped and i wanna join asap!!

sweet shoal
#

A real hacker wouldn't be begging for mercy on a Discord server

sweet shoal
sweet shoal
#

and hack again

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I'm begging you because I was unfairly banned

boreal thistle
old siren
dreamy sparrow
shy remnant
boreal thistle
cosmic kindle
#

bro

sweet shoal
#

There's no proof that I hacked. This is clearly a mistake from the administration. It upsets me a lot that I've had to beg you to unban me and still, regardless of this, I still get told its not possible. I know I've never hacked in any game, so at least my conscience is clear. I've done nothing wrong. The people who are doing wrong is the administrator who banned me for no reason.

minor cliff
#

@boreal thistle Can you confirm if BR Main is in error? Because it is hidden on the website (rustoria), it no longer appears on the server list, it is not on the discord list (servers) and there are few players (my friend is on the server). I still get Steam Auth timeout

marble mantleBOT
old siren
cosmic kindle
#

i got banned for 6 days for playing with a ban evader when i didnt even know who it was i tried to appeal and 5 hours later im still waiting

shy remnant
cosmic kindle
#

can any admiun help or smthng

shy remnant
old siren
#

i tried !!

shy remnant
#

When?

old siren
#

like 20 mins ago

shy remnant
#

Bro come on, he might be busy

sweet shoal
#

Thanks for your time. I really appreciate it a lot

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Sorry for being annoying

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I just want to get this resolved

old siren
shy remnant
old siren
#

got it!

cosmic kindle
#

@shy remnant i got banned for playing with a ban evader and i tried to appeal and im still waiting its been 6 hours

shy remnant
# sweet shoal I just want to get this resolved

I’ve looked at the situation, and the ban is going to remain I am afraid. Also, the appeal was successfully received and investigated by the right person, and it was denied. I can not interfere with that and I am sorry to tell you that the decision is final

shy remnant
cosmic kindle
#

bruhhhh

sweet shoal
old siren
sweet shoal
#

I swear on my entire life that I haven't used hacks, ever

shy remnant
dusty swift
old siren
sweet shoal
#

I haven't cheated

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I don't know what to say anymore. I'm just upset at this point

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Sorry if I annoyed everyone in this chat. The truth is I've never cheated on Rust nor any other game. This is a mistake. As stated previously by the administration, there's no point on me begging anymore. So thanks for all your help, I know if there was a way to help me, you would.

cosmic kindle
#

can i check who got banned somehow?

boreal thistle
shy remnant
cosmic kindle
#

bruh i got banned for ban evading and i dont even know who was it

shy remnant
sweet shoal
#

I appreciate this a lot

boreal thistle
coral jetty
#

U.S. 3x no bps has missed 2 or 3 wipes. What’s going on that it’s just not being wiped?

raven mist
#

Sorry for that! Not sure what happened

near halo
#

I got banned for playing with cheater when im not playing with cheater my teammates are not banned and they are not cheaters

earnest mauve
#

10x no bps eu crashed

keen violet
#

my friend got banned for playing with cheater but he was not and he only played with me and my freinds and we werent cheating or we got banned

tepid thicket
#

10x died

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any eta on recover?

lyric basalt
raven mist
old siren
fresh birch
#

10X E CANNOT BE ENTERED

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He kicked me from the server, I had 40k metal on me, what happens now?

earnest mauve
thorn peak
#

When can I join the BR main server?

fresh birch
tepid thicket
#

yo how would i know my total online on rustoria servers?

grizzled nova
#

admin pls cheak id 76561199085531791 rustroia us mondays

#

help

marble mantleBOT
#

Hey, @grizzled nova

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

valid fossil
#

!ticket

marble mantleBOT
#

Hey, @valid fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

covert fable
#

!ticket

marble mantleBOT
#

Hey, @covert fable

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

earnest mauve
#

brooooooooooooo

#

u got to be kidding on this roleback?

grizzled nova
#

!ticket

marble mantleBOT
#

Hey, @grizzled nova

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

normal nexus
#

!ticket

marble mantleBOT
#

Hey, @normal nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

brittle bobcat
#

Че нужно

#

Я тут саппорт бро

minor cliff
#

BR Main with Steam Auth error 😦 All players not connect

brittle bobcat
#

Забей на все остальное

brittle bobcat
#

Цифры на обратной стороне карты

#

Имя держателя знаю

thorn peak
#

@lyric basalt yo When can I join the br main server?

minor cliff
#

The problem stops, after hours it returns.

thorn peak
#

ok....

#

🫡

bleak talon
#

shenzy

raven mist
#

Yes

bleak talon
#

i need help ingame ,got stuck in the texture of an iceberg ,cant move

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can you move me away from the iceberg towards water 1cm away

raven mist
#

We cannot help you on an official server

bleak talon
#

its a bug...

raven mist
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i'm afraid we cannot do that

bleak talon
#

@wispy loom you herE?

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mate can you help me out?

raven mist
#

You'll get the same answer lol

bleak talon
#

happened before 2 years ago

raven mist
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You're playing on an official server. We cannot interfere

bleak talon
#

bro

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can you ban me from rustoria ?

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permanently?

raven mist
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if you want that, sure

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Right now?

bleak talon
#

please do ,yes

raven mist
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Alright

bleak talon
#

if you cant help me

raven mist
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Just know, i wont unban if it happened

bleak talon
#

i wont play on this servers anymore

raven mist
bleak talon
#

bye

urban mirage
#

quick question. Are quests repeatable at different fishing villages?
Say I went to do fishing quest at one fishing village, could I repeat that same quest at another fishing village?

dawn elk
#

writes disconnect hacking what to do?

agile knoll
marble mantleBOT
#

Hey, @dawn elk

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

odd slate
#

when can i make another appeal

#

after mine being denied without even having a explanation or there proof of me "ban evading"

leaden ether
#

got insided any chance someone can help?

dreamy sparrow
odd slate
#

my account got hacked and the people i usaully play with when i play can vouch and has proof that it was my account that got hacked

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can i hop in a call

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and explain and show proof like i dont get it

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should be better service

dreamy sparrow
#

so someone hacked your account and then used hacks on it to play rust ?

silent shuttle
#

I was banned for "hacking" and it said my ban was appealed on the website when I tried to join it said I was still banned. My request is the ban being lifted and a skipping the queue cuz I joined queue twice just to be greeted with the ban at the end

dreamy sparrow
silent shuttle
dreamy sparrow
#

When did you sumbit your appeal ?

silent shuttle
dreamy sparrow
marble mantleBOT
#

Hey, @silent shuttle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

silent shuttle
#

like 2 hours ago maybe?

dreamy sparrow
#

yea , prob haven't responded to your appeal yet

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avarage is 1-3 days

vestal knoll
#

imhelios on that shit, real shit!

heavy crow
#

can an admin help me

dreamy sparrow
heavy crow
#

a group tht was raiding us had a kid tht was cheating and got banned while raiding but no assosication banned

vestal knoll
vernal willow
#

BR Main isn't wipe in Thur @ 3PM BRT?

viscid jasper
#

can entire clan get banned because of doxxing other players?

vernal willow
north crest
odd slate
#

thats all i know

vernal willow
dreamy sparrow
vernal willow
knotty flicker
#

how i make tickect?

dreamy sparrow
marble mantleBOT
#

Hey, @knotty flicker

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

blazing portal
#

vpn ban。 admin help me

#

76561199343567281 have VPN ban , help please

dreamy sparrow
marble mantleBOT
#

Hey, @blazing portal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

uncut shale
#

!appeal

marble mantleBOT
#

Hey, @uncut shale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

uncut shale
#

i love how i wait 5-6 days for a reply on a ban and the person just closes the ticket with out even letting me reply to their canned response...

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awesome customer service....

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i've always sympathized with admins partly because i know so many but being on this side of the fence now, im starting to understand a lot of peoples frustration...

vestal knoll
#

Sounds personal!

uncut shale
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how so?

lyric basalt
uncut shale
#

5

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friday was banned, i appealed. so that's one day. saturday = 2, sunday = 3, monday = 4, tuesday = 5

dreamy sparrow
#

only bussiness days count 🙂

uncut shale
#

funny you take money on the weekends 🙂

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youre open for business but technically not open for business?

dreamy sparrow
#

yes

uncut shale
#

and id also like to point out that 30 days of vip doesnt include free weekends

dreamy sparrow
#

Noted

uncut shale
#

forgive me. im a bit frustrated. im usually not this much of a dick head

raven mist
#

I believe banning cheaters are more important in weekends than actually doing an appeal imo

uncut shale
#

i completely agree

raven mist
#

Also, admins doing this in their free time

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its not our Job

thorny dune
# uncut shale forgive me. im a bit frustrated. im usually not this much of a dick head

I understand you are frustrated honestly, I am not aware specifically of your base. I should also point out as imhelios mentioned, appeals are 1-3 "business days", their is difference between a website taking a payment and assigning a VIP automatically and an admin who has a life and other commitments on a weekend from an admin position they volunteer for

uncut shale
#

but i also think auto closing a ticket with a canned response after someone waiting 5 days for a reply is kinda chicken shit too

raven mist
#

What is the ban for?

thorny dune
#

I will happily discuss your case with you further however if you wish to send me a DM, I cant promise anything will change if your appeal already had a response, but I am still happy to talk about it with you

uncut shale
#

berch i understand you volunteer but that isnt my fault brother. the host is making money. not sure why you guys dont get paid

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i was banned rightly for playing with a cheater

raven mist
uncut shale
#

i agree with the ban to be honest. we didnt know the guy was cheating

#

i know i work in it as a network engineer 🙂

tepid thicket
#

@raven mist could you please guide me where can i see my total playtime on each rustoria server?

uncut shale
#

id be more than happy to discuss with someone that could reverse my ban by a few hours so i dont miss wipe

#

that's really all i was looking for

vestal knoll
#

Still seems personal!

thorny dune
uncut shale
#

yes sir/ma'am

old siren
#

@lyric basalt can i wall in peoples bases?

tepid thicket
#

Someone please explain how do I check my playtime on Rustoria servers to check my eligibilty for Dedicated Player role

fiery drift
#

I need help understanding why this server and the staff on it suck

dreamy sparrow
dreamy sparrow
vestal knoll
vestal knoll
lyric basalt
unkempt imp
#

whats up w the islands in 3/4 corners of the map us sdt 5x?

marble mantleBOT
turbid python
#

Hello admins it's been 30 days since I was banned now I can't log in to the server please help me solve the problem

frank phoenix
#

Hello admins, I have the same problem

#

@lyric basalt @shy remnant

marble mantleBOT
#

Hey, @turbid python

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
turbid python
#

thanks

frank phoenix
#

thanks

fiery drift
#

pretty frustrating.

turbid python
#

hello, administrator, I wanted to write an appeal, but I was shown that I do not have a ban, but I cannot log on to the serverhttps://cdn.discordapp.com/attachments/1262865064097218580/1262865637139808287/image.png?ex=669826c6&is=6696d546&hm=e33bdbf0df1c245510a853d62dfabe1c0aab51cbae6ccb629e164b24df226ebd&

#

@thin plover

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?!?!

vestal knoll
#

excuse me

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is it possible to get a list of banned words in this server

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I am really sad.

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Thank you!

old siren
tough bane
vestal knoll
#

I dont curse!

rain ivy
#

admin here?

timber crescent
#

new roams event on trio 5x us is flyhacking people

#

just a heads up

fair jay
#

can i report a player directly to rustoria?

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is there a report system?

rain ivy
#

bro where is the admin?

#

<@&274971100184576010>

raven mist
marble mantleBOT
#

Hey, @fair jay

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raven mist
fair jay
#

Thank you

#

yea will do, really suspicious player running with a chinnese zerg

unkempt imp
#

able to get inside cliff on shore in c3 US s/d/t 5x

fleet bane
#

is the server down?

#

nvm

thin plover
rain ivy
#

i make a ticket thx

formal abyss
#

<@&274971100184576010> any1 available for a quick chat

blazing portal
#

i make a ticket thx

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<@&274971100184576010> Why hasn't there been any feedback for many hours after filing an appeal? I really need your help, dear administrator

#

vpn,ban

vestal knoll
#

One more admin tag and im going on a banning run

tepid thicket
shy remnant
#

The most you have is 733 on @obsidian eagle

tepid thicket
#

Lol didnt expect such low number cuz i've been playing rustoria since 2019 xD

shy remnant
#

Almost 400 on @pseudo dragon

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Everything added is quite a lot tho

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But it needs to be on a single server for the dedicated role

tepid thicket
#

Okie thank you. Are you considering adding an option to track user playtime on each server through a website or so? Would be a great thing ngl

shy remnant
#

You can on your battle metric profile

#

That’s public info on your profile

tepid thicket
shy remnant
ornate kettle
#

rustoria eu long PTP fc.script RAGE HACKING HELP

tepid thicket
#

in-game

ornate kettle
#

GUYS

#

I DO TICKET 10 TIMES HE FULL RAGE HACKING LIKE 1 WEEK

#

ALL WIPE HE DESTROY SERVER

thin plover
#

You did F7 most likely

marble mantleBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

grave storm
#

hi

#

i need help

oblique torrent
#

!ticket

marble mantleBOT
#

Hey, @oblique torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin plover
grave storm
#

i cant join the server

#

it says 1/2 authentication

serene coral
#

!ticket

marble mantleBOT
#

Hey, @serene coral

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

grave storm
#

why idk

#

@thin plover

half marsh
#

do people always get unbanned from assotiation

thin plover
thin plover
short sky
#

Hello I need to speak with a mod about joining a server

thin plover
#

And what is the problem

short sky
#

US long

#

can we speak?

grave storm
#

i tried like 10 times

thin plover
#

I cannot join vc

short sky
thin plover
thin plover
grave storm
short sky
#

its nothing crazy but its somewhat private

thin plover
#

Is it for a ticket or a ban appeal

half marsh
thin plover
vestal knoll
#

Excuuuuuseee me. May an amazing admin, I dont know whoever can, preferably not Anabolic Jenx, review my amazing staff application!

half marsh
#

but its not my fault ...

half marsh
grave storm
#

still doesint work @thin plover

thin plover
thin plover
grave storm
#

i am

#

and this never happend to me

thin plover
#

It has happened to me countless times dont worry

#

On Rustoria and all the other servers I've been playing (20+)

short sky
# thin plover Is it for a ticket or a ban appeal

Hello, I was playing on US long few days ago got base started etc, then next day tried to join server and it wouldn't let me. Its saying failed steam authentication? Ive had similar things happen in the past and im thinking its possibly because I have an old vac ban on my steam profile over 2500 days old from counter strike source lol. If there is any way you guys can help me get back into the server it would be greatly appreciated, I have over 3000 hours in rust and I have never cheated nor do I plan on it. There are no other high pop long wipe servers please help me out.

thin plover
#

If you read a little what I said to the other player above ^

#

It's a steam issue unfortunately

inland spade
#

An admin of yours writes to me on Steam and says that if you vote for the skin, I will reward you, and sends a link. Could something like this happen?

thin plover
#

No!

#

Its a scam

#

Block and report them

short sky
thin plover
#

I mean, I'm 26 years old, I've been using a computer for a long time...

#

And you arent't even ban

short sky
thin plover
#

I didnt do much but you're welcome

plain pumice
#

how to fix it?

vestal knoll
#

you dont

#

/appeal

marble mantleBOT
#

Hey, @vestal knoll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

plain pumice
#

/appeal

marble mantleBOT
#

Hey, @plain pumice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grave storm
#

@thin plover still cant join

indigo stag
#

5x trio leaderbaords didnt get wiped from saturday

#

<@&274971100184576010>

#

can yall fix

spiral plover
#

When is br main online again?

#

It's been more than half an hour

ornate kettle
#

why cheaters not banned

torn heart
marble mantleBOT
#

Hey, @ornate kettle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

torn heart
timber crescent
cyan trout
#

yoo i need help. i just got banned on 5x trio for surpassing team limit. i woke up late to this wipe but my teammate was on instantly so he made a friend and teamed with him till i got on. once i was logged on he left team said their goodbyes and left. deauthed from tc and code locks everything and we didnt talk to them since. however randomly playing, we both got banned even tho we dont even talk to said people, can i please get an admin to better explain? i wasnt even on during this time and im still banned

marble mantleBOT
#

Hey, @cyan trout

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

candid loom
#

can an admin help me with a game bug ? i cannot place a double door in a big frame. it's not blocked by anything

coral jetty
#

@marble mantle How come US 3x no bps hasn’t wiped in a week? It should’ve wiped twice by now Friday and Monday

candid loom
#

us long

#

i made a ticket for it too

near halo
#

Can you send a screenshot here?

candid loom
#

can t put pics here, sent you in pm

near halo
manic kayak
#

can i get some plssss

#

help

latent jackal
#

@knotty ridge

#

"Come to discord - Marzy"

near halo
manic kayak
#

i cant load into a server it says "Hacking" its done this before and yall helped me but its doing it again

thin plover
latent jackal
#

perfect

#

@near halo u next in my pfp?

#

she cheated on me 😦

manic kayak
thin plover
manic kayak
#

76561198357049327

thin plover
manic kayak
#

thx

grave storm
#

@thin plover doesint work

#

i cant play

lyric glacier
#

💢

slim marten
#

Hey, I need help. I just got banned from the server [EU] RUSTORIA.CO 10x NO BPS and I don't know why, I'm from Brazil and I like playing on the server, could you help me??

marble mantleBOT
#

Hey, @slim marten

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vocal finch
#

US medium Will wipe 18/07. Wipe bp or only wipe map?

opal canopy
#

I need an admin on eu long fast pls

thin plover
marble mantleBOT
#

Hey, @opal canopy

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

next harness
vernal skiff
#

!ticket

marble mantleBOT
#

Hey, @vernal skiff

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vernal skiff
#

Active cheater on US Long, have video proof

gloomy sparrow
vernal skiff
#

I made one on the website, but I cant add a file

shrewd arch
#

hi! I need help because I start having problems to craft stuff on your BR Long sv. I have everything to craft the item but it doesn´t work

gloomy sparrow
vernal skiff
#

are you able to see him even if I didnt die to him?

#

I got downed and got up

fair ginkgo
#

servers unplayable guys no clipping around killing everyone in snow so you cant farm

valid crater
#

There are people making a team of more than 3 people on a trio server

#

please support or admin

marble mantleBOT
#

Hey, @valid crater

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

valid crater
#

!ticket

marble mantleBOT
#

Hey, @valid crater

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @valid crater

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

next harness
#

Did you make ticket in game aswell?

fair ginkgo
#

he got banned instantly

#

still lost so much loot

next harness
valid crater
#

I put in a game ticket and nothing comes out

near halo
warm chasm
#

u here?

thin plover
#

you need to stop spam connecting

#

just wait 15 minute

warm chasm
#

i got unban 30 days and i cant connect on server

thin plover
warm chasm
#

ok

unkempt imp
#

hacker on sdt 5x us named destroy lonely blatantly cheating

marble mantleBOT
#

Hey, @unkempt imp

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

warm chasm
#

check ticket #d28087

coral jetty
#

U.S. 3x keeps getting skipped when it comes to wipes. It’s already missed 2 wipes, what’s going on?

tacit citrus
#

!ticket

marble mantleBOT
#

Hey, @tacit citrus

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

feral marsh
#

!ticket

marble mantleBOT
#

Hey, @feral marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cold cloak
#

!ticket

marble mantleBOT
#

Hey, @cold cloak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

muted owl
#

@thin plover

#

AFLOAT js got banned for cheating, that was the kid i told u about yesterday, w KAUS

thin plover
#

let's take the habit of explaining a problem before tagging

leaden stirrup
#

!ticket

marble mantleBOT
#

Hey, @leaden stirrup

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

acoustic pelican
#

how to claim steam kit

leaden stirrup
#

it doesnt let me claim my steam kit in 5x uS

placid knoll
#

I got banned for association for someone that didn't even live with us, I personally just had a brief interaction with them when we countered a raid and they returned the favor when we were getting raided. Is it possible to get the proof of what they did, the appeal has been denied but I am completely in the dark as to what caused the ban in the first place.

vestal knoll
thorn peak
#

hey Can I play on the BR main server?

tough bane
mighty schooner
tough bane
mighty schooner
#

nothing i got banned like 20 seconds after i typed

mighty schooner
tough bane
#

Banned or muted? That's two different things.

mighty schooner
#

muted

vestal knoll
#

U said a banned word

mighty schooner
#

i never did

vestal knoll
#

uh oh

#

Stop cursing!

mighty schooner
#

i said "N word"

#

i tried to say nut

vestal knoll
#

Exactly 💀

mighty schooner
#

no like not the N word like (N word)

vestal knoll
#

Whatd you say

mighty schooner
#

just saying N word is that mutable

vestal knoll
#

quote it for me

mighty schooner
vestal knoll
#

Yeah

mighty schooner
#

not speplled as a cuss word

vestal knoll
#

Crazy work

mighty schooner
#

just like N and word

#

like NUT is a N word

#

🙏 pls free me

tough bane
#

"N Word" is getting filtered aswell. We do not like any kind of hate should it be shortened or in a full written word. You will need to wait until your mute is over.

mighty schooner
#

dang it

vestal knoll
#

@tough bane whyd you resign

mighty schooner
vestal knoll
#

Brother idk what you expected tbf

mighty schooner
#

someone typed F word and got banned what if he was trying to say fuck or flip

tough bane
#

Ok, lads. Let's not argue in here. Already gave you an explenaition so let's settle this down.

mighty schooner
#

ok sorry baby i will stop the yap

blazing portal
#

请问谁可以帮帮我,我做了申诉,但没有任何反馈

vestal knoll
#

I dont speak that language

marble mantleBOT
#

您好, @blazing portal

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

vestal knoll
#

he types in english 😭

wispy dirge
vestal knoll
#

ill think about it!

blazing portal
#

我I was banned from VPN before, but it quickly improved. However, this time it lasted for a long time and I don't know what to do

#

I'm really sorry for causing you trouble. I have already appealed, but there has been no improvement

vestal knoll
#

when did you appeal

gaunt pier
#

i need help i think i got banned from a server

blazing portal
#

Just yesterday

marble mantleBOT
gaunt pier
#

i was playing us long and joking with the chat mod and i got banned i think

wispy dirge
gaunt pier
#

it said to go to some discord

#

like anablic jenx or somethhing

blazing portal
#

76561199343567281

blazing portal
#

sadge I have already copied my ID, is that correct

wispy dirge
vestal knoll
#

Digging does not seem like the right word for this scenario.

thin plover
#

I hope we don't have to talk again about these kind of messages

blazing portal
gaunt pier
wispy dirge
marble mantleBOT
#

Hey, @blazing portal

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

blazing portal
#

这么久的吗,我是一名主播,这对我影响很大,我昨天已经提起上诉了,但没有任何结果sadge

#

Has it been so long? I am a broadcaster, which has had a great impact on me. I appealed yesterday, but there was no result

dry hound
#

Hello, do you still have members of the EU Medium server?

tough bane
shell cobalt
#

Hello,where can I find a car to drive? On server Rustoria eu long

tough bane
#

Good luck there.

molten flicker
#

!report

marble mantleBOT
#

Hey, @fossil bay

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

austere moat
#

!report

marble mantleBOT
#

Hey, @austere moat

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

why do admins ban you then ur appeal takes for ever?

#

it doesnt make much sense, especially when you appeal right after the ban?

shy remnant
#

You’d prefer we do not take time to investigate the appeal ?

indigo sentinel
#

hello, i tried joining eu 10x no bps and it says to come discord? any1 help

hearty fulcrum
indigo sentinel
#

hi, it said l kitty

hearty fulcrum
#

also, please leave your steam id below

mighty schooner
#

can i have help i have peopel calling me hard R at my base

hearty fulcrum
marble mantleBOT
mighty schooner
#

any way you can give them a temp ban?

indigo sentinel
#

76561199704691168

mighty schooner
#

its a whole team

hearty fulcrum
hearty fulcrum
indigo sentinel
#

thank you 🙂

hearty fulcrum
mighty schooner
#

hahah rmg just got banned

hearty fulcrum
heavy crow
#

CAN AN ADMIN HELP ME

mighty schooner
#

mb

near halo
#

Hi, we were just banned because a team who was banned for cheating sent us their codes cause they got banned. we got banned because we typed in their codes we have screenshots if needed

tropic drift
#

HELP ADMIN

tough bane
hearty fulcrum
tropic drift
#

pls

tough bane
#

Admins will be happy to help you out there.

tropic drift
#

i got banned for raiding a cheater base and found the code then got banned for putting the codes in im not a cheater and i dont play with cheaters

formal temple
#

i got banned for raiding a cheater base and found the code then got banned for putting the codes in im not a cheater and i dont play with cheaters

hearty fulcrum
#

again, like nuclear said, you can make an appeal and write this information there.

#

we do not accept appeals over discord, so writing it here will not help you much.

tropic drift
#

it takes so long can u speed it up?

formal temple
#

facts

mighty schooner
#

btw (baddie)

hearty fulcrum
#

it will take however long the admins need to verify the information and investigate.

heavy crow
#

we literally got them banned

formal temple
#

facts like put two and two together

tropic drift
#

all of us typiung rn are the same team btw

near halo
#

we subbmitted the tickets and got them banned

#

then we got banned how is that possible LOL

tropic drift
#

we legit got them banned why i am banned lol

hearty fulcrum
#

@mighty schooner the support channel is not to be used for conversations. if you do not need support, you need to go to #general . please do so when your mute is over. thank you.

near halo
#

we were drowning in loot in their open core

tropic drift
#

its a ban not mute btw

near halo
#

cloudie please im broke i need their loot unban asap

tropic drift
#

we all waiting for support in call cloudie

near halo
#

these guys took 4 rows of aks from me

hearty fulcrum
#

we do not accept appeals in discord, and only the admin who has banned you can make a decision regarding your appeal. please make an appeal and wait for the admin to decide.

heavy crow
#

can u tell us the admin tht banned us?

tropic drift
#

pls

formal temple
#

pls

heavy crow
#

pls

hearty fulcrum
#

no, that information will not be disclosed, but if you would like to speak to them directly, you can do that through the appeal.

formal temple
#

why cant you do anything

near halo
#

cloudie I promise u if im dead in their open core and all the loot is gone i will never buy vip again

heavy crow
#

like bro

formal temple
#

spent all this money

near halo
#

i worked 3 days for that $12

hearty fulcrum
#

i'm informing you of the fastest and most direct approach to this situation. also, purchasing VIP is something that is entirely up to you.

heavy crow
#

bro

#

this has to be a joke

thin plover
#

how is this a joke exactly

tropic drift
heavy crow
#

i mean its not a joke but can you please help us

hearty fulcrum
#

and purchasing VIP offers queue skips and 2x map votes on vanilla, but it does not allow you to get faster support. that is not what VIP is for.

thin plover
heavy crow
#

yes

#

im here

thin plover
#

pick which one

tropic drift
#

me

#

no not me

native delta
#

fix us long lag please, crafting isnt working, neither is scuba, just lost all my loot cause was drowning despite full tank underwater

tropic drift
smoky radish
#

us long is full frozen

native delta
tough bane
lyric basalt
#

!ticket

marble mantleBOT
#

Hey, @sharp oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp oyster
#

can u just get a admin on the server💀

lyric basalt
sharp oyster
#

and it wont let me change it

tough bane
#

You should be able to log out on the top right on our website.

sharp oyster
tough bane
#

will do for you then

tropic drift
formal temple
hearty fulcrum
#

please keep the #support channel for support only. you can move your conversation to #general .

hearty fulcrum
native delta
native delta
tropic drift
#

@thin plover

#

we are banned again

thin plover
heavy crow
#

all of us

tropic drift
#

all

heavy crow
#

we wont get any loot

thin plover
#

might be because of that server restart

#

let me look at it

heavy crow
#

damn bro

tropic drift
heavy crow
#

like they toook rockets

thin plover
#

wait 10 minutes and try to join, I don't see anything that should stop you from joining

heavy crow
#

how is this fair for us

tropic drift
#

we wont even get the chance to raid them after we were first there

#

this is BS

near halo
#

ok so we got banned for not properly raiding it and the codes were typed in global chat by a random now randoms took all of our loot including the rockets we brought to raid it

heavy crow
#

it says im banned for 6 days

tropic drift
#

same

near halo
#

admins

#

anabolic there is kids in the base typing in codes

#

please ban them

tough bane
# near halo anabolic there is kids in the base typing in codes

Hey there,
thanks for contacting us about potential rule breakers. Please remember in advance not to name players by name or via steam64 ID here in the Discord or in-game. This may make it impossible for the admins to catch the player as he has been warned via ingame chat or Discord chat.
If you want to report a potential cheater, please visit https://rustoria.co/support and create a detailed ticket there so that the admins can process your request. Thank you for your patience.

spring plover
#

One message removed from a suspended account.

tough bane
# spring plover One message removed from a suspended account.

Hey there,
thanks for contacting us about your ban. The best thing to do is to go to https://rustoria.co/support and create an appeal there. Our admin team will endeavor to process your appeal within 3 business days. Normally it's a bit quicker, of course, as our admins are online almost every day. Please understand, however, that I cannot give you any information about your ban or your appeal status, such as when your ban will be lifted and whether it will be lifted at all.

sage plover
#

Move us UP!

#

time to get freaky

shy remnant
sage plover
#

tryna be in vc with my boy fed

shy remnant
#

They will move you if they need you

sage plover
#

big-back fed @grand storm

shy remnant
#

Unless, they won't move

stuck tusk
tough bane
# stuck tusk admin cheater on rustoria.co eu mondays

Hey there,
thanks for contacting us about potential rule breakers. Please remember in advance not to name players by name or via steam64 ID here in the Discord or in-game. This may make it impossible for the admins to catch the player as he has been warned via ingame chat or Discord chat.
If you want to report a potential cheater, please visit https://rustoria.co/support and create a detailed ticket there so that the admins can process your request. Thank you for your patience.

#

Please do not call any potnetial cheaters out here or ingame. Check my message above.

marble mantleBOT
verbal mountain
#

how do i open a ticket?

lyric basalt
marble mantleBOT
#

Hey, @verbal mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

verbal mountain
#

some random guy in game asked to team up and he got banned for cheating just now, I wanted to make sure i am not associated with him and am safe, can i type that here or do i open a ticket or?

lyric basalt
verbal mountain
#

okay thank you, we were only together like 10 minutes

devout swan
#

admins i have someone called lomo saying hes and admin and trying to get me to click a link to vote for a skin, im 99% sure its a scam and shit, just letting yall now

marble mantleBOT
#

Hey, @devout swan

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

warm kayak
#

server says play elsewhere when i join

#

why?

#

anyone ?

tough bane
# warm kayak server says play elsewhere when i join

Hey there,
thanks for contacting us about your ban. The best thing to do is to go to https://rustoria.co/support and create an appeal there. Our admin team will endeavor to process your appeal within 3 business days. Normally it's a bit quicker, of course, as our admins are online almost every day. Please understand, however, that I cannot give you any information about your ban or your appeal status, such as when your ban will be lifted and whether it will be lifted at all.

pallid ice
#

@lyric basalt

#

got disconnected

#

said to join this disc and said ur name

#

whats up

tough bane
#

Hello @pallid ice,

please provide your steamid here already. @lyric basalt will reach out to you as soon as possible.

pallid ice
#

76561199381985627

tough bane
fleet lark
#

How long do I have to wait? Am I tired, am I suffering because I played without cheats? what was I given for and which admin?Please unband the clan is waiting for me

#

nik haramo

#

server Us Long

marble mantleBOT
#

Hey, @fleet lark

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fleet lark
#

Help me please

tough bane
fleet lark
#

Is it possible to file an appeal here or only on the website?

#

?

near halo
pallid ice
#

my base is probably gonna get raided man, please help me out marzy

fleet lark
#

Thanks I've already submitted it

near halo
#

hello guys

#

can anyone tell me How many people can there be on a team?

versed quartz
#

Depends the server @near halo

near halo
pallid ice
#

@lyric basalt could you help please? i'm probably gonna be raided

tough bane
pallid ice
#

alright, sorry

tough bane
pallid ice
#

ok

lyric basalt
dreamy chasm
#

I met hacker

#

hello admin

#

Is there anyone who can help me

near halo
marble mantleBOT
#

Hey, @dreamy chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dreamy chasm
#

OK

dry hound
#

Is there still a VIP for EU medium servers?

errant sentinel
#

me and my teamate are banned for no reason

marble mantleBOT
#

Hey, @errant sentinel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

pallid ice
#

i been waiting for

#

30 mins

balmy cypress
balmy cypress
#

looking

balmy cypress
# pallid ice ^^

DM'd you, will take the information and forward to Marzy to speed up the process

lyric basalt
dreamy chasm
#

How long can I reply after submitting the ticket

tough bane
dreamy chasm
#

I've already submitted my ticket for cheater

tough bane
cursive kayakBOT
#

@normal mortar

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1721311200:F> (<t:1721311200:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

#

@normal mortar

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1721311200:F> (<t:1721311200:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

queen mountain
#

yoo

#

I got banned 2+ years ago for ban evading.

#

is it possible to get unbanned or?

dreamy sparrow
last sand
#

please help my friends, were in us long and a big group of cheaters are raiding him while hes on solo

#

!report

marble mantleBOT
#

Hey, @last sand

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @last sand

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

last sand
#

tyty

#

this is horrible to watch

dreamy sparrow
#

Haha sorry i just came off early shift

last sand
#

no its ok

queen mountain
#

bro so you're telling me you cant appeal?

#

you get banned thats it?

last sand
#

how can we rush the ticket thing?

queen mountain
tough bane
last sand
tough bane
#

Yeah, get that. But the players is probably coming back afterwards and a cheater needs to be investigated carefully. We do not want to issue any false bans. Therefor the admins will check the player carefully.

queen mountain
queen mountain
#

or "next"

thorny dune
queen mountain
flat sparrow
queen mountain
flat sparrow
#

👨‍🦯

#

LMAOOOOOO

queen mountain
#

👨‍🦯

flat sparrow
#

i hate how everyone has that shit saved now

queen mountain
#

hahahahhaha

#

bro i have like 5 different ones

tough bane
queen mountain
#

sorry

flat sparrow
#

and i know jyrcella

#

she not very nice to me though i think she has a hatred for me because im better at rust then her

tough bane
torpid briar
#

How much time does it take for a ticket about a cheater to be looked at on average?

tough bane
cosmic salmon
#

admin

west osprey
cosmic salmon
#

what do I do when people troll? they locked me up with handcuffs

#

they play music and bug me for an hour

tough bane
cosmic salmon
#

no

#

his bug me

shell owl
#

I no bug you bro

cosmic salmon
#

puts me on the ground

#

fuck u @shell owl u bug me

golden lagoon
cosmic salmon
#

go pm

minor temple
#

You will need to send this feedback onto Facepunch if you dislike it. This is not something Admin will interfere with as it's part of rust gameplay these days

cosmic salmon
#

he bug me

#

he puts me on a chair and I can't get free

tough bane
#

I've seen the video. Nothing the admin team will interfere with. As L Kitty said please go to the Facepunch Discord and provide your feedback either there or via Ingame Feedback suggestion.

cosmic salmon
#

fuck this shit

#

trash game

#

im never back

near halo
cosmic salmon
#

;*

rotund ice
#

i want the report a player how can i do thaT?

stable sentinel
#

hey guys does anyone know the turret limit on rustoria vanilla medium?

near halo
marble mantleBOT
#

Hey, @rotund ice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

stable sentinel
pure grove
#

hello everyone, when is the eu medium wipe?

cursive kayakBOT
#

@pure grove

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1721311200:F> (<t:1721311200:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

pure grove
#

thanks!!

uncut wagon
#

can someone explain what a "NO BP 5x" mean

#

i accidentally bought a VIP to skip queue instead but i thought i was buying a no BP package

balmy cypress
last sand
#

nothing has happened yet about the gdc group who are all cheating. they had someone very recently who is banned build next to them. like super close to them to obviously cheat.

#

ty to whoever had an admin text me

dense jasper
#

how to report someone

marble mantleBOT
#

Hey, @polar cairn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

polar cairn
faint slate
#

l.kitty has asked me to come discord

#

???

tough bane
pseudo flume
#

I just downloaded the rast and when I first entered the server I was kicked out with the reason of hacking, I have never used cheats or anything like that, especially this is the first time I entered this game, what should I do?

marble mantleBOT
#

Hey, @pseudo flume

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough bane
#

Hello @ebon linden,
is there anything I can do for you. See you are currently in #368790610783764480. Sadly I am not able to join voice.

slow lantern
#

i placed 3 stashes in the ground last night when everyone logged off and today they are gone, i know no one else has been on since i was on last night.

#

@tough bane this is what she needs help with ^^

tough bane
#

Ok, could it be possible that they are outside the compound?

slow lantern
#

they are inside the base

tough bane
#

Uhm, stashes can not be placed inside the base structure. Only on ground where no building structure is.

slow lantern
#

correct, its a bunker base

tough bane
#

Ok, I suppose you placed a bunker or foundation or any kind of structure above those stashes?

slow lantern
#

negative, nothing has been placed above

ebon linden
tough bane
#

Thank you for quickly rejoining Nikki. I am happy that I was able to help you out there. For the future please be advised to test any stash for their durability if you place construction close by. Furthermore good luck on the wipe tomorrow.

magic basalt
#

Hello, i need to speak with an admin. I just got banned for HACKING for no reason.........

marble mantleBOT
#

Hey, @magic basalt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough bane
#

Can you may remove the steamid in there and provide us the old ticket id.

raven mist
#

Let me check with the admin who handled this

quasi perch
#

ok

#

821c06

raven mist
quasi perch
#

httpshttps://rustoria.co/tickets/821c06

tough bane
#

@quasi perch, Shenzyyy will investigate. For the future please do not post any steam64-IDs in here. If you have any concerns or issues with a player that has been banned apparently to your ticket please go ahead and provide us the ticket ID next time 🙂 Thank you. Will let Shenzyyy handle this now.

raven mist
#

Thank you

quasi perch
#

ok

tough bane
#

Hello @versed crest, how can I assist you? I am sadly not available for voice right now.

worn falcon
#

I got a guy cheating in my lobby can we get him banned

tough bane
worn falcon
#

modded server

#

the eu 5x

tough bane
#

The admin team will look into it as soon as possible.

worn falcon
#

yeah i have done that already hes been killed my whole team about 15 times and is full deep

tough bane
#

I am sorry to hear that. Sadly you will need to wait a little.

magic basalt
#

can i speak to the admin that banned me?

#

tell me what you were thinking maybe?

tough bane
magic basalt
#

ok no worries

tough bane
#

Appreciate your understanding. Have a nice day heartoria

south arrow
#

i got banned from the all the serv for no resone can i get help

alpine geyser
#

<@&874995535881326632> how much is team ui limit on rustoria EU small?

alpine geyser
#

thanks dude

swift vale
#

guys why i cant claim a point in game im in discord im in steam chat to but i cant get points

#

/auth

marble mantleBOT
#

Hey, @swift vale

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

earnest mauve
#

bug; i teleport to roam event on 10x no bps, get killed instant and then kicked

ember compass
#

Hey can someone check when my vip runs out or how do i check

latent jackal
#

"come to discord - marzy" @lyric basalt

#

third time asking for help

lyric basalt
marble mantleBOT
latent jackal
#

@lyric basalt

west mica
#

10x EU is restarting

drifting condor
#

adimin pls help

tough bane
drifting condor
#

want ban cheater

marble mantleBOT
#

안녕하세요 @drifting condor

우리서버 플레이어중에 규칙 위반자가있다면 채팅에 이명령어를 사용하여 무엇때문에 신고를하는지와 그사람의 인게임 닉네임 또는 스팀프로필링크를 같이 적어서 신고해주세요

예시) /ticket add "Favian 이라는 플레이어가 에임봇을 사용하고있어요"

티켓에 증거를 포함하려면 다음 방법을 사용하십시오.
- 스크린샷을 첨부하려면 Imgur와 같은 서비스에 업로드하고 /ticket에 링크를 포함하세요.
- 비디오 증거를 첨부하려면 Streamable 또는 YouTube와 같은 서비스에 업로드하고 /티켓에 링크를 포함하십시오.

만약에 차단되어 이의 제기를하고싶으시다면 디스코드에서 !appealKR 를 사용하세요.

tough bane
#

Hope that helps you 🙂

drifting condor
#

thank u

#

so many

tough bane
#

Would recommend you to create a ticket for the player that is most suspicious

marble mantleBOT
#

Hey, @drifting condor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tough bane
#

Yeah do it ingame 🙂

mild spruce
#

how do I get a admin on the Rystoria.co 17/7 - 5x no bp?

marble mantleBOT
#

Hey, @mild spruce

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mild spruce
#

thank you

tough bane
#

Always a pleasure

dreamy sparrow
tough bane
#

Is there anything I can do for you @magic basalt

magic basalt
#

probably not. would just like to talk to an admin

tough bane
magic basalt
#

👍 thanks

gleaming hound
#

yeah nuke is a chat mod

#

former admin as well

magic basalt
#

ok

near halo
#

Здравствуйте! Подскажите пожалуйста, есть ли среди "Official Servers — EU" соло и дуо сервера или они все без лимита?

Hello! Please tell me, are there any solo and duo servers among the "Official Servers — EU" or are they all unlimited?

night pelican
#

админы пидоры

tough bane
tough bane
night pelican
#

rofls

night pelican
tough bane
#

Anything I can do for you @versed crest ?

near halo
#

there's no hqm trade in for scrap on US medium

split snow
#

Hello, There is someone spamming me in steam as Rustoria.co | MSN to vote for "Rustoria" made skin

#

Is it You guys or some scammer?

ocean thistle
split snow
#

Oh hes for a ride 😄

exotic gale
#

it keeps disconnecting me

near halo
marble mantleBOT
#

Hey, @exotic gale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tight hearth
#

Hello, I won jackpot yesterday and ended up with about ~320 points. but when I logged on today, i only have 20. I was wondering if i could get them back

marble mantleBOT
tight hearth
ocean thistle
tight hearth
#

yea 100% sure

ocean thistle
tight hearth
#

thank you so much, i have a screenshot for proof if that's necessary

earnest mauve
#

u guys aware respawns on new pvp event on 10x is bugged?

tight hearth
lyric basalt
ocean thistle
tiny bridge
#

where can i see maps?

#

for eu main

limpid belfry
#

the map votes for eu 2x have not opened and wipe is tomorrow?

sick badger
#

Second time my VIP runs out few day before it should, now i have to make another ticket and not have vip for wipe again?

#

-last time i bought second VIP and it still didnt work

coral jetty
#

No ones given me an answer. I pay VIP for US 3x and it’s already missed 2 wipes. What’s going on? Is it about to miss another wipe on Friday too?

pulsar lark
#

HOW TO GET RUSTORIA SKINS???

sick badger
pulsar lark
#

where can i claim?

devout bough
#

can i check for hours on rustoria?

sick badger
# pulsar lark where can i claim?

Wdym where can u claim. U can't claim, u gotta be there watching the streams when there are drops, the ones that have been u will never be able to get again

modest merlin
#

.

brisk juniper
lyric basalt
marble mantleBOT
latent jackal
#

@lyric basalt

#

my fault i was at work

#

im in the call now

lyric basalt
sand ruin
#

hello

#

anyone able to help me out?

#

i keep loading in and it says disconnected: hacking

#

???

#

i mean, can i get in a call wth anyone from the admin team and screenshare?

dapper depot
#

can a mod help me i buy monly vip idk how long it is now

sand ruin
rain verge
#

can an admin help ?

#

theres a guy thats been hard hacking in my area for over an hour i have a ticket created on the server already

#

i have video proof

honest knoll
#

can an admin help? got banned for exceeding group limit of 3 but we never did

marble mantleBOT
#

Hey, @honest knoll

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

echo venture
#

?steamid @sand ruin

marble mantleBOT
honest knoll
sand ruin
#

76561199382380838

echo venture
#

?appeal @sand ruin

marble mantleBOT
#

Hey, @sand ruin

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

sand ruin
#

it says "ban not found"

#

okay..... im able to connect....

#

ill see if it kicks me for "hacking"

craggy fern
#

cheater

marble mantleBOT
#

Hey, @craggy fern

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

craggy fern
#

/ticket

marble mantleBOT
#

Hey, @craggy fern

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sand ruin
#

ryan something is not right here...

brisk juniper
hexed nimbus
hexed nimbus
#

True

#

It ?