#support
1 messages · Page 540 of 1
Once appeals have been reviewed and a decision has been made, it is permanent.
Will users who play with Hack get permanently blocked?
!slots
Hey, @surreal prairie
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
whats the team limit?
is there a unban form?
!appeal
Hey, @south jackal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What server?
An admin will when they get to yours . . They are answered in the order they come in
olh ok thanks
us mondays
admins online? can check ticket in site please.
Mondays has no team limit, but team UI is capped at 12
!ticket
Hey, @dense tide
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @woeful pilot
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Wha dis
!ticket
Hey, @stuck gyro
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
/ticket
Hey, @thin heath
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can a staff member move me in real quick it will take 2 seconds
ticket
@raven mist I can't connect the server and I get a message telling me to contact you. Please help me what's wrong with me
Could you also DM Shenzyyy with your staemID
@molten flicker hey man. I hate to be a nuisance. I made a ticket and was wondering if you could look at it for me rq. Thanks. My steam id is: 76561199248736016
Hey if you have the time after can you take a look at mine, my steam id is 1171065041. Thanks.
I'm not able to look through it, admin will get yours when they can!
Appreciate man, Thanks.
you're welcome man
Will someone get back to me and lmk?
Electricity is broken on US Medium
Batteries not charging, Generators running with no fuel, turrets not powering on
aware
!verify make sure you have linked your Discord to https://rustoria.co/link, you will receive DMs from our bot when admin replies to you
Hey, @spark aurora
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Disconnected: Banned come to discord - aden
please join a call @slender heart
Only the admin who banned you is in charge of your appea;
!ticket
Hey, @surreal gale
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
is there anywhy to find out which admin banned me
That information isn't public
ok thank you
!ticket
Hey, @abstract lava
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
9 hours ago I made my ticket, the bad attention provided by the Rustoria admins is incredible.
Ticket #d5f78f
im too
very long.... base open...
Also, the server was constantly lagging (medium)and the ticket was very long, it was just terrible...I shouldn't have bought a VIP
!ticket
Hey, @cloud igloo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hey, @honest stratus
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
<@&274971100184576010> Someone needs to write to me urgently, there is a big problem with your server!!!
@subtle cape
whats happening
Can a staff with higher permission please contact me privately as quickly as possible!
<@&274971100184576010>
What is it regarding?
A ban, just a few questions regarding it.
Feel free to dm me
Can any !admin looky into my !ticket? My base decaying xD
!ticket
Hey, @sweet thistle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Sorry
@shy remnant VPN ban 76561198418392142
how does one report someone for cheating
!ticket
Hey, @torn mauve
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hello, any mod here?
Can someone check appeal
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ok thx bro I hope to do Rust soon
@lyric basalt 3days xddd
RUST is a game where every minute is important, and the admins respond to the ticket for 3 days)) shock project
@lyric basalt VPN ban 76561198418392142
Fixed, wait 15 mins before connecting
need to report someone that is impersonating an admin and sending phishing links
!scam
Hey, @tired dirge
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
Yes we are aware there is nothing we can do though so please block and report the account to steam

Need Support at a possible cheater
!ticket
Hey, @dim monolith
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
We dont take reports from discord
!ticket
Hey, @marsh apex
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
this guy bags people in and the handcufs you and you cant f1 or do anything just straight grefing.and dont say its part of the game becuase ive been banned from your server for search lights so please ban him for grefing. eu long
my screen shot wont send
!ticket
Hey, @opal needle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
plz look my message
.
oi
Don’t spawn in some random bag that isn’t one you placed
DM me location
!ticket
Hey, @wispy fern
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
why not you never know what your grubby hands can get by doing it 
@lyric basalt
Ye
?
can I hop on the vc and share screen? wanna ask if you can do anything about this
@lyric basalt
I can provide you moral support for whatever minor issue you are experiencing.
i was playing eu main and i got a massage to come here
and contact u
@lyric basalt #
!steamid
Hey, @urban ivy
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
so my scrap heli is stuck at the outpost like 30 seconds after I bought it
is it possible to respawn this?
no
admins dont intefere in gameplay especially not if its vanilla official
Rip, sucks you can’t progress on a video game.
shiiit
76561199382075162 @lyric basalt
ok thanks
Lmao sometimes I come here to watch people complain
Send me DM
!adminhelp
just ask the question
I played on the servers of Rustoria, but yesterday when I was standing on the beach AFK I received a ban
!appeal
Hey, @last portal
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have already written an appeal, but no one has answered me yet
eu long?
down
servers have auto restart but takes about 15/20 to reboot just be patient the get alerted if it takes longer
FIX EU LONG
where is eu long?
!map
Hey, @bitter grail
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
!report
Hey, @velvet socket
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
EZ controlling exc eu long
#general this is for support
ez controlling exc eu long
^^
when is server going up
30 min 😄
qrenko come counter giga
wut ?
exc
When can Eu long be played
yok ben soloyum
ne zaman gelecek sunucu
sakin ol getircem sunucuyu
tm bekliyorum
wtf?
Administrator, I have been banned, but I am innocent
Where is eu long&
on vacation
@lyric basalt
!steamid
Hey, @rough drift
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
eu long
on vacation
its booting up
76561199611139903
but it says error when i try to log in
40 min server down
which server ?
what is the exact msg you getting ?
error
on the website
Send me DM
Rustoria.co - EU Mondays
@lyric basalt When can Eu long be played
the same quation
next week
That’s helpful
Guys im getting kicked. COnnection Attempt Failed already 30min long. But i can connect other servers. Whats the problem
asking same question over and over is ?
They’re not trying to help, they’re in support
when it turns on long
you are not even support mate just be quiet if u dont know
server is booting back up
^
ok thanks !!!
yes,i asked the same question
What is DM?
Your personal message/ direct message
50 min)
whats happening with eu long
rustoria eu long dead?
Currently booting
Currently booting
ok Danke!
@lyric basalt ?
Will send you DM
I was banned by you yesterday and I did not cheat due to my country not being able to access discord properly now I am logged in
Answer private message that i send you https://discord.com/channels/@me/1260202907584954501/1260202921749123155
What is the problem? (again)
Fixed, wait 15 mins before connecting
Thank you. And by the way, this wipe on main is the worst I’ve seen in the game in the 3 years I’ve been playing.
Someone specifically took on you
us long resets at 9am est right
<@&274971100184576010> after eu long restart, our team group in rust was broken, and now we cant invite our teammate, what should we do?
This is a cheater
@lyric basalt
Standing in the house with my scalp exposed, I killed me behind two high wooden walls
This is crazy, I can't believe it
The cheater I reported is here US long
!ticket
Hey, @lyric basalt
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Привет
@lyric basalt can you check dms is ent ss
hello, how to open ticket in discord ? is it possible ?
need info about wrong bann
or what means BAN EVASION ?
bypassing a ban on a different account
oh i can not understand this
my friend is banned and BAN EVASION is written there
what happand we do not understand
how to open ticket in discord ?
or it is possible only from web page ?
if it is ban evasion then he most likely got a ban on another account and used a new account to play on that one and therefore using it to bypass the ban on the other account
!appeal
Hey, @pastel marsh
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hi yesterday i tied to play the monday wipe and when i got in the server and stood up it disconnected me for "Hacking" it says even tho i have never played the server before or cheated in any way
helloHello, could you please solve this problem? I have an accelerator issue and cannot access the game.
?appeal - Please file an appeal so we can take a look into the situation.
Hey, @formal yarrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!ticket
Hey, @dry saddle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Dear god please dont let this be another 1 hour shut down on rustoria long. Amen
Deschideti serveru ca nu mai pot ma plictisessccc
Hi yesterday i tied to play the monday wipe and when i got in the server and stood up it disconnected me for "Hacking" it says even tho i have never played the server before or cheated in any way myid76561199696878218/
???
!appeal - hi there, please submit an appeal and an admin will look into this for you 🙂
Hey, @plucky cargo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
ticket 8231
!report - hello, i've gone ahead to delete your message. we strongly advise against calling out rulebreakers in chat/ game. you are not helping the situation by calling them out publicly.
Hey, @nimble kraken
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
what's up
VOICE
I cannot voice chat at the moment
waiting for suport
What is the issue?
yo, i just sent in a ticket of these cheaters, please review asap
disconect from eu long
Are you able to reconnect?
yes
Then what is the issue?
I don't want to stand in line
Unfortunately the only way to bypass that is to purchase VIP
yo jyrcella
I have a powerful computer and I bought an m2 SSD a week ago I think this is a problem with the server
Wait for a ticket response please
why arent the tickets going through on the website
Are you trying to add an attachment?
yes
That's why
ill link it to a yt vid?
Upload images to a site like imgur and include the link instead
Or a link to youtube sure
cool cheers
You're welcome to make a #network-support-old ticket if you are getting disconnected frequently
can I talk to someone from support. I am not good at typing.
Can you let me jump in line please?
No we cannot manually skip you
What's up? I can't voice chat at the moment

hey is there a moderator or admin please? (I search more an admin)
sent the ticket
What's up
Hi Jyrcella we got banned by mistake but our appeal is denied. Is there anything you can do?
Appeal decisions are final I'm afraid
just want to report one of your admin for harrasment
Feel free to DM @balmy cypress or @neat pumice who are our staff managers
thx
Can we at least have an explanation? We are not hacking yet we got banned.
You are banned for playing with someone who was cheating
Your ban is temporary
Yes but my teammates are not hacking. We've been playing rust for 6,7 years
https://steamcommunity.com/profiles/76561199382247558 this teammate was cheating
It is not a mistake
We're not able to provide you with evidence or details
It's such a joke
We wouldn't ban someone unless they were cheating, direct your anger at your friend who is a cheater and also lying to you
Is it possible you ban him because he has a new account? His main account was stolen.
No, we don't ban people for cheating unless they are cheating
@rugged yacht were u in a team with "XD"
Nah
@rugged yacht brother... obvious hacker account. lol.. you been playing with them for 6-7 years and still havent picked up anything... lololol "stolen account" 😆
If you don't need support yourself, please go to #general
Hello i have a little bit of problem, so basically i am playing on nvidia Geforce Now and i joined server and got automaticaly banned for ,,Hacking'' and since i dont have any cheats i am sure thats problem with nvidia is there any1 that can help me?
You can submit an appeal on our website https://rustoria.co/support/appeals
guys when i try to log into the rustoria website it says "error"
how to get unban on your server if you were banned a year ago due to cheats?
If you were banned while on our servers, the ban is permanent. If not you can follow this link and submit an appeal.
and if you replace the account and ssd?
you can bypass the ban
thats called ban evasion
I wrote an appeal 2 times and after the second time I was banned from the site
Может тебе ебало снести
evading the ban yes, I agree, but is there another choice to play on this server?
Feel free to send me a DM with your account and I will take a closer look
Are you ready to help me?
Yes, as I mentioned, send me a private message and we can take a look at your situation
Let's go to private messages
hello are you there i want to talk
!appeal This would be a ban
Hey, @ionic lava
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
HELLO, I need a staff, it won't let me interact with almost all of my inventory, it seems like I have handcuffs and in reality I don't, it's a bug, help.
Do the friendly emote and that should solve it
@raven mist @lyric basalt Killed by hacker need support
!report
Hey, @proper shale
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@raven mist what server do i have vipo on
im getting disconected for hacking can some help?
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
bro i am ban for cheat but i don t cheat wtf ?
is crazy dude
one admin can come voice chat maybe
whens wipe
how to bend wire??????????
werent it ment to be like 50 mins ago
We don't always have the availability to come to voice chat, what is your SteamID? https://rustoria.co/getmyid
Get your Steam ID 64.
76561199216183648
?appeal - You will need to file an appeal for this.
Hey, @lapis sinew
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You are welcome to wait for someone who is free for a chat, but for your ban you will need to file an appeal.
bro
@wispy dirge i have a question
What's up
so my other account is game banned on rust and I would like to play your servers on my other account, can i?
Can you línk both accounts here ?
I mean you can send me DM so I can take a look for you
yea sure thing
How to report
есть русские админы если есть напишите в личку
!ticket
Hey, @craggy olive
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
chto vam nuzhno
is wipe today on 5x
@mellow knot
IP: connect nobps.rustoria.uk:28010
Next Wipe: <t:1720623600:F> (<t:1720623600:R>)
Wipe Schedule: Wed @ 4PM UK Time & Sun @ 11AM UK Time
Map Size: 3000
Clan Limit: 8
There you go! :)
cheers
yo
i have someone that wants to join my group and he has a past game ban on a alt from rust
can he join our group or will we get associated banned
чек лс
I submitted a ticket about a possible cheater on US mondays, but I couldn't include a name because it's chinese characters. I tried to describe base location. Is that alright?
can any admin come to support for 10x rustoria?
Yes sir, looks good
hey @raven mist could you please come to the support?
Whatsup?
Not able to join vc , are you able to explain in text?
can i dm you?
where can i apply for ticket gotr banned for playing with cheater
!appeal @regal parrot
Hey, @regal parrot
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I have a problem on 10x does any admin available for support?
Already helping you in dms 😄
Yo
@raven mist I dont have donator tag
Been a donator for like 3 months now
Yes all my accounts are connected, i have ingame perks and everything, just never got the role in cord
!steamid
Hey, @balmy void
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@raven mist i submit the ticket please check is a hacker new account this is the second server he playing aimbot to chest
Created a ticket 2 minutes ago, we'll get to it 🙂
Theyr gone
thanks so much
76561198128268075
@raven mist
Did you ever have the role before?
Dont believe so, maybe like 2-3 years ago
Hmm, strange
I can try to unlink your steam and you'll just need to link it again
To check if it syncs correctly afterwards
Is there a point to having donator tag in cord?
Theres a different channel for donators
Would this be beneficial to me? or
I just dont wanna screw with crap and it not be worth it lol
not necessarily , we're doing giveaways in there but its been a long while
Hey a bag with loot fell through the floor of our base, are we able to get assistanc?
@raven mist
Nothing we can do about this sadly, we don't interfere with gameplay
damn
Question, for 10x EU. What is the command to skin the item you look at. I forgot it, used it before
Maybe thats a question for you devs?
Or Gareth, you know?
Maybe you can forward me to the correct person, if you don't know? @raven mist
Sorry for ping 😅
You allow me to ping a dev? xd
hey i need to write with admin.... got a maybe a cheater doorcamp me
I got false banned
Appeal then
lol
I did is that all I do?
you also have to be innocent
I got banned on eu 2x im us and it aint even on my recents never played it before lmao
where do I look to see if they replied to the apeal?
@raven bison
are you asking about /skin or /noskins
!report - please make a ticket and an admin will check
Hey, @small shell
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Nono, the skin command which skins the item you look at
!ban
Are you sure this was on Rustoria? 😄
Yess
Can't really remember that
It was like a week ago or so, no it is like a command no one knows
Rustoria 10x is the only server is play xd
Sure it wasnt the spray can haha
Noo, it is a command
That's why I think developers will have the answer to it XD They can check the plugins, there is a command to skin something you have your crosshair on
xd
Let me check if i can find something on the server
Thank you
Yeah no clue, would need to check with CTV
you sure you werent high at that moment?

!map
Hey, @bitter grail
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
hello trying to auth on the 5x no bp us server i joined group on steam an still says i need to auth to be able to use the store what am i doin wrong here
I am not being able to appeal a ban, because I don’t have a ban in the support ticket record. And I can’t log into game because It’s saying I’m banned. I don’t know what to do
I've linked my steam and done /auth in game but it is not working
!auth
Hey, @dusty gull
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
Hello, I'm being kicked from your servers for hacking. Why?
!appeal
Hey, @idle galleon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @alpine wraith
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I wrote 5 days ago and still haven’t received a response
I've never played with software in my life
I don't even know where to download them
Already done this. Isn't working.
The admins will handle your ticket as soon as they can, please try to be patient :)
Linking to discord correct?
!ticket
Hey, @rich ice
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
okey
how i make a tickit
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
the website isn't really sketchy... you can make a ticket in game tho
you do /ticket in chat
How do I make a ticket endgame I’m so confused by technology at this point
it says right there in the message from the bot - Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.
\ticket
\ticket
knay banned again 🤯
bruh
so I am lost
any admin have time ?
you're already unbanned
I’m trying to make a band appeal because I was falsely accused of something. I don’t even remember doing.
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I got banned for toxic behavior??
I haven’t played the server in years . I’m assuming my brother did it.
well make an appeal...
the website isn't sketchy
to me it looks sketch. You don’t have a ticket bot
I can literally go on the website right now and show it to you, thousands of people before you have used it and are still alive
This is how I lose my account. I’m gonna be really pissed.
I just signed in so someone help me out please I would be wonderful

So apparently, my band is not found
Rustoria.co™️ is a legit company, like idk what to tell you
My band is not found
what's your steam ID
So I don’t know how I can move forward if my band has expired it says
But I can clearly see on my rust it’s not
@thin plover
you're not even banned 
How am I hacking if I have like 5K hours and I could plan any other ser
!ticket
Hey, @devout python
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I just made a fucking ticket. It won’t let me go further. Because it says my account is not banned, but it is.
you are not banned...
I can clearly see on my screen right now. It says you are banned for toxic behavior.
join a server right now
jenx
!ticket
Hey, @devout python
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
a Rustoria server
wtf?
Just join the server just now it still says it
staff can you give vc support?
jenx reason for banned me?
ok show me a screenshot
for what?
permission dm u
sure
@thin plover what was banned for? nick - zatknis
I have no clue, make an appeal
what is your steam ID?
Steam
what is your steam ID?
76561199065700888
that account has never played on Rustoria...
Screenshot is sending
just a second
can you check my last 3rd died location by admin panel
wait, is this you? https://steamcommunity.com/id/zatknissteam/
It's me, yes
@thin plover please i'm new to rust
I specified the wrong account, for some reason I get another account
do you speak English
if you can join VC?
I'm talking to you through a translator because I'm a Russian player.
ok dm me
...
We can, but I think we won't be able to have a good dialogue.
@thin plover can you drag me
what for?
what should I do? I don't even know the reason for the ban
I was just building a house for my guys.
i'm new to rust i want to know my 3rd last died location. I was killed by an animal but i don't know the location
can you help me?
@thin plover ?
just a second
I will dm you, Im just helping someone
ok
bro what about me?
You can only see your last location where you died
someone just build walls inside my base without having tc acces i need help
they grieft me without even having tc
I am helping somebody else first
I am not a robot
I can't multitask like that
i'm new to rust i was carry very important stuff. if possible please can you tell my 3rd last died location
The game will not let me auth my steam even tho I did linked on the website and restarted my game
i understand
We dont know your last 3rd location where you died
ok bro but i think you can check my logs
We cant interfere with gameplay
ok thanku
can someone help i would appriciate it
what do you need help with
that's really unfortunate
Uh
get some explosive and get to work
but how they didnt have tc
They have privileges or it’s a game bug
and just placed them
Either way nothing we can do unfortunately
cant you remove them?
oh thats an f for me
I’d suggest you making a F7 bug report if you believe they glitched it
okay thanks for help
They won’t destroy it but at least if it’s a bug it’ll get fixed
Would I be able to play on a 2x server even though I got a game ban from another server?
Did you got banned on another Rustoria server ?
No it was renegade they perm banned me for breaking a rule which I don’t know what I did but they said it was a EAC ban evasion then I appealed and they denied without explanation! Sooo yeah idk what I’ve done to make them perm ban me
You are not banned from Rustoria
No im not I just want to make sure I am able to play on rustoria without getting in trouble through you guys
Hello admin this guy name Rustoria.co | Barnest contact me in private message for vote rustoria skin on workshop with my id and login is real or scam ? ty
https://steamcommunity.com/profiles/76561199168863903/ ID STEAM PAGE
<@&274971100184576010>
!scam
Hey, @thin pulsar
A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)
We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.
Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.
If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.
ok ty
Can someone hop in waiting for support?
What do you need help with ?
Ban on ur servers
!appeal
Hey, @warm nimbus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Then wait for an answer
It doesnt allow me to do it
I cant creat it
What does it tell you
It doesnt tell me anything
I just doesn't allow me to click the make the appeal buton
It should do something, what does the website prints
its grayed out
Screenshot please
Send it here
Screen the entire page please
Try on another browser please
it was ur page i clicked
Excuse me?
the link u sent
Yeah, and ?
почему меня кикает с сервера за хакинг
what difference would it make
Browser handles things differently sometimes
Привет, @idle rain
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Will forward to devs
Try writing different things in your unban request
Maybe too short
Man, I just want to be unbanned its been 33 months
I can not unban you
ik, but can u just get someone or sumthing
when long br server wiped?
And tbh, the fact that’s it’s been 33môth isn’t a reason to unban you. For that ban reason you have done something, at least try to convince the admin that banned you that you can be unbanned
I’ve sent your issue to website devs
I dont remember what I was even banned for
Привет, @idle rain
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Bruh, that’s not a good start
its been a whole year, i just started playing rust again 3 days ago
I don't understand why I'm banned. Only yesterday I filed an appeal and I was banned.
If you got banned for that reason, it means you did something you should remember
and on servers that I don't play on
Have you sent the appeal ?
If yes, wait for response, it’ll be answered asap
The reason was play elsewhere, how would i know what i was banned for 33m ago.
Because you are the one that did the bad things to get this ban
what nonsense is this how could I play today if I was banned 7 months ago and for some reason on another server when I didn't play at all
What is this supposed to mean
I mean just get someone to actually help me out
Might be a VPN ban
Fill the appeal if you believe the ban is wrong
I cant
Just imagine you rob a bank, 33month later you come back and say « Idk why I’m in jail but it’s been 33month, come on ».
Not taking to you
hello i need help
How can I help
I would remember if I robbed a bank, why would i remember a rust ban.
I played on the rustoria eu long server while the Internet was jumping and ping in the middle of winter the ping jumped to 3000 and I just flew out after that I can't log in and appeared from somewhere banned 7 months ago and on the server where I didn't play at all at that time...
Bro that’s an example come on
i mean ik but it was a bad one
Fill the appeal please
I do not use vpn at the same time
how long would it take for the devs to help me?
I was releasing bp in russia small and they banned me for cheating partner
It’s the common sense of an example. Like it’s just to illustrate the fact that you should know what you did wrong …
No idea, sent the bug, waiting on their response. Try again later
I waited 15 hours for the last appeal and I don't want to wait the same amount again until some administrator wakes up, it's very annoying because I'll be queuing all day again
!appeal
Hey, @pine condor
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
for being on the team that a random gave it to me and I didn't play with them or enter the house or anything
okey
Sooner you fill the appeal, sooner someone will take a look at it
the problem is it happened on a game that I stopped playing a year ago maybe more.
Yeah ?
I mean why would someone remember a ban for a game that they don't play?
great, I've been very disappointed in these 2 days on this server
at such a time, I don't expect anyone to review my support message
you were banned to play elsewhere at the time
We have US Admins that are awake so it could
Ok so now I would like to be unbanned but I can;t make a appeal
can you tell if this ban could have been issued by the system?
unban me pls
I can’t tell as I can’t see over the phone
!appeal
Hey, @wild nymph
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
no
This is a support channel, this type of comments has nothing to do here. Thanks
it's been fixed, you can join again in 10 minutes
Your issue has been fixed. You can connect in 10 minutes
i got banned for hacking
too slow
How do you know if you have an EAC ban the message I got was Perm EAC ban evasion on a different server
i think vpn

Make an appeal please
no i was in clal with admin 1h ago he said gonna be unbaned
here
let me look again
thx :
Why are you randomly tagging people
I have already answered you
cuz he has higher rank than u
Hahaha
u cant unban me but he can
so if ur admin u cant unban people
Admins do not interfere with other admins bans. So no, no one here can unban you, even more without an appeal. So wait for the devs to respond, retry later to send your appeal
But honestly, with that kind of message in your appeal, do not expect much
thx 😄
no touching keyboard or mouse for 10 minutes
I mean if u hoped in the call I would screen share and I would write you a whole essay but it would still say no
Hopping in a call wouldn’t change anything to the situation
I mean u would atleast believe me
You don’t even remember what you did; so it’s hard to not believe that you don’t even recall what you did wrong to get banned for that reason
Anyway, dead end debate here. Please try again later to send your appeal, until then nothing we can do unfortunately
are u atleast gonna notify me if the devs say sumthign
Will do
you already appealed and it was denied, that's why
Ok, so does that mean I wont be able to play ur servers ever?
Is there any way any of you guys or even I can see if I have an actual EAC ban
Correct
I don’t really know the difference between that and a game ban
Damn, so I am perma banned and u wont even consider that its been over a year?
EAC bans cheaters on the behalf of the game
Why do you think that because it’s a year old we do reconsider ?
If the appeal was denied, its permanent
Okay but the ban I got from the server I was on said I was breaking server rules so idk what ban I have lol
Can you connect to any other server ?
On rust
Because everyone deserves a second chance
The second chance was making an appeal. Which you did 22 months ago and it was denied
Plus a wait more than a year to try to see if u would even consider to unban or hear me out just in general
I only made one appeal
Plus 22 months ago I wasn't even playing rust
Bans are permanent for a reason, sorry but there is nothing to do here. The appeal was denied, the decision is permanent
But you made an appeal
I only made one
26* month ago sorry
we're just going in circle, please find somewhere else to play as you've done so already since your ban, have a good evening!
Yeah and one is enough
Yeah I can
Then you are not game banned
If you were game banned by EAC, you wouldn’t be able to connect any other rust server
Okay so it’s just a server ban then
Correct
Awesome I appreciate you!
что делать если не появляется сервер а при коннекте через айпи не присоединяет хотя сервер работает
I bought something from my own vending machine to transfer shit from outpost, i went back to get the items out of it and it was all gone? there is no way someone couldve gotten it
you were at outpost buying from your own vending machine?
if the items are sitting in the outpost vending machine for too long, they will eventually open up to become lootable to other players
i took the items from the outpost vending machine, but the items in my own vending machine at my base were gone, (like a 3-5 min timeframe when i checked)
if you bought all of the items in your vending machine, then yes, they will be gone. if not, it's possible for other players to buy items from other people's shops as well.
I dont think you understand, so i sold my 10k wood (at outpost) for my 3k stone at my base, i got my 3k stone, but at my base there was no 10k wood
did you have another sell/trade option set up in your vending machine that would've allowed other players to buy your wood?
@worn lark are you trying to report a cheater?
no wood wasnt for sale, but also my 300 scrap was gone and my homing missile aswell, so it was literally emptied but there was no way someone couldve gotten it
We were killed illegally from behind a wooden wall
please do not call out cheaters in here or anywhere.
we do not accept reports over discord
please create a ticket using one of the two methods below:
- website: https://rustoria.co/support
- game chat:
/ticket add (message)
what do you mean why?
i suggest that you check if there was some way someone could have gotten to your vending machine
player
please explain further if you would like us to help. i have no idea what you mean by this.
can i show u ?
sure
pm me
you can send it here or send me a message yourself.
@hearty fulcrum
A raid by a team of more than 40 people was forcibly sabotaged by the cheaters they hired
And the cheaters they hired have been banned
Please do not call out cheaters in chat. Please submit a !ticket
GDC hired cheaters why they didn't get banned
how to unlock container locked ???
can you post a picture of what you are referring to?
!ticket
Hey, @glacial trout
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Perspective Raid Team Tells GDC Team to Build Defense Ahead of Time
we do not accept reports over discord. if you suspect players are breaking rules, please write everything in a ticket, and an admin will check. thank you.
Where do i file a report on someone whos cheating
!report
Hey, @tawdry hawk
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I have a friend on the team who gets an error and has to talk to Jacob, what happens is that he doesn't respond and has been waiting for days.
your friend will have to reach out and speak to @torn heart
habla bien la puta que te re pario
esto no es apropiado. lleva esto a otro lugar.
is there a way you can check how many tickets have been filed on yourself?
no
perdona hermosa no volvera a pasar.
whichever admin said they were spectating a .recoilz and said there was nothing suspicious its because hes been afk for half an hour in base
crazy that they close the ticket when someones afk lol
well what do you want us to do
just sit there and look at him
looking at the wall (im not the admin that answered the ticket)
well to close it and recomend we submit it again later when they are not afk?
that's why most of the time we say to make a new ticket when they are active again
one time a player was AFK for 12h, Im not going to leave the ticket open or sit there wait for him
we have a lot of ticket to go through and if we can't see anything... we can't do anything
aight
hi
i got game banned not from me but linked its past 120 days what do i do?
You must wait 180 days for one game ban to play on an alternative account
I have made a appeal and still not heard back from anyone in the past 24 hours it was made.
@smoky cape is there anyway you could help?
Is there any administrator here who can help me solve the problem that I can't log in?
He told me to contact shenzyyy but when I contacted him he didn't reply my message at all. What kind of management is this?
I've been waiting for days and the game is not working
fr. i made an appeal and they said they would let me know but never did
crazy as
So what are the staff doing? If you contact them from the backend, they won't reply to your message. Then what are you doing managing the server?0、
honestly dunno. I made a appeal 1-2 days ago they havent even looked at it. kinda crazy
I don't know why this server has such an administrator.
Can someone help me solve the problem of not being able to enter the game?
Don't keep asking who to contact. He won't reply to your message or even read it.
Then who should we contact?
Speak, dead man.
Where do I go to make an appeal
I’ve not been allowed to connect to a rustoria server for some weeks now and I’ve done nothing wrong? Please help
./ticket
!appeal
Hey, @vast notch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
crazy
Any admin here? Dudes got banned on US mondays 12 hours which he never played on and he was not on at that time appeal made already can you check for us please? Steam ID: 76561199161846110
Any admin here can help me?
!appeal
Hey, @plucky vortex
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Please help me
/report
Hey, @sleek tree
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
?appeal - Please file an appeal for this ban and we can take a look.
Hey, @hybrid furnace
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
?steamid
Hey, @upbeat trench
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
What happens when you go to connect?
when i try to log into the website with my steamm acc it says "error
Does it say anything other than error?
@upbeat trench looking into it
no just error
i cant send ss here
You can DM me a SS
how long till eu long is up?
All set?
bull river did u see the ss?
Why
Do you still get the same disconnect message?
Let me try
@mellow tundraHi Aden can you take a look of my appeal please
or any admin here can please help me out?
appeal number
any admins checking tickets rn?
i believe so yes.
!appeal
Hey, @severe oasis
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
hi marzy Can you check my appeal?
Appeal #915162
Hi Marzy SteamID: 76561199000928636 appeal made already this guy also didnt play on Mondays server but got banned too
you take a look of my appeal please
/report
Hey, @ancient oriole
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
You are unbanned
He can play
Thank you so much !!!!
No problem 310
thank you
ID?
Give it 5-10 more mins
OK
76561198987808753
he got falsely banned
support channel anyone?
@raven bison
@raven bisonsir vpn ban 76561199563987352
@raven bison
@raven bison my friend got falsely banned
