#support

1 messages · Page 534 of 1

dire ibex
#

@noble terraceshops are empty we cant buy anything any outposts ? barns fishings @noble terrace VENDORS ???
2x server EU

noble terrace
noble terrace
split bobcat
#

@blissful herald

thin plover
cedar sentinel
#

plz chack the ticket cause its hard to play vs esping in long with 10 deep

rough parcel
#

WHAT TO DO IF HACKING IS WRITING

thin plover
split bobcat
#

I don't know English well and I need a Russian admin @blissful herald

cedar sentinel
thin plover
raven mist
late carbon
#

where can I do tickets for cheating

shut oasis
lean linden
marble mantleBOT
#

Hey, @late carbon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

honest onyx
#

hello ive been in q for a while

thin plover
split bobcat
#

Do you have a Russian administrator right now? If not, then I’ll contact you

thin plover
thin plover
marble mantleBOT
#

Hey, @shut oasis

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

late carbon
#

@thin ploverI have a clip of someone cheating

thin plover
split bobcat
#

My inventory is closed, as if I were wearing handcuffs, but they are not, but I can do all other things, run, shoot, squat, sit on a chair and transport
@thin plover

honest onyx
#

im on sea long my ping is 280 i need to get rerouted or something, i dont have q skip so i dont want to leave and turn my exitlag on to see if it fixes my ping

thin plover
noble terrace
marble mantleBOT
#

Hey, @honest onyx

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

split bobcat
#

can you help with this?

woeful garden
#

Hello, we are a group of people that got banned because a new guy that got into the team today was cheating and we didn t know because he was going alone and was not fighting with us, so we didn't realise that he was cheating

hushed sun
#

my fucking kit just fell through the floor and I lost it? it's completely gone

silent pivot
#

!ticket

marble mantleBOT
#

Hey, @silent pivot

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rigid valley
#

!ticket

marble mantleBOT
#

Hey, @rigid valley

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cedar sentinel
thin plover
woeful garden
thin plover
marble mantleBOT
#

Hey, @woeful garden

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

white yacht
#

we did already

west galleon
#

hello Anabolic, I did make an appeal just now, please check it out

thin plover
#

if I'm not the banning admin, I can't really help much, it will be looked at eventually

fervent egret
#

bro its like the 4th day of me making an appeal and no one is looking at it

west galleon
#

how can we find out who banned us? we are 7 people waiting to play

near halo
near halo
#

Can you send a screenshot?

white yacht
full rover
#

is long down?

sick vine
#

i don t know what happend i got dicsconected for hacking

cedar sentinel
#

yah

woeful garden
# white yacht

we are a group of people that got banned because a new guy that got into the team today was cheating and we didn t know because he was going alone and was not fighting with us, so we didn't realise that he was cheating @near halo

west galleon
#

we all are together

near halo
#

Also can make a appeal, probably will not get unbanned but the admin who ban will give more informations about the ban

tall sky
#

long down?

shy remnant
#

US / EU ?

neat sphinx
#

eu long

chilly goblet
#

eu

shy remnant
#

Notified devs

#

I bet they are already aware tho

wet sundial
#

lost everything on rig becuase it crashes agfain

red pier
#

LONG DEAD

sick vine
#

i don t know what happend i cant join the server for hacking what can i do because i cant play on rustoria main eu

peak root
#

EU LONG DOWN

shy remnant
marble mantleBOT
#

Hey, @sick vine

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
#

Aware for EU LONG

neat moat
#

LONG

shy remnant
shy remnant
covert vapor
#

FIXXXXX SERVERRRRRRRRRRRRRR

shy remnant
#

It’s automatic

magic pelican
#

all good role it back again so we once again risk massive loot jesus

sick vine
#

how much time will take to see the appeal?

near halo
#

Depends of the admin, usually is 7 days, if you guys wait for the appeal get responded, the admin who ban will tell

near halo
neat moat
#

WTF LONG 😦

shy remnant
#

!report

marble mantleBOT
#

Hey, @elder badger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
#

We don’t take report over discord + no need to tag

gloomy sparrow
inland marten
#

1-3 BUSSNIES DAYS TO RESTART LONG?

shy remnant
#

Take a break

spring ether
#

any update for eu long ?

gloomy sparrow
maiden frigate
#

eu long rip

near halo
#

Do not spam here

gloomy sparrow
#

Support channel…..

vapid flare
#

how can i open a ticket?

near halo
#

how toopen a ticket

gloomy sparrow
marble mantleBOT
#

Hey, @vapid flare

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
maiden frigate
#

slot 700 eu long please

sharp sigil
#

my freind bought me vip 8 times and went through but i dont have vip

robust kernel
#

NİCE SERVER .^^

gloomy sparrow
#

Make a ticket in there and the payment team will assist you

tawny leaf
#

Hello, I have been recently banned supposedly by hack, since a bug occurred and I could see the stash through the snow as if they were outside, what can I do to be unbanned?ç

near halo
marble mantleBOT
#

Hey, @tawny leaf

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vapid flare
#

Hi, i really need to talk to some admin or support fast, i hope someone will help me.

gloomy sparrow
vapid flare
# gloomy sparrow About what?

because my team8s and i just got ban for a bug that one of my team8s could see the stash even if it was buried and that was a bug and we cant play now anymore, so imagine our anger. This is a misunderstood, and i hope we will be unbanned soon. thank you.

gloomy sparrow
marble mantleBOT
#

Hey, @vapid flare

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brisk dawn
#

WHY IS YOUR SERVER SO ASS

urban mirage
#

super bad lag on US main. Been going on continuously for about 15 minutes <@&274980199668645888>

hard pelican
gloomy sparrow
vapid flare
# gloomy sparrow !appeal

I already made the appeal but I don't think they will respond to us for quite some time, so understand that we want to continue playing our wipe and if you solve this error that you have had, we will not be able to play anymore and we want to keep playing this wipe, as you will understand.

shy remnant
marble mantleBOT
hard pelican
shy remnant
#

Where ?

tawny leaf
# shy remnant Where ?

xpixwel is there any option to be unbanned before since it is a really unfair situation

shy remnant
marble mantleBOT
hard pelican
# shy remnant Where ?

76561199087988497 idk where you want me to send it but before baning you must be aware of bugs

honest onyx
#

bro

fast salmon
#

@hard pelican welcome to rustoria

shy remnant
#

Should be solved within that time

spark wren
#

Explosive ammo on sea long is bugged

shy remnant
tawny leaf
shy remnant
#

Thank you @spark wren for letting me know

#

Wasn’t aware of that

marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 30 seconds to 15 seconds in this channel.

shy remnant
spark wren
#

restart steam

#

verifty game files?

honest onyx
#

wtf explo ammo is bugged !!!!!!!!!!!!!!!!!!!! its not working sea long toria, yous need to fix this ASAP exlpo ammo is not working

spark wren
#

@honest onyx already told them

shy remnant
spark wren
#

doesnt do dmg

shy remnant
#

Ok

#

Forwarded to devs

honest onyx
#

okay thank you, idk u cant hear it and it does no damage to a door for some reason, like we all thought we were clip dumping it with normal ammo because it doesnt make to explo sound when using, weird bug idk what the go is with it, cheers

steel root
#

Hello, I am a player playing on the Rustoria 10x server and I built a house, but I need to put a constantly open door for the ruft I made on the upper floor of my house, but the doors close automatically. Is there a way to prevent this?

honest onyx
#

BRO FUCK THIS EXPLO it works and then it doesnt

steel root
#

😦

steel moat
#

@shy remnant YO SORRY TO DISTURB BIG CHEATER ON RUSTORIA MEDIUM X8

shy remnant
marble mantleBOT
#

Hey, @steel moat

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spark wren
#

!report

marble mantleBOT
#

Hey, @spark wren

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

steel moat
#

pls maN

#

PLEASE SOMEONE I BEG PLEASEEEEEE SEND SOMEONE

clever matrix
#

hey admin

steel moat
#

PLEASE

torn pine
steel moat
#

YESSSSS I DID THE TICKET I BEG CHECK IT

clever matrix
#

some one ask me for voting his skin@torn pine

#

vote to get his skin into Twitch Drops

torn pine
#

Go to the website and upload and make a ticket

steel moat
#

OMG

clever matrix
#

is it real? or spam

#

"Rustoria | Holographic AK47"

near halo
marble mantleBOT
#

Hey, @clever matrix

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

noble terrace
#

It is a scam

#

Report them and block them

clever matrix
#

he said he will give me vip

noble terrace
#

It is a scam

clever matrix
#

oh ok

scenic whale
#

eu long die buy bysicle my bag just down from earth help

verbal tapir
#

Sea long subscribe out of stock?

torn pine
marble mantleBOT
#

Hey, @verbal tapir

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

verbal tapir
#

!vipstock

marble mantleBOT
#

Hey, @verbal tapir

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

jolly oracle
#

is there a channel for reporting

near halo
marble mantleBOT
#

Hey, @jolly oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jolly oracle
shy remnant
#

@spark wren @honest onyx apparently not a Rustoria only issue

#

Seems like a Facepunch issue in that

simple sigil
#

Hello admins of rustoria.co EU main I was banned for no reason, I have proof that I play without cheats, light screen recording when playing because I'm making a video

noble terrace
marble mantleBOT
#

Hey, @simple sigil

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rapid silo
#

Hey guys eu long 132ppl on queue

#

Are you really not considering expansion?

white lake
#

Can someone please contact jacob? Im supposed to talk to him, and was set up to talk to him like 3-4 hours ago.

fossil raft
#

I need to submit a report

near halo
marble mantleBOT
#

Hey, @fossil raft

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

placid island
#

US LONG?

steel dagger
#

rustoria using the Top of the line hardware guys, remember xddddddddddd

placid island
#

Server restart?

rotund bolt
#

US long is down

native delta
#

please fix us long reeeeeeeee

west osprey
#

US long is booting

vestal shale
graceful chasm
obsidian sigil
#

where can I report cheating?

west osprey
west osprey
marble mantleBOT
#

Hey, @obsidian sigil

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

graceful chasm
lunar elm
#

Hey admin my inventory is locked and I am not sure why could I get some help

west osprey
graceful chasm
#

how am i banned

near halo
#

im stuck in fucking ground

west osprey
graceful chasm
#

havent played in months

lunar elm
#

Ah sorry just what should I do from here?

red pier
#

EU LONG DEAD

dense ridge
#

yo

graceful chasm
lunar elm
#

Alright Ill try that first

dense ridge
#

eu long is unplayable rn

lunar elm
#

That didn't work.

obsidian sigil
#

Lorie, could I get in a call with you too show some evidence of cheating? Would only take less than 5 minutes of your time and would quickly get rid of some cheaters playing one of your servers

graceful chasm
#

@thin plover unban me i didnt do shit

thin plover
#

What is your steam ID

graceful chasm
#

one sec

#

dmed it to you

#

@thin plover

lunar elm
#

Ok well suicide didn't help the locked inventory so who should I contact instead to get further help with this issue

thin plover
obsidian sigil
#

or can I send them to u?

steel moat
#

I did a report over an hour ago about some guys blatantly cheating on Rustoria Medium, maybe 8 or 9 deep and nothing happened. Will nothing happen to them? I provided a clip and the logs will surely show they headshot everyone

graceful chasm
#

@thin plover unban me daddy

strong jungle
#

is long fucked again or is it just me?

thin plover
lunar elm
#

So am I just going to have my inventory locked for the entire 2 week wipe?

graceful chasm
#

no im in a rush my grandma is having a heartattack and said if i dont load in to us mondays she will die

west osprey
west osprey
lunar elm
#

I can take a pic

clever matrix
#

76561199511796695

#

cheater @west osprey 76561199511796695 ON SEA MAIN please help me

marble mantleBOT
#

Hey, @west osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

strong jungle
#

Is long okay?

west osprey
marble mantleBOT
#

Hey, @clever matrix

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lunar elm
#

@west osprey sorry to bother you but I sent it to your dms

graceful chasm
#

@thin plover daddy please my granny is seizing please daddy

noble terrace
#

womp womp

obsidian sigil
# noble terrace womp womp

Could I quickly hop in a call with you and show you a 15 second clip of someone blatantly cheating 🥺 🙏

graceful chasm
obsidian sigil
#

I could take 15 seconds of someone's time and get a cheater off your servers

cerulean plinth
#

FOR REAL BRO

obsidian sigil
#

but they want me to go through a whole ass process instead of just letting me screen share a clip

thin plover
#

we don't take report off discord

noble terrace
#

Unfortunately you were banned on our servers for cheating before you got game banned, which makes you ineligible to play here at all

#

You are free to play on other communities that allow game bans, but you were cheating while on our servers

#

I already did and it's irrelevant

#

You were cheating on our servers

#

Cheating bans are permanent

#

You already appealed on both accounts

light trellis
#

i need help im in a server and my inventory is locked

noble terrace
#

Cheating bans are permanent. You were banned for cheating here a week and half before you got game banned. You cannot play here

light trellis
#

ive restarted my game, done multiple emotes, and f1 killed various times nothing works

noble terrace
noble terrace
#

It doesn't matter

#

You cheated on the first one

#

You cannot play here

light trellis
#

thanks it worked

noble terrace
#

Because we review all appeals and a lot are approved

#

Cheating bans are always permanent

#

The admin who responded to your previous appeal was giving you our rules on game bans. These rules only apply if you are not banned while on Rustoria

#

Correct

#

Because if you are banned on one account, you cannot play on another

#

It does not matter

#

If you are banned, you are banned on ALL accounts

#

on all servers

#

You cannot play on Rustoria at all

#

No, you cannot play here

#

Your solution is to play on another community, my friend

#

Have a good night

summer gulch
#

Hey I need help

noble terrace
#

what's up baja

summer gulch
#

I got a message saying I got VIP July 5 2024 but I didn’t buy anything.

#

I bought one last week but not another one

noble terrace
#

You can play fair, you just can't play on Rustoria

noble terrace
dusk river
#

its saying im hacking when i never hacked in my life

#

can i get like pc checked or something

#

@noble terrace
can i have some help

#

<@&274971100184576010> anybody can i have help?

#

im waiting in vc im tryna play with a buddy

west osprey
marble mantleBOT
#

Hey, @dusk river

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dusk river
#

are we serious can you not check it i have never hacked in any game or any account

#

is it a vpn problem it doesn't say im banned it just says hacking

noble terrace
#

We don't pc check people

#

Just submit an appeal please

dusk river
#

and im gonna wait 1-3 buissnes days the server gonna wipe before than

noble terrace
#

What is your steam ID

dusk river
#

76561198808254026

hasty adder
#

Code Raiding is Baneable?

#

We just got code raided : (

west osprey
noble terrace
#

Wait 10 minutes

dusk river
#

ok

cerulean plinth
#

i would love for you guys to read tickets faster fgs

#

now cheaters found our base and they're camping us

rose field
#

i bought US main vip last week for the month and im sitting in queue

cerulean plinth
#

bro please support just check my ticket

placid island
#

US LONG GG

steel dagger
#

rustoria using Top of the line hardware guys, remember

bold tulip
#

VIVA FIDEL

cerulean plinth
#

bro support wya we're now getting raided

mystic rain
#

us long is down not trying to be annoying

cerulean plinth
#

nah bro fuck this

steel dagger
#

rustoria using Top of the line hardware guys, remember

vapid mortar
#

is it down or am I banned for no reason?

native delta
#

downed

vestal shale
vapid mortar
#

unban me please lol

turbid sandal
#

<@&274971100184576010>

lean linden
turbid sandal
#

us long is down again. has been down 10 min

lean linden
steel dagger
#

fuck rustoria fuck admins suck my dick

cerulean plinth
#

FR RBO

steel dagger
#

fucking servers fuckkkkkkkkkkkkkkkk why crash fucking shit server

cerulean plinth
#

we're getting raided by cheaters we reported about 5 hours ago

steel dagger
#

The server has gone down twice, I've lost helis and everything two fucking times.

cerulean plinth
#

we've lost our base that took us a good 10hours to build

steel dagger
#

They don't give a fucking explanation, they are fucking shit, all the rustorias are shit, the admins are useless, I hope they all die.

#

<@&274971100184576010>

#

<@&874995535881326632>

#

the mother of all fucking rustoria admins

#

they have destroyed my life

brave lance
steel dagger
# brave lance what is the problem?

because a recently wiped server crashes 2 times in a row and has such a long rollback, I have lost things 2 times because in such a short time

#

They don't say that Rustoria uses the best PC to provide the best possible experience and that's not the case.

toxic shard
#

it's not a question of hardware but software, game update comes with bugs like any other programs

steel dagger
#

I don't understand how far Russia is going to go, it was one of the best servers there was and every day the incompetent admins don't solve almost anything and the servers crash like never before

noble terrace
steel dagger
#

It may come with errors like other times but from there it crashes that is because the PCs do not work or they put more people than the server PC supports.

noble terrace
#

Admins can’t do anything to solve server crashes since we aren’t developers.

toxic shard
#

This makes no sence, that's not how things work

steel dagger
noble terrace
steel dagger
#

That has never happened, I have been here for thousands of hours and never

toxic shard
steel dagger
toxic shard
#

But the reality is that you seems to be complaining often in chat

#

therefore your latest statement is a lie

noble terrace
#

And you have not been

cerulean plinth
steel dagger
#

The VIP donation is not returned, right?

noble terrace
cerulean plinth
#

we're getting raided by cheaters we reported over 5 hours ago

toxic shard
#

never hapened before ?

noble terrace
toxic shard
cerulean plinth
noble terrace
cerulean plinth
#

both they're deep man just please do smth

#

great bro they're deep in core

noble terrace
#

If you used /ticket then we’ll get to it as soon as possible. Force wipe is exponentially busier than other days, but we’re trying to get through things as fast as we can.

cerulean plinth
#

bro its been 5 hours. asap my ass

steel dagger
#

That was due to hackers because you make a ticket and they answer it the next day after 10 hours when the hacker disconnected or got tired

noble terrace
#

It’s force wipe. We have thousands of players and hundreds of tickets

steel dagger
#

@toxic shard

noble terrace
cerulean plinth
#

bro make me admin or smth ill be fast

noble terrace
cerulean plinth
#

thats long bro just gimmi admin for 5 mins

noble terrace
#

No

steel dagger
toxic shard
noble terrace
toxic shard
#

sometimes it take a couple of hours depending on the cases and admin availability

zenith nest
#

where do i make tickets on cheaters

steel dagger
noble terrace
marble mantleBOT
#

Hey, @zenith nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

zenith nest
#

people with 400 hours or less on rust cheating

cerulean plinth
#

well gg lost that raid due to there being 2 cheaters and staff not doin shit

noble terrace
#

You’re not the only player who reported someone

#

We get to tickets as fast as we can

cerulean plinth
#

im sure we're the only "player" that has been deeped on by a 5 stack of cheaters ffs

noble terrace
#

I know in the moment it probably feels that way, but I can almost guarantee you that not all 5 are cheating

thin osprey
#

does it mater

noble terrace
#

What is your steam ID @cerulean plinth

cerulean plinth
thin osprey
#

one of them is 100 percent cheating

robust wasp
cerulean plinth
noble terrace
cerulean plinth
#

thank you man/women

noble terrace
#

lol

cerulean plinth
#

love you long time if you do smth xx

noble terrace
#

I’m not doing tickets myself but will try to get you a response

thin osprey
#

cheaters on 10x is cooked do u not have any security low profiles?

marble mantleBOT
#

Hey, @thin osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

noble terrace
#

Would recommend including them in your ticket and not posting them publicly

cerulean plinth
#

yeah mb

#

got a clip of them being blatent just a second ago

thin osprey
#

there ban avoiding also

cerulean plinth
#

got a shit ton of clips but i cant send them in ticket

noble terrace
marble mantleBOT
#

Hey, @thin osprey

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

thin osprey
#

how tf do i make a ticket

noble terrace
cerulean plinth
#

ight bet

solid girder
#

i have been waiting 10 hours

noble terrace
solid girder
#

for my ticket to be looked at Appeal #f640af

noble terrace
#

Appeals take 1-3 business days on average

solid girder
#

😭

#

am i able to turn my vip into store credits or something?

#

haven't even been able to play a server

cerulean plinth
#

i uploaded clips in my ticket

tight trout
#

cannot use /sil anyone got idea why

#

nvm

surreal rampart
#

i just got kicked "fly hack" when i jumped onto a car.

raven mist
celest roost
#

Hi my steam profile is (.)/ my team got codelock laid. So We want to know whether it's by Betrayal or by hacking. But there's a one clue. The people who raided us remain a paper with our codelock. So We want to know who make this letter.

#

Or can you show me a recode of our teams combat.

lyric basalt
#

@celest roost no need to share it here

celest roost
#

Then how can I get waiting for support voice channel?

deft hazel
#

Hey @lyric basalt Do you have perms to look into this cheater for me?

crimson sparrow
#

I bought a VIP , but there is a queue.

deft wagon
#

why vip all time out of STOCk

sleek jolt
deft wagon
grizzled briar
#

Someone is ghosting our clan, is there any admins who can help with this problem?

#

Should i write about it with tickets?

oblique escarp
deft wagon
prime vessel
#

@stiff widget

junior bronze
#

sea long cheater

summer gulch
#

Any help I have been talking to someone on payment support and they haven’t responded for 4 hours

prime vessel
#

@thin plover

deft wagon
molten flicker
eternal cosmos
#

We did

prime vessel
deft wagon
#

@molten flicker

eternal cosmos
#

Hard cheating

molten flicker
#

yeah, admin will look into it asap

deft wagon
eternal cosmos
#

Flying around the map

oblique escarp
deft wagon
#

@molten flicker can you tell me what i do

summer gulch
#

If it’s out of stock you can’t do anything

sleek jolt
deft hazel
#

He has been toggling all wipe

molten flicker
molten flicker
marble mantleBOT
#

Hey, @sleek jolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

deft wagon
#

how much time for i can buy vip

molten flicker
deft hazel
#

All good brotha, are any online?

deft wagon
#

now all out of

deft hazel
#

Ruining my wipe, lost over a box of guns

molten flicker
brave lance
celest roost
#

My ticket number is "Ticket #fe2d25" how long will it take to apply?

royal hawk
#

Are we allowed to replace members in solo duo trio servers?

raven mist
#

Also the replaced player cannot join back again

royal hawk
raven mist
royal hawk
#

makes sense ty for responding

oblique escarp
#

!ticket

marble mantleBOT
#

Hey, @oblique escarp

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lucid frigate
#

why arent my fireworks working

neat pumice
# oblique escarp !ticket

Facepunch are aware of the bug affecting explo ammo damage in certain situations, there's nothing we can do except wait for them to issue a fix unfortunately

heavy pulsar
#

Hey everyone, is any admin available? Could someone please check my ticket? I would really appreciate it.
#67437c

brave lance
heavy pulsar
junior bronze
#

sea long cheater, made ticket

flat viper
#

where to report for ban?.

brave lance
marble mantleBOT
#

Hey, @flat viper

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
flat viper
shy remnant
peak elbow
#

!report

marble mantleBOT
#

Hey, @peak elbow

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

urban fable
#

@shy remnant sorry to bother you but I won a giveaway that oat made for vip in the sea toria discord but I don't think it was added to my account properly

digital hemlock
#

/ticket

marble mantleBOT
#

Hey, @digital hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

shy remnant
urban fable
#

I have but im not entirely sure that anyone is actively on - oat is also offline

shy remnant
urban fable
#

yeah sweet man thanks so much help appreciate it

neat pumice
urban fable
#

can i lodge it there neither though theres no payment involved? it'd just simply be applying it to my 64id

#

didnt want to make a ticket and have it be for the wrong thing

neat pumice
urban fable
#

I understand, ill make a ticket now and provide you with anything you need to see if it was applied but didnt work properly, etc - thank you!

neat pumice
flat viper
shy remnant
heavy pulsar
#

Could someone please resolve my ticket? I have VIP and can't log into the server.
#67437c

flat viper
#

i have prob 10k+ hours and still got banned

rose rose
#

help, I'm waiting for a queue on the server and writing a timeout <@&274971100184576010>

neat pumice
rose rose
#

(

rotund jasper
#

How long does it take for staff application ticket to approve?

rose rose
zealous fable
#

How do I make a ban appeal

shy remnant
marble mantleBOT
#

Hey, @zealous fable

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

native brook
#

is there a ban log?

umbral tree
#

get the ban log

civic willow
#

banned for cheating for no reason

shy remnant
marble mantleBOT
#

Hey, @civic willow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy remnant
native brook
#

a list of people banned on the servers and what they were banned for

shy remnant
#

No

native brook
#

I was just banned for association and want to find out who on my team was cheating are you able to see?

shy remnant
#

Make an appeal and ask the banning admin in your appeal

native brook
#

ok

random idol
#

i join to server me banned for hack what to do

#

rustoria,magic rust

umbral tree
#

how do i make a support

shy remnant
marble mantleBOT
#

Hey, @random idol

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

umbral tree
#

got banned for association

shy remnant
marble mantleBOT
#

Hey, @umbral tree

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

manic dew
#

how do i report a cheater

shy remnant
marble mantleBOT
#

Hey, @manic dew

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spring nacelle
#

Hello i need help

rose rose
#

в

vapid surge
#

hi

lyric crag
#

How to stop paying vips every month automatically?

balmy cypress
marble mantleBOT
plucky vortex
#

!VPN ban appeal made steamID: 76561199000928636

#

he never played weekly server but got banned 4 days ago admin

#

!appeal

marble mantleBOT
#

Hey, @plucky vortex

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

plucky vortex
#

anyone here can help please?

#

<@&274971100184576010>

winged dagger
#

when new stock for SEA LONG VIP?

lapis sinew
#

hi

#

i am ban for cheat but nerver play your serv ????

gloomy sparrow
marble mantleBOT
#

Hey, @lapis sinew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
marble mantleBOT
#

Hey, @winged dagger

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

gloomy sparrow
gloomy sparrow
plucky vortex
#

Sorry a mistake he did not submit it he's on it right now

gloomy sparrow
plucky vortex
gloomy sparrow
normal snow
#

@ocean thistle VPN ban 76561199190742439

plucky vortex
leaden bronze
#

76561199244650854

gloomy sparrow
leaden bronze
#

This is a friend of mine who used the wrong vpn and got sent. Can you help him get in

plucky vortex
#

Thank you so much @gloomy sparrow

leaden bronze
#

76561199244650854

#

this he id

winged dagger
gloomy sparrow
#

He will have to wait for the banning admin to respond

prisma nexus
#

pls help appeal #34fb5c

gloomy sparrow
#

As i said please wait for the banning admin to respond standard response time is 1-3 business days

leaden bronze
#

@gloomy sparrow

prisma nexus
leaden bronze
#

can you help me

#

This is a friend of mine who used the wrong vpn and got sent. Can you help him get in76561199244650854this he id

gloomy sparrow
gloomy sparrow
leaden bronze
#

？

#

Wrong VPN caused me to be banned and I want help

#

76561199244650854

spark wren
#

"too many connections from this IP"

#

what does this even mean, and how do I fix it

leaden bronze
#

@gloomy sparrow Can I get help？

gloomy sparrow
zealous fable
#

Hey if I was playing in a team and it had a cheater in it but I didn’t even know that can I get unbanned

leaden bronze
#

Very thank.

spark wren
leaden bronze
#

I don't understand what "looking" means. Does it mean to make me wait?

gloomy sparrow
marble mantleBOT
#

Hey, @zealous fable

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zealous fable
#

Bro I like to play sea long idk why the fuck a cheater had to be on my team and he was also so fucking shit

gloomy sparrow
leaden bronze
#

Okay, thank you very much, i love you.

zealous fable
#

If I knew he was cheating I would have reported him but he didn’t look sus

kind shell
#

Hi, Can we arrange a time to discuss my case? @balmy cypress

winged dagger
#

still no VIP? 😦 take my money

upper forge
#

<@&274971100184576010>

gloomy sparrow
upper forge
#

sorry plate I have just been banned on rustoria sea long for playing with a cheater

gloomy sparrow
marble mantleBOT
#

Hey, @upper forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

upper forge
#

!appeal

marble mantleBOT
#

Hey, @upper forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lapis sinew
#

maybe one staff can come voc i am ban cheat but i don t cheatxD ????

gloomy sparrow
marble mantleBOT
lapis sinew
gloomy sparrow
lapis sinew
#

yeah

kind shell
#

he mean can u go to voice chat with him i guess

lapis sinew
#

yes

gloomy sparrow
#

I can't rn but what do you need help with?

lapis sinew
#

i am ban for cheat but i don t cheat ?

elfin quarry
#

I report the two player

gloomy sparrow
marble mantleBOT
#

Hey, @lapis sinew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
upper forge
#

76561199122580536

elfin quarry
#

Ezzz Dooc

upper forge
#

thats my steam and i have been asso banned i dont think anyone was cheating though

elfin quarry
#

Ezzz TAC two players use hack

junior bronze
#

@upper forge cyber ghoul the goat

upper forge
#

ur not wrong im sure he was not cheating though

elfin quarry
gloomy sparrow
marble mantleBOT
#

Hey, @upper forge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

gloomy sparrow
elfin quarry
#

2 players use the cheat

#

See me on everywhere

normal snow
#

@gloomy sparrowVPN ban 76561199190742439

gloomy sparrow
marble mantleBOT
#

Hey, @elfin quarry

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
winged dagger
#

increase slots for SEA LONG?

#

any VIP instock yet

upper forge
#

plate i have made an appeal im now just waiting on a response

gloomy sparrow
marble mantleBOT
#

Hey, @winged dagger

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

gloomy sparrow
#

please be patient while the banning admin reviews your case

upper forge
#

is there any way u can do anything as i was very loaded and very disliked and im scared my base will be raided?

gloomy sparrow
#

Unfortunatley not only the banning admin can look at your appeal

upper forge
#

is there a way i can find out who the admin is?

cerulean forum
#

do the servers auto kick for being idle? or can i afk?

gloomy sparrow
lapis sinew
#

wait i am ban maybe beacause i got me account hacked there i believe 1 month it can be his and i have proff if one can come voice channel

spark wren
#

How do I fix too many ips connected to this server even though im the only one in the house who plays rust?

visual fiber
#

How do I report someone who is d dosing me?

gloomy sparrow
marble mantleBOT
#

Hey, @visual fiber

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

visual fiber
#

!report

marble mantleBOT
#

Hey, @visual fiber

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

upper meteor
#

!report

marble mantleBOT
#

Hey, @upper meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lapis sinew
#

wait i am ban maybe beacause i got me account hacked there i believe 1 month it can be his and i have proff if one can come voice channel

gloomy sparrow
marble mantleBOT
lapis sinew
#

76561199216183648

spark wren
#

am I able to get whistlisted to sea long? my exitlag isnt allowing me to connect because of too many ip connections apparenlty

gloomy sparrow
shy remnant
#

Just try a different one if you get this error

feral sparrow
#

ЗА ЧТО БАН ???

lyric basalt
lyric basalt
marble mantleBOT
heavy pulsar
#

<@&274971100184576010> Could someone please resolve my ticket? I have VIP and can't log into the server.
#67437c

shy remnant
#
  • You have been answered to the same exact question already, so pinging us won't make things go faster #general message
feral sparrow
feral sparrow
lyric basalt
lyric basalt
marble mantleBOT
#

Привет, @feral sparrow

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

feral sparrow
# lyric basalt !appealru

ОТ СЕСЕДЕЙ ПРИНЯЛ ПАТИ Я ТО ОТКУДА ЗНАЛ Я С НИМИ ДАЖЕ НЕ РАЗУ НЕ БЕГАЛ ЖИВУ ОТДЕЛЬНО Я СОЛО ИГРОК(((

lyric basalt
feral sparrow
# lyric basalt podat' appeal i dozhdat'sya otveta

НЕМОГУ подать апеляцию пишет что за прет ненайден попробуйте подключить к нашим серверам пытаюсь подключится но не пускает

heavy pulsar
abstract oxide
#

why is there a player that i want to report not existing on ur website not by name or his steam id? while his team mate is.

lyric basalt
shy remnant
feral sparrow
noble gulch
#

High ping issues

lyric basalt
vale rover
#

@lyric basalt hi

feral sparrow
# lyric basalt ?

с утра строил дом выживал как мог в соло и ни те бан незачто а на сайте пишет что бан не обнаружен но зайти не могу круто так держать

vale rover
#

can I make an unabn appeal without logging into the serveri dont have access to my 2fa

ocean thistle
marble mantleBOT
ocean thistle
#

I can take a quick look but no promises

vale rover
#

76561198324443276

#

can you dm me if possible?

ocean thistle
# vale rover 76561198324443276

This is a legitimate ban and will need you to appeal if you believe it to be false. The reason of your ban is displayed when you try to connect to our servers.

vale rover
#

im afk in base for 2 hours and I come back to being banned

ocean thistle
vale rover
#

So? Im afk in base not doing anything bannable?

#

maybe my electrical wiring was messy but I dont think its ban worthy

ocean thistle
#

Then appeal

vale rover
#

but I cant, I cant login because my 2fa doesnt work

ocean thistle
#

Get that resolved with Steam

pastel citrus
#

Hello. I was blocked on the server - Rustoria.co - EU Mondays, although I haven't even played it, please check it out. Steam ID: 76561199101475331

hexed nimbus
marble mantleBOT
#

Hey, @pastel citrus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ocean thistle
hallow dagger
#

Some1 knows where is @balmy cypress he needs to text back about dav1s appeal. Hes been waiting like 3 day

pastel citrus
ocean thistle
pastel citrus
#

thanks

ocean thistle
#

No problem

pastel citrus
#

everything worked. Hurray!! I'm playing, it's great

ornate phoenix
#

@ocean thistle76561198140891491 hi there this account of mine was banned a while ago and just now 76561199684551822 this account of mine was also banned for ban evasion.my first account was banned for no reason at all, i was definitely not cheating and i was playing on a brand new pc. so there was noway. could u plz tell me why i was banned? because an admin from another server checked my pc, and he said im all good.

quasi forum
#

i bought vip 3 times

#

now still in q

ocean thistle
marble mantleBOT
#

您好, @ornate phoenix

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

near halo
marble mantleBOT
#

Hey, @quasi forum

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

#

您好, @ornate phoenix

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

ocean thistle
#

!appealcn @ornate phoenix

hallow dagger
#

@ocean thistle any info about luke?

ocean thistle
hallow dagger
#

He cant

ocean thistle
#

Can't what? Create an appeal or DM Luke?

hallow dagger
#

Thats why we waiting for luke he want to appeal for lukr cuz banned by cheating but hes can even login to the website cuz community banned bcs the Argentian method

kind shell
#

But i sent dm to luke

hallow dagger
#

Here it is

kind shell
#

I got respond once but thats it

ocean thistle
#

You'll have to be patient

quasi forum
#

i need help pls

ocean thistle
#

If it's been a few days like you said I would send another message in the DM to bump your DM to the top

quasi forum
#

i spent 30$ on vip and still not work

hallow dagger
#

Hai 1-3 bussines day.

ocean thistle
# quasi forum i need help pls

I see you made a ticket in the right place, you'll need to wait for a response from our payment team. Only a select few can handle those issues.

kind shell
#

I text him every day

quasi forum
#

now i got skipped

kind shell
#

I got the ban Wednesday

quasi forum
#

but i wasnt reqing

balmy cypress
#

Just wait for a reply @kind shell

#

you don't need to keep tagging, I have a lot going on and cannot reply right away

kind shell
#

Kk

hallow dagger
#

Letsgoo

dusty spire
#

hey my team are trying to eco raid a base and the door has been glitched to be immortal idk what to do

thorny dune
dusty spire
#

okie ty :)

lapis sinew
#

i am ban but i nerver play us medium

minor tangle
#

Wtf is this? how do i fix this

2b095a87077f60e3ee05ff9e18dc0df4.png
sullen musk
#

pls hepl i cant connect to server

minor tangle
opal frigate
sullen musk
#

okok

sweet rain
#

Can someone check my appeal

solemn stone
#

!admin

sweet rain
#

!admin

fervent epoch
#

!admin

#

need help for VIP

turbid forge
#

Any admin can check tickets on rustoria eu long?

hexed flame
snow saffron
#

i made af few reports on low pop

brittle epoch
#

how long does a restart take?

west osprey
west osprey
plucky vortex
#

VPN ban steamID: 76561199161846110 he was at US long 5 hours ago but got banned on US medium. Appeal made

clever creek
#

how main does a restart take?

urban light
#

gg U20

lyric basalt
west tusk
#

How can i refund vip

#

I bought wrong

#

Was going to buy us

#

@lyric basalt

west osprey
marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 15 seconds to 5 seconds in this channel.

north anchor
#

why do i keep on dying all the time sadge

brittle epoch
#

be more cautious

#

and get balls

north anchor
brittle epoch
north anchor
#

too late

brittle epoch
#

i suggest maining a monument

#

dont go to oxums or abandoned supermarket either

#

too high risk of grubs and such

north anchor
#

but what if im a grub

#

because all i have is a spear

brittle epoch
#

easy loot

north anchor
#

thank you man

#

i built near airfield

brittle epoch
#

airfield is mid and high risk so i dont suggest it

#

but it's alright

north anchor
#

ah well

#

but also near satalite dish

brittle epoch
#

satellite is the best in my opinion

north anchor
#

how many hours do you got

brittle epoch
#

you can get 300-400 scrap in a single run on a high pop server

brittle epoch
north anchor
#

i got 4.8k

brittle epoch
north anchor
#

got them all in lockdown, my excuse

brittle epoch
#

i do be running around with tsars and shit though

north anchor
#

i do be running around with bows

#

are you solo

brittle epoch
#

im duo/solo most of the time

north anchor
#

fair enough

north anchor
plucky vortex
brittle epoch
north anchor
plucky vortex
#

or any admin here can help please? mate got banned a couple hours ago on US medium but at that time he was playing on US long and made an appeal already

#

steamID: 76561199161846110

kind rose
#

my vip not working steamid:76561199147730444

near halo
marble mantleBOT
#

Hey, @kind rose

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

waxen dagger
#

why is my container is locked ?

#

@near halo

noble terrace
waxen dagger
#

/ticket

marble mantleBOT
#

Hey, @waxen dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

waxen dagger
#

thx

plucky vortex
fading warren
#

i have never played your servers ever and it says ive been banned for hacking???????

lean linden
#

Don't call out suspected cheaters here in Discord or in Global game chat

fading warren
#

acro

#

where do i make ticket

noble terrace
noble terrace
marble mantleBOT
#

Hey, @fading warren

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

plucky vortex
#

Its probably vpn ban he got banned after server restart

crimson turret
#

The server keeps giving me and my friends timeout 10 times between yesterday and today

magic pelican
#

how is the server this shit

bitter grail
#

lag

cerulean roost
#

nice donate server lagg niiiiiiiice

#

i5 13400f host moment

magic pelican
#

and if you charge back for this absolute garbage you get banned 😄

earnest mauve
#

something wrong with 10x?

brittle epoch
#

ALL SERVERS ARE SHIT AND GARBAGE BRO

earnest mauve
#

keep getting timed out while connecting

cerulean roost
#

admin cant buy good host on donate serv(

#

need more vip((((((

clever lance
#

GG Again same Steam Auth Failed from Yesterday

strange stirrup
#

KIm

mental furnace
#

#ROLLBACK ‼️‼️

brittle epoch
mental furnace
#

#ROLLBACK ‼️‼️

quick bluff
#

Hey admins! are you aware the server is down? just thought i would give you the heads up ThumbsUporia

mental furnace
#

#ROLLBACK ‼️‼️

desert basalt
desert basalt
marble mantleBOT
#

Hey, @earnest mauve

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

desert basalt
cedar nacelle
#

10x down

vocal orbit
#

can somebody fix the 10x server europe its freezing and now its down

nimble socket
#

why is it only ur server doin this eachtime???????????

image.png
vocal orbit
#

<@&274971100184576010>

north crest
nimble socket
#

Pay money to get on here then when it crashes gettin errors chucked at us that ive never seen before

raven mist
nimble socket
#

My tm8 has the same error

#

You guys timed him out tho so he cant type

raven mist
#

If it was the server it must for sure be anyone else complaining here no?

nimble socket
#

Bro

raven mist
#

Yes

nimble socket
#

Ur server had the same issue yesterday 😂

#

after it crashed

#

‘Had to wait an hour for hosts’

raven mist
#

Wasnt it this?

nimble socket
#

Maybe

raven mist
#

Hmmmaybe

#

What server is this?

nimble socket
#

Like i get theres only so much u can u do but its only your guys servers

#

Eu long

raven mist
#

And funny enough its only you 👀

nimble socket
#

And my tm8

#

Throughout my 14k hours ive never had any of these errors like ive had on only your servers

red dagger
#

I have 330 ping since yesterday, in rustia br long can anyone help me

raven mist
#

Never seen that one either, must be a great feature coming from this force

nimble socket
#

Always fuck up with force updates

raven mist
#

Send me a dm and your teammate aswll

warm monolith
#

on 10x server goes back but the kits we're which we took at the wipe are gone

karmic stratus
#

hello, I have a problem when I the Co his tells me hacking while I have never done hack I play in 2023 and there I wanted the recce and his tells me his EU Monday

noble terrace
marble mantleBOT
#

Hey, @karmic stratus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worn crystal
#

I get this error every time I get out of bed.

image.png
#

??

raven mist
#

Also is this on eu long?

worn crystal
#

update not visible

image.png
raven mist
tardy horizon
#

i got ban evesion after restart my 4g router

#

can anyone pls view my Appeal #f7e804

#

i have 7k h on my account and never do something illegal

hazy vortex
#

EU MAIN SO LAGGY

crimson turret
#

timeout x11

#

gg sv

#

"87 players ahead of you" :D

worn crystal
mossy path
#

admin on support pls

spiral atlas
#

we are waiting for support

mossy path
#

ye

gloomy bane
#

pbn

spiral atlas
#

we want support

raven mist
#

What do you need support with?

mossy path
#

i need to share screen

raven mist
#

Screenshare what?

spiral atlas
#

we will show u

#

vid

raven mist
#

A vid of what?

clever creek
#

FIX YOUR SERV

mossy path
#

i tped across the map after i swam for 5 grids cus my boat despawned

tardy horizon
#

@raven mist pls could you help me i get ban eveison when restart a 4g router can you help pls?

spiral atlas
#

of zzz lagging, boat dissapearing and teleporting

mossy path
raven mist
#

Not much we can do about that i'm afraid

mossy path
#

bruh i lost 2 full invs to the lag

spiral atlas
#

can t we get the shi we lost

ancient lagoon
#

Bro US Medium stack at a 20 player que for the past 2 hours like wtf

spiral atlas
#

at least some

raven mist
mossy path
raven mist
#

Especially not on officials

ancient lagoon
#

it was 450 last night

tardy horizon
#

@raven mist i have 7200h in rust and when i just restart my 4g router i get ban evasion pls could you check my appeal?

#

ty so much i see i got unbanned

void nebula
#

bro i got kicked because of this laggy server

#

steam auth

#

@raven mist

hazy vortex
#

@raven mist eu main so laggy unplayable

raven mist
tribal zinc
#

I just goti disconnected and when I go to connect to it, it says Steam Auth Failed

void nebula
# raven mist Forwarded it

bro i got it record all the server crashed and it kicked me out after waiting a whole day q can u skip me please

magic pelican
#

again it starts shitting itself the second we go out full ui aks

tribal zinc
#

@raven mist whats going on with this Steam Authinication stuff

#

I thought you fixed it yesterday and now its a problem again

raven mist
tribal zinc
#

Eu Main

stiff granite
#

steam auth failed fixe it plz ! westerday the same problem ! bought vip to not play wipe ? EU main server

magic pelican
tribal zinc
#

I remember yesterday it kicked half the pop on wipe day and they had to wait 2hrs before they could log in again

magic pelican
tribal zinc
magic pelican
steel wren
#

EU MAIN Server crashedf

tribal zinc
#

Jesus, average hrs?

magic pelican
tribal zinc
civic viper
#

EU MAIN LAGGING JUST RESTART IT

clever creek
#

FIX YOUR SERV

tardy horizon
#

eu Long lagging can you restart pls?

magic pelican
near halo
#

<@&274971100184576010>

raven mist
#

We're on it

cerulean forum
#

if your gunna have shit servers atleast have a 10min grace period

clever creek
#

FIX YOUR SERV

daring gorge
#

i cant join Steam Auth Timeout: No auth response

void nebula
#

let them time to fix

mighty hull
#

@raven mist

raven mist
#

@mighty hull

mighty hull
#

i just bought vip for amonth and it wont let me load in

steady jetty
mighty hull
#

?

pulsar grotto
marble mantleBOT
#

Hey, @mighty hull

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

covert vapor
#

i keep getting steam auth failed

mellow tundra
#

We're aware of the ongoing issues with connectivity to some servers, it's actively being fixed by our development team

mighty hull
#

if i bought for wrong server where i go

covert vapor
#

is that a fix to my issue?

tribal zinc
#

@raven mist can you get the server to be restarted? I understand there are problems you cannot fix but everyone is just getting disconnected from EU Main

mellow tundra
dusty forge
#

how can I get admin support?

raven mist
mellow tundra
tribal zinc
steel wren
#

Fuckin Rustoria

#

Rustoria Main Lag

civic viper
#

<@&274971100184576010> RESTART EU MAIN

warm sleet
#

The MAIN server is freezing continuously, can someone check the connection and process overload?

tardy horizon
#

guys pls EU long lagging can you

hazy vortex
#

WTF die to lag nice server

void nebula
#

FUCK THIS SERVER

steel wren
#

RESTAR FUCKIN MEN

#

Restart EU MAIN <@&274971100184576010>

half echo
#

Where to apply for unbanning?