support

[thin plover]

where?

[sweet sparrow]

should I cancel it?

[gilded lion]

when was the ban implimented

[thin plover]

yes

[sweet sparrow]

bet, thank you lads

[thin plover]

a while ago, you made an appeal and it was denied

[gilded lion]

oh yeah I think I do remember trying to appeal it. Is there anyway I can talk to a mod about trying to appeal again

[thin plover]

no

I am an admin, we don't do 2nd appeal

[gilded lion]

even if I wasnt the one cheating? My friend told me it was for teaming. You can look and see I am not banned on any other server

I remember talking to admin about it and him saying since the ban was so long ago he'd bring it up at a meeting to see if it can be reversed

[stray egret]

yo

[feral oasis]

Dms @thin plover

[timber sun]

Can someone help me with my ticket?

[hearty fulcrum]

This is something an admin will have to look at for you

[hearty fulcrum]

which kind of ticket did you submit?

[timber sun]

payment

just because I bought the wrong server

[hearty fulcrum]

Payment support tickets can only be handled by a select few members of our staff team in order to protect your personal and payment information. When payment support is online, they will help you out as soon as they can. We appreciate your patience

[timber sun]

thanks

I just need to change the server

[oblique willow]

could an admin check my report?

[hearty fulcrum]

an admin will check your report as soon as they can. admins go through tickets in the order that they are received, and there are many players requesting support at the same time. we appreciate your patience, thank you.

[crude sigil]

ban

[polar cairn]

What's up bilibili?

[crude sigil]

https://steamcommunity.com/profiles/76561198406809041/

Dear administrator,I have deeply realized my mistake! I promise to play alone in the future and never be with others again!! I have never violated server regulations, it's just an error in selecting teammates! Please give me another chance. I am very passionate about this series of servers and request that my server ban be lifted!
entreat@polar cairn

[marble mantle]

Hey, @crude sigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[polar cairn]

If you've been banned please submit an appeal and an Admin will review it.

[crude sigil]

@polar cairnI have not received a response to my appeal

A few months ago

[polar cairn]

Gotcha, was the appeal closed with no response?

[crude sigil]

yes

[crude sigil]

Unable to appeal again

[polar cairn]

That is correct. Once an appeal has been created and closed, the ban remains in place permanently.

[crude sigil]

I didn't violate the server rules, I just had a problem selecting teammates

[crude sigil]

But I really didn't know he was a hacker！！！！

[polar cairn]

The admins only ban if server rules are violated, they don't ban people for no reason.

[crude sigil]

Can we find the administrator

[polar cairn]

It wouldn't change the fact that the appeal has already been finalized. Once that is happens it is 100% permanent

[crude sigil]

I really didn't violate the server regulations. My teammate had a problem

[polar cairn]

Playing on any Rustoria server with a hacker is against the rules. There isn't anything I can do for you. You will have to find another server to play on.

[primal umbra]

I got banned and it says "come to discord", why did I get banned??

[polar cairn]

Was there a name on the message saying who to get in contact with?

[primal umbra]

it says "-jacob"

[polar cairn]

Okay you will have need to dm him in discord, you can search his name at the top right.

[primal umbra]

why does it say come to discord and not the ban reason??

[polar cairn]

He will go over that with you.

[primal umbra]

i dont see any admin online named jacob

[wet tinsel]

mano como abro ticket?

[marble mantle]

Hey, @wet tinsel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cairn]

Tag the admins and let them know you are here in discord per the ban message in Rust

[primal umbra]

I dm'ed him on discord do I have to wait now?

[polar cairn]

Yes he is very active so he will get back to you

[primal umbra]

is it possible to get banned for racism?

[brittle flint]

@primal umbra What do you think ?

[primal umbra]

I mean in voice chat

ik in chat yea but i didnt type any racist stuff in chat

[brittle flint]

idk man I personnally got banned for "cheating" from this server while I never used any program and I didn't even play on this server before, it's weird

is that something that ever happenned ? @polar cairn ?

[primal umbra]

like wtf does it say "come to discord"

and not the reason is that real?

[polar cairn]

I am not sure why he banned you, but there was definitely a reason for it. He told you to come to discord so you can discuss why. Tag the Admins to see if someone can help you out.

[primal umbra]

can I tag them at here or where?

[polar cairn]

Yes in here

[primal umbra]

<@&274971100184576010> why am I banned??

[polar cairn]

You can always submit an !appeal to try and revoke your ban. The admins will review it and get back to you based on the reasoning.

[marble mantle]

Hey, @brittle flint

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brittle flint]

@polar cairn Yes that's what I did and I'll be patient but I'm kinda confused

I just hope I'm not flagged as hacker because some malicious program is on my computer or some shit

[polar cairn]

I can't look into the reasoning, but the Admins will get back to you in 3-5 days. Thanks for being patient

[brittle flint]

Now I'm scared to even join another server

OK thank you for your answer

[primal umbra]

@polar cairn could u try to contact a admin for me to know the ban reason?

[polar cairn]

They will get back to you, please be patient.

[hearty fulcrum]

there are a lot of possible reasons. you will need to speak to @torn heart . feel free to leave him a dm or tag him here with your steam id.

[primal umbra]

I did but i just don't understand why the banning admin can't leave the ban reason and gotta do all this extra stuff

[supple wadi]

How I open ticket

[hearty fulcrum]

which kind? are you trying to report?

[supple wadi]

I had a ban I wanted to see if I could appeal but I go in the rustoria website and it says I don’t have one

[stuck compass]

how can i get latam sever ip adress?

[supple wadi]

???

[lean linden]

BR long
connect long.rustoria.lat:28015
BR Main
connect main.rustoria.lat

[hot crane]

I have a problem when I log on to the server and try to get up, I get kicked for Hacking, what should I do?

[lean linden]

!appeal

[marble mantle]

Hey, @hot crane

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hot crane]

Have I been banned? But then why can I lie down and not get up

could it be because I logged into an account with a lock?

[lean linden]

Hard to say . . Just submit an appeal and be patient . . someone will look into it

[supple wadi]

Can an admin help me with my ban? I got banned years ago and when I try to appeal it it says there’s no ban on rustoria website

[hot crane]

Or maybe I'm just in texture and I need to be killed?

Disconnected: Hacking, does this mean that I was banned?

[supple wadi]

Yes

[hot crane]

But I don't have anything at the same time

[supple wadi]

?

[hot crane]

ordinary players are already being given bans

I didn't use anything forbidden

and now I have to wait 1-3 days

[lean linden]

You still should be able to create a ticket via the wesite https://rustoria.co/support/report

[stuck compass]

thx

[lean linden]

You're Welcome (;

[hot crane]

if I have EAC on one account, will I have something if I play on the other ?

[lean linden]

You talking about an EAC ban in a different game?

[still solstice]

hello rustoria

[hot crane]

no

[still solstice]

I was banned 3 months ago under the pretext that I was cheating. I think I was treated wrongly, and I hope you look into my matter and solve the problem.
My ticket was closed for no reason under the pretext that the admin was sent by God and knows things that we do not know.

[hot crane]

I received an EAC 3 years ago in a post on another account

[still solstice]

id: 76561198004699394

thanks

[hot crane]

then I started with a clean slate on this account where I was banned, 30 minutes ago on the rastoria

[lean linden]

Just file your appeal and an admin will review everything and get back with you

[hot crane]

or maybe it's faster to consider the appeal? Since I got it for nothing

[supple wadi]

Would you admins know if I have no ban on the rustoria website would that mean I could play rustoria servers again? Or can they be inaccurate and just an error?

[lean linden]

You can't re-appeal . . Sounds like your ban is going to stay

[still solstice]

I will be back in two years and everything will be clear
Then who will compensate me?

Please send my problem to someone who understands and provides solutions to my problem

[lean linden]

Only an Admin can give you that answer . . even though you can't file an appeal because no bans are showing . . You can still file a ticket via the website (the link I already sent you)

[supple wadi]

I did that but was just wondering if any of you other admin knew to get a quicker response 😂

About to go to sleep soon and was just super curious to see if I can play on rustoria again

[hot crane]

or maybe it's faster to consider the appeal? Since I got it for nothing

[lean linden]

Just be patient my Friend, tickets are answered in the order they come in . . Nothing happens instantly

[still solstice]

Our ban was formed by agreement with a friend of the supervisor nice rustoria

Because I am honest in the game, I get banned and the cheater enjoys it

Solve my problem and remove the band. My account is very old and I play cleanly

https://steamcommunity.com/id/bandar_fahad/

I hope you have a good day. If you need me, let me know

Right, I forgot to tell you that I paid a lot of VIP money on my account

🤣

If I didn't love rustoria, I wouldn't talk about my account

It's true that I have videos on YouTube of me playing, if you need them, I will provide them to you

[grave sage]

Hi, I'm trying to connect to the BR Long server and it's giving me a connection attempt error. I am able to connect to other servers, but this one in particular is not working. I tried using a VPN and checking the game files and it still didn't work. Do you have any idea what I can do?

[still solstice]

https://www.youtube.com/watch?v=SiH1yIhUWSg

[lean linden]

No clue . . I just loaded into it now with no issue

[thorny dune]

Wait 5 minutes and try again.. if you continue to experience issues and are using the correct connection information from #oldserverinfo then I would recommend opening a #network-support-old ticket as the team there may be able to assist further.

[grave sage]

ok thx

[primal umbra]

@thorny dune can u tell me why im banned?

[thorny dune]

You should see a ban reason when you try to connect

[primal umbra]

it says "come to discord'' not the actual reason

[thorny dune]

Have you reached out to the admin? It should say a name at the end of this message

[hot crane]

How can I speed up the unban check?

[primal umbra]

I did hours ago and he hasn't responded

[thorny dune]

If you mean an appeal, once it’s submitted it’s just a matter of waiting for the admin to review it and respond

[thorny dune]

They will respond as soon as possible and get this sorted for you, as long as you’ve sent them a DM and let them know your here because of that message they will get back to you

[still solstice]

Berch Can you look into my problem
id: 76561198004699394

[hot crane]

What time do they start checking?

[thorny dune]

You are banned for hacking, you can submit an appeal if you believe this is incorrect https://rustoria.co/support/appeals

[still solstice]

I opened a ticket and was not given a chance to provide any appropriate response to my problem

[thorny dune]

It depends on their time zone and availability, they will respond as soon as possible. Feel free to DM your SteamID and I will ensure they are aware of your appeal.

[hot crane]

76561199361965550 Please pass it on. Thanks)

because I don't play with cheats, but I was banned (

[thorny dune]

Looks like you tried to connect with a game banned account

[hot crane]

yes, I'm playing CS 2 there, and I accidentally logged into rust on that account

[thorny dune]

Should now be fixed and you can connect

[hot crane]

Thank you, I love you)

[hot linden]

how do i verify ?

[thorny dune]

You can do this on our website https://rustoria.co/link

[polar flume]

Bro

Can i learn

Who is the cheater

We are in big shock

[polar flume]

Can you help me

[thorny dune]

I can try, what do you need help with?

[polar flume]

We wasted 30 hours till wipe so can we learn who was the looser cheater in our group

We all get banned this morning and we don’t have a clue who is the cheater can you tell me his nickname

[thorny dune]

Looks like G2gg was cheating in your group

[polar flume]

WHAT THE HELLL

THANK YOU BRO

[polar flume]

He is 40 years old and he was a builder for us bruh 🤡🤡🤡

[polar flume]

And thank you but is it anti cheat ban or admin ban?

[royal nexus]

can i get a mod

i need to fix a ban

[marble mantle]

Hey, @royal nexus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[royal nexus]

i cant bc i did it long time ago i need to talk with mod

[smoky cape]

Did it get denied?

[royal nexus]

no

i had to wait so many days for it to get lifted bc my steam got hacked

and i had to wait 4 months its been 5

i can play any sever beside rustoria

[viscid phoenix]

hi, 3 hours ago I was unbanned, but I still haven’t been unbanned

[lean linden]

Alright, try waiting 15 min and then try to connect

[viscid phoenix]

I've already tried several times

[lean linden]

Quit spam connecting and try waiting 15 min, then try to connect . . If that doesn't work we'll go from there

[royal nexus]

im still banned can someone fix it

[fast cloak]

how can i appeal my ban

[lean linden]

!appeal

[marble mantle]

Hey, @fast cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frosty lotus]

i got banned for playing with a hacker i didnt know. we met on rust groups he joined and we all got banned

[fast cloak]

me too

[lean linden]

Unless the "Hacker" gets unbanned . . you're gonna have to sit out your 7 day temp ban

[royal nexus]

i just need a admin

[fast cloak]

ethn were u allied with vert

[lean linden]

Did your appeal get denied?

[exotic saddle]

@thorny dune hi vpn ban 76561198313346975

[royal nexus]

its hard to explain

[lean linden]

Not really, either yes or no (;

[royal nexus]

no

[fast cloak]

i allied with this duo and they added someone too their team and a minute or two after we all got banned for playing with a hacker

they were getting slammed and i guess they got a cheater on rip

[royal nexus]

i had to wait 4months bc my steam got hacked so when i got new pc and made new steam i got ban evasion and yall said i had to wait 4months and its been 5months

i can play every sever but rustoria

[lean linden]

Probably should submit a ticket then https://rustoria.co/support/report

[lean linden]

!appeal

[marble mantle]

Hey, @frosty lotus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

!appeal

[marble mantle]

Hey, @fast cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[royal nexus]

i did it wont let me do it agian

again i did it 4 months ago

[lean linden]

Not talking about trying to file another appeal . . try and submit a ticket through the website

[exotic saddle]

@lean linden hi vpn ban 76561198313346975

[lean linden]

!ticket

[marble mantle]

Hey, @exotic saddle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frosty lotus]

bruhhh even if i met the dude 5 mins ago, me and my duo were already far in wipe and he joined for like 3 mins and we all got kicked

[lean linden]

Need to be more careful who you play with/add to your team . . you can always appeal your ban, doesn't hurt to do so

[frosty lotus]

i guess so but how do you tell?, do i really gotta be the guy that has to task manger check before playing with people. win or shine i wasnt hacking ill get unbanned but still a huge L

[royal nexus]

how long will it take

[plucky vortex]

!ticket

[marble mantle]

Hey, @plucky vortex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fast cloak]

how long does it take for my ban to be appealed

[lean linden]

1-3 business days is standard (could me more, could be less) . . Be Patient please

[fast cloak]

ok

[little beacon]

!report

[marble mantle]

Hey, @little beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lone nymph]

My account can't get into the server because of vpn. Can I unblock it, administrator?

[civic nimbus]

Where can i appeal for a fake ban?

[lean linden]

!ticket

[marble mantle]

Hey, @lone nymph

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lean linden]

!appeal

[marble mantle]

Hey, @civic nimbus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lone nymph]

My account can't get into the server because of vpn. Can I unblock it, administrator?

[lean linden]

Did you go to our website https://rustoria.co/support/report and create a ticket?

[lone nymph]

yes

[lean linden]

Good . . Now just be patient . . Our tickets are answered in the order they come

[lone nymph]

OK

thank you

[pearl cypress]

i got banned for playing with a hacker, I don't know if it's because of my behavior or my VPN. My VPN has been accelerating the node in Southeast Asia, and I haven't even killed a few people about my behavior. I've been chopping trees and mining. I just went to the home of someone who doesn't belong to my team yesterday, but he is someone I know and told me the password.im not an hacker.help me please.

[lean linden]

!appeal

[marble mantle]

Hey, @pearl cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lean linden]

!appealRU

[marble mantle]

Привет, @near halo

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[lean linden]

В этом случае вам нужно набраться терпения и подождать. . Стандартный срок ответа на обращение составляет 1-3 рабочих дня

[viscid phoenix]

6 hours have passed since the administration responded, there is still no unban

[full canyon]

Thanks for the ban of this d0g

another dog today is on on rustoria EU MAIN, already reported 🙂

[warm idol]

can anyone check my ticket?

[lean linden]

Tickets are answered in the order they are received . . Be patient

[warm idol]

okay

[brazen tapir]

im trying to submit a ticket and its just constiously loading

[lean linden]

On our website https://rustoria.co/support/report ?

[brazen tapir]

yes its still just loading for me

[lean linden]

Try clicking on the generic ticket button

[brazen tapir]

Currently trying same result

[fluid cave]

YO??

[lean linden]

Must be on your end . . Website is working just fine . . try to make a ticket while in game /ticket

[fluid cave]

My teammate and i just got disconnected for playing with hacker apparently, and are unaware of who, and how, how do we get around this?

[lean linden]

I just answered you in the #general channel?

[marble mantle]

Hey, @viscid phoenix

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brazen tapir]

alright submitted the ticket in game I have a clip of what I am talking about

[eternal basalt]

I got banned because I played with a hacker for 1 week and this ben is still going on and it hasn't ended yet steam id 76561199654284281

[viscid phoenix]

76561199059071267

[hexed nimbus]

ban ends exact time it was issued if it is passed that time wait 15 min after last attempt and then connect so it has time to sync data

[near halo]

Ticket #98715d
CHEATER GROUP RAIDING EVERY GROUP RIGHT NOW DO SOMETHING FAST PLEASE

SEA MAIN TORIA

[hexed nimbus]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

ive done it

i come in here daily and make tickets but its always too late

we are about to get slammed once again

[eternal basalt]

I was banned 1 month ago and it still hasn't expired

[hexed nimbus]

then be patient tickets get dealt with as fast as humanly possible and in order the come in you not the only person

[near halo]

it takes literally one minute. i take the time to gather all evidence and make it a fast process

10 minute rust accounts how the fuck do they even get on the server

[raven mist]

Theres more than only you making tickets

[near halo]

server is cooked

[raven mist]

So yes. It can take a little while.

[eternal basalt]

I was banned 1 month ago and it still hasn't expired

[marble mantle]

Hey, @eternal basalt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

you can always F7 report aswel and wait a month for EAC to deal with it

[near halo]

yea sick

the reason cheaters are getting so bad is because they arent dealt with

out of every cheater i report on these servers, eac gets them but rustoria never bans

[raven mist]

Ive seen other stuff

If you think eac is better you are cooked

[near halo]

this is my experience anyway

[hexed nimbus]

thats mostly due to the fact people calling them out so if the come to investigate the might have toggeled thats why you dont say anything just make a ticket and let staff deal with it.

[near halo]

my tickets always get closed because they get answered 12+ hours later

[eternal basalt]

76561199654284281

[versed quartz]

EAC is 30+ days later id prefer 12 hours

[near halo]

"player has gone offline, we will forward to eac"

[hexed nimbus]

Bi 2 weeks ago we caught one yesterday finally eac message came in hehehe

[near halo]

but they never check the entire group

[near halo]

ive been getting lucky with eac lately tbh

[raven mist]

You simply cant check a big zerg one by one

[near halo]

but still takes atleast a week

[near halo]

u look at the account. how the fuck do 10 minute rust accounts make it on these servers?

[raven mist]

Witht the amount of tickets theyr getting

[hexed nimbus]

well if its a 10 20 30 man group bespecific in your ticket who you expect to be cheating

[near halo]

why does ukn have a stricter policy for account hours?

its a fkn 4 man grouip ffs

[eternal basalt]

76561199654284281

[raven mist]

Could be alts. A new account is not always a cheater

[near halo]

brother

[raven mist]

Ukn is a training server lmao

[near halo]

i have enough experience on this game to know who is cheating. and i ALWAYS give evidence

in my tickets

[raven mist]

Your ego

[near halo]

no your just ignorant

[hexed nimbus]

#staff-applications maybe you get accepted and understand why things take time

[raven mist]

I am sure not. They need to see someone cheating before taking actions. Not blindly ban purely because its a newish account

[versed quartz]

[gloomy sparrow]

So you expect the admins do skip everyone else’s issues and tickets to check yours out?

[hexed nimbus]

Yes

[near halo]

all the staff come out once i start yapping in the chat

[versed quartz]

I believe so

[eternal basalt]

76561199654284281

[near halo]

ok now ur here go look at my ticket pls

[raven mist]

Half of us are not staff

[versed quartz]

Petition to close his ticket

[near halo]

im so fkn sick and tired of buying vip on ur servers just for u guys to protect these cheating gronks

[gloomy sparrow]

Well I suggest that you continue your yapping in #general since this is a support channel

[hexed nimbus]

lol you see any Red names here as those are actual admins and the aint becuase most likely the are going trough tickets so you make no sense now

[near halo]

im asking for support and your not giving it

[raven mist]

Nobody forces u to buy VIP. Also nobody forces you to play Rustoria

[near halo]

why are u even talking to me im not reading ur messages

[hexed nimbus]

i am im holding a gun to his head

[gloomy sparrow]

We have provided you with the proper steps to reporting someone

That does not include discord

[near halo]

brother i do it ALLL the TIME

you always close them

look at my tickets of how many ive made

100s , action never taken by toria. but always EAC gbd

[gloomy sparrow]

As Mike said before no one here is an admin

[hexed nimbus]

then finally stfu and wait your tickets turn as you yapping your mouth here take attention away elsewhere where its needed.

[eternal basalt]

76561199654284281

[polar flume]

I do have a question we are a clan that always play rustoria and we always buy vips to but today we one of our members get banned and he swear the god and said he have nothing and he is 30 years old and he was builder we don’t want to play dead server in force so is there any chance our bans removed before force and the guy who banned we kicked him too cause we have no idea is there anything we could do thank you

We play more than 1.5j hours in rustoria severs and in every wipe we play more than 40 hours and that is routine for us so can we make an 2 day exception

[hexed nimbus]

!appeal

[marble mantle]

Hey, @polar flume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[warm idol]

can anyone check my apeal

[primal umbra]

Yo if I got banned for racism will it say “come to discord” in the ban reason?

[hexed nimbus]

1 to 3 business days and its a weekend now

[hexed nimbus]

you would be muted unless there is more it might what name did it have behind it

[warm idol]

but my freind got answered

[primal umbra]

Nah I never typed anything racist or had any name that’s racist

[warm idol]

and i made apeal before

[hexed nimbus]

what name did it say after come to discord

[primal umbra]

Jacob

I dmed him yesterday still no response

[hexed nimbus]

@torn heart you got a CTD person waiting for you

[lean linden]

Alright, he hasn't made it back yet . . you just have to be patient and wait

[hexed nimbus]

just be patient for his reply

[primal umbra]

What are the reasons for putting come to discord in the ban reason instead of the actual reason?

[hexed nimbus]

multiple reasons he just wants to have a word with you and it will go from there to what will be done.

[primal umbra]

So it can literally be anything?

[hexed nimbus]

yes but you will know best as it would have been your actions that lead to this

[lean linden]

https://tenor.com/view/sweats-gif-25346666

You worried?

[primal umbra]

No im just confused

[lean linden]

Just chillax . . You'll find out when he gets back on my Friend

[primal umbra]

Okay I’ll wait

[hexed nimbus]

https://tenor.com/view/you-go-girl-gif-12815320275574392740

[brazen tapir]

can I get a estimated time on my ticket it’s been 2 hours and i’m still dealing with this guy

nvm cool he logged off thanks 👍

nope instead changed his name for a 3rd time

[runic verge]

any admins availables getting onlined by a cheater on eu main atm

[quasi dew]

!report

!report

[marble mantle]

Hey, @quasi dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm idol]

can anyone help me
Appeal #b732ea

[flat pond]

I was banned, please check me out

[near halo]

Did you appeal?

[flat pond]

yes

[near halo]

And you receive an answer?

[flat pond]

no

[near halo]

Usually is 1-3 business days to get a response

[flat pond]

why are they banned without a reason and verification?

[near halo]

We don't ban without reason

[flat pond]

Are you banishing because there are few hours and it plays well?

[gloomy patrol]

<@&274971100184576010> I have been banned by the server, the appeal system has no ban prompt, I need to ask for your help

[raven bison]

SEND YOUR ID

[blissful herald]

did you read your Ban reasons?

[gloomy patrol]

76561198040905453

[flat pond]

Where can I see them?

[blissful herald]

when you try connecing to server again

[raven bison]

You can play in 5-10 mins

[gloomy patrol]

Ok, thank you

[flat pond]

reason: Come to Discord.gg/rustoria - The hatch

[blissful herald]

The hatch

[blissful herald]

!steamID

[marble mantle]

Hey, @flat pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[flat pond]

76561199724846819

[blissful herald]

send a Private message to @balmy cypress wiht your steam ID and wait for a reply

[flat pond]

👍

[golden orbit]

Call the administrator

I love this server, I surf the internet on this server a lot, I don't know what happened to the VPN today, this is one of the few servers that I like, I hope it can help me solve the problem and make me more interested in this server

[naive narwhal]

where can i report cheaters

[vagrant leaf]

<@&274971100184576010> please tell me, I was banned from Rustoria even though I hardly played there, I decided to play and got banned, what should I do?

[naive narwhal]

one very blatant aimbotter on eu long

[subtle wasp]

<@&274971100184576010> Where i can report someone?

[marble mantle]

Hey, @subtle wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wicked orbit]

/ticket https://steamcommunity.com/profiles/76561199622467531 20 hour account triples me everytime non stop headshot with l9 silencer 300+ meters very suspiciouse

[marble mantle]

Hey, @wicked orbit

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar flume]

@blissful herald can ı ask you a question

I do have a question we are a clan that always play rustoria and we always buy vips to but today we one of our members get banned and he swear the god and said he have nothing and he is 30 years old and he was builder we don’t want to play dead server in force so is there any chance our bans removed before force and the guy who banned we kicked him too cause we have no idea is there anything we could do thank you

We play more than 1.5j hours in rustoria severs and in every wipe we play more than 40 hours and that is routine for us so can we make an 2 day exception

And the ban is anti cheat ban so there is a chance it might be mistake we are just wants to know if there is possibility for us to play on force wipe

I will be so happy if you can give me an answer

[vagrant leaf]

on the site they write that there is no ban, but in the game itself there is one, here is my steam id 76561199526198405

[ocean thistle]

You should be able to connect

[blissful herald]

you need to appeal and ask than in your appeal

[polar flume]

I already did but write an stupid thing cause I was to sllepy

Can you delete my appeal and I can create a new one

[blissful herald]

you can always go back and add a msg to it

[polar flume]

Thank you

[polar flume]

How can I do that

[blissful herald]

did you made a appeal already

usualyl got back on website

and open the appeal

[polar flume]

I did but as a said I was in shock and too sleppy so I didn’t wrote things I should and I want to change it

[queen harness]

!report

[marble mantle]

Hey, @queen harness

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

Send him a DM on discord and wait for reply

its most likly your discord setting

[silent oyster]

hello

any admins

[naive narwhal]

need admins on rustoria eu long

[silent oyster]

jes cheater runing

[naive narwhal]

yea

so blatant

[outer sierra]

!report

[marble mantle]

Hey, @silent oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[silent oyster]

ty done

[naive narwhal]

!report

[marble mantle]

Hey, @naive narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[naive narwhal]

BRO how is this cheater not banned on long

shitting on everybody

[rigid beacon]

how do i appeal a ban?

[viscid phoenix]

It's been 12 hours since the admin responded that I was unbanned, but the unban hasn't happened yet
76561199059071267

[outer sierra]

!appeal

[marble mantle]

Hey, @rigid beacon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

Should be fixed now

[lusty monolith]

Rustoria I'm banned on the server EU Main,why was I banned?

why????

[balmy cypress]

?steamid

[marble mantle]

Hey, @lusty monolith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lusty monolith]

76561199478856541

Rustoria I'm banned on the server EU Main,why was I banned? 76561199478856541

[balmy cypress]

DM me to discuss

[lusty monolith]

Where to??

In person

I wrote to my personal account

[frigid crane]

can someone help me with something

[gloomy sparrow]

How can we help?

[frigid crane]

someone added me on steam and said they where with you guys and told me to vote and sent me a link

i just wanted to know if it was real or not

[gloomy sparrow]

It’s a scam

[gloomy sparrow]

!scam

[marble mantle]

Hey, @frigid crane

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[frigid crane]

alr thanks

[lusty monolith]

Rustoria I'm banned on the server EU Main,why was I banned? 76561199478856541

[hexed nimbus]

!appeal reason is given in the disconnect message

[marble mantle]

Hey, @lusty monolith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fleet merlin]

hello

!bug

hello i really don't know how to solve this problem

@lean linden are u bussy?

!MOD

[outer sierra]

what happened?

[fleet merlin]

okay, so apparently all my Rustoria.co servers are "Attempt to connect Fail"

and i was on Thuersday wipe, but i can't join anymore

is this normal?

i really don't want to mess with firewall sh, i tried to verify steam arquives etc, but nothing

[outer sierra]

well, you can try connecting using f1 console with ip, restart internet, steam or just wait a few more minutes

if it keeps happening you should open ticket on #network-support-old

[true magnet]

yea, when I try to connect rustoria servers it says "disconnected: hacking" and I tried repairing service with eac and no success

[outer sierra]

!appeal

[marble mantle]

Hey, @true magnet

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow solstice]

!report

[marble mantle]

Hey, @fallow solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallow solstice]

!ticket

[marble mantle]

Hey, @fallow solstice

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crude quail]

/ticket

[marble mantle]

Hey, @crude quail

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

join vocie channel, you don;t need to make ticket

[crude quail]

I'm from Russia, I can't speak English

[blissful herald]

join voice channel

[prisma seal]

help

!help

!appeal

[marble mantle]

Hey, @prisma seal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mystic peak]

@balmy cypress hello

[primal rain]

can we get staff?

[fathom coral]

does the hero donator kit only have 2 uses or does it just go on cool down?

[desert elk]

hello I was banned for hacking
but I didn't use the software https://steamcommunity.com/id/sergo999sergo/

[fickle mango]

in 8000 hours had 1500 kills and suddenly this wipe has 250 kills with 6'5 kda? xDDDDDDDDDDDD

pls ban this cheatersXDDDD

[hearty fulcrum]

make a ticket, please. we don't accept reports over discord. https://rustoria.co/support or /ticket add (message) in game chat

[hearty fulcrum]

!appeal

[marble mantle]

Hey, @desert elk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slender meteor]

is there an admin here that could help me for a sec we got some cheaters camping our base and pre fireing us

[agile knoll]

!ticket make a ticket and admin will look into it

[marble mantle]

Hey, @slender meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[royal nexus]

i got a text back from admin it said he reopened my appel until the admin who banned me text back then he closed it

[primal rain]

!appeal

[marble mantle]

Hey, @primal rain

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slender meteor]

/ticket

[marble mantle]

Hey, @slender meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[royal nexus]

can i get help from admin please

[balmy cypress]

Hey, whats up?

[royal nexus]

so i got banned abt 6months ago was toldi had to wait 185 days and its been more then that bc my old steam got hacked i can play every server but rustoria and admin just told me i would get a text back from the admin who banned me but he closed ticket

like i just got kicked for hacking

[balmy cypress]

?steamid

[marble mantle]

Hey, @royal nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal nexus]

Hi there, the admin in the previous ticket said they re-opened your other appeal and it will be reviewed by the admin in charge. thats what admin just said but they didnt reopen ticket

76561199593152200

[balmy cypress]

Player will be banned until 29/06/2024 18:37. That is 3 hours ago.

You are already unbanned

[royal nexus]

i just tired it said i was kicked for hacking

[fiery yoke]

Hello, so someone contacted me on steam and is claiming to be one of the staff members here and is telling me to go vote for a holographic AK skin.

For twitch drops

I'm more confused than anything

Their username is Rustoria.co | Zerkees_

[toxic shard]

it's a scam, report the account to steam

[fiery yoke]

Figured it was Hensel why I came here

Hense*

[royal nexus]

im still getting kicked for hacking @balmy cypress

[balmy cypress]

wait a little bit of time

25 minutes

[muted gust]

WHYS THE #vip-stock-role-assign STILL NOT FIXED HELLO @raven bison

WTF ARE U GUYS DOING UR JOB OR NOT

[errant pilot]

can i get a admin in this john rq

[gloomy sparrow]

What do you need help with?

[errant pilot]

i just got banned for playing with a cheater and we didnt know someone was cheating and we want to know who it was

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @errant pilot

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Admins probably won’t provide that information

[muted gust]

hello whys the #vip-stock-role-assign still not fixed on mondays?

[gloomy sparrow]

Not sure but I am sure that they are working on it

[errant pilot]

can we join a call?

[muted gust]

i told it for like 2-3 weeks ago or even a month and its still not fixed

[gloomy sparrow]

I can’t vc rn

[errant pilot]

is there anyone that can vc rq

[gloomy sparrow]

If you want to figure out who cheated just have your team screen share when they join the server

[exotic pawn]

were all banned

[gloomy sparrow]

And the cheater should get disconnected: Hacking

[errant pilot]

we think it was someone that is offline right now

[exotic pawn]

he wasnt on

the cheater wasnt on when it happened

[gloomy sparrow]

But he was in your team?

[exotic pawn]

yes

[errant pilot]

yes we have a pretty big team like 10-15

[gloomy sparrow]

So that would mean that you were associated with him

[errant pilot]

yes we are okay with like getting the ban and stuff we just want to kick who ever was cheating out

as long as it isnt a life time one

[gloomy sparrow]

Send me the potential cheaters steamid please

[errant pilot]

we dont have them added on steam if we give you the names could you look

[pure nebula]

911 is one that might be cheating

[gloomy sparrow]

I can try give me name and the server and I the mean time make an appeal

[exotic pawn]

76561199483376936

[errant pilot]

76561199222608025

[exotic pawn]

he just said he bought cheats

i clipped it

[gloomy sparrow]

That is 2 different steamids

[errant pilot]

we just kicked him from everything

[knotty tinsel]

who was the cheater

[errant pilot]

it was the first steam id

[exotic pawn]

the one is ent

[knotty tinsel]

76561199222608025

[exotic pawn]

i clipped him saying he bought cheats and haasnt played with them tho

i can send it to you if you want proof

[gloomy sparrow]

No need to make appeals please

[exotic pawn]

okay

i made one on the site

can i put the clip in there?

[gloomy sparrow]

Yes put as much relevant information as possible

[exotic pawn]

okay

its a medal clip tho

so idk how well it will work

[pure nebula]

i made a appeal

[finite dagger]

how do I report someone currently cheating on one of Rustoria server?

[exotic pawn]

go to website

[pure nebula]

f7 them

[exotic pawn]

and make a ticket

[pure nebula]

or got to appeal and make a report appeal

[finite dagger]

tried reporting in game but dont think admin is active

[pure nebula]

it takes a little for admins to view the cheater

so just f7 him

[finite dagger]

where do I make th ticket or appeal? on the website only?

[errant pilot]

@gloomy sparrow how long are we banned for

[pure nebula]

https://rustoria.co/support/appeal

right there

[gloomy sparrow]

!report

[marble mantle]

Hey, @finite dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Try joining the server and you should have a timer

The standard ban for association is 7 days

[pure nebula]

it just says banned for playing with a cheater

[exotic pawn]

do ban appeals really do something

[errant pilot]

thank you man we make sure somthing like this does not happen again

[exotic pawn]

@gloomy sparrow how long does a ban appeal take

[knotty tinsel]

@gloomy sparrow we kicked the "cheater" and are hopping on a different server is there any way i could know who was cheating so we dont get banned on a different server?

[gloomy sparrow]

Standard response time is 1-3 business days

[exotic pawn]

okay thank you

[gloomy sparrow]

#support message

[finite dagger]

perfect thanks all for your help. I've reported the player.

[royal nexus]

still getting kicked for hacking @balmy cypress

[finite dagger]

Its really sad that there are so many cheaters, makes the game so frustrating and unenjoyable.

[royal nexus]

i need a admin

i was told i was unbanned but im not

????

[vernal tangle]

admins pls help me there was an error on your server, I was banned accidentally and I have confirmation

[torn pine]

!appeal

[marble mantle]

Hey, @vernal tangle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[royal nexus]

i was told i was unbanned but im not

[torn pine]

I do believe sometimes it takes time. I would wait some time and try again.

[humble sundial]

I have already linked my discord but can't seem to link my steam and it won't let me use the store in game with out it. What do I do?

[dusty saddle]

try restarting steam

[dusty saddle]

!link

[marble mantle]

Hey, @humble sundial

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[dusty saddle]

!unlink also try unlinking and relinking

[marble mantle]

Hey, @humble sundial

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[split topaz]

How will I know when my ban appeal has been read?

[dusty saddle]

!appeal it takes 1 to 3 business days, but they are quick. They will respond within the ticket online

[marble mantle]

Hey, @split topaz

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[median hollow]

CHEATER ON RUSTORIA 2X VANILA

[marble mantle]

Hey, @median hollow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[median hollow]

N11

[royal nexus]

im still getting banned for hacking and kicked from game and i was told it was fixed 4hrs ago

i can load any sever beside rustoria

i have already appel they said i was unbanned

can i get help its been damn 7hrs

@toxic shard

[wary delta]

I think my account got banned and I have no idea why can staff help me

[agile knoll]

What does it say when you try to log in

[wary delta]

It says connect discord link that doesn’t connect to anything skylogSTGT it is a invalid link

[real helm]

i logged on and instantly kicked out "Disconnected:Hacking", i have a previous game ban so can that be the issue

[wary delta]

I have never used hacks or anything and it banned me when I was offline so idk why I would be banned

[gloomy dragon]

hey i got banned because my teammates invited someone that was hacking but they didnt know. i wasnt even on i was at work. i just bought vip and never played with the hacker. is there a way i can get unbanned or my money back

[versed quartz]

Cullen I assume you mean't to say your ban says "Contact on discord SkylineGTST which is one of the Rustoria Admins? :)

[wary delta]

Yes but it says I can’t be connected to it when I look it up

[versed quartz]

!appeal @gloomy dragon

[marble mantle]

Hey, @gloomy dragon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[versed quartz]

Yes you'll need to get in contact with Skyline in this discord, you can more than likely ping him if that's what your ban reason says.

[warm yew]

i crashed in outpost and lost all my stuff it wouldent load me in can i please have my stuff back?

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @wary delta

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gloomy sparrow]

Admins won’t interfere with gameplay

[lusty slate]

cheater on main

[marble mantle]

Hey, @lusty slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

^^

Make a ticket

[real helm]

i logged on and instantly kicked out "Disconnected:Hacking", i have a previous game ban so can that be the issue

[lusty slate]

how is bro falling from the sky out of an attack heli

[austere token]

^^

[gloomy sparrow]

!appeal make an appeal

[marble mantle]

Hey, @real helm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[lusty slate]

and insta killing a 7 man while falling from the sky not insta banned

[real helm]

yes sir

[lusty slate]

makes 0 sense to me

[versed quartz]

Then make a report :)

[gloomy sparrow]

Make a report

[wary delta]

76561198324238118

[gloomy sparrow]

Please also DM this to @blissful herald he would like to have a chat with you however he might not be around so please be patient

[crisp socket]

everytime i try to sign in with steam it doesnt let me and i got banned for no reason as well as for my friends getting banned for association, someone help please

[thin plover]

!appeal

[marble mantle]

Hey, @crisp socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy dragon]

what does it mean when u cant play any server? My teammate invited a random to their team that they came across while heading to counter a raid. after a hour they got banned because the random was cheating and they didnt know. i havent been on all day and im banned from multiple severs but my teammates who were playing are only banned from rustoria. cant someone explain how or why im banned from multiple server not just rustoria even tho i wasnt even on and had no acknowlagement of what was happen

[gloomy sparrow]

What does the disconnect message say

[gloomy dragon]

unban 6days 9hrs reason playing with hacker but i wasnt even online i was at work

last time i played was like 14hrs ago

[gloomy sparrow]

What’s the disconnect message on the other servers you can’t access and what are those servers?

[gloomy dragon]

same thing

i put a indept appeal in how long does it take for appeals to go through

[gloomy sparrow]

Standard response time is 1-3 business days

What other servers can’t you access?

[gloomy dragon]

rustified rust moose intoxicated rustopia rustoria. ect i tried a bunch of different server

some of the one i tried would show me the message then kick me out of the game

would this be a game ban

[gloomy sparrow]

Well if you are banned from those as well I suggest appealing in their communities

[ocean path]

why when i try to join a rustoria server i get kicked and get the error nullrefernece exception?

[toxic shard]

There could be temp gamebans for playing with hacker

[gloomy dragon]

i can load in to creative ukgg

[toxic shard]

check your steam notifications

[gloomy dragon]

or bedwars but no server that lets u play a wipe

[toxic shard]

but those are issued by FP/EAC, we don't have any visibility on it

nor do we have any control on them

[gloomy dragon]

no steam notifications

[ocean path]

?

[toxic shard]

Verify your gamefiles

[ocean path]

I did twice

[toxic shard]

We do not share data with other community either

[ocean path]

and fully reinstalled

[toxic shard]

therefore if there is a cross server ban we are not the source of it

[toxic shard]

try deleting the map file, I don't have much other ideas

[gloomy dragon]

okay is there a number i can call or something. i wasnt even playing online when it happened.

[ocean path]

Did and still doesn't work. Its only happening on rustoria servers

[toxic shard]

It's a server ban issued by us doesn't look like a gameban

[gloomy dragon]

is ther a number i can call

[toxic shard]

For the ban on rustoria no, it goes on the website, for the other ocmmunities you need to contact them with their appeal process

[gloomy dragon]

so i need to make a appeal on all the other servers?

[fluid cave]

@toxic shard this is Loot goblins teammate who was actively playing at the time when we were banned, is their a way to find out who was hacking

[toxic shard]

can't speak for other server, but that would be the "normal" way to handle it

[toxic shard]

ask for it in the appeal

[fluid cave]

i already submitted an essay on what happened dont want to overflow yall just tryna figure this all out

[toxic shard]

add a message in the appeal

[gloomy dragon]

for the appeal is their buisness days include sat-sun or just week days

[toxic shard]

only the admin who will review it can take the decision to release this info or not

[fluid cave]

gotcha

[toxic shard]

For us it's 1-3 business days officially, but we tend to be active over the weekend (it's not a job)

[fluid cave]

/ticket

[marble mantle]

Hey, @fluid cave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy dragon]

okay thank you

[fluid cave]

thanks marc

[molten needle]

any admin by any chance could unban me pls i rlly wanna play rustoria its been like 2 years since i am banned from racism and i regret what i did

[fast cloak]

how will i know if i get unbanned or not

[median hollow]

bro dont regret a thing 💀

[real helm]

write on a piece of paper front and back "i will not be racist anymore"

7 sheets

[median hollow]

bro is a teacher

[molten needle]

if that would get me unbanned i swear ill do it lol

[median hollow]

shut it racist

[real helm]

no the warbandit moderators told me if i wanted to get unbanned for racism then to do that

[primal umbra]

I dmed the admin that ban me yesterday and still no response on why I’m banned

[ocean path]

what can i do about the error

[dapper bloom]

<@&274971100184576010> Hello, I cannot join the server, and the appeal system does not have any ban, please help to check it

[versed quartz]

?steamid @dapper bloom

[marble mantle]

Hey, @dapper bloom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dapper bloom]

76561199564479908

[merry fox]

why I be banned ？my Steam id:76561199029529375

<@&274971100184576010>

[noble terrace]

!appeal

[marble mantle]

Hey, @merry fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble terrace]

should be fixed

[dapper bloom]

Okay, thank you. I'm trying to join in

[lucid frigate]

this guy was muted for no reason are chatmods ok?

[noble terrace]

That is a mute by our bot. It deletes the message before you can see it.

[lucid frigate]

so can we not say that word?

[noble terrace]

I don't know what word you're referring to, but if it's a slur, then no

[lucid frigate]

is tut tut tut a slur?

[noble terrace]

No, that's just the bot message

[lucid frigate]

oh okkk

[noble terrace]

You cannot see whatever he said to cause him to get muted

It was auto deleted

@merry fox I told you to submit an appeal please

[merry fox]

Why was I banned for a player I didn't know.

[noble terrace]

!appealcn

[marble mantle]

您好, @merry fox

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[primal umbra]

Yo I dmed the admin that banned me yesterday he put “come to discord” and still no response, can another admin handle my ban <@&274971100184576010>

[noble terrace]

No, only the person who banned you is able to help.

[merry fox]

Sorry, I can't play games with my teammates just because I was banned. It's annoying

[primal umbra]

So I don’t understand why we are banning me if we are just gonna put come to discord the in the ban reason and no respond ????

[torn heart]

I've been at work all day, sorry man

give me a few and i'll get back to you in DM's

[primal umbra]

Okay finally…

[ocean path]

i keep getting kicked an getting error nullreferenceexception

only rustoria servers

[merry fox]

I don't understand why the cheating players I reported on the server have not been banned. Players who have not been cheating before have been banned

[noble terrace]

You made 1 ticket with us 14 months ago

If you are reporting via F7, those reports only go to Facepunch/EAC

[merry fox]

but i not cheater.You can check my data.If I was banned because of someone I know, I can understand, but I was banned because of someone I don't know

[noble terrace]

You shared a base with the person banned for cheating.

Wait for a response to your appeal.

[merry fox]

You can check my base in the game, I am a lone wolf lock

[noble terrace]

Please wait for a response to your appeal

[ocean path]

?

[hearty fulcrum]

!report

[marble mantle]

Hey, @haughty python

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Verify game files maybe?

Unsure, have not seen that before

[ocean path]

i alr tried that. Idk

[noble terrace]

Can you check F1 console when you get disconnected? It should show you the full error

[merry fox]

Can administrator help me check now? If there are no issues, please lift the ban for me. I really want to play games now

[fast cloak]

how do i know when i get unbanned it didnt tell me how long

[light summit]

hello. when you enter the server it should state how long your ban is for!

[light summit]

hello. 管理员回你了 你如果申诉了就请你等管理员回复

[copper siren]

Admins can you please come voice chat?
It's a question about a bug that just happened

I got the full recording of all

#438135163998699540

[light summit]

not an admin but happy to help. would you please be able to describe this bug please? in most cases, it's likely a rust bug that only facepunch can resolve

[copper siren]

We killed someone that was flying on a mini
His body and backpack fell
I picked up the backpack - all good
But the body was stretching for the both of us and we couldn't loot it
We waited for the body bag to appear so we could loot it, but instead of that happening, it just disappeared (under the map maybe? we think)

It's still likely there and there was no pvp or anything in the area, I'm recording from the moment it happened
Can anything be done?

[copper siren]

It's still likely there and there was no pvp or anything in the area
As in: If not the bug, we could safely save it
And still can, if it wasn't under the map

[light summit]

i would recommend you submit an F7 report to facepunch as it seems like a rust bug. admins are unable to interfere with gameplay and in this case it seems like your loot bugged out through the floor/ terrain

[fallow kindle]

says banned for hacking but i just bought the game

idk how this is possible

@light summit

[light summit]

!appeal - i'm not sure too but if you created a ticket i'm sure an admin could look into it for you 🙂

[marble mantle]

Hey, @fallow kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow kindle]

ok

[honest sapphire]

What should I do if I'm watching someone live streaming on tik tok cheating in us main

[noble terrace]

can you DM me the stream?

[honest sapphire]

@noble terrace just did

[flint mica]

need support for a rustoria server

@noble terrace

[noble terrace]

what's up

[flint mica]

hacker in rustoria server, rage hacking hard as hell

[marble mantle]

Hey, @flint mica

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint mica]

any way to get a admin to help with a ban?

dudes rage cheating his ass off @noble terrace

[fathom coral]

I sumbitted a cheater ticker an hour ago and havent heard back from anyone

[noble terrace]

!ticket can you make a ticket please?

[marble mantle]

Hey, @flint mica

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[flint mica]

tickets been created, weve been stuck in base for over a hour, hes just door camping and 200m beaming any move we make

[near halo]

Please consider that some players will just be better than you. None of the profiles you sent appear to be cheating.

💀 💀 💀 💀 💀 💀 💀 💀 💀 💀 💀 💀 💀 💀 💀

[flint mica]

we have clips of him speed hacking, level 1 accounts, private accounts, and literally speed hacking?

[noble terrace]

server?

[normal gulch]

I can't seem to Build. It jus says No Error.

[gloomy sparrow]

Not the place for this it’s a support chat also if remember right you were in here yesterday complaining about a cheater

[balmy void]

Can i get help in support real quick

@gloomy sparrow Might i get some help if your available

@noble terrace Are you available? sorry for tag, just trying to get back into server

[gloomy sparrow]

Yes with what

[balmy void]

Submitted a Ticket, but got banned for Authing on a guys TC, asked me to upgrade his base to full sheet for him, and got kicked on Trios 5x US for Exceeding Team limit, anyway this can be fixed?

@gloomy sparrow

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @balmy void

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[balmy void]

My man...

I already did an appeal, wipe is only 3 days long....

Cant wait that long, and im a VIP with yall...

[gloomy sparrow]

Whether you pay for vip or not is irrelevant

If you have made an appeal you will need to be patient while you wait for the banning admin to respond

[balmy void]

Understood, totally; just saying Im not here paying money to get banned for something like a auto-ban plugin

[near halo]

i wasnt talking to u. i was just saying what the admin replied to my ticket with

[nocturne prism]

@stiff widgetменя кикакает причина хакинг

[near halo]

its so funny because one of the people associated with them got gamebanned after my ticket was closed

"just better than you"

[nocturne prism]

@prodigyменя кикакает причина хакинг

[humble prism]

hey are there any devs or mods on . i got banned because i was associated with people i have had little interactions with

[near halo]

useless fkn admins

[nocturne prism]

admin

help

[near halo]

are you friends with homelander?

[nocturne prism]

всм

[near halo]

no? yes?

[nocturne prism]

no

[near halo]

oh okay nvm

[gloomy sparrow]

?appeal

[marble mantle]

Hey, @humble prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

Move to #general if you don’t need support

[humble prism]

i have made an appeal. i know its rules but i think its silly to be banned for being associated with people i have had very little reactions with . only joined them for them to stop shooting me.

im just trying to get bps on this server

[gloomy sparrow]

The rules are very clear on this

[humble prism]

yeah but i didnt know

[gloomy sparrow]

You just admitted that you benefited from the presence of a cheater

[gloomy sparrow]

Know what?

[humble prism]

how did i?

[gloomy sparrow]

…

[humble prism]

i said i only joined them for them to stop shooting me? they were greifing me? i dont see how thats guilty by association

i joined them not knowing they were cheaters.

[gloomy sparrow]

So you joined them so they wouldn’t kill you

Sounds like benefitting to me

[humble prism]

yes. but when i joined them i didnt know they were cheating

[gloomy sparrow]

Doesn’t matter the rules are also very clear in this

[humble prism]

like i dont understand why you are glossing over that part.

whatever. im gonna wait on an appeal or go to another server. kinda silly to chat and waste time here.

[gloomy sparrow]

Good luck with that

[humble prism]

[nocturne prism]

Admin

help

I'm being kicked off the server by hacking

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @nocturne prism

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proven merlin]

@gloomy sparrow 76561199670017728 I used a small plane to drive at high speed. He hit his head instantly. I think he is a hacker.

[gloomy sparrow]

!report

[marble mantle]

Hey, @proven merlin

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[proven merlin]

ok bro

Please review my ticket

[stark quiver]

I am a VIP.
Handle this Ticket # febf41 hacker as soon as possible.
He affected my gaming experience today

[gloomy sparrow]

Ticket are viewed in the order they come in please be patient

[gloomy sparrow]

^^

[merry fox]

Can you help me check now? If there are no issues, please lift the ban for me. I really want to play now

[marble mantle]

Hey, @merry fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry fox]

#4f9dff need reply

[primal umbra]

!report

[marble mantle]

Hey, @primal umbra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dim temple]

It's been 4 days since I filed my appeal.

[versed quartz]

It’s 30 days @delicate turtle

[near halo]

One message removed from a suspended account.

[lean linden]

The standard response time on an appeal is 1-3 business days

[near halo]

One message removed from a suspended account.

[lean linden]

Tickets are answered in the order they are received . . So yes, an admin will check your ticket when they get to it . . Please be Patient

[dim temple]

It's been 4 days already. Why is this not a standard situation for me?

[lean linden]

Today and yesterday don't count as business days

[hexed nimbus]

does not matter you still gotta wait out that timer its a 7 day temp for playing with a cheater.

[full canyon]

WHY U UNBANNED " Sweet " on rustoria EU MAIN ??? Still cheating Jeeez ! he just trigg his hax

Why people with vac can play on ur server ?
Why there's no " limite rust hour played " to join server ?

Do something please .. 2 big clan got banned this wipe, i reported 3 people and they got banned. so .. seriously, wake up guyz

[balmy cypress]

Make a ticket an admins will review

[balmy cypress]

Vac is nothing to do with Rust, we don't limit who can play as we have admins to review tickets.

[full canyon]

3 years ago on rustopia, you couldnt play if u had vac the year before

so , you can.. you just want more people in the server

[versed quartz]

This is Rustoria

[balmy cypress]

That’s rustopia

[full canyon]

and ?

[balmy cypress]

We have our own rules, why would we have to conform to what others do?

[full canyon]

Because it's boring man !

there's 10000+ cheater / wipe

[balmy cypress]

And yes? Is this a big secret? haha

We have active admins and always work to improve the response time on reports

It’s our #1 priority

[full canyon]

Bro..

[viscid glade]

whats the ip for the solo server ??

[versed quartz]

You can check on battlemetrics @viscid glade

[full canyon]

yesterday you banned " sweet " from rustoria eu main. Unbanned today ( we dont know why ). his steam acc level 0, no hours, no friend, but ok 🙂

WH + aimlock

[balmy cypress]

He was banned for “come to discord” where we investigated a few things but found nothing to keep them banned for

Make another ticket if you believe they’re cheating

[viscid glade]

i cant find it

[full canyon]

im not angry against u but .. we are players and this kind of people fuk our pleasure of play

[versed quartz]

What server are you actually talking about? Rustoria Solo??

[viscid glade]

rustoria eu solo

[full canyon]

what's this bro

he's cheating 100%

[versed quartz]

Plate unless I missed something Rustoria doesn't have a Solo server does it? lol

[gloomy sparrow]

There is no such server

https://rustoria.co/servers

here you can find a list of our servers

[viscid glade]

okay thanks

[versed quartz]

[ember stratus]

im have problem admin please help

[drifting geode]

!appeal

[marble mantle]

Hey, @drifting geode

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blazing niche]

Hello, i have banned for cheats, but i have never used cheats. Please check it. I think it is mistake. i need unban to play.https://steamcommunity.com/profiles/76561198197012025/

I wrote you, but you didn't unban

<@&274971100184576010>

@everyone

i can't write appeal at site

[ember stratus]

!appeal

[marble mantle]

Hey, @ember stratus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[barren remnant]

hello Appeal #58b505 can you please

[tacit folio]

hi Appeal #31410e i have a proof

[rigid dagger]

#support Hi. Help me admin. Ban Evation. Why? Eu long. UNKNOWN PLAYER
76561199002378811

[lavish quest]

i cant log in to my steam account to appeal my ban is there anyway a admin can help me

[toxic shard]

Before appealing you might want to recover access to your account

That's way more important

[lavish quest]

no i can log in but when i’m on the rustoria page i can’t log in with steam to link my account

[atomic agate]

yo we got a cheater on x5 no bps

[lavish quest]

your polish?

[atomic agate]

y

[lavish quest]

bc i am and i saw ur bio

[atomic agate]

ok

[marble mantle]

Hey, @atomic agate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lavish quest]

can an admin make a in discord ticket please because when i try to login to rustoria to link my steam it says error and never lets me and because my friend appealed and got approved and i was hoping if i would be to because we did nothing wrong

[bronze wadi]

how do i make a ticket to talk to a admin?

[lavish quest]

rustoria webpage

[bronze wadi]

uhmm?

admins is this a scam or not also wtf, if im getting random messages off you guys

if its legit im not impressed, if its not legit, make sure others no its a potential scam

[gloomy sparrow]

!scam

[marble mantle]

Hey, @bronze wadi

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[gloomy sparrow]

What do you need to talk to them about?

[balmy void]

How long does it take for an appeal? Is it handled per appeal that comes in order? Or

Also how to get donator tag in discord?

[molten flicker]

!verify

[marble mantle]

Hey, @balmy void

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[balmy void]

@molten flicker and the appeal portion?

[molten flicker]

1-3 business days, usually faster.

[crude tundra]

76561199681487465，EU medium，not a hacker and have been banned from entering the game.8 hours ago, I have already inquired on the official website but have not received a response.

[near halo]

Appeals can take 1-3 business days

[empty zenith]

I was banned but I don't know why, I didn't use 3 party software etc.

He may have been banned because of my friend's game, which I'm not sure about, because he was playing games on Steam. He got banned from Rustoria for a reason I don't know. When I clicked on it, it said hacking. I switched to my own steam and I wasn't banned. When I logged in from your server in that environment, this account might have been automatically banned.

Is it possible for you to open it after reviewing it because I have never used 3 party software and it has never been used on any of my Steam accounts.

@gloomy sparrow
@near halo
@molten flicker

76561198941848666 id

[obtuse barn]

Any way to figure out who the cheater was on a temp ban by association? We're trying to figure out who to game report too since we had a bunch of neighbors in the team we don't know.

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @empty zenith

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[cerulean brook]

FUCKING SUPPORT ANSWER MY CHAT

[empty zenith]

Appeal #ed844a

[polar cairn]

What's up?

[gloomy sparrow]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

xpiwel i need to talk about my ban

@shy remnant

[cerulean brook]

check my appeal

[shy remnant]

DM me

[near halo]

i dmd u

[cerulean brook]

where is all support

[polar cairn]

I am only an Chat Moderator, you will have to get in touch with an Admin. Appeals take 1-3 days for a response.

[cerulean brook]

who can take my ban awaey faster

@shy remnant i wana talk my ban

[shy remnant]

Wait for your appeal to be answered

[cerulean brook]

how many days i need wait for this shit

banned for no reason

[shy remnant]

1-3 business days

[cerulean brook]

very nice i like slowly support

[humble prism]

wabazzii at least you got admins who were respectful and not twisting your words. the one i got last night was zero help

[cerulean brook]

yeaa

you know i got ban for playing cheater and i not online last 3 days and i got ban saturday love this admin

[obtuse barn]

Is there any quicker appeal support for vip accounts?

[craggy rapids]

its scam or what?

[boreal gazelle]

yes

[polar cairn]

Yes that is spam, don't reply to them. You can report them in steam and block them, that would be the best thing to do.

[craggy rapids]

ok tysm

[gloomy sparrow]

!scam

[marble mantle]

Hey, @craggy rapids

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[rare ember]

US LONG need help with Aimbotter. "farmer" ign. not sure how else to report this. been toggling for hours

[marble mantle]

Hey, @rare ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rare ember]

thanks

[humble prism]

i think its silly to be banned because of other peoples stupidity especially when you dont share resources or a base or even communication with them

all that work down the drain just for people to tell me wait 1-3 business days. the server wipes tomorrow. and im new to the server and wanted to get bps on a new server]

this is ridiculous .

hell the funny part is. even if i actually knew the cheater was on my team and reported to yall. i would still get banned. im reading your rules and its kind of a double edge sword

[raven mist]

If you reported him you mightve not been banned no. I know its anoying however its only a temp ban. Try to not get full randoms in your team