#support

1 messages · Page 528 of 1

manic kayak
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76561198357049327

brazen bloom
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Hello I just bought monthly vip accidentally as subscription instead of one time payment, if I cancel subscription on the website will that cancel next month? or is that like a refund button.

balmy cypress
brazen bloom
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wasnt trying to refund just wanted to make sure the subscription didnt carry on next month

static crane
#

One message removed from a suspended account.

hallow blade
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i was getting my asset warmup before the server went down and mid load in it wiped and disconnected me, my audio isnt working properly and dont have vip to skip queue. Is there any way I can get support on this issue?
@gloomy sparrow @balmy cypress

cursive spear
#

hello, good afternoon. question, I have a problem and it is that I can't skip the queue when the game closed and I was already inside the server and it didn't take me even 5 minutes to get back in and I already had the queue again, is there some way to work it out

@balmy cypress

timber crescent
#

anyone on the 5x trio? admin wise

#

theres 2 groups teaming

gloomy sparrow
marble mantleBOT
#

Hey, @timber crescent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
hallow blade
# gloomy sparrow Rustoria doesn’t have a grace period

i was getting my asset warmup before the server went down and mid load in it wiped and disconnected me, my audio isnt working properly and dont have vip to skip queue. Is there any way I can get support on this issue? (currently on rustoria us main ingame) haven't left
@gloomy sparrow @balmy cypress

gloomy sparrow
hallow blade
balmy cypress
honest turret
#

can someone help i bought skip for the eu small on accident

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i meant to by the US

balmy cypress
timber crescent
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i already submited a ticket 2 of them and i have a clip

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i would like to talk to an admin

honest turret
#

i submitted a ticket

gloomy sparrow
timber crescent
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i cant upload it atm i was more along the line of showing the admin

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they both just killed me countered my counter raid and there gonna just tp out

rocky cedar
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I need admin for support

gloomy sparrow
rocky cedar
#

Playing with cheater

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I want to know who im so confused

honest turret
#

I submitted a payment support ticket but no one is responding

gloomy sparrow
marble mantleBOT
#

Hey, @rocky cedar

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rocky cedar
#

do you get banned for having people in your group

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even if you dont play with them

timber crescent
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like 5 seconds in a chat with an admind i can show me killing both them after the countered my raid together and there both in there looting away talking to each other while

gloomy sparrow
gloomy sparrow
honest turret
#

would it be faster to just refund and buy the other one? @gloomy sparrow

#

my team needs me lol

queen pulsar
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what is going on w rustoria eu small

gloomy sparrow
rocky cedar
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I dont even know who was on my group I am a duo with wookums, people leave and join groups all the time, thats stupid if you dont even base with them

honest turret
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no thru the ticket dog

rocky cedar
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I have no association with cheaters unless wookums betrayed me smh

queen pulsar
#

plate vafan gör du här

honest turret
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im just trying to get back on asap

gloomy sparrow
frank coral
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i got timed out from eu small i cant get back in? only me

gloomy sparrow
blissful herald
flat viper
#

how to check ban status?

gloomy sparrow
timber crescent
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how long do i have to wait to talk to an admin?

gloomy sparrow
hollow frost
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HELLO, I BOUGHT THE VIP FROM THE EU REGION BY ACCIDENT AND I WANT IT IN THE US, NOT USED, COULD YOU MAKE THE EXCHANGE FOR ME

timber crescent
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and of course they said they werent teaming can someone please drag me so i can show them this clip

rare crane
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yoooo why tf iss queue sso godamn slow

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ive been in the queue for an hour and i sstarted at 100 people wtf

gloomy sparrow
rare crane
#

open up mores spots

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or make people dc

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pl

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pweasse

rocky cedar
loud atlas
#

hello, can i get some assistance of a problem ive been facing since maybe 5 hours or so?

#

<@&274971100184576010>

blissful herald
hearty fulcrum
loud atlas
#

damn everyone knows me by now, ha. ok thanks ill check that even tho i know that the things they gonna suggest me doing is just a waste of time but lets see if they improved.

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cheers btw

hearty fulcrum
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Best of luck ThumbsUporia

foggy dawn
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<@&274971100184576010> I Have be banned and it will not let me make a appeal

echo venture
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no worries man, all is good, have a good one @warped leaf

foggy dawn
#

rowdyddog is what id

#

is my id

west osprey
marble mantleBOT
scarlet harness
#

report

marble mantleBOT
#

Hey, @scarlet harness

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

foggy dawn
#

@west osprey my id is 76561198981945545

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@west osprey is that the right thing?

west osprey
foggy dawn
#

@west osprey thanks

scarlet harness
#

admin pls take a look at Ticket #3a393b he is spinbotting rustoria eu main

sharp vector
#

hello i got banned for playing with hacker but im solo can i have help pls

marble mantleBOT
#

Hey, @sharp vector

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hearty fulcrum
queen pulsar
#

plate im stuck on eu small can you help me lmao

pearl nebula
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Bruh

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Im at US samall and the server kick me and now I have 192 playes before me

sharp vector
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ok thx i made my appeal

gloomy sparrow
gloomy sparrow
pearl nebula
#

wtf

stuck knoll
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bro i was in que for 2 hours on US Main and when i get in my game crashed and now im in a 300 que

hollow yoke
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how do i submit a ticket?

pearl nebula
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I was in middle of a PVP and the server kicked me because of the queque

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it has no sense, now i have 200 players before

frosty ore
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i waited through the que and as soon as i stand up i get kicked out the serverpepehands

distant yarrow
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how long is queue

frosty ore
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375

distant yarrow
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as in minutes

frosty ore
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4 hours

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ive been waiting

distant yarrow
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dang id rather start later

stuck knoll
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CAN I PLEASE TALK TO AN ADMIN PLEASE!!!!!!!!!

distant yarrow
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why

stuck knoll
#

bro i got kicked when i got into the server and now im in a 350 QUE!!!!!

distant yarrow
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have you thought about getting a better pc instead

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not the admins fault

stuck knoll
#

bro my pc is 5k and i got it like 8 months lol

distant yarrow
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how much ram you have

crisp kestrel
#

yo did i get unban on rustoria

stuck knoll
#

32

jagged linden
#

may i please have a admin delete a mini for me it fazed through the roof and it is in open core. If it breaks it will mess up all the industrials stuff hooked up. Rustoria us mondays

crisp kestrel
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i need admin

agile knoll
prisma quail
#

Electric ovens are melting very slowly, can you please speed it up EU LONG server

prisma quail
knotty helm
#

1567836719 @blissful herald

near halo
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sent a quick support ticket

timber crescent
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when teams team do only the offenders get ban or the whole team?

rich magnet
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how do i report someone

knotty helm
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i need help can some one help me

rich magnet
#

!report

marble mantleBOT
#

Hey, @rich magnet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

anyone answering tickets?

distant yarrow
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whats the queue on us main

agile knoll
nova temple
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hey i just waited a 400 que on rustoruia us main and im stuck on reicivnf data after waiting the que for almost 20 minutes

distant yarrow
soft shuttle
#

hello when my friend is trying to log in it says kicked for hacking but he s not cheating

light summit
marble mantleBOT
#

Hey, @soft shuttle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

nova temple
#

I waited 4 hours and im stuck on reicivng data

distant yarrow
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damn bro that sucks

merry storm
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Good evening I've paid vip subscription but iam still stuck in queue

gloomy sparrow
steel plover
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Oh sorry mistake

gloomy sparrow
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!vipstock @frosty ore

marble mantleBOT
#

Hey, @frosty ore

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

glossy wren
#

Hi I tried to join and it kicked me for hacking, I have a ban from 1,300 days ago on my main account, I was new to rust and I tried to find a friend on the official rust discord looking for group, someone send me a fake friend link for steam and I mistakenly signed in and got my entire steam account stolen for a night, they used my account to hack and I never have been able to get it appealed from my account, could I please be accessed I have a decent amount of hours on my new rust account and have had no bans or anything because I’ve never cheated

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The alt account I’m using is also an account I’ve had since 2016 when I was a kid I would play games on this account

lavish cipher
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Hello can anyone help my friend get into the server?

grand drum
#

Can someone tell me what the death bag despawn times should be on 5x?

marble mantleBOT
marble mantleBOT
#

Hey, @lavish cipher

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

glossy wren
#

my steam id is 76561198362835903

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didnt see anywhere to put it with that link

hearty fulcrum
glossy wren
#

@marble mantle

pine blade
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I need

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Help

glossy wren
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i did but this person just said to put it here

hearty fulcrum
glossy wren
#

rustoria mod?

hearty fulcrum
#

that is a bot. and it was asking for your steam id

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if you go to this site

hearty fulcrum
glossy wren
#

the link the bot gave me just told me my own id

hearty fulcrum
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we do not accept ban appeals over discord

hearty fulcrum
#

i gave you a different link

pine blade
glossy wren
#

i did the apeal thing after my first message

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then the bot said that and i got confused

hearty fulcrum
hearty fulcrum
pine blade
#

2024-06-06 16:52:00

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its dont finish

hearty fulcrum
# glossy wren i did the apeal thing after my first message

If you have already submitted an appeal, then you are good to go. I recommend replying to the appeal to include your main account's Steam ID or link as well as any proof you have so that the admin has all the information they need when they first check the appeal. The rest is up to the admin to decide, so you will have to wait a while.

hearty fulcrum
pine blade
#

no

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that when i purchased it

hearty fulcrum
pine blade
#

i make

hearty fulcrum
#

only few people can help with vip support tickets, so please wait

#

it's to protect your information

pine blade
#

ok

hearty fulcrum
#

hello, do you need suport? @warped leaf@merry storm

merry storm
#

Yes trying to get my vip subscription figured out, I paid for it but I'm still stuck in queue on us main server

willow tiger
#

why us small is lagging so bad

hearty fulcrum
merry storm
#

I've reset a couple times and mad sure the payment processed, I pay the monthly sub for us Maine and I just have it set up on auto pay. This is th first time it hasn't registered with the server

hearty fulcrum
hearty fulcrum
merry storm
#

Thank you!!

rich rivet
#

when does us long wipoe

near halo
#

anyone answering tickets

willow tiger
#

i checked it rn but i still have 120 ping

hearty fulcrum
marble mantleBOT
#

Hey, @rich rivet

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.

hearty fulcrum
molten needle
#

its been 2 years
perm ban for racism
come on ive been trying to get unbanned for 2 years this just shows i rlly wanna play and love your server and would rlly make my gamming life better
like i swear there is no server like yours its very good all other servers are just people grubbing but this server people take things seriously and fun and funny community

#

is there any chance i could get unbanned pls

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i realized by growing up what i did wrong and would never do it again

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this my steam if i could get unbanned by any chance pls 😦

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amma go sleep so gn for everyone i would like to wake up with an unban pls 😦

fringe tree
marble mantleBOT
#

Hey, @molten needle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

zealous storm
#

can someone help I just crashed and now i have to wait in queue agian after i waited 4 hours to get in.

hearty fulcrum
zealous storm
#

So i just gotta wait in queue again?

slow lantern
#

/report

marble mantleBOT
#

Hey, @slow lantern

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
ivory onyx
#

can anyone look at Appeal #8fcca5

sturdy saddle
#

@hearty fulcrum

broken plover
#

dude why is my ping so shit on rustoria servers but on literally everything else its fine

broken plover
#

all rustoria servers say I have 120 ping

ancient dune
sturdy saddle
#

ive just been banned for playing with a cheater apparently and i was afk for it but we all showed that none of us were a hacker and it said we were all banned for playing with a hacker can you help me? ive already created an appeal

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its on us main

pine trellis
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Where can I get tickets?

old harness
marble mantleBOT
#

Hey, @pine trellis

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

pine trellis
#

ty

sturdy saddle
#

bro seriously no ones gonna respond this is literally a server for support

west osprey
#

@warped leaf whats up?

vernal panther
#

Can I speak with an admin?

hearty fulcrum
#

@thorny talon Not the place for this.

leaden blade
#

hELLO SUPPORT

#

IN 2X RUSTORIA CHEATER DEFENDING CLAN BASE

#

please help us <@&274971100184576010>

marble mantleBOT
#

Hey, @leaden blade

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

polar cairn
leaden blade
#

please help usss

#

he is defending their base

wheat peak
leaden blade
#

we doing ticketss but no one answering.. he defending clan base....

polar cairn
sacred dawn
#

meanwhile legit people get ban

west nest
#

/report

marble mantleBOT
#

Hey, @west nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

viscid breach
#

/report

marble mantleBOT
#

Hey, @viscid breach

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

noble terrace
west nest
#

mod or admin please if you have the time there is a esper in my server i made ticket with as much details as possible. hes causing some troubles so i ask for some helps

#

hes blantent as fuck

marble mantleBOT
#

Hey, @west nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

west nest
#

!report

marble mantleBOT
#

Hey, @west nest

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

west nest
ancient lagoon
#

why do you guys have the worst servers ever

stuck holly
#

@noble terraceDear administrator, my account has been banned by VPN. Could you please help me fix it? My appeal website has been showing network abnormalities and I am currently unable to submit an appeal. Could you please help me fix it? Thank you very much!! Steam ID: 76561199381326312

#

<@&274971100184576010>

brave lance
stuck holly
#

😘

gritty hare
#

Im banned for "cahrgebacks" how can I appeal?

torn moon
#

i joined the group but /auth dosent recognize it

dreamy chasm
#

I got banned for playing with hacker and I was sleeping when I was banned so I wanted to know who the hacker was so I wouldn't team up with him again

near halo
dreamy chasm
marble mantleBOT
#

Hey, @dreamy chasm

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

near halo
#

An admin will help you

dreamy chasm
fluid cave
#

3 cheaters all based in my area bro this game is done for

marble mantleBOT
#

Hey, @fluid cave

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

valid granite
#

where the staff apps at ?

silver mantle
#

Hey guys i got a question is this ban temporary? Me and my friend got mass reported as we killed our doorcampers and they told everybody to report us and my friend got banned

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I been playing duo with this guy for over 2k hours

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His main is still fine but he bought a fresh acount cuz the main acount is co-shared with his father and he playes csgo on that account.

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He got that acound yesterday so he could let his father play csgo. So the account has like 5 hours on rust

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So im wondering if the acount will get unbanned

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Cuz it says ban expires on june 30th

silver mantle
blissful herald
#

there nothing we can help

silver mantle
hoary pebble
#

hey how do i get someone whose cheating banned

brave lance
marble mantleBOT
#

Hey, @hoary pebble

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

quartz gale
#

!appeal

marble mantleBOT
#

Hey, @quartz gale

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

verbal cradle
#

!appeal

marble mantleBOT
#

Hey, @verbal cradle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

verbal cradle
#

Im so confused

#

@blissful herald

blissful herald
verbal cradle
#

I got a "come to discord banned"

quartz gale
#

Appeal link not working?

blissful herald
#

as there is a name after the come to discord....

tropic vault
#

i supposedly got unbanned, after 7 days of waiting for playing with a cheater, and the 7 days past already and its still says that im banned pls help idk what to do

verbal cradle
#

come to discord - SkylineGTST

blissful herald
blissful herald
marble mantleBOT
verbal cradle
#

76561198740263064

wicked wigeon
#

no 1 is answering my apeal

blissful herald
quartz gale
#

Hello @blissful herald we have an concern

blissful herald
blissful herald
minor bolt
#

can any admins help me, im supposed to be unban from server, i was ban for a week now the timer is up and still says im banned

noble flare
#

any mods can help me? I always got disconnected right before I spawn(Disconnected: Hacking). I'm trying to appeal but It says Ban Not Found or anything. *I don't have any third party app.

dense prawn
#

help

marble mantleBOT
#

Hey, @minor bolt

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

minor bolt
#

@upbeat yoke says no ban found

#

times just went out

tropic vault
#

same exact problem

upbeat yoke
minor bolt
#

yes

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for one week

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now timer is up

#

my teammate has the same problem

blissful herald
minor bolt
#

yes sir!

quartz gale
#

@blissful herald ThumbsUporia

mint badger
#

how do i make a ticket for a hacker

lean linden
marble mantleBOT
#

Hey, @mint badger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

mint badger
#

ty

#

!report

marble mantleBOT
#

Hey, @mint badger

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winged torrent
#

!report

marble mantleBOT
#

Hey, @winged torrent

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lean linden
#

!report

marble mantleBOT
#

Hey, @silver meteor

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lean linden
#

Please dont call out suspected cheaters/rule breakers in disord or global game chat

dense prawn
blissful herald
marble mantleBOT
dense prawn
blissful herald
celest heath
#

Hello I would like to speak to a staff member!

patent rain
#

i need help from staff

celest heath
#

XD

patent rain
#

LMAO

#

did u get banned too?

celest heath
#

I did

patent rain
#

nooo my badf forgot to clear tc

viral plover
#

Any admins on to respond to my appeal?

#

can anyone tell me the rules for ban wait time?

#

or the server rules, I dont want to load in and get ban evaded banned

near halo
#

ET

#

EU main nice server man

open crow
#

Just a heads up - EU Main is getting EAC: heartbeat timed out

dull elm
#

We are aware, please be patient

open crow
patent rain
#

@dull elm i got banned because this guy gave me his base and i didnt clear it

#

5x solo duo trio

patent rain
#

no way

blissful herald
#

need to read rules

patent rain
#

sooooo nothing that can be done?

blissful herald
patent rain
#

thats crazy

blissful herald
#

its most likyl a Temp ban if its your first time

patent rain
#

first time ever

#

how long?

blissful herald
#

nothing crazy, 99% of servers whio have team limit has that rules I think

blissful herald
patent rain
#

ok thanks

opaque linden
#

How long it takes to respond to appeal on average?

lean linden
opaque linden
#

Alright seems fair for a false ban 10/10 server i'm so glad i'm paying vip for this

modern kraken
#

every day lags on rustoria

#

nice servers

shrewd hatch
#

eu main

#

what happened

#

sucks

molten flicker
shrewd hatch
#

ok i see

#

I have a suspicion that this happens almost every week

#

Since the last update

peak maple
#

how i open a ticket???? i loose all the stuff of my body at outpost

radiant maple
#

I have been banned from your server 3 times already for no reason what should I do?

marble mantleBOT
#

Hey, @radiant maple

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lean linden
marble mantleBOT
#

Hey, @peak maple

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

radiant maple
#

Why should I wait 1-3 days? check me out quickly and unpack

toxic shard
#

and this won't happened

radiant maple
#

and can I find out which particular friend should be banned??

toxic shard
#

Make an appeal and ask for it in it

old dome
#

good afternoon, once again I filed an appeal, it was very insulting to play for 24 hours in a row, they started jumping on fences and hacking sharply helpme pleasce

#

just get me right, we played for 36 hours without leaving the game, gave a lot of time honest players are ready to pass any checks, and as a result, after a feigned amount of time we go to raid and we are thrown back, with the reason hacking, although there has never been a ban on the account on more than one server, please if you can solve the question thank you

marble mantleBOT
toxic shard
#

please stop creating new accounts, you are just wasting your time and your teamates time

#

found a community where you would be allowed to play on

austere aurora
#

I was banned from your server, what should I do?

toxic shard
marble mantleBOT
#

Hey, @austere aurora

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old dome
nova jacinth
#

hello i have one question. My friend have problem with rust, he normally loads on server until he have loading map and then he gets disconnected. Can you guys help?

toxic shard
nova jacinth
#

he have it on every server

toxic shard
#

does he get any error message ?

nova jacinth
#

i think he just gets disconnected

toxic shard
#

can try to verify the gamefiles in steam

#

or try to connect via vpn

nova jacinth
#

he did thtat

toxic shard
#

but without an error message it's hard to tell ...

nova jacinth
toxic shard
#

but if it's all the servers it's more rust related, might be worth to ask to their support

nova jacinth
#

i just thought u woukd know

toxic shard
#

if an error we have some solutions, but without it can be so much things

mortal coral
toxic dune
#

Where can I inquire about blocking?

balmy cypress
balmy cypress
marble mantleBOT
toxic dune
#

Is steamid asking for your Steam friend ID?

toxic dune
balmy cypress
marble mantleBOT
#

Hey, @toxic dune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grand spoke
#

Bro

#

i got disconnected from the server on rustoria EU small and now i have to wait the queue

#

that doesnt make any sense

#

and if your game crashes you need to wait the queue, thats literally the worst thing i have ever seen

surreal kelp
grand spoke
#

but that doesnt make any sense, literally i got disconnected by the face and now i have to wait?

#

isnt that in oficial there is 15 mins of recovery or something like that?

surreal kelp
#

VIP access ensures that no matter what the current que is, you will be bumped in the front of the que and get connected

surreal kelp
grand spoke
#

its fine

#

il wait, but one thing

#

is there any solution that you know or the why of me getting disconnected by the error "steam ticket expired, requesting new one"

#

or at least thats what its on the console

surreal kelp
grand spoke
#

ok

surreal kelp
# grand spoke ok

i am sure as admins lurk the chat ( MonkaShh ) that someone will see your message and respond back to you with more info 🙂

glacial yew
#

Yo, It looks like i got banned from the server Rustoria US Mondays...said playing with Hacker? who the hell is the hacker??

grand spoke
surreal kelp
glacial yew
#

yes, but the player i play with is not a hacker. i can tell you 100% with confidence

#

we hate hackers

glacial yew
#

yes

surreal kelp
glacial yew
#

i only play with 3 people

surreal kelp
glacial yew
#

dude we suck, we don''t hack

#

i know we accidentally invited someone in outpost to team but other than that i play with the same 3 people

surreal kelp
#

the only thing i can tell you is that as a standard, you are responsible for the people you play

#

and the people you interact with

glacial yew
#

yes, i get that but i can tell you 100% we don't use hacks.

#

I can send the admin the recording of today

#

we just grub at Auxums 😄

surreal kelp
#

!appeal @glacial yew

marble mantleBOT
#

Hey, @glacial yew

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

peak root
balmy cypress
peak root
#

Can I write pm?

balmy cypress
#

Sure

peak root
#

Thanks mate just did 😄

magic dagger
#

is rustangelo ok to use on rustoria servers? ik some servers have a problem with it so just wanted to check

near halo
magic dagger
#

ight sweet

#

thx

amber oak
#

Hey guys i got banned for cheating, but im not, what should i do 😭

marble mantleBOT
#

Hey, @amber oak

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marsh obsidian
#

Admin check please fast: #8cb029 ticket

amber oak
#

Can i somehow get faster answer, 1-3 days is so long

near halo
#

@steel anchor You get both disconnect message with and without the VPN?

worthy phoenix
#

is there any way u can help with a false server ban or at least tell me why im server banned i already appealed

#

@near halo

near halo
worthy phoenix
#

@near halo pending

#

@near halo can u respond to it?

steel anchor
near halo
steel anchor
near halo
#

Like, turning off and on again?

steel anchor
near halo
steel anchor
#

Anna, what should I do?

near halo
steel anchor
near halo
#

Or just the Main one?

steel anchor
#

all official servers

near halo
near halo
night basalt
#

Купите мой аккаунт гта5

gaunt osprey
#

Im getting kickt from this server every time for no reason.I need to wait the queu the third time

#

waht can i do that this stops

#

what*

zinc breach
#

i got banned playing with hacker but none of my mates got banned?

marble mantleBOT
zinc breach
#

76561198977738051

#

got clip when i got banned if you need.

urban roost
#

eu main steam auth??

whole lava
zinc breach
twin narwhal
#

Hi

balmy cypress
#

You'd need to make a ban appeal though

zinc breach
#

?appeal

marble mantleBOT
#

Hey, @zinc breach

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

balmy cypress
zinc breach
#

i mean my team didnt get banned

#

i just suddenly got banned for ''playing with hacker''

balmy cypress
zinc breach
#

i can send pic of my ui if u want

balmy cypress
#

I trust you if thats what you are saying but you'll need to make an appeal

zinc breach
#

made one

amber oak
#

@balmy cypress Can you say why i got banned and my appeal was rejecred?

balmy cypress
amber oak
#

yeah i was "cheating" and now im writing to you to know why i got banned

balmy cypress
#

Unable to go into detail, your ban will not be removed I am afraid

amber oak
#

Wooow

#

can i get clip why i got banned or nah?

balmy cypress
#

We do not give out evidence

#

Would only benefit cheaters

zinc breach
balmy cypress
zinc breach
#

i made the appeal but i couldnt anything else say in that ticket than i already said to you here

amber oak
sturdy saddle
#

@balmy cypress you just talked to my buddy texas about a false game ban i was on his team could you also unban me and our teamates

#

it would be much appreciated

sturdy saddle
#

yeah thats what it was about

worthy phoenix
#

@balmy cypress yeah hes with me

balmy cypress
#

It was not about gamebans at all

worthy phoenix
#

my unban lifted but his didnt apparently

balmy cypress
#

but as I said, whole team is unbanned

#

takes a bit

#

don't spam connect

worthy phoenix
#

gotcha

amber oak
#

im false banned to, can i get unban

balmy cypress
whole lava
marble mantleBOT
#

Hey, @whole lava

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

whole lava
#

42 kills 34 deats 63 headshot wounds 37 bullets fired 279 bullet hit 170

#

279 bullet and 170 hit this hacker is insane rage

amber oak
#

no clip no anything daamn, good rules

balmy cypress
#

You just have to wait @sturdy saddle, theres nothing we can do to speed this up

sturdy saddle
#

okay luke ill wait sorry for rushing it

broken plover
#

jesus now my ping is back to 120 this shit weird as fuhk

#

about to take a m4 shotgun to my cranium

#

only on rustoria MonkaThumbsUp

remote minnow
#

Hi @balmy cypress can you please respond me in the group ?

royal kite
#

where can i report?

gloomy sparrow
marble mantleBOT
#

Hey, @royal kite

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dreamy hound
#

help

rugged ledge
#

?report

marble mantleBOT
#

Hey, @rugged ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rugged ledge
#

/ticket

marble mantleBOT
#

Hey, @rugged ledge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

narrow sky
#

não estou conseguindo entrar no br main fica dizendo "Connection Attempt Failed"

gloomy sparrow
rugged ledge
#

@subtle cape i got banned

#

@gloomy sparrow

gloomy sparrow
marble mantleBOT
#

Hey, @rugged ledge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy hound
narrow sky
#

?

gloomy sparrow
dreamy hound
#

why

gloomy sparrow
full canyon
#

where cna i report a dog on rustoria main ?

dreamy hound
#

okay but the game is broken

gloomy sparrow
marble mantleBOT
#

Hey, @full canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dreamy hound
#

my stash is gone m

full canyon
#

thanks

dreamy hound
#

help please

gloomy sparrow
full canyon
#

Done

royal kite
#

?report

marble mantleBOT
#

Hey, @royal kite

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

narrow sky
#

rustia server is not possible to enter, no server!!

near halo
keen cove
#

i get vpn ban

#

76561198446782322 help

#

@gloomy sparrow

gloomy sparrow
marble mantleBOT
#

Hey, @keen cove

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lean sorrel
#

Hello, I want to ask you to solve my problem. the reason is this: I was banned on rustoria for nothing, the reason is HACKING. I filed an appeal and was refused. what to do? And what should I do?

full canyon
#

Ban him fast pls

lean sorrel
#

whom?

keen cove
#

bro i need help

#

76561198446782322 i want go sever

#

vpn ban

livid tapir
#

@minor temple

#

^vpn banned person

narrow sky
#

rustira não ta dando pra entrar cade os adm ???

livid tapir
livid tapir
livid tapir
narrow sky
#

eu não tomei ban

#

o servidor não ta dando para entrar, como eu disse acima

#

@livid tapir

#

?

livid tapir
minor temple
livid tapir
keen cove
#

thank you\

narrow sky
#

@livid tapir !Connection Attempt Failed"

#

não esta dando para enviar imagens aqui

livid tapir
near halo
#

Precisa ver se não é sua internet também

narrow sky
near halo
narrow sky
livid tapir
marble mantleBOT
timber gorge
#

what should I do if I was just banned from the story because of hacking?

marble mantleBOT
#

Hey, @timber gorge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

marble mantleBOT
#

Hey, @timber gorge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

narrow sky
#

já fiz isso, já verifiquei integridade, já reiniciei o computador

#

o problema é com o servidor não com meu computador

livid tapir
#

@minor temple are there still language commands? like !appeal french or something along that line

narrow sky
#

não é só eu

#

todo pessoal que está no sul do brasil está com problema de entrar

livid tapir
near halo
timber gorge
#

I already wrote an appeal, they haven’t responded for a week

narrow sky
#

até responderem... meu deus esses servidores de vocês além de cair 50x por min só da problema pelo amor de Deus

near halo
livid tapir
narrow sky
#

agora tem que abrir 50 chamados por causa da irresponsabilidade de vocês que não sabe abrir um servidor descente

near halo
livid tapir
narrow sky
#

só reiniciar o servidor que resolve!

timber gorge
#

Hello there, unfortunately we have to deny your appeal as such your ban will remain. Good luck with everything and I hope you have a wonderful day. that's what they told me

livid tapir
livid tapir
mild mulch
#

i got banned for cheater association but i met the guy in game?? never spoke to him b4 he told me he had 6k hours and that he 100% wasnt cheating and i believed him

#

i have never had him added or anything

timber gorge
#

and what should I do? I couldn’t log in to another account either

mild mulch
livid tapir
#

takes around 3 days for an appeal to be handled, likely you'll be given a 7 day ban

marble mantleBOT
#

Hey, @mild mulch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

livid tapir
timber gorge
#

Is it possible to somehow contact the admins and ask them to unban them?

near halo
timber gorge
#

what should I do if I want to play Rustory?

livid tapir
livid tapir
timber gorge
#

and some of you might get mad

#

are you admins?

livid tapir
timber gorge
#

and what to do I would like to participate in the story I need to buy a new computer with accounts for this

#

Sorry, I'm using a translator

livid tapir
#

No playing rustoria again on any accounts on any computer

narrow sky
#

abri o ticket e nada de vocês responderem

timber gorge
#

what if I want to play

near halo
livid tapir
timber gorge
#

it's not my fault that I was hacked and banned from the server

narrow sky
#

ai fica dificil

#

inrresponsabilidade

timber gorge
#

this fucking guy who hacked me

livid tapir
livid tapir
timber gorge
#

It’s really not possible to sort it out somehow

#

you understand my situation

livid tapir
timber gorge
#

why don't I just understand

livid tapir
lean sorrel
#

Hello, I want to ask you to solve my problem. the reason is this: I was banned on rustoria for nothing, the reason is HACKING. I filed an appeal and was refused. what to do? And what should I do?
! ! SnyRoz — Сегодня, в 22:14

timber gorge
#

I don't understand the reason not to unban

marble mantleBOT
#

Привет, @lean sorrel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

timber gorge
#

but other servers are not interesting

livid tapir
timber gorge
#

I wanted to play Rustory with my teammates

livid tapir
timber gorge
#

I understand it's not your fault

haughty hinge
#

us main is shitting itself

timber gorge
#

I can’t show this somehow?

lean sorrel
#

Hello, I want to ask you to solve my problem. the reason is this: I was banned on rustoria for nothing, the reason is HACKING. I filed an appeal and was refused. what to do? And what should I do?

livid tapir
livid tapir
timber gorge
#

brother I have the same situation they can’t unban you

livid tapir
#

^^

timber gorge
#

hmm because of what a shit-eating thing I can’t play Rutsoriya sorry for the swearing

livid tapir
#

all good

haughty hinge
#

US MAIN IS DOING SUPER MAN LAG

timber gorge
#

I wouldn't say everything is fine

#

then why this DS channel if you can’t solve the problem of a player who wanted to play on the Rustoria project

livid tapir
timber gorge
#

Should I meet him?

willow tiger
#

i have an issue i have 120 ping on rustoria us small and i dont have issues with wifi and everything is working fine so even i restarted my router but i still have 120 ping on us small

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @willow tiger

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

timber gorge
#

no one can help me

hoary field
#

is rustoria us main down?

#

damn

timber gorge
marble mantleBOT
timber gorge
#

kitty answer I wrote to you in PM

timber gorge
minor temple
#

Please post your steamID here and i will look for you

timber gorge
#

can I leave you a PM on Steamid

#

or leave here?

minor temple
#

here is fine

carmine night
#

Hi, I bought a donator rank on June 15th but its already gone. I dont have it in game anymore even though i have donator rank here aswell

#

I had it for like 2 weeks and now its gone on 10x Europe

minor temple
timber gorge
#

Damn, I'm afraid that if I leave it here, they'll hack me again

#

leave steamID in group

minor temple
#

Steam ID's are public information. If your that worried you can PM it

timber gorge
#

Thank you

#

What's next just to wait?

feral torrent
#

I believe there is a bug in the substation at outpost. the crate is no longer respawning. I think the disconnected/sleeping person in the substation may be impacting why it's no longer respawning

#

oh, Rustoria Main US

blissful herald
#

before tagging all admins, would be good to know why you taging 0_o

vast tendon
#

ah right so basicly i just joined the server and died to a cheater and cliped it

marble mantleBOT
#

Hey, @vast tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

vast tendon
#

can i share screen and show you the clip

#

i dont fell like filling up forms and shit

olive delta
#

Can anyone help me I was playing just now and I took timeout now I can no longer log in to the Rustoria servers?

blissful herald
vast tendon
#

can i share screen instead?

blissful herald
#

you can use the website too

blissful herald
vast tendon
#

well I reported him

#

he is on us main

vast tendon
#

thats his id thank you and good bye

blissful herald
#

please do NOT call out on discord OR in-game chat possible cheaters

vast tendon
woeful yoke
#

I need to send screenshots. But how can I sen screen on the website ?

vast tendon
#

i died to another cheater so i left the game here is the clip you wanted

nova jacinth
#

i have problem, when i try to connect any server ma game just crashes do u have any solution?

nova jacinth
toxic shard
#

Verify game files

nova jacinth
thorny island
#

need help canceling but i got no idea what account i bought a q skip onnnnnnnn

toxic shard
#

report the issue to FP and check the official rust discord

toxic shard
#

you need to found out which account you bought it on

thorny island
#

okay thanks

toxic shard
vast tendon
nova jacinth
vast tendon
#

hmm wierd

toxic shard
#

might be graphics drivers

vast tendon
#

yep

vast tendon
nova jacinth
vast tendon
#

still?

toxic shard
#

check for drivers update

nova jacinth
severe wind
#

@toxic shard can you check my ticket?

thorny island
#

marc can you track which acc i used to buy q skip with a invoice number?

vast tendon
nova jacinth
thorny dune
vast tendon
nova jacinth
#

no

vast tendon
ruby kestrel
#

<@&274971100184576010>

#

wont let me connect o eu main puts me in que

minor temple
#

Please create a ticket and this will be looked into by someone in out payment support team for you

near halo
#

ticket

#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

near halo
#

cheater on sea main toria need help before raid

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

ruby kestrel
#

can someone take my ticket

#

nvm

west mica
#

?steamid

marble mantleBOT
west mica
deft ruin
#

i have video proof of cheater on main

near halo
marble mantleBOT
#

Hey, @deft ruin

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dense magnet
#

Hey, i was banned like a year or two from your servers. I cant put in an appeal on the website, says im "blacklisted" but ive been trying to get unbanned on the servers I was association banned on. If any admin can pm me or tell me here what to do I'd appreciate it. Thank you and have a good day
https://steamcommunity.com/profiles/76561198262746282/

near halo
dense magnet
#

yes i believe so, was a while ago. A few times I think @near halo

#

I figured it was too soon to appeal, thats why it kept being denied

near halo
#

If your appeals are already denied, that's the final word

dense magnet
#

Oh okay, well thanks anyway have a good day

cinder galleon
#

!ticket

marble mantleBOT
#

Hey, @cinder galleon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gilded grove
#

!ticket

marble mantleBOT
#

Hey, @gilded grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

raw ridge
#

any admin please look into this. i just bought used pc and i tried to play on rustoria but got my appeal denied. what can i do. i didnt know this pc had been banned before

hoary field
#

can you make server size largwer on us main

raven mist
tired sundial
#

got pm from a admin called "aqua" is he here ? or is this just a scam for voting a ak skin

marble mantleBOT
#

Hey, @tired sundial

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

true verge
#

Hello, I was disconnected from the server because of hacking but i didn,t do anything, so what can I do?

marble mantleBOT
#

Hey, @true verge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

spark vault
#

!ticket

marble mantleBOT
#

Hey, @spark vault

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

queen harness
#

!report

marble mantleBOT
#

Hey, @queen harness

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

valid granite
#

my wifi cut out now im in que what do i do bro i thought there was a thing where if crashed u get prio back

quaint patrol
crisp kestrel
#

!appeal

marble mantleBOT
#

Hey, @crisp kestrel

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

dreamy creek
#

admins I need help, the one-week ban they gave me has passed and I'm still banned

full canyon
#

PLease watch rustoria EU MAIn fast plsss

#

Cheater spotted. I already did ticket

marble mantleBOT
#

Hey, @full canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

strong minnow
#

rustoria 2x eu is unjoinable

hearty fulcrum
marble mantleBOT
full canyon
#

admin wake up please ! He's cheating 100%.

strong minnow
#

kept saying connection attempt failed

#

friends too

#

pop dropped to 80

#

theres a roll back

sharp vector
#

hey staff i made an appeal and no one respond on it days ago

strong minnow
#

10 minute roll back

gloomy sparrow
full canyon
gloomy sparrow
full canyon
#

waiting since 1 H

gloomy sparrow
#

So you already made a ticket

full canyon
#

YEA

gloomy sparrow
#

Please be patient while the admins look into it

#

Tickets are viewed in the order they come in

full canyon
#

... is there any online admin ?

gloomy sparrow
#

There is yes

full canyon
#

but we reported and give info here, so should be faster

gloomy sparrow
full canyon
#

so let cheater play then

#

he's spinning and aimlock

gloomy sparrow
#

Everything goes trough the website or /ticket in game

warped eagle
#

we are not asking you to accept ticket

#

we are asking you to ban them

#

its been 30 min that my clan can't play because this blatant dude is just rolling

gloomy sparrow
warped eagle
#

even walking on water

full canyon
#

WE CANT PLAY

gloomy sparrow
#

Admins gets a lot of tickets and all of them gets looked through

#

!report please don’t call potential rule breakers out in chat

marble mantleBOT
#

Hey, @jovial prism

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

full canyon
#

you cant TAG admin ?

jovial prism
#

we go sleep if they dont ban

full canyon
#

ESP, Spin bot, aimlock and flying ahah

gloomy sparrow
gloomy sparrow
warped eagle
#

it takes literally 20 sec to check him xD

full canyon
#

seriously yeah x)

gloomy sparrow
hasty heath
#

I entered Rustouria Long for the first time in my life, but I was banned because of cheating.

marble mantleBOT
#

Hey, @hasty heath

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

full canyon
#

ticket created since 40 min x)

#

let me work for u please..

#

i'll ban him in 10 sec of watching

#

@wary echo ils ban en cb de tps frere ?

jovial prism
#

Ask Camomo @gloomy sparrow please 😢

gloomy sparrow
full canyon
#

and his friend ahah " already VBAC BANNED " why people can play on ur server with VAC..........

marble mantleBOT
full canyon
#

i know it's not ur fault man .. but

#

we can't play since 1 hour..

fair hemlock
#

yo theres hackers in the server

#

how do i report them

warped eagle
#

how long does it take to get ppl banned if there a cheating ?

jovial prism
#

@gloomy sparrow One admin working hard actually? or all offline?

full canyon
#

if they are off we will leave the serv

jovial prism
#

Pls tell me if no ones online

dusty saddle
marble mantleBOT
#

Hey, @fair hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial prism
#

Biggie tell me!

dusty saddle
marble mantleBOT
#

Hey, @warped eagle

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dusty saddle
jovial prism
#

We wait for one admin take one ticket, tell me if no one are online

dusty saddle
jovial prism
#

I go to sleep if no ones online

full canyon
#

just tell us if is there any active admin pls

#

i don't wanna waste my time

dusty saddle
#

I do not have a way to see that, but they are quick. Just be patient. I know it can be fustrating. This is why I also suggest an F7 ticket to Facepunch and also an in game ticket.

full canyon
#

more than 1 hour ..

fair hemlock
#

!TICKET

marble mantleBOT
#

Hey, @fair hemlock

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial prism
#

F7 ticket for all cheater in clan , we wait one hour

dusty saddle
#

I cant speak for any admins but they will review it.

jovial prism
#

F7 / website report / ingame report / discord report

#

i see

dusty saddle
#

F7 = Facepunch
ingame / website = open the same ticket view your steam account, online on Rustoria website you can add video clips

#

there is no reporting through discord

jovial prism
#

i tell here

#

anyway sry for that

#

good night

dusty saddle
#

No worries, thank you!

tardy dirge
#

/report

marble mantleBOT
#

Hey, @tardy dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hybrid sundial
#

can an admin hop in vc and check if this pc has any game bans or any previous cheating

dapper dagger
#

how do i apply for chat moderator?

brittle sedge
#

Can you get someone banned for
insiding or nah?

hearty fulcrum
#

!report @olive finch hi, you can create a ticket to report suspicious players. we do not accept reports over discord. additionally, please do not call out cheaters in the chat.

marble mantleBOT
#

Hey, @olive finch

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

winged spoke
#

/ticket admin

marble mantleBOT
#

Hey, @winged spoke

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fair hemlock
#

is it bannable to make alliances with other clans?

marble mantleBOT
#

Hey, @obsidian stone

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
#

Rust is currently on sale on Steam

viscid vapor
#

i know i cant spend anymore money

hearty fulcrum
viscid vapor
#

ok

fair hemlock
thin plover
#

as long as the max player of 6 isn't broken, then you are fine

fair hemlock
#

alliances are bad?

thin plover
#

GROUP LIMIT - MAX 6

#

The max team limit on this server is 6. This is a strict rule. You will be banned if you are playing with more than 6 players. You cannot roam/team/raid/ally/associate with any other clan/group/team/friend if you have the max members, or if your numbers combined are more than 6 members online/offline. You‘re not allowed to cycle clan members. This means you can remove a member from the clan. However, you cannot re-invite that same person in the same wipe at all. Members leaving also apply to this sub-rule.

stray egret
#

i was banned over a week ago for playing with a hacker and they gave me a week ban and now the weekban is gone and im still banned😢

fair hemlock
marble mantleBOT
stray egret
torpid patio
#

why i get banned for hacking n i ain even hacking

#

ur server whack im finna get cheats

gilded lion
#

Is there anyway to check if I am banned on rustoria, I don't remember if I was and I don't want to sit in a 100 player q just to find out I cant play

thin plover
#

why would you be banned

gilded lion
#

I let my friend play on my account one time and he got banned for having too many people in a team on a server I don't remember if it was rustoria

thin plover
#

you are banned for hacking

gilded lion
#

yo what

sweet sparrow
#

yo Jenx for a VPN permission do I gotta open a ticket?

gilded lion
#

Im banned for hacking?

thin plover
hearty fulcrum
thin plover
sweet sparrow
#

oh I alr opened a ticket