support

[lyric basalt]

Thanks send me DM @digital anvil

[digital anvil]

yes i send u already

[digital anvil]

uh i sent u already

[near halo]

can slots from eu main open???

[copper kindle]

How long does payment support usually take to get to a new ticket?

[lean linden]

Slots open when they become available . . This should help you https://discord.com/channels/274965952116817920/1007451982849659020

[frail steeple]

What do people who receive this message do?

[blissful herald]

appeal

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854 he just accidentally re-logged in

@blissful herald

[radiant thorn]

@jagged escarp I’m in vc

[leaden bronze]

@ocean thistle

[radiant thorn]

U told me come discord

[minor temple]

!steamid

[marble mantle]

Hey, @radiant thorn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sweet prawn]

hey

i think is cheting

some guy

i like report him here? any help ?

[radiant thorn]

https://steamcommunity.com/profiles/76561199672033348/

[sweet prawn]

<@&274971100184576010> u can check one boy pls

i have steam id too

i copy here??

[velvet wyvern]

!report

[marble mantle]

Hey, @sweet prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[velvet wyvern]

pls dont @ the admin, just open a ticket and the admins will have a look at it

[sweet prawn]

ty

sry my first time talk here

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854 he just accidentally re-logged in

ples

[velvet wyvern]

did he got banned ?

[leaden bronze]

no

vpn ban

[velvet wyvern]

!appeal

[marble mantle]

Hey, @leaden bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant thorn]

Got asked to come discord what do I do? @jagged escarp

[minor temple]

Please be patient you've pinged once. Chooky will be with you when they have time.

[radiant thorn]

Why am I kicked from server I haven’t been racist or anything

[leaden bronze]

My friend doesn't know how to use this site so he asked me to help

[radiant thorn]

Does this normally happen?

[strong saffron]

bro i got disconnected for hacking?

and cant play?

[minor temple]

You've brought here so Chooky can speak with you, You will find out so more then.

[strong saffron]

??

[leaden bronze]

You're talking to me

[strong saffron]

i need some1s help please

[minor temple]

No vivid

[minor temple]

!appeal

[strong saffron]

its says disconnected hacking

[marble mantle]

Hey, @strong saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong saffron]

i wasnt hacking

[alpine orbit]

Rustoria eu medium where is slots online 450 queue 192

[strong saffron]

hello!!!!?

[leaden bronze]

Can you help me?

[strong saffron]

!appeal

[marble mantle]

Hey, @strong saffron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

So you can appeal

[radiant thorn]

I was afking wanting to go bed so definitely wasn’t speaking in game chat

[strong saffron]

how i appeal

[minor temple]

https://rustoria.co/support/appeals

[leaden bronze]

Can you help me?

[minor temple]

What do you need help with?

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854 he just accidentally re-logged in

[native frost]

why the server dont open slots?

just for info

[leaden bronze]

me

？

[native frost]

ok ty

[minor temple]

Should be sorted

[lean linden]

Slots open as they become available, there are not "unlimited" number of slots . . this should help you https://discord.com/channels/274965952116817920/1007451982849659020

[copper kindle]

How long will this approximately take?

[slow lantern]

General support ticket wait time is 1-3 days.

[alpine basalt]

@stiff widget dm

[neat pumice]

Appeals are 1-3 days, payment support and reports are answered significantly quicker

[slow lantern]

aw okay, thank you!

[vivid ermine]

is there any admis can help us

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854, he was banned for 8 days and 2 hours?

@minor temple

[steel root]

admin pls helppp

[austere beacon]

admin here?

[lean linden]

Go here for help https://discord.com/channels/274965952116817920/883058174570135572

[lean linden]

Please be more specific as to what type of assistance you require?

[lean linden]

How can we assist you?

[steel root]

We had printed our first 8x binoculars and were trying them out. My friend also wanted to try it. When I threw it to him, it went into the roof and got stuck. I couldn't get it, I took a photo of it and can send it to him.

[lean linden]

Well, we don't offer that kind of help . . Takes 40 min for that scope to despawn . . It's rather small, and might still be possible for you all to find it.

[steel root]

On the other hand, separation is disappearing, we tried every way, but we still can't get it

[jagged escarp]

can you please join waiting for support

[radiant thorn]

Yeah

[jagged escarp]

ill be with you in a minute

[digital hazel]

i need help cheater on my base on rustoria 2x eu

[timber karma]

@minor temple we got VPN banned today, can u help us, plz

[digital hazel]

@jagged escarp

[timber karma]

@minor temple @quick escarp @blissful herald we got VPN banned today, can u help us, plz

[empty urchin]

admin can you explain two sar shots in a span of .15 seconds

[bronze dagger]

yo cheater on eu 2x vanilla

[near halo]

!report

[marble mantle]

Hey, @bronze dagger

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary pasture]

???????????

[lean linden]

!report

[marble mantle]

Hey, @digital hazel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[reef wing]

@balmy cypress come to discrod you

[little beacon]

where do i report a cheater

have blatant proof

and its a fresh account

[lean linden]

!report

[marble mantle]

Hey, @little beacon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid geode]

!report

[marble mantle]

Hey, @solid geode

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[digital hazel]

Hes banned

[lean linden]

https://tenor.com/view/xluna-high-five-gif-25422702

[solid geode]

bro please check ticket 5215ef

very cheat

• 5 full sets cheating bro

GaAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAYs

[upper ginkgo]

admin i can make ticket?

[lean linden]

!report

[marble mantle]

Hey, @upper ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper ginkgo]

pls sit down on discord

[finite tundra]

<@&274971100184576010> I was banned from a server on which I haven’t played for exactly 3 months, I wrote an appeal and no one has responded to me for 18 hours. Yesterday I bought a VIP pass to play, but I was banned for no reason on a server on which I didn’t play at all and they still don’t respond to the appeal. Why did I pay for it to sit and wait for a week to be unbanned?

[summer torrent]

Someone knows what can I do?

[noble terrace]

Average appeal response time is 1-3 days. VIP also only grants you queue skip. It does not offer you any other privileges.

[near halo]

Yes, you need to speak with @blissful herald, he's an Admin 🙂

[summer torrent]

Thanks

[finite tundra]

I understand that it doesn’t give any other privileges, but I played on Eu medium, I was banned from Eu main, where I haven’t played for 3+ months, and now because of this I’m losing days that no one is compensating me for.

[noble terrace]

What is your steam ID

[finite tundra]

https://steamcommunity.com/profiles/76561198850350334/

[noble terrace]

Appears as though it was an error and not an actual ban, so I've gone ahead and fixed it for you. You can connect in 10 minutes.

[solid geode]

A person sees everything through walls and hills, gives 3 heads in a row without any information

[noble terrace]

!ticket make a ticket please and do not call them out here or in game

[marble mantle]

Hey, @solid geode

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid geode]

you dont check tickets 2 hours, And the cheater is free

[karmic saffron]

@blissful herald

[finite tundra]

Thank you very much, now I can play

[regal gorge]

I was suddenly banned from the game for no reason.

[noble terrace]

!appeal

[marble mantle]

Hey, @regal gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose thunder]

can i talk to someone for a quick question?

[noble terrace]

You made your ticket 1 hour ago. We get to tickets as quickly as we can, but we also get a lot of tickets every day, so getting a response will almost never been instant

[rose thunder]

how can i make a ticket to ask a question?

[solid geode]

I understand, it's just that a person with a cheat is playing on the server and spoiling the game for people

[gloomy sparrow]

You can just ask the question here

[rose thunder]

Ok, i want to know what i need to do to have content creator skip on queue

can you help with that?

[regal gorge]

!appeal

[marble mantle]

Hey, @regal gorge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean thistle]

i've sent you a DM

[rose thunder]

i haven`t recieved it yet

[sonic cloak]

Hello, help me, I was running, I saw a house in a rock, I decided to look and immediately ban Never used bugs and other disadvantages of the game

[wispy dirge]

?appeal - Please file an appeal for the administrators to review.

[marble mantle]

Hey, @sonic cloak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[strong saffron]

ive appealed and no answer been 3 hrs yo?

like hello and how are you guys gunna ban me now after 5 months and i didnt cheat i accedently had my vpn on liek wth

[near halo]

Appeals can take 1-3 business days

An admin will take a look soon

[cobalt bolt]

guys, hi! Tell me, I caught a BAN for the first time in my life, but this is due to the fact that, as I understand it, we had a friend in our team who was with Hack. I didn't know about this! please tell me what can I do?

[near halo]

!appeal Make an appeal

[marble mantle]

Hey, @cobalt bolt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest cedar]

Hi guys, how much is the ban for playing with a cheater?

[lean linden]

7 days/1 week

[tight fable]

How do I report? There is blatant cheater raiding our base right now he’s pre firing windows

On the us low pop sever

[lean linden]

!report

[marble mantle]

Hey, @tight fable

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[storm axle]

my game crashed and now iam in the que😢

[still solstice]

<@&274971100184576010> hello I was banned two months ago as a cheater and I am clean. The problem is with the admin and not with me. Please look into my problem and solve it.

[spark viper]

dirty cheater

[raven garnet]

i got banned then made appeal then got unbanned. tried to play yesterday after i was unbanned and i cant play again.

then appealed then denied now i cant appeal because it says i already responded to a ban which IM UNBANNED FOR btw...

[whole nimbus]

@minor temple I was told to come discord

[minor temple]

#368790610783764480

[whole nimbus]

im in

[minor temple]

!steamid

[marble mantle]

Hey, @whole nimbus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[still solstice]

I think you need a psychiatrist

[whole nimbus]

76561199398314674

[minor temple]

You coming back?

[whole nimbus]

vc?

[dull bobcat]

@finite tundra bc your gay

[whole nimbus]

76561198452879365

@real ginkgo you fucking sped the accs u got banned got is saying i got gamebanned

[noble terrace]

?steamid

[marble mantle]

Hey, @still solstice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spark viper]

hey, i made a ticket on your website about getting dc'd, can you have a look

[clear patrol]

I'm playing using geforcenow. I'm getting kicked, can you solve the problem?

[ivory pecan]

any admins i can speak to?

[thin plover]

what is the disconnect message

[thin plover]

what do you need help with

[ivory pecan]

dm

[thin plover]

can you type it here instead

[spark viper]

i was in my base, and get kicked randomly and am now in Q. I tried to rejoin instantly but it didnt work. VIP is sold out and i need Q skip to get back in because me and my team are trying to move base

[thin plover]

very unfortunate

we do not queue skip

[ivory pecan]

you cant answer a dm? xD

[thin plover]

I do not look at my dms if they are usually for something that can go in a ticket or appeal

[spark viper]

can you put more vips up then?

[ivory pecan]

its a clip tho

[spark viper]

or open more server slots

[ivory pecan]

i dont want it in here

[spark viper]

bc i thought there was a grace period after getting kicked

[thin plover]

ok but can that go in a ticket or appeal

[thin plover]

we do not have that

[civic viper]

<@&274971100184576010> i got banned on eu main bc hacking and when i just joined the server, nice

[spark viper]

the fact i get randomly kicked while preparing to move base is just messed up and the fact i cant even get back in the server after is just nuts

[thin plover]

!appeal

[marble mantle]

Hey, @civic viper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern blade]

stop the cap you disconnected urself

and didnt know grace period wasnt on toria

[spark viper]

yeh i decided to dc knowing i didnt have vip and was about to move base

sounds about right

[spark viper]

can more vip slots go up then? i guess i gotta give more money to you guys seen as you're the only server on rust that has manually disabled grace period

[azure nexus]

!ticket

[marble mantle]

Hey, @azure nexus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[maiden arrow]

I want to inform someone His hack

Is nema adj

[near halo]

!report

[marble mantle]

Hey, @maiden arrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[maiden arrow]

?

[velvet eagle]

there is nothing wrong with my name

[tepid osprey]

can i get crash prio i just got in crashed and now i am in 72 player que and before crash i sat in an 80 or smt player que

[spark viper]

they dont help bro i tried. Just had to buy vip

[near halo]

We can't 😦

[tepid osprey]

why not????

[tepid osprey]

i got told vip dont give que prio

[spark viper]

it skip vip

it skips queue

[tepid osprey]

dam. so they can give me a crash prio?

i just waited an hour to play then get kicked? for nothing lol

[velvet eagle]

can i geta drag from support call

[spark viper]

only way to get passed Q is with vip, rustoria is the only server that disabled grace period

[tepid osprey]

can someone donate it to you?

[winged pawn]

hey how come a team that got a teammate banned from cheatring is not association banned

[spark viper]

yeh if they got your steam id

[lime niche]

asked for a refund cause yall banned me unfairly on a server i didnt play before so i didnt know and bought vip for meduim and then when i make a ticket yall delete it before i can respond?

everyone buy vip for rustoria !!! theyll ban you from a server you never played and ignore you!

[tepid osprey]

okay thanks lol if anyone would wanna donate it to me???? vipppp

[velvet eagle]

10 moderators on and they still cany drag from support channel?

[near halo]

What's kind of ban you get? Banned for what?

[lime niche]

i got banned from your long 6 days ago for playing with a hacker go and check my stuff ive never played your long server

last time i played rustoria was a month ago

[near halo]

I can't drag you at the moment, busy at some work

[velvet eagle]

they false ban like crazy on toria servers

[tepid osprey]

yeah i got banned the other day for nothing lmao

[velvet eagle]

got a month ban for "playing" with a cheater when i wasnt even on the same serve

let alone even seen the guys name once

[tepid osprey]

appel denied as well

[near halo]

Your appeal was deleted? Sure?

[lime niche]

bruh thats not the point lmao yall banned me unfairly and then when i went to refund my vip yall closed my ticket

if your gonna ban people randomly least you can do is refund them if your gonna make them wait 3 days to get unbanned

[velvet eagle]

maeve why is it saying i have to change my name when ive put atleast 1000 hours on toria server with this name

[white hill]

can i get help in support pls

[near halo]

Admin don't just ban people randomly, if you get banned, makes an appeal and get denied it's not an unfair ban

[white hill]

just change it if its that problem

[near halo]

What's the issue?

[white hill]

can you or someone drag in to support call or something

[tepid osprey]

it was lol then got unbanned lmao bc they faluse banned me

[gloomy sparrow]

Change your name and reconnect and move to #general if you dont need further support

[velvet eagle]

kinda sucks tho used the name for 2000+ hours and have it as my youtube

[white hill]

is it oil rigga

[near halo]

As i said above, i'm busy, you can type here if you want

[velvet eagle]

yes

[white hill]

oh srry about that i didnt see it

[lime niche]

still cant believe yall can find a way to ban me on a server ive never played then ignore me when i want my donation back I have my appeal ticket up but I don't wanna play this anymore so gimmie my money back

[velvet eagle]

blixten i was false banned for 3 years off toria servers admins on here suck

[gloomy sparrow]

#general

[tepid osprey]

yeah they are ignoreing you i agree

[white hill]

can you drag in call or are you busy

[tepid osprey]

i bet busy

[gloomy sparrow]

If you explain your issue here then you are much more likely to get dragged

it might be something that i cant help you with

[tepid osprey]

thats a very pelit way to say i am busy

[velvet eagle]

playe talkin out his ass

[gloomy sparrow]

Did you get a response on your appeal

[velvet eagle]

they are to lazy

[tepid osprey]

call the bank and say scammmers!!!!!

[lime niche]

nope

[gloomy sparrow]

Come back when you know which channel is correct

[lime niche]

still none

[gloomy sparrow]

Please be patient while the admin team reviews it

they are very busy people

[north crest]

charge backs will get you banned. not a good idea

[gloomy sparrow]

[white hill]

i got banned for playing with cheater when i swear to god i didnt know he was cheating i left the server for a while and when i came back i was banned for that shit but i should of known because everytime he saw someone he killed them but i didnt even think much of it and i dont even have him on steam just met him ingame and he was so nice but he got me banned idk why but can you please do something about it because i swear to god on my moms life i didnt know he was cheating 😦

[tepid osprey]

[sacred spear]

#free @limber heart

[gloomy sparrow]

Knowing or not knowing that he was cheating doesn't matter the rules are very clear on this

[gloomy sparrow]

Not a support issue move to #general

[hollow tide]

Please review @limber heart 's appeal thank you admin

[lime niche]

bruh wipe is one day lmao yall ruined my wipe on some bs so whats the point of playing on this anymore I just want my 10$ back from vip

[north crest]

#payment-support

[gloomy sparrow]

You guys already got a response on this yesterday, move to #general

[lime niche]

i did that my ticket vanished this morning !

[lime niche]

but thanks for telling me again

[white hill]

yeah but he was soooo nice i didnt want to be rude to him so i guess i you cant do anything about it

BlixtenFN.

[minor temple]

!steamid @white hill

[marble mantle]

Hey, @white hill

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[white hill]

76561198949974592

[crisp lava]

where i can find all server comands?

[gloomy sparrow]

On what server?

[trim tree]

How do I apeal for a false ban

[near halo]

!appeal Here

[marble mantle]

Hey, @trim tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trim tree]

Why does a say i got banned on a 5x 66 months ago but i tried joining US medium 2 mins ago and im banned

ive never had this problem before

[noble terrace]

!appeal

[marble mantle]

Hey, @trim tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[trim tree]

i just did that it doesn't help

i need a real answer not from a robot

[noble terrace]

Your real answer is to submit an appeal lol

And you will get a response from an admin once it's reviewed

[rose prawn]

where are the rust server hosting in dallas texas/

?

[proper viper]

cheater on medium

[marble mantle]

Hey, @proper viper

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stark hound]

Is there any way I can talk to a mod directly?

[mellow sequoia]

suppiort me

i need supiort

support*

[near halo]

What happaned?

[proper viper]

i made ticket on a cheater

[stark hound]

I`m banned and I wasnt even playing at the time, I dont know why they banned me

[mellow sequoia]

my friend got banned i made a ticket on the website my name is kanye west

[near halo]

!appeal

[marble mantle]

Hey, @stark hound

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mellow sequoia]

search for that ticket thats all i ask

I gtg

[stark hound]

I have written an appeal a day ago and nobody answered yet, do they read the website appeals?

[near halo]

it's better that your friend make the ticket instead of you, after you make, just wait for a Admin response on it

[mellow sequoia]

he did too

i just want a response faster type shi

i dont even play rust anymore he just wanted help 💀

[near halo]

Yes, admins read appeals, just wait, appeals can take 1-3 business days, we have a lot of ticket/appeals everyday

[stark hound]

Are you an admin?

[near halo]

He needs to wait until a Admin review his ticket

[eternal jackal]

need to report a cheater how_

[near halo]

No, i am a Chat Moderator, here to assist

[near halo]

!report

[marble mantle]

Hey, @eternal jackal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stark hound]

I just want to join some friends and I cant becouse I as banned at a time I had two months since purshasing the game and hadn`t even played on rustoria.

In game it says im banned for asosiation (permanently) and on the website it says cheating

[mellow sequoia]

do u know how long that usually takes

[near halo]

Appeals can take 1-3 business days

[mellow sequoia]

wtf this is a rust server please use real words

[stark hound]

I did 1 day ago

[near halo]

Sorry, just wait until a Admin review your ticket

[near halo]

As i said, 1-3 business days, we have a lot of tickets everyday to review

!report Do not call out cheater here, can make the admin work much harder if the person who is cheating read this

[marble mantle]

Hey, @lyric valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric valley]

!report

[marble mantle]

Hey, @lyric valley

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mellow sequoia]

im 15 wat does business days mean

[stark hound]

Teacher more than moderator

[near halo]

😦

[fickle sparrow]

@near halo can i pm you to tell you somthing

[near halo]

Sure, feel free

[stark hound]

Is there any time of day where I can speak to mods here trough the support channel?

[crisp lava]

for 2x vanilla main

i see heli and cargo but cannot find how to check tank

[lyric basalt]

Feel free to ask here in chat

[stark hound]

I was banned when i had 2 months of playing the game and wasn`t even playing on rustoria

[azure nexus]

@lyric basalt only founder can activate VIP?

[stark hound]

Now I want to join some friends and I can`t

[lyric basalt]

Only few admins can deal with payment support so please wait for the reply

[lyric basalt]

Have you appealed ?

[azure nexus]

aigh ty

[stark hound]

Yes, 1 day ago but i would like if it`s possible to get something done fatser.

[lyric basalt]

Unfortunatelly it usually can take 1-3 business days

[stark hound]

So basically just keep waiting?

[lyric basalt]

Yes

[storm sage]

hello

i finished ban playing with cheater why does it still say?

@lyric basalt

sorry for ping

<@&274971100184576010>

hellooo

my 7 day ban is over why does it still say im banned?

[stark hound]

Come back nest week dude

[trim tree]

Real

Its a false ban and they still sitting here doing nothing

[stark hound]

What`s the point of answering just wait? dont even answer if youre not going to do anything regardless

[storm sage]

<@&274971100184576010>

hello???? can anyone help me my ban is over why does it say still??

[wanton carbon]

why are yall not even answering? i am asking a question yall are telling me to make a ticket i make a ticket you guys denied it so tell me when am i getting unbanned. if i knew that guy cheated i would never played with him...! so tell me when am i getting unbanned!

[stark hound]

I guess if your team mate decides to cheat is your fault now

[wanton carbon]

bro i found the guy in a random discord

he played legit if i knew i would never play with him

[frosty aurora]

that rule is silly lol

[wanton carbon]

i have been banned 24 days

now

[stark hound]

I agree, its stupid

[minor temple]

If you play with a cheater, if you knew or not you have still benefit from a cheater and will normally have to see out your temporary base

[frosty aurora]

imagine adding a random naked to ur team and then getting banned

[wanton carbon]

bro i found him in a random norwegian discord

[wanton carbon]

how long am i banned?

[minor temple]

Your game banned...

[stark hound]

It happened to me some time ago, and i met him on rustgroups discord server and played for 2 hours, nice 5 days ban

[frosty aurora]

Like from Rust?

[copper coral]

Do you have a ticket here?

[raven mist]

What do you need help with

[wanton carbon]

wdym? i am not even game banned

[minor temple]

Can you send your steam profile link?

[ebon girder]

and you were playing with a cheater which we knew as soon as we started raiding you when you insta popped out on roof with a rocket fucking shitter 😂

[copper coral]

It's just that there was a situation and I wouldn't want to talk about it openly.

[wanton carbon]

can send u in dms

[raven mist]

Appeal or reporting someone?

[minor temple]

Sure

[copper coral]

No, no, I would like help

[ebon girder]

bs you didnt know you were litterally playing out of ui with him

[raven mist]

You can talk to someone in waiting for support or make a ticket

!report

[marble mantle]

Hey, @raven mist

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[copper coral]

im here waiting for support

[raven mist]

A mod or admin will get to you asap 😃

[copper coral]

Thank you for your help

[trim tree]

cap

[noble terrace]

?steamid

[marble mantle]

Hey, @copper coral

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[cerulean oriole]

Your EU 10X No BP is massively de-sync'ing people again. Now would be the time to look at it.

[abstract jolt]

Hey, is there an estimated response time for my appeal? Kinda missing some juicy parts of wipe

[near halo]

Appeals can take 1-3 business days

[abstract jolt]

Oh wow

[storm sage]

Hello

guys

hello? can anyone help me

i had a 7 day ban that said when i tried to join the server

now it passed and im still banned????

[raven mist]

Stop spam connecting and try again in 15 mins

[lyric basalt]

!steamid

[marble mantle]

Hey, @storm sage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[storm sage]

okay

76561198989169546

here

Have you checked?

it says ban not found soo i think

[lyric basalt]

Wait 20 mins again

[storm sage]

okay

[lyric basalt]

you were unbanned 36 minutes ago but you were spam connecting

[storm sage]

oh

alright ill wait

[stark hound]

Can any mod tell me why im banned? 76561199235628970

[hallow leaf]

Hi
So i would like to ask how long is a ban evasion

[raven mist]

Could be perm, you should ask in your appeal

[lyric basalt]

wait for the reply in your appeal

[autumn quest]

how can i see when my vip subscripton expires?

[north crest]

#support message

[honest pumice]

EU Medium is currently lagging tf out rn

[lyric basalt]

devs are aware

[honest pumice]

ok thats good

[hushed hinge]

where can i appeal

[clever matrix]

@minor temple HELLO

WHAT IS PLAYING WITH BAN EVADER?@lyric basalt

[storm sage]

it means your playing with a person who is using an alt account to evade his ban on his main account

and he will get perm banned

[velvet wyvern]

pls stop writing in caps

[clever matrix]

@lyric basalt Can i get unban if i just got banned for playing with ban evader?

[storm sage]

u will need to wait

[clever matrix]

i dont know his a cheater i mean

he dont tell me anything

and he just got banned for ban evasion

[grizzled nova]

medium dead

[jolly moon]

Medium dead

[minor temple]

!appeal

[marble mantle]

Hey, @clever matrix

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jolly moon]

help EU medium

dead

[grizzled nova]

help eu medium

[jolly moon]

restart mb

[grizzled nova]

@blissful herald брат лагает медиум

[wraith star]

eu medium lag|||

[teal scaffold]

medium dead

wtf

rustoria

lagtoria

[noble terrace]

Aware guys thank you

[verbal bough]

Good evening, excuse me for my English. But I have this problem when I join your server since today. I can reach any other server. Can you help me?

https://cdn.discordapp.com/attachments/1199018714041954435/1253766382248792084/image.png?ex=66770c6f&is=6675baef&hm=a9358f0fb0b6f71d4aae80e6025ba03db272aeeb2febcc271e4749fa8c93344b&

[hallow leaf]

they said im denied

[spark wren]

Bruh what are you saying… he was legit in team with us tf

Unbanned anyway

Who cares

[inland marten]

@noble terrace u wanted to talk to me

[noble terrace]

#368790610783764480

[kind crypt]

@noble terrace me and my homie just got banned for cheating. I stg we are both legit I joined the server like 5 minutes ago and killed 3 people with my friend. He said in chat "Coleslaw chimp say bye bye to your account" and we got banned like 5 minutes later. I have no idea how we are even perceived as being a cheater group. My friend had an AK and killed a sar guy (who missed legit 20 bullets) and we got banned.

[inland marten]

no point talking with her shes not serious! trolling players in support

[kind crypt]

i see

[noble terrace]

Happy to mute you here too if you want to act like a child

[noble terrace]

?steamid

[marble mantle]

Hey, @kind crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[inland marten]

okay karen! TY

[kind crypt]

76561198191193354

[cloud crystal]

chill its called free speach dont need to act so offended!

[noble terrace]

You will have to submit an appeal

[kind crypt]

Ok

[stark hound]

Freedom is really dead

[cloud crystal]

true this server is kinda ruled by dictators

[noble terrace]

Nope, we just have rules and expect them to be followed

Now mind your own business

[wary echo]

are admins getting paid

[cloud crystal]

nah i just called u out for being unprofesinal

[sterile parrot]

what the sigma skibidi ohio did you just say

[noble terrace]

I have not been unprofessional in the slightest

[blissful herald]

and your friend for being racist? 0_o

[wary echo]

https://tenor.com/view/im-sorry-dont-leave-me-i-need-you-here-with-me-guy-screaming-guy-crying-gif-3264835921801269599

[sterile parrot]

what the sigma

[noble terrace]

Get out of support if you don't need support

[stark hound]

Geniune question, How many appeals are there each day?

[noble terrace]

Hundreds

[blissful herald]

@cloud crystal move to #general if you do not need any help

[cloud crystal]

i do not condole his acctions but she is getting paid and its her jobb

[cloud crystal]

ok

[blissful herald]

what

[noble terrace]

I did my job

[sterile parrot]

i need your support my dad left to get milk and he is not coming back

[fringe ember]

someone save eu medium

[lyric basalt]

you can find all benefits in #staff-applications

[fringe ember]

its dead

[noble terrace]

It's booting

[wary echo]

https://tenor.com/view/ha-ha-simpsons-point-and-laugh-laugh-at-hahaha-gif-18352565

meanwhile i make 50$ an hour playing rust

[fringe ember]

[cloud crystal]

could you send me some😁

[wary echo]

are you from russia/ukraine

[blissful herald]

#general please

[cloud crystal]

ok where can i report a staff tho for misconduct?

[blissful herald]

am not even going to entertain you

[cloud crystal]

so the owner or what?

[cloud crystal]

serius question

[hallow leaf]

https://steamcommunity.com/id/NimaIran/

[blissful herald]

you got told don;t put your nose in, if your friend has issue, he can report

[cloud crystal]

i am speaking behaf of my friend

[blissful herald]

we do not deal with 3rd party players

if your friend has issue he can make a report

!report

[marble mantle]

Hey, @blissful herald

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

There you go

[cloud crystal]

thx

[stark hound]

Can any of you check my appeal 76561199235628970

[kind crypt]

How quickly could I expect a response to my appeal. Also if the appeal is accepted would we be able to get back into our base? Or is it gone?

[mighty schooner]

can you pls ban this guy hard cheating

i had heavy pot 12 head shots dead when moveing loot from raid

[full rose]

Anybody selling furnaces for scrap.in their shops on the US long server

[stark hound]

You are going to get much better results asking in the server chat

[mighty schooner]

<@&274971100184576010> \

[full rose]

K

[stark hound]

Or just shout around in outpost

[full rose]

Kk

[stark hound]

Anyway not many people are interested in selling normal furnaces

[full rose]

Ye

[mighty schooner]

!ticket

[marble mantle]

Hey, @mighty schooner

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[kind crypt]

<@&274971100184576010>

[dreamy creek]

<@&274971100184576010>

[lyric basalt]

?

[dreamy creek]

Hello admins, could you help me? I was banned, I think it was because of someone I was playing with. Could you tell me who was banned from my team?

[lyric basalt]

@dreamy creek

[dreamy creek]

76561198979218343

my steam id 64

[mighty schooner]

can you look at my cheat ticket

hes hard cheating and screen shared his hacks

[woeful merlin]

@compact quiver cheater

[dreamy creek]

Could you help me, I have a VIP, shit, I was roleplaying as calmly as possible.

[lyric basalt]

Make an appeal and you can ask there, banning admin will reply to you

[mighty schooner]

any way you can look at my ticket lost 40-60 rockets from cheater outside my base

[dreamy creek]

OK

[hallow leaf]

<@&274971100184576010>

[little grotto]

where can we make an appeal

[hallow leaf]

<@&874995535881326632>

[lyric basalt]

?

[minor temple]

@hallow leaf

[hallow leaf]

waiting to support voice

[lyric basalt]

@lyric basalt

[dreamy creek]

COULD YOU GIVE ME THE LINK TO APPEAL

[minor temple]

https://rustoria.co/support/appeals

[dreamy creek]

thank you sir admin

[slow chasm]

te la re mandaste compa

[dreamy creek]

na estabamos por ir a raidear yo no lo puedo creer

[bitter sequoia]

jaja

[slow chasm]

pero que hicieron man

[hallow leaf]

dont do appeal

[dreamy creek]

no se man no tengo idea

[pine spade]

so its been 7 days since the false ban for @limber heart Appeal #62d1bc , whats the holdup? we spend so much money for vip so we can have fun every thursday with our friends and some admin decides to ban him for ban evasion on his only acc with 4k hrs

[abstract jolt]

Same here waiting on my appeal

[gloomy sparrow]

He needs to wait for a reply on his appeal

[pine spade]

will he be reimbursed for the vip he uses??? just doesnt make sense. the admin on vacation or something?

[stark hound]

For real

[digital depot]

cheater

[marble mantle]

Hey, @digital depot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[terse ibex]

we have someone sayiong slurs atm

[stark hound]

Just take it bro

[civic viper]

yo i got banned for 4 hours ago can someone help me with my ticket i want to play getting baned for doing notehing

<@&274971100184576010>

[stark hound]

Welcome to rustoria, here you are not required to cheat in order to get banned.

Jut go to the suport website and wait a week

https://rustoria.co/support

[civic viper]

ur dumb what u mean wait a week, i did buy wip u think im going to waste my money bc i got banned of bullshit

[thin plover]

You dont need to ping us, the banning admin will get to your appeal

You tagged** the whole admin team while only one can look at it most likely

[digital depot]

bro i gotta get rid of this cheatoer how do i get in contact w admin man

[thin plover]

Did you make a ticket

[kind crypt]

<@&274971100184576010> I am seeing so many people complaining about getting banned for no reason. My group was one of them. Like put the dots together. Multiple people who have payed money for VIP as well complaining about this.

[thin plover]

Vip doesnt protect you from breaking rules

[ancient lagoon]

Its all a scam bro. They set super low ques so people buy the VIP and then ban them , rinse and repeat. They make a killing lol.

[kind crypt]

Yes but what reason would people donate to a server to just cheat

[thin plover]

And you will never see someone come here and say the ban was correct and they were indeed breaking X rules

[kind crypt]

Dude on everything my team legit did nothing

[thin plover]

If you don't need support, head to #general

[kind crypt]

and were banned with 0 evidence

[thin plover]

Sure, make an appeal then

[ancient lagoon]

That is my support. Can yall just up the ques ??

[thin plover]

!slots

[marble mantle]

Hey, @ancient lagoon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[kind crypt]

Did that but if its looked at by the banning admin. Who banned with 0 evidence

[ancient lagoon]

or is that a nah? cause no one else wants to respond to any inquires.

[stark hound]

You can`t ban people becouse maybe they are cheating.

[kind crypt]

not looking great

[ancient lagoon]

No one cares about slots lol this aint a casino

[thin plover]

Sure 0 evidence, if it was a false ban then you will all be unbanned 👍

Until then

[stark hound]

If you ban 100 people even if 80 of them are cheaters its still wrong

[kind crypt]

So if it is looked at the banning admin. Who banned with 0 evidence. Then how will I get unbanned

[thin plover]

I trust our admin team and we always investigate before banning people

[kind crypt]

I dont 🙂

I was banned withing 8 minutes of a report

[thin plover]

You are entitled to your opinion

[kind crypt]

We got into 0 fights

[thin plover]

8 minutes?

[kind crypt]

yes

[thin plover]

How do you get such info

[kind crypt]

Because

The person typed in chat

And I was on the server for about 15 minutes

[thin plover]

We dont ban always off report but you are entitled to your opinion

[abstract jolt]

Is there anyway to get the attention of the administrator who banned me? Still waiting on my appeal

[stark hound]

The problem is that "opinion" takes until next wipe

[thin plover]

We have mulitple admins looking at the servers and keeping it clear from people breaking our rules

Maybe... Dont play with that player again?

[somber eagle]

Theres this person claiming hes a rustoria admin but im not sure if hes telling the truth and hes steam messaging me

[subtle schooner]

!appeal

[marble mantle]

Hey, @subtle schooner

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

Its a scam going around

[somber eagle]

What do they do?

[noble terrace]

What's your steam ID

[kind crypt]

getting it 1 sec

[near halo]

i bought

[near halo]

vip for wrong server i was buying for eu main since mine is running out soon and i dont know what to do i accdently bought vip for eu medium any way to change pls help ! ❤️

[kind crypt]

76561198191193354. I promise you we are not cheating

it didnt post it right wtf

[noble terrace]

?steamid

[marble mantle]

Hey, @kind crypt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[somber eagle]

What does the scam do

[kind crypt]

76561198191193354

[ancient lagoon]

bro i bought vip and it charged me, but it wont let me load

literal bullshit

[near halo]

can someone help me??

pls ill do fkn anythng

[noble terrace]

I looked into this earlier. Your ban is 100% legitimate. Your teammate was cheating and was banned for it.

[kind crypt]

He was not. I stg.

[noble terrace]

As an admin who can see the evidence against him, he was.

[somber eagle]

is the scam of "we whave a new skin for Twitch Drops that we have created,"

[noble terrace]

Do not play with him again

[kind crypt]

Can you show me the evidence?

[noble terrace]

No we cannot

[kind crypt]

Why not?

[ancient lagoon]

its against policy extra

[noble terrace]

If your job was catching cheaters, would you show them how you caught them?

[thin plover]

It will steal your account

Dont click anything

[ancient lagoon]

he was cheating bro

[stark hound]

Can anyone tell me why I was banned? This is my Steam ID: 76561199235628970

[abstract jolt]

@noble terrace Hey there, anyway you can take a look at mine? I was banned a month later again after I appealed the ban reason

[thin plover]

Block and report them

[somber eagle]

Ok

[noble terrace]

?steamid

[marble mantle]

Hey, @abstract jolt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[abstract jolt]

76561198885406818

It would be much appreciated

[stark hound]

I was banned for no reason 14 months ago.

[noble terrace]

Should be fixed

[kind crypt]

No, I wouldn't. But you could show some form of visual evidence. ex. a clip or some sort of defining moment. I don't think that in the 8 minutes of 0 fighting an admin was able to obtain evidence. I also know that my friend didn't get VAC banned or anything. Hes not marcoing you can do a check for that. I don't think you have evidence.

[abstract jolt]

I had appealed my ban reason a month ago and it banned me again for the same reason, so I am kind of confused

[noble terrace]

You said you wouldn't show evidence, and then ask us to show you evidence

We have never and will never do that

[kind crypt]

What evidence do you want us to show?

[noble terrace]

You can't. He was cheating

[noble terrace]

Yours is a legitimate ban so you will need to wait for the banning admin to review your appeal

[abstract jolt]

Is there anyway to get the attention of the admin?

[kind crypt]

What type of evidence would your staff team accept to unban someone?

[kind crypt]

Because I am willing to try and get evidence. I know for a fact my friend is not cheating. You won't believe the word of some random guy, which I get. But how can I prove that hes not cheating?

[noble terrace]

Appeals take 1-3 days on average. Unfortunately just need to be patient

[noble terrace]

We don't ban someone unless we are 100% sure

[kind crypt]

But you will ban someone when your 25% sure?

[noble terrace]

I literally just said we only ban if we are 100%

Your friend was cheating

[kind crypt]

becuase like I said there is no reasonable evidence you could obtain from 8 minutes of no fighting

[noble terrace]

Do not play with him again

[pine spade]

so its been 7 days since the false ban for @limber heart Appeal #62d1bc , whats the holdup? we spend so much money for vip so we can have fun every thursday with our friends and some admin decides to ban him for ban evasion on his only acc with 4k hrs. whata bout this?

[noble terrace]

Your perspective as a player is limited

[thin plover]

[noble terrace]

It's been 5 days, you asked this already, it's not your ban

VIP only grants you queue skip

[kind crypt]

Someone typed in chat which I assume to be the point where he got reported. In that time we ran back to base. Went to launch site got into a fight and we both missed many shots on a team in the open.

[pine spade]

this vip grants u food on the table

[noble terrace]

Again, your perspective as a player is limited

[noble terrace]

lol no

We don't get paid for this

My full time job puts food on the table

Your VIP gives you queue skip

You are entitled to no special treatment

[thin plover]

Let me know when that vip pays for my sushis I just got for supper and not my nursing job

[stark hound]

I think he is not saying he can break rules for buying VIP, but ratter that if he gets falsely banned, and has VIP at least he should be looked into in 7 days time.

[hollow tide]

it should buy you a beer ong

[hazy tendon]

ADMIN IM IN SUPPORT

[noble terrace]

VIP gives you nothing besides queue skip

[pine spade]

idc if ur poor, dont type about that in here. i aint asking

[noble terrace]

You're timed out for abusing support about a ban that isn't even yours

[abstract jolt]

Damn that sucks gonna be missing wipe and my VIP duration

[noble terrace]

Come back in an hour but go to #general when you do

[thin plover]

Alright then, you wont get any more support if you aint asking

[noble terrace]

Unfortunate timing, but the admin will get to it as soon as they can

[abstract jolt]

If my appeal gets denied, how would I get unbanned? @noble terrace

[kind crypt]

Again, that's total BS. Unless you have access to the persons computer you have no surefire anti-cheat, except for the one installed with the game. That anti-cheat did not detect cheating.

[abstract jolt]

Rustoria is the only server I play on.

[noble terrace]

You wouldn't. Appeal decisions are final.

[sacred spear]

I'm sorry for my subordinate, I just talked to him. Can you please unban biq now

[noble terrace]

Dude your friend was cheating

Stop playing with him

[stark hound]

Am I still banned or is it the reconnect timer? 76561199235628970

[noble terrace]

Wait 10 minutes before connecting

[abstract jolt]

It would be permanent? I don’t see why I would be denied because my ban reason was appealed a month prior but im just worried

[thin plover]

It's fun

[noble terrace]

New information may have come to light that brought about the new ban. I'm unsure as I'm not the person who banned you

[abstract jolt]

Ok! But just to clarify if they choose to deny it, there’s absolutely 0 chance I could ever play Rustoria again?

[ancient lagoon]

increase the player ques

[thin plover]

It's fun for me

[hollow tide]

#fixbiq

[noble terrace]

I would ask that in your appeal

Anyone who asks about a ban that isn't yours is getting timed out

@ all of biq's friends

[ancient lagoon]

increase the player ques

[noble terrace]

It's interesting being on this side of the game

[abstract jolt]

Okay thanks for the replies Jyrcella guess I’ll just have to wait for an answer lol

[fluid mason]

Can I appeal for a ban?

[kind crypt]

And again how can I prove that he isn't. I understand that you completly believe he is cheating. I am wondering if I can provide something like clips of him pvping well, as well as a software check on his PC to prove he is just a good player.

[noble terrace]

Extremely situational. It took me ~6 months from starting as a chat mod and working up

[noble terrace]

You can't

It's not your responsibility

He's not a good player

He's cheating

I'll be sure to @ you when he gets game banned

[thin plover]

A lot of time we catch people before EAC do

[ancient lagoon]

can yall up the ques

[kind crypt]

Again, you saying he is means nothing. You can't provide evidence. He has multiple accounts with 0 game bans on record for Rust. He has thousands of hours in the game as well. He is a good player. I have played with him for years.

[ancient lagoon]

@Extra did yall play last wipe?

[kind crypt]

Not at all

[noble terrace]

We will never provide evidence to players for obvious reasons

[ancient lagoon]

I swear yall countered my raid and bro got shit on. There was no way he was cheating.

[kind crypt]

He may have

I didnt

[thin plover]

Well now you now he's cheating

[kind crypt]

What cheats was he using in you professional opinion then

[thin plover]

Wont tell you

[kind crypt]

If you cant give evidence then tell me what he was banned for

[thin plover]

Cheating

[ancient lagoon]

And no I said he was NOT cheating, he got clapped to clarify.

[lean linden]

!appeal

[marble mantle]

Hey, @fluid mason

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[kind crypt]

What cheats?

[thin plover]

Cheats

[fluid mason]

I wasn’t cheating i think its cuz someone thought i was cheating on a community server than banned me so im banned on this server

[thin plover]

That doesnt make any sense

[fluid mason]

it was because i had 10 hours and tripled someone with AK

[thin plover]

We dont ban people here because they are banned somewhere else

I dont even know if someone is banned somewhere else

[noble terrace]

He was on the server for 2.5 hours by the way

[kind crypt]

I under stand that

But we were banned quickly after someone claimed they reported us.

Globaly in chat

[noble terrace]

That may have been the case but we don't ban people just because someone reports them

[kind crypt]

I was on the server for like 15 minutes maybe a bit more or less

[noble terrace]

YOU may have been. He was on for hours

[kind crypt]

2.5 hours. If someone reported him before and he wasn't banned for that entire time. But then suddenly when we kill like 4 people and 1 person reports us. We get banned

[noble terrace]

That is not how that works

I am not giving you more details beyond what I have

Your teammate was cheating

[ancient lagoon]

Can yall fix the que ?

[torn yew]

br long server is kicking a lot of people

[noble terrace]

If you play with him on our servers again you will most likely be permanently banned yourself

[torn yew]

everytime

[tawny mason]

@noble terrace i have a problem in br main, i got banned by fly hack violation

[noble terrace]

!slots

[marble mantle]

Hey, @ancient lagoon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[noble terrace]

Fly hack is an EAC error

[ancient lagoon]

they need to kick the cheaters out of medium.

[tawny mason]

@noble terrace what i have to do?

[ancient lagoon]

!slots

[marble mantle]

Hey, @ancient lagoon

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[noble terrace]

You can reconnect

It's not a ban

[tawny mason]

@noble terrace i cant connect

@noble terrace i restart steam, computer and i cant enter to the server

[noble terrace]

?steamid

[marble mantle]

Hey, @tawny mason

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tender fern]

@torn heart

why was I banned for a week, but I wasn't banned?

[thorn needle]

Hello, UNPACK

[tawny mason]

76561198067554306

[tender fern]

<@&274971100184576010>

[tawny mason]

76561198067554306

[thorn needle]

A week has passed

[thin plover]

@tender fern

[tender fern]

why was I banned for a week, but I wasn't banned?

[thin plover]

Ban but not banned

I'm confused

[noble terrace]

There is nothing preventing you from connecting on our end. What is the error message when you try to connect?

[tender fern]

I was blocked for a week for playing with a cheater, a week passed, but the lock was not lifted

[tawny mason]

disconnected: Connection Attempt failed

[thin plover]

Maybe dont spam connect

[noble terrace]

Stop spam connecting. Wait 15 minutes, do NOT try to connect in that time. Then you should be fine to play.

[thin plover]

Wait 20 minutes and try again

[tender fern]

im one try

[tender fern]

ok

[rustic linden]

guys i need help

where do i report hacker on here

[tawny mason]

@noble terrace what i have to do?

[lean linden]

!report

[marble mantle]

Hey, @rustic linden

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

Try verifying game files if you have not already

[thin plover]

@kind crypt no

[tawdry ridge]

Can I talk to the administration here?

help

[thin plover]

You are free to type here your problem

[kind crypt]

If he was cheating for 2.5 hours and someone reported him during that time. You would've banned him much earlier if you have these special methods to detect cheating. It is impossible to add an anti-cheat to a rust server. EAC is it. Your "evidence" would be spectating, logs, and maybe some sort of detection certain movement. You don't have evidence and if your staff team even spectated him you would've seen him missing shots and not doing anything suspicious at all. I would let this go if you just told me what he was accused of. Not just cheating, but specifics. I honestly wanted to have a fun wipe with a buddy. I know he's not cheating. I know you believe he is.

[thin plover]

@kind crypt time to stop playing with that friend

[tawdry ridge]

I have this problem, I was banned for no reason on the Rustoria.co EU long server and I would like to prove that I did not play with cheats

[noble terrace]

You are so wrong about so many things

[tawny mason]

@noble terrace i cant connect

[thin plover]

!appeal

[marble mantle]

Hey, @tawdry ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ancient lagoon]

@noble terrace Can yall increase the player pop on medium. I get the slots, but it literally changed from 375 to 350 and now its just overflowed with VIP. Like non-vip were getting in the game until one of you manually changed it.

[kind crypt]

I have played games with this person for 10 years man. I know him IRL.

[tawny mason]

@noble terrace the same problem can you help me

[noble terrace]

Then he's lying to you or you know about it and are lying for him

[noble terrace]

You unfortunately just need to keep trying to connect

You can try making a #network-support-old ticket

[tawny mason]

@noble terrace only br main i cant enter, all the other server i can enter

[tawdry ridge]

Where should I write on this site?

[noble terrace]

Have you tried connecting directly with IP?

[noble terrace]

We can't change it manually

[ancient lagoon]

Then how did it go from 350 to 375 and then back to 350.

Makes no sense

[noble terrace]

It adjusts automatically lol

Based on performance

[ancient lagoon]

yeah you sound like corporate lol

[tawdry ridge]

Guys, help

[ancient lagoon]

like wtf does that even mean XD

[noble terrace]

I could reword it but it would be the same answer

[ancient lagoon]

sure i'll take the VIP

since yall took it from me and now i cant get in

[tawdry ridge]

how to remove a ban on a server?

[noble terrace]

Took it from you?

[ancient lagoon]

yupp

[thin plover]

!appeal

[marble mantle]

Hey, @tawdry ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @tawdry ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

Too slow

[ancient lagoon]

its charged on my card and still doesn't fucking work after reloading the game so

[noble terrace]

#payment-support ticket friend

[tawdry ridge]

I can show everything and prove that I did not commit or play with cheats

[noble terrace]

You need to appeal

[ancient lagoon]

nah i aint doing all that bs to just hear "Oh we are sorry we dont know what you are talking about"

[noble terrace]

That is not what will happen

[ocean path]

then dont compain

[tawny mason]

@noble terrace help pls, i only jump in a wall and server ban me by flyhack violation

[ancient lagoon]

literally just happened but okay

[noble terrace]

I already responded to you

[noble terrace]

?

[tawny mason]

@noble terrace but we not resolve the problme

[noble terrace]

Don't see a payment support ticket from you anywhere

[noble terrace]

I told you to make a network support ticket

[noble terrace]

!network

[marble mantle]

Hey, @tawny mason

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[tawny mason]

@noble terrace how many minutes i have to wait ?Ç

[kind crypt]

Its neither of those things. At this point, I know yall don't have evidence since your so adamant about not giving any information. We barely play rust. When we do were almost never on for more than a day. Its obvious that nothing I say will do anything. There's definitely some weird shit going on.

[noble terrace]

I already explained why we don't provide evidence to players

No reputable server will ever tell you how they caught you

[rustic linden]

hey i reprted this dude for hacking, he is lirterally in our base rn killing everybody n he still isnt banned

[noble terrace]

Banned thank you

[rustic linden]

youre a real one thank you

[tawny mason]

@noble terrace can you help me pls?

[noble terrace]

Dude I feel like you are trolling me at this point

Please make a network ticket and wait for a response

[tawny mason]

@noble terrace no, im not trolling you

[rustic linden]

please be wary abt that guy you banned. he has already came back like three different times

[tawny mason]

@noble terrace i just doit, but no one respond

[rustic linden]

he changed when he came back this time

[noble terrace]

It will take time for you to receive a response

In the meantime, keep trying to connect on your own

[hazy tendon]

why is admin not saying to me in chat that my ticket is closed???

[peak monolith]

Did you make an appeal for a ban?

[tender fern]

The problem is still the same

[fluid mason]

How can I appeal for a false ban?

[noble terrace]

?

[peak monolith]

!appeal

[marble mantle]

Hey, @fluid mason

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hazy tendon]

im not banned??

[peak monolith]

What did you make a ticket for? You'll have to be more specific please.

[hazy tendon]

a hacker esp

[shy remnant]

What’s your ticket number

[hazy tendon]

2 i think

og GHOST

[shy remnant]

2 ?

That’s not a ticket number

[tender fern]

@thin plover The problem is still the same. The time of the ban has stopped showing, but it shows that the ban is still valid

[shy remnant]

Is your ticket closed or still opened ?

[hazy tendon]

idk what my ticket number was

but i reported ghost

[shy remnant]

Is your ticket closed or still opened ?

[tawny mason]

@noble terrace can i know whos the admin of the ticket tool?, because nobody respond me

[hazy tendon]

idk i cant see

[peak monolith]

How long has your ticket been open?

[hazy tendon]

or how to see

[shy remnant]

Then why are you saying that your ticket is closed ?

https://rustoria.co/support

[hazy tendon]

its open

[noble terrace]

It is going to take time for someone to respond to your ticket

[tender fern]

@noble terrace The problem is still the same. The time of the ban has stopped showing, but it shows that the ban is still valid

[shy remnant]

Then why did you say that ? Makes no sense

Wait for the answer in your ticket

[noble terrace]

Please wait 15 minutes WITHOUT trying to connect

[tender fern]

I've already waited 40 minutes.

[hazy tendon]

because some other admin said that an admin was looking at it

[shy remnant]

Looking at it doesn’t mean it’s closed

[noble terrace]

?steamid

[marble mantle]

Hey, @tender fern

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tawny mason]

@noble terrace you dont se those problems?

[noble terrace]

Only a couple people can help with network tickets

[ancient lagoon]

can i get vip for having to wait 9 hours in this dumbass cue

[thin plover]

that's not how it works

[alpine basalt]

@stiff widget

[stark hound]

@noble terrace I just tried connecting after waiting more than an hour and I`m still banned.

[main relic]

i need help getting ubanned

[meager thicket]

@jagged escarp can you help my friend

[lean linden]

!appeal

[marble mantle]

Hey, @main relic

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital anvil]

@lyric basalt u told me to come to discord?

[leaden bronze]

hi i need help

[lean linden]

What kind of help?

[leaden bronze]

My friend is using the wrong vpn, please help me, this is his steamid76561199244650854, he has been banned

thanks a lot

Something's wrong, man

[fringe tree]

!appealcn

[marble mantle]

您好, @leaden bronze

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[tawny mason]

@noble terrace nobody respond to my problem

@noble terrace any other admin, that can help me?

[leaden bronze]

I've filed a complaint, but I want it resolved as soon as possible because I'm in a hurry and I want to play as soon as possible

[tawny mason]

Nobody help me

ADMIN??

[lean linden]

Be patient, nothing happens instantly . . Your appeal will be answered in due time.

[leaden bronze]

Ok, please

[tender fern]

76561198861479139

the ban has been lifted, when logging in to the server, the download continues, after a full download it ends, I am excluded due to hacking

@noble terrace

[near halo]

PLS SOMEONE HELP I BOUGHT VIP FOR WRONG SERVER

PLS HELP ME

i really dont want vip for medium i was suppose to buy vip for main

[tender fern]

@torn heart

[neon imp]

I cant load into main because it says go to discord- L kitty

[magic timber]

BRO THIS SERVER IS SO BAD

br main always shutdown

[near halo]

please admins help me

[lean linden]

Go here for help transferring your VIP https://discord.com/channels/274965952116817920/883058174570135572

[neon imp]

acrosical

[near halo]

Thanks so much im really bad at this system thanks for the help! any idea when i will get an answer?

[neon imp]

can u read my message above

[lean linden]

yes

[neon imp]

i cant load into rustoria main

it says go to discord - lkitty

[lean linden]

As soon as an admin with that sort of access can get to it my friend . . Be Patient (;

[tender fern]

@lean linden what should I do? the ban has been lifted, when logging in to the server, the download continues, after a full download it ends, I am excluded due to hacking

[near halo]

alright thank u so much i bought the vip a few hours ago do u still think i have time to get a vip transfer or a refund 🙂

[lean linden]

yes

[livid oyster]

Yo, ive been waiting for 2 days for my ban appeal to be replied to can someone help me?

[near halo]

Thanks so much for answering my questions this late appricete it! 😉

[neon imp]

am i banned @lean linden

[lean linden]

My friend, you'll have to @ kitty directly and be patient

[neon imp]

@short terrace

idk which kitty it is

[thin plover]

@minor temple

this one

post your steam ID here as well

[neon imp]

thanks

ok

[lean linden]

You're kindly welcomed

[tender fern]

@thin plover 76561198861479139 id
the ban has been lifted, when logging in to the server, the download continues, after a full download it ends, I am excluded due to hacking

[neon imp]

@minor temple 76561199183990250 taht my steam id

[thin plover]

it's fixed, wait 15 minutes before connecting