support

[hexed nimbus]

Ask twitch not a rustoria support question

[supple grotto]

click on the door or large box and u will be transferred to the twitch video. just leave it till u get the skin.

[snow arrow]

ekitten the one that got banned is on another account and rebuilt and we want them banned again

h11

[near halo]

You will only get the generic ones after claim a Drop from a exclusive one and let he/her stream open, opening another stream with different drop will not count for Bellum until you get the exclusive one

[wanton bison]

<@&274971100184576010> Ticket #25a336 would greatly aprriecated, one of the teammates has wallhack 200%

[hexed nimbus]

!report

[marble mantle]

Hey, @snow arrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

The go trough tickets in order the come in and go trough them as fast as humanly possible just be patient

[wanton bison]

WHO is that guy lol

[wispy dirge]

Someone who is very helpful.

An admin will review your ticket soon, please give it some time ❤️

[hexed nimbus]

[wooden siren]

bro i take ban play with hack and im not play like 2 days wtf ??

[bleak bone]

Rustoria 10x eu lag

[hexed nimbus]

!appeal

[marble mantle]

Hey, @wooden siren

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wispy dirge]

Please make a ticket in #network-support-old so they can take a look

[dense fractal]

hey

So I have a question. At some point one of my friends had just got banned from one of your servers. And I played with him on that server, quick note, I did not know he was hacking but now I’m usually band from playing with a hacker so my question is is that a permanent band or can I play at sometime?

[hexed nimbus]

!appeal if it’s first time it’s most likely going to be a 7 day temp ban

[marble mantle]

Hey, @dense fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grand tinsel]

is there a bug on treasure chests?? i just completed one and i didnt get any box. says i found the chest but wasnt able to open any at my spot?

couls use some help

[hexed nimbus]

Facepunch issue

[fringe tree]

Most likely a Facepunch bug, feel free to make a F7 report.

[grand tinsel]

ty

[wooden siren]

https://steamcommunity.com/profiles/76561199381154733/

this is typsyrussian

he team with all and he gave all bannd xdd

[fringe tree]

?

[supple grotto]

Eternal.. sir please can u help us ?

I made apeal. a random guy wwas being friends with everyone on my area.

we all got banned cuz playing with hacker. We have 0 clue that he was.

We all got banned for just that.. we didn't know he was hacking !

[wooden siren]

We didn't know he was playing with cheats !

[wooden siren]

If we knew we will not play him at all

[fringe laurel]

Hello, we were banned on your server because of a cheater, defali just a house, for no reason we were banned how to get unban?

[dull elm]

!appeal

[marble mantle]

Hey, @fringe laurel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital vigil]

!appeal

[marble mantle]

Hey, @digital vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Make an appeal

[fallen sorrel]

https://steamcommunity.com/profiles/76561199592395333/

CHEATER

[marble mantle]

Hey, @fallen sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[round scaffold]

when will are appeals be looked at?

[digital vigil]

we are innocent

[fringe tree]

!report

[marble mantle]

Hey, @fallen sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Don't call out cheaters considering it will prompt them to turn off their cheats.

[round scaffold]

when will are appeals be looked at?

[fringe tree]

Appeals take 1-3 business days

[worn heart]

how do you know when they checker if the look at your appeals

[ocean thistle]

Please do not troll in support.

This is your warning @fiery isle

[round scaffold]

we are not evean cheating they spam reported us bc there bad

[fiery isle]

can i get banned on all rustoria servers for trolling?

[brittle epoch]

When does us main wipe?

[round scaffold]

towwmorow

[brittle epoch]

nahh

when?

[round scaffold]

3:00PM est

[cursive kayak]

@brittle epoch

:flag_us: US Main

IP: connect main.rustoria.us:28010
Next Wipe: <t:1718305200:F> (<t:1718305200:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map

[brittle epoch]

Nahh 21:00 for me

Aint doing it that late

[ocean thistle]

That's converted in your time zone

Mayeb try EU Main instead?

[cursive kayak]

@brittle epoch

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1718287200:F> (<t:1718287200:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[brittle epoch]

Eu main does wipes at 20:00

[brisk pewter]

Has anyone had the same problem while joining the server and getting instant ban for reason: hacking?

[ocean thistle]

!appeal you'll have to submit an appeal

[marble mantle]

Hey, @brisk pewter

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brisk pewter]

Even though my account is completely new

[brisk pewter]

ye i did an appeal but i still wonder why's that

[ocean thistle]

Usually for hacking or mistakingly linked

[brisk pewter]

i just joined the server and got instant when i tried to change resolution

could the ban like transfer from the main account to new?

but i didnt get vac banned on main

[ocean thistle]

The ban message is the the "why"

I can take a quick look

[ocean thistle]

!steamid

[marble mantle]

Hey, @brisk pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brisk pewter]

please do

it also shows it was 10 months ago for some reason

[ocean thistle]

Yeah it's a weird glitch

[brisk pewter]

the account is new and i just bought rust on it

[ocean thistle]

Can I get your steamid?

[brisk pewter]

lemme find it quick

[ocean thistle]

Just click the link

[ocean thistle]

!steamid

[marble mantle]

Hey, @brisk pewter

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brisk pewter]

76561199615028662

[ocean thistle]

You received a response - please reply to it

[brisk pewter]

lemme know what's the problem bcs this is not the first time happening

[brisk pewter]

where?

[ocean thistle]

About 10 hours ago

On the website where you created your appeal

https://rustoria.co/support/appeal

[brisk pewter]

it just says that it is appealed?

"ban already appealed"

[ocean thistle]

Don't create a new one, go into the one where you opened it "#97e0d4"

[fossil juniper]

Hello i get ban i no hack how can i prove i legit

[brisk pewter]

sorry, but i cant really find where is it 😅

[ocean thistle]

Did you submit an appeal?

[fossil juniper]

where

[ocean thistle]

Can you direct message me a screenshot and I can walk you through it

[ocean thistle]

!appeal

[brisk pewter]

sure!

[marble mantle]

Hey, @fossil juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil juniper]

okay than kyou

[timber crescent]

can i get an admin to help me

i was muted for trying to say spice? like what is that

[marble mantle]

Hey, @timber crescent

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[timber crescent]

i have to submit mute appeal... for saying the word spice are you guys serious...

[ocean thistle]

Why were you trying to get people muted?

[fossil juniper]

okay done if i may ask how long does it usually take

[ocean thistle]

!steamid 1-3 business days, but I can give it a quick look since I am here righ tnow

[marble mantle]

Hey, @fossil juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fossil juniper]

76561199243942317

[timber crescent]

i wasnt? huh

[fossil juniper]

wait is corsshair x allowed

[smoky cape]

Yes

[fossil juniper]

since i might be banned because of that

[ocean thistle]

Your ban is legitimate. You'll have to wait for a response from the admin in charge of your ban.

It's already been forwarded

[fossil juniper]

thank you alot

[ocean thistle]

That word you're trying to get people to type is very close to a racial slur. I advise you to not do it ever again. Do you understand?

[timber crescent]

yes but i didnt just say spice i said trying to spice things up a bit and was muted for it.

[ocean thistle]

Be more careful next time and try to avoid the word. Okay? I'll give you the benefit of the doubt and unmute you this time only.

[timber crescent]

i appreicate it. thanks i wont be saying it again now that i know but i promise i wasnt trying to use a racial slur. thank you

[fossil juniper]

Sorry to ask but is it possible to put my body in my base since im hidden in my base but people can climb it and steal my mp5 + full inv of ores

[worn heart]

how do you know when they checker if the look at your appeals

[timber crescent]

ahhh i see what you meant by "why was i trying to get people muted" cause i asked if someone could say spice, but i was very confused because i said, trying to spice it up a little bit 2 times and it wouldnt send the message. i thought my game was just bugged. so i was seeing if someone else could say it, or if it was just me. i do apologize i had no bad intent with any of those messages i appreciate the revoke.

[ocean thistle]

ooooo that makes sense too! Yeah no worries at all. I'm relieved it's a small misunderstanding :) Sorry for being too mean with you, but yeah, thanks for understanding! I hope you have a rest of your day!

[timber crescent]

thanks so much. yeah just wanted to clear that up! sorry for causing a problem for you guys. next time my messages dont send ill leave it at that lol

[dusty island]

smoil not working on monday wipe not been reset in 1h and 30 min

[toxic spear]

server rustoria eu long

[wispy dirge]

?appeal - Please file an appeal via the website below and provide the information there.

[marble mantle]

Hey, @toxic spear

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic spear]

ban appealed

but I don't understand the logic of the admin who answered me

Hi,

Leaving this Ticket OPEN for 3 days as the player in question has been Banned by Easy Anti cheat for 3 days, if the players Ban gets removed by EAN in 3 days, your Ban will be removed

Regards

Rustoria Admin
• Today at 10:44 AM •
ADMIN
Hi,

7 day Ban for playing with cheater

Regards

what does it mean? why should I sit with a ban because I haven't even played with a human cheater?

[worn heart]

how do you know when they checker if the look at your appeals

[fossil juniper]

What does that mean that my ban is legitimate does that mean i was unbanned ? Sorry i dont completly understand

[flat parcel]

Why can't i create a ticket on website? It says "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.", even tho i'm creating first ticket in my life

[dusty island]

smoil not working on monday wipe not been reset in 1h

[wispy dirge]

Have you created a ticket for this?

[dusty island]

im just saying

and idk where to open one

[wispy dirge]

!ticket

[marble mantle]

Hey, @dusty island

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fossil juniper]

Hello sorry to ask but if im false banned and waiting for a repsone on ticket can i play other rustoria servers?

[toxic spear]

can u answer pls

[worthy falcon]

i just got banned for playing with a" hacker" but i was playing with my brother and i can promise you we are not hacking we both suck at the game

[pearl pike]

/ticket

[marble mantle]

Hey, @pearl pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warped zodiac]

!appeal

[marble mantle]

Hey, @worthy falcon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic spear]

can u answer..?

[toxic spear]

.

[warped zodiac]

Yep, so basically the appeal has been put on hold until the other player has their EAC ban lifted, or until your ban expires, whichever comes first

[toxic spear]

Why should I be in the bathhouse because of a player I've never played with?

[warped zodiac]

I haven't looked at your ban, but I would be confident to say that there is reason to suspect that's not true, otherwise your ban would have been lifted already. I would suggest waiting the 3 days I'm afraid

[toxic spear]

no, 10 people will confirm that they have never seen this person, even on the server

[warped zodiac]

What's your steam ID?

[toxic spear]

I can drop the steam ID and the account that the admin told me about (we've never seen it in the game)

76561199098627322

[warped zodiac]

Whats YOUR steamID?

[toxic spear]

mine

steam id

[warped zodiac]

Ok, 2 seconds please

[warped zodiac]

Your appeal was denied for playing with hacker. Please be more careful who you play with in future. You will be unbanned in 3 days

[glass wyvern]

any admin

[toxic spear]

Okay, there was no hacker, but if you don't want to, then fine

https://steamcommunity.com/profiles/76561199371738416 is this cheater?

[warped zodiac]

!appealcn

[marble mantle]

您好, @warped zodiac

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[warped zodiac]

@round sky

[round sky]

hellp

Can you type it for me?

https://steamcommunity.com/profiles/76561198286551724/

Can you type it for me? I can use a translator

@warped zodiac

[warped zodiac]

You need to make an appeal

[warped zodiac]

!appealcn

[marble mantle]

您好, @round sky

如果需要申诉您的禁令或者禁言，请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号，您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后，管理员会尽快审核以及处理您的申诉。
备注：正常回复时间为1-3天，但根据具体情况有可能延长或者缩短。

[round sky]

We are submitting the bill

I need to talk to several people

[twilit musk]

my appeal got denied but the reply was from someone who was completely incompetant and lacks critical thinking skills can i have another person review it

[round sky]

We are submitting

We have submitted

@warped zodiac

[halcyon escarp]

can yall do something about this cheater? We have reported this goober 20 times.

[noble terrace]

Appeal decisions are final

[noble terrace]

Did you F7 or do /ticket?

[halcyon escarp]

F7 many times. My whole team

[formal sky]

theres actually no way I just got banned for playing with a hacker 💀

I got invited to some1 team on US MAIN bc he said he had BPS and got banned 5 mins later lmfao

eta on tickets?

[tidal tapir]

@noble terrace we have a cheater near us he got banned before and he came with another acount can u do something to him?

[noble terrace]

!ticket

[marble mantle]

Hey, @tidal tapir

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble terrace]

That is good! F7 only goes to EAC/Facepunch though. If you want Rustoria admins to look into someone as well, please do /ticket in game or go to our website 🙂

[halcyon escarp]

I did that now. Thanks

[formal sky]

if u get associated banned is it on all servers?

[noble terrace]

Average response time for appeals is 1-3 days, but can be sooner depending on admin availability/the situation

[noble terrace]

yes

[halcyon escarp]

Good I hope. Cause I know the team that have the cheater knows hes cheating just wipe these folks off the servers.

Anyone who plays with hackers shouldnt be allowed back

[formal sky]

has there ever been a case in which some1 has been invited to a random team and banned after? like I just got banned bc some1 was giving bps away and invited me to his team, I got banned right after

[noble terrace]

If playing with cheaters is a recurring situation, then those players are banned permanently

[noble terrace]

Yes unfortunately

[digital nexus]

pls hi

[noble terrace]

We have a lot of tickets my friend. Yours will be answered as soon as we are able

[digital nexus]

staff is there ?????

[formal sky]

Jyrcella, have those cases been resolved? like proofed that they werent playing with hackers

[noble terrace]

what's up?

[noble terrace]

It honestly depends on the individual situation so hard to give you a concrete answer

[formal sky]

alright

[digital nexus]

I'm making a request to be unbanned where I explain that I was hacked and that it wasn't me playing on the account. I sent all the evidence, including the official message from Steam support (Benji), and I'm still banned??????

The guy was playing on US servers, and I live in the EU.

[fringe tree]

Have you made an appeal?

[formal sky]

is playing with hackers a perm ban? also is there anyway one could do something to speed up the review process (of a ticket)

[digital nexus]

pls admin he close my ticket for nothing

[digital nexus]

yes and he close

[fringe tree]

Wouldn’t suggest playing with hackers and it receives punishment. Additionally, speeding up in appeal won’t really happen. Tickets on the other hand if you supply good evidence and make it clear it could accelerate the process

[digital nexus]

I sent photos of the message, even the email address if needed.

[fringe tree]

If it was closed, I’m afraid to say that the ban will remain.

[formal sky]

I wasnt playing with hackers, just wondering if the ban is perm

[digital nexus]

u dont understand

[noble terrace]

If it is your first one, then probably not, no

[noble terrace]

?steamid

[marble mantle]

Hey, @digital nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[digital nexus]

It wasn't me playing with a cheater but the guy who hacked me. I didn't have access to the account, so I contacted Steam.

[noble terrace]

And what did Steam say

[digital nexus]

he say

i can drop the screen ????

[noble terrace]

I am unsure what that means

[digital nexus]

i send a mail to steam to proove isn't me using my account for the last 3 days, they request me proof and when i send the proofs to get back my account they changed the password and give me back my account

[noble terrace]

?steamid

[marble mantle]

Hey, @digital nexus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[digital nexus]

@noble terrace please let me drop the screen i swear its just a official message of support steam

[noble terrace]

Please send your Steam ID

[digital nexus]

ok

[formal sky]

does the support system offer a like pay to speed up ticket time or nah

[digital nexus]

76561199121699963

[noble terrace]

I see

[noble terrace]

Lol no it does not

[formal sky]

worth a ask lmao

[noble terrace]

I will forward your message along to the admin who banned you. Keep in mind that nothing may change though.

Sure

[digital nexus]

look

[unique bridge]

hello

[digital nexus]

@noble terrace can i send you the proofs with the steam support in private message bcs there is the informations of where i live and my mother's name, credit card number

please

[noble terrace]

No.

I forwarded your message to the admin who banned you

It is their decision

[noble terrace]

what's up

[unique bridge]

Please provide us with your other accounts However, I am unable to create an appeal on the site from my other account. Could you kindly assist me with this issue?

Appeal #3193c6

[noble terrace]

That just means to include the steam ID or a link to the profile of your other account

You don't need to create a separate appeal

[digital nexus]

give me his discord i send him all the proofs please bro without the proofs his not gonna unban me pls

[noble terrace]

I cannot give you that information

I already forwarded your message to them

[digital nexus]

so he know i have the proof ?

[snow marsh]

@noble terrace there is a cheater on us long evading from his account that got banned earlier today his username is daddy and his banned account name is ekitten

[noble terrace]

I told him that you have information to share, yes.

[noble terrace]

!ticket make a ticket please

[marble mantle]

Hey, @snow marsh

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[digital nexus]

ok thanks

[unique bridge]

thanks for the information ❤️

[empty rock]

hey i bought a donator kit on US 10x a few days ago and it says i no longer have perms to use it, it was working beforehand, just suddenly stopped

[noble terrace]

Can you create a #payment-support ticket please?

[worthy drift]

its an invisible bear killing me on the vanilla low pop

[naive kindle]

do not the invisible bear

[worthy drift]

what

[naive kindle]

just a poor joke friend

[worthy drift]

i need someone to ent kill it

or blow it up

[naive kindle]

grenade up the invisible bum sounds more appropriate

[worthy drift]

shit would work too

too bad im prim locked

[naive kindle]

shoot it with your invisible bow

[worthy drift]

i dont know where to shoot tho

i think hes camping my door

[naive kindle]

trust your heart, and your aim shall be true

[worthy drift]

my bow despawned

[naive kindle]

it's not your day is it

[worthy drift]

AND NOW IM GETTING DOORCAMPED BY DORLOK

[heavy crow]

is there an admin on rustoria us long atm?

[peak iris]

are there any admins on at all

i need them to look at my appeal

[gloomy sparrow]

Standard response time is 1-3 business days

[peak iris]

please do it now

i bought queue skip and its gonna run out

bouta scam me of my dollars

[ionic whale]

Hey admins can you fix the server

60 fps everytime

and some time the servers kicks you out

is cancer play on rustoria mondays

[worn heart]

how do you know when they checker if the look at your appeals

[gloomy sparrow]

Pretty sure that the server isn’t causing fps lag, it might be your pc

[ionic whale]

@gloomy sparrow on bloolagon i get 160 fps with 500pop

do you think is my pc?

[gloomy sparrow]

It depends on map size and pop

[ionic whale]

nice you say that

mondays have so much pop @gloomy sparrow ?

maybe why no search a solution and i dont get 60fps

what is the sens having a server with 2000pop and 30 fps

[violet spear]

hey i keep on getting vip payments and want them to stop how do i do that

[gloomy sparrow]

Not rn but it usually has 900 pop on wipe and there is a lot of players building bases etc

[bright quiver]

solution = better pc

[gloomy sparrow]

!cancel

[marble mantle]

Hey, @violet spear

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[ionic whale]

i cant play with 3070ti? i need 4090 to play 120 fps?

[gloomy sparrow]

Rust is cpu based

[violet spear]

thanks

[ionic whale]

ok you win

[bright quiver]

It depends how many entities render and since mondays is a big server its normal that you will have less fps its rust

not the server

[ionic whale]

your servers works well and the limit pop its ok

@gloomy sparrow if you have a little free time go to play bloo lagon and you see a good hosting there

and you tell me later

[bright quiver]

hosting is not fps my friend

[ionic whale]

thanks for the response

bye

[gloomy sparrow]

I get stable 240 frames on rustoria and I find it better than other servers

[gloomy sparrow]

Bye 🙂

[ionic whale]

what pc do you have?

[gloomy sparrow]

7800x3d and a 3060ti

[ionic whale]

fake.

[gloomy sparrow]

?

[ionic whale]

you are and idiot i have the same processor and 3070ti

[gloomy sparrow]

You have a 7800x3d?

[bright quiver]

no fake

[gloomy sparrow]

X3d enjoyer

[violet spear]

hey i keep clicking the cancel button but it won't work

it lets me click the keep subscription button though

never mind i got it too work

[ionic knoll]

how do i make a ticket?

[noble terrace]

!ticket

[marble mantle]

Hey, @ionic knoll

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heavy crow]

can i talk to an admin?

there is a group of cheaters cheating for a group on rustoria us long

[noble terrace]

!ticket make a ticket please and someone will look into it 🙂

[marble mantle]

Hey, @heavy crow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[heavy crow]

i can show proof ect would jus be easier to explain inna support call

[fringe tree]

Please make a report, we don't allow reports in the Discord.

Either it can be made in-game or on the website.

[karmic terrace]

@balmy cypress I have a restraining order to find you on Discord, are you there

[fringe tree]

!steamid

[marble mantle]

Hey, @karmic terrace

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ionic knoll]

Hello I need support but I have some images that show sensitive information which I would rather not show in this text channel can admins check dms please

[fringe tree]

What exactly do you need support with?

And I would advise against sharing sensitive information in this channel

[ionic knoll]

I am trying to speak to an admin

[ionic knoll]

yea

[civic fossil]

where do we report cheaters?

[fringe tree]

If you don't mind discussing, what exactly?

[fringe tree]

!report

[marble mantle]

Hey, @civic fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak iris]

i need to be unbanned

[fringe tree]

I may be able to give insight, it doesn't have to be exact

[peak iris]

im falsely accused

[fringe tree]

!appeal - Please make an appeal

[marble mantle]

Hey, @peak iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[peak iris]

i did

and my queue skips gonna run out before they respond

[ionic knoll]

I mind discussing in this channel beceause I dont want to leak anything personal

[fringe tree]

Appeals take 1-3 business days, it will be responded to soon as possible.

[peak iris]

but cmon man

its gonna expireeeeee

[twilit musk]

Yup happened to my dedicated group who has been paying for vip and playing every us main and monday wipe for past 4 months all of a sudden our friendly neighbor gets banned for cheating and we get association. the rustoria mods r incompetant too

[peak iris]

my money down the drain

[fringe tree]

Ah, well you're more than free to discuss it to an Admin. I was just curious if it was against a player or VIP issues

[civic fossil]

id love to get an admin in a call rn there are clear aimbotters runing around rn

[fringe tree]

I have no control over the ban, I'm sorry. It will be responded to soon as possible

[fringe tree]

Please make a report and it will be responded soon as possible

[peak iris]

please respomnd immediately

[civic fossil]

i made a ticket in game

[peak iris]

find the highest of high ups

[civic fossil]

us medium

[peak iris]

and tell them

[twilit musk]

the admins r incompetant

ull have to wait 5 hrs

[ionic knoll]

Where can I speak to an admin?

[fringe tree]

On the members tab, it will show the list of Admins.

[ionic knoll]

Yea im just waiting for an admin to reply since I dont want to include the confidential information

[light jackal]

i need admin

[light summit]

not an admin, but happy to help 🙂

[ripe sigil]

hi i was banned for association... and they say its 7 ay ban... but it was day 1 of wipe and they said it was 7 days ban... but i have 8 days left of ban and cannot appeal this... wtf

[light summit]

hello. if you were unable to appeal your ban, then you'd to wait out the ban unfortunately!

[ripe sigil]

i appealed ban but how can you mess up basic numbers though lol

i am told 7 days 7 days ago now its 8 days remaining?

they tell me i was online when i wasnt even online when a teammate cheated

[warped zodiac]

What's your steamID?

[warped zodiac]

?steamid

[marble mantle]

Hey, @ripe sigil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[ripe sigil]

i feel targetted lol

shoul di give this info out

[warped zodiac]

Depends whether you want an answer to your problem or not. It's public anyway

[ripe sigil]

https://steamcommunity.com/profiles/76561198384731037/

[warped zodiac]

Your ban was increased because you have already been banned for the same reason in the last few months. You need to pick better team mates my dude

[ripe sigil]

Tell me i was online when i litterly got off and sat through a queue that night... idk how there is such a stark difference in reality

i didnt even choose teammate

[warped zodiac]

I appreciate that, but rules are there for a reason, and you were found to be associated. Probably you need to pick better team mates that pick better team mates

[ripe sigil]

and i live in a country where cartels source our food of a differnet country

ever had an avocado???

[warped zodiac]

I think we are going out of scope of this support channel right now... You should probably write to your local politician about that

[ripe sigil]

not really this is mod abuse

bc i have nerver done anything wron gin this game

[noble terrace]

😐

[stray yarrow]

admin

[warped zodiac]

I'm sorry you feel that way, but we only ban players when we are 100% certain they deserve the ban. You should really look at who you're playing with in future

[noble terrace]

player

[stray yarrow]

pls look ticks

[warped zodiac]

planet

[ripe sigil]

2 steps of variation is 2 steps of variation
a lie is a lie...
i was not online when people cheated

[noble terrace]

Admins are always checking tickets. Please be patient while yours is investigated.

[karmic terrace]

76561199140287570

[stray yarrow]

The ticket submitted by my friends, no one has replied for 19 hours, and today the map server will usher in a wipe We still want to play together

ok

[warped zodiac]

Whether you were online or not, you were in a team that benefited from the actions of this player, which is why the ban is in place

[stray yarrow]

But some people replied, some people didn't, and the ones that replied were dealt with, and we're all one problem

[noble terrace]

If it is an appeal, those take 1-3 days on average

[stray yarrow]

yeah

I'm just wondering if the same problem can be solved together

[noble terrace]

You were online at the same time as the player banned for cheating for 4 hours on 6/6 and 2 hours on 6/7

But as Baro said, even if you HAD been offline (you were not), that person was still in your team

[noble terrace]

Appeals are only handled by the admin who banned you

So unfortunately you will have to wait for them to respond

[stray yarrow]

ok ~ np admin

[dawn quarry]

IS SEA LONG laggy for au players>?

its literally unplayable

[stray yarrow]

maybe ?

im from china but join sea long dont have lag 。

[ripe sigil]

so the ban didnt happen when i was online... so how am i supposed to deduce whos cheated if i cant get any details?

[stray yarrow]

@ripe sigilask them all to provide screenshots of their bans, and you'll find out who's the one who broke the team

[warped zodiac]

We don't expect you to deduce anything, we expect you to learn your lesson the first time

[ripe sigil]

theres no lesson bc i dont have evidence of anything

i litt got on and helped farm a base lol

[stray yarrow]

People who use cheats will always disguise themselves, so when you form a team, if necessary, check the computers of the players on your team, and that's what we do

And if you do that, you're going to be thinking of playing with a cheat, because you're already social@ripe sigil

[ripe sigil]

i farmed this much

[stray yarrow]

The server rules are written very clearly with friends

[ripe sigil]

nvm cant post photo

[warped zodiac]

I understand your frustration, but it's not permanent. You'll soon be free to play again, just please be more careful

[noble terrace]

The ban happened less than 2 minutes after you went offline

https://steamcommunity.com/profiles/76561198123994794 was banned for cheating

[ripe sigil]

how many avocado eaters in the chat??

🥑

[noble terrace]

Alright bud, time to leave support

[ripe sigil]

i litterly dont even recall max doherty

[noble terrace]

Yeah I'm sure

Anyway

Wait out your ban

[ripe sigil]

i got off after we got raidedd lol

soo im to assume this person cheated while failing an online, when the other team had cheaters?

[light jackal]

jrcella

[noble terrace]

Not going to give you details about what they were doing

[noble terrace]

hi

[light jackal]

i cant appeal

[noble terrace]

why?

[light jackal]

i got banned for my teamate cheating all my team got banned for 6 days i got 12 wtf

I WANNA PLAY WIPE

[noble terrace]

You cannot appeal because you already appealed

[light jackal]

i know

but i wanna ask why i got 12 cause im tryna play toria cause all the other servers suck

my teamates got 6

[noble terrace]

Will forward your question to the admin who banned you

[light jackal]

thx

[stray yarrow]

Jyrcella admin i have a question

[upper lark]

How can we help

[stray yarrow]

The team was automatically banned by the server because a player was detected by the EAC for 3 days, and now the detected person has been unblocked, and the server appeal ticket has been passed, but the person who was banned is still appealing, and the administrator who is responsible for dealing with this aspect Do you know what time he will deal with this ticket?

[upper lark]

When was the banned ticket submitted

[stray yarrow]

21 hours

21 hours ago

[worthy bolt]

How long should it take for payment support to get to my ticket I submitted? I paid for a pvp+ kit before force wipe and these past 2 wipes, I haven't gotten my kit or my perks until I say something about it. Including now. I don't have my kit now.

[upper lark]

Can take anywhere from 1-3 days for a response

[stray yarrow]

Some people's tickets are reviewed, and some people don't。。

I'm going to wipe the map tonight, and I just wish it was going to be faster

[worthy bolt]

I submitted a support ticket but it says I don't have permissions to use this. What does that mean? Is the ticket submitted or not?

[fringe tree]

Most likely was submitted

[worthy bolt]

Is there any way for me to know for sure if it was submitted? Or am I just stuck waiting who knows how long to see if I get a reply?

[fringe tree]

On the support page, it should state the status of the appeal.

It should state "Pending" if it has went through

[worthy bolt]

Ok. Thanks.

[gray oasis]

<@&874995535881326632> Is there management in place now? I'm having some problems

[upper lark]

What’s the issue you’re having?

[gray oasis]

I can't join the server. There's no injunction in the appeals system

[upper lark]

What’s the reason it’s stating you can’t join?

[gray oasis]

Use VPN

[upper lark]

You need to get whitelisted

[hollow merlin]

any mods on?

or higher up people

[upper lark]

Whatcha need help with

[hollow merlin]

can you check my ban status

to see if they appealed it

[upper lark]

When did you submit your ticket?

Any reply’s and answers you will see direct on the ticket

[hollow merlin]

uhh 3 days ago i think

[upper lark]

Does it still say pending?

[hollow merlin]

i dont know where to go

can i give my id like i did with the last mod and you look

[upper lark]

If you log into the rustoria website and go to submitted tickets you can see the direct reply’s right there for any ticket you have made

[hollow merlin]

okay

[fringe tree]

@swift drum

Did you need some help?

[swift drum]

Yes

[fringe tree]

How could I help?

[swift drum]

i need to be unbanned

[smoky cape]

Have you appealed?

[swift drum]

yes

[fringe tree]

Appeals can take 1-3 business days

The Admin who issued the ban will review it soon as possible

[swift drum]

i just need to talk to an admin

[thin plover]

You can through your appeal, thats what they are for

[swift drum]

i want to TALK

not just send an appeal

and get responded to

[smoky cape]

Did you not see what Jenx just said?

[swift drum]

How do i talk to an admin through and appela

[smoky cape]

When you get a response from it

On the website

[fringe tree]

The website

[swift drum]

i did i cant do anything a

[fringe tree]

What does it say?

[smoky cape]

You gotta wait for a response

It's not instant

[swift drum]

i want to talk to someone

not just get a response

[smoky cape]

You can talk to an admin through your appeal when you get a response 👍

[swift drum]

there is no chat window nothing

[smoky cape]

Because you havent got a resposne yet

[swift drum]

Yes i have

[smoky cape]

Did it get accepted or denied

[swift drum]

it got denied

[smoky cape]

Decision is final

[fringe tree]

The ban will most likely remain

It has been thoroughly looked into

[swift drum]

obvisouly it hasnt

[smoky cape]

Admins dont just randomly ban people

[swift drum]

well this one did

i log into the server and i get insta kicked and im banned

[smoky cape]

Did you get banned for association?

[swift drum]

nope

it just says "You are banned from this server"

[smoky cape]

Do you have a vpn on

[swift drum]

nope

[fringe tree]

What's the reason?

[swift drum]

no clue

[fringe tree]

There should be another part of it explaining the ban

[swift drum]

thats why im trying to TALK to some one

[fringe tree]

Do you have any alts?

[swift drum]

i have a few for twitch drops

[fringe tree]

No, alternative accounts

[foggy horizon]

where do i make a ticket?

just need a mod to look at smth real quick

[swift drum]

where does it say it

it says no game banned alts

[fringe tree]

!ticket

[marble mantle]

Hey, @foggy horizon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Connect to the server and it should supply a reason

[smoky cape]

You have an alt with a vac/game ban?

[fringe tree]

Unless you're connecting to the wrong server

[foggy horizon]

sorry eternal its not like a ban or anything

im just receiving random dms from a supposed mod of your server

and im not seeing him in here

[fringe tree]

!scam

[marble mantle]

Hey, @foggy horizon

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[swift drum]

idk i gave an acc to my freind i have no clue what he did with it

[fringe tree]

The issue may root from there

most likely was game banned and it traced to your current account

[foggy horizon]

rustoria.co arch?

[fringe tree]

#1 Rule, never trust anyone in Rust

[smoky cape]

It's a scam. Block them

[fringe tree]

That is a scam, we won't reach through Steam. You can make a Steam report and hope he gets banned

[foggy horizon]

okay ty, bc ive only played on your guys servers a few times😭

[swift drum]

it says im Disconnected cause of hacking

not game banned alts

i have an almost 3K hour account and i have proof ive had it for ever

Can i please talk to some one

[fringe tree]

So most likely that friend that you gave the account to was banned

And lead you to being banned on your main account

[fringe tree]

Yep, no worries! We're here for a reason, haha

Stay safe out there

[foggy horizon]

thank you finally good mods

[swift drum]

well why i am i banned

i dont even have access to the acc anymore

[fringe tree]

Again game bans, feel free to read our policy. It's not 100% a fact whether that is the reason, but I'm just presuming that's what happened

[swift drum]

so ur telling me an acc i gave to my freind 2 years ago gets banned and im punished for it?

ur telling me if an account ive logged into gets hacked and game banned im banned from ur server

[fringe tree]

I'm only making predictions, I'm not sure what exactly warranted your ban.

I'm sorry for any possible confusion, but I'm just giving you ideas as to what could have happened.

[swift drum]

thats why i want to talk to some one

[fringe tree]

You're free to read the policy below:

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[fringe tree]

And you're more than welcome to reach out to an Admin, go for it

[swift drum]

can i get in touch to the admin that banned me/

[smoky cape]

That information isn't publically shared

[hasty copper]

Ok, even if I played with cheaters, I had no idea that they were such. I PLAYED for 10 minutes why is my block permanent?

[noble terrace]

You were banned for cheating on our servers 2.5 years ago. Cheating bans are permanent.

[fringe tree]

Association directly or indirectly with cheaters lead to punishment. Typically this is why it’s not permanent and temporary. You have to be careful with people that you play with

[proper orbit]

d

what do i do

it says come to discord - marzy

[smoky cape]

Dm @lyric basalt he woul dlike to have a chat with you

[proper orbit]

alr

[fringe tree]

!steamid

[marble mantle]

Hey, @proper orbit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Make sure to forward them your steamid as well

[proper orbit]

u dont want me to dm him?

i was just told i should talk to him

i dont think its a ban

[fringe tree]

Yes, please message them but include the steamid

[proper orbit]

type shit

ill dm him rn

[lyric basalt]

👀

[proper orbit]

what am i kicked for?

sup man, why u wana talk

[lyric basalt]

Send me a DM

[proper orbit]

betskis

[graceful estuary]

how do i appeal

[wispy dirge]

?appeal - You can appeal per the directions below.

[marble mantle]

Hey, @graceful estuary

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dense ether]

Disconnected: Exception (cs:98779): ArgumentNullException: Value cannot be null.

Parameter name: source
Can someone teach me how to solve it

[scenic vapor]

I was wondering if ban times (ex. 7 days) started exactly from time of ban or if they are set to a day

Or if i can check like a clock or timer or something

[fringe tree]

!gamefiles - try verifying your game files

[marble mantle]

Hey, @dense ether

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[late compass]

I just log into the server and get kicked for hacking

[fringe tree]

Probably the exact time

[proper orbit]

bra i got kicked too lmao

[graceful estuary]

how long does it take for my ticket to be checked out bc i wanna play wipe tmr

[fringe tree]

!appeal

[marble mantle]

Hey, @late compass

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[proper orbit]

shit trippen fr

i aint even do allat

[fringe tree]

Appeals take 1-3 business days

[graceful estuary]

i have to pay a fee and im tryna see how much so i can maybe pay it

[proper orbit]

bro why the admin need my steam id to talk

like i sent it idc but if he tryna vc for fun n shit i aint know why he need it

he legit just wana hang fr and not lettin me play till we hangout for a bit

then he full ghosts me

[late compass]

i think i dont have ban

[graceful estuary]

prolly so they can see what exactly u got banned for or smth bc they cant see ur steam just from u in discord. thats prolly the reason but i could be wrong

[proper orbit]

na i aint banned

he just wana hangout or smthn idk man

he kicked me and said smthn about hangout or smthn

idk tho im rly fkn high

[late compass]

How can I check if I'm in the ban?

[graceful estuary]

load up the server

it will tell u

[proper orbit]

is it bc my pfp is a girl? im not actually a girl let me run 1s with my homies rn on rustoria, u can join us dow

[late compass]

no reason, just "disconnect hacking"

[proper orbit]

thats crazy bro

i got kicked bc this guy needed friends

[graceful estuary]

can an admit please check my ticket i just need to know how much to pay and how to pay

[proper orbit]

bro he busy rn, he legit was finna hang with me then ghosted me

i didnt even wana hang but i understand being inclucive and lettin people play wit me idc but idk why he kicked me from the server to hangout then left

[graceful estuary]

crazy thing is i didnt know i was banned and i bought vip which i never got to use

[proper orbit]

damb thats crazy

why u banned

cheater? fucking scum

[graceful estuary]

bc my card got hacked and so i got charge back money from certain date which i had also bought vip so im banned for chargebacks

[proper orbit]

fucking scammer

rewening my countrie wipe by wipe

get the fuck out of my discord

[graceful estuary]

shut the fuck up

[proper orbit]

scummy little scammer

[graceful estuary]

no i got scammed

[proper orbit]

ill ban you, im friends with @lyric basalt

[graceful estuary]

ok?

[proper orbit]

just saying your messing with the flames rn

( im the fire aka the menace )

[graceful estuary]

im not doing nth im just trying to get an admin to look at my ticket

[proper orbit]

just apologize and ill look into it

[graceful estuary]

no ur not an admin

[proper orbit]

apologize for scamming my friends server

and ill get a admin with you shortly

[graceful estuary]

i didnt scam i got scammed

i owe a fee which im tryna pay but no admin will open my ticket

[proper orbit]

well all i see is some random guy named pixel saying the best rust server scammed him

just saying how it sounds, im going to close your ticket now

[graceful estuary]

close it

[proper orbit]

i will

dont tempt me

( dont do it creamy hes not worth it, just sit back and relax knowing your better then he ever will be )

your not even a potential mod on this server 😭

[noble terrace]

Bro what

[proper orbit]

im friends with marzy

[graceful estuary]

are u able to look at my ticket

im tryna pay my fees

[proper orbit]

talk to @lyric basalt about it

we are friends lol not saying im coming for your job but id watch ur tone ( not in a rude way just a assertive way )

[noble terrace]

You’ll have to wait for the admin who banned you to review it

[proper orbit]

id reccomend just waiting, usually 1-3 days

[meager roost]

cheater on us long

[marble mantle]

Hey, @meager roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[proper orbit]

who

[meager roost]

chinese name

[proper orbit]

name, ill look into it rn

[meager roost]

e24

[proper orbit]

pussy

why did u build there

[wispy dirge]

Take the convo to #general

[raw ibex]

can any devs help me I was false banned 1 month ago by easy anti cheat and they wont respond to my appeals and I am banned on Rustoria for it. Is there anything I can do?

[marble mantle]

Hey, @meager roost

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

If you were banned by EAC then you will need to wait for them to reply to your appeal, we don't control EAC bans.

[raw ibex]

If they just never reply is it impossible for me to play rustoria? Its been over a month by now and I still have heard nothing

[wispy dirge]

Per the rules: https://rustoria.co/rules/vanilla

[fossil juniper]

Whats the average response time for a ticket

[hexed nimbus]

If you are banned by EAC you can’t play any rust server because you would be “GAMEBANNED”

[fiery isle]

im here to say, good night amazing admins!

and other humans

[barren plume]

yo mike

i got a question

whats the turret limit

[inland sundial]

US medium is down <@&274971100184576010>

[blissful herald]

doesn't looks like its down

[inland sundial]

its back up

[blissful herald]

it never went down, seems client side kick

[solar plume]

med down

[blissful herald]

move to post your stuff in #general

[solar plume]

mad weird for that gng

[blissful herald]

none of the EU or US med are down

[solar plume]

how u know playa?

wheres my vip role

[blissful herald]

playa can see more than you

[solar plume]

imma need that role back

with my star

[barren plume]

yo skyline

what is the turret limit on rustoria main

[blissful herald]

12

its default as per Facepunch

[compact wigeon]

guys what is transaction id

[narrow juniper]

3 месяца назад меня убил читер 9 попаданиями в голову, после чего через 15 секунд я получил бан за CHEATING, я написал эпиляцию но её не одобрили
Так вот сейчас я это вспомнил и проверил аккаунт того конченного человека и да он получил блокировку EAC
Я хочу чтобы меня разбанили так как я получил блокировку видимо за того читера, тупой админ видимо не смог нормально скопировать Steam ID
https://rustoria.co/support/appeals/7bbc9b
вы можете зайти на его профиль и проверить его статус блокировки

3 months ago, a cheater killed me with 9 hits to the head, after which 15 seconds later I got banned for CHEATING, I wrote an epilation but it was not approved
So now I remembered it and checked the account of that dead man and yes he got blocked EAC
I want to be unban because I got blocked apparently because of that cheater, the stupid admin apparently couldn't copy the Steam ID properly
https://rustoria.co/support/appeals/7bbc9b
you can go to his profile and check his blocking status

[umbral pulsar]

hi gays i have 1 problem its i starting up in serrver anyone and i disconected write hacking

[narrow juniper]

тебя забанили за читы

[umbral pulsar]

на комбат могу заходить

[narrow juniper]

тебя забанили админы сервера, а не сама игра тупень

[umbral pulsar]

я так понял на всех серверах растоии ебать я машина что меня аж забанили отступень

[narrow juniper]

у них тут весело, меня убил читер просто 9 ебал мне поставил, и бан дали мне, а не ему, тут у некоторых админов проблемы с IQ

[umbral pulsar]

хахаахахаа

игра говна

[narrow juniper]

представляешь на улице чел тебя пыряет нажём

и в тюрягу тебя сажают )

[umbral pulsar]

ахахахах

это пиздец

[narrow juniper]

и мед помощь не тебе, а ему оказывают

[honest yarrow]

how do i check how long left on my VIP?

[cinder birch]

take the lag out of this shit

sea main

[gleaming turtle]

Good afternoon, I can't log in to the server, an error is flying out.. How can I fix this? [ Disconnected: Couldn't Download Level:procedural__4250_hxS9RrchwUigJ4UqYIYXrQ (Unable to complete SSL connection) ]

[narrow juniper]

<@&274971100184576010>

3 месяца назад меня убил читер 9 попаданиями в голову, после чего через 15 секунд я получил бан за CHEATING, я написал эпиляцию но её не одобрили
Так вот сейчас я это вспомнил и проверил аккаунт того конченного человека и да он получил блокировку EAC
Я хочу чтобы меня разбанили так как я получил блокировку видимо за того читера, тупой админ видимо не смог нормально скопировать Steam ID
https://rustoria.co/support/appeals/7bbc9b
вы можете зайти на его профиль и проверить его статус блокировки

3 months ago, a cheater killed me with 9 hits to the head, after which 15 seconds later I got banned for CHEATING, I wrote an epilation but it was not approved
So now I remembered it and checked the account of that dead man and yes he got blocked EAC
I want to be unban because I got blocked apparently because of that cheater, the stupid admin apparently couldn't copy the Steam ID properly
https://rustoria.co/support/appeals/7bbc9b
you can go to his profile and check his blocking status

[blissful herald]

If tyou made a appeal, fair for a reply, no need to tag admin

[narrow juniper]

I filed an appeal 3 months ago, they didn't approve it, you can't do it again!!! I want you to review it now

[narrow juniper]

the whole point of being killed by a cheater with 9 hits to the head!!! but they banned ME, NOT HIM!!!

[gleaming turtle]

Good afternoon, I can't log in to the server, an error is flying out.. How can I fix this? [ Disconnected: Couldn't Download Level:procedural__4250_hxS9RrchwUigJ4UqYIYXrQ (Unable to complete SSL connection) ]
help plz

[blissful herald]

if it got Denied, then its final answer

[narrow juniper]

and now that he has a lock on his profile, I want you to reconsider my appeal, since your administrator who banned me is very stupid and copied the wrong steam ID!!!

do you understand the situation at all, or are all administrators stupid here?

you cannot make a second appeal

why did you ban me at all when I was killed by a cheater

and now that person has a lock in his profile, but I don't have it, which proves once again that when the cheater killed me, the stupid administrator copied the wrong steam ID

[blissful herald]

THere was no mix up in steam ID, you are PERM banned from our servers and will need to find other severs to play on

the decision will not change

[narrow juniper]

Why am I banned?

[blissful herald]

what does it say when you try connecting?

[narrow juniper]

Do you have Russian administrators?

[narrow juniper]

so when I was killed by a cheater who got an EAC lock, did you decide that I was a cheater?

[blissful herald]

Najdi drugoj servak, tebe zabanili za chiti, vsjo ertot akkount zabanet na vsegda

haroshovo dnja

[narrow juniper]

We have a joke in Russia that American people are very stupid, now I realized that it was not a joke

[blissful herald]

ja ne iz ameriki kuku

[narrow juniper]

bro, I hope when they stab you on the street, they will arrest you and not the criminal) and they will also say that everything is right

[narrow juniper]

если ты понимаешь русский так и напиши

[blissful herald]

ok buddy, take a break now and have a nice day

[narrow juniper]

ты понимаешь что меня убил читер у которого сейчас бан в профиле

[blissful herald]

idi odihaj

[tepid dragon]

Can the server limit the number of people and rotate them

[near halo]

Hello, this morning i logged on in eu mondays finding out i got disconnected:hacking? When i try to appeal in support website in rustoria it says i was banned 2 hours after i slept the previous day... Sorry for the ping

[clever heart]

im getting kicked for hacking why?

[silver nimbus]

Same

[clever heart]

!appeal

[marble mantle]

Hey, @clever heart

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[silver nimbus]

I haven’t even played this wipe

[near halo]

Same, i have sent an appeal but its still pending\

[silver nimbus]

And I happped to my friend just now

It *

Wtf

[near halo]

I just started playing this wipe with my friend yesterday a couple of hours then i logged off to sleep and 3 hours after i got banned for hacking?

[tepid dragon]

@marble mantle Can the server limit the number of people and rotate them

[gleaming turtle]

Good afternoon, I can't log in to the server, an error is flying out.. How can I fix this? [ Disconnected: Couldn't Download Level:procedural__4250_hxS9RrchwUigJ4UqYIYXrQ (Unable to complete SSL connection) ]
<@&274971100184576010> help plz

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[bitter grail]

why are people voting this map lol on rustoria main it's so ass

[sleek trellis]

I can't log in to sevrer because of Disconnected: Hacking. Although I have never used cheats/modifications, I also do not have a VAC ban on my Steam account

[jovial plinth]

!appeal

[marble mantle]

Hey, @sleek trellis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged zephyr]

so, i think i got banned on US long

can i be helped out

[copper lake]

!appeal

[marble mantle]

Hey, @jagged zephyr

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[jagged zephyr]

just submitted thank you

[crystal drift]

When can i see the map preview? Like 1h before wipe?

[agile stirrup]

why sea main so laggy?

[plucky patio]

qbe

Becuse its high pop server ?

[pine salmon]

fix sea main lag

[peak shell]

I need help vpnban 76561199382116161

[dusk falcon]

<@&274971100184576010> sea main lagging bad like toria long any fix?

[rigid storm]

please give me the Vanilla Main is wiping card

[jovial plinth]

!appeal

[marble mantle]

Hey, @peak shell

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rose marsh]

holy the lag spikes are bad now... wth happened?

[vestal sphinx]

Please help me! all the time i try to connect to rustoria servers it is disconnected and says Hack. But I never use any and new in the game

[pale swallow]

!appeal

[marble mantle]

Hey, @vestal sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vestal sphinx]

!appeal

[marble mantle]

Hey, @vestal sphinx

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep crypt]

hello when ı looged in game ım getting disconnected:hacking eror but ım not cheating pls help me

[hexed nimbus]

!appeal

[marble mantle]

Hey, @deep crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flat horizon]

!appeal

[marble mantle]

Hey, @flat horizon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[obsidian spade]

when is wipe for us main?

[hollow canopy]

never

[obsidian spade]

:/

[fringe tree]

#oldserverinfo

[hidden harbor]

help adm

Why hasn't my appeal been resolved yet? I still have 2 hours left to start wipe

My teammate's appeal has been resolved even after I was late

[spice rune]

if i have any concern who should i contact?

[hidden harbor]

<@&274971100184576010>

[spice rune]

<@&274971100184576010> bradly is stuck in front of my house in eu small what should i do?

[blissful herald]

hide 👀

[empty oasis]

They turned off the lights in the house, went to the server and wrote that I was banned. I have never played Rast with cheats in my life, please unban me

<@&274971100184576010>

[blissful herald]

!appeal

[marble mantle]

Hey, @empty oasis

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden harbor]

help adm my appeal been resolved yet? I still have 2 hours left to start wipe

[hexed nimbus]

You can check it on the same page where you made it

[lyric basalt]

When did you appealed

[hidden harbor]

Appeal #21829b

[hidden harbor]

Appeal #21829b 06/9/24 at 12:57 PM Please help me as an administrator thanks

[sonic crystal]

why was my teammate banned?
+380

[umbral pulsar]

admin i have banned in ur server write hacking my name is 380 my steam 252485271

[agile knoll]

!appeal

[marble mantle]

Hey, @umbral pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden harbor]

Appeal #21829b Please request the administrator to appeal and approve it thx I love you

[fringe tree]

Appeals take 1-3 business days. I'm sure they would appreciate your patience as well

[hidden harbor]

<@&274971100184576010> I'm sorry to bother you, but I still have an hour to prepare for wiping. Could you please help me appeal and approve it Appeal #21829b

here is my appeal number

[supple grotto]

Can an admin please look at #77936c appeal ?

I put a lot of work and grinding and got banned for inviting a stranger in my team and he was hacking !

[fringe tree]

Please be patient. The Admin who issued the ban will review your case soon as possible.

[hidden harbor]

Thank you, dear administrator. The best server

[thorny dune]

Hey there, looks like this appeal just recieved a response

[deep crypt]

still ım waiting pls help

[hexed nimbus]

Just for the appeal to be looked at it can take up to 3 business days

[gray gale]

Server de latam se esta dele caer!

[silver rose]

Hello, I have this problem, I go to the Rastoria server and it says disconnect hacking, but I’ve never played with cheats, what should I do?

[noble terrace]

!appeal

[marble mantle]

Hey, @silver rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[olive radish]

Hello. I need help. My ping is high

[fringe tree]

#network-support-old

[olive radish]

Ty bro

[fossil juniper]

Hello i was wondering how long it takes to respond

[fickle stump]

admin

i buy vip and i connect the server,but

i am vpn ban

[fringe tree]

Appeals: 1-3 Business days
Tickets: They are processed as they're received, there really isn't an ETA.

[fringe tree]

!appeal

[marble mantle]

Hey, @fickle stump

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil juniper]

okay thanks

will i get my stuff back i lost since i false banned outside my base and people probally took my inv

[fickle stump]

admin

[drowsy knot]

!vip

[marble mantle]

Hey, @drowsy knot

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[fickle stump]

hello

[noble terrace]

We do not reimburse loot in any circumstance

[drowsy knot]

when vips restock?

but more queue pass!!!!!!!!!!!!!!!!!!!!!!!!!

i will buy!!!!!!!!!

[harsh solstice]

PUT MORE QUE PASS TO EU MAIN

[topaz hound]

MORE QUEUE PASSES TO EU MAIN

[drowsy knot]

FOR EU MAIN

🙏

[harsh solstice]

PLEASEEE

[hearty sleet]

!slots

[marble mantle]

Hey, @hearty sleet

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[noble terrace]

!vipstock

[marble mantle]

Hey, @harsh solstice

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[nova iris]

MORE QUE PASS FOR MAIN 😇😇😇

[primal narwhal]

BUT VIP RESTOCK

[noble terrace]

Stop spamming

[near halo]

give queue pass

[topaz hound]

more queue passes for EU

[noble terrace]

Stop

This is support channel

[topaz hound]

yes i need support

[harsh solstice]

yes we need support, add more que passes

[topaz hound]

more queue spots for eu main

[near halo]

my mom need support

[noble terrace]

No you do not

[topaz hound]

where i ask then

[primal narwhal]

EU MAIN

[drowsy knot]

EU MAIN PLs

[fickle stump]

Hello admin, I seem to be a vpn ban

[noble terrace]

Anyone who spam asks about VIP is getting timed out

[fringe tree]

Make an appeal as I've already advised

[torn yew]

hi, br long server is kicking me continually, my internet is fine

[fickle stump]

i have made

[noble terrace]

!network

[marble mantle]

Hey, @torn yew

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[bitter grail]

!map

[marble mantle]

Hey, @bitter grail

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[noble terrace]

Fixed. Wait 10 minutes before connecting

[bitter grail]

how do you download the maps?

[fossil juniper]

Why thats dumb i get banned and cant logon to put upkeep in base and i have no choice i just loose my base because of that

[noble terrace]

No official server reimburses loot

[bitter grail]

how are they supposed to know what loot you had anyways?

[fossil juniper]

Its 2x

[bitter grail]

@noble terrace

[fickle stump]

I bought a vip from eu main, and this service will be updated soon. I am now in vpn ban, and I hope it can be solved as soon as possible.

[fossil juniper]

no atleast put upkeep in tc since i have a box of stone

[fickle stump]

https://steamcommunity.com/profiles/76561199053854929/

[noble terrace]

Can't do that either

[noble terrace]

Told you above that it was fixed. Wait 10 minutes before connecting

[fossil juniper]

okay 😦 Hopefully it doesent take more than 5 hours from now since then my base will decay

Made the request yesterday hopefully there will be a quick response

[noble terrace]

?steamid

[marble mantle]

Hey, @fossil juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fossil juniper]

76561199243942317

[noble terrace]

Why are you on a brand new Discord account?

[fossil juniper]

I am not

i played rust a long time ago

around 2.5 years

played since

[noble terrace]

Your Discord account is a week old

[fossil juniper]

wdym

[peak violet]

Hellow, is 2x Vanilla EU wiping twice a week?

[fossil juniper]

i made my discord account janary

[hexed nimbus]

#oldserverinfo

[hexed nimbus]

https://tenor.com/view/pinocchio-liar-liar-liar-pants-on-fire-gif-14989491

[fossil juniper]

oh i read wrong

i made discord to get kits in rust server

[noble terrace]

And how did you communicate with teammates before then

[fossil juniper]

teamspeak

i use for long time that app since 2016

[scarlet harness]

admin

[noble terrace]

Neither you nor I believe that. We also don't have kits on 2x.

[scarlet harness]

vip eu main fully sold out?!?

[fossil juniper]

No i mean not on rustoria

[noble terrace]

Right now, yes

[fossil juniper]

other servers

[scarlet harness]

omfg

[hexed nimbus]

#vip-stock-role-assign

[silver rose]

Hello, I have this problem, I go to the Rastoria server and it says disconnect hacking, but I’ve never played with cheats, what should I do?

[fossil juniper]

you dont believe i use teamspeak why

its good

[noble terrace]

😂

[hexed nimbus]

!appeal

[marble mantle]

Hey, @silver rose

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fossil juniper]

audio is very hight quality

[noble terrace]

You are a bad liar

You're banned for cheating and ban evasion

Please find somewhere else to play

[fossil juniper]

WDUYM

Huh i dont ban evasion

I swear look into it please

[hexed nimbus]

Quality kinda the same as playing rust on a Nintendo 8bit

[noble terrace]

Okay well you are also banned for cheating

[fossil juniper]

HOW

[noble terrace]

By cheating

[fossil juniper]

are you sure you can check everything

what i ban for like was it my recoil since i think its very bad

[hexed nimbus]

Bad liar bad cheater overal bad decisions

[noble terrace]

You are permanently banned from all Rustoria servers

[fossil juniper]

i dont cheaet please man i swear how can i prove

[noble terrace]

You can't

You are banned

[fossil juniper]

but i never cheat

i only use crosshair x

nothing else

who banned me can i maybe ask them why

[worn heart]

how do i know when someon look at my appeal cuz when i join a server for the first time it said it kick me for cheating i did a appeal

[noble terrace]

You are banned

For cheating

Because you were cheating

Please find somewhere else to play

Your ban will not be removed

[fossil juniper]

please man i wasnt can you tell me atleast who