#support

1 messages · Page 503 of 1

blissful herald
#

!steamID

marble mantleBOT
blissful herald
#

give me your steam ID and I will quickly check and we go from there

barren plume
#

76561198864741615

vital remnant
#

76561199143744514

blissful herald
barren plume
#

how?

vital remnant
#

in what way

blissful herald
barren plume
#

what was he using

blissful herald
#

ask Anti cheat

barren plume
#

he js got that

vital remnant
#

he just got that

abstract heron
#

Hahahaha

barren plume
#

from toria

abstract heron
#

Ouch

vital remnant
#

from rustroia

blissful herald
blissful herald
#

thats EAC

abstract heron
#

Rustoria can’t give vac bans

barren plume
#

but he wasnt cheating?

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like at all

abstract heron
#

Only steam

blissful herald
slim roost
#

uhm

barren plume
#

yes

slim roost
#

if my alt got eaced

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would i get eaced

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my main

barren plume
#

i live with him

blissful herald
barren plume
#

hes legit my brother

blissful herald
slim roost
blissful herald
#

Well either way seems he was cheating as EAC clapped him

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so there nothign we can help

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feel free to make appeal on EAC website

slim roost
#

do yk my question

blissful herald
#

regards you @barren plume make a Ban appeal

slim roost
blissful herald
marble mantleBOT
#

Hey, @barren plume

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

vital remnant
#

same with me?\

blissful herald
vital remnant
#

do i also make appel

blissful herald
vital remnant
#

because i already did

blissful herald
vital remnant
#

alright

#

ty for your support

blissful herald
#

no problem

vital remnant
#

wait i have one more question

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is me and frosty bans perm or 90 days

blissful herald
vital remnant
#

okay thank you

slim roost
#

im stressing

surreal fox
#

Hi I think I got banned for cheating but I wasnt cheating I was just sitting in base at the time of ban someone help I also have made a appeal but nobody has responded yet

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steam id 76561199445775110

#

@blissful herald

blissful herald
#

Waitting for support

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@surreal fox

slim roost
#

😭

potent kettle
#

I joined a group, someone from the group was banned from the server because they used cheats, the server banned me for 5 days, but I didn't know they were using cheats, I had just joined them, can you help me?

marble mantleBOT
#

Hey, @potent kettle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hardy valley
#

vpn banned help me Steam ID: 76561198825274814

blissful herald
thorn forge
#

anyone know if !pride comes back for this pride month?

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it was a command last pride month

ionic canopy
#

@haughty gale are you still trying to get me banned? 😂

blissful herald
ionic canopy
#

apologies

worn crystal
#

skyline

#

my ticket look ?

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7541

hardy valley
#

Why

blissful herald
#

now wait 15min

worn crystal
#

You can look at my ticket, no one has written for a day.

#

skyline?

blissful herald
# worn crystal skyline?

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worn crystal
#

.(

hardy valley
left wolf
#

@blissful herald

blissful herald
#

!steamID

marble mantleBOT
blissful herald
#

join voice channel please

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Waiting for support

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well its Midday for me here

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so thats up to you and yes you will most likly have to speak

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can do 2moro

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you are Banned, not me 😄

vernal dawn
#

Hi, I can't cancel my subscription!

tepid talon
#

!appeal

marble mantleBOT
#

Hey, @tepid talon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

thorn forge
#

@blissful herald is !pride coming back this pride month, it was a thing last year, just wondering if it will be a thing this year'

thorn forge
#

hm okay

blissful herald
#

there

tawdry galleon
#

my subscription was automatically debited through my profile, but I can't cancel it, Besides, it's a gift debit
Help me turn off auto-subscription

marble mantleBOT
dull jewel
#

i bought vpn hoping to lower my ping but it doesnt lower my ping can someone help me with my issue

blissful herald
dull jewel
#

tried

humble pike
#

Hi where can i find map votes for EU 2x Vanilla that wipes today at 4pm cest

dull jewel
#

help me sky line please its nord vpn

blissful herald
dull jewel
#

sounds good

brittle narwhal
#

BAN NO REASON 🙂

humble pike
unkempt sparrow
#

my friend ban no reason

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the appeal was not sorted out

gloomy sparrow
marble mantleBOT
unkempt sparrow
#

Luke ignores Him

gloomy sparrow
unkempt sparrow
gloomy sparrow
#

he will get back to you asap

unkempt sparrow
unkempt sparrow
brittle narwhal
#

<@&874995535881326632> LOL CANT APPEAL NO SOLUTION?

ocean thistle
marble mantleBOT
brittle narwhal
#

76561198174538259

ocean thistle
# brittle narwhal 76561198174538259

Thank you. I can see your appeal was denied. Your temporary ban is going to remain. Please be more careful who you choose to play/associate with in the future. I hope you have a good rest of your day.

feral pond
#

yo how do i get a bann appil

brittle narwhal
#

my team no one permanent banned why playing with hacker when im appeal again my acc is hacker how , when i appeal admin said this guys when my team appeal said those guys wym bro @ocean thistle

toxic shard
marble mantleBOT
#

Hey, @feral pond

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

brittle narwhal
jagged escarp
gleaming cliff
#

I play with C22 and there are no cheaters on our team

brittle narwhal
# jagged escarp You were already given the information regarding which player in your team was h...

Rustoria Admin
• Today at 4:40 PM •
ADMIN
Hi ! Thank you for your appeal.

One of your team mate / associated player with you has been permanently banned for hacking on our servers. Which means you were temp banned for association. Your ban will expire on 09/06/2024.

Reminder of our rules: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." https://rustoria.co/rules/vanilla

Have a nice day

gleaming cliff
#

Because your server bans green players for no reason

brittle narwhal
gleaming cliff
#

It was the same last time

jagged escarp
#

76561199382237821

brittle narwhal
#

all my teammate no one permanently

jagged escarp
#

that is the player who was banned. most of your team was given this information

gleaming cliff
#

It's just a simple server ban, and there is no steam author ban at all

blissful herald
brittle narwhal
#

YAn is owner acc 76561199382237821

gleaming cliff
#

The absence of EAC is not a matter of time

blissful herald
gleaming cliff
#

There are no cheaters at all

jagged escarp
#

not anymore there isnt.

gleaming cliff
#

Your server has a vulnerability

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Last time, I was like this when I met another administrator who unblocked me

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It's a simple server ban, no cheats, and no EAC prompts

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I hope you guys can take a closer look

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He was wronged

blissful herald
gleaming cliff
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No, no, no

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The last time I was driving a boat at sea and holding a telescope, I saw that there were people offline underwater to get their loot, and then I was banned by the server

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Same situation

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But that admin is good

brittle narwhal
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so who is cheater

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this my main account i bought rust 2016 play until this year

ocean thistle
#

You have been told by multiple administrators that your temporary ban for associating with a hacker is going to remain. The answer is not going to change at this time. You must wait out the ban. If you no longer need support please leave this channel.

@brittle narwhal @gleaming cliff

Refers to the cheater #support message

gleaming cliff
#

ok

ocean thistle
#

Thank you

gleaming cliff
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But I still want you to look into the situation, because I was wronged and didn't cheat

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Thank you

sleek kelp
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<@&274971100184576010> If any1 could check my payment request i would be grateful

balmy cypress
#

will reply soon, just in a meeting

feral pond
#

how long do bann appiles usaly take

blissful herald
feral pond
#

huu

blissful herald
smoky cape
alpine moon
#

@blissful heraldAdmin

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Vpn banned

near halo
#

Hello
I need some help with rust optimalization
The : downloading world % thing while im loading into the server takes about 90 seconds and it make me load slow. Other things like warmup or spawning world are super fast.
My friends have it done in like 3 seconds. ( Downloading world)
Is there anyone who knows what makes me load that slow? What it depends on? Internet ram or cpu maybe?
Thanks for help

toxic shard
#

Internet connection, this step only represent the downlaod the map from our CDN

coral remnant
#

hi,my main acc was banned 188 d ago, but i wasn’t playing with cheats,i gave my acc to my friend and he was playing with cheats. i have all proofs. i’d like to appeal my ban evasion on my new acc <@&274971100184576010> please help me

near halo
#

So speed of the internet matters?

toxic shard
#

On this specific step, yet, as our maps are custom you have a file to download

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it's usualy a file between 25MB and 60MB depending on the map size/server

coral remnant
balmy cypress
#

your account is your responsibility, its not realistically possible to prove who cheated on your account if you gave it to your friend to use

thorn topaz
#

Rule #1 in Rust. Trust no one

coral remnant
#

and now i cant play in good clans because i have ban on rustoria

clever crow
#

<@&274971100184576010> VPN is banned, please fix this problem steam id 76561198853787681

marble mantleBOT
#

Hey, @clever crow

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

tough pendant
#

Wherw is eu mondays map

sharp oar
tough pendant
vast terrace
#

Hello, I was banned on the MAIN server, I was unbanned there, but for some reason I remained on other servers, please remove it

thorny dune
tepid talon
#

!appeal

marble mantleBOT
#

Hey, @tepid talon

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

iron lagoon
#

lmao so i been false banned and my appeal has been denied

#

god

jagged pendant
#

!appeal

marble mantleBOT
#

Hey, @jagged pendant

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

jagged pendant
#

when the vape is on the monthly?

gloomy sparrow
marble mantleBOT
#

Hey, @jagged pendant

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.

jagged pendant
#

!force

marble mantleBOT
#

Hey, @jagged pendant

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.

willow berry
#

vote map 3 \

toxic shard
near halo
#

To download, thanks

#

And im just supposed to download it or to do sth else? Like put this file in some kind of a folder?

toxic shard
near halo
#

Ok

#

Thanks a lot for help

toxic shard
#

might be worth to clean it from time to time too

jolly socket
#

/vip

marble mantleBOT
#

Hey, @jolly socket

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

forest oxide
#

if i gift vip for a wrong server to a friend is there any way of a refund?

lusty notch
#

!appeal

marble mantleBOT
#

Hey, @lusty notch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

worn crystal
smoky cape
# worn crystal can you look at my ticket?

If you're referring to a payment support ticket, there only a select few amount of people who can deal with those. If you're just talking about a normal ticket, you will just have to wait until you get a response

worn crystal
#

It's been almost 2 days and still no one has answered.

toxic shard
#

upload it to youtube or something and put the link in it instead of uploading the file

near halo
#

Can you help me unlock my account on rustoria

toxic shard
marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

north peak
#

wape eu medium

#

wipe eu medium

worn crystal
near halo
#

Appeal #1bec64 check plz

potent surge
#

check my ticket and please give a valid explanation...

fringe tree
fringe tree
timber crescent
#

can i get a chat mod or admin on rustoria 5x trio

#

kids throwing rascist remarks in chat trying to bypass filter

void condor
timber crescent
void condor
#

Just the name please

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Dealt with

timber crescent
#

thanks Gareth

rugged torrent
#

i got mute in sea lonng
the reason is Tut
but i didnt said that i just said Chty
and i got muted for one day

marble mantleBOT
#

Hey, @rugged torrent

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rugged torrent
#

but what happen

marble mantleBOT
rugged torrent
#

76561199303563733

balmy cypress
#

Don't write the players name again you wrote when muted

rugged torrent
#

his name is bad?

balmy cypress
#

You misspelled it and its a racist word against Chinese people

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Its fine if written as he writes it

rugged torrent
#

OK thanks

#

man im chinese people
but got no idea that is racist

balmy cypress
#

yeah its just an american word I think

#

Hardly ever heard it in the UK

rugged torrent
#

ok

blissful spear
#

Guys , just look at appeal #2bf28f , anticheat ban me with no reason, i wait 1 day , pls check this

blissful spear
#

no

hexed nimbus
#

Then just wait as it can take up to 3 business days for a reply

blissful spear
#

I just connected to the server and was immediately banned

river shoal
near halo
blissful spear
#

disconnect : hacking

agile knoll
marble mantleBOT
#

Hey, @blissful spear

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hexed nimbus
shy nimbus
#

How do I link steam? It keeps bringing me to a list of servers

marble mantleBOT
#

Hey, @shy nimbus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

shy nimbus
#

I can't seem to get it to work, when I click /Auth in game it tells me only Discord is linked

hexed nimbus
#

Leave steam group. Rejoin wait 15 min and type /auth as steam is kinda slow

blissful spear
hexed nimbus
pliant ridge
#

hi, i just dc/connect in rusto and i lost all my bps ?

peak monolith
pliant ridge
#

no

#

i was playing just now

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i crashed

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and i lose all my bps

peak monolith
pliant ridge
#

rusto 2x vanilla

#

yes i'm trying

peak monolith
peak monolith
marble mantleBOT
#

Hey, @pliant ridge

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tepid escarp
#

admin i paid for vip and its not activating pls help

gloomy sparrow
twilit fjord
#

today on 2x EU map wipe or blueprints?

pliant ridge
#

loose all t2 bp

hexed nimbus
#

You don’t lose Bp’s if you crash

rugged torrent
#

UMMM
i got mute again 2 days
reson : tut

balmy cypress
#

You wrote it again

rugged torrent
#

76561199303563733

balmy cypress
#

unmuting and please do not write it again

rugged torrent
#

can i see

balmy cypress
#

unmuted

rugged torrent
#

its his name
UUgok

#

the player name

balmy cypress
balmy cypress
rugged torrent
#

ok then

trim kayak
#

where do i make ticket for cheater

#

?

urban coral
#

How to report cheating

balmy cypress
marble mantleBOT
#

Hey, @trim kayak

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

digital holly
#

Hi i verified succesfully but when i type /auth i get no messege

balmy cypress
marble mantleBOT
#

Hey, @urban coral

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

haughty crystal
#

dont bother my ticket been out for a hour and a half not even one response telling me how long just nothing

fringe tree
#

Depending on the schedule of the Admins, it can vary. However, there is also the variable of when the ticket is submitted. They're processed as they come ThumbsUporia

#

@haughty crystal, we greatly appreciate your patience during this period and understand your frustration.

haughty crystal
#

ik but a hour and a half is mad i understand they got sht to do but i want to leave base wih out them being there tripled tripled tripled etc

fringe tree
#

I'm sorry you have to deal with that unfair advantage that they have over you. If you can attach any more evidence or supply more information, it may accelerate the process. Feel free to make an F7 report during this time as wellThumbsUporia Wishing you the best, Leone.

abstract owl
#

i got banned for "playing whit hacker"

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i was in a random team

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?????
w

#

tf

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he invited me to team on outpost

#

helllllllloooooooooooooooo

gloomy sparrow
marble mantleBOT
#

Hey, @abstract owl

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

smoky cape
#

Waiting in vc won't speed up the process

abstract owl
#

i dident play whit him

smoky cape
abstract owl
#

i saw him once at outpost

abstract owl
smoky cape
abstract owl
#

i cant play the wipe any more ill have 300 que

hearty fulcrum
abstract owl
#

Also will i get que skip or vip for false ban im going to have to wait 300 que out

hearty fulcrum
idle wave
#

Will I get notified when I get a response to my appeal

hearty fulcrum
idle wave
#

Okay thank you !

abstract owl
gritty plinth
#

when does mondays wipe?

hearty fulcrum
hearty fulcrum
gritty plinth
#

us

gritty plinth
cursive kayakBOT
#

@gritty plinth

:flag_us: US Mondays

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1717441200:F> (<t:1717441200:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

hearty fulcrum
gritty plinth
#

tyyy

abstract owl
hearty fulcrum
young reef
#

how do i appeal a association ban

marble mantleBOT
#

Hey, @young reef

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

shy nimbus
#

/auth

marble mantleBOT
#

Hey, @shy nimbus

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

winged cedar
#

cant buy vip i am sighnd in and everything i j click the button to buy and it does nothing

#

@here

fringe tree
winged cedar
#

? ddrerrrrurrrr

#

r u dumb wipe vip is in stock

fringe tree
#

What VIP are you interested in buying in?

winged cedar
#

mondays us

fringe tree
#

!vip

marble mantleBOT
#

Hey, @fringe tree

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

winged cedar
#

still doent work

#

i click buy now and it doesnt do anything

fringe tree
#

It may be possible that your broswer could be giving you issues

#

Have you tried a different one?

winged cedar
#

ill try

#

i use chrome

#

didnt wokr

heavy valley
#

how can i refund

fringe tree
marble mantleBOT
#

Hey, @heavy valley

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

lusty scarab
#

since when did the game ban change from 120 to 180

fringe tree
swift lodge
#

yo what does this mean

coral sequoia
#

Can an admin check my ticket and ban that full cheater? ty

long pond
#

awz3 wants to talk

#

@west mica

balmy cypress
long pond
#

sounds like you got a cheatin problem boy

#

rustoria member since 2022 yet has to setup a new steam profile

west mica
swift lodge
long pond
#

the voice channel

gleaming zenith
#

will admins ping when server up?

long pond
#

the voice channel bazza

swift lodge
hexed nimbus
#

servers usually are back up in like 10/15 min if the go down

long pond
#

i only see knay in waiting for support

dense light
#

Why does mondays always get stuck on recviving data ?

#

US

quick bluff
#

i cant get in mondays wtf

#

i was just spamming normally and now this

#

now i got 600 qeue

#

nice👍

lusty scarab
#

/ticket

marble mantleBOT
#

Hey, @lusty scarab

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lusty scarab
#

@west mica am i cool to chat with u rq

last herald
#

Lads I've got a cheater tracking me around my compound. I wouldn't be fussed. But my compound is 4 grids long and I'm unable to leave it ahahah. Ticket #881ea3
My tickets fresh, but if anyone can do me a favour and sort this would be hella appreciated

honest salmon
#

<@&274971100184576010> could u check the report ticket asap on rustoria eu long ? these days so many cheaters joining the server its not normal anymore...

lyric basalt
honest salmon
#

ty sir

crude cape
#

se queda en data help

rotund quiver
#

pls check network tickets

round latch
mint bronze
#

keep getting disconnected: world file mismatch?

iron plover
#

bro unmute me i got insided and im the one who gets punished

quasi forum
#

.

marble mantleBOT
#

Hey, @crude cape

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sharp sapphire
#

marzy dude again i got authecation time out after waiting 400 player q

lyric basalt
marble mantleBOT
#

Hey, @round latch

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

mint bronze
#

keep getting disconnected: world file mismatch? for US TRio 5x

prisma stratus
#

receiving data dont respawn

crude cape
#

I got a bug on the loading screen

help

rotund quiver
#

they are just kicking people who joined quick so they can buy vip

round latch
rotund quiver
#

and make ryanjd richer

crude cape
#

@lyric basalt receiving data dont respawn

grizzled coral
#

Hello, I wanted to come play on your server, I came in twice, I was kicked out and then I was banned. banned for nothing. Check, please. Шалтай: 76561199537602383

rotund quiver
noble fjord
#

!ticket

marble mantleBOT
#

Hey, @noble fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

lyric basalt
grizzled coral
#

!ticket

marble mantleBOT
#

Hey, @grizzled coral

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

grizzled coral
round latch
lyric basalt
round latch
#

thank you marzy

steady crag
#

i am stuck on recieving data loading into the mondays us main what do i do?

hexed nimbus
#

restart rust

steady crag
#

im not tryna eat that q

hexed nimbus
steady crag
#

lmao ill j sit on the loading screen out of spite then

hexed nimbus
#

gl enjoy the same screen till you get tired and go to bed

round latch
steady crag
#

i can open other shit up ill be chillen

hexed nimbus
hexed nimbus
plush flint
#

this is the second wipe that i have bought prio and still had to sit through queue. made a ticket and it was pushed off even when sending pics of the recipts

#

who can fix this

plush flint
#

payment support and genric ticket

hexed nimbus
#

well payment is the place for this

plush flint
#

what if nothing is getting done even in payment support

hexed nimbus
#

take note only like 2 deal with these tickets as there is sensitive info involved so not every staffmember has access

steady crag
#

ig ill j eat a spot on the server on loading screen 😦

plush flint
#

two wipes in a row and i have bought prio twice

#

both wipes

balmy cypress
#

Please make one there and I will fix this

hexed nimbus
#

think you will get your answer

mint bronze
#

keep getting disconnected: world file mismatch? for US TRio 5x

hexed nimbus
mint bronze
#

thanks

hexed nimbus
#

not the folder itself tho

plush flint
#

just remade ticket posted one last week for us mondays

rotund quiver
#

support doesnt like to answer network tickets

#

gg

fringe tree
round latch
tidal hamlet
#

Heyo folks 🙂
Can I speak with someone who can verify or deny the legitemacy of Rustoria representitive ?

balmy cypress
#

its a scam

tidal hamlet
#

not realy

balmy cypress
#

we will never reach out to you in any place other than #giveaways for that stuff

balmy cypress
tidal hamlet
#

more like begging for up votes

balmy cypress
#

account stealer

#

block and report to steam

tidal hamlet
#

i don't have problem with it him/her as i do not care about the voting

#

but if you need i can give the account url

#

if this will help you

round latch
balmy cypress
#

send the steamid and we will look

tidal hamlet
#

one moment

balmy cypress
#

but not much we can do as steam are not proactive in banning

tidal hamlet
#

have to find converter for that

round latch
tidal hamlet
#

SteamID 64: 76561199169048822

#

have fun guys 🙂

balmy cypress
#

Thank you!

summer torrent
#

my screen is bugged

#

Im literally in hearing footsteps and rock hits

minor temple
#

@coral sequoia I've just deleted your message as calling player out publicly can make investigation into a player harder. I can see you have created ticket on this player but investigation do take time for us to gather evidence that someone is 100% cheating.

coral sequoia
#

Understandable but in this specific situation you can see that this player bought cheats+ acc from the same site xd

noble fjord
#

!ticket

marble mantleBOT
#

Hey, @noble fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

minor temple
#

@maiden arrow Can we help at all?

idle wave
#

How do I view appeal

idle wave
torn pine
idle wave
#

Okay

#

Thanks

unique fjord
#

i need help to transfur my vip i buy the us main i ment to buy us monday

#

need help

hearty fulcrum
#

please do not call out cheaters in the chat

#

!report

marble mantleBOT
#

Hey, @hearty fulcrum

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hearty fulcrum
#

they can help you there

honest surge
#

An admin can help me for ban 2 cheaters on rustoria us monday ?

hearty fulcrum
#

we do not accept reports over discord

honest surge
#

in game cloudie ?

hearty fulcrum
#

you can make a ticket in the game chat or you can go to the support website

honest surge
#

okay lets do it

maiden arrow
#

I buy vip stor but don’t come

#

Why

hearty fulcrum
maiden arrow
#

Can I call you

hearty fulcrum
#

only very few people can help with vip problems

#

you can make ticket here

#

they will help you 👍🏻

tidal dust
#

quick question about the ban appeal system, how do i know when my appeal was reviewed?

idle grotto
#

how many people could be in my team on EU main?
didnt played rust for 6 months

jovial gull
#

!support

tribal violet
#

76561199259113272 Rustoria Mondays really obvious cheater hes acc has 5k hours but his achievements is from today and in the last to weeks played hours is 5,3 hours omg how obvious u want to cheat

jovial gull
#

only give headshot

marble mantleBOT
#

Hey, @tribal violet

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

jovial gull
#

i did it

outer sierra
#

so you need to wait untill someone check it

jovial gull
#

than check it xd

#

its not funny to play

narrow stirrup
#

linked my steam to the group, auth not working for steam perm, any fix?

outer sierra
magic rampart
#

/report

marble mantleBOT
#

Hey, @magic rampart

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

crystal mesa
#

CAN SOMEONME REVIEW MY TICKET

feral venture
#

Can you play this server with 1 gameban past 180 days

marble mantleBOT
fringe tree
#

If you have a game ban and it hasn’t aged past 180 days, you cannot play on the server

feral venture
#

I’m saying if it’s past

#

Mines 500+

upper lark
fickle dew
#

!verify

marble mantleBOT
#

Hey, @fickle dew

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

daring inlet
#

how could i make a rust server appeal?

rancid lotus
#

I have VIP, how does one with VIP vote 2 times in a map? Does my vote matter when counting the votes?

tidal island
#

how do i report a cheater

serene wharf
marble mantleBOT
#

Hey, @tidal island

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

serene wharf
serene wharf
marble mantleBOT
#

Hey, @daring inlet

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

daring inlet
#

i made a appeal how lonh does it take

#

does

#

long

serene wharf
#

1-3 business days

daring inlet
#

really

#

man

old belfry
#

I JS LOADED INTO THE WORLD AND GOT DISCONNECT FOR HACKING

#

WHAT

#

WHAT YALLS DEVS ARE ASS

#

HOW TF DOES THIS HAPPEN

marble mantleBOT
#

Hey, @old belfry

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old belfry
#

IM OWN A NEW ACOUNT WITH NO CHEATSS

#

AND I GOT BANNED AS SOON AS I LOADED IN HOW

upper lark
#

did u get banned on a diffrent account?

old belfry
#

yeah

upper lark
#

that is why then

old belfry
#

but i didnt do anything on a diff account

#

i got banned for no reason

upper lark
#

playing on a diffrent account would be considered evading

#

again feel free to appeal any bans

#

!appeal

marble mantleBOT
#

Hey, @upper lark

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

old belfry
#

bruh

#

am i ip banned or hwid banned

#

i have proof i wasnt hacking to

fringe tree
old belfry
#

when will i recieve further info

#

im having withdrawls from not playing on rustoria

west osprey
queen oracle
#

@west osprey my friend doesn't have discord we use teamspeak his name is The council

old belfry
#

id have to ceck

#

check*

queen oracle
west osprey
queen oracle
#

to come an talk

old belfry
#

when will i recieve further info

west osprey
old belfry
#

okay hold up

#

which account cause i have to

west osprey
old belfry
#

could we go into priv dms

west osprey
old belfry
#

check your dms

round latch
#

magpie, when a ticket is aproved what does that mean. I sit being looked at or is that the status

west osprey
old belfry
#

HOW I GET STAM ID

tacit cosmos
#

@west ospreyyou banned me, i tried to dm you

#

Didnt work

west osprey
marble mantleBOT
tacit cosmos
#

I was sitting afk grabbing my nachos...

west osprey
tacit cosmos
frozen wasp
#

hay so i linked my discord acc to ukn anf it says i am not auth

tacit cosmos
frozen wasp
#

mb not discord i meant steam

crude tundra
#

76561198982858870
Eu medium
No hackers, account banned

old belfry
#

@west osprey check dms

#

dude

#

@west osprey

#

@west osprey

#

@west osprey

#

i need your help

queen oracle
#

relax brother

old belfry
frozen wasp
#

hay could any one help me on getting authorized u wanna play a bit of ukn and i linked my steam

fringe tree
#

To get authorized, follow the steps below

#

!auth

marble mantleBOT
#

Hey, @fringe tree

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

thin plover
hearty fulcrum
frozen wasp
#

in game it jus says to go to the discord and link my something

ashen torrent
#

Good evening, is there anyone making tickets?

crude tundra
sick solar
#

im fright i just got kickbanned

#

@west osprey

frozen wasp
#

nvm i think i got it thanks for the help

old belfry
#

your fucked

#

your cooked

#

you cant do anything

#

i already tried

#

js send an appeal

rigid moat
#

how do i got in touch w a admit

#

got a clip of someone fly hacking to my roof

hearty fulcrum
marble mantleBOT
#

Hey, @rigid moat

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

sick solar
west osprey
sick solar
#

ight

west osprey
rigid moat
#

how long does it take for them to reply to ticket?

tacit cosmos
#

me waiting to be moved still :/

frozen wasp
#

/auth

marble mantleBOT
#

Hey, @frozen wasp

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

sick solar
#

@west osprey can u drag me an @tacit cosmos

serene wharf
rigid moat
#

not a ban ticket

#

a report

fringe tree
# rigid moat a report

Reports can vary depending on the schedule of the Admins. They will respond soon as possible ThumbsUporia

stark oriole
#

Need help got band 4 play with hacker but my komplete team and me get taht ban thing and i i dont know waht to do right now

marble mantleBOT
#

Hey, @stark oriole

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

west osprey
#

whats up @jovial gull

jovial gull
#

Need help got band 4 play with hacker but my komplete team and me get taht ban thing and i i dont know waht to do right now

#

i want the na,e

#

name from the hacker

marble mantleBOT
#

Hey, @jovial gull

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

west osprey
#

whats your steam

jovial gull
#

i did it allready

#

I WANT THE NAME

west osprey
near halo
#

lorie

jovial gull
near halo
#

i got banned with doneee

jovial gull
#

da hast mein steam

jovial gull
#

that guy was cheating ?

near halo
#

?

west osprey
#

He was temp gamebanned

near halo
#

thats the reason why we got banned?

west osprey
near halo
#

we got him from discord

west osprey
#

When someone is banned for hacking/gamebanned/temp gamebanned associated players also will be banned.

jovial gull
#

there is no VAC on his account

west osprey
west osprey
jovial gull
#

but not my steammate

near halo
jovial gull
near halo
#

and we dont that he was cheating

jovial gull
#

i was not hacking

inner ore
#

bruu i got a cheater door camping me

near halo
torn heart
marble mantleBOT
#

Hey, @inner ore

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

west osprey
#

Whichever comes first

jovial gull
#

that mean i can play in 7 days again ?

near halo
#

Can we do anything do get unbanned i bought a skip to play the wipe today then we get banned because of random that we invited ....

west osprey
west osprey
near halo
stark oriole
#

same to me

#

waht is a tem ban

#

i never hear it again

near halo
#

Lorie

jovial gull
near halo
#

so i get unbanned in 7 days too or?

stark oriole
#

bro so much wastet time admin pls bitti bitti

#

tu doch was

#

@west osprey pls help me

west osprey
timber solstice
#

yo

stark oriole
#

band 4 play wtih cheater

timber solstice
#

whenever I join a server and walk forwards I teleport/lag back to where I was before does anybody know how to fix this.

west osprey
stark oriole
#

yea but i can use your webb site i m to stupit i dont chek it how it works kn u pls call me privat and help me @west osprey

#

pls

#

bitti bitti ?

torn heart
timber solstice
#

ok thankyou

stark oriole
fringe tree
stark oriole
#

waht is taht network suport @torn heart

#

?

fringe tree
#

What other language do you speak, if you're comfortable sharing?

stark oriole
stark oriole
torn heart
#

use google translate then, or just type in your typical language

#

we can translate

final nexus
#

hello any admin on ?

torn heart
west osprey
final nexus
#

i have old stolen account and had 69 day old gameban i have all the evidence that proofs my account got stolen so can i join on your server ?

stark oriole
west osprey
#

@torn heart find a better one

torn heart
#

google translate is not giving you the message "yea but i can use your webb site i m to stupit i dont chek it how it works kn u pls call me privat and help me"

#

just copy exactly what is spits out

stark oriole
fringe tree
#

"there is no such thing as a brother"

stark oriole
#

die seite ist troz dem sonen skillishiu finder

jovial gull
#

love u fluffy

torn heart
marble mantleBOT
#

Hey, @final nexus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

west osprey
jovial gull
#

sry

torn heart
near halo
final nexus
#

no i dont have ban yet and not get on rustoria server on my new account im asking you if i can join on your server with 69 day old gameban or no

jovial gull
fringe tree
#

Is it Rust?

final nexus
#

yes 🥲

near halo
#

🫡

#

lorri

#

so i get unbanned in 7days right?

fringe tree
jovial gull
fringe tree
# final nexus yes 🥲

Considering you have a game ban on Rust you have to make an appeal elsewise you will most likely be banned even if your account was compromised ThumbsUporia

fringe tree
fringe tree
marble mantleBOT
#

Hey, @final nexus

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

fringe tree
#

Make an appeal, follow the instructions above ThumbsUporia

near halo
#

we got baneed because we played with a random from discord an he was cheating

#

and then we got banned

fringe tree
#

From what I can see, Lori didn't disclose the duration of the ban

fringe tree
#

That's responding to a different player

final nexus
#

on the site they told me ban not found

stark oriole
#

@torn heart your translater works a bit but i still struggel

final nexus
#

i didnt get ban yet i was just asking you if i can ask you to put me on the white list

stark oriole
#

@west osprey u play at your self at rutoria

#

?

fringe tree
blazing flower
#

Need an admin in game

near halo
#

can i buy an unban?

fringe tree
near halo
stark oriole
#

why not

fringe tree
fringe tree
# final nexus how and who ?

Anyone who has the Administrator role, they can be found on the right hand side of your screen. Alternatively, if you're on mobile click the little person icon top right and view the members.

final nexus
#

can i open ticket or something the admin doesn't know about me can i mention him ?

#

any adminstartor please ?

raw ibex
#

I tried to submit a ticket and it said it is not supported?

maiden arrow
#

I bought two packages and I did not receive them?

raw ibex
#

Are there any mods on that could help?

small atlas
#

Help I am live in Russia I am don't speak English

#

I have problems for ping in Rustoria EU main

#

I have ping 306 ms

#

Help me please

maiden arrow
#

؟

hearty fulcrum
old belfry
#

love when i get banned for hacking when i wasnt doing anything lol

old belfry
hearty fulcrum
old belfry
#

my screen froze and i got banned

hearty fulcrum
#

please keep the support channel for support only. you can continue the conversation in #general

round latch
#

@west osprey sorry, sending steam id

#

check dms

final nexus
copper lake
#

Fixed. Give it 10-15 minutes then try to connect.

surreal jetty
#

the "Hacking" error when connecting to the server, although I do not use cheats and I log on to the server for the first time, what is the problem?

surreal jetty
upper lark
#

Gotta get whitelisted

blazing fog
#

Hi i keep getting kicked from RTG for hacking but never banned

#

it keeps unbanning me everytime i load in then rebans me

#

can i get some help

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i cant make a ticket

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becuase it doesnt chow the server

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and it wont let me make an unban ticket

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@copper lake

fallen girder
blazing fog
thorny dune
shut relic
#

why it keep saying connection attempt failed

thorny dune
shut relic
#

whens it back up

thorny dune
#

They can take 5-15 minutes depending which sever

crystal mesa
#

Can somebody help in support call

near halo
crystal mesa
#

@near halo somebody haked my steam and was hacking and i just got it back i tried to load a server and play it said i was banned to hacking

shut relic
#

ok buddy

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

crystal mesa
#

@near halo i already did

near halo
crystal mesa
#

@near halo nah its been a day now

near halo
#

D:

crystal mesa
#

well 2

shut relic
#

since u hacked on the server?

near halo
#

Wow, usually is more faster

crystal mesa
#

@shut relic no im new to rust

shut relic
#

dosent mean a thing

crystal mesa
#

@near halo what should i do just wait

near halo
fast gazelle
#

.

crystal mesa
#

@near halo okay

near halo
#

@crystal mesa Also, i recommend using Steam Authenticator and change your password after being hacked, never click or download weird stuff to play anything

crystal mesa
#

@near halo thats prolly what it was i tried to play download diffrent games

near halo
shut relic
#

bro u hacking

crystal mesa
#

@near halo yeaaa craked games

crystal mesa
shut relic
#

sure bud

graceful nebula
#

<@&274971100184576010> VPN is banned by the server, please help to fix this problem steam id 76561199137925625

marble mantleBOT
#

Hey, @graceful nebula

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

rotund flume
#

how many people nnneed to be in queue for the server to raise pop?

marble mantleBOT
#

Hey, @rotund flume

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

cerulean flame
#

how do i report a cheater

pale swallow
marble mantleBOT
#

Hey, @cerulean flame

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hazy minnow
#

I was banned again for hacking for no reason how much longer to wait for the ban

marble mantleBOT
hazy minnow
#

76561199482257673

balmy cypress
modern sierra
#

keeps saying im disconnected for hacking and i dont know why

marble mantleBOT
modern sierra
balmy cypress
#

here

modern sierra
#

76561198397968688

balmy cypress
modern sierra
balmy cypress
#

Or this is your only you've ever used?

modern sierra
#

this was my brothers, i have my own steam account but it doesnt have rust

balmy cypress
snow badge
#

Hello, I can't log into the server. Reason (hacking)!!! I don’t play with cheats and never have. There are no macros. Please sort it out!

balmy cypress
modern sierra
snow badge
#

5 years

balmy cypress
#

Could you join

snow badge
#

Got banned from your server about 4 days ago

marble mantleBOT
balmy cypress
snow badge
#

76561198886366235

balmy cypress
marble mantleBOT
#

Hey, @snow badge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

snow badge
#

The site says that the ban was given 8 months ago, but at the same time I played on the servers less than a week ago XDXD

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I turned on VPN because the servers were lagging, using VPN I tried to eliminate the ping XD

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this was a week ago, not 8 months as it says on the website

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Can I get unbanned for such a violation?

balmy cypress
#

?appeal

marble mantleBOT
#

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

snow badge
ripe slate
#

!ticket

marble mantleBOT
#

Hey, @ripe slate

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

crystal mesa
#

can someone review my ban appeal

robust musk
mystic frigate
#

!ticket

marble mantleBOT
#

Hey, @mystic frigate

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

fervent rune
#

!ticket

marble mantleBOT
#

Hey, @fervent rune

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

crystal mesa
#

@robust musk yea i appeal but they dened me and i showed prof just wont take time to look

#

VIDEO PROF

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just now getting my steam account back and i was banned because of hacker cant even make content

fervent rune
#

bro i got banned from rustoria for nothing

dapper hill
#

<@&274971100184576010> VPN is banned by the server, please help fix this problem, steam id 76561199348951966

rotund flume
#

why doesn't rustoria have crash protection

#

i crashed and now i have to wait like 2 hours in queue

#

minimum

quasi dew
marble mantleBOT
#

Hey, @fervent rune

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

iron lagoon
#

!steamid

marble mantleBOT
hidden pivot
#

I am still waiting to get my unlink request for Discord approved. I have had the ticket up for 12 days

nocturne canyon
#

why do my tickets get insta denied

fringe tree
fringe tree
nocturne canyon
#

Every time i make an appeal they deny it with no explanation

fringe tree
nocturne canyon
fringe tree
nocturne canyon
#

after i got unbanned i played on rustoria for like 6 months now i am randomly banned again

nocturne canyon
fringe tree
clever orbit
#

Hello my base just got raided because the seerver lagged and I couldn't close the doors or kill the guy raiding us

rotund ridge
#

i just got banned for using vpn cos im playing in china

fringe tree
fringe tree
marble mantleBOT
#

Hey, @rotund ridge

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

proper gulch
#

I was banned because of advertising and I did not understand why I had never played with cheats, can someone help me

marble mantleBOT
#

Привет, @proper gulch

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

severe pagoda
#

/ticket

marble mantleBOT
#

Hey, @severe pagoda

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

gloomy sparrow
minor temple
hidden pivot
near halo
#

is there a way to download the vote maps for the upcoming force wipe?