#support
1 messages · Page 503 of 1
Hey, @barren plume
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
give me your steam ID and I will quickly check and we go from there
76561198864741615
76561199143744514
well seems your friend is cheating
how?
in what way
what was he using
he js got that
he just got that
Hahahaha
from toria
Ouch
from rustroia
congrats to him on new steam Badge
Rustoria can’t give vac bans
Only steam
well are you sitting next to him?
uhm
yes
i live with him
😄
hes legit my brother
doesn't seems so
@blissful herald
Well either way seems he was cheating as EAC clapped him
so there nothign we can help
feel free to make appeal on EAC website
Thats up to EAC not us
regards you @barren plume make a Ban appeal
wdym
!appeal
Hey, @barren plume
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
same with me?\
thats what I mean
do i also make appel
well if you banned you can, up to you
because i already did
well then just have to wait for answer
no problem
usually a first offence would be a week ban for playing with cheater - so fgive some time and when you connect to server you should see how long you are banned
okay thank you
im stressing
Hi I think I got banned for cheating but I wasnt cheating I was just sitting in base at the time of ban someone help I also have made a appeal but nobody has responded yet
steam id 76561199445775110
@blissful herald
join voice channel
Waitting for support
@surreal fox
I joined a group, someone from the group was banned from the server because they used cheats, the server banned me for 5 days, but I didn't know they were using cheats, I had just joined them, can you help me?
!appeal
Hey, @potent kettle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Wait 10-15min and then try to connect again
anyone know if !pride comes back for this pride month?
it was a command last pride month
@haughty gale are you still trying to get me banned? 😂
move to #general for chit chat please
apologies
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
.(

@blissful herald
Hey, @left wolf
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
join voice channel please
Waiting for support
well its Midday for me here
so thats up to you and yes you will most likly have to speak
can do 2moro
you are Banned, not me 😄
Hi, I can't cancel my subscription!
!appeal
Hey, @tepid talon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @vernal dawn
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
@blissful herald is !pride coming back this pride month, it was a thing last year, just wondering if it will be a thing this year'
not a clue
hm okay
my subscription was automatically debited through my profile, but I can't cancel it, Besides, it's a gift debit
Help me turn off auto-subscription
Hey, @tawdry galleon
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
thanks 👍
i bought vpn hoping to lower my ping but it doesnt lower my ping can someone help me with my issue
Try choosing differet vpn location
Hi where can i find map votes for EU 2x Vanilla that wipes today at 4pm cest
help me sky line please its nord vpn
No idea then, i dont use vpn, might need to google or just wait till somebody knows
sounds good
BAN NO REASON 🙂
Tyyy
my friend ban no reason
the appeal was not sorted out
reason:Come to Discord.gg/rustoria - Luke
!steamid
Hey, @unkempt sparrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Luke ignores Him
Have you dmd him?
yes
Please be patient while your waiting for a response
he will get back to you asap
he asked: was his nickname exactly indicated in the reason for the ban?
check private message
<@&874995535881326632> LOL CANT APPEAL NO SOLUTION?
!steamid what's your steamid? please paste it here
Hey, @brittle narwhal
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198174538259
Thank you. I can see your appeal was denied. Your temporary ban is going to remain. Please be more careful who you choose to play/associate with in the future. I hope you have a good rest of your day.
yo how do i get a bann appil
my team no one permanent banned why playing with hacker when im appeal again my acc is hacker how , when i appeal admin said this guys when my team appeal said those guys wym bro @ocean thistle
!appeal
Hey, @feral pond
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
that should show me the proof.. my whole team need evidence, i need to save my credit name
You were already given the information regarding which player in your team was hacking
I play with C22 and there are no cheaters on our team
Rustoria Admin
• Today at 4:40 PM •
ADMIN
Hi ! Thank you for your appeal.
One of your team mate / associated player with you has been permanently banned for hacking on our servers. Which means you were temp banned for association. Your ban will expire on 09/06/2024.
Reminder of our rules: "Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted." https://rustoria.co/rules/vanilla
Have a nice day
Because your server bans green players for no reason
but no one got permanently on steam acc no vac
It was the same last time
76561199382237821
all my teammate no one permanently
that is the player who was banned. most of your team was given this information
It's just a simple server ban, and there is no steam author ban at all
just give some time, till EAC catches up 🙂
YAn is owner acc 76561199382237821
The absence of EAC is not a matter of time
yeah EAC is slow, I agreee
There are no cheaters at all
not anymore there isnt.
Your server has a vulnerability
Last time, I was like this when I met another administrator who unblocked me
It's a simple server ban, no cheats, and no EAC prompts
I hope you guys can take a closer look
He was wronged
it was looked into and you are Temp Banned for playing with cheater, nothing is going to change
No, no, no
The last time I was driving a boat at sea and holding a telescope, I saw that there were people offline underwater to get their loot, and then I was banned by the server
Same situation
But that admin is good
when my team appeal said me is cheater when im appeal said yan is cheater what ?
so who is cheater
this my main account i bought rust 2016 play until this year
You have been told by multiple administrators that your temporary ban for associating with a hacker is going to remain. The answer is not going to change at this time. You must wait out the ban. If you no longer need support please leave this channel.
@brittle narwhal @gleaming cliff
Refers to the cheater #support message
ok
Thank you
But I still want you to look into the situation, because I was wronged and didn't cheat
Thank you
<@&274971100184576010> If any1 could check my payment request i would be grateful
admins cannot assist, only me
will reply soon, just in a meeting
how long do bann appiles usaly take
jump in Voice call - Waitting for support quick
huu
join Waitting for support voice channel
Hello
I need some help with rust optimalization
The : downloading world % thing while im loading into the server takes about 90 seconds and it make me load slow. Other things like warmup or spawning world are super fast.
My friends have it done in like 3 seconds. ( Downloading world)
Is there anyone who knows what makes me load that slow? What it depends on? Internet ram or cpu maybe?
Thanks for help
Internet connection, this step only represent the downlaod the map from our CDN
hi,my main acc was banned 188 d ago, but i wasn’t playing with cheats,i gave my acc to my friend and he was playing with cheats. i have all proofs. i’d like to appeal my ban evasion on my new acc <@&274971100184576010> please help me
That won't work
Thanks
So speed of the internet matters?
On this specific step, yet, as our maps are custom you have a file to download
it's usualy a file between 25MB and 60MB depending on the map size/server
one of yours admins said that i can appeal when my main acc will reach 180d
If the account was cheating here it would be a perm ban
your account is your responsibility, its not realistically possible to prove who cheated on your account if you gave it to your friend to use
Rule #1 in Rust. Trust no one
ye i know,it was my bad,but i’ve never cheated
and now i cant play in good clans because i have ban on rustoria
<@&274971100184576010> VPN is banned, please fix this problem steam id 76561198853787681
!appeal
Hey, @clever crow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Wherw is eu mondays map
Vote on which map you'd like to see next wipe.
Ty
Hello, I was banned on the MAIN server, I was unbanned there, but for some reason I remained on other servers, please remove it
If you believe you are now eligible to play on our servers, you can submit an appeal on our website https://rustoria.co/support/appeals
!appeal
Hey, @tepid talon
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @jagged pendant
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
when the vape is on the monthly?
!force
Hey, @jagged pendant
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.
!force
Hey, @jagged pendant
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.
vote map 3 \
Where can I find this file
If you mean the link to download it : #wipe-feed if you mean on your computer : C:\Program Files (x86)\Steam\steamapps\common\Rust\maps
To download, thanks
And im just supposed to download it or to do sth else? Like put this file in some kind of a folder?
the folder I mentionned is where the map are stored
might be worth to clean it from time to time too
/vip
Hey, @jolly socket
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
if i gift vip for a wrong server to a friend is there any way of a refund?
if it wasn't used : #payment-support
!appeal
Hey, @lusty notch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
can you look at my ticket?
If you're referring to a payment support ticket, there only a select few amount of people who can deal with those. If you're just talking about a normal ticket, you will just have to wait until you get a response
It's been almost 2 days and still no one has answered.
it's because the file you try to upload is too big (the error on the website)
upload it to youtube or something and put the link in it instead of uploading the file
Can you help me unlock my account on rustoria
?appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
What should be the maximum file size?
Appeal #1bec64 check plz
check my ticket and please give a valid explanation...
#oldserverinfo or use the command “/serverinfo”
Appeals take 1-3 business days, we greatly appreciate your patience during this period.
can i get a chat mod or admin on rustoria 5x trio
kids throwing rascist remarks in chat trying to bypass filter
Name of the player?
i have a screenshot is it okay to post here?
thanks Gareth
i got mute in sea lonng
the reason is Tut
but i didnt said that i just said Chty
and i got muted for one day
That is a auto mute
!appeal
Hey, @rugged torrent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
but what happen
?steamid
Hey, @rugged torrent
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199303563733
Fixing
Don't write the players name again you wrote when muted
his name is bad?
You misspelled it and its a racist word against Chinese people
Its fine if written as he writes it
yeah its just an american word I think
Hardly ever heard it in the UK
ok
Guys , just look at appeal #2bf28f , anticheat ban me with no reason, i wait 1 day , pls check this
Did it say banned by EAC ?
no
Then just wait as it can take up to 3 business days for a reply
I just connected to the server and was immediately banned
?
What the disconnect message says?
disconnect : hacking
!appeal
Hey, @blissful spear
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
#support message lol
How do I link steam? It keeps bringing me to a list of servers
!verify
Hey, @shy nimbus
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
I can't seem to get it to work, when I click /Auth in game it tells me only Discord is linked
Leave steam group. Rejoin wait 15 min and type /auth as steam is kinda slow
Can we do this sooner? This is very important to me
It’s between 1 and 3 days just gotta wait mate the get to it as soon as the can
hi, i just dc/connect in rusto and i lost all my bps ?
Did the server wipe?
Try restarting again. Sounds odd.
If that doesn't work make a ticket.
!ticket
Hey, @pliant ridge
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
admin i paid for vip and its not activating pls help
If your vip isn't working properly please make a ticket in #payment-support
today on 2x EU map wipe or blueprints?
You don’t lose Bp’s if you crash
UMMM
i got mute again 2 days
reson : tut
looking
You wrote it again
76561199303563733
unmuting and please do not write it again
can i see
unmuted
you wrote two o
just write like this and you won't be muted
ok then
How to report cheating
?report
Hey, @trim kayak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hi i verified succesfully but when i type /auth i get no messege
?report
Hey, @urban coral
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
dont bother my ticket been out for a hour and a half not even one response telling me how long just nothing
Depending on the schedule of the Admins, it can vary. However, there is also the variable of when the ticket is submitted. They're processed as they come 
@haughty crystal, we greatly appreciate your patience during this period and understand your frustration.
ik but a hour and a half is mad i understand they got sht to do but i want to leave base wih out them being there tripled tripled tripled etc
I'm sorry you have to deal with that unfair advantage that they have over you. If you can attach any more evidence or supply more information, it may accelerate the process. Feel free to make an F7 report during this time as well
Wishing you the best, Leone.
i got banned for "playing whit hacker"
i was in a random team
?????
w
tf
he invited me to team on outpost
helllllllloooooooooooooooo
!appeal
Hey, @abstract owl
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
As plate said, make an appeal. Just be careful wh you play with
Waiting in vc won't speed up the process
i got invited to a team in outpost and when i joined it like 30minutes later i just got banned in minutes ????????????????
i dident play whit him
Because he was a hacker and you were associated
i saw him once at outpost
so if he would go around inviting everyone to his team he could get everyone banned ?
In a way yes. But only if the other people he invited complied
i cant play the wipe any more ill have 300 que
this may or may not be the reason why you were banned. i would advise you to explain your situation in your appeal. writing in the discord is not an appeal.
what else could it be? And how long will my ban last.
Also will i get que skip or vip for false ban im going to have to wait 300 que out
neither cow nor plate nor i have the details to your ban, so we cannot answer that question for you. you can ask the admin for the reason in your appeal. as for the how long the ban is, you should be able to see a countdown timer when you are disconnected from the server
Will I get notified when I get a response to my appeal
i believe the bot will send you an alert if you have your mesage/privacy settings set up to allow it & if you have your account linked correctly (it looks to me like it is)
Okay thank you !
but will i get vip for false ban or atleast que skip?
when does mondays wipe?
i cannot answer that question because i don't handle vip. also, false bans are extremely rare and unlikely.
eu or us?
us
US
@gritty plinth
IP: connect mon.rustoria.us:28010
Next Wipe: <t:1717441200:F> (<t:1717441200:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map
in the future, you can also check this at #oldserverinfo
tyyy
but is my situation considered as a false ban
as i stated previously, i do not have the information related to your ban, so i cannot answer that question for you. you would have to speak to the admin through an appeal as plate suggested above.
how do i appeal a association ban
Hey, @young reef
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
/auth
Hey, @shy nimbus
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
ok ty
cant buy vip i am sighnd in and everything i j click the button to buy and it does nothing
@here
Is it because it's out of stock?
What VIP are you interested in buying in?
mondays us
!vip
Hey, @fringe tree
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Just a moment
It may be possible that your broswer could be giving you issues
Have you tried a different one?
how can i refund
!vipissues
Hey, @heavy valley
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
since when did the game ban change from 120 to 180
Just to reiterate, you're purchasing the one with the duration of 5 days, yes?
yo what does this mean
Can an admin check my ticket and ban that full cheater? ty
Message @west mica with your steam profile
sounds like you got a cheatin problem boy
rustoria member since 2022 yet has to setup a new steam profile
Please join #368790610783764480
i am
the voice channel
will admins ping when server up?
the voice channel bazza
iam
servers usually are back up in like 10/15 min if the go down
i only see knay in waiting for support
i cant get in mondays wtf
i was just spamming normally and now this
now i got 600 qeue
nice👍
/ticket
Hey, @lusty scarab
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@west mica am i cool to chat with u rq
Lads I've got a cheater tracking me around my compound. I wouldn't be fussed. But my compound is 4 grids long and I'm unable to leave it ahahah. Ticket #881ea3
My tickets fresh, but if anyone can do me a favour and sort this would be hella appreciated
<@&274971100184576010> could u check the report ticket asap on rustoria eu long ? these days so many cheaters joining the server its not normal anymore...
Please wait for the response, its being looked at
ty sir
se queda en data help
pls check network tickets
marzy what do I do about a false ban "hacking"
keep getting disconnected: world file mismatch?
bro unmute me i got insided and im the one who gets punished
.
Hey, @crude cape
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
marzy dude again i got authecation time out after waiting 400 player q
!appeal if you believe its false
Hey, @round latch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
keep getting disconnected: world file mismatch? for US TRio 5x
receiving data dont respawn
I got a bug on the loading screen
help
they are just kicking people who joined quick so they can buy vip
thank you
and make ryanjd richer
@lyric basalt receiving data dont respawn
Whats up?
Hello, I wanted to come play on your server, I came in twice, I was kicked out and then I was banned. banned for nothing. Check, please. Шалтай: 76561199537602383
you won't load in dont worry, they kicked you already
!ticket
Hey, @noble fjord
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
What's your ingame name ?
Feel free to join #368790610783764480
!ticket
Hey, @grizzled coral
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Hello, I wanted to come play on your server, I came in twice, I was kicked out and then I was banned. banned for nothing. Check, please. Шалтай: 76561199537602383
potassium Nitrate
Okay wait please on response on your appeal
thank you marzy
i am stuck on recieving data loading into the mondays us main what do i do?
restart rust
im not tryna eat that q
eighter way you not getting in im afraid
lmao ill j sit on the loading screen out of spite then
gl enjoy the same screen till you get tired and go to bed
how will they normally respond, discord or email or website
i can open other shit up ill be chillen
on the website same where you made it
better rejoin Q i bet its faster as you aint getting in you got stuck between yourself steam and server.
this is the second wipe that i have bought prio and still had to sit through queue. made a ticket and it was pushed off even when sending pics of the recipts
who can fix this
did you make the ticket in #payment-support ?
payment support and genric ticket
well payment is the place for this
what if nothing is getting done even in payment support
take note only like 2 deal with these tickets as there is sensitive info involved so not every staffmember has access
ig ill j eat a spot on the server on loading screen 😦
I don't see any tickets in #payment-support
Please make one there and I will fix this
think you will get your answer
keep getting disconnected: world file mismatch? for US TRio 5x
remove all maps in your mapfolder and rejoin
thanks
not the folder itself tho
just remade ticket posted one last week for us mondays
Depending on the Admins schedule, it can vary when receiving a response 
do you guys have support in discord, like wait room or something
Heyo folks 🙂
Can I speak with someone who can verify or deny the legitemacy of Rustoria representitive ?
If you are being told you won something
its a scam
not realy
we will never reach out to you in any place other than #giveaways for that stuff
what's being said?
more like begging for up votes
yeah a scam
account stealer
block and report to steam
i don't have problem with it him/her as i do not care about the voting
but if you need i can give the account url
if this will help you
give him the steam64, nobody is clicking on shoddy links
send the steamid and we will look
one moment
but not much we can do as steam are not proactive in banning
have to find converter for that
hello
oh no worries i will make him crazy before i block it
SteamID 64: 76561199169048822
have fun guys 🙂
Thank you!
@coral sequoia I've just deleted your message as calling player out publicly can make investigation into a player harder. I can see you have created ticket on this player but investigation do take time for us to gather evidence that someone is 100% cheating.
Understandable but in this specific situation you can see that this player bought cheats+ acc from the same site xd
!ticket
Hey, @noble fjord
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@maiden arrow Can we help at all?
How do I view appeal
You’ll have to restart there’s no way around that bug
If you are verified on discord you will get a message, but you can always go to support on the rustoria page
Hey, @hearty fulcrum
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
please make a #payment-support ticket
they can help you there
An admin can help me for ban 2 cheaters on rustoria us monday ?
please make a ticket to report cheaters, and an admin will take a look when they are able to
we do not accept reports over discord
in game cloudie ?
you can make a ticket in the game chat or you can go to the support website
okay lets do it
instructions here
have you tried disconnect and connect again?
Can I call you
sorry i just saw this
only very few people can help with vip problems
you can make ticket here
they will help you 👍🏻
quick question about the ban appeal system, how do i know when my appeal was reviewed?
how many people could be in my team on EU main?
didnt played rust for 6 months
!support
76561199259113272 Rustoria Mondays really obvious cheater hes acc has 5k hours but his achievements is from today and in the last to weeks played hours is 5,3 hours omg how obvious u want to cheat
only give headshot
!report
Hey, @tribal violet
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
i did it
so you need to wait untill someone check it
linked my steam to the group, auth not working for steam perm, any fix?
there is no team limit, but only 16 in ui
/report
Hey, @magic rampart
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
CAN SOMEONME REVIEW MY TICKET
Can you play this server with 1 gameban past 180 days
!rules
Please see all rules for our servers at https://rustoria.co/rules
No
If you have a game ban and it hasn’t aged past 180 days, you cannot play on the server
If you have 1 Game ban and it’s passed 180 days old you should be able to.
Okay thank you
!verify
Hey, @fickle dew
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
how could i make a rust server appeal?
I have VIP, how does one with VIP vote 2 times in a map? Does my vote matter when counting the votes?
how do i report a cheater
!report
Hey, @tidal island
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
You can't vote twice; your vote simply counts as two instead of one.
!appeal
Hey, @daring inlet
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
1-3 business days
I JS LOADED INTO THE WORLD AND GOT DISCONNECT FOR HACKING
WHAT
WHAT YALLS DEVS ARE ASS
HOW TF DOES THIS HAPPEN
!appeal
Hey, @old belfry
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
did u get banned on a diffrent account?
yeah
that is why then
playing on a diffrent account would be considered evading
again feel free to appeal any bans
!appeal
Hey, @upper lark
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Make an appeal and you’ll receive further information
what is the steam ID
@west osprey my friend doesn't have discord we use teamspeak his name is The council
which member are you?
Applesauce42
Somehow I have a hard time believing this. If he'd like to talk about his ban he can come speak to me 🙂
He is making an account
to come an talk
when will i recieve further info
I can't look at your account unless you provide the account
both
could we go into priv dms
SURE
check your dms
magpie, when a ticket is aproved what does that mean. I sit being looked at or is that the status
It could mean that you're unbanned, that you will be unbanned, or that your ban legnth has been changed. Send your steam ID and I can take a look
HOW I GET STAM ID
!steamid
Hey, @old belfry
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I was sitting afk grabbing my nachos...
Feel free to link your main account here 🙂
can u join a vc
hay so i linked my discord acc to ukn anf it says i am not auth
i am in a vc now
mb not discord i meant steam
76561198982858870
Eu medium
No hackers, account banned
@west osprey check dms
dude
@west osprey
@west osprey
@west osprey
i need your help
relax brother
gamebanned????\
hay could any one help me on getting authorized u wanna play a bit of ukn and i linked my steam
A lot that entails in this message
To get authorized, follow the steps below
!auth
Hey, @fringe tree
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
you dont need to mass ping
have you tried typing /auth in chat
in game it jus says to go to the discord and link my something
Good evening, is there anyone making tickets?
Yes
yes
nvm i think i got it thanks for the help
i got gamebanned 2
your fucked
your cooked
you cant do anything
i already tried
js send an appeal
!report
Hey, @rigid moat
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@west osprey
one sec
ight
join waiting for support
how long does it take for them to reply to ticket?
me waiting to be moved still :/
/auth
Hey, @frozen wasp
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
@west osprey can u drag me an @tacit cosmos
1~3 business days
Reports can vary depending on the schedule of the Admins. They will respond soon as possible 
Need help got band 4 play with hacker but my komplete team and me get taht ban thing and i i dont know waht to do right now
!appeal
Hey, @stark oriole
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
whats up @jovial gull
Need help got band 4 play with hacker but my komplete team and me get taht ban thing and i i dont know waht to do right now
i want the na,e
name from the hacker
!appeal
Hey, @jovial gull
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
whats your steam
I NEED YOUR STEAM
lorie
i got banned with doneee
da hast mein steam
that guy was cheating ?
?
He was temp gamebanned
thats the reason why we got banned?
Yes
we got him from discord
When someone is banned for hacking/gamebanned/temp gamebanned associated players also will be banned.
there is no VAC on his account
He's still your steammate
temp bans do not show on steam accounts
but not my steammate
no not my steam mate ingame made in rust we invited him from discord we searched for players
how long im banned now ?
and we dont that he was cheating
i was not hacking
bruu i got a cheater door camping me
perma
!report
Hey, @inner ore
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Until either his temp ban is removed, or 7 days.
Whichever comes first
that mean i can play in 7 days again ?
Can we do anything do get unbanned i bought a skip to play the wipe today then we get banned because of random that we invited ....
Unfortunately not. You're responsibile for choosing your teammates. Playing with randoms is always a risk.
Yes
Damn
me too or?
Lorie

so i get unbanned in 7 days too or?
me to right
bro so much wastet time admin pls bitti bitti
tu doch was
@west osprey pls help me
What was your ban reason
yo
band 4 play wtih cheater
whenever I join a server and walk forwards I teleport/lag back to where I was before does anybody know how to fix this.
You are the same as your teammates
yea but i can use your webb site i m to stupit i dont chek it how it works kn u pls call me privat and help me @west osprey
pls
bitti bitti ?
Most likely a lot of lag
#network-support-old might be able to help you out if it's a rustoria only issue, i'd suggest reaching out to them
ok thankyou
waht wait i use quick tranlator
What other language do you speak?
You were banned for playing with a cheater
What other language do you speak, if you're comfortable sharing?
deutsch / German
and i m bad at eng
use google translate then, or just type in your typical language
we can translate
Google's service, offered free of charge, instantly translates words, phrases, and web pages between English and over 100 other languages.
hello any admin on ?
whats up
much better tranlator
i have old stolen account and had 69 day old gameban i have all the evidence that proofs my account got stolen so can i join on your server ?
das ist der selbe den ich nutze @torn heart
@torn heart find a better one
google translate is not giving you the message "yea but i can use your webb site i m to stupit i dont chek it how it works kn u pls call me privat and help me"
just copy exactly what is spits out
hä das macht kein sinn bro
"there is no such thing as a brother"
die seite ist troz dem sonen skillishiu finder
admin 🥲 ?
love u fluffy
!appeal - Please include all relevant info in the appeal so we can review please
Hey, @final nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
that was some edit
sry



no i dont have ban yet and not get on rustoria server on my new account im asking you if i can join on your server with 69 day old gameban or no
hat mean i can play on rustoria in 7 days right ?
What game ban do you have?
Is it Rust?
yes 🥲
The duration is available upon connecting to the server 

Considering you have a game ban on Rust you have to make an appeal elsewise you will most likely be banned even if your account was compromised 
bro what are you talking about
how can i ?
You're asking for the duration of your ban and connecting to the server should show the remaining time if I'm correct
!appeal
Hey, @final nexus
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Make an appeal, follow the instructions above 
No bro lorri said to my made he get unbanned in 7 days
we got baneed because we played with a random from discord an he was cheating
and then we got banned
From what I can see, Lori didn't disclose the duration of the ban
That's responding to a different player
on the site they told me ban not found
@torn heart your translater works a bit but i still struggel
i didnt get ban yet i was just asking you if i can ask you to put me on the white list

Need an admin in game
can i buy an unban?
Nope
damn
why not
🥲 ?
You most likely would have to get in contact with an Admin to appeal the ban 
how and who ?
Anyone who has the Administrator role, they can be found on the right hand side of your screen. Alternatively, if you're on mobile click the little person icon top right and view the members.
can i open ticket or something the admin doesn't know about me can i mention him ?
any adminstartor please ?
I tried to submit a ticket and it said it is not supported?
I bought two packages and I did not receive them?
Are there any mods on that could help?
Help I am live in Russia I am don't speak English
I have problems for ping in Rustoria EU main
I have ping 306 ms
Help me please
؟
are you trying to report a player? which kind of ticket were you trying to make?
love when i get banned for hacking when i wasnt doing anything lol
u were hacking lol
no i wasnt?????
my screen froze and i got banned
please keep the support channel for support only. you can continue the conversation in #general
can i send you picture how it looks like ?
Fixed. Give it 10-15 minutes then try to connect.
the "Hacking" error when connecting to the server, although I do not use cheats and I log on to the server for the first time, what is the problem?
same thing happend to me
I logged in to the official website and it helped me
https://rustoria.co/link
Link your accounts to get special rewards in-game.
Gotta get whitelisted
Hi i keep getting kicked from RTG for hacking but never banned
it keeps unbanning me everytime i load in then rebans me
can i get some help
i cant make a ticket
becuase it doesnt chow the server
and it wont let me make an unban ticket
@copper lake
With that pfp you can stay banned
didnt ask you
Im at work on my mobile but if you’d like to send me your SteamID I can take a look and point you in the right direction
will do
why it keep saying connection attempt failed
If it’s an EU server, it’s daily restart time
whens it back up
They can take 5-15 minutes depending which sever
Can somebody help in support call
What's the issue?
@near halo somebody haked my steam and was hacking and i just got it back i tried to load a server and play it said i was banned to hacking
ok buddy
You need to appeal and wait to 1-3 business days
!appeal
Hey, @near halo
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
@near halo i already did
Did they answered the ticket?
@near halo nah its been a day now
D:
well 2
since u hacked on the server?
Wow, usually is more faster
@shut relic no im new to rust
dosent mean a thing
@near halo what should i do just wait
Yes, i know that's a shame but the best is wait until you got a response, do not try evade or create another account, this can make things worse
.
@near halo okay
@crystal mesa Also, i recommend using Steam Authenticator and change your password after being hacked, never click or download weird stuff to play anything
@near halo thats prolly what it was i tried to play download diffrent games
Just be careful what are you downloading, never download pirated games or cracked things
bro u hacking
@near halo yeaaa craked games
content creator dont have time to play or hack my boy
sure bud
<@&274971100184576010> VPN is banned by the server, please help to fix this problem steam id 76561199137925625
!appeal
Hey, @graceful nebula
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how many people nnneed to be in queue for the server to raise pop?
!slots
Hey, @rotund flume
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
how do i report a cheater
!report
Hey, @cerulean flame
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I was banned again for hacking for no reason how much longer to wait for the ban
?steamid
Hey, @hazy minnow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199482257673
You are good to connect again in five minutes, shouldn't happen again
keeps saying im disconnected for hacking and i dont know why
?steamid
Hey, @modern sierra
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
should i post it here or send in dm?
here
76561198397968688
got any other accounts?
i only have this steam account that has rust
ever used any other accounts before
Or this is your only you've ever used?
this was my brothers, i have my own steam account but it doesnt have rust
So you've never played rust before on any accounts other than this ID?
Hello, I can't log into the server. Reason (hacking)!!! I don’t play with cheats and never have. There are no macros. Please sort it out!
no
How old is this account?
hes had it for many years
5 years
Got banned from your server about 4 days ago
?steamid
Hey, @snow badge
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I was replying to the other person
76561198886366235
?appeal
Hey, @snow badge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
The site says that the ban was given 8 months ago, but at the same time I played on the servers less than a week ago XDXD
I turned on VPN because the servers were lagging, using VPN I tried to eliminate the ping XD
this was a week ago, not 8 months as it says on the website
Can I get unbanned for such a violation?
?appeal
Hey, @sturdy oracle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
yes
!ticket
Hey, @ripe slate
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
can someone review my ban appeal
Responds of appeals can take 1-3 buisness days
!ticket
Hey, @mystic frigate
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @fervent rune
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@robust musk yea i appeal but they dened me and i showed prof just wont take time to look
VIDEO PROF
just now getting my steam account back and i was banned because of hacker cant even make content
bro i got banned from rustoria for nothing
<@&274971100184576010> VPN is banned by the server, please help fix this problem, steam id 76561199348951966
why doesn't rustoria have crash protection
i crashed and now i have to wait like 2 hours in queue
minimum
!appeal
Hey, @fervent rune
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!steamid
Hey, @iron lagoon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I am still waiting to get my unlink request for Discord approved. I have had the ticket up for 12 days
why do my tickets get insta denied
Appeal or report?
So you don't want it linked to this account?
appeal, i got banned for "evading" but the admins dont show me any accounts linked to me.
Every time i make an appeal they deny it with no explanation
Considering it was denied, it most likely will remain that way. I understand your frustration, but have you had any other accounts banned on Rustoria?
1 but it then i got unbanned
Was it an EAC ban?
after i got unbanned i played on rustoria for like 6 months now i am randomly banned again
no
What was the account banned for?
Hello my base just got raided because the seerver lagged and I couldn't close the doors or kill the guy raiding us
i just got banned for using vpn cos im playing in china
Considering it’s an official server we couldn’t reimburse you with the loot. I’m very sorry you had to deal with that .
!appeal - Make an appeal
Hey, @rotund ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
I was banned because of advertising and I did not understand why I had never played with cheats, can someone help me
!appealru
Привет, @proper gulch
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
/ticket
Hey, @severe pagoda
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Rustoria won’t show “proof” of bans and neither will any reputable rust server
damm you give me proof man
You want your Proof? You can't handle the Proof!
Correct, I have another steam account and I would like to be able to connect it to that one
is there a way to download the vote maps for the upcoming force wipe?
There is not
