support

[vast ivy]

its not he best experience if we are getting unfairly treated

[inner karma]

i understand its just sad after all the effort and time we get done like this

[quaint patrol]

How would you feel if you got killed by 3 people roaming and 1 was a hacker?

[vast ivy]

wouldnt care just take it on the chin

[inner karma]

we got cheated on multiple times

we didnt recieve any compentsation

[raven mist]

Welcome to rust

[vast ivy]

ive seen multiple people come back a day later after they got banned fro association

[lyric oriole]

maybe if you guys type a few more messages itll work

[inner karma]

its alright i understand how it is from your side of things, your not allowed to break policy, thank you all for explaining and helping us.

[random sedge]

does anyone know why i would be banned for cheating if im not cheating im on a new account but other than that i dont think i do anything glitches or nothing like that

i had quite a good snowball to be fair but nun the less it was def possible and nothing even crazy just some farm and two aks and i also got away with a cargo riun

[pale swallow]

!appeal

[marble mantle]

Hey, @random sedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[random sedge]

i appealed just have some questions

i just wanna know the reason i was banned if i could cause this is the second time and the first time was because of : suspicous account :

wow my appeal was denied already can someone please help me out is this a bot reviewing or real people i will allow a complete pc check i record videos i am not a cheater i have vip on mondays

@blissful herald can i please talk to someone in a chat

or at least be told what the problem is here

[blissful herald]

If you appealed and it got Denied, then its final answer

[random sedge]

but why why was i banned?

[blissful herald]

what is the ban reasons?

[random sedge]

i didnt even kill anyone i was just at base after dying

hacking

banned hacking

and my friend who i just bagged in to show my loot

got banned to !

he is freshy 50 hours he plays roblox

[blissful herald]

!steamID

[marble mantle]

Hey, @random sedge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[random sedge]

76561198852823826

i will let you run any files in my computer to serch it or do whatever you need

i really dont wanna be banned from these servers i was looking forward to force wipe.

[blissful herald]

Just stop cheating friend and you won;'t ge tbanned

[random sedge]

i dont believe yall really looked into that deep

[blissful herald]

Ban is Permanent as far as I see

have a nice day

[steep zinc]

Hi, I have a problem with what is kicking me on rustoria servers can you help with this

[random sedge]

but how cheating what cheat am i using?

esp aimbot recoil

[marble mantle]

Hey, @random sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random sedge]

i am not cheating man i can prove to you man please just let me show you

[blissful herald]

we not going top tell every cheater how we catch them..... like come on

[random sedge]

i will spray and show my hand

hand cam

[blissful herald]

anyways, you will need to find a new serbver to play on

[random sedge]

ill run the software that serches my pc

dude come on

[blissful herald]

we don;t do that stuff, have a nice day

[random sedge]

when will i be able to appeal or get unbanned

this is bs i havent ever cheated in this game bro 7000 hours and i get banned for cheating

the only server i was ever banned on for cheating was a 10x using lr 4x back in the day

and they unbanned m

[blissful herald]

7k where 😄

[random sedge]

theres gatta be another way to prove myself to get unbanned or change

the account that i sold i have said so many times i just bought this pc

i have rpoof

it was built the same day i bought it man

[steep zinc]

.

[random sedge]

legit a week ago

i moved into a appartment with my bm

[blissful herald]

eeither way, you are Perm Banned and it will not change, so not going to discuss it here further

[random sedge]

where can we dicuss it where can i prove myself?

how do you know if you are banning a cheater or a genuine rust player?

[blissful herald]

nowhere

just find a new server to play on

[random sedge]

dude

[sturdy oracle]

@blissful herald sir VPN ban 76561198408521220

[random sedge]

every server is laggy filled with hackers or just shit bro i am not cheating

why would i spend money on skins and vip

if i wass cheating

[blissful herald]

literly 0% worth inventory

[random sedge]

if i was a cheater you would see gamebans or traces linked to my steam

i bought one skin the python cause i didnt have one

or p2 i dont remember

[blissful herald]

[random sedge]

i was about to buy shipping and adobe

bro can you please just look into it

[blissful herald]

sure you did, have a nice day

we end this talk here

[random sedge]

if i was a youtuber you would see and look into it

but since im just a regular person u laugh

like what is that bro im not disrespecting you

you making a fucking mistake bro and u dont realize how it affects me

[blissful herald]

your case has been closed please move to #general thank you

[random sedge]

you think its funny n shi but u deadasss make me wanna quit rust again

[clever mauve]

Help me . I can't get on the server, I was kicked out for “Hacking”, but yesterday I played, everything was fine

[random sedge]

like wtf bro why just ban off rip why not script check me or investigate

[torn pine]

!appeal

[marble mantle]

Hey, @clever mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

#general not going to repeat anymore

[random sedge]

this is support i need support bro wether its u or someone else

just cuz ur in a pissy mood cuz ur gf cheated isnt my problem

[blissful herald]

you madew a Ban appeal and it got Denied, thats final decision

[random sedge]

i havent done shit to you

[blissful herald]

now please move to #general

[random sedge]

bro denied how you didnt even fucking read it

i promise to god u didnt even read it bro

fucking bullshit

[clever mauve]

I can't access the site

{"code":500,"message":"Internal server error verifying session with Steam"}

[blissful herald]

there seems to be some sort of regional steam Issue

[clever mauve]

and what to do?

[blissful herald]

just wait till steam sort it out, nothing we can do about it

[clever mauve]

I can't get to the server іn Rust

[hexed nimbus]

he just said the is possible a steam issue atm

[blissful herald]

can try to verify rust files and use IP to connect and see if it helps maybe

[clever mauve]

I did all this, but when I go to RUST on your server, it says “Hacking”

[hexed nimbus]

!appeal you need to make a appeal then

[marble mantle]

Hey, @clever mauve

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

!steamID

[marble mantle]

Hey, @clever mauve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sturdy oracle]

@blissful herald 76561198408521220

[clever mauve]

@blissful herald 76561199060711418

[noble pulsar]

Hi

<@&274971100184576010>

i wish to get unbanned from Rustoria please

[marble mantle]

Hey, @noble pulsar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble pulsar]

i never hack or did use or ilegal software

[hexed nimbus]

seeing the message you probably been en huge dickhead as it does not say you where cheating you just need to find a new server i guess

[noble pulsar]

Men

Who are you?

i went streaming Rust drunk and i said N world

wdym with that i'm a dickhead?

[hexed nimbus]

doubt that was all you did

[noble pulsar]

I'm legit homie

just made a Mystake

[noble pulsar]

You should investigate first before talk shit sir

[hexed nimbus]

well that one now makes you not able to play here no more

[noble pulsar]

I talked to Matt 6 months ago

he told me that at the new year 2024 i should be available to join back streaming on Rustoria

Then someone did robbery in my house and i lose access to everything

till last night that i could recover my social media accounts

[near halo]

@lyric basalt

..?

[full wadi]

Why i can't connect my steam to rustoria.co?

[near halo]

https://steamcommunity.com/profiles/76561198021311128/

[hexed nimbus]

leave rejoin the group wait 15 min and type /auth in game steam is just slow as F

[pale swallow]

Steam Community is down so that is probably why you cannot login at the moment.

[noble pulsar]

So guys how do i get ban revoked?

[blissful herald]

just make a appeal or move to #general we dont take Ban appeals via discord

[noble pulsar]

My steam acc is not working in the website

[blissful herald]

cos steam is having issues I think atm

so you might need to wait

[noble pulsar]

is Matt still working here?

[hexed nimbus]

"the brain is small in this one "

[noble pulsar]

said this:

but it was like 2 years ago

What can i do now?

[hexed nimbus]

Play elsewhere

[noble pulsar]

Great support in here

thanks

Keep letting the real hackers play over and over

[hexed nimbus]

you are most welcome gl finding a new home

[noble pulsar]

but we that support Rustoria eat shit as always

[near halo]

https://steamcommunity.com/id/popoaintogtnuttinonthefiveo

[noble pulsar]

I'm talking straight to Matt better, looks like this is the cheap staff shift

[hexed nimbus]

suggest you do this #support message

[noble pulsar]

Thanks and good night

[sturdy oracle]

@ocean thistle VPN BAN 76561198408521220

[hexed nimbus]

!appeal

[marble mantle]

Hey, @sturdy oracle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[noble pulsar]

i did open a ticket

Thanks sorry about the miss understanding

[raven mist]

"but we that support Rustoria eat shit as always" Good support to Rustoria

[hexed nimbus]

rustoria is allready great as you not playing so one less dickhead

[misty scroll]

I understand that you want to be unbanned, but your excuse of "Saying N word while drinking beer with my friends" is far from the full story. Over the course of just a couple of months, you received 5 separate bans for chat filter violations, as well as a handful of mutes for racism and homophobia. You are making it seem like what you did was a one off thing, but it really wasn't. You still have time to correct your appeal, to be honest about it instead of making up an excuse.

[misty scroll]

You can connect again in ~10 minutes

[radiant veldt]

hi adm

[rigid geyser]

Hello, can I get some help over how to get rewards for youtube? I've subscribed and it doesn't do anything

[wooden terrace]

I connect all accounts, but they don't seem to be connected. What should I do?

[radiant veldt]

<@&274971100184576010>

[raven mist]

Youtube is not working atm

[raven mist]

Might give some context before tagging

[rigid geyser]

Ahh, alright then, thanks for the reply :)

[raven mist]

You should be able to still get kit loyal tho

[rigid geyser]

I'll check that, I haven't tried that one

[wooden terrace]

I made the Discord connection, but it doesn't seem to be made in the game. What should I do?

[raven mist]

do /auth ingame

[wooden terrace]

Only Steam and Twitter, others are not accepted.

[raven mist]

Hmm, might take a little bit of time to sync at some times

[wooden terrace]

I've been waiting since yesterday but there was no change.

[wooden terrace]

Thanks

[raven mist]

Hmm, try to unlink and link again. That might help

[balmy cypress]

Try /auth again in 5 or so minutes @wooden terrace

hopefully should work

[wooden terrace]

I did everything but I couldn't get any results. Thank you for your help.

[balmy cypress]

Oh I see the issue

[wooden terrace]

I will try again thank you

[balmy cypress]

Linked to wrong account on our website

go verify again and log in with your current steam profile

[wooden terrace]

I'm trading on a single account, I'll check it.

[balmy cypress]

The account you linked has not played rust a single time in 9 months

so must be wrong account

but unlinked it all now so try again

[wooden terrace]

I cannot log in because there is a problem on the Steam home page, I will try again, thank you for your understanding.

[balmy cypress]

No rush, give it some time and you should be able to link

welcome!

[wooden terrace]

I found it nice

[marble mantle]

Hey, @ionic leaf

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[final hearth]

Hi
<@&274971100184576010>
For some reason it's been hacked and I can't play it.

[broken dirge]

Water on Eu medium is not working

[marble mantle]

Hey, @final hearth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @broken dirge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shy remnant]

Where at ?

[broken dirge]

Farm shit

splinklers are not giving water to planters

[final hearth]

can't access the web

[shy remnant]

What location ?

[broken dirge]

Z25 eu medium

[shy remnant]

It does work

[broken dirge]

it wasn't i restart this pump like 3 times now its start

idk

[brittle narwhal]

jacob are you here

[fallen wolf]

thats a common bug

[fallen wolf]

try placing the sprinklers at the bottom of ther planter boxes

[pliant latch]

Rustoria US MAIN 3 CHEATERS 1- PLAYER2. 2 - XYLO. 3-hfdsthvu pls ban plsssss

these cheaters play with aim and kill everyone in the area even hiding cheats

20 bullets from the Thompson fly straight into my head and not one misses me at 130 meters

[humble stirrup]

Why am i association banned?

no cheater

[boreal cloak]

!report

[marble mantle]

Hey, @pliant latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[boreal cloak]

!appeal

[marble mantle]

Hey, @humble stirrup

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[humble stirrup]

I have

and it says no ban found

my team are already unbanned due to false ban

[pliant latch]

ok

[balmy cypress]

?steamid

[marble mantle]

Hey, @humble stirrup

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[humble stirrup]

nvm im unbanned

just restarted game

[boreal cloak]

Great to hear that. Enjoy our servers!

[reef fog]

hi

Hi, I have a ban on your Sserver hacking server, but I don't have it, I don't use it, and I won't ever use it.

[boreal cloak]

!appeal

[marble mantle]

Hey, @reef fog

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[reef fog]

wat

appeal

helo

[fringe tree]

Yes, Santos you have to make an appeal to remove your current ban

If you are using a VPN that may be apart of the issue

[reef fog]

as well as di

no

vpn

I don't use a VPN

let me ask to be beaten

@fringe tree

[fringe tree]

Feel free to make an appeal and receive further explanation

[reef fog]

ok

[dense saffron]

is store not working i cant login?

[cerulean nimbus]

I used to play on your server, after I built a new PC I can't log in anymore, it kicks me with the reason hacking.
help me solve this problem.

[balmy cypress]

?steamid

[marble mantle]

Hey, @cerulean nimbus

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

steam issues, give it time and you can login

[cerulean nimbus]

76561198878614242

[cerulean nimbus]

76561198878614242

[balmy cypress]

try connecting again in five minutes

[cerulean nimbus]

thanks, I'll try to log in.

[gilded rose]

i wannt buy vuip but the site is fucked @balmy cypress

[toxic shard]

https://steamstat.us/

[gilded rose]

brother my friend tried too not just me

elf fucked

[prime mauve]

EU medium please give +25/50 slots...

<@&274971100184576010>

[toxic shard]

ok ? did you checked the link I posted ?

[toxic shard]

!slots

[marble mantle]

Hey, @prime mauve

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[prime mauve]

whatever dude, just give more

[toxic shard]

🤦

[prime mauve]

https://tenor.com/view/rust-gif-25134770

[steel wagon]

what gank gives you extra points?

[astral carbon]

any admin online, I was sitting in a legacy shack IN A BUSH, and a sar guy outside starts shooting where my character is through the wall

[balmy cypress]

?report

[marble mantle]

Hey, @astral carbon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy cypress]

make a ticket and admins will look as soon as they can

[pliant latch]

i make ticket 2 hours ago and admins dont check my ticket

and he kill all guys

and me and my team

he kill all and admins dont ban he

[balmy cypress]

admins are actively spectating the player

just give us a little time, we cannot ban without being 100%

[pliant latch]

ok

[astral carbon]

Made ticket

this guy is camping me probably still

[wooden ravine]

could i talk to some admins in vc, bcs of my ban in rustoria, i got some questions

[astral carbon]

BAN THIS GUY

PLEASE Look at my ticket

[urban ivy]

!ticket

[marble mantle]

Hey, @astral carbon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[celest skiff]

hey i authed in the game but it didnt give me steam linked ? it gave me discord and nitro only

[fringe tree]

Considering you have the “verified” role you should have linked both Discord and Steam

[celest skiff]

ya

it dosent give me

wait

look

[fringe tree]

Did you join the Steam group?

[celest skiff]

ya

its not saying jioned

joined *

its also not showing i subscribed in yt

[fringe tree]

Unfortunately, the feature to subscribing to YT is still being worked on

[celest skiff]

oh ok

what about the steam

cuz i want to open the shop

[fringe tree]

Have you done “/auth” in-game?

[celest skiff]

yep

[celest skiff]

..

[fringe tree]

Apologies I’m looking into this issue on my phone and it’s a little troublesome

[crisp lava]

I on 2x EU vanilla minigun and launcher is disabled from loot?

in 6 days we got none of them

[celest skiff]

its ok

[fringe tree]

To my understanding those items haven’t been added to the server quite yet. I’ve played US 2x and have had 0 luck finding any of the newer items. You’re more than welcome to leave feedback in #feedback-suggestions

[celest skiff]

steam is fixed

ty

[fringe tree]

Wonderful , I’m glad to hear it!

!steamID @granite sluice

[marble mantle]

Hey, @granite sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[obsidian edge]

Hi! I bought the game 3 days ago, and get disconnected from servers for being a "hacker". Rustoria.co says I was banned 5 months ago? I put in an appeal, but would really like to play with my friends. Could someone maybe take a look for me?

I've never hacked anything lol. Just clarifying.

[fringe tree]

Appeals take 1-3 business days. However, I want to ask, are you using a VPN?

[obsidian edge]

No VPN

My profile also doesn't have any VAC bans

[granite sluice]

https://steamcommunity.com/profiles/76561199671595584/

[fringe tree]

!steamid @granite sluice

[marble mantle]

Hey, @granite sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[granite sluice]

76561199671595584

[fringe tree]

@balmy cypress

[granite sluice]

@balmy cypress Hello, I am 9

[fringe tree]

@lone bobcat were you able to figure out a solution yet?

[crisp lava]

but that not new ones. i got no granade launchers at all

[fringe tree]

Your best bet to resolve this would leave a suggestion in #feedback-suggestions d

I had the same issue considering I've never received a grenade launcher as well

I'm quite unsure why it isn't there

[drifting condor]

안녕하세요

hello admin

관리자분 계신가요?

[fringe tree]

hello

[drifting condor]

I can't access the server all of a sudden.

steam ID is " 76561199492042112 "

[fringe tree]

What is the reason you cannot connect to the server?

[drifting condor]

"hacking"

[winged crag]

ticket

[fringe tree]

!appealkr

[marble mantle]

안녕하세요 @drifting condor

서버정지나 채팅정지를 당하셨다면 이링크를 통해 항소해주세요 https://rustoria.co/support/appeal

당신의 디스코드가 https://rustoria.co/link 에정상적으로등록이되어있다면 디스코드채팅봇에게 답변을받게됩니다.
만약에 디스코드 연동이되어있지않으시다면 위링크에들어가 연동을 해주십시오.

이의 제기를 제출하면 관리자가 가능한 한 빨리 검토할 것입니다.

참고: 표준 응답 시간은 1-3일이지만 상황에 따라 다소 다를 수 있습니다.

[drifting condor]

thank u so much

[near halo]

i need send clip of a cheater

how can i open token

[drifting condor]

How can I apply for a white list

[fringe tree]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tropic jungle]

!ticket

[marble mantle]

Hey, @tropic jungle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[drifting condor]

!ticket

[marble mantle]

Hey, @drifting condor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

There isn't a whitelist

[drifting condor]

"hacking" is not whitelist??

[tropic jungle]

how to find out the reason for the ban?

[fringe tree]

You just need to make an appeal

[drifting condor]

But the same thing happened last time, so you solved it right away

[fringe tree]

connecting to the server

[fringe tree]

are you using a VPN?

[drifting condor]

yes

This is because steam itself cannot be connected without vpn in China according to regulations.

[tropic jungle]

I got banned for no reason

[fringe tree]

It was most likely that is giving you troubles. Feel free to make an appeal and an Admin will handle it soon as possible

[clever otter]

!ticket

[marble mantle]

Hey, @clever otter

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

What does it say?

[drifting condor]

thank u so much, Manager, please solve it.

[tropic jungle]

The reason for the ban only included a link to discord

[drifting condor]

admin please solve it.

steam ID is " 76561199492042112 "

[fringe tree]

To meet with who?

Could you send a screenshot of the message

[tropic jungle]

wait

[tropic jungle]

I need to stand in line before I post a screenshot

[drifting condor]

admin please solve it.
steam ID is " 76561199492042112 "

[fringe tree]

Unfortunately, I don't have any control over any appeals or tickets.

[drifting condor]

Do I have to wait for another admin?

[fringe tree]

If there is a Discord link, it should include who you're supposed to meet with

[fringe tree]

Mhm

[drifting condor]

oh

[fringe tree]

It takes 1-3 business days

[drifting condor]

my link??

sorry my english so bad

im korean

[fringe tree]

It's okay, that is for@tropic jungle

[drifting condor]

@tropic junglehello admin

[fringe tree]

They aren't an admin, I was speaking to them

[slow iris]

Hi i am a new player on rust. When i try to connect ot he server (Rustoria.co 2/6) im getting ''Disconnected: Hacking'' how its that posible i havent played it in this server before

[fringe tree]

Are you using a VPN?

[slow iris]

no i dont

[fringe tree]

!appeal

[marble mantle]

Hey, @slow iris

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slow iris]

im joining to the server i see the info panel then i always get kick

[west slate]

maybe you're hacking

[fringe tree]

!steamID @tropic jungle

[marble mantle]

Hey, @tropic jungle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Please make an appeal and they will respond soon as possible

[slow iris]

the problem is i boght the game yesterday and i saw first time rustoria how can i hacking

[slow iris]

ill try thank you

[west slate]

crazy how a hacker can destroy your base and take all your loot and admin wont give anything back

[tropic jungle]

76561199088459719

[raven mist]

Crazy huh? Like every other normal server

[west slate]

nah, at least compensate

[raven mist]

Its rust, this wont be your first time

If they need to compensate for every hacker being banned jeez

[west slate]

hacker spamming headshots rapid fire everyone - takes 5-10 minutes to ban

[marble mantle]

Hey, @west slate

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

You're more than welcome to create a suggestion in #feedback-suggestions. If you don't need help please take it elsewhere

[raven mist]

So they should spawn in stuff on officials?

[west slate]

[fringe tree]

I understand your frustration with hackers, but there are many reasons why loot isn't reimbursed.

[west slate]

okay

[fringe tree]

Feel free to message Luke personally and they will be able to help you further

Make sure to message them your SteamID

[shadow canyon]

i want to report a cheater

[fringe tree]

!report

[marble mantle]

Hey, @shadow canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[west slate]

when is server coming back up?

[fringe tree]

If you're referring to US servers, it will be back up soon

They just restarted and will take maybe 8-10 minutes

[west slate]

[shadow canyon]

!report

[marble mantle]

Hey, @shadow canyon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[slow iris]

@fringe tree there says i got ban 38 month ago from EU medium. But the problem is The last time I played the game on this Steam account was with family sharing turned on. In 2018. I bought the game yesterday, so it is impossible for me to have been banned 38 months ago because I did not have the game 38 months ago.

[fringe tree]

Have you made an appeal?

[slow iris]

Yes i did

Oh Eu Medium is the host of Rustoria, I just saw it on the right

[half ocean]

Hello! can you please tell me why I go to the servers and I can’t connect because of cheats, although I have never downloaded them and never had them, why this error, please help

[fringe tree]

They will have more of an idea, but I do find it extremely peculiar how everything is lined up.

[fringe tree]

Are you using a VPN?

[severe lintel]

hello im from chile currently living in china and i need to use a VPN to play rust in BR Main with my friends from latinamerica

[tough pendant]

hello i was just wondering when rustoria main EU map will be released?

[severe lintel]

how can i do it ? is there any VPN recomended ??

vpn its not working well with the BR Main server , got kicked often

please help me

[raven mist]

Try another VPN maybe, you cant really magically fix that i'm afraid

[severe lintel]

if i have a private ip vpn will works better maybe ? because when i use vpn sometimes says like im cheating or hacking and dosnt allowed me to connect anymore to the servers , otherwise with the chinese internet its imposible to play often got 300up ping :/

[clever otter]

please check the ticket on the website

[raven mist]

Try to make a #network-support-old ticket, they'l be able to assist you better there

[clever otter]

Appeal #e5b1cf

[boreal cloak]

You can use #map-vote-roles to get notified when map is released

[amber vector]

server lag

[boreal cloak]

For EU monday voting ends in 19 hours. After that you can see which map won in voting.

[amber vector]

The rollback is terrible

[upper lark]

Which server?

[boreal cloak]

Sorry thats for EU mondays. For EU main its gonna be few hours before wipe.

[amber vector]

US Rastoria.co 10x

[hidden reef]

when does eu long wipe?

[tropic jungle]

How do I get unbanned on a server?

[tough solar]

I was banned for nothing, I just found out about it now

[boreal cloak]

!appeal

[marble mantle]

Hey, @tropic jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal cloak]

!force

[marble mantle]

Hey, @hidden reef

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1717696800:F> (your local time) is the time of the next force wipe and it will happen <t:1717696800:R>.

[boreal cloak]

!appeal

[marble mantle]

Hey, @tough solar

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[amber vector]

I do not know

[tropic jungle]

how to find out the reason for the ban or its duration?

[upper lark]

!appeal

[marble mantle]

Hey, @tropic jungle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

the reason is displayed in the kick message, the duration should be too

[upper lark]

Also when you load a server it should say reason .

[tropic jungle]

He doesn’t write to me the reason for the ban, only a link to discord and the administrator’s nickname

[unkempt sparrow]

Reason: discord gg /rustoria - Luke

[tropic jungle]

Reason: discord gg /rustoria - Luke

[toxic shard]

@balmy cypress

those are special, you need to speak to him

[amber vector]

us rustria too lagged

[upper lark]

If I may ask where are you connnecting from?

[amber vector]

It's Japan

The rollback is worse than usual

[fringe tree]

What server is lagging?

[amber vector]

US Rastoria.co 10x

[fringe tree]

Just a moment, I'll check on it

[amber vector]

Thank you for your confirmation.

[fringe tree]

It seems to be working just fine for me

40 ping

[solemn loom]

помогите у меня ганджубас под дверью уже час

[fluid monolith]

Is there a way to know if someone on your server got banned?

[carmine schooner]

Appeal #a01987 please check

[amber vector]

The rollback was terrible yesterday too, so it became lighter after the mackerel was restarted

[torn heart]

we don't have a public ban list if that's what you are asking

[fringe tree]

Appeals take 1-3 business days

We hope to reach your appeal soon as possible

[opal river]

yo drop me my vip i paid for

hasnt gone thru

i made ticket no reply 20 mins

[fringe tree]

Only a handful can handle #payment-support tickets. It will be answered soon as possible, we greatly appreciate your patience during this period.

[worn crystal]

jacob

network 7541 ticket look

[raven mist]

“Please”

[vast flume]

check apill my friend SinceRity@

[raven mist]

Appeals take 1-3 business days

[olive tendon]

Dear administrator, can I check with you whether a player has been banned from the .co service?

[toxic shard]

We do not disclose information about other players

[lilac frigate]

Are you guys planning on changing helli drops? Its kinda annoying having it drop into quarry compound every time

[fringe tree]

Pretty sure that would be a suggestion to Facepunch

[toxic shard]

that would require a game chance not server change

[lilac frigate]

yea but its even worse cus you can build on roads no?

[toxic shard]

not sure how it make it worse

[olive tendon]

Translation error.

[toxic shard]

there is not much difference between making it fall in your compound and a a quarry you sealed

[olive tendon]

I missed the chat notification. But I think this guy has been banned from the .CO server.

[lilac frigate]

yea but its guaranteed to fall in there every single time

[toxic shard]

how so ?

[lilac frigate]

it always goes to sulfur quarry for whatever reason

4 grids away we take it and flies all the way to quarry and dies

[toxic shard]

I guess because they tag it first/in a better way

[fringe tree]

That's attack heli and it drops by nearby monuments

It will flee away if you inflict too much damage

[crisp lava]

nah mate we just smashing it on sulf quarry

[brittle narwhal]

appeal already still no feedback?

[lyric basalt]

When did you made an appeal ?

[worn crystal]

marzy

Can you look at my ticket?

[robust musk]

Tickets can take 1-3 buisness days of response time

[wild nymph]

need help pls

[fringe tree]

Hello

[worn crystal]

I opened this morning but still no response

[wild nymph]

any sup here

[fringe tree]

Appeals take 1-3 business days, we hope to reach your appeal soon as possible

[fringe tree]

Yes

How could I help?

[restive loom]

Where eu long bot pop

[wild nymph]

i am in waitingroom

[raven mist]

What do you need help with?

[wild nymph]

got banned

[raven mist]

again? 😄

[fringe tree]

!appeal

[marble mantle]

Hey, @wild nymph

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi forum]

knay how can i help you xd

[wild nymph]

anqel

got banned

[quasi forum]

selbst schuld

wer cheated

[wild nymph]

2h

[quasi forum]

wir gebanned

[wild nymph]

xd

[torpid granite]

fr

[wild nymph]

bin der gotty

[blissful herald]

move to #general for your chit chat please

[wild nymph]

merkt euch das

[quasi forum]

sorry

[wild nymph]

mb

sorry

[winter imp]

microphone not working

[fringe tree]

Hmm?

[potent surge]

can admin check ticket please

[fleet pumice]

how long does a ban last for playing with a cheater

[wispy dirge]

An administrator will review your ticket soon, please give it some time 🙂

[upper lark]

Depending on the situation 1 week

[fringe tree]

Will vary, if you connect to the server it should provide a general time

[upper lark]

If not longer

[fleet pumice]

doesnt give ban time just says banned playing with hacker

[fringe tree]

Have you made an appeal?

[fleet pumice]

not atm

[upper lark]

!appeal

[marble mantle]

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[winter imp]

😭

[tropic jungle]

Can I consider my appeal for unbanning on the server website please?

[half ocean]

yes I used a VPN, but that was about 6 months ago, then I immediately deleted it and I don’t have it

[dull merlin]

hey i get dc for hacking but idk why cuz have never cheated or anything, does any1 know what this means?

[unkempt sparrow]

Syka ebanaya otvechay dolbaebishe

[dull merlin]

does any1 know how to get hold of mod?

[fringe tree]

!appeal

[marble mantle]

Hey, @dull merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[half ocean]

help, plz

[dull merlin]

so is it a ban?

!appeal

[marble mantle]

Hey, @dull merlin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tropic jungle]

Can I consider my appeal for unbanning on the server website please?

[marble oracle]

can i report a player here?

[blissful herald]

Send your steam ID to @balmy cypress and wait till he Replies please

[fringe tree]

Yes?

[marble mantle]

Hey, @marble oracle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[half ocean]

this

[tropic jungle]

in private messages?

[blissful herald]

yes

[dull merlin]

@blissful herald hey i just got DC for hacking for no reason i did an appeal should i just wait for that?

[fringe tree]

!appeal

[marble mantle]

Hey, @half ocean

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

!steamID

[marble mantle]

Hey, @dull merlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dull merlin]

should i post it here?

[blissful herald]

yup

[dull merlin]

76561198803669834

[prime mauve]

CAN U BAN HIM?

<@&274971100184576010>

[blissful herald]

!report

[marble mantle]

Hey, @prime mauve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[potent surge]

please look at ticket false ban

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

join Waitting for support vocie channel please

[tropic jungle]

How long does it take to process an appeal against unbanning?

[blissful herald]

wait for Luke to asnwer

when ever he gets on

[quaint stream]

@blissful herald whats the policy on game banned accounts?

I have a gameban thats well over 2 years old am i okay to play?

[peak monolith]

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[quaint stream]

Thank u

[peak monolith]

You're welcome

[quaint stream]

Lets go i can play😎

[prime mauve]

your server is trash guys

we reported cheater - he's still playing

u fucking sleepers...

1h in rust and killed all xD lmao

ak in 10 mins

gz admins

[fringe tree]

Have you made a ticket?

[raven mist]

Relax lol, they'r humans not robots

[blissful herald]

you reported 25min ago, you need to give us a bit time, as you are not the only one reporting players

but will look into it

[last herald]

100hr accs causing carnage on toria long and my tickets keep getting closed... losing all hope here lads

[raven mist]

Damn third place

[ionic mortar]

yeah skill issue

[fringe tree]

[prime mauve]

whatever - its so obvious, new acc, 50 mins in server, he killed everyone, didnt even loot, now doesnt matter, f1 quit

[last herald]

Whoever helped out, yer a gem. Cheers

[dark iris]

guys i cant open a ticket

[raven mist]

Why not?

[dark iris]

i have a comunity ban

[raven mist]

EAC ban?

[dark iris]

no comunity steam

[raven mist]

So, what are you trying to do?

[dark iris]

i got banned for cheating

but im not cheating

[raven mist]

!appeal

[marble mantle]

Hey, @raven mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[raven mist]

^use this

[toxic kite]

Im trying to join rustoria servers but they say "disconnected: cheating" but I have never cheated

[fringe tree]

!appeal

[marble mantle]

Hey, @toxic kite

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[slim flume]

fallen soldier

[vale lintel]

!appeal

[marble mantle]

Hey, @vale lintel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital mango]

!appeal

[marble mantle]

Hey, @vital mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[earnest turtle]

any admins i can talk to? not able to appeal on site

[vital mango]

whyd me and my team get banned for no reason

it said cus we were with a hacker but we are all together streaming to each other and no ones hacking whats with this admin abuse

[outer sierra]

!appeal

[marble mantle]

Hey, @vital mango

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vital mango]

i cant appeal

cus i dont got my phone so cant log into steam

[blissful herald]

how can you play rust then 0_o

[bitter nebula]

Hi, I wanted to know why when I try to log into the Rustoria server I log in and it appears that I was disconnected due to hacking, as I was playing solo so I didn't join.

[outer sierra]

!appeal

[marble mantle]

Hey, @bitter nebula

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[opal river]

how long till my payment issue will be looked into.. still no VIP 5 hours after i paid

[inner karma]

How would you know if your appeal is accepted?

[rose briar]

#payment-support

[cerulean oriole]

Someone on EU 10X is FPS griefing the server (fireworks?) for the last 20min already

[void condor]

Where abouts?

[potent surge]

please look into ticket, whole team false banned

[cerulean oriole]

I cant really tell. But I have been getting massive FPS drops and others are reporting the same in chat

[coral remnant]

hi,my main acc was banned 187d ago,i d like to appeal my ban evasion on my new acc <@&274971100184576010>

[void condor]

Fireworks should be limited to how many can go off at once, but I will take a look

[tranquil token]

how do i change the acc im logged in at rustorias website? everytime i log out and log back in it instantly logs into a acc that i dont wanna log into

[frail iron]

Ticket website is broken, I submit a single ticket press thje button only once and it wont submite because im "submitting too many" and wont give me the countdown. I have video footage of an esper

can someone contact me regarding this video?

[gusty kiln]

how mani time to check if player cheat

[frail iron]

I imagine it depends how obvious the cheater is

[boreal thistle]

!report

[marble mantle]

Hey, @gusty kiln

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail iron]

I tried, the website isnt working properly for me right now

[smoky cape]

Admins check tickets as son as possible

[raven mist]

Its because your clip is to big

or w/e you're trying to upload

[frail iron]

I cant make it shorter it shows the whole thing

Can an admin contact me via discord so I can send there?

[raven mist]

They dont take reports from discord, so making it shorter or just dont use such a large file will help

preferabily if you upload it on yt or something

[frail iron]

Ill do that

[fiery mica]

how do i cancle re occuring subscription

on vip?

[smoky cape]

!cancel

[marble mantle]

Hey, @fiery mica

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fiery mica]

it doesnt give me that option

[void condor]

If the option isn't there, then you don't have an active subscription

I'll take a look to double check for you though, one moment

Ye as I can see, you have cancelled it already/it has been cancelled. You won't be billed again @fiery mica

[tranquil token]

how do i change the acc im logged in at rustorias website? everytime i log out and log back in it instantly logs into a acc that i dont wanna log into

[fringe tree]

Most likely is due to the browser

I'll look into this to come up with any ideas

[fringe tree]

Upon clicking it should prompt you to choose your alternative account or a different one

I would suggest trying to login from incognito

[tranquil token]

it directly just logs in , any idea why? changed browsers and got the same result

[fringe tree]

Try and clear out your history to remove the feature of it automatically logging into the wrong account

[tranquil token]

ok ^^

it worked , thx

[fringe tree]

No problem!

[fleet anvil]

My Pipes always break or disappear after some time. Its like someone is breaking my automation system on purpose. Is there a reason for this? just curios, cuz its the 9th time im fixing them...

[fringe tree]

What server?

[fleet anvil]

EU medium

[fringe tree]

Most likely a player is breaking it

There is a policy against pipes with US / EU / SEA Long, but that is the extent of it

"Due to the recent electricity issues we no longer allow you to pass water through 2 or more grids to your main/farm base. We will be removing such water setups whenever issues occur.

These rules are specific to our US, EU, and SEA Long servers only."

[fleet anvil]

What if my system is in base and I am playing solo. I swear I feel like I am a pysho or paranoid. everytime my furnaces block up cause on pipe connection breaks randomly

[vital path]

Hey, is there a support for random stuff that aren't related with the servers ?

[fleet anvil]

okay I understand but what If I am playing on eu medium

[fringe tree]

Sure, go ahead and ask

If you want you could ask in #general

The community could help out

[vital path]

I got a friend request from somebody with the name of your server in is user name

[fringe tree]

Most likely a scam, please avoid them.

!scam

[marble mantle]

Hey, @fringe tree

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[worn crystal]

When will my ticket be checked?

[vital path]

do you want the link to the account ? thanks for the information.

[worn crystal]

I opened this morning and still no answer

[fringe tree]

Soon as possible. Depending on the schedule of the Admin, it will vary in time

[fringe tree]

There are thousands out there, just avoid any potential scams out there

[fringe tree]

Shouldn't break regardless unless it's effecting server performance

[fleet anvil]

Do pipes break if I lead them thru door and then close them??? cause thats the only reason that comes to my mind.

[oblique wave]

I need admin to move me and talk SkylineGTST kickbanned me and isnt even on and wants to talk in discord.

[fringe tree]

!steamID

[marble mantle]

Hey, @oblique wave

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[worn crystal]

The ticket won't close, right?

[vital path]

Okay, it's funny because I don't player Rust anymore so kind strange to try to attack me lmao, any ways thanks for the clarification.

[fleet anvil]

okay. I have them connected to a system of 10 elec. furnaces. is this a problem for the serer performance?

[fringe tree]

Not until it's reviewed, no. You can check the status of the ticket on the website

[oblique wave]

76561199152968873

[fringe tree]

Feel free to message them your SteamID and inform them you wish to speak to them

[oblique wave]

hes not even on apprently I got banned like 9 hours ago.

[worn crystal]

I cannot open a ticket on the website, it gives an error.

[oblique wave]

I was asleep and not on there server whilst I was banned

[fringe tree]

Not to my understanding, it could be possible that it isn't enough power. However, I'm not sure why it would break the piping system

[fringe tree]

He will reach out to you soon as possible, just send a DM

of your SteamID along with reason

[fleet anvil]

hmm, okay I keep updated if this happents again

[fringe tree]

Should still showcase the status on the report, you don't have to open it

[fringe tree]

Sounds good!

[worn crystal]

So I couldn't open it on the website, I opened a ticket on the discord server.

[fringe tree]

What type of ticket was it?

[tall flicker]

Kit shoes to be expired how ever on the donate website shows to be good till the 15th. Help?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[worn crystal]

it stays in this error

[raven mist]

#payment-support

Make a ticket there

[fringe tree]

I would suggest using a different browser

[worn crystal]

why ?

[noble fjord]

!ticket

[marble mantle]

Hey, @noble fjord

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[stuck wedge]

ey

i need one ticket pls

[bright quiver]

🎫

[stuck wedge]

omg

[bright quiver]

No worries got ya

[stuck wedge]

Any admin who can help me?

[rose briar]

Hey @stuck wedge what’s going?

[stuck wedge]

Do I tell you privately or here?

@rose briar

[rose briar]

What is it in regards to?

[stuck wedge]

ban

unfair

[bright quiver]

appeal

Only way

[rose briar]

!appeal

[marble mantle]

Hey, @stuck wedge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stuck wedge]

I already appealed, but they didn't even bother to give me an explanation.

that's why I ask you for help

[bright quiver]

They dont provide it

For multiple reasons

If it got denied wait out your ban nothing you can do

[rose briar]

I am unfortunately not an Admin, and if the appeal process did not work there is nothing I can do unfortunately sorry!

[stuck wedge]

They didn't even read anything

[bright quiver]

They do

[stuck wedge]

nah bro

[bright quiver]

Yes bro

[pine hawk]

Im trying to join Rustoria 5x and i cant load in, it kicks me out and says " disconnected: hacking". Any possible reason why? i dont hack i dont understand.

[marble mantle]

Hey, @pine hawk

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pine hawk]

76561198799334625

[knotty tree]

where di i auth to get steam and discord kits

[upper lark]

!appeal

[marble mantle]

Hey, @pine hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[upper lark]

https://rustoria.co/link

[knotty tree]

i joined buy cant use the kits

[upper lark]

Did you link the accounts?

[knotty tree]

yes

[wet apex]

how do i report a cheater

[upper lark]

!report

[marble mantle]

Hey, @wet apex

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[knotty tree]

@upper lark still cant use anything

[upper lark]

Wat server u on?

[fringe tree]

!vipissues

[marble mantle]

Hey, @knotty tree

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[knotty tree]

eu 5x no bps

[vague sable]

Looking for support

[valid lynx]

why have SEA Long and Main been down all day?

[tiny sluice]

need support

[abstract frost]

What do you need support with?

[tiny sluice]

bann apeal

[vague sable]

looking for support 🙏

[abstract frost]

!appeal

[marble mantle]

Hey, @tiny sluice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract frost]

What do you need support with?

[vague sable]

a situation that went down about a year ago

[abstract frost]

And that was?

[vague sable]

A permenant ban for lying to staff about playing with cheaters

[abstract frost]

Well, you are more then welcome to appeal your ban

[vague sable]

I was told there was a possibility of being unbanned in a years time

my appeal was already denied about 6 monthsa go

[thin plover]

well

[vague sable]

just looking for a quick chat with an admin if possible

[tiny sluice]

goose

i still need support

i possibly will need to speak to admin

[lapis spire]

any admins on?

just clearing out a hunch on us medium

need support

[tiny sluice]

nope

[lapis spire]

@thin plover

[torn heart]

wrong message

what's up @lapis spire

[lapis spire]

lmfao

[torn heart]

and @tiny sluice

you too @vague sable

[lapis spire]

yea theres a guy here in us medium we have a hunch on were not entirely sure thats why were here to clear it out

[thin plover]

!ticket

[marble mantle]

Hey, @thin plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

there you go

[tiny sluice]

i got banned for association with hacker on us main and i went to via link that goose sent me and it says no ban found yet it says banned when i try and play

[torn heart]

?steamid

[marble mantle]

Hey, @tiny sluice

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lapis spire]

already submitted a ticket

[vague sable]

Just looking for a quick chat with an admin about my perm ban

[tiny sluice]

76561199447568047

[lapis spire]

regarding my groups hunch

[tawdry flame]

I got kicked for fly hacking while respawning at outpost on [US] 5x

[torn heart]

you can DM me your case and I'll answer what I can

[tiny sluice]

i was a fresh start and idk ran around the beach with him for like 5 minutes then get banned for being in a team with a random

[torn heart]

@tiny sluice not sure why the ban isn't showing on the site, I can tell you the guy you were playing with was gamebanned by EAC, so sadly the ban will have to stay in place as you did play with a confirmed cheater

it's only 7 days, so take it as a lesson for the future, be careful with who you play with.

[tiny sluice]

i was in a team with a random for five minutes though

well thanks ig

[torn heart]

Yeah, as unfortunate as it is, the rule is a blanket rule as it's unfair to let people who played with a cheater and benifitted from themplay on the server while they should be banned, as playing with a cheater knowingly or not is against the rules.

just take it as a lesson, wish I could help more, but rules are rules yk

[tiny sluice]

yeah we were both naked so i gained absolutley nothing from him but thanks

[vague sable]

✅

[tawdry flame]

I got kicked for fly hacking while respawning at outpost on [US] 5x

[lapis spire]

any way for you to check the guy out or something like that idk @torn heart

[torn heart]

not much I can really do about this, you should be able to rejoin

[tawdry flame]

Ok

[torn heart]

tickets are being looked at in the order they come in, will be reviewed soon

[lapis spire]

any estimated time for it or not really?

[clever ginkgo]

theres a cheter

m16

[untold dome]

can i talk with someone from administration?

[fringe tree]

!report

[marble mantle]

Hey, @clever ginkgo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Hello, I'm a moderator, but I may be able to help

[untold dome]

Hey guys i bought 3 kits and money already gone like 5 hours ago but kits are not working can we fix this please?

[fringe tree]

!vipissues

[marble mantle]

Hey, @untold dome

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[terse condor]

trying to report someone on rustoria 5x no bps solo/duo/trio and it doesnt work so just an fyi

[untold dome]

I need talk with someone please

Like its no jokes i lost $70

[fringe tree]

Feel free to head to the support website to make a report:

https://rustoria.co/support/

[frail iron]

Is this reportable? I did /rules in game but it doesnt work aha

[fringe tree]

You would have to head to #payment-support and make a ticket

[fringe tree]

!report

[marble mantle]

Hey, @frail iron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frail iron]

Hes been spamming it for awhile, a little salty that I 1v3d them

[frail iron]

Wasnt sure if it was a reportable offence aha

[fringe tree]

If he is spamming then it could be potentially deemed as excessive toxicity Most likely they will be punished, feel free to make a report and see what staff has to say

[frail iron]

aight will do

[hidden harbor]

pls admin VPN BAN @torn heart

[fringe tree]

!appeal

[marble mantle]

Hey, @hidden harbor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[real cipher]

alguém mais esta com Ping alto no BR Main?

[lyric nimbus]

how do i report a player?

[upper lark]

!report

[marble mantle]

Hey, @lyric nimbus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tardy socket]

I was banned, but I didn't cheat

76561199492042112

Please help me lift the ban. Thank you

[lyric nimbus]

!report

[marble mantle]

Hey, @lyric nimbus

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[upper lark]

!appeal

[marble mantle]

Hey, @tardy socket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drifting condor]

안녕하세요

관리자님 계신가요?

[brittle narwhal]

@torn heart tell me the proof why last time i got ban by playing with hacker now im appeal again i got banned for hacking @@ bro do you have evidence whats wrong ur server careless .. please check my account steam bro check all my games too (SEA-MAIN)

[old belfry]

i js got banned for no reaseon

!appeal

[marble mantle]

Hey, @old belfry

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[old belfry]

nvm i guess i got banned from rust for no reason

[grizzled cypress]

!report

[marble mantle]

Hey, @grizzled cypress

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

What is the disconnect reason?

[old belfry]

gamebanned

but i wasnt cheating or anything

@wispy dirge

[wispy dirge]

When you go to join a Rustoria server, your disconnect message is "Game banned"?

[old belfry]

yeah

[raven mist]

[old belfry]

i didnt do anything tho how tf did this happen

[raven mist]

Ask eac/fp

[old belfry]

they dont do anything

[wispy dirge]

!steamid @old belfry

[marble mantle]

Hey, @old belfry

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Its them who banned you,rustoria has nothing to do with gamebans

[old belfry]

damn

[wispy dirge]

If you wish to appeal your game ban, you can do so via https://www.easy.ac/en-US/support/contact/appeal

[brazen stirrup]

VPN Ban Help me 76561198825274814

[old belfry]

alr thank you guys thpo

tho

yall have actually been helpful

lol

[subtle summit]

I was banned, and I noticed that my ping suddenly got a bit high, so I switched to VPN in the game and displayed a hacking attack. What should I do?

[eternal light]

Where do I report my cheat??

[marble mantle]

Hey, @eternal light

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever bloom]

When will I be unbanned? The administrator takes too long to respond. My house is probably already rotten.

[subtle summit]

I have been appealing for over a day now, but it still shows as pending. How long does it take to reply to me? I have been digging for sulfur all day, preparing to attack the enemy's home at night, but unfortunately, I cannot access the server. What should I do?

[drifting condor]

Me too

Omg

I'm already waiting 2day admin....

[subtle summit]

Fortunately, I have added three days of maintenance. I hope the ban can be lifted as soon as possible

[subtle summit]

[low sail]

where do i apeal bans

[wispy dirge]

Appeals are typically processed within 1-3 business days, please note that Saturday and Sunday do not count toward business days .

[wispy dirge]

?appeal

[marble mantle]

Hey, @low sail

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract heron]

I need a admin on us medium

Cheater rage hacking us medium

[marble mantle]

Hey, @abstract heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[subtle summit]

Okay, thank you. I understand now

I hope my home will still be there by then, pray

[ionic canopy]

👀

[lusty fossil]

!appeal

[marble mantle]

Hey, @lusty fossil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ionic canopy]

Hiiiii Shenzyyy

How's your night goin 🙂

[thorn forge]

can admin please help

when does !pride come back

[abstract heron]

@ionic canopy is the hacker. I’d appreciate a admin

I have many clips

[ionic canopy]

👀

[ionic canopy]

btw coming in here doesn't do much. Admins go ticket by ticket so it just depends on if they were working on any prior to your reporting me 😜

[hidden fractal]

<@&274971100184576010> my friend got ban for no reason just because he got his base from some racist dude

and he doesn't speak english as well tho ?

[blissful herald]

your friend then needs to appeal

[marble mantle]

Hey, @hidden fractal

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hidden fractal]

he didn't know how to speak english tho

so i'm here for him

[blissful herald]

he can appeal using his own language we will sort the rest after

or he can use just simple english Translation

[hidden fractal]

so you sayin that he built his base next to racist signs base

and yet he get ban

and y'all not even checking the tc acess ?

like how ?

[blissful herald]

don't worry we check all

and that tyour friend MADE the sign too

no need to pretend he did NOT

[marble mantle]

Hey, @clever crow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[abstract heron]

I’d really like a admin to check this crap. I know there’s many reports submitted and not just from me

Saucy

[blissful herald]

make appeal and ask in your appeal

[abstract heron]

He’s been f7 multiple times

[blissful herald]

OR ask who has a Ban for Hacking

while others have I guess Play with cheater

[abstract heron]

Guy even bragged in chat

[barren plume]

were do i appeal

[marble mantle]

Hey, @barren plume

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

get your friend on discord

[hidden fractal]

bet

[blissful herald]

and tell him to send me a Private MSG

he can use tranlator if he needs

[hidden fractal]

we on the chit chats rn

[winter dagger]

When we will have wipe on Rustoria eu long?

[vital remnant]

Can i talk to a administrator directly?

For a better response

<@&274971100184576010>

[raven bison]

Sup?

[barren plume]

i also need too

[vital remnant]

my frined got banned for cheating even tho he didn't kill anyone and didn't do anything

because of this i got banned for being in team with him

[barren plume]

yeah we were playing in a group and ive been friends with him for a while now and has never cheated

so can we talk to one and get unabnned <@&274971100184576010>

[blissful herald]

no need to tag every admin in each sentence please

[barren plume]

oh mb but could we talk to one and get unbanned