support

[static scaffold]

okay so now the guy who hacked my account has got me banned on rustoria eu main i think

[hexed nimbus]

its not even Monday

[haughty hinge]

hes muted in here

[static scaffold]

when i get my account back can one of the admins unban me

[subtle cape]

Youll need to appeal

[inner igloo]

how do i ban apeal? i got banned for doxing and got no clue why

[hexed nimbus]

!appeal

[marble mantle]

Hey, @inner igloo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

i wish you gl with that one tho

[inner igloo]

do people usually get banned for doxing? im so confused

[misty scroll]

If they are doxxing, then yeah

[inner igloo]

no like for no reason

i havent done anything 🤣

[static scaffold]

bet

[misty scroll]

It can occasionally happen that you somehow get mixed up in another ban, just appeal it and you'll be unbanned if you did nothing

[inner igloo]

but it takes 1 to 3 days? i just spent money nd im gunna be banned for most the wipe

[haughty hinge]

@torn heart

[nocturne sparrow]

im playing on us small, normally i play with 175/180 ping

now i have 255 constant

[fringe tree]

If they have reached out to Jacob, that's all that needs to be done. Jacob has messaged me and they will respond soon as possible.

If your friend has sent the SteamID then it should be fine

[haughty hinge]

Well he asked for it and he's muted in the server so I responded on his behalf.

[fringe tree]

Yes, I understand but as stated, Jacob needs their SteamID and they can reach out in DM's

[haughty hinge]

76561199079536657

[gloomy sparrow]

I already told him to reach out to Jacob and there is a reason why he can’t speak in the discord

[primal hemlock]

hey support i was wondering if i could buy my friend vip?

[haughty hinge]

Im just trying to make it easier I have no clue why you admins are complanining for me providing the information which you asked for

[raven mist]

You are able to gift it yeah

Just pick gift when you buy it

[primal hemlock]

bet ty

[worldly grove]

https://steamcommunity.com/id/6119967626376119/

admin he is rage cheating

on rustoria 2x

[raven mist]

!ticket

[marble mantle]

Hey, @worldly grove

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ionic canopy]

Hey there's a guy with his name as literally the N word on Toria US medium

@raven mist someone should deal with that hes been on for like 4 hours 😭

[raven mist]

Im not staff

[ionic canopy]

I know I just figured you could relay it mb

[peak monolith]

I will go look.

[ionic canopy]

Thanks

he just got around the system by using 3 g's

typing a lot in global

[raven mist]

Oh no problem

[ionic canopy]

BERCHHHH

❤️

[gloomy sparrow]

I’m not complaining I’m just saying that I already told him the proper steps to deal with his issues

[haughty hinge]

Well hes kinda slow hinting why hes banned and muted

[peak monolith]

taken care of Admins are on it

[jolly socket]

s

[ionic canopy]

Thanks john !

[clever sparrow]

bro someone is hacking

[edgy geyser]

someone check my ticket\

[lyric basalt]

!ticket

[marble mantle]

Hey, @clever sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fickle sun]

!ticket

[marble mantle]

Hey, @fickle sun

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[clever sparrow]

how do i contact admin someone is cheating i have a clip

[ember sage]

Where can I find an admin to report an abuse of power?

[torn heart]

Send a dm to @balmy cypress or @neat pumice regarding abuse of administrative powers.

[magic wharf]

lol

[gloomy sparrow]

!ticket please put it in a ticket

[marble mantle]

Hey, @clever sparrow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[edgy geyser]

bro respond to my ticket

[ember sage]

Jacob, can you help me get priority, it's a very simple case and they temporarily banned me for no reason, I think this is disrespectful because I've been a VIP for months on the server.

[gloomy sparrow]

Tickets are viewed in the order they come in please be patient

[torn heart]

I'm sorry i'm not sure what you are trying to ask me here

[clever sparrow]

but when i do /ticket it says add or smt

[sinful lark]

hey staff, i want to contact support about payment not reporting a cheater or anything. how would i do this?

[ocean thistle]

I can see you made a ticket, however only our payment specialists are able to assist you. They will assist you as soon as they are available. Thank you for your patience.

[ocean thistle]

#payment-support please

[sinful lark]

thanks

[ocean thistle]

No problem

[hard mesa]

do you not respond to dms?

[ocean thistle]

You may attach the link of your clip into the ticket

[edgy geyser]

lmao

yeah like i have every minute to wait

[ocean thistle]

I wish I can assist you further but only a small handful of admins handle payment issues due to personal and sensitive information.

[torn heart]

you have not sent me a DM, and I try to but I get tons of DMs, so it's not possible for me to respond to all of them always

[edgy geyser]

@peak monolith

[lyric basalt]

!ticket

[marble mantle]

Hey, @shadow pecan

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

And please do not call them out in chat

[shadow pecan]

i literally make 2tickets :/

this mf toggle headshot still not ban he playing for an hour now 💀

1hr in rust 👏

thank you he gone now

[vague sparrow]

Where’s us main map

[fringe tree]

#wipe-feed

[ember sage]

I was banned for 6 hours from playing on wipeday because I mentioned the streamer's name in chat, but I'm not even playing in the region he plays in, he simply has contact with admins and abuses his power, no one gave me proof that I streamsniping and simply I feel like I'm banned even though I'm a VIP on the rustia servers and have never had any problems with the rules.

[dawn oar]

SkylineGTST why did you ban me

Discord.gg/rustoria - SkylineGTST

[drowsy nova]

I created a Ticket, someone can help me?

@here

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @dawn oar

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn oar]

76561198993256335

[gloomy sparrow]

Please dm @blissful herald with your steam id

[dawn oar]

he is offline

[gloomy sparrow]

He will respond asap

[ember sage]

guys, Can someone help me? I was banned for 6 hours for streamsnipping but I wasn't doing it, I didn't even have interaction with any streamer, this is a tremendous abuse of his power with the server admin's.

[gloomy sparrow]

Did you make an appeal?

[dawn oar]

I sat in line for 5 hours then I got this message I’m sad

[ember sage]

plate, appeal does not encounter this temporary ban.

[pure hare]

tem adm br aqui?

[toxic halo]

Hello guys, I accidentally bought the wrong item on your site, I was supposed to buy US Main but I bought US Small instead, is there a way to change it?

[dawn oar]

he doesn't answer me online

[ember sage]

Can we talk via voice channel? It's something simple to resolve, I've never had any problems for breaking the rules.

[pure hare]

plate

you can help me?

[gloomy sparrow]

Feel free to join https://discord.com/channels/274965952116817920/368790610783764480 I can’t join now but if someone is available they can help you

[gloomy sparrow]

#payment-support

[gloomy sparrow]

With what?

[pure hare]

I was playing on normal br main until my friends and I got banned

[gloomy sparrow]

He will answer as soon as he can

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @pure hare

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ember sage]

ok, I'm guaranteeing, my situation is a situation of abuse of power between the streamer and some server administrator br main

[gloomy sparrow]

#support message

[dawn oar]

Will you help me

[bright fable]

@gloomy sparrow

no one has responded to my ticket and its been 2 days , any chance you can askthe admin overseeing it too check it out?

[gloomy sparrow]

What kind of ticket?

[bright fable]

apeeal

its a assoication ban and its been a week already

[gloomy sparrow]

Standard response time is 1-3 business days please be patient

[bright fable]

thats crazy bro its been a week since ive started my appeal

[dawn oar]

ban ылндшту

[gloomy sparrow]

You just said 2 days?

[dawn oar]

ban skyline discord

[bright fable]

I started my appeal last thursday its been 2 days since the last response

[gloomy sparrow]

So what was the response?

[bright fable]

asking for my main account steam link than I sent it and they havent responded since

[pure hare]

look pv

[bright fable]

@gloomy sparrow

[gloomy sparrow]

Please be patient they will reply when they can?

[gloomy sparrow]

Pv?

[jovial dome]

on eu main

[pure hare]

i need help to appel

pls look pv

[jovial dome]

@uneven forge

[gloomy sparrow]

What kind of help?

[bright fable]

bruhh

a first offense ban is 7 days correct?

[pure hare]

i send a print to you pv

[gloomy sparrow]

Usually for association yes

[gloomy sparrow]

Send me your steam please

[pure hare]

https://steamcommunity.com/profiles/76561199075835406/

[gloomy sparrow]

!report please don’t call potential cheaters out in chat

[marble mantle]

Hey, @jovial dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jovial dome]

!report

[marble mantle]

Hey, @jovial dome

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

You have been game banned by EAC

[dim star]

Do content creators get free vip/skip que

[gloomy sparrow]

Please appeal it to EAC

[dim star]

Do content creators get free vip/skip que

?

[pure hare]

wtf

[naive oxide]

nice wipe sea main

[brittle narwhal]

HELLO?

WIPE

[lyric basalt]

They have content creator program. If you wanna more info about it please message @balmy cypress

[lyric basalt]

Wipe where ?

[naive oxide]

sea main

[unique wedge]

sea main wipe ?

[naive oxide]

thx for wipe 😄

[brittle narwhal]

SEA MAN

[edgy geyser]

respond to my ticket

[brittle narwhal]

wipe this time ?

[lyric basalt]

Sea main wiped couple hours ago

check #oldserverinfo

[brittle narwhal]

just wipe in the afternoon

[naive oxide]

5 min ago wipe sea main... 🙂

[brittle narwhal]

every thursday in afternoon is wipe day brother admin ?

[gloomy sparrow]

#support message

….

[brittle narwhal]

now full wipe in morning on friday

[lyric basalt]

Forwarded to devs

[timid sierra]

can someone respond to my appeal i got banned for fuck all man

bought vip to be banned for doxxing 2 hours after when i didnt dox a thing

[brittle narwhal]

1 days 2 wipe joking me xD

hi admin

[timid sierra]

someone answer my appeal man

[gloomy sparrow]

Standard response time is 1-3 business days

Please be patient

[noble fjord]

Where to report?

[teal spire]

how do i raport players?

[timid sierra]

surely i get the money for vip back man didnt even get to use it

[noble fjord]

on 5x eu

[shy remnant]

Make a #payment-support ticket, but if you have logged on the server and had a queue skip, then you used it. People from the payment team will analyse your situation to see if it fits under our ToS for a refund.

[radiant grail]

i waited 1hr and a half in queue and my game crashed is there a way that I can get a free queue skip

[peak monolith]

We don't offer grace periods.

[radiant grail]

damn so i gotta wait in another q

[peak monolith]

Unfortunately, yes.

[radiant grail]

damn

[humble shale]

hi, i need help

[brazen creek]

there is a cheater on eu main

could i get an admin to look at him?

[buoyant pawn]

!report

[marble mantle]

Hey, @buoyant pawn

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[astral dew]

can someone look at my ticket

[torn heart]

!report

[marble mantle]

Hey, @brazen creek

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[noble fjord]

We need a mod or admin to help quick

@marble mantle Can you help?

[elfin jolt]

I need to speak to a staff member immediately!

[noble fjord]

Same

Fucking cheater on 5x eu

[elfin jolt]

i need to be unbanned on wipe day i was hacked a year ago

its wipe day i need unbanningtons

[ebon imp]

My game sometimes randomly full closes with no error message or crash dump. Is this a known issue with rust or are my settings messed up somehow?

[rapid forge]

SUCK MY COCK

[gritty dust]

same bro

[fiery isle]

ADMINS

US MAIN CHEATERS ALL MY TEAM REPORTED THEM 16+ reports, GUY NAME BLUE CHEK IT OUT PLS

[shy remnant]

!report

[marble mantle]

Hey, @fiery isle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fiery isle]

HARD CHEATING AHS 0 HOURS ON THE SERVER

[reef snow]

so will i still be egoed by the rustoria admins? I would like to talk to a higher up about my situation

[fiery isle]

WE DID

just pls admin chgek it out he has 0 fuycking 0 hours on main

[shy remnant]

Then wait for the investigation to be complete

[fiery isle]

alright

[shy remnant]

We will respond directly in your ticket

[fiery isle]

alright

[shy remnant]

Egoed ? What’s your current issue ?

[fiery isle]

he lives next i1 btw if its will help

[reef snow]

well thanks for finally responding, someone was helping me before and just stopped. But my current issue is that Im not allowed to make a unban appeal on your official website for some reason?

[fiery isle]

they all so good and have like 2 hours cmon, all aks

[shy remnant]

Why is that? What does it tell you ?

[reef snow]

Nothing, the button to submit doesn allow me to click on it

Dont know why, is this a corrupt system? Wheres the fairness

[shy remnant]

Does it find the ban ?

[reef snow]

yes it does

[shy remnant]

Are you trying to upload anything within the appeal ?

[reef snow]

nope, making a perfect simple appeal

I got banned 18 months ago falsely and I would like to re-appeal because I feel like it was unfair

[shy remnant]

Have you tried on a different web browser by any chance ?

[reef snow]

indeed

[shy remnant]

Wait, you already appealed that ban before today ?

[reef snow]

yes, 18 months ago

am I not allowed to re-appeal? It was 18 months ago

[shy remnant]

If your appeal got denied, that means the decision is final and permanent indeed

You can’t re-appeal a ban after a first denied appeal

[reef snow]

but I still feel like it was unfair, im not allowed to rebuttle?

[reef snow]

and it was 18 months ago

[shy remnant]

!steamid

[marble mantle]

Hey, @reef snow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shy remnant]

I am on the phone but if I can seen what the ban is about

[reef snow]

Steam ID: 76561199235665174

plz it was 18 months ago for nothing I did, I still dont know why I was banned

[shy remnant]

Tbh, yeah it’s definitely permanent and can not be re-appealed

[fiery isle]

its wild, i guess we need wait like 2 wipe days to made those guys banned on a fucking 900 pop server

[noble fjord]

look at my ticket admins jesus

Ticket #66a3ff

come on

[fiery isle]

finaly

thank u admin

[noble fjord]

Did you get help fynex?

[fiery isle]

ye

[timid sierra]

someone look at my appeal for the love of god!

banned for doxxing when i didnt dox a thing lol

[obsidian flame]

can i get some help in here

[light summit]

hello, how can we help you?

[light summit]

!appeal - if you would like to appeal this ban, please go ahead and make a ticket

[marble mantle]

Hey, @timid sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[bitter mist]

pls look at my appeal admin

appea#339d9a

EAC banned me from Rust for three days due to detection, which resulted in me being banned on this server. Now my account has been unlocked, Rust has not been banned, can I continue playing on the server

[winged cedar]

i j loaded in and i have the audio glitch please can u put me threw

[urban mountain]

!ticket

[marble mantle]

Hey, @urban mountain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[mossy nexus]

can make more vip for US Vanilla main?

[half merlin]

admins unban me

i sent every thing in a ticket

[carmine walrus]

yo so there is a big misconseption i really need to speek to a admin

[fossil oak]

can i speak to an admin about my ban please? i have been false banned and i really dont want to wait a long time for a response back on a ticket

[restive horizon]

can somone look at tickets we got false banned

[elder heron]

!TICKET

[marble mantle]

Hey, @elder heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[restive horizon]

someone look at my ticket please #dc858c

[buoyant fractal]

I want to cancel my automatic subscription to the BR long server I need help because the application does not let me cancel the subscription.

[marsh plover]

cheater in us mondays

[marble mantle]

Hey, @marsh plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[high elm]

<@&274971100184576010> Could u help us ? I was running across the map and fell under the texture and so did my corpse, now I can’t find my things, I spent 1 hour looting items.

[raven bison]

Unfortunately we're not able to reimburse your items, but could you tell me where this was so I can make sure it doesn't happen again?

[high elm]

O9 Under the rock

[raven bison]

Server?

[high elm]

It's a shame that I bought VIP on your server and tried to support it. You can solve this problem, we spent an hour on this.

EU Small

full inventory ...

[restive horizon]

ctv could you or someone else look at tickets please, weve been waiting and weve been false banned for association

we bought vip and have been waiting for a while

[remote wind]

Hey is doxing allowed? How has that been happening in US main chat all night and admins aren't banning people

[raven bison]

We strictly do not compensate as per official guidelines

[raven bison]

!ticket

[marble mantle]

Hey, @remote wind

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rigid violet]

Is their any chance for me to ever play a rustoria server with 3 game bans even though 2 of them were not due to me cheating in rust? Like not even after 1.5 years?

[high elm]

you could just move our backpacks from texture

we saw it, it is visible, just move it to the ground from the texture

[raven bison]

Again, we do not interfere or compensate, we are strictly hands off.

[fossil oak]

hey can you please loot at my appeal

[hearty fulcrum]

!appeal - feel free to make an appeal at the support website, and an admin will check for you!

[marble mantle]

Hey, @bitter mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hearty fulcrum]

!cancel - the message below has instructions for how to cancel the subscription

[marble mantle]

Hey, @buoyant fractal

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[fossil oak]

i just want to be able to speak to a physical person and not wait 3 days for a response

[peak monolith]

I apologize for the misinformation. If they are not Rust Banned Alts for EAC, then you may be able to play on our servers. Are you currently banned on Rustoria?

[carmine walrus]

@peak monolith is there any way i can speek to a admin in a call to clear things up on me and my team getting false banned for allegidly "playing with a cheater" i made a ticket but this is a issue that can be resolved quickly.

[peak monolith]

They will be able to respond to you when they are available. It can take 1-3 business days if you have already made the appeal. Could be faster or slower, depending on their workload.

[peak monolith]

You will be able to speak to the admin whenever they can get to you.

[fossil oak]

ok

[carmine walrus]

ok thank you how can i request to speak to one?

[hearty fulcrum]

i completely understand where you're coming from. the good news is that appeals do not always take 3 days. the response time varies depending on each situation as the admins are busy with many responsibilities and they do have to check on some things before getting back to you. if you would like to, you can wait in the support call https://discord.com/channels/274965952116817920/368790610783764480, but we do not handle appeals over discord, so there is a good chance the staff will redirect you to wait for a response to your appeal.

[ember sage]

My take a break ban has ended and I still can't log in to the server, can you help me?

[hearty fulcrum]

?steamid

[marble mantle]

Hey, @ember sage

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn heart]

stop spam connecting and wait 15m

[ember sage]

76561198084104423

[finite sage]

where are the admins

[delicate trellis]

Cheater

[marble mantle]

Hey, @delicate trellis

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[edgy geyser]

ive waited like 7 hours for my ticket

AND ALL I NEED IS MY VIP TRANSFERED

can anybody fucking help ?

[hidden harbor]

@torn heart help admin

[delicate trellis]

I made a ticket about cheater

[hidden harbor]

76561198966861200 pls vpn ban

[remote minnow]

how do i talk to an admin

[hidden harbor]

@hearty fulcrum

[remote minnow]

@raven bison

admin let me into the server i waited this 300 player queue loaded in and got disconnected at large barn then waited another 250 player queue and it fucking disonnected me this some bull shit now i got to wait a 145 player queue

and this server said it hosted on top tier aint no way it is

@zealous kettle

[torn heart]

Not something we can do i'm afraid

[hallow trail]

Hey why did I get banned, can I speak to an admin please?

[remote minnow]

aint no way i couldve had so much loot right now with guns and everything

[naive ember]

how long is a bug abusing ban

sm1 tell me pls

[torn heart]

Should display when you connect

[torn heart]

Should tell you why when you attempt to connect

[naive ember]

i want to know ab sm1 elses ban

[hallow trail]

It doesn't say it just says hacking.

[naive ember]

but whats avg length for a bug ban

[torn heart]

we aren't gonna provide you info about someone elses ban

[torn heart]

?steamid

[marble mantle]

Hey, @hallow trail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hidden harbor]

Hey why did I get banned, can I speak to an admin please?

[torn heart]

?steamid

[marble mantle]

Hey, @hidden harbor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hidden harbor]

76561198966861200

[hidden harbor]

76561198966861200

[torn heart]

Fixed give it 15m you should be good

[hallow trail]

76561199527496200

[hidden harbor]

Thank you, dear administrator

[torn heart]

Fixed give it 15m you should be good

[hallow trail]

Thanks

[hidden harbor]

Thank you, dear administrator

[desert osprey]

cheating on sea main name kutoi

just killed 6 of us all headshots

he headshot me 6 times

76561199382373092

[edgy geyser]

how can i get into contact with someone that can help with my ticket ?

[sacred ermine]

cant seem to figure out why all of a sudden my mouse3 button opens the chat despite it not being set to it at all

[cunning tree]

happened twice now waiting in q again yay!

[zinc blaze]

Hey why did my teammate get banned, can I speak to an admin please?

I already sended ticket for 6 hours

🥲

[hidden harbor]

Thank you, administrator. I can now access the server

[restive horizon]

can someone please look at ticket dc858c

[placid hawk]

Hey, administrator, can you take a look at the ticket gate of #9598c4? I don't understand why it was banned.

[final socket]

can an admin look at this ticket Ticket #d39df2

[wispy dirge]

Hey there @final socket @restive horizon @placid hawk an administrator will take a look at your tickets soon, please be aware that appeals are processed within 1-3 business days. But can sometimes be more of less depending on the situation .

[vague sparrow]

when is next us main vip restock

[lyric basalt]

When someones VIP will ran out

[hollow stump]

yo

[regal skiff]

@blissful herald

i got kicked and said come to discord @blissful herald

[blissful herald]

yes

[blissful herald]

!steamID

[marble mantle]

Hey, @regal skiff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow stump]

am i able to have an admin confirm to me who i got association banned with on the server

[blissful herald]

make appeal and ask in appeal

[hollow stump]

thx

[regal skiff]

https://steamcommunity.com/profiles/76561198021410040/

[pallid barn]

76561199044366679

[blissful herald]

wait 10min then try joining back again

[pallid barn]

I'll try it now

[outer coral]

@blissful herald

[blissful herald]

!report

[marble mantle]

Hey, @outer coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[outer coral]

Ive already reported it

@blissful herald

[bleak wigeon]

cheater

[marble mantle]

Hey, @bleak wigeon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak wigeon]

/ticket massive cheater

[marble mantle]

Hey, @bleak wigeon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @bleak wigeon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

you do that in-game not on discord

[bleak wigeon]

says unknown command

this dude just be fly hacking in rust

[blissful herald]

just do /report in in-game chat

and it will show what you need to do

[pallid barn]

does not work

[proud tree]

was told to come to discord by marzy

[blissful herald]

!steamID

[marble mantle]

Hey, @proud tree

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[proud tree]

76561198983183780

@blissful herald

[blissful herald]

Send a DM to @lyric basalt please and wait for reply

[bleak wigeon]

report isn't even a command

[marble mantle]

Hey, @bleak wigeon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[bleak wigeon]

this is too annoying to report players. Bro just streamed his aimbot and whatever

I'm not gonna even bother anymore. Good luck with that

[lyric basalt]

Give me 5 min

[proud tree]

ight

[bleak wigeon]

good luck with the cheater guys

[blissful herald]

you neevr said itds RTG server

[bleak wigeon]

rtg?

[blissful herald]

well his gone ages ago already

[bleak wigeon]

who

oh yeah RTG. He be fly hacking and everything

[blissful herald]

the guy who you reporitng wason training server

not on our Official Vanilla servers

RTG doesnt have a report system

so next time use Website please and mark any server and mention in comment that its RTG

[bleak wigeon]

check dm

[blissful herald]

no am good thank you

his gone to other servers now

[bleak wigeon]

ok good luck with whatever then. I'm not gonna report anymore cheaters on any rustoria servers lol.

dmed you the evidence if you care to do your job

[blissful herald]

don't know if you read anything I write, but ok, he was banned like 5 min ago

🤦‍♂️

[bleak wigeon]

nuh uh

[blissful herald]

ok

[dusky heron]

]Tuna
• 04/21/24 at 9:16 PM •
INITIAL MESSAGE
Hello. I was banned on a rust account I had. I WAS cheating, I had around 200 hours in the game at the time and became frustrated with it and just said fuck it.

I have regretted this decision. Since that ban I have bought a new account put 500 more hours into the game and have become better. My friends play your servers and I'm never allowed to join because of my ban. I regret my decision greatly. If there is anyway I could be unbanned It would be greatly appreciated.

I'm sorry that cheated, and if i need provide any proof that i am a legit player and just want to play i will.
I play on many other servers that im not banned from. Althought there are a few that i still ban play due to my ban evasion.

I have reached out onto your website to avail

adn admins tell me there are consequcnes tro my actions'

have i not suffered enough?

i just wish to with my frinds

and yet you want to be dicks

my game ban is over a year old...

[pallid barn]

76561199044366679 Untangle me

[blissful herald]

!appeal

[marble mantle]

Hey, @dusky heron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

if you banned

[blissful herald]

try again in 10-15min

[alpine moon]

Admin

Is Vpn banned can you help

@blissful herald

[placid hawk]

Hey admin please give me a reasonable BAN my reason, it's very unreasonable, I didn't open any cheats

[torn salmon]

PLZ check carefully

[placid hawk]

New Gate #74441D

[pallid barn]

It doesn't help anyway

[blissful herald]

you will need to wait again 10min or so

and try aagin

[pallid barn]

ok

[torn salmon]

Please do not mistakenly ban normal players and give us a pleasant gaming experience.

@marble mantle

[placid hawk]

@blissful herald Can you handle my problem?

[blissful herald]

seems like your problem was handled already

[placid hawk]

I didn't have that as a normal player, but he BAN me, I didn't understand

[naive pike]

let's unban banned just like that https://steamcommunity.com/profiles/76561199023254924/

check out the ticket Appeal #abc321

[placid hawk]

No reason, please lift my ban thank you https://steamcommunity.com/profiles/76561198004756961/

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @placid hawk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

The reason should be in the disconnect message

[naive pike]

No reason, please lift my ban thank you https://steamcommunity.com/profiles/76561199023254924/@gloomy sparrow

[near halo]

Our trio had been playing on rustoria eu main, we added our neighbors in our team and continued playing. I went to sleep and a bit later I tried to connect to the server and discovered that I'm banned. I'd appreciate you alot if you'll unban me or decrease ban duration https://steamcommunity.com/profiles/76561199486852635/ @jagged escarp

[timber verge]

yo i got blatant proof this guy is cheating

can any admin help

[copper lake]

!ticket

[marble mantle]

Hey, @timber verge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber verge]

i cant submit a clip lmao

[naive pike]

@copper lake I want to find out why I was banned because I didn't do anything like that. I want you to look at this. Since I'm an ordinary player. Which even plays without macros

[near halo]

Our trio had been playing on rustoria eu main, we added our neighbors in our team and continued playing. I went to sleep and a bit later I tried to connect to the server and discovered that I'm banned. I'd appreciate you alot if you'll unban me or decrease ban duration https://steamcommunity.com/profiles/76561199486852635/ @copper lake

[timber verge]

https://medal.tv/games/rust/clips/2eY77GkL10FeDj/d1337KjCb2i1?invite=cr-MSwxQmMsMzE2MjM1Nzks

blud is green lantern

[static stump]

play this cheats on eu rustoria

[timber verge]

360 no scoped my ass

[blissful herald]

!report

[marble mantle]

Hey, @static stump

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[static stump]

/ticket

[marble mantle]

Hey, @static stump

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

<@&274971100184576010> Our trio had been playing on rustoria eu main, we added our neighbors in our team and continued playing. I went to sleep and a bit later I tried to connect to the server and discovered that I'm banned. I'd appreciate you alot if you'll unban me or decrease ban duration https://steamcommunity.com/profiles/76561199486852635/

[blissful herald]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

no need to tag admins for that

Make appeal and wait for a reply please

[naive pike]

you are not considering an appeal

[naive pike]

come and wait for 5-10 hours

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[naive pike]

Why do I, an innocent player, have to wait so long to play

[blissful herald]

cheater reports take Priority over Ban appeals

[marble mantle]

Hey, @naive pike

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pulsar patrol]

We buy VIP statuses for every wipe, sponsor the server, yet we get this kind of response.... Great server. It's russophobia, not rustoria.

[blissful herald]

VIP gibves you queue skip ONLY, not the priviliges to Break server rules

I don;t even know where you from and you start saying Russophobia, think there somehting wrong with you

[pulsar patrol]

lol, what break server rules? We play every day on the server, and now that we have fucking resources we just get banned, so we have to wait for 1-3 days

[blissful herald]

well when you connect to server, you will see a msg pop up, thats the reason

[raven bison]

It's what?

[lean dragon]

how to see if i got banned or i didnt without waiting for queue on rustoria eu main?

[raven bison]

@lean dragon SteamID?

[lean dragon]

https://steamcommunity.com/profiles/76561199156004386/

76561199156004386

[raven bison]

You are not banned

[lean dragon]

ok ty

[raven bison]

You can play in 5-10 mins

[bitter helm]

<@&274971100184576010> who will be contacted about the ban was banned 10 minutes ago

[blissful herald]

there no need to tag admins in every sentence please

[blissful herald]

!appeal

[marble mantle]

Hey, @bitter helm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

if you got banned

[civic hearth]

is there voice chat support?

[blissful herald]

what sort of support you looking for?

[raven bison]

#368790610783764480 but you aren't guarenteed to receive voice support.

[bitter helm]

what is the ban period?

[patent fossil]

in y5 base in texture

[blissful herald]

!report

[marble mantle]

Hey, @patent fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[blissful herald]

and would be good if you can add a photo of where it is

[patent fossil]

i cant made a ticket in your website, (to fast) but my last ticket 1 day ago

[blissful herald]

do it in game, take a photo and upload like on imgur and type in-game /report and then whats you reporting

[silver tundra]

@jagged escarp

[patent fossil]

i have also video

[blissful herald]

just make a ticket quick and I will check

[patent fossil]

ok

[smoky wadi]

@jagged escarp

[naive pike]

@blissful heraldпроверьте лучше мой тикет Appeal #abc321

[blissful herald]

ti citat umejesh ili net?

[naive pike]

rasban dai ne zaxyi banit

[patent fossil]

sorry i am stupid, i dont understent how to made ticket in game

[blissful herald]

[blissful herald]

its fine I will check

[naive pike]

@blissful heraldxyli no?

[blissful herald]

hujo da

[naive pike]

YES YES!

@blissful heralddo you give bans only on reports?

[blissful herald]

fixed thank you

[patent fossil]

spasibo

[thin field]

Hwo to create Ticket

[patent fossil]

in website (support)

[thin field]

Ty

[raven bison]

steamid again?

[thin field]

@blissful herald hi skyline why ban my temmate?

[blissful herald]

who...

[thin field]

https://steamcommunity.com/profiles/76561199063308335/

[blissful herald]

well he needs to come to discord

as the Ban msg is saying

as I want to have a chat with him and not you

[thin field]

Should he just dm you?

[thin field]

Or create a ticket at website

[blissful herald]

he should join here - post his steam ID here and @ me

[thin field]

Got it. Ty, he'll contact you later.

[celest pond]

where's the eu 10x map vote?

[raven bison]

SteamID?

You are on the server..

[timid sierra]

can skmeone answer my ban appeal been waiting a day for the easiest response ever i didnt dox anyone how does it takr this long to look at my chat history n see thst

[gloomy sparrow]

Standard response time is 1-3 business days please be patient

[bitter mist]

hi admin！EAC banned me from Rust for three days due to detection, which resulted in me being banned on this server. Now my account has been unlocked, Rust has not been banned, can I continue playing on the server？

[proven ether]

hello administrators, I have been blocked on your servers. Can I pass verification to unlock?

[boreal thistle]

All you can do is make a appeal.

[boreal thistle]

!appeal

[marble mantle]

Hey, @proven ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

!appeal

[marble mantle]

Hey, @bitter mist

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[granite gate]

Could some1 help me ban a cheating trio im live rn

theyre pissing me off

[bitter mist]

yes i appeal!but no one give me an answer，appeal#339d9a

[timid sierra]

appeal#e162b9

[proven ether]

!appeal

[marble mantle]

Hey, @boreal thistle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty mica]

!appeal

[marble mantle]

Hey, @haughty mica

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[neat pumice]

No, tickets are not the only avenue of catching cheaters. Our admins are proactive

[distant lynx]

I have a server VIP Why do I need to queue ? <@&274971100184576010>

[blissful herald]

#payment-support make a ticket fill all information and the guys can check

[alpine moon]

@balmy cypress

Admin

[boreal thistle]

What is the issue?

[alpine moon]

My friend was banned

[boreal thistle]

!appeal

[marble mantle]

Hey, @alpine moon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine moon]

Cometo discord/luke

[boreal thistle]

Feel free to DM Luke

[willow karma]

How can I do

[near halo]

Appeal #32e51d

[willow karma]

Disconnect come to dc Luke

[gloomy sparrow]

!steamid

[marble mantle]

Hey, @willow karma

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

Appeal #32e51d <@&274971100184576010>

[main cypress]

My friends,admins,can u unban my friend pls

He banned because he play with cheater but he didn’t play with cheater,that cheater play only in his team but not in one base

[boreal thistle]

Tell your friend to make a appeal.

[boreal thistle]

!appeal

[marble mantle]

Hey, @main cypress

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

The standard response time is 1-3 business days, but can be more or less based on the situation.

[haughty mica]

disconnect: Hacking, what to do?

[shy remnant]

!steamid

[marble mantle]

Hey, @haughty mica

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[haughty mica]

I went to the website, there is no banner on the Monday Eu website.

76561199010029618 steam id

[shy remnant]

Your appeal just got answered like 2 mn ago

[haughty mica]

Oh, I didn't notice

[willow karma]

My friend I’d 76561199066296271

[placid hamlet]

When I try to log in to Rusta, it says Rusta is not responding and it stays on a black screen. I wonder what is the reason for this? @shy remnant

[shy remnant]

?

[shy remnant]

What server are you trying to connect on ?

[placid hamlet]

I can't enter the game at all. Can you help me?

[shy remnant]

Can you provide more details ?

Like, you launch Rust on your PC ?

[placid hamlet]

I tried, nothing changed, I open Steam, click on the game and it doesn't respond, it stays on a black screen, I did things like delete and install etc.

[shy remnant]

!gamefile

[marble mantle]

Hey, @placid hamlet

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[placid hamlet]

yep

[minor temple]

Has it ever launched before?

[placid hamlet]

I did this and it didn't change

[minor temple]

Did you ever turn on optimized loading?

[placid hamlet]

I can't enter the game directly

[placid hamlet]

This is the first time I encounter something like this.

[placid hamlet]

The game starts with the client open, but I cannot enter the server.

[minor temple]

if you want to join waiting for support we can try help you out

[placid hamlet]

I'm opening a ticket, then I'll take photos from there.

[minor temple]

You can just DM me

If you don't want to talk in VC

[naive pike]

I have been waiting for a response to the ticket for 5+ hours Appeal #abc321

[willow karma]

How can I do

Disconnect come to dc Luke

Steam I’d 76561199066296271

[lyric basalt]

It can take 1-3 business days

[naive pike]

why so long

[lyric basalt]

Send message to @balmy cypress with your steamID

[lyric basalt]

Thats standard response time

[naive pike]

why do you ban so often by mistake and players have to wait to play

[muted patrol]

Any admin to make a report of a cheater?

[lyric basalt]

!report

[marble mantle]

Hey, @muted patrol

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tall flicker]

I was told to reach out to skylineGTST

[lyric basalt]

!steamid

[marble mantle]

Hey, @tall flicker

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

@blissful herald wanna have a talk with you

[blissful herald]

where the steam ID

0_o

@tall flicker

[tall flicker]

wilmafingerdoo

[blissful herald]

!steamID

[marble mantle]

Hey, @tall flicker

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tall flicker]

76561199407876542

[blissful herald]

Join Waitting for Support Voice channel please

[carmine wolf]

add vip for Rustoria eu main 30 days

Please

[marble mantle]

Hey, @carmine wolf

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[umbral dust]

they were bagging in new people almsot every day, some even fresh accounts

each and every one of them were very much aware when bagged in cheaters

[fringe tree]

!report

[marble mantle]

Hey, @umbral dust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please do not call out cheaters as there is a possibility of seeing your message

[umbral dust]

are you okay?

the ban already happened . . .

[fringe tree]

I wasn't aware of this, apologies.

Typically players come inside the Discord to report cheaters in the Discord channel but not making a ticket

[umbral dust]

man read first before you delete a chat message

[fringe tree]

I have misread the situation and apologize for that mistake sincerely.

[drowsy palm]

Is there an administrator who can help me

[fringe tree]

I'm not an Admin, but I could try helping

[drowsy palm]

I joined a team in sea long ten days ago.

It is the first time to play with them.

Now there are hackers in their team, which leads me to be killed.ban 30D

This made it impossible for me to enter rust eu.

I played with their team for three days.

[dusty saddle]

!appeal You need to make an appeal and submit anything that can help your case

[marble mantle]

Hey, @drowsy palm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy palm]

I wouldn't have gone if I had known that a hacker had killed their team.

[dusty saddle]

an admin will review your ticket, please make an appeal online. it takes 1to3days

[drowsy palm]

I haven't played sea long for ten days.

I went to ask

They had hackers today, and as a result, I was killed ten days ago.ban 30D

The VIP I just bought yesterday turned out to be your guest today.ban 30 D

[dusty saddle]

if you are banned, even if it had been a year. You need to make an appeal. have you made one yet?

[drowsy palm]

https://steamcommunity.com/profiles/76561198441430882/

[fringe tree]

Unfortunately, mods can't review tickets. As Biggie stated, feel free to make an appeal if you haven't made one already. Regardless if you teamed with the cheaters intentionally or not, it will still result in a ban for association. Appeals take 1-3 business days

[fringe tree]

!appeal

[marble mantle]

Hey, @drowsy palm

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[drowsy palm]

I submitted the above

I just want to play a game.

I wouldn't go if I could immediately recognize that there was a hacker killed in their team

[fringe tree]

The Admin who banned you will review your appeal as soon as possible.

Don't trust randoms on joining your team. There have been multiple instances where individuals get banned.

[drowsy palm]

I just want to play a game without doing anything,

[frozen grotto]

i got ban reason join rustoria gg discord

[toxic jolt]

im so confused i got kicked for it saying come to discord

[gloomy sparrow]

What was the name?

[gloomy sparrow]

^^

[toxic jolt]

skylinegtst

[haughty hinge]

Bad lag on toria main

[fringe tree]

!steamID

[marble mantle]

Hey, @toxic jolt

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

!steamID

[marble mantle]

Hey, @frozen grotto

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[toxic jolt]

76561199629421038

[near halo]

Appeal #32e51d <@&274971100184576010>

[haughty hinge]

Yo Maian crashed

[raven bison]

Scheuled restart

[haughty hinge]

ik 😉

[obsidian ermine]

and why am i muted for 6 hours?

[lusty carbon]

skill issue

[obsidian ermine]

yet we still controlling toria eu main

[lusty carbon]

i doubt that

im solo controlling us main

how abt them apples

[full bobcat]

report cheater name亮 and demarcus cousins

[marble mantle]

Hey, @full bobcat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[golden basalt]

when i am trying to connect into the server it kicks me out and says hacking

[full bobcat]

sea main

[near halo]

!appeal

[marble mantle]

Hey, @golden basalt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

Appeal #32e51d <@&274971100184576010>

[torn heart]

1-3 days is the average response time for appeals

pinging us wont speed it up

[mint warren]

Rustoria sea long lagging

Help please 🥺

[devout jewel]

How can I make a report for a cheater?

[rigid wing]

!report

[marble mantle]

Hey, @devout jewel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[devout jewel]

ty

[earnest gust]

!report

[marble mantle]

Hey, @earnest gust

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[visual warren]

Am i able to appeal for a ban 2 years later?

[near halo]

Appeal #32e51d @gloomy sparrow Our trio had been playing on rustoria eu main, we added our neighbors in our team and continued playing. I went to sleep and a bit later I tried to connect to the server and discovered that I'm banned. I'd appreciate you alot if you'll unban me or decrease ban duration

[sterile shell]

This fella seems to be impersonating your IP, Rustoria.
https://steamcommunity.com/profiles/76561198995031782/
Sending messages about voting for thier skin via a dodgy site.

[fringe tree]

!scam

[marble mantle]

Hey, @sterile shell

A scam is going around where a scammer will DM you on Steam or Discord to log into their website. This is 100% a scam and we will never DM you asking you to login anywhere other than: https://rustoria.co/ (Always double check the URL)

We will only ever give skins out in the #giveaways channel and you will see an admin tag you in there if you have won something.

Reset your Steam password immediately if you have logged into any of these websites and check you do not share that Steam password with any other services as if you use the same password elsewhere, it may be used to gain further access into your accounts.

If your account has been stolen please read this https://help.steampowered.com/en/wizard/HelpWithAccountStolen.

[fringe tree]

If you have already been rejected in your previous appeal, the decision is most likely final

[edgy geyser]

My ticket randomly got closed over night lol

[visual warren]

dammit bruh

[lyric basalt]

!steamid

[marble mantle]

Hey, @edgy geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sterile shell]

Yeah, wasn't dumb enough to click it. figured I'd let you know the scum is using your name though.

[visual warren]

i deserve another shot its been awhile pleaseeeee

[fringe tree]

Yep, make sure not to trust links especially from people claiming they're staff of Rustoria on steam

[fringe tree]

I have no control over it and as stated, it mostly is final, I'm sorry

I don't have any control over it either

[sterile shell]

Sent Steam a report and blocked the schmuck, not that I expect Steam will do anything.

[frozen grotto]

all good i got unban

[chilly goblet]

!ticket

[marble mantle]

Hey, @chilly goblet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[crimson pelican]

hello

i need some help

i got banned made an appeal it says im unbaned it wont let my join the server

[fringe tree]

!appeal

[marble mantle]

Hey, @crimson pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ruby kestrel]

Why tf did i get muted

[mild plover]

Why the fuck are we getting muted from writing pakistan?

[ruby kestrel]

now you extend

[obsidian ermine]

why am i muted

[ruby kestrel]

that is weird

[obsidian ermine]

they just have something against VIBE

!appeal

[marble mantle]

Hey, @obsidian ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crimson pelican]

did it

[royal solstice]

!appeal

[marble mantle]

Hey, @royal solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[crimson pelican]

it wont unban my

[mild plover]

imagine auto muting for writing pakistan - are you fucking racist?

[royal solstice]

i got muted for writing chinks
for a whole day ....
On Rustoria EU Main

[edgy geyser]

why did my ticket get closed overnight?

[torn heart]

store ticket?

or what ticket

[edgy geyser]

yes

it was about vip

[torn heart]

should have sent you a transcript

[edgy geyser]

i went to bed with no response on it last night then i wake up with it being closed

[torn heart]

likely closed because it was resolve by the payment team

bot should have sent you a log of it afaik

[mild plover]

now explain ur problem with pakistan

[torn heart]

Nothing?

[mild plover]

so why are we getting 12 hour mutes for writing in game?

[torn heart]

send me your steamID

[ruby kestrel]

samed

same got muted

[crimson pelican]

why wont it let my join the server?

[torn heart]

send me your steamID

[mild plover]

https://steamcommunity.com/id/Prisjakt/

but it dosent change the fact that u have auto muting for writing a country ?

[ruby kestrel]

sent in your dms

[obsidian ermine]

prisjakt is lying he called me the n word in chat

[torn heart]

It's because you said "Paki-Stan" picks up paki, which is a slur

[mild plover]

because i wanted to write pakistan

and thats sensored? nice logic

[royal solstice]

I can't even /Auth in the server now 😦

[ruby kestrel]

why did i get muted

76561198171081359

[crimson pelican]

why cant i join the server :/

[torn heart]

Spamming

[ruby kestrel]

thats wild

[obsidian ermine]

he does it every day

[ruby kestrel]

i got muted for 6 hours then 12 hours

[obsidian ermine]

perma mute??

[mild plover]

BRO I GET MUTED 24 HOURS NOW

[royal solstice]

I got muted
76561198037175968
steam id

[ruby kestrel]

76561198171081359 unmute

[torn heart]

no lmfao

[modest tendon]

How can you cancel subscription ? and your site dont work

[obsidian ermine]

hes toxic aswell

[ruby kestrel]

thats crazy

[torn heart]

!cancel

[marble mantle]

Hey, @modest tendon

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[torn heart]

make sure you typing "i wish to cancel"

[royal solstice]

We are not allowed for video to promote rustoria

when we raid

[crimson pelican]

can someone tell my why i cant join the server?

[royal solstice]

We are all donators and not even allowed to type something in rustoria chat

[stoic ocean]

ye

[obsidian ermine]

30+ VIBE members buying vip

[royal solstice]

Thats insane

[stoic ocean]

every wipe new members

[fringe tree]

you ccan connect to the server and it will supply a reason for why not

[stoic ocean]

we are your biggest donators

[royal solstice]

Can an Admin look at my mute on Rustoria EU Main ?
And give me a reason or unmute 😄
Won't type anymore, but can't evne type in team chat now
Steam ID :
76561198037175968

[crimson pelican]

it says im banned for hacking 30months ago i played for 200hours

[fringe tree]

Are you using a VPN?

[crimson pelican]

no

[fringe tree]

!appeal

[marble mantle]

Hey, @crimson pelican

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[stoic ocean]

did you buy a ACCOUNT

lenkas

[crimson pelican]

made it it says im unbaned but im not

[crimson pelican]

no

[stoic ocean]

ok

[royal solstice]

No admin gonna respond okay

[fringe tree]

Did you link the correct steam account?

[crimson pelican]

yes

[lyric basalt]

Your mute will remain

[royal solstice]

@lyric basalt can you make the mute so it will be only global chat?

[ocean thistle]

Your mute is going to remain. You said a slur directed towards people of asian descent. Good news, your mute is temporary. I hope you use this time during your temporary mute to reflect on your actions. Do better next time.

[royal solstice]

Like there must be a way to do that 😦

[lyric basalt]

Yeah as Hai sayed 👆

[royal solstice]

Can't even communicate with my team now

[torn heart]

Maybe you will think about your actions for the future then 🙂

[royal solstice]

Yh i'm not even gonna say what i think about that 😉

[mild plover]

jacob can u unmute me, but please explain why we cannot write pakistan :/

[boreal thistle]

!appeal

[marble mantle]

Hey, @mild plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[errant abyss]

im sure this gets asked a lot but i asked in global and no reply, and dont see it anywhere on the site/disc. with being biweekly, does US medium wipe next week or in 2 weeks?

[fringe tree]

#oldserverinfo

Or alternatively, you could utilize the command "/serverinfo"

[errant abyss]

ahh

im a dumbass

ty

[cursive kayak]

@errant abyss

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1717095600:F> (<t:1717095600:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[fringe tree]

Nope! Don't worry it's easy to miss that channel

[errant abyss]

true, lots of text XDDD

[brazen creek]

could i get some help from an admin?

there is a guy hard cheating

jake you here?

[thorny dune]

Please submit a /ticket in-game or our website https://rustoria.co/support and we'll take a look as soon as possible.

[tepid meadow]

help

come to rustoria discord

disconnected

[near halo]

What's the disconnect message?

[tepid meadow]

check dms

[near halo]

Your ban was applied by @ocean thistle, you need to talk to her

[tepid meadow]

@ocean thistle

[ocean thistle]

I sent you a DM

[iron tusk]

Hello guys can you give me a reason about my ban on yours servers? When did I receive it? @ocean thistle <@&274971100184576010>

[obsidian acorn]

!appeal

[marble mantle]

Hey, @iron tusk

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

The reason should be stated in the disconnect message

[wet kernel]

Hello

I have High ping on Rustoria

But on other server

I have good pingI

[iron tusk]

@gloomy sparrow Hacking,
but I just logged into the server) on your website I have ban on US medium 4 months ago, but I play on US small around 3 weeks ago

[gloomy sparrow]

#network-support-old

[dark mirage]

where do i report cheaters?

[obsidian acorn]

!report

[marble mantle]

Hey, @dark mirage

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Did you make an appeal?

[iron tusk]

Yeah @gloomy sparrow

[gloomy sparrow]

Did you get a reply

[iron tusk]

No

Im waiting

[gloomy sparrow]

Then please be patient

[iron tusk]

🥰

[fallen wolf]

i crashed on eu main any chance to pass the queue? 😦

[fringe tree]

Unfortunately, most queue passes are not handed out. Wishing you the best, regardless

[fallen wolf]

thanks, another 2 hours in queue 😄 any chance to buy vip? 😄

[weary ivy]

no bc they wont restock for some reason

WE HAVE LIVES I WANNA PLAY NOT WAIT 4 HRS IN QUE

[gloomy sparrow]

!vipstock

[marble mantle]

Hey, @weary ivy

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[weary ivy]

us main is sold out

[gloomy sparrow]

yes

[weary ivy]

id like to spend even more money jus to playy

[gloomy sparrow]

so please read the message above

[old turret]

hi any admins?

[lyric basalt]

Hey

[pearl hatch]

Hello, on EU Main I have a ping problem. When connecting it says ping warning - the ping at the browser(18ms) will not be the real one(136 ms) and it says a reason for it could be that the server is somewhere else but I am playing on EU Main since more then a year so.. and my mates don't get the problem. If I connect to other servers(not Rustoria) I do not get the problem. Also checked data files on steam and restarted computer. Any Ideas?

[brave sage]

Hello, I have a ping problem, I played with 20, now I have 200, could you help me please?

rustoria br main

[light carbon]

How do i report cheater on server

[lyric basalt]

!ticket

[marble mantle]

Hey, @light carbon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[pearl hatch]

@lyric basalt Sorry to mark you but could you at least tell me if multiple people get the same issue because I really don't know what to do and think about changing servers if the problem continues

[lyric basalt]

Have you made ticket ?

[chrome zenith]

any admin here?

Is there any admin to help login issue?

<@&274971100184576010>

[minor temple]

What kind of log in issue?

[chrome zenith]

Pm sent

[frail aspen]

Please DM me if you work for RUST Legends servers

[raven mist]

This is rustoria

[near halo]

😂

[near halo]

How long does it take for staff to respond to tickets?

[raven mist]

Eyo who tagged me

[raven mist]

What kind of tickets

[minor temple]

^^

[near halo]

Ban Appeal

{}:

[raven mist]

1-3 business days

[near halo]

Fucking hell

[raven mist]

Depending on the situation and the availability of the banning admin

[near halo]

It;s on RTG

I was on it Last night and now i'm banned }:

[raven mist]

Do you use a vpn?

[minor temple]

What's your steam ID?

[near halo]

yes

My wifi is fucked.

1 sec kittty

Steam ID: 76561199465322430

Name: Dug #Rusticservers

[raven mist]

I see , i see. Well, you are in good hands now with Kitty

[near halo]

{:}:

[minor temple]

Just looking now

[blazing niche]

ban appeal

[raven mist]

!appeal

[marble mantle]

Hey, @blazing niche

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

#ShenzyyyForChatMod

[raven mist]

I’m a retired admin, i’m good

[near halo]

😂 I feel u

[minor temple]

If you give it 10 then log in you should be good to go

[near halo]

Thank you ❤️

Is it because of my VPN?

[raven mist]

Most likely

[near halo]

Getting new things shortly.... Let's hope my WiFi gets fixed. Although I'll try a wifi extender first.

40 upload
40 Download BTW 😂

[raven mist]

I’ll hope with you

[tired junco]

jay cool on the us medium flying up bases with aim as well

[fossil oak]

Best admin out there helping people with their appeals on discord… now help with mine

[minor temple]

Can't deal with every appeal we each look after our own bans

Also some issues are cause by VPN's and not actual bans

[fossil oak]

well i gotta figure out who did mine cause they gotta be mad busy

[carmine walrus]

can you see what admin false banned my whole team please ^^

[near halo]

!appeal

[marble mantle]

Hey, @carmine walrus

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[minor temple]

!steamid do you have your steamid?

[marble mantle]

Hey, @fossil oak

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

Hey, @meager rapids

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fossil oak]

76561199181070359

[echo narwhal]

there is kids laggin outside are base and hitting every shot

[dusty saddle]

!ticket make a ticket

[marble mantle]

Hey, @echo narwhal

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

fastest way

[echo narwhal]

there lagging and are shots are not hitting them bc of it

is that bannable

they all are flying and shit

[dusty saddle]

im telling you fastest way is an in game ticket

[echo narwhal]

im not a idoit

<@&274971100184576010>

can i talk to them

[dusty saddle]

an admin will decide what they see, you can also submit to FACEPUNCH by reporting with F7

[dusty saddle]

That is not how it works.

[fringe tree]

!report

[marble mantle]

Hey, @slim venture

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Tickets can vary depending on the workload of Admins, we hope to reach your ticket soon as possible

[leaden patrol]

hey

how to fix Steam Auth TImeout

No auth response

[dusty saddle]

!gamefiles Try this

[marble mantle]

Hey, @leaden patrol

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[hollow barn]

can i have some help in voice chat whenever someone has time

[fiery isle]

yo admins pls chek my ticket on rustoria us main

i swear all my tickets bfore wasnt lies

iamhacking name, he was not playign game for years

he is cheating same as some of his mates

pls chek report

[dusty saddle]

I have moved you to support room

[dusty saddle]

!appeal here

[marble mantle]

Hey, @hollow barn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty saddle]

!steamid

[marble mantle]

Hey, @hollow barn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusty saddle]

Thank you for submitting. Admins will take a look. Make sure to also report with f7 so that one goes to FACEPUNCH.

[alpine moon]

<@&274971100184576010>

[little trellis]

Need more admins checking on eu main so many fucking cheaters its insane

[alpine moon]

Come to the discord /Luke

[vast parcel]

.

[dusty saddle]

!tickets make the tickets please so ADMINS in game can review