support

[blissful herald]

and what does it say.... what reason

[tribal nova]

no reason

[blissful herald]

no reason at all?

[tribal nova]

you issued it :/

[blissful herald]

well try connecting back again

and read it again

[blissful herald]

so there is a reason then, correct

[tribal nova]

it says "banned come to rustoria.co"

[blissful herald]

!steamID

[marble mantle]

Hey, @tribal nova

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tribal nova]

76561199137674163

[blissful herald]

join voice channel waiting for support

[odd slate]

4 days waiting

[finite stirrup]

hello. I need help. I have already created Ticket #172f37

[sly finch]

can an admin help me, maybe found a cheater on toria long us

[marble mantle]

Hey, @sly finch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[gloomy sparrow]

Could you please elaborate

[leaden bronze]

ok i am coming

Someone can solve my problem

How can I contact the administrator who banned me, I need proof

[marble mantle]

Hey, @leaden bronze

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[leaden bronze]

It's you again. You know what I want

@blissful herald

[blissful herald]

and you know you not getting it

have a nice day

[leaden bronze]

Yes, my English is very poor, but I try to use a translator to communicate with you

We'd like to know who the man who managed the ban for us, can we contact him, or can you contact him for us?

Now I don't have to play games. My time is very free

[blissful herald]

as I said before, you got the 3 account of the cheater, thats all you getting, NOBODY will show you any video proof, so please stop asking

[leaden bronze]

If I'm in a good mood, I'll also take a trip to the country where rust's game company works to see if I can work this out

ok

But none of us have ever interacted with these three

The three players played the game for 11 minutes, 33 minutes, and 3 hours, respectively

[blissful herald]

yeah we Ban cheaters Fast, thats why they did not played long

[leaden bronze]

So what do they have to do with us? Touching T.C. or making a team together

Yeah, you're not gonna give us evidence without blocking it

[blissful herald]

I explained to your team mates already whats your case, am not going to type out 10 times for each of you. we done here talking

[leaden bronze]

No, no, no. My teammates told me

[blissful herald]

then stop asking

[leaden bronze]

But there's no evidence for a decision, just that you guys said, so may I take it that if you want to ban the team, you can do so without giving any evidence

yes or no？

[blissful herald]

NO server will give out Evidence so you can possibly try and avoid it next time

[leaden bronze]

And why are you so impatient to talk to us

[blissful herald]

because am talking to a wall atm

you not understand and just keep copy past same txt

even after I told you multiple times, you not getting any evidence

[leaden bronze]

It doesn't matter as long as the more I talk to your servers the more I get

[crisp heron]

what do i do if someone tell me there cheating

i have ss

[leaden bronze]

So I can only assume that this server can block the team if it wants to without any proof

Report him

[marble mantle]

Hey, @leaden bronze

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[leaden bronze]

You're the ones who won't let me play on this server, and I'm here for proof, and I've got a lot of free time since I stopped playing

[blissful herald]

you will need to find a new server for the next 30 days

[crisp heron]

💀

[leaden bronze]

Until someone pays attention

No, no, no. I just want to know about this server, the other servers I don't want to touch

[crisp heron]

why beef with the mods

[leaden bronze]

As you know, we have a lot of people on our team, and we will always appeal

Straight to a reasonable solution

Looks like you don't want to talk to me anymore

[blissful herald]

I have better things to do

[leaden bronze]

So I'm about to start

It's okay. I'll do my thing, you do yours

Now let's analyze our team

[blissful herald]

move to #general please as you do NOT need any asistance anymore

[leaden bronze]

no

i need

[raven mist]

Are you stupid? Read again and move to general. Holy shit stop wasting their time

[leaden bronze]

I thought you had more work to do

I told him to ignore me, and I said my own thing, because they wouldn't give us evidence to ban us

You're the administrator

[raven mist]

Ofcourse they wont and never will. Been like that since the start of Rustoria and it wont change because you keep asking

[leaden bronze]

I can talk to you, too

[blissful herald]

in #general you can

[floral delta]

how do I find out how much I was banned for playing with a cheater?

[near halo]

@blissful herald we would like to make a suspicious player notification with our clan

[marble mantle]

Hey, @near halo

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[odd slate]

my ban appeal someone replied to it the second day asking for proof and never responded after that i did what eternal told me sent my picture proofs threw a ticket because i didnt know how to send proof threw the appeal and ive just been waiting ever since

the ticket with the proof got responded too saying that he forwarded it to the ban appeal also

[hybrid scaffold]

there is a guy making a glitch

[quaint patrol]

!ticket

[marble mantle]

Hey, @hybrid scaffold

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[azure lake]

!link

[marble mantle]

Hey, @azure lake

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tacit gorge]

!ticket

[marble mantle]

Hey, @tacit gorge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shrewd kestrel]

hello, I am being kicked off the official rustoria servers due to a hacking error.You can unban me, I played on this server for only 10 minutes and got out.without having any cheats!!!

[marble mantle]

Hey, @shrewd kestrel

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ashen topaz]

srver full of russians and ukrains, no game play or fun at all

[quaint patrol]

Okay?

[tough shard]

Do i need a whitelist to use VPN?

[crisp heron]

!ticket

[marble mantle]

Hey, @crisp heron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ocean thistle]

We allow VPN on Rustoria servers. Please feel free to connect without whitelist 👍

[tough shard]

ty

[ocean thistle]

No problem!

[rapid sphinx]

hey, i've connected my steam account to the rustoria website to see my server stats, but it's showing me a really old 'version' of my steam account (different name and pfp that i've used like 3 months ago). it didn't update my server stats either. any idea how to resolve this?

[tawdry furnace]

where is rustoria monday?

[blissful herald]

#general message

[red yacht]

I was just banned for "hacking" and i am not using anything?

[boreal thistle]

!appeal

[marble mantle]

Hey, @red yacht

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grizzled torrent]

I get this error even though I close and open the game

connect attempt failed

can admins help

[raven bison]

@grizzled torrent please make a #network-support-old ticket

[turbid forge]

Im rustoria prisoner unmute me !@!@!

[near halo]

@raven bison I was reading server rules, and when i read about gamebans those gamebans on rules is from Rust or other games within 180 days?

[fringe tree]

To my understanding it’s only Rust EAC bans

!rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[near halo]

Have any confirmations about? Because when someone get game banned in a game Steam don't show from what game a player was banned

[fringe tree]

Well, if admins find out whoever would be in trouble

To my understanding, there are websites that can inform where the VAC ban is from. I’m not sure what tools are available

They’re are always watching and wanting to provide a safe community

[jolly socket]

!REPORT

[marble mantle]

Hey, @jolly socket

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[raw arch]

not true. I got banned and I wasn't cheating. Some dude I just met turned on his cheats, didnt tell anyone and got the whole team banned.

[fringe tree]

!appeal - If you're caught interacting a cheater, it may be possible that you get banned as well. If you have evidence of the player cheating, you can make a report as well.

[marble mantle]

Hey, @raw arch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[wanton storm]

how do I report someone

[fringe tree]

!report

[marble mantle]

Hey, @wanton storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wanton storm]

thx

[fringe tree]

Try to get in contact with the Admin named, "Skyline"

Yes.

!appeal - Make an appeal in the meantime as well

[marble mantle]

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heady mango]

why not do the restart at like 6am when no ones on instead of 10am 😦

[fringe tree]

You would have to speak to Skyline in regards of that.

[blissful herald]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[blissful herald]

join waiting for support channel please

[lament raft]

need support asap

[grizzled sigil]

@balmy cypress check my payment support plz

[fringe tree]

Hello

[lament raft]

i need help with my payment ticket

i need to transfer vip

[grizzled sigil]

<@&874995535881326632>

can anyone one check my payment support

[lament raft]

fr me too

[limpid ether]

How did I get a ban without any explanation? Appealed it just straight up said I'm not welcome here. I'm not even sure what I did?

I have numerous videos on rustoria servers and feel like i've done nothing but talk good about them...not sure what the issue is

[fringe tree]

There are only a handful of people that can take care of payment support tickets.

[fringe tree]

!appeal

[marble mantle]

Hey, @limpid ether

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid ether]

I just said I appealed it

[fringe tree]

Apologies, I'm still waking up right now and multitasking

[limpid ether]

You're good

Who do I have to talk to. More than half of my 20,000 hours are on Rustoria servers and i'm not even sure what I've done

[fringe tree]

Have you tried connecting to the server? Usually it will supply the reason why you were banned

[limpid ether]

It just says play elsewhere

It has to be a mistake or something, I legitimately have no clue why this would happen

The only thing I can think of is that one of my previous names was Vincentsmg and he's banned on your server so maybe whoever banned me thought I was him?

[thin plover]

That would not get you banned

Simply wait for your appeal to be answered

Whoever ban you will look at it

[limpid ether]

My appeal was answered with "Good evening, that won't be needed. The ban basically means you're not welcome to play on Rustoria servers. Have a good day."

[thin plover]

Well there you go

[lament raft]

anabolic are u able to handle vip transfer tickets

[limpid ether]

So I guess i'll never know why?

[thin plover]

No, only FEW people handle these tickets

[broken wigeon]

yo jenx

[limpid ether]

I've been a huge supporter of rustoria since the begining this feels like getting stabbed in the back

[lament raft]

fucjk

[thin plover]

I am currently not at my computer as I'm working but I can try to look at it later if I'm able to

[limpid ether]

Thanks

I'm just so confused hope you understand

[thin plover]

It's just to keep your personal information/payment info as secure as possible 🙂

[lament raft]

ye but its just transfer thats so dumb

[thin plover]

Just dm me your steam ID and I'll look at it later today

[limpid ether]

Thanks, will do much appreciated

[thin plover]

I know but like I said I do not have access to that, you will have to be a little patient

[lament raft]

mhm

[broken wigeon]

go jenx

me and my duo just got banned for playing with hacker but its just me and him

who is the hacker?

[boreal thistle]

!appeal

[marble mantle]

Hey, @broken wigeon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[broken wigeon]

already did, but why am i even banned if both of us have playing with hacker ban and neither of us were hacking or got banned for hacking

[boreal thistle]

I am sure admin wil explain in the appeal 🙂

[broken wigeon]

so i have to wait hours for a explanation on why im banned? i didnt play with a cheater and im banned for playing with hacker

my appeal will get denied without even being able to respond as usual

[rapid sphinx]

hey, i've connected my steam account to the rustoria website to see my server stats, but it's showing me a really old 'version' of my steam account (different name and pfp that i've used like 3 months ago). it didn't update my server stats either. any idea how to resolve this?

[boreal thistle]

If you appeal is denied that mean that the ban was correct.

[broken wigeon]

it wasnt denied yet but yall deny appeals without the person being able to speak even

[fringe tree]

Hmm, you could try removing the linked account and trying to link it again.

[rapid sphinx]

already tried, no effect

[toxic shard]

It's a knows issue we hope to be able to work on soon

[rapid sphinx]

alrighty cool

[torpid bridge]

eu monday rustoria

[fringe tree]

!report - Please don't call out cheaters, make a ticket instead.

[marble mantle]

Hey, @torpid bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torpid bridge]

!report

[marble mantle]

Hey, @torpid bridge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torpid bridge]

why are ppl allowed to play on your server with a recent vac ban?

and fresh steam account with 2 friends

[stark kindle]

Hello can i get support from a admin please, there is a grupe that we think one is or all are esping just by the way they behave:

[toxic shard]

https://rustoria.co/rules

[toxic shard]

!ticket

[marble mantle]

Hey, @stark kindle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tacit quest]

@toxic shard I'm a member, but I got banned. My teammates are fine

[grizzled sigil]

@toxic shard admin i get vpn banned，can u unbannedme

76561198269083064

[boreal thistle]

!appeal

[marble mantle]

Hey, @tacit quest

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

Fastest way to get support is via our appeal system.

[grizzled sigil]

appeal system show me iam not banned

but i can not join sever

[boreal thistle]

Are you sure you are logged in on the right account?

[solid quest]

Hi I'm having trouble logging in one of your servers

[boreal thistle]

Can you elaborate?

[fresh cave]

When I disconnect and reconnect it keeps reminding me that I am playing with hacker,But I am not playing with any cheaters and my teammates are not banned, please help me

[solid quest]

I'm trying connect to rustoria 3x no BPs and when it's done loading I don't get to see the anything, just get kicked out and it say's Disconnected:Hacking

[fresh cave]

admin help me

!ticket

[marble mantle]

Hey, @fresh cave

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[solid quest]

I don't understand what is going on and why I would get this message

[boreal thistle]

!appeal

[marble mantle]

Hey, @fresh cave

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thorny dune]

Hey there, this should now be solved and you can connect.

[boreal thistle]

You got banned

[solid quest]

I haven't played on any of these servers tho ?

[boreal thistle]

You can appeal the ban using our website.

[solid quest]

how is it possible?

[boreal thistle]

A ban on one of our server is a ban on all of them.

[thorny dune]

Hello, I've gone ahead and fixed this for you so you can now reconnect.

[solid quest]

seriously I haven't played any of your servers because I haven't played in a while

[fresh cave]

thanks

[thorny dune]

!steamid

[marble mantle]

Hey, @solid quest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solid quest]

thanks I'll try

here is my steam id 76561198093207896

[thorny dune]

Thank you, should now be fixed and you can connect

[solid quest]

thank you

[patent mirage]

https://www.youtube.com/watch?v=opXRHyH75DM&t=8s

Enough proof for 2 week break mee tinks

[grizzled sigil]

Can't connect still

[boreal thistle]

Wait about 15 minutes before trying again.

[grizzled sigil]

76561198269083064 my steamID

sure

[thorny dune]

As Dr Zoidberg has mentioned, wait a while before trying again as spam connecting can cause issues. You should be fine after doing this.

[grizzled sigil]

yea

[grizzled sigil]

15min try again can't still

[fringe tree]

"As Dr Zoidberg has mentioned, wait a while before trying again as spam connecting can cause issues. You should be fine after doing this."

Were you spamming to connect?

[grizzled sigil]

No，after about 10min try again

it still can't

[fringe tree]

Would try to reach out to an Admin.

[jolly summit]

hello i was asked to come to discord and banned

@west mica why is this

[fringe tree]

!steamID

[marble mantle]

Hey, @jolly summit

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fringe tree]

Please grab your STEAMID

[jolly summit]

76561199145210996

[fringe tree]

Just please wait as AWZ3 prepares to meet with you soon

[west mica]

Please join #368790610783764480

[jolly summit]

@west mica

[glass canyon]

Hello, can you check why my account is banned https://steamcommunity.com/profiles/76561199466936759 / and is it possible to unban it because I haven't played with cheats and I'm not playing

[solid grail]

<@&274971100184576010> Rustoria.co - EU Mondays It shows that the server is banned, there is no ban in the appeal ticket, please help to check Steam ID:76561199571127335

[fringe tree]

!appeal

[marble mantle]

Hey, @glass canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fringe tree]

Please don't ping Admins unless it's urgent

[fringe tree]

Additionally, to check the reason connect to the server and it should be able to supply an answer

[solid grail]

@fringe treeAppeal tickets don't have any injunctions

[fringe tree]

Did you link the correct Steam account to the website?

[solid grail]

yes

[grizzled sigil]

@fringe tree the same situation with diane

[fringe tree]

So just to reiterate, when you login to the website and try to appeal the ban, it doesn't allow you to create an appeal?

[grizzled sigil]

it does show me i am banned

so i cant appeal

[solid grail]

ban Not Found

Try connecting to our servers. Your ban may have expired.

[fringe tree]

It may be a network issue

are you using a VPN?

[boreal thistle]

I am sorry admin told you that there is no issue so you have to wait 30 min exacly this time and connect again.

[solid grail]

yes

[fringe tree]

So that is most likely what is causing the issue

[grizzled sigil]

i have to wait 30min?

[solid grail]

Can help fix this problem code

[fringe tree]

Please make a #network-support-old ticket to get further assistance

[fringe tree]

Yes.

I would probably wait 45 minutes instead just to avoid any further issues

[grizzled sigil]

Ok if still cant i come back

[boreal thistle]

Yup.

[grizzled sigil]

@boreal thistle i need another support， i need to switch vip from eu Mondays to eu main

[boreal thistle]

https://discord.com/channels/274965952116817920/883058174570135572

[grizzled sigil]

I did it but Noone reply me

[boreal thistle]

Not every admin can handle vip support you need to wait for reply.

[grizzled sigil]

ok

[boreal thistle]

When did you buy the vip?

[grizzled sigil]

yesterday

[boreal thistle]

Did you play on it on mondays?

[grizzled sigil]

yea

[boreal thistle]

Then from what i know the swap policy the admin wont do it, but i am not a admin and you should wait for the response.

[grizzled sigil]

ok ty

[weak stump]

the staff member koni is xray vision to raid us

[fringe tree]

Hmm?

That's not us

!report

[marble mantle]

Hey, @fringe tree

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please make a report against the player

[weak stump]

how do i do that through the game because i thought he was cheating but then i see the staff sign

[grizzled sigil]

<@&274971100184576010> <@&393554009799000064> can someone reply my payment support

[quaint patrol]

@boreal thistle was correct, because you have played (used) the vip, it cannot be refunded or swapped

[quaint patrol]

You can still put a ticket in even if you believe they are chat moderators

[weak stump]

I havnt got any evidence other than doors on my base but ill try to get some they said they deleted my report for some reason

[mild ermine]

Guys, I need help. My movements in the game are like in slow motion meanwhile fps and internet are good. What might be the problem?

[quaint patrol]

Even without evidence you can still submit a ticket, I would recommend trying to obtain evidence to help the investigation

[topaz arch]

us monday crashed?

[long pond]

@fossil igloo MONDAY IS FUCKED <@&274971100184576010>

[regal hull]

pls rewipe mondays

[nova ruin]

yeah us mondays have problem

[smoky cape]

Devs have been alerted

[heady mango]

@smoky cape moo

[nova ruin]

alright let us know when server back

[heady mango]

@smoky cape moo?

[smoky cape]

This is support 😭

[heady mango]

moo 😦

[solemn hedge]

WHEN SEVER UP?

[fringe nova]

So if I made an appeal where would I be notified?

[smoky cape]

You will get a response from a bot in dms

[fringe nova]

Does that happen right after I make the report

[smoky cape]

No. When an admin responds to your appeal, the bot will dm you

[thorny token]

EU Long is melting rn. Please check on it thanks ❤️

[fringe nova]

Okay thank you hopefully it can be resolved, I joined a team with a cheater and didn’t know 😒not my fault tbh

[desert hedge]

why Rust+ still disabled on Br main? we can expect will be avaliable on Wipe Thursday?

[quaint eagle]

US Long crashed

[dawn laurel]

US LONG DOWN

[marble mantle]

Hey, @unique quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[graceful creek]

US Long is down, can we speed this up I got fert to sell

[river sparrow]

Just bought VIP as a gift its been over 10 minutes and he is still in queue.

He's restarted his steam already.

76561198422955835

[balmy cypress]

Looking

[balmy cypress]

Seems to be active, perhaps they're connecting to the wrong server?

[graceful creek]

Luke, servers down do we have an ETA?

[silk pier]

ily crackin

[balmy cypress]

asap

[river sparrow]

He's connecting to the correct server

[graceful creek]

Love ya 2 buddy

[quaint eagle]

it has to be a voice changer you use right? Shit is too good

[midnight spear]

im frozen in the sky on rustoria long i want refund

[graceful creek]

nonono

[silk gull]

shut up dj you idiot

[silk pier]

g16 #1 crackin fans

[graceful creek]

We love to hear it!

[stark pilot]

Hi

I have too high and unstable ping in one of the servers

My internet is wroking fine, seems like a server issue

can someone help me?

[native cove]

Make a ticket on #network-support-old

[raw arch]

thats the thing I did not know he was cheating. I wasnt even around him, fighting with him when he was cheating so I did not know. The leader of our team told him not to use any cheats before the wipe and told the rest of the team after we have already been ban. I feel like this is unfair

[fringe tree]

I’m sorry that you have to deal with this. Please just make an appeal and wait for a response.

[native cove]

If he’s on your team it’s still classified as injustice really

[long drift]

Bro admins are yall slow answering ticket

[native cove]

Which means it’s a form of association regardless

[raw arch]

If i knew he was cheating I would of left the team

[native cove]

If he’s out there fighting and getting other peoples loot back into your base it’s still association regardless

[raw arch]

He did it while I wasnt even at the base, how would I know?

[native cove]

It sucks dude but at least you know to avoid that guy now 🙂

[boreal thistle]

I connected to the server and for me the ping is good but you should wait for the reply on the network support ticket.

[stark pilot]

Okay

I am connecting from Asia

Maybe issue lies there somewhere

Someone else is also experiencing the same

[raw arch]

True, but the man ruined the wipe for me and the rest of the team. As soon as we got kicked I said "wtf, whos cheating?!" then the man left our discord group and blocked everyone. He wasn't my friend Just someone the group picked up. How am I suppose to prevent that from happening when I am completely left in the dark but some how im still held accountable? that is absurd.

[median ibex]

does any admin here?

pls. need help

[quaint patrol]

It is your responsibility to know who you are playing with, not the staff’s responsibility

[fringe nova]

How are we supposed to know they’re cheating my guy ??? We played for 30 mins

[quaint patrol]

Don’t play with people you don’t know?

[fringe nova]

Why do u guys have a “LFG” then ???

[raw arch]

youre telling me when u you play with a team you know everyone?

and evem if you do

one day they can wake up and change

[fringe nova]

Why do yall have LFG ???

[raw arch]

and decide to fuck everyone

[quaint patrol]

Like I said, it’s YOUR responsibility, it’s the risk you take when you play with randoms

[fringe nova]

Where’s the fine print where it says that ?

[quaint patrol]

@fringe nova anything else?

[gloomy sparrow]

https://rustoria.co/rules/vanilla

[fringe nova]

It says know where to know who you’re playing with ?

@quaint patrol

[quaint patrol]

Your question makes no sense

[midnight spear]

jacob what is up with EU Long???

or any admin?

[median ibex]

can someone check this account pls? 76561199171603542 can not get in server

[thorny token]

"EAC : Heartbeat timed out" error on the second EU long crash. I dunno if that helps you guys.

EU Long crashed again btw.

[open locust]

yo i got a hackin ban on rustoria lmao can someone help me

issa false ban ^^ btw

[midnight spear]

open slots on eu long????

[thorny token]

EU long is repeatedly hard crashing rn.

[quaint patrol]

!appeal

[marble mantle]

Hey, @open locust

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

!serverslots

[marble mantle]

Hey, @midnight spear

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[median ibex]

appeal already.ticket number:83fe8f

[quaint patrol]

Please be patient, appeals can take 1-3 business days

[native cove]

That’s a good ass reply xd

[median ibex]

他的账号被调查3天，显示异常账号，现在调查结束，他的账号是干净的。

[boreal thistle]

你的意思是他的账号被解封了？

[median ibex]

yes

[boreal thistle]

他什么时候解禁的？

您的朋友必须等待 30 分钟而无法连接到服务器，然后再尝试。如果这没有帮助，那就回来不和。

如果您的队友因与作弊者一起玩而被禁止，他们需要提出上诉。

[median ibex]

我想提出一点建议，需要调查3天的账号被踢出服务器的人，这个没有任何问题，但是作为组队的同伴来说，提示与外挂者一起玩游戏而被踢出服务器，这个问题我觉得很不合适，这样的决定影响了其他人的游戏体验。 因为这个问题在我身上已经出现了两次。

因为一个玩家的3天调查导致一个队伍12个人因此被封禁游戏，而且原因都是显示域外挂者一起玩游戏，这样对于真正没有与外挂者玩游戏的玩家来说是不公平的，希望这个问题能够得到重视。

希望后面可以改进成为只踢出那个需要调查3天的玩家，而不是全队踢出去。希望接纳

[woeful crypt]

CHINA #1

[boreal thistle]

我建议在这里留下您的建议: https://discord.com/channels/274965952116817920/391694431272566795

[median ibex]

thanks

[median ibex]

76561199171603542 he still can not get in the server.

it show hacking

[boreal thistle]

Is the ban visable on the rustoria website?

[median ibex]

ticket number: 83fe8f

[fringe tree]

#looking-for-group

[median ibex]

no more.

but he can not get in server still

[fringe tree]

Are they using a VPN?

It may be booting them off considering a VPN

[median ibex]

all chinese play using vpn i guess

cuz high ping without using vpn

[fringe tree]

It may just may be the VPN, I'd advise making a #network-support-old ticket

[median ibex]

你能帮我申请一下吗？76561199171603542

[quaint patrol]

You have appealed the ban, he needs to wait until an admin looks, if it’s due to VPN he will be unbanned

[desert hedge]

why Rust+ still disabled on Br main? we can expect will be avaliable on Wipe Thursday?

[green peak]

how i can verife my account on the server

[quasi dew]

Just link your Steam Account on our Website. https://rustoria.co/link 😄

[fringe tree]

Wipe for BR Main should still be on Thursday

Additionally, I'm unsure why Rust+_ Isn't compatible with BR Main. It should be able to work similar to all other servers.

[surreal rose]

Yo is it possible to make a ticket?

I need to report someone

[lyric basalt]

!ticket

[marble mantle]

Hey, @surreal rose

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[surreal rose]

!ticket

[marble mantle]

Hey, @surreal rose

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[desert hedge]

thank u for the response, but Rust+ is actualy disabled on the server, is a setting what can be configured by the managers, and it help me to dont be offlined heheheh

[raw arch]

another thing.. how is this flight hack?

[near halo]

What??? 🤣

Sometimes theses flyhack kicks are insane

[raw arch]

honestly

[near halo]

Maybe happened because a desync or lag

Do you still have your loot? Did you come back faster?

[raw arch]

I did thankfully. I'm just wondering why the system just hands out kicks and bans like its nothing

[quasi dew]

Hey. Unfortunately, it is possible for something like this to happen, for example, if you have a poorer connection to the server or something like that 😄

[topaz arch]

ÊVERYDAY CHEATER ON US MONDAYS

so crazy

[raw arch]

Ive never been kicked from the server like that before. It kicked me as i jumped and said flyhack and youre telling me thats cuz of "poor connection"? make it make sense

[near halo]

Can happen with everyone, and he said that's a example

[quasi dew]

As already mentioned, it could be a possibility, but it doesn't necessarily have to be. Maybe the server had some problem at the time, something like that unfortunately cannot be ruled out. As long as it doesn't happen to you often, everything is fine. If it does happen, please report it again in the future. 🙂

[raven mist]

Blame EAC , it happends in rust all the time

[limpid ether]

Hey @void condor do you mind adding me back, I’ve been trying to get a hold of you for quite a while now and it doesn’t look like I can dm you without adding you

[void condor]

No need for that, I was the one that declined your appeal. I also told Jenx to respond to you with the same message. As I said in the appeal. You're not welcome on our servers.

[limpid ether]

Can I ask why?

I’m beyond confused I’ve always been a huge supporter of rustoria

My next video I’m putting out is on your servers actually ironically

[nocturne jewel]

how meny days left i got for eu medium vip?

how do i check

[zinc delta]

do you remember when you bought it

[nocturne jewel]

not rly

thats why im here

i think i still got it for wipe

but not sure

[zinc delta]

you can maybe know when you cant like skip the que

i don't know but maybe you can check like maybe website that you bought it from

[nocturne jewel]

<@&274971100184576010> help plss

[outer sierra]

just go here on rustoria website, then select account and it will show you how many days of vip u got left

[void condor]

You were banned on the 01/04/2024. Have a think what you might have been doing around that time

[gloomy sparrow]

@versed crest how can we help

[limpid ether]

That was months ago I can’t even remember what I had for dinner last night

Probably playing rust? lol

If you can help me out a little bit I’m an open book, I just need to know what I did

Last wipe I played on Rustoria was with sinks and we made a banger video

[river sparrow]

We just reported some dude we thought was cheating on US Mondays and we all got kicked with a bunch of red text on the left side of our screen. Now it won't let me online on steam its so weird.

[raven mist]

Sounds like a rust client issue

Also its tuesday so probably steam maintenance?

[gloomy sparrow]

Yessir

[lethal inlet]

Hi, i just reported someone for cheating and then i got kicked within seconds?

[river sparrow]

We still have players logged on though

[timid coral]

My teammate and I both reported someone who was very suspicious (hacks/walls) and we both ended up getting kicked

[river sparrow]

It was only when we sent the ticket through F7

[timid coral]

and we got an error for the report saying that it is null

[raven mist]

Its steam, others having it too

[river sparrow]

Word

[timid coral]

Other ppl on the 5x are complaing about the same guy n same issue

[raven mist]

Its steaaaaam 😂

[river sparrow]

Idk everyone that F7d this kid got kicked all im sayin

[raven mist]

Wouldve been very unlucky timing

[timid coral]

Cant log back in now

[raven mist]

Yes.. because of steam maintenance

[gloomy sparrow]

Btw if you wish to report someone please do it via the /ticket command ,the F7 goes straight to facepunch so it’s always good to report them there aswell

[dapper shale]

what is f7d

[limpid ether]

I’m locked up 😭

❤️ rustoria

[timid coral]

is /ticket gonna kick me

[raven mist]

No and f7 is also not going to kick you

[timid coral]

it j did

[raven mist]

Not sure if you are trolling right now

Its steam maintenance

The timing was very unlucky

[timid coral]

https://tenor.com/view/funny-face-goats-kisses-lick-gif-16697053

sorry shenzyyy

[raven mist]

No problem

[lethal inlet]

hi i just reported someone in game and got kicked

whats wrong with rustoria

[raven mist]

[timid coral]

LMAO

[raven mist]

Steam maintenance

Nothing to do with rustoria lmao

[timid coral]

Shenzyyy how long is it gonna last

[lethal inlet]

but my steam is fine

[thin plover]

it's been a thing for a long time

Tuesday = steam maintenance

[raven mist]

[lethal inlet]

wellllll if you really say so

[timid coral]

photoshop

[lethal inlet]

how long does this take then

[quasi dew]

Just wait out if the Problem is still there when Steam is back online like @raven mist said. 😄

[lethal inlet]

i was going crazy

[raven mist]

Let me dial up steam

[timid coral]

thank you

[raven mist]

Np

[gloomy sparrow]

Seems to be going back up now

[lethal inlet]

WOOOOOOOO

[timid coral]

Thank you everyone for fixing steam

[lethal inlet]

if i got raided can i have a refund?

[thin plover]

I'm calling Gaben

he said he's working on it PERSONALLY

[quasi dew]

Unfortunately not, we don't refund anything in-game. 😄

[lethal inlet]

why not then

[raven mist]

Because its steam?

[lethal inlet]

idk why you're being rude to me

[raven mist]

[timid coral]

See you guys next tuesday

[quasi dew]

Unfortunately, we can't check this so easily and that would simply be too much given the number of players. Otherwise everyone comes and wants something in return. Sorry, just hope ^^

[lethal inlet]

literally crossing my fingers right now.

[analog hemlock]

If you get tired of answering customer's questions take a break shensyyyyyyyyyyyyyyyyyyyyy with way too many y's

[raven mist]

So rude

Customers questions? Is this my shop

[analog hemlock]

Of course not. You don't own anything.

[raven mist]

I own your heart

[analog hemlock]

No, my only love is for @lethal inlet

[lethal inlet]

I also agree

so shenzy back off

[devout robin]

It says I dont have steam auth

[lethal inlet]

its because rustoria is down

jk

[slim yoke]

hmm

[lethal inlet]

here

[devout robin]

How do I fix?

[timid coral]

give it a few mins mine just started working again

[slim yoke]

i believe it has to do with steam's cloud services and etc.. Im getting auth error and before i was getting a steam cloud sync error.. some stuff def happening that is odd

[devout robin]

I was playing earlier

[slim yoke]

usually just wait it out..

[lethal inlet]

i closed my steam and now im good

[slim yoke]

im in

[limpid ether]

Alright so I did my due diligence to figure out what I was doing on that date and I was getting bps on rusticated EU long for force wipe

Which leads me to be even more confused lol

I have screenshots to back this up

Can you please just tell me why I’m banned? This just sounds like a huge misunderstanding and I’d like to come to a resolution

I’d like to discuss this privately but it doesn’t really look like you are giving me many options to via DM or the rustoria website

[thin plover]

#looking-for-group

[rotund panther]

Can someone ban neshali off us long, been hours of blatant cheating

getting old now

[outer sierra]

!ticket

[marble mantle]

Hey, @rotund panther

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary harness]

can i talk to someone lmao it says disconnected hacking and this happen before to me a little ago the admin said someones account with falsly linked with my steam and i was just playin one hour ago and been playing the last few wipes says my only ban which was false ban and alreadu approved was 7 months ago on eu main

[thin plover]

fixed, you can join again in ~10 minutes

[hoary harness]

aight bet ty

what was the problem if i can ask same thing im guessing ?

[hoary harness]

or was it like actually me getting false banned

[thin plover]

just something linked to you, I can't really go in details but you were not "banned" let's leave it at that haha

[hoary harness]

lol alr

ty

[fallow dock]

Yo any admins on?

[near halo]

can i get sum support bro

[fallow dock]

I have this same issue it’s not letting me play because I got disconnected hacking can this be fixed for me as well. I made an appeal and they didn’t give me any feedback and just kept my ban how is this possible. I’ve never been banned from any server

[near halo]

main originally got ratted , hopped on rustoria for the past 12 hours , killed the same 2 people over and over again , they start a ban report spam chain and i get falsly banned cause i get 40+ reports in literally 5 minutes

[fallow dock]

@thin plover

[near halo]

a mod didnt even check anything about me they just assume i was cheating cause of my hours when my main account (3.2k hours) got ratted when i tried to get a prem pro vid editor

@thin plover can you actually look into my ban

https://steamcommunity.com/profiles/76561199660493531/

[thin plover]

I'm going to need some steam ID

i don't know who you guys are

[near halo]

just got banned right now cause i got mass reported by 14 + people including randoms ive never even shot at before

[fallow dock]

Here is my steam ID

[thin plover]

yeah that's not how it works

[fallow dock]

76561199576854611

Like I said i got disconnected for hacking and I’ve never been banned

[near halo]

well since i got accused i wasnt fighting anybody

[fallow dock]

I’ve only played for 400 hours

[near halo]

i couldn't get back into my base

i was stuck outside cause i was getting roof camped

literally naked and i get banned

not even spectated or anything

[fringe tree]

!appeal

[marble mantle]

Hey, @fallow dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

straight up banned while being naked for 25+ minutes

trying to get into base

[fallow dock]

@fringe tree I already made an appeal and no one gave me any feedback they just kept my ban

[near halo]

^

[fallow dock]

How does that make any sense

[fringe tree]

Just make an appeal and see what is the response. As jenx stated, being mass reported without valid proof doesn’t mean anything.

[fallow dock]

I already made an appeal and i’m still banned

[fringe tree]

Takes 1-3 business days, if it’s declined I’m afraid to say that is the final decision and it was correct.

[fallow dock]

How bro i’ve never been banned that doesn’t make any sense

[near halo]

i understand that but i am going to get offlined the people who started the mass report chain lost boom mid raid

because they dont know how to play the game

i gave my inside bag to a random accidently so i was stuck outside

[fallow dock]

So I get banned for 0 reason and it stays?

[near halo]

i literally got banned while i was unable to get inside of my base

i need someone to atleast look into the ban is what im saying

in 1-3 days all my loot is gone

[fringe tree]

I can’t handle tickets, but as stated above if it’s declined than you either have to wait or if it’s permanent then it’ll remain like that to my understanding

[fringe tree]

Connect to the server for the reason

[fallow dock]

I did

It says Disconnected hacking

[peak monolith]

There you go. There's the reason.

[fringe tree]

We apologize, the admin team constantly works on tickets and appeals.

[fallow dock]

Bro I never cheated the fuck?

[peak monolith]

!appeal

[marble mantle]

Hey, @fallow dock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fallow dock]

I don’t even play rustoria

But my buddy invited me

[fringe tree]

Make an appeal

[fallow dock]

I already did bro

[fringe tree]

Not much can be done else wise besides going into thorough detail in the appeal

[fallow dock]

It said was banned 26 months ago on rustoria eu small? I don’t even live in EU

[fringe tree]

Again if it was declined, then it’ll remain like that

[fallow dock]

And my account has 400 hours

[near halo]

@thin plover can you look into my ban like you did for that other dude

[fallow dock]

I just got rust

[fringe tree]

Your account may have been compromised. We’re unsure

[peak monolith]

They will answer you in a ticket.

[midnight depot]

how do i report a guy

[thin plover]

you're going to need to appeal

[peak monolith]

!ticket

[marble mantle]

Hey, @midnight depot

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fallow dock]

They didn’t answer me

[near halo]

did they appeal

[fallow dock]

They just said nothing will change and it’s correct

[near halo]

if i make an appeal ticket can u work on it rn

[fallow dock]

And kept my ban

[near halo]

1-3 days all my shit is gone

[thin plover]

post your main account in your appeal too for the admin

[peak monolith]

Their decision is final then.

[fallow dock]

BRO WHAT

IVE NEVER BEEN BANNED

what kind of shit server is this

[ebon shuttle]

IF U HACKING JUST SAY THAT

[fringe tree]

We apologize, but as Partner John stated it’ll remain like that

[near halo]

ill look for it my whole email with it got ratted

[fallow dock]

Bro how is that fair

[near halo]

thats literally the reason im on a diff acc

[peak monolith]

Sorry you feel that way.

[fringe tree]

It’s fair as they reviewed the appeal and it was issued appropriately

[fallow dock]

Rustoria is a piece of shit. How am i banned for nothing was I like linked to someone?

[thin plover]

you won't be getting any answers, best of luck my friend

[near halo]

rustoria just like reddit i guess

[fallow dock]

Rustoria is dogshit

[near halo]

mods dont script check

[thin plover]

yes please

[near halo]

or nun

[thin plover]

no need to, but please look for your main account, could be useful for your appeal when the admin look at it

[near halo]

no bro im getting the fuck off rustoria

literally had boxs of pure farm

to get false banned by 2 russian retards starting a mass report chain

[thin plover]

you didn't even make an appeal

[near halo]

yea cause im going to lose my fucking loot

i have 16 hours of upkeep in my base

[thin plover]

maybe if you make an appeal...

[near halo]

1-3 business days is not 16 hours

[peak monolith]

They are willing to help you appeal your ban?

Right now.

[near halo]

bro who is they

i wanna speak to the dude that banned me for being naked outside my base for half an hour

[peak monolith]

You have an admin talking directly to you. If you would like some help, just please do what they say and make the appeal.

[acoustic hound]

COME PLAY MINECRAFT

[devout robin]

How do I see how many hours I have in the server?

HOW DO I ONLY HAVE 7?

I played more than that

I played atleast more than a day

My stuff is wrong

[near halo]

@thin plover made an appeal

[devout robin]

Or is it for the wipe?

[near halo]

take a look at my base too if ur the one reviewing it

[shy remnant]

We do not interfere with gameplay at all

[near halo]

you dont have to interfere with my base

i explained how my base was loaded out but i couldn't explain it well

[devout robin]

How do I see how many hours I have in the server?

[near halo]

its a 4x4 with a 2x2 core

[devout robin]

Us mondays

[shy remnant]

Battlemetrics probably

[devout robin]

Where do I go for that?

[shy remnant]

Or go on https://rustoria.co > Profile (top right)

You’ll have a time played section in « Misc »

[devout robin]

It only shows 7 hours but ive played in us mondays longer

I played 7 hours this wipe but not in generao

general*

[near halo]

@shy remnant

i sent the people in dms

[safe fox]

how do u ban appeal

[shy remnant]

!appeal

[marble mantle]

Hey, @safe fox

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[digital citrus]

does toria med save bps from past wipes

[devout robin]

@shy remnant ^

[violet otter]

how long does it normally take for a ticket to be answered

[odd slate]

124141242141 somebody check my appeal its been 5 days

[near halo]

thats what im saying bro

my base is going to be fucking gone because of a false ban

those same 2 russians reported me and i was fine , the second i get reported falsly by 14 people i get fucking banned

[devout robin]

@shy remnant How do I see how many hours total Ive played in the mondays Us server? It syas I only played 8 hours but Ive played more than 8 hours Ive played like days

[outer sierra]

bp's on medium are wiped every force wipe, you can check it on #oldserverinfo

[regal summit]

I just got on US mondays which i've never played before and I got banned for hacking, I didnt even get to wake up in the game , i;ve already made a ticket but I think its fucking stupid

[near halo]

and i got fucking raided just saw my friends screenshare

nice

[outer sierra]

you can find your profile on battlemetrics and check how many hours you've spent on each server

[near halo]

fuck rustoria i literally said it would happen

[devout robin]

Thanks

[devout robin]

How do I do it?

[violet otter]

never even played toria and got diconnected for hacking

[outer sierra]

are you connected to any server right now?

[devout robin]

Yes us mondays

[outer sierra]

https://www.battlemetrics.com/servers/rust/12410930

you can do ctrl+f to find your name here

then just click on it and there's your profile

[lethal elk]

https://tenor.com/view/brooklyn-nine-nine-test-results-dumb-dumbass-you-are-so-stupid-gif-14192289

[devout robin]

Is this enough to sign up for staff?

[lethal elk]

Never played but discord member since 2020 💀💀

[outer sierra]

#staff-applications

[devout robin]

Would be more but I took a huge break for like a year or so

[outer sierra]

you need to appeal, I can't help more 🤷‍♂️

[devout robin]

If I became staff would I still be able to play?

[violet otter]

wont let me appeal says im not banned

[violet otter]

yeah

[torpid pawn]

yes

[devout robin]

@outer sierra ^

Oh bet

What staff cant? Im a lil confused

[outer sierra]

administrator can't play on rustoria

[torpid pawn]

Probably certain admins

[devout robin]

Ah damn it

[torpid pawn]

it takes quite a while to reach that level so probably nothing to worry about when you start out

[devout robin]

Because theres cheaters on and some people dont do anything

[crisp heron]

can i get a mod

[cyan charm]

most cheaters i run into are almost always banned

just takes time sometimes

[torpid pawn]

reporting is the best action to take in those cases

[devout robin]

Up to what rank can I not play the servers?

Bc I enjoy these servers

[outer sierra]

well, if it won't fix by itself you should probably create ticket

[crisp heron]

Mod pls

i need one

[devout robin]

@torpid pawn

[torpid pawn]

I am not entirely sure. there are several levels of admins.

[devout robin]

Oh ok

[thin plover]

once you reach trial admin, you can't play anymore

[warm sedge]

<@&274971100184576010> who do i talk to about a chater

[devout robin]

How do I not get to trial admin

[thin plover]

the damn chaters! they chat

you mean a cheater?

!ticket @warm sedge

[marble mantle]

Hey, @warm sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

you don't have to get there

[warm sedge]

no chater live next to me

i have steam acounts

[thin plover]

you can stay chat moderator as long as you want

[thin plover]

!ticket

[marble mantle]

Hey, @warm sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm sedge]

for them

[thin plover]

make a ticket

[smoky cape]

Make a ticket as jenx has already told you

[thin plover]

make a ticket on that too

[devout robin]

What if I want to rank up but not have to stop playing?

[thin plover]

I mean, I still play Rust, just not on Rustoria

[devout robin]

I just like rustoria servers better

And I dont want to quit them

But I wanna rank up

[thin plover]

chat moderator and head moderator are allowed to play on our servers

after that, forget it

[smoky cape]

#staff-applications

[devout robin]

Forget what?

[smoky cape]

After headmod, is trial admin, who can't play Rustoria servers

[devout robin]

Ohhhhh

[thin plover]

I just mean you can't play on Rustoria above head moderator (trial admin/admin)

[smoky cape]

Yeah. Chatmod, trial headmod, headmod, trial admin, admin

Are the ranks

[devout robin]

So Im guessing Trial mod is where you patrol and stuff

Ive never been staff on a rust server so Im new to it

But I can learn fast

[warm sedge]

i sent it @thin plover please hurry and let me know they already raided me once

[thin plover]

you won't be able to know who is chat moderator, it could be your neighbors or someone accross the map

and you will never "see" the admins

[devout robin]

So they are the ones that have the commands

So they are the people in videos that to admin trolling?

Do*

[smoky cape]

We don't do admin trolling like that. Such as Enardo, etc.

[devout robin]

Ik Im just asking if thats the rank.

[smoky cape]

Chatmods moderate chat in-game and in discord, Headmods are the same expect they train chatmods, and everyone knows what an admin does

[devout robin]

Ah got it

So Ig Im not applying for admin if I cant play

[little fiber]

Hey my teamate just gott banned for “playing with hacker”

[devout robin]

I just like the servers too much

[smoky cape]

!appeal Tell him to appeal through the link below

[marble mantle]

Hey, @little fiber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

wait so ur telling me i didny get banned for anything besides my hours

i was perfectly fine until i got mass reported by 15 peolle

40+ reports by people i dont even fucking know

[thin plover]

when did I say that

[little fiber]

My teamate got banned for playing with hacker on a raid simulator that presets the team when you connect any idea when the unban can happen?

I’m assuming it will blow over considering you can’t pick who your teamates are on that server

[peak monolith]

!appeal have them start here

[marble mantle]

Hey, @little fiber

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusk dragon]

Help me

!report

[marble mantle]

Hey, @dusk dragon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lone spoke]

hi

[fringe tree]

Do you need help?

[near halo]

u just said

admins dont play their own servers

what are bans based off of then

[fringe tree]

#network-support-old

!appeal

[marble mantle]

Hey, @fringe tree

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

i literally was locked out of my own base for 30 minutes then proceeded to get attacked in fucking chat and banned after getting reported by half the server

because 2 russians decided to say i was cheating

[somber portal]

https://tenor.com/view/haaland-erling-haaland-erling-mancity-ucl-gif-26902207

[lone spoke]

sb

[fringe tree]

Admins will ban with appropriate evidence, it wasn't just two Russians accusing you of hacking

[native geode]

I opened a ticket more than an hour ago because there is a cheater with spiderman who went from launching to ak with c4 in 5 minutes and no admin deigns to respond... in short, all the work of two days was thrown away.
another reason not to return to rustoria

[fringe tree]

You're more than welcome to make an appeal.

[near halo]

it def was if its the only 2 people i was fighting

was i fly hacking or sum shit without knowing

??? or what

[fringe tree]

We're sorry that you feel this way. Tickets are worked on rather than appeals. We're sorry that we couldn't reach to your ticket at an appropriate time.

[near halo]

that same fucking russian tripled me in a random bush too

[fringe tree]

If it was fly hacking, it'd be EAC's fault. Not Rustoria. However, if you banned you can connect to the server and it would supply a reason.

[near halo]

"hacking" what hacks was i using

i literally got reported by them for 3 hours straight

[fringe tree]

!appeal - Than make an appeal please

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

i already did and my base is gone already

friend joined server to screenshare to me base has a fucking hole in it

[torn heart]

We don't provide evidence nor will be divulge information regarding your ban. Being mass reported won't caused you to be banned.

[analog hemlock]

well thats not very comforting.

[torn heart]

?

[analog hemlock]

you can figure it out.

[torn heart]

okay then

someone seems to have woken up on the trying to be dark and mysterious side of the bed today

[near halo]

so we cant even provide evidence of the ban

or the real reason behind the ban

i have a 1.0 kd

literally

[torn heart]

no official server will give you evidence of your ban, providing it would make it easier for cheaters to not be caught, as they would just look for exactly what we look for and review

[analog hemlock]

"Being mass reported won't caused you to be banned." -- information

[torn heart]

If someone is mass reported and not cheating, they won't get banned, we don't ban solely on number of report, as then zergs would just be able to get whoever they wanted bnnaed

[analog hemlock]

cool good to know!

[austere fossil]

there is a hard cheater on the us 5x just incase and admin is free to look

[fringe tree]

!report

[marble mantle]

Hey, @austere fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[fringe tree]

Please make a ticket in-game or head to the website.

[analog hemlock]

bnnaed.

[austere fossil]

i put in a ticket on the server

[tacit vector]

hey i put a ticket on earlier. i cant donate it just says declined but i have money and then also its says my steam is links on the website but in game i do ./auth or ./shop and it says steam isnt linked

[fringe tree]

Did you make a #payment-support ticket?

[fringe tree]

And I'm pretty sure other people have been having issues as well with this. The staff team are looking into it

[tacit vector]

ok

;-;

i did make ticket

[wispy dirge]

?steamid

[marble mantle]

Hey, @tacit vector

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit vector]

send it in this chat?

[wispy dirge]

Yes

[lone spoke]

vpn banned!!!!!

[fringe tree]

!appeal

[marble mantle]

Hey, @lone spoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tacit vector]

76561198313942346

[wispy dirge]

What does it say when you type /auth in game?

[tacit vector]

i alr got perm and rwds for sicord and twitter lol

thats all

[wispy dirge]

!ticket - Feel free to create a ticket if you feel that someone is breaking rules, we don't take reports via discord.

[marble mantle]

Hey, @austere fossil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wispy dirge]

If you are wanting the steam one, you need to be following us on Steam.

[lone spoke]

!!!

[austere fossil]

i put in a ticket

[wispy dirge]

An admin will review the ticket and go from there.

[tacit vector]

how do i follow on steam

i think i just need to call my bank tmmr for donating which iwill lol they flagged it i think

but ive been tryna follow on steam im litteraly downs idk how to follow

i clik link and it sends me to website

[wispy dirge]

https://steamcommunity.com/groups/rustoria

[lone spoke]

ticket #9d4b7d

[wispy dirge]

An admin will review the ticket soon.

[tacit vector]

yes i go there and dont see a follow button

and it shows me threads from 2019

[wispy dirge]

Follow the site

[tacit vector]

0_o

me no see follow

i just wanna spend my points ;-;

[fringe tree]

If you click on the little tab to the right it will ask you to join the group

[frozen sorrel]

how can i report a player?

hes cheating hard

[fringe tree]

The tab on the top right

It has 3 little lines

[marble mantle]

Hey, @frozen sorrel

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[tacit vector]

dude im stupid

thatnks for bearing with me

[fringe tree]

I was a little confused since it I had to try it on mobile, no worries

[lone spoke]

I just want my problem to be solved faster because I have been waiting in front of my computer for 5 hours because of a simple vpn banned.........Thank u

[frozen sorrel]

i made a ticket, f5afd8 check it fast please , hes all headshots killing everyone

[fringe tree]

Appeals take 1-3 business days. Please bear with the staff team as we are actively working towards your appeal.

[tacit vector]

is it just gon take a lil

[fringe tree]

Remain safe and away from the hacker. The staff team are always working vigilantly and hard to respond to many tickets as possible.

[lone spoke]

So sending a message here doesn't solve any of my problems 👍

[fringe tree]

Rest assured we'll review your ban soon as possible. We're sorry that you're having VPN issues. To check the status of the appeal, check the website:

https://rustoria.co/support/appeal

[tacit vector]

nani?!

[fringe tree]

Not really sure if you want to include this screenshot considering it has your Twitter

[tacit vector]

go follow lol jk my bad

but is it just gonna take a little bit?

[fringe tree]

Pretty sure, yeah

[sharp jetty]

it says i am banned for charge back which i didnt do i made a ticket

[fringe tree]

#payment-support

[median ibex]

76561199171603542 cansomeone check this accout pls.

he can not get in sealong.co server.

[mortal verge]

YOOO a admin should check my ticket this guy is raging lmao

[fair cradle]

these players play Rustoria US SMALL

[blissful herald]

!report

[marble mantle]

Hey, @fair cradle

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[halcyon rune]

network-7324

need help plz

[halcyon rune]

你也被节点了哈哈哈

[dull lichen]

how do I report a cheater?

There one blatant cheater, but we have already report via f7 and staff is not responding.

[violet solstice]

i want to appeal again. i forgot to reply to the admin message and it was denied

[marble mantle]

Hey, @dull lichen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dull lichen]

Ty

[warm sedge]

i have a clip about a cheater and my ticket hasent been anserd made it 4 hours ago

he still not banned

[desert abyss]

need help

[blissful herald]

what help

[desert abyss]

it says i was banned and it told me to come here i dont know why

[blissful herald]

!steamID

[marble mantle]

Hey, @desert abyss

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[desert abyss]

76561199258934666

[blissful herald]

join Waitting for Support voice channel please

[bright spear]

Anyone help?

Please

need help

[twin rock]

same

[pseudo idol]

<@&274971100184576010> STEAM ID:76561199509237864
Rustoria.co -EU Mondays VPN ban

[bright spear]

https://steamcommunity.com/profiles/76561198850660166/ VPN ban EU medium

[grand rock]

Hello any mod here?

[lyric basalt]

How can we help you

[grand rock]

PMed u sir if u can look at it

[bright spear]

how long does it take for someone to respond to an appeal?

[subtle cape]

1-3 business days

[bright spear]

So he may not get back in time for wipe?

[subtle cape]

Depends, usually doesnt take three days

[bright spear]

Oh damn ok 😦 I’m new to rust so I have no clue what this means but he is server muted for some reason

so he couldn’t ask for help

[subtle cape]

Most likely he is muted for a reason. The appeal will be reviewed as soon as possible. He will be answered on our website.

[bright spear]

No problem, thank you

[shy remnant]

Should be solved, try again inb 5-10mn

[gritty moat]

i need help and i talk to a admins

i need to talk to one

[peak monolith]

!ticket

[marble mantle]

Hey, @gritty moat

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[peak monolith]

Or use !appeal

If banned.

[gritty moat]

thx

[peak monolith]

You're welcome 😊

[zinc delta]

@high jetty do you need help?

[high jetty]

i was undeservedly banned, what i need to do?

yes

[zinc delta]

!ticket

[marble mantle]

Hey, @high jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[zinc delta]

appeal

[high jetty]

thanks<3

[zinc delta]

np

[gritty moat]

how do you know if you get unban if you do

[ocean thistle]

On the website where you created the appeal. https://rustoria.co/support/report

[high jetty]

how long will the appeal be considered and what is the likelihood of me being unbanned if I was unjustly banned for cheating

[shy remnant]

!stemaid

[marble mantle]

Hey, @high jetty

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[high jetty]

76561198854416010