support

[neat pumice]

#wipe-feed message you can download the map manually here and put it in your maps folder 🙂

[dapper magnet]

waited 12 minutes, restarted the PC, but no change

[frail steeple]

skyline

@blissful herald

[near halo]

i need someone to look at my ticket its been 2 hours

[frail steeple]

@neat pumice

any admin?

[blissful herald]

@frail steeple

[frail steeple]

is restart time changed too?

[blissful herald]

not that am aware,except where ever you live your place did not changed clocks few weeks ago

[candid spear]

Can anyone help me with something. i keep reciving the disconnected connection atempted failed.

[boreal thistle]

https://discord.com/channels/274965952116817920/989424320797364224

[dapper magnet]

I didn't play with cheaters or use software, how it works?

disconnect: hacking

[near halo]

my group needs help

[boreal thistle]

Help with what?

[craggy condor]

Bruh got banned for hacking but I wasnt hacking

[boreal thistle]

!appeal

[marble mantle]

Hey, @craggy condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

look at my ticket so we can defend our base

were gonna get offlined now

[craggy condor]

I appealed it

Yeah its really unfair bro but I appealed in my end so hopefully they get on that

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

damn our base gonna be gone by then

[craggy condor]

yeah thats a gg to our base

[near halo]

over a false ban

[boreal thistle]

Admin will decide if it was a false ban.

[near halo]

all of us have 4k plus hours the guy who got banned had 16k i have 6k rn

[craggy condor]

been playing the game for almost 4 years now this is first time recieving a false ban

I wonder how Youtubers and Twitch Streamers get unbanned so quickly tho

[echo narwhal]

no one cares

[near halo]

ukn rn?

[echo narwhal]

they banned u for a reason

[near halo]

the guy they banned had 16k hours lmfao and i got banned for association not cheating

[craggy condor]

your the biggest hater lol

[echo narwhal]

good dood prob bought his account off eldorodo

[near halo]

wtf is eldorodo

you mexican

[rough briar]

i cant join the rust discord

[echo narwhal]

acount buying website

[rough briar]

the actual one

[boreal thistle]

What actual one?

[rough briar]

the officail one

[echo narwhal]

Rust offical discord

[rough briar]

yehhh tnat one

wont let me join it

[toxic shard]

it means you got banned from it

[rough briar]

thsi is a fresh account tho

[echo narwhal]

ip banned

[near halo]

damn what u do to get banned

[rough briar]

how do i get un banned

idfk ive took a break from it

[echo narwhal]

Cant :

[toxic shard]

you can try to open a ticket on their website

good luck, gonna need a really good reason

[rough briar]

unless one of those bots been spamming htose nudes shit

[near halo]

damn u spammed nude bots

its kind of deserved then

[rough briar]

idfk tho

i took a breal

they do it without u knwoing tho

[echo narwhal]

you cheat in rust dont talk

[dapper magnet]

#general

[echo narwhal]

womp womp

[rough briar]

how do i make ticket then?

[near halo]

i never got banned in rust never will i dont cheat lmfao i got association get on ukn bud

[echo narwhal]

dood you the nerd emoji no ones wants to ukn you

[toxic shard]

The only ukn I do is survey charge

[rough briar]

can u help me out pls

[near halo]

you the nerd emoji replying to all my texts with paid priv

[toxic shard]

I can't I have nothing to do with fp

[near halo]

"DONATOR"

[echo narwhal]

i ant broke bud

[rough briar]

but how do i join clans then?

[near halo]

u spending it on dumb shit lmfao

[echo narwhal]

All my money goes to my car and rust

[snow saffron]

/report

[marble mantle]

Hey, @snow saffron

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[balmy whale]

@sharp rapids go add slots

[near halo]

im back big boys its chip btw

[hearty fulcrum]

please head to #general if you do not need support

[dapper magnet]

@boreal thistle I am not able to submit a ticket because I do not have a baan on the site. No one could fix the mistake @blissful herald @stiff widget @shy remnant all afk

what should I do, my wipe goes without me

[balmy cypress]

?steamid

[marble mantle]

Hey, @dapper magnet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dapper magnet]

76561198111519044

[thorny dune]

Hey there, this should now be fixed and you can connect

[shy remnant]

100% sure this time

[dapper magnet]

I'm trying wait 2 min

[balmy cypress]

might take a few minutes to be fair

[dapper magnet]

ok then I'm waiting for 5 m

[sharp tusk]

Guys Watch Out there Is a guy Named Zerkees_ and he asks for you to vote for a skin with a scam link! Stay Safe 🫡
steam link: https://steamcommunity.com/profiles/76561199164395980/

[graceful badge]

I am using nvidia geforce and when i join the server it says that i am hacking.Can you please help me join your server and play rust/

[sharp tusk]

it's because it has vpn and it's not allowed, admin can whitelist you probably

[graceful badge]

daj admina nekog

[boreal thistle]

Can you see your ban on the website?

[dapper magnet]

thanks for the work now really 100%

[marble whale]

can i buy queue skip with ltc >?

[hearty fulcrum]

the payment methods you can see on the site are the only payment methods we offer

[verbal osprey]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[iron lagoon]

i crashed on eu small can i not skip que?

[marble whale]

can i buy it with ticket because i cant link my steam with site

[hearty fulcrum]

i don't believe this is possible, unfortunately

[marble whale]

oh

[royal gazelle]

Hello! I just tried joining in Rustoria.co 18/4 - 2x vanila and got kicked for Hacking. Is there a way to speak to someone who can help.

[shy remnant]

!steamid

[marble mantle]

Hey, @royal gazelle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal gazelle]

76561199151953745

[shy remnant]

Should be resolved, give it 10mn before trying to connect again please

[royal gazelle]

Thank you!

[iron lagoon]

@hearty fulcrum is there any way i can get a skip que i crashed on eu small now im sat in que

[boreal thistle]

We dont do that i am affraid you will just have to wait.

[hearty fulcrum]

no, unfortunately not. you can check here for our response to feedback regarding queue skip #feedback-suggestions message

[silver temple]

Good evening, what should I do if I bought a VIP for the wrong server by mistake?

[toxic shard]

#payment-support

[silver temple]

I wrote everything they asked, but no one answers

[silver temple]

Current Server:
New Server:
VIP Used?
Reason:

[toxic shard]

only a few admins can help

(actually payment management people)

[silver temple]

I see, well, that means you don’t have to wait

[storm imp]

@shy remnant

[gloomy sparrow]

Please don't randomly ping staff instead explain your issue 🙂

[latent plover]

US East Coast players are rubberbanding and lagging horribly on Rustoria US Long since restart several other random players on the server also saying they are suddenly having unplayable lag spikes since restart all from East Coast US I keep getting them as well making playing almost impossible

[copper plinth]

SUPPORT

PLS

Please make more reserv places in eu medium

plssss

HALOOOO

[balmy cypress]

Not able to do this at request

use #vip-stock-role-assign

[copper plinth]

OMG

Bro....

337 peoples in queue

I cant buy

because im frm russia

[jovial grotto]

active hacker on Eu small

[balmy cypress]

?report

[marble mantle]

Hey, @jovial grotto

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[jovial grotto]

i did report please take a look hes annoying :S

[vocal storm]

<@&874995535881326632>s why is XQ on Rustoria Medium? They were banned last wipe yet you allow them to play again....

[balmy cypress]

No idea who XQ is but if they are banned for playing with a cheater that is a 7 day ban not perm

[vocal storm]

LOL

As long as they keep paying VIP right 😉

[balmy cypress]

Couldn't be further from the truth

scroll up and look at the people asking us to add VIP stock

and us saying no

if it were all about money, they'd be the first people we'd be saying yes to

[jovial grotto]

Anyone checking the tickets?

[grizzled roost]

@balmy cypress It say I have to come discord?

????

[lyric basalt]

!steamid

[marble mantle]

Hey, @grizzled roost

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[jovial grotto]

Agent 0 if you come here and see this message, I told you you getting banned you piece of shitr

[grizzled roost]

i am with a admin now thanks

[iron lagoon]

@blissful herald

[blissful herald]

!steamID

[marble mantle]

Hey, @iron lagoon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[grizzled roost]

https://steamcommunity.com/profiles/76561199163654645/ @balmy cypress

[blissful herald]

#support message

check DM please

Have a nice day

[frail steeple]

16 k hours players can cheat too little boy

[fathom folio]

76561198441430882 VPN BAN ADIM!

[reef whale]

anyone know how to look at the map of us medium

[toxic shard]

https://rustoria.co/maps

[reef whale]

thanks

do you know what time it wipes?

[iron lagoon]

3pm est

[sacred bison]

when is more vip for us meduim coming out

[gloomy sparrow]

#general message

[small moat]

when is us medium wiping

got told that its at 7 uk time

[cursive kayak]

@small moat

:flag_us: US Medium

IP: connect medium.rustoria.us:28010
Next Wipe: <t:1713466800:F> (<t:1713466800:R>)
Wipe Schedule: Thur @ 3PM EST (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

[vestal mirage]

!help

[gloomy sparrow]

How can we help?

[vestal mirage]

i got kicked for bug abuse does it mean im banned for ever

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @vestal mirage

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[gloomy sparrow]

@icy bobcat how can we help?

[frail steeple]

restart eu medium

[potent anvil]

@blissful herald @torn heart hello, they bought me a VIP card until 2024-05-18 10:10:31 but it stopped working after two hours from the wipe, how can I solve this problem
https://steamcommunity.com/profiles/76561199133428303/

[honest onyx]

where are us medium servers located?just want the best possible ping using my vpn cheers

[ocean thistle]

Dallas, TX

[honest onyx]

cheers appreciate it

[azure canyon]

Good afternoon! Can you tell me if my account can be unblocked? ID 76561198415443874 I was selling my house, not knowing that it was possible

[hearty fulcrum]

you spoke with the admin, and the admin told you that was not allowed. the admin has already warned you that you would be banned if you did it again.

[thin plover]

you're not getting unbanned, I told you already and you kept going after I talked to you

but you can always appeal if you want to

[azure canyon]

I regret my action, after talking with the administrator, I wanted to give my house away for free. How can I fix my mistake?

[marble mantle]

Hey, @azure canyon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd pollen]

Hello, I logged into the server again after a game crash to show hackers.

[hearty fulcrum]

please create an appeal at https://rustoria.co/support/appeal

[shrewd pollen]

ban Already Appealed

@hearty fulcrumban Already Appealed

[shrewd pollen]

ban Already Appealed

[neon stream]

are we gonna time out this wipe?

[near halo]

hello helpppp

[frail kiln]

bought vip for us small and still in q

[shrewd pollen]

This is the second time such a thing has happened.

[little dust]

Yo admins rewipe all the servers yk this shit not fair

[shrewd pollen]

）：

[little dust]

how tf is thos fair gibe me a real reason

shouldve been in 5 minutes ago but the dumping is bugged

[azure canyon]

I'm sorry to bother you. Please consider the appeal Appeal #c5e407

[spiral moon]

@blissful herald

[reef kayak]

Hi, I have 2 days left on my VIP for US medium. but im in a queue, ?

[little dust]

admins jerking off and rubbing their clits? No adimns giving updates on the problem

[reef kayak]

Can someone please assist

[little dust]

Acid its bugged

not your vip problem all their servers wont dum pcorrectky

wow it worked

[reef kayak]

a friend got in with vip..

[placid vine]

just bought vip and it doesnt work

[little dust]

Acid its cus he got in before the server filled

[reef kayak]

na, he joined after me

[little dust]

its bugged shouldve fixed now cus im in

or fix in a littlee

[grave violet]

i have vip but im in queue

[little dust]

bugged

everythings bugged idk what server you on might not have fixed that one yet

mine just worked

[reef kayak]

big, are you on medium?

[little dust]

yes

just worked for me im loading in rn

[reef kayak]

what the heck

[neon stream]

bro

[reef kayak]

should i dc and recconect ?

i was 77 .. i tried that after you said you got in.. and now im 460

[neon stream]

yall cant fix a sever

[placid folio]

same. i have VIP but im in a queue

[brazen geode]

does my spot in q save im stuck in receiovig data

[hexed nimbus]

for VIP issues #payment-support and make a ticket

[blissful current]

I am still have VIP for two more days and it's not letting me in

#payment-support I have VIP still active for two more days for US medium and it's not working. In queue

[hexed nimbus]

click the blue box and make a ticket dont tag it LOL

[dark trail]

WHATS GOING ON WITH RUSTORIA US MEDIUM

[blissful current]

RUstoria medium VIP is fucked

[hexed nimbus]

its full

[blissful current]

I am a paying customer

[dark trail]

NO ONE INCLUDING VIP IS GETTING LET IN

its been wiped for 15 min and slots havent opened

[thorny pine]

Why isn't the RUSTORIA US MEDIUM server limit increased?

[blissful current]

There we go Rustoria taking out money and fucking the little man. Just like Trump

[hexed nimbus]

then make a ticket in #payment-support there is only less then a handful of people that can assist you with it and the see the tickets and look at it if you make one

[tribal geode]

is it possible that there are 1000 people trying to get in US medium or is something going wrong?

[glass sequoia]

mike are we gonna be opening more slots for med or?

[dark trail]

WHATS GOING ON WITH RUSTORIA US MEDIUM. NO ONE INCLUDING VIP IS GETTING LET IN
its been wiped for 15 min and slots havent opened

[hexed nimbus]

!slots

[marble mantle]

Hey, @glass sequoia

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[little dust]

mike theyre bugged

[glass sequoia]

homie its at 500/350 surely someone fixes it?

[little dust]

like hello

[blissful current]

It's not a slot issue, it's those who still have an active VIP Pass they are getting stuck in queue.

[dark trail]

"members are not able to adjust the slots." SO CAN THE BOSS OPEN UP THE SLOTS I PAYED FOR

[glass sequoia]

why is main at 850 and med only at 350????

[dark trail]

im about to lose my shit

[blissful current]

https://tenor.com/view/presidents-jail-fake-news-donald-trump-impersonators-gif-11079027

[hexed nimbus]

then make a frikking ticket or keep sending message here and not get it resolved im so kind to send you the solution up to you to utilize it

[hexed nimbus]

because main aint medium the all have a specific cap and some severs have higher max pop then others

[glass sequoia]

why not up the cap if more ppl are trying to play tho ppl wanna play not sit in q man

[dark trail]

RUSTORIA FIX YOUR PROBLEMS THEY ARENT MINE

[hexed nimbus]

because thats what the decided to do mate

[toxic shard]

also medium does have 550 people online currently, not 350

[glass sequoia]

okay but a server capping at 350 on wipe day is crazy tf?

[little dust]

yea out of 350?

[hexed nimbus]

its over 500 mate not 350

[spiral moon]

@blissful herald https://gyazo.com/c3f13d5db9388086da9f8eafe2a0ea2e

[toxic shard]

what's matters it's the first number not the second

[spiral moon]

Could i get this looked at asap, Im trying to play wipe pls and ty

[toxic shard]

there are 550 people online

[blissful herald]

give me few minutes

am a bit busy atm

[glass sequoia]

why not open more slots tho???

[spiral moon]

k 🫡

[toxic shard]

because it's a medium server not a large/main

[glass sequoia]

bruh

[hexed nimbus]

https://tenor.com/view/homer-brain-monkey-gif-11098413

[toxic shard]

If you wish to play on a really high pop server then main is the place to go

if you wish to play on a medium server then medium is the place

but don't expect a medium to have the same pop as a main

[coarse zinc]

what does med max out @toxic shard

what pop

[hexed nimbus]

it kinda is

[toxic shard]

around 550 as it is

[thorny pine]

users for a medium 550?

[shrewd pollen]

Hello, administrator, I showed that when hackers entered the server,

[toxic shard]

!appeal

[marble mantle]

Hey, @shrewd pollen

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd pollen]

I have already booked a ticket on the website. I was just playing the game. After the game was dropped, reconnecting it will show the hacker.

[valid robin]

can i buy vip for other people?

[frozen hinge]

You’ve got almost 1000 people trying to join your server and you cutting it off at 550 lmaoo what kind of people run this shit

[toxic shard]

yes on the shop you have a field to fill the steamid of the other person

[toxic shard]

we don't control how much people want to join

what we control is the kind of servers we create

[frozen hinge]

There are almost 1000

-‘s your letting 550 in

[toxic shard]

ok ?

[hexed nimbus]

its called medium for a reason so medium pop

[frozen hinge]

Does that look like medium pop

[toxic shard]

yes ?

[frozen hinge]

Your bottle necking your servers for no reason

[shrewd pollen]

I have already booked a ticket on the server website. This is the second time that this has happened. Hackers are displayed, but I don't know if it is a node problem or something. It was ok to play before.

[hexed nimbus]

so if 50k would wanne join you think the should make 50k slots ?

[toxic shard]

more and it becomes a main

[shrewd pollen]

I have already booked a ticket on the server website. This is the second time that this has happened. Hackers are displayed, but I don't know if it is a node problem or something. It was ok to play before.

[toxic shard]

?steamid

[marble mantle]

Hey, @shrewd pollen

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shrewd pollen]

76561199198730670

[shrewd pollen]

76561199198730670

[azure canyon]

@thin plover Please consider my appeal Appeal #c5e407

[plucky osprey]

i try to join us weekly and it sais im hacking, ive never played that server ever

[shrewd pollen]

I have never teamed up with a hacker teammate, and I don't know why.

[hexed nimbus]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shrewd pollen]

I'm wasting my time.

[toxic shard]

Should be fixed for now (in a couple of minutes)

I would recommend using another vpn, yours is quite overly used by cheaters

[frozen hinge]

So no slots are going to be opened for us medium?

[hexed nimbus]

!slots

[toxic shard]

We have the same chat every week, no

[marble mantle]

Hey, @frozen hinge

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

[plucky osprey]

Really need an admins help, im trying to join my friend and when i join it says im hacking, ive never played this server ever i dont even play rustoria servers only joining for my friends on official

[shrewd pollen]

But why can I play games these days, but the ticketing website still shows that I am a hacker?

[azure canyon]

Yes, I know, but could you consider my appeal in an expedited manner, please

[toxic shard]

Bad vpn

[shrewd pollen]

ok

[hexed nimbus]

same for everybody mate just be patient

[azure canyon]

the ban occurred due to a misunderstanding, I ask you, if possible, to consider it as a priority. I only play on this server)

[frozen hinge]

So what are the chances the server gets opened 100 slots

Out of 100% chnace

[hexed nimbus]

no use telling you again because your 1 braincell cant understand it

[frozen hinge]

Idk how your allowed to run a server

[hearty fulcrum]

he is not staff

slots are not manually controlled by staff members, so we cannot give you an estimate.

[sly root]

can an admin join waiting for support for me and my teammate briefly ?

[blissful herald]

what's its about?

[dark trail]

never playing rustoria again

refudnig my vip rn

[toxic shard]

Well if you do that, for sure you won't be able to join rustoria again

[plucky osprey]

ive legit never played rustoria and i cant play it because im apparently hacking like what

[dark trail]

i already said im not playing this shit server again

[toxic shard]

See you soon 🙂

[dark trail]

bloo lagoon 1.5x it is

[toxic shard]

if you wish to come back you will then need to open a #payment-support ticket

[hexed nimbus]

bye dont let the door hit you on the way out

[azure canyon]

Please consider my appeal as a priority, how can I speed up the process, donation, VIP purchase? Appeal #c5e407

[sly root]

my teammate was banned for playing with a cheater but he was the only one on our team that was banned, played with us the whole time and I can say with 100% certainty that everyone on our team is legit. Been playing with the exact same people since 2019

so its confusing to us

[hexed nimbus]

you can speed it up by stopping to ask every 5 min and just wait

[sly root]

cause A: none of us got banned and B: none of us are cheating

[dark trail]

bloo lagoon is allowing people in so anyone that actually wants to play the game can hop on that server

[hexed nimbus]

because the pop is low so the dont have Q hehehe

[toxic shard]

The only reason they can do it is because they are not full, once they will reah their max pop they will blokc people too

[dark trail]

join up

[plucky osprey]

can any admin please look into why im banned i dont know why and ive legit never played this server, it sais im hacking https://steamcommunity.com/profiles/76561199480394035/

[blissful herald]

get your friend to put in a appeal

[toxic shard]

It's time to stop

[hearty fulcrum]

there is no way to speed up the process. plus, you have been warned of your mistake once, and you were told you would be banned if you continued. try to be patient, and maybe the admin will consider it.

[hexed nimbus]

wow 350 man that for sure beats 550 pop on medium x2 = 1100

[toxic shard]

!mute 881238010446880819 server promotion

[marble mantle]

:ok_hand: muted Wambam (@bigj_556) (server promotion)

[sly root]

he says he submitted one. Is it 100% going to take 1-3 days?

[blissful herald]

[hexed nimbus]

why he got promoted

hahahaha

[toxic shard]

Let's see how long it take before he comes back, will put an alert on it 🙂

[blissful herald]

whos your friend, can he not talk here himself, confused

where is he?

[plucky osprey]

how do i make a ticket for an admin im jus trynna play w ma friend never played this server dont know why im bannedhttps://steamcommunity.com/profiles/76561199480394035/

[toxic shard]

!appeal

[marble mantle]

Hey, @plucky osprey

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hexed nimbus]

can i make a appeal for my dog i think he just got banned

[near halo]

banned on rustoria us mondays for playing with cheater only guy on team banned for please help appeal is sumbbited thx

[azure canyon]

All right, thanks, I'm sorry for the intrusion. I will be waiting for an answer.

[sly root]

it's frederick douglass^

[blissful herald]

yeah I see it, he only now put in appeal 40min ago

so he will need to ewait for the banning admin to check

[reef whale]

please FIX THIS SHIT SERVER

[hexed nimbus]

so he gets asked to stop asking over and over and wait so he now sends his minions

[sly root]

okay, is there a way to find out who the cheater he played with was? he went deep on a group and got their TC without them knowing, planned to grief them but thats the only thing I can think of that associates him with anyone outside of our team

[near halo]

ok whats the typical wait for that thanks @blissful herald

[hexed nimbus]

prob state whats wrong its more helpful

[sly root]

we have vips and just dont wanna waste them

[blissful herald]

up to 3 days, but can be faster, depoends on admin availability

[hexed nimbus]

and how many times the need to reply here to the same question so thats doesnt speed up the appeal reviews

[surreal schooner]

so med vip says restocked but it never did

[hexed nimbus]

loads are wanting to buy so its in and out in a second mate

still not quick enough @ocean thistle

[toxic shard]

lot of people wants some

[near shore]

[plucky osprey]

this is bs it sais i got banned 28 months ago when i only got the game for 18 or sum like that

[toxic shard]

This info on the website is often wrong

[cobalt karma]

Can an admin please PM me?

[placid quiver]

You currently have a player broadcasting live with the script.

[cobalt karma]

So I can send a picture of this error I got

[placid quiver]

Pls admin dm

@lyric basalt

[hexed nimbus]

Make a ticket

[placid quiver]

Ticket #36c533

[ember heron]

You arent staff LMAO

[vocal storm]

/report

[marble mantle]

Hey, @vocal storm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

So that means you can’t point a person in the right direction. + I used to be

[ember heron]

[trail holly]

[gloomy sparrow]

Why hating on Mike he is good guy

[valid robin]

when restock

[ocean thistle]

!vipstock

[marble mantle]

Hey, @valid robin

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[ocean thistle]

!ticket

[marble mantle]

Hey, @placid quiver

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[maiden vessel]

!vipstock

[marble mantle]

Hey, @maiden vessel

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[atomic ocean]

do i have to reconnect to server for vip to go through?

[cobalt karma]

How do I make a ticket?

!ticket

[marble mantle]

Hey, @cobalt karma

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[cobalt karma]

Can an admin please help me ?

Anyone?

[willow cloud]

any admin on ???

[near halo]

can i get a admin to help with ban appeal

[toxic shard]

with ?

[toxic shard]

for ?

[willow cloud]

there is a hacker on rustoria euw low pop, Ruins gameplay

his name is Yii

[somber falcon]

Непоявився кит за дискорд

[willow cloud]

the server kick banned him many times but I still don't know how he can come back. @toxic shard I wish you can do ur job pls

[hidden thunder]

@toxic shard Is it allowed to roleplay as a different name that is the same name as someone else on the server because they took my favorite name?

[toxic shard]

if it's on the same account it's most certainly a vpn ban

[toxic shard]

There is no name reservation in rust, you can use the name you want

ghosting is allowed too

[hidden thunder]

Thanks! ❤️

[willow cloud]

@toxic shard what should we do, we came 5 now everyperson is rage quitting

[toxic shard]

Make a ticket clear explaining the whole situation

(and not a simple report but really explaining it)

[charred scaffold]

how does one get vip role cause i have vip bought

[toxic shard]

!auth

[marble mantle]

Hey, @charred scaffold

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[toxic shard]

you need to link your account for us to know where to apply

[worn coral]

1

[cobalt karma]

I’m crashing constantly

[full flint]

pc issue

[cobalt karma]

And idk why I did get one error one time

[full flint]

cry pussy

[cobalt karma]

Nothing has changed since last wipe

[noble terrace]

leave support if you don't need it yourself

[noble terrace]

Can you make a #network-support-old ticket please?

[cobalt karma]

Seems like he needs some moral support

How do I do that exactly ?

[noble terrace]

Click on the link to the channel and follow the instructions 🙂

[full flint]

admin and player team up to OWN toxic chatter! (gone CRAZY)

[cobalt karma]

Ok

[deft wagon]

admin

[noble terrace]

player

[wet sundial]

whne does vip restock for us med

[vernal grove]

just got on video someone flying and no clipping into our base.. ticket created with video proof...

[abstract frost]

!vipstock

[marble mantle]

Hey, @wet sundial

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[lavish ferry]

hey just was banned for ban evading for some reason 11 days ago wasn''t even playing the server at the time. Played yesterday and today had to switch to public wifi so that might be the reason. Submitted a ticket hope this gets cleared up.

[near halo]

could i get somone to check status on appeal please

[toxic shard]

you can check it by going back on the website

[near halo]

i dont see staus

[noble terrace]

#general message

Your teammate was cheating

Appeals take 1-3 days, but I would not be optimistic about getting unbanned early

[near halo]

@noble terrace what teamate

so i could kick hom form team clan

@noble terrace what was teamates name an y was i the only one banned

[noble terrace]

your only teammate

named cola

was banned for cheating

[near halo]

i was 5 deep

[noble terrace]

ok well he was still your teammate

and he was banned

therefore you are also banned

[near halo]

why was my other teamates not banned

[noble terrace]

Unsure as I am not the admin who banned you

[near halo]

could u pull team ui

please i ill stop bugging you

rustoria us mondays

[noble terrace]

No I can't

I'm not the admin who banned you

I was trying to give you more context so you would stop asking about your appeal

Communicate via your appeal moving forward

[near halo]

how would i get to the appeal status

[noble terrace]

https://rustoria.co/support/appeal

same website you used to appeal

[near halo]

if i got clip of team of the ui i was on would that help my appeal

[noble terrace]

If you think it will help, then you can include it. I can't say either way

[lavish ferry]

@noble terrace bro what can I do about the ban evading shit never been banned in rust

[late pine]

Id love to speak to an admin if possible

in a call to explain my situation

[near halo]

this was rustoria us mondays team ui i was on

[noble terrace]

Include that in your appeal 😛

[noble terrace]

Wait for an appeal response

[noble terrace]

what situation

[late pine]

i would rather not discuss it publicly

[noble terrace]

feel free to DM me

[sly hearth]

admins???

[near halo]

@noble terrace last thing could i get steam id so i can see witch membber it was on my team

[noble terrace]

https://steamcommunity.com/profiles/76561198164844550

[near halo]

was i banned tuesday

@noble terrace

[noble terrace]

Depends on what time zone you are in, but yes

[ember hawk]

is there tickets?

[lyric basalt]

!ticket yes you can make a ticket here

[marble mantle]

Hey, @ember hawk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[ember hawk]

ty

[hybrid palm]

https://steamcommunity.com/profiles/76561199163040679 this man says he is rastoria's assistant, is that true? + sends me a link to vote for the skin "Rustoria | Holographic AK47"

[glossy herald]

arnt you supposed to have a "grace period", if you lag out of a server? i tried imediatly rejoining, and 300 players ahead of me..

dont get how you can have a 8ms ping, and have connection issues in the first place.

[indigo bay]

need to restock the VIP for U.S. Medium

[naive plinth]

need to make a ticket

[sly root]

this person was never on our team, never played with us

[noble terrace]

I mean he was very clearly associated with your friend Frederick at least

That’s not really up for debate

[noble terrace]

No that’s a scam

[noble terrace]

!ticket

[marble mantle]

Hey, @naive plinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[glossy herald]

imagine that, completely ignored.. almost like they did it to make room for one of their friends

[torn pine]

Keep a close eye #vip-stock-alerts and get it while it is up. Best way I have found is try to get it a few days before a wipe

[torn pine]

A lot of staff are busy being wipe day for a good portion of the servers. Best way to always guarantee a spot on a server is to buy vip. It happens to my friends and I tell them to buy vip

[naive plinth]

i did send a ticket. and sent you a dm aswell. if you have time please check him out. he is on oil rig right now flying and headshotting everyone

small oil rig on rustoria eu small

[glossy herald]

i was in the server from start without VIP just fine, running an 8ms ping. all the sudden im booted.. probably so someone WITH vip could play.

smdh, last time i waste a wipe day on rustoria servers

[torn heart]

I love when people make up false accusations just because they feel like it

[glossy herald]

why else would i have connection issues with an 8ms ping?

and ANY other server allows you your spot back up to 5min after

[noble terrace]

I honestly missed your message. And no, we don’t have a grace period.

[glossy herald]

of course not

[torn heart]

it's rust, random DC's and connection loss happen constantly, everyone will tell you the same thing

[torn pine]

Every server always holds spots on server cap for vip members. So when you see ex. 875/885 those 10 slots are typically held for a vip member

[noble terrace]

I am not at my PC but another admin will get to it as soon as they can. Keep in mind that wipe day is busier though. ❤️

[glossy herald]

lmao, ive got 4k hours on the game, dont happen any other time

[naive plinth]

okay. thank you

[torn heart]

in 4K hours you have never once been randomly disconnected for an EAC error or connection timeout?

[noble terrace]

So when the same thing happens to me on other servers, that’s just my imagination?

[torn heart]

I find that hard to believe

[glossy herald]

nope.

with 8ms ping?

thats a sign of a VERY good connection.

[torn heart]

ping has nothing to do with getting connection errors on servers

[noble terrace]

^

[glossy herald]

lmfao

[torn heart]

Steam Auth errors, EAC Backend errors

even connection timeout

[glossy herald]

mmmmkay

[noble terrace]

Your ping is how close you are to where the server is hosted lol

[glossy herald]

well enjoy your money grab

[noble terrace]

It has nothing to do with how strong your connection is

[torn heart]

exactly why we cap VIP sales, because we want all the money!

[glossy herald]

it has EVERYHTING to do with how strong it is

[noble terrace]

It really doesn’t at all

[glossy herald]

how you figure?

anyway, off to find a server worth a fuck

[torn heart]

All ping tells you is the amount of time it takes imput from the server to reach you, and vice versa

[noble terrace]

How close you are geographically to where the server is hosted doesn’t mean your connection is necessarily stable

If you make a #network-support-old ticket though our team can help troubleshoot and see if it’s something on our end

[glossy herald]

lmao, no thanks, seen all i needed to see.

[noble terrace]

Suit yourself 🤷🏻‍♀️

[glossy herald]

later greedy fks

[noble terrace]

[glossy herald]

such professionalism

yet im supposed to believe i wasnt booted so a VIP could play, LOL

[torn heart]

what is the sense in that, VIPS can connect regardless of player slots, even if they are capped

so when the server had 350 max slots, and you see 375, players on it, there is 15 VIP players over the cap

if we did kick people, it would stay at 350 exact, use some logic

[noble terrace]

You called me a greedy fuck. How would you like me to answer?

[glossy herald]

maybe like a professional?

[noble terrace]

lol

[glossy herald]

anyway, off to stevious, later.

[noble terrace]

If you’re gonna be disrespectful I absolutely do not owe you respect in return

Have fun

[torn heart]

Respect goes a long way, if you aren't gonna show respect why should we return with respect?
You think you are entitled to it or something?

[glossy herald]

you own rustoria?

[torn heart]

what?

[glossy herald]

got real quiet

Do you or jy own rustoria?

[noble terrace]

No we don’t. Why would that matter?

[torn heart]

Nope, RyanJD owns Rustoria

[glossy herald]

then how did i call YOU a greedy fuck

[torn heart]

.

in direct conversation with us

[noble terrace]

Alright I’m not gonna split hairs with you

[spiral moon]

Can u guys look into the lag for us med

[noble terrace]

If you wanna play stevious go play stevious

[noble terrace]

Intermittent or constant?

[glossy herald]

well clearly cant play here

[spiral moon]

constant for me im like going in place etc

[glossy herald]

constant enough you get booted with an 8ms ping and have to wait 8 hrs to get back in

[noble terrace]

Just you or your teammates too?

[spiral moon]

team been saying it also

[noble terrace]

Will ask devs if they can see anything widespread

[noble terrace]

No widespread issues so may just be you. Can you make a #network-support-old ticket?

[opaque whale]

are there grace periods if i disconnect?

[torn heart]

Sadly no, we don't offer this

[normal magnet]

Anyone I can speak to an admin real quick?

[lapis nexus]

Submitting appeal for playing with hacker ban... Can you tell us who was hacking in our group?

[storm sand]

i have vip but wont let me in us medium

admin

need to know why wont let me in

[torn heart]

Getting an error?

[torn heart]

I'll send you a DM with the info of who in your group was hacking.

[storm sand]

just says im in que but says my card was charged with vip

[torn heart]

did you try rejoining? or restarting rust?

[plain kindle]

i was just banned for playing with a cheater... i joined a couple people asking for teamates in the chat ive been playing with them for a few days now. i was unaware that one of them had been runnning cheats until he was banned and instantly me after. ive heard that sometimes you can have the ban appealed if you were not the one cheating. ive put so many of my hours after work playing on this server and i understand the severity of the subject. but i know neither one of these guys and would like to continue on my own

[storm sand]

already bc i have it on auto buy

and just says i have que but i have vip

and i got charged for it

on medium yes

still wont work just says like that i dont have it but i do

i got charged for it

[torn heart]

If you could please make a #payment-support ticket, they should be able to help you out with this.

[plain kindle]

anyway you could help me out mate

[torn heart]

Only thing I can forward you too is making an appeal so the admin who banned you can review it, if possible please include as much detail as physically possible so they know everything you know on the case and can take it into account,

[plain kindle]

can you do that please

[torn heart]

!appeal

[marble mantle]

Hey, @plain kindle

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[storm sand]

hope its fast man team waiting

[oblique night]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[opal whale]

!ticket

[marble mantle]

Hey, @opal whale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[opal whale]

I just waited in a 120+ player queue, which is 280 now and when loading it got kicked out

got screenshots of proof

anyway I can get into the server?

[minor field]

76561199336860649 i think he is cheating please check eu long

[idle wave]

I have active vip that’s not working

[storm sand]

same here

no one is helping

[torn pine]

!report

[marble mantle]

Hey, @minor field

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn pine]

#payment-support

[torn pine]

#payment-support Staff is very busy on a day like today so just have a little patience and they’ll get to it asap

[idle wave]

damn how long expected

[storm sand]

thanks bailey

[idle wave]

last time was like 5 hours better off in q

[storm sand]

yeah what he said if you know

[torn pine]

Take into account all the players and issues it just differs. If I were you I would go ahead and queue while you get the issue resolved

[cobalt karma]

Hello i just captured video evidence of a cheater

!ticket

[marble mantle]

Hey, @cobalt karma

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn pine]

You can go to Rustoria main page and go to support. Add a ticket and can upload any evidence you may have

[cobalt karma]

Staff please investigate my ticket!

[torn pine]

They will get to it asap

[tribal geode]

How long can you afk b4 u get kicked?

[opal whale]

Your support system is broken

Can i chat to someone?

[placid needle]

I need vip support

where can i go to get some assistance

[torn heart]

What is the error you are getting?

[torn heart]

#payment-support

they will respond as soon as they can

[forest kernel]

just got disconnected from the 2x vanilla for... hacking? WHAT

not banned on anything never have been and got disconnected

[opal whale]

Tickets wont lodge and I was kicked from US medium after waiting through the entire queue (over 5hrs)

[forest kernel]

#support
just got disconnected from the 2x vanilla for... hacking? WHAT

not banned on anything never have been and got disconnected

[torn heart]

Sadly there isn't much we can do about getting kicked from the server sadly

[forest kernel]

helloooo

[torn heart]

?steamid

[marble mantle]

Hey, @forest kernel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[latent umbra]

When is restock on US Medium

[torn heart]

whenever someone cancels their VIP

[opal whale]

Cancels as in runs out, or actually cancelling the service

[torn heart]

both

[forest kernel]

@torn heart 76561199008025054

[torn heart]

Fixed, give it like 15 mins and you should be good to rejoin

[forest kernel]

thanks brotha

[latent umbra]

Jacob check dm

[torn heart]

Actually, I lied. You need to make an appeal since you are evading a ban on our servers

[forest kernel]

thats so crazy what

how long will that take

[torn heart]

1-3 days

[fast dust]

this server dont see the reports??

[torn heart]

we don't get F7 reports if that is what you mean

[fast dust]

no

on the rustoria page

i sent one like 3 hours ago

[torn heart]

We do get those reports, but we get tons of them, we go through them as fast as we can, and in the order they come in

[fast dust]

... its boring play all time vs cheaters

its normal ppl quit from the game

[torn heart]

We understand the pain of this, but at the same time you need to understand that we need to look at everyone's report fairly, and with over 4000 active players at once on our servers, you can imagine the amount of reports we can get in a day.

Promise you we will look at it as soon as we can 🙂

[fast dust]

i know, i play a lot of main nd get fast help, but in 2x is not fast

[neon stream]

DID it crash

[toxic ether]

no

[cobalt karma]

i had a cheater bunny hop over me

[thorn sparrow]

Us main down

Why?

[cobalt karma]

its up now

[latent umbra]

Can yall just open 100 slots for US MED VIP, like yall know youre gonna be sold out in 2 minutes if you do…

[placid needle]

even with VIP I cant get into medium lol

[hearty fulcrum]

please open a #payment-support ticket for any issues related to vip

[latent umbra]

My payment didnt even go through and it says pending on my pp XD

[storm sand]

been 2 hours vip havent been able to get in for 5 hours

[latent umbra]

Already opened a ticket

[polar cairn]

Hey Evo head over to #payment-support and they will receive your ticket and be able to assist you from there.

[storm sand]

same

[polar cairn]

Once they get to your ticket they will work fast to resolve your issues.

[latent umbra]

Bro just Restock VIP its not even that deep🤣🤣🤣

[tribal bane]

I subscribed to your youtube channel but my subscription does not appear in-game and on your site, what should I do?

[smoky cape]

Youtube doesn't give rewards

[tribal bane]

okey thx

[polar cairn]

You Do accumulate more points per hour in multiplyer servers from it it though.

[tribal bane]

thanks

[placid needle]

waiting for my payment support ticket like

[latent umbra]

swear

[placid needle]

been in que for 6 hours, had a ticket open for an hour and a half

[latent umbra]

same

like the solution to the issue is not hard to resolve at all XD

[nova chasm]

how i start a ticket??

[polar cairn]

!ticket

[marble mantle]

Hey, @nova chasm

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[nova chasm]

thank u

can u take a look at my ban appeal from 20 months ago pls just tryna play rustoria servers with my friends

can i talk to one of u guys in private??

[polar cairn]

Sorry once ban appeals are submitted, whatever the result was from it from that admin, it remains permanent

[nova chasm]

ok but its false thats the thing

i would like to talk to someone to see if there nice and actually listen and understand what happend

but if no one can i totally understand

[polar cairn]

The only one that is able to revoke the ban, is the Admin that banned you them self. Once the ban appeal has been decided that is the final decision

[placid needle]

how long does it normally take for a payment support ticket

[latent umbra]

FR

[storm sand]

you guys want to fill vips when mine doesnt even work what is this

can i get some helps been 5 hours

please

thank you

[polar cairn]

It is difficult to say. It doesn't take long. They are working hard to review everyone's tickets that are open, and they are trying their best to get to yours!

[nova chasm]

well i didnt get banned on one of ur severs on got banned on rustopia and then hopped on a rustoria server and was band right away

[polar cairn]

Have you opened a ticket?

[latent umbra]

yall said its restocked when ive been sitting and staring at my monitor and its said out of stock for the past 2 hours

[storm sand]

yup been open for 3 hours

[nova chasm]

and i got unbanned from rustopia

[storm sand]

need some help here man

got vip and it wont work

[placid needle]

welcome to the club

[polar cairn]

They will get to your VIP issues as soon as they can. Let me see if these issues have been moved up by staff to see what we can do here for you guys

[storm sand]

thank you splitz your the man

[placid needle]

thanks splitz

[latent umbra]

appreciate it

[placid needle]

I only got 30 left in que

wonder if im gonna get in before my ticket gets reviewd

[storm sand]

i got 134

[placid needle]

I had 420 7 hours ago

[polar cairn]

Did you all close rust and reopen it?

[storm sand]

yes

didnt work i want to do it again but i will lose spot

[latent umbra]

yo splitz

[storm sand]

i been in que for 5 hours

if it dont work can you just throw me a wipe pass and you guys figure out why my vip isnt working

[placid needle]

Splitz im scared to since I’ve almost waited out the Que

[storm sand]

what he said 5 hours still got 134 people

joined que 304 people

[latent umbra]

Do I need to make another ticket I actually put my 1st one in 3 hours ago

[polar cairn]

The staff is aware of all of your issues right now, and they are reviewing everyone's tickets that are having this issue. That is all I can do at this time guys

If you reload rust though, like I said, your VIP will update and load the queue.

[marble mantle]

Hey, @eager anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @eager anvil

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[winter scroll]

How do I get discord kits?

[storm sand]

working through it

[torn heart]

in-game chat not in discord

[storm sand]

thank you splitz for all the help through this i know its hard

[torn heart]

Can you send me a DM showing you have an active vip please? lmk if you don't know where to find that

wait I think you already sent it somewhere else, my fault

[storm sand]

yeah i got you jacob

[placid needle]

i sent you one too jacob, been having the same issue

[cobalt karma]

someone please help i do not know what to do

my game keeps crashing and i havent changed anything on my pc

[polar cairn]

Have you looked into Rust in Steam, and verified game files?

Is this Rustoria servers only or the Rust client?

[polar cairn]

No problem, glad to help!

[sleek salmon]

hey how often will VIP restock for US medium? Just so i can check back in?

[ionic sandal]

I want to top up VIP

[uncut crystal]

can someone help with my vip

i was charged and never recieved it

[heady mango]

admins can my group talk to you please

we're all in waiting for support

[jagged escarp]

Please put in a ticket so we can address the issue for you. If its regarding a ban, please put in a ban appeal. thank you.

[heady mango]

it's regarding a ban, but we know how the appeal is going to go since its association for playing with a cheater, we had no idea the guy was cheating, we just wanna plead our case

wait

he wasn't cheating he just got spam F7'd and 3 day ban on EAC

he's not even cheating, we can show you the EAC temp ban

[hollow junco]

we have proof

it was jsut the 3 day ban

[jagged escarp]

i appreciate that, just put all the information into the ban appeal. the appeal will be looked at by the banning admin.

[heady mango]

can we just talk to the banning admin?

[jagged escarp]

if he is unbanned in 3 days you will also be unbanned

[heady mango]

@hollow junco

[hollow junco]

bro what

you dotn get a 3 day ban for cheating

[heady mango]

we wanna get unbanned now so we can continue our wipe lol

[broken zodiac]

Need a admin lol... false banned with the rest of the guys here.

[heady mango]

he was mass F7'd so he got auto-EAC'd

[broken zodiac]

^

[median viper]

wtf?

[heady mango]

we raided excav group, they were mad so they mass f7'd

now we're all banned for asso, but he's not cheating

can we please just talk to an admin

[median viper]

why tf do we get assoc ban for someone who got 3 day cerb ban

[broken zodiac]

^^^^

[abstract frost]

!ticket

[marble mantle]

Hey, @heady mango

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[low cargo]

get shit on cheaters

[heady mango]

@pliant crypt go put in the appeal

[hardy sandal]

LUL

[low cargo]

LMAOOOOOO GET MOGGED

[hardy sandal]

@tulip quail get fucked!

[broken zodiac]

we made tickets, dude did the least.

[jagged escarp]

you need to take that up with facepunch. as long as the player is eac banned he will remain banned here. If he is unbanned / temp, then he will be unbanned here too.

[quartz relic]

so we all just in waiting support

[hollow junco]

wwtf????

[heady mango]

if he's not actually cheating why should the rest of us be association banned?

[broken zodiac]

^

exactly.

[heady mango]

that's not fair to any of us, we've spent the whole day on the server

[broken zodiac]

admins can see who f7's

[hardy sandal]

g e t f u c k e d!

[restive copper]

So im cooked i get disconnected at 2 player que 💀

[tulip quail]

kal why u mad at me?

[hardy sandal]

cuz ur a bitch ass grub get botted!

[median viper]

3 days???

[hollow junco]

Fucking cerberus bans are bullshit.

[broken zodiac]

how many f7's did he recieve to get a 3 day ban LMFAOOOOOOOOOOOOOO

[tulip quail]

wdym bitch ass grub when did i grub?

[median viper]

will we automatically be unbanned, @jagged escarp when he gets unbanned in 3days?

[hardy sandal]

MY COMPOUND FUCKER

[jagged escarp]

you wont know that until /unless he is unbanned. we often have groups swearing their team mate wasnt cheating and it turns out is was.

[median viper]

or will we all have to appeal it?

[fossil sun]

can we get free vip if he gets unbanned for the inconvenience

[tulip quail]

i thought u were a helpful admin bro, smh

[broken zodiac]

makes no sense. if he was cheating... he'd be perma banned.

[heady mango]

we should be unbanned now, it's not fair lol

[hollow junco]

E LEGIT HAVE PROOF

[jagged escarp]

the rules are the same for all players, your case is no different

[tulip quail]

are u accusing me of being a grub?

[median viper]

ye ik dude this is messed up

[hollow junco]

LET MOG SCREEN SHARE YOU

[hardy sandal]

banned bozo!

[median viper]

he doesnt have a ban on his steam profile

[tulip quail]

nah u just mad u cant keep up with my grubbyness

[broken zodiac]

@jagged escarp Yes. but if he was banned under flalse pretense and was mass f7'd then it isnt any of our faults.

[heady mango]

he's genuinely not cheating though, he was spam f7'd... its a spam f7 ban....

[broken zodiac]

false*

[median viper]

no game ban on steam profile, just says cerburus ban

[heady mango]

we raided a zerg, they spam F7'd us... how is that fair to us?

[hardy sandal]

cerb has come! cerb has come! cerb has come!

[jagged escarp]

this ban is a facepunch ban. feel free to take it up with facepunch

[median viper]

but there is no game ban on his profile

[heady mango]

its a spam f7 ban, that's abuse by other players, its not fair to us

[jagged escarp]

send me the steam

[broken zodiac]

lmfao.

[median viper]

idk the link he screenshared it to us

[heady mango]

@pliant crypt

[median viper]

it showed it saying 22 of this month but nothing on profile

[heady mango]

Chooky it's not fair we should be all banned for being spam f7'd

[broken zodiac]

He was banned under false pretense. no profile bans, just mass f7'd. If he was legit cheating it'd be perma on the account. admins are able to see how many times someone reported in a certain time frame.

[heady mango]

that's not fair at all and is giving power to a zerg

[tulip quail]

@hardy sandal call me

[jagged escarp]

send me the steam

[hollow junco]

@pliant crypt

[heady mango]

they're mad we raided them

[broken zodiac]

@pliant crypt send the steam id

[hardy sandal]

its a cerb ban its not there on profile but hes banned check steamiduk

[heady mango]

@pliant crypt send steam id

[hardy sandal]

cheating cunts!

[tulip quail]

kal call me, i wanna chat

[hollow junco]

he sent it to you chooky

[heady mango]

@pliant crypt

[median viper]

@pliant crypt can u post it

[jagged escarp]

it is a temp ban

and it is not from spam reports

[uncut crystal]

can we please open the que a little so i can get in and re buy vip even tho i already bought it

[broken zodiac]

So what you're saying is that he gets EAC banned for nothing? if he was indeed cheating it would NOT be 3 days.

[heady mango]

why should we all get banned for a temp banned that he's not even proven to be cheating? we just wanna play the rest of the wipe lol

we're banned for playing with an alledged cheater, not a proven one, that's not fair

[broken zodiac]

^

dude got EAC'd for 3 days....

[jagged escarp]

tell me this. what happens if he is cheating? hypothetically speaking.

[heady mango]

then ban us for association, even though we didn't know about it

but as of right now he wasn't proven to be cheating, so why should we all suffer?

[median viper]

https://steamcommunity.com/profiles/76561199527139562/ hes not even banned bruh

[broken zodiac]

@jagged escarp take a look at his profile, do research. we dont know if was true or false but what I can personally tell you is that EAC doesnt just ban someone for 3 days for "cheating" it'd be perm if he really was no?

[jagged escarp]

right - well thats why your banned right now, while facepunch makes a decision. if you have an issue with the ban, you need to take it up with facepunch.

[nocturne pasture]

Anyways its eac

[heady mango]

you're the ones who banned us for association...

[coarse olive]

So how are we gonna be compensated for our raided base @jagged escarp ?

[heady mango]

ban the alledged cheater, not the rest of us

not fair at all

[median viper]

^

[tulip quail]

useless admin haha, imagine wanting to be an internet janitor

[heady mango]

can we please for the love of god talk to you in voice chat

[uncut crystal]

youre an asian eboy

[heady mango]

so we can have a fully fleshed conversation about this

or some admin at least

[tulip quail]

wanna kiss?

[jagged escarp]

listen guys. remove yourselves from this situation for one moment and try to understand the ban. If any player is banned for cheating the team is automatically association banned. this is because very often these temp bans become perm bans.

[heady mango]

bro what kinda chatgpt response is that

[jagged escarp]

there is no more conversation to be had

this is the way it is

[heady mango]

HE'S NOT EVEN PROVEN TO BE CHEATING BRO

ban his ass not us

[jagged escarp]

you have a team mate banned by fp, the whole team is banned.

[tulip quail]

https://tenor.com/view/the-simpsons-homer-simpson-thats-a-damn-lie-and-you-know-it-gif-7563099348111511780

[heady mango]

let us talk to a different admin then cause this is bullshit and you know it

[jagged escarp]

please move to general as you no longer require support

[fossil sun]

when he gets unbanned can the whole team get q skip?

[jagged escarp]

every admin follows the same proceedure

[heady mango]

who's the banning admin

y'all clearly have never played rust as admins lol

[uncut crystal]

can you guys chill so bro can get to my ticket☠️ ive been waiting for an hour and a half

[jagged escarp]

but i will contact one of the staff managers if you like

[heady mango]

please do

[jagged escarp]

i have 10k hrs in the game actually

[heady mango]

we'd like to speak to one in voice chat ideally

[jagged escarp]

i have messaged them

[tulip quail]

epic karen moment

[tulip quail]

would u like a medal

[heady mango]

@hardy sandal is literally the group that spam reported us by the way

[tulip quail]

self admitted lol

[heady mango]

literally admitted

[tulip quail]

#kal payed off admins to ban us cause he couldnt handle my grubbyness

[heady mango]

@jagged escarp tell me that's not an admission

a 3 day ban from EAC is literally an f7 spam report

they did it because they wanted us gone after we raided them

[jagged escarp]

there are 2 whole f7s on your mate. that is not a spam report

[heady mango]

if he was actually cheating it'd be a proper ban

[tulip quail]

shush corrupt admin

[jagged escarp]

the ban is a facepunch ban. if you have an issue with the ban, take it up with facepunch

please move to general

[uncut crystal]

can we restock the vip at least

[tulip quail]

mans asking the important questions

[alpine wraith]

yo whats the fucking problem with the lag on us medium

[heady mango]

@jagged escarp the guys who f7'd are literally at our base raiding it now lol tell me we're fucking wrong

[alpine wraith]

me and my teamates have been rubberbanding all day

why is the lag so bad

[heady mango]

and tis literally the guys we raided

they reported to get him banned now they're outside raiding us cause we're all offline

that's fucking bullshit

[alpine wraith]

??????

knock knock anyone home

why has the server been taking the piss all fucking day

[jagged escarp]

there are 2 f7s on your mate. this ban is not due to spam F7s. the ban is not a rustoria ban. if a player is banned by EAC, the team will be assoc. banned here, whether it is a temp ban or perm. i understand your frustration, however there is nothing else that can be done at this time. you need to wait until EAC has made a decision. If you dont think the EAC ban is correct, please take it up with them. I have contacted a staff manager for you. please move to general.

[heady mango]

out here violating the geneva convention

Collective punishment is prohibited by treaty in both international and non-international armed conflicts, more specifically Common Article 33 of the Fourth Geneva Convention and Article 4 of the Additional Protocol II.

but fine, i'll move to general.

[vestal mirage]

!help

[hardy sandal]

easy report bot 400 reports easyyy

[inner dragon]

dude full cheeting i have clip he wa;king ojn fuking water

plz join call and ban this guy before he killoes everyon

trio us

i have clip

plz he stole all me shi

v3 on us trio

[karmic loom]

yo can you help me

i crashed after waiting in q for 6 hours

[hardy sandal]

!ticket

[marble mantle]

Hey, @inner dragon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thin plover]

join the queue again, we cannot help you

[frail steeple]

LOL

[magic plume]

how can i do a report

for a cheater

[abstract frost]

!ticket

[marble mantle]

Hey, @magic plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[magic plume]

!ticket

[marble mantle]

Hey, @magic plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[magic ravine]

hello . server eu long kicking me for hacking . i live in china have to use vpn to make ping lower . can u fix this

https://steamcommunity.com/profiles/76561198061177949/

[thick vapor]

hack

[quasi ember]

What

[thick vapor]

discord Can't we report players anymore?

[gloomy sparrow]

!report

[marble mantle]

Hey, @thick vapor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric basalt]

!appeal

[marble mantle]

Hey, @magic ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thick vapor]

You're making tickets really fast. We'll create your ticket after this quick countdown. ？

This has been displayed for a long time. Is this a normal situation?

[lyric basalt]

Are you trying to upload video ?

[thick vapor]

Yes. I uploaded two videos.@lyric basalt

[lyric basalt]

If video is too large then you might get error that you are making tickets fast

try to upload it on youtube or streamable and put a link to ticket

[thick vapor]

Yes. There is a 5-minute video. How does that need to be resolved?

[lyric basalt]

. @thick vapor

[past delta]

admin

hello

?? need help

@subtle cape are you online sry for spam

[lyric basalt]

What you need help with ?

[past delta]

scam!!

i have a fotp

i cant send a foto

[thick vapor]

@lyric basalt How can I check the subsequent results

[past delta]

and?

[lyric basalt]

Do you mean respond of ticket ?

[lyric basalt]

Send me DM