support

[rose prawn]

this is deeply effecting me

[ocean void]

if you appeal the admins will review your ticket and hopefully take care of your issue

[rose prawn]

i already did it

[ocean void]

perfect, an admin should take a look at it as soon as one is available

[modern oak]

hello, I can't send you screenshots with evidence on your website

[thorny dune]

You can upload them to an image service and share the link in your ticket if needed

[modern oak]

image service?

[hexed nimbus]

imgbb or imgur and so on anywhere where you can upload a picture to make it a link and then post the link in the ticket

[keen cove]

@thorny dunevpn ban pis

76561198434807555

My friend can't get online

[thorny dune]

Hello there, this should now be solved and you can connect again.

[keen cove]

ty、

[modern oak]

ty

[rose prawn]

hello

\

i got muted for false spam i typee the same thing twice

[deep crypt]

hello I am dont using hack but Iam getting disconect when I logged game

[smoky cape]

!appeal

[marble mantle]

Hey, @deep crypt

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[deep crypt]

ı created appeal

[smoky cape]

Perfect. You will get a response within 1-3 business days

[nocturne vessel]

hello admin me banned with play hacker wtf

my team dont banned me banned WTF

[cyan terrace]

I was banned for cheats, but I don't have cheats.

[unreal summit]

why did rustoria admins just delete a base on US long

since when does official server do this

[cyan terrace]

I was mining stones and for the whole day I didn't kill more than one person and I was banned

[subtle cape]

!appeal

[marble mantle]

Hey, @cyan terrace

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[short crag]

i have a audio bug, if i alt f4 do i get a que skip or do i have wait again?

[junior bronze]

how long does an association ban last for

[hexed nimbus]

first time its 7days you can see time when you try to join the server as it will have a countdown

[near halo]

Fertilizer is not sold to the police station. Out of stock, are the stocks replenished?

When will stocks be replenished?

[grave notch]

How do I open a support ticket?

[patent lake]

YO, pumps are not working on EU LONG

[grave notch]

!appeal

[marble mantle]

Hey, @grave notch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery pagoda]

I need help

[lyric basalt]

how can we help you

[spark mulch]

!appeal

[marble mantle]

Hey, @spark mulch

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[fiery pagoda]

i got banned 7 months ago and i dont know why because i wasnt playing at this time and i didnt had rust installed and my appeal was denied. I think its because of Vac ban

4 months ago

[lyric basalt]

!steamid

[marble mantle]

Hey, @fiery pagoda

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[modern oak]

I uploaded the images and sent a link to the chat of the appeal

[fiery pagoda]

should i just post my steam id here ?

[fiery pagoda]

76561199062802886

[hollow lake]

fix raidblock system pls. Half the map is raidblocked because of one big base raid

[jaunty surge]

@lyric basaltVPN BAN 76561198440255790

[deft storm]

This needs to be fixed, theres a raid on J20 and the raidblock stretches fucking 6.5 squares in all directions 💀

[lyric basalt]

Fixed wait 15 minutes before connecting

[lyric basalt]

If your appeal was denied then ban will remain

[fiery pagoda]

bro why how can i get banned for cheating if i wasnt even playing

[hollow lake]

it's now the entire map

[deft storm]

Ye, now raidblock is entire map 💀 Needs to be fixed fucking now D:

Raid is J20, I'm on I2. Still raidblocked

Sorry for ping but @fossil igloo, pls <3

[smoky rapids]

the entire map is raid blocked

[gloomy sparrow]

What servers is this on and is this still an issue?

[smoky rapids]

10x eu

[void condor]

Is it resolved now?

[deft storm]

Yessss, thank yoou

[hollow lake]

for now yes

[void condor]

Passed it onto the dev, will be worked on

[deft storm]

Tysm <3

[minor field]

guys i got ban why ?

[hexed nimbus]

says it in the disconnect message why you got banned

[minor field]

its says playing with hack and no one is hacking

and i never used hack in my life

[hexed nimbus]

!appeal then you need to make a appeal

[marble mantle]

Hey, @minor field

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern oak]

!appeal

[marble mantle]

Hey, @modern oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[modern oak]

I uploaded the images and sent a link to the chat of the appeal

[brittle osprey]

need admin on rustoria 10x no bp right now

6 man clan with cheaters

[marble mantle]

Hey, @robust musk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust musk]

you can use this in a better way of reporting these persons!

[raven mist]

!ticket

[marble mantle]

Hey, @bold mortar

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[shell sable]

Hello I am currenly having issues joing rustoria US Medium is this a server issues or am I simply not able to join that server?

[blissful warren]

rr rust

[raven mist]

Server restart

[shell sable]

nvm its allowing me to join now thank for that as well @raven mist

[raven mist]

Yes sir, at this time its daily restart for US servers

[shell sable]

I did not know that

[quick lantern]

<@&274971100184576010> WHY IM GETTING MUTED ????

for what reason

[near halo]

?????

[raven mist]

It might help them putting your steamid here already

[quick lantern]

76561199133205764

[deft storm]

I don't want to be this kind of guy that turns to the fucking support chat to report cheater, but this time. This guy is ruining for like 20-30 people

On 10x EU, made ticket but he needs to be eliminated quickly

[quick lantern]

and what with my mute

[raven mist]

Admin will need to review it

I'm not staff

[quick lantern]

:c

[spiral owl]

337clan is banned. Who is the cheater and can the administrator provide the name of the cheater?

[raven mist]

They wont give you that info

Only to the clan

[tulip laurel]

!report

[marble mantle]

Hey, @spiral owl

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat pumice]

You're not getting unmuted, stop spamming the chat and you'll be fine moving forwards

[dusty saddle]

You have 3 ways to report

ingame : /ticket add "XXXXXXX"
rustoria website and add clips
or
F7 which goes to FACEPUNCH

1 and/or 2 and then do F7

[deft storm]

Well aware

Already reported and shit, just had to speed up the process. So many people left bc of that guy

I'm never that guy to go to support and report, trust me xd

[quick lantern]

I wasnt spamming that much :/

[neat pumice]

Don't spam at all

[dusty saddle]

^

[deft storm]

No need to stress anymore, he got scared and quit when everyone started saying they had reported

Take ur time, sorry for support report xd

[radiant sorrel]

his steam is legit linked and hes a 337 member lmao

they think they raided a base and someone touched the tc and they caught the association too.

[lone yoke]

Can I view my appeal?

[dusty saddle]

when f7 Facepunch/anticheat catches it and on any other server you'll get notified, if Rustoria catches it the ticket will let you know

[raven mist]

Then he should make an appeal 😄

[dusty saddle]

!appeal

[marble mantle]

Hey, @lone yoke

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[radiant sorrel]

hes chinese lol

[neat pumice]

Replied to your ticket now

[radiant sorrel]

but yeah idk im just tryna help them get unbanned so they come raid me

[spiral owl]

@dusty saddleCan you give me the name of the HACKER in our 337 team?

[steady scroll]

can i get help of an admin i dont know if this is real rustoria or a scam

[raven mist]

If its a steam message its a scam

[dusty saddle]

I dont have that info

[spiral owl]

How can I get it

[dusty saddle]

RUSTORIA will never msg you through steam

[steady scroll]

okay

[spiral owl]

We are all Playing with hacker, but there is no HACKER to be found

[light summit]

please raise a ticket https://rustoria.co/support

[radiant sorrel]

help ur teamm i want my raid 😭

[near gorge]

@light summit

[velvet patio]

please raise a ticket https://rustoria.co/support

[solar ridge]

admin

[gloomy sparrow]

Not an admin but how can i help?

[solar ridge]

i need help for wrong banning

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @solar ridge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn loom]

admin why us long crash?

[gritty basin]

!appeal

[marble mantle]

Hey, @gritty basin

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[solemn loom]

<@&874995535881326632>

[static hound]

admin, what's wrong with us long?

[lyric basalt]

It's booting already

[cyan pike]

Still booting?

[solemn loom]

admin how long is booting ?

[near halo]

yeah fr

bro why did long get rolled like 20 min back

[sweet rune]

!appeal

[marble mantle]

Hey, @sweet rune

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[static hound]

realy?

[near halo]

yes

[static hound]

fuck

[near halo]

so far back like wtf

[spare widget]

At least you get the chance to do everything over again. Maybe do it even better this time

[ebon wind]

What's mean come to Discord.gg/rustoria - Berch

[hexed nimbus]

meaning @thorny dune wants to have a chat with you regarding something wait for him to respond or try to send a dm with your steam id and say it for a come to discord message

dont work due to api changes think it even mentions that on the link page

heard that was fixed but was same issue before

[junior venture]

any friendly admin that can take a quick peek at my ticket rq? (im friendly) #960109

[icy plume]

Where can i report cheaters?

[jolly sierra]

!appeal

[marble mantle]

Hey, @jolly sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[icy plume]

How did u make a ticket

[junior venture]

!ticket

[marble mantle]

Hey, @icy plume

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[alpine flower]

admin

[bold lion]

Во сколько вайп в четверг?

[alpine flower]

i am banned bkz play with hacker. but that time i even not online .i want know who is hacker.

[robust musk]

!appeal

[marble mantle]

Hey, @alpine flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[heady dune]

how creaete ticket?

76561198995537808 Cheater

!ticket

[marble mantle]

Hey, @heady dune

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty wagon]

Hey trying to report a player and the ticket system is giving me this.

Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown.

I haven't actually submitted any tickets yet this is the first one for a guy that was speed hacking and flying underwater with rock aimbot have video on main.

[robust musk]

!appeal @hardy holly

[marble mantle]

Hey, @hardy holly

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[dusty wagon]

Tried the ticket system on three other browsers same error I am unsure if reporting a player currently works on the website.

[robust musk]

google chrome should do the trick :).

[marble mantle]

Hey, @dusty wagon

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[robust musk]

!report

[marble mantle]

Hey, @robust musk

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise badge]

THERES A HACK

HOW I COMPLAIN IN DISCORD

[idle steppe]

my normal ping is always 40 and now im noticing its 400 all of the time i played other games to makew sure this isnt an internet problem but its only in rust why is that

[robust musk]

!report

[marble mantle]

Hey, @wise badge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wise badge]

i finish everything in the web but when i click submit ticket its loading still

[maiden wyvern]

hello

[shy remnant]

Have you successfully made it ?

[junior venture]

🙂 🙂 🙂

[jolly sierra]

disconect: hacking how tf i got banned?

[vocal storm]

Can't make tickets, says your making them to fast and just never works gg. nice system

[shy remnant]

Are you trying to upload a video in the ticket ?

[vocal storm]

an Image

No point now, the player left the server

[quaint patrol]

!appeal

[marble mantle]

Hey, @jolly sierra

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quaint patrol]

What does the message say?

@timber bridge

[candid violet]

how can i open ticket?

[quaint patrol]

Until you speak with Splooty yes

[quaint patrol]

!ticket

[marble mantle]

Hey, @candid violet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[candid violet]

ty

[quaint patrol]

Splooty will explain to you his reasoning etc, contact him

Message him

Yes

[bold lion]

What time and at what time is Wipe on Thursday?

[robust musk]

what server?

[bold lion]

[EU] Rustoria.co - 2x Vanilla

[cursive kayak]

@bold lion

:flag_eu: 2x Vanilla EU

IP: connect 2x.rustoria.uk:28010
Next Wipe: <t:1712584800:F> (<t:1712584800:R>)
Wipe Schedule: Mon & Thur @ 3PM UK Time
Map Size: 3250
Team UI: 8

[bold lion]

Thanks!

[robust musk]

no probs

[vapid wharf]

Hi, How much Time we have to wait for a response on a apeal ?

[robust musk]

1-3 buisness days

[vapid wharf]

Ok sounds good

[timber bridge]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bold lion]

And when is the global vape with drawings?

[timber bridge]

You can just send me your steam profile.

Will be back with you in about 10 mins, not at my pc.

[limber sorrel]

timed out

how i solve this?

[timber bridge]

#368790610783764480

[dusty wagon]

Thanks for getting back no I tried again and still get the countdown warning although no countdown ever shows?

[shy remnant]

Are you trying to upload a large file in your ticket ?

[gentle sedge]

If I was paly with hacker Can I know which one I paly with because I
donot know

[glad basin]

!support

[gloomy sparrow]

how can we help?

[thorn topaz]

Shibbity your file can only be like 20 seconds long. If it's longer you'll need to upload it to youtube or some other service and provide the link

Can admin please look at ticket 1d4cd8? Cheater on US Medium 69kills - 1 death, less than 3 hours on account...

[gentle sedge]

!support

[thorn topaz]

this dude is double/triple headshotting people 250m away 360 degrees...

[noble terrace]

checking

[warm light]

How do I make a ticket

[noble terrace]

!ticket

[marble mantle]

Hey, @warm light

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

Hey, @warm light

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[warm light]

He got banned

[deft ruin]

anyone need a tgeamate in the main i got expo ammono bped

[robust musk]

wrong channel, nice try though #looking-for-group

[exotic plaza]

hi, i have a question on 2x Vanilla EU full wipe or map wipe?

[gloomy sparrow]

#oldserverinfo

[glass kettle]

i need help

why i log ingame and i get banned for hacking again

are u kidding me ?

help any mod here

[royal tinsel]

need help from a admin the game crashed me went back to outpost for my body bc it killed me and my stuff was gone and i had 400 scrap metal frags hqm 850 cloth and more and i only took 15 to spawn back in and it takes 10 to kll u in out post so i would like a admin to give my stuff back on rustoria.co us medium

help any mod here

[glass kettle]

i need mod help please

[royal tinsel]

need now wasting my time

[ocean thistle]

Hey there, I am sorry that happened to you. We unfortunately cannot refund your loot as US Medium is an official server. We cannot interfere with the game in anyway.

[ocean thistle]

!steamid

[marble mantle]

Hey, @glass kettle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal tinsel]

well fn fix your shit yourr serv deleted my shit after i grinded for it

[glass kettle]

76561198066652878

please unban rustioria eu small and main

cuz i log into small i banned , i log into main banned wtf

[ocean thistle]

Your game crash does not relate to our servers. I hope you have a good day though!

[glass kettle]

xdddd

so did u unban me on both ?

when can i relog

[ocean thistle]

I'm taking a look into your situation now Kira.

[glass kettle]

sure , thanks

[royal tinsel]

it dose bc i was clicking a shop in outpost then my shit shut down

[cursive breach]

Hello, can you like so so you cant offline raid on the weekdays night on the eu servers pls, everybody just offline so fucking boring

[junior venture]

:))

[ocean thistle]

You should be good to connect in 15 minutes. If this happens again - please fill out an appeal. https://rustoria.co/support/appeal Thank you and I hope you have a good weekend!

[glass kettle]

thanks alot

[junior venture]

haii 🙏

[glass kettle]

ill relog in 15 mins thanks ^^

[ocean thistle]

Currently not at my gaming PC to check tickets :(

[junior venture]

ahh 😦

its not a ticket for appeal or a hacker ish

[ocean thistle]

Hopefully another admin will check it out for you soon!

[junior venture]

its more like a question can i dm you ?

[ocean thistle]

Sure

[glass kettle]

did u unban me from eu small and eu main right ?

[ocean thistle]

All Rustoria :) but do wait 15 minutes tho

[glass kettle]

ok ok

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unkempt agate]

hello, my teammate cannot make an appeal on the rustoria website... can I get admin help

[dusty wagon]

That makes sense will do that thank you!

[thorn forge]

Hey guys, does anybody know how I can get unblocked from the chatmod application form???

[timber bridge]

Speak with management, but gotta be honest - if you were blocked it was for a reason.

Management is @balmy cypress or @neat pumice

[sonic crest]

can you use rustplus bot someone confirm because other servers allow

[thorn forge]

Okay I'll speak with them 👍

[timber bridge]

We do not moderate them, but sometimes functionality maybe blocked dependent upon the provider and functionality.

Message me @sand palm

[sonic crest]

but like is it allowed or not

[timber bridge]

We allow it - we do not moderate it.

[sonic crest]

why did one of your chat moderators say you guys not allow few days ago. So if i hook one up to this server then i wont get a ban

[timber bridge]

I am not sure why, but we do not ban for it no.

[oak ivy]

You ban an entire team so quickly without checking anything?

Crazy

[half niche]

skill issue

[wraith star]

got muted in chat for two days for saying pakistan??

[half niche]

yeah thats racist

[wraith star]

apparently

[blissful herald]

you did not said exactly what you typed here on discord by the look

[wraith star]

what did i type that

[blissful herald]

seems legit enough Mute

[wraith star]

how is pakistan mutable

[blissful herald]

well you know very well what you typed

[wraith star]

pakiland?

[blissful herald]

you did not typed Pakistan

[blissful herald]

exactly

[wraith star]

how the hell is that mutable

[blissful herald]

feel free to make a Mute appeal, if you think its wrongfully

[wraith star]

where

[blissful herald]

!appeal

[marble mantle]

Hey, @wraith star

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[blissful herald]

feel free to add that in your Mute appeal

[wraith star]

https://tenor.com/view/angry-angry-cat-mad-cat-mad-death-stare-gif-2007099240114134459

[jolly sierra]

HOW can i connect admin

[lyric basalt]

about ?

[jolly sierra]

i got banned for hacking but i check the rustria website said i got banned for playing with hacker i already appealed but no still pending ive been waiting 8hrs

idk if its a vpn ban or something but i didnt do anything to break any rules in game

[last edge]

appeals take 1-3 bussines days

[jolly sierra]

i know but i cant wait too long can u guys do me a favor check mu account?

its said i got banned foe playing with hacker

but when i tried to connect a server

[modern oak]

hi guys, I sent an appeal yesterday and uploaded the proof, there is no reaction from you

Appeal #3a6001

[last edge]

the admin that made the ban have to answer u

pls be patient

[last edge]

!appeal

[marble mantle]

Hey, @modern oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last edge]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[woeful pier]

Hi when I try to connect to the server, disconnected: hacking error appears. I didn't use any cheats, I think it's a systemic problem, how can we fix it?

[placid rain]

!report

[marble mantle]

Hey, @placid rain

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[woeful pier]

thanks

[junior dove]

Yo im having alot of lag issues on br long any help that i can get?

[remote marten]

#network-support-old

[last edge]

!appeal

[marble mantle]

Hey, @last edge

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid plover]

<@&274971100184576010>

[lyric basalt]

@vivid plover

@vivid plover

[vivid plover]

im banned from rustoria because my account was hacked and whomever hacked it was cheated on your severs and im asking for someway to appeal

[lyric basalt]

!appeal

[marble mantle]

Hey, @vivid plover

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid plover]

@lyric basalt

[karmic panther]

I bought the builders+ on US 5x and still cant redeem it @marble mantle

[robust musk]

you pinged a bot , did you try to relog?

[karmic panther]

i did twice and thought it was a role rip

[karmic panther]

^

[torn heart]

#payment-support make a ticket here they can help you out

[mossy ember]

YO IS THIS GUY TWUSTABLE

[timber bridge]

What is your steam id?

[timber bridge]

that's a scam

@karmic panther, you bought the kit on the wrong server, you bought it on 5x No Bps not 5x trios

They should be able to transfer it, just don't sign into the other server in the meantime.

[mossy ember]

no bro hes serious

[hallow flare]

need support for hacker

i got the clip

[timber bridge]

!report

[marble mantle]

Hey, @hallow flare

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[thorn sparrow]

@torn heart am i unbanned?

[jolly shale]

!report

[marble mantle]

Hey, @jolly shale

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

You wouldn't know.

[thorn forge]

nah chill bro hes good

[timber bridge]

chill.

[timber bridge]

Make a report.

[cerulean iron]

is this one of the admins

someone help me out

[wary flare]

he will send a link ask you to login, and then hack account sell all your skin

😆

[cerulean iron]

ok thanks

I am going to mess with him

he is not an admin

[lucid elbow]

Admin

[subtle cape]

!ticket dont call them out please

[marble mantle]

Hey, @lucid elbow

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dusty saddle]

also do an F7 ticket so it goes to FACEPUNCH.

[near oak]

@subtle cape adm plz help me

I'm a new player with 200 hours of play. One of my teammates cheated last week without my knowledge. I got banned because. I used my other steam account to buy the game, after the launch of the ban evasion. Then I waited for my account to be unblocked after 7 days to play.co server. And then a ban evasion yesterday. I really don't know the rules of this game and I'm sorry because I'm a new player. I will never do this again. And I am a person who will never play games with hacks, ask the administrator to help me, i am so sorry. This is my usually play steam id: 76561199008750180 and this is my other steam id: 76561199348017416

[timber bridge]

Send @balmy cypress a message.

[jade reef]

yo im trying to create a ticket and got this message " You're making tickets really fast. We'll create your ticket after this quick countdown."

[sonic crest]

yo r u allowed an auto clicker to not get kicked when afk or is that not allowed or any other solutions?

[subtle cape]

Third party softwares arent allowed, facepunch might ban for that

[sonic crest]

ah understandable just making sure 😄

any ways to not get kicked?

[subtle cape]

Im not actually sure which ones work. One is to play but i think sitting on something might do it? Cant say for sure

[sonic crest]

ah okay, cheers

[thorn forge]

yeah no problem 👍

[dusty saddle]

!steamid

[marble mantle]

Hey, @dusty saddle

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[forest sky]

My friend and I accepted two people into the greenery, but they turned out to be cheaters

[dusty saddle]

!appeal

[marble mantle]

Hey, @forest sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[iron gull]

make the stats on the website show competitve kdr

[dusty saddle]

post in #feedback-suggestions

[gentle sedge]

!report

[marble mantle]

Hey, @gentle sedge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[steady solstice]

Any admin on ? I cannot connect to server, says "Hacking" , on site says "Playing with hacker" . We been living in hotel with bench of random ppl in team. 76561197967476204

[cobalt turret]

Hello, I was banned from the server just after the server rebooted, but I assure you that I didn't use any other auxiliary software, I only opened a game accelerator, I really love this game, I hope you can help me unblock

[junior venture]

!appeal

[marble mantle]

Hey, @steady solstice

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[junior venture]

!appeal

[marble mantle]

Hey, @cobalt turret

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[steady solstice]

Bruh, we know the rules. No one responded to us yet, only closed ticket with no response LOL. In 1-3d business days our hotel we spent 30+h building will be decayed.

[grave flume]

hello can i get some help please

[lone yoke]

Who can check my ban appeal?

[long wren]

admin will check it you have to wait 1~3 days for a reply

[lone yoke]

@long wren It's been enough for 3 days

[lusty root]

help admins %100 cheater

[marble mantle]

Hey, @lusty root

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[past tide]

/ticket

[marble mantle]

Hey, @past tide

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

It’s 1 to 3 business days and weekend ain’t business days so this would be day 1 then

[restive furnace]

Hello, there is someone who can view ticket 6869 ( network-support )

[boreal thistle]

You have to wait patiently our admins will get to it ASAP

[restive furnace]

Can you please quickly address the issue in less than 3 hours there will be a vape on your servers

[boreal thistle]

We will try to address the issue as soon as possible.

[restive furnace]

Okey, im wait

[boreal thistle]

awesome

[paper hemlock]

nice i geting banned bc playing with hacker( played solo for 2hours)

nice admins

i reported about 10guys and the "evidence" is never enough they are always clear even when they prefire or "climb" walls. and i play on different server then usual for 3-5hours solo and killed max. 3 guys and then i wake up to a ban: played with hacker!

[boreal thistle]

!appeal

[marble mantle]

Hey, @paper hemlock

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[paper hemlock]

ye thx i know and i already did it! i just wanna warn guys who wanna spend 10 euro a month to play

because its a thing that you wake up to a random ban

[boreal thistle]

If you really didnt play with a cheater you will be unbanned in no time

[paper hemlock]

i played solo on this server for fucking 3hours, killed 2 guys max. died 200times - so wtf is this

[boreal thistle]

did you add someone to the team ui?

[paper hemlock]

"played with hacker"

nope bro..i have 5k hours steam account is 16yo i am 32, i just wanna play man dafuq

[boreal thistle]

I am sorry out staff will try to review your ticket asap.

[paper hemlock]

i hope so..ty

Rustoria Admin
• Today at 2:05 PM •
ADMIN
Make an appeal instead of a ticket. If your appeal is denied, it's final, and you will need to wait for seven days to play on Rustoria. Thank you...

i did a appearl but only get response to ticket.. and it looks like i could get a ban for 7 days??! are you guys for real??? with no evidence or whatever i get a ban??

[boreal thistle]

the admin is saying you made ticket instead of the appeal. please make an appeal and we will take a look at it.
!appeal

[paper hemlock]

bro

Appeal #1c7a22
17 minutes ago

Ticket #4f82fe
13 minutes ago

appeal is 4minutes older.

[boreal thistle]

did you get anwser on the appeal?

[paper hemlock]

but i just added some text to my appeal, its not EU vanilla lowpop server, its EU medium

[paper hemlock]

nope.

[boreal thistle]

Then you have to wait for our staff to answer.

[paper hemlock]

i was sending you some screenshots and info i cannot add on the ticket side - where you can see that i dont know the team those guys i was in the team

[near oak]

@balmy cypress I'm a new player with 200 hours of play. I am a Japanese Last week i meet a guy in.co. He is a Chinese guy he teach me how to play this game. And after two days i banned for play with hacks. I really don't know he is a hakc,....... And I used my other steam account to buy the game, after the launch of the ban evasion. Then I waited for my account to be unblocked after 7 days to play.co server. And then a ban evasion yesterday. I really don't know the rules of this game and I'm sorry because I'm a new player. I will never do this again. And I am a person who will never play games with hacks, ask the administrator to help me, i am so sorry. This is my usually play steam id: 76561199008750180 and this is my other steam id: 76561199348017416

[marble mantle]

Hey, @near oak

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[inner pine]

@blissful herald

[blissful herald]

!steamID

[marble mantle]

Hey, @inner pine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[inner pine]

76561198122692161

[blissful herald]

join voice channel - Waitting for support please

[humble moth]

report

[marble mantle]

Hey, @humble moth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[modern oak]

hi guys, help with the appeal, I filed it two days ago, the admin immediately replied, added a photo and the admin has not been responding for more than a day

[tulip laurel]

Hey, admins are very busy, please wait, usually you will get an answer within few days!

[modern oak]

Thanks bro, could you help me with my question, I really want to continue playing with my friends

[tulip laurel]

Unfortunately no, the admin who answered you is the referent! Please be patient!

[modern oak]

ty

[vivid juniper]

my banned was totally by mistake i have proof with screenshots of me transferring loot if u want me to provide that. please check my status to see what i was doing i dont have script or hack on my pc but me and my friend was having rellay high ping and pucket loose because we are eu players and we did not join eu cause eu was ded this wipe and some times a lot of weird things will happen like to open pox and after 2 minutes will be opened and jumping then just standing still in the sky for amount of time so i hope u un ban me if that the reason or at least to double check me. @balmy cypress <@&274971100184576010> .
My steam
https://steamcommunity.com/profiles/76561199203555237/

[tulip laurel]

!appeal

[marble mantle]

Hey, @vivid juniper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[vivid juniper]

I did 2 tickets with proof with 2 fotos

[torn heart]

Then wait on a response regarding your appeal

standard response time is 1-3 days, can be longer or shorter depending on the situation.

[humble moth]

Why did I give a bag and it was inexplicably banned

[tulip laurel]

!appeal

[marble mantle]

Hey, @humble moth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quick bluff]

im stuck in reciving date

data

on eu mondays

i can hear the nakeds on the beach and all

can any admins help me

i dont want 600 qeue

@tulip laurel

@torn heart

what a shit game now i have qeue

[rigid yew]

@torn heart76561198139923556 vpnban

@tulip laurelhelp vpnban 76561198139923556

[near halo]

Issues with your game, not the server side

[quick bluff]

happend with my friend also

[lyric narwhal]

also with my friend

[rigid yew]

@gloomy sparrowvpnban 76561198139923556

[flint tide]

@torn heart can u skip me my fav admin ?

[near halo]

Still a Rust issue, better you can do is restart your game and join again to avoid more hours in queue

[lyric narwhal]

bro thinks he is an admin

[torn heart]

nope

[lyric narwhal]

bro cmon he is stuck on receiving data

we want the full squad on

[flint tide]

am stack there )

[near halo]

No need to be a admin to tell someone that's a Rust bug that can happen with anyone, and this happened with me once

[flint tide]

go eat fish and sleep

[lyric narwhal]

👍

[burnt token]

i want join eu monday but i'm stuck on receiving data . i don't want do queue again !!!!!!!!! what can i do ?

[flint tide]

wiat my son

@torn heart skip me and my polite son

[torn heart]

nope sorry man

[boreal thistle]

!steamidru

[marble mantle]

Привет, @boreal thistle

Пожалуйста, отправьте нам свой SteamID64, чтобы мы могли вам помочь. Получить свой SteamID64 вы можете здесь:
https://rustoria.co/getmyid

[vapid kindle]

https://steamcommunity.com/profiles/76561199192345732/

[lyric basalt]

подождите 15 минут и тогда можно будет подключиться

[vapid kindle]

connect mon.rustoria.uk:28012

[fathom folio]

@lyric basalt hi You Asked Me to contact you on the server

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[fathom folio]

Should I join or wait?

[lyric basalt]

join

[fathom folio]

ok

[short rivet]

How can I talk to the admin to discuss something?

[balmy cypress]

Whats up?

[silk walrus]

greetings, is it necessary to get whitelisted on the servers when using VPNs?

[hexed nimbus]

Rustoria doesn’t have whitelist you can join with vpn

[near halo]

No, but there's a chance to get VPN ban so if this happen, just ping a admin or make a appeal

[fallow onyx]

can we play duo here??? Rustoria.co - EU Mondays

pls fast

[near halo]

#looking-for-group

[wispy dirge]

Yes.

[minor mountain]

@lyric basaltReply to my message plz

！

[wanton turret]

i try to jump solo server when it says i go kicked for hacking 6 months ago ,, which i never did and i did not even play that server at all ,, can some one check that , i opened an apeal on website

[fresh path]

my game crasheed and now i have que for 200 playeeers plsssssssssss let me in

@subtle cape

[shy latch]

Where do I write to show who's using the horse bug now?

[noble terrace]

!ticket

[marble mantle]

Hey, @shy latch

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

Hey can some1 Tell me after how.many Gameban days u can Play toria?

[balmy mortar]

If anyone has the time could you look at my appeal, the account is LukeWalter1954, I think my school's student wifi IP got banned and that's what caused me to get banned

[toxic shard]

if while playing rustoria it's a perma otherwise 1 = 180 days, 2 = 365 (from the second ban)

[near halo]

Ah thank you,i Gotta get whitelisted after or Just insta Unban?

[brazen geyser]

!ticket

[marble mantle]

Hey, @brazen geyser

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[toxic shard]

you might need to appeal when the ban expires, each case is different

[near halo]

Okay thanks mate

[balmy mortar]

@toxic shard can you look at my appeal

76561198189665831

steam id ^

[vagrant cliff]

hello, I joined your server with a friend, for some reason I got kicked for hacking, I haven’t played the game for a very long time, for some reason I’m banned. I apealed my ban 2 days ago but no one is answering

[toxic shard]

only the admin who banned you can check your appeal

[toxic shard]

1-3 business days

[balmy mortar]

I think it was a system ban I couldnt even log on to the server

[solar jacinth]

Hello i would like to be unmuted

[marble mantle]

Hey, @solar jacinth

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[random minnow]

Guys

any advice? Still cannot close the shop /s in RUSTORIA x3 eu

..

its getting fustrated having to leave the game everytime I use the shop

the pointer (mouse) changes when I hover around the X, but still doestn close

[torn heart]

Go to the rules tab and agree and it will close it.

it's bugged and the dev team is aware

[random minnow]

oh

Thanks]

[quasi ember]

!report

[marble mantle]

Hey, @quasi ember

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[teal sun]

Hello. I have never used any cheats, but I got banned from your server. I have not been able to access your servers for a long time, please remove my ban. steam ID: https://s.team/p/gkpw-rvkg/JGKKMDWJ

[marble mantle]

Hey, @teal sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[merry grove]

is it raining often on eu small?

[toxic shard]

Vanilla weather

[merry grove]

i've never played on official in my 2.5k hours

so i dont know if its often

[sand glade]

!support

[robust musk]

what kind off support you need?

[sand glade]

we raided a base for a box of sulphur and it despawned within seconds?

[robust musk]

got any proof of the raid/box off sulfur?

[glacial magnet]

yep earlier before server restart i died full of loot and it all despwned as i went to pick it up within 5 minutes

actual bs

[robust musk]

you can check #network-support-old support about this

[glacial magnet]

idc enough ngl just is lame af

[robust musk]

i understand nothing we can do against lost loot unfortunately

[ionic mortar]

???

[robust musk]

if its a server restart right?

if not please correct

[rotund hazel]

Admins cant interfere with in game items, im sorry that is bug happened to you, nothing that an admin can do.

[restive furnace]

Supports pls check my ticket 6869

6 hours I’m waiting support

[fiery ermine]

!support

[ionic mortar]

report or appeal?

[marble mantle]

Hey, @restive furnace

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[rotund hazel]

Tickets take, time. Admins try to attend to them asap, but they may take longer

[fiery ermine]

Why did I get a ban due to Take a break? server: eu mondays nick: Denom.我是最好的

[near halo]

!appeal

[marble mantle]

Hey, @fiery ermine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[boreal thistle]

!ticket

[marble mantle]

Hey, @dull violet

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[neat breach]

!ticket

[marble mantle]

Hey, @neat breach

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hoary basin]

<@&274971100184576010> hello sorry for disturbing , i have a bann on rustoria x5 US , for exceeding group limit ! it was a wrong decision from the admin just because i boosted someone with some things he thought it was exceeding group limit ! well i did already appealed a ticket in the support website since yesterday ! My base will decay today so i need to take my ticket as periority if that is possible ! i hope you understand that iam loosing my base and my time for a Admin's wrong decision !

[subtle cape]

!steamid

[marble mantle]

Hey, @hoary basin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hoary basin]

@marble mantle 76561199209581895

@subtle cape 76561199209581895 and thankyou bro !

[subtle cape]

An admin will look at it asap. I am currently unable to fully investigate this situation.

[stone dawn]

linked my steam but the server doesnt recognize its linked is this normal?

[subtle cape]

Type /verify ingame

[stone dawn]

thank you so much

ive been doing /auth

[hoary basin]

@subtle cape thankyou for responding , i hope they solve my problem asap to not loose my base and my time ! ❤️

[vivid plover]

<@&274971100184576010> im banned on rustoria for hacking but during the time of the cheating the person whom cheated hacked my acc and i made an appeal yesterday on your support website and i still havent got any information on if im am unbanned or not.

[restive furnace]

appeal

[marble mantle]

Hey, @vivid plover

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[vivid plover]

<@&274971100184576010>?

[ionic mortar]

standard response time is 1-3 business days

[restive furnace]

Okey

Thx

[neat breach]

<@&274971100184576010> dear administrator, hello, I was banned for the reason of take a break, I don’t know what it’s connected with, I was just playing, I was kicked out and here I am, banned, unban plz Steam ID: 76561199446848735

[boreal thistle]

did you make a appeal?

[neat breach]

yes

[blissful herald]

he did and he got a answer already

[neat breach]

where?

[boreal thistle]

i am sorry decisions on the appeals are final

[blissful herald]

in your ticket

[neat breach]

whyy i not streamsniping

wtfff

[blissful herald]

sure

[neat breach]

So I was banned because I wanted to make friends with a random player?

wow

xddddddddddd

[merry grove]

then you shouldnt have smh

stop arguing

[neat breach]

It’s clear that I’ve never had a ban for no reason in my 4k hours

[steady scroll]

u just suck?

[neat breach]

says the man who plays ark xdd

[steady scroll]

ur a new gen

[neat breach]

shut up

[neat breach]

16 y.o xddd

[blissful herald]

Move to #general please if you do not need any support anymore

[steady scroll]

and i got 13k hours

[steady scroll]

kk

[dusky moat]

Хd you banned me for Streamsnipe, because my neighbor is a streamer. I cant kill or fight with my neighbour, if he streamer?

[neat breach]

I think it's stupid too

[steady scroll]

streamsnipe is part of the game that there streaming u will get stream sniped like its a dumb rule

[boreal thistle]

Please move to https://discord.com/channels/274965952116817920/274965952116817920

this is a chanel for support

[fickle bloom]

am i able to transfer vip to a different account?

[boreal thistle]

!viphelp

[marble mantle]

Hey, @fickle bloom

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[fickle bloom]

do u know if im able to without me having to create ticekt?

[blissful herald]

no, you need to make a VIP support ticket

[fickle bloom]

okay

thanks

[near halo]

when connecting i get disconnected for hacking , despite this being my first wipe on server i think , never used hacks nor any VAC bans , and no vpn or anything like that , why?

[rotund hazel]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

appealed , for hacking 34 months ago apparantly , whaaat

[alpine moon]

Admin

[sonic tundra]

hackers on vanilla 2x main EU at p3 road

[marble mantle]

Hey, @sonic tundra

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust swift]

hi

[wispy dirge]

Hey there 🙂 What can we do for you?

[robust swift]

rustoria eu mondey

hard cheat

@wispy dirge

pls check

rustoria vanilla eu mondays

[hexed nimbus]

Make a report and don’t call them out in public as the can read aswell

[hexed nimbus]

!report

[marble mantle]

Hey, @robust swift

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wintry turret]

/ticket

[marble mantle]

Hey, @wintry turret

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lusty tendon]

/ticket

[marble mantle]

Hey, @lusty tendon

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[vernal heart]

<@&274971100184576010> I have been banned from the server for no reason
I sent a ticket a while ago but they didn't answer me

[wispy dirge]

Please create an appeal at https://rustoria.co/support/appeal

Oh duh, you created an appeal you said.

When did you put in an appeal?

[vernal heart]

yes but he say me in alredeay appelaled

but i didnt

[prime frost]

<@&274971100184576010> i add ticket

[toxic shard]

Trying to ping us won't help

[prime frost]

ok thanks

how match long to see the ticket

[oblique oar]

some guy just admited to hacking and hes insane at the game

i clipped it

[toxic shard]

that's not something we would consider a proof of cheating

people often troll this way

[grim elm]

Where can i see us monday map

[oblique oar]

well hes good asf and says hes cheating

[toxic shard]

but if you wish to report him be free to open a ticket, the clip on the other hand would be useless

[oblique leaf]

i put in an appeal for my ban and i think it got lifted. but i still cant join the server

[oblique oar]

can you atleast look into him?

[toxic shard]

#support message

[grim elm]

Marc where can i look at the map us monday

[toxic shard]

https://rustoria.co/maps

[oblique oar]

he just raided me

[hearty fulcrum]

?steamid - please double check whether the appeal has been approved or not by checking the status at https://rustoria.co/support and if it has been approved, please write your steam id here and wait for an admin

[marble mantle]

Hey, @oblique leaf

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thorn forge]

Hey guys, does anybody know how I can get unblocked from the chatmod application form???

[solemn grove]

shut the fuck up zen

[spare widget]

Maybe just don't try to be a chat mod any longer

[solemn grove]

you are a random

get known before typing in this chat moron

[dark radish]

get out of support if you dont need support kai

[solemn grove]

i own this chat

im about to go labs solo

[marble mantle]

:ok_hand: temp-muted Kai (@k.aai) for an hour (take a break)

[spare widget]

Sorry, I have no clue who you are :/

[dark radish]

lmfao

[thorn forge]

no no no!!!!!!!!!!!

[mellow yew]

Some guy in my steam messages wants me to vote a steam skin, saying he's gonna give VIP and is a admin

[bright quiver]

Its a scam

Block him

[mellow yew]

Cool

[thorn forge]

block him immediately...

thx steino

[spare widget]

Best bet otherwise is be a helpful, friendly and positive member of the community without any issues for a long time. Time fixes things but I wouldn't bother them for like 6 months at least imo

[mellow yew]

Figured I'd check

[torn heart]

little more than that probably

[spare widget]

Okay, probably very true lol

[prime thunder]

hello, how i can ban legit cheater? if legit cheater kill me, i write ticket and come back to fight, and admin only come to check after 15 minute and legit cheater afk in base and admin checking him 15 minute and he all 15 minute afk !!! and admin go to next ticket ALL time

• it is clan about 20 people and all vips and becouse maybe admin close eyes on this becouse rustoria need money

[timber bridge]

what was your ticket #?

• it is clan about 20 people and all vips and becouse maybe admin close eyes on this becouse rustoria need money

Incorrect as well.

We ban VIPs for cheating all the time, we do not let VIPs get away with anything that a non-vip player wouldn't.

Rules are the same across the board.

[prime thunder]

this is in general, my teammates threw a ticket.

but I also threw a ticket with video evidence 2 days ago and for some reason it is not in the history (I wanted to throw it to you)

[clever jolt]

I was chat banned for no reason by saying "hold on" <@&274971100184576010>

"tut tut "

@timber bridge

are you here

[timber bridge]

I've just fixed it for you.

If you want to know why dm me.

[prime thunder]

wait and i give you ticket #

[clever jolt]

ok go dm bro

[prime thunder]

Ticket #eb11f6

they dont play 1 month and enter to game to raid us

if I'm not mistaken about who it is

[timber bridge]

It appears the admin spent almost an hour looking into the player you reported, that's quite a lot more that 15 minutes and AFK, I am sorry you are not satisfied with the result of the ticket but if you suspect they are suspicious still make another ticket and we can have another look.

[timid path]

my ping on US Main is higher than usual

[torn heart]

Hey, if this continues please throw a ticket in #network-support-old and a network support agent can look into the case and see if we can sent a resolution internally.

[prime thunder]

Okey thank you very much !!! after all, there are the least brazen cheaters on rastoria, but you need to think about how to ban inventive cheaters

[timber bridge]

We understand that fully and do our best to catch everyone we can, it does no good to allow players we think are cheating to play. 🙂

[steady basalt]

hey mods can I apeal an apeal its been years?

[keen dirge]

@lyric basalt can you look up

[timber bridge]

what was the ban for?

[onyx void]

bro

@timber bridge

[keen dirge]

@timber bridge

look bro pls

[timber bridge]

What are you pinging me for?

look at what?

[keen dirge]

bro can you see code tries from logs ?

[timber bridge]

I cannot disclose anything that we do behind the scenes.

What are you asking? An appeal?

[onyx void]

bro can you see code tries from logs ?

[keen dirge]

bro we got coded wo dont even know who the guys

is

[soft osprey]

hey mods

[keen dirge]

its a guy named lgs spinter

[timber bridge]

Are you going to answer my question

[onyx void]

we ate code raid and twice

[timber bridge]

IS THIS ABOUT AN APPEAL?

[soft osprey]

im having troble with route to the br long server is there a chance that if i download a vpn it could get better?

[keen dirge]

no bro

[timber bridge]

Code raiding is not against the rules.

[keen dirge]

its impossible bro

[soft osprey]

its not trust me

[smoky cape]

It's not

They jsut have to go through every combination until they get it

[keen dirge]

can he shut down the turrets???
:DDD

[soft osprey]

theres lists of passwords on internet i just need hella time and pacience

[keen dirge]

is it possible

[timber bridge]

or get the code from someone in your team.

[strange spire]

mods is there a vc in this server that you guys hangout in

[thorn oriole]

where can i report

[strange spire]

when a server wipes i just imagine all the online mods just in a vc investigating reports

[soft osprey]

could it get better?

[timber bridge]

!report

[marble mantle]

Hey, @thorn oriole

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[timber bridge]

#network-support-old will be able to help you out 🙂

[soft osprey]

i already have a ticket but the fix is gonna take time since server is busy with ddos

just wanted a quick fix for now

[timber bridge]

simply put, yes it is possible it will get better but becareful what VPN you use - sometimes it will result in a false ban if cheaters use it.

^ Not a guarentee it will get better though.

[soft osprey]

oh didint know that but thanks any vpn u known that will not get me banned?

[timber bridge]

I'd recommend protonvpn or expressvpn but again becareful what ones you use. Of course if you are false banned from vpn you will be unbanned but can sometimes take sometime.

[steady basalt]

It was either ban evasion or cheating but its been years and im not about that anymore it was when I was like 15 years old. Just curious cause all my friends play on rustoria

[timber bridge]

@soft osprey While network support has you run commands to test connection to the server, make sure your VPN is off or it will not help your normal connection. Just so you know 🙂

[timber bridge]

Typically ban appeals are final, especially when it comes to hacking. If you provide the steamid I can check to see if it is possible to appeal again

[steady basalt]

76561199542072192

[timber bridge]

Looks like you were gamebanned while on our server, so unfortunately that appeal is unappealable unless the ban on that account issued by EAC is revoked.

[steady basalt]

alr thanks for the help

[timber bridge]

No problem.

[proven peak]

i need an admin

i got some important sheetr

[torn heart]

Whats up

[robust jewel]

I go3t banned literally loading into the server and now I can't join any Rustoria server

[timber bridge]

!steamid

[marble mantle]

Hey, @robust jewel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dusty quest]

how do u make a ticket to report some1

[timber bridge]

!report

[marble mantle]

Hey, @dusty quest

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[robust jewel]

76561198885752913

[dusty quest]

i did /ticket in game now waht??

[timber bridge]

make sure you do /ticket add <report details>

Dont see your ticket in the system.

[dusty quest]

trying again 1 sec

i did

do you see???

[timber bridge]

Unfortunately, you need to appeal @ https://rustoria.co/support/appeal

[dusty quest]

do you see??

[timber bridge]

in game name?

[dusty quest]

mastergrub

[timber bridge]

I do not, try using the site - much better than in-game https://rustoria.co/support/ticket

[dusty quest]

kk

[near halo]

@timber bridge I have recharged my membership this season, but my account cannot access the server. Can you help me check it

[timber bridge]

In-game report system is tied into the site, but site is much better - able to reply to admins if they have questions, attach evidence etc.

[timber bridge]

!steamid

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

https://steamcommunity.com/profiles/76561199576826145/

This is my stemaid

My other friend and I just played for 2 days, and I can't access the server anymore, but he can access it normally

[dusty quest]

yo so uhm i dont see the server list

[timber bridge]

what do you mean?

[timber bridge]

you'll have to appeal unfortunately.

[timber bridge]

Can you see the player list?

[dusty quest]

nope

[timber bridge]

Sooo, I found the issue

You are on rustopia right now not rustoria.

You've never played Rustoria - so no servers are showing.

[dusty quest]

oh

oops lmfao

[timber bridge]

All good, common mistake, haha

Wish you luck over there. 🙂

[dusty quest]

ty

[smoky cape]

No need to ping. This is the support channel for a reason. What do you need?

[slender lodge]

my bad

need suport pls

[smoky cape]

Sure state your issue

[slender lodge]

it dosen't let me send ticket on the web site rustoria

[smoky cape]

How come

Could you send a screenshot of it in here?

[thorn topaz]

What's the size limit of attachments on website? I couldn't even load a 296KB screenshot

[dusty quest]

yo how do u find some1 steeam acc w thie steamn id like their profile

[slender lodge]

it dosen't let me

u can join vc and i can sc

[smoky cape]

Sure

[dapper lodge]

any admins i just got bnlantant hacked on

need my loot back and him to be banned

[thorn topaz]

!report

[marble mantle]

Hey, @dapper lodge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[smoky cape]

!report Admins can not reimburse loot

[marble mantle]

Hey, @dapper lodge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[dapper lodge]

!report

[marble mantle]

Hey, @dapper lodge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

@timber bridge Hello, I raised a complaint. Can you help me check it out

😋

It shows that I have been banned on media, but I have never played on that server before

Maybe it's a VPN

[slender lodge]

bro the guy is realy anoying and doesn't let anyone around the luch site play

can some one can just ban him?

https://steamcommunity.com/profiles/76561199627215244

[thorn sparrow]

@torn heart

[thin plover]

what do you mean by annoying?

[dapper lodge]

can someone help me in the waiting for support rq

[smoky cape]

What do you need help with?

[slender lodge]

he is just killing everyone in the area and doesn't let not one play

I can show clip but the rustira web site is to slow

[smoky cape]

You've already made a ticket. All you can do now is wait for an admin to look at it

[slender lodge]

oky

[slender lodge]

🥺

[wispy dirge]

https://streamable.com/ @dapper lodge

[near halo]

@thin plover How long can the sibling node ban usually be processed

If it takes too long to go online, the home will be gone

[thin plover]

What is your steam ID?

[thin plover]

you can upload a clip to YT or streamable and then paste the link in your ticket

[coral valve]

cheater on mondays

[marble mantle]

Hey, @coral valve

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[near halo]

https://steamcommunity.com/profiles/76561199576826145/

I have also made a statement on the website

This is my ID

[topaz cliff]

Administrator, my account has been banned by VPN

[marble mantle]

Hey, @topaz cliff

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[topaz cliff]

76561199195029087This is mine

I have already submitted an appeal

I was lifted from the ban the day before yesterday, but it was also lifted today. I can confirm that it is all VPN that has been banned

[thin plover]

you're good to join again in 10 minutes

[near halo]

Okay, thank you, brother

[thin plover]

your is fixed too, wait 10 minutes

[coral valve]

@thin plover look at website ticket

thank you

[near halo]

@thin plover Don't worry about the appeal I submitted on the website

[slender lodge]

finally }

THX admins

he just got ban

[gritty garnet]

Can I please speak with an admin.

I need help

[smoky cape]

What do you need help with?

[royal knoll]

why there is still 12 team ui if even 1 year ago u did votepull and 65 % for 16 team ui

make team ui 16, make long servers no bp wipe its so annoying every wipe research for everyone.. and many teams will be back to rustoria..

[ocean void]

#feedback-suggestions

[royal knoll]

did it many times 1 year no rusults.

[forest sky]

yeah great! I added a neighbor in the area with my teammate to run around together, but they turned out to be cheaters and my teammate and I were banned, but the appeal was denied, the server is simply the best

[maiden elm]

Support closed my ticket not even let me show a video proof, just told me that he watched the cheater, and said that he is not cheating. I guess the idea that a cheater could turn off the cheats after I spammed the chat that he was a cheater and my friend and I sent reports didn't cross the admin's mind. GJ guys, I will never ever buy vip here again, I'm done

[cold rapids]

please help me, I filed an appeal against aban and it was rejected. what should I do?

[cobalt turret]

Is the administrator here

[wooden rivet]

hello, I was banned and I filed an appeal, they told me that I can play again, but the ban in the game still remains, please help!

[thin plover]

well why would you spam the chat that the person was a cheater and expect us to see anything...

[thin plover]

don't add cheaters to your team, pretty simple

[wooden rivet]

my steam rq1rg1xh4sa6

[maiden elm]

I can now show u a proof

[thin plover]

I'm not on Rust, we don't take report off discord

you can always add your "proof" to your ticket, you don't need to wait for us, just upload to YT or streamable and then put the link in your ticket

[forest sky]

How do you know he's a cheater? you are simply united in Helena, because we live in the same area as neighbors and we are banned, this is shameful!

[maiden elm]

I can't also submit one more ticket, with video, "Woah, slow down
You're making tickets really fast. We'll create your ticket after this quick countdown."

[thin plover]

just upload to YT or streamable and then put the link in your ticket

[thin plover]

how do you know that he wasn't a cheater?

we have a lot of experience and tools at our disposition to detect cheaters

if you had a cheater in your team and we find them, of course you are getting banned for association my friend

[wooden rivet]

pls @thin plover help me sir

[thin plover]

what's wrong?

[wooden rivet]

I was banned and I filed an appeal, support told me that I can play again, but the ban in the game still remains, please help

[forest sky]

I'm sure that you banned the cheater, but how do I and my teammate know that when I add a homeless person to the group in a fishing village with an oar that he is a cheater?

[wooden rivet]

my steam rq1rg1xh4sa6

[thin plover]

I need your steam ID not your steam name

[wooden rivet]

76561199348276449

[thin plover]

well don't add anyone to your team then, it is your responsibility to be careful who you invite to your team

[forest sky]

I just want to restore justice, because I consider myself and my friend innocent, and the ban lasts only 6 days, but this is a matter of principle to achieve an unban

[thin plover]

well did you make an appeal

[forest sky]

I was refused

[forest sky]

I was really pissed off that we trusted these guys and added them to the team and I just left the game without recording the last minutes of the game, but I have several old videos on YouTube where I and my teammate, who was also banned because of homeless people, are playing together https://www.youtube.com/channel/UC9rZgjBhkDDfH21P6_rzHBA

[wooden rivet]

@thin plover sir?

[forest sky]

then why do you need an appeal on the site if it is impossible to prove your innocence?

[thin plover]

well you weren't innocent then, you had a cheater in your team, end of the story...

[thin plover]

its fixed now

[worthy kiln]

@thin ploverI would like to ask why I was done

[forest sky]

that is, I understand correctly, according to this logic, if I just for fun accept greenback in a peaceful city from a player who clicked and invited me to the group by pressing E and there is a cheater in the team, the admin will ban me for fun, also without proof?

[worthy kiln]

76561199020381021

[forest sky]

Should I ask every player I meet to turn on screen sharing and pass my cheat check before I start playing with him?

[worthy kiln]

I want to know why I am, I'm a green player

[thin plover]

yes

[grim ravine]

I got banned on eu vanilla 2x for no reason and the server isnt showing in the appeals

[near halo]

What is the disconnect message when you try to join in the server?

[grim ravine]

Disconected:Hacking

[near halo]

Started using a VPN?

[grim ravine]

nah i live in UK

[near halo]

!appeal Make a appeal, if this ban was a mistake, they will revert

[marble mantle]

Hey, @grim ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim ravine]

!appeal

[marble mantle]

Hey, @grim ravine

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[grim ravine]

Im on the website, on the appeal and the server isnt showing

[near halo]

Wait some time or ping a admin, with some lucky they respond faster

[shy remnant]

What does it shows you ?

[shy remnant]

You already made an appeal and it's been just answered

[grim ravine]

That is the wrong server

I got banned on eu Vanilla 2x

[shy remnant]

Does not matter you should be fine now

[grim ravine]

ah ok

[late lantern]

Hello, I'm from Russia, when I log into the server it says hacking, but I didn't use cheats, what should I do?

!appeal

[marble mantle]

Hey, @late lantern

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

!steamid

[marble mantle]

Hey, @late lantern

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[late lantern]

76561199156825706

[shy remnant]

You will be able to connect in about 10 minutes

[late lantern]

Thank you!

can I now stand in line and connect without getting kicked?

[shy remnant]

I would recommend waiting 10 minutes to be sure you don't get kicked

[late lantern]

OK, thank you

[forest sky]

Hello, I’m from Russia, when I log into the server it says that I was tricked into cheating by a random guy in greenery, but I didn’t use cheats, what should I do?

[shy remnant]

!steamid

[marble mantle]

Hey, @forest sky

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[forest sky]

76561199235946002

[shy remnant]

You should write an appeal for this ban please

[marble mantle]

Hey, @forest sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[shy remnant]

Are you currently associated ban ?

[tender jacinth]

yes but when i attempt to load into the server it says "playing with hacker". just wanted to know how long this would be for

[shy remnant]

!steamid

[marble mantle]

Hey, @tender jacinth

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tender jacinth]

76561198827277003

[forest sky]

I wrote, they refused, but it’s kind of absurd that I have to write an appeal, but I can’t prove my innocence because the administration considers us violators, why then do we need an appeal if it doesn’t work?

[shy remnant]

About your ban, please write an appeal 🙂

[marble mantle]

Hey, @tender jacinth

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tender jacinth]

i have had one opened for multiple days. But have had no response.

[shy remnant]

Standard response time is 1-3 business days, but can be more or less based on the situation.

It'll be answered as soon as possible

[paper python]

Hi

How long is a ban for if i was playing with a cheater? (Association ban)

1 week?

[blissful herald]

Depends on situation

anything from 1 week to Perm ban

[paper python]

someone was cheating got banned and gave us codes to his base.

[blissful herald]

well thats not smart to go into cheaters base and how to say, Gain unfair advantage over other players....

no?