#support
1 messages · Page 459 of 1
Ggs see u all on the battlefield
Hey, @old whale
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
us long server is offline
Guys i think US long is down
US long keeps saying connection failed
@old whale Pls refrain from tyoing in here
Restart pc
you have to restart your pc
yes i have
Try again
how do i verify
Text me
@thorny dune76561199229485528
restart computer
Plese stop spaming they will get to u soon
hop off
trying now lets hope
I have restarted my computer four times it still won't work
one more
ok so the 5th time works
just trust the process
Your ban has expired, avoid spam connecting for at least 10 minutes and then try again and you should be okay to connect
@thorny dunety pookie😚
I changed my rust nickname and got banned from the rustoria servers
/slots @blissful orchid
Hey, @blissful orchid
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
give 10min and try joining again and it was not your name
ok
what do i do
admin
@thin plover
admin I need help
hello, i am not an admin, but if you explain, i may be able to help.
!verify @blissful orchid
Hey, @blissful orchid
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
cloudei
@hearty fulcrum my neighbors that got banned for cheats are back on the server on different accounts
!report - please create a ticket to inform the admins of the situation. if you explain the situation as much as you can, the admins will go and investigate to deal with the situation
Hey, @solid kayak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
this sucks given its already been a hard day with all the rollbacks
im donor and it seems like im just wasting my time
i can never get an admin to help me unless i beg
i have make a ticekt which takes 2 hrs to process'
by that time ive lost all my kits to cheatre
@solid kayakoil up be there in 5!
Rules and guidelines for Rustoria vanilla servers.
Hey, @blissful herald
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Sky can I please jsut get a voip
Make a ticket and we will look into it @hasty rune
Sky I made one again its just silly they keep loggiong back in
going to the same base
all my shit is in there
Im a long time donor surely an admin can spare 2 mins to voip in a channel
<@&274971100184576010> Im very dissappointed right now
I need to speak with someone please
whats the problem?
Ana 2 secs of ur time
yes, what's the problem
I cannot join VC at the moment
can anyone
given the circumstances of main rolling back all day surely somone can voip
Please im begging you
@thin plover I cant explain over chat please
I'm not exactly sure what the problem is? are you complaining about the crashes?
No
well can you type what the problem is? I cannot join VC right now like I've said
Cheating team that is out of control banned mulitple times
did you report them
yes
but thats not the problem
they keep coming back to the same base
on new accounts
Thing 1 , Thing 2 , and a accomplice If u roof camping no online
They have an accomplice not on team
he went in their base i have recording
I need help please check out my appeal
@thin plover this urgent its already been a rough day and now i deal with cheating neighbor becasue there is no queue for cheaters to wait in
@thin plover CalebDaGoat is with them too
if you've made a ticket we'll look at it
this is sad'
this is the only way we take report my friend
This is riduclous though they are current swimming to large oil to kill other players
Fuck!!!!!!!
your last report to us was 10 months ago.....
👀
Do you not see F7's
I can report them all
report the cheater
Hey, @solid kayak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
they are split teams
not the hole server
we look into each player, if they cheat and they have team or associated they get punished too
upload the recordxing to YT as unlisted and link it in your ticket
any word on my payment support ticket been hours. i just want my que skip back since it randomly stopped working even tho i still have vip
Sky there is a dude with 6k hours with them
and....
as I said, we do NOT ban based on like how many reports player spam, we ban only if they cheat OR break server rules
vpn ban
hey mods
can i add multiople people to ticket?
Man I've been where ur at right now it's pointless. If they make exceptions and give people special treatment all order breaks down. They are legit swamped with reports 247
im getting 160 ping on br long anything that could be happening?
ticket
@blissful herald Ticket #5adcfe
@blissful herald Thanks for baring with me
@blissful herald I didnt get recordings previously when they first got banned
No need to ping him every message
Cow
Wsp
nice tags
so you say its your neibour who got Banned and they back in base
this is joke though these guy need to have their base wiped they keep coming back eventually they will get boom and raid , and they just got minigun as im typing
ya they just got back from oil after swimming naked
and now have minigun, this is comedic
If you already made the ticket the best option is to wait for them to investigate the ticket/claim and deal with the cheaters. The more you spam in chat (calling them out in game) causes admin to stop focusing on the cheater to deal with your messages as well as gives the cheaters time to toggle off cheats
being patient will give you the best results.
Now im extremely pist
yo admins our tm8 just got assoc banned for cheaters that arent in our team
!appeal
Hey, @weak venture
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Given up hope, got a response from admin saying theres no cheaters in that base
LOL

I log in join team get banned 🙏 based ig
#free lagreenwell
!appeal
Hey, @ivory patio
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

is server down again?
yup
@blissful herald I'm not trying to come off rude I need to speak with an admin
@fossil igloo BAHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
I was online for 26 seconds letss gooo
<@&274971100184576010> <@&393554009799000064> <@&274980199668645888> the server is down, did you forget to swipe your EBT cards again to pay for the hosting?
cargo is buggin server
mayb ):
john
don't @ staff tho
John can you please voip with me please
just makign usre you guys are aware
Which server?
how do i ban appeal
u.s main
US maIN
what server do you fucking think?!?!
be MORE specific next time please what serveer
!appeal
Hey, @ember sparrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
aware and checking
listen here bub, you dont talk to me like that
am not your bub - hope thats better
Checking
can you read, fucko? i said BUB not bud
THE DOG SHIT SERVER THATS BEEN RE ROLLING 10 FUCKING TIMES SINCE WIPE
you cant be MY bub, bub
WHEN 2x will go on air?
vip refund
yeah i want my money back
!refund
Hey, @smoky cape
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
I'm not leaving support channel til I get this cheating team banned , I have 7k hours I know when people are cheating.
I'll wait for an admin to talk with me
All you can do is make a ticket and wait for an admin to look at it
not over a ticket
When will the server eu long open?
only one cheating is your dad on your mother you sack of shit
ticket cant resolve this issue
Daily restart takes about 10-15 mins
how long it take for ticket to be reviewd
@solid kayak what's it like having two Christmases
Idk what it like living with a foot up your butt
Admins will look at tickets as soon as possible
how long it take for ticket to be reviewd
are they bein checked like currently or did I just get cucked 💀
move to #general if you do not need help
i was on for like 20s got a team invite got banned
Does the Bradley not spawn in the heavy scientists?
gotta free me 😦
I do need help and a ticket can't resolve my issue , thanks.
fr bro
fr bro
fr bro
do they actually drag people outa waiting for support
or am I in here for funsies as well
if you got Banned, make appeal
we do NOT do Ban appeals trough discord
Hey, @ivory patio
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
bro but im tryna play tonight can u do a solid and check pwz 😦
make appeal
did
its made pookie im beggin
actual;ly had 30s on and now banned someone gotta free me
preach
and i wait
preach
yo free my boy yung green he aint do nun
@blissful herald do they respond like even semi fast or should I just go to bed 💀
PREACH
Is it a ban appeal or cheater ticket?
Appeals can take up to 3 business days, in most cases they are dealt with quicker than this but during busy periods
ban appeal cuz a cheater was in our team
think you should spend with your family better then not on rust
nah rust valid fr
but it was a random naked and I got inited to the team for like 5 seconds
^
and then immediatly banned 💀 free me
I could develop a nic addiction or play rust
like im flicking bow kids rn in my imagination
yall bouta send me down the wrong path
PREACH HOLY SHIT
like im flicking bow kids rn in my imagination
Berch already told you. Appeals take up to 1-3 business days
All you can do is wait
Cow
Wsp
I made a report and it got "resolved"
that is actually heinous
But its not and I cant make a new ticket
this must be a war crime or something bro like no rust for a day is impossible
Im a purchaser bro
i might have to go to school or sum
Admins need time to look into it. They can't just look at your appeal request and say "I'll unban him" or, "He's gonna stay banned"
speed my spit up no kizzy Purchases: 4
Total Purchase Value: £22.96
bro but u actually could I was online for like 2 minutes 💀
like i could be buying rustoria premium or hard crack
let me give you money
we really being led the wrong way
real I coulda taken that 22.96 to get some melatonin but instead im up at 2 am on rust
yo btw why do the mods here act so professional like you aint getting paid bro
bros harming my chances 💀
What's wrong with acting professional
idk its just like this is discord man
I'm telling you why admins can't immediately accept or deny your appeal within minutes
@Cow I will donate for help
I could accept or decline this bro instead of buyin vip I coulda just bought a new account
you wearing a fidora by any chance🦐
@smoky cape I will donate for assistance
solve my shit bro cmon homie
What do you need help with tho
ah hell nah this how we get help
How'd you know
wait all i gotta do is pay
No
im selling my weed hollup
@blissful herald check my ticket and ill send u .62 kuwaiti dinars no kidding
wait @smoky cape kinda valid tho
If you makde a ticket then wait now
actually making jokes
typing here and tagging me, not going to speed uyp anything
bro I was on for 3 minutes
Sky
just free me I am clearly a victim of circumstance
how many times you gonna make me say preach green
dude i wrote a fucking fire essay today
and @drowsy brook
id share my gf if you would just take a peak at my ticket PLEASE
i cant post ss either man this place is like a prison
i'M HAVING AN ANEURISM
!verify @ember sparrow
Hey, @ember sparrow
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
bro what
dawg ive bought premium before
What
dawg ive bought 4 premiums
idk im yapping bro
If you want image perms, follow the setps there
wait but i ong just did that to make the ticket
Admins look at tickets as soon as they can. You are in a line with other people who have made tickets before you so just be patient
yeh but those other rats are cheaters IM INNOCENT
hey cow you seem to have a fair amount of time rn how about you help us out
With what
fr bro u been yappin a lot
Whats the point in support channel if no admins move you to talk
Like what?
I'm not an admin and the only person who can l ook at your appeal is the admin who banned you
we use support voice channel for other stuff
I looked into your ticket @solid kayak and you got a reply already
YOU NOT EVEN AN ADMIN HAHAHA
💀@solid kayak a fuckin yapper actually
@blissful herald if you give me 2 mins over voip I will donate
Yeah. Something wrong?
bros been yappin all day and already had his ticket responded
Move to #general am not going to reppeat again
I aint beating the charges gg
dont talk with so much authority to me bruh you dont even got perms💀
I could just walk away from my coumputer right now and make some food if I wanted to. I applied for staff because I enjoy helping people out
oh thats cool
This was not investigated enough
plug a lil weird but he chill
if made your appeal, if there nothing esle pleaser #general
but this chat is nice and private 😦
But it's the support chat. For support reasons. We have #general for talking about whatever
@blissful herald I will legitamatley donate for voip support I'm not very good at explaining complex situations over text
you got your support already please wait and move to #general
And I've given you an answer to your question. You must wait 1-3 business days for an admin to look at your appeal
☝️ 🤓
we talkin a minimum of 1-3 days or how this goon already get a reply
I've been here for an hour
admins please mute them so they can beat the charges
i am their lawyer please mute them
trying to get a voip with an admin
Free lagreen and toeless FR
Average of 1-3 days
guess im cooked wipes over before then 😦
I cannot. Afk rn
you made a report, it was looked into, am sorry that you do not like the asnwer you got in your ticket back, but we are not going to Ban somebody who has not been involved with cheaters
you have provided 0 evidence of them playing together too
@blissful herald they went it the same damn base
are you kidding i have 7k hours why would I bullshit
I have 20k hours
what difference irt makes
they where banned, they where NOT is same BASE
It means im not dumb enough that i dont not recognize cheaters and associates
and neither you have provided any evidence that they where ins ame base
give me 2 mins over screen share and I can give you all the evidence
we not going to ban soembody just ebcause a player said they where in their base
without any evidence
make another ticket and add the video where they went in their base with all names
I understand and wouldnt expect you to
and wec an check again
I cant make another ticket
it says im making thme too fast
Why was I banned?
idk, whats the disconnect message
hacking
idk either, whats the disconnect message
I don't use
message was playin with hackers but i had been outa bag for 30 seconds
!appeal
Hey, @autumn crescent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
got a team invite got banned
my entire team is also not banned so I think im just a victim of a bad situation
make an appeal
yeh bro go check mine homie im tryna play 😦
whats your steam ID
uhh lemme check 1s

skyline
I just came to play yesterday.
DONT SAY NOTHIN UR GONNA RUIN MY HELP
Jenx ...
DONT
@blissful herald made new ticket Ticket #1e2bbe
the goat :King
hello
block that guy hes unreliable
yeah your ban is correct, just wait for the appeal
bruh
can u look at my play time or some shit I aint even have a chance ot play with cheaters
I wasnt even outside of the base
I was eatin burger king got team killed took a shit got banned
he was waiting for team outside base guy invited him and insta he got banned
I have a vod of comms but not of in game wasnt near him at time
I thought it was a teammate cuz I just logged in
I aint even got codes to outside of the base I couldnt hav ebeen playin with em
It said I was banned for using a hack on Eu main even though I never played.
!appeal
Hey, @autumn crescent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
1-3 days bucko
@blissful herald I have proof of the dude flying
make ticket
@blissful herald Ticket #c31831
they are full trolling you at this stage
Hey, @solid kayak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
no, he just used a cmmand in console
not first or last time I see that
bro got caught by the frame glitch
Hey, @solid kayak
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
@blissful heraldhackers ban evasion on EU medium
@blissful herald they are cheating the system and i just dont know how to prove it
ive been building for the last 4 hours and i get banned??
!report
Hey, @analog raft
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Do u live D9
nah
Then nope
!report
Hey, @north torrent
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
what to do if you're banned
just jerk off or soemthin
@blissful herald im trying to find out why im banned before i report anyone else
ive been building for past 4 hours
what does your connect msg say?
!banappeal
Hey, @toxic lance
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
just says im permanatly banned appeal in discord
show the full msg
or post your steam ID here
post it here
how does one see there steam id im new to pc
!steamID
Hey, @north torrent
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
seems wrong ID, that account has never connected to our servers
I have been waiting for a response to my request for 3 days
oh yea i had this problm with luke
well can not help you, except make a appeal then
my friend got hacking banned, but he didn't cheat,I though he got ban cause the vpn, can anyone help my friend?76561199381414309
yo skyline genuine question u know how long it will prolly take to get a response cuz ima just sleep or should I stay awake for a few hours
Should I appeal back?
up to 3 days as its written there
yeh but like
dont have ETA
gg
I also got banned do to vpn
im assuming
I just didn’t go to history for 4 months, I wanted to go to the ban there
due to my network probloms and what i do for work
i am back
Hey there, this should now be solved and they can connect
😃
thanks!!!
is cow here
@thorny dune I got hit with same ban for vpn
wait green is berch a lad
!steamid
Hey, @north torrent
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!appeal
Hey, @ember sparrow
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
You aren't banned from what I can see, what makes you believe you are?
76561198371797731
berch could you help me out
says i am and doesnt let me connect
idk what those numbers are
What do you need help with?
appeal
Can you screenshot and send it to me in a DM?
yes
You're with Lagreen?
yessir
What is the party limit on the sea long server?
Yes king 👑 \
just dmed u
How long do you have to wait for an appeal to be answered?
thank you
Your appeals may of just gotten a response @ember sparrow @ivory patio 
!appeal
Hey, @north torrent
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
W BERCH I LOVE YOU

Can someone help me with the appeal?
I got hacking ban once I hopped on rustoria BR I was fine playing other rustoria like us long ect my steam
@thorny dune how does one become so chill
Friday and some iced donuts at this moment in time helps 
so valid bro
!steamid It's your SteamID64 we need in order to take a look
Hey, @grand burrow
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
yo berch its stilla 7 day ban
@thorny dune we still banned brody
Hello there, thank you for submitting your appeal. Your ban has been reviewed and in this case, your ban has been lifted and you can continue to play. Thank you for reaching out and enjoy the rest of your day. this was my appeal response
It can sometime take a little while for it to sync with the server and fully remove, just don't spam connect for 10~ mins and you should be fine 
oh okay
Take an extra shot of
, you'll be in soon
xd
berch the goat 💋
Why doesn’t anyone from the administration want to help me?
ur named mark
Yes
Your appeal has been responded to it seems
SOMONE PLEASE DRAG ME RN
HEY
ill drag my balls on your face
Yo the ban still says 7 days after the ticket said we got unbanned and are good to play? its been about 15 minutes
wait up to 7 days to play?
The timer starts essentially from the last time you tried, so if you just tried to connect again, you then need to wait 10 minutes. A little awkward, just completely avoid trying to connect for at least 10 minutes and then come back and you should be fine 
commie language detected
ok
Hey sorry, trying to do multiple things just seen this, what can I help you with? Feel free to DM me if you prefer.
he wanted balls dragged across his face
😃
i feel it bro kinda a mood
berch wanna buy my screenshots
they actually valid
here is my steam id 76561199554981068
yo it still isnt working @thorny dune I tried waitng the 10 minutess not clicking it any other solution?
@thorny dune DM
skill issue worked for me
It is 100% removed, just a matter of waiting for it to sync up, I've just refreshed it to hopefully speed it up 
my goat
how do i create a ticket?
!report
Hey, @iron gull
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Where to appeal?
pick up the phone big boy
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
bro they arent god
!banapeal
!banappeal
Hey, @echo ridge
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
max afk time?
xiao ur not in faze bro
before kick
30 seconds
@thorny dunePlease check my appeal
lie
@thorny dune he's not worthy
!steamid
Hey, @harsh mesa
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
oh nah that pfp is crazy💀
I don't understand why I'm banned and my entire game is recorded on video
skill issue
If you've submitted an appeal, just a matter of waiting for the admin responsible to review it
okay thanks
will Sea long vip stock reset?
cmon bro expand the vip stock
!vipstock
Hey, @willow elm
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
CAN I TALK TO AN ADMIN PLEASE
Me too - I just dropped out due to lag, logged straight back in and now in 115 queue
!ticket
Hey, @fair sand
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
that's the only way to report someone
no ticket needed just a one on one about something thats going on while we speak
Is there any possibility of getting vip
its pathetic
Like I said the only way to report someone is via ticket
so reporting someone in game doesnt work?
only if you do it with the /ticket command, f7 goes to fp
because its so blatant for the pat 20 min 5+ reports and nothing
ive been doing f7 trust me
then it goes to FP not to us
doesnt make sense
99% of the players seems to understand it
sorry but if im reporting someone on your server you guys should be the ones who recieve it
people just spam report in f7, some reports everyone they get killed by
that's why the tickets are in place
now it's up to you to create one or not
i understand that but im not that guy and if i report someone on (your server) you should be recieving it and not someone else its just the best way to make your server the most relliable
reliabl
waste of time at this point sorry to waste your time
Nothing about the F7 system makes it inherently more reliable than our system, F7 reports are for EAC, we have our own ticket system which is far superior
Actually 5 players did report the player using our ticket system and the player you wanted to report got banned
(thanks to their report)
and what was his name
helen something
okay i apoligize but if i report someone i would assume it goes to you since i lost so many kits to this guy and nothing happened when he was so blatant my apologys
all good, when frustration take part in the thiking it's hard sometimes
!ticket
Hey, @solar shuttle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
I need support
i bought vip for long 3 days before wipe and for long some reason
it says its expired
can someone pls help me ? iam in waiting for Support vc
will new slots be added for the long Eu?
pls see ticket ❤️
!serverslots
Hey, @pliant jetty
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
can i dispute a chat ban?
!appeal
Hey, @wide fog
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
With all the restarts on Main yesterday does it still have to restart this morning at 10?
my team and I just entered the password for the ban team's base on Rustoria.co eu medium and our entire team was also implicated in the ban. they just leaked their password on the public screen,We are not friends of this team . Can we lift our ban?
!appeal
Hey, @timber karma
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Server scheduled restarts are automated, so it should indeed restart at that time. If the restart is canceled it’ll be announced

Please write an appeal as said above
Hey, @timber karma
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @eager hatch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

I need help, I have a problem with donation!
!vipissues
Hey, @distant robin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
i submitted a ticket can that shit get reviewed
@shy remnant
When did you submitted the ticket?
@shy remnant I have submitted a complaint, can you handle it
I want to appeal
@shy remnant I have submitted a complaint, can you handle it
What type of ?
1-3 business days for your appeal to get responded, please be patient
playing with hacker
@shy remnant need help
I need help, I have a problem with donation! I have an active monthly subscription, but when I log into the server I stand in line. Yesterday everything was fine.
5 minutes ago
!appeal
Hey, @eager hatch
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Can I play on this server even though I have a game ban that is 233 days old?
Your ticket will be handled as soon as possible don’t worry
!rules
Please see all rules for our servers at https://rustoria.co/rules
Everything is in there 🙂
@shy remnant help me
!vipissues
Hey, @distant robin
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Didn't find anything about game ban so that's why I asked
There is an entire category about it
Thx
I submitted a complaint on the website. When will I receive a reply?
Ban appeal or ticket?
ban
Response time are 1-3 business days. But can be more or less depending on the situation
pls EU LONG more pope pls
What do i get if i boost?
my team and I just entered the password for the ban team's base on Rustoria.co eu medium and our entire team was also implicated in the ban. they just leaked their password on the public screen,We are not friends of this team . Can we lift our ban?
@shy remnant We are too wronged
😭
<@&274971100184576010> Our base only has 8 hours to corrode, and it takes 1-3 days to reply, so we don’t need to appeal.
!ticket
Hey, @carmine fern
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @near belfry
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
!ticket
Hey, @modern ferry
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
br long is down
Looking into it
I wouls say it didn't went down, looks like it lost connection with steam, then it resolved itself
yesterday was more slots on medium why not now ?
first day the server is empty, then people start to build/...
the pop will get higher with vips connecting after work/school/...
Hello admin, my friend is banned from the US long server and his 17-bit is: can you still unravel he?
Hi so i have been in the place 22 of Rustoria eu medium for a while now and i see that people are joining but i am not moving?
Is it because people have vip that the queue isn't moving or am i bugged
Because there is 173 people behind me and i do not want to sit in the queue again for that long
its morning in US I guess.... thats why
some people most likly have to work too today, so will pick up later
Am I glitched or why am i stuck att 22 ppl in queue
probably not
but no idea
400 people on a US server at 08:00 on a Friday morning is insanely good 😂
Is queue stuck or something i have been on 22 players ahead of me for so long
br long is down again, please host the sv at chile, NOT brazil
Nevermind it moved
why 600 slots on Eu main? and in wipe day(yesterday) 800, in another wipe, in wipe day 1000 slots and in next day 800
@jagged escarp @balmy cypress
Performance
but que is so big
please for the love of god open up more sea long vip spots
no chance to play
got kicked out of queue after waiting 2 hours
Rather have a stable server instead of overprovisoning the slots
well, before this everything was stable and you could almost play without a queue, but now it’s impossible, the queue is 280
Every force wipe new issues arise which might cause performance of the servers not being stable. Thats why slots are not always gonna be crazy. It will be reviewed per wipe
then in the next wipe, perhaps there will be a large number of slots?
The slots we have on all servers today are normal slots, same as the previous wipes
Who knows. All depends on stability
as I remember, once there were 1050 slots on eu main, well, there were always many more than 800 slots on the first day and on the remaining days there were 800 slots, but now I was just surprised
ok, thx shenzyyy
my friend got hacking banned, but he didn't cheat,I though he got ban cause the vpn, can antyone help my friend?76561199182762400,thanks!!!
hi, we got an VPN ban as well, can someone help?
!banappeal
Hey, @chilly anvil
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!banappeal
Hey, @analog raft
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!banappeal
Hey, @vast oracle
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
Hey, @keen cove
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
<@&274971100184576010> PLS CHECK https://discord.com/channels/274965952116817920/1225799392058151024
only limited amount of guys have access to VIP
so you need to be patient
why can;'t he come here and ask?
tell him to come here and ask himself
and you not?
tell him 10min he can load back in, but next time he needs to come to discord and ask ok
ok
thank you
wait 10min and can join
thanks admin
can i speak to an admin privately?
!report
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
he just got banned
his gone
!report
Hey, @near halo
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
but next time use report system please
he was a cheater but he was nice to me rip but fuk him
can i speak to an admin privately?
yes i will im a upstanding server/ ticket/ f7 user
can i speak to an admin privately?
if its regarding a ban you need to make a appeal
nice hacks bro
can i speak to an admin privately?
Feel free to DM me
Hey, @woeful eagle
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
Is US long restarting or down?
Restarting
x10 eu server wiped today ?
Will be wiping in 50 minutes
Correct, it's out of stock
#vip-stock-role-assign to get pinged when it's back in stock
TY
i have a question can i dm a mod ?
i want to send a picture but i cant send it in here
You can send it to me
When will the quota be increased @neat pumice
can i speak to an admin privately?
Can I possibly assist you
My conection on Rustoria BR Long is shit, so much rollback and 150ms of ping in a host that should be 10ms
Admin?
#network-support-old please 🙂
who tf are you
Hello there, this should now be solved and you can connect.
hey i was just wondering if im being scammed and or if this person is actually on your staff
How can i post the photoss im not allowed here
You can DM them to me if you like. If you are referring to DM messages on Steam however asking for you to vote or do something then this is definitely a scam. You should block them immediately and not click on any links in the message.
My ban has passed, but I still can’t log into the server
im waiting...
my only reson for coming was because this person reached out on discord aswell saying to play on your servers for free vip and now im getting weird dms
bro
Why is there 200 people queuing at EU long all day and only 400 slots? Should we expect slots in the near future?
guys, admins, please help
admin please, no one is working on my ticket
I've been banned, but I can't log into the server
I don't have a ban, but I can't log in
Avoid spam connecting for at least 10 minutes and then try again and you should be fine
A cheater report or an appeal ticket?
I waited more than half an hour, and still the same
Who can check my ban appeal?
!steamID
Hey, @crimson sierra
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199665565380
ok give me few minutes will get back to you
Can you hurry up? I'm gonna raiding.
Why is there 200 people queuing at EU long all day and only 400 slots? Should we expect slots in the near future?
!slots
Hey, @scenic skiff
The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.
Check Dm please
okay
network ticket
Who can check my ban appeal?
HELLO
!banappeal
Hey, @lone yoke
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
i got banned but when i appeal it says ban not found
The admin that made the ban will answer asap
?steamid
Hey, @quaint barn
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
You're trying to connect to Rustralia and not Rustoria
lol
on 10x u do /stats and you cant click the X to take it off ur screen....
10x
Can I be unbanned from the base invader discord?
?appeal
Hey, @balmy cypress
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
!appeal
Hey, @rose thunder
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
its not an appeal i need
i need support from and admin or something
i have a clip with a bug happening
i want to know more about it and maybe show it to someone who can take it to others who could resolve it
apparently
we somehow bypassed the rules, i figured out myself
so when you are on that /s, /stats or whatever
just click on the rules and accept it, after that you can click it away
When the slots on the EU-LONG server are increased, the queue is very large?
still should be able to press the X
yeah, but the reason why we can't is because we automatically bypassed the rules
normally you get the pop up, and you are forced to accept to play
and then you can click away the X
My Friend Got kicked for que when he was place 99 after wainting for 4h
my friend got hacking banned, but he didn't cheat,I thhe got ban cause the vpn, can anyone help my friend?76561199381414309
Is oilrig on EU small bugged? no rads or respawn
Hello there, this should now be solved and they can connect
!ticket Please submit a ticket and an admin can take a look
Hey, @cinder rock
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
thanks!!!!
!unlink
Hey, @oak igloo
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
/ticket
Hey, @smoky falcon
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
zip it, pal.
Not the place for this
Okay of course.
Where is the place for this?
You can try a dev Discord, but this is a community for our servers, not advertisement 
I just wanted to help your players.
I sent you a direct message.
Please take a look at the request.
what is mean ban evader
When someone gets banned and makes another account and try to evade it.
hello admin
how i got "Playing with Ban Evader"
i never play other acc
and never get any ban
https://steamcommunity.com/id/MiracleZ_/ this is my steam acc
that means that you were playing with someone that was evading ban ( was banned on other account)
but my party still playing right now
!appeal
Hey, @frozen flower
To appeal your mute or ban on Rustoria, please use the following:
- The support website. Please include as much information as possible.
If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.
Note: The standard response time is 1-3 business days, but can be more or less based on the situation.
how i'm only guy can't play
it's said i was banned 32 months ago and playing in zeus 5x Eu
but i never join that server and 32 months ago I haven't bought rust yet. WTF ?
Fix Eu Monday super lagg
hi u submitted a ticket for a cheater how will it take before someon replies
!ticket
Hey, @neat crystal
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
It will take up to 3 business days 🙂
fucking disgusting this someone get on and sort it out
terrible attitude
what server is this?
10x
10x eu just wiped
WHY EU Monday lag
rustoria?
yeh
Say please
was sorted already 😛
When restock the vips??
!vipstock
Hey, @ornate elbow
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
The issue has been resolved.
can someone answer my network ticket? im waiting for more than an hour
There is an association ban with som1 in their team with ban evasion right
Situational. The admin that checked into it is great and through so I can assure you everyone that needed to be removed has been 🙂
bet
This guy impersonating rustoria admin https://steamcommunity.com/profiles/76561199169872710/
It's a scam unfortunately, we aren't able to do much but report them. These account they used have never played rust or even own the game.
If you could just report it to steam so they can terminate the account
Just thought I would link account all the same
I see, thank you.
np
170 in q br long
how do i report
!report
Hey, @visual geyser
To report a rulebreaker or an issue on Rustoria, please use the following:
- The support website. Please include as much information as possible.
- Alternatively you can use
/ticketin-game. If you wish to upload evidence in your ticket, please use the support website.
If you are banned; please make an appeal.
fck this server so laggy like god damn
What server?
Eu Monday it has weird lag
Just block him there is nothing we can do about it
