#support

1 messages · Page 458 of 1

stable stump
#

bro...

limber rock
#

ong staff is just avoiding my question

ocean thistle
limber rock
#

im just saying i said it general like 3 times and no response

calm aspen
#

@ocean thistle are they fixing the lag on br long?

ocean thistle
ocean thistle
ocean thistle
#

Thanks, it's deeply appreciated. Our network team will look into it

sage pawn
#

CAN i get a free skip like i was in server now after restart 150 queue

#

how is that fair

ocean thistle
sage pawn
#

are you going to open slots

#

?

limber rock
#

man people never realize that slots depend on map size and what’s best for performance

torn anvil
ocean thistle
cinder olive
#

@ocean thistle

#

u think talking about f... 9yo sisters is acceptable?

ocean thistle
#

Excuse me?

mint violet
#

hello dear rustoria heartoria Can you please load me into game🥹 I waited 2 hours in queue in eu long and now im stuck in queue again heartoria

cinder olive
#

some retard

#

just said on rustoria chat fun stuff ab out f... 9yo girls

ocean thistle
ashen thistle
#

can't buy vip both of my cards not working XD can you please accept crypto or let me buy it somehow

stable stump
#

can yall restart br long

#

its fucking unplayable

mint violet
#

thank you mods for respondingheartoria

lament nest
#

yo

delicate coral
#

again bro

lament nest
#

wtf is going on with main

velvet scarab
#

im done

naive sentinel
#

us main servers are the best!

near halo
#

i'm about tired of this server

timid path
#

main down

dull bobcat
#

US MAIN DOWN

tranquil sand
#

wtf

daring glen
#

THERE IS NO WAY

low carbon
#

lmao

velvet scarab
#

fuck this server

dull bobcat
#

BRO FIX ITTTT

delicate coral
keen relic
#

BRO FIX UR FUCKING DOGSHIT SERVER AND UR FUCKING 5 YEARS OF ROLLBACK WHAT THE FUCK IS THIS SHIT BRO

dull bobcat
#

MAIN DOWN

runic vault
#

how tf this shit keep crashing bro

unique edge
#

good lord

lusty carbon
#

shit server

daring glen
#

ya'll make millions upon millions for this not to happen. this is embarrassing

heady bobcat
#

absolutely unbelievable

velvet scarab
#

im done fuck this game

lament nest
#

can you guys please hire me as a dev so this shit doesnt happen

tight idol
#

Maybe we could limit the server cap for a while lol

heady bobcat
#

figure your shit out.

latent valley
#

hire the man!

mint violet
#

f

blazing fern
#

RUSTICATED NOT CRASHING

hallow flare
#

fire all mods crashing over and over

crystal bison
#

<@&274971100184576010>

timber needle
#

Did Rustoria crash again?

keen relic
crystal bison
#

<@&274980199668645888> us main is down?

lament nest
#

no thats not the issue

daring glen
#

I wonder how far the rollback will be this time lol

midnight adder
#

if theres rollback again the nearest orphan is getting it

agile oasis
#

Could anyone have guest there's another crash... lol this is dog shit idk why my friends said to play here

snow brook
#

sa\

rigid fossil
#

rustoria fuking sucks

hallow flare
#

fire admins

lament nest
#

but whatever the issue is incident response is failing so hard right now

blazing fern
#

RUSTAFIED NOT CRASHING

unique edge
#

i was deep on a guy last time it rolled back. seconds from sealing lol

hallow flare
#

fire mods

snow brook
#

a

keen relic
#

fire the designer of new outpost aswell

latent valley
#

rollback gonna be fucked up

hallow flare
#

ong

snow brook
#

a$$

lament nest
#

please no rollback again

wicked sand
#

Tf is wrong with y’all’s servers

cerulean pendant
#

US Main is being restarted should fix the issue it's been having today.

hallow flare
#

dog shit servers

agile oasis
#

no rollback

keen relic
unique edge
#

yeah no rollback pleaaaase

snow brook
daring glen
#

i understand things happen on reset, that's once a month but this is every wipe and it's only getting worse. idk who is to blame but something needs to change

lament nest
#

no ples

latent valley
#

if the first three restarts didnt work

hallow flare
#

3 fcuking times

tranquil sand
#

if i loose my loot to a roll back again im never geting vip again

snow brook
keen relic
#

]]]

crystal bison
#

<@&274971100184576010> I

agile oasis
#

why these servers so popular? my first time in Rustoria and it has been absolutely terrible.

hallow flare
#

mods rn are tweakin

safe vector
#

the rollbacks are fantastic

latent valley
#

gonna lose my freakin AK rn

unique edge
tranquil sand
#

i want a free ak

daring glen
#

Imagine if everyone who is working wasn't at work and was playing on this server, this server would stayed crashed lol

hallow flare
#

i have aks and mp5 bp already

crystal bison
#

<@&274980199668645888> <@&393554009799000064> us main is down

hallow flare
#

w outpost

cerulean pendant
#

US Main is being restarted should fix the issue it's been having today - I understand it appears to have been restarted two other times but this appears to be the fix being added.

slate warren
hallow flare
#

cap

candid spear
#

@crystal bisonno way!

smoky cape
timber bridge
unique edge
#

is it down for everyone?

stoic radish
#

nice server

latent valley
#

no I am in

lament nest
#

lol

crystal vault
#

REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare

LOOKS LIKE IM GOING TO RUSTYMOOSE

unique edge
slate warren
#

Eu Long how many slots will be added?

daring glen
#

I don't believe a restart is fixing the problem if you have to continue to restart lol

livid hedge
#

esa es

balmy hearth
#

REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare

LOOKS LIKE IM GOING TO RUSTYMOOSE

hallow flare
#

i have aks mp5 and full street sign kits

tight idol
#

Seems to be crashing at certain pop limits

daring glen
#

thats the definition of insanity if you are expecting a different result

stoic radish
#

Iam waiting 2 times q ggs vipo he go

delicate coral
crystal bison
#

Hello

slate warren
#

Eu Long how many slots will be added?

wicked sand
#

STOP HOSTING THIS SERVER ON MCDONALDS WIFI

hollow bone
#

yo guys is it allowed to cheat?

hallow flare
#

i have hella bps 12k scrap on the 20 boiiiiiiiiiiiii

#

yes

hollow bone
slate warren
hallow flare
#

ive modded bps

wicked sand
#

IF I LOSE MY BOX OF AKS I WILL BE SO UPSET WIKE WITUAHLLY

tranquil sand
#

i just bp ak so i get a free ak thnx rustoria

loud latch
#

<@&274971100184576010> <@&274980199668645888> <@&393554009799000064> the server is down, what are you, using your EBT card to pay for the hosting?

gloomy sparrow
#

This is a support channel if you don’t need support move to #general

smoky cape
slate warren
#

Eu Long how many slots will be added?

unique edge
#

housing the server unit in an old icecream machine

wicked sand
#

Plate over here tryin to kiss us

livid hedge
loud latch
#

get to it

smoky cape
#

Then I guess we'll all sit here while the server is down and no one can play it (:

hallow flare
#

ass mods fire them

wicked sand
#

YEAH

latent valley
#

Where can we read about what the issue is

wicked sand
#

LETS ALL GET NAKED

gloomy sparrow
#

This is a support channel if you don’t need support move to #general

wicked sand
#

Plate listen

hallow flare
#

this shit is cancer on the dick

tranquil sand
wicked sand
#

If you want a kiss just ask

hollow obsidian
#

do the admins care the server is down <@&274971100184576010>

hallow flare
#

cancer on the dick server fr

agile oasis
naive kindle
agile oasis
#

cuz yall shit keep crashing

tranquil sand
#

its up better not dc again

latent valley
#

when will it be up

snow brook
#

@echo venture fix this rn

hallow flare
#

cancer on the dick

hollow bone
#

@gloomy sparrow yo my friend waited 2h for nothing because you restarted the server... is there something he can do? because he saved his money for school and it expired.. is there something he can do?

livid hedge
#

serv del ojete abran slot 5 veces time

gloomy sparrow
indigo trout
#

@naive kindle It kicked me for hacking when I'm not even cheating. I just bought VIP too..

livid hedge
#

e lchoto general

marble mantleBOT
#

Hey, @indigo trout

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

livid hedge
#

3 horas de wipe y no saben manejar un serv

velvet scarab
hollow bone
#

@gloomy sparrow yo my friend waited 2h for nothing because you restarted the server... is there something he can do? because he saved his money for school and it expired.. is there something he can do?

latent valley
#

bro they did like a 15 min rollback

crystal vault
#

REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare REWIPE MonkaStare

LOOKS LIKE IM GOING TO RUSTYMOOSE

rotund hazel
ashen thistle
#

how to buy vip wtf i can't buy from my card

hollow bone
#

i can pay you 2 dollars if you can let him slide @gloomy sparrow

indigo trout
#

@naive kindle can you check it now?

velvet scarab
#

me and my group quit fuck this server

agile oasis
#

bruh 221 in Q.... I have played maybe 20 minutes and I was on right at wipe.

indigo trout
#

I've created appeal plz im trying to play with friends

sour hedge
#

450 in q BR LONG

mint violet
hollow bone
#

i can pay you 2 dollars if you can let him slide @gloomy sparrow

gloomy sparrow
hollow bone
#

okayyy

rotund hazel
rigid fossil
indigo trout
#

@naive kindle can I get a refund?

gloomy sparrow
naive kindle
hollow bone
#

i a girl btw @gloomy sparrow if you want i can be your kitten

indigo trout
agile oasis
#

I dont have any BP's yet. Might as well switch servers now. Good luck everyone.

naive kindle
gloomy sparrow
wanton ether
#

@naive kindle are you gonna add slots or no?

hollow bone
#

pweeaaseeeBlobNervous

marble mantleBOT
#

Hey, @wanton ether

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

balmy hearth
#

!slots

marble mantleBOT
#

Hey, @balmy hearth

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

copper wraith
#

<@&274971100184576010> Please help I have q skip on main but cant skip the q

gloomy sparrow
hollow bone
mint violet
#

!slots

marble mantleBOT
#

Hey, @mint violet

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

covert hornet
#

my VIP isn't working

gloomy sparrow
gloomy sparrow
hollow bone
#

pweeeeaaasseeeeeBlobNervous BlobNervous BlobNervous

#

why is it not posibble?

#

tell me man

gloomy sparrow
naive kindle
hollow bone
#

yk i just want to have some fun with my friends.

livid hedge
hollow bone
naive kindle
hollow bone
#

oh sry you are admin

#

sorry

hollow bone
agile oasis
#

omg this roll back... how many more times we have to go through this.

lofty panther
#

can i get refund for my vip i get ban for no reason

ember zinc
hollow bone
#

pwease i will send you special pics if you move my friendBlobNervous BlobNervous BlobNervous BlobNervous BlobNervous BlobNervous BlobNervous BlobNervous BlobNervous BlobNervous

mint violet
#

im cjebacs friend and my steam name is Donald Duck bandit.camp pls let me inside eu long

mint violet
#

fr?

hollow bone
#

ommggg thx man

#

love u ❤️

lofty panther
slate warren
#

@naive kindle ,Bro, tell me, please. Will the number of places in the Eu Long be increased? There are 650/400 of them (a queue of 300 people).

hollow bone
mint violet
#

@naive kindle is spicey owner of this server?

gloomy sparrow
marble mantleBOT
#

Hey, @ember zinc

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

lofty panther
#

u are fired

slate warren
#

Thanks for the answer

mint violet
#

yo yobled where is the problem to let me into the server

#

@naive kindle

lofty panther
#

guys i want to play server go unban me Appeal #b053ab im not even good at game ban for no reason even buy vip

naive kindle
mint violet
#

i did

lofty panther
mint violet
#

but after your shitty restart im stuck in queue aagain

#

its your fault

timber bridge
#

You will need to wait in queue.

astral helm
#

BR long is so laggy its unplayable

#

are yall working on it..??

timber bridge
astral helm
#

3 hours since wipe already..

mint violet
timber bridge
mint violet
#

easier to say than doing it

astral helm
steep hound
#

stop crying

timber bridge
#

But do not cry when you are in queue because people have paid for it, so they have priority when it comes to queue. The servers are not free to host, so unfortunately VIP is a necessary evil. We do not force anyone to pay for VIP.

iron knot
#

Will they be adding anymore vip slots?

steep hound
#

the slots in br long will be increased?

gloomy sparrow
marble mantleBOT
#

Hey, @steep hound

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

steep hound
#

more players waiting than playing

iron knot
timber bridge
gloomy sparrow
marble mantleBOT
#

Hey, @iron knot

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

steep hound
iron knot
timber bridge
#

Please pick one side of the battle you want to fight.

stable osprey
#

i bought vip to skip the 700 players queue, and then i discovered it was a big mistake...
it is rollbacking each 3~5 secs and every BR streamer is leaving, does you have a expected improve to that?

timber bridge
ivory olive
#

@vivid relic need more servers

astral helm
#

splooty do u think its gonna be fixed today?

#

is it only br long that is being like this?

lofty panther
#

splooty stop typing here go check my ticket wasting my time

night linden
#

why does us main keep going down?

timber bridge
astral helm
#

ty

timber bridge
wise ice
#

Why banned me for advertising?

#

Idk what is this

gloomy sparrow
marble mantleBOT
#

Hey, @wise ice

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

ancient dune
#

misinput\

lofty panther
#

no i get vip try logging in and it says Disconnected: Hacking

gloomy sparrow
lofty panther
#

i give you 3 hours

ancient dune
hollow bone
#

yo @lofty panther what now? you lettin my bro join?

timber bridge
gloomy sparrow
hollow bone
#

im talking to spicey not to you

#

he is supporting me bro

ancient dune
gloomy sparrow
hollow bone
#

sry i dont want be rude but you admins are jerks

mint violet
timber bridge
gloomy sparrow
#

I have only seen you ask for free vip?

ancient dune
hollow bone
hollow bone
ancient dune
hollow bone
#

no vip=no rent

#

cry mod

gloomy sparrow
hollow bone
timber bridge
hollow bone
#

sry but my alpha sigma male came out of me and i cant control it

#

im sry

tight trout
#

When i open /s on 5x trio it wont let me close the shop, any suggestions?

#

I have re-logged having same issue

timber bridge
tight trout
#

im asking for support

iron knot
tight trout
#

@hollow bone who even are you bro you go to general

#

escape does not work

#

it opens up rust main menu

timber bridge
tight trout
#

There is an X but when i click it nothing happens

#

has been happening since wipe

timber bridge
#

Alright will let the devs know.

tight trout
#

i have to completely re-log to close shop and when i log in and use a kit same thing i have to re log again to get menu to close lol

#

Thanks @timber bridge

timber bridge
mint violet
mint violet
#

Splooty can you please unban my friend cjebac

timber bridge
mint violet
#

ty

versed raptor
#

is there people working payment support?

timber bridge
versed raptor
#

okay just making sure

#

not like last time lol

ancient dune
#

splooty can i get a smooch

near halo
#

where can i check how long i have vip left?

near halo
#

ty

#

bro i had vip the whole timeeeeeeeeeeee

#

im stupid

worldly zephyr
#

your server

#

is in such a great state rn

ancient dune
#

ok

somber wind
#

Rustoria br only lag

raven bison
timber bridge
torpid summit
#

fix lag pls

ancient dune
frosty light
#

fix br long lag

timber bridge
spare widget
#

I'm sure they're working on it like crazy and there's likely a bunch of headaches behind the scenes/ stuff out of their control. Will be nice when it smooths out for ya'll, since they want that more than anything, and until then I'm sure they appreciate your patience with it

analog basin
marble mantleBOT
#

Hey, @analog basin

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rotund portal
#

u guys working to fix br long?

balmy cypress
harsh helm
#

harbor terrain bug on us small

marble mantleBOT
#

Hey, @harsh helm

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

cunning solstice
#

Hi pls fix the lag problem on BR main

clever lance
#

who can i report Cheater on Discord ?

marble mantleBOT
#

Hey, @clever lance

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tepid oyster
#

!report

marble mantleBOT
#

Hey, @tepid oyster

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

noble crag
#

I bought vip for us main and its not working

marble mantleBOT
#

Hey, @noble crag

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

frail steeple
#

I DONT WANNA WAIT ANYMORE MORE SLOTS ON EU LONG

random minnow
#

Any admins around?

#

I noticed an issue on the EU x3 no BP

noble crag
#

can someone respond to my ticket plz

random minnow
#

unfortunately i been logging out and back in every time I use the shop

raven bison
random minnow
#

1920 x 1080 as alwways

ionic island
#

Hi admins I have sent an appeal for a ban that was given to me 36months ago which I was not playing at the moment and the ban was from US Main ( which I don't play at)

timid path
#

Down

latent valley
#

wow

crystal bison
#

<@&274971100184576010>

lament nest
#

please no rollback this time

low carbon
#

craayyyy

toxic ether
#

ed

low carbon
#

crazy

wicked sand
#

4 MUHFUKIN TIMES

timid glade
#

us main down

keen relic
#

nice

livid hedge
#

GOD SERV

latent valley
#

We are restarting the server again to fix the issue

keen relic
#

"fixed"

long pond
#

MOTHER FUCKING RUSTORIAAAAAAAAAAAAAAAAAAAAAAAAAAA

agile oasis
#

ROLL THE SERVER BACK

night linden
#

wtf is going on with the server

lusty stratus
#

REWIPE

latent valley
#

Rolling back another 15 min

crystal bison
#

<@&274971100184576010> <@&274980199668645888> us main is down

random minnow
#

guys calm down

wicked sand
#

IM GONNA SUE FOR MALPRACTICE

hybrid tapir
#

server is actually the worst

midnight adder
#

just farmed an inventory just for them to roll back

unique edge
#

yeah thats about enough of that

timid path
#

Rewipe!!

long pond
#

@fossil igloo Free month of vip?

midnight adder
#

IM DONE

wicked sand
#

I just wanna play the game guys cmon

balmy hearth
#

Tf is going on

wicked sand
#

Let me get a kiss in repentance

raven bison
wraith river
#

US Main down

random minnow
heady mango
#

rewipe time

blazing fern
#

ROLLBACK UPDATE

random minnow
#

wtf

neon stream
#

whats wrong with rustorua us main this always crashin

raven bison
crystal bison
#

<@&274971100184576010> <@&274980199668645888> us main is down

raven bison
#

Aware of US main

neon stream
#

why i keep losin loot

balmy hearth
#

Pls don’t roll back

frail steeple
#

PLZ MORE SLOTS EU LONG

prisma stag
#

hey admins how do i get a refund?

neon stream
#

haha

winged brook
#

why rusotria us main is down

heady summit
#

shit ass sever refund me

neon stream
#

sever sucks

winged brook
#

rustoria us main down ?

heady summit
#

fucking dogshit ass sever went down 4 times

winged brook
#

omg

neon stream
#

3 times

winged brook
#

i am so loaded

neon stream
#

im sayin

toxic ether
neon stream
#

yall cant maintain yall sever

winged brook
#

wtf with the server

crystal bison
#

Fuck

neon stream
#

everyone mad yall better fix it

crystal bison
#

If you keep this up hippie Bugs and rustafird are gonna take over again

prisma stag
#

hey can i please get a refund admins?

tranquil lark
#

wtf is going getting kicked every 10 min

tight idol
#

Server trying to let 1000 people in so it looks more full to sell more vip xD

normal nova
#

WHY PPL GETTING KICKEDß SMALL EU

tranquil nebula
#

lol

frail steeple
#

EU LONG SUCKS LET MEEEEEEE IIIIIIN

iron knot
#

I love all the complaining on a force wipe lmao shows a lot of you haven’t played in a large server before

remote tinsel
#

hello, I connect to the rustoria br long server and the following message appears... disconnect charge back

timid path
normal nova
#

can we get an answer?

#

why time out all the time on small eu

timber bridge
normal nova
#

like the half server?=

#

its not only one person

raven bison
normal nova
#

ok thx

random minnow
raven bison
#

They're currently working on resolving it

slim yoke
#

wierd had an appeal since weekend still no reply. purchased the pass too.

raven bison
#

Thanks @random minnow will look into it

nimble cypress
#

I bought Vip for one of my teammates and he has queue now

random minnow
timid path
#

If it happens again can you do REWIPE?

prisma stag
#

@raven bison can you take a look at my payment support ticket please?

raven mist
timid path
#

its 4 hours...

raven bison
#

Which server are you on again @random minnow

raven mist
timid path
#

its been doing this since 3 hours ago

random minnow
#

have good night guys

nimble cypress
#

@raven bison I bought Vip for one of my teammates and he has queue now can you check into it ? Thank you! ThumbsUporia

uneven flicker
#

Did zeus5x get shut down?

raven bison
uneven flicker
#

i had over 2k hours in there

raven mist
willow ore
#

Why camt i link youtube

raven mist
frail steeple
#

IM WAITING FOR 4.26 HOURS STUPIDS OPEN SLOTS

raven mist
frail steeple
#

my bad shenzyyy 😦

uneven flicker
raven mist
uneven flicker
#

i doubt it

#

what was the person banned for tho

raven mist
#

Cant remember. Been a loooong time

uneven flicker
#

yh

#

Nah i never got banned tho

#

Loyal player of Zeus

#

up until 10 pop wipe day .-.

frail steeple
#

shenzyyy

#

do you love me

grim mist
#

Cheater on rustoria 2x vanilla

marble mantleBOT
#

Hey, @grim mist

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

rain bobcat
#

Open 6 slots on US long please 🙌🙌🙌

solar field
#

alguien puede habilitar mas vips para el br long?

soft osprey
#

yo any plans to update br long so the sounds get normal?

shy remnant
soft osprey
polar cairn
tranquil nebula
#

I pay for q skip just to crash 5 times and lose the loot everytime to someone loading in faster

idle drift
#

Is it possible for me to get unbanned for playing with a cheater if it was two years ago?

marble mantleBOT
#

Hey, @idle drift

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

frigid condor
#

need to talk to an admin

shy remnant
tranquil nebula
#

its your server everyone crashed

frigid condor
#

got kicked from rustoria main for my name but ive had it for ever without issue

marble mantleBOT
frigid condor
#

76561197991825086

#

whats wrong with my name

solar field
#

alguien me puede ayudar? me confundi de steamid y le di vip a alguien mas

polar cairn
solar field
#

alguien me puede ayudar?

shy remnant
sullen gate
#

necesito que me respondan por favor

frigid condor
#

can you tell me whats wrong with it?

hearty fulcrum
shy remnant
frigid condor
#

i mean its really not but sure i guess?

wicked summit
#

@shy remnanti got be banned by vpn,pls check the appeal ticket:e513e4

marble mantleBOT
#

Hey, @wicked summit

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

hearty fulcrum
#

@remote tinsel hello, do you need support?

marble mantleBOT
wicked summit
#

76561199528270389

wicked summit
shy remnant
wicked summit
#

ok thank u

#

How long will it take approximately?

balmy cypress
frozen raft
#

doesnt matter

balmy cypress
#

its not possible to give an exact time

frozen raft
#

wait

wicked summit
#

ok

frozen raft
#

when is SEA main coming back up sir

balmy cypress
frozen raft
#

Alright! Thank you very much! 😼

balmy cypress
#

Thank you!

low carbon
latent valley
#

yall r a joke

lament nest
#

down again

crystal bison
#

<@&274971100184576010> <@&274980199668645888> us main is down

neon stream
#

lmao

low carbon
#

main down again

winged brook
#

omg

crystal bison
#

<@&274971100184576010> <@&274980199668645888> us main is down

neon stream
#

we know

wicked sand
#

5!!!!!!

lament nest
#

please save us

naive sentinel
#

next time the servver crashes can i be surronded by full metla ak kits?

tight idol
#

I think the server crashes because when the pop gets full and the que gets too high. It keeps happening around the same amount lol

wicked sand
#

ARE YOU FIR SEWIOUS

balmy cypress
#

aware of us main

winged brook
#

fuckkkk

#

i am loaded

neon stream
#

it would never happene

tight idol
#

@ruby narwhal Is it possible to try capping the pop, or do you think that won't help?

lament nest
#

no your not its rolling back

long pond
#

WOOT HAPPY TIMELOOP DAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

lament nest
#

byebye all u lootie

wicked summit
#

I have never played the server that showed me being banned,

warm crest
#

Hey Guys this is my first time playing rust, is this a typical experience to have server be peice of shit brain fart?

lament nest
#

no this is abnormal

wicked summit
#

So this should be VPN banned. right?

wraith river
#

US Main best Hardware Perfomance

wicked sand
#

IF IT WAS ME RUNNING THE SERVER EVERYONE EVERYWHERE WOULD HAVE 0 LAG AND THEIR PENISES WOULD GROW OVERNIGHT

lament nest
#

i dont think its the server if its happening on other servers too

wicked summit
#

@balmy cypress

lament nest
#

seems like its facepunch

#

omg wtf

long pond
#

cancer

wicked sand
#

Why delete

#

Kinda hot

lusty stratus
#

they want more time to diagnose man its been 5h what yall been doing

long pond
#

looked like randy riding his beanbag

lusty stratus
timid hollow
#

Is US main getting DDOSED?

lament nest
#

only one man can save us now

timid hollow
#

This is getting ridiculous

lament nest
#

and thats the lord jesssssuuuuussss chriiiiisssssttttt

hearty fulcrum
frigid condor
#

had to change my name and sever keeps going down cool

balmy cypress
wraith river
#

Pay more VIP for low Hardware Performance.

dim sluice
#

!ticket

marble mantleBOT
#

Hey, @dim sluice

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

dim sluice
#

hey i need help, my friend bought the vip and its not working

magic igloo
#

Gng fs gonna get banned for the @'s

heady mango
#

knock it off

round fractal
#

hi, i bought the 5 day vip to jump q and not i can get into the server

ivory delta
#

Please do not spam the chat this is being looked into

tired moat
#

@buoyant sail lives Q7

blissful wing
wary osprey
#

crash again, 6 times now

lusty stratus
#

stuck at warming prefabs 3742/3742?

long pond
#

what the actual fuck

round fractal
#

@late violet say i dont have permition to speak to that channel

wicked summit
#

Can I transfer my VIP privileges to someone else? I have not yet accessed the server since I purchased it <@&274971100184576010>

marble mantleBOT
#

Hey, @wicked summit

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

wispy dirge
blissful wing
wispy dirge
#

And don't tag admins 🙂

neon stream
#

queue not even moving

blissful wing
# wispy dirge Please F7 as a bug.

it only happens on rustoria lol is there a way i can get like my inventory back or like a 30 min queue skip so i dont have to wait in queue?

prime mulch
#

yo can you guys restock ur queue skip please

#

how does something digital go out of stock

bleak bloom
#

Can I get my ticket looked at please when you get a chance. Currently cant play the game because of it. Ty

prime mulch
#

and how come us med wont open slotas\

#

slots

wispy dirge
marble mantleBOT
#

Hey, @prime mulch

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

#

Hey, @prime mulch

The slots on our servers will automatically adjust themselves based on server performance and the servers intended playstyle.
This process is automated and staff members are not able to adjust the slots.

dry pier
#

can i get a refund for vip on main?

blissful wing
polar cairn
bleak bloom
#

Ty

polar cairn
#

Np 🙂

old viper
#

can i get banned for using spoofer or vpn?

#

<@&274971100184576010>

old viper
nocturne vessel
#

expand slots eu long pls

round fractal
#

us main crashed? i cant do anything

lusty stratus
#

??

neon stream
#

no way

long pond
#

CANT FUCKING PLAY WITH THIS SHIT!

lusty stratus
#

this is a joke

loud kite
#

no wayyyyyyyy

wind lion
#

fix

loud kite
#

this is a joke

wicked sand
#

YALL ARE JOKING

wind lion
#

us main

ember ridge
#

wow

wicked sand
#

AINT NO WAY

wraith moat
#

Nah

long pond
#

FIUCKING COMPLETE BULLSHIT

winged brook
#

bro fuck this shit

#

for what vip wtf

neon stream
#

fr

wraith moat
#

Rust gets update and rustoria can’t hang

lusty stratus
#

got to 850 pop -> crashed again like all other times.

pliant pawn
#

never playing this server again

mellow galleon
#

server is butty and dome creats are spawning to

marble mantleBOT
#

:ok_hand: channel locked by @ctv

raven bison
#

Working on US Main

marble mantleBOT
#

:ok_hand: channel unlocked by @ctv

mellow galleon
#

why won't the dome creats respawn

charred bane
#

my blue prints got wiped

devout nacelle
#

It always does that

charred bane
stuck cipher
#

Thanks for the rollback and all my shit is gone you really know how to ruin peoples gaming experience

charred bane
#

thought it was like never wiping bps

devout nacelle
#

Wait

#

What server you play

charred bane
devout nacelle
#

Hmm

#

Idk then

charred bane
#

idk tbh

frail ginkgo
#

br long very lag

rotund portal
#

br long down

wicked summit
#

US long small oil bug

#

<@&274971100184576010>

raven bison
wicked summit
#

Do not reset again

charred bane
fresh sparrow
#

add a big backpack to vanilla 2х EU please

#

<@&274971100184576010>

polar cairn
raven bison
charred bane
raven bison
charred bane
raven bison
raven bison
lunar comet
#

br long is off, will it be on anytime soon?

charred bane
raven bison
raven bison
lunar comet
#

thanks

charred bane
winged brook
#

wtf

oak jay
#

I just sat in a que for 2 hours and i get dceed for hacking????

mellow galleon
#

WOW AGAIN

tribal merlin
#

is US main down?

winged brook
#

again

wicked sand
#

7 MUHFUCKINGAHDAMN TIMES

hallow flare
#

AGAIN

winged brook
#

yes

wicked sand
#

DAFUUUUUUUUQ

hallow flare
#

AGAIN IT JUST UPDATED

tribal merlin
#

nooooooo

blazing fern
#

LMAO

hallow flare
#

NO WAY LMAO

tribal merlin
#

I just got 200 stone im rich

drowsy dagger
#

ANOTHER US MAIN CRASH WTF

hallow flare
#

SHITTY WILLY SERVER

timid tendon
blazing fern
#

RUSTAFIED NOT CRASHING

restive granite
#

fix yall server bro

#

yall trash asf

silver nymph
#

anyone else getting false banned?

wicked sand
#

7 TIMES IN 7 HOURS WHAT THE FUUUUUCK

strong mirage
#

hi is it possible to swtich my VIP to a differentr server that i just purchased today? (both are LONG servers)

tribal merlin
#

is there a server status page?

blazing fern
#

RUSTAFIED NOT CRASHING

drowsy dagger
#

people pay for this server?

urban mirage
#

just bought vip and server crashes

blazing fern
#

ALOT OF PPL PAY FOR THIS SERVER

drowsy dagger
#

RIP

lyric basalt
#

We are aware of US Main being down and working on it

swift haven
#

@graceful prawn BOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BANBOBA IS RACIST PLZ BAN

solid kayak
#

not just down it repetivie

blazing fern
#

mf been working on it all day fr

tribal merlin
marble mantleBOT
#

Hey, @long pond

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tribal merlin
#

so I dont have to sit here clicking connect every minute

drowsy dagger
#

is this most likely gonna be rolled back?

neon stream
#

YOU BETTER BE WORKING ON IT

swift haven
#

Report @graceful prawn for being a racist 12 yr old

marble mantleBOT
#

Hey, @graceful prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

supple wind
#

hi where do i go if i have a boner?

runic vault
#

yo this shit kinda just ass

polar relic
#

@supple wind ???

thick nexus
swift haven
#

Report @Boba for being a racist 12 yr old

marble mantleBOT
#

Hey, @swift haven

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

solid kayak
#

last thing admins should be worring about is banning people on server that goes down every 15 mins

covert hornet
#

can i get a refund for the un wanted restarts im broke and need my 5 back

swift haven
#

Report @graceful prawn for being a racist jude sucker

marble mantleBOT
#

Hey, @graceful prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

runic vault
agile oasis
#

Do yall not have an answer for this issue? TELL US so we can switch servers NOW.

hallow flare
#

bro this is the wrost server 2 star ratings

covert hornet
#

i sold my food stamps for this vip and have been disconnected longer than i have been on the server

swift haven
#

@graceful prawn 5 star racists

balmy hearth
livid hedge
#

god serv

craggy zinc
#

need a refund on my vip ticket

glass tulip
#

What is the problem with the server.

livid hedge
#

la verdad 7 crash del serv este pedorro

covert hornet
#

admin wya

hallow flare
#

refund

runic vault
#

admin wya

covert hornet
#

daddy needs his 5

hallow flare
#

i wanna refund too

swift haven
#

Report @graceful prawn for being a racist sack of turds

marble mantleBOT
#

Hey, @graceful prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

craggy zinc
#

this shit bookie

polar relic
#

i log on to rust for the first time in like a year and get my first bag down, BANG server is down.

craggy zinc
#

need my fiver back asap

hallow flare
#

Report @Boba for being a racist sack of turds

marble mantleBOT
#

Hey, @hallow flare

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

livid hedge
#

se ganaron el premio word record de los mayores crasheos en un servidor que no saben hostiar

swift haven
#

Report @graceful prawn for being a racist toxic tuurddd

marble mantleBOT
#

Hey, @graceful prawn

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

craggy zinc
#

thank u brother , wil be expecting a refund statington

hallow flare
#

Report @Boba for being a racist sack of turds

marble mantleBOT
#

Hey, @hallow flare

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

hallow flare
#

lol

agile oasis
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

runic vault
#

i didnt eat dinner so i could buy my vip, and you guys give me this....

covert hornet
#

@marzy i need 5 or the food stamps its your choice

hallow flare
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

craggy zinc
#

@agile oasis I'm sorry we are workin on the issue as we speak.

balmy hearth
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

swift haven
#

@agile oasis BRINGS UP A GREAT POINT. REFUNDS NOW OR @graceful prawn WILL KEEP BEING A LIL BITCH

strange girder
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

runic vault
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

livid hedge
#

lit se encargan mas en un servq salio recien que en un main que tiene 1000 de pop*

craggy zinc
#

w $5 spent

tribal merlin
#

I like rustoria stop complaining

balmy hearth
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

tribal merlin
#

at least its not moose shit crashes every 5 minutes

crystal vault
#

We are aware of the server being down Lmfoa yall some goofy ah mods bruh lmfao it’s the 6th down and yall can’t fix ts

swift haven
#

<@&274971100184576010> If you do NOT have an answer for this issue then TELL US so we can switch servers NOW.

covert hornet
#

<@&274971100184576010> 5 now dady is hungry

craggy zinc
#

was supposed to buy my moms next stage of chemo... now i cant cuz i lost my $5

marble mantleBOT
#

:ok_hand: channel locked by Marzy (@marzy_)

lyric basalt
#

We are aware of US Main being down and working on it. No need for more pings 🙂

marble mantleBOT
#

:ok_hand: channel unlocked by jacob (@ja.cob)

austere elm
#

admin died to sienctist at tunnels

#

whgen sleeping

naive sentinel
#

are servers still down

drowsy dagger
#

you're kidding me right??

wicked sand
#

YALL HAVE HURT MY FEELINGS

livid hedge
#

omg

austere elm
#

QWAIUOJ?=R NIYUH=fASIHJ FSAOIJNAÒKLS

sullen swan
#

bro what is this

brazen geode
#

hell nah

drowsy dagger
#

DOWN AGAIN WTF

timid hollow
#

AGAIN ITS DOWN

livid hedge
#

GOD SERV GODDDDDDDDDDDDD SERV

vale garden
#

lock speedrun

tight idol
#

The first 9 times were okay but god damn just shut it down and tell us you cant fix it

wicked sand
#

THIS IS TIME NUMBER MOHFUKIN 8!!!!!!!!!!!!!!!!!!!!!!!!

winged brook
#

i want money back now

tired moat
#

#REFUNDVIP

pine cloud
#

REfund!

fringe pendant
#

refund vip

fair sand
winged brook
#

give me my money back !!!!

wicked sand
#

REFUND VIP

brazen geode
winged brook
#

give every vip his money back !!!!!!!!!!!

noble crag
#

Refunnddddd

livid hedge
#

la gente paga para ver como los pelotudos de los admines llevan mas de 10 años programando y no sirven para nada

mellow galleon
#

REFUND VIP

fringe pendant
#

What are you guys doing <@&874995535881326632>

noble crag
#

This is crazy

mellow galleon
#

worst server moose is better

fringe pendant
#

dont start the server until its fixed

#

idc how long it takes id rather the server not restart again just fix it before putting it back up

wicked sand
#

CAP SERVER AT 750; TURN SCIENTISTS AND ANIMALS OFF

cobalt karma
#

were missing a whole box of comps?

wary osprey
#

idk, 8 crashes....not good

fair sand
#

9

brazen geode
white ginkgo
#

tired of clicking reconnect for 15 mins every time it crashes so im switching servers now

torpid acorn
#

real

tired moat
#

DISABLE CARGO FFS!

#

if it's not causing the issue, there's people farming it for like 7 hours now

#

every time it goes to despawn. crash.

frigid condor
#

made me change my name ive had for multiple wipes now this and i pay for vip

wispy dirge
warped berry
#

!refund

marble mantleBOT
#

Hey, @warped berry

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

latent valley
#

1

junior zephyr
#

hello i need help why i cant join and can join smal sever

tiny merlin
#

SERVERS UP

winged brook
#

this server piss me off

wispy dirge
winged brook
#

i swear lost so much from every server crash

wispy dirge
winged brook
#

bro the problem is is lost to much

#

but its okay everyone lost a lot lol

tardy path
#

why is my vip not working

wispy dirge
winged brook
#

restard game

#

restart game

marble mantleBOT
#

Hey, @tardy path

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

junior zephyr
# wispy dirge What error are you getting when connecting?

i'm trying to join RUSTORIA EU MEDIUM but it's giving me Disconnected : World File Mismatch : Procedural __4250
and i tried to join rustoria small i'm joining it without any problems so can you tell me why and helping me to fix this problem because all my friends playing Medium

marble mantleBOT
#

Hey, @junior zephyr

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

ember ridge
junior zephyr
limpid gyro
#

just got banned for hacking?

tardy path
#

u have to submit ticket

limpid gyro
#

in what

#

i did network support

molten flicker
marble mantleBOT
#

Hey, @limpid gyro

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

limpid gyro
#

thanks

formal quiver
#

can i speak to an admin really quick please ?

tardy path
#

wait in line like rest of us

formal quiver
#

watch your mouth

limpid gyro
#

i bought vip also

#

so if they dont uinbanned me

#

can i get a refund

tardy path
#

depends on if u were cheating or not

umbral basalt
#

refund for vip plz

limpid gyro
#

i use to and got insta banned

#

like a week ago

#

and now i cant even play rustoria

#

i dont use cheats anymore

river shoal
#

hello rustoria eu main bradly glitch

#

its glitch next to reycle

ivory sphinx
#

Can any admin unjam me at outpost on us medium? A guy has me trapped with a horse at the resaerch bench?

tardy path
#

you have to kill yourself

ivory sphinx
#

Can't an admin just come and delete horse entity lol

tardy path
#

that would be interupting a players gameplay

ivory sphinx
#

How is this not interrupting my gameplay lol

#

Because of a bug they'r exploiting?

tardy path
#

if its a bug there exploiting thats something you will need to f7

digital radish
#

need admin on a server got some wall hacker

grave helm
#

admins

#

vip is not working

long wren
marble mantleBOT
#

Hey, @digital radish

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

whole hare
#

i need to close a ticket, my issue got resolved

tawny grove
#

us long Is anyone in charge of hackers?

#

It’s been a few hours since I reported it, but no feedback.

polar cairn
marble mantleBOT
#

Hey, @tawny grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

tawny grove
#

Too slow, many people reported her, why not check it out

#

US long

spiral owl
#

76561199030861802 my teammate was banned by the VPN node。The administrator can check it and help unseal it. Thank you。。。。

rose thunder
#

hello

#

can anyone give me support, i have an issue on Rustoria BR LONG

knotty fable
#

im trying to create a clan on the rustoria website but it says all of the usernames r taken ive tried maybe 20

molten flicker
#

!report please don’t call out cheater on discord, using /ticket in game to report them. @spiral owl

marble mantleBOT
#

Hey, @tawny grove

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

marble mantleBOT
#

Hey, @spiral owl

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

grand burrow
#

I just joined the new Rustroia server Br and got banned for hacking could someone help me

pliant mortar
#

!apple

solid kayak
#

I need assistance please in support voice channel

pliant mortar
#

!appeal

marble mantleBOT
#

Hey, @pliant mortar

To appeal your mute or ban on Rustoria, please use the following:

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

slender nimbus
#

US long is down

hearty turret
#

thank u @slender nimbus

tough bane
#

jenx, can you look at a ticket?

thin plover
#

@hasty rune just let me know when you are there, tried to drag you and you're not talking

tough bane
#

Ticket #0c8a8b 100% cheating, brand new account, 17 hours, beaming like hell. Thank you sir.

glass beacon
pliant mortar
#

Administrator, please check out my ticket prices

eternal prism
#

Where is the US long

pliant mortar
#

@tough bane

#

Administrator, please check out my ticket prices

tough bane
sage delta
#

US long rebooting?

glass beacon
old whale
#

any admins?

grand thistle
#

come chit chats lads

eternal prism
#

Where is the US long

thin plover
#

don't call out players you report

glass beacon
#

<@&274971100184576010> US long is offline

old whale
#

@thin plover i just waited my 7 day ban for playing with cheater and it stillll says im banned

pliant mortar
tawny grove
thorny dune
#

Investigation US Long now

eternal prism
pliant mortar
#

I need help please check out my appeal

old whale
#

can a admin help

tawny grove
thin plover
#

stop

tawny grove
eternal prism
tawny grove
old whale
#

can i get admin hellp

pliant mortar
#

@tough bane

tough bane
thorny dune
#

US Long is now rebooting

pliant mortar
#

sorry

pliant mortar
pliant peak
#

Can you reboot me im actually coooked

spice timber
#

AY GET TF OFF OF LOL AND FIX SERVER

eager plinth
#

hello im having some problems

old whale
#

!ticket

marble mantleBOT
#

Hey, @old whale

To report a rulebreaker or an issue on Rustoria, please use the following:

  • The support website. Please include as much information as possible.
  • Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

spice timber
eternal prism
#

Why can't I get in US long?

old whale
#

admin please

thorn forge
#

PERM BAN @dreamy sable

fiery isle
old whale
#

i just waited my 7 day ban and it still says im banned

tawny grove
#

Hot mouth ban

spice timber
pliant peak
#

You have to restart your PC for it to come up

spice timber
#

Worked for me

pliant peak
#

Yea im loading in