support

[timber bridge]

They might not be around atm, they will respond when they can

[quasi ember]

Reconnect and if that doesnt work restart game

[glacial shadow]

made all my friends switch servers cause I cant join very lame

[timber bridge]

Sorry to hear that but I cannot do anything about your ban, you need to speak with that admin first.

[devout lagoon]

adminsss i need hel

help

[timber bridge]

what's up?

[devout lagoon]

It was my time to enter and I was left infinitely loading the map in receiving data

It takes more than 10 minutes like this+

[quasi ember]

do you mean with the queue?

[devout lagoon]

yes

[quasi ember]

Then you need to reconnect probably

[devout lagoon]

and stand in line again? If you don't help me alt f4 haha

queue*

[quasi ember]

if im correct you will keep your spot if you reconnect within 5 minutes but im not sure about this

[devout lagoon]

I just canceled and logged in and got 200 queue xD

[quasi ember]

ahw dang sorry man!

[royal rune]

Hello, I am a content creator. I would like to know if I could have a forward start queue for my team. Thank you

[quasi ember]

You can always buy VIP but for this i would make a ticket

[raven mist]

Dm Rustoria on twitter

[near halo]

@raven mist

[raven mist]

@near halo

[near halo]

is insiding bannable

[raven mist]

No

[quasi ember]

[near halo]

a fuck

he just insided lol

[quasi ember]

saw it comin

poor fella

[timber bridge]

Hate insiders personally but, we do not moderate it - sorry.

[quasi ember]

insiding is sad

but its rust dont trust anyone

[near halo]

bruh we had such a great start and this kid just cameafter being afk for 3 hours

to change codes

[frigid ruin]

what does vip offer?

[quasi ember]

Skip queue

[quasi ember]

https://donate.rustoria.co/index.php

[hoary harness]

do i talk to an admin here or where do i talk to one

[quasi ember]

just ask a question sometimes admins respond

[hoary harness]

why does it say banned: hacking when i load into mondays but main and the others servers it lets me in

[mystic flower]

same

may be cause vpn

[hoary harness]

ive waited 300 player que twice then i get kicked

i dont use vpn

[ionic mortar]

!appeal

[marble mantle]

Hey, @hoary harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[rough charm]

Still not working, I`m getting kick

[fallow barn]

hi, i got a problem we join the server with my team but we cant get more people in the group and the clan table isnt working at outpost, we got a solution ?

[ionic mortar]

I dont believe the clan table functionality is officialy out. How many are you in the group and what server?

[fallow barn]

they are 8 in the group and we are in the rustoria.co 1/4 - 2x vanilla

with 600 pop

but we are 10

[ionic mortar]

Max TeamUI is 8, thats your problem

[fallow barn]

yes i know that

[ionic mortar]

So whats the problem then?

[fallow barn]

the problem is the clan table isnt working in this server, i ask if have a solution for that

[ionic mortar]

Shouldnt be working in any server, wich servers have you seen it at?

[fallow barn]

idk what server, i already see multiple people use it, and it work, just on thsi server here it not work

[ionic mortar]

you have seen it in videos of youtube, and what kind of servers, because modded can added with a plugin, but 2x its a vanilla category here

[fallow barn]

okok

[ionic mortar]

Im not admin so I cant confirm that, so dont take my word, this is to the extend of my knowledge

[last edge]

i think it isnt a plugin for vanilla serves

im not sure btw

[near halo]

How can i speak to an admin

[last edge]

https://discord.com/channels/274965952116817920/368790610783764480

[near halo]

I just got banned for hacking before i even logged into the server lmao and i just bought the que skip

[median yarrow]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary harness]

same thing happening to me but when i go to appeal says no ban detected

[near halo]

Yeah same here i dont even have a vac ban or anything

I literally just bought the game i have 4 hours lmfao

[hoary harness]

and ive never cheated was playing mondays two weeks ago and main two days ago

no bans lmao

and i waited in 300 player que twice

[worn coral]

i was banned

for nothing

[near halo]

How do i appeal ?

Im so confused

[hoary harness]

!appeal

[marble mantle]

Hey, @hoary harness

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[worn coral]

how do i apeal?

[hoary harness]

press on support website

[median yarrow]

!appeal

[marble mantle]

Hey, @worn coral

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[hoary harness]

then should be straight foward from there

[worn coral]

what meens xpiwel ban???

[timber bridge]

@shy remnant

[barren halo]

the ticket I opened on the site has not been answered since morning, can you please look at it

[naive kindle]

Where did you open the ticket?

[barren halo]

appeal

website

[worn coral]

for what did i get banned?

brother can we go to dc and talk?

[timber bridge]

You will need to speak to that admin about it, are you able to provide your steam id?

[naive kindle]

You need to allow some time for appeals to be investigated

[barren halo]

please check dm

[last edge]

!steamid

[marble mantle]

Hey, @last edge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[worn coral]

1 min

[worn coral]

https://steamcommunity.com/profiles/76561199654540012/

[worn coral]

https://steamcommunity.com/profiles/76561199654540012/

[barren halo]

global wipe approached and I bought vip but I got banned for 7 days because of my friend can you please help me

[coral mountain]

yo

any admin bored rn?

Ticket #5505ef

[worn coral]

@shy remnant

[naive kindle]

You need to wait for the appeal to be investigated, there is still plenty of time until wipe

[last edge]

pls be patient

[barren halo]

okay

[naive kindle]

We'll look at it asap

[coral mountain]

no worries was just sending it in rq

[lyric current]

is insideing ban able

[blissful herald]

no

[lyric current]

FUCK

god dam little brtish kid

[near halo]

How long does it take to get my appeal reviewed lol i just wasted money on my queue skip for no reason

[next meadow]

Is insiding a bannable offense? Because i just got insided

[last edge]

1-3 bussines days

[worn coral]

i was banned for no reason

also

[last edge]

its not

[next meadow]

bro really

like wtf thats fucking ass

[coral mountain]

cry bro a river

[last edge]

he wasnt banned, and if u got banned was cause of something

[near halo]

Lol wtf?? So will i get refunded or given more queue skips

[worn coral]

do u have info about my ban?

[last edge]

#payment-support for refunds

[last edge]

the admin that ban u have to see ur appeal

[timber bridge]

What language do you speak?

[heavy flare]

can i transfer my queue skip to us mondays?

[smoky cape]

#payment-support

[worn coral]

russian

srry i dont speak very good on english

[worn coral]

he is offline

[last edge]

pls wait till he gets on

[worn coral]

pizdec

blyat

[heavy flare]

nah ur english is solid fam

splooty am i gonna get zoed for my time?

[timber bridge]

Can you join #368790610783764480 I will speak to you in 10 minutes.

[heavy flare]

splooty realistically will it get transferred if i bought it on the wrong server

like last week

i bought the more expensive 1

[worn coral]

ok thank u

[timber bridge]

If it hasn't been used and there are slots open on the server you want to transfer to it is possible

However, payment support will know more about it ^

[heavy flare]

i mean it was unintentionally used because i bought it on the wrong server

we played a friday wipe now we're playing monday but it was supposed to be pre purchased on monday

[timber bridge]

Payment support will be able to give you help or guidelines on if you can transfer.

That is out of my area of expertise.

[worn coral]

https://steamcommunity.com/profiles/76561199654540012/

[hoary harness]

uh who was that admin i was talking too it kicked me out again

[heavy flare]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[next meadow]

y’all should make insiding a ban offense ts is satire

rustoria is filled with nothin but cheaters as well😭

[median yarrow]

you're welcome to include your suggestions on #feedback-suggestions

for more info on our rules check out https://rustoria.co/rules

[next meadow]

I’m good g

[modern stirrup]

can i get an admin please ?

[last edge]

if u need help, ur welcome to join https://discord.com/channels/274965952116817920/368790610783764480

[brave loom]

is there a way anyone can explain why im banned? it says for hacking but like ive never even installed cheats before and i tried to appeal it and they just denied it with no explanation? im just confused i havent played rustoria in a while and im banned from all servers

[last edge]

!steamid

[marble mantle]

Hey, @brave loom

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[brave loom]

76561199179393063

[flint anchor]

76561199380948218 I was handled by the node. Help me lift it. @ admin

@last edge

[midnight sky]

why did i get banned? we didnt know we had a cheater

[last edge]

!appeal

[marble mantle]

Hey, @midnight sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last edge]

i didnt get what u said

[midnight sky]

!appeal

[marble mantle]

Hey, @midnight sky

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[flint anchor]

I was handled by VPN.

show hacking 76561199380948218

[last edge]

!ticket

[marble mantle]

Hey, @flint anchor

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[last edge]

u mean kicked/banned?

[flint anchor]

yes

[tawny pollen]

how long is association ban

[last edge]

1 or 2 weeks, i dont remember well

[near halo]

76561199660366055

[last edge]

but i think its 2 weeks

[last edge]

!appeal

[marble mantle]

Hey, @flint anchor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny pollen]

bruh playing with randoms is great hahaah

[last edge]

but its weird cause we allow the use of vpn

[lyric basalt]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[tawny pollen]

can i atleast get my money back lol

[last edge]

#payment-support all the info about refounds is there

[tawny pollen]

!apeal

[hearty fulcrum]

https://rustoria.co/support/appeal

[pure horizon]

do the shop points carry over wipes?

[timber bridge]

Shop points are wiped on force wipe, they do carry over for map wipes though.

[pure horizon]

cool

[paper latch]

!mapvote

[marble mantle]

Hey, @paper latch

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[coarse void]

wtf is wrong with server eu monday i got kicked and i cnat see the server anymore

[timber bridge]

Try to use the F1 connect command

[cursive kayak]

@coarse void

:flag_eu: EU Mondays **- JUST WIPED: <t:1711981201:R>**

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1712253600:F> (<t:1712253600:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[dusk obsidian]

does vip on vanilla servers give you skinbox or just queue skip?

[gloomy sparrow]

Only queue skip

[coarse void]

bro what the fuck is going on w server

it keeps freezing and kicking me out

[autumn solstice]

how i can speak with admin of server EU X2 vanilla

[spark condor]

Hello, I was banned from EU 2x Vanilla
we were playing 4-person with friends and then we got 3 bans for allegedly “cheating”
Is there any way to figure it out?

[spare widget]

!appeal

[marble mantle]

Hey, @spark condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[spare widget]

What do you need? Maybe I can help direct you

[spark condor]

@spare widgetWe played with him and another person and we were banned for cheating, maybe you can help or contact the admins?

[spare widget]

https://rustoria.co/support/appeal

Have each of you go there and submit an appeal. May be a system error, may be something else, but that's normally the best first step to resolving your issue

!appealru

[marble mantle]

Привет, @autumn solstice

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[autumn solstice]

We played with four of us, got confused for a while, one of us was banned for cheats that he didn’t have, and after a while everyone else was banned for playing with a cheater.

its on english

[rancid lotus]

Can we buy VIP for the SA Server already?

[balmy cypress]

Not yet

but soon

[twin vigil]

i got hit with ban evasion why

[twin vigil]

can someone help

[balmy cypress]

?steamid

[marble mantle]

Hey, @twin vigil

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[twin vigil]

76561199571476158

[balmy cypress]

Would probably be your multiple GB'd alts

[twin vigil]

what

[balmy cypress]

Some of which cheated on our servers

[twin vigil]

this a brand new pc tho

[balmy cypress]

https://tenor.com/view/kurt-angle-gif-15112361227290036695

Can't just buy a new PC and leave your past behind

[rancid lotus]

Ok, any info on price or method of paying?

[twin vigil]

shit

[balmy cypress]

especially when you appear to have cheated here

[twin vigil]

damn

[rancid lotus]

Ty for responding so fast.

[balmy cypress]

Nothing we can say for now, which methods of payment would you find easiest?

[autumn solstice]

administrator, can you check my appeal for unban on a rustoria.co/support

[balmy cypress]

I can take the feedback to management and we can see whats possible @rancid lotus

[balmy cypress]

Will be checked when they have a chance

[rancid lotus]

Here in Brazil it would be PIX, it is a centralized paying method that the govermnament developed some time ago. "Boleto Bancário" is another option that alot of brazilians use. Usually in Steam we can put credits using Credit Cards that are not international, this would be a good option too.

[balmy cypress]

Thank you, I have noted this down and will make sure the methods are considered!

[rancid lotus]

Steam uses a third party company called "Boa Compra" to make payments with credit cards that don't have a international flag.

[minor scroll]

anyway i can report cheaters here?

[lyric basalt]

Hey, @minor scroll

To report a rulebreaker or an issue on Rustoria, please use the following:

The support website https://rustoria.co/support. Please include as much information as possible.
Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

[barren halo]

can anyone check my website ticket plase

9 hours

[pallid solstice]

need some help with vip

hello @lyric basalt @noble terrace can anyone help me quick?

a nyone

[gloomy sparrow]

If your vip isn’t working properly please make a ticket in #payment-support

[pallid solstice]

bro i dont wanna speak to no bot

all i did was buy the wrong oneeeeeeeee someone helppppp a brotha out

[gloomy sparrow]

Trust me there is not bots handling tickets

As I said please make a ticket in #payment-support and you will get the help that you need

[pallid solstice]

i didddddddddd

gg

[unreal herald]

Cuando estaran los vips para el servidor de latam?
When will the vips be available for the latam server?

[gloomy sparrow]

Thank you they will be with you asap

[gloomy sparrow]

#support message

[unreal herald]

Ty

[spark condor]

@balmy cypressbro help plz

[timid topaz]

yo would you guys be intersted in profile and messages of a guysaying hes one of your admins, randomly adding me on steam, and getting me to "vote for a rustoria skin in workshop" but hes giving a spoofed link i assume. or is this real XD

[spark condor]

@balmy cypressbrother help me I was banned and I don’t know why what cheats if you have proof for my ban and I can pass the cheat check

[gloomy sparrow]

This is a scam I would recommend you to block the account and report them directly to steam

An admin would never reach out to you on steam

[pallid solstice]

this is such an l

l rustoria

[timid topaz]

yea in was pretty certain it was fake. i could send you their profile link and or messages if you want to get it reported a bunch and out before they get someone dumb enough i guess lol. just let me know

[spark condor]

<@&274971100184576010>

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @spark condor

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[pallid solstice]

only person responding to people is a trial head mod l sever

[gloomy sparrow]

If you don’t require further support please move up to #general

[spark condor]

@gloomy sparrowI filed an appeal and was refused and not a single piece of evidence was provided for my ban.

[pallid solstice]

nope still looking for support my boy

[lyric basalt]

!steamid

[marble mantle]

Hey, @spark condor

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[spark condor]

76561199002407884@lyric basalt

[gloomy sparrow]

Is it still the VIP issue?

[pallid solstice]

yea

[gloomy sparrow]

If you have made a ticket please be patient and they will be with you asap

[spark condor]

if I had any cheats, I wouldn’t be sitting here and writing to you and filing an appeal

[gloomy sparrow]

I understand the frustration but there will come nothing further of you sending rude messages in here

[gloomy sparrow]

@pallid solstice

[soft thicket]

@gloomy sparrow

[lyric basalt]

Your ban is correct and as your appeal was denied than it was final decision. You will need to find another server to play on

[gloomy sparrow]

Hello how can we help?

[soft thicket]

why did you confuse him?

[gloomy sparrow]

?

[soft thicket]

we have a problem, we were banned for cheats, but we don't have them, and the administration ignores us

[autumn solstice]

and mute our teammate in discord channel

[soft thicket]

you just upset my friend

[gloomy sparrow]

Have you made an appeal?

[autumn solstice]

yeah

[gloomy sparrow]

I did not issue a mute

[gloomy sparrow]

And did you get an reply

[autumn solstice]

@spark condoris our teammate

[soft thicket]

But we submitted, we ask for evidence of any cheats or something else!

[gloomy sparrow]

#support message

[autumn solstice]

"we", thats about us

[soft thicket]

if we had chits, we wouldn't be sitting here in the ds and writing to you help

real

[autumn solstice]

but what was that

you mute him

after this message

[gloomy sparrow]

That was meant for another player

Which I tagged

[autumn solstice]

when he asking for help

[gloomy sparrow]

I didn’t mute anyone

[soft thicket]

we can pass all checks everything
we want to see unban and play for ourselves!

[autumn solstice]

but he was mutted

[soft thicket]

we just want to get ban evidence!

[gloomy sparrow]

I don’t know why he was muted and I am sure that whoever muted him had a reason

[autumn solstice]

@spark condor

this user

[soft thicket]

@gloomy sparrow

[autumn solstice]

look

we played on a server

[soft thicket]

let's talk about the topic

[gloomy sparrow]

I know who you are talking about and he got a response to his issue

[autumn solstice]

and was banned

for cheats

but he dont used it

we made a appeal

[soft thicket]

We can check for cheats.
and get any evidence to ban us (and my friend)

[autumn solstice]

and admin said

[autumn solstice]

.

BUT HE ISNT CHEATer

[soft thicket]

@lyric basalt

We want to receive a video (photo evidence on the cheat!

[autumn solstice]

he can go get checked

[gloomy sparrow]

I’’m sorry but like marzy said the decision is final

[pallid solstice]

how long this gon take the whole point in buying vip is to not wait

[timber bridge]

Evidence is not given out to players.

[autumn solstice]

can i speak with him?

how i can speak with admin

[soft thicket]

Marza can give us proof!

[autumn solstice]

who banned him

[gloomy sparrow]

There is only a handful of people that can look at those kinds of tickets

[soft thicket]

hahaha then let's pass the test 3!

[autumn solstice]

and our team for playing with cheater

[soft thicket]

@timber bridge

[gloomy sparrow]

They will be with you asap @pallid solstice

[soft thicket]

then let's pass the test 3!

[autumn solstice]

can you answer?

there was 2 admins in chat

can i speak with them?

[soft thicket]

@timber bridge we will get our way because we were banned for nothing! and we want to be tested!

[timber bridge]

If the admin that banned you wants to speak with you they will reach out.

[soft thicket]

if the evidence is not given, how can you ban

[autumn solstice]

but this is an unfair ban

[timber bridge]

If the appeal was denied that means the admin in charge of the ban is positive they are cheating.

[soft thicket]

then you can simply ban dear players because you don't need evidence, you don't give them to the players

how will he contact us? in 2 days a week? month

lol

we want to talk to the administrator who banned us

[timber bridge]

I never said they would contact you, but if they want to reach out they can.

[pallid solstice]

what eva ill just play a diff sever i guess 😦

[autumn solstice]

How can an admin be sure of a scam when there is no scam? or is it simply because a person in the game is a good shooter that this is a reason for a ban?

[soft thicket]

Well, let them want
we want to solve this issue!

[gloomy sparrow]

If you feel that an admin is abusing their power feel free to report them to either Luke or Monologic, beware they take these kinds of reports very seriously

[timber bridge]

Only specific staff can assist with payment issues due to the sensitive nature of the information needed to complete them tickets.

[autumn solstice]

but I don’t even know who banned him

[soft thicket]

@gloomy sparrow We will not report anyone, we just want to check everyone!
and get your UNBAN

[hearty fulcrum]

admins do not ban any players without evidence. however, they do not provide this evidence to players as this would give players information on how to avoid bans. if your appeal has been denied, then the ban was legitimate and will remain.

[timber bridge]

They will be able to see this information.

[soft thicket]

Well, it turns out that the admin can simply ban without video fixation

[pallid solstice]

im tryna play rust not wait man tell ya this much neva buying a rustoria vip again

[soft thicket]

@timber bridge @lyric basalt @gloomy sparrow Come on, we want to pass the check for cheats!!!

[bright quiver]

You already got your answer no need to tag all of them

[hearty fulcrum]

i do not have any information regarding to your ban, but admins do not ban players unless they have proof that the player is breaking the rules.

[timber bridge]

I understand your frustration, however, their is only specific staff that can help.

[pallid solstice]

where are theyyyyyyyy

[soft thicket]

now I would ban a YouTuber with 1 million subscribers....

[bright quiver]

If you dont need help anymore please go to #general

[autumn solstice]

can i speak with admin, who banned him?

[hearty fulcrum]

very few people are able to provide support for vip as these are things that deal with personal and payment information. it is done this way to protect your privacy, so please try to be patient, thank you.

[soft thicket]

@bright quiver i need help! men

[bright quiver]

You already got your help with the topic

[autumn solstice]

can i speak with admin, who banned my teammate?

[soft thicket]

so decide

[bright quiver]

If the admin wants he will reach out to you

[soft thicket]

I explain, if we were with cheats, then we wouldn't sit and harass you here, ban us

We want everything to be fair, we have a YouTuber friend, we made a video and here we are banned

WTF?

[autumn solstice]

that is, communication with the administrator depends on whether he wants it or not?

[torn heart]

We don't openly tell people who the banning admin is to avoid harassment

[soft thicket]

ban for the fact that I give information, a friend killed everyone, and here is a report and a ban

[hearty fulcrum]

i understand that you have appealed, and your appeal has been denied. has your teammate (the one who got banned for cheating) appealed yet?

[soft thicket]

kk

@hearty fulcrum he also filed roughly speaking we were sent in a report

[autumn solstice]

persecution from what, from the court? I just need to know that the admin saw something suspicious in order to ban my teammate

[soft thicket]

they said go to your ass and read everything and 0 explanations and nothing

and no one wants to understand

[hearty fulcrum]

if his appeal is approved, then you should be able to get unbanned as well. if his appeal is denied, your ban will stay for the remainder of the temporary ban.

[autumn solstice]

what can an ordinary player do to the administration that they are trying to avoid him

[soft thicket]

and no one wants to understand

[bright quiver]

Did you make a appeal on our website already?

[timber bridge]

They would not be banned other wise.

[soft thicket]

But we know!
we filed and can no longer file for appeal

[bright quiver]

!steamid

[marble mantle]

Hey, @soft thicket

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[soft thicket]

Yep

76561199121270076

We shoot a video on YouTube, and here the bans are normal)

if you give -10, will you be banned too?

[bright quiver]

As it looks like you ban will stay and you have to wait out the 7day ban

[soft thicket]

I know that I am banned for 7 days

[torn heart]

We don't provide proof of our bans either, otherwise people would use it to to know what we look for when reviewing cheaters

[bright quiver]

And the admin who banned you gave you the reason why you got banned

[soft thicket]

we don't understand why

[bright quiver]

Read the appeal and you will understand why

[soft thicket]

so we do not confirm this reason

[torn heart]

We aren't going to provide proof if that's what you are looking for, nor will any reputable rust server

[soft thicket]

can we go to discord with you? speak

[torn heart]

it's just not how it works

wait out the ban if you already appealed and were denied

I can promise you, the ban wasn't for no reason

[soft thicket]

wait out the ban if you already appealed and were denied

I was refused!

[torn heart]

You were denied?

so wait out the ban

simple as that

[torn heart]

end of story

[shy remnant]

#general @spare widget please 🙂

[torn heart]

sitting here and constantly harassing all the admins is not going to change the outcome unfortunately

[soft thicket]

I was refused and my friends

[torn heart]

if you truly feel you are being wrongly banned, i'd suggest you reach out to @balmy cypress or @neat pumice our staff managers.

otherwise, your case is close

[soft thicket]

so help us!!!!!

[soft thicket]

so help us!!!!! and we will not harass your admins

[torn heart]

You have already been told the appropriate steps to be assisted

you refuse to listen to them

[autumn solstice]

but I want to know why it was canceled, because he didn’t cheat (whose teammate was permanently banned)

[torn heart]

and continue to ask for help

[soft thicket]

what steps we have taken!

[hearty fulcrum]

.

[torn heart]

As i've told you, we don't provide proof to players. He was found to be cheating and banned by an admin manually.

[soft thicket]

@balmy cypress

[spare widget]

They already gave you an answer. Nothing is going to change it. Would recommend not playing with that individual other places if they were banned for cheating here. The admins on this server system are excellent.

[soft thicket]

@neat pumice

[autumn solstice]

i can ask them for our ban?

[torn heart]

If you feel the ban was wrongly fully, feel free to reach out to them as they are our staff managers.

[autumn solstice]

and can we prove to him that the ban was by mistake?

[soft thicket]

@torn heart write to them in direct! ?

[hearty fulcrum]

yes, you can

[soft thicket]

write to them in direct mail?

ok

[torn heart]

Yes

[autumn solstice]

how can I prove to them that the ban was wrong?

Is screen sharing welcome?

[soft thicket]

@slow birch Is there any chance that they will write back?

[torn heart]

We don't do PC checks, it won't happen. Reach out to them and they will respond with any info they may need to review the case.

[soft thicket]

jacob*

[torn heart]

They will write back

it may not be instant

so just be patient and wait on a response

[soft thicket]

Well thank you)

have achieved something

received some information

[soft thicket]

ok

Just understand me, we want everything to be fair

[mortal crag]

how do i make a ticket?

[last edge]

!ticket

[marble mantle]

Hey, @last edge

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[carmine sphinx]

Does US Monday wipe on forced wipe (in 3 days) and then rewipe next monday O.o?

[cursive kayak]

@carmine sphinx

:flag_us: US Mondays **- JUST WIPED: <t:1711998165:R>**

IP: connect mon.rustoria.us:28010
Next Wipe: <t:1712253600:F> (<t:1712253600:R>)
Wipe Schedule: Mon @ 3PM EST
Map Size: 4000
Team UI: 12
Vote for Next Map

[hearty fulcrum]

yes, as you can see above, it will wipe again at force

[manic trench]

Hi

Why did I get banned from Ruatoria server?

She got banned along with 3 of my friends

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @manic trench

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[carmine sphinx]

damn 3 days wipe 2 times in a row, thats short

[crystal otter]

when vip be back for us long

[unreal steppe]

i need to appeal a ban

can i get a ticket

@raven bison can I get an appeal

for my ban

[soft thicket]

were you banned too?

[unreal steppe]

yesd

[soft thicket]

2x vanilla?

[unreal steppe]

no offical main

[soft thicket]

what is your reason for ban?

cheats?

[median yarrow]

!appeal

[marble mantle]

Hey, @unreal steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[unreal steppe]

!appeal

[marble mantle]

Hey, @unreal steppe

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[soft thicket]

!appeql

!appeal

[marble mantle]

Hey, @soft thicket

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[elfin verge]

l

[heavy thorn]

s

!appeal

[marble mantle]

Hey, @heavy thorn

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last edge]

the best is to apply again

[worthy dew]

/report

[marble mantle]

Hey, @worthy dew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[limpid ether]

hi can i get some help in waiting for support

[limpid ether]

Hi @void condor I was told by staff @ebon linden to ping you in the support channel with steam ID (76561197994398625)

I'm unable to log into rustoria main, I get the message "come to discord - gareth)

Can you help me out

Thanks

[tawny pollen]

Would it be possible to get unbanned before force wipe? If I got banned by association

[oak glen]

need help asap created ticket but the hacker is being obvious in game rn

[polar cairn]

If it says voice disabled, you'll just have to turn it back on in settings.

[oak glen]

Just died to a new cheater. There's a few groups

tICKET #BF3276 R1 was playing with the cheater

[polar cairn]

An admin will take a look at it as soon as they can.

[polar cairn]

An Admin will review your appeal if you have created one as soon as they can.

[oak glen]

Cheater was already banned but thank you! I'm not sure but there might've been a few with assoication. Wiped the team and then a cheater came out and magically killed us all outside of their base

[marble mantle]

Hey, @oak glen

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[lyric rock]

YO ADMIN THERE IS A CHEATER

RUSTORIA US MAIN Beavo

[tawny pollen]

Ok well a hope I get unbanned

That’s why I usually play solo lmao

[polar cairn]

!ticket

[marble mantle]

Hey, @lyric rock

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[maiden totem]

@polar cairn Yo brother do you know if there gonna open up VIP again for long b4 wipe?

[polar cairn]

Hey Salty, Rustoria doesn't disclose information on how many slots are open up to the point of being sold out, but you can check availability in https://discord.com/channels/274965952116817920/1007451933105201302

[polar cairn]

Stocks on VIP are based on if players purchase the 5 day or 30 day packs so keep checking incase a player lets their 5 day pack expire.

[maiden totem]

Alr ty

[earnest hollow]

😂😂😂😂

Spat on

[light sun]

hello, this is my third attempt to apply for an unban, I came to my friend's house with my laptop to play rust together, when I tried to log in, I was able and he was banned, and then I was banned too. As a result, all the vape on American hardcore was lost, it's also strange that I didn't play the ban on the x2 story, I got ban on it. he get ban after he i get ban too, and i dont play on x2 rustoria why i got ban on it. details: he started logging into the server with me, I went earlier, when he connected, he was immediately banned with the reason for hacking, although there was no such thing on other servers, a minute later I also got banned. now I tried to log in to the server, the blocking evasion wrote. My friend: https://steamcommunity.com/profiles/76561199214460340 Me: https://steamcommunity.com/id/shipovskijkorp/.

[hexed nimbus]

https://tenor.com/view/ffs-baby-really-oh-god-just-stop-gif-1639610178022128587

[faint flower]

like this is bullshit i got my steam acc hacked and the guy that hacked my steam was cheating on rust and now i got banned on rustoria like the fuck

[foggy copper]

admins i have a problem i play on server rustoria eu mondays and when i join to the server, server kiking me and i see disconnected haking

[ocean void]

!appeal

[marble mantle]

Hey, @foggy copper

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

!appeal

[marble mantle]

Hey, @faint flower

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[ocean void]

!appeal

[marble mantle]

Hey, @light sun

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[light sun]

I appealed, but the appeal has been pending for 2 days

[near halo]

help me please

discord.gg/rustoria - AWZ3

[blissful herald]

!steamID

[marble mantle]

Hey, @near halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near halo]

76561199104958804

[blissful herald]

Send this ID to @west mica and just wait till he replies

[eternal thicket]

need
help
How long does it take for me to receive a ban appeal that I need help with

[blissful herald]

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[eternal thicket]

okey

Why can't I see the duration of my ban@blissful herald

[blissful herald]

it will probably update at later stage if you got banned just now

[tawny pollen]

When u get hacked what do they write to u to get ur ac back?

[crimson iron]

I need support, I'm banned for hacking on Rustoria EU Main WTF. I don't use chets

[hexed nimbus]

!appeal

[marble mantle]

Hey, @crimson iron

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[mint warren]

how do I get the role verified?

[raven mist]

!verify

[marble mantle]

Hey, @mint warren

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[marble mantle]

Hey, @sinful coral

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[wary night]

Hello, Can I get some support

[mint warren]

how to use the day command? and what are the VIP's commands?

[mint warren]

Ty

[hexed nimbus]

there is no day command and vip commands depend for what server you got vip

[mint warren]

oh, it's just that when I was on a team with my neighbor, he had a VIP and he showed where your team died and where the store opened

[mint warren]

Eu long

[hexed nimbus]

official vanilla has no perks only Q skip

[mint warren]

Okey thanks

[wary night]

Can I possibly get some help with my ban?

@lyric basalt Hello?

[quasi ember]

Shoot him a dm

[wary night]

I did, but he is not responding..

[quasi ember]

Then wait

[chrome olive]

I was banned this summer on your server, filed an appeal on the site, I was rejected, but I played without cheats, there were no bans anywhere else, please if there is an opportunity to review my situation, can you help?

[quasi ember]

!appeal

[marble mantle]

Hey, @chrome olive

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[chrome olive]

I cannot write another appeal, because I have written one, and it is forbidden to write more

[quasi ember]

then i guess you know your answer

[wary night]

Same here..

[chrome olive]

I was banned back in the summer, half a year later, because of this ban, I was banned by the anti-cheat EAC, and now I can't play rust at all)

[wary night]

My Ban is not even specified lol I don´t even know why I am banned...

[toxic shard]

What is written whne you connect ?

[barren halo]

I was banned for 1 week because of someone I don't know I want to enter the global wipe early I even bought vip help me please

[wary night]

To talk to some "Marzy" guy, that´s it..

[toxic shard]

Then follow the instruction and speak with him 🙂

[quasi ember]

!appeal

[marble mantle]

Hey, @barren halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[toxic shard]

?steamid

[marble mantle]

Hey, @barren halo

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[chrome olive]

Bro, what should I do to get my ban lifted?

[wary night]

I did reach out to him/her but the individual is not answering.

[barren halo]

76561199346057194

[toxic shard]

Will depend on his availability i'm affraid

[toxic shard]

?steamid

[marble mantle]

Hey, @chrome olive

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[barren halo]

@toxic shard I got banned for 1 week because of some idiot I don't know

I want to catch up with the global wipe

😟

[toxic shard]

I'm afraid that won't be possible, we adjust bans of a couple of hours sometimes

but not a ban that expires monday ... it was your choice to play with him

[barren halo]

I didn't know it was banned

[chrome olive]

can u help me? or not?

[toxic shard]

i#support message

[barren halo]

I saw it on the discord server when I was looking for a team

I didn't know it was banned

[toxic shard]

i'm affraid that it's not relevant

[barren halo]

Do I have to wait

[chrome olive]

76561199239076357

[barren halo]

😒

[toxic shard]

You are banned for actively cheating on rustoria, the ban won't be lifted, it's permanent and you can't connect on a new account

also your account is gamebanned too ...

[chrome olive]

but im not played with cheats, how it is

[toxic shard]

Common you got caught cheating 2 times by 2 different entity ...

in may by us and in december by EAC

Anyway even if we would unban the account you would still be gamebanned which mean you wouldn't be able to join 🙂

[chrome olive]

if the eac unban me?

[torn heart]

EAC False positives are extremely rare, but we manually have found you to be hacking so the ban will stay in place.

[quasi ember]

[chrome olive]

mm

ok

[steel marten]

i just got pogulated by a cheater

eac ❤️

[wary night]

!steamid

[marble mantle]

Hey, @toxic shard

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lyric basalt]

https://discord.com/channels/274965952116817920/368790610783764480

[brave loom]

can an admin help me with my ban? i tried to make an appeal and instantly got denied without much of a reason, the last time that i played rustoria was me and 2 friends and it was just a normal wipe i logged off its been over a month and now im perm banned for hacking but i dont understand why? my steamid is 76561199179393063

[frank river]

So many people are getting banned ? i don't understand i got banned from the server cause i have to proove that i have a brother my brother has a account where hes banned on 1 server for cheating not even rustoria and i get banned for it ?

[steel marten]

Kekw

[frank river]

and the admin is 10 years old aswell

he doesn't understand enything im typing to him

he said just cause i have a new account with high kd that i got for killing nakeds with a rock on the beach and a vpn on thats enough reason to not let me play on the server

is this discord hacked or smth by a bunch of 10 year olds trolling everyone its not 1st april

[blissful herald]

sure it is

[quasi ember]

oopsie\

[blissful herald]

!appeal

[marble mantle]

Hey, @frank river

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank river]

Skyline i got a bunch of ss dude

[blissful herald]

make ban appeal

[frank river]

ban appeal for what ??

[blissful herald]

don't worry I have too

[brave loom]

can you check this out skyline?

[quasi ember]

same

[thin plover]

Same

[frank river]

@blissful herald tell me the reason to my ban

pls make it make sense

[thin plover]

If it was denied then you already got your answer

[brave loom]

but there was no reason

like i didnt hack i dont understand why im banned

[thin plover]

What is the disconnect reason

[brave loom]

and when i asked why they just told me i wasnt getting unbanned

hacking

[thin plover]

Well thats the reason

[quasi ember]

[brave loom]

i wasnt even banned the last time i played bro

[frank river]

Pjw i got banned for not prooving i have a brother

[brave loom]

fr logged off next time i logged on im banned for hacking

[quasi ember]

stop hacking

that should help

[frank river]

i even bought vip to join one of the rustoria servers killed a bunch of nakeds next day it says join discord

[brave loom]

why you dick riding so hard lmfao

[thin plover]

what account did you try to appeal with it?

[steel marten]

Stop cheating problem solved

[quasi ember]

i love it

[brave loom]

the account i play rust on?

[steel marten]

Which one

[frank river]

Druif i didn't even get banned for hacking i got banned cause my brother on a whole another steam account has a ban on a whole another server

[thin plover]

yeah which one, you have a couple different

[brave loom]

I only have 2?

76561199179393063

[thin plover]

sure thats the reason

[brave loom]

one got game banned like 3 years ago after i got hacked

[steel marten]

[frank river]

it is ask skykline your self

i even got ss of all the chat

[brave loom]

and the 2nd one ive played 90% of my playtime on rust

[steel marten]

[blissful herald]

its always the brother

never the sister

[quasi ember]

sureeee

[brave loom]

it did lmfao

i can find the emails of getting my account back if u really want

[frank river]

it doenst even matter

[quasi ember]

[frank river]

that account has nothing to do with this server its not even gamebanned

[thin plover]

my dog took over my PC

[quasi ember]

People really think that admins r retarded

[thin plover]

installed cheats

[quasi ember]

haha

[frank river]

Cheats ???

[marble mantle]

Hey, @thin plover

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[frank river]

Are you talking to me

[thin plover]

those damn relatives!

[brave loom]

but like that account has been gamebanned for so long

ive played rustoria since then multiple times never had a problem

[blissful herald]

not again

[thin plover]

anyway best of luck to find somewhere else to play guys

[frank river]

I didn't even get banned for cheating Anabolic

[blissful herald]

well your Ban reason has been updated to Cheating now

so you can tell its cheating now

[brave loom]

bruh you guys are unprofessional asf

[frank river]

How ???

hahahahahaha

wtf

[thin plover]

we're happy to help you with whatever you need, but you already received all the help necessary

[steel marten]

Can you help me with a cheater on Mondays

[thin plover]

have a nice day

[steel marten]

❤️

[quasi ember]

Sure keep cheating buddy

[thin plover]

make a ticket please!

[steel marten]

Did 🙂

[frank river]

How you gonna ban me for cheating when you banned me cause i had to talk with you

[thin plover]

I'll have a look at it

[brave loom]

you literally never explained anything to me you asked about the accounts i told you then nothing else, am i banned because of the game ban from like 3 years ago or what

[frank river]

Like i don't even got gamebanns or accounts with gamebanns ???

[thin plover]

you know exactly why you are banned my friend

[brave loom]

bro tf

[blissful herald]

I wanted to have an chit chat with you and see what you have to say before I change your ban, of course we do NOT give players all info what we know.

[thin plover]

it wasnt from 3 years ago

[brave loom]

the last time i was on i wasnt even banned

fr logged off tried to hop on a server like a month later and found out im banned

[thin plover]

well now you are, best of luck to play somewhere else

[brave loom]

for what?? lmfao

why are you guys such assholes for no reason

[frank river]

So fkn admin abuse

[thin plover]

I'm not an asshole, I haven't been rude to you

[frank river]

hahaha shittest fkn server of all times

[brave loom]

im tryna have a decent conversation to find out what im banned for and you cant even give me an explanation other then deal with it

[frank river]

guys don't even know who i am

[wicked notch]

Why does it say come to discord/rustoria-skylinegtst

when trying to connect

[thin plover]

I explained that you are banned and told you to find somewhere else to play and have a wonderful day!

[blissful herald]

said the guy who can roll up 6k hours on rust in 3 months

[blissful herald]

!steamID

[marble mantle]

Hey, @wicked notch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[thin plover]

thats to talk to this guy @blissful herald

[frank river]

WTF do you mean i don't have that many hours

https://steamcommunity.com/profiles/76561199660016434/

Bros admin abusing hes ass off

cause i destroyed hes ego while we were chatting

[wicked notch]

76561199571178916

does that mean im banned

[blissful herald]

my ego? you far from being close to it

[blissful herald]

give me a sec to check

[wicked notch]

ok

[frank river]

Im pretty sure i entered your ego and you got mad

its very obvious

[brave loom]

immature asf

[frank river]

Admin abusing hard

[wicked notch]

wouldnt it say i got bannned

[frank river]

Just you wait skyline just you wait hahaha

[wicked notch]

not just GO TO DISCORD

[blissful herald]

ok we can not help you ehre anymore, so pleas emake a appeal or move on

[thin plover]

ok if you guys don't need anything else, please head to #general and have a good day!

[blissful herald]

check DM please

[frank river]

Skyline you banned me cause a account has 6k hours but only played on for 3 months

how is that cheating

[marble mantle]

Hey, @frank river

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[frank river]

You sound stupid asf

[steel marten]

Bruh you dumb as hell

[frank river]

soxrok you nn don't even talk

[steel marten]

How bricked are you

[frank river]

Very bricked up in your mom

[steel marten]

😂😂😂😂

[frank river]

Only bricked one here is you sox

dickriding hard

Mind your own goddamn business damn

[steel marten]

Dude just stop cheating

[frank river]

Got nothing better to do

i didn't get banned for cheating idiot

[blissful herald]

move to #general

[frank river]

Skyline give me the appeal

[blissful herald]

look up

[frank river]

Can't find it bru

[blissful herald]

#support message

[frank river]

Just send it this the support channel and i need help

Thanks

[reef abyss]

hello, may I ask a support?

[gloomy sparrow]

How can we help?

[reef abyss]

May I pm with you?

[thin plover]

can you type it here?

[reef abyss]

My teammate got play with hacker and I want to know who is actually cheating.

[thin plover]

did they appeal?

[reef abyss]

They can't because I'm the only person in the team who know how to speak English.

[thin plover]

they can make their appeal in their own language

we have people speaking multiple languages or we use google translate to understand

[reef abyss]

Ok, where should they appeal?

[thin plover]

!appeal

[marble mantle]

Hey, @reef abyss

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[thin plover]

right here

we have a website

[reef abyss]

Ok, thanks.

[vague yew]

How do I report a player?

[open jetty]

I have a cheater I want to report and I have irrefutable evidence

I have a clip

[torn heart]

!report

[marble mantle]

Hey, @vague yew

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[torn heart]

!report

[marble mantle]

Hey, @open jetty

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[quasi gazelle]

yo im getting disconnected for hacking, any idea?

[subtle cape]

!appeal

[quasi gazelle]

im not banned i can go in when spawning i just get kicked

[quasi gazelle]

so what to do in this situation if im not banned?

[subtle cape]

You'll have to appeal, please. The bot isnt working so give me a sec

So go here and write an appeal https://bans.rustoria.co/

[shy remnant]

#general please. This is a support channel

[quasi gazelle]

okey, how long will it take to take a look at my ticket tho? cuz i only join when my friends are playing rust

[near halo]

jeez seriously, I got banned for nothing guesssa something wrong on this server, I just ticket for an appeal hope you guys will review asap

[quasi gazelle]

man i only have 80 hours on the game and i only play with friends like a week in a year or something and i got banned on my $3k+ steam hahahaha

[spare widget]

The admins are great here. Unfortunate with any interruptions but they'll always resolve whatever as quickly as possible

[near halo]

hope

[spare widget]

They just always have a ton to deal with

So patience is huge, hopefully gets sorted for ya'll and you have a good day otherwise

[candid spear]

Can a mod help me

[quasi gazelle]

any idea how long it takes on average to check the appeal?

[near halo]

Yeah same thing happend to me lol i bought a pc with hwid internals got game banned on my acc with $1000 in skins. I just bought a brand new $3000 pc and i tried to log into this server and instantly got kicked for hacking and ive never hacked a day in my life on this game Lmfao

[spare widget]

"1-3 days" but it can be much quicker at times

[spare widget]

What do you need help with specifically? May be able to help direct you

[quasi gazelle]

yeah i dont think by the time ill be on rust... rip

[severe yoke]

can i speak to any admins

[spare widget]

@quasi gazelle @near halo While you're both waiting it doesn't hurt to link your Steam https://rustoria.co/link - can help resolve issues faster imo

[near halo]

Will do

[elder vault]

hi

how do i make a ticket about my ping in the new br server

my ping is way too high

[spare widget]

#network-support-old

[near halo]

tha admins my problem fixed

What are the chances of being able to play if you have previous bans? Do you even get a chance to prove yourself?

[hexed nimbus]

1 has to be 180+ old if you got 2 its 365 days old if you got more you gotta play elsewhere

[hollow knot]

Is there any way that I could renew my VIP for US long before the expiration?

[near halo]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[near halo]

#network-support-old Make a ticket

[balmy cypress]

You can, it should just 30+ days. You'd need to cancel the subscription and buy it again

[hollow knot]

I did cancel it but it doesn’t offer me an option to buy again

[balmy cypress]

ah thats because its out of stock

[hexed nimbus]

then its prob out of stock

[balmy cypress]

More will come soon

[hollow knot]

Ok

[near halo]

Well thats kinda dumb i have two but its only because i was so confused @ what happened i bought again and both bans are the exact same amount of time over 250 days i believe, does it make a difference if both the accounts are the exact same amount of time?

Its not like i got banned then got banned again 100 days later its the exact same day

[toxic shard]

From my perspective it's like getting banned and just connecting right away and doing the same shit again

[near halo]

I could see where ur coming from yes

Understandable

[warped glade]

how can i talk to admin about cheater?

[gloomy sparrow]

!report

[marble mantle]

Hey, @warped glade

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[worthy bolt]

I keep getting the "Disconnected: EAC: Authentication timed out (1/2)" error message. Does anyone know how to fix it?

[gloomy sparrow]

Have tried restarting your game?

[worthy bolt]

Yes. And Steam.

[gloomy sparrow]

Have you verified your gamefiles?

[worthy bolt]

I also reinstalled the game and deleted the EAC folder and verified the game files to get those installed again. That worked for me last night, but not today.

[gloomy sparrow]

Try following all of these steps that facepunch reccomended : https://support.facepunchstudios.com/hc/en-us/articles/360019318037-EAC-Authentication-Timeout

[worthy bolt]

Ok. Will do. Thanks.

[void condor]

https://support.facepunchstudios.com/hc/en-us

[near halo]

Will we get an email when our ticket is answered or do we need to keep checking the website

[neat pumice]

What sort of ticket are you referring to?

[near halo]

A hacking appeal

[quasi ember]

!appeal

[marble mantle]

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[quasi ember]

oh my bad

keep checking the website pretty sure

[fiery pagoda]

Is it possible to create a ban appeal again for the same ban ?

[wispy vigil]

!appeal

[marble mantle]

Hey, @wispy vigil

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

Hey, @near halo

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[brave dune]

Cuando estaran disponibles los vips de rustoria long-BR ?

[serene glacier]

do the mediums wipe bps on force?

[neat pumice]

They do yes

[serene glacier]

👍

[neat pumice]

pronto, pero no podemos confirmar una hora exacta

[red grove]

hello i was asked to join the discord?

[small sandal]

hello i was wrongfully banned and you guys said u had removed the ban but im still banned. and i was in contact yesterday and nothing has hapend can i please get help:)

[neat pumice]

Hello, steam ID please

[small sandal]

SteamID: 76561198894613794

is it fixeble?

[fickle needle]

Is the bunker made of triangular spiral staircases still working?

[gilded trail]

This steam account is already linked to another discord account.
Please ask a staff member to unlink it.
Steam ID: 76561198130400076

[fickle needle]

Is the bunker made of triangular spiral staircases still working?

[valid hearth]

where can i create ticket for cheaters?

[thorny dune]

You can do this using the in-game command /ticket or on our website https://rustoria.co/support.

[neat pumice]

Hey, where are you seeing this?

[coral mountain]

yo

help us

hes stuck :[

yo mr admin/ help people please help

[raven mist]

They wont be able to interfere with gameplay i'm afraid

[coral mountain]

im a upstanding man needing help

damn what do we do now

[raven mist]

f1 kill and loot

[coral mountain]

i hope it works

it worked

[faint flower]

i didnt got acc backk

[crimson iron]

i open a ban appeal, But I don't know if it's working because the 4 check doesn't turn green

they ban me for cheating OMG, 14k hours and im cheating now holy

[barren wasp]

hey!! any admin here online?? need help.. really bad"

[near halo]

14k hours damn

Rip

[quasi ember]

Just ask a question and you will probably receive an answer

[polar cairn]

!ticket

[marble mantle]

Hey, @barren wasp

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[polar cairn]

They will get to your ticket when created, and help ya as soon as they can!

[quartz sundial]

how can i talk to a mod

[hexed nimbus]

ask them nicely

or just ask the question and you prob get a answer

[quartz sundial]

well i wanted to see if this is a rustoria mod

[strong willow]

!ticket

[marble mantle]

Hey, @quartz sundial

To report a rulebreaker or an issue on Rustoria, please use the following:

• The support website. Please include as much information as possible.
• Alternatively you can use /ticket in-game. If you wish to upload evidence in your ticket, please use the support website.

If you are banned; please make an appeal.

[hexed nimbus]

if what/who is a rustoria mod ? did somebody send you a message winning a prize or vote for something ??

[quartz sundial]

ya

[hexed nimbus]

its a scam

dont click any links unless posted on rustoria website or announcements here on discord

if you did change your password asap

[next meadow]

hey my friend was just banned for playing with a cheater who he didnt know was cheating how can he get unbanned from Rustoria Servers

[ionic mortar]

!appeal

[marble mantle]

Hey, @next meadow

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen canopy]

!appeal

[marble mantle]

Hey, @waxen canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[waxen canopy]

!appeal

[marble mantle]

Hey, @waxen canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[limpid belfry]

are MLRS rockets disabled on eu 2x?

can never find them anywhere.

[plain geyser]

how do u appeal a ban

i got banned for cheater association but he literally got unbanned for not cheating 😭

[timber bridge]

!steamid

[marble mantle]

Hey, @plain geyser

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hexed nimbus]

Bradley cargo and heli mostly

Not 100% but I think locked crate aswell

[limpid belfry]

yea ran those quite a bitg last wipe never found anything related to mlrs

[scarlet trout]

Any admins who can help me out? my friend got false banned for hacking....

[karmic swift]

hello i was banned a long time ago for ban evasion

Can i appeal ?

[smoky cape]

!appeal Tell your friend to appeal through the link below

[marble mantle]

Hey, @scarlet trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[smoky cape]

@karmic swift

[karmic swift]

ok thank you

@smoky cape I cant appeal cuz i already appealed i guess

?

But is a while ago

[narrow maple]

!appeal

[marble mantle]

Hey, @narrow maple

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[narrow maple]

Can some one check my appeal rq if thats good got false banned.

[hexed nimbus]

1 to 3 business days

[scarlet trout]

Can someone help with a false ban? Any ACTIVE MODS?

me and my duo just tryna play the game and stuff like this annoying

bro i had a mod help me last time but i forgot his name

all these other mods just dont even be helping

[last edge]

!appeal

[marble mantle]

Hey, @scarlet trout

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[last edge]

Dont be disrespectful

[timber bridge]

You are gamebanned my guy.

We didn't ban you so i'd take it up with EAC

EAC doesn't tell us the reason, but we do enforce it.

So yes you are banned from the server but because you are gamebanned, even if you weren't banned by us you couldn't play the server. As you are GAME banned.

If EAC appeals the ban, come back and we will be happy to help.

Well unfortunately we cannot help you then :/

[willow ore]

/auth

[marble mantle]

Hey, @willow ore

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[timber bridge]

He is welcome to appeal if he was banned because of you and then we can review everything further.

That's correct, it takes 1-3 days for appeals to be reviewed and can be shorter based on circumstances.

https://www.easy.ac/en-us/support/game/contact/appeal/

No, you can appeal through EAC with the link above.

It really depends on a bunch of different factors.

[drowsy dagger]

US MAIN down?

[timber bridge]

Cannot really give a time range other than 1-3 days unfortunately.

[timber bridge]

It does not appear it is down, are you unable to connect?

[drowsy dagger]

can't negotiate connection

steam auth looks like

auth server sucks lol

[timber bridge]

Ah, yeah unfortunately that's a steam issue likely related to steams weekly maintenance on tuesdays

[barren halo]

@timber bridge can u check dm please

[drowsy dagger]

lol rekt

[timber bridge]

Most of the time it takes ~30 minutes for the CM to come back fully. You can keep trying to connect in the meantime and you might get lucky and it work for you lol

[paper latch]

!mapvote

[marble mantle]

Hey, @paper latch

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[wicked summit]

Why can't I check the votes for each map? What should I do?

[last edge]

https://rustoria.co/maps

u have to vote a map and then it will show u the votes on each

[wicked summit]

it said :You don't have enough recent activity on Us Long to vote. increase your activity to become eligible for map voting

[last edge]

u have to play more then

@wicked summit

[wicked summit]

us long?

ok thank u

[timber bridge]

A side note, make sure you are signed in. If you are not signed in it will also show that you do not have enough hours.

[alpine canyon]

Hello, I just connected to the server and I no longer have any BP whereas yesterday I had them all, is this normal?

[last edge]

server?

[alpine canyon]

US monday

[last edge]

it never wipes bps, make sure u log into the right server

[alpine canyon]

Yes, I am on the same server in the same base as yesterday, that is why I am contacting you

[timber bridge]

Have you tried re-logging?

[alpine canyon]

Yes I already closed Steam and restarted and I just completely restarted my PC I will tell you once the queue is finished thank you.

[waxen canopy]

!appeal

[marble mantle]

Hey, @waxen canopy

To appeal your mute or ban on Rustoria, please use the following:

• The support website. Please include as much information as possible.

If you have linked your Discord, you will receive an answer by our bot in DMs.
Otherwise you will have to revisit the appeal site to check the current status.

Note: The standard response time is 1-3 business days, but can be more or less based on the situation.

[alpine canyon]

After several restarts I still do not have my income BP

[timber bridge]

I will let the devs know.

[alpine canyon]

mhm thank you.